#archive-user-support

1 messages · Page 56 of 1

tender rapids
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Can I put a windscreen on my arctic 7s mic?

bleak jetty
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sure

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no idea what that is

night forum
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about 2 months ago i bought a rival 3 but now the scrol is giving a weird noises, do you something about it ?

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someone can help

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?

warm heath
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what scrol

night forum
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the button of scrol

warm heath
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for volume right?

night forum
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for scroling pages

warm heath
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o a mouse

night forum
#

yeah

warm heath
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i tought arctis not rival xdd

night forum
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XDDD

warm heath
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hmmmm

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try looking up in google there must be some vids or pages idk

night forum
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ok thanks

warm heath
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ive heard it happening wih rival mice bfore but never found a way to fix it

night forum
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i see

mystic idol
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Does dac(dac + acrtic wrieless pro) have extended functionality with wired earphones, because for me it plays the sound, but I can not change the audio profile nor control the volume.

radiant thicket
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@proud linden

proud linden
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@radiant thicket thx

radiant thicket
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Np.

simple widget
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Hello is it okay to use a phone charger to charge Aerox 3 wireless ? like plugging it in a wall outlet ?

simple fulcrum
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hello, couple months ago my steel series arctis 1 wired started to become distorted on my computer but on other devices it isnt distorted what do i do

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please help

golden swan
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Okay so I've had this headset. The Arctis Pro + GameDAC and I've had issues with it ever since.

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For playing $230, this shit is dysfunctional.

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I contacted support shortly after getting it because there were several different problems all at once.

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FIrst, GameDAC Game. The audio channel didn't show up unless I unplugged the device and plugged it back in.

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Second, open first booting up the device. The mic quality would just be bass boosted to hell and back.

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Third, talking into the mic after getting Speakers (GameDAC Game) to show up would result in all audio from the headset completely going silent.

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I'm still not done.

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Fourth, I would have to unplug this headset 3 to 7 times for it start working as advertised.

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And now my fifth and final problem. It is now not responding to options I change in Steelseries Engine.

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Also sixth.

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I've factory reset it, I've turned off "Fast Startup" and I've uninstalled drivers.

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My return window closed as I finally got the damn password for the Amazon account.

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I'm stuck with this headset and I just want it to work.

austere orbit
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Is it possible to display the battery status from the arctis 7 headphones on the apex 7 keyboard?

golden swan
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RMA?

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@radiant thicket what?

radiant thicket
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Send proof of your problems and the S/N code to ss

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You should get a replacement

golden swan
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Okay. Thanks

radiant thicket
mild swallow
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this happened a while ago but i cant find a fix even now, but when i try to install the steelseries engine or steelseries gg engine thing, it just refuses to load after ive installed it, anything i can do?

trim ridge
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Hey so im having a problem where steelseries gg detects my rival 110 mouse however the drivers arent working properly and my mouse shows up in device manager as HID-Compliant device so any modifications i make to for example what button is mapped to the side mouse button it has no effect

rare steeple
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The scroll on my Rival 300 is twitching back and forth

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For example if I scroll up it sometimes twitches down

empty mica
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Hey 😄 I got a problem with OLED screen with my Arctis Pro Wireless. I thought I have setted everything okay but still I do not see on OLED information about for example who joined server 😦

arctic crater
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I'm having a problem with my Arctis 9x. Whenever I try to play RDR2, the audio is perfectly fine. But if I join a discord call with some of my friends, I can't hear any audio at all. I can hear the audio from the discord call, but not the game. This is the only game I have this problem with, and I've been unable to find a solution anywhere else.

outer crypt
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I'm assuming you're using bluetooth?

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If so, that's bluetooth for you.

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You can't use the mic and get high quality audio at the same time. If you want to you need to get an xbox controller adapter.

calm merlin
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hi i just got arctis 1 wireless today and when i connect it to my computer with dongle my pc lost connect with wifi how can i fix this i cant use it wireless on my pc

dry pier
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Hello i've got a problem with my headsets. Its new but the microfone dosent work. Its arctis 3 what ca I do?

bleak jetty
tender rapids
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Hello, do i have to talk in english to the support ? The shop page is in my language but when i'm going to the support this is only in english 😦 Do i must create a ticket in english?

bleak jetty
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the support team will use google translate i believe

tender rapids
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Then it's better if i write it in english even it's not the best one!

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Thank you

empty mica
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Does anyone use Arctis Pro Wireless and Blue Yeti mic? Did you solve how to have monitoring from Blue Yeti? I do not want to be loud when speaking in the middle of the night 😄

cedar flume
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in the engine i was looking for spotify so i could sync the oled in my keyboard to it and i could not find it what ever happened to it

cedar flume
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oh wow

fiery nova
radiant thicket
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i want a non sus third party integration

bleak jetty
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gamesense ultimate

fiery nova
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Or gamesense essentials

radiant thicket
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how tf do i implement it

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im confused

bleak jetty
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read the readme

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that's why it's called a readme

radiant thicket
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tldr

fiery nova
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Then no wonder you're confused

radiant thicket
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yes

prime hull
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can you connect artics 1 to mac?

bleak jetty
low remnant
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hey i bought a steelseries apex 7 keyboard yesterday and was able to use the passthrough usb, but today it's not recognizing anything i plug into it

simple trench
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i need help connecting my artics 3 bluethoot i just got them today but im not sure how

bleak jetty
simple trench
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they blink green (not rapidly) and when i try to connect it they dont appear

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when i first connected them they blincked rapidly

sick surge
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Hi I received my Apex pro around christmas and the tab key has not been working well since day one. I have to smash to make it work every ten minutes. What should I do?

bleak jetty
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rma it

sick surge
bleak jetty
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return merchandise authorization

sick surge
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Okok thanks a lot

bleak jetty
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return it or get a replacement

sick surge
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Thought that I could fix it

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okok i will thank you!!

bleak jetty
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i mean, you could pull off the keycap and check if there's anything stuck there

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outside of that i would not recommend disassembly unless you know what you're doing

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and you're going to void the warranty that way

sick surge
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oh forgot about that yeah ://

edgy slate
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i was searching for this cause thinked maybe someone else got this problem and got an answer but i find it its en engine bug that charges the headset but shows it like the last amount you got at the headset im charcing it again whike the pc was open for 1 sec and its fixed

tawny grotto
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Hi, I've recently got a brand new Arctis 5 (2019).
It seems to have a really bad USB connectivity with my Acer Nitro 5 (AMD Ryzen) laptop. The sound appears fuzzy and drops out.
I've tested with other laptops and it seems to work fine.
Went to send the laptop in for service thinking maybe it's the I/O Board problem.

They've done several test such as changing the motherboard and formatting the SDD, still can't fix.
So they managed to get the same exact laptop model as mine to test, it had the same problem as well. But when they tried with the same laptop using an NVIDIA, it works fine.

