#support

1 messages ยท Page 91 of 1

vast bone
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disable hardware acceleration?

haughty pumiceBOT
vast bone
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although often that is not for the sidebar scrolling but for stuff updating on it

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might be worth a try though

fallen veldt
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Hello runelite helpers.

Can someone please help me?
When i DWH spec, it shows in the info box that i hit one hammer, and it's been drained by 30%.

With emberlight, it just shows i hit one emberlight spec. There's a way to make it show a number, instead of a percent. Like, if the defense is 100, instead of showing me 30%, i want it to show me 70. If i remember right, the info box shows the defense skill icon, and shows the "70". I've tried the white party plugin, the blue party plugin, special attack plugin.. party defense tracker plugin.. i can't figure this one out. Thank you!

(I'll attach a photo to hopefully make it easier to understand)

oblique plume
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its an option in discord

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the log should probably say why it wont download, chances are if you have problems with one file youl have issues with more, so manually getting it isnt gonna solve much

haughty pumiceBOT
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To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking ๐Ÿ“ท Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

oblique plume
fallen veldt
oblique plume
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perhaps

fallen veldt
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I just tried the BGS - it shows i hit a 61, doesn't show the defense remaining, ugh

hexed arrow
oblique plume
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then the second part of my statement still holds true

hexed arrow
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well, yeah. i was looking for like repository folder from github

swift jasper
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Hi, Over the past few days, Runelite keeps freezing periodically. The frequency as well as durations of the freezes have been escalating . Whereas a few days ago the client would freeze every 5-ish minutes for 1-2 seconds, it is now freezing every 30-40 seconds for ~5-ish seconds. Sometimes, it freezes as early as after I click the "Play Now" button. Needless to say, I am not able to boss or go to the Wilderness or otherwise enjoy smooth gameplay. I have tried, in order,

  1. Restarting RuneLite
  2. Restarting my laptop (Automatic restart as well as shutting down and manually starting my laptop)
    I am on a 2024 M3 15-inch Macbook Air with Sequoia 15.5 running. Afaik, my OS and drivers are up to date. RuneLite version 1.11.10.1, Launcher version 2.7.3, OldSchool version Rev 231
    Any recommendations for what else I can look into? Is this a known issue? My symptoms are similar to those described here https://github.com/runelite/runelite/issues/18972
GitHub

Type Crash or hang Operating System Windows OS Version 11 Bug description Randomly freeze/stall for 2-3 seconds. I have had this issue for a few weeks now and have tried everything to get this sort...

haughty pumiceBOT
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Many plugins from the pluginhub break the client in subtle or not-so-subtle ways, including causing issues like client freezes. We do not support pluginhub plugins because we do not make or quality control them, and do not recommend their use.

Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

This temporarily disables the GPU plugin and all hub plugins which will allow you to confirm the issue is caused by one of those plugins and isn't a core RuneLite issue.
If the issue is caused by a hub plugin, you should isolate which plugin it is and then uninstall the plugin.

swift jasper
mortal pond
swift jasper
oblique plume
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check task manager maybe

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perhaps youre just out of resources

haughty pumiceBOT
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To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking ๐Ÿ“ท Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

oblique plume
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can post client log too in case its saying something

swift jasper
oblique plume
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those logs look fine

swift jasper
# oblique plume those logs look fine

I agree. I didn't see anything peculiar in them. But the symptoms persist. I will try restarting my computer and opening RuneLite in safe mode again

swift jasper
oblique plume
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yes

haughty pumiceBOT
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Support for hub plugins should be directed to the author of the plugin.
You can find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

vocal flint
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anyone able to help why I have no sound for notifications on windows now please

oblique plume
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lots of reasons

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windows like to just decide not to play any

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you can set the notification sound setting to custom and RL will instead play the sound and not request windows to do it

vocal flint
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wherew is best for other wavs?

oblique plume
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theres a default one you dont have to provide it

vocal flint
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ye but its like a popping noise aint it

oblique plume
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idk

mortal pond
vocal flint
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yep tried it mate

leaden trail
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Do you have do not disturb or focus mode/whatever they call it enabled?

vocal flint
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I don't

fallow sleet
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Does anyone else have an issue with discord dms not pinging you when you have runelite open? Like, when it's currently maximized and the active window.

leaden trail
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Are you streaming?

fallow sleet
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I'm not.

radiant rampart
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Hello! My Menu Entry Swapper plugin has become bugged. Whenever I set anything in the bank to be "swap left click -> placeholder" it instead sets to "withdraw all but one." The rest of the plugin is functioning normally. I cant find any info on google or the plugin wiki about this. Does anyone have any ideas how I could fix it, that doesn't involve resetting the whole plugin?

gilded kayak
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do you have the placeholder ๐Ÿ”’ at the bottom disabled

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I believe it's not something we can fix, abex said this when someone opened the first issue about it #development message

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(and Adam acknowledged not being able to fix it either)

radiant rampart
gilded kayak
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the answer is it's just not possible to do anymore, due to Jagex changes

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we should probably make it so the plugin can't do that swap anymore

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but we haven't

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(when that setting is disabled)

radiant rampart
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but it doesnt seem to be a problem for everyone, it still works for my clannies...

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you dont think resetting the plugin would fix, either?

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thanks for your answers ๐Ÿ™‚

magic otter
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Hi all, my item stats plugin keeps resetting (unchecking the equipment stats and other checkboxes every time i login) - any ideas how to fix this so it stays on permanently?

vast bone
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did you install the plugin (named something like "toggle equipment stats")

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try disabling it if you did.

magic otter
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i've got "bank item stats toggle" could that be it?

magic otter
vast bone
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that's probably the one

magic otter
faint marsh
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Hey Iโ€™m having an issue runelite just continuously crashes but the OG client has no issues please help ๐Ÿ˜ฆ

haughty pumiceBOT
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To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking ๐Ÿ“ท Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

faint marsh
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So upload the client log to here? Or you want the JVM_crash_pid one?

solid mesa
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Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

solid mesa
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I think you just have a damaged 13th gen Intel CPU

faint marsh
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but why does the normal client run fine?

leaden trail
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What if you install the 64 bit client?

faint marsh
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i have tried both 64 and 32 bit

solid mesa
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Runelite seems to make the issue more apparent than other processes for some reason

faint marsh
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so is there a work around becuase i usually dont have problems playing anything else or doing anything else?

solid mesa
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The work around is unfortunately get a CPU that isn't damaged

faint marsh
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damn im confused why other games work fine that require alot more CPU though?

leaden trail
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You're not on the latest microcode unfortunately

faint marsh
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what does that mean?

leaden trail
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Because it uses the CPU in a different way

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You should probably rma your CPU as I would imagine it's started to cook itself

faint marsh
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is there a way i can test my CPU because i run other stuff all the time no problem its just runelite giving me an issue

solid mesa
faint marsh
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because i run new world highest settings no problem same PC and that takes up ALOT more CPU so im genuinely confused

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and the OG client has no problems

solid mesa
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It isn't about how hard the CPU is run

gilded kayak
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you can't use the OG client it's long gone, the client you are talking about is very new

faint marsh
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well i mean like the original jagex launcher jusr runescape client

gilded kayak
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yes I know that client is very new

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we don't know why it happens but people with this gen CPU the client just crashes randomly for them

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well other than those who are sure it is actually this 13th gen problem

leaden trail
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It's kind of a progressive thing but RuneLite is often the first thing to have issues and then they start showing up elsewhere

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Do you have other JVM crash logs or just the one?

faint marsh
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i have some others but there all jsut related to the same issue as far as i can see

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ive seen on other forms people with the same processor have similar issue but theres not been a fix found as of yet

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im gonna try and update all my drivers and BIOS see if that helps any

solid mesa
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There is no fix, your CPU has been permanently damaged

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But Intel has done an extended warranty

faint marsh
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leme try this and ill update yall bc i had ALOT of updates lol

leaden trail
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Updating doesn't really help when the damage has been done

faint marsh
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I Mena from what I can tell I just finished the updates did about 6 vork kills it seems to be running a lot better

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No crash yet fingers crossed lol

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It seems a lot better but Iโ€™ll keep an eye on it

solid mesa
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Unless you are in a situation where you cannot I would highly recommend getting Intel to RMA you CPU as it has been permanently damaged and is likely to get worse.

faint marsh
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Okay Iโ€™ll check into it do I go through the intel website?

dreamy jackal
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hello

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how to make it when i dd undersomeone i go invisible?

solid mesa
dreamy jackal
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how to make the beam

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when loot drops

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like skill specs

solid mesa
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Ground Items

dreamy jackal
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i have

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but my options are on

solid mesa
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Check the settings

dreamy jackal
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but it doesnt show

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what should it be on?

solid mesa
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You will get lootbeams for items >10m gp

dreamy jackal
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i did it for 1mil

solid mesa
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Doesn't look like it

dreamy jackal
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i changed it to high

solid mesa
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Did you drop an item on the ground over 1m to check?

dreamy jackal
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ty g

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it worked

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what color is urs on?

