💬-general

[high skiff]

i wish i got paid

i love mindlessly shilling audeze maxwell

god i need to start doing it again

[stark rampart]

That's the point, I'm not saying it's low budget, I was kidding

[stark rampart]

I'd prefer you didn't :)

[high skiff]

yawn

[near field]

Damn not grateful for all the money you have you want more now

[high skiff]

of course i want more

[limpid compass]

[near field]

Ungrateful

[high skiff]

its not like im a billionaire

[stark rampart]

Or a millionaire

[high skiff]

im a millionaire (in my dreams)

[near field]

No

[stark rampart]

I'm certainly not a millionaire even though I use a currency that makes it a lot easier to be it 😂

[limpid compass]

didnt kappa make tracksuits one time

[devout summit]

Masoom likes kekw

[limpid compass]

[stark rampart]

Less than 140k usd to have a million DKK

[high skiff]

just start using korean won

[stark rampart]

Fair. It's a twitch thing and just means the person doesn't mean it and is kidding

[high skiff]

1 billion korean won is like 2 pence

[stark rampart]

😅

Good night for real this time

[tawny stag]

How does sound leakage work? Cause I discovered my steelseries have zero sound leakage which is awesome but how do they accomplish that?

[high skiff]

make closed back and thats basically all of it done

[valid ruin]

anyone still having issues with try to hear audio in there nova pros wireless?

[severe island]

guys i just dropped 200 dollars on this headset in the mic isnt working

i tried using support but thats just a bunch of AI

[severe island]

bull crap i have to use the cord for the mic

[valid ruin]

What mic you using?

[severe island]

arctis pro wireless

[valid ruin]

Same

lol

I think there was a update issue

[severe island]

ohhh better be bro i dropped 200 dollars on this

[valid ruin]

I think it’s a pc issue

Works perfectly fine on console

Pc is just causing problems

[balmy python]

I keep hearing myself on my steel series pro headset. I have side tone turned off.

[severe island]

try different sources ngl

[worn tulip]

yo

[balmy python]

what do you mean?

[green berry]

guys

[severe island]

just spent 6 hours tuning beats on sonar fml

its demon hour now 3am

GG

[nova relic]

Hello everyone, my Aerox 5 randomly disconnects from BlueTooth for any Mac it is paired with. This only happened since the last firmware update. Is it possible to downgrade the firmware?

[nova relic]

...following https://support.steelseries.com/hc/en-us/articles/9999625029773-How-do-I-reset-my-mouse did not help

[tough hinge]

Hello. Is there anyone who speaks Russian and can help troubleshoot?

[stark rampart]

If you do find someone, please use DMs for it as we only allow English in this server :)

[sullen bramble]

hey i just set up my apex pro gen 3 and it just feels bad idk why and i think i missed something to change can some1 maybee send a link

[vast tree]

Hey guys, can anyone get SteelSeries Sonar working with discord voice chat?

Are these the correct settings?

It's now been resolved. Cannot use OPEN MIC. must use a button to activate voice in discord chat

[civic thistle]

hello

guys im new

i hate u guys

[stark rampart]

Lol, okay? 😂

[vital igloo]

can soimeone

help

me coppnnect m,y keyuboard

[stark rampart]

https://tenor.com/view/cool-john-oliver-gif-14889960

[vital igloo]

tyo the software

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[vital igloo]

@stark rampart can u help

[stark rampart]

Check the faq message above

But no, I'm at work

[vital igloo]

ok sorry

[red mortar]

If i switch the switches on apex pro tkl will i still be able to change actuation or am i only allowed to do that with the omnipoint switches and If i could switch actuation will it work the same as it would with omnipoint switches can i still going down to 0.1 and won't glitch our and stuff for example if you press 0.1 it actually works.

[stark rampart]

Don't worry about it :)

[stark rampart]

Depends on the switches you wanna use for them and if they're compatible with whatever system SteelSeries uses for it

[red mortar]

ALR THANKS

[stark rampart]

WHY ARE WE SHOUTING?

:P

[wary bluff]

Hi!
I would like to buy SteelSeries Arctis Nova 7P White... but I am not sure if it has a wheel for chat/ gaming or if it has for the sidetone(for pc only)
Does anyone has any idea?

[high skiff]

do you know how to use a soldering iron

do you have compatible switches

do you know how to navigate a keyboard pcb (its easy)

do you know how to.. d.. desolder.. 😢😢

[swift furnace]

hi all, im a deaf gamer. just installed the steelseries gg sonar app, i cant seem to find where i can enable audio visualisation for games? i thought that was included in the software

on the website it said it was one of their innovative features

[loud violet]

hello I would like to change the colors of my apex 3 and I can not install the software it is that compatible with Windows 10+ and I Windows 11 when will release this software versions of steelseries

[high skiff]

its supported in a handful of games, not all

[true orchid]

yo just bought 50quid headphones and they dont work correctly million dollar company who cant make fucking headphones

[stark rampart]

Contact #official-support for help from SteelSeries

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[valid ruin]

What happened

[timid horizon]

why cant i hear my mic in testing with stealseries sonar-gaming?

[keen patrol]

What's a good headset from steelseries wanting wireless to use GG on PC

[rough blaze]

sigma

[young tusk]

If my Nova 7 headphones are discharged, can I use them wired to the PS5 controller?

using a jack cable?

I read on the Internet that they must be connected via USB C to work via a jack cable to the controller. is it true?

[rotund yoke]

you should be able to use the 3.5mm cable at any time no matter what the battery level is. the 3.5mm cable will actually force the headset to turn off

[red mortar]

I have ocd

Does that count?

[hexed gull]

pls share me a low quality mic preset i like the sound

[regal goblet]

hi

[red mortar]

Does youe apex pro tkl space bar make a noise when you tap on it with little to no strenght

[young tusk]

If I play on PS5, is it worth paying extra for the Nova 7p version? I don't care about the sidetone knob

[regal goblet]

i dont have apex pro

but i have issues with my new mosuepad, i made a post in community support

[red mortar]

should my apex pro tkl make anoise when shake it back and forth with my hand

like this

and should my space bar be shaking like that>?>>

Does youe apex pro tkl space bar make a noise when you tap on it with little to no strenght

[pastel matrix]

guys

why is my rapid tap turning off when i restart my pc

[red mortar]

maygbee becausez like yk you have to use the engine

and you dont have it on auto stgartupp

[hexed gull]

sadly yes mine did that too

[digital abyss]

any way to increase volume on 1 side of the nova pro wireless? lost a little hearing recently on my right 😦

[red mortar]

is it normral;

[rotund yoke]

there's gonna be some tolerances on all of the keys. the spacebar is just easier to notice since it's large and has extra stabilizers, but if you rest your hand on any key and gently wiggle it, you'll be able to feel it move around.

the tolerance is there so keys aren't rubbing against the housing or other parts of the switch. that being said, the tolerances should never be so bad that you'll notice them in normal typing/gaming. if it does feel that bad, then there might be an issue, but from the video i can't see anything wrong.

[tall nebula]

wait steelseries requires you to "destroy the product" upon warranty request?? my friend just sent me this

[rotund yoke]

yes, since they don't require you to ship it in, they require destruction instead. that way you can't lie and say your device is broken and then get a second free device.

