#sonar
1 messages · Page 39 of 1
why is sonar losing its backup device switch config every two days? It starts to be a pain in the ass as it has not been fixed in the last months :(
I would agree that Chatmix is not a basic feature in headset industry but SS headset use it as a unique selling proposition and therefore it should work. I did not read the whole chat but probably that's the point @stray pine wants to make
Combining chatmix with sonar is tbh the only reason I bought my Steelseries arctis nova 7 and accept some disadvantages:
- it's a heavy headset and has too much weight on the headband => leaning forward it would fall of my head
- the mic quality is compared to others headset in the same price range not that good (especially the SS nova pro wireless which is much more expensive); using an external mic so that's not a major issue to me
Still I would like to know when we can expect more stability on sonars end because I need to open the window every day to change settings it lost because of no reason. And I need to right click the tray icon to click again to open the window (where the side bar can not be collapsed so the window take much space)
I mean I can see in #1047622297382567936 that I am not the only person having trouble with sonar
My sonar just keep spinning when i try to activate it. Suggestions?
Maybe go to settings -> general -> deactive sonar
then restart the software and try enabling it again
Never tried sonar for gaming, is it worth using in call of duty?
I do not use sonar to pitch sound settings for game specific audio but more to manage audi seperated between game and voicechat
You could give it a try or wait for a reply from a person using it to modify game specific sounds
will try
I wish this was an option for me
Most headsets have some type of chat mix functionality, but either way, the way it was advertised for the Nova Pro was a significant reason I made the decision to purchase the high-end version. It's definitely been frustrating since setting it up. Not being able to use the gaming channel also means most of the EQ functions that they advertise for sonar don't work
I totally understand you and I went with the cheaper option and from a headset standpoint it fullfills its purpose but it still feals like a failure when the software makes too much trouble to rely on it
So Sonar should definitely be more stable and the next release cycled should just focus on optimising the software and fixing bugs before introducing new features
yeah, it would certainly be nice
Hello, Why is my speakers (GameDac Game) option disappearing something is there and sometimes don't . I use it to alternate from media sound and game when gaming it is helpful but it is annoying that it just goes away. How do I refresh or activate this input again?
So what in game settings do we actually want to use with black ops 6 to be the most competitive when we are also using sonar?
hey everyone I'm getting error 17 when trying to start sonar after updating to 24h2 windows 11
edit* had to reinstall GG and it was solved.
Go on to game and then on to presets and search up the game you want and it will give you the best sound and in game make it the loudest
no i mean like in game, do you choose stereo or surround, headphones or 3d headphones or treyarche mix, etc etc
3d head phones
Also on windows go into audio and get surround sound it’s like insane to combo with sonar
hey can i have some support please?
Keep in mind that this isn't a support server :)
But you can ask other users for help in #1047622297382567936
anyone got a good sonar preset for COD BO:6?
thank you
Anyone know what to do when the Arctis Nova 7p's mix wheel stops working?
ppl can hear my music through my mic?
idk why but music on my arctis pro sounds really bad
is anybodys bo6 crashing when you launch sonar
Can someone share a screenshot of any Sonar settings for Music? If you have HyperX headphones, even better, thanks!
Hello guys. Anyone have any idea why every time I start up windows from a cold boot, my Nova Pro has no sound coming out of it? I have to unplug and replug the usb to get it working
hey chat i want to disable some parts of sonar and have others active, is that possible?
the premise of it looks interesting and if i can use it in conjunction with voicemod with neither of them clashing i feel like it would be a gamechanger for me
does anyone know why, when i share my screen on discord, people can hear everything twice
Do you guys know why do I hear my discord voicechat moving all around me? Is is something related to Sonar?
try turning off the noise cancelling in the "chat" tab in sonar
can anyone help me with some good sonar audio settings cause mine got reseted after the update and i cant find them again.Also i bought the alias mic and i want to sound very good and clear?
Is there a certain mic equalizer that sounds best for the arctis nova 7 mic? if so what would this be, im not good with this kinda stuff
Are you using your headset mic and are connected via Bluetooth?
my arctis pro is wired
Do you have it on the chat channel ?
Does anyone ever had the following issue : I have the Artics Nova Pro and for some reason even though I have my Game/Chat channels set-up properly the chatmix has no effect. Just to be clear, the slider is not grayed out, it just has no effect on the sound regardless of what direction you move it.
sigh love the headset , hate the software. Can't even use the main features I bought it for. Thanks.
maybe you could just reset everything
software wise
because it did work for me when i first got it, its just the longer i had the headset how more problems i was getting
Just got done, restarting , reinstalling , checking drivers ,... the list goes on. I didn't have any of these issues when I initially got the headset (GG 23.0). Trying to find this version online.
idk why things just get worse the longer you have it my sound was so clear and perfect but whenever i listen to music nowadays its just baaaad
Is it worth going through customer support? , just submitted a ticket but not optimistic.
They probably will help but replies are gonna be slow
Nice
is there a way to get sonar as a seperate application?
no
Does the Arctis Nova Pro Wireless only have 1 audio channel for the headset.
why is my discord audio stuttery??
choppy is a better word

while screen sharing my voice goes from screen share too how can i fix it
whoever made the "Sonar" app prob doesn't listen to music (ever or enough). The UI is cool, until you start to mess with it. Whatever the EQ is doing, it sucks.
hi all, my output device changed to sonar game by steelseries gg after every boot. i tried backup device switch but still output device changing to sonar game virtual device. is it possible to disable sonar game and chat virtual devices?
you can't disable this behavior, the only solution would be to just turn off sonar entirely.
i'm using sonar for ai noise cancelling
hi please can someone help me to setup the audio mix I just received the arctis 5x it feels like I have two giants speakers in my ears and when I turn the bass down the sound gets worst I don't understand how it works the presets are only for very specific games but I want a normal audio like I used to have
i mean that's basically what any headphones are. just two speakers right next to your ears.
it's best to make sure any audio programs from your last headphones are uninstalled, and then from there to tweak the EQ in Engine or on the mobile app. you might just be used to an certain EQ from a previous headset. I think there's a few non-game EQs in there you can try? the music ones might be a good starting point.
I don't know how to use an equalizer
everything I'm trying feels wrong
I'd said it feels too much filtered
I don't know how audio works
if you try the headset on another device like your phone or a PC/Console, does it still sound weird on those devices?
I have nothing else to try it on
why does my discord (chat) sound weird and sometimes cuts out or lowers peoples voice, i have steel series arctic 7+ wireless
try turning off the noise cancelling on the chat tab in sonar
should I uninstall sonar or deactivate it ?
i was responding to the other person
I wanted to ping you
you're using the dongle when you're connecting to your PC, right?
is the switch on the dongle set to USB mode?
yes
and you definitely don't have another device to use it on? not even a phone with bluetooth?
no my phone is broken
testing on another device helps to determine if the headset is just naturally sounding weird or if there's something specifically up with your PC
there could be other things on your PC that could affect the audio, like stuff in Windows
then it could just be that you got used to a weird EQ on your last set of headphones. what were you using before?
headsets have a natural EQ/tuning built in, so even if you explicitly didn't modify the EQ, two headsets would have different sound profiles out of the box
anyways it looks like that headset has the option to turn on THX, so maybe you got used to spatial audio like THX? have you tried turning on the spatial audio in Sonar?
without being able to test the headset on another device, i really don't have any other advice on it.
might be a PC issue, might be a headset issue, or might just be you're using to the tuning on another headset.
the headset is brand new
things can be broken out of the box. it's rare but it happens
it's best to talk to official support about it
you can at least get the ball rolling with them in case it is a hardware issue
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936.
Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
I don't think it's a hardware issue
I just need to figure out how the hell do change the sound
one other possible test is to disconnect the dongle and just connect to your PC straight over bluetooth.
I don't have bluetooth on my pc
thanks for trying to help me anyway
is there a way maybe to find how can I copy the sound of my previous headset?
you'd need to view third party sites like rtings to see what the frequency response is
no
So I bought the ARCTIS NOVA PRO HEADSET for my computer.
Can it really be true that you cannot control the master sound directly from your keyboard, but that you have to use either the wheel on the headset or on the Base station?
how come sonar doesn't work with thx spatial audio
IIRC, thx spatial audio doesn't support hi res audio formats, and since sonar's VADs are hi-res at 24bit 96khz they aren't compatible
does anyone know if you can change the "chatmix" on sonar to media and chat rather than game and chat?
Not yet but I have heard about it being implemented potentially in the future
Hello sorry to hop in the first day with a question but:
I am trying to add my chat audio to OBS but the chat audio does not come up in OBS. Is there a solution to this? Thank you!
bump
Hello, I get error 17 when trying to detect my devices
Someone could help me?
same issue
try retting ya pc that worked fa me
Can anyone help me my sonar isnt a option anymore in the mix . I can only see artic 7+ but i can get sonar in the volume settings
Does anyone have any recommendations for the Escape From Tarkov preset in the option? Meaning like is the base preset good enough or does anyone tweak anything? My main concern is i still feel like footsteps are a tad biut feint.
so im a lil confused why its not playing through my speaker
used to work now it doesnt
for me 2
Is it possible to backup the Sonar settings? Specifically, the equalization and device settings and save them in a separate folder or usb key?
Hi, i got an issue with the sonar, whenever i dont talk for a while or i laugh loudly, my mic volume gets really quiet and weird for like 3 secs, the only thing im using is equalizer and noice cancellation, but when im using my normal mic without the sonar it never did that before, anyone had this and know how to fix that ? it gets kinda annoying in clips or for my friends
Hi everyone!
So, the last two days I got an issue with my Chatmix setting. I can see in Sonar that it goes up and down when I use the scroll wheel. However, volume does not change for whatever game I am playing. Any idea why that might be?
Hi, I tried to look at the #1047622297382567936 for a solution, but my search did not show anything.
If I add the Stream Mix that includes my mic, every scene in Streamlabs can hear my mic / game audio.
If I am on the starting soon screen, all I want the stream to hear is the music from Spotify, and when I switch to my Just Chatting / Live scene, then the Mic / Gameplay audio can become active. Am I missing a setting or something in the program? Thanks.
anyone know why every time I open up sonar that my master volume is always different? I always have it at 100% and then adjut the others as needed. I have tried uninstalling and reinstalling but that didn't fix anything, i tried entering beta mode just for giggles and still didn't fix anything.
Hello, is there anyone who speaks Russian, I need help setting up the program
When playing games the audio sometimes just cuts out entirely for a second or two, any idea what this might be?
Has anyone noticed latency when talking through discord after switching to sonar?
have had this as well, was going to try and figure out if it was my setup or not
Hello all, bough yesterday a Nova Pro wired and i have 1 question i noticed on discord and i dont know what causing this or how to fix it.
since i changed headphones (from older Arctis 5) sometimes during voice communication on discord from time to time is audio lowered for few seconds and then it comes back and it happening quite frequently and idk why.
I have an issue with sonar since today, I use the Sonar gaming channel, but no sound is coming through my headphone. Can anyone help?
Does anyone know how to set up the sonar so that the Messenger sound can be heard on a clip?
Not only my voice, but also my friends' voices and the game sound
Does anyone know how to fix sonar because my sonar is working to the point that if i use the headset earphone it doesn't get audio
i just updated to gg version 74.0.0 and sonar is forever loading even after multiple re-installs help
any1 got a good r6 sonar?
Hello, I have a problem where when Sonar is actively turned on, shadowplay is unable to record any regular sound. Does anyone have a solution?
Only the sound from my microphone can be heard in the saved video audio.
Hey, I'm having an issue with GG and Sonar. Sonar services aren't loading and I'm getting this error message. Have tried restarting and also reinstalling it.
Was able to fix it, but now have an issue with my Arctis7X where the volume is louder in the left ear
How did you solve the problem ?
Sonar not starting can usually be fixed by running the GG installer again (don't uninstall first)
But you can also check the pinned comments here: https://discord.com/channels/299040363123965952/1291855279855636619
hi, who can help me ??, thanks.
Check my comment above
I need a solution for my headphones issue. When I set up configurations in the app, there’s no sound coming from the headphones.
complete uninstall, made sure no services were still running. Uninstalled devices. Reboot. Turned off anti-virus and ran installer as admin. That fixed it in the end for me - still issues with my volume in left ear though
Has streamer mode just completely stopped working for anyone else? The controls have no impact on my output
Anyone know a permanent fix for an issue with SteelSeries GG Sonar? When streaming all windows on Discord, people in the VC can hear themselves.
Does anyone know how I can create a really strong reverb with Sonar connections? Or play sound effects?
im having an awful time trying to figure out how to get my arctis nova 1 headset to work the microphone I need someones help
Yeah I've noticed this recently as well. I was playing around with the sliders and it doesn't affect the volume at all.
I just got sonar and was messing aroud with settings and when im tyring to talk in discord its not picking up but when im in discord voice settings it picks up
Hello everyone, I'm new to PC and new here. My Sonar seems to be crashing sporadically. Not sure why?
Hello after i did the last windows update it seems like sonar keep crashing
i was getting help with soemthing with my dad and he end tasked engine core and now my sonar is all kinda choppy is there a way to fix it fixed it
hello hi is this where i ask questions?
is there any way to stop sonar from defaulting to a different audio device when i turn off my headphones? voicemeeter doesnt do this and its very annoying having to put the audio device back in sonar every time
setting from BO6?
I updated windows to windows 11 version 24H2 and now my sonar isn't working, anyone else having this issue?
i to am having this issue
guys i have windows 11
me too
nothing work
Alright, glad to hear that I'm not the only one having issues there with streamer mode
Hopefully someone on the product team is snooping around and sees this
I never used a steelseries before and my friends tell me that my voice isn't clear tried playing around with the settings and it got worse could someone please help?
I have Arctis Nova Pro Wireless
my sonar isn't working since updating my pc to windows 11 v 24h2 either...?
Run the GG installer again without uninstalling first
This worked, thank you!
You're welcome 😄
Is it just me, or does Sonar seem to be getting more & more chalked with each successive update? 🤔
Honestly considering purchasing a studio grade sound card from Creative Labs, and direct connecting my headset into that. AE9 is looking mighty fine. Plus it has XLR & TOSLINK inputs
hi guys any eq for tarkov
how can i duplicate an eq preset from Media to Game
Error 17 Please help me guys
Check the pinned comments here https://discord.com/channels/299040363123965952/1291855279855636619
Check the pinned comments here https://discord.com/channels/299040363123965952/1291855279855636619
Where can I find a Good Warzone 3 EQ mix for my Steel Series? I routed this to my sound blaster which I set as Flat.
its been a minute since ive been here
anyone able to shed some light on why gg is on version 74 but games are showing this
i wonder if i need to do a clean wipe on GG and install fresh
Hello any dev around? It's possible to change sonar samplerate to 48khz instead of 96?