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what color is noticeable?

solid mesa
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I don't use loot beams

dreamy jackal
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why not?

solid mesa
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Personal preference

dreamy jackal
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saving up for arcae now

willow wind
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what is it that makes GPU experimental plugin perform so much better than vanilla GPU on amd/linux?

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in prif i get 40 fps with GPU, and 200+ with GPU experimental and with the exact same settings. but its so buggy that i can't really use it as a long term solution

vale violet
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anyone know if there is a fix for the crafting skill menu?

stone parcel
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Jagex is working on that one. " will be fixed in an upcoming update" they claim.

tender scarab
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if im making some quick changes to fix the build workflow after submitting a pr that has not been merged, should I just close the pr and reopen with the altered commit hash?

rocky tiger
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@tender scarab Just update commit hash in phub fork. The bot will update link in PR and rerun the checks.

rocky mist
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does "remember client position" only default to your main monitor?

whole gorge
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Does anyone know why my runelite plugins like Mahogany homes or Farming won't populate information on the screen?

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Works fine on my desktop, but not my macbook

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Ive even went as far as starting a new runelite profile and still nothing

solid mesa
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You may have moved them off screen. Can try going to fixed mode to move the overlay

whole gorge
rocky mist
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I have two accs on the same tile, same camera point and zoom and client size, but they're centered differently. anyone know whats going on there?

gentle scarab
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the direction/speed you came to that tile from can have an effect and there might still be some built-in random offsets to throw off color bots

rocky mist
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oh damn, makes sense.. thank you! it was lowkey triggering my ocd lol

stone swan
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Hi, was wondering if there is any update on the bug with Menu Entry Swapper? When trying to select the 'Bank Withdraw shift-click' option to 'Placeholder', it does not work. Has been an issue for over 2 months and on Github. Thanks. https://github.com/runelite/runelite/issues/18914

GitHub

Type Incorrect behavior Operating System Windows OS Version Windows 10 Bug description Since the OSRS update on April 9, 2025. The placeholder option for MES is no longer working correctly. All the...

stone swan
# radiant rampart but it doesnt seem to be a problem for everyone, it still works for my clannies....

I'm still having the same issue. Has been raised on Github by people before but no-one ever assigned to it to fix the bug. https://github.com/runelite/runelite/issues/18914

GitHub

Type Incorrect behavior Operating System Windows OS Version Windows 10 Bug description Since the OSRS update on April 9, 2025. The placeholder option for MES is no longer working correctly. All the...

round jacinth
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People donโ€™t get assigned to fix stuff people just decide to fix stuff

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Iโ€™m trying to remember if this is something jagex could fix there was a lot of wonky bank stuff because of their new bank options thing they did for charging items on withdraw

stone swan
full wind
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Does anyone know how to m ake it so the icons are all on a single line above the chat box?

I used to have it like that but alt+left click to reset it by accident and now I cant remember how to get it back to how I had it before ๐Ÿ˜ฆ

oblique plume
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alt drag the bounding box to be longer

quaint python
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Where can I find this? Thank you in advance

oblique plume
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the game

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click the quest

quaint python
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Ah

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I see

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I am an idiot

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thank you so muich

full wind
oblique eagle
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Does notes app not update between runelite clients?

oblique plume
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configs are only loaded at startup

oblique eagle
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can you explain like im 5 and just received my first computer

oblique plume
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changes in one wont affect another if its already open

oblique eagle
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thank you liege

kind rune
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hi guys, can some1 help me please?

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i just start up my pc and suddenly my runelite was gone

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so i redownload it and when i try to instal i get this message

stone parcel
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I'm finding ancient posts (2009, 2011) blaming antivirus softwares for "MoveFile failed code: 5", for different games, but maybe helpful. ๐Ÿคท

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But RL just being gone on startup definitely makes me think antivirus going wild.

worldly fern
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Hello. I've been lagging and disconnecting for months. I changed my router, cables and even PC. Nothing seemed to help. Today i tried to complete 1 toa raid and dced at akkha. You guys are my last hope.

kind rune
haughty pumiceBOT
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@worldly fern open command prompt, type this in:

ping -t oldschoolXXX.runescape.com

where the XXX is your world minus 300, for example world350 = 50

stone parcel
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Here, try leaving this running, and see if the cmd window shows issues at the same time you experience them in game.

round jacinth
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you can try to run this while you play the game and see if you dc from osrs and that window is showing disconnects too

vital ember
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anyone have any idea how to fix this

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net is fine

round jacinth
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jagex disagrees

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that error is happenign prior to even getting runelite to launch

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so maybe ask them

vital ember
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okay

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ty

worldly fern
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alright will do this, ty

shrewd berry
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hello, i have 2 accounts, on one of them it shows my xp drops whenever i am pvp or pvm, but on my 2nd account it does not show my xp drops, it is selected/toggled on

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any suggestions?

haughty pumiceBOT
shrewd berry
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that worked ๐Ÿ˜„

worldly fern
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well i lagged big time at kephri but i didnt lose any fps and the ping was stable

round jacinth
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the command prompt thing showed no issues you're saying?

worldly fern
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yup

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ping was stable at 26-27ms

round jacinth
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then maybe it's a hub plugin rather than network lag

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!flow

haughty pumiceBOT
worldly fern
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i see some errors in my logs when i crashed today

round jacinth
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can you share the entire logs instead

worldly fern
oblique plume
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Client error: Login authentication error. Response code: 400 Error servicing REST query: auth.runescape.com Response body:

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looks like connection issues to me

kind rune
smoky spoke
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I don't know if this is the place for questions rather than than issues.
But is it possible to reorder overlays within a group? My XP drop and XP Globes plugins sit the wrong way around in the group and I can't seem to change it so the xp drops are below the globes.
I typically just have the xp drop not actually in the group, and just placed below and behind it. But it causes the drops to be misaligned if I ever open the side bar. So I'm curious if there's any actual way to have it functioning how I want it to?

subtle turret
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Getting this fatal error when trying to start up runelite. Anyone have any suggestions on how to troubleshoot?

round jacinth
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your clock is wrong

subtle turret
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Iโ€™ve got it set to automatically update and seems to be right

round jacinth
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reset the time so it can re allign anyways

subtle turret
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Ok I will try

zenith steppe
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anyone know how to fix weird blurry spots from gpu settings

oblique plume
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just spots?

zenith steppe
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yea

subtle turret
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Clock has been reset and I get to login page but keep getting this error. Any ideas?

round jacinth
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that error is now a different one, since you fixed the clock

leaden trail
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That's usually just a connection error

subtle turret
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Letโ€™s go! Iโ€™m in! Appreciate the help

zenith steppe
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its lika blurry line

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when u move the camera u see the blurry line

hasty olive
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Is there a way to make the sidebar bigger to see better?

solid mesa
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Change the scale

hasty olive
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@solid mesa thank you, some plugins wont work correct?

leaden trail
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Why would that break plugins?

celest yew
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i have potion storage and had to export/import them to use the pots again. but now the edit button in the bottom right corner isnt there. can you get it back?

gilded kayak
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the edit button?

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are you talking about the button that generates the layout, from the pluginhub plugin, bank tag layouts?

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if by pots you mean the pots from potion storage, you use the default bank tags plugin for that, not the hub plugin

celest yew
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no in the bottom right theres white arrows you can click if your inventory is different

gilded kayak
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the default plugin does not have that button

celest yew
round jacinth
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bank tag layouts (hub plugin) does not support potion storage, you have to use core's bank tags if you want potion storage to work with layouts, you can import bank tag layouts (hub) into core's bank tags

gilded kayak
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that button very clearly does exactly what I said it does?

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but yes as I and zom* said, that button comes from the hub plugin

celest yew
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im saying that button isnt there lol but i guess it just doesnt work. hopefully its not wonky eventually

gilded kayak
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do you have that hub plugin installed?

celest yew
vast bone
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the auto layout stuff on the vanilla bakn tags plugin is on the right-click of the tag tab on the right side of the screen

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left side*

gilded kayak
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the button breaks if you scroll-wheel the tabs on the left

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did you do that

celest yew
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no it just disappears if i export/import the set up so it works with potion storage

gilded kayak
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then check the menu like geheur said

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its probably in there

hollow whale
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any ideas why client crashes when teleporting?

gilded kayak
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!logs the logs probably know

haughty pumiceBOT
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To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking ๐Ÿ“ท Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

hollow whale
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anywhere in this? idk what im looking for

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no files under the name jvm crash

gilded kayak
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these logs say that hub plugins are running out of memory

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either get rid of some or increase the memory limit

hollow whale
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how do u increase memory limit?

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as in ram?

gilded kayak
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ctrl+F memory on that page

hollow whale
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i type it into arguments?

