#sonar

1 messages · Page 39 of 1

boreal pike
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does anyone know of good mixing alternatives to sonar that support spatial audio? Im getting really tired of this program breaking down mid use

pallid kiln
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why is sonar losing its backup device switch config every two days? It starts to be a pain in the ass as it has not been fixed in the last months :(

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I would agree that Chatmix is not a basic feature in headset industry but SS headset use it as a unique selling proposition and therefore it should work. I did not read the whole chat but probably that's the point @stray pine wants to make

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Combining chatmix with sonar is tbh the only reason I bought my Steelseries arctis nova 7 and accept some disadvantages:

  • it's a heavy headset and has too much weight on the headband => leaning forward it would fall of my head
  • the mic quality is compared to others headset in the same price range not that good (especially the SS nova pro wireless which is much more expensive); using an external mic so that's not a major issue to me
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Still I would like to know when we can expect more stability on sonars end because I need to open the window every day to change settings it lost because of no reason. And I need to right click the tray icon to click again to open the window (where the side bar can not be collapsed so the window take much space)

paper sage
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My sonar just keep spinning when i try to activate it. Suggestions?

pallid kiln
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then restart the software and try enabling it again

paper sage
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Never tried sonar for gaming, is it worth using in call of duty?

pallid kiln
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I do not use sonar to pitch sound settings for game specific audio but more to manage audi seperated between game and voicechat

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You could give it a try or wait for a reply from a person using it to modify game specific sounds

paper sage
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will try

stray pine
stray pine
pallid kiln
#

So Sonar should definitely be more stable and the next release cycled should just focus on optimising the software and fixing bugs before introducing new features

stray pine
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yeah, it would certainly be nice

steep fossil
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Hello, Why is my speakers (GameDac Game) option disappearing something is there and sometimes don't . I use it to alternate from media sound and game when gaming it is helpful but it is annoying that it just goes away. How do I refresh or activate this input again?

zenith canyon
#

So what in game settings do we actually want to use with black ops 6 to be the most competitive when we are also using sonar?

chilly marten
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hey everyone I'm getting error 17 when trying to start sonar after updating to 24h2 windows 11

edit* had to reinstall GG and it was solved.

dapper furnace
zenith canyon
dapper furnace
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3d head phones

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Also on windows go into audio and get surround sound it’s like insane to combo with sonar

lapis shore
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hey can i have some support please?

violet grail
vague epoch
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anyone got a good sonar preset for COD BO:6?

umbral oak
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any one know hoow to fix??

umbral oak
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thank you

red maple
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Anyone know what to do when the Arctis Nova 7p's mix wheel stops working?

boreal raft
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ppl can hear my music through my mic?

mental cape
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idk why but music on my arctis pro sounds really bad

dawn osprey
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is anybodys bo6 crashing when you launch sonar

brazen stratus
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Can someone share a screenshot of any Sonar settings for Music? If you have HyperX headphones, even better, thanks!

storm meteor
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Hello guys. Anyone have any idea why every time I start up windows from a cold boot, my Nova Pro has no sound coming out of it? I have to unplug and replug the usb to get it working

urban thunder
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hey chat i want to disable some parts of sonar and have others active, is that possible?

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the premise of it looks interesting and if i can use it in conjunction with voicemod with neither of them clashing i feel like it would be a gamechanger for me

zenith lake
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does anyone know why, when i share my screen on discord, people can hear everything twice

wicked vault
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Do you guys know why do I hear my discord voicechat moving all around me? Is is something related to Sonar?

velvet walrus
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try turning off the noise cancelling in the "chat" tab in sonar

wicked vault
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i've done it

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it seems to work for now

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ty

merry smelt
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can anyone help me with some good sonar audio settings cause mine got reseted after the update and i cant find them again.Also i bought the alias mic and i want to sound very good and clear?

sharp nexus
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Is there a certain mic equalizer that sounds best for the arctis nova 7 mic? if so what would this be, im not good with this kinda stuff

pallid kiln
mental cape
last escarp
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Does anyone ever had the following issue : I have the Artics Nova Pro and for some reason even though I have my Game/Chat channels set-up properly the chatmix has no effect. Just to be clear, the slider is not grayed out, it just has no effect on the sound regardless of what direction you move it.

mental cape
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i had that multiple times aswell

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its come to the point i just deactivated sonar

last escarp
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sigh love the headset , hate the software. Can't even use the main features I bought it for. Thanks.

mental cape
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maybe you could just reset everything

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software wise

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because it did work for me when i first got it, its just the longer i had the headset how more problems i was getting

last escarp
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Just got done, restarting , reinstalling , checking drivers ,... the list goes on. I didn't have any of these issues when I initially got the headset (GG 23.0). Trying to find this version online.

mental cape
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idk why things just get worse the longer you have it my sound was so clear and perfect but whenever i listen to music nowadays its just baaaad

last escarp
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Is it worth going through customer support? , just submitted a ticket but not optimistic.

mental cape
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They probably will help but replies are gonna be slow

small hornet
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Nice

novel nexus
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is there a way to get sonar as a seperate application?

velvet walrus
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no

crude abyss
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Does the Arctis Nova Pro Wireless only have 1 audio channel for the headset.

dreamy yoke
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why is my discord audio stuttery??

dreamy yoke
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choppy is a better word

spice bane
cobalt geyser
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while screen sharing my voice goes from screen share too how can i fix it

feral harbor
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whoever made the "Sonar" app prob doesn't listen to music (ever or enough). The UI is cool, until you start to mess with it. Whatever the EQ is doing, it sucks.

timid pasture
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hi all, my output device changed to sonar game by steelseries gg after every boot. i tried backup device switch but still output device changing to sonar game virtual device. is it possible to disable sonar game and chat virtual devices?

velvet walrus
timid pasture
velvet walrus
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then you'll just have to deal with it shrugcat

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or use sonar for your other audio too

upbeat robin
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hi please can someone help me to setup the audio mix I just received the arctis 5x it feels like I have two giants speakers in my ears and when I turn the bass down the sound gets worst I don't understand how it works the presets are only for very specific games but I want a normal audio like I used to have

velvet walrus
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i mean that's basically what any headphones are. just two speakers right next to your ears.

it's best to make sure any audio programs from your last headphones are uninstalled, and then from there to tweak the EQ in Engine or on the mobile app. you might just be used to an certain EQ from a previous headset. I think there's a few non-game EQs in there you can try? the music ones might be a good starting point.

upbeat robin
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I don't know how to use an equalizer

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everything I'm trying feels wrong

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I'd said it feels too much filtered

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I don't know how audio works

velvet walrus
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if you try the headset on another device like your phone or a PC/Console, does it still sound weird on those devices?

upbeat robin
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I have nothing else to try it on

stoic sinew
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why does my discord (chat) sound weird and sometimes cuts out or lowers peoples voice, i have steel series arctic 7+ wireless

velvet walrus
upbeat robin
velvet walrus
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i was responding to the other person

upbeat robin
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I wanted to ping you

velvet walrus
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you're using the dongle when you're connecting to your PC, right?

upbeat robin
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yes

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I have the dongle pluged in

velvet walrus
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is the switch on the dongle set to USB mode?

upbeat robin
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yes

velvet walrus
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and you definitely don't have another device to use it on? not even a phone with bluetooth?

upbeat robin
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no my phone is broken

velvet walrus
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testing on another device helps to determine if the headset is just naturally sounding weird or if there's something specifically up with your PC

upbeat robin
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it's naturally sounding weird

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it was already like that before I installed sonar

velvet walrus
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there could be other things on your PC that could affect the audio, like stuff in Windows

upbeat robin
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I don't think

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I've got nothing doing that

velvet walrus
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then it could just be that you got used to a weird EQ on your last set of headphones. what were you using before?

upbeat robin
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I did not use any

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I had a razer blackshark v2

velvet walrus
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headsets have a natural EQ/tuning built in, so even if you explicitly didn't modify the EQ, two headsets would have different sound profiles out of the box

upbeat robin
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I know

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but it really feels unatural and odd

velvet walrus
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anyways it looks like that headset has the option to turn on THX, so maybe you got used to spatial audio like THX? have you tried turning on the spatial audio in Sonar?

upbeat robin
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it gets worst

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I did not even turn on THX

velvet walrus
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without being able to test the headset on another device, i really don't have any other advice on it.

