moments

[supple meteor]

Hey ! I got a question.. I love Steelseries moments.. It works great on Dota2. I started playing COD MW3 and I dont see it creates any moments. Any idea why?

[forest linden]

Moments need to be integrated with the game. Moments probably don't support clipping cod mw3 yet since its relatively new game.

[supple meteor]

ohhh

They MUST 🙂

I love moments hhh

[lone latch]

Evening all. I upgraded my pc and had to reinstall everything including moments. I have noticed that when I boot the app it is almost burning the tabs like you can see the previous tab still there faintly

and so when I try watching videos back in the moments tab they play but are flickering black also really badly...if I manually open the clip and play with any other player(vlc/windows) the videos are perfect no flickering so looks to be just the app?

any ideas would be great if possible?

[night basalt]

i was playing ground branch and wanted to clip my new time on training mode but it didnt want to clip so i made the keybind to f8 since the default alt and s was messing with the keybind in ground branch but it didnt take clips still so i check moments in sonar gg a 2nd time and it says moments are off with the loading screen on a loop

[night basalt]

fixed it nvm

[supple meteor]

Hi, any news regarding to when Moments will be working with COD MW3?

[fallow nebula]

hello'

[robust gust]

Anyone else encounter issues in moments on gg version 51.0.0 where a moment in a clip plays twice but the audio before and after is still synced. There is a frame stutter and then the clip continues normally. The actual stutter in on both the raw recorded footage AND on the audio in the clip editor

[mystic umbra]

im assuming moments doesnt support mw3 auto clipping yet? @admin @turbid hatch

[supple meteor]

No it doesnt 😦

Im also waiting for it..

[mystic umbra]

Smh

[prisma edge]

Does moments work well with MW3 multiplayer?

[calm sigil]

how did you fix it, because I am having the same issue

nvm fixed it

just restarted my PC

[vague nebula]

does anyone else have problems with steelseries moments? when i watch clips inside GG the video is slowed and skips every few seconds and sometimes it also flickers with black spots

thats the case for every clip in my library (also for ones which didnt have the problem at first)

but this problem doesnt exist when i share it on dc for example

my drivers for gpu etc are all up to date

[supple meteor]

I also asked. Not yet it seems..

[earnest belfry]

ten serw to gówno

XDDD

ja mam 9 lat i co z tego ze mam 14 lat XDDD kidoskii XDDD

[strange tendon]

Any ideas why all my clips or captures on cs2 just show my buy screen in game? Audio recording works fine it.

[bitter cosmos]

kinda wish tarkov had more capture events to it. all it has right now are deaths

[winter vigil]

how are u using steelseries for fivem?

[forest shuttle]

I had a similar issue in valorant. Restarting my pc seems to have fixed it

[plush jackal]

Anyone know why there is no desktop capture mode for moments, especially when it’s going to prevent audio capture from nvidia shadowplay

[valid falcon]

english only please

[storm mortar]

[pseudo osprey]

anoyne know when i clip somethiing and i check the clip its just a green blur screen but i can hear my gameplay ?

[ornate atlas]

Hi anyone knows why moments only autoclip Victory royale and quests in fortnite? I ve made sure to check all the settings but still it doesnt record the kills

[paper dagger]

has anyone had the issue where the autoclipping feature for cs2 audio has been delayed?

[next cedar]

Moments keeps recording awp kills as knife kills if you pull out your knife right after

anyone else have this bug?

[orchid trail]

This used to capture my apex legends game, it stopped working.
Re-checked settings, nothing. Uninstalled, and reinstalled, double checked settings, still not working.

[gaunt haven]

How do I make a clip again

[haughty girder]

i got this screen when i try to watch my moment .. how to fix?

[hollow cliff]

I don't know if this is the right session, but here we go.
I play COD Warzone, I'm a resident of Brazil, so I speak Portuguese.
The problem is that moments only autoclips if the game is in English, otherwise it doesn't autoclip, can anyone help me?

[vital dove]

Moments doesn't recognize any games, even if I go into the settings and rescan Games Detect it doesn't find it (cs2) in my case

[nocturne venture]

how do I do it so moments only records my voice when I actually press to talk in discord? it's currently recording even when I don't use press to talk.

[modest lichen]

Moments doesnt seem to be working on cs2 was working the other day, might be because of fullscreen mode!

[foggy pebble]

hello

[storm radish]

How do you get Moments to recognize COD MW3? It has my MW2 in the list but I'm not playing that. I would rather auto-clip then to have to manually clip each time. I have tried scanning, no luck. I have even went to the folder to associate the game but it still won't recognize it? Any help would be appreciated.

[torn crane]

Only certain games have autoclipping since it's implemented per game. Manually adding a game to Moments just makes it able to be manually clipped.

[fringe yarrow]

How can I get discord nitro free?

[forest shuttle]

Be someone's e-kitten

[merry mango]

You can't. At leasta not here. You're months too late for that

[brazen plover]

The SteelSeries X Discord Nitro promotion has ended. The promotion was valid from December 2022 - February 2023.

The promotion has been run multiple times, so it may return in the future! It’s recommended to sign up for the newsletter so you get informed the next time it’s available. https://steelseries.com/dashboard/newsletters

[loud wagon]

Need help with the clip function of the app

When playing Lol it records the loading screen

[wraith kayak]

Hello

[icy aspen]

Hello,
My games are being detected by the app, but it doesn't detect when the game opens and I can't even do the desktop capture, it's fully configured, and I've already reinstalled it 2 times.

[icy aspen]

Brawlhalla is open, but doesn't detect

[shell pecan]

Any fix for moments not capturing CS2 video properly? I only get a still shot + audio & mic.

[torn crane]

Is CS2 set to screen capture in the settings? i think it's anticheat was getting in the way of capture in the past so it was set to default to screen capture... but maybe yours got changed?

[shell pecan]

Hmm, I’ll have to check when I get home. I would think screen capture is set properly, being I at least get a still shot of the game, but I’m not too sure lol

[torn crane]

this post is a bit old but it might be helpful as well https://support.steelseries.com/hc/en-us/articles/360051565832-How-we-capture-CS-GO

[shell pecan]

Thanks! I’ll check it out. I appreciate the fast replies!

[hollow sentinel]

is there a way i can make it so discord audio is also heard in moments

[torn crane]

make sure the audio devices in the settings are set correctly so the chat device is recording whatever discord is outputting to

[hollow sentinel]

so have the chat device as the same discord output?

[sour trench]

anyone know why I can't capture my screen when playing lethal company?

it works sometimes when I'm just on my desktop but the moment I open lethal comapany, it stop recording

[sour sandal]

since when is auto clipping no longer available for Rocket League? I haven't played in a while, but it used to wrok

(to be clear, it detects rocket league, it just says auto clipping isn't available for it)

[torn crane]

maybe a game update broke it?

[sour sandal]

ehh RL hasn't been updated in some time

[woven frigate]

Why isn't auto clipping working on fortnite?

[covert escarp]

my microphone has terrible and very low quality what should I do to fix it the microphone system volume is at maximum

[tardy night]

Anyone that knows why i cant clip anything and this thing is still there? I have changed my keybind to F7 insted of Alt-S but i cant clip and the "autoclip" doesnt work either

[umbral ridge]

Hi guys it’s normal that I can no longer access my clips moments ca puts me a wheel that turns

[umbral sphinx]

Is anyone else having issues when moments uploads a video quality is really bad?

[dense steppe]

I am having an issue where the moments tab loads and then disappears immediately after loading (I cannot capture clips either)
any ideas on how to fix it?

[robust gust]

Latest version (52.0.0) still has desynced auto from clipped bit. Please beta test better before pushing a release wtf. This is not only with newly recorded clips but all clips. u trim it then go look at other clips and then u come back and the audio in the clip is now not the correct one

[polar cloud]

my moments just doesnt work anymore its stuck on a buffering screen

[ember raven]

this^ my SSmoments often would not even open, and if they do and start clipping then my screen is in ~3FPS and it's completly a different part of the game than I clipped, but the sound remains right

[open nest]

Why still no support for 4K recording?

[tough comet]

Does moments work for mw3 now?

[spiral plover]

yes

[nova mica]

i was viewing one of my clips recorded from last night when i got a notification that my audio file was corrupted and to load the clip again. its been stuck like this since, any solutions?

[nova mica]

howd you fix?

[strange sand]

HELLO

[merry mango]

Yup :)
#gg-updates message

[merry mango]

I'm using 52.0.0 and can't reproduce that issue in CoD

Just tried to

[sleek lark]

I like the audio clipping that was added recently it's been fun in something like Destiny 2 where my clan raids I just wish there was some sort of voice recognition to trigger it rather than have it be something amorphous like a 'laugh'

[mint cedar]

does fortnite autoclip is working ?

[devout mirage]

does anyone know how to fix when i press desktop capture it says its on then it turns right off

[dusk peak]

in the same boat here, except the app crashed and now will not load moments or record anything, kinda annoyed.

