#💬-general
1 messages · Page 154 of 1
What's the problem it doesn't work
Does anyone know why my headphones goes through audio like people can hear my headphones soo annoying
anyone know why my keyboards onboard memory wont save when i close the app
i just updated software
was just about to ask something like this. moments captured the game/discord audio but not my own voice in the disc. call. not sure if many other people have this problem
yo
i gotta questionn
it wont let me clip thigns
and it wont let me turn it on
Don't use steelseries to clip anything
Everyone im gona start up my pc and be support again if you need help join xeno.360. Call
Hey is there anyone who i can vc with to make sure my mic is working?
join call
Yeah that button
hi, how to claim this
you still need to put in your card info and that
It doesnt work...
have you buyed nitro bfore?
Didnt
where casn you find this?
than it doesnt work if its ok discord than it will
So u mean this giveaway is scam?
this is very much true https://www.reddit.com/r/steelseries/comments/1d6pama/clicking_the_update_firmware_button_does_not/
It absolutely isn't
That's a very good time to contact support :)
Im going insane waiting for this snap tap
guys i got arctis 3 headset but my mic doesn't work n it happened suddenly, what should i do?
its been 12 days since the original announcement
Im refreshing their twitter for hours waiting bruh
btw why when i try to get a redeem the code for the giveaway it says sorry an error has occured pls try again later
hi guys new here, but i have some issue with my artic 1 wireless for ps5, they were fine for like 4 year until one day i decide to plug it into my pc to fix th EQ and make better, the problem was that when I try to plug it back into my ps5 the mic for some strange reason never work. any idea on how to fix this please help!
You know you can enable notifications for the account right? 😄
is there a way to add another audio track to my moments?
for example a media/aux track
hello
my apex pro tkl isnt registering keys
idk if its the game
or the keyboard
i would press a key and while holding it down i can press others
yeah thats how a keyboard works
hey guys, i got rival 3 and it is flashing led's too much
i cant disable or lower from GG prism
how can i do ?
hei guys i order the TKL keyboard you know if the snap tap gonna come for that too ??
Anyone here encountered a problem with aerox 5 wired? My mice suddenly not working, sensors and buttons not working aside from the scroll. I check if there are any updates in firmware but its updated
Was it turned on?
Its wired so it automatically turns on right ? and besides the scrolls is working
Hello guys someone please help me i was suffreing from my steel seris headset not working in audio its nova 7+
The audio dont work
I used the
App
And everything
I need help please
No sometimes I'm pressing a key and it wind register
Like I'm holding it and it's not working
I spent 200 on this keyboard and it can't even fucking press a key
It doesn't even register some keys
When I'm playing cs sometimes I'm holding a and it's not registering
Same with my headset
Steelseris is good
But bad at the same time
Like evrything is good
But the software
Return
I bought it on January
Ai
I don't think I can
I swear it comes with 2 year warranty?
Yea
Yea
Im. On a diff path now
No one plays ot
You a real one
With this keyboard
Do U play bss
Nah
I stoped
I play rust
And gta
Mostly
Gta
Since
Theres a
Imprint of my ass
i cannot hear from the right side of my headphones help 😦
On the chair
Search ok yt
Can someone help me? I have some SteelSeries Arctis Pro Wireless and I used them on the PS5. The next day I went to use them on the PC and the sound started to come out very low and the microphone stopped working.
hello i am wondering how to play audio threw my mic can anybody please help me?
audio trough your mic
do you mean speak trough your mic?
anyone know why the sonar keeps loading
does anyone get a problem when sonar just keeps loading and loading
literally i tried to redownload it and now the whole software when i open it just keeps loading
it was working fine for me, updated my pc now nothing
sign out and sign in back and i see turn on Sonar but when i click on it it keeps loading
i jsut reinstalled it for the seconed time and its working now
hello
I need help, desperately, my Arctis Nova 7x is playing the microphone pick up audio through the headset, but the headset is off and it is not turning back on, none of the buttons work on the headset and my pc cant detect it. When hitting the mute button, it stops the audio through the ears, but it still wont do anything else.