[tall nebula]

oh i thought usually they have you send it back so they can take a look and see what went wrong

thats what most do

[rotund yoke]

i think most places switched to this method after covid since it was easier. i've heard of this now with others like razer. i did a quick search and found someone complaining about it from razer here: https://www.reddit.com/r/razer/comments/1dgfc5b/razers_warranty_policy_is_ewaste_madness/

[red mortar]

BRO WHAT WEJRE YOU PLAYING

[tall nebula]

no he got a hammer or something i think

[rotund yoke]

btw, i'd probably delete that photo. scammers do lurk in this channel to steal serial numbers and warranty photos

[red mortar]

oh bewcause you need to play like valorant to get that mad

[versed shadow]

bro im using sonar and when i show my screen on discord my voice is duplicated

[red mortar]

guys

how come when i use rapid trigger and i dont hold all the way down my edits go flash

his this normal

is this nmormal im using rapid trigger and when i dont press my edit bind all the way down it does this

[thick rapids]

Hi guys, I just bought the Artics Nova 7x Wireless. Everything is working but for some reason my mic isnt picking up in discord. Ive updated everything and made sure everything is connected but im not getting any mic movement

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[red mortar]

IDK IF THIS ISD NORMAl i have rapid triggeer on and i dont press the keys all thee way to the bottem and it does that is it normal

[red mortar]

i have my actuation at 0.1

for rapid triggeer

[crisp karma]

anyone good with pcs at all?

[red mortar]

can someone answer my question please/?

BRO PLEASE

@muted radish

[uneven depot]

CAN SOMEONE TELL ME HOW TO USE A CRON US

[red mortar]

bro geeked

do you play fortnite and have a apex pro

[uneven depot]

i onyl haev apex pro i dont play fort i play siege

and why would i play fort

[red mortar]

bro

[uneven depot]

what

[red mortar]

is this normal do you know??

[uneven depot]

wait how d oyou do this geforce thing and no its not normal

[red mortar]

ias my keyboard brocken

@geekeeeed

@uneven depot

[uneven depot]

no

try typing zith thqt key

to see if its brokenµ

[red mortar]

hellow how are you

its rapid trigger

@uneven depot

[craggy hill]

does autoclip support dungeons and dragons yet?

[red mortar]

IS THIS NORMAL;

shoujld i return keyboard

[uneven depot]

what key doesnt work bro

[red mortar]

know it works

but should it bne spamming e??

[uneven depot]

yes you fucking idiot

[red mortar]

no like when i press it

not opn its own

@uneven depot

[uneven depot]

tyhen its fine its your game

[red mortar]

eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

it types that much when i lightly hold it not all the way to the bottem

im fine??

[uneven depot]

yeah your fine

[red mortar]

alr thanks geeked

[uneven depot]

its jst your game a bit slow i guess

[red mortar]

sorry for taking time out your day

[uneven depot]

np

[pulsar night]

hi

[red mortar]

oh

[pulsar night]

"Why is this message appearing? Can anyone explain the reason for this issue?"

[red mortar]

what is your rapidt rigger

sensitivity

[uneven depot]

normal

[red mortar]

so 0.1 or0.2??

lightly hold e and see if it like does this eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

[uneven depot]

0.1

[red mortar]

hold e and tell me if it spams e like this in like a single press

eeeeeeeeeeeeeeeeeee

[uneven depot]

bro it says 0.1 on my keyboard so it 0.1

[red mortar]

but it spams e like that right??

[uneven depot]

yes it spams it liek that

[red mortar]

THANKS SO MUCH

THANKS FOR YOU TIME

IM SORRY

[signal lintel]

Good evening, sorry for the inconvenience. I asked for help in the server's support channel, but they couldn't assist me, so I have no choice but to ask for your help here. Moments does not recognize the games I play, and I can't clip anything. I am on Windows 11, HDR is not enabled, and my games are on the same drive as Moments. However, it doesn't recognize any of them.

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[signal lintel]

I've already asked for help from support, on the site and even on the steelseries Support twitter account, nobody has helped me and neither has the bot on this server, what am I supposed to do?

[rotund yoke]

you opened a ticket on the site? if so then all you can do is wait for a response on the ticket. support isn't online 24/7 so it may take a day for a reply

[keen pine]

If you opened a ticket within the last few days it's going to take awhile to receive a response because of the New Years holiday and the influx of tickets the support team likely received over Christmas

[signal lintel]

ok I'll wait

[boreal flint]

o

[main glen]

Should I get a cloud 3 headset or nova 7 for pc?

[rotund yoke]

7 is bigger than 3 so it's clearly better

[main glen]

lol

[stray axle]

[jagged atlas]

apex pro 9, is it good or should i just save up for apex pro mini

[stray axle]

is it possible to look at my steel series clips from my phone?

like is thete a steel series app?

[trail gazelle]

Got a quick question. For the Nova 7p’s, if I were to use the USB A to C adaptor would I lose sound quality? I know with some headsets using an adaptor causes worse sound quality, particularly with console

[spare patio]

how can i give feedback for a steel series product

[sonic oriole]

hi

what should I do if I lost the sound of the game and YouTube on my PC, but I can hear everything in discord

help

[primal crater]

Hello

Need assistance to decide what to buy as a new headset with Removable/Swappable Battery.
French would be great =p

[slender veldt]

It's that bad 😭

[spare patio]

Quite the contrary

I want to be able to let the Devs know how appriciative I am of the instant replay/ clipping function of the software

[final fable]

hey guys, so i'm using aux with my arctis nova pro wireless to get better music quality but it feels a little underwhelming (low bass and quieter sound)

is there something i should be doing in the DAC or in the EQ settings? this is with sonar and without

[onyx trout]

hope u all had a good new years eve and a good 2025 start 🙂

[crude quarry]

!h

help

!helep

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[stark rampart]

@crude quarry

[stark rampart]

Thanks, I hope you did as well 😄

[craggy bay]

why does my sonar microphone not have input

[high skiff]

is that it for 22 seconds

am i missing something

why did this need to be 22 seconds

[lean viper]

capture ur screen

[signal lintel]

?

[lean viper]

u dont need to capture ur games

capture ur screen

left top screen

up the activez moments

or smh like that

click on the green thing

and click capture screen

[blazing schooner]

yes bro

[true jetty]

Hello, in steelseries sonar, can we have a shortcut or a streamdeck button to switch this mode in ON/OFF state ?

[balmy idol]

Most probably yes #official-support ask here tho

[true jetty]

Don't want to borred support with that, i think community can answer ^^'

[floral shale]

? help

[true jetty]

Change Discord audio settings

[true jetty]

Yhea, it's the first one

You use SteelSeries Sonar Microphone on Discord, so you can't remove Discord to SteelSeries Sonar Microphone on the SteelSeries App

[dim dome]

Is the world of warcraft pre configuration good for classic or only modern?

For the Sonar streaming setup?

[dense cargo]

Hello May i please get some help I only hear audio out of the (chat) option and not game

idk why I set the default device to game and have the app no audio at all

but it works right away when i switch to chat

[vestal willow]

Hi! im having some issues with my artic 7, audio works fine but for some reason the mic has stopped working all of a sudden

ive tried changing all the basic stuff

[late birch]

HI, ive just got my hands on a Arctis 7+ wierless headset and ive got this isue where i can hear my own voice through the headset whilst i dont have anything running in the background, and i was wondering if someone here could help?

[ivory elk]

Hi there...can anyone tell me how to adjust the Headset (Arctis Nova 7 wireless) for a better comfort? I wear glasses and all my friends tell me it is perfect for that. But it feels too tight. I am trying to adjust now for over 6 hours but I dont find a "sweetspot". Sorry if my english is not so good, I am from germany

[ivory elk]

Oh I had this problem too. I went in the software to Engine and turned off the voice-sidetone (just know the german name) and Live Mic Preview...that solved it for me

[queen junco]

what should i set my rapid trigger sensitivity for fortnite?

