support

[nova breach]

1 sec

Actually I lied I just changed it to 1000ms 10 mins ago it's still there lmao

[round jacinth]

If you do longer like 4200 that should be enough for the delay of animation at mlm and bone mining

What pickaxe are you using

You don’t want shorter I think

[round jacinth]

Or you get false positives

[nova breach]

Would that effect rocks too though?

I tried iron-addy and coal/gold

[round jacinth]

No it’s animation of the player

[soft cape]

what are somw good plugins i shoud be using

[round jacinth]

Not all animations are added for notify

[round jacinth]

Any core and none hub

[nova breach]

Changed to 4200 to see

[round jacinth]

You could try regular dragon pick no

[nova breach]

Nothing

[round jacinth]

No orn

[nova breach]

Ok

[round jacinth]

Maybe we missed it idk

[soft cape]

orn just makes it look diferent if your into fashionscape

[nova breach]

Wait I did change the style since last time I mined

From the cream to red

Let me try with the cream

[round jacinth]

orn kit gives a different animation because it’s a different item animating

It’s the same motions but the animation id is tied to the item I think

[nova breach]

Will report in about 15 sec

[round jacinth]

Ok

[nova breach]

It worked

So the red version of that is what's missing

https://i.imgur.com/EpA3iAZ.png this version

[round jacinth]

Check GitHub to see if there is an issue about idle notifier for that version of dpick or just post what you see there

So that it’s added in future

You can just stick to the working dpick for now

They need to stop adding dpick variations lol

[nova breach]

Fr

Yeah I'm gonna stick to the working one cus no way do I wanna mine w/o idle notifier haha

I don't see anything on the github, where can I submit a suggestion for it?

[round jacinth]

In the issues tab create new issue

And follow the instructions and fill it out

[nova breach]

Oh I didn't look at issues tab

[round jacinth]

search the issues for dragon pick or what ever and see if you see the issue you’re having existing or not

Then post it if you don’t

[nova breach]

Just did, thank you brother

[round jacinth]

👍

[nova breach]

Dang cdfisher replied within a minute lol

[round jacinth]

yeah he’s active

Looks like they have a fix for it but it’s waiting a review of the code

🙂

but that’s how you get core plugins fixed when they’re wrong 🙂

[nova breach]

Thanks, yeah when i searched I didnt search for trailblazer tools i just searched dragon pick

[round jacinth]

you’re good dw about it

[blazing glade]

Hello I have an issue with my runelite crashing whenever I load a new instance or world hop.

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[round jacinth]

!safe you could also see if it happens in safe mode or not

[haughty pumice]

safemode: To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

[gritty dust]

hi

Is it possible to load my steam profile into runelite on linux?

Ive got runelite running with flatpack, apt and appimage.

[crisp dune]

Yes. Export your profile(s) from the steam-launched client, then import them after launching from the flatpak

[gritty dust]

ah so I must find steam profile folder somewhere

ill go try find it

[crisp dune]

I'm talking about using this button

[gritty dust]

ohhh

I get what u mean

Unfortunatly thats what im trying to achieve

run my steam account

using runelite

on ubuntu

sorry by profile I meant my oldschool runescape acocunt which is linked to steam

Ive been trying alot to make steam run it haha

[crisp dune]

https://support.runescape.com/hc/en-gb/articles/7080820427025-Unlink-third-party-account is what you need, I think

to unlink from a Steam account

[gritty dust]

yeah its a shared account

its okayy thanks for the support

[winter lodge]

Wondering if it's a known or new issue, but I've been trying to set my left click in my bank to placeholder via menu entry swapper. It would say in the caht window that x item default left click has been set to 'Placeholder' but hovering the item reads 'All-but-1'

[round jacinth]

it's a new issue from jagex afaik, #support message maybe

[dim owl]

I've seen a lot of comments about menu entry swapper issues. I know it's being addressed. I am having an issue that I'm not sure is known or not from browsing around here. Under the UI swaps section of the MES, the option for shift click from the bank does not seem to be working. I have it set to shift click withdraw all and it still only will withdraw 1 with shift held.

[round jacinth]

restart your client

[dim owl]

I just did a restart

[trim mural]

Hi all, ive just launched my runelite client via jagex launcher and found that my profiles are not logging

[round jacinth]

then your issue is the same as the ones we know about i think

[haughty pumice]

@trim mural https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[winter lodge]

Thank you, I thought something was wrong

[trim mural]

i tried loading previous profiles and the last one is from february

any way to get the most recent?

[elfin crown]

really bad lag in TOA. anyone know about that?

specifically akkha

[round jacinth]

check the modified dates

[trim mural]

just did that!

[round jacinth]

one of the views on the import profile button has the ability to see date

[trim mural]

thanks!

any way to prevent it from happening again?

[round jacinth]

bad exits/crashes/power outtages etc may cause it

[stark horizon]

Anyone get these client freezes that last for one tick, then when the client become responsive again the camera jumps away from your character then rapidly re centers?

[elfin crown]

im getting so many freezes/bad clicks/lag frame drops in toa..

[tender swan]

Hello

[haughty pumice]

@elfin crown Many plugins from the pluginhub break the client in subtle or not-so-subtle ways, including causing issues like client freezes. We do not support pluginhub plugins because we do not make or quality control them, and do not recommend their use.

Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

This temporarily disables the GPU plugin and all hub plugins which will allow you to confirm the issue is caused by one of those plugins and isn't a core RuneLite issue.
If the issue is caused by a hub plugin, you should isolate which plugin it is and then uninstall the plugin.

[elfin crown]

makes sense, Ill try

[hazy lance]

hi guys, this is just a complete shot in the dark, but ive just now installed runelite on a new pc since I was gonna play some after being away for some time, and was wondering if at all it'd be possible to recover my plugin settings that I had set up whenever I played on my old pc (which is now gone)

[haughty pumice]

@hazy lance https://github.com/runelite/runelite/wiki/FAQ#i-want-to-transfer-my-settings-to-another-computer

[hazy lance]

and just to clarify, cloud sync is only possible if you were actually ever logged into runelite previously right

[gilded kayak]

only if you ever logged into RuneLite, via Google, and toggled it on yes

[hazy lance]

was it always a google login? I could swear that years ago I actually had a runelite login that wasnt google attached, could be misremembering though

[gilded kayak]

you are misremembering yes

to log into RuneLite, not the game OSRS, required google only, or whatever google accepts

I know people come in here because they used their school email to sync, via Google

[hazy lance]

fair enough, thanks for the assist anyway. i'll be redoing my plugins slowly as time goes on I suppose lol

[merry geode]

Is anyone having client crashes? I can't swap worlds; my entire client will stop responding. also stops responding randomly every few minutes.

[lean compass]

i used to have an option to filter spells etc. here but now i do not

any advice?

i have spellbook plugin on

[oblique plume]

Isn't that a jagex option

[lean compass]

brilliant. thank u

[warm tangle]

I can log in mobile and on my desktop but when I try on my laptop I get either failed to log in or malformed packet. Any ideas? I have factory reset my laptop and it’s still happening

[gilded kayak]

check your client.log and see what 3 digit error jagex is sending you

[abstract zinc]

I'm unable to change the bank settings within Menu Entry Swapper to shift-click Withdraw-X or Withdraw All. The other options work. Any idea?

[gilded kayak]

do you have placeholders disabled?

like does the lock icon at the bottom of the bank, have a non-red background

[abstract zinc]

No I have them enabled, the lock at the bottom of the bank is highlighted red

[gilded kayak]

oh then I guess it's broken for both types

[abstract zinc]

Oh is it a known issue?

