#💬-general

1 messages · Page 154 of 1

regal wave
#

hey guys normally moments would capture my discord audio with my friends but now it wont connect, is there a way to fix this?

stray axle
#

my keyboard brightness was turned down

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my rgb works fine

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LMAO

quasi field
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What's the problem it doesn't work

fierce estuary
#

Does anyone know why my headphones goes through audio like people can hear my headphones soo annoying

solemn nest
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anyone know why my keyboards onboard memory wont save when i close the app

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i just updated software

lethal flint
stable vine
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yo

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i gotta questionn

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it wont let me clip thigns

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and it wont let me turn it on

autumn raft
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Don't use steelseries to clip anything

stray axle
#

Everyone im gona start up my pc and be support again if you need help join xeno.360. Call

autumn raft
#

Get other things like Medal.tv, Outplayed or w/e that's on Overwolf, try OBS

oblique bluff
#

Hey is there anyone who i can vc with to make sure my mic is working?

autumn raft
#

You can do it yourself

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Go into discord voice settings

autumn raft
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Go to voice and video

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Then press the button to liten to your own audio

oblique bluff
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had no idea^

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thanks both of yall

autumn raft
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Yeah that button

gentle shoal
#

hi, how to claim this

stray axle
gentle shoal
stray axle
gentle shoal
stray axle
#

where casn you find this?

gentle shoal
stray axle
#

than it doesnt work if its ok discord than it will

gentle shoal
glass smelt
stark rampart
stark rampart
willow bison
#

Hola

warm zodiac
#

Im going insane waiting for this snap tap

timber sail
#

guys i got arctis 3 headset but my mic doesn't work n it happened suddenly, what should i do?

high skiff
warm zodiac
whole tusk
#

btw why when i try to get a redeem the code for the giveaway it says sorry an error has occured pls try again later

sleek skiff
#

hi guys new here, but i have some issue with my artic 1 wireless for ps5, they were fine for like 4 year until one day i decide to plug it into my pc to fix th EQ and make better, the problem was that when I try to plug it back into my ps5 the mic for some strange reason never work. any idea on how to fix this please help!

stark rampart
soft pike
#

is there a way to add another audio track to my moments?

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for example a media/aux track

onyx crag
#

hello

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my apex pro tkl isnt registering keys

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idk if its the game

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or the keyboard

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i would press a key and while holding it down i can press others

high skiff
#

yeah thats how a keyboard works

wheat dome
#

hey guys, i got rival 3 and it is flashing led's too much

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i cant disable or lower from GG prism

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how can i do ?

jaunty surge
#

hei guys i order the TKL keyboard you know if the snap tap gonna come for that too ??

eternal verge
#

Anyone here encountered a problem with aerox 5 wired? My mice suddenly not working, sensors and buttons not working aside from the scroll. I check if there are any updates in firmware but its updated

edgy knoll
#

Was it turned on?

eternal verge
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Its wired so it automatically turns on right ? and besides the scrolls is working

nova bloom
#

Hello guys someone please help me i was suffreing from my steel seris headset not working in audio its nova 7+

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The audio dont work

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I used the

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App

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And everything

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I need help please

onyx crag
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No sometimes I'm pressing a key and it wind register

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Like I'm holding it and it's not working

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I spent 200 on this keyboard and it can't even fucking press a key

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It doesn't even register some keys

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When I'm playing cs sometimes I'm holding a and it's not registering

nova bloom
#

Same with my headset

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Steelseris is good

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But bad at the same time

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Like evrything is good

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But the software

onyx crag
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I can't even play proi

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Properly

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I should've just bought a wooting

nova bloom
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Exacly bro

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Wait

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Where did you buy it from

onyx crag
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They haven't even made snap tap on steel series

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Amazon

nova bloom
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Return

onyx crag
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I bought it on January

nova bloom
#

Ai

onyx crag
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I don't think I can

nova bloom
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Just buy a new one

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Return the old one

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To them

onyx crag
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It coated 200

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Costed

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I got it for my bday

nova bloom
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Ohh

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Dang

onyx crag
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I swear it comes with 2 year warranty?

nova bloom
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Fortnite

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?

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For fortnite?

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Roght

onyx crag
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Yea

nova bloom
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Ah

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Quit long time ago

onyx crag
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Yea

nova bloom
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Im. On a diff path now

onyx crag
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Same fn dead

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I play cs

nova bloom
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Its not boring

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Its just like

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I lost my akins

onyx crag
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No one plays ot

nova bloom
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And everything

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I play rust

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😭

onyx crag
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I play bee swarm simulator 😭

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And I can't even play that

nova bloom
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You a real one

onyx crag
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With this keyboard

nova bloom
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😉

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Wrong emoji

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Wrong empji

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Sht

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Fuc

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Icdid not mean it that way

onyx crag
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Do U play bss

nova bloom
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Nah

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I stoped

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I play rust

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And gta

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Mostly

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Gta

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Since

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Theres a

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Imprint of my ass

queen hazel
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i cannot hear from the right side of my headphones help 😦

nova bloom
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On the chair

nova bloom
queen hazel
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ive searched yt

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still no help

thin comet
#

Can someone help me? I have some SteelSeries Arctis Pro Wireless and I used them on the PS5. The next day I went to use them on the PC and the sound started to come out very low and the microphone stopped working.

gentle mirage
#

hello i am wondering how to play audio threw my mic can anybody please help me?

stray axle
#

do you mean speak trough your mic?