[dusk peak]

what was your fix??

[night basalt]

restart your computer worked for me

[night basalt]

restarting your system

[dusk peak]

man youre a blessing. the hero i needed ❤️ @night basalt

[cobalt minnow]

Do audio autoclipping also record when someone im chatting with laugh? It auto clipped when my friend was laughing while I wasn't yesterday and the timeline marked "laugh" at the moment he laughed

[robust gust]

issue fixes itself (only for that clip u have resized) when u resize it. if u exit out to view all the clips again then click the same clip the issue happens again.
if u want more info on it or logs dm me. Sorry for late reply have this servers pings muted

Version: 52.0.0
GSDK 2.4.28

the second time after the resize the audio is in the correct position. u can even see by the audio visual pattern

[cobalt minnow]

I also encountered this issue too today but it fixed itself after I played the video from start again so for me it doesn't seem to require a resize🤔 For my case it seems that the video player tried to jump straight to the first POI in the clip as it should do but the audio is still played from the beginning of the clip but I also cant reproduce this issue so I'm not sure🤔

[robust gust]

mine is also fixed by playing for beginning same issue

[kind tulip]

does anyone else have the issue where their clips are exporting with weird colors? like if im in a dark area its considerably darker and if im in a bright area its really bright

exported clip

in steelseries

[bleak scroll]

how do i fix when i start up my clipping it turns right off wen i turn my moments on

[gaunt haven]

How do I fix fps being bad with moments?

[rancid stump]

yeah im having some audio troubles in the moments app

when im in a discord call the clip doesnt seem to be picking up any of the sound on that call

[regal quarry]

anyone else have consistant issues across multiple versions of STGG Moments where when you go to share a clip to discord it gets stuck on 'Preparing Your Clip: 0% ' or if you go to export it its stuck at 0%?

[robust gust]

right back at it again firstly ui bug but secondly the audio is compleatly not in sync its about 10 seconds delayed. lemme tets if its the same if i export it

correction video is legit 50 seconds off from where i clipped it. the audio is right but the video is so delayed

this is the clip

why is this a recuring theme. is this due to something on my system is this happening to other people?

a futher note is that every clip from that session is exactly 10 to 20 seconds off from where i actually cliped it

[runic plinth]

guys i need help

why dont i hear my voice in clips?

[frigid saddle]

does anyone else have the issue where i click to clip something but i dont hear the clipping sound so i end up clicking like 5 times to make it work? sometimes it results in 4-5 clips and other times none?

[normal harbor]

Does anyone know why my moments doesnt work

[fair cape]

I need of some help. Moments does not record my sonar mic. It captures other people via dc etc, but not mine. How do I fix this?

[solemn thorn]

Hello I need some help with my new Arctis Nova 7P, when I use the clip feature from the GG software. clips from the game however fails to clip any audio coming from the headset itself, so its just my buddies talking to themselves. Is there anyway to add the audio from my headset to the clips?

[dusky nimbus]

where can i ask questions about sonar?

[nimble marsh]

Steelseries Moments is not showing me my clips, how do I fix?

nothing but issue's with this damn "app"

[unborn juniper]

Hi,
I just switched my Overwatch 2 from storage disk (HDD to SSD) -> After manually re-scanning the game in game detection OR re-installing steelseries moments, It's still unable to detect when I go in-gane

Anyone had this issue?

[remote sorrel]

hello bro

[narrow fractal]

how do i turn off auto clipping for laughing?

[wild owl]

anyone elses mic audio doesnt have the lines? theres audio but not the lines

[noble cipher]

You man you hear you voice but can't make your voice of in the clip?

[wild owl]

no i hear it but the sound spikes arent there

also game audio and mic audio are not synced

[lusty jasper]

click the clipping drop down and disable voice enabled clipping

[willow scarab]

https://www.youtube.com/watch?v=aExkeq6k0GI

[balmy wolf]

does anybody know why that when i click the start desktop capture button it doesnt work

[round wing]

does anybody know how to get rid of steelseries asking for administrator everytime i start my computer?

[cobalt minnow]

try to turn off "allow elevated capture" as it is the only feature I know that requires administrator privilege in gg

Can the new voice capture feature capture mic when I'm using streamer mode of sonar and set mic into streamer mix (so I cant choose a mic device to capture in moment settings as its already in stream channel)?

[earnest wedge]

does anyone know why this happens whenever i try to clip valorant

all the clips are just that image, nothing in game is recorded

[earnest wedge]

for anyone with the same issue, i fixed this by turning on desktop capture mode. settings > moments > capture and sound. couldnt find any other fixes for this unfortunately

[hard spire]

https://youtube.com/shorts/tbfr4OyGr4Q?feature=share

[forest shuttle]

I turned off the moments overlay on exported clips in the settings but im still having it pop up on the clips. Anyone know a fix?

[torn crane]

are you clicking "share" or are you clicking "export" when you're trying to get the trimmed video? that toggle only turns off the overlay on clips made with the "export" button but it doesn't remove those made with the "share" button

[forest shuttle]

I see. Back to using export I go

[steel lily]

it dosent detect my fortnite for some reason

[odd quiver]

i have on auto cliping in moments in game league of legends and don;t work

[pseudo hatch]

Anyone has any idea how to add FiveM to Moments so I don't have to set desktop capture always?

[robust gust]

anyone else still having moments where mic and chat recorded audio are not in sync with the video
(the video is the one not in sync)

[sterile bear]

my moments is saying mw3 in not avalible

helps

[stable atlas]

Warzone auto clipping not working

[bitter hawk]

hi guys, i'm new, i wanna ask: sometime moment recorded the sound, some time it did not, can some one tell me why?

and it recorded my friend's voice when i played with him, i only turn gameplay capture on

[torn crane]

you can go into the settings to see what audio devices Moments is capturing. depending on your audio setup it's possible that your game and discord is outputting to the same audio device, so moments would record both.

[gaunt haven]

This happens when i click moments i don´t no why can me help someone?

[merry mango]

Try this: https://www.youtube.com/watch?v=kbBgCvc85wM

[dense steppe]

I have the same problem

[round wing]

Elevated Capture isnt and has never been on. No clue what it could be?

[merry mango]

Check the video I posted

[dense steppe]

I dont use a VPN and I have already attempted to reinstall GG

[storm mortar]

ya des gensssssssssssssssssssssssssss

[gaunt haven]

GG starts normal but when i click moments than its broke lol

[ancient moth]

Does anyone know when I upload to Tiktok why it has the black bars? Here's an example

[atomic knot]

Yo

Is there any way to recover deleted clips from steelseries moment?

I acidentally deleted after gamesesh

[left sandal]

bro i cant see nothing in my moments

[thorny shard]

Is anyone haveing probles where steelseries gg is not even detecting their games. It was working for like a week but it stopped

[odd mango]

SteelSeries GG won't turn on, it spins endlessly.
Open | Software
I'm seriously losing my mind, I've looked everywhere for a solution, nothing has worked:

Reinstall

Restart the computer

Other versions

VPN (which seems more than stupid to me)

Administrator permissions

Disabling Firewall.

I use Windows 11, I have literally tried everything that seems logical, but without any results, and I come to you begging for any advice or a program that works in a similar way. I will give everything. Thanks in advance!

[hot stirrup]

How can I make moments capture lunar client? It doesn't automatically detect it and if I add java and javaw it still doesn't detect it

[jaunty relic]

i dont know where to go to find the clips

[light prism]

i cant automatically clip gta 5

[proper beacon]

Go to your capture settings and find the save location setting, click the folder icon and it should bring you to the location.

[proper beacon]

Windows 11 could be your problem. A lot of people are having issues with video capture software on it, more than just Steel Series GG.

Unless your pc came with windows 11 pre installed, try reverting back to windows 10.

[odd mango]

after trying alot of solves i just gave up and installed windows 10 and i worked, but my sanity is laying down on a floor

[uncut crypt]

i cant clip fivem

please help

[flat tulip]

why is moments off? I could when a case with it!!!!!

[cosmic frost]

The keyboard is not connected.
Charging is also not possible

[hoary pier]

guys my cliips lagg any help?

[oak wharf]

yo

[solemn scaffold]

hi guys i have a problem with the steel series gg auto clip is not working i have the auto clip enabled but steel series moment auto clip is saying not available for this game how to fix it

[sour sandal]

I dunno how to fix it but I'm having the same problem too - Rocket League auto clipping hasn't worked in ages - says "not available for rocket league" -- what game are you having issues with @solemn scaffold ?

[solemn scaffold]

Fortnite

[sour sandal]

well I guess we know it's broken for several games then, I see someone mentioned GTA5 above too. I wish Steelseries support would look at this 😦

[solemn scaffold]

They have to

@weary heart

@valid falcon

[merry mango]

Community mods doesn't work for SteelSeries FYI so there's little we can do to fix issues :)

Also please don't ping mods or staff #rules

[weak merlin]

Do moments work for you guys in (new) Warzone?

