💬-general

[dusk quail]

is the nitro promotion over?

cause it's giving me an error

[zealous thorn]

Hey, is there any significant difference between the Apex 5 and the Apex 7 keyboards? (Beside the switches they have)

[somber portal]

Get 1 month of Discord Nitro for FREE and discover its perks by getting our SteelSeries GG app.

✓ Valid for Discord users who have not subscribed to Nitro within the past 12 months
✓ Requires payment method

[high skiff]

@dusk quail

"i need help"

[dusk quail]

o

ty

[deft nexus]

does anyone know how to bypass the payment thing

[empty pine]

TO STEELSERIES - MAKE RAPID TAP AVAILABLE FOR APEX 7 TKL KEYBOARDS, I PAID 250 GODDAMN EUROS FOR MINE AND I STILL DONT HAVE THE OPTION??

[rotund yoke]

you paid 250 euro for a keyboard with an MSRP of 190?

actually 190 is the full size, the TKL is 160. why did you pay nearly 100 more than the base price?

[topaz nimbus]

skill issue

[stray axle]

is yalls sonar not working either?

i cant hear any audio from my headset cause i cant turn off sonar

[raw wedge]

One message removed from a suspended account.

One message removed from a suspended account.

[rotund yoke]

#1047622297382567936

[raw wedge]

One message removed from a suspended account.

One message removed from a suspended account.

[rotund yoke]

you don't know how to post in another channel?

[raw wedge]

One message removed from a suspended account.

[high skiff]

so basically

click on the channel

like you did to come here

[raw wedge]

One message removed from a suspended account.

[mossy perch]

https://youtube.com/shorts/CYxE4Q8gQTU?si=z4yr5O9TnjzOOU4l

[tulip mist]

Guys why cant i claim my steel series nitro it says "An error has occured, please try again later" And i dont know why DM me if you can help.

And i never had nitro before

[sleek thunder]

i gs there is no more nitro

[winged river]

😦

[somber portal]

Get 1 month of Discord Nitro for FREE and discover its perks by getting our SteelSeries GG app.

✓ Valid for Discord users who have not subscribed to Nitro within the past 12 months
✓ Requires payment method

[stark rampart]

Use the help button above

[silk moon]

???

[muted ermine]

helllo guys

[dusk quail]

Won't happend again

[stark rampart]

No problem :)

[stark rampart]

Use the help button above

[dusk quail]

Did you verify ur email?

[stark rampart]

DM me if you want to make a complaint

[ripe bough]

is there a way to redeem the steelseries free nitro giveaway without putting in a credit card?

[undone turret]

some gift cards will work but discord puts a temporary charge of a dollar on the card you use

[ripe bough]

oh

so u cant?

[undone turret]

unless u have a gift card that works for it

no

[ripe bough]

the steelseries one seems like its not

so nvm

[undone turret]

but also you can instantly cancel the recurring bill after you redeem the nitro

incase you have a family member that has a card or something like that

[tulip mist]

I dont see the help button and what countrys is it for?

[somber portal]

Get 1 month of Discord Nitro for FREE and discover its perks by getting our SteelSeries GG app.

✓ Valid for Discord users who have not subscribed to Nitro within the past 12 months
✓ Requires payment method

[stark rampart]

Reposted it above :)

[tulip mist]

I logged back in after restarting my pc and it didnt work.

[stark rampart]

Read the whole thing, tells you what to do if the tips aren't helping

Where you can find more info and where you can ask others for help

[tulip mist]

I GOT IT

YAYYYAYAYA

I GOT FRICKIN NITRO

YAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

i have always wanted nitro

OMG OMG OMG

[main coral]

Can I get nitro on mobile…

[undone turret]

yes

[stark rampart]

The promo requires a computer with GG

[stark rampart]

Woop Woop! Happy to hear that 😄

[keen sierra]

[undone turret]

[maiden atlas]

I'm guessing you can't access the stabilisers on the apex 7/pro keyboards?

My numpad zero got liquid and is sticky I wanted to clean it...

[potent mist]

how do i get rid of the c1 on my apex pro tkl screen

im guessing it means config 1 but i didnt find anything to turn it off

[earnest sandal]

https://docs.google.com/forms/d/1sUgy7P_KM3kVdHYNhuYZY1HWsB34CbFISEmA04EHxSE/edit?pli=1
If anyone has one or two minutes can you fill out this short form please. Its about gaming. Thank you!

[ebon frigate]

howdy

[sleek thunder]

i didnt get the nitro

@stark rampart

[muted minnow]

hey

can someone help me on how i should clean the inside of my aerox 3

its really nasty

[stoic tusk]

yo

im confused about the nitro claiming

[sleek zenith]

hi guys can somone gift me a nitro cuz i have windows 7 i cant open the app

[karmic gale]

?

[pallid jolt]

Hey everyone,

We’re looking for some folks to help us test a new feature in Sonar. Your feedback is really important to us, and we’d appreciate hearing your thoughts.

Details:

Format: Online session
Duration: 30-45 minutes
Recording: The session will be recorded for research purposes only (screen and voice, and additionally camera if you're up for it). It will never be published.

Thank You Perk:
As a token of our appreciation, you’ll receive a one-time 40% off code for our online store.

How to Join:
If you’re interested, please book a spot using this link: (https://outlook-sdf.office.com/bookwithme/user/[e-mail]/meetingtype/SVRwCe7HMUGxuT6WGxi68g2?anonymous&ep=mlink)

Thanks for considering this opportunity to help us improve Sonar. We look forward to hearing from you!

Anna

[split seal]

hey guys has anyone ever done this rma test on keyboard? like destroy it etc...

[hollow vapor]

um can anyone help me i cant get the get key option in discord nitro giveaway.

[somber portal]

Get 1 month of Discord Nitro for FREE and discover its perks by getting our SteelSeries GG app.

✓ Valid for Discord users who have not subscribed to Nitro within the past 12 months
✓ Requires payment method

[granite crescent]

is it just me or is the aerox 3 battery life really short when using prism lighting

[stray axle]

There's one that's an output and you can send audio through there and it will go through the Mic, like a soundboard, that's all i know about separate volume.

It'd be good if there was a way for it to switch automatically to the Oculus VAD back and forth...

[undone apex]

Anyone else ever have an issue with firmware updates on the nova pro wireless?

[prime locust]

Hi, how i can use 7.1 in arctes nova pro wireless?

[eager fiber]

Guys can you please help me with my issue

it started out of the blue and i have no clue what i can do to fix it

[prime locust]

???????????

[rough cobalt]

Oh, it's annoying tbh

[stray axle]

backup device switch doesn't work in streamer mode, nor the windows volume keys

I really wish there was some kind of preset option that let me switch my audio devices in sonar in the event of a specific action

[stark rampart]

I do believe that you can. For wired compatible headsets (not limited to SteelSeries)

[stark rampart]

#1070392859125104660

[proven shadow]

Hey everyone, I hope you're all having a good time

I recently purchased Arctis Nova 7P headset, but I'm facing a couple of issues. First, I'm hearing a loud noise from the speakers whenever I turn on the sidetone and accidentally bend the microphone towards the speaker. This happens unintentionally quite often. On top of that, my teammates in the game chat can hear my gameplay audio while I'm speaking to them because the sound seems to escape the headset cushion and reach the mic easily.

Additionally, the website for SteelSeries mentions that the Arctis Nova 7P has an AI-powered noise-canceling mic, but I can't get this feature working on my PS5. Does anyone know how to turn on the AI-powered noise canceling? Any help would be greatly appreciated!

Please anyone help me

And does anyone have the same issues? Please if you do have the same issues let me know

And by the way this is the third one I bought that have this issues

[hidden moat]

I'm having issues with my Arctis Nova Pro Wireless volume control wheel on the headset. The push function is working, but the volume control itself stopped working. I found a post on reddit that mentioned power cycling or reconnected the base station, but no dice, yet. Any help would be appreciated.

[ashen mulch]

What’s the best audio preset for rainbow six siege?

Or does anyone have one I can use ?

For ps5 btw

[half echo]

Hello. Does anybody know how to use Alias Pro with both headset and speakers?

I cannot figure out how to use Line Out with speaker... headphones works well

[pliant schooner]

That's a wired set right?