Kinda thinking this is due to the newest Windows version, as soon as I updated my PC to the newest Windows 11 version 24H2 the error 17 showed. Before this it was running fine. About to reinstall. Hopefully its just a file corruption problem
Seems to be file corruption, Didn't even need to uninstall, just had to run the installer
^^just ran into the same issue and running the installer got it working again for me
What would you guys say is a good speaker distance for fps games ?
hi, i'm experiencing problem with my nova 7. I went on vacation with my headset and not for an unknow reason my chatmix is not working properly. I've set everything as per it was. Is it sonar? I'm playing tarkov and using discord. Need help please
i'll try to update maybe it was this or...uninstall and reinstal
it work with a full reinstall of steelseries gg
Fixed it for me too. Thanks, legend
Great to hear, you're welcome 😄
Anyone else having issues with Steelseries GG (Sonar in particular) with the latest Windows 11 Update?
Seems like sonar is not working anymore:
I had to use the SteelSeries installer to fix it after updating.
also me i have the seem issues
what's wrong?
Run the GG installer again without uninstalling first
Run the GG installer again without uninstalling first
anyone know of a fix for the arctis nova 4x light staying on but cant connect the headset at all
anyone know a quick and easy fix for audio keep going up and down
im using voicemeeter banana to route it, if that was what you meant
having same issues
Thx for this, got it fixed now
Great to hear, you're welcome :)
going to try this!
this worked, windows updated borked it for sure
Hi everyone !! Any of yous got an issue with the 8 channel, 24 bitr, 96k hz on gaming sonar while playing? sound is full of noise ... !!??
is there anyway to default the playback device in sonar? whenever I remove my headset, it falls back to the integrated audio devices as expected, but when I connect my arctic 3, it doesn't automatically switch to it
i have a probelm
Sometimes when I speak my voice gets lower
Yo, why does sonar break so often, i was playing a game everything was working, until i exit the game and suddenly my playback says something went wrong, check device, when i go to settings and switch to normal headset inputs&outputs it works but sonar fucks up
Hello try the steps from Lennart message earlier today (a few messages up) it worked for me just now
must I have the app active in the background for my Sonar settings to be active with my microphone?
why i cant control discord with the roll
Because you gotta go into discords settings and change your input/output to the chat one from sonar
@drowsy gust
thanks
np
hey im still having the same issue after following the steps yall provided
Contact support :)
did you already fix it? I still have that same problem
I need help, it just doesn't start and keeps loading
chat is sonar cooked
Need a bit of help. Why wont Steelseries reconize roblox as a recordable app? despite me having manually told it to record roblox?
welcome to the club. i’ve had the same issue for 2 years now 😂 i just tune my own eq settings now
hey, how to turn off sonar?
can anyone answer me?
Look through the settings it’ll be a slider
Hello could anyone help me with my sonar?
It has just been giving me this for two days straight
i acutally came here to say/ask the same thing :p, it worked fine on saturday and sunday but i hasn't worked since yesterday morning
same here
bro
if you scroll up some 1 told a solution
you have to run the installer without uninstalling
ooh ok, i'll give it a try, thanks!
np sir
i solved it in this way
I got a new problem now haha
when i try to change my mic settings in sonar the screen just turns grey
any solutions? 😄
i don`t know
arctics nova 1 mic not working help me please
same mine jus loads
What is the solution to this problem?
@stuck condor
Go into discords settings and change your input and output to this:
well keep the input as the mic tho
fr?
hi, when i use chat sonar and stream on discord people can hear themselves on my stream, any fixes?
there's a bug in discord right now that it thinks that sonar's audio devices are part of the desktop audio. the workaround is when you stream on discord, just select the app you want to share instead of your entire desktop. that way discord will capture just the app audio.
sonars down
sonar doesn't require an internet connection. it doesn't go "down", it means there's a technical issue on your PC.
This is really shady. That and the fact that I cannot find an EQ for Black Ops 6 anywhere in this thread is playing into that. Where the hell is a good EQ for this game??
did the first step and worked for me, thank you
I'm looking into this and as far as I'm aware, we never had a Black Ops 6 preset in Sonar. One is coming up in GG 75, so maybe this article was published early? I'm not quite sure at the moment.
Regardless, we definitely haven't been asked to remove any EQ presets, and the preset from GadgetryTech is still available and working with the link in the blog post.
hey my sonar just like straight up dont work
like the rest of the app works but sonar and all of the associated audio channels are just busted
Anyone got a good bass preset for music?
English only please :)
Ok sorry
Hi, sorry for the inconvenience
But I don't know what's wrong with me, the volume of my microphone goes down by itself
That doesn't happen to me when I don't have the steelseries installed
Please help
No worries 😄
need a bit of help that whenever I send a voice message on whatsapp, the first 3 or 4 seconds of the audio carcles/gltches then its normal
For example
hey everyone,i have a question that im a streamer and all my inputs and outputs works with sonar,but when i stream and i talk to my teammates i always hear random times one of them fades away and after few sec later i hear totally okay. it happens whoever i play with..i set on discord everything its strange,can somebody help? thanks:)
try turning off the noise cancelling on the "chat" device in sonar
few minutes ago i just disabled before i wrote here,hope it works:) if anyone have an idea just let me know,and give a try!
can someone help me
can i get help
just download an earlier version of steelseries gg
basically the newest update messes it up somehow
Please tell me how to fix this problem:
I use Sonar to set up the microphone, when I turn on a screen demo, namely the screen itself, the sound starts to double, you can hear both me and the sound of the microphone on the demo, how to fix this
Ayyy they pushed a fix for the sonar crashing on the 24H2 Win11 update. Good job team 🤙🙏
yea mines tweakin too
how do u fix sonar
A good first step is downloading GG from the website and installing it again - don't uninstall first :)
Can you help me? After the update 3 hours ago my sonar stopped working.
Try running the installer again
It doesn't detect sounds, I can't hear the sound after opening the app
I tried
I also tried uninstalling and reinstalling
so u want me to install it again without uninstalling?
I hope I'm not bothering you.
Hey there, I just got an Arctis Nova 3 headset as a birthday present and I'd like to try it out with my current setup to see if I like the sound better than my old headphones, but I cannot for the life of me get Sonar to produce any sound.
I'd like it to route the sound into my Schiit Modi 2 but when I have that set as the routing device in Sonar and my headset plugged into the device, it doesn't work. Additionally, even if I just plug the headset directly into my PC using the USB-A cord and route the Sonar audio into the headset using that, it still doesn't work. That's with the windows output devices set to the Sonar devices btw. If I set it to be the standard devices I'd be routing to, then the sound works fine.
Yes :)
Not at all, you can't know I'm at work
it actually worked ty
This is theoretically correct, right?
This is skipping the Modi and trying to get it to just work with the headset itself
Hello, i have had this since yesterday i thought maybe it needed an update or something but i tried resetting my steel series, restarting pc, and their are not updates for it any ideas ?
Hi Freddy, I have the same problem as you. I don't know why, I couldn't find a solution. If you find a solution, can you tell me?
Great to hear, yw :)
Looks correct to me
just bought artis nova pro, installed gg and sonar and i got no sound. turning sonar off works but id like to try it out. any reason why sonar consistently and by default of installation removes my sound?
