support

[devout cobalt]

does anyone know how I can make the scorching bow special attack it's regular attack animation?

[leaden trail]

Probably with that same plugin, I'd imagine

[devout cobalt]

animation is not selectable, idk where to find that specific animation id anywhere

[leaden trail]

Then follow the link above and ask there. We don't provide support for hub plugins here

Drag the files called client.log and launcher.log into discord and send them here

And the client log with yesterday's date as well

[vast bone]

I probably never added that

I think someone asked me for it and I didn't get around to it

Or it was possible but had a buggy graphic.

[devout cobalt]

what is this in response to?

[leaden trail]

You

Geheur is the one who wrote that plugin

[vast bone]

It's possible with custom IDs iirc

The graphic for drawing back the arrow does not look right though.

[jovial oar]

Hello,

I have issues with Loottracker not tracking my drops. It just stopped one day and i can't get it to work. Any tips/ideas to fix this?

[hollow olive]

open mobile app and enable loot tracker on mobile

[jovial oar]

holy shit it worked, tysm!!

[south orbit]

Hey, someone helped me fix this issue about 5months ago, but I don't remember what the fix was, I reinstalled runelite recently to start playing the game again.

Basically, when I enter username & password during the loading login screen, it crashes. The only way to get through it is if I spam click the "play now" button that shows up and then I'm able to get into the game... I've reinstalled, deleted cache folder, can anyone look into what's causing the crash?

[oblique plume]

you said this last time

[south orbit]

oh wow, i wonder why it's not doing so. Let me rename instead of delete. Thx!

Yo. this is annoying, deleting/renaming cache folders isn't doing it. The weird thing is it worked fine for about a week.

[oblique plume]

which one are you doing

there are two

[south orbit]

both, jagex and the "cache" folder

[oblique plume]

there should be one in %userprofile% and another in %userprofile%/.runelite

[south orbit]

oh

[oblique plume]

try both

[south orbit]

still crashes, ye idk

[oblique plume]

idk man

does the official client work

what if you rename all of .runelite to .runelite-old

[south orbit]

we'll try, I've deleted that folder tho

[oblique plume]

oh delete is the same as rename imo

[austere pulsar]

the most recent ones i found

[shadow sentinel]

anyone familiar with this error?

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[leaden trail]

That's not what I asked you for

[leaden trail]

Oh one is a client log (older than I asked for) but one is a JVM crash.

Why are you renaming them?

[austere pulsar]

no body is renaming anthing i opened the folder and dragged the recent 3 i seen

[leaden trail]

client.log with no date in the file name

launcher.log with no date in the file name

[round jacinth]

at this point I’m not sure if they want help

[pulsar bobcat]

hi, im have a bit of a peculiar problem where only 1 account is able to switch runelite profiles, any other account crashes when attempting to switch to another profile, mostly having a bit of trouble finding which plugin (if any) is causing the crash. It hard stops runelite (including the pop up screen that has clickable options for opening logs folder, troubleshooting steps, etc.) can post my logs if that helps further 🙂

[solid mesa]

Yea post your logs

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[pulsar bobcat]

i tried sifting myself personally and failed lol though i am not very knowledged in this sort of thing

[austere pulsar]

its ok i wiped out all runelite files and reinstalled it and cleaned my laptop, its working fine now,i just gotta reinstall the plugins, thanks sorry for ranting but i wiped and cleaned and its working

you guys are the best thanks

[solid mesa]

BaMinigamePlugin and RecolorCG both complain during onConfigChanged so maybe start there?

[pulsar bobcat]

specifically trying to switch from default -> gim crashes any runelite that is not gim

[pulsar bobcat]

one moment ill try that

[oblique plume]

i know cg recolor causes crashing issues for sure

[pulsar bobcat]

its very likely it is that because i believe default has it but i uninstalled it on gim since i no longer needed it

[oblique plume]

yea this looks like the cg recolor problem

[pulsar bobcat]

it was that! thank you!

very much appreciated ❤️

[crimson elbow]

hey, is it possible to use a resource pack and then edit the overlay backgrounds of it?

eg the timer/boost boxes

[round jacinth]

Uncheck the resource pack option that allows a resource pack from overwriting those settings you like

[crimson elbow]

ah i see that now, was trying to do it in runelite plugin then ofc overwriting it after it reloaded

ty

[wraith fog]

Hey! I lost most of my Loot logs on my iron. (abysal demons, lizardmen etc just to name a few. ) I dont know where they went and havent uninstalled or gotten rid of files

theyre quite dear to me, i was wondering if anyone knew how to restore them.

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#my-loot-tracker-data-is-gone

[wraith fog]

If i dont have a runelite profile i use am i boned?

just read the article went to check and ive never made a runelite account

[gilded kayak]

why do you think the loot is gone

did you open the client, kill 1 of them and see only 1 kill

since you named a few enemies, i assume other enemies you didn't mention are in your loot tracker, right?

[wraith fog]

well i went from having 2500 abyssall demons killed to 200 which i realized at the end of a task

same with lizards

[gilded kayak]

are you turael skipping

[wraith fog]

i did turael skip yeah

[gilded kayak]

what if you restart the client

do all the kills come back

[wraith fog]

lets see

its back!

[gilded kayak]

the client will only load x amount of recent enemies killed on startup, so because of this when you do an activity that involves a lot of different enemies killed, they will clog the loot tracker on startup

[wraith fog]

oh okay! i remember reading something about that while i was scouring forms

i cleared a few and logged out and back in but a client restart did it.

[gilded kayak]

so when you interact with an NPC that the loot tracker thinks is new, it renders as new, but it does add* the info to your settings file(s)

[wraith fog]

thank you so much i was sad

[neon meteor]

https://youtu.be/FTVo5T8LOFE
I posted a Reddit a bit ago, but in RL there is no warning when joining a HR PVP world from the title menu. Mobile Does. Official Client does. I feel there is some issue going on here. Attached is a video of me fresh installing RL via the Jagex Launcher, launching RL via the Jagex Launcher, and logging it to a HR PVP world with no warning. Feel free to ask me questions about this if you have any.

[mossy swan]

did you make an issue on github?

[zealous cedar]

this is a jagex bug, it is being fixed soon

[neon meteor]

Alright. I posted since they bug seems to only happen in the RL launcher. Thanks for the info.

[gilded kayak]

i would guess it happens on the official java client too, but since they deprecated* that u couldn't test it

[neon meteor]

I did test actually. It does not happen. You can still launch the official client in the Jagex Launcher

[bold edge]

Is there a easy way to change all bank tag layouts containing zamorak cape with saradomin cape or do you have to do it for each layout

[neon meteor]

Correction: The warning does appear

[gilded kayak]

if you mean the one listed as official client that's not the java client

[gilded kayak]

i don't believe there's a 1:1 swap no

[neon meteor]

Correct. I see what you mean now. Has the Java client even been updated any time in the last few years?

Wasn't Java itself depreciated ages ago?

[gilded kayak]

runelite uses it

every week the game updates in runelite, the java client was updated

[neon meteor]

I see. Thanks for explaining.

[sonic birch]

the client in the jagex launcher is EHC

you could download the old jagex client via a link on their website till semi-recently

basically nobody except a few people used that

[viscid sand]

Where is explanation to link account? Trying to show a clannie how to get plugins on new laptop (old laptop is logged in)

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#i-want-to-transfer-my-settings-to-another-computer

[scarlet jewel]

Hello i bought a new laptop and want to transfer my settings to my new one, i enabled the sync cloud on my old one, and then on my new one and they are both logged in on the same account, but nothing happens

AmazingJesus was trying to help me with it

[gilded kayak]

if you go to the 🔧 -> tab do you maybe see

default
default

[scarlet jewel]

there was a double before, but i deleted the second one

[gilded kayak]

is this not the icon for a hub plugin?

[scarlet jewel]

thats tile packs

[gilded kayak]

yes so that would mean your settings are working?

[scarlet jewel]

no i was manually downloading all the plugins again

untill my friend told me u could sync em

[gilded kayak]

i see

well the second default you deleted might have been the one you wanted

[scarlet jewel]

this is runelite on my old laptop

and this on the new one

As u can see its not the same

[gilded kayak]

yes that's the new one, after you manually deleted one of the profiles

you probably deleted the synced profile

[neon meteor]

I reccomened actually naming your Profiles. I use my RSN. This way it's easier to identify, even with 1 account you play. Make a copy of the profile on the old laptop and sync that

[gilded kayak]

cant name profiles right now we broke it

xd

[neon meteor]

oop lol

[scarlet jewel]

i got it 😄 thx

[neon meteor]

Well if you still have access to the old laptop, copy the profile and sync it, then relaunch on new laptop. The copy should show up. I've done this several times unless something else is amiss

[scarlet jewel]

prob deleted it indeed

thx alot

now my runelite is crashing hmm

[gilded kayak]

crashing as in the client goes poof or freezing

[scarlet jewel]

it froze but i restarted and looks like its ok now

[gilded kayak]

well ironically enough it's probably an issue from one of the plugins you imported

[scarlet jewel]

well its working so thx alot guys!!