[gilded kayak]

before i say what i think it is, have you closed the client in the past day

[abstract zinc]

When I click the lock to turn off place holders and shift click within the bank it shows "Placeholder (insert item name)"

[abstract zinc]

Yessir

[gilded kayak]

yeah it's because of that entry

I think we have to make it so you can't menu swap to placeholder to fix this issue #development message

[abstract zinc]

Ahh I see! Fair enough thanks for letting me know

[pulsar shadow]

hi im currently doing mm2 and im on the underground part and my runelite stops responding

[hot oasis]

Disable GPU or 117hd

[pulsar shadow]

thank you. ill give it a try

[charred wind]

Quest helper was causing issues this week reportedly

[solid mesa]

I believe it only happens when you have another plugin as well, that quest helper alone doesn't cause it. But not 100% sure on that

[brisk owl]

Weird issue, anyone else run into a weird bug where the Runelite UI (like any UI relating to the right bar) is a bit laggy/delayed when GPU is enabled? This started today, thought I'd check

Got a 3080 so i dont think its a hardware issue

[spiral hare]

does anyone know why the !kc and !pb dont work for me? i cant see other people using the command either

this is happening a couple months now

[stone lintel]

Any staff members here, I can’t add any new plugins to my mac runelite client. Is it being in safe mode affect it in any way

[haughty pumice]

@brisk owl Graphical artifacts? Try disabling hardware acceleration: https://github.com/runelite/runelite/wiki/Disable-Hardware-Acceleration

[oblique plume]

is the chat commands plugin on

[oblique plume]

safemode disables hub plugins

[stone lintel]

Do you know how to take it off safe mode @oblique plume

[oblique plume]

the same way you enabled it, but in reverse

[stone lintel]

I forgot 😭😅

I’ll search it up some where bro

[haughty pumice]

https://github.com/runelite/runelite/wiki/RuneLite-Launcher-Configuration

[oblique plume]

you should have done it in there but it could have been done elsewhere

[stone lintel]

I think it was that way

Thanks bro

[winged tapir]

My client keeps crashing during MM2, but only in the caves lol

Should I send my log here?

I asked Claude and it seems like a java.lang.OutOfMemoryError: Java heap space

Any ideas?

[zealous cedar]

turn the gpu plugin off

[winged tapir]

Will do, cheers

Do I have to permanently keep this off now?

Or just in these caves for some reason

[mortal pond]

just those caves

[winged tapir]

ok cheers

for future reference, is there a known reason as to why that happens? Or just something with GPU plugin in certain areas

[zealous cedar]

its due to a change jagex made in the game update on the 9th. theyre fixing it back next week

[winged tapir]

Ahhhhh

Makes sense, thank you!

[untold crane]

I have a recurrent bug with custom left click options recently. There are several items in my bank that are set to 'withdraw-1' or 'withdraw-10' on left click. It seems these are being randomly shifted 1 menu item over repeatedly, even after I reset them to previous value. For example, my 'withdraw-1' items are being changed to 'withdraw-5' on left click without any action being taken. I can reset this but it seems when I relog it is once again shifting. Any idea what is causing this or how to fix?

[round jacinth]

Restart your client and if that doesn’t fix it then it’s the bug we know about

I’m not sure what the place holder but is if it’s related to this one

Scroll up or search in discord it’s a known bug rn tho

[untold crane]

Ok thanks, as for placeholder it seems nondiscriminate. Logs potions food tools etc. I do have placeholder enabled but not 100% sure if this is related to what is described above. If placeholder bug is removing certain menu options then maybe the shift is happening secondary to that

[viscid kernel]

We pray the placeholder problem is fixed 🙏

[broken zinc]

at tob my boss noise quit working, does anyone have a suggestion on what it could be in runelite?

[odd kite]

same spot without fail my client crashes on the way to manical monkeys, any ideas?

[stone parcel]

Turn off GPU/117 plugin, whichever you use.

#support message 😄

[odd kite]

I saw the comment about turning gpu off, mine was already off didn't know about 117 plugin

[stone parcel]

Ahhh, glad it worked! 😄

[kind saddle]

what a sick thing this is, my runelite crashes out of nowhere, does anyone know what it is?

[viscid lantern]

turn off gpu/117 for that part of the quest

[kind saddle]

ty

[brisk owl]

Weird, that seemed to fix it. Why would this be causing any issues w a 3080 i9 10900 lol?

and it only randomly started overnight

[oblique plume]

It's something to do with a set refresh rate from the driver afaik

[full wind]

Can confirm this works

[green violet]

so 117 is broken too then? i thought it was just gpu plugin...

[gilded kayak]

behind the scenes 117 is just GPU but with hd

it's only a problem in that exact area of the game

[wind owl]

after getting potion storage and doing the import tab tag method to get the potions in my bank tag layout theres a big scroll bar now, is there a way to not have that? https://gyazo.com/121dc2ea311befdf6c847163d679df01

it used to stop at the rune pouch and couldnt scroll any further

[cerulean jolt]

o.o is this runelite or plugin related? the "Your url or filepath is incorrect"

[zealous cedar]

its from a plugin

[cerulean jolt]

alright ty 🙂 now im on the hunt to find out which one!

[viscid lantern]

taskjingle

[cerulean jolt]

oh hey thats right! tysm lol saved me time

[fresh cosmos]

is there a way to make it so you can press enter, and the ring automatically select the first saved ring from the travel log?

[crisp dune]

no

[wind owl]

bump

[gilded kayak]

i believe that is correct, scrollbar not being like that is a bug that like 5 people can replicate

[wind owl]

what you mean 5 people can replicate?

[gilded kayak]

this is a bug, that only like 5 people since october 2024 have reported

the outcome you currently have with the scrollbar is correct

when the person originally reported the scrollbar not going past the last item, adam tried to replicate it and could not

[wind owl]

so im 1 of 5?

im trying to have it not go past last item

[wind owl]

rip

[bright bear]

is anyone else getting the "custom drop sound" while attackin npc's?

i keep hearing it while im fighting cerb

driving me nuts lol

i tried resetting client

[haughty pumice]

Many plugins from the pluginhub break the client in subtle or not-so-subtle ways, including causing issues like client freezes. We do not support pluginhub plugins because we do not make or quality control them, and do not recommend their use.

Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

This temporarily disables the GPU plugin and all hub plugins which will allow you to confirm the issue is caused by one of those plugins and isn't a core RuneLite issue.
If the issue is caused by a hub plugin, you should isolate which plugin it is and then uninstall the plugin.

[bright bear]

think i figured it out, was the "max hit" option. i didnt know that was even a thing, ive never checked the box or even seen it until today

[candid stratus]

Anyone has a clue how to remove 50fps cap? raised it in 117hd to 120 from 60 but its stuck at 50

[oblique plume]

did you tick the box to unlimit it

[candid stratus]

Yes

[oblique plume]

vsync?

[candid stratus]

Adaptive

FPS control is like this

[teal glacier]

So does anyone know if there's a plugin that I can set the DT2 unique item drop sound for all collection log sounds (Like the C engineer plugin but able to set it to the dt2 boss jingle)?

[candid stratus]

Check

its changing from 50-70 ish when i make the window smaller. Is it just my gpu not able to manage? I do pull 200 fps in cod so idk

[blazing glade]

Yeah my runelite crashes in that area too, Just disable HD and GPU and you'll be fine

[candid stratus]

not realy, drawdistance did tho i lowered it to 15 (basicly nothing) and it went to 130

[gilded kayak]

did you just reply to someone to tell them the answer, that they already were given

and said "ty" to

[blazing glade]

I saw the MM2 screen shot and that's about it ngl lol

mb

[ornate kite]

It doesn't start, it just appears in the taskbar

[candid stratus]

Is there a way to check which bit version i run for runelite?

[oblique plume]

are you spying on your neighbors computer

what kind of resolution is this

prob you just need to reinstall though

[haughty pumice]

Download and install the updated RuneLite launcher from the website link in #welcome. You don't need to uninstall your current version. You will not lose any settings or plugins.

[oblique plume]

the task manager would have a (32 bit) on it if its 32 bit

[ornate kite]

runelite only works for 64bit?

[oblique plume]

based on the fact we supply a 32 bit launcher, no

[ornate kite]

I will try to reinstall it

[upper blade]

any particular reason why my runelite is crashing when i run resizable windows and 2 accounts. usually one window first closes out and then the other not long after.

it just started happening yesterday, i have never had an issue with it crashing before. i also don't get an error message when it closes.

[stone parcel]

Are you in mm2 tunnels?

[upper blade]

no i already know about the graphics settings

[ornate kite]

the problem keeps occurring

[upper blade]

it doesnt matter what i choose for 117 or gpu its the same issue either way.

[haughty pumice]

@ornate kite run this command in cmd, then show us the displayed output through a screenshot.

"%localappdata%\runelite\runelite.exe" -c -v --console -- --debug

[upper blade]

well this was helpful lol

[ornate kite]

Still cant fix it 😦

[silver rapids]

You must be having the same issue I'm having where switching profiles is crashing it on one specfic profile. turned gpu settings off

[twin scroll]

Are there plans to make Bank Tags work as seamlessly with Potion Storage as Inventory Setups does? I am not using the old deprecated Bank Tag Layouts plugin, but it's really obtrusive to deal with potions within a tag tab. Unless you have a Bank Placeholder, the duplicate and remove options go missing.

[upper blade]

there an actual place where i can get technical support besides a discord channel

[oblique plume]

buy a plane ticket to my house i guess

[gilded kayak]

potion storage was implemented by jagex in an objectively terrible way, so it's unlikely bank tags will get any better than what we currently have

[gilded kayak]

!logs

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[twin scroll]

No way to just keep those two options in the menu I take it? Or perhaps add it via a sidebar menu like Inventory Setups?