Line out from pc is like a headphone jack but is not amplified so will be very quiet or might not drive your speakers at all. If you want to hook up wired headset and also speakers, your best bet will probably be a little usb dac that has connections for both

[fierce rain]

anyone knows why steelseries gg wont detect my rival 600

[ashen mulch]

Which keyboard is better?

[pliant schooner]

Did you try plugging in initially via a USB cable?

[fierce rain]

yes but still wont work its not even lights up

[pliant schooner]

Left it charging a while?

[drowsy oyster]

down

[fierce rain]

i need to charge it?

[ashen mulch]

Bet

[fierce rain]

but its on cable i dont think it need to be charged

[ashen mulch]

Is that one of the best options for $130 or under?

[drowsy oyster]

nah

i think they are better keybaord

s

[fierce rain]

hello

[ashen mulch]

Yk any better ones

Is this the best settings for r6 on ps5? anyone help

[pliant schooner]

sorry thought that one was wireless

sounds like it is broke

[stray axle]

is there presets in sonar for hyper x cloud 3s

[swift tinsel]

did anyone elses sonar just stop working

[near apex]

is windows messing with steelseries drivers right now

i can't seem to keep my headset working

discord says its my input and output but nothing is working

sonar is not connecting my audio

[opaque hare]

Hello why the rvb in my apex pro mini is not active

[swift flame]

I have yet to find Amy customer support for this 150 dollar gaming mouse I bought from you guys I'm so frustrated at this point I'm thinking about just returning the entire setup laptop and all. I thought 2.4 was a direct connection using the dongle but that won't connect either if your going to respond by saying some BS about drivers I'm going to refer you to outbyte who also has no customer service.

[stark rampart]

Go to the support website and click on the chat npc icon

It will try to help you before letting you contact support

[celest nova]

Hi, i loose my actis 1 dongle and it's out of stock, you thinks it gonna come-back in a few times ?

[swift flame]

I have done this and I've gotten no response either through email or on their site should've stayed with corsair

[slender brook]

Gamig

[stark rampart]

When did you contact support? And did you fill out an email form?

[swift flame]

End of last week I believe so you may have been gone already.

[stark rampart]

Dm me your ticket number and I'll ask about it

[swift flame]

FYI I'm about as computer literate as your dog so be warned

[frank hill]

hi i need support help

[swift flame]

I really don't think it's your guys issue I think it's outbyte's driver updater

Though I can't be sure

[undone turret]

holy

[stark rampart]

No worries :)

[granite sage]

am i not supossed to be able to see what the steelseries assisant says

the message is just blank

[meager shuttle]

^^^

[frigid crag]

Good evening, I installed and configured the recorder on my PC, I set it to record 20 minutes, when I opened the game, I pressed the key I configured and saw that the message "clip recorded" appeared because I believe that after configuring the time to 20 minutes and when pressing the key, consequently steel will record the "entire" gameplay and not just for a few seconds, but when I died in the game, I pressed the key again and the message appeared again, I went to the steel gallery and saw that the clip was there, and when opening To see how it turned out, the video simply wasn't playing and I tried playing it several times at different times and to make matters worse, when I pressed to open the file location, the video "opened" but nothing appeared either

[paper moat]

hello

[open spoke]

apex pro mini spamming keys and sometimes not working at all, or bottom row buttons not working

[low shard]

how do i get steel series gg to work

[sleek zenith]

How can sell me nitro ?

[graceful rune]

for just discord and game chat with a chance of some streaming in the future should i get the alias standered or alias pro

and then is the offical alias boom arm good?

[silk moon]

i can help for nitro bug ???? pls

[stray axle]

can you make the Arctis 7 wired

[silk moon]

?????????

[charred adder]

hello yall

where do i go an ask for help with audio settings

[worldly spoke]

why doesnt this load i've tried everything

[undone turret]

restart

[undone turret]

delete steelseries and the downloader you currently have and get the new version from the website

worked for me

but screenshot all of your sound configs before you delete the app

bc they dont save

[charred adder]

please i geniunely need help

anyone use sonar with the soundlock app?

[worldly spoke]

did that multiple times

[undone turret]

did you close the app from system tray

or just click the X

[worldly spoke]

yes

[undone turret]

have u restarted ur pc

[worldly spoke]

i've restarted my pc and the app multiple times

[undone turret]

danggggggggggggg

try reinstall if u cant get anything to work

but save your sound presets somehow

[vapid tree]

Man idk what’s going on I’m trying to give this headset the benefit of the doubt. I just got it But it is really making me second guess. It’s annoying to operate via discord it’s constantly being changed my pc is detecting 2 headsets , also I’m getting a lot of choppy audio or static it’s hard to explain but it sounds someone blasting Kodak blacks music out of a 92 Honda civic with original speakers that are about to blow what am I missing

Also what’s the proper way to turn off this headset it stays on all the time no matter how I press the power button seems like the only way is to pull the battery

[twilit cradle]

Tbh i really feel like steelseries quality got down during the last few years

[stray axle]

dont press the power button hold it down

[steady belfry]

hm

[mental yacht]

same, i am seeing so many people sending their issues here

headsets, mice, its all OVER the place

i understand its pretty difficult to manage all these products all at once. the QC could really be improved in all honesty

software is just as bad, if not worse

Like, just fuck off these ads, maybe replace it with all of the current devices you have instead

one thing, just debloat the software. remove the ads, and also maybe have some options to fully hide what you do not use

[lime bough]

I have a few questions

Will this feature turn on automatically or must it be turned on manually?

[echo adder]

I have it on automatic. but it can be activated 2 ways: by pressing Alt+S you save a clip of the last minute (or longer/shorter if you want. you can change that in the settings) but the app can also automatically detect a moment you might want to capture and you'll hear it capture it automatically. It happens sometimes for example when I play Overwatch.

[lime bough]

I feel this feature is really great
it automatically records funny moments in my games.
I just learned about this feature.

[echo adder]

Yeah it can detect for example if something intense goes down. for example if you get a streak in OW, or there's intense activity. Pretty impressive

[hidden belfry]

I want to get free nitro why is it not open

nitro free not open

[elfin yoke]

ive installed the new beta for snapp tap do i have to turn a setting on or is it already on????

[subtle widget]

steelseries is a scam dont trust them

[silk vector]

guys i used to be able to clip stuff on steelseries but for some reason i cant anymore does anyone know why??"
(reply asap as im trying to make a yt vid thx)

[crystal peak]

can someone tell me how to create a support ticket please? I've been trying all over the support links in the website but can't find any option to open a ticket

[lost idol]

I just bought headphones arctis nova 4p and the mic is so bad how to fix this?

[stray axle]

see if i plug this in from the headset adapter will my artic 7 be wired

[wild wren]

why cantb we get nitro

[prime anvil]

hello

can somebody help me with something please ?

[prime anvil]

yeah it says for me this

can someone help with this ?

[clear lake]

go to gmail and verify your account

[remote zenith]

use the chatbot on the bottom right at support.steelseries.com

[balmy elbow]

Hello can anyone help me

[spiral monolith]

can someone help me with my artics nova pro headset

they were working perfectly fine and now when i turn them on they dont work

[toxic stump]

im having problems with my apex pro mini, when ever i use it it makes my mouse spam click, can somone help me ty

[open spoke]

cant make those lower than 1.8 or keyboards spamming or buttons not working, apex pro mini yesterday bought

[toxic stump]

i can help u

[open spoke]

ok what should i do

[toxic stump]

check dms

[open spoke]

bet

[toxic stump]

i had same problem

m having problems with my apex pro mini, when ever i use it it makes my mouse spam click, can somone help me ty

[sullen plank]

I press update firmware but nothing happens. how can I solve this?

[twilit cradle]

That why tbh i switched to other brand all i keeped is my nova pro wireless

[serene trench]

https://steelseries.com/gaming-accessories/!81--arctis-3-bluetooth-main-headset-cable dus this work on a normal wired arctis 3?

[digital monolith]

can someone help me to set up steelseries clipping
i can hear my voice but not the game audio and other people from teamspeak

[coarse rampart]

can i ask what brand you went with? 😅

also verifying my email fixed the nitro error for me

[umbral dirge]

how can i enter to the free discord nitro 1 month?