[cobalt minnow]

I reinstalled Windows and installed GG and it cant detect any of my games even after I already launched them 😦

Adding games manually do make moments detect but some features like auto clipping doesn't work

And I didnt notice until now that I cant even delete manually added games from this list and I have to reinstall GG to delete that cod.exe from this list

[warm torrent]

please add a tool to move and edit the different audios in the clips

[slate grotto]

when i open a game this dosent change

any solutions?

[cobalt minnow]

Can your game be detected in Settings-Moments-Game Detections? I can get any game detected so it doesn't change after I fire up any game in my PC

[slate grotto]

yea i have game detected

[cobalt minnow]

Then I have no idea sry😦 I'm still working on my problem

[slate grotto]

Thx bro

gl

np

[merry mango]

#1070392859125104660 :)

[cobalt minnow]

Looks like I've got my problem solved by using Windows reset to reset the system. All games got detected once I fired up Steam after booting up.

Also is there an ETA on when will auto-clipping for certain games support languages other than English? For me here only CS2 auto-clipping is working when I set the language to other than English.

[topaz carbon]

Heya! Not sure if this is the right place to ask but is there a setting to press a button and keep recording till pressed again instead of just doing clips? I've tried searching but didnt find any..

[slate grotto]

use obs lol

[runic plinth]

guys i need help

why cant i hear my voice in my clips?

[stable atlas]

the new warzone isn't working yet. not sure of an eta. i'm hoping soon also

[jovial hinge]

can you turn off the clip notification sound? it ruins the clips and is very distracting

[dire cliff]

hey

[scenic berry]

Hey, just wondering if anyone could help me get auto-clip working again. It hasn't worked for a week now and I don't know why. I've tried reinstalling and manually starting GG as admin. Nothing yet. I have elevated capture on as well

[prisma violet]

finally the audio can be in sync

AND they added more time intervals

can finally use moments for clipping again

[gaunt haven]

Someone Help please

@outer nova

sorry for ping

[stable atlas]

did the new update fix warzone clips?

[muted blade]

Ctrl + shift + esc. then kill the process and start it again

[rare igloo]

When you go to clip it. It clips the last let’s say. 2 minutes right? I’ve never tried it so I don’t even know. This may be a dumb question but thought I’d ask. It doesn’t just like “start recording”

[gaunt haven]

it wont work

[sage escarp]

hi

[muted blade]

I can hop on a call with you and you can share your screen. I can attempt to help further. up to you man! hopefully you got it fixed already! 🙂

[shell anchor]

Why have all my moments suddenly became so slow an lagged they cant even play

[muted blade]

mine are like that too. and have a flickering red screen effect on them

[shell anchor]

its just so odd. since all my other ones have been so good

[lethal hornet]

Would be cool to have the ability to make (copy) a screenshot at a specific timestamp in a clip

[onyx yoke]

can anyone help me figure out why steel series wont automatically connect to val as a game?

its been working for abouta year and just randomly stopped

can anyone help me out

[gaunt haven]

@onyx yoke you can start by resetting all settings for that device in GG and recustomizing from there.

[onyx yoke]

reset all of what settings?

[gaunt haven]

You talking about an item or an app?

[onyx yoke]

im talking about how whenever i open up valorant it doesnt automatically connect for me to clip in game

[gaunt haven]

Ahhh

[onyx yoke]

but it also hasnt let me clip from anywhere else either

and ive been reading through this chat for a bit

and it looks like others are having the same issue

so maybe its just a waiting game?

[gaunt haven]

Yea, it just depends what how much you care

The best thing to do is make sure that your device ,whether it is a PC or Xbox, has let SteelSeries.GG have permission to clip your audio and screen record your games

[onyx yoke]

i mean that could be an issue but it has never been a problem until about 2 and a half weeks ago and it looks to be (from scrolling up in this chat) around the time everyone elses stopped working too

[gaunt haven]

If it turns out that you do have it so that GG has admin in that respect, then the second best thing to do is delete steelseries.GG and reinstall

[onyx yoke]

how would i check if im allowing it to have admin?

[gaunt haven]

Past that point, it would have to be a bug in the newest update

[onyx yoke]

yeah that was my first thought

quite unfortunate

[gaunt haven]

You would need to go to settings and it would just take a little time and some educated guesses and you could find the right setting

It has been some time since I had a reason to access that area on my PC

[onyx yoke]

yeah ill try to figure it out tmr cuz i have to go but i appreciate the help

[gaunt haven]

For sure. I don’t know how much help I was, but I have it an effort I suppose.

[restive fiber]

can you help me

[acoustic flower]

my clips is in that screen , the sound is alright but the video is not playing and freeze in the lobby

[stable atlas]

any word on when warzone clips will be resolved?

[copper canyon]

anybody know why i cant see my clips and it wont let me turn on capture clips

[unreal mirage]

whats that blue bar for?

[acoustic flower]

discord call

[left vine]

my moments isnt detecting any game i launch

[mellow bay]

my moments isnt detecting any game i launch

[gray pelican]

I've the same

Fortnite is not detected

[winged shoal]

hello

[odd shale]

Just got the app but when I do manual clips it doesnt work idk what supposed to happen

[noble hollow]

the clips are in slowmotion when i view them tho when i extract or share theyre normal, how do i fix

[manic flame]

Can anyone tell me why Clip audio is stupidly quiet when I share something to Discord?

It's pretty loud in Moments, but real quiet when shared.

[sweet kelp]

Hey, I got a problem capturing my own microphone when clipping a game.

Like I can hear any other people talking and the in game sound, but not myself talking.

[runic glen]

hi

[wet orchid]

are you sharing the raw file or an exported file from moments?

[manic flame]

Mostly sharing using the Share function.

[wet orchid]

i noticed that exporting will actually make sure audio sounds correct

i had issues myself when sharing the raw file that audio channels would be missing

or quiet

[manic flame]

Welp, for me they are quiet

[wet orchid]

try exporting your clip to see if that fixes your issue

[manic flame]

I tried - it doesn't.

[left elbow]

does anyone know how to fix there moments when it says moments is off how do u turn it back on

[wet orchid]

are you not able to re enable it in settings?

[floral shoal]

how do you not clip discord audio

[stoic solar]

I cant hear my own mic through clips i take unless i share them, is there a fix to this?

[torn crane]

how are you watching the clips before sharing them? apps like windows media player and VLC don't support multiple audio tracks at the same time, so you should be watching the clips in the moments app.

[vital lynx]

hey does anybody know how to fix the audio not playing in the moments app

[fossil rapids]

how can i download moments clips from my pc to my phone?

[torn crane]

transfer the file from your pc to your phone

[late cave]

hello frenz Do I need any steelseries products to use moments?

[wet orchid]

nope

[warm echo]

how do i import clips from another clipping app like medal

onto steelseries moments?

[wet orchid]

pretty sure you cant

[vital lynx]

why is the audio and video so desynced like the video is like a good 7 seconds behind on the audio

[wet orchid]

try enabling elevated capture

[nimble marsh]

how do i get moments to keep all my clips on the menu? i notice it never shows all of them at a time, i fix it then it goes back to being broken later. i have 33 clips in my moments folder but only 6 show in the app

[sweet bramble]

heyyyy so im having issues with moments not recognising destiny 2 as an auto game capture. anyone able to help

[wet orchid]

I actually believe that's an issue with destiny 2

Something with how it handles 3rd party overlay captures

[sweet bramble]

ah that sounds about right. okay thanks.

[dapper acorn]

is there a way to switch which monitor the desktop capture records

[torn crane]

change your main monitor in windows

[dapper acorn]

thank you it took 4 months for someone to help me

genuinely

[signal raptor]

Auto clip seems active but it doesn't work, can you help?

[wet orchid]

what are you trying to auto clip? is it a specific game or all games

[signal raptor]

League of legends

[wet orchid]

i dont specifically play LoL but check if the game runs exclusive fullscreen mode

[wet orchid]

if moments identifies the game, it will have the moments water mark appear in the upper corner

well normally it does

lately its been hit or miss with showing up

[signal raptor]

Thank you for help

[wet orchid]

ive noticed if a certain game has higher elevated anticheat (doesnt allow 3rd party overlay) it wont always auto clip

[signal raptor]

Normally it was receiving clips, there was no problem, but now it has stopped receiving them.

[tender axle]

hey i just recently bought the Arctis Nova Pro Wireless and noticed they have some sort of static white noise ( sort of sounds like a fan) whenever I am using them. Anyone know what this is?

[muted blade]

clips all of a sudden don't have audio?

[tardy sphinx]

hey, i cant clip with steelseries gg because it says i have to enable moments, can someone teach me to enable it

[spiral fiber]

what's wrong with Moments and Warzone? I can never make it work.