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does it say which plugins?

deep dirge
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Does anyone know why my pings dont work in party. I've tried changing everything and disbaling any remapping plugins

vast bone
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are you holding the hotkey and then clicking?

gilded kayak
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(they weren't)

tropic gale
oblique plume
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Nvidia hdr

gilded kayak
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oh it is that

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unlucky for the guy who asked the other day

tropic gale
worldly fern
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even tho ping is stable and FPS dont drop

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any solution?

oblique plume
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It's not the answer they were looking for

gilded kayak
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well it's the correct one

tropic gale
gilded kayak
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ghost

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i figured alex was just in my imagination anyway

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i find this funny so i will believe it to be true

oblique plume
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Im always muted waaaa

gilded kayak
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if he has u muted i'm gonna be mad because i never found a way to mute people and not have that annoying ONE BLOCKED MESSAGE popup show up

tropic gale
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i don't have you muted, i opened the disc link on my nonprimary browser, and had the name antwan on it, realized i wasn't logged in so swapped back to primary, but messages were rolling through the browser instead of my app lol.

gilded kayak
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fun

oblique plume
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Nah its just a common theme with me

tropic gale
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on another note, i can't activate the nvidia hdr cause i don't have HDR10 display?

gilded kayak
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mmm that sounds like problem

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i see the messages alex was probably originally thinking of, #support message back when the feature was in beta

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i told them to report the issue since it was new as of that day

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i guess they didn't ๐Ÿ˜ฟ

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or at least, there was a new beta version that day

tropic gale
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Oh yep, that was my client. What was weird, I opened up a client an hour before and it was fine. Tried to log in my second account and felt like i was in a rave early 2010s.

north hearth
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For some reason when trying to view more info about crafting it's showing the thieving tree instead

solid mesa
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Jagex bug to be fixed Wednesday

north hearth
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Sweet

willow wind
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to anyone that uses linux + amd and has severe performance issues (which has plagued me for a while) like incredibly low fps in zones like prif/fossil island (~30fps) and/or symptoms of system being bogged down (laggy cursor, videos, animations, etc), the two current workarounds are to use the experimental GPU plugin (very glitchy, but performs butter smooth; i get 200+ fps in prif with max settings, kinda ridiculous) or install amd proprietary drivers for linux (amdgpu-pro) which can work on top of the open source kernal drivers, so you can invoke it for whatever apps need it and have the rest of the system continue to use the open source kernal drivers. you can find discussion about it in this github issue: https://github.com/runelite/runelite/issues/16354.

the workaround of disabling "Compute Shaders" in the GPU plugin fixed the issue of the rest of my system being incredibly laggy, but it did not fix (and actually decreases) the in-game performance, so I highly do not recommend that approach.

this is for anyone that comes across this via a search, hopefully this helps. like i said, this plagued me for quite a while and honestly made me not want to play osrs on linux for some time

GitHub

Open source Old School RuneScape client. Contribute to runelite/runelite development by creating an account on GitHub.

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if you have trouble getting the relevant oglp driver files on non-arch systems distros like ubuntu send me a dm. i had quite a few issues and spent a long time trying to figure out how to get the driver files to install without overriding my base kernal driver.

tropic gale
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yoo, back with another question. my fps drops pretty bad during yama waves, think that's something with the ping issue? started to notice that more when us west worlds were affected. Can't tell if i noticed it more because i'm also lagging, or just dealt with it this whole time.

leaden trail
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It's more likely to be a bad hub plugin if it's consistently during one situation like that

latent ridge
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Hey just coming back to the game and it seems no type of VPN is allowed now. Which file should I select for split tunneling? I tried runelite.exe but its still giving me a connection error. I need to keep my VPN on for the rest of my computer due to ISP limitations and would love to be able to play while I'm doing other stuff on my pc

gilded kayak
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open runelite (configure) and check the ipv4 box

latent ridge
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Sorry where can I find that? RL folder or jagex launcher? I only see a config.json on folder

stone parcel
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!configure

haughty pumiceBOT
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!configure command not found!

gilded kayak
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it's in your windows start menu

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if you don't see it there re-download run the runelite installer

latent ridge
#

I was about to ask, re-download it is. I will update once i do it

#

Worked like a charm ty so much!

rancid abyss
#

Anyone have a clue why my visual tick indicator's color settings aren't working properly? I want it to be so that each tick in a 7 tick cycle is a different color box, but right now it's only changing color at the star of every new rotation (when it goes back to tick 1)

#

I reset colors to their defaults

haughty pumiceBOT
#

Get support for the Visual Metronome Plugin Hub plugin here: https://runelite.net/plugin-hub/show/visual-metronome.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

sleek blaze
#

Okay so I've been playing on my new pc for around 2 months now and I wanna merge the old tracked loot from my old laptop to my new pc

#

the first and obvious option to do so is simply to sign in with runelite which I did but it ended up overwriting the 2 months of gameplay I had

#

so I decided to export the old and the new json files and merge them together

burnt tiger
#

question

sleek blaze
#

but the thing is after doing so I realized that theres no loot-tracker.json to be replaced to begin with

burnt tiger
#

has anyone have been getting crashes lately?

sleek blaze
burnt tiger
#

my game has crashed 5 times on GOTR just today

#

i have updated runelite and see if that fixes the issues

haughty pumiceBOT
#
Trevor159

it work

SQL for database migration
ALTER TABLE `users` ADD `oauth_provider` ENUM('GOOGLE', 'DISCORD') NOT NULL DEFAULT 'GOOGLE' AFTER `username`, DROP INDEX `username`, ADD UNIQUE(`username`, `oauth_provider`);

lyric locust
#

good morning, when i logged in this morning all my settings where reset to a build from like 4 years ago. anybody got an idea how i can get my settings back?

lyric locust
#

i tried everything from the above link and still can not find my settings

rough phoenix
#

hi everyone. how do you get this tag color option within npc indicators? i cannot seem to find out how to get it

solid mesa
#

Shift right click again after the mob has been tagged

rough phoenix
#

iv tried that and it doesnt work?

#

im trying to tag monkeys in toa but using this as an example

#

these are my settings

solid mesa
#

You could try safe mode, maybe something else is interfering

haughty pumiceBOT
#

To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

lyric locust
#

back to the drawing board then ๐Ÿ™‚ i have that quite often with other games aswell and it is bugging me alot that like every 2-4 weeks a game resets all their settings

rough phoenix
# solid mesa

not sure what i changed but played around and it now appears thank you

vast bone
#

I can't tag my demon butler properly either.

#

might have to use tag-all?

#

since every time you enter your poh it's rebuilt or somethign like that.

#

yeah tag-all works

rough phoenix
#

yeah i think youre right tag-all was the issue. i was using the butler as an example because i was trying to tag the toa monkeys and after tagging the monkey that wouldnt appear but tag all seems to allow it which makes sense

lyric locust
#

lol now my runelite crashed aswell ๐Ÿ˜‚ man my day is getting better and better

deep pike
#

Does it work to build a plugin and put it in the ./runelite/plugins folder? I can't seem to get my plugin to load this way

rocky tiger
#

@deep pike Run gradle jar and put it in ~/.runelite/sideloaded-plugins You need to be in --developer-mode

drifting kraken
#

Hi, I noticed that my presaved profiles have been wiped today, anyway how to revert the lost information?

real rivet
#

Hello , sorry to ask but do we have an ETA on olm/tob toa projectile fix ?

mossy swan
#

unfortunately no

sage hound
#

It seems other's are having similar issues that I've had for atleast a year. When RuneLite updates, my settings revert to an older cached file of settings. My loot tracker reverts to older kc's and wipes any recent session data it had. If i recolor something in ground items, they get reverted to the old color etc. Happens everytime an update happens. Wipes any new settings I change aswell as recent session data up to the previous update. Is there a fix for this?

round jacinth
#

updates don't interact with your settings files, you maybe have this issue when ever you generically play the game and only notice because you rstart client once a week

#

you maybe have permission issues'

#

you can confirm if its permission issues if you change a setting like a new ground item to highlight and then log out and restart client and see if it's still highlighted

sage hound
#

okay so I just did what you said, I highlighted a new ground item, logged out, restarted client. The item is still highlighted however my loot tracker of the npc I was killing (abberant spectres) is now 453kc. Before I logged out, i took a ss of my current task which was only 204kc. Why did this pull an older cached file of more kc?

round jacinth
#

you maybe have duplicate profiles on the site

#

check out the site

#

and you'll pick one to delete i think, you can't merge em

sage hound
#

I'm looking at the site and I have a few different accounts but no duplicates. When I check my profiles2 folder I am seeing more than 1 profile there. Felanbird was helping me a long time ago with an issue that I shared my profile with him and he edited. Should I delete any duplicates there?

round jacinth
#

no i wouldn't delete anything there

#

loot tracker is not pulled from a profile

#

loot is in the $rsprofile file which is shared between accs, it just loads the loot for the acc you login with

#

idk what is happening you can maybe share logs and some1 can take a look

#

idk what to look for

sage hound
#

The only place I see duplicate profiles of the same name are in the profiles2 folder. There are several too. I feel like the issue is coming from there

round jacinth
#

it isnt but ok

#

this is the stuff that loads, you label here and it's associated with 1 file on the other side

#

you can have 10000 files in there but only 1 profile here and it'll pick the right file every time

#

did you manually modify your file at some point and brick it

sage hound
#

I havent messed with any of these files myself, I sent my profile to felanbird maybe 6 months to a year ago that he deleted some info saying that any file size over 500mb (iirc) has issues with the cloud or something. So he deleted alot of info in my profile and the original issue (had to do with infoboxes resetting) wasn't fully resolved.