[fringe pulsar]

I was messing with my lightning settings on my keyboard and now it says C1 on my OLED display on my keyboard. Before that it was just displaying "steelseries" and now theres a C1 next to it on the display

This C1 probablly means Config 1 but i dont want this to show on my OLED display

[stark rampart]

Disable "display icons" throught the OLED screen menu on your keyboard. It's under the display option

[fringe pulsar]

It worked! Thank you 👍

[stark rampart]

Great to hear, you're welcome ☺️

[sharp vale]

youve had a steam account longer than i've been alive lmfao

[stark rampart]

https://tenor.com/view/harold-pain-pain-kiszkiloszki-harold-meme-gif-27704917

[signal lintel]

I will try this tonight and get back to you

[rotund yoke]

https://tenor.com/view/old-man-gif-4679601

[stark rampart]

At least I'm not 40 yet 😬

[sharp vale]

2004 is twenty

no basically 21

that is UNC 😭

full grown adults are younger than that now 😭

[stark rampart]

Cries in 1988 👴

[lean viper]

click on these 2

first the green one

and then the blue

u should be able to clip ur screen then

[delicate valley]

anyone else have this issue with the engine not going through with the firmware update

[flat sorrel]

I'm tired of steelseries GG bugs

[signal lintel]

Nothing happens when I click on the “Start Desktop Capture” button. I don’t understand why, I just can’t use it at all right now. I’ve already tried everything

[flat sorrel]

If it actually worked as intended I would have no complaints about my headphone purchase, and would be able to just recommend it to friends, but this software always manages to mess up

This time this is what I get

previously I got infinite loading on the sonar tab, now I get this error

Sometimes it just decides to not detect my headphones and switch to them

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[flat sorrel]

I'm aware, I'm just venting

[stark rampart]

That's not really the purpose of this channel :)

[flat sorrel]

I've contacted official support and the replies have always been "have you tried reinstalling it?" and it just keeps happening

I wish they actually just fixed it, or made a "lite" version that didn't have "giveaways" and "3d aim trainer" and "moments" embedded in it, I don't care, I just want to allow my headphones to have mixed audio, and switch automatically to them when connected, thats it

[signal lintel]

No flame but I’ve already uninstalled and reinstalled the software three times + I have no clips to save because the software has never worked

[flat sorrel]

Classic response, I've got this twice already

The software is garbage, thats it

[rotund yoke]

did you follow up and reply saying it didn't help or you tried it already? i've seen a few people come in here and say they're not getting help and it turned out they just never responded to support

[flat sorrel]

If you happen to have an nvidia gpu, nvidia can do "Moments" with their software as well @signal lintel

[delicate valley]

sucks cuz the headphones themself r solid

[flat sorrel]

They took like 4 days to reply, these issues are not reproducible every time, usually when they reply the issue has disappeared only to come back later

[lean viper]

re install the app

[flat sorrel]

The headphones are great! They are by far the nicest ive had, sound quality is decent, battery is great, usb-c, and a mixer wheel!

[signal lintel]

Do you happen to know any software that can record clips? (Not Medal, it drops too much performance) and I have an AMD card, so I can’t use Nvidia.

[signal lintel]

I do that 3 Times

[flat sorrel]

For auto screen recording I do not know, whenever I record stuff I just use OBS, but that doesn't auto start recording when I open a game

[lean viper]

if u play gpu games u can set ur medal to mostly focus on cpu

[signal lintel]

I only play Valorant

[lean viper]

i think it mostly focuses on cpu. js use medal to focus on gpu

[flat sorrel]

valorant doesn't really "focus" on anything

[lean viper]

i meaned like mostly cpu based

[lean viper]

outplayed

[thorny phoenix]

Anybody know how to get the Arctics Nova Pro to update on Mac? I plug it in and it startes that there’s a critical update. Both are plugged in and I press update but nothing happens?

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[stark rampart]

Check the support FAQ above ^
Also make sure you try reinstalling GG

[fleet badge]

hello can i clip with steelseries on fiveM

[stark rampart]

Use the search function and you'll find lots of other asking that :)

[lean viper]

do you know by any chance why my rival 3 doesnt work in gta vice city?

[stark rampart]

Specifically and only in that game? That sounds wild but no idea honestly

[lean viper]

yeah

idk why

[stark rampart]

In what way does it not work?

[lean viper]

it generally just doesn't, the character doesnt rotate when i click nothing js happens

i can only use my keyboard

[novel silo]

Is there any new pre sets for ps5. Hate how there is so much more for pc but very limited for ps/xbox. nova pro wireless

[stark rampart]

Well that's annoying

[regal goblet]

hello guys👋

[muted ledge]

Rockstar has a support article on this issue; it’s just a mouse input issue in general, not specific to Steelseries.

https://support.rockstargames.com/articles/19380815232275/Can-t-click-anything-in-Grand-Theft-Auto-Vice-City-on-PC

[lean viper]

thank you

bless you

[muted ledge]

@lean viper happy to be of assistance; I hope it works out for you!

[thorny phoenix]

One other thing, I updated my new Nova Pro and the sidetone is completely destroyed. Coming from a Nova 7. I searched and it looks like I shouldn’t have updated. Am I cooked? Just return for another with old fw?

This is actually wild to me the more that I’m reading. I’m under the belief that SS does not listen to community feedback whatsoever. I feel like I bought a bricked headset lol

[lean viper]

ima try it today and ill say if it works

[muted ledge]

@keen pine can you take care of this obvious scammer above?

ty sorry for ping

[keen pine]

Np

[hushed reef]

Any1 knows if you can buy some substance earpillows to the steelseries arctis nova pro wireless?

[vapid moss]

Hey guys! I am using Steelseries sonar stream mix which is directly put into my mic/aux audio channel on OBS, i was wondering if there's a way that i can not have music playing in VODS when using the stream mix? i know it would be possible if i put each channel directly into OBS, but id like to just have it as 'Steelseries Sonar - Stream' and thats it.

[manic acorn]

please give me discord nitro

[high skiff]

its like £2

[primal crater]

Hello

If someone could reply to my community support note, would be great

[viral onyx]

Happy new year to all. a lil late but hope all are having a good day.

[vivid shard]

Hi guys

[vivid shard]

You too!!

could someone pls help and reply to my community support note would be amazing

[muted ledge]

@vapid moss I think the best way would be to route your audio to another digital channel, like aux or media, and then run that channel to OBS along with stream mix (exclude from stream mix).

Then you could pull that feed from VODs. If you keep it as part of the Stream mix then it’s going to be all-or-nothing in OBS.

[unique hemlock]

Hi

I just bought a steel series arctis nova, pro wireless Xbox version I did everything from the video. I watched but I don’t hear nothing from the headphones

Never mind, I figured it out

[lean viper]

TYSM IT WORKS

[fringe pulsar]

I noticed that i have 2 dead LEDs on two of my keys on my steelseries apex pro tkl. Is there any way i could replace the LED?

[arctic silo]

guys please i'm going crazy i just turned on my pc and no sound is coming from my arctis pro wireless even if windows is detecting them, i tried everything i could possibly know but still no sound, they work perfectly if i test my mic i can hear myself and they work on mobile too, any advice?

this just popped up for the first time ever and they seem to work now, maybe it was an update ?