[zealous cedar]

there probably should be duplicate/remove there

[twin scroll]

Seeing that it is also missing for Inventory Setups when in the Bank Interface, I swear that wasn't the case before. New bug?

Can still add/remove via the sidebar in Inventory Setups at least which is good.

[clear stratus]

to his house btw, bro is loaded and has a private airfield

[zealous cedar]

it might be new, jagex keeps rewriting the bank ops

[upper blade]

here ya go @gilded kayak

mind you, this only started yesterday

[oblique plume]

did you update your graphics driver yesterday

[upper blade]

no i didn't @oblique plume

[zealous cedar]

can you try safe mode and see what that does?

it kind of looks to me like this should be working

[upper blade]

I just updated my card, we will see how it plays out

[wispy bloom]

^ I've been having the exact same issue as them. My client has been closing randomly for the past week. It happened yday while I was in the middle of colo so I looked online through the github and couldn't find how to fix it. GPU/drivers are all up to date.

[upper blade]

i just updated my drivers and it is still persistent, lasted about 30 minutes this time with just 1 account rolling

[crisp temple]

any idea why i just logged into to see all my profiles were deleted O_o

i am logged into the correct runelite account

[haughty pumice]

@crisp temple https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[crisp temple]

i managed to import the profile i recently used but i'm still a lil confused as why all my profiles were deleted

anyway its all good now, ty

[green violet]

i basically deleted all the auxiliary plugins i could and im still having crash issues. not sure what else to do

[upper blade]

I just tried RS3 on the official client as well and thats dropping out as well after some time, so I am not sure what is going on.

[stone parcel]

If Alex suspected gpu drivers, you might want to start trying many older ones.

[upper blade]

I was using an older driver, i recently updated it about an hour ago and the problem persists

[potent jolt]

is osrs offline?

[zealous cedar]

no

[wind fractal]

hey guys, trying to help my friend get the "You are now idle!" message to appear in chat, but cant figure out why its not appearing. Here are some relevant settings screenshots for idle notifier.

[blissful forum]

Running into issues while multilogging where my second client keeps crashing. Haven't tested it too much elsewhere but it seems to be happening specifically in the mm2 caves

[stone parcel]

Turn off GPU/117.

[oblique plume]

what are you doing that you expect a notification for

[wind fractal]

mining the rocks in cam torum

calcified rocks

[oblique plume]

with what pickaxe

[wind fractal]

dragon

[oblique plume]

theres a orn kit that doesnt work

[wind fractal]

let me verify that he isnt using an orn kit but i dont think he is

[blissful forum]

turning off gpu appears to be working, thanks

[wind fractal]

ah this

[oblique plume]

that could be a bad one

take the kit off

[wind fractal]

thanks ill try that

[leaden trail]

Infernal (or) doesn't work

[wind fractal]

makes sense, thanks guys

[visual birch]

Tab doesn't make me respond to pm anymore, is that a runelite thing or a regular client thing?

used to work for me prior, stopped working for me recently

nvm party hotkey was taking over it

[devout cobalt]

is there any way to hide the xp counter bar that comes out in the screen but still keep the xp drops?

[mortal pond]

right click the "xp" button, choose "setup", and then set both "counter" and "progress bar" to off

[devout cobalt]

amazing! thank you

[abstract otter]

I've been hearing this weird "Da-ding, da-ding" when I play and my screen will sometimes shutter or freeze and I don't know what's causing this? E.g., I was doing TOA and I went to wardens P2 and all of sudden my whole screen started freezing with that weird sound appearing and even aside from P2 wardens I am hearing all throughout the weird at random moments

Not sure if this is a RuneLite issue or PC issue

[mossy swan]

sound is probs same thing just posted to #runelite

[abstract otter]

hmm

Ill give it a try

[green violet]

anyone here that can read log files?

[neat wagon]

Hello.

Runelite freezes during the blue moon boss fight, when you have to break ice and when the spikes spawn.

[haughty pumice]

Please refer to this flowchart for further troubleshooting.

[neat wagon]

is there a way to reset all settings, plugins?

[mossy swan]

you can just create a new profile

[neat wagon]

I've tried doing that, but it keeps my old settings for some reason.

Nevermind.

Figured it out, will do another test and will tell you how it goes.

it has fixed it

Thank you

[delicate olive]

So this is happening on gpu too? Thogutht it was just 117hd

[still badger]

for anyone who uses inventory setups, after updating an item in the setup, it does not update on the bank tag,

anyway to make it so it does?

[round jacinth]

You need to tag the items too not just layout

[round jacinth]

It’s both. 117 is extra stuff ontop of regular gpu. They both don’t work in mm2 tunnels.

[thorny fractal]

Hello everyone, I’ve ran into an unusual issue that started this weekend. Whenever I log in to RuneLite and begin clicking around, my computer loses its internet connection. I know it sounds odd, but I’ve been monitoring with a constant ping all morning, and the internet drop only happens while playing through RuneLite.

Has anyone else every had this issue? What did you do to fix it?

[haughty pumice]

@thorny fractal open command prompt, type this in: ping -t oldschoolXXX.runescape.com where the XXX is your world minus 300, for example world350 = 50

[thorny fractal]

Clean pings all the way through. For reference, I've launched the official OSRS client and mobile, had no issues - it's ONLY when using RuneLite.

[mossy swan]

i guess your router could have some "ping of death" thing

try turning off world hopper / the pinging in it

[thorny fractal]

The Show World Ping?

[mossy swan]

i forget what the option is

but by default it pings every world to get it's ping

[thorny fractal]

For what it's worth, I haven't changed anything in way of router or network equipment. Same modem and ISP for the last like 3-4 years I think? Unless the ISP changed something on their end.

[mossy swan]

they couldve updated your router

but thats just the first thing that comes to mind

[thorny fractal]

Huh, it was a little choppy/intermittent at first but it looks like turning off World Hopper might have fixed it.

So what do you mean by "Ping of Death" exactly? I work in IT so I'm fine with a technical explanation if you're feeling more up to it.

I found a reddit post from like four years ago mentioning a similar issue to mine and the closest to an explanation/cause I saw was something about bandwidth metering maybe?

[manic spear]

Hey gang. When I'm in a bank tag tab, the clicks in this menu all register for the option below it.
If I click "Withdraw 10" I get 200, etc.

menu works normally in regular bank

[mossy swan]

https://en.wikipedia.org/wiki/Ping_of_death its some old thing, but some routers still have "protection" against it

and because runelite ends up sending hundreds of pings very quickly it can trigger it

[mossy swan]

try restarting your client

[thorny fractal]

OH like the actual ping of death, I didn't know if you meant something RL/Runescape specific in this case. Gotcha, thank you!

[livid aspen]

I have 2 runelite opened client side by side, and when I am focused in one, the other drops to 10 fps, and same when I switch over. Before, i was able to have it so both clients were always 120 fps. Nothing is limited in the FPS control plugin was wondering if anybody could give me some guidance

[stone parcel]

Maybe something in your GPU control panel.

(Nvidia/AMD/Intel)

[livid aspen]

Nvidia, I will check it out ty

[stone parcel]

Np, gl! 😁

[split marten]

Anyone having issues with Better NPC highlite? I've been running TOA recently and got on to my BaBa Boulder highlights not working this morning. Checked NPC IDs and they're all still the same? It was just working last night.

[livid aspen]

Apparently you need to restart runelite completely as any changes to that plugin will turn all the highlighting off

[split marten]

I did try that. Even closed the launcher and restarted windows. 🤔 I might re-install and see if anything changes.

[livid aspen]

It would break for me and I would need to just close the client and reluanch it from jagex launcher and it would work - not sure why youre still wont come up..

Before you close the client, turn the plugin on, and then restart it and dont touch it

[split marten]

Very odd, it only decided to work again after deleting and re-entering the NPC ID.

[zealous cedar]

better-npc-highlight was just updated a few hours ago, by its author, so its possible any issues you are having that are new are related to that.

[oblique plume]

It def shouldn't mess with your settings

Perhaps something else is going on

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[fresh cosmos]

anyone know which plugin makes hovering over sceneary highlight it like this? https://imgur.com/vdJnuNy i downloaded a bunch of plugins yesterday... im not sure what did it

[remote tiger]

Sorry if this is the wrong place to ask, probably a stupid question, but I'm developing a basic plugin that is only enabled when you enter a certain region. One of them is the fortis colosseum, the issue is everytime I go in it has a different region ID.. What's the best way to achieve this, do I have to get all the possible region IDs.. or is there another way?