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might be a PC issue, might be a headset issue, or might just be you're using to the tuning on another headset.

upbeat robin
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the headset is brand new

velvet walrus
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things can be broken out of the box. it's rare but it happens

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it's best to talk to official support about it

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you can at least get the ball rolling with them in case it is a hardware issue

past hazelBOT
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Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

upbeat robin
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I don't think it's a hardware issue

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I just need to figure out how the hell do change the sound

velvet walrus
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one other possible test is to disconnect the dongle and just connect to your PC straight over bluetooth.

upbeat robin
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I don't have bluetooth on my pc

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thanks for trying to help me anyway

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is there a way maybe to find how can I copy the sound of my previous headset?

velvet walrus
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you'd need to view third party sites like rtings to see what the frequency response is

upbeat robin
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uh

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can you help me with this

velvet walrus
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no

upbeat robin
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I don't think this website helps

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I have no idea what I am reading

odd moat
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So I bought the ARCTIS NOVA PRO HEADSET for my computer.
Can it really be true that you cannot control the master sound directly from your keyboard, but that you have to use either the wheel on the headset or on the Base station?

plush girder
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how come sonar doesn't work with thx spatial audio

velvet walrus
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IIRC, thx spatial audio doesn't support hi res audio formats, and since sonar's VADs are hi-res at 24bit 96khz they aren't compatible

plush girder
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o

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whoops

left dune
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does anyone know if you can change the "chatmix" on sonar to media and chat rather than game and chat?

quasi flame
vivid shell
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Hello sorry to hop in the first day with a question but:
I am trying to add my chat audio to OBS but the chat audio does not come up in OBS. Is there a solution to this? Thank you!

stray willow
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Hello, I get error 17 when trying to detect my devices

heavy sun
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Someone could help me?

weak kettle
weak kettle
eager jetty
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Can anyone help me my sonar isnt a option anymore in the mix . I can only see artic 7+ but i can get sonar in the volume settings

small iris
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Does anyone have any recommendations for the Escape From Tarkov preset in the option? Meaning like is the base preset good enough or does anyone tweak anything? My main concern is i still feel like footsteps are a tad biut feint.

lone finch
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so im a lil confused why its not playing through my speaker

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used to work now it doesnt

heavy sun
restive olive
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Is it possible to backup the Sonar settings? Specifically, the equalization and device settings and save them in a separate folder or usb key?

velvet arch
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Hi, i got an issue with the sonar, whenever i dont talk for a while or i laugh loudly, my mic volume gets really quiet and weird for like 3 secs, the only thing im using is equalizer and noice cancellation, but when im using my normal mic without the sonar it never did that before, anyone had this and know how to fix that ? it gets kinda annoying in clips or for my friends

abstract scroll
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Hi everyone!
So, the last two days I got an issue with my Chatmix setting. I can see in Sonar that it goes up and down when I use the scroll wheel. However, volume does not change for whatever game I am playing. Any idea why that might be?

steady flax
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Hi, I tried to look at the #1047622297382567936 for a solution, but my search did not show anything.
If I add the Stream Mix that includes my mic, every scene in Streamlabs can hear my mic / game audio.
If I am on the starting soon screen, all I want the stream to hear is the music from Spotify, and when I switch to my Just Chatting / Live scene, then the Mic / Gameplay audio can become active. Am I missing a setting or something in the program? Thanks.

grand dune
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anyone know why every time I open up sonar that my master volume is always different? I always have it at 100% and then adjut the others as needed. I have tried uninstalling and reinstalling but that didn't fix anything, i tried entering beta mode just for giggles and still didn't fix anything.

grave warren
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Hello, is there anyone who speaks Russian, I need help setting up the program

mighty spear
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When playing games the audio sometimes just cuts out entirely for a second or two, any idea what this might be?

crude abyss
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Has anyone noticed latency when talking through discord after switching to sonar?

crude abyss
urban tartan
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Hello all, bough yesterday a Nova Pro wired and i have 1 question i noticed on discord and i dont know what causing this or how to fix it.

since i changed headphones (from older Arctis 5) sometimes during voice communication on discord from time to time is audio lowered for few seconds and then it comes back and it happening quite frequently and idk why.

molten crag
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I have an issue with sonar since today, I use the Sonar gaming channel, but no sound is coming through my headphone. Can anyone help?

uneven cradle
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Does anyone know how to set up the sonar so that the Messenger sound can be heard on a clip?

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Not only my voice, but also my friends' voices and the game sound

tidal pawn
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Does anyone know how to fix sonar because my sonar is working to the point that if i use the headset earphone it doesn't get audio

delicate burrow
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i just updated to gg version 74.0.0 and sonar is forever loading even after multiple re-installs help

tulip citrus
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any1 got a good r6 sonar?

drifting scarab
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Hello, I have a problem where when Sonar is actively turned on, shadowplay is unable to record any regular sound. Does anyone have a solution?

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Only the sound from my microphone can be heard in the saved video audio.

vagrant veldt
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Hey, I'm having an issue with GG and Sonar. Sonar services aren't loading and I'm getting this error message. Have tried restarting and also reinstalling it.

vagrant veldt
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Was able to fix it, but now have an issue with my Arctis7X where the volume is louder in the left ear

violet grail
ashen smelt
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hi, who can help me ??, thanks.

violet grail
finite moth
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I need a solution for my headphones issue. When I set up configurations in the app, there’s no sound coming from the headphones.

vagrant veldt
# dim lynx How did you solve the problem ?

complete uninstall, made sure no services were still running. Uninstalled devices. Reboot. Turned off anti-virus and ran installer as admin. That fixed it in the end for me - still issues with my volume in left ear though

reef quail
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Has streamer mode just completely stopped working for anyone else? The controls have no impact on my output

limber shell
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Anyone know a permanent fix for an issue with SteelSeries GG Sonar? When streaming all windows on Discord, people in the VC can hear themselves.

stray igloo
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Does anyone know how I can create a really strong reverb with Sonar connections? Or play sound effects?

pure aspen
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im having an awful time trying to figure out how to get my arctis nova 1 headset to work the microphone I need someones help

late kestrel
torpid pecan
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I just got sonar and was messing aroud with settings and when im tyring to talk in discord its not picking up but when im in discord voice settings it picks up

trail abyss
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Hello everyone, I'm new to PC and new here. My Sonar seems to be crashing sporadically. Not sure why?

glossy ore
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Hello after i did the last windows update it seems like sonar keep crashing

daring ingot
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i was getting help with soemthing with my dad and he end tasked engine core and now my sonar is all kinda choppy is there a way to fix it fixed it

open burrow
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hello hi is this where i ask questions?

old harbor
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is there any way to stop sonar from defaulting to a different audio device when i turn off my headphones? voicemeeter doesnt do this and its very annoying having to put the audio device back in sonar every time

quaint hare
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setting from BO6?

prime gull
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I updated windows to windows 11 version 24H2 and now my sonar isn't working, anyone else having this issue?

grave terrace
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i to am having this issue

lofty fern
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guys i have windows 11

reef quail
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Alright, glad to hear that I'm not the only one having issues there with streamer mode

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Hopefully someone on the product team is snooping around and sees this

upbeat bluff
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I never used a steelseries before and my friends tell me that my voice isn't clear tried playing around with the settings and it got worse could someone please help?

