#support

1 messages · Page 29 of 1

cosmic isle
#

animation smoothing only working for character running, how to fix?

#

nvm just saw ursine chainmace github post

#

it was that

west pewter
#

I updated my gfx driver while runelite was running. It seemingly crashed and now my .runelite folder seems to have been deleted? No profile settings, screenshots etc. I think it's perm gone now, but i'm curious how the hell that happens D:

fervent basalt
#

anyone elses farming contracts not showing?

gilded kayak
#

yes

#

broken, will be fixed eventually

fervent basalt
#

alright, thanks

gilded kayak
#

probably when adam fixes the flashing black screen on worldhop

manic kettle
round jacinth
#

probably not

#

you'll notice on a client reload it's fixed and forget it was ever an issue

#

most things adam does are silent fixes that are neat

manic kettle
#

alright ill just check/hop periodically and see

leaden trail
#

Just close your client when you stop playing and that'll help you get the update sooner

#

You have to actually close it

manic kettle
leaden trail
#

I haven't played in any significant sense in nearly a year, and even that was a brief thing

manic kettle
#

lol ive closed client a few times since earlier today

rose seal
#

hi

leaden trail
#

Every time you get nerdlogged close your client

rose seal
#

why command ''!pb tob 2" doesnt work?

2024-09-11_21-30-21.png
manic kettle
round jacinth
#

it used to be #### and now it's #,###

#

breaking the stuff that read that line

rose seal
#

so it gonna work soon or i need to do new kc

#

or wtf

round jacinth
#

it'll work in next update brother

#

but i imagine it'll be soon though

rose seal
#

@round jacinthlook priv pls

timid rock
#

when logging in the banner is black and this happens, looks like the game is thinking my acc is not members?

zealous cedar
#

what is this picture showing?

timid rock
#

the cross in the chatbox

#

clicking it does nothing

zealous cedar
#

does the chatbox usually have a cross?

timid rock
#

no

zealous cedar
#

do you mean the x?

timid rock
#

ye

zealous cedar
#

never seen that before

timid rock
zealous cedar
#

try restarting?

timid rock
#

relogging fixes it for that login session, but hopping/relogging may trigger it again

#

just a bit weird

manic kettle
zealous cedar
#

yeah i figured out what is happening

manic kettle
#

🙂

#

ty sir

still creek
#

Looking for someone who may have some knowledge with the custom drop sounds plugin cause i did basically all that i had to do but its not working for me

round jacinth
#

in next update it is

fierce pebble
#

I am currently running runlite 32bit version and got a popup to download the 64bit. If i were to do so, would my plugins/configs automatically transfer or would i have to restart?

mossy swan
#

yes you will keep all your settings

fierce pebble
#

awesome, thank you for the quick response 🙂

potent girder
gilded kayak
#

thanks i didn't do anything to help fix it

#

well I guess that's not true I did mention what the problem might have been

leaden trail
#

this channel is for release client support, you can ask in #runelite

glad bridge
#

Anyone know how to run Runelite while NordVPN is running? I've enabled split tunneling to allow Jagex Launcher and Runelite to access the internet without a VPN, and also allowed Runelite to go through my firewall. I get an error saying "RuneLite is unable to connect to a required server while downloading the bootstrap. Please check your internet connection.

Exception: ConnectException
Message: Cannot assign requested address: no further information"

gilded kayak
#

runelite doesn't work with split tunneling

glad bridge
#

So I simply have to turn off VPN to play? No work arounds?

gilded kayak
#

i can't remember if this works for nord

glad bridge
#

Thank you

manic kettle
#

any ideas on when you can implement a fix for the black flicker @zealous cedar 🙂 sorry if not supposed to @, just curious sir

hoary root
#

so.. my runelite keeps crashing.. happened before aswell but then i could just use the 32bit client to stop it from crashing.. both crash now xd it just closes without any warning or error almost as soon as i login or even before

haughty pumiceBOT
#

@hoary root To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

leaden trail
hoary root
#

@leaden trail hmm looks like it's a plugin xd

leaden trail
#

Nothing sticks out

#

Do you have any recent jvm_crash logs?

hoary root
#

not recent no

#

this is quite old

#

the new crashes don't give me jvm crash report

leaden trail
#

I would see if there's anything in Event Viewer then

hoary root
#

I mean there is

#

@leaden trail

image.png image.png
#

🤷‍♂️

#

I haven't changed any hardware since I last played without issues

#

and it's only runelite

haughty pumiceBOT
#

@hoary root Windows
Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

Mac
In Terminal, run:
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configureTick the Safe mode box. Launch RuneLite.

If it's not working, download and install the updated RuneLite launcher from the website link in #welcome. You don't need to uninstall your current version. You will not lose any settings or plugins. Then try running safemode again.

round jacinth
#

Check if it crashes in safe mode

hoary root
#

idk who thought of that

gilded kayak
#

they didn't

#

because it's not true

hoary root
#

ah you can enable it in config

#

yeh doesn't crash in safe mode

#

but yeah I can't be bothered to enable and disable every plugin to see what it is -.-

random scaffold
zealous cedar
#

we are aware the contracts are broken atm

random scaffold
ivory glen
#

hey my gpu and hd plugins aint working, is anyone else havin g the same issue

leaden trail
#

Not working how?

ivory glen
#

dw my graphics card shit itself i think

atomic hamlet
#

I keep getting notified that a spade is a rare drop lol. how do i fix that?

hoary root
#

well atleast I fixed my crashing xd

dreamy valve
#

Anyone having issues with CG Map plugin? Randomly will close my client no warning during a run at random times. Since turning off no issues so seems to be the culprit

haughty pumiceBOT
#

Support for hub plugins should be directed to the author of the plugin.
You can find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

lone sundial
#

i'm about to set up my new computer - is there a guide for putting things on the cloud properly so my new pc picks up where this left off?

haughty pumiceBOT
lone sundial
#

❤️ figured there would be ty!

stone parcel
#

copying and pasting the .runelite folder from old pc into new pc is a good route. 😄

lone sundial
#

oh thats easy enough

left wagon
#

Hello, where does one message for advice for developing a plugin?

stone parcel
#

#runelite would be a good place to ask questions and stuff about making hub plugins

coral lintel
#

Any chance the farming contract icon will come back?

#

I like that thing 😄

crisp dune
#

it'll be fixed

coral lintel
#

Thank you very much 💜

flint remnant
#

I seem to be having trouble with the runelite client recently, without warning it will just force close, sometimes multiple times b2b, never used to have this issue, any help would be appreciated

haughty pumiceBOT
#

@flint remnant To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

flint remnant
flint remnant
haughty pumiceBOT
#
Ketner777
#10628 Client closing randomly during play fatal error code 
A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x03d9c70d, pid=15208, tid=9740
#
# JRE version: OpenJDK Runtime Environment (11.0.4+11) (build 11.0.4+11)
# Java VM: OpenJDK Server VM (11.0.4+11, mixed mode, emulated-client, g1 gc, windows-x86)
...
leaden trail
#

At a quick glance it looks like it may be that although I can't dig deeper to be more sure right now ^

#

There are some common fixes that have worked for people near the bottom of the thread

twilit umbra
#

Hello, is this the right place to get support on how to get my old runelite profile back?

mossy swan
haughty pumiceBOT
twilit umbra
#

Its not working.. when i log in to runelite client my profile wont show up. But when i login on runelite website my profile is there. Any way i can get it on my runelite client?

paper musk
#

Started up PC today with clients open from the day before and the two cloud sync profiles I use are gone and the following is in the client.log

📎 pKzCBuI.txt
#

Seems to be a semi regular occurrence now that I am getting profiles lost and AccessDeniedExceptions

#

From previous chats here I have tried the following to resolve this:

  • Re-install RuneLite's latest launcher from the site
  • Running RuneLite as admin once after the above step
  • Deleting the profiles2 and cache directories and having RuneLite remake them
  • Imported all profiles from exported backups after a the above steps
leaden trail
#

Can you post the full log rather than a snippet?

paper musk
oblique plume
#

you got something messing with the perms then

paper musk
#

I have looked at the directory and file permissions and cannot see any reason for them to have issues as its not something I have changed and the local account is an administrator

#

At this point open to try anything because I am getting really tired of losing profiles constantly

leaden trail
#

Do you have any sort of AV running?

paper musk
#

Just the stock windows security

#

At this point I am tempted to just nuke RunLite off my PC and see if a clean install works

leaden trail
#

Can you post a pic of what's in your profiles2 folder?

paper musk
#

Whenever I get the "Lost profile XYZ" if I reload the clients they re-appear most of the time

#

But not sure what it causing them to drop in the first place

boreal dune
#

My runelite screenshots at zulrah stopped for some reason once I hit 1000kc. Any idea why?

round jacinth
#

Known issue fixed in next release

#

But the reason why is jagex changed the message to have a comma in it to be 1,000 not 1000.

boreal dune
#

awesome, thanks!

paper musk
# leaden trail Can you post a pic of what's in your profiles2 folder?

