#support

1 messages · Page 83 of 1

round jacinth
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Top left is 0,0 pixel so it’s a guaranteed space spot to open

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But it shouldn’t pick that

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I think

rocky shell
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its not even perfectly opens in top left , its just slightly off the top

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heres how it appears to me, it opens in that spot every time , even if I move the window , even tried restarting client with window in another location, nothing changes

stone parcel
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Oh, that color picker interface does function differently than the normal config ones.

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Just recreated that with a clue scroll.

rocky shell
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its the same for all options were I can pick a color

stone parcel
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If you try a to change a color from the config panel like this, does it appear in a different spot?

rocky shell
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thats one actually opens on the cursor it seems

stone parcel
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Weird, the others must not use the same setLocation thing.

rocky shell
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it seems when its "pick" from inside the game window it opens in that weird location

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from the plugin settings it opens on the cursor

stone parcel
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Yeah, I'm wondering if there was a reason they didn't apply the same location logic to the in-game stuff. Maybe it's harder to find the relative location or something. 🤷

rocky shell
oblique plume
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That's because I put my inventory at the top left of the screen

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So I could capture the smallest area and include all the info

stone parcel
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Ahhh I see.

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We can't know if we can help unless we know the issue.

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I see one called "Mage Arena 2 Memory", maybe that is helpful.

zinc brook
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It doesn't do anything

floral rover
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Anyone tried nmz plug in potion not flashing on screen like before?

solid mesa
#

Quest Helper has one for MA2

solid mesa
floral rover
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I asked yesterday unless it was someone else to

solid mesa
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You have notifications on for both and have notifications set to flash? Did you customize either notification?

rocky shell
carmine bridge
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Anybody here using the Sound Swapper plugin? It says to place the replacement .wav file in the SoundSwapper folder in the RuneLite folder, but I cannot find such a SoundSwapper folder in it. Even searched with Everything 😇

haughty pumiceBOT
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Get support for the Sound Swapper Plugin Hub plugin here: https://runelite.net/plugin-hub/show/sound-swapper.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

viscid lantern
#

but you likely just have to make that folder yourself then

carmine bridge
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Never mind, momentary blindless. Got it working! Thanks though

native ether
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Why is the sound not working?
Image

haughty pumiceBOT
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Get support for the Hunllef Helper Plugin Hub plugin here: https://runelite.net/plugin-hub/show/hunllef-helper.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

native ether
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It works but there is no sound.

gilded kayak
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that sounds like it doesn't work

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and if you click that link, the only open issue is about how the plugin causes audio not to work in the whole client

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so that would make sense

cold laurel
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using the gpu plugin instead of the 117hd (as ppl told me that theres some mini delays in the 117hd). i noticed that the ground looks like this in some spots with the square grid, is there a way to smooth these tiles out ?

visual pewter
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is it possible to change the color from drops off this dark green?

gilded kayak
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probably with force recolor on the hub

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but it doesn't recolor it retroactively so don't think it's not working, because the old messages didn't change color

visual pewter
true niche
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Hey guys, I've just came back to OSRS, I'm doing Farming. All my trees were done but I didn't get a notification even tho the bells are highlighted. How come?

merry wren
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anyone have any idea why animation smoothing causes shadow to do a whirly bird animation after the attack?

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can send vid if needed

leaden trail
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I think someone just submitted a fix for that recently

merry wren
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oh awesome! does it go through a review then get put into a release? I don't know how it works 🙂

pale belfry
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How do I get back to a defualt user / pass login for runlite. I cant get it off my jagex account login

leaden trail
haughty pumiceBOT
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@pale belfry To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

clever sky
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having issues with too many login attempts wont let me log in. Have to constatly type my password in sometimes it works sometimes not

gilded kayak
sinful swift
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Hello All.

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Im in need of some help. My PC bluescreened while jagex laucher and runelite were open. Now when I log in all my settings have reset aswell as all my Plugins. Any ideas or am i just stuffed and have to try and rest them all menually ??

chrome quartz
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is there anything that could cause the XP /hr reporting from the built in xp tracker pluging to be incorrect? for some reason it is sa ying my xp per hour is 2194 b ut i got more than that in 5 min

shrewd forge
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Hey I need help guys I can’t get on my discord on my iMac and I purchased auto eat on tablet

fast bane
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Hello, I'm experiencing a reoccurring issue and am very perplexed. For the past 5 logins(~7 days real time) I've experienced the same issue of being instantly logged out with a "failed to login" screen on the home login page. No disconnecting screen or anything. I then have about 20 seconds of login attempts before the launcher actually attempts to login. This typically happens quite a while after initial login, often times with many quick hops before it happens (hopping 8 times for zammy kc, then the logout happens in zammy's room). It has also happened 2 minutes after leaving a 40 minute TOA raid. I'm using the jagex launcher through runelite. I have no internet connectivity issues on my end that I'm aware of. Often streaming on the side as well as immediately loading a new browser page to test connectivity after being booted. The most recent time, I launched a new runelite window immediately and got a message like "fatal load error" and couldn't open the page. Any advice would be greatly appreciated!!

gilded kayak
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you can turn it off in the xp tracker plugin settings

chrome quartz
gilded kayak
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not all of it, but the xp it has saved

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the xp/hr just shows up wrong because it's comparing to 0/1 second(s)

chrome quartz
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ah got ya, ty. will try that now

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yep that fixed it tysm

true niche
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Hey guys, I've just came back to OSRS, I'm doing Farming. All my trees were done but I didn't get a notification even tho the bells are highlighted. How come?

gilded kayak
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jagex does not send the tree data on login, unless you are near the tree

true niche
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Ah

gilded kayak
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we save them ourselves

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so the client wouldn't know about tres you planted a long time ago

true niche
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So whats the point in the notification bell??

gilded kayak
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it will notify you about the tree it knows about, completing

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if your issue is that a tree you planted while using runelite today, isn't working, that's something else

true niche
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no no, I just wanted to know why I wasn't getting notifications when trees had been planted a while back as I've just came back to the game, I thought they would notify on login.

gilded kayak
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did you have your old settings when you came back today? or was it a fresh start

true niche
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Had my old settings

gilded kayak
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not sure then maybe we throw out super super super old data?

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i'm not sure about that

solid mesa
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Or you got notified before you last stopped playing. It only notifies once, not every single login

gilded kayak
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ah yes

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that makes sense

gilded kayak
haughty pumiceBOT
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open command prompt, type this in: ping -t oldschoolXXX.runescape.com where the XXX is your world minus 300, for example world350 = 50

gilded kayak
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you can do this in the background, if* when you disconnect, the pinging in cmd also errors, then it's 100% your connection to Jagex's servers

fast bane
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Thanks so much for the help. I'm not a big tech guy and am a bit confused by your instructions. How do I open the command prompt?

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And will it only give me useful information in the short time that I'm DC'd?

gilded kayak
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you can search it in the windows start menu

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it will just constantly ping jagex's servers, and either will error at the time you disconnect, or the #mswill suddenly spike to some huge number

fast bane
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I wrote "ping -toldschoolXXX.runescape.com" with XXX being 184 (world 484) and recieved "IP address must be specified"

gilded kayak
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there needs to be a space between -t and the url

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discord wraps it badly

fast bane
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Awesome thanks. So now it's running a constant stream of pings. Should I reference this if I have the issue again to determine if it's a server issue vs a local issue?

gilded kayak
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it wont really say what the problem is, but it will confirm that your connection is suddenly dying

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since cmd is not runelite but has the same issue connecting

fast bane
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Sorry, I'm way over my head. I really appreciate the help though. Next time I have this connection issue and look at cmd and potentially see a disconnection or huge spike, what would I do next?

gilded kayak
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check the name of your router and make sure it's not the nighthawk r7000p

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otherwise you'll just need to do generic internet debugging

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we had a list of generic stuff to do but i cant find it

chrome quartz
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is there any way to enable RTTS to run and hook runelite for system diagnostics while playing?

fast bane
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Pretty sure it's not the nighthawk. It's an AT@T fiber optic modem. Are you thinking it's probably an issue on my local end then? I haven't seen an issue arise in any other use cases. Also have had this setup for a year or two without this issue

gilded kayak
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could be an issue literally anywhere in the chain

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your end, on* your ISPs end, jagex's (probably not likely's) end

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not anywhere i could point you tho sadly

fast bane
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Okay, thanks again for the help. I'm still confused about what to do with the info from cmd though. What will that tell me? Any advice on troubleshooting beyond that?