neat stirrup
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who can help me? i cant claim nitro

lethal lagoon
#

anyone know why the sonar keeps loading

covert crystal
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does anyone get a problem when sonar just keeps loading and loading

covert crystal
lethal lagoon
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it was working fine for me, updated my pc now nothing

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sign out and sign in back and i see turn on Sonar but when i click on it it keeps loading

covert crystal
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i jsut reinstalled it for the seconed time and its working now

lethal lagoon
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fuck

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the thing is i need to put my settings bek

stray axle
#

What to do if the Microphone doesn't work in Discord

lethal lagoon
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where is this

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it is nowhere to be found in my mixer

long sigil
#

hello

timid ferry
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I need help, desperately, my Arctis Nova 7x is playing the microphone pick up audio through the headset, but the headset is off and it is not turning back on, none of the buttons work on the headset and my pc cant detect it. When hitting the mute button, it stops the audio through the ears, but it still wont do anything else.

rough fable
#

Hey, anyone know of any trick to disable the low battery sound? I'm trying to save myself from chucking my headset into a wall / out nearest window

high skiff
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cuz that is the virtual audio coming from engine

errant isle
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Bro i swear the wireless nova pro headphones are one off the weirdest once, everytime i launch my computer it swaps sonar to my monitor speakers even tho i put my headset to main audio

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its a 50/50 i works eveytime i start it up. i always gotta fix something cuz some audio profile thing is not working or has swapped to something else

zenith wyvern
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dude no joke i NEEEEED analog mode

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every time i make a post it gets completely ignored

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i just wish wooting had a tkl keyboard

wild flame
proud stone
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why the mic switching everytime in the app from the mic to the tv ?

white root
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bro I need help

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My new keyboard isnt working

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its also steel series

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Apex 3 TKL

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can anyone help

mystic olive
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i cant hear out of my headset at all bro

serene trench
#

ay guys i just bought steelseries arctis nova 1 im trying to figure this out for like 6 hours and still cant fix it

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first time buying a steelseries product

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my mic is low af when i change windows colume it automatically changes game sonar volume

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i hear static noise

coral jolt
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any eta for snap tap

slender brook
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soon

shrewd quartz
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😭

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Lol.

grizzled bone
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i got a hyperx mic i cant get no audio from the steelseries app at first i could i go to play gta rp today and i cant get no sound period

high skiff
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is it routed correctly in sonar

shrewd quartz
#

Dame

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The app really confused me really

past iris
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@haughty heath

neat stirrup
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and other device mmm nothing

shrewd quartz
cold bison
#

is steel series down

shrewd quartz
shrewd quartz
low iron
#

Can any steelseries wireless headset pair with the gamedac?

stray axle
#

can i make steelseries moments pick up from media mix as well?

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so that any music i have playing is also in it

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or anything else in the media mix for that matter

dusty marsh
#

Hey guys. so i have everything set in my system to use sonar and for some reason im still having issues with streamlabs and a game called star citizen. its not picking up my mic. i can hear everything buy my mic istn working. can yall offer any assistance?

gray summit
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hello

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why i cant get nitro ?

weak palm
#

Hello im thinking about getting a new headset for 150 any recommendations

worldly hamlet
gray summit
uneven scarab
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Did someone solve it?

dusty marsh
#

nmo still problem,

waxen cedar
#

It's for ppl who didn't buy for a long time

bright grail
#

is there anyway i can make my steelseries.gg only record my game not my browser and stuff?

cold bison
peak flame
rough abyss
cold bison
#

it loaded

undone turret
#

anyone having problems wit the nitro giveaway in the steelseries engine

fluid stag
#

i need help whats up with this cliping

signal osprey
#

bummer

somber dagger
#

bro it was literally 2 weeks since the first "soon"

#

steelseries is almost as bad as finalmouse with these late releases i swear

stark rampart
stark rampart
fluid stag
stark rampart
mental raven
#

Still no snap tap wow

somber portalBOT
#

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

brittle locust
#

hi all if i have Arctis nova pro wireless and have speakers connect to the hub. If i want to use the mic but have the soudn from the speakers is that posible?

ornate bobcat
brittle locust
#

true sonar?

brittle locust
shadow slate
#

anyone know how to mute spotify for my moments while still keeping the audio from games?

somber night
#

Folks, does anyone know if Transparency mode in Arctis Nova Pro Wireless can be boosted? I.e. when I play some shooter games, I need to hear my wife's voice through, boosted loud enough to break through the shooting and explosions. I've tried AirPods Max, but they're an absolute unit of rubbish in that regard. :/

#

I've tried to ask support, but the support website is seemingly built to make it impossible to contact any support person, living or otherwise :/

weak palm
#

Should I get arctis nova 5s or arctis nova 7 +?

dusk heath
#

i have a question

#

aerox 5 wireless why movement is stiff

twilit spire
dusk heath
north bloom
#

is there a way that my input doesn't change automatic to steelseries headset sonar gaming input when the steelseries gg application launches?

weak palm
#

Am i tripping or is the arctis nova pros up for hella cheap

#

150??

stark rampart
#

It does that by design

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Or do you mean the output in Sonar?

north bloom
stark rampart
#

There's no mic only mode currently

north bloom
#

Alright then thx anyways

weak palm
#

Arctis nova 7s or the arctis pro wireless

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Saw they were on sale

crystal knot
#

Hello, is it possible to mute the environmental feedback I receive when my microphone is on? I'm using a fan because it's hot and I can hear the wind noise it generates, which is quite disturbing. Sorry if my translation is bad, I try to do my best.

jolly kelp
#

I have a problem with my apex pro tkl. Only the function keys and arrow keys and esc key are working but my normal keys like QWERTYUIOPMNBVCZ are not working, does anyone know how to fix this?

scenic harbor
#

me too please help

somber portalBOT
#

Many SteelSeries headsets come with Sidetone, which allow you to hear yourself through the headset’s mic for better clarity when talking.