I have just done the following and will keep an eye on my logs and will see if anything happens again. Hopefully considering its a clean slate things won't break again.

  1. Removed RuneLite via Windows Installed Apps
  2. Deleted the .runelite folder within default install location
  3. Downloaded latest launcher version from the RuneLite site
  4. Installed as normal
  5. Launched RuneLite via the Jagex launcher
  6. Logged into my RuneLite account
  7. Both of the CloudSync'd profiles appeared, these being Main and Alt
  8. Swapped to the Main profile that is CloudSync'd
  9. Deleted the default profile that was created via the Profiles tab and also within the profiles2 directory
  10. Logged in and set the Main and Alt profiles to be default to the specific accounts one at a time closing client after each
  11. Disabled CloudSync for both Main and Alt profiles
  12. Restored both my custom notification sound as well as resource pack into the .runelite directory
  13. Restored the contents of the screenshots directory and setup only this directory to be sync'd with my Google Drive
  14. Imported and renamed the additional two profiles, Lavas and Spec Alt, that weren't originally CloudSync'd from exports I made before this
  15. Logged into the Spec Alt account and set profile to be default before closing client
  16. Logged into the Main account and exported all 4 profiles as a backup
  17. Launched all 3 accounts and logged in
dire flume
#

Dumb questing, is there a way to reset infoboxes the way they are ordered? alt rightclick doesnt seem to do that

crisp dune
#

No, they're ordered by age if I remember right

paper musk
#

I use that to keep binding necklace infobox at the top no matter what

dire flume
#

I'm trying to get boosted stats on the top but it keeps getting mixed up

image.png
dire flume
paper musk
#

I can't remember the exact button to split it into a separate group I think it might be alt or control right click but then you can just drag the rest into that group and it'll be always in one area

dire flume
languid igloo
#

Is there any way to get the Mark of Darkness spell info box to show the correct timer when cast with Purging staff equipped?

narrow flare
#

anyone know the ground object ids for hallowed sepulchre?

leaden trail
deep epoch
#

is there a way to make RuneLite spawn the game in floating mode

#

in linux

#

by changing this parameter I can change behavoir

#

but none of them seem to do what I would expect

round jacinth
#

i think you need to google how to launch a program as a floating window

deep epoch
#

I can launch the launcher as a floating window

round jacinth
#

idk if it's a runelite problem, but it might not work because runelite has a launcher component

#

right

deep epoch
#

but then the launcher launches the game in a weird way

round jacinth
#

then i dont think it can be done right now

deep epoch
#

and I have to change the size manually each time

#

alright ty sir

round jacinth
#

np servido

wheat pier
#

if i have 2 rl clients open at the same time and they are on the same profile, will changes to the profiles only change to the 1st client closed?

sturdy sierra
#

Is runelite impacted by the Microsoft outages this morning? Nothings changed on my end and runelite struggles to open as well as laggy once it is open. Thanks!

Jagex launcher slow, osrs website slow. All runescape related things it seems.

leaden trail
#

Maybe if GitHub is impacted?

round jacinth
#

i think a github outtage has impacted us before

#

and microsoft owns github

#

but once its open the connection is now with jagex and not reliant on anything else

leaden trail
#

GitHub Status is all green at the moment

#

So tldr, your issue is probably just your connection

latent ridge
#

Runelite is acting up for me today too, just opening it shoots my cpu usage and freezes my computer

#

if it doesn't crash it keeps lagging until I close it

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

leaden trail
#

I'd venture a guess and say it's probably a bad hub plugin

latent ridge
leaden trail
#

You've said it crashes sometimes?

latent ridge
#

Only crashed first time

#

It starts lagging as soon as I click play now

leaden trail
#

Can you upload the client.log from whatever day that happened?

latent ridge
#

I just did, it started happening today

leaden trail
#

Does it happen in safe mode?

haughty pumiceBOT
#

Windows
Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

Mac
In Terminal, run:
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configureTick the Safe mode box. Launch RuneLite.

If it's not working, download and install the updated RuneLite launcher from the website link in #welcome. You don't need to uninstall your current version. You will not lose any settings or plugins. Then try running safemode again.

latent ridge
#

I just opened it and its not lagging, weird

#

without safe mode* i just opened it

oblique plume
#

is the laptop plugged in

latent ridge
#

Yes

oblique plume
#

the whole time or only this last time

latent ridge
#

The whole time, I didn't do anything different from what I usually do

oblique plume
#

dunno then, usually they perform bad when not plugged in

#

and thats the prob for laptop people

latent ridge
#

weird that never happened the few times I have played not plugged in

sand cape
#

Hey farming contract stuck unknown despite restarting client/getting new contract. Any ideas?

gilded kayak
#

they are broken

glossy hinge
#

Hey I had really bad freezes a client restart fixes it but they come back about twice a week

#

can I send my logs somewhere

leaden trail
#

Here is fine

#

But freezes don't really show up, usually

glossy hinge
#

Im not sure I went ahead and uninstalled all the party hub plugins that I really dont need

#

maybe that will fix it

rapid wren
leaden trail
rapid wren
# leaden trail .

I saw, just clarifying for the guy he ain't alone and a thank you for asking on my behalf

tulip scarab
#

my clients still crashing :/

leaden trail
#

Can you send your logs again?

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

manic kettle
#

am still experiencing a black flicker on world hop, is there something i can do to fix? maybe its my gpu settings

gilded kayak
#

the fix has not been released yet

manic kettle
#

alright tty

kindred carbon
#

noticing an issue with farming contractgs

#

tracker is working for everything else but what current farming contract is

hollow olive
#

its fixed but unreleased i think

kindred carbon
#

thank you

hollow niche
#

im trying to login with runelite but i keep getting an error to use jagex launcher. My account was created on steam and i tried to link it with my jagex account. Any way to get my account to work with runelite?

oblique plume
#

launch it through the jagex launcher

hollow niche
#

lol that was easy thank you

peak gust
#

Hi why my account isnt sync?

#

i lost everything in had from before

haughty pumiceBOT
frosty ginkgo
#

arraxxor tile hightlighter not working. hull or outline

#

nothing

#

any idea folks?

oblique plume
#

slayer plugin

near slate
#

Time Tracking not finding Farming contract, is this just me?

oblique plume
#

everyone

frosty ginkgo
#

ty alex#

#

worked for me

leaden trail
#

(it'll be fixed with the next RuneLite update)

frosty ginkgo
#

flicked slayer off and on

#

came back.

leaden trail
#

I was referring to farming contracts

gilded kayak
#

ur not alex sir

leaden trail
#

🥸 or am I

#

(no)

near slate
leaden trail
#

Yesterday's game update broke it

#

The fix will roll out with the next RL update

sterile void
#

hey guys, ive been here before asking for help. i cant seem to figure it out... I been using RL since it came out.... Standard i know when u close ur last client, thats the position/client RL is going to rememer/save / open first your next time you open it... as of recently. that has not been happening.... if i have 2 clients open, it seems to remember the one i close first.....

#

i've noticed that it happens to be like this : Client 1 : Is using Profile A. Client 2 : Is using profile B. If i close client 2 first, then client one. Upon reopening, it reopens the client 2 with profile B.

#

could it be something in the profiles settings?

oblique plume
#

thats just how it works

#

it openes the last open profile

sterile void
#

its not opening the last profile tho

#

thats what im confused about

oblique plume
#

oh yea i read that wrong

#

maybe theyre closed too fast next to each other

sterile void
#

isnt it suppossed to open the last profile that u closed last?

oblique plume
#

yea but perhaps saving that data can get clobered if you close them quickly

sterile void
#

if i close client A first then B... upon restart its opening cleint A again. when it should be opening B.

oblique plume
#

tbh you can get around that by just specifying the profile on launch

haughty pumiceBOT
sterile void
#

hmm?

oblique plume
#

you can set that in the target field of the shortcut to have multiple shortcuts

sterile void
#

meaning having different RL icons

#

1 icon for profile A, another for profile B?

oblique plume
#

yea

sterile void
#

yeah i guess. im just confused why this all of a sudden has become a thing...

#

its always been RL rememebrs the last client that u closed.

oblique plume
#

you could have perms issues and not be able to save anything

#

its quite common somehow

sterile void
#

then it sometimes forgets changed settings on my plugins

#

something is going on lol

oblique plume
#

yea thats perms issues

sterile void
#

all this shit started recently.

#

never had this issue.

oblique plume
#

if you have the latest launcher and launch it as admin once it should be able to fix perms issues

sterile void
#

for example i reset all my radius markers yesterday, this mornign ti was time... now i opened up the game again, and the radius markers i deleted are back again????

#

how does that even happen

#

i launched it as admin, and now it fixed again..

