#💬-general
1 messages · Page 155 of 1
look in dms
christ
it just is
you can't turn it off
i guess
@normal ember did you go here
thanks brodies imma hop on overwatch n test this bih out
it's very much a "we need to throw something together" update
if you downloaded the beta firmware version it is on
you don't have the option in the controls
how do i set it up?
did you install the firmware
idk did i
probably not
i have to unplug my keyboard?
my hand is out. ready to hand-hold through the process
you can hold my hand :3
im kidding
i respect it
in that case im not kidding
:>
btw guys, one question wich i've posted on support
is there a wayo to implement more buttons
" highly requested feature: Rapid Tap" WTF ? It's a joke ? and where is the axis to key feature ?? IT is THE feature requested by players ! 😢
no
and that games do achknledge them?
all of them
ive got to head out for a bit
have fun shane
currently i'm running this configuration, but B8,9,->7 aren't recognised
Ia the battery indicator for some headphones not gonna be added?
Like the percentage
i updated my drivers from about and it says ur in the newest version, sooo wheres rapid tap
hello guys i have a apex tkl when i launch my pc and open the software i get no rgb on my keyboard ive done a factory reset multiple times
which is the old 67.00
just press the button on the keyboard and put your rgb on
i did it still does not wanna turn on rgb
idk fact reset it then
maybe u put ur rgb brightness to 0%
set it to 100
Can someone tell me how to fix latency in games
turn off v sync and enable nvidia low latency, set it to on+boost
ye did that still nothing im afraid
if i rollback a steel series update will my rapid trigger get messed up?
im stuck on this version
do it both in game and in nvidia control panel but instead nvidia low latency mode - on+boost itll be ultra, just set it to ultra
same
idk
ill reinstall the software ill try that
ik its obvious but did u try to unplug the cable and plug it again
Lmao they actually took the code and implemented it the next day 😂
it doesnt detect v68 on my app 😭
That's 100% wrong but okay 😅
hey i have fixed it i just reinstalled the software thanks u very much
Update manually :)
how?
Download it from the website and install it
alr
thx man
lennart
i usedthe wrong channel :D
that was the issue
it keeps changing to "speakers (steam streaming speakers) when my headset turns off
It says Rapid Tap is currently only for their 2023 models (for now), but I just updated my "legacy" TKL keyboard and it works. 🤷♂️
any idea if it'll be working for us just apex users?
it happened
where can i find the rapid tap feature
it really happened
nvm found it
It works by default.
where does it say that? the patch notes say something else is only for the 2023 kbs but rapid tap is on all
wym it works by dfeault, so if i dont like the rapid tap i am just stuck with it?
i think rapid tap ONLY works on A and D keys rn
how do i make it so it changes to my headset automatically so i dont have to manually set it to my headset in order for it to work
in sonar
SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar.
Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.
This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.
You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.
ah, thanks
@rotund yoke I was reading their post in Discord • This optional feature is in Beta form and available only (for now) for Apex Pro TKL (2023) and Apex Pro TKL Wireless (2023) owners and for creating, managing, and auto launching SteelSeries Engine configs But thier site says it supports both... https://steelseries.com/blog/beta-testing-rapid-tap-a-new-steelseries-keyboard-feature-1144
fallback settings
you're looking at a different feature. that's for quickset, not rapid tap
is there any chance anyone can help me in vc , my firmware does not seem to wanna update
oh so they did the rapid tap feature but still havent designed the ui
from 67 to 68?
download 68 from the web
there is no UI in it its in beta
oops, yeah.
if you enable it, its enabled
i follow all the steps and it doesnt seem to work
ok ty ty
Does it support Apex pro MINI? Snap tap
yes
did you run the setup
yes
is it gg68 now
yes
awesome
have fun with snap tap
try what
errrrr
hm
cant remember
check #1047622297382567936
Maybe dumb question, I can only find keycaps for pro mini with US layout (with the key bindings), are there no for Nordic layouts?
I currently used the prism keycaps, but those doesn't have the shortcut labels or what to call it
ik snap tap is making quite a difference in aim in cs2 but what about val, is it also the same? because in cs after strafing i can see that my character slides a little on the ground but its not happening in val
you did all the steps in this thread? including verifying your account? #1259898041452724274 message
New headset who dis
I need some help trying to connect to the app
Gonna try out the mobile / game audio
I’m using iOS !!!
did you do the step at the end to contact support?
lets be real
definitely not
wheres the spoon
yes it's every pro model
Should I return the alias mic? I have the gain set on max and even speaking half a foot away I only get 3 dots max, or is this just a software issue
so contact support
it's literally supports job to help you, you need to talk to them
we can't help you, only they can
English only please :)
Can we get word on if its coming to Apex 7 or ?
i don't think it works on non-analog keyboards
who wants to join my fortnite esports team - lxght esports - if you want to join add me
your esports team sounds like it was named after those chinese brands on amazon where they just mash the keyboard to make a company name
Last warning, English only please
please stop @ing me. I already said twice to contact #official-support. I am not support. Support isn't in this server. Contact them through the site.
