support

[round jacinth]

That is the xp tracker from jagex

Click the XP icon near minimal

Minimap

[odd kelp]

lol I swear I tried toggling that in the plugins but it didnt work

[round jacinth]

You can right click the xp icon to change the behavior of that thing, that is not runelite doing that

[odd kelp]

ohhh, lol of course

well sorry for the confusion, and thank you

[round jacinth]

It’s a bit confusing but runelite is a hybrid of jagex’s stuff and runelite’s stuff where it’s not always obvious what does what

You are not the first to ask about the xp thing. Dw

[sonic birch]

some stupid alch hub plugin

[cloud sigil]

@round jacinth i run a .jar how do i get into safe mode?

[haughty pumice]

Windows
Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

Mac
In Terminal, run:
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configureTick the Safe mode box. Launch RuneLite.

If it's not working, download and install the updated RuneLite launcher from the website link in #welcome. You don't need to uninstall your current version. You will not lose any settings or plugins. Then try running safemode again.

[round jacinth]

Uh

[cloud sigil]

OH MY FUCKING GOD

[round jacinth]

It used to say how

Go figure tho

[cloud sigil]

that did it

[sonic birch]

it's always a hub plugin

[round jacinth]

Always

[cloud sigil]

no bad alchs

i dont even remember getting that plugin

[round jacinth]

Also why run from jar, isn’t that windows ?

[cloud sigil]

its supposed to be cross platform

idk im just used to it been running it since i switched from OsBuddy yrs ago

LOL

[round jacinth]

It is, the jar is the it will for sure work cause jvm

[sudden ginkgo]

How can I tell if a plugin-hubs changes are live? I can see an issue was closed and merged but it's still occuring

[cloud sigil]

i do have hardware acceleration issues from it tho, idk if switching to .exe will be better

[round jacinth]

Which?

[round jacinth]

You can more easily feed options through launcher and doesn’t hurt to give it a try

[sudden ginkgo]

https://github.com/CarlOmega/examine-log/issues/3

[round jacinth]

It should be there if you’ve restarted client since that update was merged

But if it’s still broken it means the dev didn’t fix it

[sudden ginkgo]

Classic

Time to open the issue up again!

[sonic birch]

uhhh, did zom check if it was merged on the hub itself?

[round jacinth]

Didn’t unmoon merge it?

[sonic birch]

I can't open firefox rn, am doing a stupid recording

So just asking

[wet mulch]

anyone ever seen this ?

[sonic birch]

!launcher then follow the instructions it'll give you

[haughty pumice]

Download and install the updated RuneLite launcher from the website link in #welcome. You don't need to uninstall your current version. You will not lose any settings or plugins.

[round jacinth]

https://github.com/runelite/plugin-hub/pull/6618

I’m on mobile lol

But fixed issue -> links the issue he linked that user listed 😂

[sudden ginkgo]

Ah perfect thank you

[sonic birch]

Restart your client, test if it still happens, then reopen the issue

[wet mulch]

!launcher

[haughty pumice]

Download and install the updated RuneLite launcher from the website link in #welcome. You don't need to uninstall your current version. You will not lose any settings or plugins.

[wet mulch]

idk still this when using new setup 🤷‍♂️

[round jacinth]

Run the launcher once as admin then reload it normally

[wet mulch]

same error both times

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[sudden ginkgo]

Yeah nah definitely not working

[round jacinth]

I see that the entire stuff is read only but not sure why running as admin didn’t fix it

[wet mulch]

could playing with uhmm

hardware anonymization cause runelite errors?

doesnt with any other game

[round jacinth]

I have no clue what that is

Looks like you’ve been having issues with this for like a week too

[wet mulch]

nope just tonight

[round jacinth]

Hmm ok maybe j read it wrong on mobile

Anyways idk what’s breaking your permissions if runelite admin isn’t fixing it

Can you rename .runelite to being .runelite-orig and reload runelite normally

[mossy swan]

maybe just rename .runelite to something else to let runelite regenerate it

[round jacinth]

Yeah

[mossy swan]

and dont run runelite as admin when you do that

after that you should just import your profile from the old files using the profile tab's import in runelite

[round jacinth]

Or just log in if synced

[wet mulch]

yea nothing idk

[round jacinth]

You moved it?

[wet mulch]

renamed it

[round jacinth]

Same diff

So it made a new .runelite folder?

[wet mulch]

yes

[round jacinth]

Is it actually new or is it clone of the folder you moved? Last permissions issue guy copied and not renamed because it didnt let them move it

[native stream]

can someone help me with the time the notification will be active?

i thought this would be it, but it doesnt work

it still do the 5000ms as default

[vast bone]

isn't that for time between animations?

[native stream]

no, its not the idle one

this one is on runelite

that one works

[vast bone]

oh my bad, nvm

[native stream]

i mean, this column

[vast bone]

it says linux only, maybe you are not on linux?

otherwise idk

I've never used that feature.

[native stream]

linux only is when u put 0

i mean, idk if its the right feature, but i want the notification to disappear sooner

[vast bone]

then why is this thing only used in the function named sendLinuxNotification

[native stream]

rather than saying "your account is idle" for 5 seconds

[vast bone]

pretty sure that feature is for linux only

the whole thing, not just 0

[native stream]

thats sad :/

all i wanted was to reduce the timer of the notification

i thought, like the description, would matter linux only if value 0

but i see, the feature as a whole is linux only

[vast bone]

yeah

kind of badly named huh

oh it's you @indigo wolf

you made this

[native stream]

yeah, i would put "(Linux only)" beside the top, 'Notification timeout (Linux only):'

[vast bone]

you got like 3 names lol

[native stream]

and if anyone has the same issue as me, unfortunately there is no way of reducing the notification timer on windows (at least win10) 😦

just googled it. you can increase it, but not decrease

[fading ember]

guys, is it just me but my shortest path plugin is not working, and also whenever i type out on the map for a location, i cannot press enter for my screen to move me to the location i typed out, i also cannot backspace on the map search, but i can enter and backspace on everything else, but on my phone i can press enter and it will move me

[vast bone]

does turning off shortest path fix the searching?

otherwise you'll just have to disable stuff

[fading ember]

no it does not

[vast bone]

dunno then.

no one else has reported that afaik.

[fading ember]

im just tryiung to think what plugin could possibly affect my map search

[sudden ginkgo]

Oh uuhh is it uhm key remapping?

[indigo wolf]

👀

[vast bone]

the horseman has arrived.

[indigo wolf]

:kekw:

[indigo wolf]

yeah, I added it because on linux the notifications were made sligthly differently, it didn't respect the OS settings

so I made it configurable

I think earlier it was hardcoded to 3s or something

[tender steeple]

how do i go about adding more to this list? do i need to type attack again or just list the npcs i want to be the left click option?

[haughty pumice]

Get support for the Custom Menu Swaps Plugin Hub plugin here: https://runelite.net/plugin-hub/show/hotkeyable-menu-swaps.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

[hexed grove]

hiya, i keep getting logged out with the 'malformed login packet' error message. This is happening every 5 minutes or so, when i load new areas or complete actions. is there anything i can do with RuneLite to fix this?

[leaden trail]

That's more of a sign of a bad connection to Jagex

[olive pendant]

Did MenuEntry Swapper get bugged with latest RL update? A lot of my swaps are not working but still exist in the properties file

[mossy swan]

which ones are not working?

[olive pendant]

Odd, it's definitely only some now that I think deeper.

All the people you pay to watch trees - I have them all set to left click pay , its defaulting to trade for them all

[mossy swan]

yeah, those are broken since jagex added trade

[olive pendant]

Okay, sweet

[mossy swan]

will be fixed next update

[olive pendant]

Thank you!