[wet orchid]

Auto clipping isn't working

Hasn't since the new warzone dropped in

Probably has something to do with how call of duty changed to a launcher style application

[high niche]

Hey
i have a Problem.
i set "Moments" but it don´t clip automaticly and i dont know why. i set it like this but just for Fortnite.

[sweet dock]

Hey can I have some tech help ?

[signal raptor]

I can also take clips manually, but automatic clips do not work.

[high niche]

Ah okay. Maybe automatic is broken

[signal raptor]

Yes, it's strange that it suddenly broke down when it was working properly

[signal raptor]

If you can find a solution please let me know.

[tough oak]

does anyone know how to get audio from my clips because i cliped something and it did not get the audio for some resson and i have the same settings on i always had

[abstract wigeon]

The cloud save system needs improvements, if it even exists

[wet orchid]

Cloud sync hasn't been on in a very long time

[abstract wigeon]

would have been nice to know before i wiped my computer assuming that it would cloud backup like it did last time

[mortal plover]

hey

[abstract wigeon]

I was very lucky and managed to restore the lost clips, but god if i hadn't? that would be 2 fucking years worth of clips gone because steelseries silently removed cloud saving

should probably actually tell people about this

[merry mango]

There was cloud saving for settings, but I don't think there's ever been cloud storage for Moments clips?

This is why Cloud Sync is gone: https://support.steelseries.com/hc/en-us/articles/360060420911--Where-is-Cloud-Sync-in-GG-

[wet orchid]

moments has never had cloud storage

and yeah cloud sync has been gone since like version 14

[tough comet]

New update broke capturing warzone clips huh?

[wet orchid]

No, new warzone update broke it

Just manually capture

[tough comet]

Yeah I’ve been manually doing it from a button on the streamdeck

[steel gale]

@merry mango

[azure osprey]

hello i have a problem on valorant, it doesnt auto clip can someone help me?

[sage mortar]

any idea why steelseries isnt capturing forza horizon 4?

[spiral zealot]

Moment Capture for warzone not working? Assuming the most recent update broke it?

[wet orchid]

call of duty going to independant launcher broke auto capture for warzone

when it launched through MW2 it worked just fine

literally hasnt worked right since warzone update

just manually capture

[spiral zealot]

Okay 👍

[jovial violet]

when i use moments for fortnite it says capturing unreal engine for fortnite instead of actually fortnite which means i cant use auto clipping but it still clips the game

[wet orchid]

yes auto clipping certain games is not working based on how the games have updated

just manually clip for now

[unreal viper]

i accidentally deleted a clip does anyone know how I can recover it?

[wet orchid]

if they were deleted in moments, they gone

[unreal viper]

damn

[snow ridge]

The alt-tab does not work when the apex pro presses the function key and the window button. What's the solution?

[runic plinth]

guys why cant i hear my voice in moments clips?

my friends voice are recorded but for whatever reason i dont hear my own recorded voice

[simple basin]

please make the watermark at the end of the video, as you can see here my clip is ruined and can't be seen clearly, please 🙏🏿 🙏🏿 🙏🏿

[wet orchid]

Turn off the watermark

[torn crane]

you can also change where the watermark appears in the settings

[slate mountain]

Hello everyone, does Moments stopped supporting auto-clipping for league of legends?

[odd talon]

when i go to cut my clip i cant hear the audio it recorded then i post it and now you can hear stuff how do i fix this?

[lime ruin]

i cant clip anything its not working any help ?

[velvet viper]

hllo

[edgy spear]

Are there any plans to allow per game settings for clips? Like for cod I don't need 2 minute clips, but for games I manually clip like siege I would like to have a longer time.

[merry mango]

Sounds like something for #1070392859125104660 to me :)

[signal tide]

how do i fix black bars, i use custom res and i have black bars when cliping, any fix?

[sharp ledge]

I play fivem and it wont clip it?

[wild owl]

how did u do that

[opal veldt]

Does anyone know why, when I go back to watch my clipped moments it shows black footage? i can hear the game and any chat but I can't see anything.

[blazing dirge]

does anyone know why minecarft isnt being detected

[junior sigil]

Do the auto clips work for warzone? ive not had any kills or gulags recorded yet :/

[desert pecan]

hi! what i can do in this situation

??

[lethal bolt]

hello

[light coyote]

Anybody know if they are working on auto-clipping for THE FINALS? it would be pretty nice

[rich marten]

how do i fix moments is off

[wet orchid]

no its not working

[unique river]

guys i have a weird problem

it says fortnite has no auto clipping available even thogh it obviously does

it worked until i reinstalled it this morning

[deep jolt]

my moments like

doesnt work anymore

wont even launch

even on fresh install

[gusty plume]

gg steel is shit

dont download it anymore

i stop using it also

afther the last 2 update the gg broke asf

[merry mango]

Works for me

[gusty plume]

it depens which game you play now

i play allot of fivem and it dont work anymore

[merry mango]

Can't say that I play that

[livid pebble]

anyone have a fix for the lagging/flickering

[stable atlas]

no it's not working for warzone yet. I'm waiting for it to be fixed as well

hopefully they release a patch soon

[rustic blaze]

boys why cant i not clip

its not possibile if i do alt s it doesn't clip

it also does noet detected my game

[desert pecan]

Any way to fix this?

this happend to my clips

[chrome vault]

ı hv rival 650 wireless mause my mause s rgb is broken guys how can ı fix this

It doesn't sync with the steelseries gg app, it doesn't light up like a disco ball.

[sharp wind]

anyone's moments not auto-clipping?

[wet orchid]

a lot of games having been auto clipping with this latest update

either its a moments issue or its a lot of titles have recently updated

call of duty and fortnite being major ones

[sharp wind]

cs2 too

[bitter hawk]

can anyone help? GG recorded my moment but no sound (sometime it does have sound), i don't know why and i never change the setting in Sound and Capture? thank guys

[vagrant viper]

hi ! i recently received my pc from repairs and installed steelseries - it's been working fine for automatic clipping on games like fortnite, but when i desktop capture it doesn't show anything in my moments after i stop it from recording.

[deep jolt]

ok but why can't i launch steelseries GG at ALL

i have literally like 3000 clips

so this sucks.

i uninstalled and re-installed. its installed but IT will not launch

and will not give an error

running as administrator changes nothing

[merry mango]

try this: https://www.youtube.com/watch?v=kbBgCvc85wM

All your clips should be in your videos folder in windows

[deep jolt]

yeah i've had to re-import them before

i just could not understand why it just didnt open :p

ohh shoot did i lose my moments beta tester role

L

didnt know i lost it from leaving the server

[deep jolt]

sadly this does not work

Run as admin does nothing still

and i already checked if it ran in task manager

and it doesnt even show up in task manager

thats my problem

literally doesn't launch at alll

i've uninstall re-installed like 4x

[merry mango]

Worth a shot

[deep jolt]

i also don't use a VPN

so i'm just lost at what to do

lol

yeah i appreciate it

[merry mango]

Best of luck

You're welcome

[deep jolt]

guess im gonna need to just manually trim everything

by pulling it out of folders

also means i can't preview them

🫡

i've given up on this app now sadly but if I could get it to work then I'd still use it

if steelseries GG doesn't automatically update, then i could use an old version, because old versions work

but im pretty sure it auto-updates and I can't change that

[merry mango]

There's a file somewhere where you can trick it into thinking it has a different version than what it has

[deep jolt]

hmmm

I'd 100% need that lol

so any help or a guide for how to do that

🙏

[merry mango]

I'm away for Christmas but I can try to figure it out when I get home

[deep jolt]

<3

[vestal fern]

do you have fornite

[empty panther]

oh my god i cant believe it didnt save my clip

only sound

[wet orchid]

can the clip be viewed in moments?

[empty panther]

nope

[stuck lotus]

yo can anyone help me. When i save my clips i cant hear my friends in the clips only myself we talk in dc

[wind prism]

Hi! how do you add a game to be auto clipped

Like The Finals

[torn crane]

only the GG developers can add autoclipping, but you can add a game in the settings for manual clipping (settings > moments > game detection)

[ember spire]

Hello

[ember spire]

Every time I open “moments” my steelseries goes blank

Does anyone know how to fix this

[ionic otter]

i have a similar problem. GG recorded my clip but i cant hear audio on the GG app. i can only hear audio after i send it. this seems to have happened after the latest update (53.0.0)

[inland wren]

quick question, idk if it's been asked before (probably has and if so then im sorry for being lazy):
can i combine multiple moment clips in steelseries software or will i have to get another software for that?

[bitter hawk]

oh, i never try to send, just watch it after my game and no sound

[slender mulch]

Hey, someone have a fix for this?