I have Arctis Nova Pro Wireless

last viper
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my sonar isn't working since updating my pc to windows 11 v 24h2 either...?

violet grail
last viper
violet grail
odd spade
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Is it just me, or does Sonar seem to be getting more & more chalked with each successive update? 🤔

odd spade
lost cedar
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hi guys any eq for tarkov

faint lodge
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how can i duplicate an eq preset from Media to Game

delicate burrow
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Windows update broke sonar?

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Getting error 17

ruby solstice
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Error 17 Please help me guys

vast willow
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Where can I find a Good Warzone 3 EQ mix for my Steel Series? I routed this to my sound blaster which I set as Flat.

knotty osprey
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its been a minute since ive been here

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anyone able to shed some light on why gg is on version 74 but games are showing this

knotty osprey
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i wonder if i need to do a clean wipe on GG and install fresh

tame briar
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Hello any dev around? It's possible to change sonar samplerate to 48khz instead of 96?

loud brook
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Seems to be file corruption, Didn't even need to uninstall, just had to run the installer

abstract axle
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^^just ran into the same issue and running the installer got it working again for me

regal spear
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What would you guys say is a good speaker distance for fps games ?

fleet stag
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hi, i'm experiencing problem with my nova 7. I went on vacation with my headset and not for an unknow reason my chatmix is not working properly. I've set everything as per it was. Is it sonar? I'm playing tarkov and using discord. Need help please

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i'll try to update maybe it was this or...uninstall and reinstal

fleet stag
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it work with a full reinstall of steelseries gg

ashen gazelle
violet grail
hearty bear
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Anyone else having issues with Steelseries GG (Sonar in particular) with the latest Windows 11 Update?
Seems like sonar is not working anymore:

uneven rock
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I had to use the SteelSeries installer to fix it after updating.

silent mason
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what's wrong?

violet grail
violet grail
pale inlet
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anyone know of a fix for the arctis nova 4x light staying on but cant connect the headset at all

jaunty jetty
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anyone know a quick and easy fix for audio keep going up and down

ornate nimbus
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hello, do you have routing option on your sonar?

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you know what i mean?

jaunty jetty
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im using voicemeeter banana to route it, if that was what you meant

fickle dove
fickle dove
violet grail
umbral jolt
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this worked, windows updated borked it for sure

shrewd prairie
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Hi everyone !! Any of yous got an issue with the 8 channel, 24 bitr, 96k hz on gaming sonar while playing? sound is full of noise ... !!??

tame wyvern
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is there anyway to default the playback device in sonar? whenever I remove my headset, it falls back to the integrated audio devices as expected, but when I connect my arctic 3, it doesn't automatically switch to it

winged shuttle
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i have a probelm
Sometimes when I speak my voice gets lower

delicate burrow
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Yo, why does sonar break so often, i was playing a game everything was working, until i exit the game and suddenly my playback says something went wrong, check device, when i go to settings and switch to normal headset inputs&outputs it works but sonar fucks up

still totem
normal zinc
# still totem

Hello try the steps from Lennart message earlier today (a few messages up) it worked for me just now

glass blaze
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must I have the app active in the background for my Sonar settings to be active with my microphone?

drowsy gust
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why i cant control discord with the roll

humble lance
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@drowsy gust

humble lance
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np

floral igloo
drowsy path
# still totem

did you already fix it? I still have that same problem

stuck condor
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how do i fix this

tidal cobalt
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I need help, it just doesn't start and keeps loading

worthy sonnet
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chat is sonar cooked

velvet walrus
subtle copper
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Need a bit of help. Why wont Steelseries reconize roblox as a recordable app? despite me having manually told it to record roblox?

woven sedge
charred knot
#

hey, how to turn off sonar?

charred knot
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can anyone answer me?

delicate burrow
jagged hawk
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Hello could anyone help me with my sonar?

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It has just been giving me this for two days straight

winter oxide
jagged hawk
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same here

jagged hawk
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if you scroll up some 1 told a solution

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you have to run the installer without uninstalling

winter oxide
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ooh ok, i'll give it a try, thanks!

jagged hawk
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np sir

vale ingot
jagged hawk
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I got a new problem now haha

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when i try to change my mic settings in sonar the screen just turns grey

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any solutions? 😄

vale ingot
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i don`t know

viscid cloak
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arctics nova 1 mic not working help me please

hollow pollen
halcyon dragon
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how to fix this?

modern ingot
#

What is the solution to this problem?

humble lance
#

well keep the input as the mic tho

drowsy path
sweet sundial
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hi, when i use chat sonar and stream on discord people can hear themselves on my stream, any fixes?

velvet walrus
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there's a bug in discord right now that it thinks that sonar's audio devices are part of the desktop audio. the workaround is when you stream on discord, just select the app you want to share instead of your entire desktop. that way discord will capture just the app audio.

placid burrow
#

anyone else having this issue

cosmic magnet
velvet walrus
# cosmic magnet sonars down

sonar doesn't require an internet connection. it doesn't go "down", it means there's a technical issue on your PC.

rain condor
#

This is really shady. That and the fact that I cannot find an EQ for Black Ops 6 anywhere in this thread is playing into that. Where the hell is a good EQ for this game??

placid burrow
zenith kraken
hardy viper
#

hey my sonar just like straight up dont work

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like the rest of the app works but sonar and all of the associated audio channels are just busted

vestal isle
#

Anyone got a good bass preset for music?

violet grail
#

English only please :)

delicate burrow
#

Ok sorry

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Hi, sorry for the inconvenience
But I don't know what's wrong with me, the volume of my microphone goes down by itself
That doesn't happen to me when I don't have the steelseries installed
Please help

violet grail
delicate burrow
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need a bit of help that whenever I send a voice message on whatsapp, the first 3 or 4 seconds of the audio carcles/gltches then its normal

blissful vortex
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hey everyone,i have a question that im a streamer and all my inputs and outputs works with sonar,but when i stream and i talk to my teammates i always hear random times one of them fades away and after few sec later i hear totally okay. it happens whoever i play with..i set on discord everything its strange,can somebody help? thanks:)

velvet walrus
#

try turning off the noise cancelling on the "chat" device in sonar

blissful vortex
desert lava
#

can someone help me

ornate iris
#

can i get help

shell badge
#

basically the newest update messes it up somehow

native moth
#

Please tell me how to fix this problem:
I use Sonar to set up the microphone, when I turn on a screen demo, namely the screen itself, the sound starts to double, you can hear both me and the sound of the microphone on the demo, how to fix this

latent patrol
#

Ayyy they pushed a fix for the sonar crashing on the 24H2 Win11 update. Good job team 🤙🙏

strange radish
#

yea mines tweakin too

cosmic magnet
#

how do u fix sonar

violet grail
frozen hare
#

Can you help me? After the update 3 hours ago my sonar stopped working.

violet grail
#

Try running the installer again

frozen hare
#

It doesn't detect sounds, I can't hear the sound after opening the app

frozen hare
#

I also tried uninstalling and reinstalling

violet grail
#

Aight, no idea then tbh

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A little busy at work as well

cosmic magnet
frozen hare
#

I hope I'm not bothering you.

drifting depot
#

Hey there, I just got an Arctis Nova 3 headset as a birthday present and I'd like to try it out with my current setup to see if I like the sound better than my old headphones, but I cannot for the life of me get Sonar to produce any sound.

I'd like it to route the sound into my Schiit Modi 2 but when I have that set as the routing device in Sonar and my headset plugged into the device, it doesn't work. Additionally, even if I just plug the headset directly into my PC using the USB-A cord and route the Sonar audio into the headset using that, it still doesn't work. That's with the windows output devices set to the Sonar devices btw. If I set it to be the standard devices I'd be routing to, then the sound works fine.

violet grail
cosmic magnet
drifting depot
#

This is theoretically correct, right?

