#💬-general

1 messages · Page 155 of 1

high skiff
#

try it

normal ember
high skiff
#

christ

slender brook
#

it just is

stray axle
#

cool

slender brook
#

you can't turn it off

stray axle
#

dope

#

does it work well alongside rapid trigger or nah?

slender brook
#

i guess

normal ember
#

where is it

high skiff
#

@normal ember did you go here

stray axle
#

thanks brodies imma hop on overwatch n test this bih out

slender brook
#

it's very much a "we need to throw something together" update

high skiff
#

if you downloaded the beta firmware version it is on

normal ember
#

yes ive turned on beta

#

now what

high skiff
#

you don't have the option in the controls

high skiff
#

youre done

normal ember
#

how do i set it up?

slender brook
#

did you install the firmware

normal ember
#

idk did i

slender brook
#

did you follow the instructions?

high skiff
normal ember
#

i have to unplug my keyboard?

high skiff
#

my hand is out. ready to hand-hold through the process

normal ember
#

im kidding

high skiff
#

i respect it

normal ember
#

in that case im not kidding

high skiff
#

:>

real harbor
#

btw guys, one question wich i've posted on support

is there a wayo to implement more buttons

rose oyster
#

" highly requested feature: Rapid Tap" WTF ? It's a joke ? and where is the axis to key feature ?? IT is THE feature requested by players ! 😢

real harbor
#

and that games do achknledge them?

high skiff
#

all of them

high skiff
#

ive got to head out for a bit

#

have fun shane

real harbor
# high skiff no

currently i'm running this configuration, but B8,9,->7 aren't recognised

frigid bramble
#

Ia the battery indicator for some headphones not gonna be added?

#

Like the percentage

mental raven
#

i updated my drivers from about and it says ur in the newest version, sooo wheres rapid tap

spring glacier
#

yea i cant even update my keyboard

#

it says ive already got the newst firmware

solemn wren
#

hello guys i have a apex tkl when i launch my pc and open the software i get no rgb on my keyboard ive done a factory reset multiple times

spring glacier
#

which is the old 67.00

solemn wren
#

i even updaated

#

i think this new update is messing things up

spring glacier
#

just press the button on the keyboard and put your rgb on

solemn wren
#

i did it still does not wanna turn on rgb

spring glacier
#

idk fact reset it then

mental raven
#

set it to 100

olive juniper
#

Can someone tell me how to fix latency in games

mental raven
solemn wren
olive juniper
#

Ok i will try

#

I will dm if it worked

solemn wren
#

if i rollback a steel series update will my rapid trigger get messed up?

spring glacier
#

im stuck on this version

mental raven
# olive juniper Ok i will try

do it both in game and in nvidia control panel but instead nvidia low latency mode - on+boost itll be ultra, just set it to ultra

mental raven
mental raven
solemn wren
#

ill reinstall the software ill try that

mental raven
summer axle
#

Lmao they actually took the code and implemented it the next day 😂

dull shard
#

it doesnt detect v68 on my app 😭

stark rampart
solemn wren
stark rampart
dull shard
#

how?

stark rampart
dull shard
#

alr

dull shard
#

thx man

versed fog
#

lennart

#

i usedthe wrong channel :D

#

that was the issue

#

it keeps changing to "speakers (steam streaming speakers) when my headset turns off

toxic sphinx
#

It says Rapid Tap is currently only for their 2023 models (for now), but I just updated my "legacy" TKL keyboard and it works. 🤷‍♂️

oblique grotto
untold trout
#

it happened

mental raven
untold trout
#

it really happened

mental raven
#

nvm found it

toxic sphinx
rotund yoke
mental raven
stray axle
#

i think rapid tap ONLY works on A and D keys rn

versed fog
#

how do i make it so it changes to my headset automatically so i dont have to manually set it to my headset in order for it to work

#

in sonar

somber portalBOT
#

SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar.

Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.

This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.

You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.

versed fog
#

ah, thanks

toxic sphinx
#

@rotund yoke I was reading their post in Discord • This optional feature is in Beta form and available only (for now) for Apex Pro TKL (2023) and Apex Pro TKL Wireless (2023) owners and for creating, managing, and auto launching SteelSeries Engine configs But thier site says it supports both... https://steelseries.com/blog/beta-testing-rapid-tap-a-new-steelseries-keyboard-feature-1144

rotund yoke
untold trout
#

is there any chance anyone can help me in vc , my firmware does not seem to wanna update

mental raven
#

oh so they did the rapid tap feature but still havent designed the ui

high skiff
#

download 68 from the web

untold trout
#

i have never firmware updated before

#

but on the gg engine

high skiff
toxic sphinx
#

oops, yeah.

high skiff
#

if you enable it, its enabled

untold trout
#

i follow all the steps and it doesnt seem to work

untold trout
high skiff
#

did you install from the web

#

with...?

warm zodiac
#

Does it support Apex pro MINI? Snap tap

untold trout
high skiff
#

did you run the setup

untold trout
#

yes

high skiff
#

is it gg68 now

untold trout
#

yes

high skiff
#

awesome

#

have fun with snap tap

#

try what

#

errrrr

#

hm

#

cant remember

lethal steppe
#

Maybe dumb question, I can only find keycaps for pro mini with US layout (with the key bindings), are there no for Nordic layouts?

