sonar

[inner quail]

you probably didn't. It is enabled by default since GG 60.0

[rose arrow]

@wild hazel yo

I can't hear anything in discord

I can't hear anyone

[velvet walrus]

your chatmix is set all the way to game, make sure your chatmix is in the center

[rose arrow]

Lago the 🐐

[rose arrow]

wdym

[velvet walrus]

one of the wheels on your headset is the chatmix wheel.

[rose arrow]

oh

ty

[sharp crypt]

why isnt my headset connecting to the sonar?

[sharp crypt]

nvm

[normal hawk]

When I use the Arctic Nova Pro Wireless wireless, I keep hearing a chitchat and the microphone sounds like a machine. What should I do?

[spring tapir]

Why can't update the Arctic Nova Pro Wireless wireless.
when clicking update did nothing.

[languid stump]

Anyone else having issues with their Nova Pro Wireless headsets after the latest Windows update?

[pale gate]

Hello, is there a way I can tone down the resourses sonar is taking? absolutely ridiculous taking a third of my cpu for a volume manager lol

[pale gate]

I have to reinstall gg like monthly. Every other patch breaks something

[languid stump]

I have never had the issue before but after the most recent updates sonar will not work but, if sonar is not connected and I just use "Headphones (2- Arctis Nova Pro Wireless)" there is a lot of audio leak + distortion

I might try and do a re-install though

[midnight sapphire]

Sonar running a steady 1k+ memory usage, anyone knows why...

[pale gate]

never realized the sheer amount of resourses sonar uses, this is insane.

Whats even causing it to take SO much? I really dont understand

An audio mixer shouldnt take 5%, let alone a third of a ryzen 7 3800x

seems to only be using so much when I'm playing a game, very odd

[midnight sapphire]

Mine is running at a steady 1k+ memory usage (7.1%)

it doesn't affect me or my performance in anyway, because I god a beast of a PC, but... it's still quite a lot.

[inner quail]

chitchat from where? someone around you? maybe it is sidetone then.

[inner quail]

try disabling clearcast for chat and mic. also try disabling moments.

[cloud quartz]

guys, for some reason, my sonar doesn't auto connect or set my arctis headphone when I plug it or turn my headphone on. I have to manual it connect it on Sonar, it's getting kinda annoying

[rose gull]

Hi can someone give me settings steelseries sonar so that people in the background cannot be heard

[inner quail]

try clearcast

[rose gull]

okay

[austere mica]

This just started happening to me today as well, not sure what is wrong.

[cloud widget]

Sonar is broken since the last update ?

settings seams to be ok in sonar but I hear nothing in my headset. I must set it without sonar to work...and I don't want to I love sonar ❤️ you guys have the same problem ?

[rose arrow]

@velvet walrus

How did I disable so my mic doesn't mess up every time I restart my pc

Cause I can't hear anything again

[midnight sapphire]

So, why does the "Smart Volume" not really work.. it's suppose to not allow any sound to go above a certain point, but it definitely doesn't do that... it does something to the sound, but not that.

[inner quail]

Settings > Backup Device Switch

[past hazel]

SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar when the current device turns off, or becomes unavailable. For example, Sonar can detect when a Nova headset is disabled, and automatically switch your Sonar output to your speakers.

This functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.

You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.

[rustic shell]

The issue still persists. After restarting the pc, Sonar doesn't seem to recognize that my headset is turned off and that it should switch to the next available/active device instead. I have to turn on and off again my headset for Backup Device Switch to work as intended. So disabling "Link all output channels" in the settings of Backup Device Switch didn't really help.

Ah and it can be that turning on and off the headset sometimes isn't sufficient enough. If this is happens then start playing an audio or video file for a sec while headset is turned on, then turn off the headset and Backup Device Switch should work again, but this is just a workaround solution. I still hope the devs try to find out the cause and fix the issue asap.

[rose arrow]

bro

my headphones refuse to turn on

what do I do?

@velvet walrus

[inner quail]

link all output channels means just that you don't need to setup each channel separately.

you can disable switch on reboot if the priority list doesn't work.

[pliant bane]

can anyone explain to my why every time i start my pc i have to open steelseries ggand go into sonaar and set my head set as the sound when its set in my system as the default? like is this is getting really stupid

[inner quail]

#sonar message

[hard bobcat]

Still no fix then...everytime PC is switched on the sound goes through my switched off headphones. So have to turn them on and off...to get my sound back to my speakers. Pretty annoying ..even that small update didnt do anything.

[inner quail]

of course not. 60.1.0 only fixed error reporting. but there was some feedback in a user ticket that they are working on it.

[rustic shell]

The problem is that GG/Sonar doesn't recognize anymore that my headset is turned off when I start or reboot my pc. This issue didn't occur before the last update.

[formal crater]

As far as I understand this is a known issue https://www.reddit.com/r/steelseries/comments/1bx8y4h/comment/kymkvkg/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

[rose arrow]

I can't hear anything in my headset

What do I change

@velvet walrus can you help me pls

@wild hazel

[naive nebula]

I just had this problem. I restarted my PC. Then I held the button down on the dongle til it was rapidly blinking and then held the power on my headset til it was also rapidly blinking. Once it stopped I pushed the bluetooth button and it reconnected.

[rose arrow]

Do you know what I should do?

My headphones wont start

They don't turn any color when I held press the power button

[spark stirrup]

Yo, why do i have to select the right out putdevice every time I reboot?

[nocturne ledge]

sup

I have a question

how can I make it have a dynamic output of aux

It is quite obnoxious one has to switch between headphones and bluetooth speaker manually

[rose arrow]

@velvet walrus

@violet grail

[violet grail]

Please don't ping mods or staff for support #rules :)

[past hazel]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.

If you'd like support from other community members, please make a post in #community-support.

Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[rose arrow]

ok

bro someone please

[rose arrow]

Bro

Someone please tell me how I fix my mic

My mic isn't working

'

[wild hazel]

Did they run out of battery 🤣

[visual dune]

theres no volume coming from my headphones. worked perfectly fine a few hours ago, now nothing. wont connect

[wild hazel]

Try replugging them in and out

[visual dune]

steelseries is by far the worst company for headsets, even worse than corsair

[visual dune]

done that

restarted my pc over and over again for the last hour tryna fix it

[wild hazel]

What headphones btw

[visual dune]

arctis 9

[wild hazel]

Ah

Don't know

I have Nova 3

[visual dune]

yeah well never ever ever buy another headset from steelseries

[wild hazel]

Mebe

Try windows audio volume

Or did u accidentally scroll the volume dile of headset down completely

[visual dune]

nope

[wild hazel]

Dam

Uhh

Maybe reinstall Gg

[wild hazel]

Just buy there wired ones

[visual dune]

no just avoid them completely

[wild hazel]

I have Nova 3 and no technical problems

Except from being stupid and damaging it

[visual dune]

ive had loads of different headsets overtime and these ones are just tacky, and plastic, sound like a tin can anyway

[wild hazel]

Just like everything in the industry rn

[visual dune]

real

i thought corsair was bad but

nothing compared to this crap

[wild hazel]

Nah

For its great

[hidden phoenix]

for some reason my speakers are taking priority for sonar and not the nova pro wireless... anyone know why and could help>?

[past hazel]

SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar when the current device turns off, or becomes unavailable. For example, Sonar can detect when a Nova headset is disabled, and automatically switch your Sonar output to your speakers.

This functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.

You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.

[wild hazel]

There

You can literally ban or blacklist any other devices except what steel series headset ur using

[wild hazel]

Also how old are they

[hidden phoenix]

Thank you that worked! is that a new update as of let? Was working yestursday lol

[wild hazel]

New update as of what?

[hidden phoenix]

steelseries app
i never had this issue before where it would favor other audo device than the headset till today

[wild hazel]

Yea

Just note that peripheral software updates is just like games. All new updates adds new bugs and nasties

[hidden phoenix]

Make sense! Thanks again!

[wild hazel]

Np

Man

Bro what

Its happening to me now lmao

Fixed it

[inner quail]

how?