Even though my settings in Discord are like this, it gives such an error.
Try the newest version or downloading GG and installing it again without uninstalling first
Try the newest version or downloading GG and installing it again without uninstalling first
There's a fix for the problem caused by an update to Windows
I tried them all
okay thanks
I have the latest version
It's not working when I set it up like that
Nevertheless try downloading GG from the website and install it, without uninstalling first
Have you tried installing GG again? or reinstalling
I tried
The bot doesn't like cyrilic letters :D
Yeah, I'm on version 75 already and reinstalled once without uninstalling
No idea then :)
I could try uninstalling first
Yes I learned 🙂
:)
Thank you that worked 
That's great! You're welcome :)
Why it didn't work for me : (
Yeah idk i have a similar, if not the same, issue with sonar atm. When I use the chatmix wheel (right side wheel) on my Arctis Nova 7 wireless - nothing happens. I see the slider move in the GG app at the sonar settings but no volume is lowered, not in any game or on discord
version 75, double checked so the programs are using the correct sonar setting but yeah nothing happens.
how did u get the newest version from the website i can't seem to find it? im having the same issue as everyone i can't update nor does my sonar work.
honest i could not find it either, so i had just hit the download as if i was downloading an older version but it some how just updated
so nothing reset, right?
nope, just the user interface as a little adjust ment but all my other stuff that i had preset stayed the same
hi guys so i cant use it on discord anymore_
Now make it available for Mac
That's what #1070392859125104660 is for 😄
Oh ok
how di i fix my sonar not working
Do you have any problems changing lines? When I switch to line 2 and then back to line 1 (win11) I have to reassign my arctis nova device in sonar (there's a little triangle). I choose another device and come back to the arctis nova so that it works.
did you ever fixed yours?
The only reason i joined is to say this app is a huge pos
ive had to uninstall it 6-7 times since i got the headset because it ruins all my other audio sources somehow
I need some help with Sonar. Discord isn't detecting the mic when I have my headset in, but it works perfectly fine without my headset. Can someone help me?
Having issues with my nova pro wireless
cant hear anything
if I switch to headphones, I can hear all but game sounds
reinstalled 3 times
so what in game settings do i want for black ops 6 when i use sonar? Headphones or treyarch mix? also stereo or surround 7.1? or do i want to turn on that enhanced headphone mode configuration?
how/can i revert to a previous version
Anyone have any ideas to fix this?
Probably a repo somewhere with previous version, the application don't manage rollback situation
i had same problem fixed by installing older version of steelseries gg 74.00 search for it online
i just insateled 74.00 its like the second or third result when u search for it
try older version i fixed another problem i was having mught help u too
i had to de downgrade windows
Hello lean I have the same problem. I couldn't find a solution for about 10 hours. If you find a solution can you tell me?
Yh I’ll try
I downloaded the old version of Steelseries GG, version 74.0.0, from the internet and my problem was somewhat resolved.
I recommend you to try it
Hello, I just bought the Arctis Nova Pro Wireless and applied the Overwatch 2 settings in Sonar. I was wondering if I should set the sound now to System Settings or Dolby Atmos for Headphones in-game.
I assume the system settings are to use the one from Sonar, but for OW2, would it be better to use Dolby Atmos? Do you have any other good recommendations for those who use the same headset?
looking for someone with arctis nova 3 headphones and their preset for everything, ive been trying to setup audio for myself but to no avail
Im a little confused on how device switching is supposed to work. When sonar starts (for me this is on boot), if my headset is not plugged in, it should default to my speakers. In sonar's case, the output is Sonar - gaming. So why is it no computer audio is played through the gaming channel, and rather the Sonar - chat channel?
I have to manually switch the output every time sonar is on, to either my speakers, or Sonar - chat to hear desktop audio, assuming my headset is not powered on. If this is the case, why force Sonar to be the default device at all?
I was excited by the back up switching option, always have had to manually switch between Arctis headset and monitor speakers.
After spending some time setting up back up switching I’m “happy” to say I’m still having to do this process manually. … am I missing something here? 🙄
after updating the computer, I cannot access Sonar any more ideas?
hi guys, I have a problem, so recently I had to reinstal windows and reinstal my apps again. Apart from that in the past I have set my routing trough first voicemeeter banana and the trough steelseries sonar, and now I really don't know what to do because anytime I would select Sonar - Gaming in windows sounds any sound will stop and I won't get any output from steelseries sonar, any ideea why or how to fix it?
Make sure you have the newest version of GG (75)
You can try running the GG installer again without uninstalling first
I do have 75
Make sure you have the newest version of GG (75)
You can try running the GG installer again without uninstalling first
Then try running the GG installer again
Hello i have a problem my Media channel on steelseries doesn't work anymore after the update
it shows that it picks up sound but i don't hear anything
I had a similar problem, it was fixed after downloading the GG 74 one. I can't get sound from gaming on the gg 75.
thanks! I will try that!
i have the same problem just with the media channel
you can download the gg 74 one and try it.
There sure seems to be alot of problems with Sonar currently, are SteelSeries looking into it? Im still without a fix to my issue
It worked, thank you so much!
anyone can help i tryed everything i normaly turned my pc on but i didnt get any good sound on valorant or spotify idk why sonar says this: valorant didnt allow sonar to change audio settings. Adjust the audio settings directly within Valorant
Anyone else having issues with the chatmix? like when i move the slider (in app or on the headphone) no volumes change for the ratio of game vs. chat
Heyy, I just got a steelseries arctis nova 5 headset, it works fine but whenever I switch to my sonar output device, all sound completels stops working apart from mic playback. Any idea how to fix this?
🤷♂️
Hello, I posted my question here: https://discord.com/channels/299040363123965952/1306497644390252625
But I have yet to get a response, can anyone here help?
Can someone help me cos i can`t hear anything from steelseries sonar gaming source but i can hear on my normal headphones source, and if i try to do a test of the audio on windows it gives me this
do they have quickset for sonar ?
i have had the same issue for a few days now were chatmix dosent work have tried reinstalling GG but nothing changed havent changed my settings for 4 months
no clue what's happening. everything in sonar is set up right. but there is just no audio no matter what i do and the volume mixer doesn't show anything I have open. I recently newly installed windows on my new ssd. i still have windows on the old one dual booting but i don't think that should affect this at all. so im not sure what is going on
Those who have the problem of no sound in the latest version should try SteelSeries GG 74.0.0. It works fine in the previous version. I cannot get sound in the latest version either.
wtf, i click this and nothing happens. GG
google it , you'll find
thx
can someone help me fix this.
shortly and simply explained:
**I talked as loud as I could and this is the volume limit on here (I even put it on 82% db). **
If somebody knows how to fix this issue, please help I got this issue for the past 7 months now already and I tried everything, nothing worked.