Hey, anyone know of any trick to disable the low battery sound? I'm trying to save myself from chucking my headset into a wall / out nearest window
it doesnt show in engine
cuz that is the virtual audio coming from engine
Bro i swear the wireless nova pro headphones are one off the weirdest once, everytime i launch my computer it swaps sonar to my monitor speakers even tho i put my headset to main audio
its a 50/50 i works eveytime i start it up. i always gotta fix something cuz some audio profile thing is not working or has swapped to something else
dude no joke i NEEEEED analog mode
every time i make a post it gets completely ignored
i just wish wooting had a tkl keyboard
thats just sonar i have the same problem with my Artics 7s
why the mic switching everytime in the app from the mic to the tv ?
bro I need help
My new keyboard isnt working
its also steel series
Apex 3 TKL
can anyone help
i cant hear out of my headset at all bro
ay guys i just bought steelseries arctis nova 1 im trying to figure this out for like 6 hours and still cant fix it
first time buying a steelseries product
my mic is low af when i change windows colume it automatically changes game sonar volume
i hear static noise
any eta for snap tap
soon
i got a hyperx mic i cant get no audio from the steelseries app at first i could i go to play gta rp today and i cant get no sound period
is it routed correctly in sonar
@haughty heath
i reinstalled and nope
and other device mmm nothing
How do I route my elgato
is steel series down
I'm trying to get the sound going from sonar
Can any steelseries wireless headset pair with the gamedac?
can i make steelseries moments pick up from media mix as well?
so that any music i have playing is also in it
or anything else in the media mix for that matter
Hey guys. so i have everything set in my system to use sonar and for some reason im still having issues with streamlabs and a game called star citizen. its not picking up my mic. i can hear everything buy my mic istn working. can yall offer any assistance?
Hello im thinking about getting a new headset for 150 any recommendations
yea
yea what
Did someone solve it?
nmo still problem,
If u had already bought nitro u cant
It's for ppl who didn't buy for a long time
is there anyway i can make my steelseries.gg only record my game not my browser and stuff?
bro my sonar isn't even loading
same
did you confirm ur acct in emails
anyone having problems wit the nitro giveaway in the steelseries engine
me
i need help whats up with this cliping
"https://x.com/SteelSeries/status/1818045672010170730 ayoooo" Yall playing with my patience lol, I went camping for over a week and still nothing... this was what I was hyping myself for when I came back
bummer
bro it was literally 2 weeks since the first "soon"
steelseries is almost as bad as finalmouse with these late releases i swear
Contact support if the tips aren't helping, like it tells you in the tips :)
whats up with moments
It's a feature to capture gameplay?
no like its not working
Well first of all, please don't ping mods or staff for support
Still no snap tap wow
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936.
Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
hi all if i have Arctis nova pro wireless and have speakers connect to the hub. If i want to use the mic but have the soudn from the speakers is that posible?
yea you should be able to select the input and output on your computer
true sonar?
Onlything i found working is change to streaming on the hub but no other setting
anyone know how to mute spotify for my moments while still keeping the audio from games?
Folks, does anyone know if Transparency mode in Arctis Nova Pro Wireless can be boosted? I.e. when I play some shooter games, I need to hear my wife's voice through, boosted loud enough to break through the shooting and explosions. I've tried AirPods Max, but they're an absolute unit of rubbish in that regard. :/
I've tried to ask support, but the support website is seemingly built to make it impossible to contact any support person, living or otherwise :/
Should I get arctis nova 5s or arctis nova 7 +?
Wdym finalmouse is on time
mouse pad wrong?
is there a way that my input doesn't change automatic to steelseries headset sonar gaming input when the steelseries gg application launches?
Disable Sonar? 😄
It does that by design
Or do you mean the output in Sonar?
I just only want my mic to change not my headset
Sonar is designed to be used for both
There's no mic only mode currently
But you can support the idea in #1070392859125104660
Alright then thx anyways
Hello, is it possible to mute the environmental feedback I receive when my microphone is on? I'm using a fan because it's hot and I can hear the wind noise it generates, which is quite disturbing. Sorry if my translation is bad, I try to do my best.
I have a problem with my apex pro tkl. Only the function keys and arrow keys and esc key are working but my normal keys like QWERTYUIOPMNBVCZ are not working, does anyone know how to fix this?
me too please help
Turn off sidetone :)
Many SteelSeries headsets come with Sidetone, which allow you to hear yourself through the headset’s mic for better clarity when talking.
For most headsets, the volume of the Sidetone can be lowered in SteelSeries Engine, which is part of GG. GG can be downloaded here: https://steelseries.com/gg
If you have a “Playstation” version of a headset (such as the Arctis Nova 7P) then your headset may have a physical wheel on the headset for turning the sidetone down.
