uhh
#💬-general
amber imp
restart ur laptop and open it again
it just worked for me
i didnt put my billing details in it
willow oasis
Are you sure it's not claimed already from that email/account ?
amber imp
yea thats a point to note too
coarse valley
im sure i just installed steel series app first time
my account is so new
uhh okey then im gonna restart my pc
willow oasis
^^
willow oasis
willow oasis
It's not the end of the world in any case, it's just 1 month of Nitro bro ..... Just let it go if you can't figure it out ^^
willow oasis
Have a nice evening :)))
plain olive
anyone know why aerox 9 wireless wont save binds to side buttons Ive checked support and they always just link a generic response
willow oasis
Have you tried " saving " first the new settings you want to implement ? 😂
plain olive
yes 100 times
willow oasis
I doubt it 😄
plain olive
???
willow oasis
Did you just click and close it, or click and wait and then close the window 😄
plain olive
anyone with a brain got an idea this guy just a troll
willow oasis
Anyone with a brain would know how to do anything on that basic of a software .. Just saying bro 😛
plain olive
I build software for a living mate stfu
brittle echo
Steelseries Apex Pro Mini Wireless fails to connect to 2.4GHz help meeeeeeeeeee
grand thorn
Hi! My Apex Pro Mini WL Windows button plain white since a few hours. Can't change it with Software. Does anyone had the same problem? Thank you for helping me out!
brittle echo
hit the steelseries button then the windows button!
grand thorn
Thanks! I hope someone has a solution for your problem too!
stark rampart
Steelseries Apex Pro Mini Wireless fails to connect to 2.4GHz help meeeeeeeeeee
Have you tried re-pairing it?
quiet tinsel
can someone tell me why my keyboard feels delayed from time to time
junior nova
i made a clip but my voice is not in it how do i fix that
bleak timber
why is steelseries sonar stuck in an infinite loading
balmy ember
why is steelseries sonar stuck in an infinite loading
usually a PC restart will fix that
drifting idol
why i dont have option to click that?
sour quest
Anyone else having problems with Sonar putting my default audio channel back to my speakers when I switch off my headset? I have to manually turn it to my headset everytime I use it
stark rampart
why i dont have option to click that?
drifting idol
https://discord.com/channels/299040363123965952/1259898041452724274
i do reainstall and use other computer but still not work
stark rampart
i do reainstall and use other computer but still not work
Read the whole thing :)
civic citrus
night rock
Its een fucking months and my apex pro mini still dosnt work can someone fucking help me when i pujt the actuation to .01 it starts spamming and opening weird tabs
echo spruce
Hey they just started selling the WoW 20th anniversary peripherals at Microcenter!!! Does anyone know if the mount/ pet codes are available if purchased through other vendors?
stark rampart
Its een fucking months and my apex pro mini still dosnt work can someone fucking...
Have you contacted support about it?
Because there's no support staff here as it's not a support server
fringe oar
im trying to copy the key for free nitro in gg but it says "failed"
naive zenith
Can someone please help
heavy ermine
Hey i wounder if anybody knows how i ONLY game capture when i wanna record the gameplay. I dont want to record if i tab out and so on.
naive zenith
https://discord.com/channels/299040363123965952/1259898041452724274
Help
stark rampart
Help
You can ask others for help in #1047622297382567936 or you can contact #official-support for help from SteelSeries. There's no support staff here as it's not a support server :)
misty eagle
im trying to copy the key for free nitro in gg but it says "failed"
I can help if you still need
stark rampart
<@112973716362645504>
Hi
high skiff
steelseries mic
stark rampart
Alias Pro
high skiff
tell them make it in pink and then ill buy it
high skiff
i dont imagine itd be too hard
i almost bought the siera or whatever its called
razer
hd560s are on sale in the UK
stark rampart
stark rampart
no shot you just took it apart
Nonono
high skiff
make your own pcb
stark rampart
Anywho, I gotta get some sleep
stark rampart
A custom colored alias would be sick tho
high skiff
steelseries step it up
stark rampart
Haven't tried those
high skiff
ehhh unless youre into pink i would get the uhhh
MPM1000U
probably same price
it lacks on board features (tap to mute) but better quality
stark rampart
steelseries step it up
You do realize that Razer is much bigger than SteelSeries right?
high skiff
lol yeah
razer also has its own sucky software so ewwwww
ewwwwwwwwwwwwwwwwwwwwwwwww razer software
could be worse
ICUE exists
stark rampart
1.46 billion euro in revenue 2021
$34 million for SteelSeries
stark rampart
ICUE exists
Armory crate exists
high skiff
can we just list off every manufacturer software
stark rampart
Razer's ceo is super pleasant and nice to talk to
high skiff
tell him to delete the software
stark rampart
1.46 billion euro in revenue 2021
$34 million for SteelSeries
The SteelSeries number feels wrong
Like way wrong
high skiff
trust its legit
mnfg
i need a coiled cable
ASAP
also ive discovered keychron k pro switches are vile
stark rampart
But that would mean BLAST has a higher revenue number than SteelSeries
stark rampart
72 million euro last year
high skiff
doesnt matter because they still wont send me pcb and omni point switches
mmm switches
yuuummmmyyyy
stark rampart
😅
500+ million euro last year makes more sense
If "gaming & consumer" = SteelSeries
Oh well
Gn again 😅
storm zinc
Anyone got 27 bucks they could spare I’m tryna get some dinner
signal canyon
where do i go to get help with my mic?
zinc glade
Help
hybrid vault
hey guys I need some help with my apex 3 steelseries full size membrane keyboard
one of my shift keys (left) has fallen off and when I tried to reattach it with the little metal piece I can't figure it out.