Thought I was going crazy lmao

[mossy swan]

if you want to pay them now, you can turn off "trade" swap from menu entry swapper afaik

[olive pendant]

Here?

Yup, that worked

Solid, thanks a ton

[mossy swan]

[hollow delta]

Action Progress plugin not working for anyone else?

[haughty pumice]

Support for hub plugins should be directed to the author of the plugin.
You can find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

[robust osprey]

i reformated windows on my computer. i cant get my profile/settings back on runelite

[oblique plume]

were you syncing them before formating

[robust osprey]

no i didnt do anything with my runelite befoer hand

[oblique plume]

then chances are you wenrt syncing them

[robust osprey]

shit

[oblique plume]

but you can check the tab anyways

[robust osprey]

yeah it just the default profile with no plugins basic settings

on the runelite website it has all of my loot tracker so i must have been synced up?

[oblique plume]

the loot tracker is saved to a different place

[robust osprey]

ohhhhhh

[dawn mortar]

when I have the Resource packs plugin active, it keep overriding the background of my login screen to the default one

even when I have the Login screen plugin active and set to False custom background

is there a way to have resource packs still enabled but not have it override the background?

[lapis elm]

disable allow login screen to be changed

[dawn mortar]

oh.. thats a fking setting

sorry im blind

thank u very much

[frosty meteor]

so yesterday my power went out while i was playing, when i logged in today to play a lot my plugins are reset to how they were like a year ago, (my note tab, invent setups, stuff like that.) But stuff like loot tracker is what it was yesterday. Is there something i did wrong? is there any way to save that info?

[mossy swan]

!lost

[haughty pumice]

lostsettings: https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[frosty meteor]

much love ❤️

[tardy shell]

yo, cant find quest helper pluging on sidebar, even it shows to be downloaded?

[empty ridge]

hello, need some help with Varlamore's thieving plugin

a few days everything was fine, but after the update bonus chest arrow appearing for a few secs and then disappears or sometimes does not even appear..

[round jacinth]

jagex changed the behavior of some arrows and i think its impacting that plugin

[empty ridge]

oh.. hmm

[still badger]

hey guys had a weird UI glitch when going into cox and changing profiles, the UI glitched and just showed me mount quidamortem even tho i was inside cox, quick relog and everything is fine

are graphical glitches clientside? little worried if this could flag up as some random bug abuse or something

[round jacinth]

it's visual only

[still badger]

noted thanks 🙂

[round jacinth]

when i teleport away from a tree i just planted it shows a fully grown maple for some reason

just visual

[still badger]

yea funnily enough this happens to me as well lol , i was just concerned because i was stuck in this birds eye view of mount quidamortem despite character being in cox on minimap, was worried i somehow pathed out of bounds or something

[heady meteor]

so while smithing items, escape button to close menu/space to smith previous item is not working

any thoughts? I turned on/off key remapping and issue persisted

same issue does not exist if i use space for something like herblore, escape also works to close bank

[solid mesa]

Do you have the in-game setting enabled that Esc closes menus?

[heady meteor]

yes

[jolly stream]

hello, i have an issue with my profiles folder being way too cluttered, please help

https://www.reddit.com/r/2007scape/comments/1fq0cvd/would_like_to_clean_up_my_profiles_folder_but_it/#lightbox

[oblique plume]

dont search

just go there

[jolly stream]

what

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[oblique plume]

basically there

but profiles2 not logs

[jolly stream]

thank you so much

[paper musk]

Just a heads up @fresh swift the box cuts off your addition for the order

Didnt think it was worth raising a github issue over

Also apparently some aren't correct with the order you need to do

[fresh swift]

i did make the interface resize

[fresh swift]

that's definitely wrong on the wiki

MegaLite Liquid

[paper musk]

Ye one or the other was wrong 😛

[round jacinth]

does the order matter or is it just the content of an anagram

LLM = MLL?

[fresh swift]

#runelite

[untold badge]

mll and llm both work yes just checked

[solid mesa]

Is this an old screenshot? Looks like it's already been fixed unless it's on a page other than Mastering Mixology

[paper musk]

I believe it is @untold badge was the one that sent it to me

They can confirm

[heady meteor]

so while smithing items, escape button to close menu/space to smith previous item is not working
any thoughts? I turned on/off key remapping and issue persisted
same issue does not exist if i use space for something like herblore, escape also works to close bank

[untold badge]

i had installed it and continued but it resized once i reloaded the client.

[solid mesa]

I was referring to the wiki screenshot

[untold badge]

oh idk if its been changed, i grabbed it earlier, but seems both combo's work so idk

[solid mesa]

It shows MLL now

[tropic idol]

Did everyone just lose all their plugins this update? Or just me

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[tropic idol]

Nevermind.. I only lost them all when I launch from jagex launcher

Fixed when I launched runelite directly > closed > opened from jagex launcher

[blissful knot]

How can I join the development discussion?

[solid mesa]

Use /ghauth

[ornate kite]

found a bug with slayer where its saying i gained 44k exp after a magic axes task

[oblique plume]

tell jagex?

[ornate kite]

idk how lol

new to the game so

[oblique plume]

the report button

[solid mesa]

Right click the red game clock and click Report game bug

[ornate kite]

thats players tho

[oblique plume]

i dont think it is

[ornate kite]

ohhh right click

sorry

ty

[reef void]

hey

need help logging into runelite browser if someone can help

[mossy swan]

runelite is not a browser

[reef void]

my first time logging back in 2 years brother

the client server

i disabled authenticator but it still asks for the code so I cant log in

any ideas?

[mossy swan]

i dont understand what you are talking about

got a screenshot?

[mossy swan]

runelite has nothing to do with the authenticator or login stuff

maybe you are logging in to the wrong account or didnt actually disable the authenticator

[reef void]

No because when i log in on the jagex server it works and doesnt ask for code, when I log in runelite it asks for code

I want to log in so bad lol

[mossy swan]

jagex server?

[reef void]

I can login and play the game in regular jagex browser

runelite it asks for authenticator code

[mossy swan]

then you are logging in to the wrong account or you already gave authenticator code on jagex client

[oblique plume]

sounds like you got a jagex account tbh

[reef void]

Ok I enabled authenticator on jagex

but it wont accept the code when I put it in runelite

Can someone help rq please

[solid mesa]

If you have a Jagex account you need to use the Jagex launcher to launch runelite

[reef void]

I am doing that

[vast bone]

so when you go into jagex launcher and select the non-runelite client, then it shows your username and click here to play and lets you log in?

[reef void]

The official client and runelite both say play and let me login, right now I am on runelite

[vast bone]

if it lets you log in then what is the problem

[mossy swan]

ok well what is the problem?

[reef void]

sorry it lets me load the client, I can login on offical client not runelite client

runelite client is asking for a code

I put the code

[vast bone]

and both show the same username on the login screen where it says "click here to play"?

[reef void]

yes sir

[oblique plume]

i dont think it does that

[mossy swan]

can you screenshot what it shows you on runelite before asking code?

[mossy swan]

lol

[oblique plume]

lol

[oblique plume]

this isnt the play button with your name in it

[oblique plume]

dont launch RL as admin its breaking the jagex launcher login flow

[reef void]

how do I launch it

[oblique plume]

what

[reef void]

what do you mean its supposed to be a different play button

[oblique plume]

what does it look like when you use the official client

[reef void]

same shit

[mossy swan]

no its not

[oblique plume]

are you sure

[reef void]

sorry guys its literally my first time logging in in 2 years Im tryna get back in the game

Put me on game what would you do if you were me

[leaden trail]

Click play there and then show us what shows up

[reef void]

official client or RL

[leaden trail]

As you have it here

Just the one click

[reef void]

It doesnt show that on Rl

[mossy swan]

yes that is the problem

[reef void]

this is RL

[oblique plume]

so this was a lie

[reef void]

bro my bad

[leaden trail]

You have RuneLite set to run as administrator. Undo that

[reef void]

now what how do I get my name on RL

[oblique plume]

you need to do this

[mossy swan]

if you have a very old version of runelite, you may need to reinstall

[reef void]

I just downloaded RL today

[vast bone]

did you go to C:\users\username\appdata\local\runelite\runelite.exe and right-click properties untick run as admin?