[twilit cradle]

Tbh multiple first of all i built a custom keyboard and i got a Logitech mouse

[jovial vault]

Seen on reddit where people can mute there headset mic and it will mute the Alias pro

Wondering do i need a 3.5 MM to set this up?

[full nova]

so i got a new arctic nova pro wireless today and the battery wont charge has anyone got a fix?

[umbral dirge]

same to me

[umbral dirge]

i have verified gmail and i can't

[pallid raft]

Hello, some of the keys on my keyboard only light up green. I have reinstalled everything but it lights up green. Can anyone help me?

[umbral dirge]

someone help?

[serene trench]

Anyone?

[north karma]

guys any1 know why I can only my mic works and not my headphones with nova 3 pls and if I put it in another usb headphones work but not mic

[north karma]

pls someone help me

[late edge]

When i don't press any key my keyboard lightning is bright and when i press a key the lightning getting darker.

Can someone help me please?

[topaz nimbus]

Its in your keyboard settings called smart lightning mode or smth, deactivate it

[toxic stump]

im having problems with my apex pro mini, when ever i use it it makes my mouse spam click, can somone help me ty

[late edge]

In Steelseries settings?

[wet gust]

yo boys how do i fix the clipping for gg like its 50/50 for clipping

[keen slate]

Hello

[echo adder]

Hi

[keen slate]

French ??

[echo adder]

Dutch

[keen slate]

I would need help

[echo adder]

Then please speak english, otherwise I cannot help you

[echo adder]

With what do you need help?

[topaz nimbus]

Yea in GG -> Engine -> Click on your Keyboard -> OLED & Settings

[keen slate]

I can't get nitro

[somber portal]

Get 1 month of Discord Nitro for FREE and discover its perks by getting our SteelSeries GG app.

✓ Valid for Discord users who have not subscribed to Nitro within the past 12 months
✓ Requires payment method

[echo adder]

I can't help you with that. But why is everyone so obsessed with the free Nitro trail? like, am I the only one who didn't join this server for the Nitro? lol

[drowsy oyster]

Why everyone has issues man

[keen slate]

Someone can come mp to help me

[late edge]

tysm

[drowsy oyster]

and this nitro is 0.5€

[topaz nimbus]

Click on "I Need Help" of the bot message above

[wise bronze]

why are all my keys disabled when i swap to on board profiles

[drowsy oyster]

ask chatgpt

[wise bronze]

and how do i disable prism for my keyboard, i wanna use SRGB instead but the rgb glitches with white once in a while

[short galleon]

Lol just got my wooting ban me if u want wooting is way better than apex pro tkl ive had both wooting on top 100%

cancel me if you want just my opinion

[hybrid sparrow]

need help

i dont have any card or paypal id

how can i get free subscription

please tell

[serene trench]

any help?

[hybrid sparrow]

ya

[serene trench]

https://steelseries.com/gaming-accessories/!81--arctis-3-bluetooth-main-headset-cable dus this work on a normal wired arctis 3?

[hybrid sparrow]

for discord

[wise bronze]

help is appreciated

[twilit cradle]

I am happy without my apex pro tbh

Custom keyboard are way better

And feel way better too

[wise bronze]

good for you

[twilit cradle]

Apex pro are overpriced

[wise bronze]

agreed

[twilit cradle]

For what they are

Like every steelseries stuff is overpriced now

[twilit cradle]

Is it a apex pro that you have?

[trail zinc]

can someone help me i have question but steealseries advice wont help me

i was playing dbd when my brand new rival 3 wireless i bued this mouse 1 day ago in mediamarkt and when i wass playing dbd my mouse start lagging than just die i change batteries but this mouse is just not alive xd this small thing is noiced by mine pc i tried all advices from steealseries but that do not help me this mouse dodnt even shine xd

someone to help? :)

[thorny crypt]

@polar quiver mic not working again after some time in vc

[serene trench]

any help plz

[trail zinc]

BRO I NEED HELP TOO

[serene trench]

YOUR HERE TWO IM STUCK WITH THIS FOR HOURS

IM GONNA GIVE IN SOON

STEELSERIES DUS NOT CARE

[trail zinc]

REAL

[serene trench]

you cant buy my headphone anymore

[trail zinc]

bro literaly i buy new mouse and i used this mouse only 2h

lol

and its broken now

xd

[serene trench]

I BROKE MY LAPTOP HEADPHONE JACK

[trail zinc]

xDXDXD

[trail zinc]

HELP

[serene trench]

WE GOT TO SCREEM

[trail zinc]

XD

[serene trench]

HELP!!!!!!!!!!!!!

[trail zinc]

HELP STEELSERIES
OR I CALL POLICE BCS YOU STOLED MY 50EURO

[serene trench]

IM BUYING A NEW HEADPHONE

[trail zinc]

OHH I HAVE BETTER IDEA I WILL BUY RAZOR's Mouse 😈

[serene trench]

REFUND YOUR MOUSE

[trail zinc]

bro this shop is 50km away

[serene trench]

REFUND IT THEN BUY A OTHER MOUSE

STEELSERIES IS A WASTE OF MY TIME

SUPPORT IS CRAPPY NGL

[trail zinc]

@rigid geyser

bro do something pls

[serene trench]

plz help

[trail zinc]

@strange finch

@true igloo

[serene trench]

CLAM DOWN DO NOT SPAM STAFF ITS NOT A GOOD IDEA

steelseries i dont like this

[thorny crypt]

@polar quiver my mic randomly stopped working after i went afk on vc for some time

[rose stratus]

hi everyone

what i have to f do to just can hear a chrome ?

[stark rampart]

You're in the wrong place :)
There's no support staff here. Contact #official-support through the website

And absolutely don't ping mods or staff for support

[eager tartan]

Hello, my problem is my Arctis Nova Pro Wireless can't pair anymore with my base station, I already tried to reset the base, to clear the pairing, the firmware is up to date, I'm on Win11, I tried to unplug, uninstall the drivers, uninstall GG Steelseries.
In About into the Base Station (the firware version)
MCU : 01.29.27
DSP : 00.03.82
Headset : 00.00.00
Bluetooth : 00.00.00
The guy on Community Support got same problem but no answerfor him so just try here if someone already got same issue. Or if you got any clue where I could find a solution.

[stark rampart]

Contact support :)

[jagged valve]

Hey, does anyone know if arena 7 speakers still have Bluetooth 4.2 ? This is old as hell. Or do they update it?

[stark rampart]

Check the product page on the SteelSeries website? :)

[jagged valve]

There it says 4.2

[stark rampart]

Then it's 4.2

[jagged valve]

260 dollars for oldschool blutooth can’t be real lol

Is there any new version or speaker like this ? From year 2023/2024 ?

[stark rampart]

I'd imagine most people don't get it for Bluetooth and don't really care about it. That's me at least 😅

But no I don't think the speakers have been updated in a while

[jagged valve]

Okay thanks

But bluetooth update on 5.3 is not a big work 😂😂

They need to fix it

5.0 okay but 4.2 🫠🫠🐻

[wheat remnant]

Hello, how do i get sonar to download onto a different drive? It keeps picking C drive and i want it on another drive

[thorny crypt]

@polar quiver

[polar quiver]

@thorny crypthave you checked all your settings ?

@wheat remnantcheck your windows or browser download settings

@eager tartanthis a laptop or desktop ?

[thorny crypt]

which settings

discord one?

yep

[polar quiver]

sonar ?

[thorny crypt]

no

[polar quiver]

windows ?

[thorny crypt]

yep

[wheat remnant]

Do you know where i can find this (windows setting)? I am new to windows 11 and even though the layout is probably the same, the new UI is confusing me on where stuff is

[thorny crypt]

but I havnt checked the sonar

which option i should check in that btw

[polar quiver]

@wheat remnantwindows key or click the windows icon then cog wheel that has settings under it

@thorny cryptmake sure you have the right driver set

updates change this

[wheat remnant]

Sorry, i meant like inside the settings to find the download settings, but i think i have found it 🙂

[thorny crypt]

everything is fine

[tiny oxide]

hey guys. where should i go if im having problems with my headset??