[charred wind]

Pluginhub dev questions are better suited for #runelite but try getting your region ID like this:

public int getCurrentRegion()
{
return WorldPoint.fromLocalInstance(client, client.getLocalPlayer().getLocalLocation()).getRegionID();
}

That might be wrong but it’s in one of my plugins and it works :)

[remote tiger]

Thanks I'll test that out 🙂

[next bronze]

Anyone recognize this chime? Audio mixer shows RL as the source, and I want to shut off whichever plugin it is.

[viscid lantern]

custom sounds plugin

[ornate kite]

How do I get rid of this horrible green?

[next bronze]

I should have guessed it had sound in the title >.> thank you!

[pulsar pawn]

https://youtu.be/OaKLvhvGZgA Does anybody recognize what this sound was? it kept randomly chiming during my raid and was sometimes freezing my computer too. It was 10000% runelite because I could cut it off mid chime if i muted only runelite, tried it with other sounds and it wouldnt mute it

[next bronze]

Check my post a few minutes ago, seems like Custom Sounds plugin is having problems. It was lagging my client bad, too.

[pulsar pawn]

Oh my god

youre a legend

[pulsar pawn]

ty

[oblique plume]

looks like the settings are fine here

[small yacht]

Was messing around a little bit and moved the ".runelite" folder to desktop because I wanted easier access to some of my screenshots, but I launch up runelite through the jagex launcher now and it seems to have resetted my settings and plugins to default so I would have to turn all qol changes all over again, the timers to my birdhouses and farms are gone and some stuff from my loot trackers is gone as well.

don't suppose there's anyway to revert this is there?

[viscid lantern]

close runelite and move the .runelite folder back

[solid mesa]

You can also right click the screenshot icon to open the screenshot folder. Or make a desktop shortcut to C:\Users\username\.runelite\screenshots

[little loom]

Not sure if this is the place to post it, I closed my runelite clients & re opened, for some reason my runelite profile page looks like this now & I cannot load plugins on both the profiles I use https://i.imgur.com/fzalXsU.png

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[small yacht]

the embarrassing thing is is that I don't know where it came from in the first place, I used the search bar in my folders to look up my RSN to get to those screenshots, saw it came from the .runelite folder, and dragged it out onto my desktop. I think I see it goes into my C:/Users/myname/app data, etc etc and see several runelite folders there too but not sure which one to put it back into

[solid mesa]

It goes in C:\Users\username\.runelite\ not appdata

[small yacht]

ooh got it! I saw it had a same file but I just had to drag the one from my desktop back into there to get all my info back, thank you!

[peak junco]

Hello, i'm getting the following error when i try to launch runelite:

i tried looking for it oon google, but found nothing

[zealous cedar]

looks like a certificate error

[peak junco]

Any idea how i could fix it?

[zealous cedar]

maybe use a different network?

[peak junco]

i'm trying to run runelite on my work laptop but don't have admin priviliges

could that be the reason?

[mossy swan]

yes it's very likely they block video games and/or entertainment

[peak junco]

yeah forticlient probably

[dreamy granite]

Hey, my runelite client keeps crashing, while taking up 100% of my cpu. Any things I can do?

[charred wind]

!logs

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[haughty pumice]

@dreamy granite Many plugins from the pluginhub break the client in subtle or not-so-subtle ways, including causing issues like client freezes. We do not support pluginhub plugins because we do not make or quality control them, and do not recommend their use.

Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

This temporarily disables the GPU plugin and all hub plugins which will allow you to confirm the issue is caused by one of those plugins and isn't a core RuneLite issue.
If the issue is caused by a hub plugin, you should isolate which plugin it is and then uninstall the plugin.

[charred wind]

also launcher.log might be helpful

[dreamy granite]

Thank you

where is the launcher.log?

[charred wind]

that safe mode recommendation is just to diagnose if there's a plugin causing this problem

[charred wind]

same place you found client.log

[pallid orchid]

hello

i am having problems with menu item swapper

[charred wind]

in the bank?

[pallid orchid]

yes

[charred wind]

when is the last time you restarted the game

[pallid orchid]

today

i reset my whole computer

[charred wind]

enable the extra options in the bank interface

[pallid orchid]

is that in game settings or runelite?

[charred wind]

game settings in the bank

not a runelite setting

[pallid orchid]

ok it is working thank you

how come it changed from before used to be able to just set to placeholder

[leaden trail]

Jagex, basically

[pallid orchid]

because with this set up now it just placeholds everything

ok thanks hope they change it

[dreamy granite]

Hey support team, I have come to realize others are having problems on runelite when going through the monkey madness 2 caves. Others are getting client crashes like me. Someone posted on reddit 3 days ago about it https://www.reddit.com/r/2007scape/comments/1jw4wjm/bug_monkey_madness_2_cave_traps_cause_client_to/

[gilded kayak]

yes we are aware of it but you did not say anything about mm2 caves

we could have told you the issue immediately, if you did

[dreamy granite]

just letting you know I didn't realize that woulda been the issue

[sinful pulsar]

Is there any reason why Runelite would be randomly deleting my profiles almost everytime I open the app? I keep importing old ones but they're super outdated and my current ones refuse to save.

[leaden trail]

The last part of that might be file permissions issues.

Are you force powering down your computer or sleeping it with the client open regularly or anything like that?

[sinful pulsar]

Are you replying to me?

If so, yeah I force power down quite often

[round jacinth]

Runelite would like to turn off properly instead being forced quit like a sudden power outage happened

Most applications are that way, even hardware

[sinful pulsar]

I get that but would that really be the reason why my profiles are fucking up? I've force shut down my computer for years but this is a recent issue

[round jacinth]

it could be in the middle of writing to disk or something

It’s a bad behavior generically lol

[leaden trail]

We don't entirely understand why it happens but it's almost certainly why you're having the issue

[sinful pulsar]

So is there a fix?

[leaden trail]

Close RuneLite before you force power off your computer

[sinful pulsar]

I genuinely can't tell if you're being a smartass or not

[mossy swan]

he is not

[leaden trail]

No

[mossy swan]

you should never force power off anyway

[leaden trail]

You not doing that is why you're having this issue

[sinful pulsar]

1. This has literally never happened in the almost decade I've been using this client.
2. I didn't ask why it's happening, I asked for a fix

Are either of you staff here or

[mossy swan]

ye

youve been pretty lucky then

[solid mesa]

You're gonna reported to your manager Unmoon

[sinful pulsar]

So are you able to answer my question

[mossy swan]

we have people daily who lose their settings becaues of a power outage or something

[leaden trail]

The fix is not to do it

[mossy swan]

yeah, fix is not to choke your computer

[sinful pulsar]

That's literally not a fix

[mossy swan]

it might forget things

[sinful pulsar]

This advice is like contacting a tech support helpline in 2002

[mossy swan]

[sinful pulsar]

My bad for assuming y'all might help

[mossy swan]

okay just so i can be sure what you mean

you hold down the power button to power off your pc?

[sinful pulsar]

Not every time but yes I do often

[mossy swan]

you dont select shutdown from the windows power menu, or anything?

jesus fucking christ mate

[leaden trail]

We're telling you how to not have this issue. If you want to ignore us, you'll keep having the problem, but that's a deliberate choice on your part, not a failure on ours.

[sinful pulsar]

Why are you talking to me like I'm 65 years old and never owned a computer in my life

[sinful pulsar]

I'm not ignoring you, I asked for a fix to an evidently common issue and y'all can't seem to help me

[mossy swan]

because this is a problem only a 65yo person who has never owned a computer would have

[leaden trail]

We've told you the fix several times

You just don't want to do it

[sinful pulsar]

No, you have not. You're reiterated your bullshit point but not provided me with any kind of solution.

[mossy swan]

you force powering off your pc causes your pc to lose data

that data happened to be runelite config

[sinful pulsar]

Powering off my PC manually has never affected anything in the decade I've played pc games

Until the last few days

[leaden trail]

Well you've been lucky and that luck ran out

[mossy swan]

as i said you've been crazy lucky then

[sinful pulsar]

It's literally saved via cloud

Idk how my pc being shutdown would affect an online save

[mossy swan]

if you are using runelite cloud sync that should not lose data, no

[sinful pulsar]

Plus it's giving me new profiles called default

Which has nothing to do with missing data

[sinful pulsar]

Yeah well I am brother

Both of my profiles have been cloud synced for years

[clear stratus]

the cloud sync could surely still be interrupted by a force power i would think

or force power would preempt a cloud sync from happening etc

(i could be wrong)

[mossy swan]

yes, that would only affect the settings you changed last though

[sinful pulsar]

So in theory, that would prevent data being transferred and not change existing data, no?