#

I currently used the prism keycaps, but those doesn't have the shortcut labels or what to call it

mental raven
#

ik snap tap is making quite a difference in aim in cs2 but what about val, is it also the same? because in cs after strafing i can see that my character slides a little on the ground but its not happening in val

rotund yoke
left gale
#

New headset who dis

unkempt sinew
#

I need some help trying to connect to the app

left gale
#

Gonna try out the mobile / game audio

unkempt sinew
#

I’m using iOS !!!

rotund yoke
#

did you do the step at the end to contact support?

high skiff
#

definitely not

#

wheres the spoon

elfin python
#

does snap tap work w apex pro

#

not tkl

rotund yoke
#

yes it's every pro model

brittle cliff
#

Should I return the alias mic? I have the gain set on max and even speaking half a foot away I only get 3 dots max, or is this just a software issue

rotund yoke
#

so contact support

#

it's literally supports job to help you, you need to talk to them

#

we can't help you, only they can

stark rampart
#

English only please :)

urban pollen
#

Can we get word on if its coming to Apex 7 or ?

rotund yoke
#

i don't think it works on non-analog keyboards

bleak basin
#

who wants to join my fortnite esports team - lxght esports - if you want to join add me

rotund yoke
#

your esports team sounds like it was named after those chinese brands on amazon where they just mash the keyboard to make a company name

stark rampart
#

Last warning, English only please

rotund yoke
#

please stop @ing me. I already said twice to contact #official-support. I am not support. Support isn't in this server. Contact them through the site.

tall wind
#

I am Memoli and Turk, I just want Turkish support to come to the gg application, that's all.

untold trout
#

@proper scroll I LOVE YOU ❤️

untold trout
#

LENNART I LOVE YOU

#

LAGO

#

I LOVE YOU

#

SPREAD SOME LOVE

#

TODAY IS THE DAY

tall wind
untold trout
#

@vast stone THEY ARE NOT STEELSERIES SUPPORT , THEY ARE DISCORD SUPPORT , FOR ISSUES ON THE DISCORD SERVER , YES! YES! THE ONE YOUR TYPING ON!

tall wind
#

This issue will be resolved today

untold trout
tall wind
#

Is there no authority here?

untold trout
#

my boy

#

this is discord

#

not steelseries support

#

get on chrome

#

and look up

#

and WOW

#

there is a support ticket FUNCTION

#

isnt that crazy

#

WHERE YOU CAN EXCLAIM A PROBLEM

pale coral
#

strafe

lunar oracle
wise bronze
#

how do i manually update GG?

high skiff
#

go to the web and download gg68

untold trout
# high skiff whats your issue

there isnt one , hes requesting turkish in gg software but his sigma personality exclaims IT WILL BE HERE TODAY! NOTHING MORE AND NOTHING LESS

high skiff
bleak basin
west yew
#

does this beta include the pro mini's?

#

or the TKLs

high skiff
tall wind
untold trout
#

WORD

lunar oracle
strange fern
high skiff
strange fern
untold trout
#

currently on a pro mini

stray axle
untold trout
#

its for all apex pro boards

west yew
#

ok cus im on TKL but just thought id check, as my GG buggers my keyboards RGB so i just dont have it downloaded anymore

untold trout
craggy chasm
untold trout
#

@craggy chasm

#

I ALSO LOVE YOU

west yew
untold trout
#

spread some love

craggy chasm
#

❤️❤️⌨️

quartz heath
#

guys i have question anyone have arctis 9?

untold trout
#

thank you steelseries ❤️

coral jolt
#

YESIR SNAPTAP

untold trout
#

WE HERE WE HERE

craggy chasm
#

We’re going to do some fun stuff soon with more on the way

coral jolt
#

is this even useful for valorant or nah

swift lance
#

SNAPTAP LETS GOOO HAHAHAHA

untold trout
#

guys im actually looking for a job , i got fired last week , how does one become a support agent

craggy chasm
#

especially for our rhythm and fighting game communities

pulsar torrent
#

maybe fix sonar?

untold trout
#

i worked for riot

#

for a week

quick tusk
#

sonar is ass

urban pollen
strange fern
quick tusk
#

hella glitchy

craggy chasm
#

ok

coral jolt
oblique grotto
strange fern
untold trout
tulip arrow
#

hello, anyway to update to 68.0.0, im checking for updates but it wont find the latest one?

untold trout
#

problem solved

lunar oracle
fair gale
#

sadge.

untold trout
strange fern
oblique grotto
tulip arrow
oblique grotto
#

GUYS

#

ITS A TROJAN

#

DONT DOWNLOAD

#

TRUST ME

lunar oracle
urban pollen
#

@craggy chasm will it be coming to Apex 7?

untold trout
strange fern
untold trout
#

im stealing everyones info

#

as we speak

high skiff
#

you need to download the GG 68 version from the web

high skiff
untold trout
oblique grotto
#

LOOK ITS STEALING MY DATA AS WE SPEAK

untold trout
#

get smoked

high skiff
#

if you follow that and download the newest version, then locate engine -> keyboards and enable beta

untold trout
#

cards gone

high skiff
#

youre done

untold trout
#

nice visa you got here

oblique grotto
#

I FOUND THE MASTERMINd

#

SOMEONE GET THIS GUY

untold trout
#

see look

oblique grotto
lunar oracle
oblique grotto
west yew
#

dont suppose anyone here knows why GG decides to turn my RGB off when its installed

untold trout
#

for a week

coral jolt
#

how do i update it steelseries gg

untold trout
#

and it wasnt even hard support

oblique grotto
#

aw man

oblique grotto
#

So your not hard?