#

bruh wtf is going on l0l

gilded kayak
#

something on your computer changed the file permissions

narrow yacht
#

can some one help me understand why my runelite keeps saying to many logins use jagex launcher even thow its the frist log in ?

sterile void
#

what do i do to fix?

gilded kayak
#

there's only some workarounds that sometimes work, and one that always will

gilded kayak
#

we have newer versions of the RuneLite launcher try and fix this problem, for our files, for you

sterile void
#

well yesterday i was told to reinstall RL so i did

#

but then it happened again today

#

hopefully the opening it at as an admin this once fixed it ?

#

idk its rly strange man

winged forum
#

What did I do wrong when trying to log in?

Captura_de_pantalla_2024-09-12_170142.png
hollow olive
lapis acorn
#

hello, im currently having an issue where the time tracking plugin can't figure out what my farming contract is, talking to Jane and getting a new contract doesn't fix it, nor does resetting the settings of the plugin, is there anyway to fix this?

hollow olive
#

it was fixed, will be released in the next update

lapis acorn
#

ah so known issue?

gilded kayak
#

jagex broke it for everyone in the most recent update

lapis acorn
#

gotcha thanks guys

rugged sparrow
#

Hi, time tracker plugin doesn't seem to be working for farming contracts. It says my contract is unknown and the infobox while in the farming guild is gone

rugged sparrow
copper quest
#

Hi, I am having an issue with Runelite where none of my changes to plugin configurations carry over if I restart the client, despite being logged in and previously having no issues.

I think the issue has started since swapping to the Jagex Launcher, and I did some digging in the config files and it looks like none of the files have been edited since

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

leaden trail
#

Although my guess would be that it's file permissions issues.

copper quest
copper quest
leaden trail
#

Redownload RuneLite from the link in #welcome (you won't lose anything) and run it as admin once

copper quest
#

I tried launching RL as admin but that gave me the "no 1 click login issue"

copper quest
formal bluff
#

anyone have a fix or idea on how to fix the lag on runelite? never happened last time i played a month ago. But now my runelite lags out when i try to switch/swap gear and take items in and out of my bank

leaden trail
#

It's probably a bad hub plugin

formal bluff
#

ok, so i should try to turn off some and see if it works

#

think i found the plugin that was lagging everything, seems like it was the 117 HD plugin

gilded kayak
#

did you update your drivers recently

#

most GPU/117 issues tend to come from driver versions, because they use your gpu

copper quest
gilded kayak
#

can u post the logs again

formal bluff
#

if u asked me i upgraded my grahpics card since last time i played

gilded kayak
#

welllllllllllllllllllllllllllll

#

i bet i know what caused your issue

#

oh card

formal bluff
#

was so bad that i couldnt even do ToA, died on akkha cuz i couldnt switch or anything

gilded kayak
#

i'd ask what cards but i can't pretend to know what would cause the issue

formal bluff
#

yeah, i have i9 12900k and 4060ti now, had 1070ti

gilded kayak
#

if u really want to keep using 117 i'd upgrade/downgrade driver versions

#

!hd if that doesn't work try the 117 discord

haughty pumiceBOT
formal bluff
#

ok ty

raw herald
#

my whole client just closes out randomly now and i have no idea for a fix...

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

raw herald
#

yeah it just closes out randomly mid game sess. . havnt installed any new plugins or anything either in like a month

#

@haughty pumice any ideas?

stone parcel
trim salmon
#

Hi, I've been using runelite for years and never came across this issue. I've looked through the QA but couldn't find anything. My runelite just started doing this about 30 minutes ago. All of my external plugins are downloaded to my runelite profile. They show that i can remove them and reinstall them. But none of them are showing up in my setting configuration menu. My profile is loaded. I tried to even reload my profile, restart my pc, go to BIOS menu to check my configuration, etc. I deleted runelite and reinstalled it, logged out of my profile, etc. not sure what is going on

image.png image.png image.png
haughty pumiceBOT
#

@trim salmon To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

trim salmon
gilded kayak
#

too

trim salmon
#

do i just upload the most recent files named client and launcher with the most recent modification date?

#

thats the correct one

gilded kayak
#

click .runelite in the top search bar of the logs folder* to jump back to the .runelite folder and delete the cache folder

trim salmon
#

magic.... worked like a charm! appreciate it!

raw herald
stone parcel
#

I had to find it by using my BIOS's "Search" option.

polar badge
#

recently my client has just started doing this randomly and I have no idea why. It doesn't seem like it's a wifi issue cause other things seem to run perfectly fine. Is there any way to figure out why this is happening?

image.png
round jacinth
#

idk if i trust that plugin 100%

#

seems to perfectly be doing 1000 ms/ 200 ms for 600 ms average between the two every other.. like that's a pattern lol

haughty pumiceBOT
#

@polar badge open command prompt, type this in: ping -t oldschoolXXX.runescape.com where the XXX is your world minus 300, for example world350 = 50

round jacinth
#

see if that behaves the same way?

#

(connection/ping wise)

#

it obviously wont tell you tick health, but idk if that plugin does either

polar badge
#

only reason I ask is cause the game has been freezing or stuttering which makes stuff like phosani very difficult

round jacinth
#

from the pov of the screenshot you're complaining about tick health, there was no other context provided

#

check safe mode

haughty pumiceBOT
#

Windows
Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

Mac
In Terminal, run:
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configureTick the Safe mode box. Launch RuneLite.

If it's not working, download and install the updated RuneLite launcher from the website link in #welcome. You don't need to uninstall your current version. You will not lose any settings or plugins. Then try running safemode again.

polar badge
#

from what I can tell, it still seems like an issue where it takes a click a couple seconds to register, haven't tested a kill to see if it's still fully acting up though

round jacinth
#

If it’s happening in safe mode ifs your connection then

#

Which is why I asked you to check the cmd prompt command thing to help verify

polar badge
#

from what I can tell, it seems like the world is at like 130

round jacinth
#

Can you screenshot the cmd prompt

polar badge
#

this is what it shows right now, was about to boot up another game to see if I experienced any stutters in it as well

image.png
round jacinth
#

Your connection to jagex is not the same as the connection to another game

#

Looks like a fine connection tho

polar badge
#

then any idea on what could cause random stutters?

gilded kayak
#

did you try safe mode

polar badge
#

I did try and it didn't do anything but I just redownloaded from the link and it seems to be fine for now

#

whatever it was, redownloading fixed it

#

I appreciate the help though, it had been bugging me cause I'm mid pvm event and dying to a boss put a damper on it

lavish cargo
#

Hello! who can help me with FC Spawn Predictor plugin. Worked properly for a while but now when I enter the fight cave the location arent predicted. I believe its another plugin interefereing, any ideas??

gilded kayak
#

doesn't it have to calculate the pattern

lavish cargo
#

ooo

gilded kayak
#

i have no idea how it does that but i assume it does it when ur in the area

#

did u take an extra short amount of time to gear up

warped gull
#

is it safe generally to get a third party related plugin, i want this rs3 music plugin but unsure if itll be bad in any way

charred wind
#

Never install anything that isn’t from the plugin hub

#

never

warped gull
gilded kayak
#

idk if it works

charred wind
#

If it is on the plugin hub it is safe

gilded kayak
#

they changed a bunch of music stuff a while back and I feel like I never saw it get updated

warped gull
#

it doesn't seem to work unfortunately

gilded kayak
#

yeah that's what I thought

#

it used to work tho

warped gull
#

hopefully it'll get updated one day

plucky rover
#

Hey guys, unsure if this has been brought up, but equipping the Ursine chainmace (charged or uncharged) seems to be clashing with animation smoothing. Attacks are like its disabled but running around is okay.
Even chopping logs while chainmace equipped but axe in inventory, isn't smoothed. Unsure where else to post

gilded kayak
#

are u sure it's not clashing

#

it was always supposed to not be animation smoothed, but we were doing the check to not smooth it, wrong

#

it should be currently the way the animation is expected

plucky rover
#

I'm not entirely sure, I've never noticed it in the past. Only time it seems like the animations aren't being smoothed out is when I have a chainmace equipped.