#

This is why I have multiple profiles in the folder, one of them is even named "felanbirdnew" which was on 7/17/2024

round jacinth
#

can you dm me your $rsprofile file so i can take a peek? i don't know what is happening, but this is sorta why we dont manually fix files as it causes problems

#

that file only contains loot and farming timers and other stuff tied to the account, not plugin settings

oblique plume
#

the loot tracker only loads so much loot, it just grabs the most recent # of entires and shows them

#

if you kill something it is now more recent so if there were entries dropped off because they were too old, now they are not and so you see them

round jacinth
#

Would it ever go from 204kc to 453kc? It would either load all or none for an item, wouldnโ€™t it?

#

And when you got the kc it would fetch the rest if it wasnโ€™t loaded

sacred moth
#

Every. Single. Time I open Runelite, it defaults back to this background. No matter if I have the Login Screen plugin enabled or disabled; no matter if I have a specific background selected -- as you can see I have it set to Yama and it still reverts back to this one..... WHY?!

zealous cedar
#

probably a diffrent plugin is changing it

leaden trail
#

Resource packs maybe?

candid bobcat
oblique plume
round jacinth
#

and on reload it combined?

oblique plume
#

That's how its always worked

round jacinth
#

okay i thoght it would fetch the original kc and +1 to it then add the rest of the 203 of the session

#

ty alex

heady owl
#

Is there a plugin or way to hide special attack details on mouse hover? anyone know

sage hound
#

what is the determining factor of them being "too old" if I may ask? because it makes it hard to keep track of your current slayer task if say there is an update and you relaunch the client and the tracker pulls up a much bigger loot tracker with additional loot than what you've done that task

oblique plume
#

just time

sage hound
#

If you were to reset the tracker and then relaunch runelite say after every slayer task, would it prevent from reloading the bigger loot tracker ? Or do you know of a way to keep it from loading the different tacker? It kinda defeats the purpose of a tracker if its not accurate ya know. Be great for content creators to not lose data they may have been working on.

round jacinth
#

it didn't load a different tracker it just combined them later?

silk sapphire
#

Stupid question, but does Runelite run on Linux?

sage hound
#

possibly, its hard to tell. In my above example's I posted earlier of abberant spectres, i was currently doing shows 0 brimstone keys but after reloading runelite it shows 11 so was that added ? Maybe, but either way its different than what i was currently working on which skews an accurate representation of what i was doing at the time

gilded kayak
#

now if your question is, does the Jagex launcher run on linux, the answer is no but there's workarounds

hollow olive
#

i think the website one should show the most up to date? idk though
if it's so bad then use the default osrs client tracker perhaps

haughty pumiceBOT
oblique plume
#

If you do not want it to load your historical data you can disable that

#

That doesnt mean historical data is inaccurate though

gilded kayak
#

surely it's not bad design to display page does not exist, when the page is loading

sage hound
#

Thats true, what I meant was for example, earlier when I first wrote to zom about this. I was doing an abberant spectre task and I had 204kc on the task. The task wasn't over yet (I like to screenshot my loot at the end of the task for a yt video). I relaunched runelite and when I logged back in, it was showing 453kc and the tracker had additional loot from what I was currently doing. Which will be innacurate for the current task I was doing. Another example, I just recently did 1k zilyana and after about 400ish kc, runelite had an update which I reloaded the client and upon login it was showing a total kc of 528kc with 2 acb's etc that I hadn't gotten in the 400ish kc I did prior to restarting the client. Makes it really hard to show an accurate representation of what I'm doing for a video because I can't get back that most previous tracker anymore. If I turn off "remember loot" and then runelite has an update and I relaunch the client, wouldn't that also delete what i was working on aswell?

gilded kayak
#

if the outcome you want is the data to only go away once you are finished with it, you need to be right-click and resetting each entry

sage hound
gilded kayak
#

then your issue is probably the same issue you had before, your files permissions have been screwed up and the client can't do what it's supposed to

#

because it definitely deletes them when told to, when other things aren't interfering

#

or, "all the time" is not always, and the ones you are loading are ones u didn't delete

rustic glacier
#

yo, im having issues with getting my runelite profile to stay saved. Whenever i relaunch the client, my settings completely disappear. I've placed my properties file in the profile folder, signed out and signed back in, tried to cloud sync it etc and it still wont work, does anyone have any recommendations.

Thank you in advance

round jacinth
#

you maybe have permission problems and you can reinstall runelite from #welcome , run runelite once as admin and see if it behaves again

rustic glacier
round jacinth
#

do not actively run runelite as admin

#

just open in admin and close and dont run in admin unless some one here asks you to next time ๐Ÿ™‚

sage hound
#

I am sure there is an issue going on, that is why I originally asked for help here. If I reset them, they will reset on my current session back to 0. I will do 3kc or something and then log out. But say a couple days go by and then runelite has an update. I relaunch runelite and log in to it showing 427kc or some big loot tab. So I lost that 3kc or whatever I did before relaunching the client (or it was added into the 427kc it pulled after relaunch) either way that skews what i was currently working on. I will try that zom, and I don't run it as admin currently but I will do as you say and hopefully fixes the issue. Will I lose any plugin's or plugin settings if I am logged into the client ? I wont right cause thats all saved to my account?

round jacinth
#

I will try that zom, and I don't run it as admin currently but

#

this was for the other guy who just mentioned an issue

rustic glacier
rustic glacier
#

yeah, im still getting the same issue after reinstalling it and running it as an admin, it auto defaults to a blank profile

Interestingly enough if i use that blank profile it auto defaults to and i install plugins, it does actually keep them

round jacinth
#

you should only loaded as runelite the once and then closed and reloaded it without admin

#

can you enable debug mode in runelite(configure) and reload normally tapir

rustic glacier
#

ye doing that now

round jacinth
#

im hoping it mentions it cant find the profile or something, not sure

sage hound
#

my apologies to reiterate, just want to confirm that If I uninstall runelite and reinstall, will I lose any plugins or settings? I am signed into the client with my runelite account, which means I won't lose settings right?

round jacinth
#

reinstalling/uinstalling runelite does not delete .runelite folder which contains all of the settings/screenshots

#

if you don't delete the c:\users\yourname\.runelite your settings are intact

sage hound
#

okay thats what I thought, great I will do that now

round jacinth
#

i only am advising to reinstall runelite to ensure they're on latest launcher such that running as admin fixes permission problems if they exist

#

because older version of launcher do not fix that stuff, but still load updated clients

haughty pumiceBOT
#

Download and install the updated RuneLite launcher from the website link in #welcome. You don't need to uninstall your current version. You will not lose any settings or plugins.

round jacinth
#

is what i should've linked instead of me saying so

rustic glacier
round jacinth
#

just link the .log file here

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking ๐Ÿ“ท Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

rustic glacier
leaden trail
#

Your problem is that you seem to have your .runelite saved to OneDrive

#

zom idk why you asked to have them run in debug

round jacinth
#

because i was hoping to see why it wasn't pulling a file correctly

rustic glacier
round jacinth
#

n.r.client.config.ConfigManager - Profile '' (sync: true, active: true, id: 906920112800)

#

the only odd thing i see is your profile has no name to it

#

but i dont think that matters

#

idk

#

and you're getting a 500 response when trying to sync profile

#

or retrieve it if i'm reading this right?

rustic glacier
#

something weird is happening, bc this issue has happened for about a week

#

i have like a file of all my plugins just on my desktop, at the moment when i import it, and click the cloud sync it does actually save the profile however its just blank so im not sure why

#

works fine when i reupload it though

#

idk if that matters though im just throwing shit at the wall atm

round jacinth
#

can you share the launcher log

rustic glacier
rustic glacier
round jacinth
#

i sorta asked for others to take a look because im out of ideas, your permissions look fine and idk what else it could be

rustic glacier
#

im okay losing all my screenshots and everything as long as i can keep the settings

round jacinth
#

you can just move the entire .runelite/screenshot to another directory to back them up anyways

#

a nuclear option is to rename .runelite, when you run runelite it will recreate it (without any settings) and then you import in the profile

you wouldn't lose anything unless you deleted the renamed .runelite dir

rustic glacier
#

gonna try that

round jacinth
#

dont have runelite running when you do it

rustic glacier
#

ye even that didnt work

dull current
#

I've been using metronome for a while now but for some reason the sound level is very low. I set it to max in settings, but in order to hear it I have to setting my game volume between 5-7%, and even that it's barely audible. Does anyone know what could be causing this? Or is this normal?
This occurs for both the built-in and a plugin-hub metronome

Edit: occurs both for audio output from my laptop, as well as when using headphones.
I have tried the following:

  • updated audio drivers
  • changed RL audio in volume mixer (both metronome and in-game sounds went up and down together)
  • turned off sound enhancements in device settings
  • turned off audio enhancements in windows sound settings
  • switched mono/stereo modes
  • equalize sound levels for headphones
  • looked into the multi-metronome plugin decompiled code, seems like it's just taking a standard sound effect and the sound level range is taken from there as well. Seems like the issue is unrelated to the two plugins (or at least, not the cause).