[faint furnace]

have any people complained about fps lag/stutter recently at all here? xD

i feel like ive tested everything haha

still same issue

[leaden trail]

It's almost certainly your connection or a hub plugin you have installed

[faint furnace]

ive never had this issue with before, and nothing has changed, did try to run a cm also with only gpu plugin enabled

was same :/

[leaden trail]

In that case it might be a bad GPU driver so try rolling it back.

[faint furnace]

tested that as well, rolled back to december 2024

[leaden trail]

Try something older I guess?

[faint furnace]

thhink thats the best bet?

[leaden trail]

I don't really have a better answer for you 🤷

[faint furnace]

this is my internett connection

so i doubt its network related

[leaden trail]

That's not really a meaningful thing

That isn't your connection to Jagex

[faint furnace]

the game is responsive im term of latency ect

[haughty pumice]

open command prompt, type this in:

ping -t oldschoolXXX.runescape.com

where the XXX is your world minus 300, for example world350 = 50

[round jacinth]

pinging google/speedtest.net is worthless

[clear stratus]

do you happen to live on the 247th floor of the burj khalifa

[round jacinth]

when your conenctino to the game is not to google

it's to jagex

[faint furnace]

its more visual stutter/fps drop in animation, even when fps controler show steady fps

[faint furnace]

couldnt find host it says

do i have to be ingame?

[round jacinth]

no

what did you ping

can you screenshot your cmd window, did you literally try to ping ping -t oldschoolXXX.runescape.com ?

and not follow the instruction on what XXX is? where the XXX is your world minus 300, for example world350 = 50 lol

[gilded kayak]

you gotta read what he said

[gilded kayak]

now see if anything changes when you have your stutters

[faint furnace]

okey so i just keep pinging it?

[leaden trail]

Yes just leave it running

[faint furnace]

will try

[warm tendon]

Anybody experience issues with Opponent Information where the display style only shows percentage, no matter if you set it to hitpoints or both? Any fix by chance?

[gilded kayak]

if the client doesn't know the hp it will only display a %

raid bosses, awakened bosses

maybe the normal ds2 bosses

[teal agate]

Should I be worried about this ? Was working on a plugin, got pre-occupied IRL and now just got back to it, pulled in the latest updates from git on my current branch and am getting spams of following warning

[warm tendon]

Ah yeah, i noticed it with Vardorvis.

[gilded kayak]

i think awakened and regular have the same npc ID

and we just load the health from the wiki data, based on their ID

so 2 different health having the same id = problem

"problem"

just doesn't work xd

[warm tendon]

That makes a lot of sense! Just tested with Mole and hp shows correctly. Thank you for explaining.

[faint furnace]

i didnt see any drops on the ping, it was very stable, just few here and there when loading in map when doing the layout

stable between 27-35

on ms

[leaden trail]

Did your game stutter during that time?

[zealous cedar]

update your runelite version

[faint furnace]

Yes :/

[leaden trail]

On a fresh profile with only GPU?

[faint furnace]

yes

like even the xp drops, are choppy when they are going up

if u know what i mean

before they used to go smooth upwards

[leaden trail]

That's a system thing then, you've ruled pretty much everything else out

[faint furnace]

it is super weird, every other games runs smooth so idk :/

[buoyant shuttle]

When I re-launch Runelite my client keeps moving/resizing despite having Lock window size and remember client position turned on

Is it the game size parameters that are screwing it up?

I'll keep testing, it seems like its remembering now for some reason

[leaden trail]

Did you have it partially off screen or something?

Even if it's just by a pixel that can cause it to reset

[faint furnace]

@leaden trail could it be stretched mode that ruins everything?

[misty prairie]

Has this been fixed yet?

[gilded kayak]

no

[uneven narwhal]

does anyone know why all my plugins got wiped when i reset my pc

[gilded kayak]

not really,* if we knew we'd fix it

!lost

[haughty pumice]

lostsettings: https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[gilded kayak]

did you restart with the power button, while runelite was still open?

[uneven narwhal]

Ye

[gilded kayak]

it's my personal opinion it's just a thing that happens on windows with json files, it used to happen to me many many many years ago with wow addons, when my computer would force shut down

i wish we could prevent it but we've tried many things

[round jacinth]

let programs close before just choking the pc until it’s off

[gilded kayak]

yeah that's a good way to prevent it xd

[round jacinth]

log out then close the client then turn off pc

It’s not rocket science

[uneven narwhal]

Was kinda panic close cus my pc was making a noise

[round jacinth]

well you panic lost settings or what ever too lol

unlucky

[bleak stratus]

Anybody think they could help me turn on 117 HD plugin? everytime i turn it on it just turns off

[haughty pumice]

Visit 117's HD plugin discord (https://discord.com/invite/U4p6ChjgSE) for support, issues & feedback

[limpid yew]

Did something happen to the animation smoothing plugin? When I use the shadow in toa it looks super choppy.

My frames aren’t dropping and my ping is staying consistent.

[solid mesa]

It was disabled for the shadow becuase that animation was broken

[limpid yew]

Oh okay so there’s nothing I can really do to fix it then

Guess I better get used to it, thanks.

[solid mesa]

Nope, you can ask jagex to fix the animation

[wooden pollen]

hi, runelite isn't launching for me this morning, i made sure it's allowed through firewall and looked it up online, only thing i saw was issues with the java version, but it didn't fix it for me either, worked fine just yesterday night

[leaden trail]

Your clock on your computer is wrong

[wooden pollen]

i uninstalled and reinstalled and now i get this

my clock is fine 🥲

[stuck zodiac]

Hi RL is giving me this error this morning: I've tried to reinstall and allow the app on the firewall

[stuck zodiac]

Same error around here

[wooden pollen]

well glad to know i'm not the only one!

[leaden trail]

Set it to set automatically. Time being wrong is really the only thing that causes this for us

[wooden pollen]

it's set automatically already :(

[hot pilot]

Same here

any known fix atm?, i tried putting my internet security to minimum and its still not working, was working fine yesterday, restarted router etc still not working, only having problems with RL, normal client works fine

reinstalled and deleted C:\users(myname).runelite aswell

still nothing

[mossy swan]

mine starts up fine

what isp are you guys on, what antivirus do you have, do you use a vpn?

[wooden pollen]

i don't have a vpn and only use windows defender

[hot pilot]

no vpn, my windows defender is off

here is the log, problem seems to be with static.runelite.net

[lean flume]

having the same problem here

made sure to set the clock to automatic as well, but it keeps giving the same error

trying to enter the troubleshooting steps page on the browser gives a warning

[mossy swan]

website works fine for me too

oh your log says its trying to give a certificate that belongs to allot

Allot Ltd., formerly Allot Communications, is an Israeli high-tech company that develops telecommunications software. The company is headquartered in Hod Hasharon, Israel.

[hot pilot]

Most likely the same error for the other users aswell

[hot pilot]

same happened to me

was saying the certificate wasn't safe

[lean flume]

just in case you need it as well

[mossy swan]

yeah that says the same thing

[lean flume]

guess i'll have to run it in unsafe mode, as it doesn't seem related to either our PCs or a Runelite problem

[mossy swan]

well it seems that someone is spying on you or something

[wooden pollen]

?? 😅

[hot pilot]

wouldnt make much sense no? since atleast my client is directly from the runelite website

[lean flume]

considering we're both from Spain (the logs)

I have some thoughts I'd rather not say in public, but yeah

[hot pilot]

yeah im from spain

[wooden pollen]

i'm from spain too lol

[lean flume]

yep

[hot pilot]

yeah lmao

[mossy swan]

might be your isp

[hot pilot]

that might bne it

[lean flume]

this told me enough

[hot pilot]

isp trying to catch us lackin

got to delete my history

x)

[lean flume]

what isp just to clear it up

[hot pilot]

i'll call them later

[mossy swan]

arent you glad modern internet doesnt just let people do that

[hot pilot]

i use jazztel

wbu guys

[lean flume]

yeah we're not using the same one at all

Pepephone

[mossy swan]

📣 pepephone

[wooden pollen]

got this one as well

[lean flume]

if it is what I have in mind, it is likely the org in charge of the cert throwing us back

[hot pilot]

most companies use movistar internet cables

[mossy swan]

using a vpn might resolve it though

[hot pilot]

yeah thought of vpn

[lean flume]

Fake news, they're mostly public cables now

[mossy swan]

vpn to a different country

[hot pilot]

but using a vpn with lots of people on my ip is sketchy

cbf getting ip banned

for someone elses fk ups

[lean flume]

Movistar used to lease internet connections to companies like Jazztel, but pepehone is independent

[mossy swan]

you wont get banned just for using a vpn

[lean flume]

got any good free option?