[mossy swan]

if your pc doesnt have time to send it to cloud, then it's lost

but thats only the changes, yes

[sinful pulsar]

So it just so happens that the cloud sync is occuring the split second I turn my pc off

A cloud sync for a probably 15kb file

[mossy swan]

now your issue sounds like your pc is failing to cloud sync

!logs

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[sinful pulsar]

Imagine if you sent this at the start of our conversation

[mossy swan]

yeah well is now the time for you to be a smartass and have me go away?

[sinful pulsar]

How on earth would that be a loss for me

You've done fuck all but argue with me

[mossy swan]

aight

[sinful pulsar]

Insane service, fuck me for asking for help regarding an apparently insanely common issue that nobody has a fucking fix for

Cheers lads

[gilded kayak]

dont turn your computer off without closing stuff

decades old issue on windows

[sinful pulsar]

Nah fuck you

[gilded kayak]

we don't work at microsoft

[sinful pulsar]

Well then don't fucking run a support group for a game client

[gilded kayak]

i thought u were leaving

[mossy swan]

you are free to not use runelite

[clear stratus]

people really be wilding out here

[fresh cosmos]

its fun to watch

[clear stratus]

insane service
like this is not exactly a paid gig. what series of life events have to occur for your attitude to be that fucked

anyway

[fresh cosmos]

what was your issue anyway?

cba scrolling up to find what you said

[clear stratus]

? wasn't my issue

was the Tiques guy that's now left

[fresh cosmos]

oh sorry lol

pce

1-0

[viscid lantern]

they left, but force powering off their system and then going when they experience data loss

[clear stratus]

bUt ItS nEvEr DoNE tHaT iN 10 YeaRS brO

[fresh cosmos]

brother

school thought me that you always save shit before you shut off your computer

gr1

[gilded kayak]

yup

but that's way too much effort

[leaden trail]

I can only tell someone the exact way to not have their issue happen so many times, if they want to view it as not a solution that's their decision and makes it entirely their problem 🤷

[verbal tulip]

Anyone know which plugin is responsible for making follower/pet options lower in the menu entries? I cant seem to find it

[stone parcel]

I think there is an in-game setting for it.

#runelite message

[verbal tulip]

Oh my gosh thanks so much haha

Was driving me insane

[teal ore]

yo as of recent i get a pinging sound whenever i get a max hit in game. i dont know how that got there and i wanna turn it off. does anyone know if this comes from a plugin or in game setting? trying to look for it but can't find

[oblique plume]

Custom sounds plugin

[teal ore]

ty got it, is that a recent addition? i never had that before and i was freaking out during wardens core 😛

[round jacinth]

yeah they decided to add a new sound and made it a default on

[analog meadow]

Question. So i imported a couple of bank tag tabs and I scroll to the bottom but their is still more below I can't scroll anymore

Any fixes?

[dry coral]

Im doing monkey madness 2 and ive just gone down the trap door and am doing the agility steps in the dungeon, and everytime i fail an obstacle runelite crashes. it even crashes when i climb the vine to leave the lower level

[stone parcel]

Turn off GPU/117 plugin.

[dry coral]

ill give it a shot, thx

[stone parcel]

#support message if curious.

[plain verge]

hello im getting client freeze for 1-2 seconds when doing toa, specifically at baba boulders and warden's core if out

[haughty pumice]

@plain verge Many plugins from the pluginhub break the client in subtle or not-so-subtle ways, including causing issues like client freezes. We do not support pluginhub plugins because we do not make or quality control them, and do not recommend their use.

Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

This temporarily disables the GPU plugin and all hub plugins which will allow you to confirm the issue is caused by one of those plugins and isn't a core RuneLite issue.
If the issue is caused by a hub plugin, you should isolate which plugin it is and then uninstall the plugin.

[crisp dune]

No, those can't be made smaller with the fixed viewport. You'd have to use one of the modern viewports to scale the UI up a lesser amount

[royal oyster]

Ok ty

[tawdry badge]

anyone know why the "custom overlay message" portion of this plugin keeps resetting every time I close and open runelite? I want there to be no text, but when I open osrs again the ready text is back in the box

it's responsible for this

[charred wind]

Probably adds it by default if there’s nothing there. Try adding a space or some other white space character. Might break it idk

Ground items does something similar in hidden items if it’s empty

[tawdry badge]

trying now

ayy cheers, it's worked!

did an enter as well so idk if it was the space or enter, but it's all good now. Thanks!

[round wave]

i cant launch runelite unless i click run as administrator. how do i fix this so i can launch it through the jagex launcher?

[haughty pumice]

@round wave If you got permission problems, open Command Prompt (cmd) as administrator and try executing the following commands while testing if the problem is solved between every step. Make sure RuneLite is closed when executing commands!

1. mkdir "%userprofile%\.runelite"
2. icacls "%userprofile%\.runelite" /grant:r *S-1-1-0:F /inheritance:r /t
3. attrib -r -a -s "%userprofile%\.runelite\*.*" /d /s

[plain verge]

im getting this error constantly in the log
what may be the cause of this?

[charred wind]

Dunno. Does it happen in safe mode?

!safe

[haughty pumice]

safemode: To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

[dire grotto]

Not sure if its a rs issue or runelite issue or whats doing it, but every time i try and cross this first stone obstacle on monkey madness 2 runelite freezes and crashes

[gilded kayak]

turn off gpu/117

[dire grotto]

ill try, reloading now

[gilded kayak]

it's because of a change jagex made on the game update on the 9th, that they are reverting in this weeks game update

[dire grotto]

Yep that fixed it, ty 🙂

[plain verge]

where can i find the file that shows which plugins are enabled or disabled?

[teal otter]

How do I go on about requesting a plugin to be created?

[charred wind]

#suggestions

[summer yoke]

so im having some trouble with my runelite profile not saving the plugin changes i make anymore.
i have cloud sync enabled though.
it all went wrong when i was playing around with my profile renaming it to some emojis and the next day it had removed all plugins from my profile. luckily i had a saved profile from a couple of months ago on my usb. but now it seems everytimne i restart it reloads from the same old profile and dosent save my changes.
any idea whats causing thi

old.main is the one that was corrupted and "Main" is the one i backuped

it's also creating new profiles names "old.xxx"

[leaden trail]

Send the full log

[leaden trail]

Post your logs

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[summer yoke]

this one?

[leaden trail]

Try this

[haughty pumice]

If you got permission problems, open Command Prompt (cmd) as administrator and try executing the following commands while testing if the problem is solved between every step. Make sure RuneLite is closed when executing commands!

1. mkdir "%userprofile%\.runelite"
2. icacls "%userprofile%\.runelite" /grant:r *S-1-1-0:F /inheritance:r /t
3. attrib -r -a -s "%userprofile%\.runelite\*.*" /d /s

[leaden trail]

Oh wait

Reinstall RuneLite in place from the link in #welcome and run it as admin ONCE

[oblique plume]

i dont see any issues

[summer yoke]

okay ill try that

[summer yoke]

but dont do this?

[oblique plume]

they do the same things

[summer yoke]

oh okay

[oblique plume]

you already have the new launcher too

but idk what dura is getting at

because i dont see the issue solved by that to be present in your logs

your log looks fine to me

[summer yoke]

hmm

its like it dosent overwrite my imported profile

[oblique plume]

i dont know what that means

[leaden trail]

Yeah I didn't see the obvious signs but configwriter got angry in the logs a bit so figured it was worth trying, easy enough

[summer yoke]

okay, so when i boot up runelite, all plugins and changes i made to runelite the day before resets to the one i uploaded

[oblique plume]

i dont see an imported profile to begin with

[summer yoke]

in the picture above the logs i show my profiles and explain

the one called old.main is the one that somhow got corrupted and deleted everything

but i had a backup from when i formatted my pc so i used that one, but that dosent seem to save my changes

does that make sense? sorry if im bad at explaining

[summer yoke]

ill try this now

[oblique plume]

thats just shitty hub plugins being shitty hub plugins

[oblique plume]

it looks like its doing fine in the log you sent, what if you post the client log from the past few days

[summer yoke]

that looks different

should be last 3 days

[oblique plume]

Renamed profile file main-0.properties to ??????-0.properties lol

Using profile: å??