[reef void]

i think its the running as an administrator

one sec

[vast bone]

(I think that's how you do it).

[mossy swan]

that is the setup file

[reef void]

not ran as administrator and good product version

[leaden trail]

That's not the right thing

[reef void]

how

[vast bone]

go to where I said

[reef void]

now what

[oblique plume]

lol

[reef void]

wait

[oblique plume]

this is why you give people the actual path instead of telling them how to find it

[reef void]

do you guys have runelite accounts on their separate websites that are linked?

[oblique plume]

%localappdata%/RuneLite

[reef void]

Should I make an actual Runelite account on their website and link it somehow?

[reef void]

What do I do with this

[vast bone]

I did!

[oblique plume]

put it in the address bar

they cant copy paste that in

[mossy swan]

you can right-click the shortcut and it will give you some option that wil ltake you to right folder

[oblique plume]

so theyre going to just basically not read it and go somewhere else

[reef void]

not this right

[mossy swan]

nope

[reef void]

1 sec

[mossy swan]

im not on windows so i cant check what it is

but its something like open containing folder

[reef void]

But what am I looking for

what am i doing

im not running as an administrator

[vast bone]

type windows key + r and enter the above text ^

[mossy swan]

you are going there to check if its somehow running as admin anyway

[reef void]

bet now what

[mossy swan]

right click "runelite" and select properties

[reef void]

ok

Im on it now what

[mossy swan]

check if run as admin is selected

[reef void]

where in security?

[mossy swan]

screenshot the tabs

[oblique plume]

lmao

this guy has to be trolling

[reef void]

what bro

why you flaming me instead of helping out man, get on a call show me real quick idk

[oblique plume]

the exe man

check that

[reef void]

this one right

[leaden trail]

Where it says RuneLite. And then Application

Yes

[oblique plume]

curious

[reef void]

its not the administrator thing I dont think so

[oblique plume]

guess youll have to ask jagex why their launcher doesnt work then

[haughty pumice]

If you are new to OSRS, make sure to follow this excellent guide on OSRS wiki: https://oldschool.runescape.wiki/w/New_player_guide. You can also join official OSRS Discord here: https://discord.gg/osrs

[reef void]

lol

[leaden trail]

I know Jagex launcher needs to be run as admin, could this be what happens if it isn't?

[oblique plume]

it doesnt

it just needs admin to install afaik

[leaden trail]

Ahh

Yeah ask Jagex then

[reef void]

How do I get my RSN showing on Runelite

[oblique plume]

you dont have RL set to launch as admin

everyone else it hasnt worked for thats the cause

so idk what your issue is

[reef void]

yoooo

I just logged in

I got it

[mossy swan]

what was the problem?

[reef void]

Honestly I dont know it just showed my rsn Waggle on Runelite, and I logged in

i closed out everything and logged back in

and it worked

[mossy swan]

[reef void]

I really appreciate you guys honestly

Is there anything yall need from me? I'm about to figure out how to make cash for a dh setr

what world do people pk by the GE at?

[mossy swan]

no you can go

this is support for runelite only not general runescape questions btw

[reef void]

Alright family

appreciate yall take care

[rigid tree]

can anyone tell me why all resource packs are doing this

[oblique plume]

Describe this

[rigid tree]

this.. its all black

every pack is doing the same

[oblique plume]

dunno

[haughty pumice]

Support for hub plugins should be directed to the author of the plugin.
You can find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

[oblique plume]

i guess go ask them, i think they got a discord

[rigid tree]

ill try

[small gale]

runelite crashed (disappeared). I checked the logs and saw this error (Java VM arguments: -XX:ErrorFile=) any help please

[leaden trail]

That's not an error, that's normal.

Just upload the full log here

[leaden trail]

Upload the full log as a file

That line still isn't relevant to your actual issue since it's normal

[small gale]

thats the full line

[leaden trail]

I'm saying to upload the file

client.log

Drag it onto discord and send it

(don't try to cut and paste what you think may or may not be relevant, just send the full, unedited file)

[leaden trail]

Yes it's safe to send your logs here, it's the first step in troubleshooting for most issues

If you scroll up in here you'll find that we ask people to do so regularly

[sonic birch]

Well, that is just because of the way the vars are re-used afaik. The issue of the other guy was probs because he fucked with extended draw distance while on a loading line.

[sonic birch]

!flow

[haughty pumice]

flowchart: Please refer to this flowchart for further troubleshooting.

[spare holly]

Hello. I am having a bit of a struggle on developing a new plugin. Sometimes it appears in runelite (debug mode) and sometimes it doesn't. I do "run maven build" after doing changes to the code and then i run "runelite main".

Have this happened to anyone before?

[jovial moon]

hey my runelite via jagex launcher is timing out but i have internet, gets stuck on downloading bootstrap any ideas?

[lapis elm]

You can make a hub plugin

[haughty pumice]

How to develop plugin-hub plugins: https://github.com/runelite/plugin-hub/blob/master/README.md

[spare holly]

I believe the difference is that a hub plugin you need to go and get it yourself, is that right ?

[lapis elm]

What

[spare holly]

Thought you were answering my question

[jovial moon]

this is my error

[sonic birch]

He was answering your question. Basically no new plugins get added to core. You should make a hub plugin (not a mixology one).

Also, this channel is for release support. Hit up #runelite for further phuh convo

[spare holly]

I appreciate

[sonic birch]

Probs try some general connection troubleshooting #support message

[jovial moon]

will try thanks

[jovial moon]

it was malwarebytes Exploit protection, any idea how i can keep this on but bypass runelite? cheers

[ornate kite]

Hi guys, I have a crash on login (caused by a plugin). How can I determine which plugin is causing this? For reference it only crashes on mac, works fine on my pc.

[vast bone]

how do you know it's caused by a plugin? did you try safe mode?

[haughty pumice]

Please refer to this flowchart for further troubleshooting.

[ornate kite]

Yes if I login to the game with a different plugin profile. I can login fine. Otherwise it crashes

[vast bone]

what kind of crash? freeze, client just closes, etc.

[ornate kite]

It's a freeze, I have to quit the client all together

[vast bone]

there might not be much you can do other than disable half your hub plugins and see if it still happens.

[ornate kite]

Thank you, I will follow the flowchart. Would it not be easier to have a look over the logs instead of manually disabling 250 plugins? 😅

[vast bone]

you might be able to do a stack dump while it's frozen using debug helper plugin

unfortunately freezes don't generally log anything because the program is frozen, XD

[ornate kite]

haha no worries

I've downloaded debug helper, how would I do a stack dump?

[vast bone]

it has a side panel

little green bug icon

[ornate kite]

Gotcha

[vast bone]

on there there's a button like "thread dump"

and then search for the "Client" thread.

[ornate kite]

Strip heap dump ?

or heap dump

[vast bone]

no not heap dump

dump threads

[ornate kite]

gotcha i see it

Ah okay so repeat the freeze -> dump threads -> paste to word and look for "client"

[vast bone]

yeah

if you're lucky the plugin name will be in the stacktrace somewhere.