I am Memoli and Turk, I just want Turkish support to come to the gg application, that's all.
@proper scroll I LOVE YOU ❤️
Support the idea in #1070392859125104660
Brother, there is no support or anything, this will either be solved or not.
@vast stone THEY ARE NOT STEELSERIES SUPPORT , THEY ARE DISCORD SUPPORT , FOR ISSUES ON THE DISCORD SERVER , YES! YES! THE ONE YOUR TYPING ON!
This issue will be resolved today
Is there no authority here?
my boy
this is discord
not steelseries support
get on chrome
and look up
and WOW
there is a support ticket FUNCTION
isnt that crazy
WHERE YOU CAN EXCLAIM A PROBLEM
whats your issue
strafe
NO WAYYY 🤯
how do i manually update GG?
go to the web and download gg68
there isnt one , hes requesting turkish in gg software but his sigma personality exclaims IT WILL BE HERE TODAY! NOTHING MORE AND NOTHING LESS
then run it
thanks for your opinion and hate but im not changing it
turkish translation is probably the least of their worries
I only want Turkish support bro, nothing else.
WORD
@wise bronze
believe its all the pro boards, i may be wrong.
manual download for 68
ofcourse the turkish guy refuses to listen to genuine advice and help
its for all apex pro boards
ok cus im on TKL but just thought id check, as my GG buggers my keyboards RGB so i just dont have it downloaded anymore
make sure you download latest
bald looking ass
Yes to both
yh i went through long process in a ticket to try sort it but never came round to a solution so i just left it and now use default config rgb
spread some love
❤️❤️⌨️
guys i have question anyone have arctis 9?
thank you steelseries ❤️
YESIR SNAPTAP
WE HERE WE HERE
We’re going to do some fun stuff soon with more on the way
is this even useful for valorant or nah
SNAPTAP LETS GOOO HAHAHAHA
guys im actually looking for a job , i got fired last week , how does one become a support agent
especially for our rhythm and fighting game communities
maybe fix sonar?
mf wants a job
💀
sonar is ass
Will it be coming to apex 7?
so good
hella glitchy
ok
alright do u also have rapid trigger on it as well?
Ew who plays val
i see no error in my movement its insta stop
use realtek audio manager
hello, anyway to update to 68.0.0, im checking for updates but it wont find the latest one?
problem solved
yes
ill send ink
same problem
sadge.
rapid tirgger .2
FR
thank you :)
Ah yes.
@craggy chasm will it be coming to Apex 7?
INDEED

you need to download the GG 68 version from the web
which is this link
68
LOOK ITS STEALING MY DATA AS WE SPEAK
if you follow that and download the newest version, then locate engine -> keyboards and enable beta
cards gone
youre done

nice visa you got here
NOOO
Btw can I get a riot gun buddy
dont suppose anyone here knows why GG decides to turn my RGB off when its installed
how do i update it steelseries gg
and it wasnt even hard support
aw man
it gets controlled using GG once its installed but you havent configured a profile
LEAVE ME BE BRO
blud def called someone the N word
Dam discords useless just get ignored
and where does one find the snap tap feature?
nothing is happening bruh wth
you didnt say anything
beta frimware and then enable
bruh
said plenty
beta -> enable -> done
Thanks, appreciated
NO YOU DDIDNT
HE JUST FINISHED
okay? what is it you need

i did when i first got it is the problem but then it decided to turn off randomly out of no where when i changed the OLED display
it says that you need to click on the update banner
if you click switch
it still works
idk why
but it does
did you go through steps 1 -> 3?
Lucky you. . .
@urban pollen https://x.com/SteelSeries/status/1821251342066971080
do i give away a free keyboard to someone who responds to this tweet with “rapid tap” ???
i’m feeling it
YOUR TIME HAS COME
Life: Ruined
ill do you one better
get rid of it
life was ruined when you downloaded ow2
my life: in the mud
where do i enable snap tap?
people that play it arent
or is it automatically enabled

your onto something
say 4 racial slurs in general, then close your software, then re-open it
then you have it
this one gave me severe depression, i just couldnt carry on panth. only so much i could do
once you enable the beta its automatically on
alright
and its only a and d yeah?

download it from the web
yes
damn, can only meta game my flash key for league ;-;
guys i need help can u help me?