On the attached image you can see the max volume, as well as the volume from the metronome ticks. Roughly 10 percent.

https://cdn.discordapp.com/attachments/442492468307427330/1384597505924403320/image.png?ex=68530269&is=6851b0e9&hm=6a38bac8d588c583110a718de805fa702e772b28baef13a5d4969808b38bf4bd&

rose harbor
#

How can I make it a column?

#

because I made infobox sixe 21 and I can't drag it down

hollow olive
#

shift right click'

rose harbor
#

Thanks!

#

and one more question

#

Is it possible to always have public chat?

#

so I don't have to switch chat every time

gilded kayak
#

does typing /@p like it says not work?

#

otherwise it's one of the buttons at the bottom all/public/whatever, but i don't remember where

#

right-clicking them should show u some settings, one of them is the one u want

hollow olive
#

its on All
right click All

gilded kayak
#

crazy

#

that does make sense

shrewd berry
#

cant pick it up, tried logging out and logging back in but nothing

#

shows i have 16 cannon balls

solid mesa
#

If you can't pick it up you'll probably have to reclaim it from Nulodion

shrewd berry
#

okay sweet

#

ty @solid mesa

rocky tiger
#

@rose harbor Open game settings > chat > untick Chatbox Mode - Set Automatically

strong timber
#

i'm trying to get the profile from my previous computer to load into my new computers runelite, can anyone help troubleshoot why the profile isn't being recognized?

gilded kayak
#

you needed to click the โ˜๏ธ button to turn it orange cloudsync

or if you see

default
default

these are 2 different profiles despite having the same name

strong timber
#

this is what i'm dealing with

#

but none of these seem to be the data from the original computer

#

idk what i'm doing wrong

#

all of these appear to be cloud syncing and aren't the original state

gilded kayak
#

where are all of those pluginhub plugins on the sidebar coming from, if this is not the correct profile?

#

you said this is a new computer so i would expect none of those to be there

strong timber
#

i was using this new computer for a few days and just got some of the basic plug ins i normally used off the hub

#

but i'd like to just go back to original state that i have stored

gilded kayak
#

are those cloudsync 's orange from you clicking them on this computer

strong timber
#

yes

gilded kayak
#

then you either,

  1. didn't sync the settings from the other computer
  2. overrode the settings with these ones
strong timber
#

yeah the other computer is irrepairable, can't get it to turn on again, doubt it was cloud synced

#

i'd love to just erase everything i have here and start fresh

#

from the .runelite settings i have from the other hard drive

gilded kayak
#

that is very possible, just turn the sync's off and delete them

#

if you have the .runelite folder from the other hard drive, then you just want to click import profile and select the files from the profiles2 folder

strong timber
#

like for example, my main priority is the bank tags and stuff

#

alright i'm afraid to delete these new random profiles

#

but it is what it is

gilded kayak
#

well you said you want them gone?

#

so why would you be afraid

strong timber
#

because for the last few days i've been tweaking/downloading

#

in case my other hard drive was screwed

gilded kayak
#

ok then the approach you probably want to do instead is this

strong timber
#

but i actually got the data off of it

gilded kayak
#

in the %userprofile% folder, you should see .runelite

#

close RuneLite and rename that folder to .runelite-new_computer or something

#

then you can just copy paste the entire backed up .runelite folder, next to it

#

and the client will not know anything changed, it just looks for a .runelite folder and reads it

strong timber
#

i should have turned off the orange clouds first maybe

#

but i'm doing what you're saying rn

#

copying 50k items in lol

gilded kayak
#

i didn't say to copy items into anything

#

you rename one folder, and move the other one

strong timber
#

yeah i'm just moving it

gilded kayak
#

oh you mean copy* like that I see

strong timber
#

it's a copy of my runelite from 5/27 when my computer crashed

#

which of these am i importing in?

gilded kayak
#

if you are copying the entire folder, there will be no need for importing, the client will just recognize them

strong timber
#

it doesn't for some reason

gilded kayak
#

doesn't in what sense

strong timber
#

it's still the same profiles when i loaded up runelite just now

#

they're there cause of cloud sync

#

but i don't see a new profile after this new boot up

#

all of those had the orange cloud and i just unchecked them all

gilded kayak
#

ok then you want to import default-0 that's the one with your plugin settings

strong timber
#

IT WORKED

#

thank fuck

#

ty brother

#

all of my bank tags are back thank god

gilded kayak
#

probably delete the other profiles if u really don't care about them, toggle cloudsync back on for the important one and then restart

#

to be sure everything works fine

strong timber
#

doing that now

gilded kayak
#

if something goes wrong for some reason, obviously just import the backup again

strong timber
#

yep

gilded kayak
#

unlikely but good to give an instruction anyway

strong timber
#

the correct profile loaded right up now

#

i have all my settings back, feelsgoodman

gilded kayak
#

very good

strong timber
#

thanks again

dull current
fading palm
#

hello, when i try to log into the launcher it tells me my ps/us is incorrect, and to use the jaggex launcher instead if i have upgraded my account to that, can anyone help me to log in with my account pls

gilded kayak
#

you have to do exactly what it says

fading palm
#

i made sure the ps/us wasnt incorrect

gilded kayak
#

use the Jagex launcher

solid mesa
#

use the jaggex launcher instead if i have upgraded my account to that

gilded kayak
#

inside the Jagex launcher is an option to launch RuneLite

fading palm
#

okay thanks, appreciate that

gilded kayak
#

but on windows yes the audio that comes from the client will be quiet, no matter what the audio is, if you have RuneLite set to low volume, in volume mixer

ionic imp
#

are logs kept anywhere for client crashes?

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking ๐Ÿ“ท Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

ionic imp
#

Great, EXCEPTION_ACCESS_VIOLATION (0xc0000005) error which can mean 10,000,000 different things

round jacinth
#

If you shared the file some one else can provide better context

ionic imp
#

Not sure what personal details are in that log. There's a pretty big that on GitHub about it though, which I'm looking though

#

Thread*

solid mesa
#

The only thing thats really personal is your windows username

dull current
round jacinth
#

ยฏ_(ใƒ„)_/ยฏ

ionic imp
leaden trail
#

oh if you're on a 14900 your CPU probably is cooking itself

leaden trail
#

seeing as you're on an older microcode and looking at where that crashed that's consistent with "13/14th gen intel starting to fail" yeah

ionic imp
leaden trail
#

I would probably recommend against any 13th and 14th gen intel CPUs

#

they're pretty borked

ionic imp
#

cpu definetely cookin tho with rl running

round jacinth
#

Thatโ€™s 89c which is high yes

#

But not fried

stark horizon
#

someone got the flowchart?

haughty pumiceBOT
rocky tiger
#

That one?

stark horizon
#

ty, thats it

honest blade
#

HI MY CHAMBER OLM SPECAIL DISAPEARING AND I HAVE ALL NPC S HULL MARKED I RESTART RUNELITE IT WORKS THEN IT JUST GOES BACK HALF HOUR LATER

#

srry for caps

solid mesa
#

Disabled the projectile replacement in the plugin. Cox additions I think it is?

honest blade
#

so that doesnt work

#

???

#

that option glitched??

solid mesa
#

Correct, should be fixed in the next runelite client update

alpine hemlock
#

Hi! Does anybody know why my client sometimes randomly 1 tick closes down?

#

Happened twice now within 5 minutes

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking ๐Ÿ“ท Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

alpine hemlock
#

Do I drag the files into here?

mossy swan
#

yes

sweet crescent
#

With item charges improved, many items show as red even when they are not empty. Anyone know how to sort this?

