#💬-general
1 messages · Page 156 of 1
yo my sonar doesnt detect my mic
DAMN THAT PHONE IS FUCKED
yeah I need to replace the battery and screen
the guy I actually care about is in pretty good shape still
not a single crack, and its from 2009
original battery too
how do i change corsshair in the aim trainer
why when im updating the firmware its getting stuck on the upload bar and not moving at all
fr?
will they make an update to snap tap where u can bind any key
Ksa-sbikeng
I'd have to assume so, probably not super significant but u could check the weight of it
when its out of beta probably
Why arent the giveaway keys working?
an even worse problem manifested itself in my headphones
this one might actually hurt me
so, arctis nova 5
first issue was with the microphone
which i can gladly avoid, and the headphones work
but recently this started happening
when my headphones were on for a bit without music
this high pitched fucking droning noise started blasting out of my right earcup
when i tinker around with audio and play something
it disappears for around 6 seconds before it starts again
Clean up the table
See my bio
nothing to clean
literally 2 cables, a mouse and a phone
Has anyone had the issue before where the mouse begins to have a life of its own?
Currently mine just drags to the top
how did you manage to get stick drift on a mouse
Hey guys, I have a question.
My rival 600 freezes, locks up sometimes until I hold CPI button to reset the mouse. Is it a firmware issue?
im at my grandmas house and dont know what i shuld even do
what are you trying to do
trying to get enuth storage for 1 screenshot
use another storage device or clear some space
i just can't use sonar
ive added a game in the game detection but moments still doesnt detect it when i launch
For how much longer will the illumination for legacy apex pro be broken? its been months at this point
Contact #official-support if you're having issues, there's no support staff here as it isn't a support server :)
I'm assuming you mean TKL? Because my Legacy Apex Pro full size doesn't have any issues
@stark rampart should i get out and just walk home
Then you'd have to go back and get the car later
Just chill in the car with AC and some vibing tunes
Typical dutch traffic
is free nitro in steel series yet
free nitro has been on steel series gg for a while now
can i get it still
yes
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Sounds like you need help (click on the button) :P
guys, which one is the mouspad?
I'm following guide on how to fix lightning on my qck prims mouspad and i cant find my mouspad in human interface devices
in case you didn't find it yet, click "View" at the top and select "Devices by container"
It seems like the rgb problem is a super common issue
no
it isnt
but when you search "rgb problem on qck prism" you will see results about it
chat join dc in my bio hosting gw for nitro rn
Hope i can fix it and this isnt a permament issue
when did you buy it
Like 3 years ago i cant remember
this issue appeared after a year or so
Done @high skiff @slender brook the issue persists after following steelseries guide
have you tried contacting support themselves
ia socd bannable?
Wdymmm
Like if you're running forward you can strafe with S and insta shoot with high accuracy if snap tap exist
i cant find a replacement scroll encoder for the aerox 9, would a naga scroll encoder be compatible?
anyone here who can recommend an audio spectrum analyzer software to use with the GG sonar eq?
Nah, it's not like Valve or Rito give a f anyway
AFAIK only ESEA forbids null binds, but allows snap tap/socd, weird
Hi. Can you help me: how do I walk with the W key if I press it easily, and run if I hold down the W hard? Steelseries Apex Pro
adjust the actuations points
hei guys somebody have a preset for the TKL pro for Warzone ??
dual actuation
i expained it to him in a dm
nice of u
There is a Discord reward in the application, but it says try again later. Does anyone know what this is?
can someone pls tell me how to record on steelseries
why is my update getting stuck like this
i also retried it by deleting the app and downloading back and doing all the steps and now it womt pop up
someone said to ask here
now it wont even pop up
Sounds like Nitro to me :)
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Use the help button
And ban generater also
How can't you? Anyway, not the place :)
We do :)
Anyone else having a issue after update where their mic isnt being muted for in ear
Hello anyone have Arctis 7+?
Have you turned sidetone off?
Many SteelSeries headsets come with Sidetone, which allow you to hear yourself through the headset’s mic for better clarity when talking.
For most headsets, the volume of the Sidetone can be lowered in SteelSeries Engine, which is part of GG. GG can be downloaded here: https://steelseries.com/gg
If you have a “Playstation” version of a headset (such as the Arctis Nova 7P) then your headset may have a physical wheel on the headset for turning the sidetone down.
For analog headsets that use the 3.5mm headphone port, sidetone may be generated by your on-board audio devices. Please refer to your computer manufacturer’s support for more help
My headset Arctis 7+ is not working in charge how can i fix? 😢
lowkey forgot
What i didnt understand
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can somebody help, I have the arctis 7+ and it keeps on saying reconnect not matter how many times I reconnect / restart, anybody who can help?
