moments autoclipping only works if your game is set to english. https://support.steelseries.com/hc/en-us/articles/23266530884877-Moments-for-Rainbow-Six-Siege
#moments
1 messages · Page 6 of 1
settings > moments > capture and Sound > allow voice clipping
or you can use the capture dropdown in the moments page
i litteraly have the exact opposite
i dont get any game and chat sound
only from mic
can someone help
It does not work in Spanish and it does not work in English... If you do not know the subject then do not try to help, this is because it is poorly programmed and the game defaults to Rainbow Six Siege and not with its original full name Tom Clancy's Rainbow Six Siege, or the name of the Rainbow Six window, or the name of the RainbowSix.exe executable.
can someone please help
is there a bug in steelseries moments or is it something else?
I still get this error. In the current version, starting as an administrator works. After a while, it's still the same.
me too steelseries made a big mistake making their software, its so unreliable
hello ive lost all my clips anyway of getting them back alot of good memories on there 😦
@round ember How do I make a feature request?
@round ember The "Give Feedback" link at the bottom of GG's menu is broken. Takes me to https://steelseries.typeform.com/to/SleABeRc#gg=55.0 which says the typeform account is invalid.
I'd like to request auto-capture for Hunt: Showdown. 🙂
It's a bot, it's can't reply like that :)
But here #1070392859125104660
hello i have 2 screens my main one with my games and the secondary one with obs but i want to use moment for my obs. but its rec. my games how can i do
Is it possible to record my game audio? If so, where can i do it
how do i clip stuff
anyone know how i can get it to hear my teammates voices in my clips on mw3?
Route vc output to Sonar - Chat and make sure it's all set properly in clip settings in terms of audio devices
Hey guys! i'm on rocket league and the moment gg doesn't work check that:
You know why?
Try scanning for games in settings, and if it doesn't work, desktop capture is your way to go.
Kk will try this later thanks
Hello, I need help regarding manual clipping. I can't clip certain things unless I'm in a game and in a match. In short, I would like to be able to clip anything whenever I want. How can I fix this?
why I cant record stuff, like I press the clipping hot key and it does nothing
anyone have any ideas how all my other games autoclip but fortnite wont? do you have to turn a setting on ingame?
Please for the love of god fix the desynced audio and video issue... It has been an issue for like 2 years now and still hasn't been fixed... So many ruined clips because the last part of the video is missing or the audio is so out of sync it is super distracting...
can u pls help me?
i bought arctis 7+ and im hearing my self
and i wanna fix
do you know how, if so please tell me.
Uhhh I have no experience with the 7+ but I know that the Pro had an option for "side tone" that was on by default a little, maybe it has that option in the engine idk. Otherwise you could check your recording device settings in Windows (assuming your using windows) and make sure "listen to this device is turned OFF):
yea...
ouch...
Hi guys, sorry for the inconvenience, a few days ago my clips no longer capture sound, only my microphone, do you have a solution?
is anyone else having microphone desync issues again
moments doesnt work for me at all have done everything a google search say and zippo! I'd like to use yours SS but its broke
Cod Mw3 Multiplayer not supported ? No highlight or any events will recorded
Only normal record
hello, can anybody help me with my really weird issue? the problem is thats all my clips on steelseries moment have lost all their audio (my mic and game sound). but when i open it from files it has my audio only (my mic). and if i put it into an editing software it only has game audio. it was all good a few days ago but all of a sudden it just broke. ive tried reconnecting my headset but nothing is working. please help me 🙏
updated GG to 55.0.0 yesterday and Moments/Capture hasn't been working at all since then. anyone else experiencing this? it used to work fine before the update
Hello. I only play mw3 in multiplayer and it doesn't record any moments at all as an autoclip. In normal mode, please record a short clip then he does it but absolutely no autoclips. Should I record a clip also comes briefly 2x a black screen for about 2 seconds. How do I fix this and is autoclip in multiplayer supported by the software at all?
Hey, I need assistance with this clipping software I've been using. I have clipped many moments and the video does not pick up other peoples voice, It picks mine up but not the people im in a discord call with or teammates, how do i fix that or is it just not able to pick it up?
In Settings > Moments > Capture and Sound, ensure the chat device is set to the output device you use for Discord.
So it must match this one:
thank you thank you
Ensure auto-clip is enabled for your game:
You may also hit Alt + S (or whatever you changed the keybind to) to manually clip
if it doesn't work, make sure the gameplay is being recorded (text should be blue):
all is checked and running but no autoclips created
Hmm, might be a bug, not sure. Maybe someone else here experiences the same issue?
You can always clip manually though
manually is no problem , absolutly goes but no autoclips. Also When I Type my record button I have a black screen screen after activating for 2 seconds aswell
Do you see the 'Clip Recorded' message after clipping manually (by hitting Insert)?
if not, there might be something wrong with your installation of GG somehow and I'd suggest reinstalling it
yes clear on the top right corner !!! Thank you for your help
Is there a moments app or something for mobile to view your pc clips?
no, but if you set your folder to your OneDrive or something like that, you can use the OneDrive app
Damn we need fivem
Is there a way I can login onto moments on my phone and get my clips that I made on my pc?
Suspicious file, please do not download
How to disable the fucking MOMENTS feature?
I have my own Nvidia recorder, I dont need a second one soft to eat my graphic card
My clipping wont record anything. I dont have it disabled It just wont record clips or my desktop nothing . Whenever I click "start desktop capture" it does not do anything or when I hit my save clip keybind nothing either. What should I do to fix this?
You can just disable it easily... Click the green text and disable all switches
Does it say it's recording in the Moments tab? Otherwise maybe re-bind your hotkeys
It does not.
It says it does not detect a game for auto clipping even tho I have one open and I can click the desktop capture button it just does not work.
maybe try reinstalling or sth, not exactly sure then
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does anyone knows why moments stutters then I watch them
i was wondering why i couldnt disable the setting for when i close gg i cant clip
I just watching a clip i just recorded and the app froze, now the clip is gone. Any way to recover? not in folder either
can anyone help me with this. i tried every piece of advice steelseries has to offer and it dont work when it comes to detecting any game or just my valorant games in general?
is there an ETA on swtor support? It seems like a great feature but I would really like to use it in some other games, the games that are supported are of no interest to me.
Settings >> Moments >> Game Detection
Then scan or add game manually
I don't know why, a bug i guess, but after spending a few minutes in Moments for watching/editing records, the app goes grey screen and you have to restart the app
Is it normal to not be able to scroll down the Moments Filter when searching By Game
I have more games clipped than this, but literally can not scroll down to see the others.
In moments, is there a way I can enable the media track here as well, without removing any of the others? Or is that impossible.
As a continuation, is the only workaround to having all the forms of audio output I want (game sound, music sound, chat sound), only able to be done by shifting my discord to the media section and changing the chat track to media in advanced settings? This does however change the customizabilkity of the chat track because obvs I won't be using it
also does the voice activated clipping thing not work I have mine set to high and it's never taken a clip
Since the last update i got a heavy desync in video and audio, any idea how to fix that?
why my clips always look like this?
Check clip settings. Had a similar issue a while back, the fix was to change the clip framerate from 60 to 30
can somwon help becouse i want delete all my clips in my moments but i dont now how
can somvon help me
probably the fastest way to delete all your clips is to just go to the folder in windows that has them all and just delete them from there
thanks
This happend on last update i believe
reinstall can't fix yet.
moments isnt working. is this for anyone else? how do you fix it
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.
If you'd like support from other community members, please make a post in #community-support.
Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
This channel is for Moments, please check the message above
Hey there! I recently installed myself the Steelseries GG Software for one particular feature and it doesnt seem to quite work for me... Maybe anybody could help me so my problem is that in my Clipped Moments my Time Stamps for Kills or Headshots wont be displayed :/ I hope any1 has a solution to my problem.
Thanks! 🙂
gfhxhdjdftyrstd sio
HEY
hi, i have an issue where my rainbow six game doesnt auto capture and says auto capping isn't available for this game; however steelseries says that it is. Is there a way to fix this? im on version 55.0
Hello, sometimes my auto clips capture without any sound? how can i fix this?
example
I've been having a similar problem, for me it won't let me manually clip a moment with alt+s and at the same time it won't recognize im playing siege.
Did you work out a fix?
today it was working but even searching the internet i havent found anything other than reinstalling
Have you looked in #official-support ?
couldn't find the error anywhere
Can you add EFT Arena to the auto detect list? 🙂
Question about the microphone i use a focusrite broadcast and with the clipping with the moments function the audio is mono and not stereo. I cant find the option to change it (Shadowplay works fine with Stereo Microphone)
i got it was on 2 channels and recording only one

hello im new
im new to
`
why Moments doenst auto-record MW3 game ?
my moment just doesnt turn on. it says moments off but i cant turn it on
moments keeps detecting kills where i pull my knife out as knife kills
moments is an extremely subpar clipping software
The new laugh detection, while incredibly invasing, is quite handy
once you surpass like 1200 clips you can't use the SS clip viewer anymore without crashing the app
you can still clip, but just can't view anything except the most recent 50 clips
So don't use it? :P
well i didn't know steelseries wouldn't fix their issue
its great at first
but once you get too many clips the app becomes unusable
Have you contacted support about it?
You could also just remove some old clips
Look for the black chat icon
The bot will try to help you before letting you make a ticket
seems pretty much like a forum thing to me
ok
i dont see how to actually create a ticket
its all just articles
nvm
we'll see what happens
yep
hey can i set up moments to record my whole gaming session on valorant and automatically put little marks where i get kills and stuff?
That's not how it works, unfortunately
hi i have problem
so when i clip smth it doesnt have game audio
i checked everthing
and i dont know what wrong
I have my clips set to 1440p60 and they come out at 720p60
Anyone find a resolution to this issue? I'm playing at 1440p 21:9, game is Warzone.
RAHHHH I LOVE STEEL SERIES MOMENTS IT'S THE BEST CLIPPING SOFTWARE OUT THERE RAHHHHHHHHH
on my steelseries moments it just says "no game detected" can it not clip fivem?
try going on task manager and finding the exact .exe file which seige runs on, not the shortcut
that might work
I answered that right above this msg, it worked for me with lunar client (which is not autosupported by gg)
my steelseries software is saying that "moments is off" but i never disabled it and my settings I can't turn it back on
can someone help me?
Steelseries Moments doesn't work anymore
there was an update in the morning and today I have not been able to use moment detection because it does not open the application.
@rough minnow @ember parcel
anyone else noticed gameplay being exported with crappy audio compared to how it plays in Moments?
its like it can only export it in stereo/mono
I have a 32:9 monitor and have it set to 1440p ultra, it always comes out at 720p. I'm guessing there's nothing I can do about this just yet?
Hi my moments detecting unreal editor instead of fortnite and because of that i cant autoclip D:
what should i do?
There is audio slippage in steelseries moments how can i fix it
Does anyone know how to stop moments from clipping spotify?
If you also use Sonar you can have it set to something like AUX and it shouldn't capture it. If it is set to game or chat then it will capture it.
Hey does anyone know how to delete portions of clips entirely. If I have a 10 minute clip and I only want 4 minutes of it can I cut it and delete the unused part in software to save space?
I believe I fixed it by clearing out the moments that were in my folder. I think they were taking up memory somehow in the slips list by saving trim states and gifs etc. This worked for me so far I hope it helps. I was thinking about switching back to xbox clipping if I couldnt fix it.
I just exported them and then cleared them out
Hello everyone , sorry for that supposedly stupid question but
is there any way to let moments recognize a game ? It does not detect the game on its own nor by adding the .exe
thank you so much
i dont understand my english is bad sorry😞
does anyone know how to make moments dectect roblox
why are my clips in MW3 flickering?
here's one of the clips
the clips also stutters sometimes
in other games, the results are fine. the issues only happens in MW3
hey can i clip my game play without my music playing in the bg?
hello i want to record my game on a game that is not detected by steelseries how do i add it to the app please
if you have some sort of app that separates the music into a different audio source (like Sonar or Voicemeter) then yes, otherwise no
should be the option to add the game's EXE in the GG settings
from here
if yes it still pick up my spotify
did you set spotify to output to a different audio device like media?
yes i did
and did you set moments to record game/chat and not media?
where i can check this
in the settings?
can you show me pls
Has anyone ever received an issue with one of their clips where it just won't play
no
And it just gives an error screen saying "Something went wrong with the audio stracks"
you can try opening the clip file directly in windows media player/VLC and see if it loads that way.
"Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file."
This the message I receive when I try to do that
sounds like it got corrupted then, since moments saves videos as .mp4 which windows should have no issues playing
Damn, is there anyway to prevent this from happening or is it just something that happens at random?
i've never had it happen so i'm not sure why it would be happening to you.
i guess it might help to make sure your GPU drivers are up to date? moments uses the GPU for encoding
Alright, thank you
@torn crane thank you 🙏
Auto clip dont work with R6 siege?Just manual?
good morning, does anyone know about the auto clip feature? It does not work on my computer and I googled already but still have the issue
When I use GG, as long as I click on Moment in the sidebar, the screen of GG will go black and cannot be operated, and uninstallation and installation will have no effect(This is translated by a translator. I'm sorry)
just like this
Excuse me, is there any problem capturing moments with call of duty? For some reason the game doesn't recognize me, I'm using battle net
when I clip something in moments and i play it back there is no audio for some reason can anyone help me
You must configure which audio output you want to record.
Anyone else having issues with the recording's video and sound being out of sync?
thanks
Is it possible to turn off the music when creating clips when it is playing in the background?
use sonar
How to set it
Hello does anyone else has this kind of problem then you check moments in gg itself its like stutters or skips parts of video
hi, does anyone know if it is possible to add a specific app to the recorded games ? I just changed my deadzone in rocket league, but i had to add rocket league (from epic) to steam to get access to controller settings, and now, when i start the game with steam, the game is not detected anymore.
Hey is anyone able to help with my clips only clipping audio rather than both video and audio, it was fine yesterday but isnt seeing the input anymore
I've looked around for a fix to my problem without resolve. I'm hoping someone here can assist. Recently, game sound has completely stopped recording in moment clips. Anyone would know why?
im having this same issue, can you elaborate on what you mean by this?
has anyone else having problems where moments delays audio or clips.if so is there a way to fix it cuz I've been having this problem for like 4 months
Turn hdr on in your monitor settings as opposed to on windows.
HDR is on in my monitor settings, and has been on since i got it
man auto clip does not work at all, it detects my game but doesn't autoclip anything
any ideas?
Call of Duty MW3 aswell -> not a single autoclip at all -> have no function !!! please fix that !!!!
is it posible to turn this off?
Unless you enable "Desktop Capture" it wont matter
And GG needs to be open to clip, thats usually the case for most recording software
i was asking if is it possible that i untick this and desktop capture will not close
its really annoying sometimes since my friends can sometimes say something really funny when im not playing anything and i cant clip
can I set moments to only auto-clip specific stuff?