[wild hazel]

I just changed the out put to speakers and then back @inner quail

[nocturne ledge]

Dude

I think sonar is streaming

EW FUCK MEE6

anyways sonar is streaming spotify onto my microphone

[wild hazel]

https://tenor.com/view/lookin-gif-25034406https://tenor.com/view/lookin-gif-25034406

WHAT

[nocturne ledge]

ye discord keeps stopping my playback

that's for mods I guess

...annoying crap feature from discord ong

[wild hazel]

Crazy dude

It's to late in the night for me to understand the tomfoolery thats going on here

[rose arrow]

no

[wild hazel]

just change the mic to different mic

And reselect back to you arctis 7 or just power off and back on headset'

[rose arrow]

Where

I can hear audio

but my mic aint working

[wild hazel]

In sonar😭

[wild hazel]

Bro

[wild hazel]

you can select a different mic input on sonar

just press input

[rose arrow]

wdym

[wild hazel]

gimee five minutes

[rose arrow]

okk

[wild hazel]

That

Press on it

Not hover you mouse over it

[rose arrow]

when I press that nothing happens

[rose arrow]

^^

[wild hazel]

Dam

Can you connect the old headphones and select that instead for now

[rose arrow]

ok

[wild hazel]

Because sonar is basically an audio mixer and doesn't really require necessary steel series gear to work.

[rose arrow]

so what?

do I delete it?

[wild hazel]

Just saying. No

[rose arrow]

My other head phones arent connecting

[wild hazel]

Because you saw I had options

Dam

Do have basic phone earbuds

[rose arrow]

no only air pods

[wild hazel]

Mhm

Wait can you take out the battery of the headset

[rose arrow]

wdym

[wild hazel]

Like take it out and change it for a charged battery

Like pros and stuff

[rose arrow]

I dont get what you mean

[wild hazel]

Like arctis pro

[rose arrow]

Am I gonna open up my headphones????

[wild hazel]

Take out battery and change it for new

No

[rose arrow]

what do you mean with this then

bro what

[wild hazel]

Thats just the pro headphone features

[rose arrow]

still dont get what you mean

[wild hazel]

The plates come off and you can take out the battery like in old smartphones

[rose arrow]

wtf is that

[wild hazel]

Arctis pro wireless

[rose arrow]

I have

Arctis 7+ wireless

Idk if I have pro

[wild hazel]

Then idk man

[rose arrow]

broooo

[wild hazel]

Just let it run out of battery

[rose arrow]

why

[wild hazel]

When my mic doesn't work I just unplug and plug it back in and it magically works

[wild hazel]

So its brains can reset and work again

[rose arrow]

I've tired like almost everything

[wild hazel]

One thing left ig

Is

Warranty

[rose arrow]

idk what that is

[wild hazel]

Like if your tech product breaks give it the place you bought it from and some technicians/ repair ppl take a look at it say if its broken and they can't fix it, they give you a new one

I had a problem once with my earbuds that it didn't connect to my phone and I got it replaced

[rose arrow]

that'd be hard

[wild hazel]

Where did you buy em from

[rose arrow]

bro is steelseries really that ass?

[wild hazel]

I dunno

[rose arrow]

Idk

ill check

[wild hazel]

I just like the reliability of wired headphones

Yes Ikn wireless is more comfortable and practical

Thats why I love wireless

[rose arrow]

I hate wired headphones

[wild hazel]

I mean

Yeah

But sometimes they seem more reliable

[rose arrow]

I bought them from Max Gaming

[wild hazel]

Do have a receipt

From buying

Because thats the only way warranty works

[rose arrow]

https://www.maxgaming.se/sv/refurbished/arctis-7-tradlost-gamingheadset-svart-refurbished

thats the headset

[wild hazel]

Yes ikn

I don't know Finnish if thats it

[rose arrow]

its swedish

what do you want to translate?

[wild hazel]

Oh

[rose arrow]

ill translate it

[wild hazel]

No

I mean

No

Uh

[rose arrow]

so?

[wild hazel]

Idk

Please ask someone more qualified than me please

I really don't know how to fix it. I'm trying to help based on my own experience off a wired headset

[rose arrow]

Bro I'm trying but no one is answering

[wild hazel]

Man

Sadge

[rose arrow]

I hate steelseries

I wish I never bought this

@wild hazel

[wild hazel]

Man

[rose arrow]

Should I just delete Steelseries GG?

[wild hazel]

Idk

[rose arrow]

What else is there to do

[wild hazel]

Ig if you don't like it

[rose arrow]

?

[rose arrow]

I don't.

When my mic aint working

I bought headphones with a mic for a reason

lol

[wild hazel]

Man

Just scroll up

[rose arrow]

?

[wild hazel]

I think there was a guy explaining how to fix it

[past hazel]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.

If you'd like support from other community members, please make a post in #community-support.

Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[rose arrow]

wait...

I havent restarted my pc

I think

idk

[violet grail]

Restarting never hurts :D

[rose arrow]

what

[rose arrow]

yeah im gonna do that rn

[violet grail]

It's to tell you that you can ask others for help in #1047622297382567936 or you can contact #official-support for help from SteelSeries

[rose arrow]

yay it works

🎉

[violet grail]

[wild hazel]

GG be weird sometimes

[rose arrow]

real

[wild hazel]

Just note that peripheral software updates are just like games. All new updates adds new bugs and nasties

[steel oar]

@here, anyone kn ow how to fix a sonar issue where no audio is playuing to headset, but only while sonar is turned on?

[wild hazel]

Check the input

[obsidian ether]

how did you fixed it? have fixed your browser sound or fo76 sound? i have same issue on fo76

[wild hazel]

Like in their but for audio

[steel oar]

basically sonar was working last night, booted pc today and now the mixer device is unable to swap between chat and volume, and headphone receives zero input unless i disable sonar

im pretty positive that my cable nor my device randomly quit out, so just wondering if anyone else has seen this before, i am using arctis nova pro wireless. any help is appreciated!

hahaha, jk fellas just fixed it.

solution: settings> backup device switch> excluded other devices so it will not override to those devices anymore. works great now.

[clever wing]

So how do you remove an 'app' from the Apps sections in the Sonar mixer?
I can only move them around from one section to the other, not remove them, or return it to standby in the Apps to be routed section.

[lusty prawn]

everytime i start my pc, sonar mixer changes my output and input and i have to manually change it back everytime, it never used to do this, is there a way to just keep it on 1 input/output?

[clever wing]

Windows input / output, or the input / output inside Sonar?

[lusty prawn]

well its on sonar gaming or microphone

[clever wing]

There is no way to prevent Sonar from changing your Windows default input / output devices on system start. Very frustrating,
If you mean the input/output devices inside sonar, try using the Backup Device Switch

and adjust your device priority list.

[lusty prawn]

i assumed that worked considering the top priority devices were the ones it was switching to, thanks

[clever wing]

Glad to help.

[olive maple]

hey all, i've got one that may be an easy fix for someone here

each time i boot my PC, all of my mixer options are defaulted back to my monitor rather than my headset (arctis nova pro) i have to launch SS GG and change them to the headset every time.

anyone that knows a fix, please @ me with response. thanks 🙂

i'm currently going to try the device priority/exclusion list to see if that helps

[spark wyvern]

hey gyu i need help

every moment when i restart my computer he don't start in this config

[rich sun]

can we please get a 5.1 only mode for sonar? some older, and even new games only propperly support 5.1 output, not 7.1 and the games do not make clear what options to choose in their settings. for instance, games from rockstar games, such as GTA V, and RDR2, both of which sonar has presets for, only have 5.1 surround, however it makes you pick narrow, medium or large, medium, side, or rear speaker configurations for surround, and each option changes the sound positioning in some way. the even stranger thing is that sonar has spatial audio off by default on these presets, but even so the game detects the game output as a surround device and tries to route surround even when set to the headphones option.

secondarily, turning on and off smart volume seems to also have an affect on the spatial audio positioning these games provide. jany idea?

[quartz panther]

For some reason Sonar had turned on the option to auto switch to other sound sources if the primary one is unavailable, that solved the "no sound on my browser" thing. For Fallout itself, I went into the Volume Mixer for windows and set my headset itself as the default sound for the game specifically, not a Sonar virtual sound channel.

[upper relic]

was wondering does anyone know how i can make it so when i clip things my music doesnt play in the clip? if so dm me cheers

[gusty grove]

#1228813460033241088 message post ded so hopefully i can get some suggestions here

[bold pollen]

anyone had any issues with their Arctic 7+ auto-shutting off super quickly
made sure the config is set to 90 minutes

[rain pier]

hey my actis nova pros where working earlier but now they don't get any sound

like they connect so i think it is sonar

[gusty grove]

it looks like an update to gg broke everyone's sound lul

[rain pier]

nice

was playing hours ago

[gusty grove]

i got a solution for it last night

[rain pier]

now they no work

[gusty grove]

https://discord.com/channels/299040363123965952/1228752886121365564

[rain pier]

talk

[gusty grove]

try those steps

[rain pier]

ok i will have a look

thx @gusty grove

worked

[eager dove]

i got the same issue... can someone help ?