Azerty keyboards:
Yo guys what is a rapid tap that they just announced??
i never knew they were a thing
SOCD
Did you try exiting GG. . ?
multiple times
What version are you on?
does anyone want to join my esports team?
lxght esports
Like newest NEWEST or auto-update newest?
i usually just task manager end task sonar, and if that doesnt work, end task of every instance of GG and then reload it
Listen to that person, smarter than me ^
<3
hello everyone
Hello
seen some users chatting about updating in app and it not appearing- it should be good as it takes a moment for it to reflect the download in app.
but after you’ve completed the in app download (update, and enabled beta) just head to engine and download the new firmware
ik you can find the amps and volts on the back of the keyboard
i run on 14700k 4070ti super
acrtis pro wireless apex pro
Time to play OW2. . . (Im totally not going to get a Moira as a support that doesn't know LMB exists, trust.)
THIS MAKE ME GOOD COUNTERSTRIKE PLAYER??
trust
my games start shutting down out of nowhere and i can play the games anymore on full screen 1440p
i use 750 watss
thanks for clarifiyng! Hopefully it let me update it asap 🙂
snap tap isnt anything special
im pressing "check for updates" but nothing comes
there's definitely a learning curve to it
What does snap tap even do exactly??
Is socd automatically on?
What is a socd
Read the gg-updates lol
Alr
they linked it
usually when you're strafing in games with A/D, when the game sees you have both keys pressed at the same time, you stop moving
when snap tap/SOCD/rapid tap is on, when you press both A/D, the keyboard will release the first key you pressed, so you start moving in the opposite direction faster since the game only sees you pressing one direction
that's a bad explanation but there's videos online about it
Watch optimums video on it
google "gaming keyboard"
he explains it well
I’ve been testing it since yesterday, CS2 is the game I’ve noticed it the most
soldier 76 mains gonna go wild with it
Is it automatically enabled?
Will it be coming to Apex 7 or is that out of the question?
Widowmaker mains are never getting a kill again with this one 🗣️🔥
Hey guys so ive just got the pro mic and the arena 9 can any one help me with the setup
Thx
Once the beta is downloaded in engine, it’s automatically on. To uninstall, you can roll back the firmware.
If you need any help, the blog can walk you thru that in the pinged #announcements post
Alright i was just wondering cause i installed it and didn't see a option to enable it 😭
Did you update to 68.0.0 via in-app update?
head to engine after enabling the beta tab in settings
There is a manual “download firmware” button after the beta tab is tuned on in the in app update
If in-app update still doesn't work, just download via steelseries website, it's the 68.0.0 download https://steelseries.com/gg
GG helps create better connections with your gear, your people and your game through apps like Sonar, Engine, Moments and 3D Aim Trainer.
Does anybody else has the problem of the new GG 68 to be stuck at win_driver_installer.exe?
Nevermind, it just needed a lot of time
@craggy chasmI've ran the beta update, but it's still telling me a beta firmware update is available
can someone wxplain me what this snap tap do ?
Do i just click the turn on button or do i need to download a new firmmware somehwere?
Like is it on actually?
my prism doesnt seem to be working, wont change anything
Can someone confirm if i'm using the beta firmware? (It still says beta firmware available)
what should i do if need to delete 2000 clips from steel series but even time i try my steel series crashs
I'm getting the same
I meant to confirm, I do have snap tap installed :D
I don't believe you need it open or installed
Since it's a firmware thing
Right version?
I don't have an Apex Pro Mini laying around
there are no settings regarding snaptap right?
Not currently
@warm zodiac you have to update the firmware in engine after opting into the beta!
🫡
ye i didnt click on the update button
LMAO i didnt see
I just toggled
New update made it this version
So if anyone haev same keyboard its this vefrsion
why wont my nova 1 headset mic show up anywhere on my pc at all
I'm so confused if it's working, 4.14.99 is the correct firmware? (Apex pro)
Yes sir
Currently afk but will check.
?
It's super confusing, since the button "beta firmware available" is still available after updating 
yes, the beta firmware will end in .99 for all models. the button doesn't go away so that users can still find the beta toggle easily if they want to turn it off.
This is the one I'm on too
aaah makes sense
Also the 68 update fixed my keyboards illumination :)
Are you on V68?
You have to enable it
yeah i dont the update and stuff
hi i need help
What do you need?
my mic is not showing up
I am not well versed in Sonar, so I can't provide help on that, but I would recommend making a post in community support
why wont my nova 1 headset mic show up anywhere on my pc at all
After installing the firmware beta for snaptap, you don't need to enable it right, it's just enabled for games like cs2
I believe you do need to enable it
I'm so bad at cs that i dont even notice any difference 
why wont my nova 1 headset mic show up anywhere on my pc at all
It should be on for free man since he insalled it now
yeah i dont see any enable
so i think its auto enabled, right
and it works on any game not just cs
its global i think
yeah its working
u can try in discord holding a and clicking d once and keep holding a
then you'll know its working
ah i see
I work with CS for a living and I can't really tell either if it's any consolation
Rapid Trigger, that's a different feature. Lemme find a link
Oh i thought same feature
So snap tap is an feature you cant change like adjust?