[ornate kite]

I've just tried to recreate the freeze and it's logged in without freezing...

it's been freezing for me on login for literally 3 weeks

o.O

[vast bone]

XD

[ornate kite]

I just went into the wilderness, logged out, logged back in and it froze. huh

I cant access the plugin whilst frozen unfortunately

[vast bone]

oh

then you might just have to disable half your plugins unfortunately.

[ornate kite]

Okay do I just turn the plugins off or do I have to uninstall them?

[vast bone]

turning them off is often enough

although in theory it could even require you to uninstall + restart.

idk if I've seen one that bad though.

[leaden trail]

generally turn off and restart

[jovial moon]

nah nothing works for that still returning back as an error

something is blocking it thought it was AV but it is not

[sonic birch]

Make sure to test using your phone's network

And on another device using the same network

Then you can determine if it's the network or the pc

[hoary whale]

Anyone else having issues with the indicator arrow disappearing too early at the Brimhaven Agility Arena?

[round jacinth]

yeah, jagex did yet another change to arrows and broke stuff i think

[hoary whale]

Silly geese.... Alright. Glad it isn't just me.

Thanks for the info!

[sonic birch]

It'll likely be fixed in the next rl update, kinda

[hoary whale]

I thought maybe people were too happy with the Brimhaven update, so they decided to hurt us.

[fast agate]

Bank tabs broken - removes ability to deposit worn items

[sonic birch]

Client never restarted - updates the client to the most recent version

[fast agate]

ty

[limber yacht]

Hey so I left the house splashing some seagulls in port sarim. Ive tried to log in on my phone client hours later now and its stating I am still logged in. Is there a way to log me out of runelite? Thanks for the help in advance.

[hollow olive]

you should get kicked out after 6 hrs

[limber yacht]

alright its been about 3 hrs, worried about looking like a bot and missed xp at work lol

[sonic birch]

call your buddy to log in to your world and hit the seagull, but this is more something for #runescape

[hollow olive]

well typically you stop combat at 20mins, but if you left something on your keyboard ||i think it counts as an action and thus doesn't kick you out|| so you would probably get logged at 6hrs instead of 20min

[limber yacht]

Thank you both

[lilac ermine]

Not sure if anyone can help me but I have always been able to play overwatch and play OSRS on the side. But all of a sudden if I play a Overwatch and OSRS I get super high ping. I think OSRS is the culprit as I could be watching netflix, youtube, or even downloading a game while playing overwatch with a normal ping. Anyone know whats causing this or a way to fix it?

[sonic birch]

RL should not impact your ping on overwatch

!flow You can give safe mode with world hopper disabled a try. If it still happens then, it should not be runelite

[haughty pumice]

flowchart: Please refer to this flowchart for further troubleshooting.

[sonic birch]

Some rare routers dislike that world hopper pings the rs servers, but generally that just results in runelite disconnects

[lilac ermine]

Thank you! I didn't expect much but figured it was worth a shot, I will check out the flowchart

[mint spear]

my notes from my runelite all disappered how do i get back ?

[sonic birch]

!lost probably?

[haughty pumice]

lostsettings: https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[mint spear]

was able to import it back from previous file thank god . randomly got deleted after power outage

[void minnow]

Hi, I'm curious as to what the current eta is for reviews on new plugins. I'm guessing the queue has only gotten longer with the release of varlemore pt2

[vast bone]

what do you want reviewed?

[crude scaffold]

ive noticed my game crashes now when i barrage people.unsure if client related

[vast bone]

try using snare instead

[haughty pumice]

Please refer to this flowchart for further troubleshooting.

[crude scaffold]

tried bind still crashes

😉

but yeah its getting annoying 3x in a row back to back

[void minnow]

https://github.com/runelite/plugin-hub/pull/6414

[cyan wave]

The clue scroll plugin is not working with hot/cold clues. The interface just never comes up at all.

[mossy swan]

did you read the clue?

[cyan wave]

What do you mean? It literally just gives you an orb and tells you to go looking. What would that have to do with the plugin?

[mossy swan]

you need to read the clue so the plugin knows you are doing such a clue

[cyan wave]

If youre asking if I clicked on the clue for the game to read it, yes I did

It told me to go to Reldo for the orb, but then just stopped giving clue help after that

To be fair, I think the game may also be having issues with the orb. Because I kinda know where a lot of them are from years of playing but its REALLY off about temperature

[mossy swan]

are you using the right orb? there's one for beginner clues and one for masters

[crude scaffold]

so i narrowed down the plug in thats causing it, but its one i use constantly, just remove and reinstall?

[cyan wave]

I used the orb given to me by Reldo on the very same clue scroll run

[celest rover]

hey i think the item price plug in is broken. its only working with items in my bank but never for items in my inventory.

[runic shale]

i just reformatted my pc and tried logging in to runelite to get my plugins back but nothing is showing up, is this because i didnt have sync enabled?

[mossy swan]

!lost

[haughty pumice]

lostsettings: https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[mossy swan]

or you need to switch profile

[runic shale]

that doesnt help 😦 im signed into the correct email

[warped schooner]

is there a plugin that would let me walk on tiles that have ground items or npcs in them without needing to right-click, like maybe by holding shift or other key it would allow walk-here to be the left-click option?

[compact spear]

you mean like in menu entry swapper?

[warped schooner]

yees, thanks!

[thorn pond]

Ground items plugin

[winter onyx]

I'm using the shortest path plugin and it keeps suggesting items which I do not currently have on me - even though I have the "inventory" option set.

I have a path set to Karamja, and POH tabs, so the shortest path is through Sarim, however it keeps telling me to use a glory which I don't have - even in my bank.

Is this a known issue?

[haughty pumice]

Support for hub plugins should be directed to the author of the plugin.
You can find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

[round jacinth]

You need to click the orb once after getting it to start the searching lol

[winter onyx]

I don't have enough information to submit a bug report to GitHub; asking here to understand if this is the general experience with this plugin currently.

However to bring this to a close, I have been able to stop the behaviour by reinstalling the plugin, so I recommend anyone with similar issues do the same.

[flat valley]

Hi, quick question where are the tile marker physically store on the pc?

[leaden trail]

We don't provide support for hub plugins here, asking in a discussion on a hub plugin's repo is probably the best place to get help for most plugins

[winter onyx]

I don't think there's a requirement to continue the conversation but I appreciate your input, I will avoid asking questions here in the future.

[stray merlin]

good morning, does anyone know why menu entry swapper will not set pay for farm patches, cannot figure it out

[oblique plume]

you have trade selected to swap as well

[stray merlin]

fixed it thank you.

[flat valley]

Is there a ways to edit tile marker without having to physically go to the place?

[oblique plume]

https://runelite.net/tile

[flat valley]

but how do i get them exported in the first place without going to the location?

and will import overwrite the existing tiles?

[oblique plume]

if you had a RL account before then legacy versions of your markers will be under your account

no

[flat valley]

i am not quite following you, what legacy version?

[oblique plume]

before the profiles update

[flat valley]

when were profiles updated?

[round jacinth]

profiles were updated in feb 2023

[oblique plume]

feb 23

[flat valley]

ok i had an runelite account before profile update, however there are no marker on my account.

[round jacinth]

did you not login in the last 18 months?

[oblique plume]

none here? https://runelite.net/account/tile-markers

[flat valley]

I took a break from 2020 - 2023 November but have been logged on since on runelite and on hamepage

[flat valley]

none

[oblique plume]

then i guess you didnt have any

and that page isnt updated to use the profiles sytem so you cant get them from there

youll have to go in game then

but you can mess with then once you do

[flat valley]

so i can only edit them ingame, so only by going physically there?

[oblique plume]

you can export then mess with them on the site

[flat valley]

I guess I have to go into more detail.
I have imported whisperer tile marker for the shadow realm. I want to change them, but doing so during the fight is rough to say the least. Now Alex mentioned that editing tile and re-import wont override the existing tile in that region. Is it possible to edit those tile without having to do it during the fight?