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This is skipping the Modi and trying to get it to just work with the headset itself

tulip bluff
#

Hello, i have had this since yesterday i thought maybe it needed an update or something but i tried resetting my steel series, restarting pc, and their are not updates for it any ideas ?

frozen hare
violet grail
violet grail
rugged zenith
#

just bought artis nova pro, installed gg and sonar and i got no sound. turning sonar off works but id like to try it out. any reason why sonar consistently and by default of installation removes my sound?

frozen hare
#

Even though my settings in Discord are like this, it gives such an error.

violet grail
violet grail
violet grail
#

There's a fix for the problem caused by an update to Windows

violet grail
# tulip bluff

75 is the newest version, download it from the website

#

and install it

tulip bluff
#

okay thanks

frozen hare
#

I have the latest version

drifting depot
violet grail
violet grail
frozen hare
#

I tried

violet grail
#

The bot doesn't like cyrilic letters :D

drifting depot
violet grail
#

No idea then :)

drifting depot
#

I could try uninstalling first

violet grail
#

I gotta get back to work

#

Worth a shot

frozen hare
violet grail
#

:)

tulip bluff
violet grail
frozen hare
#

Why it didn't work for me : (

wooden flax
#

Yeah idk i have a similar, if not the same, issue with sonar atm. When I use the chatmix wheel (right side wheel) on my Arctis Nova 7 wireless - nothing happens. I see the slider move in the GG app at the sonar settings but no volume is lowered, not in any game or on discord

#

version 75, double checked so the programs are using the correct sonar setting but yeah nothing happens.

hollow pollen
tulip bluff
tulip bluff
#

nope, just the user interface as a little adjust ment but all my other stuff that i had preset stayed the same

cloud sandal
#

hi guys so i cant use it on discord anymore_

patent juniper
#

Now make it available for Mac

violet grail
patent juniper
#

Oh ok

peak nebula
#

how di i fix my sonar not working

open summit
#

Do you have any problems changing lines? When I switch to line 2 and then back to line 1 (win11) I have to reassign my arctis nova device in sonar (there's a little triangle). I choose another device and come back to the arctis nova so that it works.

peak nebula
#

any help

undone lance
#

The only reason i joined is to say this app is a huge pos

#

ive had to uninstall it 6-7 times since i got the headset because it ruins all my other audio sources somehow

keen veldt
#

I need some help with Sonar. Discord isn't detecting the mic when I have my headset in, but it works perfectly fine without my headset. Can someone help me?

peak nebula
#

Having issues with my nova pro wireless

#

cant hear anything

#

if I switch to headphones, I can hear all but game sounds

#

reinstalled 3 times

zenith canyon
#

so what in game settings do i want for black ops 6 when i use sonar? Headphones or treyarch mix? also stereo or surround 7.1? or do i want to turn on that enhanced headphone mode configuration?

raw sorrel
#

how/can i revert to a previous version

wintry heath
#

Anyone have any ideas to fix this?

open summit
dusty plover
# peak nebula

i had same problem fixed by installing older version of steelseries gg 74.00 search for it online

dusty plover
dusty plover
frozen hare
frozen hare
# peak nebula Yh I’ll try

I downloaded the old version of Steelseries GG, version 74.0.0, from the internet and my problem was somewhat resolved.

#

I recommend you to try it

solar cape
#

Hello, I just bought the Arctis Nova Pro Wireless and applied the Overwatch 2 settings in Sonar. I was wondering if I should set the sound now to System Settings or Dolby Atmos for Headphones in-game.

I assume the system settings are to use the one from Sonar, but for OW2, would it be better to use Dolby Atmos? Do you have any other good recommendations for those who use the same headset?

vestal mulch
#

looking for someone with arctis nova 3 headphones and their preset for everything, ive been trying to setup audio for myself but to no avail

quaint hemlock
#

Im a little confused on how device switching is supposed to work. When sonar starts (for me this is on boot), if my headset is not plugged in, it should default to my speakers. In sonar's case, the output is Sonar - gaming. So why is it no computer audio is played through the gaming channel, and rather the Sonar - chat channel?
I have to manually switch the output every time sonar is on, to either my speakers, or Sonar - chat to hear desktop audio, assuming my headset is not powered on. If this is the case, why force Sonar to be the default device at all?

barren zodiac
#

I was excited by the back up switching option, always have had to manually switch between Arctis headset and monitor speakers.

After spending some time setting up back up switching I’m “happy” to say I’m still having to do this process manually. … am I missing something here? 🙄

fickle quartz
#

after updating the computer, I cannot access Sonar any more ideas?

strong jetty
#

hi guys, I have a problem, so recently I had to reinstal windows and reinstal my apps again. Apart from that in the past I have set my routing trough first voicemeeter banana and the trough steelseries sonar, and now I really don't know what to do because anytime I would select Sonar - Gaming in windows sounds any sound will stop and I won't get any output from steelseries sonar, any ideea why or how to fix it?

violet grail
fickle quartz
#

I do have 75

violet grail
violet grail
leaden estuary
#

Hello i have a problem my Media channel on steelseries doesn't work anymore after the update

#

it shows that it picks up sound but i don't hear anything

little sun
strong jetty
#

thanks! I will try that!

leaden estuary
little sun
#

you can download the gg 74 one and try it.

wooden flax
#

There sure seems to be alot of problems with Sonar currently, are SteelSeries looking into it? Im still without a fix to my issue

strong jetty
wooden charm
#

anyone can help i tryed everything i normaly turned my pc on but i didnt get any good sound on valorant or spotify idk why sonar says this: valorant didnt allow sonar to change audio settings. Adjust the audio settings directly within Valorant

glass grove
#

Anyone else having issues with the chatmix? like when i move the slider (in app or on the headphone) no volumes change for the ratio of game vs. chat

high swift
#

Heyy, I just got a steelseries arctis nova 5 headset, it works fine but whenever I switch to my sonar output device, all sound completels stops working apart from mic playback. Any idea how to fix this?

plush girder
#

🤷‍♂️

rancid fractal
blazing robin
#

Can someone help me cos i can`t hear anything from steelseries sonar gaming source but i can hear on my normal headphones source, and if i try to do a test of the audio on windows it gives me this

granite arrow
#

do they have quickset for sonar ?

robust sail
errant galleon
#

no clue what's happening. everything in sonar is set up right. but there is just no audio no matter what i do and the volume mixer doesn't show anything I have open. I recently newly installed windows on my new ssd. i still have windows on the old one dual booting but i don't think that should affect this at all. so im not sure what is going on

little sun
errant galleon
#

i should try that too then

#

where can i download older versions?

astral crest
#

wtf, i click this and nothing happens. GG

little sun
errant galleon
#

thx

pale egret
#

can someone help me fix this.

shortly and simply explained:
**I talked as loud as I could and this is the volume limit on here (I even put it on 82% db). **
If somebody knows how to fix this issue, please help I got this issue for the past 7 months now already and I tried everything, nothing worked.

high swift
wraith phoenix
little sun
#

if you press it, it will install latest one

wraith phoenix
#

the thing is, even If I ignore the notification, it's auto update anyways after laptop reboot or sleeping mode

real dagger
#

I second this

tawny gorge
high beacon
#

hey does anyone know why sonar would not be playing any audio and making my spotify not work? i had audio before doing everything and now i dont

#

and spotify works without it setup

#

and nothing pops up to be routed

hoary valley
#

also sometimes going into your windows audio and mixer. then press reset audio

high beacon
hoary valley
#

make sure each audio section has your headphones selected

#

then make sure your windows audio is set to steelseeries gg

#

go to mixer and make sure nothing is muted or reset the audio

high beacon
hoary valley
#

when you open up apps are they showing in your steelseries sliders ?

honest gazelle
high beacon
high beacon
honest gazelle
hoary valley
#

and whats your windows audio settings ?

