#moments

1 messages Ā· Page 1 of 1 (latest)

quasi socket
#

does moments have like a webcam option?

mortal magnet
#

Does anyone have the ability to capture clips on games downloaded from the xbox client? The problem I am having is that the software detected the game but doesn't clip when I try to. Any help please?

gaunt haven
#

idk cuz whu

round swift
#

i'm unable to capture valorant clips with neither auto clips or pressing the hotkeys. it worked before but it seems to be having issues since a week ago

gaunt haven
#

idk,but the hotkeys for me isnt working

sterile sentinel
#

idk where else to put this, but has anyone else been having issues with sonar only using one output, instead of both?

tender robin
#

Hey folks. Before I go investigate a bit myself, I'd like to ask any1's opinion on performance cost on recording with "Moments" vs Nvidia Overlay?
Also specificly Shadowplay vs the "Moments/Sonar" equivelant (I'm talking about the feature that records last 10min for example, and then lets you save it with a hotkey)
I'd like to be more clear in definitions but I hope it's good enough to make a bit of sense. Cheers:)

round swift
tender robin
round swift
coral pine
# tender robin Oh ok, hope u get it fixed:)

I would say use Moments because Shadowplay has a variable framerate on clips over a certain time which causes the video and audio to be out of sync. Its a problem I haven't noticed with Moments

tender robin
# coral pine I would say use Moments because Shadowplay has a variable framerate on clips ove...

Yea I can see what u mean tbh, because I kinda noticed that the videos have been looking better with shadowplay. Even tho it's only at 30 fps u know.
Ty for answer:)
Have u got any experience with "Medal"? I am going to try that soon. It is a newer version of the old "Plays.tv" app if u know that one. I hope that it's even more lightweight that Moments, since the performance decrease is still too noticable for my 1080 in Apex for example

coral pine
steep plover
#

hi would anyone be able to tell me how to set up the 7 days to die integration for my apex pro tkl

steep plover
#

and can you change the scroll wheel and menu button functions

orchid dawn
#

the moments overlay isnt working for me now, when I launch a game or save a clip, so i never know if I hit the key right and it saved. Anyone else having this?

limpid rapids
#

Why can i not do any clips on FiveM?

#

i chose the game

rough ibex
#

Someone had problems with ets2 (clips)?

onyx briar
#

Whenever I go to export a clip its suck on 0%, how do I fix

glossy spade
grand stone
#

whenevr i click alt s nothing happens and its not clipping

sinful narwhal
#

The FPS drop when using moments will depend on your system? or does it have specific fps drop whenever it is active?

drifting cloak
delicate swift
drifting cloak
zenith prairie
#

lol

gaunt haven
#

is it possible to capture desktop?>

atomic escarp
#

Not with Moments. You need to use Nvidia Shadowplay's or Radeon ReLive's desktop recording feature, or use OBS to record desktop or videos longer than 5 minutes

twin frigate
#

Will this capture discord overlay?

worthy forge
#

is there a way to lower the recording quality

leaden elm
#

anyone know why theres a noise throughout the entire clip?

#

like a small annoying squeal

#

ive never had it on any other software

fiery heart
leaden elm
#

No

#

Like 2012 bandicam type noise lmfao

#

Like a fan but I don't have any problems in discord or obs or anything else

static vigil
#

is there a way for moments to not clip my spotify music and only the game?

wintry sparrow
#

steelseries isnt auto capturing my valorant clips in any mode

#

any help

crude tinsel
#

Hi everyone. Happy Monday. so I just have a quick question. I stream my Ps5 to my pc using elgato 4k60 mk2 to OBS. Can I use steel series Moments? Thank you

atomic escarp
#

Moments is PC only so no it won't be able to clip anything from your PlayStation

umbral badger
#

gg rlly sucks

#

compared to engine

spring sapphire
#

does anyone know how to add a game correctly so i can record for steelseries moments? seems to not work with tower of fantasy

stable canyon
#

there is no menu to turn off sidetone in gg?

warm basin
#

the start of a journey

mystic jewel
#

Why does it not clip

boreal violet
warm basin
boreal violet
#

not at the same time :(

#

do it everyday at the same time it will be funnier

gloomy thorn
#

how do I fix my thing not clipping because last week it was clipping perfectly fine but then it stopped clipping

gaunt haven
#

does anyone have a way to make it so that you can hear yourself in clips?

gilded pebble
#

Hiiii

#

Is there a way so I can make it record the full game play? The full match?

brazen meteor
kind mirage
#

Hello! So my steelseries clip function wont work. It does not hook up to some games and when it gets hooked up it wont clip. I have no idea how to fix this problem and i have checked settings and that but i find nothing that will fix it.

warm basin
#

ill retry

late sage
#

my steel series clips wont capture my microphone. anyone have a fix? i turned on elevated capture, and turned game mode for windwos off but it still didnt fix it.

clear wren
#

my headset can not charge

summer thicket
#

Anyone else having issues with moments randomly clipping without hitting the clip shortcut? (I have auto clipping disabled)

summer thicket
#

issue seems to be fixed after completely closing and restarting steelseries gg

trim rune
#

Is it possible to Clip the Desktop if no game is opend?

gloomy hollow
#

hi

devout pecan
keen finch
#

yo

#

can someone help

#

i literally cant clip

#

everything is enabled, when I do my shortkey

#

still nothing

empty coyote
#

yo

#

how do i use arctis 5 on engine

#

it just shows me this adn i dont know what to do

sharp bear
#

me too

fickle lodge
#

after the new update i cant seem to clip anymore

#

steelseries wont even load

late sage
#

my steel series clips wont capture my microphone. anyone have a fix? i turned on elevated capture, and turned game mode for windwos off but it still didnt fix it.

flint spruce
#

Hi, I'm trying to claim the destiny 2 giveaway key but when i click on "get key" it doesn't show a code. it is just empty on the place where the code is supposed to be. does anyone know why this happened/how to fix it?

grand sentinel
flint spruce
#

ok I'll try, thanks!

#

doesn't show any codes there :/

grand sentinel
#

Click on upper right, it should say "account settings", then click on "view your account on steelseries.com"

#

Once the webpage opens and you login (if needed) there will be a menu on the left and the last thing is "claimed codes"

flint spruce
#

it just doesn't show any codes

weak mist
#

Ok, so, I've downloaded it 3 times and the page won't progress to a code or anything. What am I not doing or what's wrong with the site?

flint spruce
#

oh so it's not just me?

weak mist
#

Nevermind, I'm the idiot. Done and done.

flint spruce
#

how?

grand sentinel
#

weird. Are you registered on steelseries.com and logged in when you claim codes on GG? (I'm just passing along what another user told me, since I know the GG software has glitches displaying keys)

weak mist
#

Gotta go into giveaways in GG.

flint spruce
untold ivy
late sage
#

šŸ’€

#

\

vagrant rock
flint spruce
#

Ok good to know

finite pollen
vagrant rock
finite pollen
#

:/

vagrant rock
#

I opened ticket #1200154 with steel series on their site over the missing code issue. I don't expect a follow up in time as the emblem is only available for a limited time, but we'll see.

finite pollen
vagrant rock
#

crap...didn't know that. I only had access to the Destiny code.