#

Even the idle animation of my character isn't smooth but only when chainmace is equipped.
-- Sorry not sure how to show evidence

gilded kayak
#

a video maybe?

plucky rover
gilded kayak
#

mmmmmmmmmmmmmmmmmmmmmmmmm

#

very interesting

#

i guess we're still doing it wrong

plucky rover
#

I've only noticed it with chainmace, so not sure if there's anything else. Kinda just wanted to let someone know

gilded kayak
#

the chainmace was the only weapon (i think) that wasn't respecting "dont animation smooth this" which someone had reported recently

#

as it freaks out sometimes with animation smoothing

plucky rover
#

right right

#

strange - it's all good either way, just wanted to give a heads up 🙂

gilded kayak
#

so it probably can't be fixed, while also not having the chainmace freak out

plucky rover
#

All good, thank you for your help

I just transmogged the standing animation and it's smooth hahaha

river bone
#

could anyone help me figure out transferring runelite profile settings from one computer (mac) to another (windows)

haughty pumiceBOT
gilded kayak
#

the folder should have no concept of operating system, move it from the mac spot to the windows spot

#

and it should just work

river bone
#

Neither of my systems show a cloud sync option. was hoping to try to do it that way

gilded kayak
#

you have to log into RuneLite via google for that icon to show up

#

the door icon

river bone
#

okay i see it now from my pc but i dont see how I loggin in the same way on mac

#

found it

gilded kayak
#

be aware you ONLY want press the ☁️ icon on the computer with the settings you want

#

it will load those on next startup, on the other computer

river bone
#

so my new device?!

gilded kayak
#

press ☁️ to turn it orange on main device with settings, open client on new device and you should see your settings

#

if u never named your profile it might show up as a second default, double-click to swap to the second one

river bone
#

got it

#

thanks legend

pale current
#

My screenshots plugin has stopped screenshotting boss kills on one specific account.
What I know:

  • Manual screenshots still work
  • Valuable drops screenshots still work
  • Boss screenshots still work when I use another Runescape account

What I have tried:

  • Checking the plugin settings (see image)
  • Toggling the plugin off and on
  • Restarting RuneLite
  • Emptying the boss screenshots folder for the affected account

Anyone got any ideas?

image.png
vast bone
#

does it have over 1,000 kc

#

then wait until runelite updates

#

jagex added commas

pale current
frank canyon
#

Hello. Quick question on the logout button. I recently bought a larger laptop with a larger screen, and for some reason the logout button “door” on the main toolbar is gone. Only the x above the minimap shows for the logout button. Anyway to fix this? Thank You

vast bone
#

try resizable classic

#

@neat notch why delet?

neat notch
bold burrow
#

I built my own runelite so i could test custom plugins is it possible to use jagex account still or have jagex launcher use custom runelite?

cursive coral
#

Hello, currently my Time Tracking plugin is not tracking my farming contracts, it just says "Unknown", it was working fine for a while then all of a sudden the past two days it has just been stuck at "Unknown".

Does anyone know how to fix this?

Thank you.

vast bone
#

I think it's a known bug.

cursive coral
vast bone
bold burrow
teal wyvern
#

runelite and jagex launcher aren't letting me in but mobile seems to work fine

image.png
#

any ideas on why this is happening to me?

leaden trail
spark ravine
#

Im not sure if this is the right place, but the command plugin for Kill Counts are not updating to what the collection log is saying

vast bone
#

you kiloled the boss too many times

#

jagex added a comma to kcs

#

so if you have >1000, runelite doesn't recognize it.

#

also how is alaska?

spark ravine
#

ooh gotcha, i was wondering why my barrows kc was stuck at 3k lmao

#

also alaska is very nice right now, rain some days, almost time for winter and that 24 hour darkness

rigid needle
#

alaska sucks, i lived in fairbanks for 4 years smh. also my game keeeps freezing every couple of mins??

#

anyone know a fix?

timid rock
#

👍

mossy swan
spark ravine
rigid needle
spark ravine
rigid needle
spark ravine
#

@vast bone so i just looked at my screenshots from my barrows kc, they arent updated with the kc lmao

rigid needle
spark ravine
#

All of these screenshots are above the 3,000 mark, is there anyway to get that to change?

Screenshot_2024-09-13_004721.png
#

@vast bone

timid rock
#

no wait for runelite update

timid fiber
#

My PC did an update this morning, and upon launching runelite, all my profile settings have been removed? I am already on the 'old' profile, but a whole host of plugins and tile markers etc are all gone. Happened to anyone else before?

haughty pumiceBOT
timid fiber
#

Thank you RuneLite acorn

#

Are things like marked entities and tile markers stored in the runelite properties file? Or is that elsewhere

marsh juniper
#

ive installed the resource packs plug in and it doesnt show a icon on right side, have uninstalled it and reinstalled it and nothing. no it isnt hidden in the settings

haughty pumiceBOT
#

Get support for the Resource packs Plugin Hub plugin here: https://runelite.net/plugin-hub/show/resource-packs.
You can also find the support link by searching for the plugin in the Plugin Hub panel and clicking the ? button on the plugin, or by right-clicking the plugin in the plugin panel and clicking the Support menu option.

marsh juniper
#

that icon doesnt show up tho

verbal sigil
#

World List in game and Login Screen don't load for me and I think that they haven't since Wednesday before last. any ideas?

image.png
oblique plume
#

poor connection to jagex

verbal sigil
#

for 2 weeks? I haven't noticed any issue with gameplay other than this

#

World Hopper loads fine if thats any help

round jacinth
#

Runelite builds the list differently

round jacinth
verbal sigil
#

I see, so it might be my end somehow?

round jacinth
#

Yes

verbal sigil
#

Nifty, thanks for the help 🙂

river ridge
#

Hi, I logged into runelite on my laptop and It changed the loot tracker on my pc to only the loot I've gained on my laptop. Laptop is fairly new so I seem to have lost years of tracked loot. Any way I can get loot tracker back to my old tracked loot?

haughty pumiceBOT
past scroll
#

hey all, I have noticed an issue while hopping worlds as well as another one. Yesterday I ended up resetting my GPU plugin due to lag back to the original settings. When wearing the crafting cape it looks great zoomed it but it appears blurry to me while having the camera zoomed out. The issue is with the black outline of the crafting logo. Also, while the GPU plugin is on when I hop worlds there is a black screen for 3-5 seconds upon login where all I see are my line plugins like multi lines and so on. Just figured I'd pass this on. Thanks for all your hard work guys

round jacinth
oblique plume
#

sounds like you just gotta set the ui scaling back to a version you like

past scroll
#

think i got it back to something resembling what i had. anti aliasing was making the text and lines blurry so i disabled it. thank you guys again. yall rock

north hound
#

Hi, can someone help me with this?

image-6.png
gilded kayak
#

!logs

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

round jacinth
#

:<

jolly hazel
#

hello, i got this issue. loged in to runelite (from jagex account) and my all runelite plug-ins and settings went to original settings and all the plug ins i downloaded was deleted.. anyone knows why this might happened?

gilded kayak
#

!lost

haughty pumiceBOT
smoky zodiac
#

I have a question if I have 2 runelites open on different account and I do a change on a runelite and a change on the other runelite which one gets saved?

round jacinth
#

use two different profiles to not have them have a race to see which one does it

raw marsh
#

hey guys, screenshot plugin for me isn't automatically taking pics of boss kills. i just got a new computer, copied all my files over to my new one in the same place as before. I can manually take a screenshot and it's in the folder. just not working for boss kills, the box is checked.

gilded kayak
#

jagex put a comma in kills over 999 so the plugin no longer matches the chat message correctly

#

1234 vs 1,234

raw marsh
#

ohh gotcha okay thanks

leaden trail
#

It'll be fixed with the next RuneLite update

frosty kraken
#

is there any way to check what accounts ive used to login to runescape via runelite?

oblique plume
#

no

frosty kraken
#

ive completely forgotten what email i used for one of the accs i use during leagues xd

young ridge
#

Which plugin is generating notifications for run energy at 100% ? (Its not 'run energy')

oblique plume
#

idle notifier perhaps

young ridge
#

That was it thanks

paper musk
ember dragon
#

The timers plugin appears to no longer be tracking farming contracts, is this a known issue?

oblique plume
#

ye

ember dragon
#

🫡

leaden trail
paper musk
#

No worries thanks for trying!

buoyant tundra
# 
> Process 'command '/Users/anthonyprobert/Library/Java/JavaVirtualMachines/temurin-11.0.24/Contents/Home/bin/java'' finished with non-zero exit value 1

I am getting this error when trying to run the example plugin, but also, any plugin?