#

support?

untold trout
#

not anymore

#

got fired

#

kek

oblique grotto
#

THIS TROJAN IS CRAZY

untold trout
#

cuz i didnt understand what was going on

#

i was 17

high skiff
untold trout
#

LEAVE ME BE BRO

oblique grotto
urban pollen
#

Dam discords useless just get ignored

wise bronze
#

and where does one find the snap tap feature?

acoustic gale
#

nothing is happening bruh wth

high skiff
strange fern
oblique grotto
urban pollen
#

said plenty

high skiff
wise bronze
untold trout
#

NO YOU DDIDNT

oblique grotto
#

HE JUST FINISHED

high skiff
strange fern
west yew
untold trout
acoustic gale
untold trout
#

it still works

#

idk why

#

but it does

high skiff
untold trout
#

no need to firmware update

#

@urban pollen ONLY ON PRO MODELS

acoustic gale
#

it worked now

lunar oracle
fair gale
#

Firmware

#

more like

#

Fartware

untold trout
#

YOUR TIME HAS COME

lunar oracle
#

Life: Ruined

fair gale
#

save yourself

#

it's only 60%

west yew
fair gale
#

get rid of it

untold trout
west yew
untold trout
#

tf

west yew
#

my life: in the mud

lunar oracle
coral jolt
#

where do i enable snap tap?

west yew
coral jolt
#

or is it automatically enabled

untold trout
untold trout
fair gale
#

then you have it

west yew
serene cradle
high skiff
#

yes

#

follow the steps and its done

high skiff
#

no config for it yet

#

its in beta

grim crane
#

wont even let me update to v 68

#

lol

west yew
#

and its only a and d yeah?

lunar oracle
high skiff
high skiff
serene cradle
west yew
#

damn, can only meta game my flash key for league ;-;

quartz heath
#

guys i need help can u help me?

lunar oracle
grim forum
#

Yo guys what is a rapid tap that they just announced??

west yew
ebon zinc
#

gg app sonar is stuck in loading and my mic wont work

#

help

lunar oracle
ebon zinc
lunar oracle
bleak basin
#

does anyone want to join my esports team?

ebon zinc
#

newest

bleak basin
#

lxght esports

lunar oracle
quick knot
fair gale
#

i've snap tap

#

but how do i enable it

#

installed*

lunar oracle
quick knot
#

<3

true helm
#

hello everyone

lunar oracle
true helm
#

i have a question

#

my keyboard apex pro
anyone know how much watts my keyboard using

craggy chasm
#

seen some users chatting about updating in app and it not appearing- it should be good as it takes a moment for it to reflect the download in app.

#

but after you’ve completed the in app download (update, and enabled beta) just head to engine and download the new firmware

quick knot
true helm
#

i run on 14700k 4070ti super
acrtis pro wireless apex pro

quick knot
#

mine for example (hold on i need to check)

#

actually nvm i dont know how power works

lunar oracle
#

Time to play OW2. . . (Im totally not going to get a Moira as a support that doesn't know LMB exists, trust.)

fair garnet
#

THIS MAKE ME GOOD COUNTERSTRIKE PLAYER??

quick knot
#

trust

true helm
#

my games start shutting down out of nowhere and i can play the games anymore on full screen 1440p
i use 750 watss

tulip horizon
coral jolt
#

snap tap feels hella weird

#

do we js needa get used to it?

craggy nymph
#

snap tap isnt anything special

flint zealot
#

im pressing "check for updates" but nothing comes

rotund yoke
grim forum
#

What does snap tap even do exactly??

split comet
#

Is socd automatically on?

grim forum
#

What is a socd

split comet
#

Read the gg-updates lol

grim forum
#

Alr

split comet
#

they linked it

rotund yoke
# grim forum What does snap tap even do exactly??

usually when you're strafing in games with A/D, when the game sees you have both keys pressed at the same time, you stop moving

when snap tap/SOCD/rapid tap is on, when you press both A/D, the keyboard will release the first key you pressed, so you start moving in the opposite direction faster since the game only sees you pressing one direction

#

that's a bad explanation but there's videos online about it

split comet
#

Watch optimums video on it

slender brook
#

google "gaming keyboard"

split comet
#

he explains it well

craggy chasm
#

I’ve been testing it since yesterday, CS2 is the game I’ve noticed it the most

pulsar vector
#

soldier 76 mains gonna go wild with it

urban pollen
lunar oracle
#

Widowmaker mains are never getting a kill again with this one 🗣️🔥

slim flame
#

Hey guys so ive just got the pro mic and the arena 9 can any one help me with the setup

warm zodiac
#

Stuck here any idea?

craggy chasm
split comet
#

Alright i was just wondering cause i installed it and didn't see a option to enable it 😭

tulip horizon
#

Did you update to 68.0.0 via in-app update?

craggy chasm
#

head to engine after enabling the beta tab in settings

#

There is a manual “download firmware” button after the beta tab is tuned on in the in app update

tulip horizon
#

If in-app update still doesn't work, just download via steelseries website, it's the 68.0.0 download https://steelseries.com/gg

inner remnant
#

Does anybody else has the problem of the new GG 68 to be stuck at win_driver_installer.exe?

#

Nevermind, it just needed a lot of time

tulip horizon
#

@craggy chasmI've ran the beta update, but it's still telling me a beta firmware update is available

pearl kiln
#

can someone wxplain me what this snap tap do ?

warm zodiac
#

Do i just click the turn on button or do i need to download a new firmmware somehwere?

#

Like is it on actually?

coral jolt
#

yea

#

test it

west yew
#

my prism doesnt seem to be working, wont change anything

tulip horizon
#

Can someone confirm if i'm using the beta firmware? (It still says beta firmware available)

uncut fulcrum
#

what should i do if need to delete 2000 clips from steel series but even time i try my steel series crashs

warm zodiac
#

Can i delete the software after i ENABLED Snap tap

#

Or do i need to have it open

#

?

tulip horizon
#

That's good and confusing at the same time haha

#

Thanks Lennart!

stark rampart
warm zodiac
#

This the right version?

stark rampart
warm zodiac
#

Alrighty

#

Is this right?

stark rampart
#

Since it's a firmware thing

warm zodiac
#

Right version?

stark rampart
#

I don't have an Apex Pro Mini laying around

tulip horizon
#

there are no settings regarding snaptap right?

stark rampart
#

Not currently

tulip horizon
#

Okay

#

Well time to test ingame

warm zodiac
#

I didnt have it insatlled

#

WTF

#

i was almost about to uninstall it

craggy chasm
#

@warm zodiac you have to update the firmware in engine after opting into the beta!