#

I imagine this will just get ignored until the offer is over. Most of these companies get so many tickets that it forces them to be slow to respond, or some companies just don't respond quickly. Not sure which bucket Steel Series falls into.

cerulean oar
#

yo, i have a probleme, when i clip with Steelseries GG, the song and the image are not synchronized... Someone can help me ?

iron garnet
#

having nothing but issues with my artics nova 7 headset

#

so frustrated

tribal python
#

can some help with my artic 7p+ wireless

honest fern
#

Why when i try to export or share any clip for any size in SteelSeries Moments it says 'encoding failure' and will not export/share? Are there any fixes for this?

flint spruce
#

@finite pollen if you reinstall steelseries GG the code shows up

#

worked for me at least

charred sphinx
#

help how i setup moments for Fivem?

hard bramble
#

anyone have the aerox 5 wireless? how is the mouse wheel? i just ordered one

halcyon glade
#

hey guys, i accidentally deleted a clip just a minute ago

#

is there any place i can find it?

brittle tide
#

Hi

halcyon glade
#

oh nevermind, i found it

#

if anyone was interested, you can just go to your folder where you save the clips and the recently shared clips are separated in a folder in there

tender gorge
#

i just bought the nova artis pro and the microphone doesnt work nor does it display in my devices. please help

sturdy coyote
#

why my valorant not autoclipping

covert wharf
#

such an L (watch till the end)

covert wharf
meager frigate
#

That does feel look uncomfortable, do you reach over your keyboard to get to your mouse haha

covert wharf
meager frigate
#

This is what I used to have, I did move the keyboard further off the desk to make space for my mouse

meager frigate
#

With my tkl, everything fits perfectly now

meager frigate
#

Yeah haha

covert wharf
#

Ghost version?

meager frigate
#

Nope, normal pro tkl with white prism caps

covert wharf
#

Looks hella good

meager frigate
#

Figured base be better going with the desk and then keycspd for the monitor

covert wharf
#

Black and white theme

meager frigate
# covert wharf Looks hella good

Yeah man, even I didn't expect it, so now I have the black topped prism caps being delivered soon that I don't feel I want anymore haha

covert wharf
#

xd

#

give them to me

#

xd

meager frigate
#

I guess I might see on customising them a bit but I might just sell them

#

Hahaha

covert wharf
#

If I were you, I would probably try to mix in the colors

#

Like make the spacebar white or something

meager frigate
#

Yeah

orchid relic
#

This is what it says but then i press alt s and it doesn’t work

meager frigate
#

Yours is alt N

#

It says on top, I think thats what it is now instead of alt s?

meager frigate
orchid relic
#

I checked the settings nothing seems wrong i also pressed Alt N and it didn’t do anything 😭

meager frigate
#

Ah I don't know anything else, sorry I wasn't much help then heh

orchid relic
#

Its okay don’t worry il try user support

#

Thank you šŸ˜„

worthy ocean
#

anyone can tell me what this setting is for/what it does?? I cant seem to figure it out by myself-

late gyro
#

What I got on the arctis 5 box

meager frigate
#

Huh

meager frigate
late gyro
#

Yea there isnt even a USB I can use to connect it to my PC

#

Will probably contact customer support

meager frigate
#

Yeah I think it's missing it because the knob does have a USB

covert wharf
stable widget
#

Can anyone help me connect my arctis 1 wireless to the engine softwarr

kindred shore
#

Hello how i can clip fivem with steelseries moments????

shell shore
sterile hill
#

the best ecualization for the cycle frontier?

meager frigate
#

whats the beta tester role?

atomic escarp
# meager frigate whats the beta tester role?

It was given out to the people who signed up to be part of the early access testing of SteelSeries GG. Now it's also used to access the Sonar exclusive channels in the server (there was a Discord invite link in the Sonar app but it's been broken for quite awhile lol)

meager frigate
atomic escarp
meager frigate
gaunt haven
#

is there a way to clip csgo in stretch res?

#

i play in 4:3

#

rn when i clip it with gg it clips it in 16:9 with black borders

#

other than that this the best clipping software i've used

gaunt haven
#

Hello i play Valorant with steelseries gg moment! Auto-clip not record my kill, clutch ... i need help for auto clip my game!!!

cloud flume
#

Now that N”tro Classic has a maximum of 20MB, can this option be swapped to 20MB?

#

Was perfect during the original N”tro Classic when the maximum was upload size 50MB, but now the maximum for N”tro Classic is 20MB and the maximum for N”tro is 500MB. I think these values should be updated to suit these, it would be very convenient

meager frigate
#

Argh damn u bot

#

For me it still says 50 and 100

#

Why have they lowered classic one

cloud flume
#

To encourage more people to buy the more expensive one lol

balmy heron
#

@everyone @errant goblet @weary heart @valid falcon @vital hazel someone help me I can’t connect my minecraft to the steelseeiws

#

And the am playing on feather client

#

Idk why it not coontecting

versed canopy
#

im trying to use the gg to mess with how my nova 7x sounds and whenever i test it it plays through my pc. anything i can do to fix? also when i do change things i dont notice a change in the headset sound.

cloud flume
meager frigate
meager frigate
#

Weird

foggy egret
#

"• Reduces latency of button presses", what does this mean? In the latest update for steelseries GG. Mice become more responsive? Does it entail also SS Prime Wireless?

#

have they improved latency? or what is this regarding

undone halo
#

I want to put my clip in a certain res 1440 x 1080 how do I do it

#

When I clip stuff its in a weird res

marsh lake
#

Is it not possible to clip anything going on in desktop?

terse kernel
terse kernel
spice flare
#

my account is gone and I cant see any of my clips

#

can anyone tell me wtf is going on w SS?

#

their website isint letting me make a new account ether.

merry mango
high cipher
merry mango
#

And I don't have any suggestions

gaunt haven
#

Is anyones steelseries gg software down?

#

I cant access my account and I tried to reset my password because maybe I just changed it and didnt remember but I am getting a 503 service temp unavialable

merry mango
gaunt haven
merry mango
#

Yw :)

open quest
#

am i able to set up moments so i can clip things in discord or even roblox?

chilly ledge
#

Some of my clips haven’t been able to save idk how to fix this

vapid pine
#

How can i clip with streched res?

#

Cuz i have strech in valorant, but my clips come out native res with blackbars.

open quest
#

valorant is only a native game no?

vapid pine
#

No, you can play streched in valorant. But when you clip stuff with moments it comes out in native.

gilded ledge
meager frigate
#

Huh weird

gilded ledge
#

should i re install?

meager frigate
#

I'd try it yeah, lmk how it goes

gilded ledge
#

i am able to claim game codes for eg brawlhalla dying light 2 etc

gilded ledge
meager frigate
#

GL.

gilded ledge
# meager frigate GL.

yes that worked ! 😁
i guess the problem was i was using an outdated version

meager frigate
#

Great!

lofty meteor
#

where are all my moments saved?

zenith schooner
#

Anybody know why Moments doesn't pick up Audio from my teammates in the discord voice channel?

sweet saddle
#

Why does my Arctis 9 Wireless turn off after 5 seconds of being on?

#

It says that it's more than halfway charged, yet when I turn it on, after 5 seconds it gives me a static sound and then shuts off. I paid $250 for this thing and yet it's giving me more problems than the $20 xbox headset I bought from best buy

#

please help 😦

#

I can't find this problem anywhere online and steel series support just isn't helping whatsoever

jolly dirge
#

hey, is there a way to record only our game Audio (I'm having both messenger and discord in my clips atm and it's kind of ruining everything)

naive dagger
#

I could be blind, but is there a list for the titles that have gamesense for Moments?

wintry hatch
#

is anyones moments capturing overwatch 2 clips? Mine isnt

atomic escarp
# naive dagger I could be blind, but is there a list for the titles that have gamesense for Mom...

Are you referring to games that support auto-clip with Moments or games that support having game info displayed with RGB on a keyboard? For auto-clip, you can go into GG settings and scroll down to the Auto Clip options in the Moments section and that gives you the list of currently supported auto-clip titles. If you mean actual gamesense plugins for peripherals, you can go to the apps section of Engine and see all the titles that have supported gamesense app plugins

lapis garden
#

I’m new to moments, and I am deciding wether to switch to it as I have previously used medal and Nvidia, does moments have a watermark?

atomic escarp
#

It'll have a pop-up watermark if you use the built in Share function to post a clip to social media. You can manually export clips in original quality or different quality presets for sharing on social media without the watermark pop-up

lapis garden
#

Thanks

heady crag
#

hey guys just got one of the wired mouses from u blocks and it wont let me connect to the engine so i can use macros and stuff

#

if anybody here knows how to fix would love some help

gaunt haven
#

when i use moments and clip it makes the clip sound but doesnt show my clip. how fix?

left sparrow
#

whenever i clip gameplay it plays the game audio but doesn't clip gameplay, only the title screen, how to fix this?

jagged python
#

Is there any with a good configuration of sonar equalizer for COD Warzone?

halcyon crag
#

is there any way to get rid of the watermark when sharing?

atomic escarp
#

Export the clip first and share it manually rather than using the baked in share function which always has the watermark

halcyon crag
#

alright

#

im liking it tho

#

i ditched game dvr because ms did a oopsie on 22h2

#

about clips and stuff

atomic escarp
#

Lol yeah Moments is a lot better than the Xbox DVR thing

halcyon crag
#

btw

#

does steelseries gg start on the background

#

on windows startup

atomic escarp
#

Yeah it runs on startup by default

halcyon crag
#

but on the background?

atomic escarp
#

Yee

halcyon crag
#

yoink

rugged yarrow
halcyon crag
rotund egret
#

i have a queation how do you get rid of black bars on steelseries gg clips?

exotic oasis
#

Quick question, I restored my PC to factory settings and now in my moments page the audio is fine but the clip bar is laggy and causing desync. New clips are having the same issue. Someone suggested NVIDIA settings could be different. Any help would be much obliged @ me

woven bronze
#

Since the last update of steelseries GG, my keyboard lighting stopped working completely on my MSI GS73 Steelseries keyboard!