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  • So it may have been a software/firmware compatibility issue??
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Is there perhaps some SteelSeries-AMD support that isn't iron'd out yet?

calm merlin
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hi i just got arctis 1 wireless today and when i connect it to my computer with dongle my pc lost connect with wifi how can i fix this i cant use it wireless on my pc

weak geyser
tawny grotto
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So I probably have the unluckiest rare chance that the Arctis 5 was just somehow incompatible with my specific version of Acer Nitro 5 then...

weak geyser
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Probably. Honestly I would be willing to bet it was some glitch on Acer's side of things (rather than AMD or Nvidia) that caused the issue. Especially since up until very recently (and especially with first gen Ryzen mobile), laptop manufacturers were still treating AMD chips as the cheap alternative when it comes to buying laptops

tawny grotto
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What utter disappointment, after drooling at the Arctis 5 ever since it first came out way back then.

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Finally got the courage to treat myself with something expensive and it just so happens I can’t use it.

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Anyways, they’re still trying whatever they can to figure out a fix despite almost 2 months now.

indigo shale
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Who can say me an good Grip Tape for the Rival 3? ^v^

compact saffron
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Hello

I recently bought the 7x headset and love everything about it except for the microphone. My friends all complain about the quality of the mic on Xbox. So I decided to test it with a friend and without telling him what headset was in he thought my old headset sounded much better. This is really disappointing as my old headset was a very cheap pair of Turtle Beaches. They say that the mic has static sound whenever I speak.

I tested my headset with a friend over Discord on my laptop and he said it was crystal clear. So the microphone issue seems to be solely to do with the xbox. I have tried different USB slots and even tried it on my old xbox and there was the same issue. I appreciate that wireless mics may not be as good as a wired mic, but they said my mic actually sounded worse when wired straight into the controller compared to wireless.

Can anyone give me any tips or feedback on how to get the best microphone quality out of 7x on the Xbox?

tender rapids
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guys where can i get a return ticket so i can send my package back?

fiery nova
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From official support

tender rapids
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but can someone explain it to me because i dont get it

fiery nova
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What don't you understand

tender rapids
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so i wanna send my package back to steelseries and in germany you need a sticker for it so they know that its a return. but i dont know where to get it. i googled and some websites said they would send it in a mail but i dont know which email address i must contact

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or could someone explain if i can just swap the keycaps from american to german or are there any diffrences in the number of keys

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anyone there?

lunar anchor
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Hello, my pc isnt syncing the profile to my arctis wireless pro

tender rapids
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hi!

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i need help

indigo shale
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Whats an good Grip Tape for Rival 3?

tender rapids
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pls help

indigo shale
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Sorry i am Bad in Tech stuff

lunar anchor
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Better said what you need rather than asking not specific help

cloud nexus
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What should i do? i have ARCTIS PRO + GAMEDAC head set but it broke down in less than a year i tried to return it to the shop i bought it from and they said that i damaged them on purpose but the funny part is that i have never dropped my head set! what should i do now ?

tiny wharf
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hey i got the artics 7, and yesterday it stoped working. it only works if i go to sound and turn on ( disable all enchansments )

fiery cipher
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Anyone have the issue with the arctis 7 only charging if its turned on? Ive tried different ports and it only charges if i leave the headset on.

weak geyser
weak geyser
tender rapids
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any good replacements for the default ear cushions for Arctis pro? they're uncomfortable, lol

bleak jetty
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Brainwavz

boreal geyser
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Dumb question is incoming

How can i add macros? I know that i just have to replace the usually function with the new function. But if i set the new function, the old one isnt working anymore. https://i-am.alone.gg/aUwuu9N8_ (this keys - i used insert as ex.)

bleak jetty
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Comfort is subjective though

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Yeah, if you set a key to do something, it's not going to do the old thing anymore

boreal geyser
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But why this macro is set as default and insert just if i press shift?

warm heath
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it would be good so u could do so it would do something else when "FN" is pressed

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or shift

bleak jetty
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Not quite sure what you're asking maurice

boreal geyser
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its okay. I got my answear. I just thought its possible to use both functions like "insert" and "new macro"

runic geyser
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Hello, I'm downloading steelseries engine 3 but it won't turn on, it gives an error, I click, click, it won't open.

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@fathom patrol

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@bleak jetty

bleak jetty
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don't at mods

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besides, we don't even work for steelseries

runic geyser
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how ?

fathom patrol
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@runic geyser best bet is to create a support ticket and reach out to the CX team

bleak jetty
runic geyser
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who is CX team ?

bleak jetty
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customer support

fathom patrol
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My knowledge on the engine program is fairly limited so I wouldnt be much help ☹️

bleak jetty
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@runic geyser anyways please read the #rules again

fiery nova
gentle sorrel
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@tiny wharf do u have a big head btw? kinda similar to an oblong head?

tender rapids
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hello I bought the rival 3 mouse but the steelseries engine software does not detect it could you help me on this subject?

inland veldt
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@bleak jetty

bleak jetty
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doesn't sound like it's double clicking, just maybe a bit creaky

inland veldt
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It doesn't sound like the right one tho

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And it feels different

bleak jetty
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yeah

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just rma it

inland veldt
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What will that do?

bleak jetty
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they'll send you a code for a replacement if it goes through

inland veldt
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What if i bought it from a store?

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That isnt steelseries

bleak jetty
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which store

inland veldt
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Elgiganten

bleak jetty
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contact them first then

inland veldt
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Okay :(

gentle sorrel
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guys if i get the arctis 7 with leather 50mm ear cushions instead of the airweave 40mm ones will it be comfortable? or will it only reduce clamping force and make it breathable?

split crane
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well the Leather or Pleather actually

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it reduces more sound may heat your head more when gaming

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teh Only reason why Steelseries uses tehse Airwave ones is because of airflow and breathing for your ears

supple wigeon
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anybody in here using the arctis pro wireless with a GoXLR?

warm delta
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I’d be a bit surprised lol because that’s very expensive

supple wigeon
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Yeah for sure it is.

split crane
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not a bit

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a lot

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lol

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my cousin uses the goXLR

warm delta
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What mic?

supple wigeon
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This is my setup. It's weird because I was using the wired pro before and no problems. I get a weird effect in the headset when I talk into my xlr mic

split crane
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Arctis 7 Wireless I think

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maybe wired

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oh I see wireless sorry my bad

warm delta
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Why would you use a goxlr for a headset

split crane
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sound board man

supple wigeon
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streaming

gentle sorrel
split crane
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if he was planning on using the soundboard you would have to route your headset through the sound board itsself in order to actually use the mic

warm delta
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I think it’s a waste of money if you’re just using a headset mic

split crane
supple wigeon
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I'm using an xlr mic. The headset mic is diabled

split crane
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so what are you trying to do then???