solid mesa
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If command prompt tells you Request timed out. that means the issue is not with runelite, but with your internet

fast bane
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Oh dang I'm seeing that prompt frequently haha. Again I'm sorry for the lack of information I have, but I'm getting a stream of "replies" from cmd and "request timed out" after a handful consistently. It's like 5-10 of the former and 1 of the latter for the outputs. Been logged in RL the whole time with no noticable lag

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If I'm a lost cause, I'll stop spamming the chat

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17 ticks, 22 ticks, 16 ticks is the frequency of "request timed out" prompts

solid mesa
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You have some sort of internet issue could be anything from

  • Your network drivers are bad
  • Your ethernet cable is bad
  • Your router is bad
  • Your ISP is bad
  • Jagex is dropping packets
fast bane
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With these request timed out prompts, I'm able to play the game fine. It's only when I get a sudden DC/logout that I have an issue. I'm running off wifi on a laptop and have had this setup for years. I was able to get zuk kc's, do raids, etc. The ping/lag isn't a problem. Just instant logouts. Is this relevant?

solid mesa
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It's very likely that your ISP is just being bad and your laptop and setup is fine and there's nothing you can do other than just wait and hope your ISP gets better.

fast bane
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Copy that. Thanks so much for the help. What a great resource this is (first time reaching out). Is there a patreon or anything else I can support you guys with?

haughty pumiceBOT
fast bane
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Are you guys answering my questions part of runelite's team? (I'm very ignorant)

oblique plume
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were all volunteers

fast bane
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Well kudos to y'all. I have a bunch of zammy dupes I'd be happy to drop over to you 🙂 (3446 dry on hilt)

oblique plume
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sheeesh

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thats a dry spell

leaden trail
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Ooof

midnight niche
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Is there a way to export settings from my client on a seperate PC? I'm not entirely sure which account the original is linked to

midnight niche
ivory isle
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Since coming back to osrs a week ago or so, I've been dealing with a weird bug. My game will randomly drop from 165 fps steady to about 22-25 fps and stay steady at that. Sometimes after a while it will fix itself, but I usually have to alt-tab and alt-tab back in. Anyone know what this could be?

crisp galleon
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@small musk If I just use the ongametick instead of scheduler and some sort of counter for timing, would this be okay?

Only runs when the plugin is enabled as far as I know?

small musk
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remind me which plugin this is again?

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prison sentence

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lemme check

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it would be possible, but it's far less work for you to just add a startUp and shutDown to your overlay class which init and shutdown the scheduled service, respectively

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it'd be like 8 loc

#
startUp() {
  scheduler = ...;
  scheduler.scheduleAtFixedRate(...);
}

shutDown() {
  scheduler.shutdownNow();
}
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also you don't need executor and scheduler, your scheduler thread can just do the lookup itself, but that part wouldn't be blocking

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if you keep executor, put it in startUp and shutDown as well

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finally, wrong channel, use #runelite for hub dev chat

crisp galleon
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Awesome thanks, will look into it a bit more

small musk
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I have this and #runelite muted, feel free to ping any time though

violet garden
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I have the option "Recolor menu hidden items" selected (Ground items). Is there a way to also change the color of "examine"?

cold dirge
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I was in here some months ago, and I'm back with seemingly the same issue (i haven't play much since Leagues)

RL seems to crash at random, and IDK how to replicate it. Last time around November with this issue I systematically spent time disabling 1 core at a time on my processor through my BIOS to get to the bottom of this; and other software on my computer had been crashing at random until I found the problematic core so I believed it to be an issue with my computer and not RL, however, since then I have RMA'd both my processor (For the aforementioned reason), RMA'd my mb for a different reason, and also upgraded my GPU for general reasons)

This time around I don't know how to approach this, as I've not had any issues with other software on my computer unlike last time I popped in here.

Only plugin hub plugins are these pictured, minus wikisync which i just removed by accident.

I know it's not super helpful to not have reproduction steps but as far as I can tell it only happens when I'm in combat (super irritating to test / try to repro) . Right now all I can do to investigate further is trying those plugins off 1 at a time and see if I can do combat for more than 10 minutes without a crash; but even having identified the plugin I'd still love to be able to still actually use all the pictured ones so identifying the problematic one is only have of the battle

Windows 10, intel i9-14900KS, rog strix z790-a gaming wifi d4, 64gb ram, 5080.

Whoever was trying to help me back then pointed out there were some known issues with this mb/cpu series combination with melting or whatever... but RMAing them was cheaper than full replacement, so

thick panther
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!logs

haughty pumiceBOT
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To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

thick panther
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@cold dirge

thick panther
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Try removing betternpchighlight it's causing you issues

gusty reef
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is there a plugin that removes the overhead chat?

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i know theres entity hider but that also removes overhead prayers

cold dirge
cold dirge
gilded kayak
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everyone has it

gusty reef
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thank you

cold dirge
gusty reef
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hides chat and keeps overhead text

cold dirge
gilded kayak
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that plugin is currently broken

cold dirge
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i see, ty

mossy swan
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man i can’t believe they plugin has been causing so much support traffic for weeks and it’s still broken

stone island
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is there a plugin to be able to see regular spec bar while weilding a SRA?

flint stag
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anyones plug ins fail to load up tried restarting the client a couple times

prime mantle
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Having a error with "View Equipment stats" any fixes?

mossy swan
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probably remove whatever hub plugin you installed that would do that

rare oak
wet scroll
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Hopefully I worded this well enough, lol...

Does Jagex Accounts work well with multiple characters and including having multiple RL clients open, each with their own profile config?

How does RL configs get saved coming from Jagex's launcher?
(that is, assuming that process differs to the standalone RL client somehow)

zealous cedar
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yes. what do you mean by how do the configs get saved?

leaden trail
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The launcher is just a launcher. Once the client is running and logged in there's no difference

warped mango
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Any ideas what might be going on with my client on startup where no plugins seem to load even though the correct profile is active? My initial guess is that I am starting my main & alt account at nearly the same time and its not playing nice.

leaden trail
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Post your logs

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

dense sierra
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I'm trying to get this to remind me to bring book of the dead into taverly dungeon/cerb lair

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i think i have it right? but idk

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isn't working

haughty pumiceBOT
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Support for hub plugins should be directed to the author of the plugin.
You can find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

supple moss
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I get crazy bad fps drops at gotr even with entity hider on

fringe token
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How would I go about finding what caused this?

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It's probably an issue with 117, I'll wager, but in hours, this is the first time it has happened

haughty pumiceBOT
leaden trail
mild wind
lone sundial
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Hey all, I just got a new laptop and wanted to try some osrs again. Tried downloading Runelite but I'm getting "This program does not support the version of Windows your computer is running." I don't know a lot about computing (or discord) but any help would be appreciated! 🙂

solid mesa
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You probably have an ARM laptop and need to download the Windows ARM version

zealous cedar
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what kind of laptop is it?

supple moss
lone sundial
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It's a Samsung Galaxy book I believe. Not sure what an ARM version is but I'll do some googling

zealous cedar
zealous cedar
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mm darn

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what web broswer are you using?

lone sundial
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Chrome, but I can use edge if that's better?

zealous cedar
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go to start, search "about this pc", and screenshot what it shows there

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or hit Copy and juat paste that

lone sundial
zealous cedar
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you want this download

lone sundial
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Okay that's great, thanks for the help!

sonic birch
haughty pumiceBOT
floral plank
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Hey guys my friend doesnt seem to get his !kc command working. In chat commands its on. He also doesnt see other peoples command? He has killed the boss recently and opent up his clog from that boss. Anyone has any idea?

leaden trail
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Have him come in here

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Providing support through an intermediary needlessly overcomplicates things

floral plank
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Ill tell himn

slender dagger
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Anyone have any idea what may be causing this weird flickering with my click options? I thought maybe a bug with Menu Entry Swapper, but the issue persists even after disabling MES. It only started happening recently and I don't think I changed my configuration. I haven't noticed issues in other games/applications, so I think it's a RuneLite specific issue and not a general computer/hardware issue. https://streamable.com/p7t2kv

Watch "Runelite 2025.05.11 - 10.02.39.02" on Streamable.

▶ Play video
zealous cedar
#

surely its a pluginhub plugin? try safe mode

obsidian radish
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does anyone know how to fix opponent info? i have it set to show both but it only shows %. ive been trying to fix this for months

slender dagger
haughty pumiceBOT
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To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

slender dagger
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Thanks, I'm trying that now. Is there any way to filter plugins in Runelite to only show third party ones? If safe mode does fix it, I'd like to enable my third party ones one at a time to try to isolate which one may be the issue

stone parcel
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Yeah, you can search the plugin list for "Hub"

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Or there is a dropdown menu, can select there.

slender dagger
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Ah perfect, thanks!