these must be the emojis youre talking about

[summer yoke]

ye thats what went wrong i was renaming to emojis haha

was little drunk playing around

xd

[oblique plume]

i mean this still looks fine to me

are you sure your not interpreting your hub plugins being made terribly with everything not working

like idk change a chat color or something and see if that sticks

[summer yoke]

i dont know what you mean, but like my settings in the stadard runelite fishing plugin keeps reverting to standard and stuff like that

[summer yoke]

ok ill try something

[oblique plume]

your profile very obviously isnt resetting so youre probably just looking at like the one thing that some hub plugin fucks with and think everything is broken

[summer yoke]

no it isnt resetting

[oblique plume]

it it was failing to sync i would expect a log about it somewhere

[summer yoke]

but i keep installing picture in picture plugin and event hider since ive use them now but not when i made the profile

[oblique plume]

PiP is broken

no idea what event hider is

[summer yoke]

random event hider*

now it saves changes so maybe the stuff @leaden trail told me do helped somehow

Thank you for helping and looking through my logs @oblique plume and @leaden trail, hope that was it this time 🙂

[summer yoke]

what is wrong with it ? 😮

[round jacinth]

it has big performance issues I think

And maybe is broken too I forget

[summer yoke]

damn, one of my faves tho

[round jacinth]

I think it was written to see if it was possible as a hobby project not because it would work well but maybe I’m wrong lol

[summer yoke]

its working pretty well for me, but sucks if thats the plugins causing trouble for me lately

[round jacinth]

Any given hub plugin can be a cause of trouble

[oblique plume]

It's spamming the logs with garbage

[summer yoke]

ye and PSA dont make emoji profile names

[round jacinth]

that’s a sorta a given why would people do that

[summer yoke]

i just did lol

[round jacinth]

idk why OS allow it

It’s bad

I’m reading profile as Microsoft name rather than runelite profile

Anyways

[summer yoke]

oh haha

well runelite dosent like it, and yea i shoud've known, but thats how it goes

[leaden trail]

Picture in Picture once spammed someone's logs until their drive was totally full, I'd uninstall it lmao

[summer yoke]

holy shit haha

is there a better alternative?

[leaden trail]

No

[summer yoke]

okay, thanks for telling me though

[stiff python]

Not too familiar with reviewing github, but was there a requested to review the Timer and Buffs section? if the window is open on runelite - stutters occur in game, minor but very annoying

i also suspect theres not too much that can be done, since that timer/buff plugin fundamentally runs on it's own timer, and i think that's the problem.
maybe if the timer can be adjusted to "check" for farming patch updates on farm tick cycle? not familiar with feasability though, i might be way off lol

[haughty pumice]

Graphical artifacts? Try disabling hardware acceleration: https://github.com/runelite/runelite/wiki/Disable-Hardware-Acceleration

[leaden trail]

It might be that

[stiff python]

@leaden trail is that for me or the previous convo?

[leaden trail]

You

[stiff python]

ok ill give it a shot and follow up brb

[leaden trail]

Stuttering with the sidebar open is usually that

[stiff python]

disabling via configure will work with jamflex launcher too?

[haughty pumice]

FJDevelopment

#14978 Hiscores Lookup/ World Switcher refresh causes momentary Hang

Type

Crash or hang

Operating System

Windows
...

[oblique plume]

thats the root cause

its some refresh rate thing iirc

[stiff python]

ok great yeah that seems to have fixed it up, weird shit lol, thanks guys!

[dim bone]

Having a weird client crash issue

wondering if plugin related- not sure

[round jacinth]

are you in mm2 tunnels?

[dim bone]

how the fuck di dyou know

yes

[round jacinth]

because it's crashing if you have gpu/117 on

so turn it off

jagex broke mm2 on april 9th

[dim bone]

that explains it lmao

Ty big help

wait what do i do if the game freezes when i turn gpu off

[round jacinth]

have it be off when you're there, so turn it off before you even login

[dim bone]

no i mean when i turn off GPU the client just stops working

freezes entirely

[round jacinth]

!safe you can maybe make it toggled off while in safe mode (even though gpu/hub plugins dont turn on in safe mode)

[haughty pumice]

safemode: To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

[dim bone]

ah

[leaden trail]

Yeah the freeze on toggling is a GPU driver thing I believe

[frail terrace]

does anyone happen to know what plugin this is?

(i'm trying to change the threshold)

[viscid lantern]

pickpocket guardian?

[frail terrace]

oo yah tyvm

had mine set to 3 and died a couple times still from afking 😛

upped to 5:)

[charred wind]

Time to require plugins to identify themselves in chat messages

[quiet vapor]

gameval/ItemID.java

has a lot of duplicates with different ids for the same item. I want to mimic ItemID.POH_FLATPACK_FANCY_DRESS_BOX3 behavour, how do I know which one it gets?

`gameval/ItemID.java

public static final int POH_FLATPACK_FANCY_DRESS_BOX3 = 9867;
public static final int POH_FLATPACK_FANCY_DRESS_BOX3 = 9892;
public static final int POH_FLATPACK_FANCY_DRESS_BOX3 = 15032;
`

Thanks!

[pseudo dragon]

Hey, is there somewhere a guide to increase FPS for Runelite?

[solid mesa]

You'd have to check yourself with Identificator or see if there is more info on the wiki about the objects.

https://chisel.weirdgloop.org/moid/item_id.html#9867,9892,15032
Seems like only 9867 is used?

[solid mesa]

GPU on, unlock fps on, vsync off, compute shaders on, minimize other plugins

[tribal adder]

Hi, I've logged in OSRS for the first time in a couple of months and my RuneLite account isn't showing any of my plugins or notes etc, it's as if I'm on a brand new account. Any ideas how to load my account back in to get plugins back? Thanks!

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[tribal adder]

sorted thanks 🙂

[viscid lantern]

item, itemnote, placeholder:

ItemID.POH_FLATPACK_FANCY_DRESS_BOX3;
ItemID.Cert.POH_FLATPACK_FANCY_DRESS_BOX3;
ItemID.Placeholder.POH_FLATPACK_FANCY_DRESS_BOX3;

#runelite would be a better place for this question btw.

[vernal badger]

Hello, my RuneLite started crashing frequently today, will a fresh install resolve this?

[stone parcel]

Are you in the mm2 tunnels?

[vernal badger]

Yes

[stone parcel]

Turn off gpu/117 plugins.

[vernal badger]

OMG

Thank you

[stone parcel]

NP 😁

"it's because of a change jagex made on the game update on the 9th, that they are reverting in this weeks game update"

[raven beacon]

RL on mac, sometimes my clicks are acting as though alt (option) is held down, as in, my clicks are turning the camera, not actual yellow clicks

oh extra note, this doesnt happen when i have external keyboard and mouse plugged in

[solid mesa]

Sounds like maybe your internal keyboard has an issue

If you go to this website do you see Alt keyboard events?

https://w3c.github.io/uievents/tools/key-event-viewer.html

[raven beacon]

do i just open the webpage and leave it there for a minute or so?

[solid mesa]

Yea I would

[raven beacon]

yes this seeems to be showing alt right is being pressed when it is

isnt*

happens occasionally when i lightly brush the key

[solid mesa]

Yep seems like you've got a bad keyboard

[raven beacon]

would it be worth trying to remove the keycap to clean?

[solid mesa]

🤷‍♂️ That's up to you

[raven beacon]

or can i just disable it somehow?

its quite a new macbook

[solid mesa]

Is it under warranty? Take it to apple

[raven beacon]

it's definitely under warranty but i didnt buy it direct from apple

i've downloaded karibiner which allows me to disable just the right option key ! thanks for the tip on the key event viewer

[thorny fractal]

It looks like this is happening again unfortunately. 😦 Not quite as often, but started up again today.

Recap: RuneLite is causing my PC to drop connectivity. It is not happening on the Jagex client or on mobile, but any sort of screen transition (teleporting somewhere, stepping into a new area that has to load like doors leading to DT2 bosses, etc) is causing connectivity loss. If I close RL after connectivity drops, everything comes back like normal.

And this is with World Hopper plugin turned off.

[stone parcel]

Just curious, is it only your PC that loses connection, or all devices connected to the router?

[thorny fractal]

Just my PC I'm pretty sure, but let me test and I'll update here.

[somber hawk]

can anyone help me out, runelite keeps crashing and i have no idea why, i normally never have issues running chrome with runelite and even streaming on discord but for some reason with only runelite open it keeps crashing

[oblique plume]

does it happen in safemode

[haughty pumice]

To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

[leaden trail]

Are you in mm2 tunnels?

[somber hawk]

yes

[leaden trail]

Disable GPU and 117

[somber hawk]

can i ask why that is?