[polar quiver]

@thorny cryptright well they updated to version 68 so try a reinstall from scratch

@tiny oxidepurgatory ?

[thorny crypt]

how can I reinstall this?

[tiny oxide]

???

[polar quiver]

@tiny oxideit was a joke whats the problem and welcome to purgatory lol

[wheat remnant]

Nvm, i either did the wrong setting or it is not working. No matter where the installer is located it automatically installs sonar into my C drive. Is there a way i can get this into a different drive?

[polar quiver]

@wheat remnantyes on the installation it should ask you

[eager tartan]

A desktop, but I also tried on my laptop and it didn't change

[polar quiver]

@eager tartanunplug from computer remove battery from headset using the usb c cable connect headset to computer and test to see if it connects if it does remove and using the audio cable connect direct to computer jacks and test playing music

[wheat remnant]

sadly it does not, do you know how i can get it to ask me? Just double checked it to make sure and for some reason without asking, it is always going to C drive.

I feel like this will fix my sonar not working correctly because the drive has not been working the best recently

[polar quiver]

@wheat remnantcheck your ram to pagefile settings making sure you have ram x 1.5 space on harddrive otherwise expect slow and unresponsive

@eager tartanonce tested plug the base unit direct to a usb power outlet and try resetting the base unit

[eager tartan]

Still doesn't work

[wheat remnant]

I believe i have this but by slow and unresponsive do you mean sonar or the drive? Both are fast but the drive is playing up with some stuff inside it not working 100% in a wierd way, and sonar is broken for streamer mode and idk why or how but based off my C drive being wierd it is the only solution i have left to try.

[polar quiver]

@eager tartanhow long you had it ?

[eager tartan]

like 2 months ago

[polar quiver]

@wheat remnanthow full is your drive ?

[wheat remnant]

523GB free of 930GB

[polar quiver]

@eager tartansubmit a ticket goto steelseries.com/support

@wheat remnanterm m.2 or ssd ?

[eager tartan]

Yeah, Thanks for the try tho 🙂

[wheat remnant]

SSD

my reasoning for the drive being wierd is i did a copy of my old c drive using EaseUS onto a new drive(my current C drive). Then switched them around in the bios to run windows 11 on the new drive which works fine but some apps are glitchy.

[polar quiver]

ok so back it up using aomei backupper or your trusted drive backup system the total clean the drive using diskpart then format fully then restore drive using aomei or trusted and hopefully the drive will work properly please note that you need a working windows harddrive to restore using aomei backupper

@wheat remnantyes u need updated windows 11 apps of the same

[wheat remnant]

Thanks, i will have a go at this tomorrow because it is getting late. Hopefully it will fix the drive

[wheat remnant]

i did do that but i had some that randomly still had issues, the only 2 were sonars streamer mode and roblox, idk why

[vapid tree]

I can hear my discord audio but I can’t hear my game audio

Why do I have so many damn input settings

[molten holly]

same i updated windows 10 and something broke steelseries gg

everything has to be routed to the game audio channel or nothing works.

[high skiff]

move to windows 11 then lol

[molten holly]

lol no thanks windows 10 is far more stable. Steelseries GG is just garbage. Core process hangs constantly, doesn't properly startup either. Really is a bummer because I enjoy their hardware but I guess making quality software isn't up their alley.

[high skiff]

if youre still stuck in 2021, sure. its still stable

its 2024 now though

[peak flint]

Hi guys. Tell me, gamedack does not work correctly with chatmix.

[molten holly]

understandable but i also dont like the TPM being enforced to have windows 11 and im not jumping thru the hoops of bypassing that requirement for 11.

[wicked dirge]

can someone help me set up socd

[placid forge]

Hey recently got a Arctis Nova 7, loving the headset so far, only thing i need help with is when i record some gameplay it just records my audio, i have sonar setup to use the headset as output and a HyperX mic as input, I've tried messing around with the audio settings on the recording end and so far i'm only getting my mic picked up and nothing else

[wicked dirge]

I have tried everything and nothing works

and also my LED don't work on my keyboard

[stark rampart]

Enjoy Windows 10 while it lasts. Too bad they're killing it October next year

[plush lodge]

hello I have a 32 bit system, how can I get the discord nitro link?

Is there any method to pick it up?

[polar quiver]

@molten hollyif your motherboard works correctly with your cpu and memory and harddrive your bios will work then your windows will too and so will steelseries so check everything before blaming steelseries software as the software works perfectly i know because i am using it right now 😱 🤓 👍

[stark rampart]

If you can't install GG you can't get it

There's no way around it

[polar quiver]

@molten hollyyou don't need to bypass tpm if you download the right copy from microsoft and use rufus on a flashdrive to install

[novel night]

I downloaded GG because my microphone was buzzing and my problem was solved, but I don't want to use it as an output device. When I restart the application, it automatically changes to gaming output. How can I turn it off?

[polar quiver]

@novel nightdid you read the 12 inch thick instruction manual ?

[novel night]

I don't have a instruction manual

[polar quiver]

@novel nightah well you missed the instruction on how to use the backup device switch setting in settings

[novel night]

I couldn't understand it fully because my English is weak. I tried turning backup on and off in settings but when I reboot it still chooses a different output device no matter how much I disable it.

[polar quiver]

you have to choose your priority device setting for each channel ie game chat media etc

[plush lodge]

What to do

[novel night]

I don't understand? Every time the application starts, it changes the output device of my headset to gaming, I don't want this.

[high skiff]

@strange finch

[polar quiver]

@novel nightnot if you set it correctly

[novel night]

How do I set it correctly?

I just want to use the microphone

[polar quiver]

call me and mute your mic and i'll share my screen and show you

[novel night]

okay

[mystic gorge]

my headset keeps going out briefly. its not disconnecting but i lose all sound for .5 secs

comes back

[bronze delta]

I had a similar problem, not very frequently like once or twice a day.
I moved my router a few inches away and that fixed it, not sure if maybe the 2.4 Ghz band was overlapping or something.

[serene quail]

does anyone remember when did they release the white version of arctis pro wired headset? I believe the black version is 2018 and white version is a bit later but I cannot find the exact date

[polar quiver]

@bronze deltanope interference

@serene quailyou'll need to submit a ticket to steelseries.com/support for that answer

[novel night]

@polar quiver It wasn't what I wanted. When I start the application, it automatically switches to the gaming output. I do not want to use this, I want to use the original output of my headset.

[bronze delta]

Hey guys, one of the best mouse I ever owned was a Steelseries World of Warcraft Legendary edition, it featured actual extra buttons in-game, no need to map buttons to a keyboard shortcut or anything.
Do you know if there is any other mouse that has this feature ?

[polar quiver]

@novel nightunfortunately your not understanding how the virtual driver works you select the realtek in sonar then in windows you select the sonar-gaming or in discord becuase unless you use usb driver or wireless bt for audio jacks your stuck with realtek

@bronze deltayes it's called logitech gaming mouse

[bronze delta]

I don't think so, I have a Logitech right now and it does not recognize it as virtual buttons, I have to map them to keyboard buttons.

It was a very specific feature for World of Warcraft and only worked with the Steelseries mouse.

I mean, it still does, but the mouse is 15 years old now and kinda obsolete.

[stray axle]

My microphone normally works fine, but my voice is delayed in Discord or Valorant.

i use arctis nova 5

[placid forge]

Any help with this?

[craggy turtle]

same issue here bro

[polar quiver]

@stray axlenetwork or internet issue

@bronze deltathen check the steelseries website

@placid forgerepost #sonar

[stray axle]

not enough?

[polar quiver]

and what thruput you have to your internal network as this can affect lag

ie what router you using ?

what cpu and ram and motherboard ?

[stray axle]

7600x b650 ds3h xpg black 2x16 32 gb ddr5 6000mhz cl 40

This problem did not exist when there was void elite wireless, but when it was available, I was connecting my modem to the PC with a 30cm cable, now it is 4 meters.

[polar quiver]

amd or intel ?

[stray axle]

amd

[polar quiver]

read write speed of sata or m.2 ?

could be the cable and also is it fully extended or curled up ?