[dense cargo]

can iplease get some help

[mint cedar]

Arctis 7+ wireless. Are they good choice???

[solid barn]

uuh

my sound doesnt work

specifically for trackmania

why

audio depends on what app i use

whar

[tulip swallow]

is there a way to make the steelseries alias be louder?

i have on max boost on the little circle on the back its still not loud enoughj

[high skiff]

cheats? none

lol

asking in a steelseries discord how to use cheats in roblox? what an interesting thing

[dense cargo]

Im getting 0 audio from the (Arctis Pro Wireless Game)

Pls can someone

help

[mint cedar]

I LOVE ARCTIS 7+

THE BEST HEAD SER

SET

[fringe pulsar]

I noticed that i have 2 dead LEDs on two of my keys on my steelseries apex pro tkl. Is there any way i could replace the LED?

[tall valley]

i just got a steelseries apex 3 tkl keyboard and every other key works like normal, except for the w key which whenever i hold i cant push any other keys

ive factory reset it twice and updated firmware

[radiant needle]

wish I could get my money back on these headsets. Hinges already appear to be broken after 4 MONTHS??

thats insane coming from someone whos been using steelseries gear for 6 years at least

[royal garnet]

is there anyway my keyboard setting can be saved when i close the app?

[high skiff]

contact support or just return it

[ruby otter]

Does anyone here know how I can create a ticket with Steelseries?

[swift hemlock]

After you write what you want, under the same FireCell logo, choose what is the problem

[stark rampart]

Contact support or rma it where you bought it, literally nothing we can do here

[stark rampart]

Go to the #official-support website and use the chat npc icon to contact them. The bot will try to help you before letting you contact support

[ruby otter]

Thank you!

[stark rampart]

You're welcome ☺️

[radiant needle]

you could stop endorsing garbage products but yeah whatever you say

[dense cargo]

you mind trying to fix my issue i have been asking for a day and no response i have no audio from arctic pro wireless game

and if i change to aux input i hear stuff but not on pc input

[stark rampart]

Don't think I've ever endorsed Thrustmaster products here 😂

[dense cargo]

no audio idk why and it is set as my default output device

[stark rampart]

Kinda busy at work, have you made a post in #1047622297382567936?

[dense cargo]

yes i did and no one has responded

i made it yesterday

https://discordapp.com/channels/299040363123965952/1324815493441257512

[stark rampart]

Aight, I'll give it a look when I can. Keep in mind that this is not a support server

[dense cargo]

Ok even with the sonar app and setting that as default settings nothing has worked

only works for chat one seriously no clue one

why

[fleet chasm]

@rigid geyser ???

[stark rampart]

Don't ping mods or staff for support :)

[fleet chasm]

ok

[stark rampart]

This is not a support server

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[severe island]

bro this wack i paid 300 for a headset when devs dont fix these issues

thats bull bro

[wicked umbra]

can sm1 see my question????

[severe island]

like dude mic dont work and then theyll treat you like a microsoft support forum

dog sht

shoulda got an astro headset

[split sandal]

How long does it normally takes before steelseries respond on a support ticket?

[dense cargo]

fr

[severe island]

never because these devs are bad at doing their job and instead of making money they want to wack off to their fun lil corny animations on those crappy ads

im refunding ts

[prime prism]

I can’t see actuation

How can I see it

[tender ore]

why i dont have there mic?

and why my pc doesnt detect my arctis nova 1?

[lyric pagoda]

why cant i clip siege?

[pure wave]

@lyric pagoda in the settings -> game detection, is it there? otherwise add it otherwise idk xd

u could always do desktop capture

[burnt plinth]

does anyone here have the nova pros?

[fringe cobalt]

y

[severe island]

just refunded my crappy pair of shtseries headphones

best choice i made i think you guys should too

[swift hemlock]

Me

[burnt plinth]

i have a motherboard without bt, do the headphones connect wireless to the DAC or to the pc?

[fringe cobalt]

Y

[burnt plinth]

i wanted to get them but i need to use them wireless and i dont have bt on my pc, do they connect to DAC and then DAC wired to pc?

[swift hemlock]

To dac

Bt for phones

[burnt plinth]

nice, so i should be able to just wire the dac and use them wireless right?

[swift hemlock]

Yes

[burnt plinth]

thank you!

[swift hemlock]

Yw

[swift hemlock]

Stealseries gaming

[marble anchor]

Is the steelseries apex 7 tkl custom do I can swap switches????

[tender ore]

what steelseries gaming?

[supple sentinel]

Hello everyone

[marble anchor]

Hi

[supple sentinel]

Im having some troubles with my sound

[swift hemlock]

The main output is stealseries gaming
The output is the same
I don't know why master is not put instead of gaming because it is the main output even if you want to play
And if you are a PC
The audio is gaming
The audio of the conversation
The first is microphone
The second is the same thing

[marble anchor]

Sure how may I help you I’ll try

[supple sentinel]

Im having the Arctis nova 5 wireless

[marble anchor]

What is with that a keyboard?

[supple sentinel]

And when I’m call, the game audio starts to get unclear, but that’s not the real issue

[supple sentinel]

Headset

[supple sentinel]

But it also is, while I’m NOT in a call

[marble anchor]

Huh

[tender ore]

i have it turned on

[marble anchor]

Yea the 3 one

Try that

[swift hemlock]

What’s the problem no sound in games ?

[tender ore]

sound i have but mic is very bad

[marble anchor]

Yh I think

[supple sentinel]

And now my headset stopped connecting to my pc 💀😭

[swift hemlock]

It's on all the time and they hear you?

[marble anchor]

Yea then try to unplug and let them reconnect and try to connect them on bluetooth

[supple sentinel]

K

[marble anchor]

Maybe it will work not 100 % sure

[iron coyote]

im having trouble with my pros, its connected to the usb wireless but it wont show up as a device on my pc

[supple sentinel]

I will try ty

[marble anchor]

No just search for help idk more my self my headsets work for me just fine

[supple sentinel]

Okay

I alr did. this xd

I mean

It’s connected

Now

[swift hemlock]

Pc?

[supple sentinel]

I searched up the internet for some hours

Then I found this channel here

I Found nothing

Not on any website

[marble anchor]

strange

[supple sentinel]

Yea

It seems like no one else has the same problem as me

[marble anchor]

wait could you call or somthing maybe i could help you better

[hoary spoke]

you probably have audio driver issues

[supple sentinel]

Sorry not now 🥲

Also need to ask my mum XD

Im not tht old iykyk

[hoary spoke]

just go to the maker of your mobo website and download the latest of everything

motherboard - mobbo

[foggy sphinx]

I also stumbled upon this discord because I hoped to resolve one of the issues I started having since today with the GG software.

[hoary spoke]

the GG software will also automatically download/configure your headset when you initially download it - you could have conflicting drivers

[marble anchor]

help please

wait why is it a ile

bro i cant press this key v

i medan the other one

[tidal jetty]

I never thought I'd be worried about my RGB breaking, but ever since my QcK Prism died, I'm definitely concerned. The RGB still works—but only on the left side. I've heard a lot of people have this issue, even with cheap RGB mousepads from China. And, of course, it died right after the warranty expired. Planned obsolescence.