Is it saying "reconnect headset"?
Yes
However, when I remove the wireless dongle, I can't use the headset while charging.
Do you think it is a software thing?
Exactly the same one
I joined to see if anybody else is having it
hey how do i turn off sonar
Settings
Have you tried re-pairing it?
I'm not sure how.
It's in the manual https://downloads.steelseriescdn.com/guides/H_Arctis_7+_PIG_web.pdf
Thank you
You're welcome ☺️
im free.
"2 Use the 13 USB-C Charging Cable to connect
the headset to the same PC." @stark rampart Would I be able to use any usb-c cable? I believe that my one from the box is glitching
Yes with power only cables as the exception
okay, thank you
You're welcome ☺️
@stark rampart i might buy the 2023 tkl..
my pc has multiple accounts and sonar just refuses to work when relogging in on my main account

I didn't, nothing works
A ridiculous bug that needs to be fixed urgently
yes
Let me know when you find a solution
If I do find one you will be the first to know (If there is a solution)
Thx
im stuck in this help
hey guys how do i stop steel series gg app to stop using my microphone
Does steelseries have actual tech support or do they depend on customers to do their work?
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936.
Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
There you go :)
That's a lot of vertical space to say no, there's no technical support. The "Contact us" button sends you to knowledge base. I know how to change batteries in my headset, and I know how to reinstall the app. I want to know why my chatmix is not working
They also don't offer version list for gg for easy rollback, cause why
Yes there is?
Go to the support website and click on the chat icon
this https://support.steelseries.com/hc/en-us?solvvy=true support site has no such button for me. I've created an account, confirmed my email and logged in
Do you use an adblocker? Turn it off
Please don't ping mods or staff for support
It's litterally in the rules you agreed to for one :D
Also this isn't a support server and there's no support staff here
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But click on the help button there ☝️
The Nitro promo? Nope
"Starting from July 1, 2024 (10AM PST) to October 31, 2024 (11:59PM PST), SteelSeries GG users can claim 1 month of Discord Nitro."
Sounds like you need to click on the help button :P
There's tips to get it working
And it tells you what to do if the tips aren't helping (spoiler alert: contact support)
i might as well contact support
Guys my apex ss keyboard didn’t do triple edit in fn please help
uhh
just press the bottom one
lol ik how to find but i dont see the code there
whats the point of clicking the last option when i alrd know where it is
press the top one then
or the middle one
literally any of them
the idea is to just talk to support
bruh i pressed same buttons 2 times where is the contact form at
are you able to type
ye
ok lemme see now
could anyone help me? im having trouble with my siege audio on pc
So the tips do help :)
Basically it just sounds really quiet with the headset turned up and the game volumr on the headset is max
You're welcome :)
Why not? :(
Ahh. Well you can share the link with a friend then
bro i got my new apex pro tkl 2023
and the same issue with rapid trigger is happening after i returned my other apex pro tkl 2023
when i lay my finger a little bit it spams the key
why my gamedac not showing game stat?
ebe ebe ebe
is this normal???
I was configuring a couple of macro keys on an Apex 7 and I noticed that in the meta section there are fewer options than if I replaced the key, is it normal?
For example, from the meta assignments I can't change the keyboard configuration or launch an application, however, if I replace the key I can. Sorry for my bad English.
that's correct, meta layer is more limited
halo
ok, it's a shame really
why my gamedac not showing game stat? like cs2 game stat
gamedac? the one with the headsets?
Hi, just a quick question I wanted to reinstall GG since Sonar doesn't load but I would like to save my eq settings before, can anyone tell me where I find the files for the eqs?
yeah it doesnt show any game stats
do you have the CS2 app turned on in Engine? are you playing regular competitive mode?
it supose to,i accidently turned on for my mouse and my scrollwheel cahnged collor by my hp
try ending GG in task manager and reopen it
but now i dont how turn it on for mouse and dac
the gamedac displays game stats??
for only a few games, but yes there's some apps in engine you can turn on
Did that already also started it in admin mode and also tried restarting my pc
is that new?
how
yes
makes sense
just how to turn on that option?
in the gamesense maybe?
did you end the background tasks 2?
just go into the apps page in engine to turn it on. you can also click on the app to customize it and change what events are shown
yes
oh yes that might work
fuck yes it its
thx u so much
can i put custom image on gamedac?
nah, that's only a feature on keyboards
nwm i found it
@wild flame Reinstalling fixed it and I found the eqs ty
is there any word on a new full size apex pro coming out? My current one is starting to get affected by wear and tear (coming up on 4 years now), so I'm interested
I can't get the one month discord nitro gift, it gives an error and says try again.