Does Moments still have problems when you show more clips and have like 1k+ clips? it used to be unusable instantly as soon as i clicked "show more" even after 500 clips
there should be an option for it. Go to settings and scroll down to game detection and add the game there and then go to the auto-clip settings and you can adjust when it clips! Hope this is what you were looking for.
it'll have the auto clip for the game specific stuff and then moments will just start recording willy nilly I want the moments clips gone I just want the auto clip for game specific stuff
idk if that makes any sense to you
so is it randomly capturing moments then? Trying to figure out if it could be the voice-clipping that might be picking up on random in game sounds and clipping from there. I had that issue with dialog in games causing it to clip randomly from those moments.
Seems that wat for me too
moments wont even detect my game.i went to game detection in setting and it shows MX bikes (the game im trying to clip) and it just says "waiting for game to capture".
Tekken 8 support for Sonar Moments when?
yes me too 😦
Hello there, I have a few questions. First of all, is it possible to automatically clip the voice in moments? and secondly, can you clip programs like FiveM? or does the desktop recording have to be running?
if you're unlucky enough to have a 6500 xt it doesn't support the hardware capture. Look up your card and see if it have hardware encoding or not.
Hello ! i have amd ryzen 5 , 5500
Try checking for a driver update. Probably going to have really bad fps if you do get it working though
ok thx u :3
didn't work 😦
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.
If you'd like support from other community members, please make a post in #community-support.
Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
One message removed from a suspended account.
I am having troubles linking Call of Duty via Battle Net to Steel.GG Moments, does anyone know a fix?
why cant i turn my moments on it keeps shifting back off?
in windows go to Settings > Gaming tab > Captures. Tell me if it says elligible or not
my fortnite doesnt automatically clip kills/knocks etc i have to do alt S, but it does it for counter strike
Yo, I have an issue where whenever I open Moments, it makes my entire system start stuttering, like hanging for a couple seconds every now and then, is there some kind of fix for that?
Also, when I go to close it in task manager, it opens three different Steelseries moments that I have to end individually
me too, auto capturing isn't working
hello, I don't know why but even on a game the moment option doesn't activate, it doesn't see that I'm on a game and registration with a shortcut doesn't work either.
mine too man
same
if you go to windows settings click game on the left and then click captures does it say eligible? I had a 6500xt before and it doesnt support hardware encoding which steelseries requires. If you check your logs you might find that something is failing to run or missing thats how I was able to discover that.
I've reinstalled steelseries gg and it's working okay now. I checked what you said and windows captures works
fnbr
Call of Duty MW3 autoclip function doenst work !!!!
oh thx u, i have a 6500xt...
does someone now how to change the button for clipping
settings > moments > shortcuts
anyone know why when i view my clips its either flashing black or completely black and i cant see it correctly?
how come i cant clip stuff on roblox?
how do i fix it cant detect the game
me too , & i have amd ryzen 5 radeon
all system is update ( my wind up , drivers & steel gg app)
When a start valorant or fortnite or other game , the moments work when the game charge & not after....
yes i have but the app say he don t detect the game ( valorant , fortnite , apex ,....)
i use to have this problem i just fully uninstalled it (by going into the Control Panel then Uninstall under the Programs Menu) then right clicking the SteelSeries GG then Uninstalling it from there then restarting my computer then going and reinstalling it on the website
is there anyway for it to clip all audio ? im getting my mic and game but not discord audio
not working for me ToT
my steel series gg isnt letting me clip it says moments is off and wont let me turn it back on does anyone know how to fix this
anybody else having moments autoclipping randomly or is it just me?
is it possible to clip games with stretched res?
autoclipping doesn't work with stretched res but manual clipping should still work afaik
voice clipping was added a few updates ago, so try turning that off.
do i need to enable to make my clips in game resolution?
check your settings in GG to make sure that moments is recording the chat audio
moments will just capture how the PC is rendering it, so if you're playing in 4:3 then that's exactly how moments will capture it.
yeah I've tried that, steelseries customer support's suggestion was to wipe the drive gonna do that this weekend when I have time 😮 gotta save everything to a external drive
I tried reinstalling too it was working for a bit 😮
hmm, might be true but its just that the clips dont seem to be stretched
i suppose its because im desktop capturing, not game.
can anyone help me? i’m trying to get my steelseries moments on my iphone but im unable too
is there any way to only capture audio from the game and not the rest of the computer?
Route everything other than game to Media or Aux
anyone know a fix to failed encoding latest version. All clips not exportable and even after restart and more still cant 
When recording starts in Moments, all audio in the recording, not just the game audio, skips. This happens not after recording, but during the recording operation. The video is fine, only the sound is problematic.
I have tried reducing the recording quality, but this does not seem to have any effect. I thought about memory shortage, etc., and checked the performance from the task manager, but no such cause was found.
Does anyone know a fix?
when i start my desk top capture it turn on then off any1 kno how to fix ?
no bro same for me xd with amd ryzen 5
same i got amd to\
fortnite , apex , valorant , the finals , etc ( the moments start when the game load for 10sec et turn of after) ToT
i hope so much a patch soon 
why my autoclipping dont work
why when capture cs2, all the time it give me a blackscreen
when im in rocket league i click on alt+s than i go on steelseries and there aren't my clip why?
no idea why this happen, but when i disable fullscreen optimization, clips from cs2 all blackscreen. when i enable, it works.
i tend to opt for enabling elevated capture and/or using desktop capture instead of auto detection. this typically avoids any issues when tabbing out frequently between game and other applications
if you use the sonar feature inside the SS software, then you can separate into different channels.
editing clips using steelseries then will look like this:
with green audio device being the game audio. each track modifiable individually
are there any specifics on what the video quality setting directly affects? it's kinda vague
ty
yep
This is not for Sonar configs, use #1209138827571232819 for the contest :)
hello everyone, I have a problem with the fact that when I make a clip, my microphone doesn't work, it worked for me before, but then I messed around and I probably made something by mistake. can someone help me with this?
ensure that whatever application you are recording is using the sonar microphone as it's input device
Go to settings > Moments > Capture and sound
Scroll down to audio and make sure that your chat and input are the correct ones for you.
Is there a way to extend how long after a "moment" happens that it keeps recording? playing fortnite it stops the clip instantly after I get a kill, which makes it a useless clip.
hello
hello anyone know why it doesn't detect my game for moments for mw3
Admin perms?
Hey, for the last 2 or 3 days I've been getting "Encoding failed" on any of the clips that I try to Export. Even the ones that I have exported before. No online forum seems to know the solution... What do I do?
as far as im aware no. i highly prefer to just manually clip anyways over autoclips
unfortunate. Just gonna end up recording entire sessions with OBS I guess.
what deters u from manual clipping?
when im in the middle of a game I don't want to have to think about manually clipping lol
could also lead to missed clips in intense situations
Its been fun :) nerfs are coming in tomorrow. but here's just a really funny clip I was lucky enough to capture at the end of an Arathi basin run haha. the ending is priceless lol.
Song Credits :: Adam Ten ft. Maori - Spring Girl (Original Mix)
Ruski [Eminence] - Dwarf Hunter - Living Flame US - Alliance
i don't know where to leave support/feed back but i recently stopped using moments, only because there isn't a 120-144fps option, if you guys added that, i would 110% come back, just wanted to let people know
so im clipping my games, and i expect to export them to my friends but they're not showing up despite it saying there 8gb worth of it somewhere in my computer.
anybody getting this error? i've never seen it today. tried restarting my engine and i'm about to see if there is any updates
just saw this so hope it'll fix the error, i posted it here bc i assumed it was a moments / clipping error in my software.
that update just handles how USB devices connect to windows. it doesn't affect the software.
ok. do you have any idea as to why i am getting that error then? because it's out of nowhere
not sure why yours doesn't work mine works too well to where it auto clips randomly
reinstalling windows didn't help disabling voice clipping and capture did nothing
I think I figured out my issue and if its what I think it is I feel so embarassed
yeah I was pressing the capture button and not realizing oof oof
hey does anybody know why everytime i clip smth chat devices don't pick up?
pfff lets go uninstall nobody want work for update the moments
There's no error? It's just a device driver update through Windows Update?