Hell yea! It works thanks a bunch!
and it still auto updates, so it's a one-time solution
when it says ready to install a new version, you can turn off that warning
if you press it, it will install latest one
the thing is, even If I ignore the notification, it's auto update anyways after laptop reboot or sleeping mode
but I'll try
I second this
if you use discord, disable this option and restart - that's what ended up working for me
hey does anyone know why sonar would not be playing any audio and making my spotify not work? i had audio before doing everything and now i dont
and spotify works without it setup
and nothing pops up to be routed
have you set the headphones correctyl ?
also sometimes going into your windows audio and mixer. then press reset audio
im pretty sure its how i did it last time when it worked then i reinstalled it
make sure each audio section has your headphones selected
then make sure your windows audio is set to steelseeries gg
go to mixer and make sure nothing is muted or reset the audio
when you open up apps are they showing in your steelseries sliders ?
restart your pc pls
i have a few dosen times now
what shows your windows sounds mixer?
go on youtube and try play a video
select a seperate option and see if steelseries will let you press "automatically detect" or something along those lines
right click mixer at windows sounds and look what anything use
this?
yes
still nothin
yeah
open your spotify and play anything. than u can see it under the windows apps in your last screen, check WHAT is the default at this pls
it wont let me play anything
and it only does that when i try to use GG
yeah idk this is the first time ive had problems with it
it can be tricky to use at times
ive noticed lol
it used to bug out my audio even when i had it off so i uninstalled it many times before lol
its working for me currently but when it doesnt i uninstall it haha
yeah no it wouldnt let me open the app so i uninstalled it and now it doesnt work lmao
i have a steelseries mic that needs tuning but sometimes the app messes up my headset audio which i dont like
my brother had issues before and i could not help until i physically went to his place as sometimes its a random thing that causes the issue
yeah no i got hyperx stuff and ive used this because it makes recording a breeze being able to have discord and game an the mic all separate on obs
yup
that sucks lol
same here, i use the auto clipping and audio mixer etc. its a good software (WHEN IT WORKS) but has so many issues
lul
wait what haha
ik
my mouse is giving me issues now though lol
i cant wait to get a goxlr lol
nice
busted out my old mouse as i just started playing wow and it keeps randomly disconnecting mid play
i got a logitech g502 and ive thrown it at walls and the onlything bad thats happened to it is the light not working lol
i just ordered a corsair scimitar for the buttons
my g502 lasted through some rough times
I'm using sonar for very long time and I have realized it just slows down pc in many ways. after disabling sonar everything works like a charm. specially escape from tarkov, completly became a different game. just a feedback
my specs 5800x3d and rtx2080 32gb 3600mhz
nope 😂
ive never really had a problem with it slowing my system down
but i mean my pc is also kinda like overbuilt in a way the only weakpoint is my gpu rn
ASRock X570 Taichi Motherboard
32gb 3600mhz Corsair Vengence Ram
AMD Ryzen 9 5900X 12 Core CPU
XFX AMD Radeon RX 5700XT GPU
i got my first ever pc 1 year ago, beast of a thing. all i do is play old games lol
got myself an overclocked rog strix 4090, and a ryzen 7900x3d
literally only thing i know about my pc though lol
i got mine in Christmas of 2019 as a prebuild and the only thing ive kept from the prebuild was the old ram,ssd,hdd,gpu,cpu and ive recently changed out the ram an cpu
my brother has the 4070ti he had the same problem and we disabled it and solved for both of us
if you go to system information you can find out quite a bit on that
ah
it might i aint saying it dont but i aint really noticed a difference
specially for escape from tarkov, gpu is the second plan also, 2080 do fine in many way because even people with 4090 get same fps as me
I don't know man, this must be not coinsidence. at least this is pc, who knows what causes this but without sonar it works way better
I'm sorry because I like to use sonar so much
I Plan On Getting a Sapphire AMD Radeon RX 7900 XTX 24gb card when i get the money
same it sucks its giving me problems now
nice, i originally only had 32 gb of ram but the company sent me out a second set and forgot to collect the "damaged" ones so now i have 64
nice 😂
all that was broken was the clear rgb cover fell off
lol
so i glued it back but now have double the ram to play world of warcraft....
and watch youtube
😂 felt that
basically my pc is a glorified ipad
most i play is beam anymore an youtube
beamng ?
yeah
i got myself a racing setup just to end up playing that haha
havent played much but as soon as i fix my sonar im going back to making my map on there lol
i use vr for it too at times
nice!
i dont have that many hours though damn !
i plan on getting a sim setu sometime next spring ish
nice its really fun
tbh that isnt as bad as some of my homies
haha i bet
throwing my one homie duke under the bus here 😂
defiantly
i have like 700 hours in the last year on asseto corsa though tbf
man idk what to do with sonar anymore
still not working ?
its still broken and i aint found a fix online yet
yeah. 
same problem here lol
And if i turn off sonar, i cant control my volume, so cant play without it
i got it to like kinda work and then it just doesnt idk
:(
how so ??
same issue here
no i mean if you turn it off why cant you control volume ?
i guess im glad im not the only one
cause its 100% volume all time and i cant control it in windows
only from my headset or doc station
use autohotkeys ?
autohotkeys and here its just 100% always
huh ?
yeah some headsets with external dacs/transmitters lock the volume at 100%, you're supposed to use the controls on the dac or on the headset
you mean that wont change even if you drag it down ?
are you playing on laptop?
yes
ahhh ok
im asking because i also have gaming laptop, and there im playing without sonar and can control volume, but on pc i cant 
tried to reinstall, still apps not visible
seems to be an issue for a lot of people
well, nice update :D
??
yea my friend, same issue after update, cant even test mic here, i tried and got same problem - sonar died
aye without it i can listen to my music 😂
idk anymore lmao
wait and hope new update fixes it i guess?
ive come to really rely on sonar so kind of unfortunate when it dies in an update
same
why did steelseries make a really loud noise become super quiet? how do i turn it off
how much more does it get
idk hopefuly im just
and dont know how to use it lol
nah steelseries is just a great product that never works
seems to be anymore sadly
whats right with sonar is easier
just seems it breaks easily, especially when they update it
apps like aint showing up and it wont give me audio an it breaks my Spotify
Is there any info on an update? Seems like multiple people including myself have huge problems with sonar in the current version. For me my Media and Gaming Audio Channels dont work anymore only Chat and Mic. And I saw multiple posts about it here.
And cound any Mod confirm that the problem is known? If not I would report it
you'd need to contact #official-support since staff doesn't usually hang around here.
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936.
Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
I swear them breaking Sonar every few month is a secret trick to bring me back to their discord 👀
I mean it works so....
i mean i just installed the old version for now till the new update
Props for avenged sevenfold
i grew up on them man got to see them live in 2013 in bloomington. was a baller show
Y'all, all you need to do to fix sonar is installing the previous version 74.0.0, just search it up on google, download it and voila
Damn that's pretty cool, I'm envious xd
i just downloaded the one in here #1291855279855636619 message
its a shame i got the bat skull but not a tour shirt
little me thought it was sick though so thats what we got lol
I guess that works too xd
I mean that's good too, but yeah I prefer having something on the back as well
yeah
id love to see them live again but i recently paid like 600$ to see sturgill simpson live in STL on the 16th
that show was awsome
What the f-? $600?? That's like... A LOT
ticketmaster moment
Rip wallet
can u bind soonar that if i mute mic on steelseries arctis nova 5x wireless to mute mic in sonar ?
Hello! Can i use sonar custom preset on my ps5?
does sonar switch presets automatically?
how can i add mic feedback?