[stray axle]

m.2 Crucial 1TB P3 Serisi NVMe M.2 SSD 3500 read 3000 write

[stray axle]

not curled i use orginal extender cable in the box

[polar quiver]

oooooo for streaming etc you need readwrite 7500 - 5000

[stray axle]

i'm not streaming

[polar quiver]

also the network cable

[stray axle]

i have ugreen cat6

5 metres

[polar quiver]

i had problems with a 5 meter one so swapped it for shorter and outtage or dropping stopped

no idea why

[stray axle]

then there is no need to worry. It's because my internet is remote.

[high skiff]

@polar quiver is it over

[polar quiver]

i even bought cable and made my own 5 meter same issue

[stray axle]

thank you so much dude

<3 @polar quiver

[polar quiver]

@stray axleah wifi

[stray axle]

you have same issue like me?

[polar quiver]

nope i was having drop out issue with long cable

on a full fibre from isp

i cured it with a shorter cable

[stray axle]

i understand thx again

[polar quiver]

?

[high skiff]

15 thousand memory issues

[polar quiver]

@high skiffthen chuck motherboard memory very rarely fails

[high skiff]

this memorys buggered lmfao

single stick works

tis is fine anyway test system

[polar quiver]

i would still check motherboard as this can be caused by a bad pin in the memory slot

[high skiff]

probs

whole things going

time to scavenge ebay for my PoS parts to abuse

[polar quiver]

@high skiffif your happy

[tame monolith]

Any free shipping codes?
Im trying to get the alias pro boom arm adapater but shipping is more than the item

@craggy chasm any help ?

[plush mesa]

why cant i claim 😭

[somber portal]

Get 1 month of Discord Nitro for FREE and discover its perks by getting our SteelSeries GG app.

✓ Valid for Discord users who have not subscribed to Nitro within the past 12 months
✓ Requires payment method

[heavy badger]

Anyone having issues with Steel Series GG rn? My Sonar isnt working

[river ridge]

So I got steel series nova 7 for my xbox and pc. Since I've had it, I can hear myself in my headset. Anyone know how to get that to stop?

[woeful crown]

Thinking about saving up money to buy the Arctis Nova Pro Wireless for Xbox & PC, but have my concerned. I think this is the right one as it will be able to connect to both my laptop/PC and Xbox, my concerned is the mic. I currently have a Arctis Pro Wireless, which is designed for PS5/4 and PC, but with a couple cords you can get it to work for Xbox as long as you plug in the headset to the controller. If theres another way to have PC/Xbox Audio with in game mic through some other means I all ears, but does the Nova Pro Wireless take PC and Xbox audio while also keeping an open Mic? Thoughts?

[mental yacht]

bet this thing has a billion issues lol

the mic is what im talking about

[quick tusk]

Sonar sucks ass lol

[night rock]

why does my apex pro mini start tweaking after i make actuatuion .1

[mental yacht]

only fix I could think of is raising the actuation point

I have mine .1 actuation and rapid trigger

No issues really

[night rock]

can we hop on call and ill share my screen

[echo adder]

Good morning everyone

[night rock]

why does my apex pro mini tweek at .1 or even 1

[fast helm]

do people actually help in the community support, share their experiences on how to fix the problem, or is it just the bot thats helping?

[split osprey]

hey everyone im trying to grow my channel

can u sub to my yt chanell, @nanospeedrc

[prime sierra]

Guys can i claim the discord nitro on mobile?

[slender brook]

no

[lethal steppe]

Anyone else has a steelseries aerox 3 wireless?
My just randomly died

[prime sierra]

Oh understand

[mild lance]

sa

[pallid jolt]

Hey everyone,

We’re looking for some folks to help us test a new feature in Sonar. Your feedback is really important to us, and we’d appreciate hearing your thoughts.

Details:

Format: Online session
Duration: 30-45 minutes
Recording: The session will be recorded for research purposes only (screen and voice, and additionally camera if you're up for it). It will never be published.

Thank You Perk:
As a token of our appreciation, you’ll receive a one-time 40% off code for our online store.

How to Join:
If you’re interested, please book a spot using this link: https://outlook-sdf.office.com/bookwithme/user/[e-mail]/meetingtype/SVRwCe7HMUGxuT6WGxi68g2?anonymous&ep=mlink

Thanks for considering this opportunity to help us improve Sonar. We look forward to hearing from you!

Anna

[hollow shale]

hello

[polar quiver]

@pallid joltgo away it comes up with sex

[topaz nimbus]

https://tenor.com/view/skeleton-spin-fan-rope-gif-25248314

[high skiff]

😊😊

anna scammer

[sonic verge]

same s..t. du u fix that problem?

[high skiff]

lmfao what

LMFAOO @stark rampart ban

[sonic verge]

hello i have double sound when sharing screen 1 in discord is there a solution i am using sonar gg mixer

[high skiff]

have you tried #1047622297382567936

[high skiff]

i think hes losing it

[shadow raft]

how am i meant to reach steelseries support if the website runs you round in a circle like a dog?

all i want to do is work out why the video playback in moments absolutely sucks

no matter what i do, i cant watch any clips in gg due to the choppiness and slowness of video playback, which renders the headshot markers etc in games useless because i have to resort to a different media player to watch my clips

does anyone have any idea on how i can fix this? or how i can actually get a human to reach out in regards to this issue? it never existed, and until a few months now its been nothing but problematic, and as good as gg is, id rather use something that actually does work

unless im stupid, accessing support and creating an actual ticket is impossible? am i incorrect?

[high skiff]

youre incorrect

#official-support

[shadow raft]

would you mind showing me a button on the website that actually says create ticket? rather than shoving support articles in your face? and redirecting you to square one:?

[topaz nimbus]

deactivate your ad blocker and see for yourself

[shadow raft]

i have 😭

[topaz nimbus]

then your should see a chat bubble?

[shadow raft]

nope

[topaz nimbus]

bottom right?

[shadow raft]

apologies, had to fully deactivate like 3 extensions. thank you

[topaz nimbus]

https://tenor.com/view/skeleton-spin-fan-rope-gif-25248314

[shadow raft]

are you familiar with the moments problem i explained? in regards to choppy playback?

[topaz nimbus]

Nope, ain't using moments

[shadow raft]

Gotcha, thanks anyway

[topaz nimbus]

np

[tawdry talon]

Hello everyone, I'm new here!

[main peak]

hi im new can you give me free discord nitro code

[tawdry zephyr]

why can i hear myself in arctis 7p+ wireless

[slender brook]

because you have the sidetone wheel turned up

[rocky hazel]

how do i get the nitro

[hardy tusk]

anyone know why as of the last few days the sonar app keeps switching my audio device (in the sonar app) to the desktop speakers?

I'll be using the headset fine for like 20 minutes and then suddenly sonar has the device set to the speakers. Nothing has changed during this window with any of the audio

and the headset isn't turning off or cutting out, no beeps, nothing. And it will stay as the speakers until I manually change it back to the headset in sonar

[native wagon]

guy any one else tkl keyboard has delay when im moving in game and stop pressing the keys i still move for a lil after not pressing them

[fair comet]

YO why are my seige clips sound not synced with the game play?

if i delete steel series and then re download it, would i still have all my clips?

[deep ledge]

any tips four sound settings apex legens ? I switch from ps5 to pc and its terrible whit sonar

[gusty kayak]

Hey Guys, I'm thinking about to order the Steelseries TUSQ In-Ear for gaming. Anyone of you have these and can tell me how good the sound quality is?

[night rock]

can someone help me fix my apex pro mini

ill pay

wsed#@b}|ASDcfghjklmnvxz

[civic citrus]

can anyone help me out with getting my headset connected?

[empty kite]

when steelseries gonna add a new lighting?

[civic citrus]

@strange finch Can you help me with connecting my headset?

[hazy raft]

Can someone help me with the mic

[stray axle]

Anyone know a good location to find eqs for the nova pros

[tawdry zephyr]

does anyone know why my mic is so quite on artics 7p+ wireless

[safe willow]

I want to take advantage of SteelSeries' discord free nitro offer, but how do I do it?