[mossy swan]

windscribe ive heard of here

but the only vpn i'd trust is mullvad and they're paid

[hot pilot]

better off calling the isp and tell them to get the israelis off our ass

thx for the help @mossy swan

[mossy swan]

godspeed

[lean flume]

is there any way to easily add client arguments to jagex launcher?

[mossy swan]

open "runelite (configure)" and add them there, save that and launch from jagex

[lean flume]

found a new error by turning it off

the TLS verification

[mossy swan]

i guess they dont want to give you that

[wooden pollen]

spain sucks

[lean flume]

and the log just in case it's useful for anything

I assume it's going to be more of the same

[mossy swan]

well more so its them telling you "oopsie woopsie somethings fucky"

[lean flume]

well, guess i'll run the normal client for now

[hot pilot]

works now

wb u guys

[wooden pollen]

me too it seems

[lean flume]

same

[hot pilot]

they noticed their spy certificate has been caught

[wooden pollen]

rip plugins tho

[hot pilot]

turned it off asap

yeah i lost all my plug ins aswell lol

[lean flume]

all my plugins work just fine ngl

[mossy swan]

you shouldnt have lost any plugins

[wooden pollen]

i saved my .runelite file before uninstalling and stuff and put it back again, got everything now

[mossy swan]

!lost

[haughty pumice]

lostsettings: https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[hot pilot]

yeah same

i just deleted .runelite file

and put the original i saved

its all back now

[stuck zodiac]

sorry had to do smthing. spain here too and working rn. my plugins are correct(maybe cause I uninstalled and reinstalled rl?). Do you know some runelscape comunity for spanish speakers?

[lean flume]

no

[haughty pumice]

Esto es un servidor donde se habla inglés. Para conectarse con otras personas que hablan español, debe ir aquí: https://discord.gg/rb9ucDY

[stuck zodiac]

ok, will keep looking then. gracias

[compact spear]

No need to look when you've just been linked one

[sacred dawn]

Is anyone aware of which plugin this is, I cannot got this image to leave my screen, when hoovering over its states "Time to get back to gautlet"

[dreamy raven]

Is there any reason why loads of Loot Trackers are being duplicated?
Gauntlet is now tracking in a new list and also crystal implings are?

[oblique plume]

we switched to using jagex provided loot events for NPCs, apparently chests and implings and stuff are also those so our extra tracking of them was still enabled

but it should have all been figured out what was getting duplicated by now

are you sure youre still getting dupe events or youre just seeing old ones

[dreamy raven]

Ahh that makes sense, not sure if they are that old. When was this change made?

[stray grove]

with the yama update

[dreamy raven]

ok I think most changes I've seen line up with that timing, thanks.

[rigid parcel]

Hello, I need some help with transferring to a new pc

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#i-want-to-transfer-my-settings-to-another-computer

[rigid parcel]

I had cloud sync enabled but when I sing in on my new PC nothing is there. Not a single plug in or setting

Now when I try to access profiles on my old pc it seems to have overwritten my existing profile cloud sync with a fresh default profile from the new pc

I tried to rename the profile on my old pc but I can only remove the name, not type anything back

[leaden trail]

Yeah renaming profiles is broken and will be fixed with the next RuneLite update

[rigid parcel]

Okay and the other issue?

Dont really fancy doing all my bank tabs etc over

[leaden trail]

Did you do it backwards and sync an empty profile over your settings?

There's not really a fix for that unfortunately

[rigid parcel]

I just logged in on my new pc with the current runelite account

I guess it then synced the empty profile over my account one

instead of vice versa

[leaden trail]

If you clicked the cloud on the new computer then you might have just overwritten it yeah

[rigid parcel]

I didnt click anything

I logged in, saw my plugins werent there

Went to my old PC

Wanted to manually export the profile, saw the names were still all default so wanted to rename them to make it easier to see the difference. Noticed i couldnt rename and then everything was gone

If i go to the: .runelite/profiles/<my gmail(thats supposed to be synced)/settings.properties is a file from 2023

Could it be that since the profile name used to be default and is now blank. It cant load the right one because it doesnt know which one its supposed to be?

[rigid parcel]

Also why is the file from 2023 when sync has been on forever?

[polar viper]

is rl and osrs back up yet

[leaden trail]

Profiles are in /profiles2

[rigid parcel]

Yeah then im fucked

[old pilot]

is there any way to see what plugin is firing notifications? my screen flashes after i accept trades and i can't find what's doing it

[leaden trail]

Under RuneLite turn on game message notifications

[rigid parcel]

Where does the cloud sync to? If a mod can get into contact with me I can tell you under which gmail ive been using it

I also dont have single temp file

while my friends folder is full of them

[leaden trail]

Did you have it enabled?

The tmp files actually shouldn't really be there

[oblique plume]

Can you show us what's in the profiles2 directory on the old pc

[native ether]

Is there anything that can help me find them?

[haughty pumice]

Visit Zoinkwiz's Quest Helper plugin discord (https://discord.com/invite/XCfwNnz6RB) for support, issues & feedback

[solid mesa]

Game chat helps you. Click talisman. Read chat. Click talisman. Read chat. Repeat until you find

[inner trout]

Guys, I am trying to switch worlds, but it does not work, like not opening the last world
i mean from here

[hollow olive]

you have a free account, pick a world with a silver star

not gold

[solid mesa]

Also don't ask in two channels

[round jacinth]

they were given an answer in #runelite before they even asked here and asked here anyways

lol

[inner trout]

yeah i got help thanks ❤️

[lavish zephyr]

not sure if this is the right place to ask but ill try. the Collection log master plugin, cant get it to work.. anyone knowe what can be the reason?

[haughty pumice]

Get support for the Collection Log Master Plugin Hub plugin here: https://runelite.net/plugin-hub/show/log-master.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

[stray vector]

I just did a clean install of windows 11 this morning. Having issues not where my runelite application randomly crashes. Nothing specific will create this crash as far as I can tell. Just in the middle of doing anything on runelite and the app will close. Is this a common issue and is there anything I can do to prevent this?

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[mossy swan]

intel 14th gen

[stray vector]

what does that mean?

[mossy swan]

your cpu might be broken

when did you last update bios?

[stray vector]

TBH I can't answer that. I just did a clean windows 11 install this morning. Not tech savvy really so I'm not sure what to do in bios

What exactly would I need to do?

[mossy swan]

https://www.cpu-monkey.com/en/article/how_to_check_if_your_intel_13_14_gen_cpu_is_affected_by_instability_problems seems like a pretty good first test

did you build the pc yourself, or buy pre-built?

[stray vector]

it's a pre built

[stone parcel]

Might want to google the name of your motherboard manufacturer and "bios update", but it could be something like opening the manufacturer software and checking for BIOS updates.

[mossy swan]

yeah, although if the cpu is broken, the bios update is too late to fix anything

[stray vector]

Gonna try that cpu test now

[stone parcel]

I've never had anyone report back on that outcome of that test, I'd be curious what the results look like.

[mossy swan]

i just googled it and that was first result lol

[stone parcel]

Yeah I used to recommend it when this came up but I wasn't sure it did anything having never heard anything back about it haha.

[stray vector]

Sorry couldn’t get a screenshot

[stone parcel]

Thanks for posting that! Cool to see the results.

[stray vector]

So this should mean the chip is good?

[mossy swan]

no

like the article says its not definitive

[stray vector]

So what would you suggest from here? bios update or too late?

[mossy swan]

you could update bios and see if it helps any, but probably you will have to contact the prebuilt warranty and get things replaced

[stray vector]

Ok, not news I wanted, but thank you

[mossy swan]

no doubt, its always painful news to give to anyone coming in with 13th/14th gen random crashing..

[leaden trail]

Do you have any other JVM crash logs?

