#💬-general
1 messages · Page 153 of 1
so if you look here you don't see your headset?
ohh the usb port switch worked? @crystal wraith
yep, some mics can pick it up sometimes if it's loud.. you can try to use this if you haven't? see pic ->
@regal copper seriously tysm
How is it going for you? Which headset did you use? Wired or wireless? NVM I saw it on one of your pictures 😉
@final shuttle Make sure your nob above volume wheel isn't on mic mute? Also check that the mic is properly plugged into the headset.. Saw that you can remove it if you like. And as I said to Frosty try switch the USB port if possible
whats the nob above volume? 😭 im new to most of this sorry
@regal copper yo i got another problem i got on rust and now i cannot hear the game you got any suggestions
check if mic is properly plugged in @final shuttle
you using Sonar?
you might need to go into Rust audio settings and set your default computer settings? Never played Rust so I don't know what you need for it
my mic works but it doesnt yk?
like i blow into my mic and i hear it '
but it just not working on anything else
check if mic is properly plugged in @final shuttle
idk mate.. running out of ideas 😦
could it be because this headset is an older one?
might depend on how they have been used etc. for how long and so on.. I saw the released in 2019 so they aren't super old
yeah well ima ho off for the night and hope it works in the morning :)
cool, cool I hope it solves itself like some computer stuff do sometimes 🙂
check the settings shown in this video if that might help you?
If your SteelSeries headset mic it's not working, stutters, or is not being detected by windows, this could be happening because your microphone is being blocked by Windows security or because your SteelSeries headset drivers are outdated or corrupt. So in this tutorial we'll teach you how do fix your SteelSeries headset mic in a quick and easy ...
Of yourself talking? Turn off sidetone
Sidetone?
Well I was on stream and someone mentioned that I was echoing
And so, I lowered the two bars on mic in the sonar all the way down
And I asked if anyone can hear echo
And someone said no
So, about 4 hours of streaming, I went back to play it again and the moment I made the adjustment, my mic was completely off
Only my gameplay audio was active
you using Sonar for Streamers?
Yeah I have it on standard
Maybe my headphones are too loud because I change the equalizer settings a bit
which channel you using for speaking in discord
if you don't using the Chat channel for discord and similar program/apps you're missing some features that comes within that channel like the Clearcast noise cancellation for example..
I happen to revert the crisis lol
I did a few tests and made a few clips on stream
Guess I had to adjust the volume between the master volume and the obs streamlabs audio
whats the chat channel
The one with the open drop down menu
I don’t use sonar
hello guys. Does anyone have the scanned 3D model of the Arctis Nova 7?
how do I clean/prevent the wrist stain on the silicon wrist pad. New keyboard and I can already see it forming after a day of playing.
obv wash my hands, but natural oils + friction cant be avoided.
Why do I hear everything fine in game but when people talk it goes to my speakers
It wasn't like this before
and I havent touhed anything
I think somehow my gaming sonar is connected to my speakers
change it back then
https://fr.steelseries.com/gaming-headsets/arctis-pro-wireless?color=black
how many hours do I charge the battery ????? pleease
how many hours do I charge the battery
just charge it
Do I leave it charging at all times?
8 hours is it good? I see no information in the guide for the exact time...
i have that headset. there's an indicator on the box that tells you when a battery is fully charged. it has two batteries you can change between, and the other battery will always be charged before the one you're using runs out of power.
never timed it, but, about 2 hours maybe? possibly less, its fast.
when the battery is charged, you can lift it up a little bit, and let it pop out , so it sits there, not connected, and it'll be ready for you when you need it
perfect I thought I had to charge it for a certain number of hours max the first time thank you
can anyone share a nice eq for arctis 7+ (not nova). something which can work with games and music. i dont need anything specific like footsteps and all. just balancing the audio
This is full charged?..
its almost fully charged, the middle line in the Z will disappear, but you can use it at that point
when i try to claim my nitro it says that an error occoured and that i should try later. i waited one day and it still dosent work
Would this work with apex pro tkl
when i try to claim my nitro it says that an error occoured and that i should try later. i waited one day and it still dosent work
someone pls help me
It said for some keyboards but it thought all were the same
@stark rampart
contact support
keyboards are not the same
Yh ik they have different keys in the last row
But unless a keyboard is lp or just wierd i think it should work right?
for anyone with an Apex Pro Mini Keyboard: Can the RGB be changed without the app?
yo cuz i cant hear myself on the clips how do i fix this
signalrgb
openrgb doesnt support it however its open source
so just add it yourself
hello brothers
I want to get Nitro from the Steel Series app, but I have a problem. The problem is that the Get Key button does not appear in the giveaways menu. I also cannot click on the Nitro card or anything else. I hope you can help me.