For analog headsets that use the 3.5mm headphone port, sidetone may be generated by your on-board audio devices. Please refer to your computer manufacturer’s support for more help
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936.
Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
@stark rampart it woeked i havd nitro
but i cznceled the subscription cuz i will dont pay after month
I don't see the actuation option.
You don't see the actuation option as the Apex 7 TKL does not have adjustable actuation.
Great :)
I have the Arctis 7 and for some reason my entire Game chatmix side is not working. All audio is being transmitted only through the Chat chatmix. Anyone help possibly? Discord works fine cause I want it to go through the Chat side but even browser audio goes through that only
hi i just got the steelsires arctis nova 1 and the mic dont work on discord can eny one help
Hi
Is it worth to buy steelseries nova pro?
guys i got arctis 3 and the mic isnt working on pc, but it works on xbox, how can i fix that
How do you contact support for this company
There's like zero way to get a ticket started even when you go to contact us
Contact Amazon?
Click on the chat icon on the support website
Adblockers might remove it
add snap tap
they are
just give it 3 years
they said "soon2
"soon"*
but
...you know.
Hey, in the giveaway u enter by writing Ticket 5. But if i go to the link on streamelement it says I got 0 tickets. How do you get tickets?
they want me contact steelseries
why discord nitro link is incorrect
So do that?
but I cant open support ticket
Why not?
I can't find a solution to this problem
no entry
What does that mean?
Read the whole thing. It tells you what to do if you don't find a solution :)
Hint: it's the last message
No option to open ticket
It will try to help you before letting you contact support
But it 100% will let you contact support
hi
can't wait for the "soon" tweet this week
really no option
I cant find it
Can you find the chat icon?
no
You probably have an adblocker or plugin blocking it. Try an incognito window or your phone
guys just bought the arctic nova one and everything works except my mic
been trying to fix for hours
nothing helps
still cant
What in the unfair giveaway is going on here 💀
Well there's literally no giveaways happening in Discord so you tell me 😅
I was referring to the giveaway for the mouse. It's more of a raffle than a giveaway.
You don't have this on your phone when visiting the support website?
What's the problem? :)
Nothing...
@stark rampart Wont be alpha keys in the giveaways for Delta Force: Hawk Ops? That would be cool
in the steelseries app?
centerpiece?
I don't work for them so I have no idea. Would be nice tho
Okay :)
Okay, thank you the answer ^^ I hope they will do 
You're welcome! :)
🤞
Its for Hawk Tuah

I am having the same issue, I have looked on the support page for an option to open a ticket and I cannot find it.
Turn off your adblocker/VPN/other plugins
It looks like this
ty
yw


Stream ended?
why am i getting an error when i try to get the nitro gift thing in the giveaway section
It’s all broken I think
I don’t see the nitro one your talking about
its in giveaways
wait nvm it loaded
i need help how do i fix the sound scroller not work ?
i cant scroll it isnt working even on the presets so idk
it dosent sscroll the volume
nvm fixxed it
snap tap when fr
i unplugged and plugged it back ion again
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936.
Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
Guys a magnet is stuck
Under my c button
every time I click c
It spams c
Untill I click space to stop it
How do I take the magnet out
I've reset my password and tried logging in to GG 3x times now and it still says wrong password. Is this normal?
Sooooo, who won the giveaway on Twitch?
take off your c key and just see if you can grab it
Guys, which mobo do u rec me for a r5 5600? I had b550m aorus elite but a coil fried and idk if it was my fault, or psu, o bad unit, or that mobo in general
Good Afternoon. Hope you all having good day so far and it's fresh new week. Feels like Summer is almost over already.
can u maybe see abt helpin me to fix my issue as well, plz?