[rain pier]

read this

[past hazel]

SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar when the current device turns off, or becomes unavailable. For example, Sonar can detect when a Nova headset is disabled, and automatically switch your Sonar output to your speakers.

This functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.

You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.

[gusty grove]

🏓

[somber kite]

Can i expand the chatmix wheel on the software it is only on Game and chat. But i would like it to be on media to?

[inner quail]

unfortunately not but you can setup hotkey shortcuts to change volumes of each channel in settings.

[somber kite]

Thank for replay will cheak it out. I just love the steelseries arctis 7 plus it was better then i thought 🙂

[dusty kindle]

the sonar settings keep resetting

is there a way to save the settings so i dont have to change them every time i turn on my pc?

[delicate burrow]

i need some help i have artics 3 and when i speak i hear myself

[dreamy spade]

0/10

how to Uninstal this thing

[formal crater]

just like any other program on your computer

[fiery ore]

Make sure "live mic preview" is off

[inner quail]

almost. it is a tiny bit further down. Sidetone.

[fiery ore]

Yes I noticed after I tested it there lol, but you are 100% right

[final nimbus]

My guess is the problem is between the latest nvidia driver and Sonar.
It also happens for me when I just restart the app. Virtual devices - Game and Media - switch from headphone to speaker.
Only workaround for me: Deactivate speaker in windows settings.

[fiery ore]

I straight up have no audio through my headphones and everything is set up correctly

[slim pebble]

this resets everytime how do i set something for default? also guys jsut a tip turn off noise ai cancelling its horrible i fought with that for a week

[past hazel]

SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar when the current device turns off, or becomes unavailable. For example, Sonar can detect when a Nova headset is disabled, and automatically switch your Sonar output to your speakers.

This functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.

You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.

[slim pebble]

ty

this should be an automatic setting

it was pretty sure before ai update

[nocturne cobalt]

#1229074069681471528

[queen arch]

im having the same issue and it is really annoying! Is there some sort of solution so i don't have to manually do this ever time?

[pliant ivy]

I would like to know why after the last update every time I restart the PC I have to set my heaset in the mixer because the sonar changes on its own, is there a setting or is there nothing to do?

[neat zinc]

i can not hear any sound at all anymore if i have any if thre sonar channels selected in my windows settings

[delicate burrow]

not working

pls help me

[delicate burrow]

thx brooo

[rapid pilot]

I'm trying to setup my GoXLR with Sonar, but I can't quite figure out how.
I want to use the ai noise cancellation for the mic and the EQ settings for games in Sonar, but I still need to control my audio via my GoXLR and I need my mic to have a stream & a normal output.
I use the Alias Pro, the GoXLR, and the Arctis Nova Pro Wireless. Any ideas?

I'm currently not using the Alias Pro XLR device, as I have my mic connected to my GoXLR. However, I can listen to the mic through another GoXLR channel if I need to use the Alias Pro XLR device.

[violet grail]

You should be fine to use the Alias Pro mic with the GoXLR like any other XLR mic

Basically you need to do Mic > GoXLR > Sonar > Output

So you tell Sonar to use the GoXLR Chat device as the mic

And in Discord fx you use the Sonar Mic

[rapid pilot]

But I wanted the AI noise cancellation for the stream AND chat. That's what I'm trying to do.

[violet grail]

The challenge is that you want to use the AI NC for two different things at the same time and Sonar isn't really made for that

There might be a janky way of fixing it

Lemme try and wrap my head around it

I'm also technically at work :D

[rapid pilot]

...wait i might just be overthinking things

yeah i dont need the ai noise cancellation for the chat

just the stream

i use my sample channel for my stream mic, so I can just use sample as the mic in sonar

how on earth did it take me this long to figure out lol

[violet grail]

:D

Audio can be super complicated and difficult

[rapid pilot]

but thats also what makes it fun for me

it's like a puzzle

[violet grail]

It can be a lot of fun but also super frustrating 😅

[rapid pilot]

yup

but when you figure it out it feels AMAZING

[violet grail]

Oh for sure

[gusty grove]

any suggestions on this?

[barren stag]

hi is there a known issue with sonar from like 2-3 days? Every time i run my PC my devices are changed and audio comes from monitor speakers not headset

before it was all good

how to stop it from reset every time?

[cloud wolf]

Im getting the same thing

[past hazel]

SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar when the current device turns off, or becomes unavailable. For example, Sonar can detect when a Nova headset is disabled, and automatically switch your Sonar output to your speakers.

This functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.

You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.

[violet grail]

Check out your fallback settings @cloud wolf @barren stag

[cloud wolf]

how do i get those

[barren stag]

I will!

weir because there was no issue like 2 days ago

and im using sonar for a year

but i will check thanks!

[violet grail]

Check out the FAQ message above

yw :)

[cloud wolf]

oh right didnt see that sorry thanks

[wheat crag]

hey! i have a headset but i feel like i have wrong equalizer settings for music. can anybody share their settings?

[violet grail]

All good :)

[fair sorrel]

Yo, I have surround sound or spatial audio still even though i disabled it.. I'd like to disable it if possible, better yet if possible id like to disable it for a certain game
When i disable it nothing changes..

[hazy geyser]

uh, sonar isn't loading?

[inner quail]

steelseries headset? if you have spatial audio already disabled go to Engine > Device Configuration > Audio and disable DTS

[fair sorrel]

I dont have a steelseries headset tho.

[inner quail]

then I am not sure what could be wrong if you have spatial audio disabled in sonar

[fair sorrel]

It is disabled in sonar, I dont know what to do with it lol, When i dont use Sonar it doesnt happen

[steady mulch]

I cant hear anything when I have the steelseries app open but when I close the app my audio works fine. I have the steelseries wireless arctis 1

[dusky sparrow]

Seelseries needs to update their documentation:

By connecting a SteelSeries wireless device. It will be moved on top of the list on connection regardless of its previous rank or the state of the devices in the list.```

It says this in the Device Fallback faq. However for the last couple of days my headphones were not automatically switching. I went in and moved my headset to the top and it is working again. This is new as of a couple of days ago. May be your problem @barren stag

Not sure who I can ping about this. Probably no one on a Sunday. But pick it up tomorrow morning. Like a 5 second change.

[frozen arrow]

Hey is there anyway to turn off my gaming for my sonar but keep everything else on because I prefer my normal headset sound but want the noise cancellation for my mic so people don't hear my keyboard

[violet grail]

Not currently that I'm aware of but you can suggest it in #1070392859125104660

[frozen arrow]

Ok thanks

[violet grail]

yw :)

[golden coyote]

is there a reason I cannot drag discord to my chat route?

nvm im dumb lol

[boreal pike]

Has anyone else had problems where after turning on your headset, your mic input automatically switches to your headset mic, even when its one of the excluded devices in backup switch?

Its happened to me every single time I turn on the headset for the past like two weeks

[flat cargo]

My Arctis Nova Pro Wireless mute dosen't work in games it works fine on discord but when i mute myself in a game people can still hear me. Any fixes?

[fallen dagger]

why is sonar not loading? i opened GG but sonar screen infinitely loads and i need to access my sonar settings

[zinc crater]

I have advice for steele users dont use there software it is trash

it fights with windows tomuch i think

[rustic shell]

Seems like the fallback feature is completely broken now as it doesn't switch to the next active device even after shortly turning on and off my headset. How can this be?

[delicate burrow]

HY someone send me the bnest mic seetting pls

[past hazel]

SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar when the current device turns off, or becomes unavailable. For example, Sonar can detect when a Nova headset is disabled, and automatically switch your Sonar output to your speakers.

This functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.

You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.

[tidal plover]

please tell me there is a fix about startup inputs being reset, its driving me insane

[inner quail]

yes checkout the post above you.

[long mauve]

My video cannot capture the voices of my teammates. Is it because the discord below is banned? How can I unlock it?