[hot flower]

hello team, for the last couple of months i've been getting an annoying crash/dc every couple of days or so. randomly, without any lag or anything i get insta kicked to 'failed to login' screen, and can't login again for 60 secs or so. i don't think it's a network issue on my end as i'll often be streaming myself or watching a stream without any issues. happens once a day or so. not sure if it's even a runelite issue or osrs in general idk.

[stone parcel]

You might want to try leaving this ping running until you get the dc in-game, and compare with what the ping says.

[haughty pumice]

open command prompt, type this in:

ping -t oldschoolXXX.runescape.com

where the XXX is your world minus 300, for example world350 = 50

[hot flower]

just leave it running in background and see if it says anything weird when i dc? ty

[stone parcel]

Yep yep! 😄 Gl!

[hot flower]

ty beast

[vocal jungle]

it wont let me rename my profiles

[gilded kayak]

yeah we broke that

you can't rename profiles right no

w

[vocal jungle]

okay thought it was just me ive redownloaded and everything lol

ill install plugings too and they just randomly go away

[gilded kayak]

that is not related to the profile naming

[vocal jungle]

is there a way to save the profile after installing plugins?

[gilded kayak]

it just does that

[vocal jungle]

i shouldnt have to do that though right?

[gilded kayak]

if it's not saving that's a different issue

[vocal jungle]

im not sure i redownloaded so ill see if that fixes

[gilded kayak]

if it doesn't, right-click runelite.exe and run it as admin once (even if you have a jagex account)

and then close that window once the client loads

if THAT doesn't fix it also, then come back

[gilded kayak]

also probably close your normal runelite window, before you do this

[vocal jungle]

thanks man if it does it again ill give that a try

[ornate kite]

can I turn off "Info" on the sidebar somehow

[solid mesa]

Yes

[gilded kayak]

yes disable the info panel plugin

[ornate kite]

thank you

[solar ferry]

hey , after update today all my plugins got nuked , is there anyway i can get them back

[clear stratus]

!lostsettings

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[vocal jungle]

im 1k away from 8 99s and about to max if anyone cares lol

[leaden trail]

#runescape

[fringe dune]

Rune lite won’t let me log in and it says because my firewall is blocking, but I added rune lite to my firewall and it still won’t work… can anyone help?

[crisp dune]

Try disabling your firewall completely and see if that helps

[faint furnace]

anyone know what microsoft visual c++ runelite is using?

[solid mesa]

Pretty sure it's using Java

[faint furnace]

is there any drivers or anything related to that i should i download?

[oblique plume]

nothing you can do will change the fact that the animation isnt smoothed anymore

[faint furnace]

of the game itself?

[solid mesa]

Of the shadow

[faint furnace]

idc about the shadow, its the animation isnt smooth in the game itself

but yeah ive done everything i can and possible doable, so gonna download launcher and runelite now so if its now doesnt work as it used to work then i give up haha

so was just making sure if there was any drivers related to runelite that i should download or anything

srry for stupid question, doesnt know how the stuff works, just trying everything i can try 😄

[solid mesa]

GPU drivers is pretty much the only things that have an affect outside the client. Except for ReBAR on amd gpus

[faint furnace]

i see, hopefully the things i did now will work, its just so annoying with graphical stutter/lagg when i play, ive only replicated it at olm for some reason

the animation isnt smooth, it feels like i play with 30 fps

(outside of tumeken also)

but the game is responsive and clicks are good, so its just a visual thing

[uncut ice]

Hello, what entity hider settings do I need to have set for when I dd under a player in pvp my character is automatically hidden and only shows my opponent? I seem it in videos but could never figure out the correct settings for this

[round jacinth]

a specific plugin on the hub does that

[topaz nimbus]

There’s a plugin for it called death dotter

[uncut ice]

Did not know that ty guys!

[faint furnace]

is there a way to play with ui scaling increased without using stretched mode?

[haughty pumice]

https://github.com/runelite/runelite/wiki/RuneLite-Launcher-Configuration

[stone parcel]

Maybe scale is what you want.

[faint furnace]

thanks!

[blazing pulsar]

anyone knows how to remove the pillar in vardorvis?

[gilded kayak]

did you try typing vardorvis pillar into the search

[blazing pulsar]

oooh its under DT2 Boss Utilities

tyy ❤️

[subtle heath]

anyone know how all my runelite plugins and settings are reset and uninstalled

[mossy swan]

!lost

[haughty pumice]

lostsettings: https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[subtle heath]

so i kinda forgot which email i used for runelite login, kinda panic logged out when i saw all the settings gone

ill try find it tho

[leaden trail]

You can just reimport

[ornate cedar]

Hi, im not able to rename any of the profiles i have saved on runelite

im able to backspace but not type

[viscid lantern]

Its a known bug atm, will be fixed in the next runelite update

[keen lodge]

when i press cntrl my screen automatically zooms in on my character making araxxor annoying trying to cntrl walk, any ideas why its doing this?

[oblique plume]

do you have ctrl zoom enabled in the camera plugin

actually its called reset zoom position

[keen lodge]

that was it

thanks dude

[oblique plume]

you're welcome

[worthy loom]

Can you use sound swapper plugin to switch D claw spec? mine isn't working

[night bloom]

Hi guys! Im new to runelite and was recommended by a friend to use it however im having an issue with logging into a world it keeps coming up with a malformed login packet error. Anyone know what i need to do or what i have missed?

[bleak cliff]

it is always a good idea to search in the chat because most probably someone has asked it before, I searched for ''Malformed'' and it seems to be a connection issue between you and Jagex, nothing to do with runelite.

[night bloom]

Hi, no worries I’ll see if uninstalling everything and reinstalling works as the only way for me to fully use runelite is through using jagex launcher if not I’ll contact jagex for extra support 👍 many thanks!

[bleak cliff]

try using the official client first, see if you have the same issue

Select official client

[short vector]

Anyone else have issues with leviathan's orb true tile randomly stop being highlighted? I double checked that I have 12220 in True tile IDs. A similar issue happened with Duke's vents but didn't figure out how to fix it

[viscid lantern]

if you are using better npc highlight, that plugin is pretty broken atm

[short vector]

Interesting. Any workaround you can think of? Thank you as well!

[viscid lantern]

cant you just highlight the Abyssal pathfinder in the npc indicators plugin?

[short vector]

not sure how I didn't think of that. Thank you!!

[gritty radish]

Trying to word this as short as possible. The google account tied to my RuneLite login was deleted due to inactivity. Lost all of my pluggins, how things were set up, note pad notes etc... Any way to recover those settings?

[leaden trail]

Do you have access to the computer you played on?

[oblique plume]

are you on a new computer

[gritty radish]

same pc

[oblique plume]

then you can import them

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[oblique plume]

like that

[gritty radish]

talk to me papi

Thanks fellas i got it

[lone heron]

Hi everyone!

Anyone on Arch happened to find a fix to runelite not creating an audio output source?

I tried the flatpak, AUR, even the bolt launcher version, none of them work (for audio, everything else is great).

I have pipewire with pipewire-alsa installed.

[grim jacinth]

is there anyway to make my jagex account a runelite acc

i regret putting it on the jagex launcher

[lone heron]

Nope

[solid mesa]

Launch runelite with jagex launcher

[grim jacinth]

yea ik that but still

all good tho

[solid mesa]

There's no other option

[grim jacinth]

alright

[sonic birch]

Could try snap, but besides that I'd just search this discord and search closed gh issues and hope you find a fix

[subtle plaza]

@winged flame heyyyy wheres the best place to send a bug report for item charges improved?

[sonic birch]

The plugin's github issues page

[haughty pumice]

Support for hub plugins should be directed to the author of the plugin.
You can find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

[subtle plaza]

ok sorry i thought i could just tag him ill do that

[lone heron]

Yeaaaah that's the one thing I'm trying to avoid, seems like a huge unnecessary dependency to install the whole of snap just for one single program...

I'll keep it in mind tho, thanks!

[stone parcel]

If that doesn't work, maybe the Linux/RS people over at Torms discord could help.

[haughty pumice]

For support with using Jagex accounts on Linux, visit Torm's Discord https://discord.gg/aX7GT2Mkdu

[lone heron]

Oh that's a great recco, thanks <3

[stone parcel]

This seems to have been solved by adding:

-Djavax.sound.sampled.Port=com.sun.media.sound.PortMixerProvider
-Djavax.sound.sampled.SourceDataLine=com.sun.media.sound.DirectAudioDeviceProvider
-Djavax.sound.sampled.TargetDataLine=com.sun.media.sound.DirectAudioDeviceProvider```

To RL configure JVM args. For Linux no sound issue.