#

I have this problem already since a couple of days. Is there somebody here who can help me or advise on what the problem could be?

#

When i press the function key however, some of the function key leds and arrow key leds are burning red. But the normal lightiing schemes are not working at all anymore. From one day to the other. I had made this nice lighting scheme that fades light colors when touching keys.

robust prawn
#

hey quick question. when my auto clip gets a kill i got i get this sound right after to lmk that it's been clipped. How do i turn off this sound?

#

plz ping with response. thx

junior ice
#

@robust prawn i think you can take all clipping sounds by going to settings then overlays and notifications then scroll down a bit

gaunt haven
#

hey guys, when i use momenths it spikes up to 50% usage.... how do i fix it? ty

tulip trellis
#

Hello guys , when i use Steelseries moment it don t work from the moment when i played ovw 2 , so i activated the screen capture but it steal dosent work idk why

gaunt haven
#

why is my mic vol so low when i clip

#

can i increase this

pale sonnet
#

Hey guys, cant seem to get a code for a Steelseries x Humble Choice code, is there any way to get the popup?

meager frigate
gaunt haven
#

hey ya, new apex pro tkl wireless 2023 has some issues., right out of the box after half hour of usage i got a verticall bright line on oled screen, also the shape of shell is lame,., unlike previoous model that was so smooth aand unique, plus it prevents the voolume wheell from smootth usage.

winged fog
#

Hello guys, i have a strange problem with steelseries moments clips. It wont work anymore, every clip I do is just a static image of the loading screen of the game with the audio file. Nothing more than that.

#

for example this is a clip from overwatch 2

#

It's just that, nothing goes on. I have only the audio

bold perch
#

i play on streched res and i get black bars when i clip , any fixes?

#

@here

west haven
#

I am finding a problem with clipping valorant clips. Everything was working find and then one fine day the video was replaced by valorant wallpaper and has remained the same ever since. I have tried elevated permissions and everything

winged fog
vocal seal
#

did you know guys if a preset of this colors exists ?

#

it looks very clean

scarlet jacinth
winged plover
#

I just got a Stratus Duo Controller and I cant get GG software to recognize it.....HEP

#

HELP

vocal seal
vocal seal
floral vine
#

Hello, can someone help me with the moments application? I can't even hear the conversations in my team during the match, Cs Go

#

I don't keep the application open non-stop, I only open it when I want to remove certain moments from the match

warm echo
#

is there a way i can import clips from medal

#

i used to use medal but switched to steelseries after finding out about their "Desktop capture" feature (which exists on medal, but only on early access builds rn and its a paid/premium feature)

scenic wagon
#

how to verify your email

waxen knot
#

Ive got some issues with Moments, it says its "waiting for a game to capture" even tho the game is supposed to be detected

#

im trying to record DayZ, but it doesnt work with other games either

faint wedge
#

lol

#

hi

#

@faint wedge

steep token
#

Anyone else have the "moments active" staying in the corner in game?

winged fog
mild sable
#

i also have a problem with my steel series rival 3 wireless. it just doesnt connect anymore and there is no battery problem. i also have it on battery save mode and it uses my battery in 1 week

gaunt haven
#

guys

#

i synced my settings then i reinstalled, how do i get them back?

#

also it keeps crashing my war thunder and wont launch on startup

#

and if i dont run it in administrator mode it wont even launch manually at all

formal phoenix
#

hello

#

after instaling firmware update my headset dont working

#

only blue diode is blinking when i pushing power button

#

please help me

#

i wanna jerk off

waxen pendant
inland kayak
#

help me

#

my moments preview is so laggy

#

i want to commit not living anymore

bitter cosmos
#

theres no way to specify what audio for moments to capture is there?

tough iron
#

steelseries moments can't record, it doesn't detect my game, please can you solve my problem?

small saddle
#

can i get the moments notification overlay to heck off by any chance?

#

it should only be there for like 5 seconds at the most but its been there for 2 minutes

spare socket
#

Use OBS or nvidia Highlights until it gets fixed and then maybe see if moments works

lime cairn
#

Ive never had this problem before but my clips keep lagging crazy ive tried everything

bitter tulip
#

Can feather client for minecraft be clipped?

charred dirge
#

Is there any way to include my discord audio with my clips? my clips from multiplayer just sound like im talking to myself and they dont really make much sense

pine inlet
#

thank you everyone for yalls support, i appreciate it and it’s helped me greatly so far. i’ve ran into another problem which is with my clips. every clip i take i have absolutely no audio whatsoever

pine inlet
charred dirge
main widget
# pine inlet thank you everyone for yalls support, i appreciate it and it’s helped me greatly...

Make sure you have your audio sources configured properly. Launch SteelSeries GG and go to Settings > Moments > Capture and Sound. You'll see dropdowns on the right for audio device, chat device, and microphone input. If it's set to defaults that may not be what you're using for game.

I usually have on headphones when I'm gaming through my GoXLR, but if I'm using the external speakers I have to change that input so Moments knows where to record audio.

pine inlet
#

thx u

jovial gull
#

does anyone know how i can record a clip?

jovial gull
pale hull
#

hello how to remove notifications on steelseries when I make clips

main widget
main widget
#

Make sure to check out the #faq for articles on use rightu7

pine crescent
#

I can't get it to record my voice idk what to do about it

pine crescent
#

still can't figure it out I read the article on how to fix and it still doesn't work so idk

jovial gull
main widget
jovial gull
jovial gull
#

currently playing lol

arctic charm
#

Does SS GG use NVENC encoder? or is it unknown? cuz i cant find anything in the settings

atomic escarp
echo radish
#

Is there a way to set a different monitor to capture?

atomic escarp
# echo radish Is there a way to set a different monitor to capture?

Moments will capture whatever your main display is set to in Windows and/or whatever display the game it's capturing is on. There's no way to tell it to capture a specific secondary display without changing the monitor labels in Windows display settings, but if you put your game up on a secondary display it should capture that instead

echo radish
#

Ah no worries!