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So far, it's been perfect in safe mode. Gonna test here a bit longer but this is encouraging. Thanks for the help guys!

sonic birch
obsidian radish
sonic birch
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idk if it happens for that one specifically, but you can test if it works on men in lumbridge

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if it works on them, it's whatever. if it does not, restart your client

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araxxor might be entered in some funky way on the wiki, which the scraper cant deal with

leaden trail
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oh this reminds me I need to look into something that wasn't getting scraped correctly

sonic birch
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dt2 bosses!

leaden trail
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no

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I opened an issue for that

sonic birch
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maybe it'll get fixed in 2027

leaden trail
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it's a scraper issue not a wiki issue

sonic birch
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ikr, otherwise I woulda spampinged cook

foggy rover
#

Profile sync broken?

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I logged into same account in new computer and plugins all missing

leaden trail
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Did you set it to cloud sync?

foggy rover
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Yeah

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It worked the other day, I changed nothing and now it doesn't work

dry panther
#

has there been an update for Osrs and Runelite as a fair few of my plugins are not loading

stone parcel
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Maybe that.

dry panther
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ill check now thank you

fickle spindle
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i cant log into my account

stone parcel
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Oh? What does it say?

fickle spindle
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it says eee

#

1 sec

#

incorrect username or password

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when i log into runelite website it only lets me sign into it through google, and when i try to find the place where i can change the password, i cant find it

stone parcel
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Anything else, about Jagex accounts perhaps?

leaden trail
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you need to use the Jagex launcher to launch RuneLite

fickle spindle
#

oh really?

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does that have the plugin bar also?

leaden trail
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Did you make your account in the past 2 years or so?

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Launching RuneLite with the Jagex launcher gives you the same client as without it, it just changes how you log in

fickle spindle
#

ohhhh okei

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i havent played in a while or even been up to date on how anyhting works

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ive just remembered to use runelite client

leaden trail
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did you launch with the Jagex launcher in the past?

fickle spindle
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nope, i used the runelite client

gilded kayak
#

check that username/password on http://runescape.com/ , not our website, if you can login with the button top right, and your username and password works, then just download the jagex launcher

RuneScape

Play the best MMORPG RuneScape for free. Join the millions of others already exploring the fantasy game world of Gielinor.

#

if it doesn't work, then you'll need to password reset

fickle spindle
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alright thank you! got it fixed now 😄

zealous cedar
glad gate
#

Is it possible that my hooks.json is generating wrong hooks?

#

How do find the correct hooks otherwise

zealous cedar
#

what?

drowsy linden
#

Is there a way to adjust RuneLites scaling?
I've got the game sized correctly but can't make the sidebar any bigger without changing monitor scale in windows which lowers the games overall resolution

gilded kayak
#

!config

haughty pumiceBOT
gilded kayak
#

open that prompt, put 1.5 or 2.0 or whatever, in the scale box

drowsy linden
#

you're a lifesaver. Thats exactly the parameter I was looking for. I shoulda checked the docs first. thank you

glad veldt
#

Could you please explain to me why my account is not logging in even though I have already registered in the 3 places you mentioned?

charred wind
#

Launch Runelite through the Jagex launcher

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Assuming you’re a new player. Also this discord is for RuneLite client support

glad veldt
charred wind
#

That’s not something anyone here is going to be able to help you with

haughty pumiceBOT
charred wind
#

Another xBR L

novel torrent
#

Hi there, I eh, keep getting bruteforced for my bank pin, sometimes it gets it but it bypasses the warning that it's incorrect for some reason. (how I lost 600m on two accounts).

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Odd part is is triggers when dying, doesn't use my mouse, don't have any virusses ongoing cause i deepscanned it with different anti-virusscanners, is it possible that there's a plug-in that got hacked or something? haven't installed a new one since last year orso

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sometimes it just randomly starts

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It just teleports to the desert and dies there

oblique plume
#

what

haughty pumiceBOT
#

@novel torrent You've downloaded a fake client, and your account has been compromised. Remove the fake as soon as possible to minimise further damage.
The following actions should be performed from a secure computer or secure mobile device:

  • Change your RuneScape password
  • Remove and re-add Authenticator to RuneScape
  • Change your RuneScape bank PIN
  • Change your email's password
  • Add 2FA to your email if you haven't got it enabled
  • Check for any linked accounts by accessing the account settings page (https://www.runescape.com/account_settings)

Some fake clients also install malware, only a fresh install of your operating system can guarantee the total removal of any unwanted software.
You might also want to change any email password if you reused the same as your RuneScape account password.

Once your computer is secure, you should download RuneLite from the link available at the #welcome channel.

sharp ether
#

groundmarkers is making my fps drop like crazy in colosseum, just turning it on off importing/exporting makes it really bad, fps changes from 100 to 200-230, I dont use 117d but use GPU plugin, fps was fine a few days before but now some content is unplayable

#

fps bad in other places too suddenly

bold edge
#

Any idea why true tile on Bloat in HMT disapears for me occasionally?

round jacinth
#

better NPC highlight is broken

#

Just use normal NPC tagging on bloat or radius markers. Both do true tiles. Not everything needs the tag by id

crude violet
#

I'm having some trouble with RuneLite and managing multiple profiles. I use two accounts via the Jagex Launcher, My iron and my "main" the but changes I make to bank tags in one profile aren't being backed up properly. For example, if I make a change on my iron's bank tags, then close runelite, the changes aren't reflected the next day when i open again. Could this be related to cloud sync? As it stands, its turned on..

Also, does RuneLite automatically launch with the correct profile? For instance, if I open account #1 and have a corresponding RuneLite profile, will it load that profile automatically? Right now, I have to manually select the correct profile every time I start RuneLite, which is a bit inconvenient.

oblique plume
#

the chain link icon is used to link a profile to a game account, so it will auto switch to that profile when logging in with the rs account

#

For example, if I make a change on my iron's bank tags, then close runelite, the changes aren't reflected the next day when i open again.
is that profile used by anything else

silk thicket
#

Hi, not sure if !kc command is part of base RL or some plugin but does anyone know wh it might show wrong kc? It works fine for everything except for graardor. I have 2156 kc, it shows 1624. Has been like that for almost a year already.

oblique plume
#

you did kc on not RL

silk thicket
#

Does it not sync with anything?

crude violet
oblique plume
#

when you do a kill

#

or the RoW boss log

crude violet
oblique plume
#

but does anything else use it

crude violet
#

No, i don't believe so but perhaps it was a case where runelite launched on my other char in the profile since i didn't have the chain function turned on

oblique plume
#

yea, that could be it

#

it could have failed to sync as well which would show in the logs, but its usually having the profile open somewhere else and an edit on that overwriting the other

crude violet
oblique plume
#

you have be be logged in

crude violet
#

Ah, okay. And I should have cloud sync turned on for both profiles, correct?

oblique plume
#

for whaever profiles you want to sync

crude violet
#

Thanks for your help!

gleaming vessel
#

I'm having an issue with being unable to remove a world from favorites in the world hopper plugin. No matter what I do or filter, it still shows the two worlds at the top of the list. Even when it says it's removed and the only option is to add the world to favorites, it's still pinned to the top. Any suggestions?

oblique plume
#

you favorited it in game

gleaming vessel
#

How do I remove that?

oblique plume
#

prob right click

gleaming vessel
#

Right click gives the option to favorite or switch.

#

Nevermind, I see now you have to right click it at the bottom. If you right click the same world above it doesn't give that option. Thanks @oblique plume

obsidian pagoda
#

I'd like to know if there's any way of resetting sync via the cloud without opening the runelite client. I unfortunately fell for a scam and was hijacked by a plugin called Ikov. Since then I've formatted my pc, changed my passwords and I'm no longer using runelite precisely because I'm afraid Cloud Sync will download this plugin again

haughty pumiceBOT
#

You've downloaded a fake client, and your account has been compromised. Remove the fake as soon as possible to minimise further damage.
The following actions should be performed from a secure computer or secure mobile device:

  • Change your RuneScape password
  • Remove and re-add Authenticator to RuneScape
  • Change your RuneScape bank PIN
  • Change your email's password
  • Add 2FA to your email if you haven't got it enabled
  • Check for any linked accounts by accessing the account settings page (https://www.runescape.com/account_settings)

Some fake clients also install malware, only a fresh install of your operating system can guarantee the total removal of any unwanted software.
You might also want to change any email password if you reused the same as your RuneScape account password.