[hoary spoke]

i use razr for things i like rgb on - they had a huge plsatic rgb mousepad ive had it for 6 years and it still works

[viral hearth]

What I can do if my headsets not work? I mean first time when I turn was working, but now they dont

[novel silo]

Anyone have any ps5 sonar settings for bo6 please. I can only input them manually unfortunately

[graceful bolt]

wsp

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[stark rampart]

@viral hearth check the faq message above

[placid crest]

hey guys i have a question about the arctis nova pro wireless headset

could anyone reach out to me about it

[young dragon]

hello

I just bought some Head set but I'm having problems with discord

the audio goes crasy

[mint cedar]

Arctis 7+ very good choice imo

[stark rampart]

Read the support faq above :)

[timber horizon]

hey guys i have a question

[polar quiver]

@timber horizonthen put it in a thread in https://discord.com/channels/299040363123965952/1047622297382567936

[timber horizon]

i can't find the answer

[onyx mural]

Hey guys

I have a question

How can u put rappit triggers on ps5

I have a apex pro tkl

[mint cedar]

Just Turn them on

(Jk)

[carmine pendant]

new GG software update when

[inland cairn]

how do you clip stuff on this app on your pc

[mint cedar]

Where are you from?

My english is bad so maybe from poland

[regal holly]

alt+s

[mint cedar]

Yes

[jagged atlas]

apex 9 mini or huntsman mini special edition

dont let price play a role tho

[faint valve]

greetings, just got a nova 5. was going through the steelseries GG program. was wondering if there is a guide for this?

[dense vigil]

why is sonar saying for every app i use that it dosent allow for sonar to change the audio settings

[high skiff]

probably neither but the apex 9 mini is better afaik

[uncut geyser]

hi yall

[gleaming cobalt]

I've noticed this exact same thing

bizarrely

and it's definitely the headset (Arctis Nova 7+) because it's localized exactly where the strap lays

it also isn't where traditional hair loss occurs

I even did a test, wearing my headset with the strap a few inches forward

and the hair growth since then where the strap normally lays -- I can now see a "tree ring" in hair color across that area

where that length/segment of hair looks like it's been lightly bleached

and the hair growth since then returned to the surrounding/normal color

it is definitely the headset that caused it

[mint cedar]

I know question is not about steelseries but what do yall think bout Endorfy liv plus wireless?

For like 45-60$

[gentle lark]

Anyone no y Steel Series Moments Clips are playing back in slow motion in the app? On windows 11

[next bone]

I love these headphones had em over a year but this Mic and having to toggle with it so often is so frustrating

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[violet kernel]

idk why but its been loading for ages

nvm it works now.
I had to end it's tasks using Task Manager.

[echo flicker]

guys

[stark rampart]

Try calibrating the keyboard and if that doesn't help then contact support or rma it where you bought it

[echo flicker]

can i de activate keys or no?

[urban maple]

It works now, thanks a lot , didn’t need to repair at all @polar quiver

[split pulsar]

Anyone familiar w/ some issues possibly facing the Arctis Pro Wired + GameDAC? Tried a number of different things that I found online but none of them seem to help.

[main glen]

What’s happening?

[silver comet]

Audio randomly disappeared. Now my headphones don't play anything. Had a similar issue when first setting it up but this was just out of the blue when a game match started. Arctis Pro Wireless

is this a condescending insult? I think they missed the mark here. Last thing I want to see

Every tech company I've ever worked for says this to mock their clients' intelligence

[split pulsar]

Not entirely sure but the GameDAC seems to be dead (just purchased it literally a couple hours ago)? When I plug it in, the screen remains black. Tried all of the normal stuff (different ports, different cables, removed/reinstalled drivers, firmware up to date, restarted pc). Every set up video I've seen, the screen just automatically starts to display things but mine doesn't. (Also windows shows the device there; and the GG App recognizes the device being connected).

[slow nexus]

did you find out the solution yet?

[wind pawn]

:)

[echo bolt]

why are steelseries not supporting properly with W key issue of Apex Pro Mini? I have seen so many posts about it over a year now and no one from SS gave any idea how to solve this.

Why is this being ignored, the keyboard is almost 200$.

[summer kiln]

https://tenor.com/view/lock-in-cage-gif-21366500

[knotty pewter]

Whats with steelseries auto updating itself?? The new updates don't set sonar devices as default from the app, you have to manually do it.

[sudden root]

Is there anyway i can get help here with a order or a email for support ?

[echo bolt]

support is literally helpless

they send you the most basic answer and then conclude with "I cant help you further"

[sudden root]

They gave me a returns address and i sent them my headset to there shipping label and i havent heard anything since

[fallow talon]

my sonar says i have a firmware update but i cant see this update anywhere and it renders my headset useless

[burnt plinth]

hello, i recently got the nova 7s, but my ears are too big so they touch the inside of the headphones. Has anyone tried any other ear cushions, like these?

these seem to be 30mm on the side vs the originals 22mm

[burnt plinth]

https://pt.aliexpress.com/item/1005005403198068.html?spm=a2g0o.productlist.main.1.2da9514bzmIjTw&algo_pvid=3a0b3efc-2b52-4187-953c-da7fc4ce49f1&algo_exp_id=3a0b3efc-2b52-4187-953c-da7fc4ce49f1-0&pdp_npi=4%40dis!EUR!9.35!6.64!!!9.42!6.69!%402103847817361621464295774ed893!12000032918074903!sea!PT!6233217163!ABX&curPageLogUid=FcVmZLqTiteE&utparam-url=scene%3Asearch|query_from%3A#nav-review

[balmy idol]

2 things with steel series they have good products. But unreliable and rubbish support

[deft river]

hello guys. Do artic pro headphones have a wirless adapter??

[stray axle]

The included base station acts as the wireless adapter

[clever pulsar]

hi

[solid sigil]

Hello, I just received my nova pro wired headset and the sound is not coming through clearly.The Windows volume sounds normal but music etc. doesn't come out clear.It's probably something to do with the game DAC. If I plug the headset directly into my laptop output, everything sounds normal.

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[stark rampart]

Check the support FAQ above ^

[solid sigil]

This is worth watching anyway Thought it would go faster here ^^

[stark rampart]

This isn't a support channel :)

There's a new automod filter to try and reduce it here

[solid sigil]

Hahahahahahah I was too stupid 😂😂🤦🏻‍♂️Connected incorrectly xD.

[stark rampart]

Happens to all of us 😅

[solid sigil]

I plugged the angled plug into the headset instead of plugging it into the gamedac 😂😂😂🤦🏻‍♂️

[stark rampart]

Whoops 😂

[stray axle]

.

[deft river]

can i buy it?

[stark rampart]

English only please, use DMs for other languages :)
#rules

[stray axle]

You can, yeah. It’s usually out of stock though.

[vivid furnace]

hello for steelseries gg how to get back a clip that you deleted ?

[pastel rune]

guys any opinions on apex pro tkl?

[fast elm]

yo

guys

i got steelseries

3

headset

why in valorant does the audio

not show where its coming from

feels like mono or something idk

[woeful fiber]

why i cant hear anything only when i run the game?

[quiet wedge]

Good afternoon all. Is there any phone app to manage nova 7 settings or am I stuck with PC to adjust them. 😏

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[stark rampart]

https://discord.com/channels/299040363123965952/1304536186202619945

[solar trail]

@stark rampart Hi, sorry to bother but idk who can I ask that. I won a prize December 20 on the twitch channel, but I don’t have any information on the shipping date or anything

[stark rampart]

Not a bother at all, lemme look into it

[solar trail]

Thanks a lot

[stark rampart]

You're welcome ☺️

[elfin tinsel]

The perfect audio ?

For steelseries audio

[rotund yoke]

everyone's ears are different so everyone's perfect audio is different. my only suggestion would be to check out other's configs in #1209138827571232819 and modify them from there

[elfin tinsel]

Cool thx

[vivid furnace]

hello for steel gg how can I get back clips that have already been deleted?