[tidal plover]

ah, xD thanks

[low skiff]

sm1 help me i hv arctis nova 1 n every1 is complaining abt my echo

[delicate burrow]

HY someone send me the best mic seetting pls

my doesnt working on nova 3

pls help

[past hazel]

In order for apps to output to the other devices in Sonar, you'll need to route the apps to the specified device. Routing can be done in one of two ways:

1. Use the routing drag and drop interface underneath the audio outputs to simply move any apps playing sounds to the required output

2. Open the Windows sound device by going to Settings > Sound > App Volume and Device Preferences. From this settings menu you can use the dropdown to route any app.

If you are having issues with routing not working or apps moving back to another device after dragging them, you may need to check the app itself for any sound output settings. Some apps like Discord, Spotify, and Apple Music may need to have their outputs changed within their app settings rather than done through Sonar.

[inner quail]

#sonar message

[timber kayak]

everytime i start computer the sonar deafults to "realtek audio" instead of my arctis 7+ how do i change that? this is only recent as ive had the headphone for a little over a year now, the only i can thiink thats changed since then is either a sonar update or driver updates

nevermind i saw the solution a little before my message, thanks!

[light loom]

Same with my arctis nova pro

[inner quail]

#sonar message

[timber kayak]

@light loom the solution was here

[light loom]

Thanks

[tardy bay]

what is the best Media equalizer settings to feel the bass coming from the headset instead of hearing the bass

[hybrid plaza]

The fallback feature stopped working recently. Not sure if it was a recent windows update or what, but there have been quite a few posts in here talking about that. I have to open sonar and manually change devices whenever I switch even though fallback devices have been configured and worked forever.

[rough hound]

Can anyone tell me why my audio Isn't working? It was working fine earlier but all of a sudden stopped working.

[inner quail]

where are you trying to make audio work? listening to game sound on your headset?

[rough hound]

On my headset yeah arctis nova pro wireless

[inner quail]

your game channel is currently set to Digital Audio in Sonar

[urban hatch]

Could someone help me?
Suddenly the mic stopped working..

🤷‍♂️

[rough hound]

What should it be?

I’ve tried changing it to a few different things but it still doesn’t work that’s the default it’s set to at the moment

[inner quail]

Arctis nova pro wireless

are you connected via bluetooth or base station?

[rough hound]

Like that?

and through the base station

[inner quail]

yes

[ancient mica]

GG is a catastrophy.

Where can I get the drivers only?

[rough hound]

Still doesn't work

[inner quail]

what is chatmix on your base station set to?

[rough hound]

50/50

[inner quail]

are game and chat the same devices on sonar?

[rough hound]

Yes

[inner quail]

weird. I haven't seen chatmix greyed out in sonar like this with both channels being the same devices.

[keen holly]

had the same issues a bit earlier, nothing worked looked on sonar and sound was registered. I found that on each channel wrong output or input device was selected

rechecking and selecting helped

[rough hound]

How have you got it setup at the moment?

[inner quail]

click on the game channel cog and make sure level is set to 100%

[rough hound]

It is yeah

[keen holly]

like this but each time i disconnect my device it auto selects other devices but it does not put my arctics pro back when i connect

i also have nvidea hdmi channels of my monitor and it always selects that

[rough hound]

That’s how I have it yeah what do you have set for your windows?

[inner quail]

try changing your backup device switch priority list. #sonar message

[rough hound]

That’s exact how I have it weird

[ancient mica]

Every time there's a GG update it goes bonkers for me. Messes with settings and my chat mix. And *** forbid if my headphones aren't connected when turning on some kind of audio..

[keen holly]

thanks looking into right now, priority is indeed wrong

[keen holly]

same took me a few reboots aswell to get it right

[ancient mica]

Reboots? Damn.. I just want the drivers-only option back

[rough hound]

On my dock it’s saying it’s picking up audio now could it be a windows problem?

[inner quail]

can you control your dock with the wheel on your headset?

[rough hound]

Yeah

[ancient mica]

My physical chat mix on my Arctis 7 goes inverted from time to time.

[clever rune]

How do I adjust Discords chatmix

[inner quail]

what did you select as source in your dock?

[rough hound]

It’s the correct source yeah

I just changed it from speed to range on the dock and now it’s working wtf 🤣

That’s so weird thanks for the help though

[inner quail]

does it stop working again when you set it back to speed?

[rough hound]

No it’s all good now 🤣

[inner quail]

what do you mean by Discords chatmix?

[clever rune]

whatever bro but ty

[low skiff]

sm1 help me i hv arctis nova 1 n every1 is complaining abt my echo

[pulsar skiff]

hi all, anybody have any ideas on why my sonar is resetting back to my monitor for my output devices for the mixer (game, chat, etc) but keeps the microphone input? have to change it every time i boot up my PC... 🙂

only started happening in the last week to 10 days, been using these for 1+ years no issues (at least related to this!)

[oblique wharf]

this may help

it stops your devices from switching when it doesnt see your deafault one

(i may be wrong but it seems like it should work)

[pulsar skiff]

incredible mate, was all enabled, must of happened last time i updated it. Thank you 😄

[low skiff]

@oblique wharf could u help meee

[oblique wharf]

no problem (its worth testing it though because it may not be a permanent fix)

[oblique wharf]

sure whats the problem

[low skiff]

i hv arctis nova 1 n every1 is complaining abt my echo

[oblique wharf]

on discord?

[low skiff]

join my vc

fortnite, discord

[oblique wharf]

try that setting

it should work

[low skiff]

i hv it on

[oblique wharf]

do u have noise supression enabled on discord?

[low skiff]

yh

[oblique wharf]

and do you use speakers for your output / something that your microphone will pick up?

[low skiff]

same headset

i use the built in mic

[oblique wharf]

okay
when you play fortnite do you have your ingame mic enabled

[oblique wharf]

ahh okay

turn the fortnite chat off

[low skiff]

wym

[oblique wharf]

it will play your discord mic and your fornite mic at the same time making an echo

[low skiff]

it doeesnt matter

[oblique wharf]

(they can hear your talking twice)

[low skiff]

if im js on forrt

sttill echo

vice versa

but its likw

i can hear the echo too

[oblique wharf]

are your sure its you

[low skiff]

100%

[oblique wharf]

normally echoes arnt audible to yourself

unless your have it enabled on your headset

[low skiff]

everytime some1 joins they ask whats wrong with my mic

[oblique wharf]

try turn that of

[low skiff]

ion hv it

i use arctis nova 1

[oblique wharf]

oh.

[hexed estuary]

anyone know if it's possible to not get distortion with gain on? I got the Nova pro wireless

[low skiff]

yh

[oblique wharf]

could you send a screenshot of the sonar home page?

(mixer)

[oblique wharf]

this isnt makeing alot of sense

[low skiff]

yyh

[oblique wharf]

what input is your headset plugged into

[low skiff]

wdym

like the front top of the case

[oblique wharf]

oh okay

[low skiff]

yh loll

[oblique wharf]

im not sure what the problem cuold be

[low skiff]

neither

its rlly jarring

only had these since xmas

[oblique wharf]

is your mic quality good?

[low skiff]

idk

[oblique wharf]

try listen to yourself in discord

[low skiff]

i used the mic test

its kinda bad

theres an echo

[oblique wharf]

how loud are your headphones??

[low skiff]

how do i tell

[oblique wharf]

by wearing them

[low skiff]

theyre defo not on max

id say halfway

[inner quail]

is it intentional, that you aren't using your headset mic?

[low skiff]

wdym?

[oblique wharf]

i think its a cable headset

[low skiff]

yh its wired

[inner quail]

oh cable headset ok

[low skiff]

shi is so long always gets stuck in my chair

wait is it not the 2nd one

[oblique wharf]

try it

[ancient mica]

I seriously hate GG. I'm gonna look for another brand of headphones.

[low skiff]

i usse 2nd

[oblique wharf]

try both see which works better

if you havent already

[low skiff]

wait

i was doing mic test

[inner quail]

is your headset usb or audio jack?

[low skiff]

n whilst listening i was typing n i could hear my keys thru my headphonees

[low skiff]

jack

[inner quail]

then the seconds is right

[low skiff]

its like 1 into 2

[low skiff]

yh but how do i fix echo

[inner quail]

is it with adapter?

[low skiff]

the one that like turns into 2?

[inner quail]

yes. is that an adapter or does it go right into your headphones

[oblique wharf]

and both are plugged in right

[low skiff]

addapter

[low skiff]

yh

[inner quail]

do you have this echo issue only with sonar?