Once your computer is secure, you should download RuneLite from the link available at the #welcome channel.

oblique plume
#

it cant download a plugin that doesnt exist

leaden trail
#

I don't think cloud sync is a concern yeah

oblique plume
#

instead you manually installed something from an attacker and compromised yourself

obsidian pagoda
oblique plume
#

just dont installed hacked clients anymore

#

if you have to do something manually, its wrong

obsidian pagoda
#

In this case, the file I downloaded was supposed to be a private server (I know, I was stupid) but apparently it infected my runelite.

obsidian pagoda
obsidian pagoda
leaden trail
#

If someone at the GE is telling you to download something it's prooooooooooobably a bad idea

obsidian pagoda
obsidian pagoda
#

But thanks for your help guys

obsidian pagoda
#

After that, I watched videos to learn about the types of scams and hijacks, and now I'm shielded

tawdry rampart
#

Is there an addon that will have my screen flashing as soon as I stop mining?

leaden trail
#

Idle Notifier?

round jacinth
#

idle notifier does that, some people set the interval too low and you maybe would like "abex's notifier" instead

#

try core first then consult hub tho

solid mesa
#

Abex's Idle Notifier is nice because it notifies you as soon as the resource despawns

tawdry rampart
#

thankyou

#

got idle notifier but will try abexs

glossy pumice
#

is it possible to save a client size per profile? for example, having a small afk profile, and a larger default profile?

oblique plume
#

theres a hub plugin called client resizer that can do that i think

soft falcon
#

Anyone know what plugin this is? Pretty annoying to see numbers an icons on my person

round jacinth
#

certainly a hub plugin

hollow olive
#

probably one of the (hub)cox plugins options for overload/enhance time or something like that

exotic plover
#

Does anyone know why i cant log in? It says "If you have upgraded to a Jagex Account you need to log in using the Jagex Launcehr instead" Does this mean i cant use runelite?

fickle perch
#

3rd party account login thing

#

what you wanna do is install the jagex launcher and login to it then select runelite as the thing before clicking play

exotic plover
#

Thank you!

celest yew
fresh cosmos
#

can anyone help me? roofs are hidden on the official client, but on runelite theyre still there... ive retoggled Hide roofs, in the official osrs settings, tried downloading the 'Roof Toggle' plugin, still not working. any help would be appreciated

oblique plume
#

roof removal plugin

#

it actually turns them on in order to dynamically remove hovered ones

fresh cosmos
#

https://i.imgur.com/rTA4ZEd.png

even with the 'Roof Toggle' plugin downloaded, and the hotkey to remove roofs pressed, it still doesnt hide them. i dont even know how roofs got turned on, in the first place. theyve always been off, for me

#

its weird because i can use the official client, no problem but as soon as i login via runelite, roofs are there. might just start using a new account

stone parcel
#

Thats the hub.

fresh cosmos
#

thank god that worked. osrs was almost unbearable with roofs lol

clever nimbus
#

I have been trying to get my boosts to stack just to the left of my inventory, vertically. It's easy to set up, however when my client closes, some of the times, it's coming back in unexpected spots. It would also be nice if it would move when I open the plugin hub. Is there any way to prevent the moving?

solid mesa
#

If they aren't added to an anchor point then they will move when you change the client size

clever nimbus
#

What is an anchor point? That sounds like what i'm missing

leaden trail
#

anchors are the blue boxes

#

And no you can't move them, since I feel that particular follow up question coming 🤣

clever nimbus
#

blue boxes?

leaden trail
#

When you hold alt to drag you'll see them

clever nimbus
#

So a setup like this is just dependent on it never moving or changing sizes?

solid mesa
#

Correct

clever nimbus
#

Alright, at least gives me an idea of how to make it work, thanks.

opal stream
#

Any ideas on what could be causing the "Lookup" option to be stuck on "Kick" when im outside of my POH?

#

doesn't go away until I click "Kick" which actually moves my character to the target until it obviously can't kick them cause we're in the open world

gilded kayak
#

i think it's a jagex bug, i assume ur on w330?

#

or 302

opal stream
#

nope 492

gilded kayak
#

well it didn't actually matter i just assumed it was related to lots of people being on the server

#

but i could replicate it semi-frequently a bit back, i still think it's jagex's fault

#

but i explicitly tested on 330

opal stream
#

I kind of assumed so tbh, especially since clicking kick actually walked me over to the person

#

if it was visual i'd assume it to do nothing

wet gull
#

how i stop this warning and when change world too

crisp dune
#

That's an ingame dialog, we don't control it

solid mesa
wet gull
#

thanks

ivory isle
#

I'm having a big problem with random fps loss for extended periods of time until I alt tab. Trying to figure out if a specific plugin causing it. Is there a way to enable extensive logging to see if certain plugins are making way more function calls or something?

remote cove
#

Hello, very new to Runescape/RL, is there a way to show NPC/mob names above their heads?

gilded kayak
#

you could go into the NPC indicators plugin in* the sidebar, and type * into the NPCs to highlight box

#

and then disable highlight hull and enable draw names above NPC

remote cove
#

You rock thank you!

late mantle
#

Where do I find error logs?

#

I use RuneLite with the Jagex Launcher

mossy swan
#

!logs

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

late mantle
#

ty 😄

old gorge
#

Not sure what's going on as normally it's fine but every time I join a populated GOTR world my client is freezing

brisk temple
#

Hi guys, I've been losing my mind. Everytime I talk to an npc, it skips the dialogue all the way to the end where I get to choose an option. For example, if I left click the banker it takes me to the end without letting me read the dialogue. I checked and theres nothing wrong with my spacebar key, I cleared cache, I restarted, I checked java, idk whatt else to do. Please help

gilded kayak
#

!logs

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

old gorge
#

It seems to be when the abyssal npc's start spawning

gilded kayak
#

your issue is almost certainly something you installed from the pluginhub

#

!safe do a game in safe mode to confirm

haughty pumiceBOT
#

safemode: To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

gilded kayak
#

or pretend to do the game since u wont have the gotr plugin, but it's probably the cause so

old gorge
#

I've tried turning off my GOTR plugins to no avail, will try safe mode

prisma hornet
#

is there a way to increase the UI size of runelite (not runescape) on linux? can´t find anything in the profile setting, nor in the plugins. I use a 4k monitor and can barely see the runelite icons.

oblique plume
#

the scale param there

prisma hornet
#

perfect. setting scale to 2.0 in configurator doesn´t seem to work, but passing the --scale=2.0 in cli seems to work

#

I am happy with that.

loud hearth
#

help getting rid of this, wanna type in public

leaden trail
#

Do /@p I think

loud hearth
#

ok ill try it ty

leaden trail
#

It's been a while since I've played so I might be remembering incorrectly

prisma hornet
#

1.75 doesnt seem to work in cli either, only 2.0 and 1.0. interesting.

oblique plume
#

based on the configurator not working, youre gonna be on linux

#

so good luck

prisma hornet
soft falcon
round jacinth
#

try just turning off the plugin itself to see where it could belong to

round jacinth
#

eyes plugin

soft falcon
modern nebula
#

Has anyone gotten RuneLite running on Linux with a Jagex account? (If there's a way to open it in safe mode on Linux, I don't know how!) I've been trying a couple different methods to get the Jagex Launcher onto my Chromebook, but haven't had any luck yet. Edit: I got it with Bolt!

zealous cedar
#

a lot of people have luck with bolt, but i dont know if it works on chromebooks or not.

stone parcel
crisp dune
#

Links are fine, it's just the markdown links which get blocked by automod

stone parcel
#

Ahhhh

#

Ty 😄

whole anchor
#

hey can anyone help me about jagex

haughty pumiceBOT
oblique plume
#

thats jagexs server

#

we cant help you

whole anchor
#

should i join jagex discord or something?

solid mesa
#

Yes, the jagex server was linked in the message directly below yours

clever ginkgo
#

it keeps going up, is there a known issue I could try to apply a fix?

zealous cedar
#

usually that is from gpu drivers leaking memory

#

maybe cycle the gpu plugin

clever ginkgo
#

hmm, swapped 117 to gpu and insta went from 15gb to 1

#

thanks btw

stone parcel
#

I think he is saying turning the gpu plugin off and on* again would reset the memory.

#

But that works too.

naive gazelle
modern nebula
true niche
#

Hey guys, I've temporarily switched computers and my tag tabs have gone? How come?

oblique plume
#

We're you syncing your settings from the old computer

true niche
#

My PC is currently in the shop, did I need access to it to be able to do it?

oblique plume
#

Yes

true niche
#

then no, I didn't have chance as there is issues currently with my PC

prime sorrel
#

Would anyone be able to help me figure out why I get booted from the game, the login screen says " Failed to Login, please try again" If I click, play, it says "Your account is still logged in or last world using is unavail, try later". My internet connection isn't dropping, everything works, i've ran test to confirm no drops. World is fine, friends still on.... Happens multiple times a day.