Is the rival 650 still worth it?
how can i fix this?
Anyone have issues with steel series cutting in and out every 5 seconds for like 5 minutes.. then working? I always thought it was COD but when sound came through my monitor - it worked seamlessly, when I switched to GG, it started again. (Also - I always have to change my sound settings to GG from the monitor - it never defaults to it...)
SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar.
Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.
This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.
You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.
Hey, can anybody help my why the Volume Wheel does not work on my new Nova 7 Wireless? (non pro). GG is running, but the wheel does not change the volume at all
how to fix those cracking noises on arctis nova 7 wireless
help me for apex pro mini wireless
My function key doesn't work and I can't update the software for the apex pro mini wireless keyboard
Hey, just picked up a new SteelSeries artic Nova 7 wireless headset. Was wondering why I could hear myself when talking through the mic, even when adjusting the wheel for sidetone.
hello guys, can someone share a R6 equalizer? I tried a default steelseries, but its not for me. I have a HyperX Cloud Earbuds as headphones
Why won't my RGB turn on for my pro mini?
How do i contact support and not just get a million links to useless web pages with "fixes"?
if anyone has any idea why it does that, please do tell ,e.
for some reason it works now
lol
it's awfully weird tbh sometimes it lags sometimes it works like it should ....
Hello why can't I have my free nitro it tells me an error it's produced ?
steelseries has some of the WORST software in the game
pray they spend their bags on fixing it
are you from oslo
France
and the worst support from any company ive had to contact ngl
combined its a disaster
lmfao literally
it's sad
considering the prices and the quality of some of the products
to make so much money and hire so terrible customer support and coders for the software is wild
?
My friends I can't get the nitro the get key button doesn't appear
Ok but why is nitro not working?
have you had nitro recently?
no
NO
I've never had nitro in my entire life.
bruh how to turn off sonar?
then idk bro
Do you know anyone who faced this problem?
it's fucking up all my audio too
i want spatial audio but not sonar
#1047622297382567936 top pinned has a short guide for nitro not working, to those of you asking why nitro isnt working.
are you guys planning to release keyboard update this year or next? just curious
I'm guessing you are talking about snap tap? Soon, no specific timing
I'd be very surprised if it's not this month at least 😅
yeah they twitted "soon" 2 weeks ago, and its amazing to me how wooting was able to release it after razer almost instantly, but steelseries struggles somehow
do you consider november "soon" ? like im not even mad at this point, im just trying to understand how something like that could be possible
I've been looking to upgrade from my Arctis 7's which I loved, to Arctis Nova Pro Wireless, but I see early models had a terrible nub on the internal ANC microphone that pokes peoples ears.
At some point this mic was updated to not stick out, but I can't seem to find any documentation on which models do and don't have the upgraded Mic.
Can someone tell me which models have the newer mic?
because they were also developing it
pretty easy to release it almost immediately when youre literally working on it already
also wooting has like
2 keyboards
steelseries has a lot more
unfortunately it was a rolling change so there's not a 100% reliable way to know for sure without opening the box. but the change was made sometime late 2023 so if you check the manufacturing date on the box and if it's later then there's a good chance it has the new updates.
can somebody help me in community support?
I mean soon can in theory be any time this year but it's my personal guess that it will happen before this month is over :)
Time to go annoy a local electronic store by buying a headset and potentially returning it 5 minutes later
surely you could just check the box before buying it
Like Lago just said, there isn't any actual change I can look for other than possibly manufacturing date and even then there isn't a guarantee
so I'm definitely not buying one that is a 2022 manufacture date or anything, but If they have 2023 or later I'll be buying it, open and if it's wrong then just giving it back.
some more info is here: #1219595179854532700 message
There a way to just straight up get rid of sonar?
it makes it so all audio devices are screwed on my pc
Why can't they make it easier lol.