Nothing is broken I just need some help assembling it again because I can't figure it out
stuck nebula
does anyone know if the proprietary cable (8 pin) charges the arctis 7
worldly bronze
how can you find acutation and rapid trigger on apex 9 mini on the app, the .gg app doesnt show thje actuation tab or rapid trigger tab
undone turret
how can you find acutation and rapid trigger on apex 9 mini on the app, the .gg ...
i think HE is only on pro keyboards
charred tapir
Finally got the email to say they're in at 1am this morning 🦁
worn shoal
Anyone know how to fix those
crystal sphinx
glacial bay
help theres no game capture
inner halo
does anyone have a headset suggestion with in the price range of £150?
stark rampart
help theres no game capture
twilit hill
https://discord.com/channels/299040363123965952/715215914752147506/1285612521226...
we want to fix the rapid trigger issue when i use rt 0.1mm it double click
tribal badge
hi just got a aerox 9 wireless and i'm trying to figure out the engine configuration. Is it just me or the 'default' profile can be changed, but all changes you make disappear the moment you close the window? what am I missing?
stark rampart
we want to fix the rapid trigger issue when i use rt 0.1mm it double click
Sounds like something you should contact #official-support about :)
I'm not support and I don't work for SteelSeries
It can be a hardware issue in some cases
stark rampart
The more people who contact support about it the bigger the priority it becomes :)
tribal badge
so configuration loads based on active programs. what if 2 programs are active at the same time and both are associated with a different configuration profile?
inner halo
Anyone know how to fix those
reset ur pc happens with my discord
high skiff
one of my shift keys (left) has fallen off and when I tried to reattach it with ...
just push it on
inner halo
press the windows button and press the little power button and press reset
should work
thats what i do to fix my discord not opening it does the exact same thing as urs
well
dtz
bronze bloom
high skiff
press the windows button and press the little power button and press reset
restart.
not reset.
unborn plume
hello, Sonar does not detect its virtual devices that it created when installing the software. Could you help me?
worthy crow
Hey guys, can I share songs on Discord and also in games from the app?
Can any of you help me please
?
inner halo
Hey guys, can I share songs on Discord and also in games from the app?
vencord (a discord client for pc) has a option where you can share you discord tracks
inner halo
vencord (a discord client for pc) has a option where you can share you discord t...
(an example)
worthy crow
My brother, I don't want them to see me, I want them to listen to me
Make share same audio mixer
worldly bronze
i think HE is only on pro keyboards
So then where can I find actuation
slender brook
the 9 mini does not have actuation or rapid trigger
vapid mountain
Bro where is the get key button
slender brook
i stole it 😃
slender brook
i got hungry and had to eat it no food
stark rampart
Bro where is the get key button
worldly bronze
Bro where is the get key button
Where you find that
stark rampart
Where you find that
And don't spam the same question in multiple channels @vapid mountain :)
tall sigil
guys i have a problem that whatever i try never solves it
i can't clip at all with moments
at first capturing starts and after like 2 secs it disabled itself
i switched to 2.5 engine
now capturing is on but it never takes any clips
idle merlin
Hello, I bought Arctis Nowa 1 headphones and the microphone doesn't work, does anyone know how to fix it?
somber portalBOT
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936.
Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
calm hazel
Hello can anyone call me ? I have nova pro wireless and I tried to use sonar, but I coundn't please 🙏
worldly bronze
i think HE is only on pro keyboards
how do u enable actuation on apex 9 mini
like how do i lower it
stark rampart
how do u enable actuation on apex 9 mini
Read the manual? :)
https://downloads.steelseriescdn.com/guides/KB_apex_9_mini_pig_web_1.pdf
Just remember that you only have 2 options for actuation
worldly bronze
Just remember that you only have 2 options for actuation
yea but in the app it doesnt show acutation point thol
stark rampart
yea but in the app it doesnt show acutation point thol
It does! You can choose between gaming and typing mode :)
worldly bronze
It does! You can choose between gaming and typing mode :)
wait so how do i choose the actuation on there then?
stark rampart
wait so how do i choose the actuation on there then?
You choose one of those two options?
worldly bronze
You choose one of those two options?
wait so gaming is like 0.1 then?
stark rampart
wait so gaming is like 0.1 then?
serene gust
How does the chatmix work?
serene gust
The physical chatmix on the headset doesn't make any volume higher/lower
cinder ether
can sommone helps me
stark rampart
guys how i can get free nitro
cinder ether
thank you
stark rampart
Yw :)
stray axle
So the bot isn’t helping me so I have to ask someone here who can
For some reason my mic doesn’t work for my pc
stark rampart
So the bot isn’t helping me so I have to ask someone here who can
It's almost as if this isn't a support server :D
somber portalBOT
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936.
Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
stray axle
It's almost as if this isn't a support server :D
😱
stray axle
Omg thanks for the help man
regal basalt
im ngl ts is not working for roblox
willow oasis
The bot kinda tells you but requires people to read <a:kekw:1148443315327467541>
Idk man, reading is hard 
stray axle
im ngl ts is not working for roblox
Me too cuh 😭
mint glade
how to fix apex pro mini spamming keys
smoky mica
did anyone had issues with Sonar and Discord recently? Sonar can detect my voice, however even if I route discord to sonar, discord does not detect my voice. but if just route it directly to my arctis 7 headphones, discord can detect. something is wrong with sonar
stark rampart
how to fix apex pro mini spamming keys
Use a higher actuation point, turn off rapid trigger but most of all, contact #official-support :)
undone turret
how do u enable actuation on apex 9 mini
The setting for it would be in the engine tab i think
If your keyboard support adjustable actuation
stark rampart
If your keyboard support adjustable actuation
It doesn't that's a Pro feature
undone turret
Yeaaaa
regal basalt
did anyone had issues with Sonar and Discord recently? Sonar can detect my voice...