[gilded kayak]

```

[tight wave]

Apologises if this isn't the right place, but I've got an issue with my runelite client where I can't resize it i.e. All other apps I use allow me to enter full screen, or come up with the resizeable options so I can reduce/increase the size as I wish. However, runelite does not provide me with this option - the full screen button on the top of the bar is blank & when I hover the edges of the client, it doesn't show up.

Any help is greatly appreciate; MacOS btw

[charred wind]

I can just add those there? Damn. I've been putting them into my jdk audio settings

[oblique plume]

do you have lock window size enabled in "runelite" settings

[tight wave]

THANK YOU SO MUCH

[haughty pumice]

Support for hub plugins should be directed to the author of the plugin.
You can find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

[gilded kayak]

we already had this conversation

#support message

[timid rock]

anyone got an idea why random infoboxes keep detaching, specifically sarachnis respawn timer

[leaden trail]

Can you make it happen or is it seemingly random?

[timid rock]

it happens every kill, only on 1 client out of 3

nothing in logs

but idk if i can reproduce

errm it looks like new infoboxes just spawn in seperately actually

nvm i think this client just has issues

restarted the boost info plugin and now im seeing things

[meager cobalt]

Hi all i was stupid enought to upgrade my account to jagex. Now i cannot use runelite launcher anymore. Also i cannot install jagex launcher because i keep getting error codes

Does someone know a fix?

i tried everything deleting %appdata% even going into the registering files of my laptop

[haughty pumice]

If you are new to OSRS, make sure to follow this excellent guide on OSRS wiki: https://oldschool.runescape.wiki/w/New_player_guide. You can also join the official OSRS Discord here: https://discord.gg/osrs

[gilded kayak]

ask in the official discord about jagex launcher issues

[meager cobalt]

I did, but pace is slow there. So i thought let me try here, sorry

[gilded kayak]

most of the helpers here haven't even migrated

so the issues would be foreign to us

[meager cobalt]

wish i havent done it, fml

[gilded kayak]

most of us don't even play the game tbf

[oblique plume]

i have but i also dont play

that error reads like it cant even see your disk at all

[meager cobalt]

Idek man

are there other ways to download the jagex launcher that you guys might know? Steam or another store?

[gilded kayak]

no

i see the reddit posts all say to wipe every reference to jagex off your computer

[meager cobalt]

I already done it

[gilded kayak]

in regedit also, not just appdata?

[meager cobalt]

Also in regedit yes

Everything that has the text Jagex was deleted

[leaden trail]

I have the launcher for my alts and UIM but don't play

[gilded kayak]

what's the chance you used the jagex launcher before, but when they used to let you use it w/o a jagex account

[meager cobalt]

I never used the jagex launcher in my life before, since i could never download it

Only used Runelite (note i started playing 3 weeks ago)

[gilded kayak]

is the account older than those 3 weeks ago

because you should have never been able to play, without the jagex launcher

[meager cobalt]

yes the account is from like 2007

[gilded kayak]

ok

[meager cobalt]

But now i am forced to quit the game

[mossy swan]

does bolt work on windows yet

[viscid lantern]

yup

[gilded kayak]

yeah it looks like it's in the releases now

[viscid lantern]

one of my friends uses it since he has multiple jagex accounts, works well afaik

[mossy swan]

so i guess thats what @meager cobalt should do!

[gilded kayak]

well if they don't want to go full windows nuclear then it's probably the only option

[meager cobalt]

What is Bolt?

[gilded kayak]

other than wait

[viscid lantern]

https://github.com/Adamcake/Bolt this is bolt

[gilded kayak]

since jagex does not support linux it's one of the alternatives

[viscid lantern]

there is a discord linked in their readme as well for support

[meager cobalt]

I am on a work laptop, let me check if i am able to download from github haha

[gilded kayak]

'_>'

so you're on a work laptop and something isn't downloading correctly

[mossy swan]

that.... might have something to do with the issues you are facing lol

[gilded kayak]

and u didn't feel it necessary to mention that

'<_'

[meager cobalt]

No since that is not the reason, as i am able to run it as administrator and i downloaded other installers which change my drivers without issue

[gilded kayak]

you don't know that

you're assuming that

[mossy swan]

eh, it is what it is

[gilded kayak]

but yes bolt would be our best 3rd party recommendation

[meager cobalt]

can it use runlite?

[gilded kayak]

yes

[lone heron]

bolt saved my life

[haughty pumice]

For support with using Jagex accounts on Linux, visit Torm's Discord https://discord.gg/aX7GT2Mkdu

[viscid lantern]

thats their discord ^

[grave panther]

did you find a solution?

[gilded kayak]

you probably don't have the same issue as that person

unless it's been happening for weeks

!logs tho

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[gilded kayak]

well at least jagex is very clearly sending you a 400

that's definitely not the mess the other guy has

you have connections errors connceting to api.runelite.net this morning, and connection reset from jagex all afternoon

this just seems like an internet issue

[grave panther]

weird, not experiencing any issues at least from what i can tell speeds normal & ping <=38

[gilded kayak]

you could run this in the background and see it die out, when you are forcibly disconnected

[haughty pumice]

open command prompt, type this in:

ping -t oldschoolXXX.runescape.com

where the XXX is your world minus 300, for example world350 = 50

[gilded kayak]

it almost certainly will suddenly fail at the same time you get failed to login

[grave panther]

yep

[charred wind]

That’s some crazy jitter

[grave panther]

military internet for ya

ty for tip sir

[mortal grove]

Hello everyone. I am having an issue with RuneLite where when I use it on my laptop, the UI is pixelated and hard to read. The game itself looks fine but the actual RuneLite UI like the sidebar is the issue. Image for reference.

Thanks in advance for any help!

[gilded kayak]

i think it's because the default windows zoom is 125 not 100

i can't remember if our scale options fixes that well or not without messing with the chat size and such

so i will wait for someone who remembers

[oblique plume]

It'll change everything

But you can stretched mode the client bigger again

Sidebar will just be smaller

[mortal grove]

I just switch it from 125 to 100 but nothing changed in the client after restarting it

[oblique plume]

It should have gotten smaller

Did it do that

[gilded kayak]

everything on the computer should have gotten smaller

[mortal grove]

everything on the computer got smaller but runelite stayed the same

[glacial pagoda]

Anyone know if its possible to disable the minimap highlight for npc indicators? I like the black outline on the npcs but it blends in with the map too much.

[gilded kayak]

!config fun, anyway u probably want to swap it back to 125, and then set the scale option here to 1.0

[haughty pumice]

configuration: https://github.com/runelite/runelite/wiki/RuneLite-Launcher-Configuration

[gilded kayak]

that should make it not blurry, and if it makes the game smaller then the stretched mode plugin is what u want

[vague juniper]

my Runelite icon has become this, any ideas?

on my task bar

[leaden trail]

Unpin it and then pin it again

That usually fixes it for me

[vague juniper]

yeah worked thanks

[mortal grove]

This worked. UI is smaller but easier to read now so that's a win. Thanks for all the help!

[sonic birch]

Can up the UI in the stretched mode pluhin if you want

Well, the ingame UI, not the sidebar

[fossil rose]

I just redownloaded runelite and it won’t run through Jagex Launcher

[stone parcel]

Hi, does it give any errors or messages?

[fossil rose]

“ RuneLite has encountered a unexpected error during startup “

[sonic birch]

!logs

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[fossil rose]

It runs through admin mode but not through Jagex Launcher not sure why

C:\Users\dwigh.runelite\logs

If that helps

[gilded kayak]

...are you going to post your logs?

[fossil rose]

my logs won’t open either

wait i got them

[haughty pumice]

run this command in cmd, then show us the displayed output through a screenshot.

"%localappdata%\runelite\runelite.exe" -c -v --console -- --debug

[gilded kayak]

can u do this, the logs don't think anything is wrong

[gilded kayak]

I should say it never gets to the point where it even recognizes something is wrong

[gilded kayak]

that's the default location for RuneLite

what if you put the first part %localappdata%\runelite\ into file explorer, do you see RuneLite in there?

like this

[fossil rose]

No I do not

[gilded kayak]

well that's not good

ok follow-up idea

can you left-click & drag the RuneLite shortcut you ran as admin earlier, into the command prompt

it will automatically fill the correct path and then you can put the important stuff at the end

 -c -v --console -- --debug

it might look something like this when you've done both

[gilded kayak]

well i'd be willing to bet the fact that it's in /onedrive/ is the reason for your issue(s)

but something should have happened from that command, not nothing

[fossil rose]

let me retry

[gilded kayak]

ok!

i think that's just a corrupted install, can you try installing again again xd

i know u said it happened after a re-install, i think u got unlucky

[fossil rose]