#

🫡

warm zodiac
#

ye i didnt click on the update button

#

LMAO i didnt see

#

I just toggled

#

New update made it this version

drifting talon
#

where are the giveaways anounced

#

like who won

warm zodiac
#

So if anyone haev same keyboard its this vefrsion

dapper gate
#

why wont my nova 1 headset mic show up anywhere on my pc at all

tulip horizon
#

I'm so confused if it's working, 4.14.99 is the correct firmware? (Apex pro)

craggy chasm
craggy chasm
tulip horizon
#

It's super confusing, since the button "beta firmware available" is still available after updating confusedCat

proper scroll
#

yes, the beta firmware will end in .99 for all models. the button doesn't go away so that users can still find the beta toggle easily if they want to turn it off.

ember olive
tulip horizon
#

aaah makes sense

ember olive
#

Also the 68 update fixed my keyboards illumination :)

elder copper
#

is there a way to toggle the snap tap ting

#

or is it automatically enabled

ember olive
#

You have to enable it

elder copper
#

yeah i dont the update and stuff

severe lava
#

hi i need help

ember olive
severe lava
ember olive
#

I am not well versed in Sonar, so I can't provide help on that, but I would recommend making a post in community support

dapper gate
#

why wont my nova 1 headset mic show up anywhere on my pc at all

tulip horizon
#

After installing the firmware beta for snaptap, you don't need to enable it right, it's just enabled for games like cs2

ember olive
slender brook
#

no

#

once you install the firmware, it's always on

tulip horizon
#

I'm so bad at cs that i dont even notice any difference PES_Cry

dapper gate
#

why wont my nova 1 headset mic show up anywhere on my pc at all

ember olive
#

It should be on for free man since he insalled it now

elder copper
#

yeah i dont see any enable

#

so i think its auto enabled, right

#

and it works on any game not just cs

#

its global i think

#

yeah its working

#

u can try in discord holding a and clicking d once and keep holding a

#

then you'll know its working

tulip horizon
#

ah i see

warm zodiac
#

What is this?

stark rampart
stark rampart
warm zodiac
#

So snap tap is an feature you cant change like adjust?

stark rampart
warm zodiac
#

Worth using or not?

stark rampart
tulip horizon
stark rampart
warm zodiac
#

Im using 0.1 Actuation with snapwtap

warm zodiac
stark rampart
#

That's my impression from others

warm zodiac
#

alright so lower = betteR?

#

like 0.2 is better than 4

elder copper
stark rampart
#

Kinda

elder copper
#

i can link a vid where it explains

elder copper
warm zodiac
#

What you recoomend

elder copper
#

if u can learn it

#

its best because lowest input

#

i got used to it, even typing, in like 1 week

#

i use 0.1 on both and now the new update too

#

really goated

warm zodiac
#

what rank are you i used to only use 0.1 actuation

tulip horizon
elder copper
#

yeah

tulip horizon
#

Just gotta try it ingame more, a little learning curve

elder copper
#

buit i might test it in csgo

#

im peak immo 2 on valo but been playin sum fn and elden now adayus

#

but might go back to valo i wonder how this would feel on valo

#

obvs not as big difference as in cs2 but i think it'd still be noticable

warm zodiac
#

alr just so you werent like silver but i notice in valo aswell

elder copper
#

yeah makes sense

#

but at the end of the day its preference

#

and fact is: the lower, the less input, the better innit

tulip horizon
#

im testing it now, jesus it's so good

#

Hopefully volvo doesn't ban ppl for false positives

elder copper
#

its impossible

coral jolt
#

?

tulip horizon
#

cs

#

im just holding a and tapping d, thats just how i tried to verify if its working

severe lava
#

anyone good with moments

lusty drum
#

#announcements My steelseries app doesnt find a newer version. I clicked on Seach for updated like 10 times now, it still says I have the newest version (67.0.0)

coral jolt
#

why do i need to reinstall a firmware and not just enable and disable button?

tulip horizon
craggy chasm
visual cosmos
#

will apex 9 get rapid tap?

high skiff
outer ridge
high skiff
#

its not been pushed to the software yet

stark rampart
stark rampart
outer ridge
stark rampart
outer ridge
stark rampart
high skiff
#

you have to update it through the website download if you want GG68 right now

outer ridge
#

yeah im Reinstalling rn

stark rampart
#

You shouldn't need to uninstall the old

outer ridge
#

reinstall working

midnight lotus
#

it takes weeks to do what other companies did in days (a day), only kb supported from the line that should all support it is the most expensive one, only 2 keys working gg

high skiff
celest hedge
#

I hate how long updates take to register in the about section 😭

tawny phoenix
#

how good is the box

stark rampart
#

I knew there'd be a new complaint when it would come out 😅

dapper kayak
#

NOO WAYYY

#

snap tap beta

#

Let’s goo

#

Hopefully it can be improved to beat all other competitors

warm zodiac
#

Snap tap definitely good but figuring out if i should also use rapid trigger

#

Idk if its benefical / good. ( top 500 valorant player)

dapper kayak
#

I’m someone who mainly plays r6 siege

upbeat ocean
#

is there anyway to have the Sonar playback default to my headphones instead of my monitor?