For most headsets, the volume of the Sidetone can be lowered in SteelSeries Engine, which is part of GG. GG can be downloaded here: https://steelseries.com/gg

If you have a “Playstation” version of a headset (such as the Arctis Nova 7P) then your headset may have a physical wheel on the headset for turning the sidetone down.

For analog headsets that use the 3.5mm headphone port, sidetone may be generated by your on-board audio devices. Please refer to your computer manufacturer’s support for more help

#

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

stray axle
#

@stark rampart it woeked i havd nitro

#

but i cznceled the subscription cuz i will dont pay after month

supple trellis
#

I don't see the actuation option.

slender brook
#

You don't see the actuation option as the Apex 7 TKL does not have adjustable actuation.

stark rampart
radiant horizon
#

I have the Arctis 7 and for some reason my entire Game chatmix side is not working. All audio is being transmitted only through the Chat chatmix. Anyone help possibly? Discord works fine cause I want it to go through the Chat side but even browser audio goes through that only

rough patio
#

hi i just got the steelsires arctis nova 1 and the mic dont work on discord can eny one help

distant fulcrum
#

Hi

peak plume
#

How can I claim warranty?

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I bought headset on amazon

empty summit
#

Is it worth to buy steelseries nova pro?

timber sail
#

guys i got arctis 3 and the mic isnt working on pc, but it works on xbox, how can i fix that

fleet loom
#

How do you contact support for this company

#

There's like zero way to get a ticket started even when you go to contact us

stark rampart
stark rampart
#

Adblockers might remove it

spring glacier
#

add snap tap

stray axle
#

just give it 3 years

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they said "soon2

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"soon"*

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but

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...you know.

drifting talon
#

Hey, in the giveaway u enter by writing Ticket 5. But if i go to the link on streamelement it says I got 0 tickets. How do you get tickets?

peak plume
solemn tapir
#

why discord nitro link is incorrect

stark rampart
peak plume
#

but I cant open support ticket

stark rampart
solemn tapir
peak plume
stark rampart
stark rampart
#

Hint: it's the last message

peak plume
#

No option to open ticket

stark rampart
#

But it 100% will let you contact support

tame kiln
#

hi

midnight lotus
#

can't wait for the "soon" tweet this week

peak plume
#

I cant find it

stark rampart
peak plume
stark rampart
# peak plume no

You probably have an adblocker or plugin blocking it. Try an incognito window or your phone

hot lynx
lethal folio
#

guys just bought the arctic nova one and everything works except my mic

#

been trying to fix for hours

#

nothing helps

flint mist
#

What in the unfair giveaway is going on here 💀

stark rampart
flint mist
stark rampart
flint mist
severe dust
#

@stark rampart Wont be alpha keys in the giveaways for Delta Force: Hawk Ops? That would be cool

#

in the steelseries app?

somber dagger
stark rampart
stark rampart
severe dust
severe dust
void warren
#

I am having the same issue, I have looked on the support page for an option to open a ticket and I cannot find it.

stark rampart
#

It looks like this

void warren
#

ty

stark rampart
#

yw

austere shuttle
stray axle
trail dragon
real ore
#

Stream ended?

stray axle
#

why am i getting an error when i try to get the nitro gift thing in the giveaway section

stray axle
#

oh is there another way to claim it?

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or are they like just updating stuff rn

real ore
#

I don’t see the nitro one your talking about

static kayak
#

hello

#

were do i go if i need help with my product?

stray axle
#

wait nvm it loaded

static kayak
#

i need help how do i fix the sound scroller not work ?

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i cant scroll it isnt working even on the presets so idk

#

it dosent sscroll the volume

#

nvm fixxed it

coral jolt
#

snap tap when fr

static kayak
#

i unplugged and plugged it back ion again

somber portalBOT
#

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

stray axle
#

Guys a magnet is stuck

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Under my c button

#

every time I click c

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It spams c

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Untill I click space to stop it

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How do I take the magnet out

final cave
#

I've reset my password and tried logging in to GG 3x times now and it still says wrong password. Is this normal?

topaz harbor
#

Sooooo, who won the giveaway on Twitch?

high skiff
brittle river
#

Guys, which mobo do u rec me for a r5 5600? I had b550m aorus elite but a coil fried and idk if it was my fault, or psu, o bad unit, or that mobo in general

little oasis
#

Good Afternoon. Hope you all having good day so far and it's fresh new week. Feels like Summer is almost over already.

radiant horizon
stark rampart
brittle river
#

Guys have u tried rival 3 and/or 5?

wet warren
#

Any1 help

#

With a arctis 7

jolly chasm
#

dont buy the apex pro its legit the worst keyboard

#

how can it start ghost typing perma after 1 month without any fix being posted anywhere?