It has nothing to do with moments
im trying to have a seperate voice channel for game and discord vc without sonar is that possible?
You will likely need some type of software, whether it’s sonar or something else, like voicemeeter
Not sure of any way to separate into channels without software
If you’re just worried about clipping audio, I know OBS has options to separate applications’ audios without messing with what you hear. But for headphone/speaker usage I believe you’re gonna have to use something.
If you really wanted to, you could just use sonar for the chat audio and use your default device for your settings, though that may cause game audio to mess up in moments
when i share a clip to discord its super quiet why is this so?
idk I don't even have any sound on my clips so ye
Good morning,
I need help, I can't get the automatic clips on COD: MW3 (the new one) but the app says it's possible,
I have everything up to date,
I'm on PC via Battle Net but obviously even the auto detection
my mic is very quiet in my clips compared to everyone else, whats your guys usual workaround?
hey i'd suggest adding moment capture automation on escape from tarkov arena like it is on escape from tarkov it should be nice ^^ also finding the game automatically
nothing related to clipping is working for me, not even desktop capture
i've tried updating my drivers and disabling the windoes game capture but didnt work
does someone know how to fix this?
know why autoclipping isn't working for r6 on SteelSeries gg moments?
what isnt working
specify
Anyone know how to link Moments to modded minecraft instances?
I need help! The last few days everytime I try to export a clip on steelseries.gg it says encoding failed! Does anyone know how to fix this or is it just a problem with my PC?
For me after 4 re installation , the moment work but no clip auto ? can u help me ?
me too
thats exactly what i am getting. i reached out to steelseries via email. Ill lyk if i find a way to fix it myself!
Why does steelseries clip every 5min without i pressed to clip?
pls dm if you get a fix to
Does anyone know a trick, with that I can desable the background music e.g. Spotify, but that i still have my ingame sounds?
my moments wasnt showing in steelseries gg app, checked the folder and saw that it is saving with meta____ after mp4, someone what causes this?
the top 3 was okay after renaming without anything after mp4
So i've been not getting clips after a month and i just found the issue, the clip apparently deletes itself? i managed to capture it on video.
in moments?
ensure ur spotify is routed to the media channel
I still can't get auto clipping to work on Fortnite or a few other games. It randomly stopped one day. Tried reinstalling, ensured windows was up to date, drivers are caught up, elevated capture is on, reinstalled games. Also tried playing in windowed, borderless, and fullscreen at 1080p and 1440p. Anyone else know a potential fix?
anyone know why my clips are lagging im running these settings and i even put the app in high priority and went into nivida and put the apps max frames too unlimited. My specs are a i9 12900k 16gb ram and 3060ti
how can i do that?
you have the quality on low..?
windows sound mixer or the routing inside the gg app
i‘ve found it out, thansk
I'm trying to clip Valorant PBE, it was working yesterday, but now it says "waiting for game to capture" anyone know a fix to this?
at the start it isnt laggy only in game for some reason
@bold flax this clip was 20 days ago and it was fine on low now its lagging in game everytime
do you have a way to overlay cpu/gpu util
maybe eye that while capturing, make sure there's enough headroom
like afterburner?
sure
tbh this could just be a moments issue
and you may have to reinstall or wtv
not really known for its stability
okay ill try both because i made a ticket with them and they never responded and ill reinstall apreciate the help
reinstalling fixes most issues, assuming it's bc of GG
wont mess with ur settings either, just a quick fix
okay bet
Any ideas why GG is auto-clipping Resonite even though it says it isn't compatible?
i redownloaded it now i cant see any of my old clips is there like a common folder they would be in?
yeah the folder should save
mine always did
it'll be a subfolder of ur videos folder
i found it good thing i named it steelseries im slow sometimes
lol. i think it's that by default
oh okay lol
i have a folder for the clips and separate the export destination to my own folder
when i clip something with moments it doesnt have the game audio in the clip
Check your sonar settings
it works now, ty
for some reason moments doesnt record my cs2 clips anymore even tho i have autoclip for 3k+
someone knows what this is about?
78
Why doesnt sonar capture chat device?
when i clip something i see this for a second and then its shows zero clips how do i fix rthis?
it looks like its loading if its not there then check the folder were your clips go
anyone know why moments doesnt auto clip??
Hey! I wanted to know if theres a way to get back clips you delete in the SteelSeries GG App (Moments) or if they are permanently gone
does anyone know why moments is capturing any other game exept roblox
wont turn on
make sure gameplay capture is on
gameplay capture cant turn on
im trying to
it wont let me
what do you mean it wont let you
when i try to use moments it says waiting for game to capture. ive turned off windows game mode and other things that ive read that might help, should i just delete the app and reinstall?
Anyone know how I can get moments to ignore the media/aux channel in sonar?
So my clips don’t hear Spotify or whatever I have in those channels?
Mine doesnt either after last update
Hi all, so I have an issue which started I think around 1 week ago. The clips are being taken, and saved to the correct file location no problem, but they are not showing up in the steelseries app under moments like they always have done. Its a small issue but I do find it annoying. Anyone know how to fix this?
Thanks 🙂
my moments detect any game except valorant anyone know how fix?
qasqqewhttps://cdn.discordapp.com/attachments/719613540801183775/1213857663050584174/image.png?ex=65f7000b&is=65e48b0b&hm=a7b7ef80a8fd79ba09a3a23da3b61229722c58cbc82baba03a70ebe6dadadeac&dddwqdedd csdsdawwwddd qaaswawewwwwwwwwwwwwwwwsdsddddddddddddddwdsd wRrqDqaasgwdswd
@edgy stag
i need help because my moments only capture laugh
Hi , SteelSeries Moment does not record kills at all in the Valorant game. What is the reason ? Anyone want to help?
Moments have problem with recognizing custom kill banners/sounds. It only notices kills with skins without a finisher enabled/utility kills.
Thankssssss
captures the moment and shows up in moments for 2 seconds then dissapears. check stoarage file and not showing up any one getting this issue?
a same issue
Can someone please help me with this?
Getting the first issue, but my files are showing up in storage but without sound. Very weird
Hello, no auto clip for MW3 ?
still no answer on a fix for the clipping but it not saving to moments or the file ?
any1 know how to make it show discord vc overlay in clip
just guessing, buy try switching the capture mode for your game to screen capture?
@torn crane yea it was ty g
hi i delete my clip(missclick)how can i get my clip again pls???
like i modified the clip and i delete the original one by(missclick)
Moments record only headshot clip on my side. It seems the other trigger doesn’t work. (Il play multiplayer no to much warzone)
I tried all the game modes, none of them work... it tells me there is no auto clip for this application... and it does not automatically detect the games I have to add myself manually while on MW2 works very well, I don't know what to do anymore
Anyone have any luck getting tarkov arena to auto capture?
Any fixes for HDR yet?
Hello, when I use the shortcut to take a capture, it does not work, whether it is desktop capture or not, what should I do?