Where can we find older versions of GG. This version does not play any audio through the game channel, others have pointed out having the same issue
Scratch that, saw the post in #1047622297382567936
I think the new windows update makes sonar brick itself
It’s identifying my mic as my headset and my headset as my mic
Ok I know I’m not crazy I restart my PC all the time and with previous window updates and driver installations but the windows update that came out today completely ruins sonar
love love love this
is anyone elses app not opening?
mine is opening but I can't get any audio to play on thesonar gaming side
hey gamers, im having a problem to where if i have my headphones all set to game and chat on sonar, it wont let me hear any audio for music or anything, unless i have chat set to speakers which i dont want. any way i can fix this issue?
did you update gg recently?
i installed it as of yesterday
got the nova 7's yesterday so i wanted to get sonar
yeah you need to roll back to udate 74 instead of 75, new update messed up sonar
how must i do that?
if i have it like this i cant hear my youtube/music at all, but if chat is set to speakers i can hear game/youtube/music but i cant hear my friends which sucks
Paste that into your browser and uninstall gg before you run use that installer. that's how I fixed it until there's an offical fix
https://engine.steelseriescdn.com/SteelSeriesGG74.0.0Setup.exe
alright
it's still doing the same thing to where i cant hear what's going on in youtube or anything
@olive ore
its like, i should be hearing youtube n all that but i dont
ive got it now
nevermind
im sorry for the ping 🙏
thank you so much for the help
have my children
🙏
LMAO
I know i dont have the best computer or anything but why does the GG app use SO much of my CPU like its hitting 15%-20%
mine fails to re download now this same thing happened to me with 73 update
i cant get sonar to work it says error 15 and i cant find what error 15 means can anyone help?
nvm i got it running again
@frozen basin what was the fix i need it i get error 15 also
Hello. How can I fix that no apps found in the apps tab? Also, neither game nor chat nor media nor anything else works. And I don't see any apps connected to that channel.
@delicate burrow it could be a corrupted profile in your device so you need to wipe all profiles if that dont work i dont know what else ive had this issue and i did that and it worked also look on reddit there you can find all sorts of different answers or fixes
best sonar for valorant artic 7
can someone help me with sonar?
i have headphones and speakers and i plug in the speakers i want it to turn to the speakers automatically
idk what the problem is i cnat hear nothing and i cant even select something on the red exclamation marks
can someone help
sonar sucks foreal i cant heare nothing ggs
me to
download SteelSeriesGG74.0.0.
74 or 75 ?
74
where do i download it
Paste that into your browser and uninstall gg before you run use that installer. that's how I fixed it until there's an offical fix
https://engine.steelseriescdn.com/SteelSeriesGG74.0.0Setup.exe
here you have link i download it rn
ty i try it
Hello, i got a Arctis Nova Pro and ive tried really any preset i could find but everything sound muddy and like a 5$ Temu Headset
I connected it via normal bluetooth? could that be the issue?
I have Sonar installed the latest version and choosed the Resi 4 Remake preset use with my Arctis Nova 3. BUT, in the game there is NO 3D audio active. So how can I use it?
yeah, bluetooth has very limited bandwith and quality. make sure you use the dongle or base station that comes with it, since those use a different wireless connection with a higher quality
useless program. why steelseries why? sonar can die
I couldn't stand to be without sonar. I need 3 channels for audio minimum. Lets me move YouTube audio so it doesn't show up in my recordings from moments
Voicemeter Potato would like to have a simple word
Because same.
I have a problem: SteelSeries shows that it detects sound, but there is no sound coming through the headphones. Does anyone have any advice on how to fix this?
Why are you using it if you feel that way?
If you aren't using it, then why get rid of it?
can I ask for help
I just bought a nova pro today, wasted 6 hours of my life trying to get Sonar working with the up-to-date GG v75. Problem: Only Sonar Chat produced any sound, others zero, while the headset sound worked fine without GG.
Even produced error sound when trying to test those channels in Windows Sound Settings. Microphone is dead. Only picks up some bare minimum sound.
My partial solution is to install the previous version of GG 74. It started picking up applications, so i could finally play Spotify (previously it didn't even start playing as Sonar Media/Gaming were not working).
Microphone is still basically dead (picks up some sound but REALLY low volume, regardless of microphone options)
agreed but i shot myself in the foot trying out a new brand of headset but a more unstable program ive yet to meet on a audio software side.
and trust me wont happen again. subpar hardware subpar sofware
downgrading to v74 fixed the problem for me. i had to redo all of my settings which was annoying. is there any way to turn off automatic updates so it doesn't go back to v75 overnight?
If you don't use Sonar you basically have the same functionality of all other headsets
my guy if you cant handle someone having problems with faulty hardware and software maybe not put the discord link ON the program? if problem would not have been my presence you would not see. fix your damn faulty shait. and no im clearly not the only one having issues as literally the comment over talks about needing to roll back to fix it themselvs.. hope they pay you well
they're an unpaid volunteer mod, not staff.
fair nuff.
all getting mad at them does is make them sad/annoyed. go open a ticket with #official-support if you actually want to escalate something productively.
@violet grail Do you know of anyone else facing this mic issue? I really dig deep and nothing really helped?
allready sent mail. and called costumerservice
They don't pay me at all actually lol
Just trying to help :)
I have never had any issues with Sonar so I can't help much with issues I haven't experienced
one piece of guidance i usually give is that the headsets still should work totally fine without Sonar. If you have Sonar off and the mic is still acting up or sounds bad, then that might indicate either a hardware issue, or an issue elsewhere within Windows.
Sorry, no. I would suggest contacting support
Saw on reddit that I can close GG, edit version.json, change 74 to 75, save, then reopen GG. This will cause it to think it's already at 75 and to not autoupdate to that actual version. Hope this works...
There's also this option #💬-general message
hello my friend have a problem sonar not working in warzone
need help! sound does not come out of the game mixer. Only through the chat mixer. Anyway to fix this? I just reinstalled steel series GG and the problem is not fixed
downgrade gg74
Where can i download the older version?
There's a link in the pinned comments here https://discord.com/channels/299040363123965952/1291855279855636619
You can change the number to the version you want
Thank u!
You're welcome :)
how do you change to the version you want? I was only able to download the 71.0 version
Change the number in the link
Copy paste it
Don't just click on it
is anyone sonar having a problem ?
for some reason everytime i try nd login it doesn’t work after a couple tried it does then once im inside i cant even use my sonar
someone posted about issues and it looks like using the 7.4 rather than 7.5 setup.exe fixes the issues people are having
they posted this link
i had issues this link fixed it
not even tried using the streamer mode though
but with gg75 every time i did my apps would be muted and invisible
@astral prairie
i also noticed the login does not like auto complete when entering email adreess
yeah still i cant i get this error
I have had alot of issues with Sonar the last week++. Every time i start my PC, i have to manually change to backup playback device (speakers) and back to my headset (Nova pro wireless), and then into the game's audio settings and change back and fourth between playback devices to get audio on my headset at all. Chatmix (wich i use alot everyday) dont work at all. The volume levels dont change at all. I have tried to install both GG.72 and GG.74, but this doesent fix my problem. Anyone able to help? Is this even the right channel for this?
this product is killing me man. my speakers grate on my ears without sonar enhancement
the hell is error 15
Are you on version 75? Settings > about
yeah
I read something up above about downgrading to 74
I guess it's worth a shot
Start by installing GG again without uninstalling first
hmm, ok
You can download v 74 here if need be https://engine.steelseriescdn.com/SteelSeriesGG74.0.0Setup.exe
my installer is v64 so this will be interesting
That's pretty old :D
yep I've been using for a hot minute
up until a few months ago it was great, then I started getting frequent "SteelSeries.exe core process has failed" a ton
and now this
ahhh it's working again
thank you
You're welcome :)
having this issue as well
hello i would like to know if theres anything to do with discord, when i stream my screen theres sound playing in double and ppl hears themselves , one of my friends installed the program and he started having the same problem, any suggestions ?
looks like it is an issue with version 75.00
can i get help here with a sonar issue? my clips have been audio desync'd on and off these past few weeks.