No RT has been out for almost a year https://steelseries.com/blog/explaining-rapid-trigger-new-steelseries-keyboard-feature-991
Worth using or not?
You can't adjust it in its current beta form
This, honestly, i see it now. But now i need to figure out how to actually use it in CS
If you walk with WASD then for sure
Im using 0.1 Actuation with snapwtap
Really?
That's my impression from others
basically just tap the opposite input and y ou can shoot instantly almost with 0 recoil
Kinda
i can link a vid where it explains
lowest = best yes
idk if 0.1 actuation and 0.1 rapid trigger with SNAP tap is good setup
What you recoomend
if u can learn it
its best because lowest input
i got used to it, even typing, in like 1 week
i use 0.1 on both and now the new update too
really goated
what rank are you i used to only use 0.1 actuation
i've seen a video from the razer version
yeah
Just gotta try it ingame more, a little learning curve
in what? i play valo not cs also
buit i might test it in csgo
im peak immo 2 on valo but been playin sum fn and elden now adayus
but might go back to valo i wonder how this would feel on valo
obvs not as big difference as in cs2 but i think it'd still be noticable
alr just so you werent like silver but i notice in valo aswell
yeah makes sense
but at the end of the day its preference
and fact is: the lower, the less input, the better innit
im testing it now, jesus it's so good
Hopefully volvo doesn't ban ppl for false positives
its impossible
cs
im just holding a and tapping d, thats just how i tried to verify if its working
anyone good with moments
#announcements My steelseries app doesnt find a newer version. I clicked on Seach for updated like 10 times now, it still says I have the newest version (67.0.0)
why do i need to reinstall a firmware and not just enable and disable button?
manually download by visiting download page https://steelseries.com/gg/download/ @lusty drum
With apps like Engine and Moments, SteelSeries GG helps create better connections with your gear, your people and your game.
We are currently still in beta. This will be ironed out in future releases based on beta feedback. For sure noting this.
good looks man
Thats the only way?
will apex 9 get rapid tap?
currently yes
wow
its not been pushed to the software yet
It's a beta :)
Only Apex Pro keyboards currently
So what?
Nevertheless, it should also find an update in "Check for Updates" xd
Ah, misread as a reply to why you can't easily disable it
It always tells me that I am up to date with 67.0.0
You can either wait or update manually :)
you have to update it through the website download if you want GG68 right now
yeah im Reinstalling rn
Keep in mind you can just install the new version
You shouldn't need to uninstall the old
reinstall working
it takes weeks to do what other companies did in days (a day), only kb supported from the line that should all support it is the most expensive one, only 2 keys working gg
wooting was already developing
of course theyd prioritise their competitive-audience favourite keyboards first.
beta release
I hate how long updates take to register in the about section 😭
how good is the box
Called it :D
I knew there'd be a new complaint when it would come out 😅
NOO WAYYY
snap tap beta
Let’s goo
Hopefully it can be improved to beat all other competitors
Snap tap definitely good but figuring out if i should also use rapid trigger
Idk if its benefical / good. ( top 500 valorant player)
What’s the purpose of rapid trigger anyways
I’m someone who mainly plays r6 siege
is there anyway to have the Sonar playback default to my headphones instead of my monitor?
its kinda annoying having to open GG to change all of them every time i open my pc
SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar.
Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.
This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.
You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.
sure if you want
uhh yeah? of course?? why wouldnt there be!
idk if its good either. (top 500 grass toucher)
you can make it the default audio whatever thing in your windows settings
you can also disable audio output from your monitor in device manager
thank you guys
👍
hey guys
how do i fix this
i noticed my light at the mouse turning white each time i click
is there a way to stop that
hey, when I can at the same moment hear my friends from discord and the same time game and music? because I open sonar with my new mic and I can only hear my friends instead game and music
do you know what should I do?
nvm fixed
I need help getting my headset mic to work, I have audio just can't talk
For the love of God I’m in desperate need of some advice to fix this……… My buddies voice volume in discord is ridiculously lower than Warzone game audio. I’ve maxed out the volume as much as I can and the only way to SOMEWHAT balance it is to lower game volume to 70 and even push my dongle to 30-40% chat volume rather than in the middle between game and chat. Even then it’s not the best and it drowns out any game audio or footsteps.
Does anyone have any idea or experience here? I have discord set to sonar chat and I’ve pretty much tried every basic change but I’ve had zero luck.