Anybody else experiencing desync issues since the latest update (from today) when capturing clips with steelseries moments (again)? This issue already occured once in the last 6 months and it took Steelseries ages to fix....
moments doesnt work it just stays on the same screen
Some games will only auto clip if your aspect ratio is set to the native resolution
I have a manual clip key, for my games .Especially for siege, if u run stretched res. And even playing with the Vulcan launcher, Moments wont auto capture them.
whenever i play a clip the video flickers on & off but looks normal when exported
its really hard to edit clips like this, is there a fix?
kinda looks like this https://www.reddit.com/r/steelseries/comments/156qvs3/steelserries_moments_player_flickering/
also how do i make it autoclip roblox cause its one of my main games & is annoying when i forget to manually turn desktop capture on for clipping it
is there anyway to make it so it captures my desktop on startup
hey, how do i switch which monitor i clip on?
Why my moments stop working at startup? Meaning I have to turn it on manually every time?
hi!! new here, lately my moments clips are not syncing with my mic/audio. like it is very laggy and 15 seconds will go by in game in the clip and then the audio for that moment 15 seconds ago happens.... idk if im making sense, but if anyone knows how to fix this/what could be causing this please lmk!! ty in advance!! <3
moments slackn rn
im having the same problem
(not 100% certain) but it may have to do with making sure u have the correct monitor as the "main" monitor in ur windows settings
could try that
Hey guys, is Rocket League auto-clipping working for anyone? I've tried everything but I just can't get it to work. It detects the game, but it says: auto-clipping is not supported for this game.
It's been driving me crazy for months.
Hi all, I had voice clipping disabled but earlier today moments still did an auto voice clip???? 
anyone moments autoclip still doesnt work for cs2?
i have it to autoclip on 3k+ and it still wont do it :\
auto clips don't work for me in warzone anymore, only thing it grabs is the victory
Hi, is it possible the moments also clips single kills in Fortnite?
Can I set it permanently?
make sure its full screened and if you still cant then just turn on desktop capture and capture roblox that way
ok
every single time i try it on roblox it closes the capture
could you elaborate a bit on that?
so i press start desktop capture then i go on roblox and as soon as it says ex:shift-a then it just says u have ended the clipping
make sure you have the keybinds set to the right key, maybe its set to end desktop capture instead of clipping?
@boreal hollow
my bad i didnt see. setting your own keybind is just personal preference, i suggest setting it to something you can get to quickly. i have it set to ctrl + keypad number 1.
yes
my pleasure, im always trying be there to help others!
THX
i have 2 issues
-
for me when i clip things game audio/music/me are normal. but if im in a discrod call, the otehr people are doubled/echoing somehow
-
a frienmd has auto clipping disabled for valorant, but the game still auto clips things, is there another location for auto clip? that needs to be disabled or something?
any ideas would be appreciated
how do i get the clips to pick up my teammates audio
in my experience this is just a superficial issue when you first load a clip. give it a few moments and start the clip from the beginning and that usually gets all the audio tracks to sync. the issue (for me at least) also doesnt happen once a clip is actually exported.
whenever i try to share or export it says encoding failed ive tried deleting space adn other clips but it still doesnt let me share or export
is there option to set video recording to 90 sec instead of 1 min or 2 min for moments
i have asked this before but when i share a clip to discord its to quiet and i have the volume maxed its on all my clips old and new for some reason my old clips never did it before but even now when i shared it to discord and or exported it its to quiet
with cs2 why? Enable 3trd party....
Is it only in Helldivers 2 by chance? I thought it was my app bugging out but I tested it in other titles and its perfectly fine. HD2 is the only one with low volume.
In which case, hopefully they put out a bugfix sooner rather than later.
This bug has been out for a while for me and I experience it in every game
Ahh okay nevermind then
Currently just redownloaded Steelseries because the moments section was loading. It is fixed now but now I've come to problem of it not clipping one of the games I play and Ideas on how to fix it? I did add the game in game detections but it wont work for some reason
I have the game open and everything
but it just wont work
honestly whenever that happens i just reinstall
im having trouble with my clips not having any discord audio
i STILL got issue it captures the moment then it shows up for 3 seconds and it dissapears. i check where the files are suppose to save and nothing
bro it wont let me clip roblox
How to configure moments to capture discord audio?
do i can make the desktop capture mode open auto?
how to automatically turn on desktop capture mode everytime i open my pc
not sure if possible
https://www.reddit.com/r/steelseries/comments/196961l/my_steelseries_gg_clips_are_flickering_and/ please someone PLEASE, tell me how to fix this, its annoying as hell & i've about had it with this software
bro my steelseries momments wont capture roblox
honestly been thinking of switching from moments, everytime i attempt clipping something recently it cuts half the audio in random spots and will show like maybe one frame every 3 seconds in spots
Any Tips for "Error Uploading" messages? I'm unable to share clips to youtube.
Ive got a question. i have my moments set to 1440p, Ultra, 60fps But when i play it back it doesnt look Ultra quality and only records at 1072P. if i drop it to 180p then it only records at 800p. doesnt anyone have a solution to this?
desktop capture or game detect?
Game detect
does moments have any way of recovering a clip that was accidentaly deleted
ive been there too, im pretty sure there isnt but i also might be wrong. try doing some research into that or dont, up to you.
hey guys, seemingly out of nowhere, my moments is only recording a single audio device and my mic, and both are the incorrect ones. i cant find where to change and fix this to be the usual multi-channel. sonar is working properly, audio devices are set correctly.
Are you on an ultrawide
Yeahh I am
OIUOIU
y
Anyone else has laggy Rainbow 6 clips? Fps fluctuates between 10 and 1
That's why. It doesnt support them at full res. I switched back to shadow play
Ohh I see, yeah since I was having that issue I also went back to shadow play lol
My clips aren't showing up in my gallery but are showing up in my folder, i don't know how to fix it
Anyone know how to capture Fivem because it doesn't show up for me at all
Enables full desktop capture @dire yew 
can any 1 heko ne ny clips wont clip
Currently, Moments on my Steel Series GG does not change when I record a clip. However, it is visible in the file. How do I fix this? Could someone please tell me?
Anyone make clips lately and the saturation and contrast are off?
bottom right is normal. the ones from yesterday and the test i tried today does that. this is the first time i came across this
oh wait a minute. its clipping outside of games. its basically clipping everything including my desktop. how do i fix that
English only please :)
hey
i have a question
about the capturing mode
i do have a overlay for my xbox controller when im playing rocket league
on bakkesmod
and soometimes when i cappture a clip it's shown
and sometimes isn't
i think it's because it's like an overlay
but why is it visible on some of the clips then?
and how do i make it always visible?
sorry for mistakes and thank you guys if you know how to help me!
The Moment only records clips of games won in Fornite doesn't take the headshots, is it a problem of mine to someone else too?
Does anyone else have to go into GG then moments for it to actually enable? This wasn't the case for me before
'
this started happen a lot more
Mine hasn’t been working for months. All it captures for me is some quests and voice clips. Misses all the main action
Mine has been 11 days since the last time I saved a headshot
turn gameode off
does anyone know how to fix this, even when i set the quality to 720p/1080 it still stays at 600p
and my clips dont look as smooth as before it doesnt look like 60fps
hello guys, so the problem i have is that the last games i played on fortnite is not recording nothing and i have it on auto, can anyone help me with this????
hey can there please be a update where you can enable discord noise in background of game or remove it 😦
How do i do that
what kind of discord noise are you talking about?
Like vc chat
ahh, im not 100% sure wym, im sorry. I wish I could help. That's why I asked : )
It’s like voice chat from discord
Like when I’m clipping on moments it’ll clip my gameplay and then it’ll clip my voice chat when I’m on discord
OHHHH okay. That would be such a good idea!! Thank you for explaining it to me lmao
tcliptexactly
is there a way to just screenshot and save it here?