#

I have the JDK installed..

oblique plume
#

id just let .runelite start from scratch at this point

buoyant tundra
# 
Gradle Daemon started in 648 ms
> Task :compileJava UP-TO-DATE
> Task :processResources NO-SOURCE
> Task :classes UP-TO-DATE
> Task :compileTestJava UP-TO-DATE
> Task :processTestResources NO-SOURCE
> Task :testClasses UP-TO-DATE
> Task :test
Deprecated Gradle features were used in this build, making it incompatible with Gradle 9.0.
You can use '--warning-mode all' to show the individual deprecation warnings and determine if they come from your own scripts or plugins.
For more on this, please refer to https://docs.gradle.org/8.10/userguide/command_line_interface.html#sec:command_line_warnings in the Gradle documentation.
BUILD SUCCESSFUL in 3s
3 actionable tasks: 1 executed, 2 up-to-date
2:12:16 p.m.: Execution finished ':test -ea'.```

When I run the tests, I have no errors.
#

Ignore me. Fixed it.

paper musk
oblique plume
#

dunno, write a script to ping your perms to the file and see when it changes i guess lmao

paper musk
oblique plume
#

reformat elmofire

paper musk
#

I assume if there is an issue with file perms it should show within the properites of the .runelite directory no?

oblique plume
#

ye

paper musk
#

And within security all 3 groups and users have everything set as Allow

Y4bQMdw.png
oblique plume
#

generally its hard to write things in a read only file system

paper musk
#

If I uncheck it and apply to all subfolders and files click ok and then check the properties again its set back to Read Only

oblique plume
paper musk
#

A google basically said that the Read-only checkbox is meaningless and only actually read only if its "checked instead of empty or solid"

oblique plume
#

i see

paper musk
#

I've checked the security settings for the C drive and everything is set to full access as I only have a single user

#

I wonder if the cause could be the fact I have mutliple clients open at the same time and one is trying to delete a file held open by another?

buoyant tundra
#

What would be the easiest way to nullify a click?

# 
                event.consume();
                log.info("Mini-map click blocked!");
        }```
torn gorge
#

i got issue where my farming contract info box isnt showing anyone know?

#

tried turning off/on

image.png
solid mesa
#

It’s broken and fixed in the next RuneLite update

zealous cedar
#

Its fixed now I think

hoary pewter
#

On Linux. My GPU plugin won't turn on. Wasn't working on 535 and neither 550.

zealous cedar
#

what is 535 and 550?

hoary pewter
#

That is the nvidia drivers I was using. Should have added that

zealous cedar
#

duno. linux is weird.

hoary pewter
#

yup. Was doing that in the past but all I did was restart the client and it was fixed. Now it refuses to work.
Hardware acceleration was turned off in the config. Neither working with it on or off.

chilly gulch
#

Hello! just found this discord. I had a question about low detail mode. It works everywhere, except at verzik and the GE. Would anyone know why? thank you < 3

zealous cedar
#

there were some mapping changes recently which affected that. you can maybe use the pluginhub plugin object hider to hide it now instead

chilly gulch
#

ah okay! do you know how i would find the ID to hide?

zealous cedar
#

nope

chilly gulch
#

alrighty, thank you!

leaden trail
#

Search "ground object hider" in here and you should find a message where someone listed them

gilded kayak
#

dont worry i'm the all powerful forward beta tester

chilly gulch
#

holy.. thank you so much!

gilded kayak
#

thanks to the guy who actually got them, i just click the forward button

tulip scarab
#

happened like 3 times today

long onyx
#

Trying to setup environment to do development, got runelite running no problem but is there a way to run the client with some sort of flag that will allow you to login with jagex accounts? In addition, is there something extra required to download the plugin manifest as when I run the download fails.

zealous cedar
long onyx
#

Appreciated, thank you.

unique forge
#

Farm contracts wont update on "time tracking reminder" and it is just stuck on "Ready". It broke when I did a contract when runelite was down after update and I would really much like it to work again. I am trying to clear out the settings part on a plug in, I have removed and cleared runelite cache but the settings keep coming back when I re install the plug in. Anyone here that can help me out?

vast bone
#

can't be done without making an entirely new profile.

#

but for that plugin

#

that is just a bug

#

it broke recently.

#

hopefully it will be fixed soon.

unique forge
#

Ohh so it is not just me? fanFUCKINGtastic 🙂

gilded kayak
#

it reads the native time tracking plugin which jagex broke in the game update

unique forge
#

hopefully up soon... tried everything I could think of, cleared every patch in the guild and deleted the plug in a few times.

gilded kayak
#

our side was fixed today, restart your client and make sure the info_icon tab says runelite version: 1.10.37.1

#

then the next contract u get it will probably work

#

unless the plugin is really broken like geheur said

vast bone
#

you're probably right. I don't know the details of this.

unique forge
#

I am on that version and have got a contract growing hopefully I will know for sure in 15 minutes.

winged saffron
#

Mines just constantly stuck on Unknown, glad to know it's not just me being a moron

unique forge
winged saffron
#

It actually seems to be working after collecting a new contract

gilded kayak
#

the first time u get a new contract the plugin is like "what is this" because Jagex changed the npc slightly

winged saffron
unique forge
#

Thank you for your help, I will find out in 13 minutes if it is working 🙂

gilded kayak
#

incase someone sees this and says "my friend said it always worked for him"

unique forge
#

yeah... I did a contract as rl was down after update.

gilded kayak
#

just a little hehe from jagex

#

not as funny as randomly putting a , into the kill counts, but more people noticed this issue

unique forge
#

Jagex never makes mistakes.....

gilded kayak
#

obviously this was intentional but I do agree

#

the c in Jagex is for consistancy

unique forge
#

and the s is for support.

celest badge
#

anyone know why my loot tracker constantly resets?

haughty pumiceBOT
vast bone
#

maybe that

unique forge
#

It worked! @vast bone @gilded kayak thanks for the help, I would have ended up breaking something trying to fix it without your inputs 🙂

humble hawk
#

Why does my runelite keep resetting?

#

For example when i make a new bank tag it doesnt save

#

It has all my pre existing ones

#

but for some reason keeps reverting back to the same saved spot

gilded kayak
#

it would say you're having a permission issue

#

if you click the info_icon tab, what launcher version does it say

humble hawk
#

2.7.1

gilded kayak
#

so close RuneLite, right-click it and select Run as admin but only do this once

#

even if you normally run through the Jagex launcher, just open RuneLite directly as admin

humble hawk
#

i use jagex launcher

gilded kayak
#

thats fine

humble hawk
#

just open it as admin?

gilded kayak
#

yes just once, the client will try to fix the permission issue for you

humble hawk
#

sweet thanks

gilded kayak
#

after you've done that, open the client like you would normally, and see if your issue is resolved

humble hawk
#

Thanks dore that

fiery depot
#

hey all, having a bit of an issue. i have a 2k and 4k monitor. all good on the 2k, but when i drag the rl client to the 4k monitor, the mouse input ends up not being aligned its about 1/3 of the client out, so i try to click on something and instead the mouse click is 1/3 of the client to the right. any suggestions? 🙂

native kelp
#

Hello, everyone! i'm having an issue where my right click doesn't let me click on anything. It randomly stopped working yesterday on runelite.

gilded kayak
#

did you maybe install prop* hunt yesterday

oblique plume
#

camera plugin?

gilded kayak
#

or camera yes

native kelp
#

i didn't install prop hunt yesterday. It's the camera plug in. Sorry, i should've added that!

native kelp
#

ahhh i found the issue. It's something with my mouse software. Disregard!

wild pivot
#

any1 elses attack timer bugged sometimes, on the overhead count down sometimes it'll show it counting down 6 ticks when using a 5 tick weapon?

opal stream
#

I get flashbanged when I hop worlds, any ideas why?

gilded kayak
#

u haven't restarted the client since we fixed it

#

(earlier today)

opal stream
#

oh, yeap, restarted after the coldfix yesterday but havent done it today

echo trout
#

I have many plugins installed so i assume it could be bad code from one of them?

gilded kayak
#

(yes)

#

or it's just a graphical issue on 117

#

or your gpu driver itself

#

gpu issues are always fun

echo trout
daring flax
#

is there a way to de couple UI elements from the Stretched mode plugin?

I play on a 4k monitor in fixed, I use stretch to make it bigger, However this has the effect of making Plugin elements larger too.
like in the red here

image.png
mossy swan
#

no

daring flax
#

unlucky, tyvm friend

#

im guessing they exist on the same plane or stretched mode stretches all planes instead of just the game plane, id have to look at the code x.x

uncut meteor
#

anyone know why the edges are so jagged?

vast bone
#

stretched mode probably.

#

try ui scaling algorithm in gpu plugin

#

might make it better

#

but it will still be kinda blurry.

karmic jolt
#

Is osrs down or wtf

#

On steam it gives me " are you a robot " loop and on launcher it just loops the log in

#

Anyone know how to fix

leaden trail
#

I don't see anything on the status page

tropic schooner
#

Hi, I'm getting the below error when trying to install and launch RuneLite. I am on MacOS (14.6.1), work computer (so there may be some anti-virus involved).

There was a fatal error starting Runelite. Runelite was unable to establish a SSL/TLS connection with a required server while downloading bootstrap. This can be caused by a firewall, antivirus, malware, misbehaving internet service provider, or a proxy.

Exception: SSLHandshakeException
Message: PKIX path building failed:
sun.security.provider.SunCertPathBuilderException: unable to find valid certification path to requested target.

I already tried to run in Terminal: sudo rm -rf /var/root/.mitmproxy (and enter password and restarting), but that does not seem to fix it.

leaden trail
#

Can you post your full logs?

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

shy vale
#

When I open runelite through launcher my name doesnt appear in the login?