#

amulet shows as red despite many charges

haughty pumiceBOT
#

Get support for the Item Charges Improved Plugin Hub plugin here: https://runelite.net/plugin-hub/show/tictac7x-charges.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

sweet crescent
#

Thank you

robust totem
#

Not sure if this is the place to ask but

I was just wondering if someone could merge a hopefully small change to the visual metronome

To make a toggle so it can anchor to mouse
I tried doing it myself and I cannot figure out for the life of me to make it work

haughty pumiceBOT
#

Support for hub plugins should be directed to the author of the plugin.
You can find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

round jacinth
#

Indeed the wrong place to ask for a feature.

charred wind
#

Just put an overlay over the whole client that flashes every tick

robust totem
#

Already asked the plugin maker who isn't playing often and doesn't want to spend the time on it

round jacinth
#

Then thatโ€™s the response you get /shrug

edgy leaf
#

anyone know why i cant empty my herbs from the herb sack into the bank? I dont have an option for it, same as the gem bag

wary dew
#

anybody know how to fix that white bar on top?

zealous cedar
#

its from running runelite in win8 compatiability mode

wary dew
#

Oh welp already fixed, tysm

leaden trail
#

I think either can cause that though

wary dew
#

ye when i run RL through jagex launcher it still does it

#

Man annoying ass fuck, i turned it off on both and its still doing it again (nvm restarting both apps fixed)

whole gorge
#

Does anyone know why my runelite plugins like Mahogany homes or Farming won't populate information on the screen? It works fine on my desktop, but not my macbook.

Ive even went as far as starting a new runelite profile and still nothing. The odd thing is that some HUDs like Slayer do pop up.

oblique plume
#

Are you syncing a profile and using that on each

tulip otter
#

Hello--if there is a plugin that has been with an open PR for an update for a few weeks and is awaiting review for an update (after correcting for something), is there a way to make sure it wasn't accidentally passed over since its last review a few weeks ago?

solid mesa
#

If it has been a few weeks it is likely a very large PR which takes longer to review

tulip otter
pulsar parrot
#

hello

#

I can't start runelite and i think it might be my vpn i excluded jagex launcher and oldschool client

#

but i haven't excluded runelite

pulsar parrot
leaden trail
#

Check the ipv4 box

pulsar parrot
pulsar parrot
tepid fractal
#

did you fix this

#

When I open Runelite, my Show spec. attack regen is always turned off. It used to always be on but recently this issue started. Anyone else having this issue? Or any ideas on how to fix? Have been turning it on manually the past few days.

^this is happening to me too. Anyone know what may be causing this?

haughty pumiceBOT
#

Many plugins from the pluginhub break the client in subtle or not-so-subtle ways, including causing issues like client freezes. We do not support pluginhub plugins because we do not make or quality control them, and do not recommend their use.

Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

This temporarily disables the GPU plugin and all hub plugins which will allow you to confirm the issue is caused by one of those plugins and isn't a core RuneLite issue.
If the issue is caused by a hub plugin, you should isolate which plugin it is and then uninstall the plugin.

tepid fractal
#

ty

#

it was sra qol:

#

@heavy mural

faint furnace
gilded kayak
#

are you going to ask about this every few days

solid mesa
#

Jagex likely does not care because their client does not have animation smoothing

faint furnace
#

so most likely this wont get fixed at all by them?

round jacinth
#

thatโ€™s what has been said for thr last 3 weeks of you asking yes

faint furnace
#

i cant be the only bothered from this? As its a main weapon item.. It really ruins the whole gameplay

solid mesa
#

Other people have noticed but nobody else has brought it up again after being told smoothing was disabled because the animation was broken

faint furnace
#

but as i understand correct, when u equip tumeken it basicly disables animation smoothing for everything no?

gilded kayak
#

some people have noticed yes but i don't think they are bothered that their weapon no longer freaks out and spins

faint furnace
#

if it was only tumeken that lagged i would be fine, but it makes everything else also stutter..

#

when i equiped sang staff it was all smooth again

gilded kayak
#

yes we are not able to split animations up

#

disabling one to prevent it from freaking out, disables all the players animations

faint furnace
#

yeah i understand, srry for being annoying about it but it just rlly sucks :/

outer frost
#

all my plugis just randomly dissapeared. any ideas?

near saddle
#

I'm confused as to what could be causing severe performance degradation in these logs. Is it the adrenaline cooldown plugin? Has anyone figured out what the issue is in ToA?

#

am I sane? This is pointing to the ToA pluigin as the exception, right?

raven grove
zealous cedar
#

the source of performance degradation isnt typically something in the logs

outer frost
#

yeah I'm looking atm too. I haven't found a solve

zealous cedar
#

normally you can do this to recover settings

near saddle
raven grove
#

Really dont want to start from scratch. I had 30+ Inventory set ups

near saddle
#

and slowing it down

#

but since starting up runelite there have been only a couple exceptions

#

my gpu is sitting at like 20% utilization the entirety of the ToA

zealous cedar
#

except in maybe very specific cases, runelite is cpu bound and not gpu bound

near saddle
#

even with gpu plugin on? Regardless, neither my cpu nor gpu have much strain

zealous cedar
#

yeah. without the gpu plugin on it doesnt even use the gpu at all really

raven grove
zealous cedar
#

its probably not deleted

outer frost
raven grove
#

I am on the correct email logged in, just no of the profiles have my stuff

gilded kayak
#

did either of you read the faq page

raven grove
#

yes, every word multiple times lol

#

the discord was my last resort tbh

outer frost
#

I'm reading it and attempting what it suggests

gilded kayak
oblique plume
#

We should just add that as a step tbh

outer frost
oblique plume
#

Import 117

raven grove
outer frost
#

tyvm

oblique plume
#

The fact you have all these tmp files in here though might mean you have permissions issues

outer frost
#

that worked for me

raven grove
#

Iโ€™ve been trying all of these. None of them have my settings unfortunately

oblique plume
#

So you should prob run the launcher as admin once real quick and it'll try to resolve those if they exist

gilded kayak
# raven grove

you'll need to click the button at the top right, right below the x if you're using this prompt instead of windows' folder like the other guy

raven grove
gilded kayak
#

so we can see the numbers

raven grove
#

Hmm admin didnโ€™t work. Iโ€™m going to try to restart computer one more time

gilded kayak
#

and importing Jonsousa.. doesn't load anything?

raven grove
#

Unfortunately not. When i import to runelite, its basically just a blank profile again

#

If i open up my profile in notepad, it shows thereโ€™s a lot in there

gilded kayak
#

do the lines in there all have .rsprofile. right in the middle of the lines

#

they don't have to have that, the answer no is not wrong btw

raven grove
#

No just the top one

oblique plume
#

If its "empty" it shouldn't be 150kb

gilded kayak
#

indeed

raven grove
#

When i click import, this is what pops up

oblique plume
#

So it's probably got your stuff in it

gilded kayak
#

you said when you open the file in notepad...

#

i'm talking about that

oblique plume
#

Or you manually edited it

gilded kayak
#

when you open the file Jonsousa in notepad, do all the lines in there have .rsprofile. in the middle of them

raven grove
#

Yes

oblique plume
#

Also you dont have your default profile loaded did you remove it?

raven grove
gilded kayak
#

that is very clearly not the file named Jonsousa

oblique plume
#

That's not how you spell jonsousa

raven grove
oblique plume
#

Well import it back

#

That could be your stuff too

raven grove
#

lol itโ€™s the same thing. Look

gilded kayak
#

ok thats fine

#

but it's not an "lol" when I ask you to do something, and you post a screenshot showing something other than what I asked

#

we're trying to help you

raven grove
#

And i appreciate you guys trying to help. Iโ€™m just a happy guy is all

oblique plume
#

Rl didnt make that file either so you must have done something of your own volition

raven grove
raven grove
gilded kayak
#

yes because it's not a file for profiles, it's a copy of that file called $rsprofile

#

but there should not be a copy of that file, unless you also did that

oblique plume
#

So now how can I trust that you didnt do other stuff in here though

gilded kayak
#

unfortunately Alex is right, this file exists because you messed with the files in here manually, so we don't know if you also deleted the file that's actually your settings

#

the other guy had files going back to last year, as he had not messed with anything in this folder

raven grove
#

That does make sense, but i have not deleted anything, which is why im perplexed. All Iโ€™ve done was rename the rs file

#

Nothing shows in my recycling bin. Would it just disappear if i did accidentally delete it?

oblique plume
#

The only thing that explains what you're saying is that something extra was done in this directory

#

Cuz you just have the one default profile which would have been the only loaded profile when you started rl

#

Everyone else with this has additional profiles in there that RL "forgot" about and just need to be reimported

#

You look to have started at just 1 so nothing was forgot

raven grove
#

Well shoot. Guess Iโ€™m screwed

#

Really do appreciate you guys taking the time to help

oblique plume
#

Potentially some AV deleted them

#

They do mess with RLs files often

#

Or you like signed in to a different Windows user

#

And so are in an entirely different .runelite folder than usual

#

So it looks like it reset but instead is just newly created

#

That wouldn't explain the rsprofile from having data in it though

raven grove
#

im not sure at this point. Again I appreciate it.