Please don't ping mods or staff for support #rules :)
Guys have u tried rival 3 and/or 5?
dont buy the apex pro its legit the worst keyboard
how can it start ghost typing perma after 1 month without any fix being posted anywhere?
hard reset doesnt work, nothing works
legit cannot use a new keyboard because it opens 100 applications and makes my pc crash
Is there a way to record with Steel series GG? (not just 2 - 20min clips)
I like the features and it would be cool to quickly edit a recorded clip with it. it makes lowering the volume for things super easy and is just super simple to use compared to using OBS or streamlabs
Contact support or rma it where you bought it :)
how do i open a ticket on steelseries
legit everywhere i click takes me to the same page but no ticket page
Use the chat icon
been a month i cant return
You probably have an adblocker/vpn etc blocking the chat npc icon
There's still warranty
why i can't get any giveaway from steelseriesapp? i tried reloging, it still doesnt work
https://discord.com/channels/299040363123965952/1259898041452724274
Remember to read the whole thing :)
called amazon they let me return it, bought a wooting now imagine yall fuck up a keyboard so bad that theres hundreds of users having the same issue and theres not a single fix for it
LMAO get a grip legit
my bad, anyway it was not verifed email, thank you very much for help i am so happy
You do realize that I don't work for SteelSeries, right? 😅
i know
Just an unpaid guy trying to help you
it wasnt directly aimed to you but steelseries
just replied to u cuz u where the one to reply to me i dont got a problem with you but with steelseries
It read as very much aimed at me 😅
i just cant comprehend how something like that can happen
yh mb dont take it personal but still
what a fuckery
All tech products have units that arrive doa, that's just impossible to avoid
All good :)
But the rma rate does seem a little higher for that specific model
All good, just happy to help 😄
Great that you got it fixed
bro my chinese 30$ keyboard ive had for 6 doesnt have problems like that thats crazy
yh im glad too
Hello
Steelseries Arctis 7+ Wireless 7.1 On-Ear Gaming Headset I bought It gives too much ambient noise can you help
I can guarantee you there's people who got that keyboard in a broken state when it arrived
the thing is ive had the apex pro mini for over a month without problem
it just suddenly started then i got it fixed with a hard reset, worked for 5 days and then started again hard fix doesnt do it anymore
My Mic is not working
can someone tell me why my leds are freezing in apex pro ?
my headset isnt updating
can anyone heyulp
Anyone use any sort of isolation accessory with the Alias?
Has anyone had issues with audio crackling on arctis pro wireless?
New normal if you updated firmware
My MIC IS NOT WORKING!!
Have you tried it off and on again
hi my arctis 9 is dead and should i buy nova pro or nova 7 my pc usage is 1 match league of legends per day and 2 hour work.
How can I have 1 free month of nitro?
some people says nova pros anc mics touching ears is it true and my arctis 9 hinges are very cheap and bad is it upgraded?(broken per 1 year)
I need help
The headset refuses to turn off
For the Steel Series Arctic Nova 7
Are the headsets just bugged?
Oh lol
I just wanna say that the steelseries website SUCKS
Why does "contact us" bring you to a list of general questions and answers
Lazy as hell can'
can't give me a simple ticket
Big company btw "If you require any support, please visit our Support Page to see our daily updated FAQs"
why cant i claim the nitro
Hello! im new here.
does moments clipping just suck? alt+s just isnt recording anything
have someone good media config for good bass and high quality sound ?
well I am gonna go cause apparently I cnt get help here either
gonna shut down discord and throw in the the proverbial towel
can someone please hop in and see if my mic is actually working?
Discord has a test microphone feature
any info on what to do if sonar won't load up?
HI
anyone know why discord doesnt route in sonar
still need help?
Make sure gg runs before discord
it did
still doesnt work
@orchid terrace maybe your settings in dc
check audio an dvideo settings are set to the steel seris certified use and also in t he pc sound settings its all the same, do you have the discord tag anywhere showing in GG mixer under sonar
yeah idk what the problem is
all of the sound settings are correct and i have the discord tag in apps that need to be routed
but it says app might not be supported for routing
yh mine says it doesnt support thr routing either,
so no solution?
not that i have seen yet, i did watch a few youtube clips on it but never seemed to have the routing option that SS said should be there, maybe as im in the UK im not sure
ohhhh alr
can anyone tell me why i cant find the actuations tab
i hate this headset so much and i broke it
imagine u have to like
fold cloth around foam
but it made it so impossibly undoable
that it might as well be holes in the cloth, or burnt foam, or whatever. like it's not broken, but it is, cuz no human in this world has the skills to fold like that
tried for a couple hours
do i just take a scissor and cut it off at this point
just to not make it tickle my ear
repairing it by literally breaking it, lol imagine
i hate this tech support losers
like this . but arcist nova 7. how can u literally not understand the concept of ... omg imagine being sucha
im not gonna show u my disgusting ass depression room it's disgusting
hi
anyone else having weird mic issues with arctis nova 1? its really quiet for no reason
Snap tap when?