okay that works

OKAY that worked your a genius thank you

[gilded kayak]

finally got a real error

[sonic birch]

Hot dang, I was 50/50 on telling him to reinstall or post logs

Then I got busy again with work so I dipped

[sonic birch]

What plugin are you using

The hub plugin is pretty broken rn iirc

The core plugin npc indicators should work perfectly fine

[thorn tangle]

npc indicators

[sonic birch]

That should work

[thorn tangle]

it's weird, im doing araxxor currently and it says its highlighted but visually can't see it

[acoustic lily]

is there a way to save all my settings and installed plugins, i got new pc hardware so im reinstalling windows

[sonic birch]

!flow can try this I guess. I haven't tried it at araxxor though

[haughty pumice]

flowchart: Please refer to this flowchart for further troubleshooting.

[sonic birch]

!transfer copy .runelite to a usb drive

[haughty pumice]

transfersettings: https://github.com/runelite/runelite/wiki/FAQ#i-want-to-transfer-my-settings-to-another-computer

[deft cargo]

my computer just reset randomly, the wifi card wasn't activating, i disabled & re-enabled it, now it works, but my runelite profile disappeared. i lost my profile in the past and imported it from a file somehow? anyone know how to fix this?

[gilded kayak]

!lost

[haughty pumice]

lostsettings: https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[deft cargo]

how can i tell which is my most recent profile?

[gilded kayak]

click the ... - - - button top right

it will make the numbers appear, it's probably the largest one

[deft cargo]

i figured it out, thanks kings, good luck to ya'll

[lean phoenix]

guys have a question, my impling loot is being duplicated in the loot tracker. Has happened since last 2-3 updates. Original loot is saved when i login but when i catch an impling it starts a new log any ideas?

[gilded kayak]

we changed to listening to Jagex's official loot tracker a few updates ago, so anything that doesn't smoothly join together with the old version is probably not fixable

as far as the loot tracker is concerned they are actually different

[lean phoenix]

just weird how its only implings

[gilded kayak]

it's hespori too

[lean phoenix]

so its permanent ?

[gilded kayak]

permanent in what sense, this change that caused your issue?

[lean phoenix]

as in the loot tracking

[gilded kayak]

ok to be sure, is your issue that since whatever game update your impling loot started fresh, or is it happening every time

day* not time

[lean phoenix]

think after yama update

[gilded kayak]

yeah that's when we made the change

[lean phoenix]

ahh right

[gilded kayak]

this approach is a billion times easier for us it just happens that implings and hespori didn't merge together

for some reason

[lean phoenix]

so ill just reset all the implings then

sweet appreciate it mate

[gilded kayak]

if you don't want to see the old ones then yeah

[lean phoenix]

ty

[wheat pewter]

Is there plugin or setting to notify me when I have 100% spec, i am doing mlm that notification can help a lot

[granite apex]

I can't for the life of me get the runelite to install in a way that I can launch it with jagex launcher

it alsow on't let me move the unins and launcher file from the runelite install whenever I install it independantly elsewhere

[leaden trail]

I want to say that Idle Notifier can

[leaden trail]

Where are you trying to install it?

[granite apex]

default location. It won't install there the install just crashes. It will only let me install it to a secondary drive

[wheat pewter]

Tyvm I think that is it

[granite apex]

C:\Users\User\AppData\Local\RuneLite
Is the default location it wants to install to but can't

[leaden trail]

What happens when you try to install it there?

[granite apex]

it just goes to prepare the install and closes out

[haughty pumice]

If you're getting an error while trying to install RuneLite in the lines of unable to find unins000.exe that means you have a previous RuneLite version that didn't uninstall cleanly. To fix that you need to delete the following windows registry key: Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\RuneLite Launcher_is1

[leaden trail]

What's the value of that key?

[granite apex]

no such key found

Something to do with the launcher_amd64.dll file?

TPM?

in the dll it says this program cannot be run in dos mode, if that helps

[sonic birch]

You want to download the rl install from the link in #welcome

Then show us what happens when you try to run it and install to the default location

[granite apex]

okay I'll clean this mess up and try that link

[dusty wasp]

does anyone have advice for this?

[sonic birch]

That might be the one on windows that requires syncing your system clock

Alternatively see what the error says

[granite apex]

That's the one I've been using. I tried the x64 and x32. Both same. Just goes to prepare instal and then closes out

it also says the uninstall is corrupt when I try to use that directly

[dusty wasp]

that worked, thank you!

[granite apex]

Btway I can launch it. I just can't launch it through the jagex launcher and it won't install the hkey

and I can't move the dll so I can't just recreate the files in the correct directory

It does the same thing when I don't have the jagex launcher installed

[tough nest]

how do i stop the loot tracker from resetting after i do a thousand other things ?

[oblique plume]

are you on a pc thats managed by someone else

[granite apex]

Nope one user I'm admin

[oblique plume]

it doesnt reset it just doesnt load old data, if you want the old data to show again you gotta do the activity again, then next startup itl load all of that since its a recent activity

[tough nest]

it does for me , i killed about 1000 TDs now after a month i went back and it reset

i never manually reset nor reinstalled runelite, same pc, no changes

[oblique plume]

then next startup itl load all of that since its a recent activity

[granite apex]

unins000.dat file is corrupted

oic so the unins000.exe should become a .jar but since .dat is corrupt it can't ? ? is that what going on

and I have unins000.dat data somewhere unknown

idk I'm just making wild guesses

I wish I could just tell jagex launcher where runelite.jar because it's not like the jar doesn't work

it's weird that runelite won't install to my primary drive though

It was my bloody antivirus

thanks for your help

sorry about my antivirus 😅

and it created the key now also

[oblique plume]

this question was close

i need to add AV to that too, they love to cause issues the same as that

[granite apex]

I wish AV at least gave a notifcation if it's just going to block install that seems like info I need lol

and then blocking only on my primary drive? smh

[leaden trail]

Realistically you're probably better off uninstalling the AV, they're more of a problem than a solution at this point in time

[wild palm]

Windows defender is good enough

[wet scroll]

OK, I have no idea what just happened, all I know is that I'm quite upset over how my default profile somehow got all screwed up. :'(

What happened:

• I hopped to QSR world
• Switched to my QSR profile (but not before importing it into my client)
• Then I swapped back to my default profile...
• ... only to watch my client go all glitchy trying to load the profile (idk how to describe it, overall glitchiness? idk)
• I decide to exit the client... except that this time around, I exit my main client first, then my alt client last. *see note
• Now my default profile has a blank name (see screenshot) and it seems like nothing works the way it should be working.

Y'all, IDK what to do. Please help me :(

*note: I was told that I would screw up my save process if I closed clients down incorrectly, but idk, that seems kinda untrue? Could someone lay this part out to me?

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[oblique plume]

is it available to import as shown there

also post your client log

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[wet scroll]

I tried to import, but it's the exact same screwed up profile... I guess I really lost it?

[ruby path]

if a plugin is causing performance issues do you need to fully uninstall it or can you just turn it off?

[crisp dune]

You don't need to uninstall it necessarily but you may need to restart your client after turning it off

[stone parcel]

Hi, with what and which channel would you like the help in?

Just launch RuneLite without the Jagex Launcher, then you can enter login info.

[leaden trail]

Can you post your logs?

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[leaden trail]

You cut things out of these

You posted in here asking for help before these logs existed

You and I both know you were doing some things Jagex wouldn't like

[ruby path]

tried making new profile with just GPU on and still get the same feeling of slight choppiness in fps without an actual drop in fps, do i try rolling back graphics driver? can't think of anything else

[stone parcel]

Yeah that would be a good bet. Could try several older versions.

[ruby path]

yeah i mean it's been happening for like 2 months

was fine before that

[stone parcel]

Sounds about right, from what I hear the driver experience (on Nvidia anyway) has been pretty rough for the last year at least.

[ruby path]

im just a bit lost for what to do cause every other game runs completely fine

im running marvel rivals at 200 fps no issues

so no reason for rs to be lagging

[stone parcel]

Yeah, they like to make modern games get 1% more fps at the cost of breaking older stuff.

[ruby path]

makes sense

[stray ember]

idk if this is a RL or Jagex (prolly jaggy) bug, but pretty sure this gorilla is praying melee but immune to magic