#

The game I want to capture I play on my secondary monitor and I run 3 clients at the same time - hard to find software that can do this D:

atomic escarp
#

Yeah for very specific niche cases like that you're probably better off using something like OBS with the replay feature in there instead of Moments

pine crescent
#

Is someone able to help me?

buoyant adder
#

how tf do i turn this off it keeps turning itself on

round widget
buoyant adder
#

fr

gaunt haven
#

Hey guys idk if this is a me problem but the moments thing does not record most of the kills that i make

#

In valorant

#

The auto clip thing

#

Do i have to do it manually or is it a setting i can fix?

gaunt haven
#

Hi

kindred peak
#

may god bless whoevers idea was to record audio layers separately, thank you

pine crescent
spice charm
#

yo guys, for some reason gg wotn save my headphone setting changes

#

and it says that cloud sacing and manual lsaving is disabled

orchid dawn
#

I just wanted to say THANK YOU for letting us balance our audio streams after we clip. I just finished working out a complicated setup using shadowplay, sonar and voicemeter so I can balance my audio once I have clipped and a week later you have added it natively, so I can get rid of vb and shadowplay altogether. Awesome feature.

gaunt haven
#

how do you make it so that music doesnt play in clips

exotic echo
#

In 27.0.0, anyone else having their clips captured before 27.0.0 play back stuttering? The files are fine, it's just playback in Moments. The scrubbing bar pauses too when the stuttering happens.

craggy lava
neon obsidian
#

hello, I just bought an arctis 9x, I have a latency between the sound and the image that I am on PC, what can I do?

ancient rock
#

mine doesnt work just says "waiting for a game to capture"

hallow dome
#

is there a way to automatically start desktop capture mode?

thorn valley
#

Any reason for as to why the clips are lagging when im going through them through the app?

digital chasm
#

when playing warzone 2.0 my game/chat slider does not work 7x headset, engine shows slider is working, also... eq settings are ignored in game.

vapid mantle
#

can someone help me plz? my clips have VERY delayed sound, I have one clip, and it happens with all clips

brittle prairie
#

can i somehow change the color on my apex 100

frosty quiver
#

hi

merry mango
brave lantern
#

@vapid mantlehow old is your computer ? have you done a speed test on internet if online game ? also look at clip for setting and play with quality resolution and fps to see if you can cure your lagging that way

#

@ancient rock you have to click to start capture then open game then press alt s

ancient rock
#

ok

spice charm
#

my APW isnt syncing my changes

#

when i change stuff it does nothing most of the time

#

and settings says this

#

if i try to use a make/use a new profile sound just dies

#

disabling DTX seems to be the issue

spice charm
#

i'll reinstall gg

#

i guess i wont install the dts software

#

it already has an an issue with bass

#

in warthunder it crackles and can become deafening when firing cannons and such

#

and now my game channel is dead

#

in control panel test tone doesnt work

#

just great

#

thanks ss

#

disabling all enhancements seems to cure it

#

updating cofigs is bugged too

#

wtf did you guys do in 27.1.0

pine nebula
#

can you make it so it just records everything, doesnt have to be in game

pine nebula
#

because i ust hit the two most insane clips in my fricking life and the software didnt detect that i was playing a game

hidden anvil
#

Currently using AMD (Raedon) Adrenaline Edition [my gpu complementary software] to clip my things. I'm considering using Moments instead since I'm already using GG for Sonar, any cons or pros between the two?

lunar yarrow
#

good serwer

wraith verge
gaunt haven
leaden jolt
#

Same thing tho if i want to clip the clip doesnt save tho

bitter sky
#

I have a problem since, I have my sound which and shift on the clips I do not understand where it comes from it works very well before

mental isle
#

My apex pro tkl2023 has freezing symptoms for backlighting and animation playback in the gg program

#

The symptom appears in firmware 1.7.6 gg 27.1.0 version

leaden jolt
#

Still no clips with the new update in csgo someone help me plsss

main lintel
#

nice update

atomic escarp
#

Most of those instances of GG don't actually do anything. The dev team is looking into the bug with multiple instances all launching at once on startup so it should be fixed soon. They shouldn't be drawing anymore system resources than normal though so it shouldn't affect your PC performance

upper spindle
#

moments isnt detecting my game how to fix

charred elk
#

Hey when i set my apex pro mini wireless to 0.2 actuation everything on the bottom row stops working. Also I lost the dongle and can't update the keyboard it anymore. @ me for a response. Plz and Thx

modern arch
#

since the latest update my keyboards OLED shows system info and not my custom graphic anymore. how to turn this off?

echo stratus
#

system monitor shows false cpu temps on my gamedac any fix maybe?

supple spear
leaden jolt
#

i have a issue with my Aerox 3 wirekess when i want to firmware update it this says there is a error when i want to update the dongle

real loom
#

My Aerox 3 updates, but still says a critical update is available. Seems the Dongle doesn't complete or something.

worldly bridge
atomic escarp
#

Seems like there's a bug with the newest GG 28.1 update that's causing people to have perpetual critical update notifications for certain products. Hopefully it'll be fixed in the next revision

strong wigeon
#

Hoping for a point in the right direction but no matter what I do, give permissions too, reinstall GG - I just can't get auto clipping to work. It sees the game, I can also ctrl-s and clip that way but auto doesn't get triggered. Any pointing to random solutions are welcome šŸ˜„

tepid jetty
#

Is there a way to always enable desktop clipping?

#

It's the only thing keeping me from switching to moments coming from shadowplay

regal kindle
#

Anyone here from Philippines?

#

Having trouble buying spare wires for my arctis 5s

worldly bridge
tepid jetty
#

But that keeps turning off after a while

worldly bridge
#

Yeah man, I just sent in a request to steelseries to fix that šŸ˜‚ you're on the same boat as me. I didn't wanna switch till I was able to capture my desktop

#

Have you figured out when it stops? I think it might be when it switches to game capture

tepid jetty
#

I think it's not supposed to be used like that rn it's more like a "oh I will do something outside of a game where I might need to clip"
Else they would've also added the option to make that the standard / activate on start

orchid dawn
#

does anyone know why my clips come out at 1072p when I capture at 1440p in the setting? I use a 3440x1440 if that helps

astral lintel
#

Nitro Discord free in December if i download Moments ? True ?

merry mango
merry mango
zealous bridge
#

another steelseries offer, another reason to despise auto-renewal

broken berry
#

anyone else get an error message when trying to claim nitro?

charred stag
#

Oh god I can tell that there is gonna be a new wave of people asking how to claim nitro months after the promotion is finished šŸ¤¦ā€ā™‚ļø 🤣

merry mango
slow violet
#

the "elimination" autoclip for overwatch is a rather bad idea if you ask me LUL

maiden skiff
#

hey guys i want to reinstall windows and I have a lot of clips on moments. are those stored in a cloud or do i have to make a backup of them?

merry mango
gaunt haven
#

can one help me

unborn jacinth
dry jungle
#

Does anyone know if moments uses system memory as buffer or the storage

tepid jetty
unborn jacinth
jagged sigil
#

anyone has a clue whats going on.... its been spinning for 3 hours now

tepid jetty
zealous bridge
#

we almost get wiped out by a tank charger

slow violet
scarlet pivot
vestal rune
#

How do I mute discord chat when i record clips

unborn jacinth
glossy spade
regal kite
#

why does moments record at a low framerate despite having it set to native/60fps?

atomic escarp
#

@scenic mauve to answer your question, try enabling elevated capture permissions in settings. That should clear up any choppiness in the clips

If it still persists then you could try viewing the file itself in file explorer and seeing if it's the clip itself or something with the export that makes it lose quality

sour sandal
#

Question: I did check the FAQ and didn't see anything. I also googled around a bit for a gamesense API, and found the SDK but that seems to be for game developers themselves.

I was wondering if there's any way (I realize it's likely not possible, but I figured I'd ask) to add other triggers for moments that are not already in for a game. For example, Rocket League supports "Epic Save" auto clips, but not a regular save, which is a little surprising to me especially because the far more frequent "shot on goal" event is also supported.

I was wondering if there's any way with a little programming know how (I am a software engineer) I could add support for other moments by tapping in to some sort of API even if I am not the one who built the game.

mild salmon
atomic escarp
errant mango
#

HEllo All.

Just wanna know if somebody has troubles capturing Fortnite in GG Software.
For me it just captures sound and not picture

cobalt oracle
#

Does anyone know why my clips have all of a sudden gone from 30 frames to being choppy as hell? It's definitely not a storage issue, so I'm kind of lost towards what it might be

regal kite
#

anyone know why i have severe audio desync on my clips?

tepid jetty
#

Is there a way to import clips into my Moments Gallery?

cobalt oracle
calm flint
#

Guys

#

Discord nitro promo code is not working

tepid jetty
neat bison
tepid jetty
#

Why does it not?

neat bison
neat bison
tepid jetty
#

Can you provide a screen?

neat bison
#

@tepid jetty

tepid jetty
#

Weird

neat bison
#

@tepid jettyTried more than once with 2-3 of my friends same problem

#

what can I do??

sweet plank
weak sail
#

Hey just wondering if anyone else had a problem with the arctis nova pros bluetooth not working

dreamy obsidian
#

can i get help about this?