[low skiff]

wait can u join vc itll be easier

@inner quail

[inner quail]

I don't give vc support

[low skiff]

oh ok its js for the mic test

[wind quarry]

is their a way to get just one sonar option? im honestly about to just sells this piece of crap because not only are there 8 different options. every so often the software decides to magically destroy itself and mess up some settings so now i hear youtube and discord notifications through my speaker and then i hear game audio and my friends voices thru my headset or something gets messed up with the audio. this sh!t is asss

[velvet walrus]

if you want just one option then turn off sonar and just use the headset output in windows

[distant obsidian]

For anyone having this stutter issues on games or 3d apps. I found out the issue was Glasswire (or any networking app logging, monitoring the traffic connection from GG). I stop the service i no longer have this micro stutters issue. You could whitelist the apps or game probably better to stop this altogether.

[oblique wharf]

possible solution is turning off automatic device switch (settings | backup device switch | top button)

[loud hull]

anyone know why it keeps reseting these i change it everytime i launch my pc its so annoying

[modest ember]

basically i wasnt wearing my headset for a bit and was using speakers, now i cant get audio to come back out of my headset, all i did was change the game audio to speakers but when i set it back to my headset it dosnt work any idea why ?

[fossil orbit]

Shortcuts to Switch Audio Devices or shortcuts for easy change apps device.

[honest glen]

I have the same issue

just turned this off, hope that fixes it

anyone know how to stop system sounds from always going to max volume at system restart?

[maiden epoch]

I recently have been having an issue where Sonar has no audio when streaming mode is off, but when i turn it back on, its fine. Is there any way to fix this?

[velvet walrus]

check your outputs in sonar? streamer mode has different inputs/outputs than the normal mode so it's possible that one isn't set correctly

[maiden epoch]

thx king, worked like a charm!

why didnt i think of that...

[wooden thunder]

is it possible to assign a keyboard shortcut that changes the audio playback device to a specific device?

if not i would love if this feature could be included

[deep elk]

arctis nova 7 is not turining on how do i fix this

[mighty adder]

this steel series app is so bad

lol like its insane

they messed up everything with there update everyone is having the same issue

its making my controller mic the main output and the same with my monitor even when im excluding it

[tardy shadow]

can we get sonar to mobile?

[mortal tundra]

guys why every time i restart my pc i found the headset that i chose for each one audio in the sonar panel (GAME.CHAT MEDIA) changed

[formal ermine]

When I start my PC, Steelseries GG doesn't open and doesn't want to open, only way for me to open it is by manually run as administrator every time I start my PC, anyone know a fix?

[restive dune]

Hey, since update everytime i start the pc or do the oled maintance every 4h the sound settings in sonar changes to the loudspeaker of the monitor.
Someone know a solution to it?

[fleet lake]

Same here

Hope it gets fixed

[upper coral]

getting the same thing. okay so I thought I was just having technical issues myself and something happened but yeah it keeps going to my speakers instead.

actually I found out what it is and I read above with some saying to disable it. I kinda think this is pretty cool and i'll totally use this

basically you can disable this which will fix the issue. but if you want to use the priority list you can organize it so you can use it incase your headset disconnects and you can hear via the speaker for example. however for me I might disable thing now that I see this because when I turn on my pc I don't turn on my headset all the time and i manually activate my speakers in windows. so if I have my headset off then the sonar will go to the speaker setting and i'll have to adjust that myself everytime anyways.

can someone pin this at least? it seems like everyone is asking about this and maybe this can help for people that are new like me that join becasue of this. cause obviously this is kinda huge issue for everyone with sonar

[restive dune]

I'll try this ty! Yes i joined because of the sonar bug haha.
I always turn the headset off while i turn my pc off but it does the switch only if i turn my monitor on/off.

Kinda weird. Trying it with your settings now and if it's still buggy i use the headphones without the sonar engine

[upper coral]

this has been happening to everyone. I came here for the same reason until I literally went to settings lol

I turn off my headset before or after. but the audio settings in sonar shouldn't change dynamically. this priority thing is new

[velvet walrus]

fallback has been in GG for months now. the latest update just made changes to it's logic.

[upper coral]

it started affecting me ever since. I don't even remember updating this software honestly

[velvet walrus]

GG has an autoupdater

[fading solstice]

So... I started to test Sonar yesterday, and I'm banging my head against a problem I don't know where it comes from:

I want for Sonar to always use the 'SteelSeries Sonar - Media' virtual audio device, but no matter what I do I don't know why in the hell it keeps automatically switching to 'SteelSeries Sonar - Gaming'... and I didn't even launched one single game, all I did was using normal Windows apps like Chrome, PotPlayer, ...

Where/How can I change that? I just want to use the config I set in 'Media' for everything, period. I don't want it to be changing back to anything else...

[worthy crest]

Game is the default audio output. The only workaround I see is to manually set outputs in the volume mixer

[fading solstice]

Why is there a forced 'default' you cannot change? 🤦🏻

how can I manually set outputs in the volume mixer to stop that behavior?

[upper coral]

in windows?

go to your volume settings/sound settings and make sure you make the audio source default

also what are you using Media for?

[fading solstice]

But... that's what I mean... I'm already doing that, constantly... and Sonar keeps changing it back to 'Gaming' 🤦🏻

[fading solstice]

I'm using it more for Youtube and movies/shows watching than gaming

[upper coral]

okay but what sound source do you use in media?

[fading solstice]

the thing is it shouldn't be 'auto'-doing anything against the user choices

[upper coral]

are you able to go to this window?

[fading solstice]

What do you mean by 'source'?

[upper coral]

so in game you can choose what audio source you want to play

I use chat to listen to discord voice chat

but to me game and media is the same thing

I don't even think I can actually make youtube play audio while i'm listening to games in the game audio

nvm

you can totally hear things with volume mixer. but my question is. why use media? what do audio source do you have in game and media respectively?

like do you have a speaker for media channel?

and your game headset for game?

[fading solstice]

no

it is the same source

headphones

[upper coral]

then it doesn't matter

[upper coral]

just stick with sonar gaming

[fading solstice]

I keep setting 'Media' as the Default... and Sonar keeps changing it back to 'Gaming'...

[upper coral]

sonar is just connecting channels to other audio sources

again. can you show me this?

[upper coral]

so why do you want ot use Media channel?

[fading solstice]

I want to use always this, for everything

[upper coral]

Why?

[fading solstice]

and NOT this

[upper coral]

WHY?!

[fading solstice]

Because it sounds better to me

no other reason

[upper coral]

that doesn't make sense

[fading solstice]

?

[upper coral]

game and media is literally just an audio channel that is relaying the sounce source that is chosen below it

they each have their equalizer. you probably have an equalizer on in game that sounds different

they are the same thing no matter what as long as you mimic equalizer

I never use media. ever

[fading solstice]

Let me recheck that...

[upper coral]

as for why it's auto changing the default device i'll look into it

[fading solstice]

But then, what is the point of having a 'Media' apart from 'Gaming' at all??

[upper coral]

as I am testing it right now. it's to probably manually use audio sources for somethign else. for example right now i have change my audio source in media to my speakers

I can listen to my game in my headset while my speaker is playing music

but I wouldn't actually do this. I'd just take my headset off and listen with the speakers as normal

in reality i'd just change to my speaker sound settings and leave my sonar settings alone

[oblique wharf]

@upper coral does he have this on?

[fading solstice]

Is there any way to copy one EQ config and paste it onto another?

[upper coral]

his issue is windows related

[fading solstice]

to copy the exact same EQ from Media to Gaming

[oblique wharf]

Oh okay mb

[upper coral]

what does your eq look like in media?

[upper coral]

you did that eq yourself?

or was that one of the presets?

[fading solstice]

modified one of the presets

[upper coral]

okay so what you have to do is save a backup first. make a duplicate

you'll have to manually get the numbers

like this

you can copy those numbers

[fading solstice]

The numbers for each point...