[mental yacht]

I ain’t doing it at all lol 😂

[topaz nimbus]

https://discord.com/channels/299040363123965952/1259898041452724274

[twilit cradle]

Never cause theyr are stuck in the past with rereleasing the same thing again and again without major upgrade or anything and plus with a lot of bug

[jovial vault]

Does anyone use Arctis Pro Wireless plus Alias pro

together

Seen on reddit how you can make it if you mute your headset mic it can mute alias

[woven gorge]

does anyone know how to fix this issue ive been having my steelseries keeps clipping my screen and i want it to clip just the game and when i go to game detection to switch screen to game it doesnt give me the option

[lethal siren]

hi i dont like video games

anyone else not a fan

this is cucumberrich's wife

[polar quiver]

@civic citrusdon't ping mods for help do you not read the rules of channels ?

[civic citrus]

Nope lol

[hardy tusk]

anyone know on this? It's making me want to toss this headset

this app is relentlessly annoying

[stark rampart]

That's a shame, you're missing out on a lot of great experiences that way.

I would argue that saying something like that is like saying you don't like any movies at all. I'm sure there's a game for you out there and don't listen to what some people say, it doesn't matter what kind of gaming you prefer be it console or PC, handheld or mobile gaming. It's all gaming and lots of fun :)

[mental yacht]

The amount of issues is obviously telling that the QC is NOT good. I’m not hating on SteelSeries, I’m just saying that with the amount of mentions about issues with their products, I’m just thinking that the QC needs to be managed more

Most of the same issues are being mentioned all the time

It definitely could be improved, and once it does, that will be great

The software is literally critical condition, and it needs to be fixed ASAP

Filled with components that can EASILY be uninstalled

The home menu in their software shows ads and other related BS

It doesn’t even show what PRODUCTS you’re current have connected on startup

I only use the Engine for my keyboard, so having everything else is pointless bloat

Sorry for my rant, I just couldn’t hold it in

[stark rampart]

Hey @mental yacht
You're welcome to make suggestions in #1070392859125104660 - please use the #official-support website for help from SteelSeries.

You can disable features that you don't want to use like Sonar or Moments.

[mental yacht]

I know I can disable them

But I want to uninstall them to rid them off of my screen, hiding them from my sight

I don’t wanna just disable it, I want to uninstall it completely

I’m really sorry for my complaining, I just can’t with this anymore

[high skiff]

okay so just

uninstall the gg software

[stark rampart]

Fixed

[undone turret]

😂

👍

[vital lotus]

stay focused on fortnite mane, yk what i'm sayin. build, get a lot of materials, get a good team. the way to get a dub, is get a good team. that's all u need.

[jolly radish]

Steel series people opinions on steel

[noble sierra]

yo i need help

im on a discord call and the people in the call can hear my game on roblox and whenever they talk it can be heard on voice chat if im unmuted and i be getting violations when they cuss

[grizzled quiver]

oh wait i hsould put this in community support

[plush wraith]

quick question does chat mix work for in-game voice chat or only like a discord call and game audio?

[plush wraith]

curious because when I set it all the way to the chat side game and voice got muted

[noble sierra]

can someone help me witht his please

anyone

[gray adder]

oh the dread of my headset sounding like im 50 miles under the ocean

[timid shuttle]

hi guys where do i claim free niro

nitro

[high nest]

hey i just got an Arctis Nova 1 and ive installed the software but the sonar isnt picking it up, can anyone help?

[novel forge]

can someone help me

[lavish prawn]

I can't claim it either

[soft stream]

Is it possible to turn off desktop throughput with Sonar? Because since I am using this, I cannot stream desktop without everyone in discord hearing themselves and my input too.

[polar quiver]

@hardy tuskdid you read the 12 inch thick gg manual ?

[brittle oak]

Hello, I have a problem, I have Arctis 7+ and when I want to change the chatmix, when I turn the dial in the headphones, nothing changes. Can it be changed manually?

[stark rampart]

https://discord.com/channels/299040363123965952/1259898041452724274

[stark rampart]

https://discord.com/channels/299040363123965952/1259898041452724274

[brittle oak]

Lenart can you help me :((

[stark rampart]

I would if I could

Contact support if you don't find a solution here

[brittle oak]

Where is support

[hardy tusk]

Lol seriously man, it's wild

[stray axle]

guys i just bought aerox9 today i have question is there a way to create Mouse Button 9 ?

[sacred kestrel]

I have a problem it wont recognize a game

[stark rampart]

#official-support

[tame coral]

bruh

mic dont work

[lament echo]

How do I get 1 month of free nitro with Steelseries?

[pearl dove]

hi how to get discord from steelseries gg softwear?

[stark rampart]

https://discord.com/channels/299040363123965952/1259898041452724274

And don't ping mods or staff for support :)

[stark rampart]

https://discord.com/channels/299040363123965952/1259898041452724274

[pearl dove]

my bad bro

wont happen again :D

[lament echo]

I don't know how to get the key

[tame coral]

how do i fix my artic 5 wired microphone

it hasnt worked for 3 months

i dont think its a physical issue

[stark rampart]

No problem :)

[scarlet bloom]

bro my steelseries never works to open

[stark rampart]

Use the thread, it has all the information you need

[desert cradle]

steelseries quality is just so good, second headset broke

last one was 3 months until something broken, this one is 6 months

how to contact support? i press "contact us" and it brings me to page to try some stuff and no button to contant someone

[rotund yoke]

open chat in bottom right

if you don't see the chat then it's likely being blocked by an adblocker/script blocker

[desert cradle]

thanks, finally someone reply

🤦‍♂️

[rotund yoke]

uninstall it

[desert cradle]

Lago, maybe know what could be the issue? #1275113413487362109

[tame coral]

i refunded my headset

🤑

[knotty cosmos]

Any ETA on all apex keyboards being able to do SOCD?

[rotund yoke]

do the steps in the screenshot you posted? it sounds like the headset is frozen and stuck on so the hardware reset is the only way to fix it (otherwise you'd need to wait for the battery to drain completely)

[rotund yoke]

did they even promise it to all keyboards? right now it's only on the apex pros.

[desert cradle]

need to find paper clip

[desert cradle]

thanks

[rain condor]

i just got my the wireless artic 1 and the mic just stopped working when i got the steelseries engine

[vestal forum]

is sonar down?

[rain condor]

?

[deep fern]

i need some help

[lime tangle]

is there someone who knows anything about the artic nova pros buzzing noize? is that normal on these? looked at redit and there was a few who knew about it

i just returned mine but i actually loved how they was sitting

[raven lotus]

dude i cant get my nitro

:(

[stray axle]

anyone know why do i hear my self with my new headset that i just got and i checked wvery tutorial and that but none helped?

[somber portal]

Many SteelSeries headsets come with Sidetone, which allow you to hear yourself through the headset’s mic for better clarity when talking.

For most headsets, the volume of the Sidetone can be lowered in SteelSeries Engine, which is part of GG. GG can be downloaded here: https://steelseries.com/gg

If you have a “Playstation” version of a headset (such as the Arctis Nova 7P) then your headset may have a physical wheel on the headset for turning the sidetone down.

For analog headsets that use the 3.5mm headphone port, sidetone may be generated by your on-board audio devices. Please refer to your computer manufacturer’s support for more help

[stray axle]

#1047622297382567936 can you help? 🥲

[sweet palm]

guys i need help this new sonar feature is destroying everythink how can i delet this i dont want steelseries to control my headset

pls help its important

i found it

[stark rampart]

Maybe never? Apex Pro keyboards are supported currently with nothing announced for other models

[stark rampart]

https://discord.com/channels/299040363123965952/1259898041452724274

[polar quiver]

@hardy tuskit's a joke but glad you took me seriously 😂

@clever lanternyes send it back to manufacturer and ask for the 9th button

@lament echogo to a locksmith

@vestal forumnope sonar is working in all our subs so it cannot be down

@sweet palmdamn and i thought we'd made it harder to find

@stray axledid you check every tutorial though did you check steelseries.com/support ?

[stray axle]

@polar quiver can you help me too 😄

[polar quiver]

@stray axlei don't know what virus symtoms do you have ?