I know there's many questions here but damn, my headset became literally unusable. I have had the arctis nova 7 for like two weeks and I was so satisfied and all of a sudden the audio is like 1% of what it used to be. I basically can't hear it unless I try my absolute best.
Not even the sound present when you turn the thing on can be heard anymore and it happened completely out of nowhere
wow finally
Hello, I have a problem with Stealseriesgg and disc. When I use disc i can't change the audio with Stealgg. Does anyone know how to fix it?
Does anyone here have the Apex pro TKL?
i didnt get much help from the support channel so im here to ask if anyone can help me out with playing music through my mic i had it set up and the i was doing it the other day and my settings had changed or something would appreciate a dm is someone can help... PLEASE
where is my nitro
me why
The UI/UX for Sonar really needs to better, the mixer part is great. How the hell does it not scale to different window sizes, that like UI/UX 101, jesus christ are the software devs numpties
id just like to know my my music echos when i try play it through my mic
ive bee searching for hours but stil nothing
Anyone encountered the same problem as mine. My aerox 5 suddenly stopped working (Button and sensors ) the only thing thats working is the illumination and scroll
So I got the gamedac gen 2 and I have the artic nova pro I have audio but mic isn’t working my question is when we have the pro’s we can get this for better audio? or is not a point to get the gamedac gen 2 if u have the pro wireless headphones?
I got a key board and it doesn't have the drivers for it to work can someone help?
the gamedac gen 2 is wired only. By the looks of things. Steel Series is trying to Keep Wired sales up by giving you a supposedly newer/better Base Station. Even those once you actually use the compare feature on the website. You are getting a mid-range headset at best. If you really want actually pro/clear audio. Get the Wireless
?
rapid trigger is more useful
to me snap tap is just weird for val
like its just another way to strafe and its a little weird and you gotta get used to it
i switched to rapid trigger today and played instantly better
Can anyone help me i have downloaded the steelseries moments but when i clip something (2 minutes) then i dont hear a sound and my clip is some photo's in a video
wait guys i just install the beta software for rapid snap, and where can i find the settings for it?
nvm
if i change my headset settings with sonar does that transfer over to my ps5 aswell?
Is the nitro discord still going?
No, Sonar is PC only
Yeah
Get 1 month of Discord Nitro for FREE and discover its perks by getting our SteelSeries GG app.
✓ Valid for Discord users who have not subscribed to Nitro within the past 12 months
✓ Requires payment method
Thank you
Use the help button if you're having issues
help
i have version 68 but there is no button in the "Engine" Section for my Keyboard
how do i use the line out connection on the steelseries arctis 7 usb adapter? i'm not getting any audio out of it, but the headphones themselves seem to work
i don't use the old headphones anymore, i have something much better now. just wanted to use the old usb adapter as a dac on something
how do i route discord audio to "chat" in sonar
Update 68 broke my setup, I downgraded to 67 and it works fine.
Question; can i turn off automatic updates?
Thanks
how do i get my nitro dm me for help
anyone have a sonar preset EQ config for FPS like r6 siege etc that they can share?
what's sonar?
steelseries software to mix your audio
ah
thought maybe they would have a text channel in here for people to share EQ settings but I guess not
is that new? i haven't used my old steelseries headphones in years, just came trying to figure out why the line out on the usb adapter won't work because i wanted to repurpose it lol
it works with all headsets, I only just found the software and its really nice. just using the default R6 siege preset and it made the sound more crisp and directional
although i just purchased an arctis nova 3 since my beyerdynamics broke
for lols i tried my old arctis 7 and big yikes
if i can't get this stupid line out to work i may just cannibalize the old headphones and use the internals from it to do what i wanna do
anyone having issue with input on nova pros my game is no longer giving sound
idk anything about that lands sorry, I have soldered new cables on etc but thats as far as my expertise goes maybe someone else will be able to help
Im having the same problem let me know if you can figure it out and ill do the same!
i hope i don't have to do that because that's more jankiness to the setup, i wanted to just plug the line out into the computer and into my speakers
Its really annoying from what ive seen online some people just uninstall the software altogether and finaggle it somehow but I tried that too and nothing
what, with the line out?
is there a way to downgrade version 68 broke my game audio and i cant use it now
I will I’m looking for more inf around
copy that
any1 else got a problem with rapid tap that it litteraly just doesnt show in engine?
is anyone chatmix working for them?
I don't have a chatmix, but I have the physical deck for the Arctis Pros and I'm getting zero audio now. I had audio an hour ago, and now it's gone. IDK what's up. I even went and got a new aux cable since I;m using it with a GOxlr. And the GoXLR is working fine
thats whats happening to me i cant use my game audio in sonar and and use the physical deck to change it so i hear more game then voice chat
why they have to update the app and mess with everything !!