#

hard reset doesnt work, nothing works

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legit cannot use a new keyboard because it opens 100 applications and makes my pc crash

unique cave
#

Is there a way to record with Steel series GG? (not just 2 - 20min clips)

#

I like the features and it would be cool to quickly edit a recorded clip with it. it makes lowering the volume for things super easy and is just super simple to use compared to using OBS or streamlabs

stark rampart
jolly chasm
#

legit everywhere i click takes me to the same page but no ticket page

stark rampart
jolly chasm
stark rampart
#

You probably have an adblocker/vpn etc blocking the chat npc icon

stark rampart
blissful cipher
#

why i can't get any giveaway from steelseriesapp? i tried reloging, it still doesnt work

jolly chasm
# stark rampart There's still warranty

called amazon they let me return it, bought a wooting now imagine yall fuck up a keyboard so bad that theres hundreds of users having the same issue and theres not a single fix for it

#

LMAO get a grip legit

blissful cipher
stark rampart
stark rampart
#

Just an unpaid guy trying to help you

jolly chasm
#

it wasnt directly aimed to you but steelseries

#

just replied to u cuz u where the one to reply to me i dont got a problem with you but with steelseries

stark rampart
#

It read as very much aimed at me 😅

jolly chasm
#

i just cant comprehend how something like that can happen

jolly chasm
#

what a fuckery

stark rampart
#

All tech products have units that arrive doa, that's just impossible to avoid

stark rampart
#

But the rma rate does seem a little higher for that specific model

stark rampart
jolly chasm
#

bro my chinese 30$ keyboard ive had for 6 doesnt have problems like that thats crazy

real anvil
#

Hello
Steelseries Arctis 7+ Wireless 7.1 On-Ear Gaming Headset I bought It gives too much ambient noise can you help

stark rampart
jolly chasm
#

the thing is ive had the apex pro mini for over a month without problem

#

it just suddenly started then i got it fixed with a hard reset, worked for 5 days and then started again hard fix doesnt do it anymore

orchid terrace
#

My Mic is not working

pearl kiln
#

can someone tell me why my leds are freezing in apex pro ?

thorny patrol
#

my headset isnt updating

wet warren
#

can anyone heyulp

languid sphinx
#

Anyone use any sort of isolation accessory with the Alias?

pearl sierra
#

Has anyone had issues with audio crackling on arctis pro wireless?

sly glade
orchid terrace
#

My MIC IS NOT WORKING!!

pearl sierra
#

Have you tried it off and on again

lapis echo
#

hi my arctis 9 is dead and should i buy nova pro or nova 7 my pc usage is 1 match league of legends per day and 2 hour work.

stray axle
#

How can I have 1 free month of nitro?

lapis echo
#

some people says nova pros anc mics touching ears is it true and my arctis 9 hinges are very cheap and bad is it upgraded?(broken per 1 year)

fleet veldt
#

I need help

#

The headset refuses to turn off

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For the Steel Series Arctic Nova 7

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Are the headsets just bugged?

twilit spire
outer dirge
#

I just wanna say that the steelseries website SUCKS

#

Why does "contact us" bring you to a list of general questions and answers

#

Lazy as hell can'

#

can't give me a simple ticket

#

Big company btw "If you require any support, please visit our Support Page to see our daily updated FAQs"

orchid terrace
#

I need help!! ME too!!!

#

I need help for a steel series Arctus nova 7

daring pond
#

why cant i claim the nitro

versed fog
#

Hello! im new here.

lethal flint
#

does moments clipping just suck? alt+s just isnt recording anything

serene pawn
#

have someone good media config for good bass and high quality sound ?

orchid terrace
#

well I am gonna go cause apparently I cnt get help here either

#

gonna shut down discord and throw in the the proverbial towel

#

can someone please hop in and see if my mic is actually working?

undone turret
#

Discord has a test microphone feature

mossy stump
#

any info on what to do if sonar won't load up?

daring pond
#

uwu

#

baka

#

ararara

#

my favorite anime is mha

swift sandal
#

HI

glacial aspen
#

anyone know why discord doesnt route in sonar

orchid terrace
#

Yeah

#

I can make sound but I cannot hear it

#

who is alarm tastic

stark falcon
glacial aspen
#

it did

glacial aspen
ionic umbra
#

@orchid terrace maybe your settings in dc

stark falcon
ionic umbra
#

yeah idk what the problem is

glacial aspen
#

but it says app might not be supported for routing

stark falcon
#

yh mine says it doesnt support thr routing either,

glacial aspen
#

so no solution?

stark falcon
#

not that i have seen yet, i did watch a few youtube clips on it but never seemed to have the routing option that SS said should be there, maybe as im in the UK im not sure

glacial aspen
#

ohhhh alr

limber star
#

can anyone tell me why i cant find the actuations tab

nimble seal
stray axle
#

i hate this headset so much and i broke it

#

imagine u have to like

#

fold cloth around foam

#

but it made it so impossibly undoable

#

that it might as well be holes in the cloth, or burnt foam, or whatever. like it's not broken, but it is, cuz no human in this world has the skills to fold like that

#

tried for a couple hours

#

do i just take a scissor and cut it off at this point

#

just to not make it tickle my ear

#

repairing it by literally breaking it, lol imagine

#

i hate this tech support losers

#

like this . but arcist nova 7. how can u literally not understand the concept of ... omg imagine being sucha

#

im not gonna show u my disgusting ass depression room it's disgusting

nimble seal
#

hi

sweet radish
#

anyone else having weird mic issues with arctis nova 1? its really quiet for no reason

inland terrace
#

Snap tap when?