[stark rampart]

Time travel? 😄
But seriously though, the same way you would get any deleted file back. So some kind of file restoration software and only if you're lucky

[acoustic narwhal]

hello friends my keyboard writes letters randomly I don't do anything anymore what does anyone have a solution?

[stark rampart]

Try calibrating the keyboard. If that doesn't help then contact support or rma it where it was bought

[pastel rune]

any opinions on APEX PRO TKL keyboard??

[solar trail]

Have you looked at my case ?

[stark rampart]

Just sent you a DM :)

[stark rampart]

I'm using the 2023 model right now and I like it. Are you looking for thoughts on anything specific?

The only real downside I can think of is that lighting isn't saved on the keyboard so you need the software running for it

[pastel rune]

same

[pastel rune]

i have a problem with the rgb lmao

if i chage a color on the software it like stays the color from before

and maybe have like a 3 min delay

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[pastel rune]

or it gets stuck in the middle of a fade or smt

[stark rampart]

Check out the support FAQ message

I haven't tried that so I'm not sure

[ember pumice]

Mine just isn’t working at all lol

The RGB

[thorny moon]

ill pay someone that knows what they are doing to dm me at this point

[crystal ore]

Could anyone give me pm or write me here if you have an arctis nova 5?

[pastel rune]

i maybe can help you wsp

[soft depot]

Anyone have artis nova 5p

[olive elm]

Guys ik this is a REALLY REALLY stupid question...but I just wanna know what's the difference between "PC & Playstation" and "Playstation & PC"

[steady dawn]

might be something with the end of the wire not sure tho

[rotund yoke]

the only difference is literally just the packaging

[stray axle]

hi

my steel series clipping isnt working

it js wont work at all

i need assistance can anyone fix it please

[swift hemlock]

Left pc & PlayStation right PlayStation & pc

[bleak drift]

#official-support I have the Arctis nova 5 and I dropped it yesterday and the trouble shoot button got stuck but it was still working after I got off the game and decided to get back on my headset doesn’t turn on anymore and just blinks red I’ve took the ear muf off and reset it and there’s no fix any help

#official-support when I reset it the light turned off but went back red on the charger

[silver comet]

Returned that pair to Best Buy, glad I had warranty. Got a new pair and they actually worked how the manual claimed. Its looking good. Likely a hardware defect

[high skiff]

https://www.youtube.com/watch?v=MC7L_EWylb0

@stark rampart

[buoyant ice]

HELP😭 https://discord.com/channels/299040363123965952/1326019943057064066

[sterile otter]

for anyone who gets really quiet audio out of the arctis 3, try removing the drivers and plugging it back in in device manager

[olive elm]

oh really💀

bruh then what was the point in SS having that option😭

[flint sleet]

https://steelseries.com/blog/share-your-sonar-config-and-win-1072

r/steelserie

[south ivy]

how do you get the free 1 month of discord nitro

[slender brook]

you don't!

[olive elm]

lol

[stray axle]

If I have a 4070 ti super, should I wait to upgrade?

[olive elm]

get a 5070 = 4090 performance

[slender brook]

i would wait for literally any benchmarks to actually come out

[upper peak]

Any1 knows a good promocode

More than 15% off

[slender brook]

job

[grand quail]

why tf does Steelseries ENGINE not opening when it's a new download.

Already ended the task and spam opening still dont want to open

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[brittle gazelle]

Hello are these keycaps compatible with apex pro tkl magnetic switches gen 2? Because i want get this keyboard in black color with white keycaps

[muted ledge]

Those are compatible with all Steelseries Apex Pro keyboards yes

[brittle gazelle]

Nice soon im getting those

[cold kelp]

steelseries scammed me lol

My order is still not here

do not order from it

I returned it and got myself razer huntsman mini

[lone plaza]

im not hearing anything on right side yesterday was it okey

whats the problem

support not helping me

[cold kelp]

They said my order will be

2-6

But it's 7

Soo basically a scam

[slender brook]

Yeah !

[stark rampart]

No self promo

[solemn chasm]

Lin nitro 1 month

Pliz

[somber portal]

The SteelSeries x Discord Nitro promotion has ended.

The promotion has been run multiple times, so it may return in the future!
It’s recommended to sign up for the newsletter so you get informed the next time it’s available.

[light osprey]

guys ho do i get rid of somthbing thats starts with c and ends with lips fast

[rotund yoke]

throw your pc out a window

that'll delete the files in an instant :D

[fringe pulsar]

Can you replace a dead LED on a apex pro tkl?

[storm lava]

hey guys i have a question regarding my keyboard

@stark rampart

@fallen grotto

[stark rampart]

Don't ping mods or staff for support :)

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[storm lava]

whenever i open steelseries gg my keyboard which is conected via bluetooth disconnects

[stark rampart]

That sounds like something to post about in #1047622297382567936 like the support FAQ mentions, or you can contact #official-support for help from SteelSeries

[novel silo]

A new update but I still have the same presets since I got the headset two months back? Do these ever get updated. On ps5

[stark rampart]

Have you updated the firmware on the headset? You can't do that on a console

[novel silo]

I plugged it in yesterday and then went to update but I was on the latest one 77. When I connect the headset it only shows this and not the dac 🤷‍♂️

The presets I have for cod is mw2 and warzone 2

[stark rampart]

Make a post in #1047622297382567936 and try with the new GG version

[novel silo]

Should I be seeing new presets even with console?

[stark rampart]

Sonar presets, no. Which headset is it?

Sonar presets are only available on PC through Sonar

[novel silo]

Nova pro wireless ps5. We get presets on console also

[novel silo]

This is a preset that I can select via the DAC

[grave mortar]

Hello,
I am interested in buying the Aerox 3 Wireless 2022. Can I bind media controls (play/pause...) to the DPI button? Are the button bindings and the RGB settings (effect, brightness) saved to the onboard memory?
Thanks in advance!

[warm maple]

Anybody know why steelseries just randomly crashes and i have to restart it multiple times?

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[stark rampart]

Check the support FAQ above ^

[scarlet bloom]

bro my g keycap broke.

[stark rampart]

Hopefully the keycap itself and not the keyboard stem?

[scarlet bloom]

whats the keyboard stem

oh yeah no i searched, jsut the keycap

[stark rampart]

The thing that the key cap sits on

[scarlet bloom]

so i cant put it on anymore

and i have no reserve 💔

[stark rampart]

It's a lot cheaper to replace the key cap

[scarlet bloom]

i gotta buy a full set tho

[stark rampart]

A quick fix would be taking a key cap you don't really use like home or scroll lock and use temporarily on the G key

But yeah, probably

[scarlet bloom]

its a 60% keyboard and i use all keys 😔

[stark rampart]

Oh

[sturdy adder]

Question. If the housing on the headset cracks (like to the point where if I keep using it, the earpiece will fall off on one side eventually), is that grounds for an RMA?