What can I do about this issue?
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what's up guys, I have an arctis nova pro wireless headset I got 6 months ago. love steel series. randomly this morning while I was on a conference call, the base station restarted itself and now it's bricked. I unplug & replug it back in, screen shows everything as normal for a whole 2 seconds and then it turns itself off and goes non-responsive. Headset works fine. I really don't want a $350 paper weight. has anybody ever experienced this before? also, how do you submit an RMA request? their support site has everything except a button to create a ticket... I bought through amazon.
also, can't find a support channel on here so posting it here
where did you even find a chat option?
its at right side bottom an orange icon
with a text bubble thingy
try swapping the cable, and using different usb ports
😦
uh what
ah okay
Brave pop up blocker must block it
no problem man have a good one
yea sometimes add blockers do that
shoot I'm just getting started hahaha
but yea there u go
I don't have a cable to swap the base with, unless any USB to USB-c cable would work you think? probably has it's own voltage meter so I guess I could do that actually huh?
any cable should work just fine
for any hardware issue its good to eliminate easy to test variables first. So diff cable and usb slots are a good start
I was also gonna try using my arctis pro wireless base lol, since I also have a pair of those from a while back. would that work with the nova's?
I also believe this happened when I updated my GG software. so i uninstalled GG, just reinstalled it, and v68 won't open now
is it one of those wired ones?
nah not really, it's basically the last generation "pro" wireless
for the arctis pro wireless, rather than the arctis nova pro
doesnt hurt to try it, but you could just look it up to see if its compatable
Hi guys I’m currently playing offline on my pc as some builder have cut though the wires so no WiFi for a while. every now and then steel series gg pops up and tries to load when Ive gone down stairs etc. I look in event manager it says event 0 steelseries gg update service proxy. Can anyone help out?
do you not want it to launch? gg
I think that's just the helper service program
I don’t know it has launched twice since I’ve been playing Skyrim I don’t even know
Never normally play with out WiFi
so i just installed the beta for the SOCD on my apex pro, do i have to turn it on or toggle it somewhere or is just on by default now?
thanks :)
It just randomly comes up when away from pc
oh thats only coming up because you're offline
and the proxy can't connect obviously cuz no internet
it's doign that because you probably have GG set to auto update
Ohhhhh thanks mate
and when you're away from the PC because it can tell when you're not using your PC, so it likely is programmed to auto-update when you're not active, etc
no problem
can i make moments record my media mix too (spotify) without having to move it to gaming mix or anything
Hey probably a dumb question but how can i contact the support of steelseries ?? When i try to open a ticket on the website it always send me to the "SteelSeries Help Center"
Ty boss
@viral dust I love you baby I wanna give you a kiss, is was the USB-c cord LOL
just swapped my corsair deskpad usb-c into the base station and it's working now
jumpscare
gg ez
counting down the days till christmas (august 2025) @stark rampart
snap tap is CHEEKS for val
how do i fix the static in my arctis 9x wireless, I'm using it on my pc and it sounds like i am in a microwave at times, game audio and chat cut out then return static
It's always a little bit christmas in this household 😅
Is that a good thing or a bad thing? 😂
i loooove christmas
Why are there two keyboard profiles of each number in GG? Is one for on board and one for GG?
I feel like you'd get along with my gf then 😂
Hey, anyone experience a static on external speakers with the Steelseries Nova Pro Wireless? Only has this static when plugged into the receiver unit, not any other device
It can’t dynamically show actuation? Couldn’t you just take the data from this part of the OLED?
I'd LOVE a reactive setting that reacts to how far down the key is pressed
Has anyone done a 3D scan of the Arctis Nova 7 or PRO? I wanted the scan to create a 3D model for a charging dock similar to the Astro A50
hello
can anyone help with sonar + the giveaways section
- dont hear my mic
- i cant redeem keys??
bro this servers dead
agree
do yk how to do the nitro thing
its a steelseries thing tho
Hello, I was hoping someone would be able to help me with my issue. As of this morning, my Steel Series Nova Wireless Pro has not been recieving any audio from my computer. The microphone is working and I can still hear the beeping whenever I make any changes in my control box that is connected to my computer, however nothing from the computer itself.
Any recommendations on how to fix that?
check sonar audio outputs
All of them are linked to the headset but still no audio.