#

I just made a launcher account

#

but this is such a hassle

#

when i click play what is the login screen supposed to look like?

leaden trail
#

What are you seeing?

shy vale
#

normal login screen with email and password

#

Some people I see it displaystheir username in big font with just login

oblique plume
#

dont have runelite set to launch as admin

shy vale
#

any reason why?

oblique plume
#

huh

tropic schooner
haughty pumiceBOT
oblique plume
#

tick the disable tls verification there

tropic schooner
tropic schooner
#

Hi Alex, Runelite is working now, but I get the 'Failed to login. Please try again. ' error message immediately. Changing world or safe mode does not help.

I launch through the Jagex Launcher and if I go through the Official Client I have no issues.

Any suggestions?

oblique plume
#

dunno

tropic schooner
#

Ah, that's a shame. If anyone else has any suggestions, let me know please!

haughty pumiceBOT
sturdy roost
#

@errant juniper G'day there! I'd like to make some improvements to your Iventory Count RL plugin - are you open to me creating a pull request?

pliant lily
#

my friend wont stop getting this message on plugin hub, anyone else have this issue or know the fix?

tried so many different ways to fix it including wiping all rl / jagex files

image.png
oblique plume
#

Use the release

pliant lily
oblique plume
#

the client we provide to users

zealous cedar
#

have your friend come here

sick burrow
#

Hi friends, Is there a list of useful ground object hider ids anywhere / how do i find ids myself?

timid juniper
#

I keep accidentally adding people to my ignore list. The 4th line up in my chat box has this "Add ignore" for some reason. Anyone know why it's there or how to fix it?

zealous cedar
#

as in the left-click option is add ignore?

timid juniper
#

yes

oblique plume
#

doesnt it open a menu first

timid juniper
#

nope, I can click through the rest of the chat box except the fourth line, it just auto ignores people

oblique plume
#

lmao what

leaden trail
zealous cedar
#

duno. try safe mode?

oblique plume
#

sounds like you should try safemode

haughty pumiceBOT
#

Windows
Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

Mac
In Terminal, run:
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configureTick the Safe mode box. Launch RuneLite.

If it's not working, download and install the updated RuneLite launcher from the website link in #welcome. You don't need to uninstall your current version. You will not lose any settings or plugins. Then try running safemode again.

timid juniper
#

still happening in safe mode

#

it's odd that it's a floating left-click option, but not the biggest problem. I just have to check my ignore list occasionally lol

zealous cedar
#

is this a fc or a cc?

oblique plume
#

its not a floating left click option that just mouse tooltips displaying the current left click option

halcyon parcel
#

is anyone else having issues with animation smoothing?
Ursine chainmace looks really laggy when using since like a few days ago and vengeance animation seems choppy as well

gilded kayak
#

chainmace was being incorrectly smoothed causing random freakouts, but also if you have one equipped we can't not-smooth it, and smooth your other animations

halcyon parcel
#

its not even doing the little idle flick for me anymore 😒

oblique plume
#

that was the incorrect smoothing

leaden trail
#

Vengeance isn't on the blocklist so I'm not sure why that one looks choppy to you

halcyon parcel
#

oh thats a shame it looked really neat.
I'll do a short clip and show and it might just be imagining it I dont know .. bare with

true flare
#

anyone know y runelite suddenly maxing my cpu core?, always played with unlocked fps (over 400), now i start throttling at 100~ fps?

#

causes tick loss complete freezes runelite only

leaden trail
#

I would assume it's a bad hub plugin

haughty pumiceBOT
#

Windows
Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

Mac
In Terminal, run:
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configureTick the Safe mode box. Launch RuneLite.

If it's not working, download and install the updated RuneLite launcher from the website link in #welcome. You don't need to uninstall your current version. You will not lose any settings or plugins. Then try running safemode again.

true flare
#

i did try safe mode, i dont remember the statistics lemme check rq lol

leaden trail
#

Your framerate will probably be lower but I'm wondering more about the CPU utilization I guess

true flare
#

any way to unlock fps on safe mode?

pliant lily
#

@vapid gyro

leaden trail
pliant lily
#

this plus world hopping = logged out

image.png
halcyon parcel
#

I had 117hd enabled during doing this but also tried without and it plays the same, its at around 240fps but rendering capped at 60.
https://imgur.com/a/TkfGAuE
I dont know if its all in my head but i swear it just felt so much smoother prior. Even the teletab looked a little choppy idk 😄

Imgur
Choppy or Nah
▶ Play video
oblique plume
#

Why would you play permanently in safemode

#

That's cuz chainmace isn't smoothed anymore

true flare
#

seems to be gone now weirdly

#

probable cause (fps control + gpu fps control) ?

#

now its letting gpu (plugin) control fps instead of fps control weird

gilded kayak
gilded kayak
leaden trail
#

Yeah I made the mistake of assuming they weren't also welding the chainmace when they were using venge

cold ingot
#

I dont know what causing this, but sometimes (this is the 3rd time happened) runelite logged my scythe to the araxxor loot tracker. I assume it was because i switch to elder maul in the middle of araxxor's death animation or something.

2024-09-14_22-24-50.png
zealous cedar
#

its because you switch it while looting it

lament fulcrum
#

it may have already been solved but i didnt see anything scrolling though. but i am unable to hear attack sounds for toa has this already been solved?

gilded kayak
haughty pumiceBOT
#

safemode: Windows
Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

Mac
In Terminal, run:
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configureTick the Safe mode box. Launch RuneLite.

If it's not working, download and install the updated RuneLite launcher from the website link in #welcome. You don't need to uninstall your current version. You will not lose any settings or plugins. Then try running safemode again.

lament fulcrum
ebon igloo
#

hello guys new player here, can anyone help me change runelite notification sound?
i tried this guide and it looks like this :

image.png
gilded kayak
#

the guide does not point you to that folder

ebon igloo
gilded kayak
#

what guide is that

ebon igloo
#

from google 🙂

gilded kayak
#

wow

ebon igloo
#

idk huh i playing like for 30mins..

#

idk where should i look..

haughty pumiceBOT
#

Place the files for the feature you want in %userprofile%\.runelite on Windows or ~/.runelite/ on Linux/OSX
The names and type for the files are:

  • Custom cursor: cursor.png
  • Custom notification sound: notification.wav
  • Custom login screen: login.png. An image size of 765 x 503 is recommended, but bigger images will be (simply) scaled down automatically.
gilded kayak
#

you want the .runelite folder, not the runelite one

ebon igloo
#

thank you so much ❤️

gilded kayak
#

just to save the future possible question:

ebon igloo
gilded kayak
#

you can't rename a wav file from something else, that's not a real wav file

#

if it's a real wav file and still doesn't work, probably use audacity and just save export* it through there, the default settings work for java

mossy swan
#

@gilded kayak idk what makes yhou think thats not a real wav file, they can be small etc

gilded kayak
#

well they never work

#

so that's kind of why

#

i could be mistaken in the problem, but everytime I reply to their issue with "did you just rename this from something else" they say yes, and it works after a real convert

mossy swan
#

fair

faint dew
#

how do i get my runelite settings from my olds pc to my new pc?

haughty pumiceBOT
faint dew
gilded kayak
#

that export button is a leftover feature, it's not used for this

faint dew
gilded kayak
#

are you asking or saying

faint dew
leaden trail
#

Jagex launcher doesn't matter in this situation

gilded kayak
#

if you no longer have access to the computer, and when you log into the client on the new computer, the settings aren't autoloaded, then no

#

but if you are looking at the profiles tab, and see

default
default
#

those are 2 different profiles

#

since that's a common mistake

faint dew
gilded kayak
#

was there 2 defaults

faint dew
#

yea profile 2 was the one i needed

gilded kayak
#

very good 👍

velvet wolf
#

Is there any quick fixes for the boss kill screenshot to be fixed? Runelite setting is checked and all the others work as usual but the boss kill screenshot

#

It started 3 days ago roughly

gilded kayak
#

restart your client

#

we fixed it yesterday

velvet wolf
#

Nope that didn't work either

gilded kayak
#

are you doing a weird boss

#

maybe we didn't fix it for something where the message isn't

velvet wolf
#

I restarted my pc last night too just in case it was something with it atm

gilded kayak
#

kill

velvet wolf
#

Hydra and zulrah

#

I tried a different boss just not to check

#

Now*

gilded kayak
#

ur gonna make me login and do a zulrah aren't you

#

before I do that, can u screenshot the info_icon tab

#

if your email is there, obviously screenshot above it

velvet wolf
#

Doxxing ain't important

gilded kayak
#

well i'm not becoming the reason

#

but i see you are on the latest version

velvet wolf
#

THat's fine

#

Yeah idk what it is, loot still works but just the boss kills as far as I know

austere bloom
#

i might be being stupid, im trying to log into a non jagex account while logged into an account through the launcher, how do i stop it from loading a jagex account?

leaden trail
#

Can you post your logs so we can take a look?