My Game is successfully recognized in Moments, but when i start the Game and want to Clip something, it just doesn't do it...
(Also when I have the game open, the software still says that no game is open )

[brittle torrent]

like, to make a longer clip? the editor doesn't support that yet so maybe they'll add it in the future

[brisk ingot]

how do i clip on moments

dm me if you know how to save a clip and record a clip

[past prawn]

You go to your settings, select Moments > Auto. Clip and check if Auto-clipping is active. There you can select events that are automatically clipped in your favourite games. Our you go to Shortcuts below Moments > Auto. Clip and you check what key you selected for the first option. @brisk ingot

Is there a way of disabling Voice Clips, I dont know then they clip and if the do its just a random moment.

[heady sail]

Moments recognizes Fortnite as Rocket Racing ist anyone Else experiencing the Same issue

[frank light]

Moments keeps lagging my game when grabbing clips. Is there a way to stop that?

[prime hamlet]

how do i clip stuff it won’t save when i click my clipping shortcut does anybody know how to fix?

[wet nexus]

why do the headphones not connect back the same settings each time it turns on

[prime hamlet]

how do i clip stuff it won’t save when i click my clipping shortcut does anybody know how to fix? and it’s saying game not detected

[worldly imp]

hey guys, my apex pro mini hasn't been working, when I press j is registers as jkx. And when I'm playing games, or even typing this, it randomly types wasd wasd when I don't even lay a finger on it. Ideas?

[spiral zealot]

Assuming they havent fixed auto capture for COD yet?

[nocturne hinge]

when i load apex legends it loads moments and says its working but it doesnt clip anything

[jade burrow]

hay

[tepid agate]

Hey guys, what's the "chat device" in moments?

I'm not seeing my headset in it, only my input and output have my headset

[silk pine]

Whats the next step to getting moments to work after running as administrator. I can't get it to detect anything and screen capture closes right after launching

[prime hamlet]

same

[silk pine]

I've looked a bit more into it and its looking like the program itself is the problem its hitting a crash on launch for some reason. They are going to have to patch it out

[fierce hazel]

?

i set it on 1440 but its cliping in 1080

[merry mango]

What's your ingame resolution?

[fierce hazel]

1080 so i need to fix that

its on gta

fivem

[merry mango]

It can't capture in a res higher than what you are playing in

[fierce hazel]

wy

[merry mango]

Because the game is 1080p?

[fierce hazel]

but on what do i need to but it to have 1440

[merry mango]

You need to run the game in 1440p on a 1440p monitor to capture in 1440p

[fierce hazel]

i have a 1080 monitor

😭

[merry mango]

Why do you want 1440p anyway?

[fierce hazel]

better quality

[merry mango]

You can upscale it to 1440p with Handbrake (free, open source) but you won't get much better quality out of it

[tulip egret]

hi

can someon tell me how can i clip gtga

gta

?

[solemn jungle]

how do i clip with steelseries

[dry ice]

can i clip with someone not talking EN?

[jovial seal]

where can I request games to be added to Moments, or do I just need to wait?

[dry ice]

i totally didnt cut the part where i get sniped

[loud plank]

why its not apper

[merry mango]

try this: https://www.youtube.com/watch?v=kbBgCvc85wM

[neon imp]

Plzzz I need help !

[nocturne hinge]

gane detected..... auto clipping detected... guess what, nothing

does anyone from steelseries actualy help inhere

[merry mango]

There's no support staff here as it's a community server, so no? 😄

[nocturne hinge]

fantastic

[merry mango]

Gotta make a support ticket on the website for help from SteelSeries

[nocturne hinge]

even better

all activated but nothing from apex lol

[merry mango]

Have you tried elevated capture? Or reinstalling GG?

[nocturne hinge]

reinstalled it about 20 mins ago

prior to that it never said auto clipping all events seletced

elkevated on

elevated on

[merry mango]

Alright

[nocturne hinge]

it used to work fine with apex... then i got mw3... and it didnt auto on mw3... so i did all the install stuff a suggested via SS... now mw3 works and apex doesnt lol

their support isnt very good

[quaint plover]

peanus

[ember parcel]

guys i cant filter properly, i cant filter to my valorant clips for example cuz you cant scroll down in this list :l

[snow lynx]

Hey, i hopped into fortnite and do a win and want to see my clips. where do i can to see them

[dapper acorn]

can you filter clips by pages instead of either showing 50 or ALL, i like rewatching my clips in order but after 50 clips showing all clips makes it lag super hard

[prime hamlet]

this is happening to me but this shitty ass server doesn’t do shit “it’s not a support server” make it one then hire support staff who know abt the game dumb ass server

[merry mango]

Or make a support ticket if you want support? :)

[prime hamlet]

been in here since 2018 n dk how to fix this issue

[merry mango]

I'm not support and don't work for SteelSeries :)

And I haven't had that problem

[wet orchid]

have you actually given moments a location for your clips folder?

under clip settings

[prime hamlet]

yes i did everything required the actual desktop share doesn’t work idk why

it just doesn’t work

[wet orchid]

have you tried turning on elevated capture in the settings

[tawny latch]

does anyone know why whenever i try to capture fortnite it says it cant find game to capture

and waiting for game to capture

[prime hamlet]

what does that do

[wary junco]

apperantly nothing since i turned it on and my LoL doesnt auto capture anymore since some patches

have 0 idea how to fix that

[solar shuttle]

how to record only a few second?

like i choose when to start and to stop

[woven mountain]

Hey guys why isn't moments working on warzone only multi

Only let's me manually do it not auto

[gaunt haven]

my clips wont work and wanted to know why it just wont clip any game

need some help been trying to figure it out for weeks

[merry mango]

Please mind your language and keep in mind that it's a community server not support :)

[prime hamlet]

apologies just annoying how yall can’t help for nothing

[merry mango]

I get the frustration but I doubt you'll encourage people to help you by complaining and being negative

[prime hamlet]

asked for help for about 3 days straight

[merry mango]

Like I said, it's a community server not a support server. You're not guaranteed help here

Gotta make a support ticket on the website if you want support

[reef field]

If I wanted to delete all my moments, how would I do it?

[wet orchid]

Just deleted them from the folder they save to

[short estuary]

seem to struggle capturing moments with minecraft
moments doesn't seem able to detect the game if it isn't launched trough the official game launcher

[round silo]

im having an issue where when i open up steelseries everything works but when i hover over moments it doesnt loadd and says it off. when i try to turn it on it just doesnt

[small peak]

found this on the epomaker website 💀

I guess that's why they only sell internationally on amazon

[rocky sleet]

hey hope everyone had a good new year i am new to moments and hoping someone can clear things up for me dose auto clipping work with the new warzone because it dosent seem to be clipping my kills and stuff iv tried resetting it all nothing seem to be workin i can clip manually but not auto clipping for me please help

[short estuary]

i actuelly bought my headset from another site
no i didn't use USD
yes i live in the EU

[waxen plinth]

Good evening, steelseries gg does not receive automatic registration, I need to make alts myself, how can I get automatic registration?

[merry mango]

Don't ping mods or staff #rules

[waxen plinth]

ok

[waxen plinth]

So what is the solution to this?

[brazen plover]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.

If you'd like support from other community members, please make a post in #community-support.

Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[merry mango]

@waxen plinth

[waxen plinth]

thx

[merry mango]

yw :)

[prime hamlet]

can somebody help me with moments bro

[brazen plover]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.

If you'd like support from other community members, please make a post in #community-support.

Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[prime hamlet]

i’m losing my mind without being able to clip stuff

[versed cairn]

plz link to 3 months of discord nitro

@merry mango

[merry mango]

Or you could buy it like the rest of us?

If I bought it for everyone who asked for it then I would have spent over a €1000 by now

[versed cairn]

no money, please give me a link for 3 months

[merry mango]

I don't have one

[brazen plover]

The SteelSeries X Discord Nitro promotion has ended. The promotion was valid from December 2022 - February 2023.

The promotion has been run multiple times, so it may return in the future! It’s recommended to sign up for the newsletter so you get informed the next time it’s available. https://steelseries.com/dashboard/newsletters

[merry mango]

You're a year too late for free Nitro

[versed cairn]

please help me, I really want nitro(

Please bro

[merry mango]

No can do

[versed cairn]

((

😦

[short estuary]

same energy

@versed cairn respect you acutely took his advice
should i take the image down?

[short estuary]

anyways...
anybody know how i can remove a game from the game detection list for moments

[glacial bough]

plz nitro

[brazen plover]

The SteelSeries X Discord Nitro promotion has ended. The promotion was valid from December 2022 - February 2023.

The promotion has been run multiple times, so it may return in the future! It’s recommended to sign up for the newsletter so you get informed the next time it’s available. https://steelseries.com/dashboard/newsletters

[merry mango]

You're a year too late unfortunately

[fair swallow]

any solution for my valorant clips that has no video but has sounds?

when i restarted my pc, deathmatch vid is moving and okay. but when it comes to unrated, no video and has sounds. can someone help me?

[silk pine]

try switching to screen capture instead of game capture in the moments setting for the game

[frigid berry]

I have a quick question, my friends mic is low in his own clips, is there a quick way to fix this?