#

its kinda annoying having to open GG to change all of them every time i open my pc

somber portalBOT
#

SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar.

Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.

This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.

You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.

high skiff
stray axle
undone turret
#

you can also disable audio output from your monitor in device manager

upbeat ocean
#

thank you guys

undone turret
#

👍

slim ice
#

hey guys

#

how do i fix this

#

i noticed my light at the mouse turning white each time i click

#

is there a way to stop that

ocean needle
#

hey, when I can at the same moment hear my friends from discord and the same time game and music? because I open sonar with my new mic and I can only hear my friends instead game and music

#

do you know what should I do?

slim ice
#

nvm fixed

ocean birch
#

I need help getting my headset mic to work, I have audio just can't talk

knotty torrent
#

For the love of God I’m in desperate need of some advice to fix this……… My buddies voice volume in discord is ridiculously lower than Warzone game audio. I’ve maxed out the volume as much as I can and the only way to SOMEWHAT balance it is to lower game volume to 70 and even push my dongle to 30-40% chat volume rather than in the middle between game and chat. Even then it’s not the best and it drowns out any game audio or footsteps.

Does anyone have any idea or experience here? I have discord set to sonar chat and I’ve pretty much tried every basic change but I’ve had zero luck.

ruby crown
#

I know there's many questions here but damn, my headset became literally unusable. I have had the arctis nova 7 for like two weeks and I was so satisfied and all of a sudden the audio is like 1% of what it used to be. I basically can't hear it unless I try my absolute best.

#

Not even the sound present when you turn the thing on can be heard anymore and it happened completely out of nowhere

glossy steeple
#

wow finally

floral leaf
#

Hello, I have a problem with Stealseriesgg and disc. When I use disc i can't change the audio with Stealgg. Does anyone know how to fix it?

true sorrel
#

Does anyone here have the Apex pro TKL?

rustic valley
#

i didnt get much help from the support channel so im here to ask if anyone can help me out with playing music through my mic i had it set up and the i was doing it the other day and my settings had changed or something would appreciate a dm is someone can help... PLEASE

storm herald
#

where is my nitro

dusty cosmos
rotund harbor
#

The UI/UX for Sonar really needs to better, the mixer part is great. How the hell does it not scale to different window sizes, that like UI/UX 101, jesus christ are the software devs numpties

rustic valley
#

id just like to know my my music echos when i try play it through my mic

#

ive bee searching for hours but stil nothing

eternal verge
#

Anyone encountered the same problem as mine. My aerox 5 suddenly stopped working (Button and sensors ) the only thing thats working is the illumination and scroll

limber plover
#

So I got the gamedac gen 2 and I have the artic nova pro I have audio but mic isn’t working my question is when we have the pro’s we can get this for better audio? or is not a point to get the gamedac gen 2 if u have the pro wireless headphones?

agile vine
#

I cant even select Steelseries input for clipping

#

is not there

sinful sorrel
#

I got a key board and it doesn't have the drivers for it to work can someone help?

jolly canopy
coral jolt
#

rapid trigger is more useful

#

to me snap tap is just weird for val

#

like its just another way to strafe and its a little weird and you gotta get used to it

#

i switched to rapid trigger today and played instantly better

still shadow
#

Can anyone help me i have downloaded the steelseries moments but when i clip something (2 minutes) then i dont hear a sound and my clip is some photo's in a video

teal hatch
#

wait guys i just install the beta software for rapid snap, and where can i find the settings for it?

#

nvm

mystic wigeon
#

if i change my headset settings with sonar does that transfer over to my ps5 aswell?

rapid vector
#

Is the nitro discord still going?

stark rampart
somber portalBOT
#

Get 1 month of Discord Nitro for FREE and discover its perks by getting our SteelSeries GG app.

✓ Valid for Discord users who have not subscribed to Nitro within the past 12 months
✓ Requires payment method

rapid vector
#

i have the app

#

but here i see

stark rampart
hot willow
#

help

white wind
#

i have version 68 but there is no button in the "Engine" Section for my Keyboard

stray axle
#

how do i use the line out connection on the steelseries arctis 7 usb adapter? i'm not getting any audio out of it, but the headphones themselves seem to work

#

i don't use the old headphones anymore, i have something much better now. just wanted to use the old usb adapter as a dac on something

hot willow
#

how do i route discord audio to "chat" in sonar

night tendon
#

Update 68 broke my setup, I downgraded to 67 and it works fine.
Question; can i turn off automatic updates?
Thanks

stray axle
#

how do i get my nitro dm me for help

heady cloud
#

anyone have a sonar preset EQ config for FPS like r6 siege etc that they can share?

stray axle
#

what's sonar?

heady cloud
#

steelseries software to mix your audio

stray axle
#

ah

heady cloud
#

thought maybe they would have a text channel in here for people to share EQ settings but I guess not

stray axle
#

is that new? i haven't used my old steelseries headphones in years, just came trying to figure out why the line out on the usb adapter won't work because i wanted to repurpose it lol

heady cloud
#

it works with all headsets, I only just found the software and its really nice. just using the default R6 siege preset and it made the sound more crisp and directional

#

although i just purchased an arctis nova 3 since my beyerdynamics broke

stray axle
#

for lols i tried my old arctis 7 and big yikes

#

if i can't get this stupid line out to work i may just cannibalize the old headphones and use the internals from it to do what i wanna do

pastel ravine
#

anyone having issue with input on nova pros my game is no longer giving sound

heady cloud
#

idk anything about that lands sorry, I have soldered new cables on etc but thats as far as my expertise goes maybe someone else will be able to help

unique walrus
stray axle
#

i hope i don't have to do that because that's more jankiness to the setup, i wanted to just plug the line out into the computer and into my speakers

unique walrus
#

Its really annoying from what ive seen online some people just uninstall the software altogether and finaggle it somehow but I tried that too and nothing

stray axle
#

what, with the line out?