Additional when I first imported the tile set it had a typo in the region id, so didnt show up. Is there a way to delete tile marker for regions that one cannot physically reach?

[oblique plume]

no

[flat valley]

to both?

[oblique plume]

the first one ive answered multiple times now, the second is no

[flat valley]

so i just going to recap, to make sure that I understood your answers correctly.
My tile marker are not saved to my account and cannot be edited outside of the game, meaning that I have to go to it physical location in game if I want to change them. If that is not possible than there is no way to remove them.

[mystic sluice]

Hey can someone give me hand real quick?

Runelite keeps crashing 117 and telling me i need to use the 64 bit client, i downloaded the 64 bit client and now i dont know how to get that one to launch from the jagex launcher

[oblique plume]

yes you have to export them from where they are

thats how exporting works

[oblique plume]

it just works

[mystic sluice]

how do i tell? if i have 32 and 64 your sure 64 will just auto load?

[oblique plume]

you should only be able to have one install

so if you installed 64 then you have 64

task manager will also tell you

[flat valley]

Thank you for your help and most importantly your patients . Man this a fucked system. Absolute mayhem.

[oblique plume]

its not bad imo

would be nice if the website supported showing stuff from profiles

i looked at it once but idk how the heck to get it to work

[sour depot]

not sure if already known but con cape priff teleport is teleporting me to yanille? both max cape and con cape doing it

[round jacinth]

i think that is known and fixed for next release

or maybe just the nexus doing something similar? some 1 correct me

[hollow olive]

yep the updated submenus haven't been released yet is all

[chilly heart]

Is the Inventory Setup Plugin bugged? It doesn't show them in the right layout anymore

[hollow olive]

did you try clicking the white arrow thing in the bottom right then green checkmark

[chilly heart]

I dont even see the white arrow or green checkmark

Gonna delete it and reinstall

Maybe that'll help

Deleting, restarting client, reinstalling fixed it

Maybe had something to do with me reseting my pc recently

[graceful gyro]

clue scroll helper doesnt work

[fresh cosmos]

i got told that the plugin overlays dont move around randomly, my plugins must be "resetting" back to a default place on my screen, every ~10 minutes or so. its reallly annoying:/ https://imgur.com/cILGdpV

[leaden trail]

Can you be more specific?

[oblique plume]

or you have an invisible overlay moving them

[graceful gyro]

after clicking on clue scroll it doesn't show where to go what to take also icon on map is missing

[oblique plume]

prob new clue

[fresh cosmos]

@oblique plume i dont know of anything that would be moving them around. how do i check brother man?

[oblique plume]

hold alt and see if theres a big random box

and safemode

[graceful gyro]

true, it's a new step, sorry for that

[fresh cosmos]

negative sir

@oblique plume is there a way to manually reset the position of my overlays? maybe i did something and just need to start fresh idk

[round jacinth]

Hold Alt and right click

It’ll tell them to go back to the default spot

[obtuse bloom]

Hey folks, my runelite is not showing my plugins. Its showing them on the website and in the download section it gives me the option to remove them but theyre not showing on the side bar. Ive rebooted my machine, logged out and back in on runelite, ive also tried removing a plugin thinking it might force it to update my plugins. Im on v1.10.38 . Does anyone have any ideas? Thansk

[haughty pumice]

https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[hollow olive]

oh

actually nvm, i thought you were just missing them entirely. wait for someone else to help you with logs

[obtuse bloom]

ty anyway Josh

to add, ive just exported my profile and its showing by the looks of it every plugin on the platform and the ones I should have installed are all set to true

[hollow olive]

post your logs

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[mossy swan]

what plugins are you missing?

[obtuse bloom]

all of them

ill post logs now

[mossy swan]

are "all of them" marked with a ⚠️ in the hub list?

[obtuse bloom]

only ones that are showing are the ones i assume are default, like time tracking and stuff

[round jacinth]

yes those are core

[obtuse bloom]

in configuration its only showing say 20 or so which i assume are core. For example I know I should have the optimal quest guide but its not showing there. On the plugin hub its showing all the plugins that I should have with the option to remove them. No icons on side bar other than for core ones

in fact thats a lie

now that ive scrolled its only sort of invisible ones that are showing, like mahoganny homes. It looks like all of the plugins that need to be accessed through sidebare have gone but ones that are always running as such are still there

[mossy swan]

^

[obtuse bloom]

is it just a case of I need to reinstall the plugins? I dont necessarily mind this just dont want to spend the time if i dont necessarily need to

[round jacinth]

can you just answer unmoon lol

[obtuse bloom]

Sorry mate which bit is the hub list, im not seeing an ! anywhere

[mossy swan]

where you install hub plugins

[obtuse bloom]

Yeah nothing showing on there

[mossy swan]

got a screenshot?

[obtuse bloom]

Just the option to remove the ones that I assume are core, and to install other ones

give me one sec and i will

thats the ones that its letting me remove, then i just scrolled down

when i searched for optimal quest guide it had the option to install but no !

[mossy swan]

right, so what about the ones you are missing in the sidebar?

[obtuse bloom]

sorry yeah probably should have included that

its only the core ones

and oqg that I redownloaed

[mossy swan]

sorry i dont understand what you mean by "core"

oh, appearing on the sidebar

[obtuse bloom]

yeah like the default ones like loot tracker and the like

[mossy swan]

okay, so some are missing on the sidebar, but can you find them on the plugin hub listing?

[obtuse bloom]

theyre on the plugin hub but I only have the option to downlaod

like for example the shootin stars plugin

I had that on sidebar

now I can search for it, and I can redownload it, but just want to try and bring them all back if that makes sense

[mossy swan]

did you lose all your settings and just started recreating them, or something else?

[obtuse bloom]

yeah appears ive lost all settings, came on just now and its like its lost all of my downlaods

nothing has changed between the last time I was on yesterday and today when I came on

[mossy swan]

all settings for core plugins too?

[obtuse bloom]

sorry should have been clearer

[mossy swan]

yes please

[obtuse bloom]

looks like the settings for core are fine

for instance loot tracker is still showing everything, that hasnt reset

[mossy swan]

what about for example ground items ignored items?

[obtuse bloom]

Ill be honest, I never tweaekd the ignored items. It still has what I assume are the defaults with the likes of vial, bones, ashes, coins etc marked as ignore

[mossy swan]

erm okay, have you changed any settings that you can tell they are still the same as before?

[obtuse bloom]

having a look through everything looks like it shoudl

[mossy swan]

ok i see something in the logs, looks like your local file system has had some corruption after last night - did you shut down your pc normally, or did you have a power outage or such?

[obtuse bloom]

oh shit, theres a good chance I didnt shut down last night and the battery has died

im sure id closed rl at that point tho

im guessing thats probably the issue tho?

[mossy swan]

alright, can you open the profiles2 folder in your .runelite (do you know how to get there?)? screenshot that

[obtuse bloom]

in case it matters, I only had the one profile before

[mossy swan]

in the runelite profiles tab, try importing the default-3512862330430600.properties

[obtuse bloom]

only made a second today to try and switch to to swtich abck

my man

my mna

youve sorted it

thats pulled them all back through

tysm

[mossy swan]

alright, now make sure you set that profile as synced in the profile tab

that way you wont lose your settings if this happens again

you were lucky it only corrupted the profile listing file, not the profile itself

[obtuse bloom]

ive set it to sync and disabled the default one from syncing

are you in game rn , I dont have a lot of spare coin but would love to give you something for your help

[mossy swan]

no thanks, happy gaming :)

!patreon

[haughty pumice]

If you are looking to support RuneLite, you can do so through our Patreon: https://www.patreon.com/runelite

[sonic birch]

!flow if works in safe mode, check plugin settings

[haughty pumice]

flowchart: Please refer to this flowchart for further troubleshooting.