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

formal bluff
#

Hey, anyone know or have the same problem with osrs on runelite. It lags when i try to click items from bank to inventory, when i drag items around and swapping gear.
Things ive tried:

  • turning on and off plugins
  • reinstall runelite
  • updated drivers
  • using resizable
zealous cedar
#

have you tried safe mode?

formal bluff
#

whats safe mode ?

gilded kayak
#

!safe

haughty pumiceBOT
#

safemode: Windows
Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

Mac
In Terminal, run:
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configureTick the Safe mode box. Launch RuneLite.

If it's not working, download and install the updated RuneLite launcher from the website link in #welcome. You don't need to uninstall your current version. You will not lose any settings or plugins. Then try running safemode again.

gilded kayak
#

it also shows up if you search runelite in your windows start menu, which is why it could be assumed you had seen it before*

formal bluff
#

Ok, thanks i will try that now. Can u use normal plugins in safe mode or just some?

gilded kayak
#

default yes, minus GPU

#

stuff from the hub is disabled, so you can confirm they are causing your issue

snow leaf
# 
java.lang.OutOfMemoryError: Java heap space
    at java.desktop/java.awt.image.DataBufferInt.<init>(Unknown Source)
    at java.desktop/java.awt.image.Raster.createPackedRaster(Unknown Source)
    at java.desktop/java.awt.image.DirectColorModel.createCompatibleWritableRaster(Unknown Source)
    at java.desktop/java.awt.image.BufferedImage.<init>(Unknown Source)
    at net.runelite.client.plugins.gpu.GpuPlugin.screenshot(GpuPlugin.java:1465)
    at net.runelite.client.plugins.gpu.GpuPlugin$$Lambda$2656/0x0000000100fa1440.get(Unknown Source)
    at net.runelite.client.ui.DrawManager.processDrawComplete(DrawManager.java:84)
    at net.runelite.client.plugins.gpu.GpuPlugin.draw(GpuPlugin.java:1378)
    at ba.af(ba.java:56057)
    at ba.bn(ba.java)
    at ba.run(ba.java:39257)
    at java.base/java.lang.Thread.run(Unknown Source)```
#

client being crashing today

#

second time it froze at lms lobby first time and inside lms the second time

gilded kayak
#

you ran out of heap

#

allocate more or remove some hub plugins

#

or install debug helper and toggle heap dump on oom

#

and it will tell you whos fault it is

waxen hedge
#

any ideas as to why my KC chat commands are no longer updating? i'm at 1514 rax kc but the command shows 1260, same issue with tob
i've fully closed + restarted client multiple times in the last few days

gilded kayak
#

was one of those restarts after 1pm eastern yesterday

#

that's when we fixed it

waxen hedge
#

ye i restarted it just now

gilded kayak
#

did u get a kc now

waxen hedge
#

oo

#

lemme do 1 kill

gilded kayak
#

you'll need to get 1 post-fix

#

since the command reads from the value it has saved, and that value was not getting updated

lethal sluice
#

Is there any way I can get my smooth ursine chainmace animation back? Idc if it swings around in its idle animation. It's messing with my other teleports and basic character idle. Feels terrible for killing Phosani

waxen hedge
#

working now, tyvm 🙏

#

out of curiosity, what caused the issue? i thought the commands were just a text file being stored locally

gilded kayak
#

jagex added a comma to the kc

oblique plume
#

They changed the message so we had to change the tracking of the message

gilded kayak
#

we expected 1234 and 1,234 was being sent

waxen hedge
#

oh god 😛 i didn't even notice the comma added
classic

gilded kayak
#

yeah they got us good with that one

digital ember
#

Hey, the “Animation Smoothing” plugin isn’t working for me, anyone know a fix for this?

gilded kayak
#

we correctly disabled it for chainmace but we can't split up disabled for chainmace and enable for other animations while you're wearing chainmace

#

(i'm just assuming you're wearing it because that should be the only "problem"

tulip scarab
leaden trail
#

I'm not sure why you pinged me for that

#

you can maybe try disabling SpeedStep in BIOS but if that doesn't work I have no idea

tulip scarab
#

oh u were asking about it at some point earlier

leaden trail
#

I asked you to post your logs I think

tulip scarab
#

will look into that 👍

leaden trail
#

that's gonna be the first thing anyone here asks for in most cases

half loom
#

just got a new computer. trying to log into jagex to be able to download everything and i keep getting stuck at the are you a robot page. doesn't ask me any questions or let me get past that. anyone have any ideas?

leaden trail
#

If you have a VPN try disabling it

gilded kayak
#

are you a robot

half loom
#

and every time to try to log in through the launcher it keeps saying that i am blocked

leaden trail
#

(lying in your answer to felan's question is a violation of Asimov's laws of robotics)

half loom
gilded kayak
#

!newplayer in reality you'll have to ask in the official discord

haughty pumiceBOT
gilded kayak
#

outside of what Dura said, if you arent' VPN'd then it's something outside of our area

mortal pond
gilded kayak
#

oh yes that's a* good suggestion

half loom
#

well there we go.. would have never thought it didn't set the time correctly upon start up

neat notch
#

said i was blocked when i tried chrome had to log in through edge man

#

jagex website is messed up!

leaden trail
#

Oh if you have an adblocker disable it

#

Because that apparently causes a lot of people to have issues for some reason

tropic schooner
ripe coral
#

is there a way to toggle entity hider?

#

like thru a quiick command

leaden trail
#

Just the toggle in the sidebar

ripe coral
#

i see

dim kettle
#

sorry dumb question but is there a way to toggle notifications for brimhaven agility tickets

vast bone
#

Chat notifications maybe

#

If there is a chat message

dim kettle
#

there isn't

solemn bay
#

any idea why my runelite settings keep resetting even though I'm always logged into the same account on runelite and on runescape?

bronze condor
#

For some reason my !kc commands are updating, I havnt done anything different but noticed that its showing the kc from a few days ago

#

Specifically for Araxxor, is ther a way to reset/refresh this number? I've tried closing and re-opening client and that didnt seem to resolve it

gilded kayak
#

check the info_icon tab and make sure you're on 1.10.37.1 and kill it again

#

Jagex put a comma in the KC's above 999 which the plugin didn't expect, so it was broken

bronze condor
#

Okay its working now

#

I guess that 1 restart finally fixed it

#

ty

jovial umbra
#

key remapping always breaks when dialogs are involved, this has kept me from using it for years. What am I missing? I've tried remapping f keys to number row, QWERTY, whatever, but it just stops working when a dialog is open

vast bone
#

yeah it just is like this.

jovial umbra
#

that makes it functionally useless I guess

azure storm
#

have tried reinstalling, keep getting same error

image.png
leaden trail
#

Did you try to do what it says to do?

nimble elbow
#

My pc randomly crashed and restarted itself and when i opened runelite, i had some random plugins and some random texture pack. All of my previous plugins and settings were gone for some reason. After looking at the .runelite folder, seems like all of my old plugins and stuff are there but for some reason they are not working

haughty pumiceBOT
nimble elbow
#

Ty, ill try that and see if that helps

sand parrot
#

like 80% of the time i open runelite, none of my plugins load in, no matter how many times i open. restarting computer seems to be only fix, any idea why this is happening?

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

winter nest
#

Hi!
I'm unsure if this is related directly to runelite, but i am having an issue where every time someone says anything or something happens in game, it is written in the chat:

image.png
#

It is VERY annoying. Is someone able to help identify what is going on here?

zealous cedar
#

it is from a pluginhub plugin

winter nest
#

How can i identify which one? It happened very recently

#

Alterantively, how can i check the most recent plugin installations?

zealous cedar
#

look at what youve installed recently?

#

the log file might show it

winter nest
#

path to logfile?

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

winter nest
#

application or client logs?

leaden trail
#

client.log would be the relevant one here

winter nest
#

Thank you!

I was able to identify it as :
c.N.NPCOverheadDialoguePlugin

thorn musk
#

Does anyone know the sound IDs for the new annoying sounds of the sawrms at kephri and croc puzzle?

leaden trail
#

@round jacinth might be able to get them for you

round jacinth
#

I’m told there is new sounds in the raid but nobody has shown them and idk if I wanna do the raid on my main just to see lol

#

Visual sounds plugin should be able to show the sounds if they’re not ambient sounds.

thorn musk
#

think they disabled it inside raids or some shit since people were abusing it

round jacinth
#

Oh right

#

Can you get a recording of the sound

thorn musk
#

yea ill go in a raid right now if you want

round jacinth
#

Sure. I’ve done 600 raids with all the sounds on and I can confirm if it’s a new sound or not so let me know

#

I want to hear it before I investigate

thorn musk
#

@round jacinth i sent u a friend request to send clips, if not i can send em here

jolly falcon
#

Hello, any idea why i can world hop 1 time, but client freezes and i have to restart it if i try to hop twice. Very wierd imo

weak comet
#

Hello there,
Got a weird issue with the screenshot feature. Since the update on wednesday 11/9, it is no longer automatically taking pictures of certain boss kills.