pastel ravine
#

is there a way to downgrade version 68 broke my game audio and i cant use it now

limber plover
unique walrus
#

copy that

white wind
#

any1 else got a problem with rapid tap that it litteraly just doesnt show in engine?

pastel ravine
#

is anyone chatmix working for them?

civic ore
#

I don't have a chatmix, but I have the physical deck for the Arctis Pros and I'm getting zero audio now. I had audio an hour ago, and now it's gone. IDK what's up. I even went and got a new aux cable since I;m using it with a GOxlr. And the GoXLR is working fine

pastel ravine
civic ore
#

I have sonar turned off because of my GoXLR

#

So it isnt a sonar issue

pastel ravine
civic ore
#

I didnt even know it was updated

#

I just got to my PC, had audio, and then it immedaitely went away within minutes

pastel ravine
#

mine did atleast im at version 68

dire pike
#

guys i can not click the free nitro button help !

civic ore
#

If I plug in generic ear buds directly to my GoXLR, audio is fine

#

but with my Arctis pro, i get no audio.

#

let me check my version

#

same version

pastel ravine
#

and i cant find a way to go back to 67

stray axle
#

does anyone know how to use the line out function on the arctis 7 usb adapter?

civic ore
#

Whatever the issue is, I really need a fix or im just going to buy new headsets that arent steelseries, cause this is frustrating and I use my PC for work..

#

im wondering if my Deck just...isn't supported anymore?

#

@pastel ravine unplug your deck and plug it back in

#

i had to physically disconnect from power

#

and plug it back in

#

and now i have audio

pastel ravine
#

yeah nothing for me i have to just turn off sonar untill they fix it

civic ore
#

ah yeah, see my issue was never sonar since I don't use it

#

it interfered with my GoXLR channels

pastel ravine
#

yeah this update wack!

warm zodiac
coral jolt
#

snap tap feels too weird

stray axle
#

u can just turn off rapid trigger for a and d

ocean abyss
#

question the certified nova pro wireless isnt detecting my mic pickup on discord what do i do

stray axle
pastel fjord
#

Am I the only one who has a problem with the illumination even in the new version?? My keyboard only works well on 4.9

stray axle
#

the lack of information online about this is annoying me further

#

oh cool, it seems to be using the wrong output too

#

that might explain why line out isn't working, how do i change the output though? who knows

#

now it decides to work

#

thanks steelseries for having multiple outputs and defaulting to the worse one for..... some reason

zenith plume
#

como resgato?

#

@true igloo

#

How do I redeem?

stray axle
#

wtf lmao

high skiff
#

lovely chat

idle sun
#

hi chat

polar quiver
#

@pastel ravinehave you tried uninstalling and reinstalling from scratch ?

#

@robust crypttomas pls do not ping mods

#

@zenith plumegoogle i saw where someone had sorted that info

#

@ocean abysssort your settings in sonar then set them in settings/voice and video in discord

#

@stray axledid you read the 12 inch thick manual for using gg/sonar 😂

fierce hill
#

you know replying is a thing

umbral lagoon
#

mb sorry

stark rampart
#

No problem :)

runic elbow
#

Hi there. I'm trying to install the beta for Rapid Tap. I have enabled "Try Beta Software", and I see the "Beta Firmware Available" pop-up in the engine. However, no matter how much I try to reconnect the Apex mini, I do not see the install button. I have restarted the PC and the GG software, and still cannot update. Any tips that I can try?

dense gull
#

guys im trying to claim the free nitro but it says "error"? can anyone help please

velvet holly
#

yo guys how do i change the chatmix dial to use hardware dial, kinda sucks having the dial on nova 7 but cant use it

high skiff
grim sage
#

Hi there. I opened my Aerox 9 to remove some cat hairs from the scroll wheel since it was acting janky but now it's not working at all. Help please!

forest mural
#

Is it only me or does the Rapid tap just not showing up? i did all the steps and it still just says 'Beta Firmware Available, i did the critical software update and still nothing in the engine. I have Apex pro tkl

stark rampart
high skiff
#

its either on or off

stark rampart
#

And you can only turn it off by rolling back to the non-beta firmware

forest mural
#

Thank you for clarifying, i was thinking that i am doing something wrong

stark rampart
#

You can test if it's active right here in Discord:

  • Hold down A, then while still holding A hold down D for a sec

If you see it typing aaaaaaaaaaaaaaaaaaadddddddaaaaaaaaaaaaaaaa then it's working

forest mural
#

ITS WORKING!

stark rampart
#

If it stops after D then it's not active

#

Great! :D

#

I'll celebrate that victory with.. Breakfast! :D

grim sage
#

😔

high skiff
#

i respect it i only had breakfast like

#

30 minutes ago

stark rampart
high skiff
#

😭

runic portal
#

Hi

#

Is the nitro still available ?

stray axle
#

I ned support

clever kayak
#

Is there someone who can help me? my headset wont connect to the GAMEDAC

stray axle
high skiff
stray axle
high skiff
#

you cant get the gg engine on mobile

#

its a desktop software

agile vine
#

For some reason My clips using gg is really laggy

#

and stuttery

stray axle
high skiff
#

by downloading the software on desktop

stray axle
high skiff
#

consider paying for nitro then

#

its like £3

stray axle
stark rampart
stray axle
grim sage
#

do steelseries sell replacement scroll wheel sensors for aerox 9?

stray axle
#

hello how does this work? i clicked get key and this showed up after typingmy email

somber portalBOT
#

Get 1 month of Discord Nitro for FREE and discover its perks by getting our SteelSeries GG app.