[sharp ravine]

is there any plans in future SGG updates to add the Media and Aux track into steelseries moments?

[wheat folio]

The fact that SteelSeries has a better clipping method than Nvidia, which is an official setting in a lot of games to enable while SteelSeries is not, is just kinda sad. A company known for making good graphics cards, promoting lots of games, and even had lots of people use their recording software in the past cant make a proper clipping system that doesnt bug every time it's used

[late void]

how can i fix this?

My moments doesnt work

[fair swallow]

turn on your gameplay capture

[late void]

Oo okay

[iron ore]

Can someone help me with my steelseries clips? I can capture a game, but cant clip it if i press on the keybind to clip. Can someone help me with this?

[bronze grove]

Hi

Can someone help me with my Apex Pro TKL (2023)

[sonic marten]

is there any way remove this ?

[torn crane]

use export rather than share

[sonic marten]

okey thanks

[hardy mesa]

Hey there, when i try to capture a moment and press alt + s it doesnt work? i have enough space and all, and it has worked before? i think its maybe bc i have 2 game open at once, but i dont really know

[pseudo turtle]

Yo can someone help me? already tried everything but nothing helped

[silk pine]

welcome to the bug. Let me know if you figure it out.

[queen merlin]

where can i find this

[fair swallow]

click moments tab

[brisk onyx]

Nvidia sucks

End of story

Dont buy nvidia graphics cards

Lol

[queen merlin]

@fair swallow it look like this

[twilit jetty]

中文不能自动录制？

[fair swallow]

@queen merlin 🙂

[ocean dome]

I have the files of my old steelseries moments before I reset my pc, is there a way i can recover them into steelseries gg? Because I want to export them with all the sound tracks (game, voice chat and mic)

[dry ice]

idk but maybe you can use a flash drive

[merry mango]

There's no cloud storage with SteelSeries. You can use other services like OneDrive or Google Drive

Or an external storage device like suggested

[ocean dome]

I think you misunderstood what I was trying to say, I want them to appear in my SteelSeries software as if I took the clip now. Because these mp4 files by themselves don’t allow me to change the mix of the voice chat, game audio, and microphone volumes

[merry mango]

Ah okay. Honestly no idea

[ocean dome]

know anyone that might?

[merry mango]

So I just did a quick test. Made a backup of my clips and deleted one of them. When I put the video file back in the clips folder in Windows, the clip came back inside of Moments

That's no guarantee it will work after a format

But you can try putting the files into the folder used by Moments and see if that does anything

[rancid coral]

Hey all, just curious how I can get Discord chat to record during moments? I can hear myself in the playbacks, obviously, just not my friends.

[fair swallow]

any fix for this? sometimes my moments work but sometimes it has no video. running it as admin

i found other users having the same problem in reddit but no solution: https://www.reddit.com/r/steelseries/comments/174uycb/moments_in_cs2_not_working_correctly/

[fair swallow]

im not sure but have u tried using the desktop capture so it captures all the things on ur pc? (im not really sure so sorry in advance)

[rancid coral]

Yeah, desktop capture didn't work either. I think it may have had to do with my default devices in the clip settings.

Will update if I figure it out

Thanks 🙂

[limber wadi]

Does anyone know where I can find sound tracker Nahimic?

[rancid coral]

Alright, found it. I had to set my discord output device as the Chat device

Buuuuuuuuuut now it's recording my voice in the audio section AND in the chat section

Confused lol

[fair swallow]

anyone to help? still the same

[sterile fable]

i'm havin the same issue

my games wont capture or be detected even though they're running

[weak merlin]

Does AutoClip work for Warzone (3) yet?

[cloud merlin]

Is there a button im missing where I can move the audio slider? The clip has the video delayed from the audio

[cold hazel]

Got it for Christmas, my w is alr broken 🤦

[cloud merlin]

u game a lil too hard?

[cold hazel]

pro fortnite gaming

[worn canopy]

hi guys

[merry mango]

Do you play in FNCS?

[merry mango]

English only please :)

[lament tinsel]

why are my clips like this

i cant see the clips

[fair swallow]

same problem here. mine is all black but has sounds

[fair swallow]

have you tried going windowed?

i fixed mine from fullscreen(all black clips and corrupted) then i switched to windowed fullscreen in valorant and now good

[brave harbor]

❤❤❤❤❤❤

hello I show you my favorite games so then how do we get Nitro

[dusk parrot]

why wont my moments clip fivem and not noticing im on it?

waiting for game capture

anyone help?

[brazen plover]

The SteelSeries X Discord Nitro promotion has ended. The promotion was valid from December 2022 - February 2023.

The promotion has been run multiple times, so it may return in the future! It’s recommended to sign up for the newsletter so you get informed the next time it’s available. https://steelseries.com/dashboard/newsletters

[merry mango]

You're a year too late unfortunately

[lament heath]

Guys, how can i make moments capture my whole screen instead of only game?

Also theres no sound for anything besdies game

i want to capture my WHOLE screen with audio and everything

Ok so i can hear the clip if i open it in the app itself

But if i open the clip itself with vlc

i cannot hear anything

If i open with normal windows films thingy i can hear

So problem is in vlc

Anyone know how to fix that>?

[random nova]

is desktop capture not working for everyone?

clicking it just does absolutely nothing

[merry mango]

Use Desktop capture?

[visual skiff]

Hello, tried to download the app for the Moments to have autoclips in the Warzone and despite everything is loaded and ticket it does not auto record, anyone has the same issue?

[merry mango]

Seems like a CoD update broke it

Gotta wait for it to be updated

[visual skiff]

Was it working before? I am looking for replacement since they did not add NVIDIA auto record into the game.. 🙂

[merry mango]

I believe so

[visual skiff]

I went over old conversation and seems never worked before, do anyone know anything about equivalent for auto capture ?

I love this APP btw hope it supports it soon. 🙂

[merry mango]

Medal.tv maybe? No idea if it has auto capture

[visual skiff]

ok does not have auto recording at all 😄

[merry mango]

Bummer

[errant mango]

does anyone know if Valorant has updated so auto-clip doesnt work anymore?

[simple tendon]

How do I remove discord in the background in my clips?

[dark ocean]

when i try to view my clips its black theres black and white flashings on the clips and when i hover over things the clip will go black?

[shell axle]

How can I set it desktop auto-clip on my second monitor?

its where I play

[fast marsh]

Having issues with moments, im not able to enable screen capture, was working a while back but i cant see old moments or create new ones

[nova idol]

Does anyone know why my moments doesn't automatically clip fivem?

[runic rapids]

DOS ANYONE KNOW HOW TO safe clips in videos

[runic rapids]

no im sorry

[uneven island]

no i dont either

[stone tangle]

my moments clips wont convert to 25mb

can anyone help

[wet orchid]

have you tried exporting, not sharing?

[uncut cargo]

yo do you know how to work sonar?

nvm

[stone tangle]

yeah it doesnt work

[wet orchid]

how big is the file originally?

are you able to export at any other size?

[rancid coral]

Hey all, moments isn't working at all. I have elevated on, etc. etc. but the shortcut does not work at all. Not after restart, not after sign out, nothing. Any ideas?

[main lion]

hey, do you know if its possible to restore deleted moments? Because i accidentally deleted two important moments for me :<<

[bright cypress]

HEY ,can i add the media sound into the clip ??

[bright cypress]

anyone?

[sonic marten]

My friend's voice is very low (on discord)

is there any way fix this ?

[white lichen]

my voice becomes higher

[stone tangle]

thats what ive been trying

[brazen cave]

Can someone help me i dont have nitro and want to upload 2 min clips need help wit hthe rioght settings

[silk pine]

So I figured out that if you are not able to have moments clip anything the problem might be that you are in the windows insider program. Exit the program wait for the next update and hopefully you will be good.

[brave sable]

Game capture for Fortnite doesn’t work?

Idk how to fix it

[obtuse fog]

Hi I know it’s not the support channel but I really need help rn idk what to do anymore I don’t find any solution in google had this problem before

[brazen plover]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.

If you'd like support from other community members, please make a post in #community-support.

Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[merry mango]

@obtuse fog ^ :)

[obtuse fog]

Thank you, but I don’t have time I just have 0 solutions

[river nebula]

why is it not autclipping fortnite

it shows the bluedot but doesn't autoclips

[runic cosmos]

Is there a way to record stuff in moments in HDR that doesnt come out washed out and grey?

[shadow rover]

my mic audio is really quiet on clips but the volume is max in the editor, any way i can make it louder?

[timid inlet]

Can anyone help? When I play Escape from Tarkov it only ever records death. When I have looked into it it only lets me record deaths. I don't want to be reminded how bad I am. Is there a way to change it?

[silk pine]

Use monitor based hdr support instead of software.