Your message got blocked over your choice of words, there's nothing against you using a picture from Google :)
I've had a Bose headset look like that. I bought new ear pads
Hello
Steelseries Arctis 7+ Wireless 7.1 On-Ear Gaming Headset I bought It gives too much ambient noise can you help
@orchid terrace please keep the introductions channel to introductions :)
You can use #1047622297382567936 to ask others for help
what keyboard do you have
this is never advertised as a support server
actually, i think it is if youre using the german language? not sure
but it shouldn't be because this place isnt one
ive just had to clean up an awful rats nest of a server ive ever seen
hello i downloaded the steelseries gg app but when i click on sonar it wont open it just keeps loading for ever anyone knows how to fix it?
Found a birb @high skiff 😅
does anyone know how to fix the scroll wheel bouncing up and down on the aerox 9 mouse?
Hello, I have a Nova Pro Wireless, and I want to know if I'm the only one who hears a buzzing sound when I'm in Bluetooth mode on my phone and there is no audio coming from the phone. I went through the RMA process and received a new headset, but I still have the same issue. Is this a common problem with all these headsets, or am I just unlucky?
I have that headset and have not had that problem
No idea if it's common
But I think you're the first I've seen mention it here
Ok thanks for the answer
hi nitro free where
I downloaded the application, but I couldn't find it instead of Discord.
why doesn't my microphone on the steelseries artic nova 1p show up?
@stark rampart ive just been on hms queen elizabeth 🫣
What does that even mean? I'm so confused
Ahh! That's sick!
@icy lagoon hi bro, got my second pair couple days ago and i just returned them again im getting my money back..... and im not buying any wireless headset anymore i just been searching on reddit and forums and it looks like that the problem that i had with one side being louder than the other its a common issue also from other brands im just buying the logitech g pro x (wired version) i think idk if you have any recommendation
very cool very cool 😎😎
Interesting.. I've used quite a few wireless headsets, including from Logitech and I've never had that issue. Does sound like an annoying thing tho
wasnt allowed to take pictures, although i can just go down to gunwharf quays and take photos from there lol
not allowed to take pictures anywhere on site so
whats next week 😳
ye man idk bro its so annoying the nova 5 were my first wireless pair ever but idk got them replaced 2 times and still got the same issue
I'm going to Flordia 🌴
thats awesome wtf
That sucks
😭
It's very pog
very
Plus I have a month long ish vacation
isnt it also very... expensive
I mean
It's aight when you have a partner who spends a lot of time watching disney videos
Getting all the tips and tricks
haha fair enough then
it does indeed
ive been trying to get a trip to cyprus..... i think itll be next year. 😭
1600 pounds for 6 hotel nights, Disney tickets and food for both of us isn't bad either
and 350 ish for a Tesla M3 for 10 days
just had to show off
lmfao i respect it
Never been, hope you get to go :)
it is very nice, ive been before. would have loved to go again this year
We've been thinking about buying a Tesla so getting some more experience with it is nice
Good choice
We want an EV, that's why :)
I do like Ford tho
Wait 2 years before u buy an EV, almost every manufacturer are moving to hydrogen.
does anybody know when "snap tap" is coming to steelseries keyboards?
soon™
I want to know why sonar is being janky as well, but no answers.
has anyone managed to get in contact with steelseries at all? All of their "contact us" links just redirect back to the suport page
Lots of people
Look for the chat npc icon on the support website
Having an adblocker or other plugins might block it
lol hydrogen cars
hi
id love to see a source about that
where could i get help with my mouse?
#1047622297382567936 it helps if you describe the issue
aight thank you verry much
ok just made a post hopefully i can fix this cuz its really annoying
i just bought my second pair of steel series pro wireless and the sound is so bad, any advice on what to do? thank you
support kinda dead
why cant i directly write to steelseries its crazy how i buy a new set of artics pro wireless and they cant event stay connected for longer than 5 min
You can?
Just not here. Gotta go to the support website and contact them there
You're very welcome to help others - keep in mind that this is not a support server so there's no support staff here :)
Well that's always frustrating
For sure
@stark rampart well i just get sent to the faq section and then i cant find anything
Use this button
It will try to help you before letting you contact support
it dosnt pop up
Do you have an adblocker?
yea
thanks
You're welcome :)
a
is it confirmed?