Is the giveaway going on or not?? I've been waiting all night and all day on someone to say something from Mayday about last night (my time)
Clueless over here lol
He have alot type of gen
Of stel series
Ban them
Selling generators in 10$-30$
I'm gettign very annoyed with Sonar. I have to keep opening it to swap the audio to my Headphones because it keeps defaulting it to my steel series speakers. How do I fix this? I want my headphones to always be priority.
you can change priority in the settings
Where? I can't find anythign with in the app to change the prio
Thank you!
no problem
CorseK

yo bros how do i make my steelseries mic louder
Almost everyone who has used this product for the last 2 days has a problem.
idk
Who?
Press the help button here
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It was 3 or 4 in the morning for most of Europe. We were sleeping 😅
Absolutely not lol
Man i love when some of my keyboard LEDs don't display blue
You should try to get it replaced if it bothers you
2 years old you wouldnt get it replaced with warranty anyway
dont even think my RAM warranty is 2 years
Hello why do I feel slower on my apex pro than my old keyboard
dunno
@modern bonedid you read the 12 inch thick manual for sonar ?
@solemn marsherm take it to a vet ?
guys why every old version of apex pro tkl ii see are offsale?
is it also open?
Yo! is it possible to mic monitor my Quadcast S and logitech G733 in steelseries sonar?
i joined how do i get free 1 month nitro imbroke
Disable Sonar and turn off voice activated Moments capture?
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Check out the faq above and click on help if you need it :)
did rn but i got another problem wich is annoying
so
when i leave my mouse idling like not moving it or being away from it
after some while the lights turn off and i wanna make the lights remain on forever
i dissabled everything
i have arctis nova 5 and its not charging it says reconnect headset all the time what can i do how can i solve that
i just cant claim it idk why
Follow the instructions :)
i downloaded steel series
@honest jayhave you had nitro in the past 12 months if you have you cannot get the free 1 month
can someone tell me abt my problem
nope i don't think there is a cure for that 🙂
it's a joke whats the problem
oh
read from here
i wrote there
@slim icehave you checked the windows default setting for your mouse .... have you checked gg for mouse default settings
The thread the button takes you gives you tips on how to solve issues and it gives you a place to ask others for help and tells you to contact support if the tips aren't helping :)
So like I said, read the instructions :D
what u mean windows default
@stark rampartis that the 12 inch thick instruction manual ?
Not exactly 😅
@slim iceok unplug mouse exit completely gg
But I'm curios @polar quiver - is there a reason why you never use the reply function?
Not to say there's anything wrong with not using it
u said to what to unplug? or turn off?
then plug mouse in different usb then check in control panel under mouse
habit
Fair enough 😄
@slim icewhere are you from ?
romania
i know english but like i dont understand what u want me to do
gotcha
call me i will share my screen
oh ok
guys i was usuing nahimic for pretty long now to boost sound volume and it was working fine
until today
and its just not making it loud anymore
i got a new keyboard everything else is exactly the same
@upper shellunplug keyboard and test then plug keyboard back in using different usb port
yeah no difference
nope
just the keyboard
got a corsair keyboard as a gift so installed its software
and disabled hyperX software
One message removed from a suspended account.
@upper shellmaybe a driver clash uninstall the hyperx completely then reinstall the corsair software
can't wolverine help ?
the sound is still loud on my headphones just not on my speakers
alr
guys anyone know that problem
need a bit more than mic
this means your computer is not detecting it being connected at all
did you miss me 🙂
uninstalled both and still not being loud
guess ill reinstall steelseries too
yeah and u downgraded software still having the issue
Contact support :)
Maybe, did you miss me? 😅
You'll have to do without me soon for a couple of weeks
Will be trying (keyword: trying) to stay out of Discord and work things from Monday. We'll see how it goes 😂
Flying to the US should help with that
i know but how can i fix it
have a fantastic time you will be missed i was on holiday you were supposed to miss my charismatic help and jokes lol
well to do that i would need to know make and model of your pc and if it is a laptop or desktop
its fixed turns out my speakers volume was just low from like the physical buttons 😭
desktop
😂 😂 😂 😂 😱
how is it connected wireless or audio jack
wireless
dongle ?
yea
can you check your dongle is set properly pls if need be re-pair the headset to the dongle
it saying me re pair it im pairing and try to charge and its immediately turned off and saying again reconnect headset
ok here is what to do unplug dongle replug different usb port charge the headset fully then try re-pairing the headset to the dongle
Thanks! I hope you had a great vacation
its not charging when its not pair
how long you had it ?
like 1 hour
take it back
but how can i know it fully charged i cant see the charge level
wow you'll enjoy it
Oh I'm sure I will. Went June last year as well
And there's a good chance I'll be captured by Kylo Ren multiple times.. Again 😅
i was really infuriated by the creaking noises every time i moved my head
so i just tightened the strap and its great
i like it
doesnt make the headset hurt my head anymore
feels natural
Is it constantly saying "reconnect headset"??