Still getting screenshots from corp, callisto, nightmare, but none from KQ, cerberus, Obor.

Loot keys, gauntlet chest, collection logs, ... are still autoscreenshotting correctly.

Any suggestions on what to check/fix?

leaden trail
#

The comma Jagex added to KC over 999 broke things

#

Fix in the next RL release I think since I guess the previous one didn't fix it?

#

Unless I'm remembering wrong

round jacinth
#

If you’ve reloaded the client since Friday fixed some of it but I think some screenshotting didn’t work

#

So another patch went out but isn’t live

#

(I think)

weak comet
#

i've rebooted RL & pc regularly since, so i'm guessing fix isnt out yet.
Guess it will eventually fix itself.

jolly falcon
gilded kayak
#

a hub plugin u installed is broken

#

!safe you can confirm that to be the case by hopping twice in safe mode

haughty pumiceBOT
#

safemode: Windows
Run the RuneLite (safe mode) shortcut, or with a Jagex account, first run the RuneLite (configure) shortcut and tick the Safe mode box, then launch RuneLite via the Jagex launcher.

Mac
In Terminal, run:
/Applications/RuneLite.app/Contents/MacOS/RuneLite --configureTick the Safe mode box. Launch RuneLite.

If it's not working, download and install the updated RuneLite launcher from the website link in #welcome. You don't need to uninstall your current version. You will not lose any settings or plugins. Then try running safemode again.

jolly falcon
sick void
#

Hello, I'm wondering if it's possible to change how overlays are stacked in a particular anchor zone. For example above the chat on the left they are stacked horizontally, and on the right vertically. Can I change the left one to also stack vertically?

half schooner
#

solution to this error? not my firewall, already configured that and no change

E9FC3A00-8B27-4D86-8E6D-61260F377000.png
leaden trail
#

Do you have a VPN?

half schooner
#

no

dim kettle
#

anyone know why runelite.exe isn't showing up on windows notifications list of apps?

round jacinth
#

Windows notifications is finicky like that I think

half schooner
# leaden trail Do you have a VPN?

figured it out; my motherboard has a high end networking system that wasn't playing well with runelite, disabled some features and it went fine

lapis elm
#

is it GIGABYTE KILLER LAN?

gilded kayak
#

KILL!??!

vale snow
#

is there a known issue with screenshot kc's? for example, im over 1500 tombs of amascut expert kc, and everytime it screenshots a chest now, it says (1) instead of the actual kc. sorry if this has been answered already

leaden trail
#

Yes

#

Most recent explanation starts there^

vale snow
#

Ok thank you

glass idol
#

any reason my chambers kc screenshots arent properly numbered anymore? its just chambers of xeric(1) +date for the last 20ish kc but its should be (1180)

round jacinth
#

Read literally the message just before this one

deep oriole
#

Anybody know why my Thralls outline would've stopped working? I think it might have been after the update but I'm not 100% sure. I still have them hidden with entity hider, and there outline ids in better npc highlights. Does anybody know what couild be causing this?

glass idol
opal stream
#

Any thoughts on why i'm still getting flashbanged when world hopping

#

its a very bright light blue screen, just reloaded my runelite like 30 mins ago

leaden trail
#

Can you post your logs?

haughty pumiceBOT
#

@opal stream To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

tropic schooner
#

Hi,my Runelite is working , but I get the 'Failed to login. Please try again. ' error message immediately. Changing world or safe mode does not help.

I launch through the Jagex Launcher and if I go through the Official Client I have no issues. I am on a work laptop, MacOs.

Anyone that can help?

gilded kayak
#

i'd like to place my bet your work is blocking something

finite root
#

Nah seems like server issues

#

a lot of worlds are unable to connect

gilded kayak
#

damn

#

my poor bet

deft fulcrum
#

Yeah bunch of my clan can't connect either

finite root
#

W321 works rn for me

stray plinth
#

W488 works, I got booted off a world in the 300's

deft fulcrum
#

Don't kill the launcher though.

Screenshot_2024-09-15_at_15.png
toxic dust
#

runelite is shitting itself rn

stray plinth
#

Confirming that Runelite is working but friends are not able to across the country.

toxic dust
#

upstream connect error or disconnect/reset before headers. reset reason: remote connection failure, transport failure reason: delayed connect error: 111

#

whole clan is unable to open RL

tropic schooner
#

I don't think it is a server issue, as I have had this issue for 1.5 days now and can still log-in fine through the normal / official launcher.

gilded kayak
deft fulcrum
stray plinth
#

Divus, I recommend you uninstall the program from your computer and remove cached/temp folders, so that you can do a clean install. Runelite works great!

toxic dust
#

except right now it's down for many 😄

deft fulcrum
#

It's not related to RL

gilded kayak
#

has anyone actually posted an error for RuneLite not working, or are you just getting errors from the login screen

stray plinth
#

^^^

gilded kayak
#

if your client wont start and u have the RuneLite prompt I'll take a look, if your error is in this section or on the Jagex launcher, that falls to Jagex

image.png
toxic dust
gilded kayak
#

yeah

neat notch
#

anyone have any funny hardcore ironmen clips

#

they usually spring up right about now

gilded kayak
#

yeah everyone go open hcim streams while waiting for Jagex to fix the problem

toxic dust
#

opening now

tropic schooner
# gilded kayak if your client wont start and u have the RuneLite prompt I'll take a look, if yo...

Hi Felan, I actually struggle to replicate my issue right now because of the other issue which seems to be affecting everyone. I can confirm that my issues happens on the log-in page. Does that mean it is a Jagex issue? And if so, where would you recommend reaching out? I realise this may not be anything that you can help with, but any pointers are much appreciated!

I also don't think I could obtain any logs, as it happened at the log-in screen, not when loading RuneLite.

gilded kayak
#

is this an issue that suddenly happened on this laptop or has it been the whole time

#

since I see alex had you disabled tls verification for a different error

tropic schooner
#

Whole time.

gilded kayak
#

then I'd like to restore my bet of something on the laptop blocking you

#

but I don't specifically know what

#

I'd still post the client.log tho

tropic schooner
#

Yes, that's my bet as well. Thanks - I will have a look. Where could I find the client.log?

gilded kayak
#

!logs

haughty pumiceBOT
#

To find the logs, you can do one of the following:

  • If your client failed to open, click the Open logs folder button.
  • Open the screenshot directory by right-clicking 📷 Camera button, navigate 1 directory up, then open logs folder.
  • Navigate to %userprofile%\.runelite\logs on Windows or $HOME/.runelite/logs on Linux and macOS.

Upload the log files named client and launcher by dragging them to Discord. If there are files prefixed with jvm_crash dated from today, upload them too.

tropic schooner
#

Strange. I am on a mac and use the third option, but get permission denied when I try to access my logs.

gilded kayak
#

lol

#

they got that laptop locked down good

leaden trail
#

So yeah I'd bet felan is right as well

tropic schooner
#

Agree, that's what it suggests, although weirdly haven't had much issues with installing software so I'm quite surprised.

#

Thanks for your help, I'll let you know if I get any further on the logs.

tropic schooner
# gilded kayak !logs

OK - couldn't do it through the terminal (weird), but managed to manually go to the logs folder

zealous cedar
#

are you able to try on a different network?

tropic schooner
#

Sure, give me a second. I already tried different worlds, nothing changes, I am now switching to my mobile data.

If it helps, I can log-in fine using the official launcher.

#

The above are the logs after trying different worlds and switching to mobile data

thick panther
#

@tropic schooner did you fix the issue?

tribal geyser
#

west coast servers, are they working on them? elevated ping for past few days.

tropic schooner
thick panther
#

clear your cache in .runelite/cache
uncheck disable TLS verification if it's checked

image.png
zealous cedar
tropic schooner
thick panther
tropic schooner
zealous cedar
#

its pretty obviously not a tls error so I dont think that will help

#

youre sure the official client works if you use that to login?

tropic schooner
#

Yes, I have logged in before and after trying it, on different days.

zealous cedar
#

I dont think what you are describing is a problem which is possible to have

tropic schooner
thick panther
#

vanilla.cache
okhttp

not cache.lock

zealous cedar
#

do you have a 2nd pc you have access to?

tropic schooner
#

Now when I launch RuneLite I get a fatal error - I think it's because I disabled TLS verification

#

RuneLite

image.png
#

Official Client

image.png
zealous cedar
#

can you get the logs with having "disable tls verification" off?

tropic schooner
#

Launcher logs. I had it turned off and then turned on - so you want to look at the second-last 'cycle'

📎 launcher.log
zealous cedar
#

which network connection was the failed launch on?