#

btw i dont know from where it came but this is wrong discord

#

6887 is mine

modern wing
#

so does moments usually use around 15-20 percet gpu

dreamy obsidian
#

there is a promotion from steelseries

#

but already used

#

i never see somethings working on steelseries bro jkwlbwg šŸ˜„

brave lantern
#

@dreamy obsidiancontact them using the tickets ya never know they may even put in a bit of christmas cheer

hidden anvil
#

any way to keep desktop capture permanently on?

#

its annoying to re-enable it every time

stable lily
#

I was trying to update the software but id doesn’t do nothing just stays like that, can someone help?

#

I tried to install it again but it doesn’t work either

unreal pumice
inland jackal
#

my sonar wont let me set up my input and output

lean mountain
bitter cosmos
#

anyone know if there is a way to get gg to isolate audio on your pc so its only putting the game sounds, and mic/comms?

fast void
#

is there some way to bulk export clips

#

i have hundreds of clips i want to export

#

you can select multiple clips at once but this only allows you to delete them

quartz void
#

@dim flax

dim flax
#

can someone help me pls

twin cave
plush ridge
#

Anyone else having issues with Gamepass games not being detected by moments?

versed zodiac
#

hi is anyone having issues with sonar

raw warren
#

noop

real dragon
#

Anyone having problems with PRISMSYNC? Or if it is normal but the lights on the mat are misconfigured.

hot needle
#

hi

#

The sonar worked perfectly but suddenly stopped working, it no longer detects my audio inputs and outputs on the PC with windows 10. I tried everything, updating windows, reinstalling the software to the latest version, updating the audio drivers and nothing fixed it the problem. I am very sad because I used it to play COD Warzone and hear the sounds of the steps.

#

help me

#

please

hot needle
hot needle
wispy jay
#

does anyone have the error problem

#

im talking about the nitro

late sage
#

my entire moments isnt working

regal flume
hot needle
dusk moat
#

anyone knows if deleted clips get deleted permanently? if not where are they cuz i accidently deleted a clip

hot needle
leaden jolt
#

Can anyone help me with my moments isn't working

stray raft
spare yarrow
#

Is there a way to keep desktop capture on all the time?

leaden jolt
gaunt haven
leaden jolt
#

already did reinstalling and stuff

#

like sometimes it working and sometimes not

#

just so weirdf

eager bramble
#

for me in OW2 Moments repeatedly starts and stops capturing while playing which causes a lot of extra FPS impact. I have the alerts setup to show on the keyboard when Moments is starting and stopping and the screen is just going crazy.

Anyone else having issues with this on moments?

visual anvil
#

my moments has been doing this for atleast 5-6 months

hot needle
#

Whats solution?

lean mountain
#

Can i restore deleted clips?

narrow gull
#

Is there a way to capture desktop following the cursor on multiple monitors?

#

🄸

lean mountain
#

Is it normal when uploading a clip to dc the graphics get worse?

scarlet pivot
#

Yes

#

It's discord

autumn talon
#

Hi, I can't change my rival3 wireless mouse's rgb and dpi. I configured that but when I press the cpi toggle button dpi changes but I have only 1 level of dpi. And also, I can't change the led. I factor reset the mouse but nothing changed I deleted the SteelSeries GG and re-installed but nothing changed either. I just want to remove my mouses configuration from steelseries gg and re-configure it.

tidal fossil
#

i recently bought my steelseries arctis pro, it doesnt light up like on the box. anything will help please and thank you

fast hinge
#

why auto clip on Valorant is not working

limpid hollow
#

is auto clip not working for anyone else? on call of duty 2.0

robust prawn
#

i see mw2 was added to auto clips but i cant see the game anywhere in the tab?

cursive lodge
#

theres an issue with the new update to the engine app and csgo. when the app is already open and i try to load up csgo. csgo crashes. i close the app and start up csgo again and it loads up as normal. with csgo still open and i try loading up the engine app csgo crashes.

#

ok i turned elevated capture off and csgo loads up as normal

#

tab out turn it back on and csgo crashes

fleet phoenix
#

Anyone know why my "Start Desktop Capture" isn't turning on? It turned on once but then turned off immediately

idle hornet
#

i cant claim my nitro promotion

nocturne sierra
#

hi guys, anyone knows the hotkeys for sonar mixer?

spark nacelle
twin cave
idle hornet
twin cave
#

wELL ALSO IF YOU HAVE HAD IT BEFORE IT WONT WORK AS IT IS JUST FOR FIRST TIME USERS

#

Caps

pastel temple
#

do i have todo anything special to enable auto clips in moments?

  • game is recognized / auto scan (game is running through steam if that matters)
  • all events for the game are enabled
  • game and gg are running in english
    ?
    i see the blue button that says "capturing Call of Duty: Modern Farware II | Warzone 2"
    for now i can only manually save the clip by pressing the shortcut
orchid dawn
#

Just gonna keep asking here til I get an answer lol ...

Does anyone know why my clips come out at 1072p instead of 1440p?
I run a 3440x1440p monitor
I have clips set to ultra quality

short arch
#

love steelsewries prism sync

polar epoch
#

Hello why Im play call of duty warzone use Auto-clip it dont wrok

polar epoch
#

do i have todo anything special to enable auto clips in moments?

  • game is recognized / auto scan (game is running through steam if that matters)
  • all events for the game are enabled
  • game and gg are running in english
    ?
    i see the blue button that says "capturing Call of Duty: Modern Farware II | Warzone 2"
    for now i can only manually save the clip by pressing the shortcut
hazy pebble
#

Auto Clips isn't working for Valorant. Anyone have advice

spare yarrow
#

My clips in general aren't working. Won't detect games or start desktop capture

hazy pebble
#

I haven't tried auto clips on anything else

arctic heron
#

Hello on the patch notes for update 30.0 in the Moments category it says it supports Call of Duty - Warzone 2.0 but when I go in game with Steelseries Moments to enable it it does not work. The game is recognized the autoclip and all its functionalities are activated I do not have faulty software or drivers the software was uninstalled and reinstalled the game also it is not a problem with the configuration of the game there is no configuration of Steelseries if you have a solution contact me"! BriocheFrĆŖne Ā”#2309"

astral orchid
#

anyone know how i can edit my clip to show my stretch rez and not show black bars '

carmine orbit
hazy pebble
#

I have the exact same issue as BriocheAsh but with Valorant. GG shows it's capturing Valorant, all events are turned on but it doesn't auto clips anything. I haven't seen if there are any specific configurations that need to be made but if there are please let me know

stark forge
#

can i make it so my clips only captures game audio not backround audio

gritty dove
#

an update is planned for mw2 at times, it does not find the game and when I want to put it in manual nothing happens

modern wing
minor shadow
#

can everyone help me

#

when i start fivem it says on moments waiting for game to capture

civic forge
#

Hello everyone, any idea how I do the following when capturing with moments:

  1. Disable capturing of audio for everything except for the game being captured. I'm not sure why it says it's capturing my game when it's also capturing all the background audio on my PC... why is this? Even Gamebar can be set to only capture game audio and nothing else. If I'm missing this setting somewhere, I apologize - please let me know where to find it. I don't mean mic audio, I know this can be disabled - I mean all background apps and windows sounds etc. I don't need Discord notifications or my music being captured alongside my game.

  2. Any reason that it also picks up the nvidia overlay every time I open it/take a screenshot when I'm recording the game itself, not nvidia GFE? Again, other capturing services only capture the game...

In respect to both, desktop capture is turned off, elevated capture is on. I'd just like to be able to record clips and have the game audio without being slammed for copyright because I have music playing in the background lol.

Cheers and thanks for any support. I did read the faq page but couldn't find these answers. šŸ™‚

barren anchor
#

Ya'll, I'm trying to use Win Task Scheduler to boot up GG with elevated capture on startup, without activating the UAC prompt every time, but there are so many processes that has to start up with it, and I've tried to just start GG.exe and the svcLauncher.exe with highest privileges, and it just bugged, wouldn't start up. So I assume that there might be a proper startup order. Anyone here who might've been successful with this feat?

serene kernel
#

does arctis 7 have usb port to connect to pc to use it

barren anchor
#

oh, the wireless one

serene kernel
#

yes

barren anchor
#

I've only had a 5, but that came with both the usb and a replacement AUX, so it would be very odd if not tbh

vocal holly
#

Is there anyway to make it so you dont have to manually turn on Desktop Capture every time? because i would like having it capture my entire desktop at all times incase something funny happens thats not in a game, thanks :))

normal kayak
#

Anyone else run into problems importing un exported footage into Adobe Premier/After Effects?