Like will Steelseries replace it

because I was changing the battery in my arctis and the point of attachment for the earcup cracked open

[stark rampart]

I have no idea but I'd imagine that age and what the crack looks like plays in, so the only real way you can know for sure is by requesting RMA either through SteelSeries support or where you bought it

[sturdy adder]

just a piece of the shell cracked right around the ear cup mount, snapping off entirely

the earpiece still works but it's literally the pressure against my head holding it on

so it's only gonna get worse

my concern is there is now a hole leading into the internals of the earcup more than the cracked housing

Like I can see wires

[stark rampart]

My recommendation is still the same

It's the best (and only) way to get help with that

[sturdy adder]

you didn't recommend anything but ok

you just said the only way

[stark rampart]

#💬-general message

[sturdy adder]

I'm aware of what you were referring to

my point was nowhere did you say recommend in that

I know for a fact it's out of warranty though

[stark rampart]

Well now you know

[sturdy adder]

since it was 5 years old when I bought it from the guy I bought it from

hence why I asked if they would even consider it

I would just buy a new one but I don't have $200-350 to spend on a headset right now

[stark rampart]

Contact support, while unlikely, they might be able to help. Only way to know is to ask

[sturdy adder]

(found this exact one on Amazon for $200, while the current upgraded version is $350 from the steelseries website)

Question for those who have bought a steelseries product from amazon: does that affect the 1 year warranty at all?

[rotund yoke]

as long as you bought it directly from amazon.com and not a third party seller on amazon, then no, the warranty period is still the same

[sweet palm]

where can i get help?

[sturdy adder]

https://www.amazon.com/gp/product/B079YBKT3H/ref=ox_sc_saved_title_1?smid=AJ2W9BCNPVX9E&psc=1 so this one wouldn't have a warranty

https://www.amazon.com/gp/product/B09ZWCYQTX/ref=ox_sc_saved_title_2?smid=ATVPDKIKX0DER&psc=1 but this one would?

[rotund yoke]

yeah, the first one is being sold by a random company. you'd still be able to use amazon's 30 day return policy but not the full 1 year

[slender brook]

Home And Office Supply is my favourite retailer

[sweet palm]

Is 0.1 even real? Mine reacts only if it’s in the Bottom

[mild cypress]

anyone else having trouble with chatmix not mixing audio? sonar recognizes dial movement but no audio change

[slim isle]

If my keyboard will mainly be at my desk do you guys recommend the Apex Pro Gen 3 tkl wireless or wired? The wireless is cheaper than the wired version currently. Does the esc key always stay lit up green when charging or leaving the charge cord plugged in after it is charged?

[dry wyvern]

Does anyone have good settings in sonar for the arctis nova pro wireless?

[modern kelp]

guys does someone have good presettings besides the valorant by faze for valo

[bright ingot]

When is the apex pro mini going back in stock

[stark rampart]

Have you looked in #1209138827571232819 ?

[stark rampart]

No idea, they don't really share that kind of info

[bright ingot]

If it's ever gonna be...

[fiery galleon]

I purchased the SteelSeries ARCTIS 7X+ Wireless headphones and am experiencing an issue with the "chatmix" dial on the right earcup. I have checked all available guides and instructions, but nothing seems to help. This issue also frequently appears in discussions on your Discord channel. Has this problem been resolved? Should I exercise my right to withdraw from the purchase agreement and return the product to the seller?

[chilly lynx]

I have a steelseries arctis 9. But when i move my right ear bud, my left ear bud will turn off. Somebody has a clue why this happens?

[high skiff]

@stark rampart what are we thinking of my banner concept

[stark rampart]

That's great

⭐⭐⭐⭐⭐

[high skiff]

thank you so much

its a banger i know

[stark rampart]

😄

[austere nexus]

yo bro i just bought a 200DOLLAR HEADSET and it doesnt turn on anymore, I was extremely careful so im so pissed off man

[stark rampart]

Contact support or the place you bought it at? This is not a support server 😄

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[austere nexus]

lennart

hop off

[stark rampart]

?

Like, I have no idea what you're trying to say with that @austere nexus - just trying to help you :)

[high skiff]

hop off bro

are you still doing that event thing in london or wherever it was @stark rampart

cs or something idk

[stark rampart]

The one in August? Maybe, too early to tell for sure

[high skiff]

uhhhhh probably in august yeah

[stark rampart]

https://tenor.com/view/train-open-jump-off-failed-fall-gif-16343006

[high skiff]

i saved a photo on my phone from when we spoke till like stupid oclock in the morning but im not gonna browse my gallery for that

[high skiff]

alright ☺️

[stark rampart]

Speaking of stupid o'clock

[high skiff]

lmfaooo

[stark rampart]

I should be sleeping

[high skiff]

yes!

and me

[stark rampart]

Go to sleep then

[high skiff]

i told myself a week ago im gonna be asleep before 11pm every day
i only made it 1 day

🫠

[stark rampart]

😅

The struggle is real

[high skiff]

for real

i love sleeping but ohhh i love doing other things too

its so difficult to actually just, go to sleep

[stark rampart]

Same

I'm gonna try now so gn :)

[high skiff]

omgg

okay

goodnight☺️☺️

[lilac robin]

I'm too lazy to figure out how but is it possible to make a profile save the output of set channels, so i can have it switch to my vr set with a button instead of having to manually switch all 4 channels

speaking about audio btw

[deft token]

Anyone with the "SteelSeries Artics Gamebuds"?
I would like to know if the headphones have a "low latency mode/gaming mode" when connected via bluetooth. I'm not talking about the usb doongle! If not when connecting them via bluetooth.

I currently have some Razer Hammerdead and they have it, and it is something that is a must have for me.

[lilac robin]

you know you can edit messages right

[rough sandal]

hi

i have steelseries keyboard

[lilac robin]

same

[vivid shard]

.

[viral mortar]

Any one know how to select the eq i downloaded on the gg software on the game pad?

When i go to eq preset and scroll on the game pad, all i can find is preset games eq’s. Not the one I selected and made favourite on the software

[velvet folio]

Anyone who can give free nitro

[neat geyser]

german ?

[knotty cove]

hey guys!

[upper fulcrum]

is there a ticket thing to get help?

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[upper fulcrum]

how do u disable ur mic on the headset and use an external mic?

[shut kernel]

just use the external as source

shouldnt pick up anything from headset

but if you want

in steel GG

lower the level to 0

[upper fulcrum]

ya I found it

I was looking thru the software

and saw it

[upper fulcrum]

lol I should of looked on discord would of saved me time

[upper fulcrum]

wha happens if I go over 100%?

oh u cant

[upper fulcrum]

thank you tho I can finally bug people in valorant with auto tune

u saved many lives today

[shut kernel]

valorant players deserve it

[upper fulcrum]

it took me an hour setting up my mixer

almost 2

[shut kernel]

yeaa try 3 hours withs stupid battlenet and its "human verification"

[upper fulcrum]

also is there a way to toggle where a youtube video wont play thru my mic?

idk if thats my mixer or my steelseries

[shut kernel]

uhh you mean your mic picks up background noises

[upper fulcrum]

no

[shut kernel]

i mean youtube as a background

[upper fulcrum]

it plays audio from my youtube

[upper fulcrum]

no but the audio isnt from my monitor

or pc

its thru youtube

like audio goes into it

let me check if its my mixer

oh wait

it is

my headset

ohhh it picks up audio from my ear pad

[shut kernel]

yea then try noise gate

[upper fulcrum]

where u get that?

[shut kernel]

on the mic

[shut kernel]

in steel app

[upper fulcrum]

in what tab?

[shut kernel]

noise cancelation

or try those

but this ai is enough for my not to catch the noises

[upper fulcrum]

didnt work

[shut kernel]

cuz ur mic isnt routed through steel app

instead of realtek mic use that external mic

and turn level back to

100

[upper fulcrum]

I mean I dont really need it tho

right

since when I turn my mic on

the youtube doesnt go thru

like my external

wait whattt I can use a none steelseries mic on their software

oh wait nvm thats my mixer

[shut kernel]

yea

Sonar doesnt need steel product to work

like i got arctis prime

they connect via small jack

and engine doesnt see them as steel product

so they are just jack headphones for pc

[upper fulcrum]

wha happens if I enable hdr but dont have it?