Hello there, I've just purchased the 'Steelseries Arena 9' and using Sonar with that. For some reason whenever I try to play 'Hogwarts Legacy' I have to choose between either hearing Sound effects/music or voices, if I hear voices I don't hear sound effects/music and the other way around. I've had this issue for a couple of days and can't seem to get it resolved. Seriously doubting to return these speakers, It's basically forcing me to choose between the 'Sonar Gaming' sound option or 'Sonar Chat' I can't seem to make the two collide and experience the game as you should. Is there anyone that knows how to fix this issue ?
I just got arctis nova pro. when i use the headset without sonar I get sound from my browser, however, when I use Sonar it wont recognise my browser and wont play any sound at all. If anyone knows how to fix it it would be much appreciated!
Found the solution, apparently the game does not give any voice sounds if using the 5.1 upmix.. Is there any fix to this ?
Hey i just got my arctis nova pro and not a single of the sonar settings works, neither does it work when i plug my headphones in to use it wired
I just have a question, if I am using sonar gg with OBS, how can I make it so I can control what the stream hears but manually add all my inputs as audio output sources and one audio input for mic. If I use the controls in Sonar (streamer mode), they are not having any effect on the audience hearing.
hello and good morning...
i use sonar for the first time and not quite done with setting up.
but one question.. can i change the output in sonar from headset to speakers by a keybind or something like this?
i would use it over touch portal to set up from non-gaming => gaming.
that would be absolutly nice for me! 🙂
app routing isnt detecting any apps to route how fix
👀 ⁉️
New steelseries update screwed up sonar. I am on Arctis Nova 3, no audio when selecting the Sonar device.
Can Sonar please stop rearranging my backup devices all the time, so i dont hear my Sound on my Monitor for the 20th fucking time? that would be amazing
hi everyone, i wanted to know if it was possible to adjust game, media, master, etc audio in sonar with a knob from a non steelseries keyboard
(i have a k70 core)
Hello, does someone know, why I cant hear my discord with sonar chat? it dont have a sound and the test in sonar doesnt make a sound too
Woke up today and chatmix is suddenly working again for my Arctis Nova 7 so thats a win
No idea why, no update has been made or no settings have i changed either
Hey i have a problem with my newly bought nova pro wireless, the problem is that i can't get any sound out from the "gaming" profile in sonar... anyone know what the problem might be ?
i can get sound from the "chat" profile thing
The new steelseries GG update screwed up sonar. uninstall it and download the previous version.
just search the internet
same. anyone got a fix?
I just reinstalled windows and now its GGs. It was working fine before windows reinstall.
what happened?
did you find an older ver?
do u know a legit website? i found one but im not sure if its safe
when i open the steelseries sonar it starts making a sound like: bzz bzz and the stop and then bzz bzz again
uptodown.com is where i got it
got it now, ty
Did you find how to fix this already ?
I tried 74 version but not a change, I had this a long time ago, but forgot how I fixed it :/
FIXED @wooden charm (If you still need help on this)
I had to :
- Unactive the basic Arctis Nova Pro Wireless (not those with Gaming or else)
- Reinstall v75
- Active the basic headset again
- Finally I could add headset again in Sonar.
I hope there is a way to not have automatic update so I could just stay like this for the next two year and avoid crap update. -_-
how do i add so that discord chatmix can be changed
Hello!! I think I may have a set of dumb questions for ya'll so I appreciate the time to read this. I don't Stream, but I use Sonar so my mates can listen to my music while we co-op games. New user, and back to PC from 15 years on console. I'm figuring out things as I go, and after every reboot things always seem to be a little different where (for example) "add to personal mix, add to stream mix" seem to need to be checked or unchecked randomly. They do not persist? Also, apps need to be shuffled from one channel to another manually. Thoughts on setting persistence? I always need a few minutes of fiddling around to get things right.
Dumb question 2. Is there any detriment from having Stream mode enabled? Not sure why the option needs to be selected. This is more of a curiosity question. If you turn it off the interface looks "cleaner" but is there a resource usage downside to streamer mode?
Should I turn it off if I am not sharing music w/ my dudes? Hope these questions make sense! Thanks!!
Hey All, quick question. I use both Sonar and the Steel Series Nova 7 headset, last night everything was A-okay with no issues (as it has been for quite some time now).
However, today it seems like audio no longer wants to be put through Sonar. Discord audio & General audio works perfectly fine when I set the default output to the headset itself, but when I try to route it through the mixer I get nothing.
I've reset defaults, re-setup the mixer, reconnected the bluetooth on both my headset and the dongle-thingy and made 100% sure that the audio wheel on my headset wasn't the issue, however the problem persists. Any help is appreciated xx
I've also now just seen there seems to be an issue with the recent update, so please ignore above if this is still the case.
Hello all. I've been using Sonar for a while now with no issues. However, when I play Black Ops 6 I have to set the audio output to Sonar AUX instead of Game, because if I set it to Game I get no audio at all.
Does anyone know if there's a way I can fix this? I do not have the audio options under AUX that I have under Game and would like to utilize those. This seems to be the only game giving me this issue.
i did this too because my pc was so bad, gg was taking 60% of my 64gb ram. now spotify wont even try to work when sonar is on and nothing will route
hello everyone, the problem is that today I downloaded the new steelseries gg update and now I have no sound and it does not detect any apps to be routed. I think everything looks as it should, the sound inputs and outputs are selected correctly.
my sonar just stopped working and wont acept any inputs or outputs well it can see them and select them they just do anything
Im trying to adjust the bass etc on sonar and it's just not changing
i hear no differences
its probably not goiung through sonar
how do i adjust it then, i just bought this new arctis nova 7 today and im trying to figure it out lol
no clue it just stopped working with me
you gotta go to your sound setings and make it go throught that instead
but it is going through that
but ever sense the windows update sonar doesnt work
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936.
Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
how do you add mic feedback?
hi i guys i have a problem i cant hear from stealseries sonar does anyone have a solution
hello, I am using arctis nova 1 When I install the sonar software, the sound goes away. No matter what I did, it didn't work, can you please help?
downgrade GG74.0https://engine.steelseriescdn.com/SteelSeriesGG74.0.0Setup.exe
How come you can't hit the button in Sonar to automatically set your sonar as default audio devices anymore?
I downgraded to the previous version, but its weird they just removed that feature
i downgraded to v74. but then i went looking around again in the windows sound setting and noticed the mic input volume was 0%. turned it to 100%. but then also went back to V75 and my discord is fine now.
is this a trusted link
is it workin?
Don't play BO6 myself but do you need to go in to sound settings in-game and set what source you're using? Like in the same way you need to set discord..
i have tried versions back to 71 and i'm still getting error 15 now is sonar just completly broken now??
anyone know why my arctis nova pro is so quiet to my stream on twitch? Using OBS and discord. Others in my party sound fine on stream but my mic is almost impossible to hear
any one know why apple music will not allow you to move it to a differet volume setting in the sonar?
anyone got a sonar preset to make my mic sound as bad as possible?
Anyone else having trouble with new 75 Sonar not detecting apps?
like i got the sound from the system but browser and games arent detected
im using the arctis prime headset
mine is not working too
This one worked for me
where did you download the 74?
anyone know of a BO6 SnD profile for sonar?