✓ Valid for Discord users who have not subscribed to Nitro within the past 12 months
✓ Requires payment method

stray axle
#

why is this shown?

stark rampart
high skiff
#

steelseries gg 68?

#

its.. legit

stray axle
#

I do not know why

high skiff
#

its a legit file

#

windows just does that

#

who the hell is he???

#

but yes

#

you do

#

you downloaded this from the official site?

#

the one you downloaded yeah

#

it needs to make changes

#

what

#

buddy its the steelseries software

#

how else is it going to control the audio or your peripherals if you do not give it permission to do so

#

yeah?

high skiff
#

if so, its the legit software

#

windows is funny

native thistle
#

hey guys quick question, how do i set it up so my headphones are automatically the default when turning my pc on? ive tried and cant figurew it out

native thistle
#

tyty

somber portalBOT
#

SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar.

Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.

This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.

You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.

stark rampart
native thistle
#

got it!! thanks a lot 😄

pastel fjord
#

Am I the only one who has a problem with the illumination even in the new version?? My keyboard only works well on 4.9

dull gyro
#

guys im a new steel series..how am i suppose to factory reset like every single setting

stray axle
#

i'm not even using it with windows, i'm using it with linux

#

i only have this thing because someone gave it to me years ago, then one of the hinges on the headphones broke, i then switched to a wired pair of studio monitors and never went back

stark rampart
#

English only please :)

pastel fjord
#

If I'm on 4.9 on the APEX PRO keyboard do I still get the new feature?

rotund yoke
#

no, you need the beta firmware, which should end in a .99

pastel fjord
slender brook
#

you can either get the beta or have working lighting

rotund yoke
frank locust
pastel fjord
frank locust
#

its beta

#

which also states there will be bugs etc

#

your clueless

pastel fjord
#

Even in the new version it gives me problems

frank locust
#

its beta?

pastel fjord
#

no

frank locust
#

just act like a man and decide if you want light on ur keyboard or not

slender brook
#

the lighting problem is in the firmware that was released with gg 63

#

the beta firmware is based on that firmware and still has the problem

frank locust
#

what i said fr

slender brook
#

no

pastel fjord
frank locust
#

you taking a coding class

#

and then explain it

#

oh wait you probably work at mcdonalds

slender brook
#

you should taking a english class ngl

frank locust
#

iim mistyping from 0.1 acuation u want a cookie

#

i know u def want one

slender brook
slim ice
#

guys how to keep the light turned forever and to not shut down when not using mouse?

#

i need help with that

rotund yoke
slim ice
#

here u go

#

i just dont understand

#

my mouse is in prism btw

rotund yoke
#

your sleep timer is set to 5 minutes, so if you don't want your mouse going to sleep, then set that to 0

slim ice
#

thats what it was

#

thank you verry verry much 🙏

#

have a good one

#

if smth happens ill report back here

polar quiver
#

@slim icedon't forget to feed it cheese otherwise the light will go out and become slow thru lack of energy

solemn nest
#

anyone elses onboard memory for their apex pro just stop working

cursive plaza
#

Hi all, can someone help me with SS GG sonar? The game audio channel is completely silent. I can put the game in the media channel and it works fine but I want to get this workign properly. help?

slim ice
zealous thorn
#

Hey people, any info on how long the summer sale go on? Until end of summer or will end sooner?

frank barn
#

Steelseries is like one of the best companies in the world rn

#

No drama no controversy just products I love it

empty summit
#

How i can check is my headphones are original?

fiery pewter
signal osprey
#

Someone with the new SOCD, can you screenshot the setting to enable it? all I can do is enable the beta which changes the firmware, does it just automatically enable it when installed?

stark rampart
#

Can't be disabled without rolling back the firmware

signal osprey
#

ik its a beta

stark rampart
signal osprey
#

obviously rushed so

#

i guess

stark rampart
#

Check the FAQ

#

You're free to not use it if you prefer to wait? :P

signal osprey
#

when I updated, it also reset my profile for my tkl so....

signal osprey
#

thanks for such a fast response too

signal osprey
stark rampart
signal osprey
#

Have a good one!

stark rampart
#

Thanks, you too

empty kite
#

how does the new apex pro actuaction lightning work?

rotund yoke
#

if you have an apex pro it'll light up different colors on the keys based on your actuation

empty kite
#

ok thanks

rotund yoke
#

tends to look best when you got a varied actuation like this:

nimble rock
#

I’m not asking for support on this I’m purely curious to know, has anyone else with an arctis 1 had this issue with the detachable mic? The part where the mic meets the plug just got loose and bendy and I had to tape it for safety

high skiff
#

just happens like

pastel ravine
#

anyone else having issues on Nova Pros with sonar not allowing audio to be heard thru the game setting

radiant meteor
#

Hi. Does someone else have a lot of issues with chanel management and disconnections of the headset with GG 68.0.0????

polar quiver
#

@slim icenope i am not a tom !!! 😱 😂

heady panther
#

I'm trying to use the student beans 15% off partnership promo code but it just tells me its expired, I can get a new one in an hour but if that doesn't work either is there anything I can do?

polar quiver
#

for nitro ?

#

or what ?

heady panther
#

for SteelSeries sorry

#

to get the arctis nova 5

polar quiver
#

@radiant meteornope try reinstalling from scratch which means cold install

#

@heady pantherwho issued the code ?

heady panther
#

meaning the website?