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I am confused

gentle sorrel
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why?

supple wigeon
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I use the goxlr for streaming

split crane
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they are comfortable

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but this also depends on the person and how they like them

warm delta
supple wigeon
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lol

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I'm getting a weird echo in the headset like I have an effect on to mod my voice but nothing is on

native dagger
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ohh

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thats in settings

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something called mic talkback or something

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theres a low, medium, high, and off setting

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i use off idk who would use it

supple wigeon
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sidetones?

gentle sorrel
# split crane they arent bad so far for me

the thing is the arctis 7's are the best wireless headsets i've tried alongside the void elite but the arctis' clamping force is too tight and the void elite is a bit loose so that's why i think imma try to expand the headband a bit and try them with leather ear cushions

native dagger
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yes sidetones

warm delta
supple wigeon
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I have them off

native dagger
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oh

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did u save the setting

supple wigeon
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Kinda beating my head against the wall on this. Thought maybe somebody might have experienced this.

supple wigeon
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I use voice mods with the goxlr when I stream and it just sounds like i'm using one

split crane
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hmm

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also my chat mix is seemingly not working

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hey man you can keep that

jade trench
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Hi, I have a stall problem when moving lightly or just after I lift my mouse to reposition it, I thought it was from my mouse (a rival 110) so I bought a new one (rival 3) and become what? Same problem ... Finally, I have a basic Lenovo mouse which has no bug, so it only comes from my steelseries mouse and I wonder if the problem will not come from the steelseries engine 3. I have installed and reinstalled it but nothing has changed. Need help plz.

gentle sorrel
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btw guys if anyone has the arctis 7 with leather ear cushions or any other comfortable ear cushions please tell me if u'd recommend it

tender rapids
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my mic is making a small buzzing noise

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anyone know how to fix this or would i have to get a replacement mic

dusty thicket
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My new artic 7 wireless mic isnt working in VCs, works in the discord settings thing check thing though

split crane
split crane
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So go to Control Panel

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The sounds

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And in recording go to your Arctis 7 and make it default

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Or right click the speaker on the bottom of your task bar

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Press Sound settings

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And in the Microphone make Arctis 7 Chat your default

dusty thicket
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is it

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all that u say ive done

native dagger
dusty thicket
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@split crane if u can help

tender rapids
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here

gentle sorrel
fiery nova
tender rapids
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no i want to

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so you see this key

bleak jetty
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configs

tender rapids
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i want to bind it

bleak jetty
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and make a new config

gentle sorrel
bleak jetty
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then when you select the steelseries key

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have it change profiles

tender rapids
bleak jetty
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this is my mouse, but same idea

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you go to launch configuration -> select a different profile

tender rapids
bleak jetty
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yeah create a new one

tender rapids
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the problem saucy here is

bleak jetty
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and save your new color settings

tender rapids
#

the steel series key

gentle sorrel
tender rapids
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i clicked the plus

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but it took me here

bleak jetty
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no

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don't click the plus

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click save

fiery nova
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You don't need to do that

bleak jetty
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the plus is for adding applications which will automatically cause the keyboard to switch to that profile

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so you can have a profile that automatically launches when you open spotify, for example

tender rapids
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ah..

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so uh i dont think its bindable

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if i point my cursor to a key

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it does this

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but if i put it towars the steel seires logo

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it dosent highlight

bleak jetty
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it's probably hardcoded as fn key

tender rapids
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oh

fiery nova
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Works for me

tender rapids
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i mean I can bind it to a different key to it then

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for me it dosent idk why

bleak jetty
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might not be possible on the apex 3, i don't know

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you'd have to ask official support for that

tender rapids
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ah,

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but if i want to bind it on a different key

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the F8 key for example

bleak jetty
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sure

fiery nova
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Then do what I've shown in the picture - Press the key, go to apex 3, launch config and choose the respective profile

tender rapids
bleak jetty
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you're on keyboard buttons

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change that to launch config

tender rapids
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it works

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thanks

fiery nova
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Great

dusty thicket
gentle sorrel
# dusty thicket scroll up

so the mic works on discord only but nothing else basically, i had kinda the same issue when i 1st got them, what do u have the default communication device as? game or chat?

dusty thicket
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mic not working in discord VCs

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it works in eveything

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including discord

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but not discord VCs

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u know the "Lets Check" inm settings

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it works there

gentle sorrel
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ok u need to make the arctis 7 chat as default for communication

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and on discord select "arctis 7 discord certified" with a checkmark next to it

dusty thicket
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in settings?

gentle sorrel
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1st thing i said is from the PC setting itself

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2nd one is in discord settings

dusty thicket
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its game on output and chat on input in teh PC

gentle sorrel
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also make sure when u make arctis 7 game ur default audio device u go to properties and disable all audio enhancements

dusty thicket
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ye

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it is

gentle sorrel
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so u've got arctis 7 game as default for audio and chat for communication and mic still doesnt work?

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can u hear anything u play or ppl on discord VC?

dusty thicket
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when it default

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only mic works'

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headset dosent work

gentle sorrel
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what about when u put both output and input as "arctis 7 discord certified"?

tender rapids
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wait how can I bind them all in one profile

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i want to like

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every time i plress F8

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all diff profiles are played diff

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i just did a is deafult, same with b and what not

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nvm i fixed it

bleak jetty
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have profile 1 link to profile 2 link to profile 3 etc.

tender rapids
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yea i did that

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thanks

dusty thicket
gentle sorrel
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that's actually pretty weird, when i had mine mic didnt work and i couldnt hear anyone on discord but it was cuz i had arctis 7 game as default audio w/o disabling audio enhancements and i always had "arctis 7 discord certified" as output and input as the same or as chat

tender rapids
#

my mic is buzzing when i speak

gentle sorrel
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@dusty thicket 1 question, do u have a fairly big head or oblong shaped head?

dusty thicket
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@gentle sorrel no

crystal hill
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hey i have a rival 110 mouse and my scroll wheel has been jumping to the opposite side of my scrolling and its very tough to scroll down some pages because of this any fix?

peak cape
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My apex pro tkl keeps flashing and not connecting to my computer, is there something wrong with it?

dense epoch
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my ge66 raider keyboard light went out last night lmao is it becuase of update?

modest anchor
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In my arctis 5 headset

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all the sound is going into my left ear and not my right,

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Can some please help me?

weak geyser
bleak jetty
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@icy relic

icy relic
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I see

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Thx

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I will try in a few minutes

modest anchor
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@weak geyser That didn't work sadly

icy relic
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Saucy its working thx you very much the best support in the world

tender rapids
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Hello I happen to have lost the registration code for my Rival 3 mouse, what should I do?

fiery nova
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What do you need it for?