my melee thrall is hitting thru prayer (which doesnt normally happen), my magic "splashes" 9x in a row, and my range hits first try

[crisp dune]

we don't have anything to do with how the gorillas behave, that does sound like a possible bug to report to them though

[stray ember]

good to know ty

[wet scroll]

Still cannot find my profile and still waiting for a response on this </3 I just want it back

[stone parcel]

Can you send a screenshot of the contents of the profiles2 folder with the file sizes and dates modified* visible?

[wet scroll]

This is data that I kind of don't want to be just plainly visible in public, is it ok to send the image through DM or somewhere that you prefer?

[stone parcel]

Its the names of your RuneLite profiles. You can try importing the largest profiles.

I see why it might be hard to find which you want to import haha.

I'd* try then lyk.126 from the 29th

I think you said the profile you wanted was called just lyk

[leaden trail]

It's only two days old?

[wet scroll]

Yeah, I've done a bunch of changes since then

But here's the weird part... I thought I already deleted afk Hell-Rat Behemoth (a hub plugin as an example) over a month ago

And that plugin is in there

[leaden trail]

That one is probably the best you're going to get

I haven't really looked at the context of your issue since I'm just getting home but I don't see anything else that seems like a better fit other than maybe the x200 one

Do you use multiple devices?

[wet scroll]

Yeah, is that relevant?

[leaden trail]

Yes

You might have it syncing over somehow

Especially if you keep your client open when not using it

[wet scroll]

Is it the Account thing?
To my understanding, the profiles are still separated by name, no?

And it wasn't constantly open fwiw, but I did open it up yesterday

[leaden trail]

I would make a copy and save it elsewhere before doing anything else

[ruby path]

tried a much older driver still didnt fix the issue 😦

[frank basin]

what plugin u can turn on the southwest corner of npcs again

[viscid lantern]

npc indicators

[cunning wraith]

Hello, i wanted to develop a plugin that sends me a webhook notification for certain events, and i just want to have it for myself. I'm experiencing an issue where it loads when i run it from intellij, but when i build it and put it in my plugin folder, it does not get loaded and doesn't even appear in the logs of the externalpluginmanager. How can i fix this? Is a hash required in order to get it to load?

[viscid lantern]

Dink can probably do what you want already

[haughty pumice]

How to develop plugin-hub plugins: https://github.com/runelite/plugin-hub/blob/master/README.md

[viscid lantern]

but also that

[cunning wraith]

ty

what is dink?

[viscid lantern]

a very feature rich discord webhook plugin

[cunning wraith]

ah ic nvm

Thanks alot!

[pliant hawk]

https://streamable.com/2qqfv6 plugins causing this? always lags on waves, doesnt even register my click to move

(lag/hitch occurs little after 45 seconds in)

[round jacinth]

Internet lag I think

You maybe didn’t click either

[pliant hawk]

its consitent across kills at that specific wave

[round jacinth]

if you could overlay your inputs into the game I’d be able to be sure you clicked or not

But without the yellow or red x I don’t know

[pliant hawk]

is there a way to do that? I can go show it cause it will happen almost every kc

[haughty pumice]

To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

[round jacinth]

Some third party program would do that

People who play fps games do that overlay on screen to see their actions

But do a kc in safe mode or two and see if it happens

[pliant hawk]

https://streamable.com/blqwd5 heres another example of it

id believe it was player error if my clicks didnt always disapear on the second cycle of donofly when the waves are coming, but thats the only time

[round jacinth]

Without seeing the action click it’s hard to see for sure

You could click fine on the tile that wasn’t marked

So idk

[pliant hawk]

i get delayed on that tick evvery time

u can see that my hover over yama is still showing "attack yama" when my mouse is over the tile im trying to click

in the second clip for sure

waves vs no waves

[pliant hawk]

actually top left the game even says im still trying to attack yama here so I don't need to show the click

[leaden trail]

Does it happen in safe mode?

[haughty pumice]

To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

[round jacinth]

You do tho. Red X or yellow X show me the click exists

Tooltip just shows what it was at that moment not that’s what you are doing

[pliant hawk]

if its hovering yama I CANNOT click the ground

that shows that if i am clicking, i will attack yama

idk why im being told no

[rugged charm]

anyone know how I can have yama hidden with only the outline showing but still have him with a clickbox? cant seem to figure it out since entity hider hides him AND his clickbox and I swear I've seen some streamers hide him but still have his clickbox there

[leaden trail]

Better NPC highlight maybe? Assuming it decides to work

It's quite broken

[rugged charm]

yeah i tried that but any way I do it the clickbox always gets hidden 😦

[pliant hawk]

no, had to do a full trip cause it happens more the longer the trip I find but safe mode seemed great

[stray vector]

Wanted to provide an update on this from the other day. I did a clean windows 11 install and update my bios that day. The PC seems to be running fine and these past 2 days I haven’t encountered a single blue screen or application crash. The bios update looks like it did the trick.

[leaden trail]

Your problem is a bad hub plugin then

[pliant hawk]

can I drop the list of plugins? I've gone up and down so many times fixing lag and it just keeps coming back

and I really dont feel like I have any weird ones that any streamer wouldnt

[haughty pumice]

Please refer to this flowchart for further troubleshooting.

[leaden trail]

Follow that

[pliant hawk]

ive done it like 3 times in here

[gilded kayak]

then you should probably start fresh with plugins or use a fresh profile for yama only

[pliant hawk]

its so unrealistic to turn some plugins off, go do a 15 minute trip to make sure its not lagging and then repeat for all of them

[gilded kayak]

we don't really have a list of plugins that break yama he's only been out for 2 weeks

[leaden trail]

"plugins any streamer might have" absolutely doesn't rule out having some absolutely trash plugins to be honest

[faint furnace]

Hello guys, i still have the same stutter/lagg and here are the steps ive taken action with but still same issue:

The best way to describe it is that it feels like playing without animation smoothing while having it on.
(not related to tumeken, its same whatever weapons i use)
Ive tried to reinstall runelite/Windows, ive tried to play with new profile with only gpu plugin on to make sure its not any plugins.
Ive tested older nvidia drivers but still same issue, ive tested different Control panel settings in nvidia as well.
Ive tried to only play with 1 monitor and even on different monitor.
I have checked its not network issues as well, as i have tried with cable and wifi, and also restarted the router.
(also checked with pinging the world you guys told me to)
All other games runs smoothly without any issue, so i am kinda hopeless, and dont know what to do anymore..

[charred wind]

Do you have a video

[faint furnace]

its not showing in video as it doesnt capture it for some reason ./

[charred wind]

Are you doing game capture or window capture

[faint furnace]

window capture

[charred wind]

What gpu do u have

[faint furnace]

4090

https://www.youtube.com/watch?v=l9_ty9yyWDI u can barely see it for a very small second at 2:43 if you look at olm when i run to left hand

but its like that the entire raid the second i enter mutadile/olm

[leaden trail]

As we have mentioned to you several times at this point, this is either a GPU driver thing or a display setting, not a RuneLite issue

Posting it again doesn't change that

[faint furnace]

yeah i hear you, but its so weird that i cant replicate it any other games.

any tips of what i could do regarding those two issues it could be? what i should change ect

[leaden trail]

I don't have anything else I could give you that we haven't already suggested any of the other times

[gilded kayak]

cox people tend to be very not nice #development message so if there was an issue in there i'm sure we'd know about it

[faint furnace]

i see.. i just feel like ive tested everything so im just clueless now, just so boring it happening 😦

[gilded kayak]

i wasn't fully paying attention over these days but reading back i don't really understand what the issue is

i see some olm head freaking out a little

and some shadow shots that look off but i feel like that happens when you same tick attack+walk?

i see alex asked if it seemed like anim smoothing was turned off, but it looks like the opposite to me

or I should say, it looks like anim smoothing on WITH an animation that doesn't get smoothed correctly

that's what the olm head looks like

[faint furnace]

yeah it is kinda like that, it feels like im stuttering while raiding, but it only happens when i reach to mutadille and tekton, its very small stuttering throuh the raid at those spots. the game is still responsive and i can play fine, but its a visual thing and it annoys me allot, before yama it was completly fine and everything was smooth, but now it feels like playing with 30 fps basicly

[wet scroll]

Errr, I'm just realizing that the account link thing (the chain icon in the profiles) aren't showing up on my PC and is showing up on my SP7 instead, what happened here?