[shut kernel]

ig it will show it turned on but wont do anything

[upper fulcrum]

oh wait I do have hdr

can hdr damage my monitor?

like if enabled constantly

[upper fulcrum]

is there a way to make the hearing more powerful so I dont hear outside sound

cause I can hear when I touch wires

and it sounds weird

[drifting jay]

hey guys just bought steelseries arctis nova 1 and the mic doesnt work does someone have a solution?
elp

[upper fulcrum]

do u have it selected?

in the mic area

[upper fulcrum]

like this

but the headset

[slender brook]

you know what would be cool?

an updated apex pro mini

[upper peak]

bro why updated?

u mean new update or omni 3.0

[slender brook]

new switches?

like a refresh

[upper peak]

nah idk

the switches are good at all

[slender brook]

idk just throwing out ideas

[upper peak]

better polling rate would be cool

[molten flint]

guys i have problem with sonar who can fix it ( Solution to the problem of Steelseries GG: Suddenly your voice in games like Fortnite is very distant ) not voice game my voice

[tiny star]

NEW HEADSET

[sweet palm]

is 0.1 on the keyboard even real? cuz mine doesnt do that

[upper peak]

ye

[sweet palm]

then why does mine not work

[upper peak]

on all apex Pro models is 0.1 and rapid trigger available after newest firmware update

[upper peak]

send me screen from you app via dm

[tiny star]

maybe they dont know how rapid trigger keyboards work

[upper peak]

maybe

[sweet palm]

Me ?

[tiny star]

no you

[strong trail]

Wow i gotta say, you guys nailed earbuds, just got my gamebuds and they are amazing

[sweet palm]

why

[slender brook]

[tiny star]

do you know how to check if the keyboard works? and which games can take advantage of the keyboard?

[sweet palm]

no i guess

[tiny star]

not all games, and some even deny you the use of the feature

a good game to use to check it is ow2, you can hold A and then spam D to see if it works

[sweet palm]

i also see it when writing

[lucid heart]

Hallo

[slender brook]

that's rapid tap btw, not rapid trigger

[lucid heart]

Can you Factory reset in the software

[slender brook]

RexPowerColter is talking about "not all games, and some even deny you the use of the feature" and describing rapid tap

[lucid heart]

?

[slender brook]

factory reset what?

[lucid heart]

My apex pro Keyboard

[slender brook]

what apex pro specifically?

[lucid heart]

normal

100%

[slender brook]

i don't think you can through gg but you can with the screen

about>factory reset

[lucid heart]

The Media Button is defect

[slender brook]

well rip then

[sweet palm]

Why can‘t I update my Keyboard

[rain briar]

hi do u know how to remove the league of legends logo next to my profil? when i switch between my screen it permanently changes :/ i want a consistant profil

[astral flume]

why when i capture clip it doesnt show

[maiden atlas]

man, i wish steelseries made a wireless pro thats fullsize, i need the numpad for all extra key assignments in my games

[oak scaffold]

What headset has chatmix that actually works on PC

[maiden hornet]

why i cant see my clips ???

[tired mountain]

Hey guys, do some of you know if it is possible to stop the automatic updates of SteelseriesGG? Like every update messes something completely up and it is annoying at some point

[rotund elk]

Is there anyway we can get white keycap full set for a full size keyboard?

[zealous whale]

Hey! My Nova pros aren’t updating battery in the gg app or base station, any idea how to fix?

[quiet creek]

where is the community support page. My comments are being blocked and i dont see the channel anywhere

[vague jackal]

idk i've been having that same issue
and its not only that u cant see ur clips, it also stops clipping everything 🤷‍♂️

[timber stirrup]

Hello

[steep basalt]

HOW TO FIX MY MOUSE CAUSE WHEN I UPDATE THE SOFTWARE THE UPDATE STILL COMEBACK

[stiff gyro]

Hello, sorry for my bad english (i'm french) but I just buy an Arctis 5 P for PC and XBOX.

My problem is : I would like to fix the following problem. I do not want the return sound (sorry for the term), i mean i don't want to hear me texting whith my key board when I'm playing for exemple

The only solution is to mute the mcrophone. Does exist another solution to fix that ?

[heavy tree]

started my pc then suddenly this

[split vault]

Is there another wheel on opposite side of the headset to the microphone? If so turn it down with that, that's how it is with my artic 7p+

[stiff gyro]

Yes but this wheel is to choose the sound volume between the game and the tchat

[sharp monolith]

i have a question and there is no answers in #1047622297382567936

[heavy tree]

nvm found the issue

had to update

[stark rampart]

Not by asking about it in the introduction channel @quiet creek 😄

Use the support npc icon on the support website

It will try to help you before letting you contact support over email

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

[eternal cedar]

I just got the Arctis nova pro. And i downloaded the app and everything but I can only hear out of my right ear and the quality sounds horrible. Is there something i need to do?

[stark rampart]

Check the faq message above

[charred forge]

eq doesnt work for sonar anymore

[stark rampart]

Read the support FAQ above :)

[trail gazelle]

Is sonar still causing fps drop issues on pc? Want to get a pair of nova pros. Seen some comments on Reddit 2 years ago about it

Also I noticed you can use sonar on all headsets. The g pro x is generally quite a quiet headset but with the gg software so far it stated it was only on 67% while Logitech stated it’s at 100% volume so just maxed out on gg side and so much loader as wel

Going to see if still causes issues with performance now anyway

[stark rampart]

Why not use #sonar? :)

[leaden cove]

Hello, I recently purchased an Apex Pro TKL, and I have a key (*) that doesn’t change color no matter what mode I set. It always stays rainbow-colored. How can I fix this, please?

and How can I hear my Apex Pro TKL keyboard sound clearly and distinctly in my clips through my microphone and everything?

[trail gazelle]

My bad didn’t see the channel just quickly typed out a message between matches. Also it works fine tested it for a while.

[small thorn]

@craggy chasm hello steelseries team, just checking if there was any tracking for the dec 20 giveaway event. Havent heard anything in a while and sounded like they were getting shipped pretty quickly after.

[solemn escarp]

@craggy chasm what do i do about my game not being detected when i try to clip with steelseries gg

[leaden cove]

@craggy chasm

[little gulch]

could i get assistance 1 on 1 vc support with my heasdphones (arctis nova pro wireless)

[vocal canopy]

heyo i got the arctis nova 1p mics working supposedly on dc cant hear nothing tho

plugged in my other headset working fine

[honest mirage]

I just got Steel series GG and I use the sonar to make my mic louder but when I did that I cant hear people if they are quiet

[craggy chasm]

Twitch user name?

[undone portal]

Am i able to factory reset my steel series apex pro mini on steelseries gg?

[dim ruin]

can anyone assist me?

My steel series arctic 7s keep connecting and disconnecting to my pc.

anyone had this issue

[green reef]

how can i download user presets?

[undone turret]

Click the % volume and make sure its 100%

Sometimes it will say like 90 and will be more like 10 lol

[lament acorn]

How can I remove a macro on my apex pro mini without software (console)?

[fast pendant]

ho can i remove apex3 tkl macro

[lament acorn]

Does ur keyboard have the screen?

@fast pendant

[fast pendant]

no