A little suspicious
Hello. How I can recover a clip that I accidently deleted and I captured it with steelseries moment
check in trash folder (idk maybe)
why does moments record only the frame when it started to record (audio works) after having to enter admin. password for another process?
i'm guessing it's a bug? when the windows admin window pops up it forcibly blocks any recording software (intentionally, for security reasons) and I guess that once it gets blocked it bugs out and might mess with any recordings afterward?
Hello, other friends are showing their galleries, but I'm not showing them. Is there any way to solve it?
any idea if i can turn off the autoclip for voice triggers like laugh etc? it is constantly clipping stuff I dont really want 🙂
Sure you can :)
go to GG > SETTINGS > MOMENTS > CAPTURE AND SOUND and configure in the ALLOW VOICE CLIPPING section
Thank you very much, I was not able to find that 🙂
You're welcome :)
autoclipping hasnt worked for me with COD since i built me new pc
moments says it isnt capturing any game i play and i also cant even turn on the desktop capture, i click it and nothing happens
Is it possible to add soundseffects in the steelseries gg app??
Can I configure default file name when trying to save the clips? Adding extra characters after the name is bothering me.
maybe try a good old reinstall?
not that i know of, i suggest just getting a free video editing platform and just doing 3 minutes worth of editing to add some sound effects.
you can always rename clips before exporting them or while exporting clips changing the name
you can either try reinstalling the GG app or you can try turning on desktop capture and clipping your game that way!
Have done it all and still won't recognize the game. Only thing that works is manual clipping
i tried that didnt work 🥹
thanks tho
make sure the game your trying to clip is actually supported for auto clipping, not all games are supported.
i dont know if this can help but you can try turning on elevated capture if you havent already. settings > MOMENTS: capture and sound > allow elevated capture.
if you havent already you can also try doing what i mentioned im my message above ^^^
if that doesnt work either im afraid i cant help you.
can u pls help me
@ember parcel@valid falcon@weary heart@merry mango@atomic escarp can anyone help me with the apex pro mini
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.
If you'd like support from other community members, please make a post in #community-support.
Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
Like i said it was auto clipping before then i made a new system. Fresh install and all and now it wont pick up the game to auto clip
when i try to export my clips it says encoding error how do i fix this?
How can i record fivem?
I meant to change the format of default file name (like Mar182024moments.mp4, I want to change it into like Mar182024_HHMMSS.mp4, so that I can export clips with only few clicks even if several clips exist in one day)
From what i know of i dont think theres a way, i might be wrong though im not sure.
ok.. thanks for replying!
my apologies for the late reply, it was 9:30 when i replied and i just woke up.
hello can someone help me my moments arent capturing
um i cant use moments anymore but shortcut is broken no matter was i change it too
what do you need help with?
I can't automatically record moments from the fortnite game, I keep getting fortnite legos and it doesn't know what to do with it
can you help me with this please
fortnite
join this and stream it
Yes
my mic isnt working @tardy path
yes
yes just click yes for everything and install it the same way you did @tardy path
my microphone isnt working
Thank you very much for your help
np
Hi have problém wyth SteelSeries GG it detecs onlie when i die thank you
hey question, I play a lot of fivem but if he doesn't grab my game to clip it keeps saying waiting for game to capturee
Hey does anyone know how to get moments to auto clip overwatch 2 on steam? Mine just says that auto clipping isn’t available for it @everyone
?
hello guys, so the problem i have is that the last games i played on fortnite is not recording nothing and i have it on auto, can anyone help me with this????
Im having similar issues with moments. First overwatch 2 was saying auto clipping wasnt available, Call of duty worked just fine. I uninstalled and reinstalled GG and now neither game will even show up for clipping, no games being detected as well.
Hey Guys, my Friend wants to use Moments like me. But his GG says no game detected. My GG finds every game though. Is there a solution for this?
How can capture only the instead of entire desktop ?
I’m having the same issue, I’ve posted twice in here and no response what so ever. Your probably better off creating a ticket on steelseries website
Is there a way to record what i am playing because I dont like how it is just 1 minute
also how can i make it detect any game i play
Does someone here have experience using moments with osu! lazer? I cant seem to get it to work.
Is it possible to get Roblox to work with GG momments
my auto clipping stopped working for siege anyone know how to fix?
heyyyyyyy so um i got a really important clip of a game i was playing, and i tried to export it so i could edit it a little and then put it on youtube. when i clicked export, and then 100mb, the clip completely dissapeared. its not showing up in the exported clips folder or my actual moments thing. very confused and kind of upset
okay nvm. apparently the clip decided to delete itself! i had to retrieve it from my recycling bin but im all good now
my clips dont record my discord vcs?
Desktop Capture just capturing audio and black screen, with anything i watch. used to use steel series to make memes/gifs but black screen has been ruining that
HI someone please help me i have my clip short cut but it does not save to files or clip at all it shows up on the overlay that it clipped tho
let me know if you get assistance, been trying to fix my problem too. seems tech support is
yep
Does anyone know if I can add my webcam to my clips? I am debating switching over to medal bc I can add it there?
is there a way to remove the moment clipping when someone laughs?
what 😭
can you reword that i think ik what your talking about but idk what you mean
Hello, my steelseries.gg does not receive automatic clip, how can I do it?
Anyone know how to get Moments to properly detect Minecraft (Java)? I've seen it asked here without any answers
Why does my Moments have a black screen when I am watching my clips that I made. It is also sometimes flickering when I am watching it.
Also the graphics is sometimes weird. Does anyone has a solution for both problems?
i moved a few weeks ago fom geforce expirience clips to steelseries moments can i move my old clips to my current moments folder?
how do i turn moments on
is there a fix for the weirdass clip res when the game is on a different res than the desktop is?
How to automatically turn on desktop capture mode every time I open Moments?
hi why when I press the scanner button now it doesn't detect anything valorant it's me who added it myself
my clips arent showing in the app, any idea why? they are saving to the folder but arent showing in the app
^ any help would bea ppreciated
is anyone having issues getting audio in rocket league clips? its not picking up voice chat from my friends
is there anyway to mass export trimmed clips?
as i have 700 trimmed rn and dont feel like exporting em 1 by 1
check inputs
I'll double check thanks, strange thing is it picks up all other in game audio
hey guys, wanted to know if its possible to capture tho whole screen and then it saves the clip, not only like 2 min, but like as ling as i record it. hope you know what i mean
youre looking for a way to record for long periods of time like 30 minutes or more? max clip size is 20 minutes. if you're looking to record for longer id say use OBS or another software that's better equipped for long recordings
yeah ik OBS is good for that, but if i decide to record my whole gameplay, i was hoping there was a way yk
does anyone know why whenever i clip with moments it shows the clip captures and starts loading but then dissapears and gives me the options of finding the clip in my files or resetting my clip button
no matter where i look in my files theres no clip
anyone knows why when im cliping CS2 the clip cant load and it freezes in one frame
when i clip its only shows static
hi
can someone help me pls im not able to use moments as it isnt picking up that im playin on geforce
I accidentally deleted one of my clips. Is there anyway I can recover it?
same, i got amd ryzen 5
i guess steelseries doesn't work with AMD processers
what is it
im having the same issue
hello, i have issues with clip audio being desynced, is there a fix?
i load any of my older clips is there a fix??
Hi, I can't use moment while playing helldivers2
guys do anybody know how i can get free nitro
You beg for it
all i cant ave nitro pls for free pls
bruh 😭
You can't, not here at least
Nope
The SteelSeries X Discord Nitro promotion has ended. The promotion was valid from December 2022 - February 2023.