[silk pine]

Check the auto clip trigger settings and unchecked deaths. Make sure the others are checked

[timid inlet]

I checked it. The only trigger listed is deaths.

[lucid spoke]

I cant seem to get gg moments to work with r6 siege, it doesnt think im playing a game so the only way i can clip things is doing desktop capture, any way to fix this?

[brave sable]

Why isn’t Fortnite getting detected for me

Someone help

[forest shuttle]

Anyone else have voice clips rapid fire clipping? It clipped maybe 5-10 clips in 5 minutes and it kept clipping after I turned off voice clipping.

[wet orchid]

if you changed it at all from low to high and then back to low, you will need to set it back to high, kill the app entirely, then when it reloads, set it back to low or turn it off, kill the app again. then relaunch

allow voice clipping is semi buggy right now

[forest shuttle]

Voice clipping was fine for me until the update dropped. I can try killing the app now.

It's a shame because voice clipping was great for lethal company

[spiral zealot]

Was the moments fixed for COD?

[carmine citrus]

Why isnt my sot autocapturing

[wet orchid]

yes. warzone clipped auto for me many times tonight.

[spiral zealot]

Yea i have it working now

[finite lava]

I cannot seem to get Moments to capture in anything more than 720p no matter what settings I choose in video quality, resolution or FPS - anyone know why?

[wind quiver]

like its not saving my clips

[glass raven]

Is anybody able to clip Minecraft?

[agile tapir]

why is fortnite not clipping?

[austere zinc]

Thats what Im trying to figure out

[gaunt haven]

Can anyone help me, I have Moemnts deactivated. how do I get them back on?

[silk pine]

Click the cog icon in the top right. Click moments on the side menu of the pop up. Check enable box

[covert wedge]

hey all, Not sure if this is the right place but my momenst has stopped capturing the game and is now only capturing the loading screen of that game

[unique heath]

I guess unedited doesnt care about trimming?

[mortal mural]

WHY ARE MY MOMENTS TURNED OFF

[merry mango]

You haven't turned it on? Not sure how we should know :)

Make sure Moments is enabled here

And maybe shout a little less :D

[mortal mural]

i am sorry i had caps on

[left prawn]

Hello! I was curious if anyone knew how to get moments to capture ff14 (windows version, not steam). I've tried adding several different exe's to the moments game folder but it can't ever seem to hook into the game. I've also tried elevated capture which didn't work for me either. I would imagine it has something to do with the game having a launcher completely separate from the game itself, but unsure how to resolve since adding exe's didn't work

No worries if not tho : ) it might just be one of those weird ones

[torn crane]

I've been able to capture XIV with adding the ffxiv_dx11.exe manually.

[left prawn]

Are you on the non-steam version?

[torn crane]

yes I run just through the launcher

[left prawn]

hmm okay. I tried adding the dx_11.exe, but it's not getting added to the list. Might be bc there are other ffxiv "games" in the list currently. I'll see if I can figure out how to removed added games and try it again

[glad yacht]

Can u recover removed clips? Someone knows that?

@merry mango you know what to do?

[merry mango]

Pay a data recovery company?

[left prawn]

check your recycle bin if you deleted them in app

[merry mango]

Check your clips folder in Windows and the recycle bin

[glad yacht]

mannen jag e it rik

[merry mango]

If it's gone there it's probably gone

[merry mango]

Træls

[left prawn]

got it working, thanks for the help : )

[glad yacht]

i did removed it in the steelseries app

[sturdy flume]

Can I record my whole Dota 2 game using Moments?

[torn crane]

the longest duration in moments is 20 minutes... so if your entire game is done in 20 minutes, then yes

[sturdy flume]

How to manually record the game?

[torn crane]

use another app like OBS

[sturdy flume]

Thanks!

[slow mauve]

fake

link is misspelt i checked

[silk pine]

if moments wont work get overwolf

[rich marten]

my sound is randomly gone how do i fix it? With moments

[noble roost]

moments doesnt work

i just go on the tab, and its inf loading

and when i go here

i cant press desktop capture either

also when i go to clip settings its just a black screen

[primal cliff]

hey i have a 'problem' with my capture functionnality : Not always but most of the time, in some of my records we can barely hear my voice and i was wondering why ? I have the Steelseries Arctis Nova Pro (not the wireless one) and i use the sonar functionnality for the microphone and other stuff...

Any ideas ?

[sand rampart]

my league of legends clip came out like this what should i do to fix it

[autumn barn]

anyone know how to fix sonar just clipping a loading screen?

[lyric jetty]

Hello everyone, I have a problem when recording a clip, after pressing the desired key combination for recording, nothing happens and nothing is recorded, has anyone had this happen or maybe someone knows how to solve this problem?

[forest shuttle]

Thats crazy how that's still a bug

[edgy forge]

brrr how to turn off mono audio

[merry mango]

What's in mono?

[lean owl]

yeah my moments are doing this too now

dosent work all of a sudden

[stiff fog]

Guys in moments it captures the game but it doesnt record my sound and the game's sound how can i fix this

[silk pine]

The real sad part is that I can't even find a way to report bugs or issues with moments. It's like they have 1 person who doesnt care doing the work on it

[sick oxide]

hey, how can i also capture ingame sound in clips with alt + s?

[noble roost]

ikr, i loved this software

[foggy token]

it only captures the game when im opening it

[pale lintel]

my live is play

[floral vine]

Hi, anyone else having problems with steelseries moment? it doesn't play my saved clips, neither the automatically saved ones, nor the manually saved ones, a picture simply appears, it's about the cs2 game.
Maybe someone can clarify/help me too.
thank you.

[forest shuttle]

You can try contacting their support on the website. No promises on them actually fixing the issue

[gray dust]

How do I add Fivem to moments ? it doesnt work

[violet flax]

hello, sometimes my moments doesn't work and it just can't clip, can you help me to avoid this ?

[cyan rock]

Yo is it possible to remove audio from people talking from my clips? I play fn and when I get clips theres always friends or randoms talking in the background and its annoying.

Or at least a way to remove discord audio

Or how to remove spotify music from my clips

[lean owl]

I seemed to have got it working, I just opened task manager, ended task for all the SteelSeries GG stuff, opened it up again and seems to be working again

[gaunt haven]

Use medal

[cold jewel]

Does moments work for The Finals?

[waxen torrent]

Ashton, to be able to do that, you need to Enable Sonar. Check out some setup guides. After you have it configured, the channels will come in seperately in moments and you can just choose not to record the chat or delete it in the moments editor.

[edgy forge]

it means audio comes out balanced, instead of left and right

[mystic crag]

Ever since the update in Sonar, My league is captured like this

[gaunt haven]

@gaunt haven W pfp

[potent plaza]

I cannot log in. Can anyone log in? What is the reason?

[cyan rock]

I have sonar

I can remove discord and spotify now but how do I remove Fortnite gamechat audio

Or is that not possibls

[edgy raft]

hello

[edgy raft]

same with me

[potent plaza]

Did you delete the app and reinstall it?

[edgy raft]

no

[merry mango]

That would be a good first step :)

[gaunt beacon]

my sound on clips aint working anytone know why

[golden ravine]

Hi! anyone knows why my moments won't detect FiveM and how to solve this?

[muted bough]

Guys I'm trying to set up my Steelseries Sonar, Apple music app is detected as game always? I'm trying to change it to Media but the app don't allow me to move it.

[frank whale]

There is no application game recording, no clips are recorded

[turbid egret]

someone get moments a QA team because there's always some bug that affects everyone

rn it's audio de-sync and i've had it for a month now, im about to find an alternative man

[mortal hill]

moments do not activate and will not detect a game when there is one running can anyone help?

[merry mango]

Doesn't affect everyone to be fair

[turbid egret]

any bug i have, my friend also has

[merry mango]

So that's two out of millions

I for one haven't had any issues

[topaz yacht]

Nah that makes 3, because I'm having the same issue

[craggy wind]

Since the last update, Moments has been recording game, media and chat sounds on the Audio device line. Any ideas on a fix?

[forest shuttle]

These bugs are like whack a mole. They'll fix it and it'll come back a few updates later

[karmic girder]

anyone knows how to get moments to detect roblox?

[sage bronze]

does anyone know how to fix this issue or do you just choose to regret using steelseries? been trying to upload this clip for a while

[rigid coral]

can you only clip games or can you clip stuff like youtube and twitch?

[torn crane]

you could probably capture twitch/youtube with desktop capture mode, but YMMV since a lot of big sites can detect when screen capturing software is active and turn the video black

[leaden orbit]

Anyone else having issues with capturing in warzone? Mine is only capturing the end of the match.

[small briar]

Yes, my capture has been working sporadically. It worked tonight in WZ, it didn't work for the last week of playing though.

Any chance Moments gets an update to capture HDR footage properly (by "properly" I really just mean where the colors aren't all washed out and it looks like S-LOG footage or something)?

And higher resolution capture would be nice too (especially with ultrawide monitors).