[stray axle]

my apex pro keyboard's rgb key issue #1047622297382567936

[polar quiver]

@stray axlenope i am no good with keyboards they either work or don't so if your in warranty or less than 30 day from purchase return to retailer if over 30 days then goto steelseries.com/support

[stray axle]

alr, thanks

[hardy tusk]

I didn't xP I was also memeing --- but honestly this stuff is just obnoxious. Unfortunately it is still doing that too. Going to try an earlier version I guess but it's just wild how often you have to troubleshoot this app

[polar quiver]

@hardy tuskwhats your system because i have zero problems with the software

[dusty gulch]

my new headphones are seeing in windows at xbox controller they are Arctis 7x+

and i cant upgrade them or nothing in engine

[hardy tusk]

windows 11, arctis 7+, app version is current 68.0.0
not behind on any windows updates or anything of the sort
Current issue is I'll be sitting at my desk literally 1 foot away from the dongle and periodically (sometimes every hour sometimes every couple hours, 15 minutes, who knows) the sonar app will automatically swap the audio device to the desktop speakers.
It will not change it back until I manually go into the sonar app and switch it back.

[polar quiver]

@hardy tuskhere is the rule of thumb mother board and cpu work fine so bios should if bios works fine so should windows if windows works fine so should steelseries other drivers corrupt and also cause conflicts but all in all steelseries drivers are pretty stable

[hardy tusk]

I know no way to verify if anything else is not functioning correctly --- I have absolutely zero other issues on my PC in any context.

[high skiff]

is this fallback settings

[polar quiver]

@hardy tuskonly thing wrong there is you didn't remove everything else from the backup device switch

[hardy tusk]

Ok that has changed --- I just remember this being a toggle button

but wait --- why would I have to remove all the audio devices?
Originally I had this setup so Sonar was the default device, that way when I closed the app it would automatically fallback to the speakers.

[polar quiver]

@hardy tuski did ask if you had read the manual

[hardy tusk]

Why would this be causing it to randomly switch while the app is still open?

[polar quiver]

@hardy tuskwhen there is a fault i remove everything except for the arctis or device i need working

then when that is working i replace

[hardy tusk]

Hmmm, seems very unintuitive but I did it and it still seems to function as I described above, I close the app and it falls back to the speakers

sounds good I'll see if the issue occurs again with the app

[dawn jay]

hey does anyone mind helping me with my mic im using 7 wireless with a blue yeti and i cant hear/ choopy sounds

[somber portal]

SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar.

Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.

This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.

You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.

[high skiff]

@hardy tusk

configure your fallback settings and see if it still persists

[hardy tusk]

Yea I took dogeatdog's advice already on it, removed all devices except the headset

again, no idea why it would be triggering now since that setting has always been on, this just started happening recently

But I set it, when I'm using the headset on discord later today we'll see if my issue occurs again

[dusty gulch]

funny story i buy new 7x+ because in manual at page 15 they said chatmix should work via dial while sonar installed

so i think my pair is broken

buy new one

same problem, i dont know if im very lucky about this and have to try next one or wtf is wrong with steelseries and why lying in manual

[limber badger]

new sensei pro mini leaked

[swift plank]

Coding discord bots!! hmu

[crisp prairie]

can someone help me w the arctis nova 1's

my friends cant hear me for shi

[pallid jolt]

Hey everyone,

We’re looking for some folks to help us test a new feature in Sonar. Your feedback is really important to us, and we’d appreciate hearing your thoughts.

Details:

Format: Online session
Duration: 30-45 minutes
Recording: The session will be recorded for research purposes only (screen and voice, and additionally camera if you're up for it). It will never be published.

Thank You Perk:
As a token of our appreciation, you’ll receive a one-time 40% off code for our online store.

How to Join:
If you’re interested, please book a spot using this link: https://outlook-sdf.office.com/bookwithme/user/[e-mail]/meetingtype/SVRwCe7HMUGxuT6WGxi68g2?anonymous&ep=mlink

Thanks for considering this opportunity to help us improve Sonar. We look forward to hearing from you!

Anna

[lethal valve]

Sad day 😔

[scarlet bloom]

bro my steelseries app isnt working, its just not launching

[surreal torrent]

hello gents, where can i get help for the steelseries gg sonar app

[thorn python]

does anyone know if there is any community made app for valorant in the engine? like macros for the illuminations

[rotund yoke]

unfortunately we don't really see community made apps since it requires accessing game data. so usually the apps that are in engine were made directly by the game devs. otherwise if there's a third party program trying to access data it shouldn't, it'll likely get detected by anticheat

[stark rampart]

And the last day too, don't do it :)

[short swift]

guys i need help i cant claim my 1 free nitro

of 1 month

[undone turret]

error code?

[tacit widget]

hey guys

I just got my artic pro wireless yesterday and Do i charge the little battery that comes with it that i put in the headset or do i plug the charger in the headset?

[grizzled quiver]

Doesn’t one else’s apex pro rgb just turn off or freeze after an hour or 2 after the new firmware update?

[tacit widget]

Mine died and i need help

[grizzled quiver]

rip

I got the wired one

[tacit widget]

I heavily already dislike you now

[grizzled quiver]

I didn’t mean it in a mean way

[rotund yoke]

there's a spot on the base station to insert the spare battery. the base station will charge it as long as it has power.

[tacit widget]

Are you talking about the thing with the little led screen?

[rotund yoke]

yes, that's the base station.

[tacit widget]

And are you talking about the rectangle thing

[tacit widget]

So your basically saying the headset will never have to be plugged in?

[rotund yoke]

yes, that's the whole point of the battery system. when one battery runs out you just pull out the new one and use that while the other one charges.

[tacit widget]

Dayum!

This headset is worth it i guess

[tacit widget]

Thanks for telling me

[tacit widget]

Sorry

[grizzled quiver]

I’m assuming it isn’t the same issue as mine right? Mine just freezes after like 2 hours.

[stray axle]

not the same yea

[grizzled quiver]

I only had it for a year 😭

[stray axle]

my issue just happening when i open the steelseries gg xd

[grizzled quiver]

I contacted support about my issue and all they said last month was that “the devs are looking hard into this issue” after they made me try everything

[stray axle]

xDDDD

[grizzled quiver]

it happened after their latest firmware update for it too

[stray axle]

yea same 😦

steelseries issues

[grizzled quiver]

The only way I can fix the issue is by unplugging the keyboard and plugging it back in lol

fixes it for another 2 hours

[stray axle]

lmao

[grizzled quiver]

yeah idk xd

[stray axle]

its so interesting issue bro xd

[grizzled quiver]

I tried their beta firmware hoping it would fix it but it doesn’t, prob because there is no fix in that version either

It’s just to test their new feature I think

[stray axle]

hmm probably

[grizzled quiver]

Are you also using windows 11?

[stray axle]

yep

does it affect?

[grizzled quiver]

Well, none of the other ss devices started having issues just yet

Just the keyboard rgb

[stray axle]

same bro :/

[grizzled quiver]

I mean whole reason why I bought this keyboard was for the rgb and adjustable actuation

and cause it looked nice

[stray axle]

i bought this keyboard in the same way and it really bothers me to have such a problem, but unfortunately I cant fix it

[grizzled quiver]

The only thing I have that isn’t a SS is my mouse which is a Razer basilisk V3

Optical switch, need it for GD xd

[grizzled quiver]

It’s frustrating yeah.

Cya, hopefully your rgb problem gets fixed, same with mine too.

[stray axle]

cya, thanks hopefully your problem gets fixed too

[short swift]

Yes

It keeps saying unavailable

[undone turret]

Save your sound presets by screenshotting them or something like that then delete your steelseries and the current downloader you have and get the new one

On the website

[short swift]

I have the newest one

i installed it 2 hours ago

[undone turret]

Danggggg

Theres a command for other ways

[short swift]

See

[undone turret]

!nitro

Idk

[somber portal]

Get 1 month of Discord Nitro for FREE and discover its perks by getting our SteelSeries GG app.

✓ Valid for Discord users who have not subscribed to Nitro within the past 12 months
✓ Requires payment method

[undone turret]

Ermmm

Yh idk tbh

[stark rampart]

https://discord.com/channels/299040363123965952/1259898041452724274

[undone turret]

Fax

[glossy steeple]

Snap Tap was banned from CS2.