[sonic birch]

You get plugin updates by restarting. Restart at least daily.

[thorn pond]

is there a way to get the resource packs plugin active in developer mode?

When importing the ZIP's extracted files it gives errors.
Any ideas?

[oblique plume]

zips?

[sonic birch]

He is installing plugins Minecraft style

[sweet hill]

hello, my runelite keeps chrasing all of the sudden

[mossy swan]

!flow

[haughty pumice]

flowchart: Please refer to this flowchart for further troubleshooting.

[sweet hill]

thanks

[steel nexus]

hi help my pc crashed and I lost Allll my settings

i had a rl acc

still have, am logged on it

[round jacinth]

did your profile change?

[steel nexus]

nope

[round jacinth]

did you not enable cloud sync?

!lsot

[haughty pumice]

!lsot command not found!

[round jacinth]

!lost

[haughty pumice]

lostsettings: https://github.com/runelite/runelite/wiki/FAQ#my-plugins-are-gone-or-my-config-profile-is-missing

[steel nexus]

oh let me check

well email is right and all my profiles were deleted

i only have the default one now

oh wait, ok ok i had all backups of my settings saved in the import profile

oooooooooooooooooooooooooooooof thank god

[formal meadow]

Hi does anyone have a solution to your client closing itself randomly?

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[leaden trail]

Post your logs and we can take a look

[barren rover]

my brimahven tele on max cape is sending me to varlamore. any fixes?

[chilly heart]

Well I was confused because it was a brand new install of RL

I reset my PC last night

[crisp dune]

a fix will be released soon

[covert dome]

Hi!
I am the maintainer of the Shortest Path plugin. This is a known issue that I am slowly working on fixing, but I am a bit busy these days so not sure when it will be fixed. Feel free to DM me any other issues or questions related to the plugin

[vast bone]

which plugin? also reinstalling almost certainly won't do anything.

[hidden ridge]

@ionic ivy heya, I just installed your essence pouch health plugin but I'm not seeing any overlays or indication that it's working - where am I supposed to look?

[round jacinth]

The rc lap tracker plugin is better, I think you’ll have a better experience with that, tracking usage of pouches is harder than tracking laps

They effectively are the same

[hidden ridge]

does it work for GOTR?

[hidden ridge]

doesn't seem like it

thanks though

[round jacinth]

Last I used it, it did. 🤷

[cobalt pier]

Does the plugin to swap paying farm patch NPC still not update?

[sonic birch]

next release

[cobalt pier]

sweet

[oblique plume]

it updated, but they gained a trade option so if you have that selected it swaps that

so its essentially doing what its told to

next release swaps their priority though so pay will take prio

[cobalt pier]

Actually, now I just realized they never had the option to trade. So I guess they sell things that used to be in farming stores, but now makes them useless.

[oblique plume]

yep

[frozen mantle]

what i do if my runelite keep crashing?

[sonic birch]

please define crashing

poof, client gone?

[frozen mantle]

ya

[sonic birch]

!logs

[haughty pumice]

To find the logs, you can do one of the following:

• If your client failed to open, click the Open logs folder button.
• Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
• Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

[sullen steppe]

There seems to be an issue with varlamore thieving, the arrow pointing to valuables is sometimes appearing, sometimes it disappears a tick later, and sometimes just doesnt appear
tried restarting the client but same effect

[sonic birch]

Something is stealing the arrow. Likely most of the problem will be fixed after the next rl release

[sullen steppe]

ah aye, ty ty

[sonic birch]

looks like adam might do a release now, so restart your client in 30 mins or so

[sullen steppe]

sounds good, ty ty

[sonic birch]

when did it crash today

[frozen mantle]

few mins ago

[sonic birch]

what is a few minutes ago in your time

[frozen mantle]

like 20 mins ago

[sonic birch]

in your time zone

23:30, 15:30 etc

[frozen mantle]

1am atm

does it matter lol

[sonic birch]

yes, because then there are no logs of it I guess
at 00:00, the client will start a new client.log

[torn girder]

fps control (1 fps cap) does not play nicely with camera movement smoothing lol

[oblique plume]

lmao, that is terrible

i feel like i dont remember it acting like that when i was using it for 20min karambwans on league

it actually does it for any fps

you can slideshow at 5

[leaden trail]

That's a very towelcat problem

[sonic birch]

just curious, is there a reason you want to cap it to 1 fps in the current day and age?

[crude scaffold]

so it was mostly happening with the pvp performance tracker but now it doesw random dc's.

[frozen mantle]

i found something

[sonic birch]

https://github.com/runelite/runelite/issues/10628#issuecomment-1771957664 probs but scroll down to intel

[leaden trail]

Maybe

I think the classic version of that is on the client thread but the one they posted isn't

[vast bone]

probably not a plugin then.

the dcs probably aren't.

[crude scaffold]

so i its not like a dc, but i attack someone game freezes and i black screen, then theres timews where the game willfreeze if im in the bank

then it dc's cause of that

[sonic birch]

client freezes are usually hub plugin related

[crude scaffold]

Thats whatiwas saying. i originally turned off gpu etc as the tree showed me. i noticed the plug in for pvp fight history had moved to the bottom wasnt in its normsal spot then this all started happening

turned them both off it was fine ( After i did it on safe mode and no issue.) i toggled gpu onorig no problem i put onthe pvp fight history/performance t racker and it happened immediately.

soi turned it off still had gpu back on ettc but it happened randomly now.

[autumn frigate]

My power went out while launching the game, and now I get this error.
Would there be a way to grab my settings before uninstalling and reinstalling runelite?

(Note it will not launch the client, and i can't launch it manually which is why i think this is the solution)

found it, it's the !lostprofiles command or something

[sonic birch]

uninstalling rl does not remove settings

!launcher you can just do this

[haughty pumice]

Download and install the updated RuneLite launcher from the website link in #welcome. You don't need to uninstall your current version. You will not lose any settings or plugins.

[sonic birch]

maybe it fixes your problem

[autumn frigate]

i'll copy the folder just incase

Just flat out reinstalling worked 👍

[final axle]

maybe it's all those cheats

[vast bone]

doesn't it say in the instructions for using it?

[haughty pumice]

You've downloaded a fake client, and your account has been compromised. Remove the fake as soon as possible to minimise further damage.
The following actions should be performed from a secure computer or secure mobile device:

• Change your RuneScape password
• Remove and re-add Authenticator to RuneScape
• Change your RuneScape bank PIN
• Change your email's password
• Add 2FA to your email if you haven't got it enabled
• Check for any linked accounts by accessing the account settings page (https://www.runescape.com/account_settings)

Some fake clients also install malware, only a fresh install of your operating system can guarantee the total removal of any unwanted software.
You might also want to change any email password if you reused the same as your RuneScape account password.

Once your computer is secure, you should download RuneLite from the link available at the #welcome channel.

[daring geode]

hey how can i can i fix runelite not being able to verify the certificate

while downloadin the bootstrap

[solid mesa]

Is the clock on your computer wrong?

[daring geode]

its 2 mins off

[round jacinth]

you can resync the time to correct it

[daring geode]

still having issues

anyone else run runelite on linux and have this issue?

keep getting this

[stone parcel]

You could try using a different network like a hotspot, or could try a VPN.