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And how did you lose it, shouldn't identification be on the mouse itself?

willow raft
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Can someone help me with my led? Every button works normal except of the enter button. It changes his color always to green

tender rapids
#

what should I do

outer crypt
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iirc the only device you can register is the arctis 3

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you don't need to register your devices. (well, you just can't)

tender rapids
#

ahh okay

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but the steelseries engine software does not detect my mouse (rival 3)

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could you help me

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my steelseries gg won’t open can I have help pls

quaint sorrel
#

hi i need some help guys i have a Arctis 5 Black Legacy that i bought some years ago and they are fine but i just saw now that they updated the steelseries engine and its now stellseries gg and eveything there is good to but on the website my Arctis 5 Black Legacy are not registered but in the past i remember registering them and i lost the box and the code so i only have the serial number on the set so is there any way i could maybe register it ?

outer crypt
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you can't register the arctis 5

quaint sorrel
#

oh cant because i lost the code or in general?

outer crypt
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in general

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the registration is for the arctis 3

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well, was for the arctis 3

quaint sorrel
#

ok ok tks didnt know

crimson pewter
#

my arctis 9x are oddly broken

i use the xbox dongle to connect it to my pc

recently its been somehow just messing up all the audio to the point where i cant even load youtube videos and twitter videos until i disconnect and reconnect the headset

help?

mystic idol
#

Steelseries dac (arcitc pro wireless + dac) doesn t give bass to wired earphones, so the sound feels flat

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Equalizer settings don t work on wired earphones somewhy

amber sage
#

sensei 10 mmb LED doesnt change

tight abyss
#

guys ı use arctis 5 and when ı stream on twitch they can only hear the sound of me and the game the stream cant hear the friends talking on discord

fiery nova
#

Doesn't sound like an issue with the headset

tight abyss
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ı cant mix the game and chat voice

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i think thats not a issue with the headset

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something with the streamlabs

amber sage
tight abyss
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i didnt saw them

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thanks for help

amber sage
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np

brave lotus
#

Hello all I have a question

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I own a steelseries rival 300 but it is double clicking. Anyone have a solution please or advice?

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Left click double clicking

fiery nova
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RMA, contact support

brave lotus
#

Thanks

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I tried mass clicking but no success (Should I try again and more?)

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And Im afraid about to use a software to prevent it because it will add delay to the click and Im playing FPS games so..

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I cant RMA because its more than 2 years I own it

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I tried to search to buy another Rival 300 but I dont know why Steelseries does not sell it anymore.. :(

#

Do you think that the HP Omen 600 is similar ? I heard that they made it with Steelseries so..?

#

Sorry I know Im asking a lot but you guys are my final hope.. I love this mouse so much..

amber sage
#

no worries no worries

#

I loved my old mouse too

#

Im just looking through

brave lotus
#

Thank you, you are really nice !

#

The HP Omen 600 is the closest mouse I found so Im asking your opinions

amber sage
#

lemme take a look

brave lotus
#

Ok thanks

amber sage
#

look at the rival 3's

#

or the 310's

brave lotus
#

I heard that 310 not same

#

I will look at rival 3

#

Why there are differents dimensions of Rival 3?

#

One is like the 300 and another smaller

#

Oh no sorry the rival 3 is smaller

#

I have the Logitech G502 but feels so heavy dont know why

amber sage
#

steelseries make very light mice

#

comparitively atleast

brave lotus
#

I want same shape of Rival 300 cause with smaller I cant :/

#

And same acceleration (50G)

#

That's why I saw HP Omen 600

#

Do you think I should buy it ?

amber sage
#

looking at it I'd say its a good fit

brave lotus
#

Its a good replacement of Rival 300 right?

amber sage
#

ley me double check

brave lotus
#

Okay

amber sage
#

maybe one of the steelseries senseis would work

#

cant change the colours on the omen 😉

#

it uses a very good sensor

#

tis incredibly light so youre taking a risk with the omen

#

but ultimately up to you

brave lotus
#

Why taking risk with Omen 600?

#

Because its lighter than Rival 300? Same weight no ?

#

But the Sensei is smaller than Omen 600

amber sage
tender rapids
#

My keyboard is having some issues

#

Randomly clicks the ` key

brave lotus
#

I want a light mouse so I think its good @amber sage

amber sage
brave lotus
#

This is the closest mouse similar to rival 300 shape and acceleration (G)

amber sage
#

Id say its your best bet then yes

tender rapids
brave lotus
#

Okay I will test it thank you @amber sage you are great man!

amber sage
amber sage
brave lotus
#

Thanks !

inland minnow
#

Hello. I have made a macro on my keyboard and I have set the delay to 0 ms. When i play the macro there is like a 50ms delay. Why is that? The same macro works fine on my mouse

sturdy wing
#

anyone know why my arctis 1s play things like youtube so low but games are fine?

neat wadi
#

does anyone know why my steel series arctis 7p keeps cutting out

novel whale
#

hey does anyone know what it means if my rival 3 wireless blinks a yellowish green and then disconnects?

flint marsh
#

My mic randomly stopped working on my Pro Wireless, i can still hear through the sidetone and if i connect with bluetooth the mic works fine, i have reinstalled the steel series engine twice and rebooted atleast 5 times now and still can't get it to work.

#

In windows sound settings where you can test your mic, theres no sound.

#

Nevermind, it was just windows updating and it 'unset as default' even though i made it default multiple times...

bleak jetty
#

unfortunate

flint marsh
#

Just spent the last hour trying to fix this, then i actually tried the windows trouble shoot button that never works

#

and it fixed it

weak geyser
#

Yeah a lot of the time if a device just randomly quits working it's because Windows decided to change a setting somewhere

crimson sparrow
#

hello guys, i need some help

#

having some issue with Steelseries GG

#

since i downloaded SS GG, my arctis 5 wont changing the setting (equalizer, bass boost, i hear no different) and even the RGB wont change

#

anyone know how to fix? thank you

rain walrus
#

My Arctis 5's audio is only coming out of the left ear while using the game channel, but comes out of both while using chat .

tender rapids
#

hello, does anyone know how to fix a static noise with the arctis pro wired when the volume slider on the ear is on 100% (when i slide the volume down i dont hear it anymore) but i never want to hear it

crimson sparrow
#

and then select the Arctis 5 (Game)

#

then click Levels > Balance

#

choose 1 or speaker 2, make it 50%, then make it 100% again, both

#

@rain walrus

amber sage
amber sage
exotic maple
#

anyone know why my arctis pro wireless keeps switching to a different source

#

from pro wireless game to like chat

haughty pendant
#

So I need some help with my Stratus Duo

fiery nova
#

Don't ask to ask, just ask

fluid cove
#

Hello, is this the right place to ask questions about a product?

haughty pendant
#

I have the Stratus Duo and the home button doesn’t seem to do anything in Steam

tender rapids
#

Hey I Get This Every Time I Clip Something On Fortnite With Moments Anyone Know How To Fix?