#

it was linked by steelseries, it’s called student beans

polar quiver
#

then you would need to close all browsers and goto c:/users/yourname/appdata/local/temp/clear and delete all it will allow

#

then reopen browser ie edge not chrome

#

and try again

heady panther
#

ill try that thanks

polar quiver
#

@craggy chasmwill you stop sending me giveaway notifications PLEASE

stray axle
#

SOCD is so good its crazy, keep it as a setting

slim ice
high skiff
#

never knew steelseries sold keyboard mufflers

#

how effective are they i wonder

#

apex pro tkl 2023 for £160... 🥰

worn bronze
#

i cant update my keyboard am i just stupid or is something wrong

high skiff
worn bronze
#

no it says i have a critical update and i think im just bad at following instructions

slow flax
#

yo it's my birthday can I g3t stuff

high skiff
#

no

high skiff
#

should just be an update button

polar quiver
#

@slim icei countered

stark rampart
spring pendant
#

Hello everyone! I'm using the moment feature on my pc but does anyone have trouble hearing their own voice in moments?

#

I hear all my friends clearly on discord and the game clearly, except for my own voice which is very low

candid ether
slim ice
stark rampart
#

Please keep in mind that this is not a support server so there's no support staff here. Contact support on the website for help from SteelSeries

candid ether
#

how does the giveaway work? is it at a random time or a set time?

stark rampart
somber portalBOT
#

Get 1 month of Discord Nitro for FREE and discover its perks by getting our SteelSeries GG app.

✓ Valid for Discord users who have not subscribed to Nitro within the past 12 months
✓ Requires payment method

stark rampart
#

Use the help button

signal osprey
#

What does the new Apex Pro Actuation Profile do because it just stays still for me even when I press

#

oh thats weird

#

As a PSA, the Apex Pro Actuation has 4 different colors, for each separate 1mm you move the actuation, It unfortunately doesn't react to the actuation of your key, Rather it shows a Static Heat Map of your Actuations

#

at 0-0.9 its red, 1-1.7 its Yellow, 1.8 is Blue, 1.9-2.9 is Purple, and 3-4 its blue

#

odd

#

I cant quite tell what they are trying to do with this one tbh

#

idk if that specifically is in beta as I see no notes stating so

#

also rapid trigger changes nothing on the color

#

where can I report bugs to the devs, as I don't believe the Apex Pro Actuation Lighting Scheme is working as intended

stark rampart
strange finch
stark rampart
#

^

signal osprey
stark rampart
#

I was gonna 😅

candid ether
stark rampart
#

Keep an eye on the channel and socials

candid ether
#

Sounds good thank you!

stark rampart
#

You're welcome ☺️

waxen delta
#

how can i connect my mice to my steelseries

stark rampart
#

Guessing you mean Engine by SteelSeries?

#

Make sure you're not using Bluetooth

tardy topaz
#

ive been trying to fix this for about 2 and a half hours now and have gotten nowhere i just keep going in circles

waxen delta
#

i mean my microphone

kind kestrel
#

Hello. is it only me who usually turns off the headset by itself?

stark rampart
bright yacht
warm zodiac
#

Quick question when does snap tap come for all keys?

#

or like w and s

#

it would be insane because it would make strafing w s easier which is really hard rn

empty summit
#

how i can trurn on stat on game dac from nova pro?

nimble wadi
#

hwlp

pure crypt
#

smh ups taking mad long with my apex pro tkl

tepid ledge
#

So, i have the arctic pro 7x or whatver it is. I am having issues where when i used to turn my pc on it would automatically make those default. Now it just sets it to some other default and I have to manually each time i load up pc switch it back to the 7x

zenith wyvern
#

they should make a reactive version of the new apex pro actuation rgb preset

#

so like the farther u press it down the brighter the light

#

there should be more reactive rgb options imo

left olive
#

i have the arctis nove pro wireless and i was wondering if you could change the image on the oled display

sinful sorrel
#

Can some one help me with my keyboard

harsh sedge
proper scroll
sinful sorrel
# harsh sedge with what

Its saying I don't have the drivers for it to work. I'm confused due to the fact it's brand new but I lost the receipt to return it

harsh sedge
sinful sorrel
#

No because I don't know what to do

undone turret
wary herald
#

my apex pro mini f8 key is not working i rlly ned help

sinful sorrel
undone turret
sinful sorrel
#

It's a steel series keyboard

undone turret
#

alr

#

and if u need you can use on screen keyboard, its in the accessibility settings

sinful sorrel
#

Thank you

wary herald
#

one of my function keys are not working on my keyboard

undone turret
#

not sure abt dat

wary herald
#

do you know how i can reset nmy keyboard

#

like completely

#

or firmware update

gloomy surge
#

Why does the coiled cable not work with my apex pro tkl WL?

#

I can connect my Keyboard using the included usb C cable, or using the dongle, but the coiled cable I bought from Steelseries does not connect it, and disconnects it while wireless

signal osprey
dire glen
#

Has anyone in here had issues recently with their Apex Pro keyboard RGB turning off after launching Destiny? Also having issues with moments dropping to extremely low FPS whenever I take a clip specifically only when playing Destiny 2

undone turret
pale niche
#

hello, can anyone help with an issue i'm having with my arctics nova 7p? my headset will disconnect when I die in Valorant and won't reconnect unless I unplug & re-plug my dongle back in my pc. this is the only time I ever experience disconnection issues.

coral jolt
#

guys is this the same thing as the qck heavy? when i click on pro settings this is what pops up but it doesnt say "heavy" anywhere

#

i want to make sure im getting the qck heavy instead of the +

zenith wyvern
#

prob not but its thick so it might be a little heavier than normal

stray axle
#

weighted mousepad?

zenith wyvern
#

i assume the purpose of a heavier mousepad is to have it move around on the desk less

stray axle
#

I just put some anti slip pads under mine

zenith wyvern
#

yea that works but ig its just easier for some ppl