[daring geode]

lemme see if that works

no its not that

it doesnt seem to be a wifi problem

although my clock is 3 mins slower on my computer

but its set to the correct time zone ETC/gmt-3

[fossil summit]

replace the battery

[solid mesa]

SSL certificates are notriously finnicky with the wrong time. If you clock is 3 minutes off you should fix it

[daring geode]

u think its the cmos battery?

its not a laptop desktop btw

[fossil summit]

yea go to 711 and buy a 2032 cmos battery

see u when u get back

[sonic birch]

Can't you just do something like sudo service ntp stop sudo ntpd -gq sudo service ntp start to force a one time sync

[daring geode]

i have spare batteries its not the battery

[daring geode]

will try

ok it works now but my system clock is set to 5:48 pm meanwhile its 10:48

wait and its 1 day ahead?

[sonic birch]

Well, configure the NTP daemon to just always run, and fix your time problems. then runelite will probs work

[daring geode]

not sure how to do that, but when i run timedatectl my system clock isnt synced how i sync it i have no clue

[sonic birch]

Idk, we just offer RL support, not linux support.

You can ask in a linux server, but it's best to just google

[limber pumice]

every so often I get no audio on runelite. I used to switch audio output on windows and then switch it back and it would get fixed, but not anymore

[sonic birch]

Usually my crappy general audio troubleshooting fixes these problems #support message

(not always though, this mostly works for permanently no sound on rl)

[limber pumice]

it works on restart and is working at the same time on my other acc on runelite

tried reinstalling drivers and disabling all other devices, no ingame music, and not muted in mixer

I'm assuming there's no point in trying safe mode since it's gonna work upon restarting anyway

but I'll try it and see if the issue comes back

[undone pagoda]

Hey yall I've been having some issues with runelite as of late. I recently upgraded my graphics card to a 4070 super and changed my system over to windows 11. After this upgrade I currently have an issue where my game will game/character will freeze for 4-5 seconds. Anyone else have this issue and if so what helpped fix it, thanks!

[sonic birch]

!flow

[haughty pumice]

flowchart: Please refer to this flowchart for further troubleshooting.

[undone pagoda]

thanks ill give it a try

[lone sundial]

is it possible to lower the paint refresh rate on the xp tracker panel? when i am on defensive ranged casting, they flicker as they update one, which goes to the top, then the others, and it's super distracting lol like it'd be fine to update them all in the same paint refresh

[sonic birch]

It shouldn't really flicker.

Maybe you can show a video of what you see?

Alternatively maybe disable hwaccel in case your gpu driver is doing weird stuff with it?

[haughty pumice]

Graphical artifacts? Try disabling hardware acceleration: https://github.com/runelite/runelite/wiki/Disable-Hardware-Acceleration

[undone pagoda]

alright I've captured the issue

my game is continuing to play, but when im clicking on my thralls and to dodge the axes my inputs do not register

[sonic birch]

Oh hmmm, so the game perfectly keeps going in sade mode, but your clicks are delayed?

Bit hard for me to see on mobile

You have the sidebar closed in the video, right?

[mossy swan]

looks like some network lag tbh

maybe dropped packets

[charred wind]

Defo network issue

[sonic birch]

Bit hard for me to fully discern on mobile but that's what I was mostly leaning towards as well. I'd just expect the character to maybe run a bit faster, but all hits kept going so it's not client freezing

[haughty pumice]

open command prompt, type this in: ping -t oldschoolXXX.runescape.com where the XXX is your world minus 300, for example world350 = 50

[charred wind]

My guess is upload problems. Seem to be receiving from the server just fine

[undone pagoda]

ok ill give this a try

[exotic river]

I have been getting a lot of connection lost - re-establishing connection

while using ethernet, on both osrs + runelite

all other applications seem fine

[leaden trail]

So it's probably your connection to Jagex. I would try a world in a different region

[undone pagoda]

how do you open command prompt?

[leaden trail]

Hit the windows key, then search "cmd"

[undone pagoda]

oh your actual computer command prompt, i thought it was in runelite

[vital nest]

Hello, im pretty new to farming overall i just ignored it as a kid but i am now trying to do tree/fruit/hardwood runs more efficiently. Im not always close to my monitor so i put colour tags on the little farmer assistant NPCs (chop down/protect tree) but they seem to disappear randomly on a few NPCs. Some work fine but several have been hit or miss where their tag is randomly missing after a day or two. Is there a workaround or is this intended?

[mossy swan]

make sure to select "tag all" and not just "tag"

"tag" will disappear after restarting runelite

[vital nest]

Ohhhhh i see, must be my mistake as I'd assumed there'd be only one npc id for those ones. Tysm @mossy swan 😁

[undone pagoda]

ok im getting a ping spike of like 3164ms so that appears to be the problem let me try a wired connection and see if it solves the problem

[exotic river]

This happened when I dced again

Cant see why Im dcing and only from runelite/osrs

im pinging the world I was on

[leaden trail]

Was that running while it happened?

[sonic birch]

Also, are you sure you are pinging the right world?

If yes to both questions (but really doublecheck world is -300), check safe mode with world hopper turned off

!flow

[haughty pumice]

flowchart: Please refer to this flowchart for further troubleshooting.

[exotic river]

yes

[exotic river]

ill try safe mode with world hopper off and i wsa on w317 yes so correct

[exotic river]

im launching from jagex laucher how do i launche runelite wth safe mode from there?

[sonic birch]

If you pinged 17 instead of 317, then that was correct yeah

[haughty pumice]

Windows
Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

Mac
In Terminal, run:
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configureTick the Safe mode box. Launch RuneLite.

If it's not working, download and install the updated RuneLite launcher from the website link in #welcome. You don't need to uninstall your current version. You will not lose any settings or plugins. Then try running safemode again.

[sonic birch]

It literally says on the flow chart

"Do you have a jagex account"

[exotic river]

youtube video at HD, discord, and runelite

[undone pagoda]

The wired connection seems to have fixed my problem thanks for the help gang!

Now to solve the 100 foot wire across my house problem lol

[leaden trail]

laughs in drop ceiling

[rigid topaz]

Add -ea to your VM options in the run configuration to enable assertions, which can be found under Run/Debug Configurations under Modify options, Add VM options, and then adding -ea into the input field which appears.

Is the add vm options suppose to be at the edit configuration settings?

[exotic river]

Crashed again seems to crash and lose connection when its lots of videos playing

would it be a network issue on my side? Using network cable to connect.

[leaden trail]

Are you disconnecting or crashing?

[exotic river]

disconnecting

I ran runelite safemode this time

[rigid topaz]

wait is it this menu

[leaden trail]

I would move to #runelite because this channel is for release client support. But you have to actually create a run configuration first

Yes, "modify options"

[rigid topaz]

oooh shiiit my bad lmao ty

[exotic river]

theres the disconnect

[sonic birch]

Idk, only thing I can think of is either wrong world, or e.g. a firewall or smth

Assuming this was safe mode with world hopper disabled

[exotic river]

ive got jagex launcher and runelite both allowed through firewall and exceptioned on antivirus

yes on safemode with world hopper disabled

I tried pinging my own gateway IP from ipconfig

and theres no ping drops when the disconnect happens

and ONLY runelite onsafesmode with world hopper off was running

[sonic birch]

Uhhh idk why that'd be relevant

Only the connection between your pc and the world matters

[exotic river]

Idk ive got a new PC just making sure thats not an issue?

On my laptop I never had any issues, theres only 3 things that have changed:

• A new PC
• Started playing on Pc with ethernet
• Started around about after when runelite had an update

When I get home after work ill try a few fixes on the official runescape page as well for allow/excepts and network stuff

But issue never occurs on mobile so not sure how it could be network on my side

Was playing apex for 3 hours this morning and had no issues with disconnections or even lag spikes

[sonic birch]

Only thing I can tell you is that it's not the rl update

[fresh cosmos]

does rl put level up notifcations in cc's for virtual levels?