[round jacinth]

jagex broke mm2

[leaden trail]

It's a known issue from Jagex, should be fixed next game update

[somber hawk]

ahhhh i see thanks for the help

[thorny fractal]

Left is constant ping from my PC where RuneLite is running, right is my Mac Mini. It looks like it's just my PC dropping during the transitions.

[stone parcel]

Does it happen in safe mode?

[haughty pumice]

To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

[thorny fractal]

It does not happen in safe mode it looks like.

[gilded kayak]

if your issue doesn't happen in safe mode that would suggest something from the hub is violently shitting itself

as safe mode disables all the plugins from the

[thorny fractal]

😦 Lol. I haven't changed anything recently. Are there error logs or anything I could check inside of Runelite to maybe narrow down where it might be happening?

[gritty dust]

Hi RuneLite, is it possible to link a Google account or any other account to a jagex launcher account so it can be logged in to runelite without using jagex launcher?

[gilded kayak]

!logs

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[gilded kayak]

no that wouldn't make sense, Jagex has your account you need to use their flow

google does not have access to your OSRS account

[gritty dust]

Ahww I thought maybe same as steam

Since ur able to link a Steam account to a jagex account and login using steam

[gilded kayak]

if you could play osrs through the google games launcher then I guess maybe, but no

the steam thing is an official partnership between Jagex and Steam

[gritty dust]

I wanted to give someone access to one of my accounts which is Linked to my JL

[gilded kayak]

that seems like a great idea

[gritty dust]

But that would result in him having access to all accounts haha

Well it would be if it worked

But that's not possible beside linking a steam to it and forcing him to use steam client

Well if there's made fun of in the runelite discord it self I'll ask elsewhere thanks anyway!

[gritty dust]

Try to disable GPU plugin

[thorny fractal]

It's working without the GPU plugin, dang. Lol

[oblique plume]

i do not expect the gpu plugin to cause network instability

[thorny fractal]

What's the difference between GPU and GPU Experimental? Would I be able to use the latter instead?

[gilded kayak]

gpu experimental has sailing changes

i did not suggest it since I was thinking "if my GPU was causing my internet to die I'd just go walk into the woods"

[thorny fractal]

I have no idea why but that does seem to be the issue. Rj, what made you decide on disabling GPU? I turned it off and it's loading just fine on transitions now but if I turn it back on it drops again.

[thorny fractal]

I could probably do a screen recording for proof if needed but with it off everything is working.

[gilded kayak]

they read the very first error in your logs

[thorny fractal]

I did see that but skipped over it because it doesn't make sense as to why my computer drops full connectivity.

[gilded kayak]

I also skipped over it

[gilded kayak]

.

[thorny fractal]

I figured it would be another plugin that actually makes calls like wikisync, etc.

Well that's crazy. Do I have any troubleshooting/fix options?

Other than leaving it off I mean. I know that fixes it but it looks so bad without it. 😦 lol

[idle solar]

yo

i cant login

[solid mesa]

Do you have a jagex account? Are you using the jagex launcher?

[oblique plume]

this is just what you get if you force close the client sometiems

[gilded kayak]

yeah but the question is "why did that guy suggest it was the GPU plugin"

that was the answer

[idle solar]

dling jagex rn ye mb

can sum1 send the client

i dont get it lol

[round jacinth]

go to their website and download their launcher

[serene kayak]

I seem to have lost my main plugin profile and the client has defaulted to the only other one available (another manually saved one from 6 months ago) Anyone got an idea what might have happened?

[haughty pumice]

@serene kayak https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[serene kayak]

Think that solves it (importing the profile back into the client), thank you @round jacinth idfk what happened though

[gilded kayak]

https://oldschool.runescape.com/launcher

[idle solar]

so im gonna play normal runescape or what

thx

[round jacinth]

no, you can lanch runelite from jagex launcher as every instructional says

[gilded kayak]

no you're going to download the launcher like everything in 2025

like the origin* launcher

[idle solar]

ye my english rlly bad srry

[round jacinth]

the previous user who had this issue was happening because they choke their computer until it power off (pulled plug/held down power button) so their configs broke

[gilded kayak]

and some other annoying 2025 games launchers

[round jacinth]

but generically if you're not doing that no, we don't know why

[serene kayak]

I literally did that 15 mins ago so that's it for me too

[round jacinth]

yea

don't do that

[serene kayak]

appreciate the troubleshooting!

[thorny fractal]

So for this, is this a RuneLite thing or is this something I need to look at my GPU for?

[round jacinth]

the gpu shouldn't be causing connection problems, the person who suggested that as a fix literally only read the first line of your entire logs and said that's what to do i think

[idle solar]

well im dumb i guess i dled 4 times this but nothing hapen now rip

[round jacinth]

can you elaborate on "nothing happens"

i think your internet is just dropping and it's likely not runelite

(for erreth)

[thorny fractal]

That's the thing. I can recreate the issue immediately by launching RuneLite and playing whereas it has zero issues on anything else.

Jagex client is fine, streaming services are fine. I work remote connecting to a Citrix VDI all day for work, and it's fine.

[round jacinth]

you lost connection to cloudflare's dns even in your ping check

[thorny fractal]

I am happy to take screenrecordings or whatever you need to show connectivity is fine until some sort of transition happens in RL. I can reproduce it every time by launching RuneLite. It's even working in Safemode without issue.

[round jacinth]

if safe mode works without issues then runelite itself is not causing the problems but instead a hub plugin is causing it

or gpu plugin is but i don't think it's gpu

you can check if it's gpu by making a fresh profile and only having gpu on

[idle solar]

meh nvm i cant get it im trying for along time now and still says i got no account when i made one

[oblique plume]

could it just be your gpu itself is causing it

[idle solar]

god damn

[oblique plume]

like if you run some gpu benchmark does it cause soem problems

[thorny fractal]

Do you have one you'd like for me to try? I play other games too like FFXIV and Warframe (both recent) without connectivity issues.

I will create a second profile in RL to test the plugin though.

[oblique plume]

no

i have no idea why the gpu plugin would cause network problems

[thorny fractal]

Well, the fresh profile is working just fine weirdly enough. I think I might just consider this an opportunity to start fresh and call it a day lol.

[round jacinth]

!flow or do a search to figure out which hub plugin is causing issues

[haughty pumice]

flowchart: Please refer to this flowchart for further troubleshooting.

[thorny fractal]

I have too many plugins to sift through on the old profile, it's not worth digging through every custom setting.

[limpid galleon]

Hey guys i'm new to discord don't know discord etiquette. I'm having issues w/ Runelite for the first time, on a Macbook Pro. The computer is not very old, and my internet seems to be fine.

I'm lagging constantly in CG. Causing deaths at Hunleff v frustrating.

Restarting my computer seems to help sometimes, sometimes it does not. I've tried uninstalling and re-installing Runelite. That seems to help only temporarily, then it is struggling again on subsequent startups. I noticed something odd happening where when I clicked the Runelite app, it was opening multiple icons at once on my dock.

I would love to try a full uninstall, but I'm not very computer savy. I dont think i'm FULLY uninstalling it, because it still seems to remember all my plugins etc every time i reinstall.

[oblique plume]

does it happen in safemode

[haughty pumice]

To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

[limpid galleon]

Have to go pick up from daycare. I will try that tonight -- appreciate the suggestion. I'll circle back to here and let you know. Have a good one!

[round wave]

i tried running each command and then opening runelite and not a single one worked. any other ideas?

[solid mesa]

You did not open command prompt as administrator

[round wave]

just tried again as admin, still getting the same fatal error

[solid mesa]

That says 91 successful 0 failed

[round wave]

still getting the same result though

[gilded kayak]

click the open logs folder button and drag launcher.log into this discord

[mossy swan]

inb4 onedrive

[round wave]

C:\Users\amaro.runelite\logs

[gilded kayak]

that is a file path

not a file

[round wave]

not sure how to copy a file here, sorry im not very tech saavy lol

[gilded kayak]

left-click & drag it in

[round wave]

is this it?

[gilded kayak]

yes

[round wave]

okay cool

[haughty pumice]

run this command in cmd, then show us the displayed output through a screenshot.

"%localappdata%\runelite\runelite.exe" -c -v --console -- --debug

[gilded kayak]

do this instead

don't use the terminal you already had open, open a new one non-admin

[round wave]

this was in a new window, closed the others

[gilded kayak]

that means you runelite is not installed in the default location for some reason

[round wave]

okay.. what do i do to fix this?

[gilded kayak]

can you left-click & drag the runelite shortcut into this command prompt window

it will automatically fill it with the correct path

and then paste in

-c -v --console -- --debug

into command prompt, not discord, but yes

[round wave]

as admin or non admin?