I tried changing users, switching emails (just in case it was on a different on), nothin. Maybe itll magically come back one day, but for now im just starting from scatch

#

Thanks again!

leaden trail
#

Are you using a VPN?

leaden trail
#

Do you have a firewall enabled?

gilded kayak
#

well the normal launcher does not load our bootstrap

#

so that doesn't mean anything

#

your issue as the error indicates, is you cannot connect to our bootstrap (important info so the client can start)

#

maybe try using your phone data as a hotspot and see if the client starts

#

yeah it's just an issue with your internet currently being able to connect to our bootstrap

#

since it's a requirement to start the client, the issue unfortunately seems unlikely to be on our end

#

as if it was, a lot of others would be here

#

it could literally be an issue on your ISPs and just go away in a few hours

#

but i can't really give you any ideas how to fix it, as i don't actaully know what the problem is

pallid mason
#

So I have 2 accounts I use. My 1 account is fine to log in without an authenicator for 30 days when I click the button on log in, but my other account prompts me to auth every time I sign up. Is there a work around for that?

gilded kayak
#

we used to have a command for this but i don't know where it went

oblique plume
#

๐Ÿค–

gilded kayak
#

yeah do that

#

auth one account, then the other one

#

after deleting the folder

pallid mason
gilded kayak
#

you delete* the jagexcache folder, not the entire .runelite folder

#

that might reset your like client size

pallid mason
#

correct

#

thought maybe it was the jagexlive folder

gilded kayak
#

what do you mean when you say presets

#

in-game settings?

pallid mason
#

but the jagexcache was in my recycle bin

#

literally all my plug ins, settings, bank tabs got deleted

oblique plume
#

It will delete your jagex settings yea

gilded kayak
#

but it will not delete your plugins

#

or plugin settings

oblique plume
#

There is probably something you can delete in it and still solve the authing issue without losing settings but idk it off the top of my head

gilded kayak
#

i know the command had the entire folder so it wasn't on that

pallid mason
#

yeah and I have done that before with 0 issues, but this time when I did it it pretty much wiped everything and im certain it was the jagexcache folder

gilded kayak
#

i can absolutely promise you we do not store anything related to your plugins, in that folder

#

since you know, it comes from jagex

pallid mason
#

I believe you, its worked countless times before

gilded kayak
#

you probably had a seperate issue at the same time

pallid mason
#

idk what caused it to this time

gilded kayak
#

!lost which is probably resolved by this

pallid mason
#

Cool I'll give it a try, thanks alot ๐Ÿ™‚

grand spear
#

My runelite has been having micro freezes when moving the camera, zooming in/out, and clicking. Is there any way I can see if a specific plugin is causing issues?

charred wind
#

!flow

haughty pumiceBOT
vernal root
#

Has anyone had issues with the weapon charges plugin? It is no longer accurately tracking my blowpipe scales and charges. I have to manually use the "check" option to get it to update. Just started in the last few days

vast bone
#

I never updated it for the update where removing it from the bank charges it

#

if you mean my plugin.

vernal root
#

It was working perfectly until earlier this week. Now scales/darts don't deplete as they are used

vast bone
#

hmm odd

#

I don't know what would have changed this week

vernal root
#

yeah I noticed it killing some slayer monsters with the BP. I may uninstall and reinstall it and see if that works. I already restarted the client

vast bone
#

oh I think I know why

vernal root
#

reinstall didn't work. I didn't realize you were in this discord but that's very convenient

vast bone
#

I think I know what causes it and it should be fixable.

vernal root
#

well I'm happy to try it out if you make changes to it. Glad I mentioned it at least

#

had no clue you were in this discord

broken verge
#

Im trying to figure out which plugin is blocking me from typing "/" in game, is there an easy way to do this?

gilded kayak
#

the debug helper plugin on the hub has a display hotkeys option

subtle crag
#

Is it possible to do new line in the label for a ground marker?

gilded kayak
#

maybe

#

try putting <br>

subtle crag
#

yea <br> and \n dont work unfort

gilded kayak
#

then probably not

subtle crag
#

copy that

sonic igloo
#

hi guys, is the hiscores working atm? it will not load any players information ๐Ÿ˜ฆ

gilded kayak
#

probably not!

#

if you have to ask the question "are the hiscores working" the answer is very likely "no"

#

Jagex is aware it's shit but it's not easy to fix

bleak cliff
#

!lost

potent eagle
#

Hello, excuse me, could you help me please?

stone parcel
#

Hopefully, but we need to know what with.

potent eagle
#

As you can see in the video, I tried to open a Jagex and it didn't open. I wanted to know if you could help me to see what I could do in this case. I already tried to uninstall and install and it's still the same.

stone parcel
#

Oh, no probably not.

#

That looks super sketchy.

round jacinth
#

Why would we help you

#

Youโ€™re trolling rough

#

Right

ornate kite
#

How to reset the swap left click on a max cape? You can't scroll more down through the selection

mossy swan
#

i guess make your window bigger? lol

#

or reduce scaling in stretched mode

raw salmon
#

Hey I need some help please

#

Iโ€™m currently doing The Fremennik Trials quest and Iโ€™m at the part where Iโ€™m in the drinking competition but it wonโ€™t let me pick up the keg and the guy keeps saying he doesnโ€™t allow strangers to pick up his beers

#

Idk what to do

leaden trail
versed pulsar
#

i hard reset my pc, i lost my runelite setting - i thought it was on my account but now i dont have the setting anymore, can i fix it or is it lost?
think my account is from pre jagex launcher, not sure if that the problem

mossy swan
#

!lost

leaden trail
#

If you didn't have it set up to cloud sync then the settings are probably gone

mossy swan
#

depends on what he means by "hard reset"

#

because that can be just "force power off"

leaden trail
#

Oh that's fair

versed pulsar
#

havent set up anything, and in "lost settings" cant really see where my issue are.
just gonna pull my self together and set it up again and make a profile this time

leaden trail
#

When you say you hard reset your computer do you mean you force shut it down or did you reinstall Windows or something?

versed pulsar
#

reinstall it all ye

leaden trail
#

The client also always uses a profile

#

Oh yeah then unless you were cloud syncing then they're gone

versed pulsar
#

ye havent, thanks anyway tho - just gonna take my time and set it up again ๐Ÿ˜„

unreal nest
#

For the last few days, me and my brother have been having a bunch of weird problems (We play on the same computer)

When it started, a bunch of random plugins only one of us used turned on for the other.

Several plugins would be unavailable (as in strait up invisible) on logging in, and could only be turned back on by switching profile.

Now it's not automatically changing profile when one of us logs in.


Any idea whats going on/how to fix it?

haughty pumiceBOT
mossy swan
#

you have profiles tied to accounts and those dont have some hub plugins installed i guess

unreal nest
#

hub plugins?

It used to work fine then everything broke all of a sudden.

raw salmon
#

Can anyone help me idk what to do?

gilded kayak
#

I would probably click the

External Resources:
Open RuneScape Wiki
#

as the wiki has more descriptive guides

raw salmon
#

Ya I think my game is broken idk what to do

gilded kayak
#

your game definitely isn't broken, the plugin is probably just mistaken at what part of the quest you are at

jolly dew
#

I had a power surge last night and when I lauched Runelite after, it seems to have changed all my profile settings to one I had probably a few years ago. Some plugins I have installed recently are missing, 117HD settings are completely different, my UI even looks a bit different, and all my presets from Inventory Setup are gone. Is there any way to revert to my old settings before the power surge? haha. I doubt it, but figured I'd ask here.

jolly dew
rotund schooner
#

hey, when i log into a runelite account, why do i get logged in as a completely different one that i did not log in as?

gilded kayak
#

a RuneLite account, or an oldschool runescape account

rotund schooner
#

runelite account

gilded kayak
#

so via your google login? maybe it's cached?

#

try clearing your browser cache

rotund schooner
#

its via my google login yeah, and everything is clear besides my mails being linked together, but i do pick the option to log in as a different account

gilded kayak
#

i worded my questions like that because like 9/10 times the user actually does mean their osrs account

#

so it never hurts to be very specific

rotund schooner
#

nah i get that, im just confused af lol

gilded kayak
rotund schooner
#

it didnt fix anything but its fine ty for the help anyway ๐Ÿซก

idle glacier
#

Good afternoon all, I've recently moved to Linux Mint and the current RuneLite UI (sidebar) is tiny.
Changing the scale on the display does help but then everything else is massive, I've done some searching and found the RuneLite launcher configuration and ran this to change the scale (tried both adding 2.0 to the scale field and --scale=<2.0> in the client arguments field).
In the terminal it does say the launcher configuration was updated and the scale is listed correctly, however when opening RuneLite nothing has changed and the UI is still tiny, any recommendations on what to try next?
(thanks in advance)

charred wind
#

ahem @viscid lantern ๐Ÿ‘€

solid mesa
#

--scale=2.0 not --scale=<2.0>

idle glacier
solid mesa
#

Are you using bolt? I think it has the scale option in bolt somewhere

idle glacier
#

Hmm ill have a look into that, all im using is the appimage download from the RuneLite website

stone parcel
#

That might not save config changes, if my experiences are normal. I had to like unpack it or something, probably a better way though.

zealous cedar
#

i dont think --configure works with the appimage because it tries to write to a readonly fs

#

but --scale directly will work

idle glacier
#

Yes using --scale directly does work, is there anyway i can make runelite always at that scale as if i use the app image after that it defaults to normal

#

I can probably google to find that out but if you can help ๐Ÿ˜„

stone parcel
#

I think you can add that command to your desktop entry for RuneLite, if using a desktop entry.

idle glacier
#

Set up a desktop entry with the scale command added so it now works.
Thanks everybody for supporting ๐Ÿ™‚

ionic imp
#

So crashed again, threw my log into chatgpt. Gave me this. Think it is legit?