high beacon
hoary valley
high beacon
hoary valley
#

select a seperate option and see if steelseries will let you press "automatically detect" or something along those lines

honest gazelle
# high beacon

right click mixer at windows sounds and look what anything use

high beacon
hoary valley
#

yes

high beacon
#

still nothin

hoary valley
#

hmmm

#

go in settings

high beacon
#

yeah

hoary valley
#

make sure thats active

high beacon
honest gazelle
high beacon
honest gazelle
# high beacon

open your spotify and play anything. than u can see it under the windows apps in your last screen, check WHAT is the default at this pls

high beacon
#

and it only does that when i try to use GG

hoary valley
#

hmmmm

#

confusing

#

hard to help in chat tbh

high beacon
#

yeah idk this is the first time ive had problems with it

hoary valley
#

it can be tricky to use at times

high beacon
#

ive noticed lol

hoary valley
#

it used to bug out my audio even when i had it off so i uninstalled it many times before lol

#

its working for me currently but when it doesnt i uninstall it haha

high beacon
#

yeah no it wouldnt let me open the app so i uninstalled it and now it doesnt work lmao

hoary valley
#

i have a steelseries mic that needs tuning but sometimes the app messes up my headset audio which i dont like

#

my brother had issues before and i could not help until i physically went to his place as sometimes its a random thing that causes the issue

high beacon
#

yeah no i got hyperx stuff and ive used this because it makes recording a breeze being able to have discord and game an the mic all separate on obs

hoary valley
#

yup

hoary valley
#

same here, i use the auto clipping and audio mixer etc. its a good software (WHEN IT WORKS) but has so many issues

high beacon
#

hang on ive gotten discord pings now thats new

#

i can hear them now lol

honest gazelle
hoary valley
#

wait what haha

high beacon
#

so spotify still dont work lmao

#

might need to restart again

hoary valley
#

ahhhh

#

see its so buggy

high beacon
#

ik

hoary valley
#

my mouse is giving me issues now though lol

high beacon
#

i cant wait to get a goxlr lol

high beacon
hoary valley
#

busted out my old mouse as i just started playing wow and it keeps randomly disconnecting mid play

high beacon
#

i got a logitech g502 and ive thrown it at walls and the onlything bad thats happened to it is the light not working lol

hoary valley
#

i just ordered a corsair scimitar for the buttons

#

my g502 lasted through some rough times

gusty summit
#

I'm using sonar for very long time and I have realized it just slows down pc in many ways. after disabling sonar everything works like a charm. specially escape from tarkov, completly became a different game. just a feedback

#

my specs 5800x3d and rtx2080 32gb 3600mhz

high beacon
high beacon
#

but i mean my pc is also kinda like overbuilt in a way the only weakpoint is my gpu rn

#

ASRock X570 Taichi Motherboard
32gb 3600mhz Corsair Vengence Ram
AMD Ryzen 9 5900X 12 Core CPU
XFX AMD Radeon RX 5700XT GPU

hoary valley
#

i got my first ever pc 1 year ago, beast of a thing. all i do is play old games lol

#

got myself an overclocked rog strix 4090, and a ryzen 7900x3d

#

literally only thing i know about my pc though lol

high beacon
hoary valley
#

haha nice

#

i wont upgrade anything for quite a while i presume

gusty summit
high beacon
high beacon
#

it might i aint saying it dont but i aint really noticed a difference

gusty summit
#

specially for escape from tarkov, gpu is the second plan also, 2080 do fine in many way because even people with 4090 get same fps as me

#

I don't know man, this must be not coinsidence. at least this is pc, who knows what causes this but without sonar it works way better

#

I'm sorry because I like to use sonar so much

high beacon
#

I Plan On Getting a Sapphire AMD Radeon RX 7900 XTX 24gb card when i get the money

high beacon
hoary valley
high beacon
#

nice 😂

hoary valley
#

all that was broken was the clear rgb cover fell off

high beacon
#

lol

hoary valley
#

so i glued it back but now have double the ram to play world of warcraft....

#

and watch youtube

high beacon
#

😂 felt that

hoary valley
#

basically my pc is a glorified ipad

high beacon
#

most i play is beam anymore an youtube

hoary valley
#

beamng ?

hoary valley
#

i got myself a racing setup just to end up playing that haha

high beacon
#

havent played much but as soon as i fix my sonar im going back to making my map on there lol

hoary valley
#

i use vr for it too at times

hoary valley
#

i dont have that many hours though damn !

high beacon
#

i plan on getting a sim setu sometime next spring ish

hoary valley
#

nice its really fun

high beacon
#

tbh that isnt as bad as some of my homies

hoary valley
#

haha i bet

high beacon
#

throwing my one homie duke under the bus here 😂

hoary valley
#

thats wild

#

good value though

high beacon
#

defiantly

hoary valley
#

i have like 700 hours in the last year on asseto corsa though tbf

high beacon
#

man idk what to do with sonar anymore

hoary valley
#

still not working ?

high beacon
#

its still broken and i aint found a fix online yet

high beacon
hoary valley
#

damn

#

might have to give it up for now

#

its annoying asf

visual nacelle
#

Guys, need help

#

After update to 75.0 my GG cant see any apps, so i have no sound

high beacon
visual nacelle
#

And if i turn off sonar, i cant control my volume, so cant play without it

high beacon
#

i got it to like kinda work and then it just doesnt idk

visual nacelle
visual nacelle
#

= no sound

hoary valley
high beacon
#

i guess im glad im not the only one

visual nacelle
#

only from my headset or doc station

hoary valley
visual nacelle
hoary valley
velvet walrus
#

yeah some headsets with external dacs/transmitters lock the volume at 100%, you're supposed to use the controls on the dac or on the headset

hoary valley
#

you mean that wont change even if you drag it down ?

visual nacelle
hoary valley
#

ahhh ok

visual nacelle
#

im asking because i also have gaming laptop, and there im playing without sonar and can control volume, but on pc i cant Harold

#

tried to reinstall, still apps not visible

hoary valley
#

seems to be an issue for a lot of people

visual nacelle
#

well, nice update :D

unborn gate
visual nacelle
# unborn gate ??

yea my friend, same issue after update, cant even test mic here, i tried and got same problem - sonar died

high beacon
#

idk anymore lmao

#

wait and hope new update fixes it i guess?

pine breach
#

ive come to really rely on sonar so kind of unfortunate when it dies in an update

high beacon
#

same

sleek heron
#

How much more ram does it occupy

#

Like steelseries is already pretty heavy

hearty harbor
#

why did steelseries make a really loud noise become super quiet? how do i turn it off

sleek heron
#

how much more does it get

high beacon
#

idk hopefuly im just bonk and dont know how to use it lol

hoary valley
#

nah steelseries is just a great product that never works

high beacon
hearty harbor
#

whats wrong with sonar rn

hoary valley
#

whats right with sonar is easier

#

just seems it breaks easily, especially when they update it

high beacon
acoustic crest
#

Is there any info on an update? Seems like multiple people including myself have huge problems with sonar in the current version. For me my Media and Gaming Audio Channels dont work anymore only Chat and Mic. And I saw multiple posts about it here.