#

Nvm it works now lol

gentle sorrel
#

guys anyone knows how to adjust the headband of the arctis 7 correctly to reduce clamping force and make it comfortable for my head/ears? cuz im gonna buy them soon with replacement leather ear cushions

bleak jetty
#

just pull or loosen either end of the velcro until it's comfortable

tender rapids
#

Yo so I got a question

#

I just got a steelseries arctis 1 wireless headset and I can't download the app on my phone or computer

#

Is there any other apps that can do what the steelseries app does?

bleak jetty
#

there are EQ apps available, but you won't really be able to get the other features without engine

#

why can't you download the app?

fluid cove
#

I am thinking about buying an Arctis 7 or 9... I want to use it for some years and I think I might have to replace it's earpads or that headband thing. I went on the SteelSerier website and I saw that there are replacement pads. It says currently unavaliable... Will it be avaliable in the future?

bleak jetty
#

probably yes

#

there's also third party stuff on amazon

fluid cove
bleak jetty
#

brainwavz is pretty reputable

pseudo canopy
#

Hello everyone, can someone help - I have an arctis 9 that I have not used in a while and now when I switch it on - it keeps disconnecting after a few seconds. I have tried everything I could think of Reset the headset, update the firmware(no new on available); repaired the device; adjusted the power options on the engine; disabled 7.1; switched off wi-fi at home; switched off bluetooth - nothing works.

minor sail
#

Alrighty so I have a Arctis Pro Wireless and its reading out as an avnera av6301 on my computer and I cannot find a factory reset button on the headset does anyone know where it would be or any other work arounds to get it to work correctly and reconnect to its transmitter station?

blazing compass
#

Hi, I have a problem with my rival 310 mouse, since the last software update I can't drag click on it, do you know how to fix it?

sour ibex
#

hello people i just ordered my new mouse im curious to see where it all goes like when its shipped or being delivered to my house

#

is that possible?

fiery nova
#

If they gave you a tracking number

rich goblet
#

are there apex 7 tkl keycaps?

amber sage
tender rapids
#

hey guys i got a steelseries arctis 1 wireless the mic is not working any help?

fiery nova
#

Contact official support if you've already tried the obvious solutions

tender rapids
#

okay

strange narwhal
#

Any apps I enable on my Apex 7 TKL keyboard, are disabled when i reboot windows. Anyone else experiencing this?

strange narwhal
fiery nova
#

Or just about any other keycap set on the market

rich goblet
#

are they compatible?

fiery nova
rich goblet
#

ok

strange narwhal
rich goblet
fiery nova
#

huh

rich goblet
#

cuz like its so pointless

#

u use ur browser?

#

weirdo

strange narwhal
rich goblet
#

😉

bleak jetty
#

sigh

fiery nova
#

Indeed

strange narwhal
fiery nova
#

Not for any first party apps

strange narwhal
#

im talking discord

tender rapids
#

hello guys, i have scroll wheel problems with my rival 600. Tried to fix it with wd-40 (might be stupid tho) but now it get worse, any ideas how to get it fixed?

ruby drum
#

hello! are there anyone experiencing this glitch on gg app? It occurs when i move my cursor to adjust settings on app. I tried to install a new version but this still occurs. Truly grateful for any help to get it fixed.

fiery nova
#

Never had that, and you've already tried a reinstall then?

ruby drum
#

yes, reinstall the old installer and the new download, even restarted the laptop but it still occurs. Im wondering if it doesnt support the laptop I have but it does work before with no problems at all until yesterday to now.

fiery nova
#

What's the spec?

ruby drum
#

asus a15, ryzen 7 4800, nvidia gtx 1660ti, 16gb ram

fiery nova
#

Shouldn't be any issue with that

#

Contact official support, see what they think

ruby drum
#

Could it be because I use a second monitor that is why it glitches? I will do that, Thank you!

strong star
#

hey so i see this icon on this gg engine... and when i click convig see this.

#

even tho i have a hedset wirelesey conected

#

ive pluged it in with the cable that comes in the box to charge it to the computer and conected to the hedset. and it still does not work what should i do?

#

OR does it only work for keybords?????

bleak jetty
#

it only works with things that can display...stuff

#

so rgb on your mice, the oled screen on some keyboards, etc.

#

arctis 7 has no rgb

#

if you want to configure discord stuff, you do that inside the discord settings

strong star
#

wow thanks for a way of telling me im stupid without telling me im stupid

bleak jetty
#

that was not what i was going for but ok lol

strong star
#

what is the newest mouse that has it?

bleak jetty
#

rival 5 has rgb and is the newest mouse from steelseries

strong star
#

and the AEROX 3 is also?

bleak jetty
#

yeah, that has rgb

strong star
ionic heron
#

I need help connecting my acrtis 9 headset

#

What do I do?

bleak jetty
#

or the comparable setup for whatever device you're on

ionic heron
#

Like, when I turn my headset on, it turns on then turns off after a couple of seconds.

bleak jetty
#

charged it enough?

ionic heron
#

Yes

#

It’s like fully charged

crimson sparrow
#

Hello, so i cant change my Arctis 5 settings from SS GG, even the LED or Equalizer not changing

ionic heron
bleak jetty
#

re pair maybe

#

i don't own those headphones but a brief google search says you might need to re-pair them to the transmitter

#

also try turning off bluetooth if you have it on, on your computer

amber sage
dense condorBOT
#
D.Talpha#7584 has been warned

Reason: Posted a link

hybrid crater
#

guys i need some help i have the steelseries artic pros and i want to use dolby atmos should i disable the steelseries software to use dolby atmos ?

round laurel
#

discord sertificed what ?

fallow quarry
#

i have an apex pro, it worked a few weeks ago. The screen is still working

fiery nova
#

Reinstall?

fallow quarry
#

i did

fiery nova
#

Reset the keyboard?

fallow quarry
#

ill try that

#

i did, still not working

#

i did a factory reset

#

yeah not working

potent cliff
#

Anyone know Why my Rival 310 is blinking red. Its only B3 not the logo, i have restartet it and chanced the color But it didnt work.

fiery nova
#

Low battery?

amber sage
fallow quarry
#

It is

reef jackal
#

Well I gave Steelseries another shot, After a broken headset that I returned as I couldnt be bothered going through the returns / warranty process with steelseries I have them another shot and ordered directly from them. Big mistake. So far 6 days has gone by and my order still has not shipped. Wtf

tender tundra
#

stupid question.... Do I want Arctics Pro Wireless Game or Wireless Chat as my playback device. Chat sounds better but randomly fades out then back. It also doesnt work well with the DAC mixer controls. Game works better with the DAC but doesnt sound as nice as Chat... ha

bleak jetty
#

you'd use different outputs for different applications

#

for example, you might set discord to chat and csgo to game

#

and then the chatmix will take care of volume levels for both

tender tundra
#

is that in the advanced sound options panel i need to make that distinction

bleak jetty
#

yeah

tender tundra
#

ok cool

bleak jetty
#

the first image i posted

tender tundra
#

I only have 1 option in the discord settings for input/output

#

so i was a bit confused

bleak jetty
#

in discord i would set output to wireless chat

#

the input would be whatever the mic is called

tender tundra
#

i only have this option

bleak jetty
#

that looks right

tender tundra
#

output i have game but its not certified

bleak jetty
#

probably put it to chat

tender tundra
#

should I switch it to game so the chatmix works better?