[upper coral]

yop

[fading solstice]

having to do that is painfully slow

[upper coral]

if anything. to make it easier. just open up a notepad

copy the numbers and paste it on that notpad one by one. it can be done super fast

make sure you tap it once. don't hold it

nvm you can't copy. itj ust empties until you leave it alone. you'll have to type it yourself which to me wouldn't be hard. i've done stuff like this before

make sure to get this info as well

and anything else you have on

[fading solstice]

a Copy/Paste function would be great

also, the app could do with a zoom or dpi setting

[upper coral]

Yeah idk why there is no import eq

export/import function

[fading solstice]

I'm at 2160p with a 250% zoom and the UI exceeds the available space

[upper coral]

Use the lower part. high dpi scaling overide and it'll scale I believe on system or system enhanced. it'll make it bigger

[velvet walrus]

there is? that's what the share button is... you can also see all the EQs other people exported in #1209138827571232819

[upper coral]

looks like it only imports to the channel it was made. womp womp

[fading solstice]

Another bug: I input 2.00 in Freq... and it sets 20.0

[velvet walrus]

I don't think that's a bug, I think the lowest you can set the frequency is 20hz. for example if you try 19 then it just goes to 20

[fading solstice]

My bad... it says 2.00kHz, but the input is not an edit, but a total new in Hz, so it needs to be 2000 instead of 2.0

[sudden glacier]

Hi here, everything works just perfectly until suddenly it wont. for some reason my Gaming/Media/... won't work and the sound comes out from my speakers. Only when moving to "Headphones" I can hear from the headphones. Any idea?

[violet grail]

Sounds like you have Sonar set to output sound to your speakers?

Check the output selection within Sonar

[sudden glacier]

Youre tha best! thx ❤️

[violet grail]

Happy to help :D

[visual parrot]

my sonar is loading for ever and never activates any help? 😦

tried launching it in admin and everything

nothing works

[fleet lake]

To get it work I had to manually disable the gpu outputs on windows sound settings. Not the ideal thing for me but short term fix

[visual parrot]

nevermind

[velvet walrus]

you can go into the settings in GG and turn off the fallback options

[visual parrot]

got it to work by uninstalling and reinstalling

[past hazel]

SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar when the current device turns off, or becomes unavailable. For example, Sonar can detect when a Nova headset is disabled, and automatically switch your Sonar output to your speakers.

This functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.

You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.

[fleet lake]

They are where?

[tired ibex]

How can I make my system sounds quieter

every time i lower it in mixer it resetsa at some point back to 100%

[inner quail]

#sonar message

[warm brook]

hello I need help so I am streaming Dead By Daylight when I saw my vod on twitch the audio is like doubled for some reason I need help on how to only detect the in game audio for one output ig if you want to see the vod let me know like I don't know why my personal and streaming audio is playing together ): I really need help it's like echoing a lot in the stream ):

[strange peak]

I'm often in two or more different voice chat tools. If talk breaks out in multiple, a view days ago sonar starts to turn thinks quiet. but never the one i want and sometime a mix or all. its unusable this way.
In general the feature is nice, but i need more options to set it up, especially which tool has prio and needs to stay loud.

[warm brook]

this!~

[zealous anvil]

Hi, I don't speak English well. There was an update to SS GG. Now, every time you start the computer, playback via Arctis PRO Wireless chat is selected in the Game tab, instead of Arctis PRO Wireless Game. You have to constantly switch. How can I fix this?

Always selected at startup. Need autoselect at start "Arctis Pro Wireless Game"

[past hazel]

SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar when the current device turns off, or becomes unavailable. For example, Sonar can detect when a Nova headset is disabled, and automatically switch your Sonar output to your speakers.

This functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.

You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.

[zealous anvil]

I fixed this. If anyone has the same problem, then you need to make Game higher than Chat in setings

[inner vector]

why do i have to change these every time i start or restart my pc? only since the update

[velvet walrus]

look at the messages just before yours

[inner vector]

thanks m8, not blind at all being the next message up, now turned off auto changing lol

[quartz panther]

Hey, I'm having a weird issue with my browser sound. If I watch Youtube for example and have my browser set to the media tab, the sound is a lot lower than if I set it to default for example. I feel like this lower sound issue has appeared in the last 2 days or so. For the life in me I can't understand it

[urban hatch]

SOS

I just tryed everything but the mic of my ARCTIS 7P+ don't back to works...

🤬 😪

[fiery venture]

Small request can we have the sonar hot key volume step be lower than 5 per press

i have it hotkeyed to a streamdeck plus with the knobs and it basically moves up and down by intervals of 5

thats too much

[gusty grove]

shouldnt there be more options here?

[velvet walrus]

depends on what you have connected but AFAIK it looks correct to me. it should just reflect the same list of audio devices in windows, minus the sonar outputs (since you can't set sonar to output to itself)

[gusty grove]

cause all of these options have the same output option

and setting it to something different in something like discord gives me no audio

[still jacinth]

I keep having this issue where none of the sound works on my PC and none of the apps show up under each section. It'll randomly happen and then I restart my pc a bunch, switch usb ports for my stuff, and re-install it'll start working. But it'll happen again the next day. Does anyone know what might be happening?

Sometimes the app will show up here, but I wont be able to move it anywhere and I can't hear it

oh and it'll also show this red even tho my PC sees the device is plugged in and operational. Does this with the headset and mic

[versed fox]

hey folks - is enabling Dolby Atmos within windows settings and also enabling spacial sound within Sonar duplicative? not sure i'm understanding how to use both... or maybe i should be picking one or the other.

[gusty grove]

@velvet walrusin case you missed

[distant obsidian]

You should disable any spatial settings from windows sound settings and exclusively use sonar spatial feature only.

[fathom nimbus]

#supprt My spatial surrounding is not working I have tried almost everything my headset it the default on everything and it says spatial surrounding is on in the SteelSeries Sonar

#official-support rt My spatial surrounding is not working I have tried almost everything my headset it the default on everything and it says spatial surrounding is on in the SteelSeries Sonar

[versed fox]

Interesting… so in other words they do the same thing and steelseries’ solution is better? Do you know why?

Thx for the reply

[broken pasture]

in my steel series mixer i can change my game chanel to my headset or my speakers, but whenever i have it on speakers it keeps default changing to headset, is there a way to keep the default to a certain output?

[acoustic compass]

is anyones sonar not loading"?

[humble pewter]

I cant hear audio out of the "game" mix but i can hear audio out of every other mix, does anyone have a fix? My headphones are already selected on game mix

[patent fractal]

I am having trouble with my sound system defaulting to steelseries audio when I want it to stay at speakers. How do I keep this from happening? It happens when I open the app

[strange bloom]

why does this keep happening when i have my playback and recording set my snoar chat and gaming as the defaults?

[gusty grove]

from the youtube videos i see and from my previous time on this (before the whole issue with everything resetting a few days ago) im supposed to have a lot of playback options

but now most of them are gone from sonar despite still showing up in other places like discord

[mighty adder]

its crazy how bad they fucked this up

we are all having the same issue

so now i have to go to steel series instead of settings to switch my audio

shits so lame lol

[gusty grove]

dont even know what words to google for this issue

[inner quail]

with GG 60.0 they removed the difference between Arctis Chat and Arctis Game playback devices in Sonar. Arctis 7+ can do both now. However outside of Sonar you still have devices for each channel so you can still route apps to your channels.

[gusty grove]

ok so mostly a UI change and not functional change at least

[inner quail]

yes

[inner quail]

check your backup device switch

[past hazel]

SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar when the current device turns off, or becomes unavailable. For example, Sonar can detect when a Nova headset is disabled, and automatically switch your Sonar output to your speakers.

This functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.

You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.

[gusty grove]

will take a bit getting used to. Feel like there's some things that the previous way lets you do but the current way doesnt or will be more difficult to do 🤔

[inner quail]

for example?

[inner quail]

click on the cog and check that level is at 100%. also make sure that the chatmix is in the middle in Sonar and your transmitter/base station

[gusty grove]

i cant think of any off the top of my head rn. Just feels that way cause it's a bit more abstracted and giving less fine control? Maybe like in the case if i want to use the chat output settings when playing a video on media output or something

[inner quail]

I don't understand. The channels are still there.

[gusty grove]

like before i would go here and just switch Sonar media to Sona chat

but now those are gone it's a bit less intuitive on how i would switch all media channels to use chat channel outputs

and personally i felt when i first used it each of those outptus having a dedicated one made it intuitve to use and gave the feeling "wow they optimized chat to have audio output tailored for chatting and media with output tailored for media" but now it's kinda feeling "ok they all give the same output so all will have the same settings"

[inner quail]

switching channels works still the same as before. In Sonar you either drag the labels at the bottom to the new channel and if that doesn't work, (i.e. Discord), you go to the app you want to route and select Sonar Chat or Sonar Media.