#

And cound any Mod confirm that the problem is known? If not I would report it

velvet walrus
past hazelBOT
#

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

acoustic crest
#

I swear them breaking Sonar every few month is a secret trick to bring me back to their discord 👀

pine breach
#

"hm server lookin a little dead"

#

slams big red break sonar button

acoustic crest
#

I mean it works so....

high beacon
#

i mean i just installed the old version for now till the new update

high swift
high beacon
high swift
#

Y'all, all you need to do to fix sonar is installing the previous version 74.0.0, just search it up on google, download it and voila

high swift
high beacon
high beacon
#

little me thought it was sick though so thats what we got lol

high swift
high beacon
#

yeah

#

id love to see them live again but i recently paid like 600$ to see sturgill simpson live in STL on the 16th

#

that show was awsome

high swift
#

What the f-? $600?? That's like... A LOT

high beacon
#

ticketmaster moment

high swift
#

Rip wallet

full isle
#

can u bind soonar that if i mute mic on steelseries arctis nova 5x wireless to mute mic in sonar ?

severe tangle
#

Hello! Can i use sonar custom preset on my ps5?

peak nebula
#

does sonar switch presets automatically?

old harbor
#

how can i add mic feedback?

quaint hemlock
#

Where can we find older versions of GG. This version does not play any audio through the game channel, others have pointed out having the same issue

shut carbon
#

I think the new windows update makes sonar brick itself

#

It’s identifying my mic as my headset and my headset as my mic

#

Ok I know I’m not crazy I restart my PC all the time and with previous window updates and driver installations but the windows update that came out today completely ruins sonar

viscid harness
#

love love love this

polar raven
#

is anyone elses app not opening?

olive ore
#

mine is opening but I can't get any audio to play on thesonar gaming side

lilac onyx
#

yeah nah it just died

#

🔥

#

if i turn it off and use nahimic audio works

delicate burrow
#

hey gamers, im having a problem to where if i have my headphones all set to game and chat on sonar, it wont let me hear any audio for music or anything, unless i have chat set to speakers which i dont want. any way i can fix this issue?

delicate burrow
#

i installed it as of yesterday

#

got the nova 7's yesterday so i wanted to get sonar

olive ore
#

yeah you need to roll back to udate 74 instead of 75, new update messed up sonar

delicate burrow
#

how must i do that?

#

if i have it like this i cant hear my youtube/music at all, but if chat is set to speakers i can hear game/youtube/music but i cant hear my friends which sucks

olive ore
delicate burrow
#

alright

#

it's still doing the same thing to where i cant hear what's going on in youtube or anything

#

@olive ore

#

its like, i should be hearing youtube n all that but i dont

#

ive got it now

#

nevermind

#

im sorry for the ping 🙏

#

thank you so much for the help

delicate burrow
#

LMAO

austere quiver
#

I know i dont have the best computer or anything but why does the GG app use SO much of my CPU like its hitting 15%-20%

polar raven
frozen basin
#

i cant get sonar to work it says error 15 and i cant find what error 15 means can anyone help?

#

nvm i got it running again

delicate burrow
#

@frozen basin what was the fix i need it i get error 15 also

odd bison
#

Hello. How can I fix that no apps found in the apps tab? Also, neither game nor chat nor media nor anything else works. And I don't see any apps connected to that channel.

wispy swallow
#

@delicate burrow it could be a corrupted profile in your device so you need to wipe all profiles if that dont work i dont know what else ive had this issue and i did that and it worked also look on reddit there you can find all sorts of different answers or fixes

wooden charm
#

best sonar for valorant artic 7

shadow shell
#

can someone help me with sonar?

#

i have headphones and speakers and i plug in the speakers i want it to turn to the speakers automatically

wooden charm
#

idk what the problem is i cnat hear nothing and i cant even select something on the red exclamation marks

#

can someone help

wooden charm
#

sonar sucks foreal i cant heare nothing ggs

gentle burrow
#

me to

little sun
wooden charm
#

74 or 75 ?

gentle burrow
#

74

wooden charm
#

where do i download it

gentle burrow
#

here you have link i download it rn

wooden charm
#

ty i try it

gentle burrow
#

working

#

it realy working

violet scarab
#

Hello, i got a Arctis Nova Pro and ive tried really any preset i could find but everything sound muddy and like a 5$ Temu Headset

#

I connected it via normal bluetooth? could that be the issue?

glass needle
#

I have Sonar installed the latest version and choosed the Resi 4 Remake preset use with my Arctis Nova 3. BUT, in the game there is NO 3D audio active. So how can I use it?

velvet walrus
glass phoenix
#

useless program. why steelseries why? sonar can die

olive ore
crude abyss
#

Because same.

lean stratus
#

I have a problem: SteelSeries shows that it detects sound, but there is no sound coming through the headphones. Does anyone have any advice on how to fix this?

violet grail
#

If you aren't using it, then why get rid of it?

lean stratus
main ferry
#

I just bought a nova pro today, wasted 6 hours of my life trying to get Sonar working with the up-to-date GG v75. Problem: Only Sonar Chat produced any sound, others zero, while the headset sound worked fine without GG.
Even produced error sound when trying to test those channels in Windows Sound Settings. Microphone is dead. Only picks up some bare minimum sound.

My partial solution is to install the previous version of GG 74. It started picking up applications, so i could finally play Spotify (previously it didn't even start playing as Sonar Media/Gaming were not working).
Microphone is still basically dead (picks up some sound but REALLY low volume, regardless of microphone options)

glass phoenix
glass phoenix
amber tundra
#

downgrading to v74 fixed the problem for me. i had to redo all of my settings which was annoying. is there any way to turn off automatic updates so it doesn't go back to v75 overnight?

violet grail
glass phoenix
velvet walrus
#

they're an unpaid volunteer mod, not staff.

glass phoenix
velvet walrus
#

all getting mad at them does is make them sad/annoyed. go open a ticket with #official-support if you actually want to escalate something productively.

main ferry
glass phoenix
violet grail
#

Just trying to help :)

#

I have never had any issues with Sonar so I can't help much with issues I haven't experienced

velvet walrus
violet grail
amber tundra
delicate burrow
#

hello my friend have a problem sonar not working in warzone

frigid girder
#

I can't hear anything on youtube for some reason

#

When I put sonar as the default

dusk geyser
#

need help! sound does not come out of the game mixer. Only through the chat mixer. Anyway to fix this? I just reinstalled steel series GG and the problem is not fixed

dusk geyser
violet grail
#

You can change the number to the version you want

violet grail
#

You're welcome :)

dusk geyser
violet grail
#

Copy paste it

#

Don't just click on it

astral prairie
#

is anyone sonar having a problem ?

#

for some reason everytime i try nd login it doesn’t work after a couple tried it does then once im inside i cant even use my sonar

white pulsar
#

someone posted about issues and it looks like using the 7.4 rather than 7.5 setup.exe fixes the issues people are having

#

they posted this link

#

i had issues this link fixed it

#

not even tried using the streamer mode though

#

but with gg75 every time i did my apps would be muted and invisible

#

@astral prairie

#

i also noticed the login does not like auto complete when entering email adreess

astral prairie
#

yeah still i cant i get this error

worn marten
#

I have had alot of issues with Sonar the last week++. Every time i start my PC, i have to manually change to backup playback device (speakers) and back to my headset (Nova pro wireless), and then into the game's audio settings and change back and fourth between playback devices to get audio on my headset at all. Chatmix (wich i use alot everyday) dont work at all. The volume levels dont change at all. I have tried to install both GG.72 and GG.74, but this doesent fix my problem. Anyone able to help? Is this even the right channel for this?

delicate burrow
#

this product is killing me man. my speakers grate on my ears without sonar enhancement

#

the hell is error 15

violet grail
delicate burrow
#

yeah

#

I read something up above about downgrading to 74

#

I guess it's worth a shot

violet grail
#

Start by installing GG again without uninstalling first

delicate burrow
#

hmm, ok

violet grail
delicate burrow
#

my installer is v64 so this will be interesting

violet grail
#

That's pretty old :D

delicate burrow
#

yep I've been using for a hot minute

#

up until a few months ago it was great, then I started getting frequent "SteelSeries.exe core process has failed" a ton

#

and now this

#

ahhh it's working again

#

thank you

violet grail
#

You're welcome :)

devout wolf
#

hello i would like to know if theres anything to do with discord, when i stream my screen theres sound playing in double and ppl hears themselves , one of my friends installed the program and he started having the same problem, any suggestions ?