#

I tried to maybe find a log, this is only thing I saw that jumped out at me ..... Client error: Login authentication error. Response code: 400 … SSLHandshakeException: Remote host terminated the handshake

leaden trail
#

how are you testing your connection?

prime sorrel
#

Using WINMTR to path to a known good source, and ensuring during that timeframe, there are no packets being lost to anywhere else

#

I'm sometimes in a discord call as well, and I don't disconnect \ lose communication, etc

leaden trail
#

that's not really relevant

#

do this

haughty pumiceBOT
#

open command prompt, type this in:

ping -t oldschoolXXX.runescape.com

where the XXX is your world minus 300, for example world350 = 50

leaden trail
#

your connection to other places != your connection to the game server

prime sorrel
#

I understand that, just trying to ensure that my local connection wasn't the problem. Like random disconnects or drops at me or my isp directly

#

I can give that a try and see if I notice a drop during the time I get the error

#

Thank you Dura!!

solid mesa
#

Do you have inventory item options on in the bank?

slender cedar
#

Sorry to bother you busy programmers, but what would be causing the game client to crash my amd program/graphics card.

#

after about 5-8 minutes, screen goes black, and a bug report comes from "rl_operations"

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

uncut meteor
#

how do i reduce the intensity of the white in 117 hd?

#

its blinding

slender cedar
#

these are todays, i dont see any jvm_crashes since 2022.

haughty pumiceBOT
leaden trail
slender cedar
#

Okay, thank you very much for your help, ill give that try an disable that.

#

now if its a gpu driver, there all upto date. could it just be my gpu overall?

leaden trail
#

You could try rolling back to an older driver

slender cedar
#

okay. thanks again.

stable plume
#

i tried searching the discord and reinstalling the plugin but does anyone else have this issue with ping graph?

quartz wagon
#

Brutal bank lag, as I go to open bank, Every time. I've tried everything that I know to try to fix this issue, and can't quite seem to find a fix. This issue isn't present on the vanilla client.

Also If I play for ~20 minutes, I begin lagging between ticks if I'm doing any action-- Clicking brews/ food. Swapping between inventory/prayer tabs, etc. Can provide video if needed, also, But I suspect these issues are linked.

gilded kayak
#

!safe

haughty pumiceBOT
#

safemode: To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

gilded kayak
#

confirm it doesn't happen in safe mode, and when it doesn't it's one of the pluginhub plugins you installed causing it

#

hopefully a bank one but it could be most things

quartz wagon
#

Gotcha, Will try that now, thank you.

quartz wagon
gilded kayak
#

yes

#

the jagex launcher is basically just double-clicking runelite.exe for you

#

the (configure) settings are applied to runelite before that happens

quartz wagon
#

Loading in, now.

#

I've tried disabling every plugin when you search "Bank" in the sidebar and the lag does still occur.

#

let me remove a few plugin hub plugins

gilded kayak
#

then you might have to expand past that easy answer

crisp galleon
#

Is there a way to search for non default plugins?

gilded kayak
#

hub

quartz wagon
#

just in the hub, yeah.

crisp galleon
#

Ah sweet that's cool

quartz wagon
#

@gilded kayak do you believe if I go through and cut things off and see what the lag does, That I'll pinpoint which plugin is causing it? Or do you have to fully uninstall/ reload runelite, etc?

#

uninstall the plugion then reload runelite**

gilded kayak
#

if it's broken enough, only turning it off/removing it might not be good enough

#

a restart would confirm, so you might want to do half the plugins and restart

#

maybe start with removing the ones u really dont need, restart, and if that doesn't work then disable half & restart until you find it

quartz wagon
#

Seems as though After removing some plugins from the hub, Deleting 5-10 bank layout tabs, deleting a bunch of notes i had stored in the side panel, that my issue has been fixed. Thank you for your time and help, @gilded kayak Runelite is crutial to my enjoyment of the game, and I wouldn't be nearly as happy of a gamer without it. Thank y'all for your continued support!
I one day wish to become a supporter, when the money is right.

spark imp
#

Posting a reminder here that 117 HD and Video Recorder are not compatible! My dumb ass didn't realize VR was on, so I went through a huge troubleshooting spree that led me to places that would not have solved my issue.

strong edge
#

I started playing after a hiatus and my npc highlights broke

#

have they changed NPC IDs recently

gilded kayak
#

no better npc highlight has been broken for weeks

#

well i guess technically they could have changed an ID, but seems unlikely

#

much more likely your issue is just, the current issue

violet garden
#

is it possible to change this red color in chat to a different one?

solid mesa
#

Force Recolor probably can

trail crag
#

Ive Lost all My bank tags and some plugins. IS there some issue?. Plz snswer 🫤

autumn summit
#

Yo guys, anyone knows why my game screen occasionally freezes, happens rarely

#

Only way to get it back to normal is close the client and launch it again

#

I’ve extra allocated memory for runelite, know it runs on 4gb of ram instead of 2

#

Still getting the random freeze tho

leaden trail
#

It's almost certainly a bad hub plugin

#

Are you still able to interact with the sidebar when it freezes?

restive dagger
#

anyone here know whats this about? this is when im trying to launch runelite thru launcher

#

^reinstalled runelite and it worked, thought it would be launcher problem but apparently no

autumn summit
#

Last time it happened was when I teleported to wilderness crabs

#

A friend of mine was having the same issue but at sand crabs

#

I think it might be gpu related

leaden trail
#

I don't think that's the case

#

Download debug helper from the plugin hub, and when the client freezes click the green bug icon in the sidebar and press the "dump threads" button in the panel that opens up. That'll copy something to your clipboard. Paste that into a file and DM the file to @haughty pumice and someone can take a look at it

dusk lintel
#

Hey guys, there's this guy in a Facebook group of osrs that needs a little help.

He says that he doesn't know what plugin is doing this and wants to figure out the best way to get it deactivated but not removing everything with fresh profile

echo wolf
restive dagger
#

if ur launcher is just buggy i think u should wait

brave garden
#

jagex servers are overwhelmed thats all

echo wolf
#

i can log in with steam

violet garden
#

network error

uneven garnet
leaden trail
wet gull
#

Is the update still not working now?

lyric latch
#

steam works, but not the jagex launcher

wet gull
#

Can I open my own account on steam,? or Open a new account for me

autumn nebula
#

mobile is also working. Seems to be the infra behind the launcher is impacted

wet gull
#

okay thx guys

hollow olive
round jacinth
left beacon
#

does OSRS work now?

round jacinth
#

If it wasn’t working this would be on fire

#

You can see people streaming the game and using it runelite right now

left beacon
round jacinth
#

Instead you could say what your problem is instead of asking if others have a problem

#

What issue are you seeing

left beacon
#

i had same issue as others

#

thought its still going

#

won't do that again!

round jacinth
#

does it say ?

errant shell
#

Hello guys!

I recently downloaded a full screen plugin to try it play on full screen, however it was kinda messy so I uninstalled the plugin. But from what I observe, it messed up with the font and text inside of runelite itself... For example the Grand Exchange plugin shows numbers differently than it is used to be and doesn't look good.

Also the plugin icons at the bar are kinda blurred as well.... How can I fix this? Tried to change profile to fresh new one, didn't work. I even reinstalled Runelite and no luck... It's the same... Anyone have any idea how can I fix that?

round jacinth
#

are you confusing it with the "improved plugin"?

haughty pumiceBOT
#

To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

round jacinth
#

can you get a video of it not working in safe mode

viscid kelp
#

hi i have a bug to report,

viscid lantern
viscid kelp
#

i used to be able to drop my items on the same tick as killing a monster, and it would show up in the rune lite loot tracker

#

i used this all the time on my uim to keep track of which items i was dropping, to make sure nobody else took them

#

but now it doesnt work anymore. can you add a toggle to bring back the good loot tracker?

zealous cedar
#

oh was that timeout only 60s?

viscid lantern
#

yup

zealous cedar
#

my mistake

viscid kelp
#

what!

zealous cedar
#

wow it lets me do up to a week

viscid kelp
#

just in time for the next update

zealous cedar
#

oh no

mild island
#

someone know that to do when this happens?

haughty pumiceBOT
mild island
#

thanks it seems it helped

torn ether
#

The update seems to have wiped my plugin settings, is there any way to get these back?

slow elbow
#

my in game sound randomly dissapearing, can't turn it back on only with client reset any tips?

oblique plume
#

you got hunlef helper?

slow elbow
oblique plume
#

dunno then

glossy pumice
#

what do i need to change in my idle notifier plugin for this to not happen during level up screenshots?

crisp dune
#

I don't think that's idle notifier. Do you have Screenshot > Notify when taken enabled?