stark rampart
stark rampart
# stray axle

I've had a Bose headset look like that. I bought new ear pads

real anvil
#

Hello
Steelseries Arctis 7+ Wireless 7.1 On-Ear Gaming Headset I bought It gives too much ambient noise can you help

stark rampart
#

@orchid terrace please keep the introductions channel to introductions :)

high skiff
high skiff
#

actually, i think it is if youre using the german language? not sure

#

but it shouldn't be because this place isnt one

#

ive just had to clean up an awful rats nest of a server ive ever seen

gritty hill
#

hello i downloaded the steelseries gg app but when i click on sonar it wont open it just keeps loading for ever anyone knows how to fix it?

stark rampart
#

Found a birb @high skiff 😅

pastel drum
#

does anyone know how to fix the scroll wheel bouncing up and down on the aerox 9 mouse?

high skiff
#

that sure is a birb

paper aurora
#

Hello, I have a Nova Pro Wireless, and I want to know if I'm the only one who hears a buzzing sound when I'm in Bluetooth mode on my phone and there is no audio coming from the phone. I went through the RMA process and received a new headset, but I still have the same issue. Is this a common problem with all these headsets, or am I just unlucky?

stark rampart
#

No idea if it's common

#

But I think you're the first I've seen mention it here

paper aurora
#

Ok thanks for the answer

idle sun
#

hi nitro free where

idle sun
zenith spear
#

why doesn't my microphone on the steelseries artic nova 1p show up?

high skiff
#

@stark rampart ive just been on hms queen elizabeth 🫣

stark rampart
high skiff
#

the aircraft carrier

#

very important one

#

its the royal navys flagship 😉

stark rampart
#

Ahh! That's sick!

rancid cedar
#

@icy lagoon hi bro, got my second pair couple days ago and i just returned them again im getting my money back..... and im not buying any wireless headset anymore i just been searching on reddit and forums and it looks like that the problem that i had with one side being louder than the other its a common issue also from other brands im just buying the logitech g pro x (wired version) i think idk if you have any recommendation

high skiff
stark rampart
high skiff
#

wasnt allowed to take pictures, although i can just go down to gunwharf quays and take photos from there lol

#

not allowed to take pictures anywhere on site so

stark rampart
#

:D

#

Gonna have so many pictures from next week :D

high skiff
#

whats next week 😳

rancid cedar
stark rampart
high skiff
#

thats awesome wtf

rancid cedar
stark rampart
high skiff
#

very

stark rampart
#

Plus I have a month long ish vacation

high skiff
#

isnt it also very... expensive

stark rampart
#

I mean

#

It's aight when you have a partner who spends a lot of time watching disney videos

#

Getting all the tips and tricks

high skiff
#

haha fair enough then

stark rampart
#

900 pounds for 10 nights at a hotel with 2 rooms

#

Seems pretty decent

high skiff
#

it does indeed

#

ive been trying to get a trip to cyprus..... i think itll be next year. 😭

stark rampart
#

1600 pounds for 6 hotel nights, Disney tickets and food for both of us isn't bad either

#

and 350 ish for a Tesla M3 for 10 days

high skiff
#

lmfao i respect it

stark rampart
high skiff
#

it is very nice, ive been before. would have loved to go again this year

stark rampart
high skiff
#

why a tesla when a ford focus exists!

#

very expensive though buying a tesla

stark rampart
#

I do like Ford tho

icy lagoon
#

Wait 2 years before u buy an EV, almost every manufacturer are moving to hydrogen.

stark rampart
#

No they aren't

#

There's literally no infrastructure for hydrogen

gritty spruce
#

does anybody know when "snap tap" is coming to steelseries keyboards?

slender brook
#

soon™

mossy stump
wise sigil
#

has anyone managed to get in contact with steelseries at all? All of their "contact us" links just redirect back to the suport page

stark rampart
#

Look for the chat npc icon on the support website

#

Having an adblocker or other plugins might block it

high skiff
#

lol hydrogen cars

slim ice
#

hi

high skiff
#

id love to see a source about that

slim ice
#

where could i get help with my mouse?

high skiff
slim ice
#

aight thank you verry much

#

ok just made a post hopefully i can fix this cuz its really annoying

amber phoenix
#

i just bought my second pair of steel series pro wireless and the sound is so bad, any advice on what to do? thank you

slim ice
#

support kinda dead

split mirage
#

why cant i directly write to steelseries its crazy how i buy a new set of artics pro wireless and they cant event stay connected for longer than 5 min

stark rampart
#

Just not here. Gotta go to the support website and contact them there

stark rampart
# slim ice support kinda dead

You're very welcome to help others - keep in mind that this is not a support server so there's no support staff here :)

slim ice
#

i know

#

im trying to fix the issue i have

#

but i cant

#

idk how to even fix it

stark rampart
#

Well that's always frustrating

slim ice
#

since this is my first time i have

#

bought this mouse

stark rampart
#

For sure

split mirage
#

@stark rampart well i just get sent to the faq section and then i cant find anything

stark rampart
#

It will try to help you before letting you contact support

split mirage
#

it dosnt pop up

stark rampart
#

Do you have an adblocker?

split mirage
#

yea

stark rampart
#

That's probably why :)

#

Turn it off

split mirage
#

thanks

stark rampart
#

You're welcome :)

glacial bay
#

a

gloomy surge
slender brook
#

Confirmed soon

gloomy surge
#

crazy how wooting had it coded and implemented in less than 24 hrs...

high skiff
#

also they have like 2 keyboards and are primarily targeted towards competitive players

slim ice
#

Guys my mouse is blinking red what do i do

slim ice
#

nevermind i fixed

#

altho i cant fix the stupid ass cursor jumping

stark rampart
#

I can tell you what it isn't: a support server :)

somber portalBOT
#

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

lucid apex
#

my sound seting keep changing after i start my computer I have made the correct one default in seting and yet it keep changing how do i get this to stop

stark rampart
lucid apex
#

yea its the same settings

somber portalBOT
#

SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar.

Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.

This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.

You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.

summer axle
#

Personally think it's kind of a joke considering it's a few simple lines of code, if they were gonna ship it with the next regular update anyway, why even tease.. Could've been implemented in 24h

stark rampart
summer axle
#

here's the code, but since apex pro doesn't support qmk i can't flash myself.

#

so compile and adjust and implement pls and get this wait over with

toxic sphinx
#

yeah, well I've been waiting since May for a backlight fix.

stark rampart
summer axle
stark rampart
summer axle
#

I am

#

prefer the apex pro

stark rampart
#

Well it will be out soon

summer axle
#

can still have the opinion the handling of it by steelseries hasn't been efficient

lapis echo
#

is sonar switching games auto

#

?

stark rampart
hushed violet
#

can someone answer a question for me

#

do all of the arctis headphones use the same wire

slim ice
#

how do i fix the mouse cursor moving so weird??

stark rampart
slim ice
#

and i did that and nothing

#

u meant trough the AI one right?

stark rampart
slim ice
#

oh..

stark rampart
#

It will let you contact support

#

after trying to help

slim ice
#

may i have a link

#

do i go to support tickets?

stark rampart
#

use the chat npc

stray axle
#

and they still wont do it

#

for AGES

slim ice
#

the ai one

#

u said not that one

#

what do i choose?

#

lmk

idle tulip
slim ice
stark rampart
slim ice
#

well you see here i dont see it there

#

my problem is that the mouse cursor is acting strange

stark rampart
#

Something else / other?

slim ice
#

ok

#

it says to include photos

#

wich i dont really have to do any photos

idle tulip
#

i am just tryna make a support ticket and the website just dosent work

stark rampart
polar marlin
#

do your configs stay on your account or do they all go away when u reinstall

stark rampart
slim ice
#

ok sent

stark rampart
#

Great :)

idle tulip
#

like bro i just need help

stark rampart
#

Turn off your adblocker if you're using one

idle tulip
#

i did

#

just a png

#

?

stark rampart
#

What do you mean?

idle tulip
stark rampart
#

oh lol

#

I meant click on that icon on the support website

#

It's just to show you what it looks like

idle tulip
#

your the luh goat

stark rampart
#

Just happy to help 😄

stark rampart
idle tulip
#

"greats of all time"

stark rampart
#

I'm not that old 😅

idle tulip
#

idk even now what it means its just some me and my friends say when something is very good at some or someone helps us out

stark rampart
#

Ah fair! Thanks for the explanation

frozen relic
#

gift discord not work 😦

idle tulip
slim ice
idle tulip
#

like nunn else just your game

stark rampart
idle tulip
stark rampart
#

Easier to keep it all there in a thread

idle tulip
#

i just wait now?

stark rampart
idle tulip
#

ight thanks twin🤞

idle tulip
limpid jungle
#

shoutout to steelseries GG randomly putting my alias volume to 0 XD

glossy pier
#

yo

#

how do I make a support ticket

brave juniper
#

is there a cheap 3rd party dongle i could buy or a bypass to update?

#

@ me if someone has an answer to my question

brave juniper
#

im not tryina buy that

#

its 25 after shipping

zenith wyvern
#

i mean

#

$25 so that ur keyboard works?

brave juniper
#

is there any other dongle i could buy?

#

3rd party

zenith wyvern
#

u could try to find a used one on ebay but im sure it wont be that much of a discount

#

$25 isnt that bad dude just buy it from steelseries website if u want ur keyboard to work at all

brave juniper
#

it works alr i just need it to update and thats it

zenith wyvern
#

yea but u kinda need the firmware update

brave juniper
#

do yk if i buy a random 2.4ghz replacement receiver it would work?

zenith wyvern
#

probably not but you could try if you really want

#

i dont know much so im sure a mod would be of better help but

brave juniper
#

alr thank you

zenith wyvern
#

np

serene quail
#

Windows is pushing an update called "SteelSeries ApS Extension 1.0.12.0", I don't know what this is so I googled it, turns out some old posts say this update fucks with windows 11, crash softwares and generate hundreds of critical errors in the event log. Have they fixed it? what is this update and why does windows force it on me with no option to cancel it? I'm going to sleep and have to turn off the pc but it forces me to update

orchid terrace
#

i HAVE NOT HEARD OF SUCH AN UPDATE

jaunty surge
short galleon
#

snap tap out yet

jaunty surge
short galleon
#

yea im buying a wooting im done

quick topaz
#

Rival 3 wireless mouse - I need a replacement scroll wheel mechanism as I've snapped the rod- can someone point me in the right direction?

stark rampart
high skiff
#

@stark rampart protest planned right outside the base im in

#

seems pretty stupid to plan on right outside this place lmfao

#

so as you can imagine there are armed guards literally everywhere

olive juniper
#

Does someone know how to fix latency?

#

I am really peased because i play phasmaphobia but my char walks after 3 seconds it does it all the time and its in all games

high skiff
#

🫣

valid kernel
#

can someone help me with mic i js bought new headphones

formal fox
#

Guys please support my post in feature- request

#

I posted request 2 times last 6 month.
No reaction completely 😥

empty summit
#

When cloud sync in steelseries gg gonna work?

empty summit
spark kettle
#

Will steelseries make a apex pro tkl ghost edition

stark rampart
slim ice
#

why is the mouse stopping randomly when using it it got full battery

severe arch
#

When youre using dolby access with nova pros … what do you do to the eq on dac … level it or match dolby access eg?