bleak jetty
#

if you want to be able to use the chatmix, i believe so? I'm not actually sure

tender tundra
#

thank you for your help @bleak jetty

weak geyser
#

@tender tundra for Discord set the output to "Arctis Pro Wireless Certified". It's the same as the Chat channel, it shows up as certified inside of Discord. I usually leave my Game channel as my default output on my Arctis 5s, but I also don't have external speakers that I use often. Like Saucy said you should set the Game and Chat channels for different applications so you can control the volume levels with the ChatMix on the base station.

bleak jetty
#

^listen to the guy that owns arctis headsets

brave lotus
#

Hi all I need you please

#

My Omen 600 mouse by HP is not recognize by Steelseries Engine 3 Driver. I dont found the driver of the HP Omen 600 mouse

#

Can you help me please?

#

^^

fiery nova
fallen kayak
#

hello

#

i need help with my steelseries arctis pro wireless.

#

today i woke up and they were not working. i checked my engine i have a firmware update here but i cant make it

brave lotus
#

@fiery nova I saw that on forums

#

I did not found Omen driver

fiery nova
#

Ok, but that doesn't sound like a Steelseries issue

#

Contact HP support

bleak jetty
short field
#

is there any aftermarket or official padding or something for the inside of the artic headsets? Only thing holding me back from buying them is that my ears touch the drivers

tender rapids
#

What is the reason ?

fallen kayak
tender rapids
#

current now

tender rapids
fallen kayak
#

@tender rapidshttps://steelseries.com/gg

brave lotus
#

Ok thanks @fiery nova !

tender rapids
stray nova
granite geyser
#

guys someone please help me my arctic 7 2019 edition mic wont work iv tried a lot of stuff and it still wont work i don't know why the mic wont work

#

i did everything i can EVERYTHING the only way i could talk is using my webcams mic to talk and my friends are getting annoyed very annoyed of my voice being soo bad and i cant mute fast when i need to so its kinda bad for me i live in a small house so its hard to mute fast when discord is banned 😭

#

the only way i can use it is from google chrome or anything else please help im getting sad

subtle sage
#

Anyone know this problem,m

#

?

scarlet lava
#

On my rival 600 I’ve had it for a year I’m wondering if I should replace the mouse feet

fiery nova
#

If you can find good aftermarket ones, sure

drowsy sonnet
#

my arctis 7 wont connect to the transmitter, it randomly disconnected while i was watching a video and wont connect now, tried reinstalling SSE and re-paring but doesnt connect

fiery nova
#

If it didn't work to re-pair them, probably contact official support

drowsy sonnet
#

i sent a ticket and now my transmitter isnt lighting up...

tender rapids
#

My Steelseries GG Isnt Opening Does Anyone Know How To Fix

lean snow
#

might just be me, but anyone else getting sent to website for standard prime mouse when looking at the prime+?

lean snow
tender rapids
green bear
#

Hi folks, using SS Arctis 7 pro. Suddenly not getting any sound output from Arctis 7 game playback device. Any ideas? Have been using for years without any issues. Arctis 7 chat is my default comm device and Arctis 7 game is the default device

fiery nova
green bear
#

also those are my other settings

#

and yeah i checked the buttons on my headset

#

if i switch to arctis 7 chat i get output

#

I reinstalled the SS engine and uninstalled the drivers under device manager as well

#

and restarted my computer

#

unplugged the usb hub

fiery nova
#

You can reset the headset itself, button under the earcup

green bear
#

I'll give that a try

#

that also did not work =/

#

sigh

#

ok i think its working now - I restarted my computer again after using the reset button on the headset and it seems to be cooperating now

#

that was bizarre. Occasionally after booting from sleep things get messed up and I have to do a hard restart of my computer to fix it, but ive never had anything beyond that happen

#

My fiance is working from home she has been unplugging the usb hub to plug into her laptop recently, wonder if maybe that did something

fiery nova
#

At least it works now

green bear
#

yeah who knows, just finicky hardware

#

Thanks, really appreciate the help!

fair pagoda
#

Hello, I've installed The latest engine and I have a problem because it didn't launch can anyone help me with it?

little wedge
#

my dongle is being detected as Avnera AV6201 does anyone know what that is

fiery nova
#

No, contact official support.

viral hare
#

My apex pro’s visualizer setting won’t turn off

hollow silo
#

Can anyone tell me why my macros are not working on my steelseries rival 310?

#

i saved everything on steelseries engine and configured everything

#

but even after i saved it, they are not working:/

ionic heron
#

I need help, when I turn my headset on it turns an and then turns off right away... My headset is fully charged. Please help me, I always get ignored when I need help

ionic heron
#

Someone help my I spent over 300 on the headset for it not to work!!!!

bleak jetty
#

i would contact official support

#

it's also pretty late in the US so people who might be able to help may be asleep

ionic heron
#

hmm

#

Steelseries support take like 1 week to respond.

#

If not more

#

@bleak jetty Do you know what the issue might be? Since you are a moderator...

bleak jetty
#

nope

#

don't own the headset

#

also, you should post more specifics

#

what headset it is

ionic heron
#

Arctis 9

#

@bleak jetty Another question, how do you apply for staff?

bleak jetty
#

i didn't

#

was active, apparently helpful, got asked to be mod

ionic heron
#

ah ok lol

ionic heron
#

Why did you say apparently? lol

bleak jetty
ionic heron
#

Yes

#

@amber sage

amber sage
#

Right let’s see what we can do, are you at your pc?

#

@ionic heron

ionic heron
#

Yes

#

It's 1:30 rn I need to go to sleep soon

amber sage
#

Dope, I’ll try be fast

#

Give me 3

#

Mins

ionic heron
#

Alright.

amber sage
#

When you wake up take off the ear padding stuff on the side of the headset that doesn’t have a mic, there’s a reset switch in there you can press down for 20 seconds and then reconnect and try again

amber sage
#

Alright, if you can try press down the switch mentioned above

#

Should reset it all

#

You’ll need a pin or paper clip

ionic heron
#

Ok will do!

#

Tomorrow

amber sage
#

No worries, let me know how it goes

weak heath
#

ayo guys

#

is it possible to change lights in my mouse without the software?

weak heath
#

F

amber sage
#

I’m guessing you’re not on a computer?

weak heath
#

im am on a computer

amber sage
#

Steel series engine will do it.