[gusty grove]

some apps like discord you have to swich in the app, others like chrome you can drag and drop. This makes it a bit of a hassle if you have a bunch of apps that's some combination of both. Eg if you have them all in media then you will drag some to chat (where you will also have some others) then change the others in their app settings. Later when you want to revert you will now have to try remember which ones were originally in chat and which ones originally in media

if you could just switch the playback to the same as media you can still have them separated but still using the media settings

[inner quail]

I see what you mean now. Yes it would be helpful to give them unique identifiers instead of multiple discord or chrome labels.

[jolly canopy]

Hi, my problem is that Sonar changes the input source every time I restart my PC. Does anyone else have this problem?

[inner quail]

check your priority list. if it doen't help disable switch on reboot. #sonar message

[jolly canopy]

Ok, nice thanks so much....

[gusty grove]

i mean i quite like the tabs, just the minor issue of some being drag and drop and others manually change. If i want to make everything to be the same setting then i would rather change the category instead of changing over

[modest ember]

basically i wasnt wearing my headset for a bit and was using speakers, now i cant get audio to come back out of my headset, all i did was change the game audio to speakers but when i set it back to my headset it dosnt work any idea why ?

[timber portal]

My microphone is not working

[tired ibex]

It clearly says realtek on the mic part lmao

[timber portal]

yea

[tired ibex]

yeah?

maybe put your mic instead of realtek audio

[tired ibex]

then ur mic is not detected

[timber portal]

yess

What can I do

[tired ibex]

does it show up here

[timber portal]

wait

[tired ibex]

no

there is no microphone there as you can see

realtek (not mic) and steelseries sonar (not mic)

[timber portal]

Do you have a chance to write in Turkish?

[tired ibex]

nope

wait ill try to explain

[timber portal]

okey

[tired ibex]

Mikrofon Realtrek high definition audio NOT MICROPHONE NO SOUND IT IS BAD
Steelseries Sonar Microphone NOT MICROPHONE IS VIRTUAL CABLE

What micro you have?

[timber portal]

I don't know

[tired ibex]

you dont know?

[timber portal]

Can I open a screen for you?

[tired ibex]

I ask one more question

[timber portal]

yes

[tired ibex]

Do you have this?

or this

[timber portal]

no

[tired ibex]

then what you have

laptop?

[tired ibex]

oh wait yes lol

ofc

[timber portal]

no desktop

[tired ibex]

this is what u should have microphone arctis nova

[tired ibex]

Yes idk whats wrong

when u go to discord

and sound

do you have this in input

[tired ibex]

do you have this in sound settings?

turned off or on

[tired ibex]

not virtual audio device

[timber portal]

It would be better if I open a screen for you

[tired ibex]

ok ok fine

im not sure on how to fix but ill try

[tame mica]

why does every time i turn on my pc, i find that my sonar audio all changed... it never did this till recently

[fiery monolith]

we love sonar after some windows update

[eternal plover]

Got a question.. I have speaker and the arctis nova pro wireless connected to my pc and in sonar i can select the playback device for each of the output channels. My issue is that when i turn the headphones off it selects the speakers as playback output (which is fine) but doesnt remember to ever switch back to the headphones: not when i turn them back on or when they are on and i restart the Steelseries GG Software.
I have to manually change it ever time. Is there a way to fix the automatic selection or at least turn it off? Any help is greatly appreciated 🙏
(Windows 11 23H2, GG version 60.1.0)

[inner quail]

@eternal plover @tame mica check your backup device switch priority list. #sonar message

[eternal plover]

thanks! that worked

[tame mica]

thank you, thats much better

[dire bay]

Sonar with windows 11

[past hinge]

for some reason, my audio device in sonar keeps switching to monitor audio. its done it about 6 times now, twice this morning and 4 times yesterday

it does it randomly, however once it did it when i connected my controller

its been happening since i installed the latest nvidia driver

its quite annoying and embarassing

sorry if this is the wrong place to ask about thsi btw.

i use a steelseries arctis 5

[ornate heath]

How do I make it so people can't hear themselves when I'm streaming my desktop with audio on discord?

They can also hear me twice as well

[inner quail]

try this: #1220086204104704180 message
or this: #1224899766178287686 message

[ornate heath]

I'm on Win11, it doesn't seem to work

[inner quail]

What about the system audio option in Discord?

[ornate heath]

I want people to be able to hear my desktop. The issue is that with Sonar active, they can now hear themselves and also me twice

[inner quail]

And there is no volume mixer on windows 11?

[ornate heath]

Muting the second one does nothing for anyone, the top one mutes it for everyone including me

[inner quail]

@ornate heath how about this? #1220086204104704180 message

[velvet walrus]

yeah, i've never tested it myself but i think that moving discord to output to "Game" would likely fix it?

I think that's why the bug is happening in the first place: discord tries to remove it's sound output from whatever output the screen capture is capturing... but since discord is on a different output, it doesn't know how to look for itself there and remove itself from a secondary output.

compared to if you don't use Sonar, then everything is outputting on just one output, so discord knows how to remove itself from the audio capture

alternatively: you can use streamer mode and have your desktop audio get mixed into your mic output. the upside to this is that you can leave discord outputting to the chat device. the downside is that everyone would hear whatever you're streaming, even if they're not watching the video.

[ornate heath]

So setting it as Game did fix them hearing themselves, and they can still hear everything else which is good. The only problem left is that they can still hear me twice, once over discord and once in the stream

[crude forge]

How can we suggest/contribute a game preset (Enlisted to be specific)?

[velvet walrus]

If you made your own you can share it in #1209138827571232819 and if you want to request an official one you can post in #1070392859125104660

[crude forge]

Feature request it is. Thanks!

[hidden pollen]

anyone had an issue where the sound is onlu coming out of the right ear on the arctis pro wireless headset?

[heavy sage]

anyone have issue with mic? i can tap on mic and it picks up but if i try to talk my mic doesnt pic up anything

[river tulip]

does your mic glow red? or have you checked your windows input?

Does anybody know why the discord app and discord mic why it dosent get moved to the channels. i try to move them but they just dissaper when i try to move them game or mic channel

[heavy sage]

no, ive checked everything and its correct. if i tap on mic it picks it up a input but as soon as i try to speak my mic wont pick my voice up

[river tulip]

are you checking it on discord or on the sonar?

[heavy sage]

ive checked it on discord test and it picks it up but calls it doesnt

[river tulip]

1. Discord input Device 2. Windows Input Device 3. Update audio deive 4. Turn off Advanced Voice activity on discord (this have worked for some )

[fervent jetty]

Hey everyone, I just bought the Steelseries Nova pro wireless for my Xbox. I want to get the most out of my headset, is there a way to get sonar on my Xbox to update and edit my EQ? And if there’s no what will I need to do in order to get the preset EQ for Xbox or be able to edit / update my EQ

[violet grail]

Sonar is Windows 10 and newer only unfortunately

https://steelseries.com/blog/how-to-use-sonar-eq-profiles-on-console-steelseries-1005

[fervent jetty]

I understand that part, but how do I activate the preset EQ settings for console on my gameDAC? I only have Flat, bass boost,focus, and smiley.

[spring junco]

has anyone had an issue with discord audio from friends not being recorded in their game clips?

[violet grail]

You might need to update the headset to get them

[peak wraith]

Hi guys, every time I switch my PC off and on again, my headset doesnt work once turned on because sonar automatically changes the playback channel to something other than my steelseries headset. Does anyone know how to prevent this from happening?

[rigid sandal]

seems like a common bug https://discord.com/channels/299040363123965952/1225914989160824934

@peak wraith but you can still try to put all you devices other than your headset on the excluded list for the backup device switch maybe that helps, also you can try deactivating the backup device switch. But nothing of those helped for me.. :C

[wispy scroll]

bro the what the- is up with my rival 3 ????

its not properly registering

i bought it at end of dec 2023

[untold sigil]

i am going crazy since a few days now. Every time i reboot my pc, sonar loses all settings and needs to be reconfigured.

It used to only happen on windows/driver updates, which is frustrating enough but now it's several times per day.

Does anyone know of a fix?

[inner quail]

does it actually loose settings or is it just resetting to other playback devices?

[untold sigil]

i don't see a functional difference

it configures to a sound device i never use

[inner quail]

loosing settings would mean for example the equalizer settings you have saved are gone.