bro for some reason
it makes me sound so quiet
its honestly so annoying
round turret
Does someone know why my Arctis 7p+ doesn't want to connect to my pc, i have the latest version of GG and i am windows 10+
smoky mica
its honestly so annoying
my issue is it doesn't recognise my voice so annoying
high skiff
@stark rampart get lost scrub
hell yeah i got 6400 on AM5
im tempted to go wild and try to OC to 6800
maybe even 7200
i fully expect both speeds to cause my system to fail post
graceful shale
hey,,
please help my mic wont work on any platformmm :((((
i restarted my headphones but its not working, steelserie arctis nova pro wired
undone turret
dangggggggg
glossy steeple
it might get removed idk, it was not announced anywhere and i only found one website that has it and it was some random weird website
obsidian valve
what is the perfect senstivty for first person shooter
glossy steeple
what is the perfect senstivty for first person shooter
None. Find your own.
obsidian valve
k
trail swallow
Any staff on ??
obsidian valve
code: MOELIS40
buddy i found ur continent, europe
glossy steeple
buddy i found ur continent, europe
no way its not like u can tell i live in germany by the text
glossy steeple
Any staff on ??
obsidian valve
it says euros
glossy steeple
it says euros
german
stark rampart
Any staff on ??
You won't find a partnership manager here :)
broken oak
fallen geode
@stark rampart you deserve a promotion
stark rampart
<@112973716362645504> you deserve a promotion
Can you get a promotion at a company you don't work for? 😅
But thanks! Appreciate the thought
fallen geode
I meant a discord server promotion haha
I hope you get paid for being so active and helpful
stark rampart
But I'm curios, any reason in particular that makes you say that?
rapid igloo
Can you please send me a link to where I can get to the steel series help ticket please
stark rampart
I hope you get paid for being so active and helpful
Fun fact, I don't get paid 😅
stark rampart
Can you please send me a link to where I can get to the steel series help ticket...
Use the orange chat npc icon on the support website. It will try to help you before letting you contact support
fallen geode
But I'm curios, any reason in particular that makes you say that?
i can scroll up for days and see your cool pfp every second
‼️
rapid igloo
Thank
stark rampart
No self promotion please :)
stark rampart
im crying shaking
No gigabit internet?
high skiff
i do
well
not gigabit
but i have quick internet
epic games is just stupid and stupid
stark rampart
Usually pretty fast for me
stark rampart
🫠
high skiff
absolutely no reason for those speeds but heyo
nova falcon
keen sierra
vale vine
Any updates on the RGB issues for the Apex Pro series of keyboards?
undone turret
Really wish apex pro was hall effect 🙏
all pro keyboards are HE im pretty sure
mental yacht
Oh alright 👍
lucid meteor
I am not seeing Chrome in my Sonar app. How do I go about adding that?
anyone?
median sable
I am not seeing Chrome in my Sonar app. How do I go about adding that?
what do you mean you cant see chrome? do you mean you dont see it in the apps under the respective sonar mixer? you might have to go into windows sound settings and force chrome to use your desired sonar output device. it should show up then
also
can we PLEASE for the love of all that is HOLY, please turn off the godforsaken incessant low battery beeping?? i cannot plug the fucking thing in in the middle of my game, and it makes me want to eviscerate my headphones
at the very least make the low battery alert threshold lower, cuz the headphones easily run for an hour more when the beeping starts, OR increase the time gap between the beeps
because it is straight up torture
if i wanted my headphones to be plugged in all the time then id buy wired headphones
undone turret
can we PLEASE for the love of all that is HOLY, please turn off the godforsaken ...
wired
mint glade
Is there a solution for Apex pro mini spamming keys
lucid meteor
what do you mean you cant see chrome? do you mean you dont see it in the apps un...
that worked ty
didnt understand the tutorial onlnine
median sable
that worked ty
👍🏽 put a request in #1047622297382567936 next time instead of general
coarse forge
my arctis 1 wireless mic super quiet. what can i do to fix it
undone turret
Is there a solution for Apex pro mini spamming keys
try to restart everything
charred tapir
Lol, I think SteelSeries prod has a dodgy environment setting
Wondered why my order confirmation emails didn't come through
sly sundial
hlo
slate bronze
guys some can help me with there is an error on my pro tkl keyboard, it feels like the ctrl key is constantly pressed and the sensitivity shows 4 on the OLED screen.
fringe oar
The Mic to my arctic 7+ ain’t working, help!
somber portalBOT
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936.
Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
cedar herald
hi
does anyone know why i cant change my rgb?
its grayed out and doesnt let me change it
stone glen
hello what is the living room for problems
tall glacier
does anyone know why i cant change my rgb?
you probably activated prysm
somber portalBOT
It looks like you didn't select an FAQ category. Please use one of the options below:
- Nitro
- Sidetone
- Fallback
- Support
sour tangle
I need help I use Arctis 9x headphones on my computer I have Windows 10,
When I use Disocrd to chat with friends, other strange sounds turn off (browser, games, etc.)
And when I disconnect, the sound comes back on browsers and games,
I want to use the microphone from the headphones, but unfortunately it is not possible
maybe someone also had this problem
alpine abyss
guys i have a problem who can help me plss
i can't get clips using the steelseries gg app and the ALT+S combination doesn't work
@errant kettle
@muted radish
@mortal sorrel
help me plss
muted radish
Stream Team members aren't involved with technical or any issues related to products, please don't @ us. Use the community support tab for assistance.
slender brook
I need help I use Arctis 9x headphones on my computer I have Windows 10,
When I ...
it's because you're using bluetooth
get an xbox wireless adapter
sour tangle
get an xbox wireless adapter
thanks
tall glacier
guys does someone know what is the lsatest version of the kbd?
somber portalBOT
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936.
Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
stark rampart
guys i have a problem who can help me plss
Don't ping people for help and see the message above :)
There's no support staff here
tall glacier
Don't ping people for help and see the message above :)
can you tell me the latest version of the kbd
stark rampart
Contact support :)
stark rampart
can you tell me the latest version of the kbd
That'd a very vague question so not really
I don't know off the top of my head
@stray axle you can't use cyrillic letters, triggers the bot
tall glacier
lennart
one more thinnh
thing
whats wrong with my keyboard
if i factory reset
it works
if i change led color
leds dont work no more
ripe wadi
apex pro tkl 2019 have rappid trigger?
wet tide
Anyone know why when I stream my application on discord people can’t hear game sound?
Using steel series nova pro wireless
I have same issue
stark rampart
apex pro tkl 2019 have rappid trigger?
Yes
ripe wadi
👀
stark rampart
leds dont work no more
Might be the bug they are working on
ripe wadi
thank you ❤️
stark rampart
thank you ❤️
You're welcome ☺️
ripe wadi
Yes
only this version with omnipoint 2.0 has a rappid trigger?
i mean apex pro tkl 2019 with omnipoint 1.0 doesn't have it?
humble crater
Is there anyway to connect my arctis 7+ to my pc with a type c cable?
stark rampart
only this version with omnipoint 2.0 has a rappid trigger?
All Pro keyboards has it
ripe wadi
All Pro keyboards has it
so the difference between omnipoint 1.0 and 2.0 is that they have a different activation point, but things like rappid trigger etc. do both versions have?
stark rampart
so the difference between omnipoint 1.0 and 2.0 is that they have a different ac...
You can learn about the differences here https://steelseries.com/blog/omnipoint-10-vs-20-what-are-the-differences-879
hexed furnace
is rappid thingy allowed in overwatch?
final moth
afternoon does anyone have any advice for settinbg up discord on the sonar
crisp snow
Can anyone help with setting up Spotify on my apex 5 I can’t find the app on the engine anymore
sick meteor
can you help me guys .my steelsries gg is crashing
stark rampart
Can anyone help with setting up Spotify on my apex 5 I can’t find the app on the...
The official version was removed years ago iirc. But there's a user made version https://github.com/mtricht/gamesense-essentials
crisp snow
The official version was removed years ago iirc. But there's a user made version...
Oh thanks
stark rampart
You're welcome :)
crisp snow
The official version was removed years ago iirc. But there's a user made version...
Why was it removed?
Not enough usage?
stark rampart
No idea tbh
Maybe they changed something about the API and SteelSeries didn't want to rebuild it for the new API
But that's purely speculation
crisp snow
Maybe they changed something about the API and SteelSeries didn't want to rebuil...
But isn’t it like the same as tidals api?
stark rampart
No clue
crisp snow
Wouldn’t blame them for not dealing with making a new Spotify one when there is already fan made ones
crisp snow
can you help me guys .my steelsries gg is crashing
Try reinstalling it
olive whale
i need help. i got a new steel series mic and no matter what i do i cant talk through the mic. all the inputs are the mic
keen sierra
olive whale
but i can hear from the headset
somber portalBOT
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936.
Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
vital burrow
Umm so i just bought the nova pro wires cant get mic to work
Do you even have the miced conectes ti the pc
Anf that you chose the right one?
alpine abyss
i can't get a clip can anyone help
mint rose
Hi, I have a weird issue that just randomly appeared today:
Enter key dims keyboard RGB
Backspace turns keyboard RGB off
ESC turns the brightness up
This never used to happen, how can I revert this? Thanks
Laptop: MSI Alpha 17 c7v
somber portalBOT
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936.
Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
manic oxide
why
buoyant lark
What's the difference between arctis and arctis nova headsets?
stark rampart
What's the difference between arctis and arctis nova headsets?
The Nova line is newer
stark rampart
yw :)
tacit bough
hello
flint hazel
yo i got told install this for discord nitro for free n tha and it saying sum is wrong
dsm
brazen portal
My nova pro I just got my friends say sounds worse than my previous arctis steel series 7. Any suggestions?
brazen portal
Ask away?
My mic on discord sounds noticably different than the playback I get from sonar
tepid heron
How can i fix this?
It keep loading, when i restart the app, sound manager goes duplicate
neat ravine
hello
mortal citrus
How can i fix this?
reinstall
neat ravine
im having a problem with the clips it has no sound , does anyone know how to fix it ?
pallid zephyr
I will be gaming and watching movies or using these on the go. I was going to get the maxwell by audeze but heard of the quality issues and how they aren't as durable. Between this the a50x and arctis nova pro wireless which one should I pick and why?
neat ravine
how can i fix the audio clips ?
crisp snow
The official version was removed years ago iirc. But there's a user made version...
is there any tutorial on how to set this up?
pallid zephyr
logitech a50x?
Why are they bad? How do all 3 compare
crisp snow
hye uuh my keyboard scroll wheel wont turn down or turn up my volume
it instantly resets to 100%
near mountain
What do you do to make the apex pro TKL battery last longer?
brazen portal
Why does my mic on discord sound different from my mic on sonar when I do test ur mic feature
(I'm positive my mic is the right one seleced in settings)
remote dune
mental yacht
are you aiming for a controlled glide or a fast one?
fierce estuary
Does anyone have Artic nova 7 wireless
fleet blade
Hello everybody, I have very frustrating problem. Everytime I use my rival 650 the cursor is constantly freezing while I use it with cable(charging). I thought it was an issue and I changed it with a new one a week after I bought it and new one has the same thing.