#

Again that’s software

weak heath
#

but my os still windows 7

amber sage
#

But it’s free

#

Oh, you can upgrade for free

weak heath
#

dont attack for still being in windows 7 please

#

wait fr?

sudden skiff
#

can someone help me when im trying to download steel series gg for the clipping software it says extract error writing to file c:users/memph\app\local\temp\nsi6c38.tmp\system.dll

amber sage
sudden skiff
#

and when i tried to do the customer support it didnt show up an option for that

#

idk i thought it would help why the steel series gg wouldnt work

fiery nova
#

Moments is supported by windows 8.1 and above. If you install an os in that range, moments will work.

sudden skiff
fiery nova
sudden skiff
#

oh mb

twilit radish
waxen wadi
#

i need help with opening a ticket, apprently ive duplicated a profile on the engine, and came across a bug im unaware of how to actually reproduce it 😂

tame venture
#

I cannot open a ticket tioo steelseries, i only get to talk to a bot on their website?

tardy scarab
#

Rival 650 Wireless stopped left-clicking. Anyone know how to fix it?

quiet oak
#

My steelseries moments wont record ingame clips, it will detect the game and it recognizes when i get 3+ kills in a round on csgo, it just records my desktop instead of my game, any fixes?

vernal wren
#

for me it doesnt record csgo at all

quiet oak
#

yeah same

#

thats what i meant

vernal wren
#

not even desktop for me

quiet oak
#

It recognizes when i get the kills, but the clip is just my dekstop

vernal wren
#

oof

quiet oak
#

It doesnt record your desktop, your music, your chrome or anything?

bleak jetty
#

are you on faceit

quiet oak
#

not right now no

vernal wren
#

i hear something

#

but no

bleak jetty
#

faceit ac will block it

#

outside of that, just display capture + elevated perms works for me

vernal wren
#

i always dont enable faceit AC

#

wdym elevated perms

bleak jetty
vernal wren
#

kk

#

hope it works now

#

idk

bleak jetty
heady zinc
#

Any devs here? Asking for how long until SSE support for the new macOS version released yesterday

#

Macros/remaps are broken again ._.

heady zinc
#

nvm a restart fixed it for now

rapid mason
#

hello i need help

#

i wanted to know if i can use GG can clip stuff from lunar client

mild flame
#

hey. since i download GG my mic has gone weird. keeps cutting in out and while recording and the audio just shuts off at random. everythings up to date, and they are charged .i have artic 7's. anyone know the problem?

regal haven
#

Hello everyone, I was told by customer support to Reset my frimware on my keyboard as the lighting on a few keys is very off, how long is it supposed to flash for during the firmware reset?

cloud pier
#

I have a problem with setting up my new arctis 7 headset and any help would be appreciated :) I have linked it and it is confirming it is picking it up wirelessly but my steelseries GG isnt registering it and neither is my computer? Any ideas/or help?

supple gale
#

Anyone get moments to work with Black Desert Online? Would not auto detect tried manually adding both the launcher and blackdesert64.exe and still can’t capture any moments

amber sage
#

some games arent captured unfortunately

amber sage
#

on the artics 7s it should be here

#

underneath the left earcup

cloud pier
#

so I just push that

#

and then?

amber sage
#

hold it down for about 20 seconds

#

and then try pairing it again

cloud pier
#

should I turn the pairer off in the mean time?

amber sage
#

yes

cloud pier
#

so unplug it

amber sage
#

yup

#

so its not connected to anything at all

#

and then hit the switch

cloud pier
#

Awesome thanks! Ill let you know how it goes

#

Thanks for the help :D

amber sage
#

lovely

#

any time.

ionic heron
#

@amber sage Are toy grinding for mod?

amber sage
#

Nah I just have a large amount of free time

#

and allot of non functional hardware

ionic heron
#

Also what should I do once I rest my headset? If you remember me from yesterday.

amber sage
#

yup

#

try following the steps to repair it again

#

and if you have the same problem let me know and ill do some more trouble shooting

ionic heron
#

Ok

cloud pier
#

@amber sage Still doesnt seem to be showing up :/

amber sage
#

hmm

#

windows 10 right?

cloud pier
#

yea

amber sage
#

well the good news is I know how to fix your problem on mac

#

lemme look up something rq

cloud pier
#

thnx :)

amber sage
#

have you paired it to the dongle thingy?

cloud pier
#

yea

amber sage
#

hmm

cloud pier
#

If it helps

#

My computer is not recognising it either

amber sage
#

noted

cloud pier
#

but I think it needs drivers in order to do so?

amber sage
#

firs tprobably a good thing to check if your pc actually has bluetooth capability

fiery nova
#

Embeds work?

cloud pier
#

but its a wireless connection

amber sage
#

oh

cloud pier
#

if that makes sense

amber sage
#

my bad

#

yeah I get what you mean

cloud pier
#

yeye

amber sage
#

and you did everything there?

cloud pier
#

Yea

#

looked through that multiple times

#

Yea it just doesnt show up as having sounds

amber sage
#

hmm

#

hmmmmm

#

very interesting

#

im going to be honest im not sure

#

you may have to open a ticket with them

cloud pier
#

Yea tried they are not responding :(

#

But thanks for your help anyways have a good evening bro :D

amber sage
#

you too man

#

best of luck

cloud pier
#

Thanks

serene widget
#

hi, i have the steelserie 600 and recently my right click is bugging. I'm not sur but i think that after a minecraft session where i used a lot my right click, i noticed that it dont work weel anymore, for example when i'm using the scoop, with fps game, the scoop do not appears and also with minecraft if i put a block, sometime it put twice. It's eally annoying, do you have suggestions ? And i bought my mouse less than a year ago

edgy slate
cloud pier
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Yea the headset is linked

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It just doesnt register it has connected :/

edgy slate
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im using the headset as well i can help you

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and i think it can be about your motherboard

cloud pier
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in what way?

edgy slate
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put your mouses cable in the same usb port is şt working

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it

cloud pier
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lemme check

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Nope

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doesnt work :/

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I mean

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wait

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no

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Wait yea it still doesnt work

edgy slate
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is mouse isnt working or working

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i didnt understand lol

cloud pier
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Mouse works

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headset doesnt

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yea I worded that terribly srry XD

edgy slate
edgy slate
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than you can change your headset or get a new transmitter

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i dont think its about the headset

cloud pier
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hmmmm

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I kinda wanna know whats wrong before replacing it

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ya know?

edgy slate
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the transmitter can be broken

cloud pier
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Which part do u think?