[untold sigil]

and is not the default in windows

[inner quail]

take a look at backup device switch settings

[past hazel]

SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar when the current device turns off, or becomes unavailable. For example, Sonar can detect when a Nova headset is disabled, and automatically switch your Sonar output to your speakers.

This functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.

You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.

[untold sigil]

ah i never touch the equalizer. i just want my sound channels to stay the way they are between reboot. these:

[inner quail]

if this doesn't help disable the switch on reboot option.

[untold sigil]

will try this. thank you!

looks like that did it! thank you!

can't fathom why this would be a default setting, but i'm very happy it's fixed.

[pliant elbow]

I have no idea why but whenever I turn on my headset, it doesnt get set in the Mixer part in the sonar, I have to manually chose my headset to use it everytime

[past hazel]

SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar when the current device turns off, or becomes unavailable. For example, Sonar can detect when a Nova headset is disabled, and automatically switch your Sonar output to your speakers.

This functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.

You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.

[violet grail]

Check that out @pliant elbow ^

[pliant elbow]

Thanks!

[rare thorn]

Hey guys, anyone/any streamer.
with the latest update is anyone having a problem with Nvidia broadcast over righting your sonar settings?

[spring igloo]

sorry noobb question here, ever since the last update for sonar. My audio device won't switch to speakers.
It still thinks that my wireless novas is still turned on thus taking priority.

Before it wasn't like that regardless of order in the list, it will override which ever is priority.

Here is my settings attached. Do I need to change something here to make it work like before?

Automatic Back Up Device Switch : On

Automatic Back Up Switch at boot/reboot : On

Steelseries Wireless Headset Options ->
Consider my device as unavailable if it is plugged in but not powered on : On

List

Headphones (off)
Speakers

Thank you.

[fresh ridge]

how the hell do I turn off sonar

is aggrivating

[wind vortex]

i'm having a problem with my sonar at the moment

it keep loading and doesn't stop

it was working before but now it keep doing it

is there a way to fix it?

[sweet summit]

Hello. Are there any plans to fix it so that Sonar does not auto swap your audio output to a new device that connects? I have a NVIDIA graphics card and the driver includes audio devices for HDMI outputs. Every time my monitor goes to sleep and wakes up, Sonar auto defaults all my channels outputs to the GPU Audio Driver instead of my Arctis Nova Pro. This is SUPER annoying and leads to me just leaving sonar off. I have tried using the Backup device switch in Sonar settings to exclude the monitors, but it doesn't fix this issue.

[tulip garden]

Hello guys, I just wanna ask if we can control volume of each individual app using Sonar? I mean when I have multiple apps in "Games" section, can I adjust the volume of each one seperately?

[hoary oak]

did you ever get a solution for this?

[spring grove]

No

[inner quail]

@hoary oak the solution that worked for me was uninstalling and reinstalling GG manually. I wish I would have made a backup of %appdata%\steelseries-gg-client though cause all my settings where gone afterwards.

[spring grove]

I tried that and it still wouldn’t work even after working with steel series they had me just go through and uninstall other programs/games off my computer I just gave up

[inner quail]

Not in sonar but you can still use Windows volume mixer for that. I personally just use a different channel when I want to accomplish that. Usually it’s not more than 4 apps I need to do that with.

[inner quail]

Do you use an application firewall?

[spring grove]

Nope as of right now the computer died so hopefully when I go in and rebuild the problem will be solved

[elfin path]

Having an issue where my Stream output isn't picking anything up outside of GG, anyone else?

[fresh ridge]

Ty daddy

[tawdry gust]

Hi, I'm having a weird issue I didn't seem to have before, where audio would have something similar to noise cancellation when I have sonar on, is there a fix/setting for this?

(sound is just clearer when i have it off)

[inner quail]

Chat Clearcast is enabled by default since GG 60.0. you can disable it in the chat tab.

[lapis mural]

Steelseries GG Sonar is defaulting my audio to Monitor's audio everytime i boot up my PC..

it started happening after i installed a new monitor through Display Port.

help pliz :(

[tawdry gust]

Alright, thanks

I'll try it out later today

[inner quail]

Check your backup device switch priority list. If it doesn’t help you can also disable the switch on reboot option.

[past hazel]

SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar when the current device turns off, or becomes unavailable. For example, Sonar can detect when a Nova headset is disabled, and automatically switch your Sonar output to your speakers.

This functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.

You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.

[lapis mural]

yea thanks just saw this in settings.. lemme see if it works

nice it worked

[celest jungle]

Is there any way for me to stop listening to what comes out of my own microphone? I don't know why it's happening but, if I so much 'touch' the mic or cough, I can listen to it through the headset..

even the noise of the fan can be heard through it

ah, silly me, it's 'mic sidetone'

[lapis mural]

[lyric wadi]

Anybody knows why steelseries messes up with my Sound setting from PC itself? Every time I turn on my PC the Sound is gone

[inner quail]

read from here #sonar message

[lyric wadi]

ok does nothing for me

[patent fractal]

I'm in the same boat as you Cay

[sweet summit]

@lapis mural sounds exactly like my issue #sonar message

[lapis mural]

device priority fixed my issue

i excluded all those devices

except the headphone

[inner quail]

In some cases the excluded devices list unfortunately doesn't work. I've noticed that with monitors and controllers. Not all monitors seem to be affected though. Also Nvidia updates seem to mess with the priority list. I blame the Nvidia audio driver updates. I hope they l'll fix that.

[eager patrol]

We found a bug - this happens if the excluded device was previously top of the list we are working on a fix

[inner quail]

so the workaround would be moving it down in the priority list and then excluding it?

just tested it with my controller. yes that fixes it. thanks! ❤️

[heady mulch]

guys i need help

when i open my sonar it always sets up my monitor but i want to set up my head phone

[tidal island]

hello

[heady mulch]

i want realtek audio but its not set sup automatic in past is set up it self

[tidal island]

i also need assistance with the mic settings to best suit my razer kraken v3 x wired headset

[covert gazelle]

Is it possible that the gaming audio channel only serves as routed manually as media and others? I despair that it should always be default in windows when I only have interest in the spatial audio and equalizer to work with games, I know I can assign it manually but I would like to disable the default every time I turn on my pc

[heady mulch]

I live what you say

[covert gazelle]

yes bro, I like sonar but I don't understand why gaming can't work like all the other channels and should be default, even if you change the default device in windows sonar still works, that's why I don't find sense that it should always be default.

[tidal island]

go to audio settings in windows 10/11 and there should be an option to select which audio devices apps use

im using windows 11 should look something like this

just press the down arrow on each app and select the desired audio device

[covert gazelle]

but that's what I mean, I would like Gaming to serve as Media, Aux, Chat, that I choose myself in which apps to use, not to be the default in windows every time I turn on my computer.

My question is if there is a way to prevent it from defaulting, I know that manually just change the default device when turning on the pc but I would like to see if there is a way either inside or outside the app to solve that

[tidal island]

heres an example of what i mean

ya the windows setting will make sure what ever application uses u set in output or imput divice option as shown but i still make sure i set the audio playback device in the ingame settings as well

[fiery palm]

Is there a download for windows 11

[tidal island]

yes im running windows 11 and sonar works great

its the same way as if ur downloading for windows 10

[trim trout]

Well done on the Device Priority List update, very needed EA ❤️

[hollow ibex]

@violet grail scam

[violet grail]

Ty for the ping

[dim cradle]

I had the exact same thing start happening to me just a few days ago. I didn't get a new monitor or anything like you're describing-- nothing about my setup has changed. However for some reason every time I restart my PC, all of my sonar channels (game, chat, media, & aux) are defaulting to my monitor instead of my steelseries headset

Not even just on restart. I've noticed that even if my PC goes to sleep, if it is asleep for long enough, all my devices change to my monitor instead of my headphones. Super annoying.

[inner quail]

Check your backup device switch priority list. It is also possible to disable switching on reboot.

[dim cradle]

Love randomly waking up in the middle of the night to the sound of random pings/notifications going off in my office because steelseries suddenly decides it wants to output through my monitor

[dim cradle]

Saw your response above and just disabled the setting. Just popping in to note I am also experiencing this. wondering if something changed in the last update

It is really annoying. Used sonar for about a year now and never had this happen or even knew this setting existed

[dim cradle]

I expect that will fix the problem