Not a fan of using "Exported" clips to edit since it loses individual audio tracks.

merry mango
#

Try transcoding a clip with handbrake where you set it to constant framerate and I suspect the issue will go away

normal kayak
#

Yeah, I"m struggling to find a way to get it functional with their media encouders

#

Ty

merry mango
#

It's there in the video tab

#

Don't forget to set the framerate as well

#

yw :)

orchid dawn
#

Just gonna keep asking here til I get an answer lol ...

Does anyone know why my clips come out at 1072p instead of 1440p?
I run a 3440x1440p monitor
I have clips set to ultra quality

charred stag
#

Is it ultrawide res?

#

@orchid dawn

merry mango
#

That is ultrawide

#

Normal 1440p is 2560

orchid dawn
#

Yes

#

Still should be able to record at full res no?

merry mango
#

I'm not sure it can

#

Ultrawide has always been kinda tricky for it

#

I used 32:9 at 1080p in the early days of moments and it did not like it one bit

orchid dawn
#

Disappointing.. Shadowplay can do it

merry mango
#

But I don't know if there's a way to get it to do it

orchid dawn
#

Its just a shame cause I feel like when I still played at 16:9 the moments clips were more crisp than shadowplay

merry mango
#

I wonder if there's a config file somewhere that would let you set a custom resolution/bitrate

long pumice
#

Just reinstalled Windows, do I need to have the GG software installed to be able to control the volume on my speakers that are going through the DAC for the Nova Pro Wireless?

mild spindle
#

hello

#

anyone knows why my moment dont capture clip autoatically first time does it and now dont do it anymore

#

?'

spare yarrow
#

Can I change the monitor on which desktop capture captures?

atomic escarp
#

Moments will capture whichever monitor is your "main". So if you want it to capture a different monitor you'll have to switch which one is your main in Windows settings

slender halo
#

Why moments dont REC automatically muy clips un warzone 2? The program detects the game but does not record it

torn crane
#

do you use HDR or do you have a non-standard resolution like ultrawide? moments autocapture doesn't play well with either

gritty dove
#

thank you for the bugs, all the clips have disappeared

slender halo
#

But 144hz, is this the problem?

charred stag
slender halo
plucky herald
#

does anyone know if theres a way to turn off the sound that plays when an auto clip is made?

modern wing
#

go to overlays and notifications in the settings and scroll down and disable play sounds

#

@plucky herald

plucky herald
modern wing
#

np

cobalt minnow
#

Do moments have issues with warzone 2? Moments says it is capturing but nothing happens when i press the hotkey, auto-clipping is not working as well. I tried to clip Apex Legends and moments functioned normally

slender halo
#

i need config something in warzone 2 for auto clips?

arctic heron
#

Do Warzone 2.0 auto clips work for anyone?

merry mango
#

English only please @gaunt haven @arctic heron :)

polar epoch
#

do i have todo anything special to enable auto clips in moments?

  • game is recognized / auto scan (game is running through steam if that matters)
  • all events for the game are enabled
  • game and gg are running in english
    ?
    i see the blue button that says "capturing Call of Duty: Modern Farware II | Warzone 2"
    for now i can only manually save the clip by pressing the shortcut@merry mango
#

Warzone 2.0 auto clips didn't workthump

glad tiger
#

is there a reason my clips are 30 seconds instead of 9 when I export?

terse kernel
#

Is the Auto-clip length different from what we set on the record settinga?

terse kernel
proper isle
#

Moments and auto capture isn't working on my pc

#

Idk what to do

carmine rivet
#

Moments fortnite crash

kindred peak
#

when sharing a val clip to discord, exporting went to 379% and the shared clip was a 25 second clip instead of the 5 second clip, with the audio but frozen picture XD

mental thistle
#

how to hide this?

proper isle
#

Moments settings

ornate plume
#

auto clip for MW2 not working, also after reinstall gg software, now even alt+S also not working

mystic ether
#

and it seems to happen when exporting or sharing to anywhere, not just discord

kindred peak
mystic ether
#

yeah hopefully

feral kraken
#

moments just causes my game to lag like wild

#

constant stutter even tho its over 100 fps and the screen is stuttering also whats up with the cloud sync not being available

#

arctics nova pro wired

polar epoch
#

who can give me a 30.0 GG exe

#

31.00 GG is not working for MW2

arctic heron
woeful isle
#

damn new bug

kindred peak
woeful isle
#

yeah I saw it after posting

restive lantern
#

discord nitro free?

charred stag
ornate plume
#

mine also not working for Apex Legend

fair pelican
#

just opted to get clips with moments instead of outplayed, captures great however, all my audio feeds set correctly, it's recording and playing back everything in app and then when I go to watch it back via the file in storage, my mic audio is not present but it is when I watch it back in moments

anyone know the fix???

#

also video playback is really laggy in app but totally fine via the video file

quaint robin
#

does autoclip like to stop recording clips midway through games for anyone else

#

especially on val

#

the amount of times i expect it to catch a wicked ace or 3+ to only see a lame clip from early on kinda big bummers

woeful bay
#

anyone else having the issue where when you stream your clips on discord the colors are inverted for the stream only? haven't seen a fix anywhere

stark crater
#

After cropping my clips, and then exporting/sharing them (I tried both) the videos seem to be cropped fine, but the sound goes on and on until the clip's ending point and so the video is always unnecessarily long. An example of what was supposed to be a 12 seconds clip:

#

I would appreciate any advice, I looked through the settings and admittedly am at a loss.

quaint robin
turbid egret
#

no idea what i did but this bug was hella funny

#

audio continues but video stops, wierd stuff

nimble kestrel
#

why does audio work for first clip and then stop working for clips after. going to file location allows for clip sound but steelseries moments the audio is gone

rustic basin
rustic basin
hidden anvil
#

Ever since I switched to 5 minutes, every clip I crop persists past my crop point for about 15 seconds when I post it on discord.

#

Oh, looks like everyone else is having similar issues, related to audio?

#

Any way to downgrade then?

gleaming musk
#

i have all moments selected for rocket league... but it only clips demos...some of the times?

sterile scarab
#

Why when I share a clip does it show up as a file on Discord instead of bringing up the video player?

solar jacinth
#

Mada

#

Fackr

cyan kraken
#

I am having the same audio issues

scenic cosmos
tidal zealot
#

I came here for the same issue as everyone else after I attempted to clip a game of R6 Siege earlier

#

I also had to mute my mic audio because it was completely out of sync with the capture and other audio, it was like 5 seconds ahead. What’s up with that?

dusk bear
#

Or is there a way to downgrade steelseries?

dense stream
#

anyone know whether you can revert back to certain updates for SteelSeries gg?

merry mango
astral pecan
#

I have this issue when clipping csgo. The clip audio is on completely difference timeline than the footage. It can be even 10 seconds behind

#

Anyone know how to fix it?

atomic hare
#

Hi, I can't record a game because it doesn't capture it for me, is there a way to detect it?

zealous karma
#

why is my key not working ? I can't take clips but I did see the overlay pop

#

it does say "capturing...game"

#

I changed the key and spammed it and somehow started working but it's still inconsistent

proper isle
woven tendon
#

can someone please send dm a goodquality build for my microphone its a razer siren mini and im tryna change the audio so its crystal clear and idk how to get the clear cast ai thing so anyone pls help becasue i also have a lot going on sometimes in the backround audio

proper isle
#

What ?