I didnt even know it was updated
I just got to my PC, had audio, and then it immedaitely went away within minutes
mine did atleast im at version 68
If I plug in generic ear buds directly to my GoXLR, audio is fine
but with my Arctis pro, i get no audio.
let me check my version
same version
and i cant find a way to go back to 67
does anyone know how to use the line out function on the arctis 7 usb adapter?
Whatever the issue is, I really need a fix or im just going to buy new headsets that arent steelseries, cause this is frustrating and I use my PC for work..
im wondering if my Deck just...isn't supported anymore?
@pastel ravine unplug your deck and plug it back in
i had to physically disconnect from power
and plug it back in
and now i have audio
yeah nothing for me i have to just turn off sonar untill they fix it
ah yeah, see my issue was never sonar since I don't use it
it interfered with my GoXLR channels
yeah this update wack!
You can use both idk if you should tho
ye i tried
snap tap feels too weird
u can just turn off rapid trigger for a and d
question the certified nova pro wireless isnt detecting my mic pickup on discord what do i do
i'm gonna assume nobody knows, now i'm annoyed
Am I the only one who has a problem with the illumination even in the new version?? My keyboard only works well on 4.9
the lack of information online about this is annoying me further
oh cool, it seems to be using the wrong output too
that might explain why line out isn't working, how do i change the output though? who knows
now it decides to work
thanks steelseries for having multiple outputs and defaulting to the worse one for..... some reason
wtf lmao
lovely chat
hi chat
@pastel ravinehave you tried uninstalling and reinstalling from scratch ?
@robust crypttomas pls do not ping mods
@zenith plumegoogle i saw where someone had sorted that info
@ocean abysssort your settings in sonar then set them in settings/voice and video in discord
@stray axledid you read the 12 inch thick manual for using gg/sonar 😂
you know replying is a thing
mb sorry
No problem :)
Hi there. I'm trying to install the beta for Rapid Tap. I have enabled "Try Beta Software", and I see the "Beta Firmware Available" pop-up in the engine. However, no matter how much I try to reconnect the Apex mini, I do not see the install button. I have restarted the PC and the GG software, and still cannot update. Any tips that I can try?
guys im trying to claim the free nitro but it says "error"? can anyone help please
??
yo guys how do i change the chatmix dial to use hardware dial, kinda sucks having the dial on nova 7 but cant use it
are you trying to update to GG 68?
Hi there. I opened my Aerox 9 to remove some cat hairs from the scroll wheel since it was acting janky but now it's not working at all. Help please!
Is it only me or does the Rapid tap just not showing up? i did all the steps and it still just says 'Beta Firmware Available, i did the critical software update and still nothing in the engine. I have Apex pro tkl
There's currently no settings for it or anything, when it's active it's active
its either on or off
And you can only turn it off by rolling back to the non-beta firmware
Thank you for clarifying, i was thinking that i am doing something wrong
You can test if it's active right here in Discord:
- Hold down A, then while still holding A hold down D for a sec
If you see it typing aaaaaaaaaaaaaaaaaaadddddddaaaaaaaaaaaaaaaa then it's working
ITS WORKING!
If it stops after D then it's not active
Great! :D
I'll celebrate that victory with.. Breakfast! :D
😔
at 1pm
i respect it i only had breakfast like
30 minutes ago
Yep 😅
😭
I ned support
Is there someone who can help me? my headset wont connect to the GAMEDAC
How do I download the application on mobile?
the GG engine?
Which gives me the Nitro link
How can I get a link
by downloading the software on desktop
Unfortunately, I don't have a computer
Why did he write to me that the file and the program hurt
You literally can't use the promo without a computer
I used a computer
do steelseries sell replacement scroll wheel sensors for aerox 9?
hello how does this work? i clicked get key and this showed up after typingmy email
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why is this shown?
Click on the help button above and follow the instructions
who? what?
steelseries gg 68?
its.. legit
I do not know why
its a legit file
windows just does that
who the hell is he???
but yes
you do
you downloaded this from the official site?
the one you downloaded yeah
it needs to make changes
what
buddy its the steelseries software
how else is it going to control the audio or your peripherals if you do not give it permission to do so
yeah?
?
https://steelseries.com/gg/download/
did you use this link?
With apps like Engine and Moments, SteelSeries GG helps create better connections with your gear, your people and your game.
if so, its the legit software
windows is funny
hey guys quick question, how do i set it up so my headphones are automatically the default when turning my pc on? ive tried and cant figurew it out
Check your fallback settings
tyty
SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar.
Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.
This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.
You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.