#

Eq?

slim ice
#

so like

#

i move my mouse a bit

#

then it says reconnect mouse

#

tf?

rigid creek
#

what steelseries keyboard is this it is a tkl with mechanical switches but why no oled

#

?

stark rampart
#

Apex 9 doesn't have a screen but doesn't have keys where it would be

#

So no idea 🤷‍♂️

#

Probably not a real product

stray axle
#

Or ask Lennart

stark rampart
#

I do know a little bit about a lot of things, haha

slender brook
#

I was gonna say m750 but it doesn't have those keycaps or wrist rest

#

🤭

#

🤭🤭🤭

#

It's probably not that, but....

#

WHAT IS STEELSERIES COOKING???

stark rampart
#

That'd be a funny way of teasing a new product

slender brook
# rigid creek

but the m1-m6 keycaps here are old, the 2023 pros and apex 9 don't have them

#

It's probably just a weird keyboard mockup someone threw together

stray axle
#

hey guys

#

anyone know why this happening?

bright rover
#

Hi guys, Anyone else had similar issues that the "Arctis Pro Wireless GAME" doesn't show as an available audio device ?

cyan anvil
chilly knot
#

Hi, I have a problem with gg. Before purchasing the headset, I was using nahimic audio software. When I download Steelseriesgg, nahimic disables itself, then I make my settings from gg, but Discord perceives all the sounds on my computer as my voice and reflects them, it gets fixed when I install the nahimic software, but if I install it, this time I have to uninstall gg, but there are too many settings in gg. and these settings are very useful when playing games.

stray axle
#

@stark rampart i uninstalled and installed again nothing happened

stark rampart
stray axle
#

fixed it tysm

eager lily
#

hi

rigid creek
#

I found an easteregg

stray axle
#

bro

#

it wont let me pay with my already existing paysafe

viscid saffron
#

sa

stray axle
#

what does this mean

slender brook
#

that means you can't use the payment source you're trying to use for redemption

stray axle
#

explain in non einstein method

#

so i cant use paysafe?

slender brook
#

correct

stray axle
#

hell

stark rampart
valid kernel
#

can someone help me with mic? i js bought new headphones

versed fog
#

why cant i hear anything thru my arctis nova 7 suddenly

#

they work fine on bluetooth but with dongle audio just gone

rare surge
#

Did anyone get nova5x chatmix wheel to work with sonar?

dire spoke
#

I need nitro

#

Can anyone give me ?

versed fog
#

why cant i hear anything when using my nova 7 on dongle but bluetooth works fine

#

like wtf

#

bro do you have to ping MODS in this situation

#

bro mod is a moderator

#

they moderate the server

#

dont know if these help with your physical issues

strange finch
potent scroll
#

cs2 not able to route in mixer anymore

versed fog
#

why cant i hear anything from my arctis nova 7

#

the support chatbot doesnt have a response for this issue either

#

since its only when its on dongle

potent scroll
#

welcome to steelseries

#

new issue every day

#

so glad these headsets cost $300

versed fog
#

mine was 140€ when i bought it

#

why would e-sports use these when they get a new issue often

#

i swear a bug fix gives out 10 more bugs

stark rampart
somber portalBOT
#

In order for apps to output to the other devices in Sonar, you'll need to route the apps to the specified device. Routing can be done in one of two ways:

  1. Use the routing drag and drop interface underneath the audio outputs to simply move any apps playing sounds to the required output

  2. Open the Windows sound device by going to Settings > Sound > App Volume and Device Preferences. From this settings menu you can use the dropdown to route any app.

If you are having issues with routing not working or apps moving back to another device after dragging them, you may need to check the app itself for any sound output settings. Some apps like Discord, Spotify, and Apple Music may need to have their outputs changed within their app settings rather than done through Sonar.

stark rampart
versed fog
#

ive had my headset for like 2 weeks and issue already arised

stark rampart
#

Make sure you use the chat bot

#

Adblockers might remove it

#

So turn it off

versed fog
#

the box isnt with me so i cant get the serial number

#

isnt that something they require?

stark rampart
#

I believe it's on the headset as well?

#

But not sure if it's a requirement as long as you have proof of purchase

versed fog
#

thats with my dad

#

...who lives on the other side of the country :D

#

but im not sure what exactly causes the issue because its only when its with the dongle

peak oxide
#

can anyone help me with audio issues ?

versed fog
#

were going through one

glacial imp
#

im convinced this is just a visual bug at this point

versed fog
#

bruh not even reconnecting them 2 helps

#

2 weeks and the audio is already gone from the dongel connection

somber portalBOT
#

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936.

Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

zenith wyvern
#

Snap tap in 45 minutes hopefully 🤞

potent scroll
#

have the arctis 9 wireless rn and randomly turns off all the time regardless of battery

#

mic issues

#

sonar issues

stark rampart
#

Did have a lot that died in one side back in 2011 but that hasn't happened since 😅

potent scroll
#

wow a community moderator in the steelseries discord doesnt have tech issues

#

weird

#

these products miust be flawless

high skiff
#

tech will always have issues

potent scroll
#

Ofc but when you state your issue and all you get back is “weird I don’t have issues with steelseries” it’s p clear there are consistent issues within the software that will remain unresolved

warm zodiac
pulsar torrent
#

Wtf is wrong with steelsereis sonar, infinite loading.... won't open. help please!

high skiff
#

i have an issue
i dont
okay so steelseries has consistent issues
???