Confirmed soon
crazy how wooting had it coded and implemented in less than 24 hrs...
they were also developing it
also they have like 2 keyboards and are primarily targeted towards competitive players
Guys my mouse is blinking red what do i do
I can tell you what it isn't: a support server :)
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936.
Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
my sound seting keep changing after i start my computer I have made the correct one default in seting and yet it keep changing how do i get this to stop
Check your fallback settings :)
yea its the same settings
SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar.
Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.
This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.
You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.
Personally think it's kind of a joke considering it's a few simple lines of code, if they were gonna ship it with the next regular update anyway, why even tease.. Could've been implemented in 24h
I'm curious.. What's your background for knowing that?
Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.
here's the code, but since apex pro doesn't support qmk i can't flash myself.
so compile and adjust and implement pls and get this wait over with
yeah, well I've been waiting since May for a backlight fix.
That's a gross oversimplification and you (should) know that
i mean it works flawlessly on my other keyboards so
So use those?
Well it will be out soon
can still have the opinion the handling of it by steelseries hasn't been efficient
That's something we can agree on at least. At least communication wise :)
can someone answer a question for me
do all of the arctis headphones use the same wire
how do i fix the mouse cursor moving so weird??
Have you contacted support like I suggested?
yea but they said smth abt reset mouse
and i did that and nothing
u meant trough the AI one right?
No
oh..
use the chat npc
bro just casually dropped the SOCD features code to help them
and they still wont do it
for AGES
i did
the ai one
u said not that one
what do i choose?
lmk
went there and i dont see my problem being there
The one that's the most correct?
well you see here i dont see it there
my problem is that the mouse cursor is acting strange
Something else / other?
What doesn't work?
do your configs stay on your account or do they all go away when u reinstall
There's no cloud syncing so it goes away
ok sent
Great :)
every time i click contact support it just takes me https://support.steelseries.com/hc/en-us?solvvy=true
like bro i just need help
Click on this
Turn off your adblocker if you're using one
What do you mean?
oh lol
I meant click on that icon on the support website
It's just to show you what it looks like
your the luh goat
Just happy to help 😄
At least I hope "luh goat" is positive :D
"greats of all time"
Oh I know the goat part it was more the luh part :D
I'm not that old 😅
idk even now what it means its just some me and my friends say when something is very good at some or someone helps us out
Ah fair! Thanks for the explanation
gift discord not work 😦
that thing was a bust btw but do yk if on SteelSeries moments you can get it were it only captures your game audio?
yea hopefully this will be fixed cuz its really annoying
like nunn else just your game
Set the audio captured to be only the game sound
🤞
how you do that?
Make a post in #1047622297382567936
Easier to keep it all there in a thread
Be right there
ight thanks twin🤞
@ me when you are in there, pause
shoutout to steelseries GG randomly putting my alias volume to 0 XD
is there a cheap 3rd party dongle i could buy or a bypass to update?
@ me if someone has an answer to my question
u could try to find a used one on ebay but im sure it wont be that much of a discount
$25 isnt that bad dude just buy it from steelseries website if u want ur keyboard to work at all
it works alr i just need it to update and thats it
yea but u kinda need the firmware update
do yk if i buy a random 2.4ghz replacement receiver it would work?
probably not but you could try if you really want
i dont know much so im sure a mod would be of better help but
alr thank you
np
Windows is pushing an update called "SteelSeries ApS Extension 1.0.12.0", I don't know what this is so I googled it, turns out some old posts say this update fucks with windows 11, crash softwares and generate hundreds of critical errors in the event log. Have they fixed it? what is this update and why does windows force it on me with no option to cancel it? I'm going to sleep and have to turn off the pc but it forces me to update
i HAVE NOT HEARD OF SUCH AN UPDATE
i jave that update too, but for me now ist looking good
snap tap out yet
i dont think so for now
yea im buying a wooting im done
Rival 3 wireless mouse - I need a replacement scroll wheel mechanism as I've snapped the rod- can someone point me in the right direction?
They don't really sell replacement parts like that so my best suggestion would be finding someone with a broken mouse that has the part you need.
@stark rampart protest planned right outside the base im in
seems pretty stupid to plan on right outside this place lmfao
so as you can imagine there are armed guards literally everywhere
Does someone know how to fix latency?