#

Oh

proper isle
fringe hamlet
#

bruh my app started exporting second video

muted reef
#

hi everyone! is the exporting of the clips has fix already or we can just wait for GG moments to be patched?

dark crater
#

not fixed, still annoying

flint echo
#

hej

gaunt haven
#

exports are bugged

#

😭

#

after like editing 89 clips, i came to know that its bugged

#

i want to kill myself

opaque sphinx
#

My English is not very good, sorry bro. I have Steelseries P7+ and I'm using it on PC. They say that my voice is low on Discord. Is there a solution to this please help.

waxen zenith
#

is this bug recent?, does anyone knows how to fix it?

gaunt haven
#

everyone has that issue

#

the exports are fcked

#

steel series aint even fixing it

#

its been a week+

dense halo
#

+1. I think its tied to the new multitrack audio feature that was released Feb. 1 because when you trim a clip, the video will stop but the audio will continue to play till the end of the original clip. Its strange because you can trim the beginning of a clip and it will work just fine, but audio will play till the end of the original clip despite the trimming.

timid stump
bitter cosmos
#

Still looking for the day where moments has configurable program audio sources. Would love to be able to have music playing without it being in the clip

torn crane
#

wdym? you can already set input/output sources

#

plus with the media device in Sonar, you can set your music to output to the Media VAD, and it won't be recorded in Moments

arctic heron
#

mw2 autoclip work ?

stray lion
#

And find your game files (or try scan game and hope it find it)

arctic heron
#

What is the name of the file I need to put?

stray lion
#

cod probably

arctic heron
#

okay thank you

long epoch
#

has anyone else had issues with audio popping in Moments? no matter what bitrate I use it seems to pop slightly, even with elevated capture

#

i'm using voicemeeter if that matters with WDM 512 buffer size. everything other than Moments seems to capture it fine (Shadowplay, Medal, OBS, Outplayed, etc.) but Moments is my favorite system so I really don't want to switch lol

arctic heron
mystic ether
waxen zenith
stray lion
arctic heron
stray lion
stray lion
# arctic heron

have you tried scanning for the game rather than adding the game manually?

arctic heron
#

Yes and the game does not add

stray lion
#

Then the last thing you can try is adding the game manually however instead of heading to the game files, add the shortcut you're using when starting the game

arctic heron
#

mh ok ok I'll try this

stray lion
#

And make sure that whenever you start the game/app if you go to Steelseries GG > Moments its properly finding the game and doesnt just say "waiting for game to capture"

#

Because if its finding the game properly but still not working its most likely a bug that needs to be fixed on dev teams side rather than something you can do yourself.

arctic heron
stray lion
#

no problem, hopefully it gets fixed ;D

arctic heron
lilac gale
#

Hi Guys,

I was excited when I saw the possibility of recording clips from MW2 and Warzone. Unfortunately, for the last hour of testing, I was unable to record any clip. I reset the game, the GG program, checked all the settings ... everything is as it should be (I have clips from other games without a problem). Any advice? Patch?

proper isle
#

Does moments need internet to work ? Cause GG seems to have some problems with my connexion, and moments still not working

round lion
#

I have the same problem

proper isle
#

The desktops mode works like 5 seconds and turn off directly, and after that it become impossible to turn it on without reload the software, Something on my pc like an other software or internet issues maybe block moments

#

It's kinda hard to figure out what the matter

quick ermine
#

hey anyone else having problems uploading clips to discord?

merry mango
#

If that's what you mean

quick ermine
#

nah, i can't even upload a 2MB trimmed small clip to discord

#

it just stays at %0 "Preparing your clip"

quick ermine
merry mango
#

Oh, no idea about that one

#

Have you updated?

quick ermine
#

nothing changed

merry mango
#

No idea then Sadge

quick ermine
#

thanks anyway

tranquil gorge
#

So I'm trying to capture roblox, and it says that it's capturing, but when I go to clip it doesn't do anything

#

And prior to this it would go from capturing roblox to saying just capturing with nothing next to it

#

I've tried restarting my computer, reinstalling, nothing seems to work

#

Example

#

Or it just won't capture altogether even though I'm in a game

quick ermine
#

the keybind ALT+S doesn't even work

#

with any game

lilac gale
dense prism
#

i cant clip anything, no matter which keybind I use

#

was about to ask that here

solar echo
#

got to be something to do with last update might of mess up your key binding i went in and redone mine and has started working again

proper isle
runic cosmos
runic cosmos
shrewd basalt
#

I have issues with moments together with Rainbow Six: Siege? Anyone else? Moments detects the game while it's launching but then looses it and says there is no game to clip while the game is running. Same goes for the Steelseries Engine that doesn't switch profile.

plush swan
#

Anyone know how to record only game audio when saving a moment?

#

Like cut off the discord audio from my clips after saving a clip

plush swan
lilac gale
random geode
#

Possible fix for you guys. If you've updated to the most recent version of Windows, it's done some crazy things to lots of applications. Try uninstall GG (including the hidden files in %appdata%\roaming and reinstall. I had an issue where Moments wouldn't capture anything windowed, someone in #1047622297382567936 told me to try this and it worked

arctic heron
random geode
arctic heron
#

oh ok

orchid dawn
#

so is it just broken for everyone then?

full solstice
#

Moment started recording when I’m in game but as soon as I tab out now it stops the clip and when I tab back in then it started recording again, before it used to stay clipping even while tabbed out

hidden anvil
#

endless bugs recently

#

now chat device audio comes in super desynced

plush swan
#

Is there a way to get moments to work with Nvidia filters?

slender vapor
#

Can you please add HEVC h265 to export options for clips?

merry mango
#

But I would guess AV1 seems more likely

slender vapor
sick vortex
#

someone can help me right now please/

merry mango
#

av1 is the future (probably)

tender wing
#

moments are not working on any game even if it writes capturating, pls fix it or hlp

merry mango
tender wing
#

i was just gonna do it, but i think i tried it few days ago

tender wing
merry mango
#

Sorry

tender wing
gaunt haven
#

bro im in the game but it cant capture

turbid sentinel
#

I’ve never seen these channels before

gaunt haven
merry mango
gaunt haven
#

uh sorry

#

I didn't read the rules

#

So will you help me?

turbid sentinel
#

bruh

gaunt haven
#

pls help me

#

i want capture clips in valorant

merry mango
#

Have you tried running the game in full screen @gaunt haven?

gaunt haven
#

yes i did it with windowed just to show you

hidden anvil
#

ok moments is just completely broken after the recent updates

turbid sentinel
#

My main man!

carmine ingot
#

I can manually Alt-S clip Overwatch 2, but the autoclip feature isn't working. The Moments overlay isn't showing aswell.

#

playing 16:9 2560x1440 240hz full-screen

shadow moth
#

.

merry mango
fierce gulch
#

Oof

deep harbor
compact knot
#

why does steelseries moments ssay capturing titanfall 2 but doesnt capture and its the same with rainbow six siege

#

is there a way to make moment ONLY capture in game audio?

#

i wanna listen to music while i game BUT clip at the same time BUT i cant do both 😭

#

blue is sadge

#

vewwy sad

#

😫

dense patrol
#

this goofy app is flickering

fierce gulch
#

wym

pine nebula
#

idk if this is a known issue but in overwatch, it clips every potg no matter who it is

carmine ingot
#

how did you get it to work?

tough ember
#

Auto Clip isnt working for Warzone 2. Anyone know how to get it to work?

carmine ingot
tough ember
carmine ingot
#

ye idk then

#

ive heard WZ auto clip has issues with other aspect ratios, haven't tried it myself

tough ember
#

I moved over from Shadowplay to moments. only issue is Moments don't have a longer clip time like 20 minutes from Shadowplay.

#

I disabled multiplayer auto clipping.

#

Also Do I use Game Capture or Screen Capture

pine nebula
inland kayak
#

CAN THIS SOFTWARE NOT EXPORT CLIPS SO QUIETLY? PLEASE

pine nebula
sacred token
#

hey guys. i:

#

im traying to get some clip of over watch. but some thing is wrong with the video that i clip...

#

sry it ok! i fond the solution.

clear drum
#

am i able to only have game audio for clips and no chat audio

velvet needle
#

Hey guys, I have issue with auto clipping, I tried Valorant and CS:GO, and auto clipping just doesn't work, I tried to change Fullscreen, to Windowed Fullscreen, turning off Windows Game Mode, any suggestions? Manual clipping works.

errant mason
inland kayak
shrewd basalt
errant mason
normal fern
#

So, theres an issue with auto-clip for Destiny 2. 😐 So far it's grabbed a slayer clip while i'm talking to an NPC lol. It also grabbed it while i was on my browser while destiny 2 was running.