yes it is
i think it was fully drain
i dont know
i plug in to charge its instant go off and now i think its charging but i dont know sometimes light pinging sometimes not
I'm having the same issue
@polar quiver how can i know its charging when its not pair
this headset just hangin' out own its own 😆 switches on and off by itself i think its alive 😄
@craggy chasm Hey, where can i contact SteelSeries for business inquiries?
yo guys when i open my steelseries and i wanna save a new clip it doesnt work, i have uninstall and also changed keybind any tips?????????
chat the nitro thingy still works? smh
Yup
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I want free robux
We don't have any 😅
Oh
I clicked get key in free nitro
But it takes me to giveaway and I clicked nothing happend
Use the help button in the faq message above
Ok
CAN SOMEONE HELP ME in dms
Tf? Everything is closed on pc and cpu usage jumping with temperature
What can cause this?
No self promo please :)
Settings?
You're welcome :)
@stark rampart I HAVE A QUESTION
sorry for caps
what are the best settings for warzone 3
Look in #1209138827571232819 :)
MY HEADPHONS ARE LOGitech x pro #
Why?
You're not required to use SteelSeries to use Sonar
Can somebody help me or know what to do? yesterday my headset turnet off by itseld and now he doesn't want to go back on. I've checkt if the steelseries app detects my dongle and usb and it does. My PC also says in my audio and gear page that my headset is connected / detected, but in my steelseries engine it says 'reconnect headset'. Basically the app says that my headset isn't connected, but my PC doesn't so my headset isn't working.
Try out some presets and see what works best for you :)
Like Sonar?
fr?
yes
What's the name of the feature?
what could happen if the computer sees the headphones, but there is constant noise in them and there is no sound from the microphone?
you cant enable blue yeti with sonar
I'm not trying to?
Hellow can someone help me fix my artics wired mic problem
is not working for some reason...
can u send my it pls#
dl logitech g hub
what
this app is unlimited loading bro
For some reason when I run my mic through sonar it makes it really quiet, even though the volume should be max
when I use the input directly from the headset its fine
hello
i need help
i downloaded steelseries gg app so i can clip my games and its been working but i cant view my clips when i go into clip settings it says 23 clips available to download but when i check my folder they arent there and i dont know how to download them
my mic is not working
is there something like a macropad from steelseries?
is there a way to make sonar switch like when im in a game vc watching youtube
hey, my sonar is bugging
i cant hear my spotify, talk on games, etc
but when i change to "streamer mode" i can
but i hear myself when i change to it
how do i fix this?
Does steelseries offer a FULLY BLUETOOTH mouse that DOESN'T require a usb plug
no
no cuz this would be awful
Hi, i just wanted to ask is there any fix to the SteelSeriesGG giveway not working? Bcos i was reading reddit and many people had the same problem
why do i hear myself with my new headphones
can someone help me fix my artic nova 7 headset its really loud and idk how to fix it i have a headache lmao
mic sidetone?
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@proven fulcrum
try deleting steelseries and the installer and download the new installer from the website
worked for me
ok i gonna try
hi
please someone help me with this
yo how do i open a support ticket on the steelseries website?
my mouse buttons are not working
they get detected but the inputs dont register
yep i would go to disney world again but my back and hips hurt too much to wait in q'ds and friends leave me behind so thats why i went on the cruise instead
@scarlet startry changing discord to sonar game then try again
@slender mortarborrow a mouse
my apx pro tkl wireless recently started spammiung bhbhbh6bh6bh6bh6bh6bhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
yo can anyone help me with the clipping
everytime i turn it on it turns off out of nowhere
and idk wats a fix if tere is one
it just spams: bbh6lll allll the tiiime
is there any fix for iit?
?
bh6bh6bh6bh6bh6bh6bh6bh6bh6bh6bh6
spams thhat
why doesnt steelseries let me clip any game like roblox
Verify that Windows Game Mode is off
Windows game mode was introduced a number of years ago to provide a performance boost for games.
There have been numerous instances where game mode causes both game and capture issues. To verify that Windows game mode is off, go to Windows Settings > Gaming > Game Mode, and check the Game Mode toggle is "off".
Launch GG as Admin
Certain games run using a mode called "elevated permissions" that can prevent Moments from capturing clips. With elevated permissions, the game can allocate system resources in a way that maximizes game performance.
In order to capture games using this mode, you can start GG as admin.
@lean sparrow
anyone had the bug with steelseries where if you open any game ALL sound cuts out? And stars again if u close it? i know its steelseries gg bc when I uninstall it its fine\
idek i just got steelseries to clip but it stops clipping wihtout me pressing F12 aka my clipping hotkey
bro i cant even clipp
i tried that it didnt clip
it only clips valorant and all the games that are on steelseries
mybad
can u help me withthis @lean sparrow
ty leme try
Hi guys!