My PC is supposed to be my primary, and I honestly have no idea if I set this up bizzarely wrong or anything :/

[leaden trail]

I'm not sure if linking syncs across devices tbh.

[wet scroll]

I understand that, and I wasn't expecting it to, BUT here's the fact:
There is no way to have my character get linked to a profile on my PC, when it used to be able to...
The laptop was the opposite way, as it used to have no way to link an account to a profile, only now it's suddenly able to.

I'm being driven insane with this stuff, I just want to set it right and be done with it 😭

[gilded kayak]

the 🔗 doesn't show up unless you are logged into the game

[wet scroll]

According to the info panel, I am signed in

[gilded kayak]

to the game

[leaden trail]

No like in game

[gilded kayak]

are you logged into oldschool runescape

[wet scroll]

Sorry to be clear, on BOTH clients

Oh

I mean, I am logged out on both?

[leaden trail]

No

You need to be in game

[gilded kayak]

are you logged into the game oldschool runescape on the client where you do not see the 🔗

[leaden trail]

It probably just shows on the device where it's enabled

[gilded kayak]

if the answer is no, login

and see if the 🔗 appears

[wet scroll]

Yeah, it shows up now. It's just that I have 0 idea what caused the uh, idk, profile switcheroo and I just want this to stop causing so much issues for me over time

[leaden trail]

Like I said you probably cloud synced over that profile from the 29th somehow.

If you close the client whenever you aren't actively using it, that shouldn't happen again

[frigid bane]

Hi, just bought a new laptop. do i just import my profile into the new instance of runelite?

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#i-want-to-transfer-my-settings-to-another-computer

[frigid bane]

ty

[frigid bane]

Worked perfect thank you

[charred brook]

Got this javascript error, not exactly sure how i triggered it..

[zealous cedar]

what is this lol

[charred brook]

nvm, must have been something else

[prime orchid]

Hello, I was speaking with a clan mate about Loot Tracker, and they mentioned they had 208 animated black armor kills. I tried to see if I had these kills logged too to see how many tokens i've farmed, but it seems i have none logged. Does anyone know of a possible setting they may have that I don't? as far as I can tell he have all default runelite, and the same options selected. Thanks in advance

[leaden trail]

Go kill one

[zealous cedar]

there was a recent change which might have caused it to no longer track

[prime orchid]

Oh i was actively killing them trying to figure it out, hence the confusion :3

[prime orchid]

Darn, guess i'll never know how many tokens i've spent trying to get this defender

[granite apex]

idk if you fixed this but I've had some issues with frame gen and anti input lag and various other AI / FFSR / DLSS settings lately that cause this issue in various games. If you visit the Apex forums you will also see that there have been some issues with the latest driver versions.

basically I just turn off all that stuff whenever I find this issue and it seems to fix it

also vsync

[main sundial]

im trying to use a prayer bind plugin but i cant get it to work

https://github.com/runelite/runelite/wiki/Building-with-IntelliJ-IDEA

[leaden trail]

A what now?

[main sundial]

prayer bind

like hotkeys

[leaden trail]

That doesn't sound very allowed

[main sundial]

its a runelite plugin

but its not on the shop

[leaden trail]

That's because it's a cheat

[main sundial]

and i had to download a bunch of shit

[solid mesa]

If it's not on the plugin hub it is not an allowed plugin

[leaden trail]

That's not allowed

[main sundial]

idk cus it says that it is a rune lite plugin lol

[gilded kayak]

if it's not available inside the real RuneLite client, it doesn't matter what it calls itself

[main sundial]

prayer keybinds would help alot

[gilded kayak]

just because they say "this is a runelite plugin" doesn't change what cooper or Dura said

yes it would, but it's cheating

[oak flower]

I forked a plugin to kinda personalize it and have a packaged .jar made with Gradle, dropped it into the plugins folder but it's not showing up on RL unless I run the test class specifically, is there something I'm missing?

[gilded kayak]

the plugins folder is a cache and spits out anything that's not supposed to be in there

like modified plugins

[oak flower]

Ah okay, is there a way to modify the (.bat? .dll? .xml?) that has that list? Or is it tied directly to the plugin-hub

[haughty pumice]

Run gradle shadowJar to generate a runnable jar in build/libs/*-all.jar. You can run the jar with java -jar -ea jarName.jar. If you run into problems, update build.gradle to the latest plugin template version.

[solid mesa]

Or you can run from IntelliJ. But it isn't intended to use non-hub plugins in the release client

[clear stratus]

what plugin?

[oak flower]

LOL it was c eng only cause it has a lot of basic functions + packages included so it was easy to work it

[slow elbow]

random rl crashes, any tips?

[mossy swan]

do you know what cpu you have?

if it’s intel 13/14th gen, it may be broken

!flow otherwise

[haughty pumice]

flowchart: Please refer to this flowchart for further troubleshooting.

[frank jewel]

Hi guys i am new here, ive been using runelite for a long while and am dealing with a problem involving the loot tracker losing registered loots+kills, is there some max limit that i am not aware of? i am logged in to the website and the kills+ loot not there either, i was killing KBD yesterday and had 238 kills, today i come back and my loottracker only shows 190

Thank you in advance

[oblique plume]

i dont see what you explained here actually happening in the logs, did it happen the day before

[sonic birch]

!loot

[haughty pumice]

lootmissing: https://github.com/runelite/runelite/wiki/FAQ#my-loot-tracker-data-is-gone

[slow elbow]

import bank tag is not showing for me, checked with a budy we have same settings, any help?

[round jacinth]

Is one of you using bank tags and the other using the bank tag layout hub plugin?

[slow elbow]

both with same settings

[round jacinth]

Then idk, I only use normal bank tags and don’t use the hub that isn’t needed

[quasi vessel]

getting error for this ``` public List<ResourcePackManifest> downloadManifest() throws IOException
{
HttpUrl manifest = RAW_GITHUB
.newBuilder()
.addPathSegment(BRANCH)
.addPathSegment("manifest.js")
.build();

    try (Response res = cachingClient.newCall(new Request.Builder().url(manifest).build()).execute())
    {
        if (res.code() != 200)
        {
            throw new IOException("Non-OK response code: " + res.code());
        }

        String data = res.body().string();

        return RuneLiteAPI.GSON.fromJson(data,
            new TypeToken<List<ResourcePackManifest>>()
            {
            }.getType());
    }
}```

    at net.runelite.client.plugins.resourcepacks.hub.ResourcePacksClient.downloadManifest(ResourcePacksClient.java:50)
    at net.runelite.client.plugins.resourcepacks.hub.ResourcePacksHubPanel.lambda$reloadResourcePackList$5(ResourcePacksHubPanel.java:229)
    at net.runelite.client.util.RunnableExceptionLogger.run(RunnableExceptionLogger.java:41)
    at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
    at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
    at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:304)
    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
    at java.base/java.lang.Thread.run(Thread.java:829)```

[wet scroll]

it happpened at 10pm on the 30th, and log was uploaded on the 31st

would that be why you're not seeing the info?

[oblique plume]

Yes

You can post the 30ths logs

[wet scroll]

I did find the lost profile, just to be clear lol
did you still want it?

[oblique plume]

If you don't need any more investigation then I guess no

[wet scroll]

I mean, it makes sense - I had jumped on my laptop so I could keep playing while not at PC and that was the cause

on that note is there a safer way for me to be able to do that without worrying that this happens again? lol

[oblique plume]

I don't know what happened

[wet scroll]

Then lemme upload the 30th log

[oblique plume]

It looks like you keep messing with your profiles a lot so I guess don't do that

And don't leave RL open if you aren't using it

[wet scroll]

Yeah this one part is the key l0l, gonna just tell myself to close the client down no matter what

I appreciate you and the other folks' helping me find my profile, yall do guthix's work here :ty::)

[ornate kite]

can I get my invent to touch border somehow

without gap

[round jacinth]

You can move it like any other widget

[haughty pumice]

RL overlays and many Jagex widgets can be moved around the screen by holding the Drag Hotkey, (default: Alt) configurable in "RuneLite" settings, and left click dragging it around the screen.
Some overlays can be resized by dragging their bounds, right clicking will also reset their size and position.
They can also contain additional options, such as opening the config of the plugin that makes them, which can be discovered by shift right clicking.

[meager monolith]

So I just did a clean install of windows and now trying to play OSRS I have a constant stutter. Never happened before and does not happen with other games. I have a 7900gre and Ryzen 7 7700X. Also the stutter occurs when I’m running the 117 HD plugin or just the GPU plugin. Any suggestions or thoughts?

[zealous cedar]

probably your os reinstall changed your gpu driver version, and the new version isnt playing nice

[meager monolith]

Yeah my drivers are all up to date so is there anything I can do or just have to wait it out?

[gilded kayak]

probably downgrade your gpu driver version