Is it not possible to use it properly while charging? The battery does not last as long as it says on the specs either..
it fixes when I do surface calibration. But am I actually supposed to do surface calibration everyday on the same surface that I use my mouse everyday?
autumn quail
..Anybody know how to fix this? (Arctis Prime)
stark rampart
..Anybody know how to fix this? (Arctis Prime)
Replace it? Either through RMA or buying a new one
Contact #official-support or RMA it where you bought it
meager jolt
Guys, how to debug an FPS game where the footsteps become louder and the gun sounds become quieter?
hearty whale
Whats this?
high skiff
Why are they bad? How do all 3 compare
bleh.
fell asleep.
a50x are awful value at the price point. meh audio quality, meh mic, meh build quality. its all meh.
maxwell or nova pro
at least the nova pro are decent
high skiff
2 headsets?
pallid zephyr
Yea
high skiff
i mean.. if you want
pallid zephyr
But if I could only have one to start which is the best @high skiff
Maxwell or nova?
high skiff
easily the maxwell like, it isnt even close.
the nova pro are fine though, if you're looking for something you're more familiar with
maxwell compete with headphones that cost a looot of money
pallid zephyr
I have the arctis pro wireless but the bad to me seemed cheap
The nova are more expensive
They are 329
high skiff
blimey
pallid zephyr
Oh wait maxwell xbox are 329 too
high skiff
try the maxwell, if you dont like it you can return it
pallid zephyr
try the maxwell, if you dont like it you can return it
Should I get both xbox version for maxwell and Nova if I have pc and all platforms?
Like is the xbox version more compatible with everything g
high skiff
are you using them for an xbox aswell
pallid zephyr
I hardly play my Xbox but I'd like the option
pallid zephyr
playstation one might be cheaper but if you want the option get the xbox version
But I heard if you get the xbox version you won't get max volume for xbox and certain features are disabled?
high skiff
xbox version also comes with a dolby atmos subscription iirc
o id have to check that one
bare with
pallid zephyr
Tbis is what some support guy at audeze said but idk if it's true @high skiff
pallid zephyr
its because of the usb limitations or some rubbish
For audeze or steel series or both?
pallid zephyr
Darn... so should I not go with xbox then?
high skiff
hmm
afaik the playstation one just flat out wont work with xbox if you try it wireless
and the xbox one will just be limited on PS
pallid zephyr
afaik the playstation one just flat out wont work with xbox if you try it wirele...
True but you get max volume
pallid zephyr
and the xbox one will just be limited on PS
But if you get with xbox version you can't do ps wireless then right?
high skiff
you get max volume on PC for both of them
high skiff
But if you get with xbox version you can't do ps wireless then right?
you can, assuming sony doesnt change anything firmware side and decide to limit connections even more
very unlikely they do so
its just limited volume wise as you said on PS
pallid zephyr
you get max volume on PC for both of them
Which one?
pallid zephyr
its just limited volume wise as you said on PS
Idk... ha I can't decide tbh
Is steelseries gonna be the same?
high skiff
both headsets work normally on PC
xbox may work on playstation, but will be limited
playstation will simply not work on xbox.
nova pro wireless use a dac thing iirc which leads me to believe you just need the xbox one although i will check
pallid zephyr
nova pro wireless use a dac thing iirc which leads me to believe you just need t...
Are we talking about both audeze and steel series? Sorry in co fused
high skiff
both headsets work normally on PC
xbox may work on playstation, but will be limi...
just the maxwell for this message
white comet
really anoying that the website says the Arctis Nova 7: World of Warcraft Edition is in stock till i try and buy it then it says its out of stock ><
high skiff
for the nova pro wireless just buy the xbox one
pallid zephyr
for the nova pro wireless just buy the xbox one
Why
high skiff
has wider compatibility and because it uses the dac you dont need to care about the silly business
white comet
but thats not the wow edition that i want
pallid zephyr
has wider compatibility and because it uses the dac you dont need to care about ...
But the xbox nova doesn't limit ps volume?
high skiff
not from what i can see no
pallid zephyr
not from what i can see no
Ok hmm and if can be wireless wirh ps?
high skiff
yes.
the xbox nova pro wireless work with just about everything.
the playstation nova pro wireless do not work with xbox.
high skiff
i think if youre looking for convenience here the nova pros arent a bad shout
its not often i recommended the nova pro but you may actually like them more than the maxwell
pallid zephyr
its not often i recommended the nova pro but you may actually like them more tha...
The battery replacement and split audio with Bluetooth and wireless is what I'm used to with the arctis pro wireless but idk I wonder if maxwell is that much better
pallid zephyr
its not often i recommended the nova pro but you may actually like them more tha...
Why don't you recommend Nova often?
high skiff
price point
maxwell are same price
if youre already used to all that then yeah, i think the nova pro wireless are actually the winner
pallid zephyr
if youre already used to all that then yeah, i think the nova pro wireless are a...