Anyone know if the steelseries apex pro mini wired had any updates in model from year 2022-2024.
Is anyone having their microphone stop working!!!?????
i need help my apex pro mini keyboards software wont work steeleries ggswont open
Got an arctic nova 7 the microphone stopped working for some reason anybody know the common problems ?
look in here
sometimes it will be in there and wont open when you try to launch the app
like its running but wont show i mean
is it worth $260 to get a custom built wooting 60he with gateron jades?
i mean the apex pro tkl wireless is $250 MSRP so its not too big of a difference
Got my tkl pro wired for £50😂
And why would you get a wireless keyboard lmao assuming it doesn’t leave ur desk
I mean just because
Why not
Really wish I’d gotten a wireless mouse though too… barely did any research when I asked.
No? Don't beg for stuff :)
OW
THERES A HORRIBLE BEEPING IN MY HEADPHONE
WHAT THE FUCK
ITS LOUD
LIKE INTERFERENCE
RIGHT EARCUP
I have never had so many issues with any headset in my life
I wish my fiance hadn't spent so much effort picking these out so I could just return them
Okay? I get issues are challenging but I'm not sure what we're supposed to do with that information :D
You haven't mentioned which headset or what the issues are.
Or even better, have you contacted support or started an RMA?
Sometimes discord is so quiet I have to crank all the output to max to hear anything, but every other noise including the discord connect/disconnect is deafening
Sometimes discord is normal but no other apps have audio output at all
Sometimes nothing has audio
My mic has never not once in all the messing with all the settings I could find worked at all
Why is it assigning different outputs to different apps outside of the windows default volume mixer and how tf do I make it stop
Install sonar, uninstall sonar, reinstall sonar. Still every time I turn on my computer it's a dice toss on what's gonna be loud and what's gonna be inaudible
Have you contacted support?
The chat bot that just directs you back to a useless FaQ?
Reinstall drivers, check windows privacy settings, ensure all apps have access etc etc
Check which output/input is selected in sound settings, yeah I tried all of the 5 different options there are for some god forsaken reason
The chat bot that let's you contact support if it can't help you
It literally only makes two attempts at helping you and then offers you to contact support
guys, sonar has been loading forever since I updated Windows 11
can someone halp?
i have been waiting for 10 minite
how do i unstuck it
hey everyone, have a problem with my arctis nova 1 headset, everything is correctly plugged but i cant say and even hear anything. today morning everything was alright, but after some time it broke down. somebody know the reason?
https://discord.com/channels/299040363123965952/1272142296032477266 here is a thread i made
Lennart if ur out there lmk what i could do 🙏
Why is it that the only PBT keycaps available for purchase with Nordic keycaps is the pudding keycaps, when the Apex Pro TKL 2023 comes with Nordic PBT keycaps? Am I missing something here?
im facing some issues now
Hey. I oppened a ticket but got no response. I have the ARCTIS 7P+ and I cannot get the spatial sound to work. I've done everything from reinstall drivers. reinstall sonar. reset the headphones but it won't work. it used to then one day it stopped. its made gaming horrible
@light magnetwhich version of gg
@turbid rampartyep uninstall the update then try if it works then reinstall then reinstall gg
@slim icedid you try using a diff usb port ?
and then re-pair it ?
sir...
thats
not the problem
it aint abt the usb
the dpi button on the mouse
is not clickable
its literally stuck
did you try google ?
how long you had this ?
i bought it few days ago
@cloud cedarhow long you had the headset ?
idk what to do to fix the button
@slim iceplease return it and get a proper mouse ie logitech
cuz like i bought this from an app just like ebay but in romania
no wth
and besides im pretty sure they dont accept returns that got bought from other peoples
hey everyone, have a problem with my arctis nova 1 headset, everything is correctly plugged but i cant say and even hear anything. today morning everything was alright, but after some time it broke down. somebody know the reason?
i reinsatlkled
folks, bought the arctis nova 3, says i have a firmware critical update, but the loading bar doesnt even start
idk how to un stuck the button
@slim icewell thats the price you pay for second hand ever wondered why they were selling it in the first place hmmm?
its not damaged nor scratched its in literal good condition
besides i cant just spend 300-400 bucks on a singular mouse
@slim icethen your only option is to google how to take the mouse apart
i did and i found nothing
@thorny cryptthis on a laptop ?
@thorny cryptok i'll ask again laptop or desktop
how do i open a ticket
desktop
yea i found absolutely nothing
@thorny cryptwired or wireless ?
wired
you using the audio splitter ?
yes\
Any new smol new mouse?