Yw 😊
got it!! thanks a lot 😄
Am I the only one who has a problem with the illumination even in the new version?? My keyboard only works well on 4.9
guys im a new steel series..how am i suppose to factory reset like every single setting
i don't know what either of those are and i'm never plugging this thing into a windows machine that's connected to the internet because it pulls weird drivers down through windows update that may or may not come bundled with software
i'm not even using it with windows, i'm using it with linux
i only have this thing because someone gave it to me years ago, then one of the hinges on the headphones broke, i then switched to a wired pair of studio monitors and never went back
English only please :)
If I'm on 4.9 on the APEX PRO keyboard do I still get the new feature?
no, you need the beta firmware, which should end in a .99
But then the illumination doesn't work well, what can I do?
you can either get the beta or have working lighting
contact #official-support if something is bugged
what do u think bro 🤦♂️
They need to fix illumination first before they release new features for the keyboard..
Even in the new version it gives me problems
its beta?
no
just act like a man and decide if you want light on ur keyboard or not
the lighting problem is in the firmware that was released with gg 63
the beta firmware is based on that firmware and still has the problem
what i said fr
no
Don't understand why it's so hard for them to fix it
you taking a coding class
and then explain it
oh wait you probably work at mcdonalds
you should taking a english class ngl
guys how to keep the light turned forever and to not shut down when not using mouse?
i need help with that
there should be some settings you can turn off in engine like illumination smart mode and power saving
let me give a ss
here u go
i just dont understand
my mouse is in prism btw
your sleep timer is set to 5 minutes, so if you don't want your mouse going to sleep, then set that to 0
ahhhh
thats what it was
thank you verry verry much 🙏
have a good one
if smth happens ill report back here
@slim icedon't forget to feed it cheese otherwise the light will go out and become slow thru lack of energy
anyone elses onboard memory for their apex pro just stop working
Hi all, can someone help me with SS GG sonar? The game audio channel is completely silent. I can put the game in the media channel and it works fine but I want to get this workign properly. help?
lol ye also u got the same name as me nice
Hey people, any info on how long the summer sale go on? Until end of summer or will end sooner?
Steelseries is like one of the best companies in the world rn
No drama no controversy just products I love it
How i can check is my headphones are original?
Search on YT “NameOfYourHeadphones real vs fake”
Someone with the new SOCD, can you screenshot the setting to enable it? all I can do is enable the beta which changes the firmware, does it just automatically enable it when installed?
It's active when you've installed the firmware
Can't be disabled without rolling back the firmware
thats kinda weird, why would they not just let you apply it to one profile
ik its a beta
That's why
when I updated, it also reset my profile for my tkl so....
yup, thanks for the reminder
thanks for such a fast response too
Honestly though, I never thought to look in the FAQ. Not sarcastic, genuinely forgot that was a thing.
Was mostly just being facetious
Hey, it happens :)
Have a good one!
Thanks, you too
how does the new apex pro actuaction lightning work?
if you have an apex pro it'll light up different colors on the keys based on your actuation
ok thanks
tends to look best when you got a varied actuation like this:
I’m not asking for support on this I’m purely curious to know, has anyone else with an arctis 1 had this issue with the detachable mic? The part where the mic meets the plug just got loose and bendy and I had to tape it for safety
not with the A1 itself but with many other cables
just happens like
i uninstalled and restalled and still nothing
anyone else having issues on Nova Pros with sonar not allowing audio to be heard thru the game setting
Hi. Does someone else have a lot of issues with chanel management and disconnections of the headset with GG 68.0.0????
@slim icenope i am not a tom !!! 😱 😂
I'm trying to use the student beans 15% off partnership promo code but it just tells me its expired, I can get a new one in an hour but if that doesn't work either is there anything I can do?
@radiant meteornope try reinstalling from scratch which means cold install
@heady pantherwho issued the code ?
then you would need to close all browsers and goto c:/users/yourname/appdata/local/temp/clear and delete all it will allow
then reopen browser ie edge not chrome
and try again
ill try that thanks
if that don't work submit a ticket at steelseries.com/support
@craggy chasmwill you stop sending me giveaway notifications PLEASE
SOCD is so good its crazy, keep it as a setting
lol i was talking abt the doge in ur name
never knew steelseries sold keyboard mufflers
how effective are they i wonder
apex pro tkl 2023 for £160... 🥰
i cant update my keyboard am i just stupid or is something wrong
are you trying to get snap tap
no it says i have a critical update and i think im just bad at following instructions
yo it's my birthday can I g3t stuff
no
no clue
should just be an update button
@slim icei countered
You can get a "happy birthday" 🥳😄
dang
Hello everyone! I'm using the moment feature on my pc but does anyone have trouble hearing their own voice in moments?