[gilded kayak]

non admin

once you put them together the command will look something like this

[round wave]

runelite actually tried to launch that time but still getting error

[gilded kayak]

can you post that same launcher.log file as before, it should have the new logs in it

actually I guess I can see like every file has incorect permissions

[round wave]

here it is

[stone parcel]

I don't suppose this is related to the McAfee in the desktop screenshot is it?

[gilded kayak]

idk probably

i would not be surprised if it was breaking stuff

[viscid lantern]

when in doubt, its mcafee

[round wave]

so can i get rid of mcafee?

[mossy swan]

yes

[viscid lantern]

windows defender does its job just fine

[mossy swan]

windows comes built-in with very good antivirus

much better than mcafee lol

[leaden trail]

Not only CAN you get of McAfee, you really SHOULD get rid of it

[round wave]

lol i just got this laptop yesterday specifically for runescape and now im dealing with all this rip

[mossy swan]

at least its not norton

[round wave]

do i just uninstall the app or do i need to do some extra?

[round jacinth]

may need to google how to uninstall it if it's not as simple as just uninstalling it through their own uinstaller

[viscid lantern]

I think windows will realize you uninstalled it and take over on its own

[round jacinth]

^

yeah windows defender should take over

[willow rock]

has anyone been having issues w runelite crashing after just a minute of gameplay?

[oblique plume]

mm2?

[willow rock]

monkey madness 2?

yes actually lol

shit

[gilded kayak]

turn off gpu/117

issue from last weeks game update, that will be fixed this week

[willow rock]

when i do the game is frozen until i turn it back on

been like that for a while not just at the cave

[gilded kayak]

if your game freezes when you turn gpu/117 on/off that's a different issue

[willow rock]

the chances of this being a bug only when i finally get around to doing mm2 is awesome

yea ik lol

[gilded kayak]

some driver versions have that problem, this mm2 specific thing is because of a recent game change

[willow rock]

alr lemme log in and leave the cave so i can work on that

[round wave]

okay ive fully deleted mcafee from my computer, now how should i go about trying to fix runelite lol

[gilded kayak]

now from the logs folder from before, click your username in the top bar

[willow rock]

yea and i just did a driver update as soon as i started having problems

[gilded kayak]

scroll down and find the .runelite folder, then rename it to .runelite-old or something, like my screenshot example, from last august when I instructed someone to do the same thing, or you could delete it if you haven't yet played on this computer

then try opening the client again, letting it re-generate the file without any antivirus interference

[oblique plume]

not in admin mode

[gilded kayak]

and xd

[willow rock]

would just uninstalling 117hd be a bad idea

[gilded kayak]

u can uninstall any plugin from the hub whenever u want

but to get past the log neither 117 or GPU can be enabled

[viscid lantern]

I think that would actually fix your current issue yeah

uninstall 117, if it freezes just restart and the plugin will be gone already

then finish mm2 and then install it again

[willow rock]

yea i have to either have gpu or 117hd active to be able to do or interact w anything or like move the camera lol

music and everything is still fine its not like a full freeze

lemme try uninstalling gpu

i cant uninstall gpu

[viscid lantern]

gpu is core so thats correct

I would just turn them off and restart your client and go from there

[willow rock]

ok coo

thx yall

[viscid lantern]

kinda a shot in the dark but if that doesnt work and you cant interact with the game you can try this:

[haughty pumice]

Graphical artifacts? Try disabling hardware acceleration: https://github.com/runelite/runelite/wiki/Disable-Hardware-Acceleration

[willow rock]

ok i think were chillin

everythings running fine

ok real talk tank path or agility path for mm2

[oblique plume]

everyone does agil afaik

[willow rock]

ok bet

thanks everyone ur all goats

[round wave]

finally got runelite running through jagex launcher, ty everyone for your help

[tardy bridge]

is sound swapper banned in vards region?

[frank zephyr]

Anyone know of any issues regarding to runelite freezing every 30s for a tick or 2?

[solid mesa]

Not that I can see from quickly reading the code

[final axle]

Maybe some of your cheats causing it

[tardy bridge]

oo i'll try it because jagex' accessibility change made another

[frank zephyr]

I just upgraded pc & resetted windows, but copied my old runelite folder over to have exact same settings as when I last played, wondering if that's the issue

[tardy bridge]

so unless annoyance mute doesn't work in vard idk how am finding this sound ID

[gilded kayak]

by looking at the wiki

like how u find everything ever for this game

[tardy bridge]

i have it open

[gilded kayak]

there's 107 sound IDs for vardorvis on the wiki so i'm absolutely* certain one of them is the one u want

i like bleed_start right in the middle of all the dt2_vardorvis_ sound ids

good one jagex

[tardy bridge]

trust me i am looking

inputting sound ids im HOPING is the correct one for the sound i'm lookingh for

[gilded kayak]

well when does the sound play

does it happen when he wacks you with his tentacle, because that's probably dt2_vardorvis_tentacle_...

[tardy bridge]

i mean i can record a clip if you wanna try cypher what sound i'm trying to figure out

[gilded kayak]

i asked because they have names based on their mechanic

so saying "it's when he spawns the head" would easily cut the list down to all the of dt2_vardorvis_head_scream... options

[tardy bridge]

i've tried all the dt2_vardorvis_head_scream and the head still plays

the ranged attack noise

so either jagex using a sound else where that's the same but older, or annoyance mute doesn't work in vard

[gilded kayak]

or they named it wrong

maybe u will have to try all of them

i based what i said of assuming the sounds are all named correctly, but that's probably not true

[tardy bridge]

knowing jagex it's not

[gilded kayak]

yeaaaaaaaaah

[tardy bridge]

duke has it, but vard doesn't?

because ngl i'm not tryna guess what's playingh within this

moment axes start spawning it's over trying to figure out whats waht

[gilded kayak]

maybe this is a work backwards approach

put all of the IDs in annoyance mute and just remove them until you hear it again

that way you can do kills without the sound, instead of kills with the sound

[tardy bridge]

yeah feel only issue when i find it, i have to find the awakened mage head, because they added that way after awakened bosses as on release it played the same sound

but the new sound is almost not audible

jagex doing one "accessibility" feature and creating another

:classic:

[gilded kayak]

fwiw this list is from feb 26th 2025 so it's almost certainly on here

[tardy bridge]

yea, just finding it

[round jacinth]

You can play sounds on demand if you know the id using instant notify plugin

[tardy bridge]

none of the vard sound IDs are linked to that range attack noise :)

i give up lmfao

ty tho

[sonic idol]

i had to turn off both. they freeze my game.

[limpid galleon]

So first run in safemode I didn't have any lag. I'm going to do more testing because the issue has been hit or miss. Does that tell you something if it is not happening in safe mode?

Does safe mode prevent the use of certain plugins because i noticed the gauntlet plugins are gone

[leaden trail]

safe mode temporarily disables hub plugins and GPU

[limpid galleon]

does that mean if I'm lagging while not in safe mode one or more of the plugins I'm using is the culprit?

[solid mesa]

Yes

[limpid galleon]

I had already tried enabling low detail, reducing draw distance and that had not solved it prior

[solid mesa]

It's most likely hub plugins

[limpid galleon]

is there a way to "factory reset" my runelite to start fresh w/o hub plugins? Or does manually uninstalling accomplish the same thing

[solid mesa]

This will show all your hub plugins

[solid mesa]

Make a new profile

[limpid galleon]

i can do that w/ same rsn i assume?

[solid mesa]

Yes

[limpid galleon]

ok tyvm i will try that

[solid mesa]

Just click the icon then New Profile

[limpid galleon]

got a cg kill in safe mode w/o plugins for the first time. feel like that should be a combat achievement 🤣

got stomped a few times

[nova sphinx]

Hi! My client lags when I open the bank or withdraw an item from it

[leaden trail]

try safe mode

[haughty pumice]

To enable safemode

Windows

Run the RuneLite (configure) shortcut from the windows start menu
Tick the Safe mode box, save, launch RuneLite the way you normally do.

Mac

In Terminal, run
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configure
Tick the Safe mode box, save, launch RuneLite the way you normally do.

[nova sphinx]

Whats the difference for safe mode?

[nova sphinx]

It fixed it !

so its a plugin?

[leaden trail]

so the problem is almost certainly a hub plugin you've installed

[nova sphinx]

okay ill look around, Thank you!

[slender rain]

how do i remove a jagax account login from base runelite that isn't being launched from the jagax launcher

[solid mesa]

Your cheats configured it to do that

[limpid galleon]

I know this is just a support discord but I have to let you know that I got enhanced 2 chests after your help so tyvm