rain solar
sinful pewter
#

can i get help here with a sonar issue? my clips have been audio desync'd on and off these past few weeks.

paper light
#

Hello there, I've just purchased the 'Steelseries Arena 9' and using Sonar with that. For some reason whenever I try to play 'Hogwarts Legacy' I have to choose between either hearing Sound effects/music or voices, if I hear voices I don't hear sound effects/music and the other way around. I've had this issue for a couple of days and can't seem to get it resolved. Seriously doubting to return these speakers, It's basically forcing me to choose between the 'Sonar Gaming' sound option or 'Sonar Chat' I can't seem to make the two collide and experience the game as you should. Is there anyone that knows how to fix this issue ?

rough orbit
#

I just got arctis nova pro. when i use the headset without sonar I get sound from my browser, however, when I use Sonar it wont recognise my browser and wont play any sound at all. If anyone knows how to fix it it would be much appreciated!

paper light
fluid knoll
#

Hey i just got my arctis nova pro and not a single of the sonar settings works, neither does it work when i plug my headphones in to use it wired

hazy compass
#

I just have a question, if I am using sonar gg with OBS, how can I make it so I can control what the stream hears but manually add all my inputs as audio output sources and one audio input for mic. If I use the controls in Sonar (streamer mode), they are not having any effect on the audience hearing.

boreal radish
#

hello and good morning...

i use sonar for the first time and not quite done with setting up.
but one question.. can i change the output in sonar from headset to speakers by a keybind or something like this?
i would use it over touch portal to set up from non-gaming => gaming.

that would be absolutly nice for me! 🙂

unkempt marsh
#

app routing isnt detecting any apps to route how fix

unkempt marsh
umbral vale
#

New steelseries update screwed up sonar. I am on Arctis Nova 3, no audio when selecting the Sonar device.

dark kernel
#

Can Sonar please stop rearranging my backup devices all the time, so i dont hear my Sound on my Monitor for the 20th fucking time? that would be amazing

sweet oar
#

hi everyone, i wanted to know if it was possible to adjust game, media, master, etc audio in sonar with a knob from a non steelseries keyboard

#

(i have a k70 core)

open vapor
#

Hello, does someone know, why I cant hear my discord with sonar chat? it dont have a sound and the test in sonar doesnt make a sound too

wooden flax
#

Woke up today and chatmix is suddenly working again for my Arctis Nova 7 so thats a win

#

No idea why, no update has been made or no settings have i changed either

waxen anvil
#

Hey i have a problem with my newly bought nova pro wireless, the problem is that i can't get any sound out from the "gaming" profile in sonar... anyone know what the problem might be ?

#

i can get sound from the "chat" profile thing

umbral vale
waxen anvil
#

how do i get an older version ?

#

i think i fixed it

#

maybe

umbral vale
sharp pagoda
#

I just reinstalled windows and now its GGs. It was working fine before windows reinstall.

#

what happened?

sharp pagoda
sharp pagoda
proud oracle
#

when i open the steelseries sonar it starts making a sound like: bzz bzz and the stop and then bzz bzz again

sharp pagoda
loud egret
loud egret
#

FIXED @wooden charm (If you still need help on this)

I had to :

  • Unactive the basic Arctis Nova Pro Wireless (not those with Gaming or else)
  • Reinstall v75
  • Active the basic headset again
  • Finally I could add headset again in Sonar.

I hope there is a way to not have automatic update so I could just stay like this for the next two year and avoid crap update. -_-

hidden bridge
#

how do i add so that discord chatmix can be changed

viscid dune
#

Hello!! I think I may have a set of dumb questions for ya'll so I appreciate the time to read this. I don't Stream, but I use Sonar so my mates can listen to my music while we co-op games. New user, and back to PC from 15 years on console. I'm figuring out things as I go, and after every reboot things always seem to be a little different where (for example) "add to personal mix, add to stream mix" seem to need to be checked or unchecked randomly. They do not persist? Also, apps need to be shuffled from one channel to another manually. Thoughts on setting persistence? I always need a few minutes of fiddling around to get things right.
Dumb question 2. Is there any detriment from having Stream mode enabled? Not sure why the option needs to be selected. This is more of a curiosity question. If you turn it off the interface looks "cleaner" but is there a resource usage downside to streamer mode?
Should I turn it off if I am not sharing music w/ my dudes? Hope these questions make sense! Thanks!!

mint mural
#

Hey All, quick question. I use both Sonar and the Steel Series Nova 7 headset, last night everything was A-okay with no issues (as it has been for quite some time now).

However, today it seems like audio no longer wants to be put through Sonar. Discord audio & General audio works perfectly fine when I set the default output to the headset itself, but when I try to route it through the mixer I get nothing.

I've reset defaults, re-setup the mixer, reconnected the bluetooth on both my headset and the dongle-thingy and made 100% sure that the audio wheel on my headset wasn't the issue, however the problem persists. Any help is appreciated xx

#

I've also now just seen there seems to be an issue with the recent update, so please ignore above if this is still the case.

wheat fiber
#

Hello all. I've been using Sonar for a while now with no issues. However, when I play Black Ops 6 I have to set the audio output to Sonar AUX instead of Game, because if I set it to Game I get no audio at all.

#

Does anyone know if there's a way I can fix this? I do not have the audio options under AUX that I have under Game and would like to utilize those. This seems to be the only game giving me this issue.

unkempt marsh
haughty lotus
#

hello everyone, the problem is that today I downloaded the new steelseries gg update and now I have no sound and it does not detect any apps to be routed. I think everything looks as it should, the sound inputs and outputs are selected correctly.

uncut edge
#

my sonar just stopped working and wont acept any inputs or outputs well it can see them and select them they just do anything

frank ocean
#

Im trying to adjust the bass etc on sonar and it's just not changing

#

i hear no differences

uncut edge
#

its probably not goiung through sonar

frank ocean
#

how do i adjust it then, i just bought this new arctis nova 7 today and im trying to figure it out lol

uncut edge
#

no clue it just stopped working with me

#

you gotta go to your sound setings and make it go throught that instead

frank ocean
#

but it is going through that

uncut edge
#

but ever sense the windows update sonar doesnt work

frank ocean
#

like it worked when i turned sonar on initially

#

i just cant adjust anymore

past hazelBOT
#

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

old harbor
#

how do you add mic feedback?

quasi geode
#

hi i guys i have a problem i cant hear from stealseries sonar does anyone have a solution

chilly maple
#

hello, I am using arctis nova 1 When I install the sonar software, the sound goes away. No matter what I did, it didn't work, can you please help?

little sun
pliant elbow
#

How come you can't hit the button in Sonar to automatically set your sonar as default audio devices anymore?

#

I downgraded to the previous version, but its weird they just removed that feature

sharp vault
#

i downgraded to v74. but then i went looking around again in the windows sound setting and noticed the mic input volume was 0%. turned it to 100%. but then also went back to V75 and my discord is fine now.

unkempt marsh
hasty rover
delicate burrow
#

i have tried versions back to 71 and i'm still getting error 15 now is sonar just completly broken now??

twin geyser
#

anyone know why my arctis nova pro is so quiet to my stream on twitch? Using OBS and discord. Others in my party sound fine on stream but my mic is almost impossible to hear

fickle vigil
#

any one know why apple music will not allow you to move it to a differet volume setting in the sonar?

magic arch
#

anyone got a sonar preset to make my mic sound as bad as possible?

serene nebula
#

Anyone else having trouble with new 75 Sonar not detecting apps?