The promotion has been run multiple times, so it may return in the future! It’s recommended to sign up for the newsletter so you get informed the next time it’s available. https://steelseries.com/dashboard/newsletters
Y'all are literally over a year too late
😭 so when it will come backany guess pls
😭
No idea. Maybe some time, maybe never
For people wondering about this issue, I went into nvidia control panel and turned off “limit background application framerate” and that worked for me so far
Hi, I can't use moment while playing helldivers2
Please don't ping mods or staff for support. There's no support staff here
anyone able to help with this https://discord.com/channels/299040363123965952/1224407850843897947
For some reason moments are not capturing any headshot kills. I played wingman tho. Do i need to play comp so it auto clips
how can i makemy moments capture my friends voices
FIGURED IT OUT
100
Anyone find a fix for Moments not auto capturing games?
hey my moments is not capturing a game anytime i play it and i can not find a solution (the game is called FiveM)
will they ever fix the delayed mic audio
mine captures and i see it clip then it goes bye bye.. i look in file where there spose to save and nothing. but any other game its clipping. idk whats going on
Please help me, when I take a screen video, a black bar appears next to the video. What is the solution? It only happens in the STEELSERIES GG program.
I don't suppose we'll get the option to cut out parts of a clip or just cut the clip down to a few seconds in editing? (Unless I'm a blind rat that hasn't seen the option yet)
My friend has an issue where her moments records in game audio, but when she is editing the clip, no audio plays. However when she posts the clip on discord, audio plays just fine. Anyone got a fix for this?
hey what is the best way to share my clips to tiktok?
download the file then upload to tiktok
anyone know why im getting these "encoding failed" errors on my moments? im on the latest version as well
Request for moments to capture clips on character death in games like PoE/Diablo/Last Epoch/etc. - This is helpful to review later on
but im clipping footage from F1 23
That's what #1070392859125104660 is for :)
Anybody else having problems with low fps in CS2 captured clips since the latest Steelseries GG update? Im suspecting its because of the new Capture Engine. If you got the same issue feel free to upvote this so I know that im not alone on this.
jsut FYi, today moments started to capture automaticaly based on voice from my tv 🙂 I have checked the settigns and I have it disabled right 😄
anyone having issues with clipping for FIVE M?? it clips but then the video doesnt save in moments or in the file...yet any other game works fine.. any word on this???
Anyone else having this issue? It just says "File too long to compress to 25MB" in the end
btw.
Since the update - FPS in clips from some games (CoD) is really low now. On audio, sonar continually flips to my audio speakers rather than headset (when turned on). I have to manually fix that every time. 😔
things keep auto clipping when I have it off
anyone know why i cant clip fivem shti with moments?
like its in detected games but it says "no game detected" when im in fivem
plus if i try to start desktop capture it turns on for 5 seconds then instantly turns off
then i cant turn it off again without restarting the app
Hello, dearest internet interlopers.
Please help me.
How can I- a sad MOMENTS user.... get my GG data to import into my new FRESH install of windows. Including all of my unsaved clip data preferences and split up audio?
IE: I want all of this information to be ported over.
Are there certain files I need to make sure to grab to transfer over?
Having this issue as well. Except, it’s on Warzone. FPS for clips on other games is working fine.
is there a way to make custom tags?
my desktop audio just doesnt come through?? spotify USED to come through but once I got sonar set up it just stopped
Can steelseries moments disturb my nvidia clips?
from a performance standpoint i'd probably avoid having two recording apps on at the same time, but i don't think they should interfere with each other.
my moments have been stuck like this for a few hours now and it would not capture clips how would i fix this?
restart it. Mine had same problem
anyone else getting moments bugs?
just ran sum matches on sum games and no auto clip was made even followed sum advices. but still even alt +s wont do nothing
Anyone?
like this? ikr its so fucking conventient!!!!
moments is so kind as to automatically delete my clip 👍
just ran sum matches on sum games and no auto clip was made even followed sum advices. but still even alt +s wont do nothing any suggestions?
anyone know how to fix this
anyone who know how to fix so i can save clips and clip in fivem?
Does anyone know why GG is causing my PC audio to crackle? As soon as I close the app, the crackling stops.
facts just like this u fina solution or na?
Capturedestop
Was there a fix? the clips are fine to watch trough the files but the moments launcer just makes the clips flicker if you're watching through that
nope no one helped
I already tried re installing, but it only cleared my clips
don't suppose you found a fix?
Look like I'll be sticking with geforce clipping if not
Looking back seems like it's been an issue since January
i tried reinstalling gg a few days back to try and fix the laggy clips issue i have when watching them back in gg but instead of fixing a problem i got a second problem now, gg doesn't seem to detect my games anymore automatically i tried reinstalling and restarting my pc already but have no idea how to fix it i also tried different games but it just doesn't wanna work
I have a question about the CS2 giveaway; the giveaway specifies a 4080, but the terms of it specify a 4070 Ti Super... Which card is it lmao
it never updates how do i fix this?
Download the newest version from the website and install it :)
if i start mine then its going off again
Before i start tinkering with my settings. my clips are now like this recently and its only for COD (other games i clip are fine). Any COD players have this issue? please lmk if you have a fix.
it never detects my game ???
it ued to work fine
i tried manually adding siege to the game detection list
still didnt work
@sleek jacinth I'm having the same issue with COD since the last steelseries update. Moments is choking balls now when recording COD. Sound cuts out and video staggers/lags. Hopefully they push a patch for it soon
how do i make it so when i clip things my music doesnt play in the clip?
having the same issue but not on cod, tf is happening bruh im tryin to clip something to explain a thing to a friend
heres a short example of me recording at 30 fps instead of 60 o_o
i recorded the same thing 3 times and figured out that it was the refresh rate :v
ok i guess im not the only one lol! i play mostly Battle Royale games Fortnite works completely fine. So idk if its an issue with the game or the software itself.
0/10
how to Uninstal this thing\
my moments cant detect any game, idk where is cs2.exe because i dont see it in lolac files, so i cant add it by manual. Can u help me guys?
I have moments capturing three sound sources and when I view the video via something like VLC I can see the different audio tracks. However, when I put the file into something like Premiere Pro, it does not break out the audio tracks. Anyone know how to resolve this?
Could you share a clip to test with? Should work in Premiere if it works in VLC
I'm not sure how to get a small clip to you without rendering it into something smaller and changing the audio.
I want to say it has to do with audio codec because when I grab videos I recorded through OBS, premier pro has no issues breaking out the tracks.
wetransfer.com and use the get a link feature
Free for files up to 2GB
Hmm okay this will probably work? https://we.tl/t-sjeDungUuZ
1 file sent via WeTransfer, the simplest way to send your files around the world
You mean 3? I know the file has three tracks as I can see them when playing it in VLC. However, I can not get the tracks to show up in Premiere Pro. Only info I can find is that it may have an incompatible audio codec being used. I don't have this issue with other recording software so trying to see if there is a setting or something somewhere.
I meant channels :D
3 tracks, 6 channels
Ah yeah
It's 01:15 in the morning here, so a little tired
Understandable, was just worried for a second that I was missing something, hah.
Google says Premiere Pro supports AAC LC so I dunno it seems odd.
I'm seeing the same issue in Premiere Pro
I think the issue is that it's made as 3 audio tracks not 6 audio channels
So it only sees the first track
hmm
Looks promising
Does this look right to you @winter grail?
Yeah looks like it could be correct.