[sonic birch]

No

[fresh cosmos]

we should do that yh?

[leaden trail]

No

That would break Jagex's rules

[fresh cosmos]

why?

or how?

[leaden trail]

You can't send additional stuff to the game servers

[fresh cosmos]

dont they already do that?

[leaden trail]

Not to the game servers, no

[fresh cosmos]

i have level up notifications for virtual levels

[leaden trail]

That's clientside

[fresh cosmos]

oh mb

[twin lark]

Hello everyone! I would like to ask for your help with the following issue. I have a MacBook connected to a 4K monitor, but unfortunately, the text in the game appears blurry. Of course, everything is fine if I use it in 4K resolution, but then everything is ridiculously small!
So I scaled the resolution down by one level, and now the size is just right, but the text is blurry. I've tried everything... UI scaling, etc. I had the same issue on Windows, but there, using DPI scaling (Runelite > right click on the icon > select properties > compatibility > change DPI settings > override high DPI scaling behavior) solved everything.

Thank you for your help!

[sonic birch]

#support message

But idk if scale works for mac or not

[full fossil]

hi is there loot tracker added for the 2 new bosses yet?

[sonic birch]

Not yet for huey

[full fossil]

ty mate

[zealous cedar]

? i thought huey was added, is it broken

[hot oasis]

its working

[sonic birch]

Oh, I have mild cognitive impairment

I remembered llemon saying huey missed the point release, but it was the respawn timer, not the loot tracking

[brittle vine]

Hi, ive bought a new mouse because me older one was register double clicks.. now ive got the same problem... Maybe has it something to do with Runelite?

[sonic birch]

What?

"me older one was register double clicks"??

!flow if it happens in safe mode, it's not runelite

[haughty pumice]

flowchart: Please refer to this flowchart for further troubleshooting.

[sonic birch]

If you can provide a vid in safe mode with the title bar visible, I can take another look

[brittle vine]

if i click once its register it twice. for example if i want to turn on prayer. it turns it right off

[sonic birch]

Try safe mode. If it happens in safe mode, it's not runelite

[round jacinth]

Surely it’s double clicking outside of runelite? No plugin should do more than just mouse listen for hover over

Some tagging sure but nothing does click events to send another click

[brittle vine]

i gonna try it in safemode. maybe its just corsair faillure xD

[proper lion]

So Im having issues launching Runelite via the Jagex Launcher with ProtonVPN enabled. I tried the fix found in this GitHub thread (inputting Djava.net.preferIPv4Stack=true) but it still doesn't work. On launch I get the following screen. I've also tried split tunneling the VPN.

If I disable my VPN, it works fine. Last night I was playing directly through Runelite with no issues. I decided to configure a Jagex account (+launcher) today not knowing it breaks alot of shit.

[zealous cedar]

i think they block most common vpns

[proper lion]

But if that was the case, I wouldn't have been playing these last several weeks through Runelite w/ VPN. It became an issue when the Jagex launcher got added to the mix.

I could be wrong, I'm not a huge networking guy.

[sonic birch]

If it worked with runelite, you changed something and it stopped working, I don't think it's a runelite problem

[proper lion]

tru

I guess I'll just have to extort jagex with threats of violence

[zealous cedar]

its because the new authentication system goes through a different thing, which they block vpns on

[proper lion]

Of course they do

Well, I'll see if theres any hope of removing my account from the jagex account and go back to launching directly through runelite. It probably won't happen so Ill consider the account lost.

Disappointing because I've been playing on that account since OSRS released.

[zealous cedar]

you could just turn your vpn off

[proper lion]

I tried split tunneling it and exempting Jagex/Runelite from the VPN connection but that doesnt work.

Since I do other stuff on my computer while playing I'd like that traffic to remain through my VPN

[zealous cedar]

the thread you linked to earlier should let you do split tunneling

[proper lion]

It does not.

If I recall, that fix was Mullvad specific. I'm using ProtonVPN

[zealous cedar]

im not sure if it matters or not

[proper lion]

The verbiage is odd but exclude is the one if you want it to be tunneled apart from VPN.

[proper lion]

Logs for reference

[leaden trail]

Why don't you try the other option for split tunneling and only include the stuff you want to have go through your VPN?

[haughty pumice]

Search for iawhd returned no results.

Search for wlcx returned no results.

[proper lion]

Not a bad idea. Really it would just be my web browser, discord, and spotify.

I got the default client working, just gonna do some more tinkering to see if I can get Runelite to work because lets be real - it shits on anything Jagex has client wise

@leaden trail This works.

It'll be a pain to select all the apps I want to INCLUDE in VPN to keep OSRS/Runelite exlcuded - but it works none the less. Better than not being able to play at all.

In your honor, I will make my profile pic a pair of rainbow boots

[leaden trail]

Truly the BIS footwear.

o7

[proper lion]

I must admit that as a kid I thought they looked dumb so I wore the fighting boots.

Once I got older and developed a sense of fashion, I transitioned to the rainbow boots.

[grim shuttle]

Sorry if this isnt the right location to ask. Is there a solution to the world hopper plugin not showing ping? This has been an issue for a week or
so.

[zealous cedar]

probably your network is filtering pings

[grim shuttle]

Looks like I am unable to ping anything so I think you nailed it. Thanks.

[exotic river]

I've fixed the issue

after various changes lol, I still don't know which fix worked but seems stable now.

[wispy idol]

Dont know if this is the right place to ask, any chance hueycoatl gets added to loot tracker? 🙂

[zealous cedar]

I think that it is added to the loot tracker

as of yesterday

[wispy idol]

oh sweet

ty

[halcyon tulip]

fatal error starting runelite.

exception: sslhandshakeexception

tried turning off firewall it did nothing

[vapid yacht]

Running into an issue where when i try to play on runelite on my laptop i get to the Welcome screen and press play then my runelite freezes and then my computer black screens comes back on and then runelite UI is all white

Messed with gpu and different video settings and nothing seemed to fix it

[zealous cedar]

try turning the gpu plugin off?

[vapid yacht]

Does nothing ill keep it off and see if it eventually changes

but my screen now changed to black instead of white

[zealous cedar]

it still crashes even with gpu off?

[vapid yacht]

Ahhh there we go now it works I swear i tried with gpu off and still crashed

Thank you I apprecaite it

[zealous cedar]

you might be able to have it work by only disabling compute shaders instead of the whole plugin

[vapid yacht]

Ill play around with it and see what works

Compute shaders off works

[queen raptor]

Hi all — trying to get some clarity on a plugin I plan to make, just want to ensure im not violating any rules on runelite or Jagex's side of things. If someone could DM for a quick chat I'd super appreciate it, thanks 🙂

[sonic birch]

Just use #runelite

[queen raptor]

Ok sure thing, thanks

[willow wind]

why do some of the custom cursor look so washed out

like dragon scimmy

i dont remember it looking like that

https://github.com/runelite/runelite/issues/8731 related to this maybe

but on windows

[sonic birch]

looks fine for me

[fathom yew]

Game drops to 5 FPS when alt tabbed, I have 117HD.

[sonic birch]

!hd for hd support

[haughty pumice]

Visit 117's HD plugin discord (https://discord.com/invite/U4p6ChjgSE) for support, issues & feedback

[sonic birch]

we only provide support to core runelite

[fathom yew]

Ok thank you.

[elfin forum]

any1 here to help please

[round jacinth]

just state your problem

[elfin forum]

i am trying to get my xp drop showing and predicted hits , they are on but still when i attack something it doesnt show ?

and a few of my pluging when i turn on they dont activate

[round jacinth]

i do not know

[haughty pumice]

Get support for the Customizable XP drops Plugin Hub plugin here: https://runelite.net/plugin-hub/show/customizable-xp-drops.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.