But soubd battery mic maxwell wins tho no?
high skiff
in wireless not really by anything worthwhile, considering youd be giving up your previous experience and leisure
theyre both good headsets
pallid zephyr
Wdym
high skiff
you already have previous experience with steelseries/arctis pro wireless and how they work.
youre already used to it
maxwell are different
sure they're better, but unless youre totally craving that end game, id go novas
besides. the nova pro wireless are definitely more convenient. you dont have to deal with any USB shenanigans
nova pro wireless xbox version simply just.. works.
fresh pollen
Aw boo. I never got the email that the Steelseries x World of Warcraft collection released on the 20th. The Twitter still says the collection is supposed to come out on the 24th. I thankfully only missed out on one thing.
sleek wing
hi guys I can't hear the sounds of gunshots do you know why?
high skiff
Aw boo. I never got the email that the Steelseries x World of Warcraft collectio...
too much money
how afford
i looked and decided nope
fresh pollen
too much money
My birthday is this Friday. Multiple family members wanted to know what to get me. 
high skiff
aha thats awesome
fresh pollen
Also I'm WoW obsessed so it was a need lol
high skiff
lmfao that makes sense
marsh cipher
hi
pallid zephyr
besides. the nova pro wireless are definitely more convenient. you dont have to ...
What usb shenanigans sorry fell asleep
marsh cipher
so my ive just downloaded steelseries and my friend have been telling me that my voice is far ig tbh idk why so can anyone please help me
high skiff
What usb shenanigans sorry fell asleep
maxwell playstation usb dongle wont work on xbox
xbox usb dongle may work on playstation but is limited
pallid zephyr
maxwell playstation usb dongle wont work on xbox
I see... if I got both would you say xbox nova and ps maxwell?
pallid zephyr
that is what i would say you should do if you bought both
Hmm. Ok but you don't think having two is overkill?
pallid zephyr
So I don't have to keep switching between both
If I just got maxwell then I can't use xbox
high skiff
makes sense
pallid zephyr
And wjth nova I'm worried about thevoled burn in @high skiff
high skiff
xbox nova pro wireless work with everything
oled burn in is meh
whatevs
you wont experience it for ages
pallid zephyr
I have ln mine
high skiff
you can just run at a lower brightness
pallid zephyr
I've had it since 2019
pallid zephyr
And why did we say no to a50x again? @high skiff
pallid zephyr
meh everything
Lol are you sure you aren't biased?
high skiff
like, all of it really.
if it was cheaper it would be.. alright.
obviously you can buy it if you want it, im not gonna stop you lol
but its awful for its price
pallid zephyr
but its awful for its price
How much should it be
high skiff
pfft like 150 dollars at absolute most
pallid zephyr
That's even cheaper than the arctis tho....
brazen portal
Why does my mic on discord sound different from my mic on sonar when I do test u...
Anyone have an idea as to why this could be happening?
proper citrus
https://pl.steelseries.com/gaming-accessories/prime-wireless-usb-c-dongle why is it only available on the official website? also it's really expenisve
little oasis
Good Morning Everyone. Today is Monday and it's a start of fresh new week. September almost over already. Hope you all have a healthy week.
somber portalBOT
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936.
Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
scenic sedge
How long does it usually take for your guys issues to get solved using customer support?
Like I have had a ticket for almost a week and I'm just curious, I am not putting on blast I just want to know if I am impatient or what
It was 350$ though so you know... impatience.
echo marsh
Good morning.
Is there a way to resize the Sonar window? I use Sonar to stream but the mixer takes up so much space on the screen. Thanks.
stable scarab
is ti possible to get support from a real human and not for a bot
scenic sedge
is ti possible to get support from a real human and not for a bot
It is, the guy I am getting support from isnt a robot. He seems to not be anyways.
stable scarab
how
scenic sedge
is ti possible to get support from a real human and not for a bot
Make a steelseries account on the website and create a support ticket for the product you are having an issue with
For example I have one open for the Nova pro wireless for xbox, it's been roughly a week but it has been a human that's assisting me. Their hours are REALLY weird though
rotund yoke
you actually don't need an account, you can just go through the chatbot and when you open a ticket you just type in your e-mail.
scenic sedge
Like only answers me from like 12am-5am and will only Answer once a day...
scenic sedge
you actually don't need an account, you can just go through the chatbot and when...
I didn't know this thankyou
stable scarab
you actually don't need an account, you can just go through the chatbot and when...
my bot has more chormosomes than usual then
stable scarab
Make a steelseries account on the website and create a support ticket for the pr...
can you pass the link to create a tiket because any contact button on the website opens dthe bot
scenic sedge
Yeah sure let me see if I can do that for you, got some bad connection because I work on base, bad signal
Will try
I believe that i went through the automated process with the bot after clicking on "contact us" which will appear at the top of the screen when you click on "my tickets".
After the process you SHOULD be connected to an individual who can help. And you will be emailed a ticket number, and it will show up in your my tickets section after like an hour
stray axle
Hey, my chatmix knob is not connected to steelseries because nothing happens when I click to mute the game or friends, can anyone help me?
stable scarab
fuck the suport im gonna say my problem here :
For applications like Discord, Sonar or Windows itself to detect my micro I have to deactivate the option that makes Windows applications use my micro
stark rampart
Don't dox yourself :)
scenic sedge
I apologize mate I looked to see if anything important was on there but I understand
stark rampart
I apologize mate I looked to see if anything important was on there but I unders...