#

And if so, is your default notification in RuneLite settings set up to have a screen flash?

kind saddle
#

how to remove this

#

(line markers)

haughty pumiceBOT
#

Get support for the Line Markers Plugin Hub plugin here: https://runelite.net/plugin-hub/show/line-markers.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

kind saddle
#

?

zealous cedar
#

line markers is a pluginhub plugin, so we cant suggest much more than simply don't use the plugin

wind owl
#

any help with setting up watch dog to pop up a message when mark of darkness/ward if arceuss runs out?

haughty pumiceBOT
#

Support for hub plugins should be directed to the author of the plugin.
You can find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

errant shell
gilded kayak
#

wasn't there a warning when you installed the plugin that said it will probably break your runelite on windows?

slow elbow
#

my in game sound randomly dissapearing, can't turn it back on only with client reset any tips? (still got this)

gilded kayak
#

it's probably some other pluginhub plugin

slow elbow
#

it's giga annoying

fallen bough
#

when is animation smoothing for shadow getting fixed?

solid mesa
viscid lantern
#

I think they mean its no longer smoothed, which is correct since the animation glitched

#

so it was blacklisted from animation smoothing

errant shell
zealous cedar
#

I don't think we know why it does that

viscid lantern
#

It not smoothing anymore is by design, not a bug

round jacinth
#

i dont recall it being broken to be fair, do we have a video of the bugged behavior

viscid lantern
#

it glitched all the way at the end of the animation(which I personally didnt mind)

fallen bough
viscid lantern
#

not an option atm sadly

grim solstice
#

Guys is there a way to add/move the hotspots? (The blue squares that dynamically adapt)

round jacinth
#

no

grim solstice
#

So sad

#

im trying a modern look with bars for HP/prayer/run/special

#

and that would be lovely

round jacinth
#

our goat react supply ran dry and the developer who promised the feature quit runescape to persue a career in simulator racing instead

round jacinth
#

and hes KILLING it

#

i dont think i've ever seen it do that

#

and ive used like 10k charges XD

grim solstice
#

manually added em there, but damn i wanted em "dynamic"

round jacinth
#

we know why you'd want em

#

they're hard to make

#

the UX to add them and the UI to move them/create them would be quite hard

#

that's why its not done

#

it's maybe just impossible to do well

grim solstice
#

adpted

#

lol

round jacinth
#

issue is when ever you resize the screen those non anchored stuff move

#

but otherwise if you always play a certain size its fine 🙂

grim solstice
#

yeah im switching to playing 1080p fixed modern style

#

the Stretched mode fixed layout was making me feel sad

#

this way is just so crisp

empty minnow
# viscid lantern not an option atm sadly

Yeah really wish we could disable looping the animation but still smooth it, but I guess that might not be possible tho and the animation smoothing stuff isn't public 🤷

wide gate
#

any idea how to fix when i open my crates its doing this

gilded kayak
#

what crates

wide gate
#

and no im not a bot just dry

#

spoils of war

gilded kayak
#

mm

#

we changed to use jagex's official loot tracker today so it's definitely an issue because of that only for NPCs so this is likely unrelated

quasi ferry
#

i have an issue with the item charges plugin, when i use a binding necklace it doesnt accurately go down and i have to click check b4 it does, is there something i can do so it does it automatically?

empty minnow
#

Isn't that the case for pretty much every item that has charges? Always have to check the first one

#

Aside from teleport jewelry which has separate items for each charge level

quasi ferry
#

ye but after you check it, it normally (atleast for me in the past) would when crafting runes automatically go down in charges in the overlay box and the charges on the necklace itself

round jacinth
#

yeah once you checked it once it was calibrated until some1 went to mobile

#

some1 else reported similar issue earlier but after asked for logs/video of it they never responded

haughty pumiceBOT
#

To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

round jacinth
#

be sure you're not using the hub plugin called "improved" charges or w/e

quasi ferry
#

its the same in safe mode

round jacinth
#

can you record it briefly and report it to github

quasi ferry
#

sure how do i report to github?

round jacinth
#

it has a link to the repo

#

you report it into the issues tab and click new issue

round jacinth
#

follow the steps it says to do

oblique plume
#

What does the chat say when you use it

#

It reads that to know if it's using a charge

round jacinth
#

is that game filtered

#

or regular

quasi ferry
#

filtered

round jacinth
#

can you screen cap the unfiltered

quasi ferry
round jacinth
#

lol

#

You (partially succeed to )?bind the temple's power into (mud|lava|steam|dust|smoke|mist) runes\.

#

the new message said Mud rune.

#

rather than mud runes.

#

classic jagex

oblique plume
#

That's just not grammatically correct though so jagex just be fumbling

gilded kayak
#

mr. mud rune

#

john mud rune

indigo stirrup
#

Why do I disconnect? Only when I talk to NPCs. Only happens with runelite

gilded kayak
#

!logs

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

leaden trail
#

we can fix it

solid mesa
#

You have to wait for someone to update runelite

leaden trail
#

I'm working on a fix now, just building to verify

quasi ferry
#

ow oke awesome ty, any eta if u dont mind me asking?

round jacinth
#

probably next runelite update

gilded kayak
#

no eta we only do client updates when needed

round jacinth
#

could be tomorrow if adam finds a reason to .1 this bish

#

but could be 4 weeks

#

who knows!

#

😄

quasi ferry
#

And when runelite is updated does it automatically update the runelite used by the jagex launcher?

crisp dune
#

yes

gilded kayak
#

yes, but there is no special runelite the jagex launcher is just clicking runelite for you

leaden trail
#

regex works for old and new in case it gets reverted

#

oh maybe I screwed that up actually E: I pasted wrong whoops

oblique plume
#

What are you pasting

#

It should just be putting a ? After the s

leaden trail
#

it's a case sensitive match isn't it? I was making sure I made the group case insensitive without screwing it up

crisp dune
leaden trail
#

yeah I had "YYou" in the pattern

#

dw I'm being potato with the tests too 🙃

prime sorrel
#

Ran a constant ping, and ping never drops, but issue still happens...

prime sorrel
#

This could be completely wrong place to even look, but if I check the client log in runelite folder, only thing I typically see around that time is smoething about a failed SSL handshake or something

#

could be unrelated , i'm just throwing darts here lol

fossil summit
#

I remember there was a version of java without certs causing that and changing it resolved it

#

forever ago tho

prime sorrel
#

does OSRS still use Java, I'm guessing the runelite install just uses it's own container or something? I don't understand game dev stuff... but I don't think I even have Java on my computer

leaden trail
#

You don't need Java installed separately

#

RuneLite ships with it

prime sorrel
#

ahh ok..

#

have any direction you can point me in to try and figure this thing out, Dura?

umbral viper
#

Anyone know if there is a way to prevent my client from snapping to the next window when i expand the sidebar and the client is close to my monitor edge

leaden trail
prime sorrel
#

if you search this timestamp, it should bring you to the time it all happened and I was booted to the login screen

#

2025-05-14 16:52:43 CDT

gilded kayak
prime sorrel
#

hmm, what does that mean or how can I address? Is that likely the issue?

leaden trail
#

Usually you wouldn't be able to launch the client at all, but is the time on your computer wrong?

prime sorrel
#

No, computer time is correct.

leaden trail
#

Ah yeah looking at it it doesn't look like the clock thing

gilded kayak
#

it doesn't say anything useful enough for me to point you in the correct direction, just that when it happens, you lose connection to both the game, and our API

#

which while people would think the client and the game are cousins, they have no real connection in that way, so 2 completely different websites basically

prime sorrel
#

Ya, I understood that RuneLite was it's completely own thing.