@slow tusk?
waiting on 2024 version of Aerox 3 Wireless
2 years
@slow tuskno idea ask steelseries
or 2025+?
@cloud cedarwhich country ?
UK
so like what do i do now
which month of purchase ?
i cant use the dpi button to change speed nor reset the mouse
@slim iceask jay2cents
who is that
December 2022
@slim iceyoutube google
how am i supposed to ask him that 💀
@slim iceexactly my point your asking questions i don't have the answers to
@cloud cedarwhat did you put in the support ticket ? reason i ask it can make a whole lot of difference how you term faults also when did you submit the ticket ?
@slim iceGO GOOGLE
@slim iceright here is the low down you purchased second hand you have no warranty your only option is to take the mouse apart and find out if the switch is broken if it is then it means a new mouse unless you can purchase the switch and solder it in
i cannot buy no new mouse
beg borrow
and i dont know how to take it appart
what u do not understand
i googled and i see nothing
about that
@slim iceGOOGLE
bro scream all much u want cuz idc i alrd googled and i found absolutely nothing
@slim ice if it’s broke, buy a new one, if it’s not broke, use it. If you can’t buy a new one wait. Leave the poor lad alone
i never said the mouse is broken
aint my fault u cant read bruh
Ive just read the last 2 messages you sent lad, not bothered going all the way up
All I see is you annoying people
ok bro 💀
When I say ticket. I mean on discord. not to them directly. I have been trying to trouble shoot before i do
im annoying people when im trying to fix my problem
yet that guy tells me to go to a random ass youtuber that i never heard off
fym
type him up ya knob
type him where in the comments? bro will not respond
there’s millions of YouTubers I haven’t heard of, yet I can seem to look them up
@cloud cedardo not wait you only got a few months left goto steelseries.com/support if bot cannot help it will give you a form to fill in and submit
im tryna get the dpi button unstuck and bro fr tells me to go up to a random youtuber to ask 💀 like make some sense???
Ok. Will do it now
Thank you
If nothing works, look up a video explaining how to open the mouse and attempt to fix it yourself
yea i found no videos
i can think of one but it involves a hammer
cause I couldn’t give a rats mate
You’re begging in a chat for help, yet won’t respect those who attempt to help you
Stop being a gimp and look it up yourself
i alrd did
how manny times u want me to say that
i have been looking for 1 hr straight
if there’s no videos, do it yourself lad
Nobody else is flying to your gaff to do it for ya
do it urself (yet i see no way of opening the mouse)
@slim iceask your dad
look up a video on how to open the mouse then
What is your model
Squeeze the sides of the mouse, apparently that works
what sides bro
buddy i dont understand what u mean by sides
Take 5 minutes to think about it
@slim icei just looked and found a disassembly instruction page so your full of it
learn to search
Honestly
@scarlet staryes
What?
@scarlet stari dmed you
Wireless mouse is mandatory nowadays
well my dad fixed it for me it works perfectly now
hey everyone, have a problem with arctis nova 1 headset, microphone and headphones are working correctly only in cs2 or valorant, but when it comes to discord I cant hear and say anything. I checked all my discord sound settings and everything seems allright. pls help
I press the Apex pro mini fn key, the orange light is on, but the fn key does not work. I cannot press the f1 f2 key. Is there a solution
i would love ss to make a product like the goxlr but just for sonar where you can do everything on there
update: now I repaired my microphone but i still cant hear anything on headphones.
please tell me a solution
.
@stark rampart
@thorny crypt a picture of your discord settings/voice and video and a picture of your sonar settings
@polar quiver
@drifting reefi am no good with keyboards they either work or they don't
sonar is off btw
:d
give me serv boost
@thorny cryptturn it on and show me what you have selected
you want all settings or only few of them?
all of them
no i need the drivers you selected for each channel
how can i check that?
it's ok found it
@thorny cryptok so in discord select for the microphone the sonar microphone and for the output the sonar chat one
then test
Hi
@thorny crypti know i read the 12 inch thick manual 😂 😂 😂
@stark ramparthiya and gives a wave
Please don't ping mods or staff for support :)
😦
I don't work here nor is there any support staff here
As this isn't a support server
NNNNNIIIICCEE
But while I do like to help people I'm not obligated to do so (obviously as I don't work for SteelSeries nor am I paid by them)
Stitch is great :)
Announcement for all COD players.
if u do not have the xbox gampas, its currently at 0.10$, it will give u the current battlepass and it will give you Bo6 so instead of paying 100$ i would do this,
Nice! I hope the game is good
a stitch in nine saves time
@icy lagoonwhenever i see cod i think of fish and chips
Anyone else have an issue where voice volume on the arctis nova pros has gotten low on discord out of nowhere? And/or does anyone know a fix?