Not a problem, it's purely for your own protection
keen sierra
grizzled quiver
why does this writing c1 appear?
yeah I kinda dont like it either
thorn flicker
grizzled quiver
yeah I kinda dont like it either
I changed it to a gif to get rid of that C1 which stands for Config 1
grizzled quiver
ok
harsh drift
crazy
grizzled quiver
anyone know y my steel series artic 1 wont turn on
wdym
isnt the arctis 1 an aux headset?
harsh drift
no wireless
grizzled quiver
ooh ok
harsh drift
atleast mine is
grizzled quiver
did you just get the headset?
grizzled quiver
and you confirmed its charged right?
harsh drift
week
grizzled quiver
if nothing works it could be dead unless your cord isnt charging it anymore
but it should last more than a year xd
harsh drift
it wont charge like the light wont turn on when im charging i just bought a new charger which i got today and ive p[ower reset
harsh drift
but it should last more than a year xd
damn
past flame
man are your parents even there
grizzled quiver
yeah can someone pick up there kid? they escaped from daycare
harsh drift
brain damage or neglected probably
grizzled quiver
both
harsh drift
lies
grizzled quiver
prove it by shutting up
grizzled quiver
is that so
wait until he finds out that every single message he sent gets automatically deleted when banned, so its like it never happened.
past flame
a mod would be nice now here
grizzled quiver
a mod would be nice now here
Soon, I'm sure Lennart already has seen this. Seeing that woof_kid pinged him
past flame
yeah lets hope so
grizzled quiver
lol
past flame
you just love attention dont ya
harsh drift
something iis wrong with
grizzled quiver
@harsh drift did a new cord fix it?
grizzled quiver
hes gone now dw about it
harsh drift
get up
grizzled quiver
so you got a new charger for it
does that include a new cord?
you cleaned out the port too on the headset right?
harsh drift
yh it was delivered bout two hours agi
harsh drift
you cleaned out the port too on the headset right?
no i dont know how not tyhe brightest with this stuff😂
grizzled quiver
I don't understand what you just said. The English was broken.
grizzled quiver
CAREFULLY use a toothpick
you should check if its dirty first by shining a flashlight into it and looking to see if there is debris in the port.
keen gust
bro my mic is leaking sm is there any fixes?
past flame
bro my mic is leaking sm is there any fixes?
leaking?
keen gust
like
its ecoing for the other person i talk to in vc
like u can hear ur self from my mic
the sounds leaking from my headset to my mic
;-;
past flame
ooh, maybe your headset is a lil too loud or the mic too sensitive?
and are you using any software that affects the microphone
keen gust
nope
isnt there a way
where i can
put my headset valume to high and it wont leak to my mic
volume *
past flame
make your mic less sensitive
keen gust
it is but its still leaking
past flame
thats strange then
keen gust
never had this issue ngl its weird
like i mean with other headsets
first time wiht a steelseries
past flame
are you using the headset mic?
keen gust
maybe
ebon trench
its the arctis 1 btw
bro, download steelseries gg, go to the engine, then your headphones, mic sidetone and set it to off, if it doesn't work, you still have the option of live mic preview, turn it off
grizzled quiver
yay the new update did NOT fix my rgb issues 
Time to deal with support again for like the 4th time.
high skiff
did anyone report that to discord
grizzled quiver
ah
high skiff
high skiff
yes
grizzled quiver
yes
yk whats stupid about their RMA logic tho?
They want me to either destroy my keyboard and get a code to get a fully discounted one from their store or buy one from their store and then destroy my keyboard after it arrives and get a full refund
high skiff
happens
high skiff
youd be surprised how often RMA processes are like
grizzled quiver
for like over a month
high skiff
super scuffed
grizzled quiver
super scuffed
yeah but their RMA process is flawed
because they want you to do it through their store
gentle sluice
Anyone knows how to fix mic issues on Discord? My pals mentioned that my mic is very low and they can't hear me that good, I'm using steel series Nova 1P
grizzled quiver
and they are out of stock and they have been out of stock for a long time
high skiff
yeah super flawed
grizzled quiver
I left an angry note about their RMA process in the support ticket as a reason to why I dont want to do it
grizzled quiver
if they cant fix my issue im not buying another steelseries product again
grizzled quiver
im not buying an ugly keyboard
I dont like the design of keychron
and I want a full keyboard
not a tkl or smaller
grizzled quiver
whats the matter with you
grizzled quiver
why are you always like this
grizzled quiver
yeah but the way you say it
high skiff
good luck finding a full sized good keyboard in 2024
grizzled quiver
comes off rude sometimes
high skiff
theyre super expensive
theres like 2 people who want them
seperate num pads are the method
grizzled quiver
I have the desk space for a full and I need a full
because I NEED that numberpad
high skiff
so get a seperate num pad
grizzled quiver
no
high skiff
or just get an aula f99
grizzled quiver
I want it to be part of my keyboard
high skiff
okay so get it on amazon
its just cheaper on aliexpress lol
uhhhh
what design are you even looking for
grizzled quiver
price doesnt concern me, if it did I wouldnt have a $270 keyboard with firmware issues
high skiff
i wouldnt say keychron is ugly if you just switch out the keycaps
grizzled quiver
I want something just like the Apex Pro, I like the design of it
grizzled quiver
yes
there was one keyboard back then
I forgot what it was called
But it had adjustable actuation too
high skiff
oh god please dont buy another apex pro
grizzled quiver
there will be new things on the market by the time I get a new one, and if they dont fix this issue I'm going for a different brand
spring birch
Just to let you know your Sonar software is a time tax every time I enable it. Very frustrating.
grizzled quiver
Just to let you know your Sonar software is a time tax every time I enable it. V...
sonar is cringe
I dont use it
all it does is complicate things for no reason when it could be simple.
like I swear, I see SOOOO many people complain about having issues with sonar
past flame
me eyes hurt yet i cant open the gg app to change the lights
grizzled quiver
so ik im not the only one
grizzled quiver
oh god please dont buy another apex pro
oh btw I also need it backlit, its dark in my room a lot.
random mantle
hello , i need pic. of a setting of the sound in pubg mobile
grizzled quiver
lol what
past flame
i cannot wait for kcd2
grizzled quiver
Im not really interested in modding a keyboard atm.
and changing switches and yadda yadda
otherwise I wouldnt of bought a gaming brand keyboard.