This link
I just downloaded the file and ran it
and it worked like a charm
using the preset BO6 sonar profile but footsteps are non existent, anyone had this issue and have a fix? In-game settings are also set for effects to be loudest
is it safe?
My Antivirus didn't pick anything from it so assume so
I mean windows audio with sonic surround aint bad
but there is no eq like in the sonar
just wait for official fix
how do i stop GG updating to version 75?
Hello, maybe someone knows why my sonar doesn't detect apps like chrome and opera gx?
I'm using nova 3 headset
Windows 10
I tried updating drivers, selecting properly devices, even in sound mixer. Nothing works
Have you tried doing the routing through Windows?
In order for apps to output to the other devices in Sonar, you'll need to route the apps to the specified device. Routing can be done in one of two ways:
-
Use the routing drag and drop interface underneath the audio outputs to simply move any apps playing sounds to the required output
-
Open the Windows sound device by going to Settings > Sound > App Volume and Device Preferences. From this settings menu you can use the dropdown to route any app.
If you are having issues with routing not working or apps moving back to another device after dragging them, you may need to check the app itself for any sound output settings. Some apps like Discord, Spotify, and Apple Music may need to have their outputs changed within their app settings rather than done through Sonar.
Search for it in the server and you should find it, there's a service you can stop
yeah
done this bust GG app updated to version 75
Hi guys, I want to ask about sonar, A gaming and media mixer doesnt make a sound, but chat mixer is work. anyone know the problem?
ok ta
Hello There. i just got my SS Arctis Nova 7 yesterday and wanna change the sonar settings in GG. But there ist always the Error 3762504530. I tried reinstall many times. Can someone help me?
Then your issue is most likely somewhere in Windows, you can verify by turning off Sonar and see if the routing in Windows works then or not
yw :)
@vital dome @stuck mango start by downloading GG from the website and installing it again, don't uninstall first
everything seems to work, but apps are not detected
by sonar
I dont see any google chrome or whatsoever
found it but dont know how to block it
still not working 😦
So is the new verion just borked? I just came over here for the same thing lol
yeah, try downgrading
I am now
to what version?
I'm downloading 74.0.0
74
where I can download this version?
same issue, still no sound
My settings are correct all , but there is no sound , can you help ?
this is the link I used, it was in someone's community support thread: https://engine.steelseriescdn.com/SteelSeriesGG74.0.0Setup.exe
@digital orbit did it work for you? i have also installed version 74 and have the error 17 now...
downgrade to 74
i downgrade and its work! thanks!
can someone tell me why i have error 17 now? i also downgraded to version 74. im running win 10
yall how do i get more options to audios
Thx its works
@violet grail any tips for me?
what to do if downgrading doesn't work? my PC says that i have audio but there are no available devices on sonar
check for any updates on device manager and uninstall any programs that control audio that you installed
hi. Is it just me but sonar is not working at all with any app or sound and when i turn it off all the sounds works
Hi, I have a problem when I use the GG program it removes all my sound and the sound works again when I deactivate it :/
any idea to make it work ?
i see it now.. maybe i need to downgrade to
zdo we need to reinstasll gg for a newer version of doies it6 update on its own
?
I have reinstalled many times and thought it was my PC then had restored my entire computer
I saw people talking about gg version 74 so i am wondering if i need to uninstall the app and downloadd manual gg version 74? or does it update on its own?
i have same stuff just downgrade to 74
and it worked
how do i do it?
when do they fix the v75?
download it from link above i will find it
worked for me
.
V75 had troubles with apps
alteast for me
it didnt detect apps
but i had sound from the system
and that is V74 working fine
downgrade to v74:https://engine.steelseriescdn.com/SteelSeriesGG74.0.0Setup.exe
i had the same problem
same problem as mine
unnistall this version and install that one?
yea
ye
i see
I try to fix it in 3 hours but now its good for me after the v74 downgrade
nice now works for me
i just want to know when they gonna fix the v75
i hope soon
sonar stopped working for me yesterday
it was a pain in the butt playing with windows sonic surround sound
doesnt beat the sonar
and my eq
i wasnt able to tell the diffrence between footsteps if they were above same level or below me lol
the compressor is not working, why ?
is it just me or is sonar not working? as soon as I turn it on I lose all audio but the eq shows there's audio.
downgrade to v74:https://engine.steelseriescdn.com/SteelSeriesGG74.0.0Setup.exe
i had the same problem
@hushed obsidian Just got finished doing that. Working now except in settings for Game, Chat, Media, Aux I have to put everything to Headset Earphone GameDAC Chat sense that's the only option. Mic is the only one that has it's correct selection which is Microphone GameDAC Chat. but at least it works now.
look at this it will help your problem:https://support.steelseries.com/hc/en-us/articles/26297874341901-Backup-device-switch-feature
"nvcontainer didn't allow sonar to change the audio settings. Adjust the audio settings directly within nvcontainer" and now i get this problem
i dont get any mic sound in nvidia overlay
Try to switch off Clearcast AI in chat tab
you need to add only Sonar stream to OBS then you manage only in Sonar - check this out https://youtu.be/ch6tbHZfO-k?feature=shared there also is an FAQ
Check it out: https://steelseri.es/bc7215
CONNECT
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Instagram: https://www.instagram.com/steelseries
Facebook: https://www.facebook com/SteelSeries
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Discord: https://www.discord.gg/steelseries
Twitch: https://www.twitch.tv/steelseries
you can set shortcuts in Sonar for device change go to GG/Settings/Sonar/Shortcuts
everytime i have to select manually,PC starts with steelseries gaming,but i hear sounds only on SS sonar-chat,how can i fix it ?
even i select as a default device still its changing automatically
why sonar not working? there's no audio
sadly there is only options for "next or previous device" but no direct choice to set to device A or device B
why is my sonar not working as soon as I have installed the gg program? I uninstalled and reinstalled so many times and even restarted my pc. How is that so bad? only the default setting works but never the game/media or chat mode
can I deactivate auto update?
could u guys help me please im struggling with a problem i cant hear anything with my gaming sonar i have tried multiplee ways
same here
My speakers work without it, but when i turn it on and use gaming as the default i have no sound. In sonar tab, there are no apps to be routed either. Any ideas?
downgrade Steelseries GG 74. https://engine.steelseriescdn.com/SteelSeriesGG74.0.0Setup.exe
worked instantly
thanks
about to actually crash out since I can't find any helpful solution for discord screenshare
really not much to do about it except use app sharing and complaining to discord about it: #sonar message
@little sun what is the problem, Valorant is not detecting as a game?
Does anyone else get choppy audio playback while in game?
I’m using Arctic Nova Pro (wired) on PC
I’m playing WoW classic Cata and randomly my audio will start getting super choppy (game audio and discord audio at the same time) and I can’t find a solution, but I’m wondering if it is sonar related. This has been happening off and on for the last few months.
can somebody help me with this problem? i downgraded to 74 but have this error...
hello i need help setting up my headphones using the gg app cant seam to get it to work and wont let me play music on spotify would appreciate any type of help
(also the head phones i have are the artic pro wireless and im on windows 10)
i joined a vc in hopes somone can help or im just going to return them
i need help with this using sonar
my mic works fine but there is no audio in my heaset
even if i try to test the output device
so thats my problem too?
i dont have audio on apex rn but, if i force the audio channel with windows to steelseries chat
like this
yeah i got the same, and it does that with 96kHz audio
now i have audio
i think its the same