[wraith oracle]

yo

i sorta liked my videos with that star

so how do you find them on the moments

[karmic girder]

u filter by tag

[thorny idol]

bro i have a problem.

i play fortnite and ihave auto-clipping on and it dont clip the highlights

@karmic girder

@weary heart

can u help?

[rough shoal]

wondering if I am doing something wrong. I have had zero auto clips for Warzone and MW3 multiplayer. It detects the game and auto capture clips/highlights in on.

[leaden orbit]

Mine captures MW3 events, but only captures Warzone wins. Are you running it as administrator?

[craggy ingot]

I have the same issue with valorant. I have every clip enabled and it gives me the little side popup when I start tge game, but it doesn't clip anything

[astral marsh]

I have around 1500 clips, but if I want to watch them I need at least 30 seconds for the clip to load, 20 seconds for me to be able to watch it, and then another 30 seconds to get back into the overview. Is there anything I can do about that?

It doesn't seem to be a hardware problem

[pastel tusk]

anyone know why moments ainnt loading?

[carmine ingot]

is moments supposed to have audio desync if you run borderless windowed?

[magic osprey]

Hey i have a question and im wondering if anyone else has this problem. i can only hear one thing when i clip my ingame things. its either my mic or my ingame sound. i cant have both i dont know what to do about it anyone got a fix?

[torn crane]

are you watching the videos through the moments app or through another app like VLC/windows media player?

[magic osprey]

i was watching them through windows media player

i see now that i check through the app it actually shows both

[mint vigil]

hello hi how is everyone

i have a small issue

[torn crane]

yeah, apps like windows and VLC can't play more than one audio track at a time, so it's best to view them in the moments app

[magic osprey]

yeah thanks

[mint vigil]

when i clip things and look back at the clips, my cursor is for some reason horizontally inverted. so it appears upside down, and when i move my cursor up, it will move it down on the clip? its kinda hard to explain but im very curious what is causing it so i can fix it

if i re-enable the option to show my cursor it doesnt do anything. so i have no idea

[sturdy jetty]

Is there any way to view my clips when I’m not able to access my pc?

[lean owl]

anyone elses moments not showing the chat and mic sounds only the gameplay?

[shut widget]

Hi moments won't auto capture anything apart from placement in wz3 it won't capture kills, headshots but only as I said placement it's frustrating I'm in full screen exclusive also

[onyx yoke]

hey how would i move clips from another computer to my new computer without exporting one at a time?

i have 1000 clips on my other computer and no idea how im going to move them all

[torn crane]

copy and paste the folder the video files are saved in?

[rough shoal]

yes game and GG running as admin

[timber pendant]

anyone know why fivem doesnt show up when im on it just says waiting for game to be captured? i've already added fivem to the game detection section.

[spark marlin]

same 😦

[onyx yoke]

how would i do that if its from one computer to another

[torn crane]

you would either need an external drive that's big enough to fit all the videos, a cloud upload service like dropbox/google drive that can fit all the videos, or transfer over the network if you have both computers online at the same time

[onyx yoke]

ive tried moving with one drive and i cant move the files back into steel series

[coral field]

why wont it capture rainbow six seige

[timber pendant]

well you lot are very helpful

[coral pelican]

hi everyone someone can explain me why moments do not automatically take clips? (i followed de q&a on the forum but its not working)
It was working while ago but not working from a day to another

[shut creek]

what is the best hotkey for steelseries gg

[torn crane]

F24

[pine atlas]

Dumb question but can you clip discord calls?

[light prism]

i have a problem. whenever i clip something and i go view the clip, it lags like crazy. also happened with Medal

[craggy wind]

Either they are new settings or the update just changed them, but I fixed these by changing the audio settings in Settings -> Moments: Capture and Sound

[near quail]

It doesn't seem to recognize League.

[weak bison]

Hi guys , anyone have same problem with moments clip like me ? how to solve this problem

[spiral zealot]

Does moment's auto capture the finals? Or only manual?

[lethal hornet]

I'm playing Portal: Revolution and I just tried clipping a part because I missed a part of the dialogue. This is the clip I got:

One thing to note is that the game started in 640x480 fullscreen for some reason, but I had already switched that back to 1920x1080 windowed fullscreen.

The preview looks a lot greener btw

Seems like it doesn't handle changing resolution very well, I guess?

[silent cosmos]

have you tried desktop capture instead of game capture?

[stable monolith]

is there a way fix this issue?

the recordings were saved and it only plays the audio but its still blank screen

[silent cosmos]

check if capture setting for CS2 is set to desktop capture
game capture won't cut it bc game itself doesn't allow it

[fringe token]

Hey everyone, sorry to be another person with a moments problem but I'm at a loss. So I'm noticing my moments clips will have audio in the GG app, but when I go to look at them in my OneDrive there'll be no audio. But if them go back to my GG app and do a minor edit (say like snip off a second of footage) then there'll be audio.

It's super odd because it's not all the time this happens.

It's almost like it's bugging out on the multiple audio track recording. 🤔

[silent cosmos]

you mean exported clip or raw video file?

[fringe token]

Raw video file

Apologies for the reply delay.

[silent cosmos]

dw about that. I had to take a break anyway.

I don't think average user is meant to look at raw video file. So could be doing that edit on a "corrupted" video forces software to process the file again, this time in proper way. So could be it's just a processing bug.

[fringe token]

Oh to be more clear. When looking at the files through GG, like where I can edit and everything it's completely--- oh that's literally what you just explained 😭

[silent cosmos]

I just export clips when I'm done playing and forget about them lol

[fringe token]

I appreciate the reply. Thanks man

[pallid roost]

hey i was just playing around in the app when i saw something for desktop capture does anyone know how that works and how i can see what i record with it?

[silent cosmos]

Desktop capture is for situations when a specific game doesn't allow capturing the game itself, so it captures entire screen instead (so it shows other apps and/or desktop when alt+tabbing). And theoretically (I haven't tried it yet) you can use it for capturing programs that aren't listed in GG app.

[silent cosmos]

Happy to help. Have a good one

[pallid roost]

oh tysm. i was wondering how that worked! you to! hope you have a great weekend

[stable monolith]

thanks is reasolved now.

[elder bramble]

how do i share my clip in discord? when i share it to discord its to big

[waxen zenith]

Hey does anyone knows how can I leave this window when I accidently enter it without closing the app ?

[torn crane]

you should probably report this to #official-support since it's supposed to look like this and not cover up the sidebar

[leaden flame]

it wont let me scroll down whilst searching for games? Anyone know a fix???

[leaden flame]

how!?

[arctic tree]

kkkk

[frozen trout]

what's up steel family. I'm new to the group

[balmy sandal]

me too

[robust hornet]

why my moments are not clipping?

[lethal olive]

https://vm.tiktok.com/ZGeMmr5QQ/

[fossil crescent]

hi guys why my moments are not clipping?

[wanton anchor]

same and i cant turn it on

[glacial gyro]

Is there a possible way to switch what monitor moments captures? I use my 2nd display for games so being able to capture a specific display would be nice

[shell goblet]

HI guys

is there any manual for nova 3 headset that i am not able to hear sound when enabling sonar could anyone can help here

i bought it recently

[merry mango]

Here you go :)
https://downloads.steelseriescdn.com/guides/HS_arctis_nova_3_pig_web.pdf

[timber crown]

hey has ervryone else a problem when they want to install the firmware for the rival 3

[languid beacon]

Hi guys is there a way i can import my xbox clips to steelseries moments?

[odd belfry]

does anyone know why whenever i screenshare my keyboard stops working it happens for discord screen share, zoom screenshare, and even if moments captures a clip

[warped acorn]

My clips audio's aren't matching the video, how to fix it?

[loud wagon]

I need help. For some reason any clip taken of lol is the loading screen even if the game is ongoing.

[next meteor]

any one know why the software dosent detect anygames

[rapid willow]

is there a way to resize the texts like you can the memes?

[tiny aurora]

why can't i hear my mic but i hear the game and my friends in my clips?

[rigid thunder]

how do i view my lcis[

clips

[somber willow]

hii

[unreal spire]

Hey there
Is it possible to somehow contribute to the development of auto-clip?
I want to help with the addition of War Thunder auto-clip

[tribal turtle]

hii

[silk pine]

Just wanted to let everyone know that I've found a bit of an answer for some people unable to capture clips. If you happen to have a 6500xt it doesn't support hardware capture and will not run moments.

[fair sentinel]

disable moments is my tip

what a bloatware

[karmic girder]

Anyone knows what is auto voice clipping

[merry mango]

It's described here: #gg-updates message

[rugged quiver]

phone

[unique pond]

Trying to view a clip, and GG just turns grey and can't interact with GG unless restarted

[silk pine]

Close the program and run as administrator

[unique pond]

Worked ty

[latent adder]

mmmm Tom Clancy's Rainbow Six Siege not working at moments