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Like the usb or the actual reciever

edgy slate
cloud pier
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😂

edgy slate
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but you cannot chance the usb at transmitter just can buy a new one

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but for making my teory be right can u try to use your headset at your phone is it works its %100 about transmitter

cloud pier
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like plugged in?

edgy slate
cloud pier
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ight gotcha

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ill look into

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thanks for your help :D

edgy slate
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np i hope it works

cloud pier
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Thanks

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<3

rapid mason
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i wanted to know if i can use GG can clip stuff from lunar client

bleak jetty
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i don't see why not

rapid mason
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it doesnt come up

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it just says ready to capture

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but when i go on the regular minecraft it captures

amber sage
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the launcher that triggers it

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is the default one

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so when you launch it through another launcher it doesnt begin the capture

rapid mason
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dang

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is there any way i can make it to work?

bleak jetty
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use display capture, elevated perms?

amber sage
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@rapid mason ^^

rapid mason
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how do i do that

bleak jetty
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and set display capture under game detection

tame galleon
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Is anyone else having trouble redeeming the apple arcade offer on their phones? I tap the redeem now button and the site just refreshes and doesnt change

tender rapids
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this was stupid but does the arctis 1 wireless mic break when blown into

fiery nova
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No

tender rapids
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oh well i cant hear anything but blank sound from my mic

fiery nova
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Are you using a usb hub? Could be the issue.

tender rapids
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wat that

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nah i was just blowing in it to shut ppl up and now when i go into live prev it doesnt work

bleak jetty
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something that plugs into a usb port and gives you more usb ports

tender rapids
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ah

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nah i dont have that

fiery nova
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Contact official support

tender rapids
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kk

plucky jasper
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Anyone know how to get arctis 7p headphones mic to work in game?

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Mic seems to work during setup in my ps5 settings, but once I'm ingame I get nothing

exotic barn
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I have the arctis pro wireless setup and they sound like crap when watching youtube vids and really any vids on the internet as a whole. I'm curious if any others have encountered the same problems and if so would be willing to guide me in the direction of a fix? If not I see myself going back to the Astro A50's tbh.

grim oriole
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I download GGs yesterday and it was working perfectly but today every time I tried to open it, it did this 🙁

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Just does that endlessly

wraith trellis
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Google kinda dumb so I’m here

elder nebula
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is there a program for the apex pro for valorant?

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for the oled display

wraith trellis
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So for Christmas I bought myself a arctis 1 wired and then I tried it on my Xbox and then it took a wile for sound to load in but then it was fine but then mic doesn’t work at all well maybe if you twist it around ur controller it would pop but overall it doesn’t work and it’s to late to refund and now I’m stuck with it and it doesn’t work got any suggestions. Also I realized that there’s a bit of room in the headphone plort on the Xbox controller so does it not fit? I think it’s poorly made and isn’t compatible with my thing

regal haven
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is anyone active in here rn?

bleak jetty
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don't ask to ask, just ask

regal haven
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Sorry, I was told by customer support to reset my Keyboard firmware because some of the RGB lighting on a few keys is completly off, and I was curious how long the blinking during the firmware should last?

bleak jetty
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i have no idea, have you tried replying to support with your question?

regal haven
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Yah, I guess they have a heavy influx of tickets rn

bleak jetty
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yep just give it some time

regal haven
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Alright, thanks, sorry. Do you have any reccomendations for lighting on certain keys being off?

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Like when I go to turn RGB off, some of the keys stay a dark dark blue

bleak jetty
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hmm

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yeah, no idea still

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unplugging and plugging back in does nothing?

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temporary fix at least

regal haven
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Unplugging does it, the RGB on some keys is wayyy off.

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Its just frusturating because I cant even set no RGB on to make the keyboard look nice

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Like when some keys are supposed to be pink, theyre red, when theyre supposed to be white, theyre yellow

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it started with only one key then spread

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thats with all the keys set to white

grim oriole
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Weird

regal haven
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is this warranty worthy?

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The customer support said to reset firmware, but it took a very long time and I eventually had to stop it because I had a Zoom meeting

bleak jetty
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yeah, you can let them know it's taking forever

regal haven
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Yah I let them know, it took about 30 mins, Its just frusturating because I love this keyboard but it is annoying that everything is off

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Its also weird because it started with one key then spread

grim oriole
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Aye Sausy
Know of any fixes for my problem above? Should I uninstall and reinstall?

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Obviously I’ve already tried restarting the software and the pc

bleak jetty
regal haven
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Could the firmware update taking forever be due to anything?

hollow silo
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anyone know why the macros on my mouse aren't working?

blissful mural
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yo how do u guys clean your keyboard? like mine gets dusty very fast and i dont have any key cap tools making hard clean between the key caps

valid plank
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hello

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does stellseriesgg need task scheduler?

amber sage
blissful mural
amber sage
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Uhh

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You got like

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A polishing cloth,

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?

restive haven
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why does the rgb on the qck prism cloth mousepad look so bad

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like i can barely see the rgb in most spots

amber sage
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May just be a connection issue

restive haven
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how do i fix it

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its been like this for months ;-;

nocturne iron
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What is a good way to clean your keyboard and wrist rest?

restive haven
round laurel
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what diiscord certıfıed ?

soft moat
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i dont think it will do anything in discord

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it just sounds good

stable gate
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Hey, so I'm thinking of buying a Steelseries Apex 5. Do they come in TKL form? If so, please let me know as my desk isn't very big

soft moat
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they dont

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apex 7 and pro do though

restive haven
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why does the rgb on the qck prism cloth mousepad look so bad
like i can barely see the rgb in most spots

stable gate
analog frost
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hey what are all the lighting effects for the rival 3?

dense nova
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?ticket

mossy scaffold
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hi i have a question is that is there a apex pro tkl tenkeyless

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?

dense nova
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whats the problem yo seem to have

grizzled pewter
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Can anyone tell me why new steelseries GG software might NOT launch when system starts?

fiery nova
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Because you haven't set it to open on startup?

bleak jetty
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you can also make a keycap puller out of a paper clip

grizzled pewter
# fiery nova Because you haven't set it to open on startup?

dude if it would be that much easy to solve i would figure this out by using google. it has permissions to run in windows 10 task manager, also startup checkbox in settings is activated. but still, program won't run automatically, i'm starting it from shortcut. oh btw adding shortcut to system startup apps folder doesn't work as well

fiery nova
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Not sure then, works for me. Contact official support maybe.

grizzled pewter
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i did

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no one responding

fiery nova
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They will eventually

grizzled pewter
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the first time i contacted support they said try startup shortcut folder, task manager, program reinstall, etc. when i said all those basic things didn't help they just ignored my next response. like, they did sent something, their work was done, ticket closed, go ahead to next one 😦

analog frost
restive haven
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why does the rgb on the qck prism cloth mousepad look so bad
like i can barely see the rgb in most spots

hoary dirge
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Should I get the arctis pro+gamedac or artcis 7P. Im not sure what to get but at the moment Im gonna get the pro

grizzled pewter
mint wasp
sour tiger
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I just got my SteelSeries arctis 5's and I plugged everything in but the headset wont turn on. pls help.

analog frost
mint wasp
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krycek, i have an idea that sounds stupid,

grizzled pewter