You and I both
I'm not British enough for that :D
@polar quiver i have another problem
discord sound works correctly
but I cant hear anybody on vc
now discord sounds also dont work
anyone know any websites that sell the earcups? my nova pro wireless ear cups are a bit worse for wear now and they are out of stock on the oficial website which sucks 😦
anyone also have an issue with the betta firmware where the rgb complitly brakes when entering a match in cs?
Which country are you in? I'm using Wicked Cushions and they've been great for me
Amazon EU sells them
Ill check it out thank you 🙂 i want oens as similiar to the ones they come with as possible as love them
hello i need help my apex pro mini wireless keeps pressing random buttons on its own. i need help pls fast
?
Bro this prism is useless no?
Trying to get orange color or my stuff, 2 out of 3 gets orange, the other gets yellow
is there a way to get sound from the pc and the phone at the same time using the arctis pro wireless ?
@little pasturein what way ? give me what your wanting and i'll tell you if it can
@polar quiver have another problem with my headset, now it only doesnt work on vc
mic is ok but i cant hear anybody
Can someone tell me how to get the "steelseries orange" preset, but colorshift to black? lol
WHY is the steelseries app so laggy?
Is there a way to get apple music to route correctly in Sonar?
@thorny cryptchange it from sonar chat to sonar game in discord setting
tx
@hard igloobecause you either , have slow internet , haven't cleared your temp files out, do not have enough harddrive space alotted for pagefile do some pc maintenance
Hello! Does anyone know why my Fortnite game crashes when I have SteelSeries open?
@thorn salmonon a pc yes
I am on a PC
Whenever I try to move AMPLibraryAgent it just pops back to Game and gives an error
"Routing is not working as expected. REtry or route the audio directly in the app."
hello my apex pro mini wireless is just keeps pressing random buttons on its own. i need help pls
@thorn salmonyou have to maybe set it in the app settings like discord ?
@vast baycheck your keys to make sure non are stuck
there not i checkt
@vast baythen i would say hardware fault return it if possible
okay
I can't find any output settings in the apple music app, and I tried routing it through the PC settings but that didn't work
nevermind
it randomly moved to aux on its own
can i make moments record everything in my media mix as well
trying this again for a 3rd time. hi, my aerox 9 has an unresponsive side button(sometimes responds sometimes doesnt) and a scroll wheel that doesn't work. i have updated the engine, tried it on a different computer, same problems.
i really want to make this mouse work because it fits in my hand so well but other than that is it just crap?
Have you contacted support?
Keep in mind that this isn't a support server and there isn't any support staff here
Does anyone record gameplay using Nvidia GeForce Experience? I can't hear my friends voice coming through in the recordings. We talk via Discord. I can hear my own voice. Presumably this is because the recording doesn't pick up the chat channel. I could move Discord to Game channel but then I can't use the handy chat mix wheel. Does anyone know a way around this?
yeah, they said because i opened it up they won't deal with me
can i make moments record everything in my media mix as well?
I mean, that kinda makes sense
how u get the free nitro
how do i fix the scroll button it doesnt click
Pls nitro
I really hope that they make a newer model of the Apex pro TKL with some stuff changed...
Like I'd gladly pay extra for omnipoint switches on all of the keys and a spacebar with multiple LEDS
or a higher resolution for the screen
?
i still gte an error when tryna get free nitro bro
finally omg ig my account wasnt verified
tutorial please
help new steelseries user what is the best setting for hunt showdown game plzz
can i save this in like the screen config
like i choose the presets from screen
in keyboard screen there is presets but not all of them like i wanna choose aqua and some presets but i can't
what?
why when im click on this thing nothing happens
Get 1 month of Discord Nitro for FREE and discover its perks by getting our SteelSeries GG app.
✓ Valid for Discord users who have not subscribed to Nitro within the past 12 months
✓ Requires payment method
Click on the help button above
You too :)
See the faq message above
Er when i click it nothing happens
Click on the help button
can someone help me maybe with my artic nova 3 ? My mic is not working, but in my settings on discords says, that my mic is certified...
where
Here
Scroll up a little
also does the nitro rule thing include nitro basic?
or just normal nitro
I would imagine any kind but no idea
Check the discord website for details
i reinstalled 2 times but nothing helped, I don’t have VPN
Well the thread also tells you what to do if the tips aren't working and where you can ask others for help :)
Guess what I just got working😀
An old CRT monitor?
Gran turismo 5 on my PS3
:D