Nice! Here you go: https://we.tl/t-UUNYrQHQ1h
1 file sent via WeTransfer, the simplest way to send your files around the world
I converted the file with Handbrake (it's free and open source)
Handbrake okay let me give that a spin, tyvm.
You're welcome! :)
Handbrake is also great for fixing videos with drifting sync due to the source video not being a locked framerate
Premiere can't handle variable framerates
But make sure to selec constant framerate
Makes sense
Would this make sense to post into feature-requests? Would be nice if moments could export videos that were read well by software like PP by default without having to convert each file I want to use in it.
For sure :)
Slick, and done.
Great :)
hello
i have a question
i recently downloaded moments
and i set everything up
and i tried clipping this insane play
and it wouldnt let me and i was genuninley mad
can anyone help?
Hello. So for cod mw3, Moments for autoclipping is an absolute disaster. Example: A helicopter shoots me in the head and an autoclip is recorded as a headshot but at the same time not a single autoclip in multiplayer. Autoclip does not work at all. The only thing that works is the top placement in Warzone. But since I'm a multiplayer player, it's completely pointless ... otherwise the manual clipping works perfectly. I have no problems, only that he always resets the microphone after an update. I would be happy if the multiplayer autoclip could be worked on in cod mw3... Thank you
Does anyone know if there is a way to recover audio from a Steelseries GG clip? My recording doesn't give any sound and I captured a significant moment for a friend. Massive thanks for any reply in advance. 🙂
Has anyone had issues with clip quality in certain games? My WoW clips are all smooth but a clip I took from Elden Ring yesterday constantly stutters/freezes.
Is it possible to make Moments record my desktop and not just screen? I mean my entire screen and etc?
There is a desktop recording mode, but it's limited to just your main monitor and won't record any secondary monitors (assuming that's what you mean by "and etc")
English only please :)
Well, I've tried everything imaginable to get Moments to detect any game, but it just refuses... i've reinstalled GG, disabled game mode, etc.
if there any hope?
I've also tried using desktop capture, which is great for windows apps, etc. but when launching a game the clips are very choppy
i have audio enabled on steelseries moments but for some reason it came out with no audio is there a way to fix that on just one clip?
gg
Is there no support available on Discord? Should I file a ticket on the website instead?
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.
If you'd like support from other community members, please make a post in #community-support.
Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
Anyone has a fix for my CS2 moments? They mostly come out like this because i play in 4:3, 1280x960 resolution while my monitor itself is 1440p.
replying to say that I also just started having this happen
Hi can anyone help me with my moments? When clipping my video is constantly stuttering. This happens when i try to clip on counter strike 2. If anyone knows a fix please help thank you
i have a dumb question, sometimes i make a clip and steelseries wont let me view it and will delete a clip i had just made its annoying i literally almost missed a clip i wanted to keep bc that happened
is there a reason it does that?
like i literally had my clip opened while i walked away and came back it was gone it vanished and thats not the first time thats happened to me
my 1 second clip is too long for rendering thanks what should I do ??? it goes up tp 300% and doesnt stop at 100% rendering
I need help i try to press start desktop capture and nothing happens can i get help?
Hey for some reason it isnt auto clipping my gameplay
how do i uncheck the first box, im tired of having to open and enable desktop capture everytime i open my pc
is there a way to make it auto start desktop capture as soon as i launch windows and steelseries is open in the background ?
Good day,
I have a question, is there a way to get Media showing in your moments so I can mute my Spotify?
I did assign Spotify to my media but when capturing a clip it doesn't show a slider for media audio.
I would love to see if there is a fixe for this.
I think I fixed it by assigning all Steelseries GG pop ups to my Sonar - Gaming and Spotify to Sonar - Media. Moments doesn't record Spotify now but does record all other audio.
Hello i was hoping someone can help.
Everytime i clip Warzone the clip is very laggy and skiping. Every other game clips perfectly fine and my warzone isnt lagging or anything, can someone please help?
Here is an example
Another one
Might depend on your frame settings and such
You checked those
Or perhaps capture mode, not sure tbh
Im always on 100+ FPS when playing
well, i've solved why GG wasn't recognizing any of my games
buried deep in a support article for an unrelated issue, i found that moments won't record any game if you have HDR turned on in Windows 11
but now the clips have so much frame lag in most of the games I've tried
and yes, I have background fps limiting turned off (nvidia)
why the HDR setting as an issue to GG is baffling to me... hope there is a fix on the way at some point
same, although other games are fine
Helldivers 2 vs Pacific Drive
I've got a 4070ti and HD2 was lagging for me too but my geforce exp was fine
What is desktop capture mode?
it captures whatever is on your screen, regardless if a game is running or not
so whenever I start windows capture, it basically records in the background till you save a clip right?
this is new to me so it's pretty cool
yeah think of it as screen capture rather than waiting on a game to capture
yeah gotchu
you can also do the replay clips with it
what feature is that?
rather just continoulsy record into a big file, it can clip the last 30 seconds (or whatever time you set) as a "replay"
how?
ah I have mine set to 5 mins but i see what you mean
sometimes 30 secs is not enough hahah
HD2 capture is still laggy for some reason
hey im having a issue where my desktop capture just keeps turning off
Can anyone help with this pls?
Any way someone can help me fix this issue? Been having it for a while.....
Clips haven't been saving at all, I've reinstalled multiple times already still nothing
There’s some old clips in there not new ones
yah i feel you man. i still havent got time to search if theres a fix or not
fortnite autocapture no work
idk why but cs2 auto capture works fine
same
1J
anyone have a link to where we can submit this issue to the devs? hopefully some of yall done it already lol
You can open a ticket with #official-support but maybe try changing the capture version?
yeah tried that too results are the same
you can see when in the game its not working properly. but when im in the lobby its fine.
do the raw video files look fine if you open them in windows and play it through the windows media player/VLC?
hi so i have a probleme it keeps deleteing my clips this happens every few clips any idea why?
First step: get a time machine
Just kidding but you prob can't
Check your recycle bin and videos folder
rip
You could use something like Google Drive to protect against accidental deletion
how do i access my clips every time i click on show all it crashes
if i search the clips through files the audio is messed up
is there a search function or a sort by date or show more instead of all?
guys how can I access moments on my phone cuz I rlly don't wanna have to email my cs clips to myself
Hello, my GG Moments have recently started recording choppy when there is a lot of action on screen, but just a week ago it was recording fine at the same quality. What is the fix?
Upload it to Dropbox, Google Drive or any other free online storage.
one of my very last clips that had no issues. im sad i cant do it again until they fix it. UPSETTING
why havent they fixed the issue im lost here smh
i wonder if theres actual devs in this discord lol
a whole discord to chat about problem but no actual problem solving happening? is this discord sponsored and ran by steelseries or no?
anyone know why gg isnt detecting the game im playng
I would like to ask, it is normal for me to record HDR videos for Valorant, but there may be overexposure when recording HDR videos for CS2. Is there a solution?
This is a community server not a support server and yes it's the official SteelSeries server but there's no support staff here
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.
If you'd like support from other community members, please make a post in #community-support.
Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
can u delete clips faster than js clicking a clip and then clicking delete?
Does anyone know if you can enable auto clip for Fortnite when you get a single kill?
turning off desktop caapture why?
hello guys may someone help me i don't know why my steelseries gg doesn't catch any game in my device
Tell me what you think about it and tell me if I can improve.
Best way to die in my opinion
It should automatically
Hi
What's your name?
Why?
don't know
what I don't understand by the way, I also play war thunder
If u need help because this is where we send moments clips and help with issues
I am from Russia and I know English well
Even if I add it manually it doesn't
Weird