grizzled quiver
why steelseries hasn't made their keyboards hot swappable yet is amazing, because you can litterally buy their omnii point switches
past flame
what even is this
grizzled quiver
but I cant be bothered to desolder switches
grizzled quiver
i cannot wait for kcd2
what even is this
past flame
what even is this
Kingdom come deliverance
grizzled quiver
ok
grizzled quiver
you can change the switches out fast
past flame
you can change the switches out fast
oh thats nice
high skiff
theres like a couple hot swap steelseries keyboards
but theyre rubbish
theyre all rubbish
grizzled quiver
theres like a couple hot swap steelseries keyboards
I didnt see any of them tho
high skiff
buy actually good products lol
grizzled quiver
I looked it up xd
high skiff
apex 9 mini is hotswap iirc
grizzled quiver
ah
grizzled quiver
I wish steelseries made mice with a similar design to the Basilisk v3
grizzled quiver
the basilisk v3 is also so comfy in my hand.
grizzled quiver
im interested as to why youre a big fan of steelseries
erm basilisk is razer, not all my products are steelseries xd
grizzled quiver
because then I wouldnt have to deal with multiple rgb software
thats why
signal rgb is trash
I need GG for my cofigs
I should of just went with corsair products, but at the same time they are also overpriced garbage
high skiff
@past flame barebone keyboards look like this. (V3 max in photo) these are hot swappable keyboards and you should aim to buy a good hot swappable keyboard. if you ask me, there is simply no excuse to not buy a hot swap keyboard in 2024. you can buy $20 keyboards that are hot swappable. these gamer brands are a laugh.
grizzled quiver
well I mean the quality of corsair isnt bad
high skiff
soldered switches are disgusting and should be burnt
grizzled quiver
but the price
grizzled quiver
yeah
high skiff
their RAM is often unstable too
grizzled quiver
I dont like ICUE
high skiff
the RMA rate on the ram is 1% which is fine
grizzled quiver
their RAM is often unstable too
havent had that issue yet
high skiff
nah its not always bad
a lot get it fine
but they usually just pick the cheapest die they can find
grizzled quiver
ig I got a good batch
high skiff
its binned pretty bad
past flame
<@1044030704180281385> barebone keyboards look like this. (V3 max in photo) thes...
ill look into it more when its time to change mine, thanks man
high skiff
keychron
thats it
their entire brand is that they are widely available and are reliable
grizzled quiver
Look at this garbage UI and what they do to my fans, I dont even have that many fans.
prob because I have like 2 of these
idk
rotund yoke
fun fact: steelseries keyboards use gateron switches
grizzled quiver
actively harms your 1% lows
it actively harms my braincells
high skiff
fun fact gateron jupiter reds are fun
gateron luciola are cool
ttc frozen silent v2 lubed with krytox 205g0 (or whatever lube you like) are end game
grizzled quiver
this price actually hurts my braincells, How is a keyboard in any world worth $329.99, thats like the price of an rtx3060
high skiff
cuz its a corsair product
grizzled quiver
corsair is litterally the definition of trying too hard
stray axle
hello I just bought my new keyboard and I can't activate it can anyone help me
stray axle
I did everything nothing worked
high skiff
what keyboard
stray axle
apex pro mini wirless
rotund yoke
tbh you don't even need to download gg. any keyboard should just work out of the box.
high skiff
nice
grizzled quiver
sounds like RMA time unless someone else knows why
rotund yoke
if you plug it in and it doesn't turn on then it sounds like it got damaged or something
stray axle
it worked on my old pc
high skiff
thanks for the same image 3 times
stray axle
Nothing happens
grizzled quiver
because I dont have a mini version and dont know how to do it on that.
stray axle
I can't find any solution on the internet
stray axle
I saw the same thing
grizzled quiver
try another port
it honestly sounds like its your PC tho thats the issue if its working fine on your other pc
grizzled quiver
im interested as to why youre a big fan of steelseries
oh and their Arena 7 speakers are kinda fire, still going hard over a year with no issues and provides great rgb backlighting to my wall and desk behind my monitor.
high skiff
meh i dont have a clue about speakers
grizzled quiver
meh i dont have a clue about speakers
I did this to the equalizer so that it doesnt sound muffled behind the monitors.
had to pull the bass up because of the area my desk is in, the left side has less bass due to a stud or something in the floor idk, its much better on the right side but thats where my tower is.
plush raven
Can someone help me plz this keeps randomly happening -- except this time I can still hear things just my mic isnt working -- i literally havent changed anything
mossy star
qq - i jump between a soundbar and a headset often on my computer and when on my headset everything works as expected. when I switch to my soundbar though it seems that the audio functions get a little messed up. The physical volume rocker on my keyboard shows volume increasing/decreasing and system sounds change but no apps/games/etc adjust unless i use the sliders in the sonar app. this doesnt happen with the headset when used as the playback device that also has its own volume knob, it also doesnt happen when using my headset as the playback device and using the rocker on the keyboard to control the sound. It only happens when using the sound bar as the playback device. When going into the app I did change the to the sound bar for game/media and that didn't change anything, I also tried in Windows to change the default device and that didn't fix it either. Any thoughts?
Also even if i kill the app in the system tray I still cannot control the sound bar volume
grizzled quiver
Can someone help me plz this keeps randomly happening -- except this time I can ...
change your input for the mic
honestly
at this point ive seen you have so many issues, id stop using sonar.
youll just have another issue later on related to sonar after fixing this one.
mental yacht
If I get wooting 80HE, that would be the endgame of keyboards for me
grizzled quiver
until 6 years later
mental yacht
Getting apex pro full > wooting two, was a mistake