#

Before I found this discord, I tried completely removing RL from computer, all traces, and reinstalled, That didn't change anything (for what its worth)

stone parcel
#

Could this be some crazy antivirus related thing?

robust ruin
#

so random questions guys: I had my plugins normal and perfect. Saw i wasnt signed into runelite at the top, so i decided to login, now my shit is all different, anyway to reverse?

oblique plume
#

Signing in shouldn't change anything

#

Are you sure you didn't just run into the normal default reset caused by something else

robust ruin
#

I mean thats all i did that was different was sign in, i tagged my items, had to do some npc tagging, tiles are gone

median nimbus
#

Just had a crash while doing wgs, after I teleported to my poh from the dungeon. I don't crash often at all but in case it's worth looking into:

zealous cedar
#

its just an oom. increase the memory limit or use less plugins.

median nimbus
#

oh wack I don't even have 117 on right now. Maybe that dungeon is just a lot to load? ty tho

tall olive
#

Is there a way to fix the binding necklace from not auto updating?

solid mesa
#

Jagex changed the message in today's update. There's a fix for it but it hasn't been released yet

tough sun
#

My runescape through runelite is currently unplayable

#

i have no idea why this is hapopening if anyone can help T_T

stone parcel
#

Tunnel vision?

gilded kayak
#

you installed a plugin that does that

#

with that name yes

tough sun
#

Holy crap, thank you

#

T_T i don't ever remember clicking on it

#

Must've accidentally clicked over it

#

Thank God yall. I just got back into osrs after a year long break and was like. Welp, time to stop

#

LMFAO

stone parcel
#

Lol, glad its working now. XD

tough sun
#

What even is the use of tunnel vision T_T

gilded kayak
#

playing at work

tough sun
#

Ahhhhhh

#

Makes sense now LMFAO

gilded kayak
#

you can zoom it to show none of the client

rough saddle
#

is there a way to find my account on runelite i was recently hacked and not being able have luck with jagex

gilded kayak
#

someone already SUGGESTED THAT !!!!

#

what if we check both !!!

vague rover
#

hello, i wanted to ask, does anyone know how to change these colors? id like to be able to see yamas attachs in chat clearer over these other

solid mesa
#

Probably Force Recolor

vague rover
#

under "chat color" i couldnt find looks somethiing like this

solid mesa
#

That is not the plugin I suggested

vague rover
#

Ok thank you i will look again

#

Man i wish i could custom turn some of these off completly

#

i thinkthis is it thank you!@$#%!#$%!

autumn summit
normal sigil
#

Can someone help me please. i have two accounts in my name on my runelite but they both contain a lot of kc's/data. Some of my Runelite loot tracker data isnt corrent or missing entirely. This happened when i bought and loaded onto a new pc in january however i didnt notice anything missing at the time as i didnt do most of the content until recently. When i did some more content it doesnt load previously earnt tracking data? i have no reset the loot tracker at all or deleted any account profiles.

Finally the third account is an account created for my sister years ago however i cannot delete that profile, when i attempt it just has an infinite loading screen but never deletes it.

Any help is appreciated, thanks.

#

For added content, here is a screenshot of my easy clues (again never reset loot tracker) - showing 521kc, yet the plugin shows only 410kc tracked. similar to the brimstone chests, over 500. Yet showing 3

opaque belfry
#

Item Charges not auto updating, at least for binding necklace

leaden trail
main heron
#

moving from a laptop to a pc, any idea how to have the same runelite settings/plugins?

opaque belfry
leaden trail
# opaque belfry to be fixed by next week update, or before?

There's a fix that got submitted last night but we found a better way to do it so I'm going to update it later today. From there it just depends on when someone can review the changes to get them added to the client, and then it'll be whenever the next RuneLite update is

opaque belfry
leaden trail
#

They happen when there are enough changes for there to be an update. I can't really give a more specific answer

normal sigil
#

@haughty pumice @zealous cedar @crisp dune can i get some support here please?

mossy swan
normal sigil
#

how am i not asking nicely? also how would anyone know not to ping an admin if it doesn't state it anywhere?

normal sigil
mossy swan
mossy swan
normal sigil
#

right so your just here to cause an argument right? #support message cause apparently this isnt asking nicely?

oblique plume
#

bruh its 7am how you gonna expect help instantly

normal sigil
#

its not 7am here, its 12:36pm. should i expect everyone not to be in the UTC/BST time zone?

oblique plume
#

the server is def mostly US and EU

#

us is asleep and eu is at work

mossy swan
#

oh you asked earlier, i had no idea

oblique plume
#

youre not gonna like the solution though

normal sigil
#

why what is the solution?

#

i saw from previous FAQ that you should be deleting a dupe name but unsure which one i would delete if they both have data?

normal sigil
oblique plume
#

whichever one you want to

normal sigil
#

but they both seem to have different loot trackers or both have similar such as, one has 117 tracked imps the other has 819

#

how can i be sure i delete the correct one too? - as i have no idea which one came first as no dates attached

oblique plume
#

theyre both correct

mossy swan
oblique plume
#

tbh i just scrolled past the wall of text

normal sigil
#

again i looked around for the "how to contact admins" or "request support" with limited information, how would i find out i cant ping an admin for support? i DM'ED mod mail over an hour after my OG post, and i asked again with a pinged message as others was getting support and mine was seeming to be ignored. Again though, unless your going to help why are you continuing to argue with me?

I asked for help and you overlooked or missed my OG post and seem to still wish to continue a discussion about it rather than either help or ignore me. At least alex is offering advice.

normal sigil
oblique plume
#

you lose whats in the one you delete

normal sigil
#

well that sucks ass. What makes the runelite tracker create a second profile and start tracking?

oblique plume
#

unmoon doesnt need to give the same answer i did thats why it looks like hes not helping

mossy swan
#

i’m not helping you because alex is already doing that, and two people telling you things just gets confusing

oblique plume
#

the hashing for profiles was changed so if you log in to the game before syncing your settings on a new computer it will use the new style

#

but if you sync an old style hash there will now be two pointing to the same thing

#

thats what you have

#

its not deterministic which one itl select to use on startup afaik

normal sigil
#

i see, so now that my profile is sync'd it doesnt matter which i delete, but i will lose that data from that profile?

If i was to go get loot from something deleted from that profile, would if remember what was there on the now current profile or would it be like starting fresh?

oblique plume
#

itl be gone

normal sigil
#

fair enough, but a dupe will not be created again in the future?

oblique plume
#

not unless you use a new computer and play before syncing the settings again

normal sigil
#

right got it. Thanks.

What about my other issue of being unable to delete a profile from my runelite account? no matter what i do or how long i wait for it to be deleted, it just doesnt delete.

oblique plume
#

i wana say weve encountered that before but i forget what the solution was

#

it doesnt hurt anything to stay there though

normal sigil
#

ye ill wait for my OG post to be addressed just to confirm what your saying (not saying your wrong) as theres no reason to rush it right now, and hang on until i find the solution to removing this "stuck" profile.
Thanks for your help alex.

mossy swan
#

you won’t get any other answer

oblique plume
#

this is the only thing i find referencing the stuck profile stuff

#

someone actually made a gh issue

normal sigil
#

deleted what looked to be an older profile when looking at ge tracker stats as they was refencing dates 2 years ago, vs the other that was hours ago, going to relog and see what ive lost 😅

shrewd citrus
#

does anyone know what plugin this is to display overhead text when a boost runs out?

oblique plume
#

watchdog

shrewd citrus
#

Great, thanks! been looking for a while.. 🙂

silk thicket
#

Is it possible to anchor UI elements to other UI elements?

leaden trail
#

No

oblique plume
#

I wana say that the chatbox anchor moves with the chatbox

#

I dunno of any others

#

But you can't do an overlay on an overlay

floral plank
#

Hi i saw someone using a plugin where the nps was highlighted blue when heb attacked it for its hitpoints (so he killed it) it turned red. Any know which plugin this is?

#

Npc indicator ?

#

Nvm found it its Thzaar hp tracker

viscid lantern
#

remove the npc idle timer you installed

ornate kite
#

hi

#

anyone can help me with Loot Tracker + PVP performance tracker issues?

haughty pumiceBOT
#

Get support for the PvP Performance Tracker Plugin Hub plugin here: https://runelite.net/plugin-hub/show/pvp-performance-tracker.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

solid mesa
#

What issues do you have with Loot Tracker?

ornate kite
#

Thx but as the issues happen at same time I don't think it's specific to PVP tracker

#

basically every major update(jagex)
both PVP + loot tracker reset all logs at same time

#

shall i re-install my runelite?

solid mesa
#

I would try that

ornate kite
#

i've also seen it happen once or twice when I switch between Different Characters\

#

Ok i will check

#

ty

#

hi step 3 link is not working, i tried to login manually from the hamburger menu and when it goes back to homepage, its not logged in?

solid mesa
ornate kite
#

works and logged in there

#

i have lot of profiles there

#

can i pm u ?