I am really peased because i play phasmaphobia but my char walks after 3 seconds it does it all the time and its in all games
🫣
can someone help me with mic i js bought new headphones
Guys please support my post in feature- request
I posted request 2 times last 6 month.
No reaction completely 😥
When cloud sync in steelseries gg gonna work?
So there is no way to save profiles?
Will steelseries make a apex pro tkl ghost edition
Unfortunately not
why is the mouse stopping randomly when using it it got full battery
When youre using dolby access with nova pros … what do you do to the eq on dac … level it or match dolby access eg?
Eq?
what steelseries keyboard is this it is a tkl with mechanical switches but why no oled
?
ask google
Apex 9 doesn't have a screen but doesn't have keys where it would be
So no idea 🤷♂️
Probably not a real product
Or ask Lennart
I do know a little bit about a lot of things, haha
I was gonna say m750 but it doesn't have those keycaps or wrist rest
🤭
🤭🤭🤭
It's probably not that, but....
WHAT IS STEELSERIES COOKING???
That'd be a funny way of teasing a new product
but the m1-m6 keycaps here are old, the 2023 pros and apex 9 don't have them
It's probably just a weird keyboard mockup someone threw together
Hi guys, Anyone else had similar issues that the "Arctis Pro Wireless GAME" doesn't show as an available audio device ?
My Arctis Nova Pro Wireless did stop working totally, besides the microphone. 😦 but it still shows up as a device.
Hi, I have a problem with gg. Before purchasing the headset, I was using nahimic audio software. When I download Steelseriesgg, nahimic disables itself, then I make my settings from gg, but Discord perceives all the sounds on my computer as my voice and reflects them, it gets fixed when I install the nahimic software, but if I install it, this time I have to uninstall gg, but there are too many settings in gg. and these settings are very useful when playing games.
@stark rampart i uninstalled and installed again nothing happened
Read the whole thing :)
fixed it tysm
hi
Apex 9 doesn't have a wrist rest
I found an easteregg
sa
that means you can't use the payment source you're trying to use for redemption
correct
hell
Touche
can someone help me with mic? i js bought new headphones
why cant i hear anything thru my arctis nova 7 suddenly
they work fine on bluetooth but with dongle audio just gone
Did anyone get nova5x chatmix wheel to work with sonar?
why cant i hear anything when using my nova 7 on dongle but bluetooth works fine
like wtf
bro do you have to ping MODS in this situation
bro mod is a moderator
they moderate the server
dont know if these help with your physical issues
Please don't tag mods for support issues, we don't work for steelseries. Make a #1047622297382567936 post or use the chatbot on the website #official-support
cs2 not able to route in mixer anymore
why cant i hear anything from my arctis nova 7
the support chatbot doesnt have a response for this issue either
since its only when its on dongle
mine was 140€ when i bought it
why would e-sports use these when they get a new issue often
i swear a bug fix gives out 10 more bugs
That's most likely a Windows thing. The routing in Sonar is just a GUI for Windows
In order for apps to output to the other devices in Sonar, you'll need to route the apps to the specified device. Routing can be done in one of two ways:
-
Use the routing drag and drop interface underneath the audio outputs to simply move any apps playing sounds to the required output
-
Open the Windows sound device by going to Settings > Sound > App Volume and Device Preferences. From this settings menu you can use the dropdown to route any app.
If you are having issues with routing not working or apps moving back to another device after dragging them, you may need to check the app itself for any sound output settings. Some apps like Discord, Spotify, and Apple Music may need to have their outputs changed within their app settings rather than done through Sonar.
I must be a lucky unicorn, I pretty much haven't had a single issue for years
ive had my headset for like 2 weeks and issue already arised
On the support website? It will let you contact support (a human) if it can't help you
Make sure you use the chat bot
Adblockers might remove it
So turn it off
the box isnt with me so i cant get the serial number
isnt that something they require?
I believe it's on the headset as well?
But not sure if it's a requirement as long as you have proof of purchase
thats with my dad
...who lives on the other side of the country :D
but im not sure what exactly causes the issue because its only when its with the dongle
can anyone help me with audio issues ?
were going through one
im convinced this is just a visual bug at this point
bruh not even reconnecting them 2 helps
2 weeks and the audio is already gone from the dongel connection
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936.
Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
Snap tap in 45 minutes hopefully 🤞
ive had 3 dif steelseries headset and they constantly have issues
have the arctis 9 wireless rn and randomly turns off all the time regardless of battery
mic issues
sonar issues
I've used a lot more than that and haven't had issues in years
Did have a lot that died in one side back in 2011 but that hasn't happened since 😅
wow a community moderator in the steelseries discord doesnt have tech issues
weird
these products miust be flawless
i also haven't had issues
tech will always have issues
Ofc but when you state your issue and all you get back is “weird I don’t have issues with steelseries” it’s p clear there are consistent issues within the software that will remain unresolved
Really?
Wtf is wrong with steelsereis sonar, infinite loading.... won't open. help please!
no it isnt
i have an issue
i dont
okay so steelseries has consistent issues
???
consistent?
So multiple people haven’t complained about the same issue over and over again?
Google consistent
Hard to argue with someone accepting donations in their bio
people generally don't post online that their product is working 100% normally. with the billions of sites that google has crawled, if you google "i have X problem" you'll get results of just people having that problem.
it's annoying as hell to have a problem and frustrating when you can't find a solution online. i don't think people are arguing with that. but just coming in here to vent is gonna be met with as just as much hostility from the other side.
I said 2 things and got pinged 5 different times I could care less lol
Stated the issue
if you search for "steelseries headset problem" you will see problems
it is very uncommon people take to the web on sites such as reddit to post "headset works as expected"
the issue is not at all consistent across most of their products but the unlucky people who have had the issue have posted about it
yeah? i dont see the problem with having donations in my bio. i provide a lot of support and advice to people trying to build/buy computers across many servers.
i also have my contract with the Armed Forces in my bio too 🤷♂️
i mean the headset works, but the dongle must be bad then
since i can hear the itself audio, but nothing that comes from my pc
or bad usb-c port
i mean it connects tho
W
finally tho
nice
@gray lily could you send a screenshot? isnt necessary, but im away and the screenshot may help if anyone comes here asking about it.
ayyyyyyy finally
why i cant update!
uninstall gg and donwload again
okay so all channels are somehow muted wtf
you don't have to uninstall
ooow thats so much work
i had to
i just installed it again
it uninstall its automatically
well you don't have to uninstall it
yes ik but isnt it delete my all presets and profiles ?
the new update only on apex pro?
i guess it is
I have apex 7 TKL
finally custom clip length
nope
apex pro has special switchs idk maybe bcs of it
only took them 2 years
wtf all channels are somehow muted
SteelSeries dev team is goated, I mean they kinda have to do this to compete with the market but still damn
haha so they can put out a feature in less than a month when their butts are on fire
sad it has to come down to that tho
why tf are all channels muted
they aren't
except for the windows own sounds
Most likely you have to restart either the software or your computer.. Have had the same issue now for the 5-6 latest patches..
i mean the sound channels in gg sonar
do you have your headset selected in sonar?
FINALLY
i had to change where the audio goes toi
god damnit im dumb
ive been mad the entire day bruh
everything went to "kaijuttimet(steam streaming speakers" instead of "arctis nova 7"
Guys is rapid tap the thing that that razer keyboard had that gives u a advantage
Snap tap or sum like that
you update gg
and press the button
and press the other button
you press the button
and then you press the update button
do you have the button?
the beta firmware button
there should be a beta option
that's not the latest update
download it from the web
can smb help me plz
no settings only turn on beta?
no
nice info thx mate!
@slender brook how happy are you to deal with this for the next few days

i will do this for the next 20 minutes and stop caring after the 14th person comes asking the exact same thing
Where's the thread for the new feature?
i respect it
@slender brook come dm
the amount of people who would rather be spoonfed than just take 5 minutes themselves is insane
is there a support channel or something
no
bruh
download the newest update of GG
my mic never connects to my pc thats the issue im having
still try the newest update
have you checked #1047622297382567936
i dont have snap tap update on my apex pro tkl 2023?
i dont see anything that would help me out
are you on the newest GG version
gg 68
have you enabled beta
how do i do that
press the beta button on your keyboards the engine tab
^
Rapid tap is cool but this was the update I was most excited about lmao
option to reduce the volume of the capture sound notification in Moments settings
xD
this is definitely the better feature
what beta button
engine tab > apex pro tkl 2023 > beta firmware available
look in dms