#

Gonna disable the plugin for a bit to see if it hels

zealous cedar
#

no. it wont help. but you could try it

rare wing
#

Anyone have an issue trying to hold alt and dragging windows around? I see when i hold alt it highlights all my windows like I'm attempting to move, but clicking anything does not allow me to drag things around

serene palm
#

So my client seems to be freezing during Toa random times mainly
Kepri
Wardens
Akkah some
Wondering is this some broken plugin I do download a lot

gilded kayak
#

extremely likely yes

serene palm
#

Hmm someone told me to check my client logs or files is that smart?

gilded kayak
#

unlikely that freezing will be listed in the logs, especially since you are already aware that you install a lot of plugins

serene palm
#

Yeah there updating Toa could be why it happens at tob with sote

spare kindle
#

Any idea why runelite could be randomly crashing? just started happening today

spare kindle
raw salmon
#

can someone help me with monkey madness please?
i have the monkey greegree equipped but the guy isnt sending me into the cage and idk what to do

crisp dune
#

This channel is for client support, I recommend asking in #runescape

lone juniper
#

Having this interesting problem with the runelite EXE that is causing the jagex to not recognize the exe. I think it happens after I launch through Jagex launcher but the exe keeps changing its name to "RuneLite_1750423921706.exe"

zealous cedar
#

that isnt something which we do

#

that looks like a timestamp

lone juniper
#

To many digits and nothing corresponding to a time/date in that string and I think its the same string everytime it changes

lone juniper
hollow olive
#

antivirus??

lone juniper
ionic ivy
#

Watchdog > Starter Alerts > Kraken > Fishing Explosive Used

wanton laurel
#

quick question, is there a limit on how large a plugin can get?

crisp dune
#

in general? no. on the plugin hub? yes, we limit them to 10mb

wanton laurel
crisp dune
#

No, we don't want to distribute >10mb files

#

what are you doing that creates such a large jar?

wanton laurel
#

sound package

leaden trail
#

Is it something that can't already be accomplished with any of the other sound related plugins?

crisp dune
#

You can host the sounds separately and download them at runtime

wanton laurel
crisp dune
#

yes

wanton laurel
#

i understand ,thanks for the info

clear stratus
lament sail
#

What plugin or plugins control what appears in farming patches when you're outside of render distance of them? For example, I'll see a yew tree in my patch before I get into render distance, when I really have a willow planted.

I assume there is some sort of world cache that's being pulled from. Most of the time, on my client, the farming patch displayed out of render distance is inaccurate.

I guess what i am really asking is which plugin's cache to clear in order to fix this issue, or if this issue is even really fixable.

solid mesa
#

The game does, not a plugin

lament sail
#

hmm, ty

solid mesa
#

It's not really anything you can fix. The game only transmits data when you're close to a patch. With the short render distance of the CPU render you'd never know. You only notice due to the extended render distance of GPU/117HD

lament sail
#

That's weird, the account I'm on i've never planted some things and those things are showing in render distance farming patches

wanton laurel
solid mesa
#

The game just renders a default state until you get close enough and the server transmits what is actually planted

lament sail
#

Well I guess that means that there's opportunity for a plugin to be made to display the right plants

#

gotcha

solid mesa
#

You'd have to track what the right plant is, which isn't really possible as you don't know if it's fully grown or diseased until the server tells you, which is when the game changes what is rendered

lament sail
#

you could use the info from the time tracking plugin, and display them as default diseased as to not bait the player. Also I swear sometimes time tracking shows me crops are diseased without me having been in the area but I could totally be wrong on that

worldly trellis
#

Does anyone happen to know where these webhook options come from?

solid mesa
lament sail
worldly trellis
clear stratus
zealous cedar
#

im not sure that is a good idea since then we have to manage caching and stuff

clear stratus
#

true

indigo path
#

I am trying to enchant a Skills Necklace using the Lvl-5 spell. I get the message that I have to do this in the Mage Training Arena. I am in the Mage Training Arena, so what am I doing wrong?

gilded kayak
#

OXFORD COMMA CONFUSION

#

OH MY GOD

#

i'm pretty sure it can only be cast on dragonstone amulets, rings, necklaces, AND on the shapes in the MTA

#

not on accessories in the mta

indigo path
#

Tyty. Arrgghh, lol

compact spear
#

Casting enchant wouldn't do anything on a skills necklace anyway cos that's not how you recharge it

gilded kayak
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oh yes that too (maybe only)

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casting it turns it from a dragonstone necklace -> skills necklace

compact spear
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Dragonstone scroll/heroes(?) guild basement of the fountain or rune to recharge, right?

gilded kayak
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ye

indigo path
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So if I make a dragonstone necklace, I can use the spell to create one. But I cannot recharge it that way.

compact spear
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Correct

gilded kayak
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yes it's only for making the item

compact spear
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It's an enchant spell, not a recharge spell

indigo path
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So the short answer is recharge correctly or just sell at GE and buy a new one. ๐Ÿ˜

#

Thanks very much!

acoustic lily
#

is there any way to change the color of the dark purple text game messages for like potion running out or ammys breaking, etc

gilded kayak
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probably with force recolor on the hub

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but as a note, it does not retroactively recolor old messages, so don't assume it doesn't work because of that

acoustic lily
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anything is worth trying, ty

acoustic lily
gilded kayak
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no i just know it's the answer to "can i recolor this chat message"

acoustic lily
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caz this config like makes no sense how to setup

stone parcel
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Having never used it myself, would you just type "your poison resistance,", set group 1 for whichever chat mode and that work?

gilded kayak
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i right-clicked the force recolor name at the top and clicked the support button, and the readme seems to suggest it's

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text you want recolored::1 and it will change the color, to the color you have set for group 1

acoustic lily
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so I would type "your poison resistance has worn off: :1" then change 1 color to what I want if im understanding that correctly

gilded kayak
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yes but there's no space in the :'s

acoustic lily
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alrighty ill give that a try and see what happens

acoustic lily
gilded kayak
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just guessing because i assume the author is sane, it's probably new line

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otherwise changing,text like this, would look fucking, awful and be really, painful to edit

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but

text words phrase1
text words obama2
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would be really clean

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try putting your mouse over matched text

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and see if a tooltip of info shows up

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darn it is comma seperated

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that's so sad

ruby path
#

so after lots of trial and error, i've come to the conclusion there's an issue with my second monitor with runelite for some reason that's causing stuttering. If i unplug my other monitor and use it standalone, i get no lag. If i have both plugged in and play any different game i have no lag. Does anyone have any suggestions for settings etc I can change? I really can't work out what the issue is at all

solid mesa
#

Itโ€™s most likely a setting in your GPU or a bad graphics driver. Or maybe VSync if you only have it enabled on one monitor?

ruby path
naive ferry
#

i did what https://github.com/runelite/runelite/wiki/FAQ#i-want-to-transfer-my-settings-to-another-computer said and copied my runelite folder to my new pc
but now my client keeps crashing every few hours randomly, or freezing rather, and being unresponsive with no errors in log files from the time of the crash, should i just reinstall and do a normal profile sync instead?

GitHub
FAQ

Open source Old School RuneScape client. Contribute to runelite/runelite development by creating an account on GitHub.

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my drivers on the new pc are all up to date

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nothing else on the pc crashes, just the runelite client i'm actively playing on

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if i have 2 clients open only 1 of them freezes, the one im actively playing on

haughty pumiceBOT
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To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking ๐Ÿ“ท Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

leaden trail
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Post your logs and we can look @naive ferry

naive ferry
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crash happened at 23:09 or 23:10

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23:12 is when i restarted the client

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it crashed yesterday too twice, whiling hopping to buy runes

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if you want those logs too

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idk what exact times it crashed on those thought

leaden trail
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Do you have any JVM crash logs?

azure schooner
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does anyone know if there an easy method of detecting whether an item (ItemStack) is a pet or would I need to do a name comparison for every pet

narrow mason
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i dont know where to ask this

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I am a just a player that has been experincing alot of crashes while playing osrs recently

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it started happening after yama release

round jacinth
narrow mason
#

heard maybe i should come here aftersome trouble shooting of my own

haughty pumiceBOT
#

@narrow mason To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking ๐Ÿ“ท Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

narrow mason
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okay I will try working on that today when i get a chance

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been split between wiether its a runelite issue or a power supply unit issue i just dont know ill aim to do this and see first ig

round jacinth
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I mean if itโ€™s crashing and nothing else

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You can give logs.

narrow mason
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ye im pretty slow on this stuff like i said ill aim to do sooner