#

Specifically, it highlighted it with the ⭐ at the exact moment i was swapping out a weapon.

#

Not sure if that's useful or not.

#

I've had to disable it as it keeps activating Slayer in the character screen.

turbid cradle
#

can anyone help with troubleshooting Auto-Clip in MW2 / Warzone 2.0
Manual recordings work fine
Auto Clip isn't capturing anything

slender halo
#

If they don't fix the warzone 2 autoclip in the next patch, I uninstall stellseries GG

twilit jetty
#

Auto clip cannot be triggered. cod19 Simplified Chinese.. who can help me ?

prisma steppe
#

When capturing BF 2042, my clip audio is delayed by about 1-2 seconds. Has anyone had a similar issue?

static harness
#

Is it possible to disable the 'multitrack audio' in moments? ever since this update, ive not been able to hear my mic or chat audio anymore

#

it recognizes the devices, but im not getting any audio from any device when they're selected in GG

sly bough
#

anyone know why in moments its record twice of my audio?

#

not all clip are like that but some of them

#

or sometime its game audio twice

bitter cosmos
#

i know moments auto-clipping is in beta for destiny 2, but is there any kind of issue tracking that the gg/moments team uses? wondering if its intended for the application to autoclip PvE moments as PvP kills with guardians or if it was known that it was doing such

elder surge
#

any way to counter fps drops due to GG

mighty siren
#

hey guys i just wanna ask why cant i clip it says clip captured but no clip is saved dont know what todooo 😦

#

?!

frozen horizon
shy tendon
last sparrow
#

i'm looking to fix this

fleet mulch
#

anybody know how to fix the problem where it doesnt show up that you can clip the game you are playing but it is detected

sonic iron
#

can i download steelseries for clips on chromebook

#

@lunar forge

#

can i get to my clips on a chrombook

merry mango
smoky gust
#

why does my minecraft sound not work and for some reason discord notification are turned off please help, Dm me or smth please

gaunt haven
#

hey guys, i just downloaded Steelseries GG in order to use sonar, i cant get it to work, it just says turning on sonar and ten when i restart my game it tells me to setup audio devices for sonar, but there are no options for devices, please help me!

last sparrow
#

in rocket league its work but in Warzone 2.0 Dont, someone knows why?

fleet mulch
#

does anybody know how to fix the problem where you play a game and it doesnt show that you can clip it

shy tendon
#

I just opened my game and got a slayer clip LETS GOOOO

drowsy tiger
#

I can’t verify my email on SteelSeries gg anyone can help?

minor roost
#

HI. someone who have an issue. cant connect to transmitter? ARTICS 9

minor roost
cold vigil
#

hi

lyric otter
#

Hi, anyone here who's experiencing the same issue as mine? Suddenly my Moments aren't recognizing R6 Siege. I can't record clips because of this. 😢

#

It used to recognize it but now it doesn't.

frozen horizon
lyric otter
twilit jetty
#

Auto clip cannot be triggered. cod19 Simplified Chinese.. who can help me ?

somber basin
#

Hey, after the last update my games are being recorded forcefully in 16:9 ratio. I use a Samsung Odyssey G9 which has an aspect ratio of 32:9 and all this time (even since the beta of moments) until this update it was clipping it fine at the native 32:9 resolution. But after this update, it's now adding black bars to the top and bottom for no reason making it 16:9. I hope that this is fixed in the future as I love moments and want to keep using it, but this newest update has really made it bad for ultrawide clipping.

#

Before

#

After latest update :0

static iris
#

why when I play valorant I can't auto clip

last sparrow
frozen horizon
sage niche
#

does moments take up 50% of the CPU for anyone else?

#

ive had this issue for years and even on my old PC and it has never gone away, really annoying since i cant use it then

uncut night
#

okey so my clips went from being good to recording sound from 10 or so min earlier with the video of what i wanted to clip and now its right audio but older video than what i cliped

#

i made 5 clips today and they are all wrong is there a fix for this ?

lyric otter
sour sandal
#

moments seems broken for me on valorant now - really inconsistent with capturing certain events - especially 3+ kills ... anyone else?

last sparrow
low quartz
#

is anyone facing an issue with screen breaking up in the GG application? like watching moments the clips is glitchy and breaking up and after a while it settles down.

narrow isle
#

Does anyone else have issues with autoclipping for Valorant? I have everything enabled, including elevated capture, but I just cant make it auto-capture.

uncut night
surreal fractal
raw solar
#

Does moments consume a little FPS from games? I noticed that when I left it on it took a lot of performance.

surreal fractal
# low quartz is anyone facing an issue with screen breaking up in the GG application? like wa...

I found a solution, although, at least in my pc, the text is a little blurry
https://techviral.net/fix-blurry-apps-on-windows/
Do the "2) Change the DPI Settings of Apps" instructions and see if it fixes the video problem

If you're using Windows 11, you will probably encounter bugs and glitches since it's still under testing. For example, recently, many Windows 11 users

visual leaf
#

Does anyone else have the issue that the game capture or desktop capture doesn't start when clicking the start button? Just when restarting the program it works for some seconds, but then crashes again.

full badger
#

How long can the desktop capture in the gg app record for?

full badger
#

Warfare

visual leaf
twilit jetty
visual leaf
#

Yes and I have no idea why.

last sparrow
mild spindle
#

can anyone tell me

#

why my imag of clip its BAD on specify games like warzone 2

#

on battlefield exelent color on warzon no mix of whit pixel on clips

modest canyon
#

hey guys anybody can help me ? my auto clip in valorant doesnt work

somber basin
sour sandal
shut scaffold
#

arctis 7+ transmitter connected but still says "reconnect headset" on sonar

static harness
#

New update still does not fix audio issue. Ever since the split audio update, it has not been picking up any audio device. picks up system sounds, but nothing from chat or my microphone

#

it recognizes them as devices but no audio is picked up by them. levels dont even show up in Sonar

solar summit
#

does anyone know how to fix this on league? its capturing the wrong window

sick valley
#

Whenever i use my keybind to manually clip things it does clip anything. Any ideas on how to fix this

spring orchid
mystic ether
sour sandal
#

anyone having issues with sharing to gfycat? I just get a blank box now where the link should be even though it seems to think it uploaded successfully

robust crystal
sour sandal
compact ridge
#

Anybody having problems with the automatic captures for Valorant? it doesn't make the clips.

slow willow
#

I have the same trouble

#

Do can someone help to me for the Auto Clipping. When I played the Valorant I'm trying to record moments but, the software is not auto clipping. I checked the settings but I couldn't found a any solution for it.

compact ridge
robust osprey
willow scarab
covert gale
#

how to start capture?

#

i already push the "start desktop capture" while playing valo, but thera are no videos when i check it

#

this server is fcking dead bruh

compact ridge
#

ALT + S

civic willow
#

yo does anyone know why my clips now dont have in game sound

#

like it has sound from discord vc and my mic but none from my game

#

jk now it works wtf

civic willow
last sparrow
#

Can anyone help with troubleshooting Auto-Clip in Warzone 2.0
Manual recordings work fine
Auto Clip isn't capturing anything

fluid jungle
naive prism
#

Bruh is nitro giveaway is over in steel series??

haughty pollen
#

hi, how can do the moments works on valorant?

#

The moments detects the game, but when i use the shortcut, nothing happens

rancid vector
#

Is there a way to have capture mode always on?

deep knoll
#

yeah

barren sonnet
#

hi guys, how i can made autoclip in Valorant? i know how i clip, with Alt+S but, the autoclip doenst worked

#

i made a perfect ace, and i'm so happy, but, it doenst rec this, i'm sad now D:

hallow patio
#

does anyone else have trouble with the auto clip feature for call of duty?

gritty dove
#

nobody found how to make autoclips work with mw2, 4 updated and impossible for it to work

barren sonnet
hallow patio
#

auto clip is not working!!!!!!!!!!!!!

#

only works for apex