#

consistent?

potent scroll
#

So multiple people haven’t complained about the same issue over and over again?

#

Google consistent

#

Hard to argue with someone accepting donations in their bio

rotund yoke
#

people generally don't post online that their product is working 100% normally. with the billions of sites that google has crawled, if you google "i have X problem" you'll get results of just people having that problem.

#

it's annoying as hell to have a problem and frustrating when you can't find a solution online. i don't think people are arguing with that. but just coming in here to vent is gonna be met with as just as much hostility from the other side.

potent scroll
#

I said 2 things and got pinged 5 different times I could care less lol

#

Stated the issue

high skiff
#

it is very uncommon people take to the web on sites such as reddit to post "headset works as expected"

#

the issue is not at all consistent across most of their products but the unlucky people who have had the issue have posted about it

high skiff
#

i also have my contract with the Armed Forces in my bio too 🤷‍♂️

versed fog
#

i mean the headset works, but the dongle must be bad then

#

since i can hear the itself audio, but nothing that comes from my pc

#

or bad usb-c port

#

i mean it connects tho

gray lily
#

NO WAY

#

RAPİD TAP RELEASED

dusty cosmos
#

W

gray lily
#

finally tho

high skiff
#

nice

#

@gray lily could you send a screenshot? isnt necessary, but im away and the screenshot may help if anyone comes here asking about it.

gray lily
#

for what actually

#

i cant update it

#

but there is patch notes

slender brook
white copper
#

ayyyyyyy finally

gray lily
#

why i cant update!

white copper
#

uninstall gg and donwload again

versed fog
#

okay so all channels are somehow muted wtf

slender brook
#

you don't have to uninstall

gray lily
white copper
#

i had to

versed fog
#

i just installed it again

gray lily
versed fog
#

it uninstall its automatically

slender brook
#

well you don't have to uninstall it

gray lily
fickle steeple
#

the new update only on apex pro?

gray lily
#

i guess it is

fickle steeple
#

I have apex 7 TKL

ebon crag
#

finally custom clip length

gray lily
#

apex pro has special switchs idk maybe bcs of it

ebon crag
#

only took them 2 years

versed fog
#

wtf all channels are somehow muted

hard shadow
#

SteelSeries dev team is goated, I mean they kinda have to do this to compete with the market but still damn

ebon crag
#

sad it has to come down to that tho

versed fog
#

why tf are all channels muted

slender brook
versed fog
#

except for the windows own sounds

regal copper
# gray lily why i cant update!

Most likely you have to restart either the software or your computer.. Have had the same issue now for the 5-6 latest patches..

versed fog
#

they dont produce any sound, yet they do

versed fog
slender brook
#

do you have your headset selected in sonar?

versed fog
#

FINALLY

#

i had to change where the audio goes toi

#

god damnit im dumb

#

ive been mad the entire day bruh

#

everything went to "kaijuttimet(steam streaming speakers" instead of "arctis nova 7"

ruby owl
#

Guys is rapid tap the thing that that razer keyboard had that gives u a advantage

#

Snap tap or sum like that

stray axle
#

i got a apex pro

slender brook
#

you update gg

#

and press the button

#

and press the other button

#

you press the button

#

and then you press the update button

stray axle
#

im on the latest update tho

#

uknow

#

well it says i am anyways

slender brook
#

do you have the button?

stray axle
#

which button?

slender brook
#

the beta firmware button

high skiff
#

there should be a beta option

slender brook
#

that's not the latest update

stray axle
#

well i just clicked

#

and it said im on the latest update

high skiff
#

download it from the web

slender brook
stray axle
velvet stone
#

can smb help me plz

dusty cosmos
#

no settings only turn on beta?

stray axle
#

so do i have to uninstall GG

#

or what

slender brook
#

no

high skiff
#

download it from the web

#

itll just "overwrite"

stray axle
#

ight

#

doin that now

gray lily
#

nice info thx mate!

stray axle
#

legend

#

love u guys l0ads

high skiff
#

@slender brook how happy are you to deal with this for the next few days

high skiff
slender brook
#

i will do this for the next 20 minutes and stop caring after the 14th person comes asking the exact same thing

night minnow
#

Where's the thread for the new feature?

stray axle
#

@slender brook come dm

high skiff
#

the amount of people who would rather be spoonfed than just take 5 minutes themselves is insane

velvet stone
#

is there a support channel or something

high skiff
#

no

velvet stone
#

bruh

high skiff
#

download the newest update of GG

velvet stone
#

my mic never connects to my pc thats the issue im having

high skiff
#

still try the newest update

velvet stone
#

i have it installed

#

still dont work

high skiff
normal ember
#

i dont have snap tap update on my apex pro tkl 2023?

velvet stone
high skiff
normal ember
high skiff
#

have you enabled beta

normal ember
#

how do i do that

gray lily
high skiff
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^

wise merlin
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Rapid tap is cool but this was the update I was most excited about lmao

option to reduce the volume of the capture sound notification in Moments settings

gray lily
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xD

high skiff
normal ember
high skiff
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engine tab > apex pro tkl 2023 > beta firmware available

gray lily
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this

high skiff
normal ember
stray axle
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aight so what's the telltale how ik how rapid tap is on though

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how i know