I hear all my friends clearly on discord and the game clearly, except for my own voice which is very low
normally it saves multiple audio paths in the file, can you adjust it so you can hear yourself?
Aight
Please keep in mind that this is not a support server so there's no support staff here. Contact support on the website for help from SteelSeries
how does the giveaway work? is it at a random time or a set time?
Sounds like it's broken for you, it's always active (until the end of October I believe)
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Use the help button
What does the new Apex Pro Actuation Profile do because it just stays still for me even when I press
oh thats weird
As a PSA, the Apex Pro Actuation has 4 different colors, for each separate 1mm you move the actuation, It unfortunately doesn't react to the actuation of your key, Rather it shows a Static Heat Map of your Actuations
at 0-0.9 its red, 1-1.7 its Yellow, 1.8 is Blue, 1.9-2.9 is Purple, and 3-4 its blue
odd
I cant quite tell what they are trying to do with this one tbh
idk if that specifically is in beta as I see no notes stating so
also rapid trigger changes nothing on the color
where can I report bugs to the devs, as I don't believe the Apex Pro Actuation Lighting Scheme is working as intended
Please don't ping mods or staff for support
You can submit a ticket #official-support
^
well thanks for informing me
I was gonna 😅
I was asking about the stream one, sorry I should of specified. I didnt know about the nitro one
Ohhhh.. Giveaways on Twitch happens on the fly
Keep an eye on the channel and socials
Sounds good thank you!
You're welcome ☺️
how can i connect my mice to my steelseries
Which mouse is it?
Guessing you mean Engine by SteelSeries?
Make sure you're not using Bluetooth
https://discord.com/channels/299040363123965952/1271214536539508790 is anyone able to help with this?
ive been trying to fix this for about 2 and a half hours now and have gotten nowhere i just keep going in circles
i mean my microphone
Hello. is it only me who usually turns off the headset by itself?
Ah okay. There's a guide on YouTube on how to get started with Sonar
alr
anyone?
https://discord.com/channels/299040363123965952/1271240429764874291 this problem is a first for me and none of links from support relates to this
Quick question when does snap tap come for all keys?
or like w and s
it would be insane because it would make strafing w s easier which is really hard rn
how i can trurn on stat on game dac from nova pro?
hwlp
smh ups taking mad long with my apex pro tkl
🤨
you arent real
So, i have the arctic pro 7x or whatver it is. I am having issues where when i used to turn my pc on it would automatically make those default. Now it just sets it to some other default and I have to manually each time i load up pc switch it back to the 7x
they should make a reactive version of the new apex pro actuation rgb preset
so like the farther u press it down the brighter the light
there should be more reactive rgb options imo
i have the arctis nove pro wireless and i was wondering if you could change the image on the oled display
Can some one help me with my keyboard
with what
from your messages it looks like it's working as intended! it just shows a heatmap of actuation values. unfortunately it can't dynamically show actuation throw as that data doesn't actually leave the keyboard. i'll certainly forward a suggestion for different key colors for rapid trigger!
Its saying I don't have the drivers for it to work. I'm confused due to the fact it's brand new but I lost the receipt to return it
did you install any drivers yet
No because I don't know what to do
have you tried looking up drivers for your keyboard
my apex pro mini f8 key is not working i rlly ned help
Slight problem I don't have a keyboars to use right now but could I just Google it and find the drivers?
yeah prolly, i would only trust the drivers if they come from the website of the brand of ur keyboard
It's a steel series keyboard
alr
and if u need you can use on screen keyboard, its in the accessibility settings
Thank you
i need some help
one of my function keys are not working on my keyboard
not sure abt dat
Why does the coiled cable not work with my apex pro tkl WL?
I can connect my Keyboard using the included usb C cable, or using the dongle, but the coiled cable I bought from Steelseries does not connect it, and disconnects it while wireless
Why is there randomly purple and dark blue at 1.8 and 1.9
Has anyone in here had issues recently with their Apex Pro keyboard RGB turning off after launching Destiny? Also having issues with moments dropping to extremely low FPS whenever I take a clip specifically only when playing Destiny 2
you can try deleting your drivers for ur keyboard, i do believe windows will redownload them on restart
hello, can anyone help with an issue i'm having with my arctics nova 7p? my headset will disconnect when I die in Valorant and won't reconnect unless I unplug & re-plug my dongle back in my pc. this is the only time I ever experience disconnection issues.
guys is this the same thing as the qck heavy? when i click on pro settings this is what pops up but it doesnt say "heavy" anywhere
i want to make sure im getting the qck heavy instead of the +
prob not but its thick so it might be a little heavier than normal
weighted mousepad?
i assume the purpose of a heavier mousepad is to have it move around on the desk less
I just put some anti slip pads under mine
yea that works but ig its just easier for some ppl