#

like i got the sound from the system but browser and games arent detected

#

im using the arctis prime headset

autumn cedar
#

mine is not working too

serene nebula
delicate burrow
#

anyone know of a BO6 SnD profile for sonar?

autumn cedar
#

I just downloaded the file and ran it

#

and it worked like a charm

royal solar
#

using the preset BO6 sonar profile but footsteps are non existent, anyone had this issue and have a fix? In-game settings are also set for effects to be loudest

serene nebula
autumn cedar
#

My Antivirus didn't pick anything from it so assume so

serene nebula
#

I mean windows audio with sonic surround aint bad

#

but there is no eq like in the sonar

#

just wait for official fix

serene nebula
#

yea also works

#

got 74 version of my friend

abstract ridge
#

how do i stop GG updating to version 75?

dry copper
#

Hello, maybe someone knows why my sonar doesn't detect apps like chrome and opera gx?
I'm using nova 3 headset
Windows 10
I tried updating drivers, selecting properly devices, even in sound mixer. Nothing works

violet grail
#

Have you tried doing the routing through Windows?

past hazelBOT
#

In order for apps to output to the other devices in Sonar, you'll need to route the apps to the specified device. Routing can be done in one of two ways:

  1. Use the routing drag and drop interface underneath the audio outputs to simply move any apps playing sounds to the required output

  2. Open the Windows sound device by going to Settings > Sound > App Volume and Device Preferences. From this settings menu you can use the dropdown to route any app.

If you are having issues with routing not working or apps moving back to another device after dragging them, you may need to check the app itself for any sound output settings. Some apps like Discord, Spotify, and Apple Music may need to have their outputs changed within their app settings rather than done through Sonar.

violet grail
abstract ridge
stuck mango
#

Hi guys, I want to ask about sonar, A gaming and media mixer doesnt make a sound, but chat mixer is work. anyone know the problem?

vital dome
#

Hello There. i just got my SS Arctis Nova 7 yesterday and wanna change the sonar settings in GG. But there ist always the Error 3762504530. I tried reinstall many times. Can someone help me?

violet grail
# dry copper yeah

Then your issue is most likely somewhere in Windows, you can verify by turning off Sonar and see if the routing in Windows works then or not

violet grail
#

@vital dome @stuck mango start by downloading GG from the website and installing it again, don't uninstall first

dry copper
#

by sonar

#

I dont see any google chrome or whatsoever

abstract ridge
dry copper
#

damn, downgrading

#

helped

digital orbit
#

So is the new verion just borked? I just came over here for the same thing lol

dry copper
#

yeah, try downgrading

digital orbit
#

I am now

vital dome
#

to what version?

digital orbit
#

I'm downloading 74.0.0

dry copper
#

74

stuck mango
rancid dagger
#

My settings are correct all , but there is no sound , can you help ?

digital orbit
vital dome
#

@digital orbit did it work for you? i have also installed version 74 and have the error 17 now...

stuck mango
vital dome
#

can someone tell me why i have error 17 now? i also downgraded to version 74. im running win 10

storm magnet
#

yall how do i get more options to audios

rancid dagger
vital dome
#

@violet grail any tips for me?

zenith night
#

what to do if downgrading doesn't work? my PC says that i have audio but there are no available devices on sonar

torn needle
#

check for any updates on device manager and uninstall any programs that control audio that you installed

hushed obsidian
#

hi. Is it just me but sonar is not working at all with any app or sound and when i turn it off all the sounds works

tidal sleet
#

Hi, I have a problem when I use the GG program it removes all my sound and the sound works again when I deactivate it :/
any idea to make it work ?

hushed obsidian
fickle vigil
#

zdo we need to reinstasll gg for a newer version of doies it6 update on its own

tidal sleet
#

I have reinstalled many times and thought it was my PC then had restored my entire computer

fickle vigil
#

I saw people talking about gg version 74 so i am wondering if i need to uninstall the app and downloadd manual gg version 74? or does it update on its own?

serene nebula
#

and it worked

tidal sleet
#

how do i do it?

hushed obsidian
#

when do they fix the v75?

serene nebula
#

worked for me

serene nebula
#

V75 had troubles with apps

#

alteast for me

#

it didnt detect apps

#

but i had sound from the system

#

and that is V74 working fine

vocal sparrow
#

my sonar does not detect

#

any apps

#

so I dont have any sound

hushed obsidian
#

i had the same problem

serene nebula
vocal sparrow
#

unnistall this version and install that one?

serene nebula
#

yea

hushed obsidian
#

ye

vocal sparrow
#

I am trying to solve this for the last

#

half hour

#

😭

serene nebula
#

yea its steelseries fault

#

not your system

#

new update is messed up

vocal sparrow
#

i see

hushed obsidian
#

I try to fix it in 3 hours but now its good for me after the v74 downgrade

hushed obsidian
#

i just want to know when they gonna fix the v75

serene nebula
#

i hope soon

#

sonar stopped working for me yesterday

#

it was a pain in the butt playing with windows sonic surround sound

#

doesnt beat the sonar

#

and my eq

#

i wasnt able to tell the diffrence between footsteps if they were above same level or below me lol

vocal sparrow
#

now it works

#

you are a legend @serene nebula

winged shuttle
#

the compressor is not working, why ?

dark compass
#

is it just me or is sonar not working? as soon as I turn it on I lose all audio but the eq shows there's audio.

dark compass
#

@hushed obsidian Just got finished doing that. Working now except in settings for Game, Chat, Media, Aux I have to put everything to Headset Earphone GameDAC Chat sense that's the only option. Mic is the only one that has it's correct selection which is Microphone GameDAC Chat. but at least it works now.

hushed obsidian
#

"nvcontainer didn't allow sonar to change the audio settings. Adjust the audio settings directly within nvcontainer" and now i get this problem

#

i dont get any mic sound in nvidia overlay

eager patrol
eager patrol
fresh copper
#

everytime i have to select manually,PC starts with steelseries gaming,but i hear sounds only on SS sonar-chat,how can i fix it ?

#

even i select as a default device still its changing automatically

rigid pollen
#

why sonar not working? there's no audio

boreal radish
vocal sparrow
#

why is my sonar not working as soon as I have installed the gg program? I uninstalled and reinstalled so many times and even restarted my pc. How is that so bad? only the default setting works but never the game/media or chat mode

#

can I deactivate auto update?

sturdy dagger
#

could u guys help me please im struggling with a problem i cant hear anything with my gaming sonar i have tried multiplee ways

uncut arrow
#

same here

#

My speakers work without it, but when i turn it on and use gaming as the default i have no sound. In sonar tab, there are no apps to be routed either. Any ideas?

quiet python
#

about to actually crash out since I can't find any helpful solution for discord screenshare

velvet walrus
neon lion
#

hi guys

#

what can i do about this issue

astral current
#

@little sun what is the problem, Valorant is not detecting as a game?

tall elk
#

Does anyone else get choppy audio playback while in game?

I’m using Arctic Nova Pro (wired) on PC

I’m playing WoW classic Cata and randomly my audio will start getting super choppy (game audio and discord audio at the same time) and I can’t find a solution, but I’m wondering if it is sonar related. This has been happening off and on for the last few months.

vital dome
#

can somebody help me with this problem? i downgraded to 74 but have this error...

simple hatch
#

hello i need help setting up my headphones using the gg app cant seam to get it to work and wont let me play music on spotify would appreciate any type of help
(also the head phones i have are the artic pro wireless and im on windows 10)

#

i joined a vc in hopes somone can help or im just going to return them

halcyon sun
#

i need help with this using sonar

#

my mic works fine but there is no audio in my heaset

#

even if i try to test the output device

halcyon sun
#

so thats my problem too?

#

i dont have audio on apex rn but, if i force the audio channel with windows to steelseries chat

#

like this

zinc socket
#

yeah i got the same, and it does that with 96kHz audio

halcyon sun
#

now i have audio

zinc socket
#

so game/aux/media

#

and it says failed to play test tone too, when i'm trying it

halcyon sun
#

i think its the same

zinc socket
#

i'm trying downgrade

#

i'II teII you

halcyon sun
#

kk please

#

yep

zinc socket
#

yeah

#

it works