[eager delta]

gg no more snap tap/SOCD for CS2

https://store.steampowered.com/news/app/730/view/6500469346429600836

[glossy steeple]

ez i was faster

[eager delta]

https://tenor.com/view/veronica-mars-veronica-mars-season1-kristen-bell-joey-lauren-adams-geena-stafford-gif-17167755

[glossy steeple]

[ VacNet ]
Initial testing of VacNet 3.0 has begun on a limited set of matches. If you believe your match was incorrectly cancelled, email us the match details at [e-mail]
VAC LIVE !!!!!!!!!!!!!!

[undone raptor]

Hello!

[teal hatch]

yea is there a way to turn off and on snap tap? i like using it on other game but dont wanna get banned on cs

[undone raptor]

I am new for here

[fossil rock]

anyone else had an RMA denied with no explination? I paid for a new pair (becuase they wouldnt send a new one before the next step), and then followed the instructions to destroy the defective ones. THEN got a message that the RMA is being denied. Ticket closed.

[fiery basin]

found a way?

[glossy steeple]

??

[stark rampart]

Were you? :P
#1270785915157221517 message

[glossy steeple]

i was the first in this channel though

[stark rampart]

sure

[random urchin]

My Arctic 9x won’t play audio out the left ear is there something wrong with it? Also ignore missing mic cables.

Do the wires need to be resoldered

[undone turret]

goodwill pfp

[random urchin]

It’s the finder icon from macOS

[undone turret]

goodwill

[random urchin]

Ok

[deft garden]

the sound limiter feature is really annoying

cant find the setting in ggs for my Nova 7x+

[silent jetty]

My audio wont play with my arctis 7p headphones is there specific settings needed, I can Hear but cannot speak

[plucky knot]

hello

i cant open sonar page'

i tried to exit and join steelseries gg

and off and on pv

pc

plz help

[midnight wraith]

guyz, engine is burning my lap

[midnight wraith]

sorry, but idk

[barren slate]

where do I find the drivers for arctis nova pro?

[midnight wraith]

check windows update first

[barren slate]

it only had updates for .net framework and microsoft defender on a fresh install 🤔

[midnight wraith]

:v

btw, does it have drivers?

irdk

but you can use any driver upgrader tool

like driverscloud

[barren slate]

I feel like it should have some kind of audio drivers but my headphone's gameDAC is as dead as a doorknob

it was working just fine this morning and when I reset my PC it's just not being recognized

I thought downloading the steelseries GG software was the ticket but nope

[midnight wraith]

try reseting the headset

if u can

you can search that on yt

btw, does someone know how to desactivate sonar?

[midnight lotus]

is there any way to disable snap tap or revert firmware in light of valve's ban on it

[midnight wraith]

and thissssss

[midnight wraith]

oh right

i don't know

[midnight lotus]

or am i just gatekept from playing cs2 because the feature is still barely done after a month

[midnight wraith]

xddd

[barren slate]

I figured it out so essentially I had to pull out the cord going from the gameDAC to the Xbox then the PC recognized it instantly

[midnight wraith]

and do you know why i cant update the firmware?

[barren slate]

if only I could read spanish 😦

[midnight wraith]

wait i'll transalte

[stray axle]

why does my aerox mouse scroll up when i scroll down

[midnight wraith]

physical problem

maybe

[stray axle]

So fast?

[midnight wraith]

go to my thread

@barren slate

[stray axle]

and the cable on my nova 3 keeps disconnecting

[midnight wraith]

that's the first thing i thinked

[stray axle]

razer's software is bad, and the mouse sensor had issues (it was a 100$ mouse, and it wasnt comfortable either)

razers headphones bad too, the sound was so bad

Corsair good for a lot of time

and steelseries doesnt have good usbc cables nor a good mouse wheel

[undone turret]

??

[midnight wraith]

that uses so much resources

(downs me 60 fps)

[midnight wraith]

meh

i like steelseries for headsets

[undone turret]

200mb of ram

[midnight wraith]

i use a 5 dollar mouse

[stray axle]

me too

but

[midnight wraith]

actually 32 gb

[stray axle]

the cable

[undone turret]

steelseries uses 200 mb of ram

[stray axle]

is so bad

let me check if its clean

[undone turret]

222

ez

[stray axle]

thats if you have the window open

[undone turret]

its minimized

[midnight wraith]

i mean cpu

[stray axle]

yes

close it to the tray

and check if its still

i have sonar but im using streamer mode and its full of effects it takes like 143

Discord is taking 700MB

[undone turret]

270 mb ram

when in the tray

[stray axle]

idk

oh

you are using

moments

100%

[undone turret]

no

[stray axle]

idk then

my discord almost takes 1GB ram

omg

[undone turret]

mine takes 400

[stray axle]

there are linux distros take less ram than my discord

im full of plugins anyway so thats definitely why

[undone turret]

u have hardware acceleration on? that might make it take more ram i guess

[stray axle]

yes

its take gpu too but its just a little bit

[undone turret]

6%

[undone turret]

[midnight wraith]

th

[undone turret]

wheres my snare

[midnight wraith]

here

[undone turret]

🎵

[midnight wraith]

everything i am

[undone turret]

🚔

[neat tulip]

go into the settings and under general there should be an option to turn sonar off

and no you don’t need sonar to update your stuff, you can live without it since it does fuck with all of your audio

[undone turret]

alibaba mouse

[vocal horizon]

how do i disable snap tap on my keyboard

I keep getting kicked from CS

[undone turret]

throw away the keyboard

[civic sluice]

hey does anyone have issues with sidetone and hearing a buzzing noise in their nova pros

its not that bad tbh but its there

[high skiff]

roll back steelseries version

[fiery basin]

Does that roll back the firmware? I don't think so

[high skiff]

it should ask you to update your keyboard

that is assuming i remember correctly

[fiery basin]

Ah, okay. Thanks

Will try tmrw

[stray axle]

uyh

when io downkloaded the steelseries GG app, my performance of my games just automatically went like bad.

[stark rampart]

Please keep religion out of the server :)

[stray axle]

on bo3. in the LOBBY

im getting drops to 120 fps constantly like every second

and 1 fps freezes

[rose thorn]

how do i check my gallery in momments?

[stark rampart]

English only please :)

[stray axle]

wowzers

ight ic

[stark rampart]

#1270785915157221517 message

[rose thorn]

can someone tell me how to check my gallery in moments

[stray axle]

can someone tell mr why my performance is bad now agrt downloading steelseries gg

and even when i delete it it wont ix nothing

ight bet.

[vital yoke]

English or Spanish

[stray axle]

bet then.

[vital yoke]

English or Spanish@stark rampart

[polar quiver]

@vital yokesolo en inglese

por favor

[high skiff]

english

literally said "english only"

[vital yoke]

Well

[polar quiver]

@vital yokeyep you get water out of one

[vital yoke]

that?

[stark rampart]

English only please

No Spanish

[vital yoke]

Okay👌

[nocturne raven]

Why touch not working

[midnight wraith]

thanks :D

[midnight wraith]

oh, i'm sorry

[stark rampart]

No problem :)

[haughty tulip]

Steelseries app letting route discord app to chat channel

[sick flame]

Is there actually a deference between these two products?

https://steelseries.com/gaming-headsets/arctis-nova-pro-wireless-pc-playstation?color=black

https://steelseries.com/gaming-headsets/arctis-nova-pro-wireless-playstation-pc?color=black

[stray axle]

I ain’t reading allat

[stray axle]

Isn’t this an English speaking server

[stark rampart]

It is :)

Some people just like to complain and announce their departure like it's an airport or something

[stray axle]

Idk why I’m in this server even tho I use Razer products

I mean I have a steelseries keyboard laying around somewhere

[tulip horizon]

https://store.steampowered.com/news/app/730/view/6500469346429581891 "Certain types of movement/shooting input automation such as hardware-assisted counter strafing will now be detected on Valve official servers, resulting in a kick from the match"

Seen reports ppl with SOCD are also getting kicked

[tulip horizon]

Can someone confirm im using the regular firmware, so not the one with the SOCD firmware?

[undone turret]

just test it

[tulip horizon]

Right, I'm using regular firmware

[limber badger]

no, but wait a little

[limber badger]

HELP my headset doesnt work anymore, instead of reading support suggestions on the website i will come here, xd, those people flood this server