#

so i can know which one to delete pls

solid mesa
#

You should only have one for main game, then maybe one for quest speedrunning, leagues, beta, pvp arena. You will just have to click through the profiles, look at the loot, and delete the ones with the least loot

ornate kite
#

each OSRS character = another profile ?

solid mesa
#

Yes

ornate kite
#

thx ~ will this help with pvptracker issue too~

distant geode
#

Hey

#

Can someone help me

#

For some reason my bank tags didnt stick to my runelite

#

After yesterdays update i lost all my bank tabs that r on the side of rl for gearing up

distant geode
#

Ya

#

They not anywhere there

#

I had bag tabs set for eaisy withdraw i cant find them anymore

stone parcel
#

You tried step 4?

distant geode
#

Ya bro

stone parcel
#

Can you post a screenshot of the profiles2 folder with size and date of the files shown?

distant geode
#

Idk where they went

#

Those random long name profiles r just be trying to import the the top 3

round jacinth
#

can you instead use print screen key so we can help better

#

i know those two pictures are one wide picture but just combine them into 1 image

lone reef
#

Hey all, my loottracker doesnt seem to log any NPC kills but does log cluescroll stuff? any ideas?

gilded kayak
#

we changed to use jagex's official loot tracker info, for NPCs

#

but you can disable it apparently, so you need to boot up the official client, or mobile, and enable it again

#

It's the in-game setting Loot Tracker - Track loot, only available on mobile/official

lone reef
#

aah never figured that one out.. works like a charm. Thank u!

mild kelp
#

I cant use runelite if Ive upgraded to a Jagex account?

#

Its telling me to use the jagex laucher instead

oblique plume
#

launch RL with the jagex launcher

mild kelp
#

ty

viral night
#

what is this plugin, i want to get rid of it lol

solid mesa
#

godbook I think?

viral night
#

tyty

prime sorrel
#

Is there anything further I can do as far as troubleshooting my SSL issues? Sorry to be niave, is RuneLite a community driven project, or is there somewhere I can email to see if anyone can look into it?

charred wind
#

you were having SSL issues to jagex servers too, yes?

#

does mobile work?

prime sorrel
#

Everything works, I can play for a couple hours on Runelite, before it will eventually kick me out

#

I haven't tried playing on mobile for like a full day or something, my phone is kinda small and I have bad vision lol

round jacinth
#

Who’s they in this context

prime sorrel
#

sorry, Dura and felanbird

#

from thsi community

gilded kayak
#

I read the logs and he had 400 from auth.runscape and SSL error from api.runelite.net

oblique plume
#

should we ask the "what router do you have" question pause

#

do you have issues after a consistent amount of time

prime sorrel
#

Can't find any correlation to an amount of time before it happens. It almost never happens when I first login and start playing for a session... it's usually after at least an hour of palying I would say. After that, it feels random.

round jacinth
#

2 hours and 5 minutes of a session and in that interval? Lol

prime sorrel
#

is that what you see in the log or something?

leaden trail
#

What router do you have?

prime sorrel
#

Eero 6

leaden trail
#

Unlucky

#

That's unfortunately not the answer that would have had an easy fix

prime sorrel
#

:[

oblique plume
#

it seemingly presents as one though

#

like you lose the ability to connect to lots of stuff at the same time

#

you even had a hub plugin 401 you

prime sorrel
#

ima 401 them if they don't start behaving

charred wind
#

router clearing sessions after 2 hours?

prime sorrel
#

ope just happened lol

#

justt in case maybe there is something " new " or " different" in there...

distant geode
#

Hey yea sorry

#

Ill do ot on my computer

#

@round jacinth

lime lotus
#

my client keeps crashing

#

every 15-45 minutes

haughty pumiceBOT
#

@lime lotus To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

leaden trail
#

disable some hub plugins

lime lotus
#

just at random?

#

any suggestions? lol

round jacinth
# distant geode

If you look at the sizes and the dates they should tell you which one to try

leaden trail
#

I mean sending your full log would be a bit more helpful than just a snippet

round jacinth
#

The ones that are 116kb look good

leaden trail
#

but you probably just have way too many installed

distant geode
#

I did

#

But my bank tag layouts didnt stay

#

I had a bunch setup for quick invy setups

#

And cant find it anymore

stone parcel
#

Make sure you are double clicking to switch to the profile after importing it.

distant geode
#

I am bro

#

Idk where they went

devout kettle
#

I've got an issue with Inventory setup, not sure if this is the place to ask about it! It's just that everytime i select my setup it just doesnt do anything in the bank

stone parcel
#

Iirc you have to click a little 👁️ icon near the setup to have it show in bank.

#

Or maybe the filter icon...

#

One of those.

devout kettle
#

I do click the Eye and it pops up like it normally would, but for a few days now it doesnt change the bank

#

Ignore the messy bank, but you see what I mean

solid mesa
#

You have these on?

devout kettle
solid mesa
#

Thats the problem

devout kettle
#

Thank you very much ahah, glad it was that simple, it fully works now!

atomic kelp
#

I already checked my Firewall

solid mesa
atomic kelp
#

Okay. How do I fix it?

final veldt
#

Im having the same issue right now also @atomic kelp

gilded kayak
#

can i bet you 2 live in the same country or area of the usa

final veldt
#

I live on a boat out in the ocean. Running off starlink.

gilded kayak
#

fun

#

if the other guy say the same thing i'm gonna shit

final veldt
#

Hahaha wouldn't that be something

atomic kelp
#

Midwest

gilded kayak
#

are u using starlink also

final veldt
#

It's resolved itself @atomic kelp Mine is up a running again.

atomic kelp
#

I'll try again tomorrow

#

It's getting late

#

Woohoo mine is now working too!

potent geode
#

anyone elses item charges not working?

gilded kayak
#

it's easier if you don't ask a vague question, but i'll just assume you're talking about binding necklace, jagex changed the chat message this week so it no longer recognizes it

leaden trail
#

(which will be fixed with the next release)

potent geode
#

legends

#

making my 98-99 runecrafting painful

#

cheers for the quick response

gilded kayak
#

yeah they decided this week the message should no longer be gramatically correct

potent geode
#

just a fuck around not knowing how close my binding necklace is to breaking

leaden trail
lofty furnace
#

im having trouble with my freeze timer, ive got the box checked but nothing appears on my screen when im frozen

devout cobalt
#

is there an issue going on with ge prices plugin?

stone parcel
#

Not that I've heard in here, what issue are you having with it?

devout cobalt
#

i restarted client and its working now, thank you

wild creek
#

Because mine broke after saying like 90/100, Didnt update dynamically but maybe thats normal behaviour

solid mesa
#

I think that's from tic-tac's item charges improved. Core Item Charges does not track perilous moons charges

wild creek
#

I thought it used to dynamically update, but wasnt sure if Im gaslightin myself

haughty pumiceBOT
#

Get support for the Item Charges Improved Plugin Hub plugin here: https://runelite.net/plugin-hub/show/tictac7x-charges.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

solid mesa
#

I doubt it's a similar issue since there's no chat message for moons armour. But you'd have to report the issue to the plugin author

crisp dune
#

How long has it been since you've completed a lap of seers course? Completing another should fix it for you

cunning horizon
#

Is this intended behavior or an issue where escape option takes precidence over the orb options such as activate quick-prayer?

crisp dune
#

it's intended behavior

cunning horizon
#

Interesting, thanks

astral glen
#

book of the dead's destroy option is broken. mobile and official client are functional.

gilded kayak
#

!safe

haughty pumiceBOT
#

safemode: To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

gilded kayak
#

you probably installed a hub plugin that removes it

#

or breaks it

astral glen
#

ok, if thats the case would you mind checking also? it was fine pre update. and i havent added anything since. i play a uim so drop/destroying shit is fairly common

charred vigil
#

when looting the last coffin in hallowed sepulchre we are getting duplicated entries in the loot tracker

Coffin (Hallowed Sepulchre)

and
Hallowed Sepulchre Grand Coffin

assuming this will be fixed on its own

empty minnow
charred vigil
#

I also haven't noticed it happen anywhere else, just at the sepulchre not sure though

oblique plume
#

youll have to delete the duplicates yourself

#

but next release will have the fix to stop the duplicating

charred vigil
#

alright thanks

hushed lynx
#

anyone got any idea how to get rid of this haha?

solid mesa
#

godbooks plugin

bronze isle
#

I've seen a few github support tickets for audio. For some reason after using artic 5 series headphones on my PC 1x I have never been able to use game sounds again across any of my audio devices - anyone ever experienced this?

#

They wont play via BT, via hardwire sound, via 2.4 connection etc - just no game sounds anywhere

oblique plume
#

what if you disable all but one device

#

then boot RL

bronze isle
#

disable all audio drivers except one?

#

I can try!

oblique plume
#

i think just the device in the sound devices overview

bronze isle
#

no dice 😦

oblique plume
#

dunno then