I love steelseries products, but this makes them hard to love
just turn it off in GG?
no option is showed
I'm gonna need a screenshot of that 😅
hi i have mouse rival 5 and i have problem with this model, left click is normal and smooth but its a bit harder to click right button should i return this product ? or they will not accept this
i cant find any support contact to steelseries on internet
mkay, and why werent they also working on it? like you cant justify that regardless of how you look at it. in fact - im still waiting for nova pro wireless update where bluetooth sound doesnt cut off mid video
how to verify your account ?
@fierce estuary dude my mic still doesnt work but someone from steelseires is gonna give me a free replacement code for a new exact same mic!!
see theres no option
my pc lokey tweakin
Have you contacted support?
oki
Not really, this isn't a support server so there's no support staff here.
ye'
you could pretty easily justify it
it wasnt a public thing
first time u seen that tho? 😭
its not like razer posted "hey we're making snap tap"
razer and wooting are the only 2 that have it afaik
Bluetooth audio doesn't cut off for me, have you tried contacting support?
god its so hot
hello
for what exactly? if i google my exact issue there are countless topics with EXACTLY the same issue , and i had the headset for over a year so many many updates - still no fix. may i ask how you use bluetooth though?
They did same thing with me
They are the only ones who can help.
With my phone for watching videos, listening to music, phone calls. Like it's intended. What about you?
Only problem I’m having right now is my friends are telling me they can hear through my headphones or mic
also got that problem
aye its either that or my trip js messing w me
guys does amyone know why it says an error occured on my steelseries when im trying to get the free nitro?
Trip js?
prob shouldnt talk abt it if its against tos
thx
Yw
🍄
Oh
Okay super mario
exactly
mostly videos, are you on ios?
well its weird then because im on newest ios as well (14promax) and i had this issue for a while , especially with youtube when minimizing it, and it cant be a coincidence that so many other people have exactly the same experience
Hi
I haven't tried minimizing
How often does it happen?
it doesn't disconnect per se, sound just disappears and you have to switch back and forth or skip video multiple times. or if you want to get it super fast - watch something on youtube, then switch to other app (twitter video,spotify, whatsapp voice message) anything where you get sound
Customer support is not helpful at all
Super weird. I'll test some more when I'm home next week
if you do that couple times max you will get it -100%. its not some weird rare issue that you cant catch, i can recreate it literally in under 30secs
I've used it enough where I'm confident that my headset isn't affected by it
i mean - you can try to google the issue i described to see the how common that is. and when you do - how would you explain it ?
u know with the playback option, im always having to change it to my headphones. does anyone know how i can make it just stay with 1 headphone?
I'm not trying to explain it, just saying that my headset doesn't have the issue
well i used google as an example to show that its not some weird hardware defect or me lying, so your comment is extremely odd to be honest. "well i don't have that problem" mkay, congrats? whats your point? not like you could mess up drivers or settings on an iphone either
fallback settings
SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar.
Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.
This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.
You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.
how do i make it to just worrd
You're over thinking my response. It was purely to say that it's not 100% of headsets that are affected. My best guess is that it's your specific unit that has an issue. I'm not accusing you of anything
when i turn it off, my headset it so much more quiet
what
That makes no sense to me
in the settings, i changed my headset to be a lot louder because normally its just quiet, idk why but wwhen i turned the thing off, it went quiet again
because you turned it off
yes but i turned it off cos i have to cahnge it all the time whenever my montiors go off for being idle
yes
i have an issue
SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar.
Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.
This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.
You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.
read this
i have tried
my mic and sonar are not working at all with discord
i cant talk in any vc
i have to use the mic built in to my computer
yeah, neither do i mate. it has nothing to do with accusations, its simply logic. if you see lots and lots of people describing a very specific issue - how can you say , oh its your unit. if we assume none of us is lying, it means that bunch of batches are defective - and idk if it makes steelseries look better or worse in that scrnario
It's literally impossible to avoid having issues in some units, that's just how tech is
You can find 1000 people with the issue and it's still only a small part of the total number of users
I can only act on my experiences with it
and i have doubts when it comes to your assessment regarding on how common that issue might be but yeah, i agree that there is no way for us to know for sure. but if you combine it with other factors - like the current keyboard situation .... well im sure you get it
ah, + lots of encoder issues with their mice which isnt even disputed anymore
I don't use their mice for other reasons
Almost feels a bit like you're calling me a liar?
well funnily enough, when you search online about a problem, youll see the problem
its not as common as you think it is
not really, if i wanted to say that - i would. what i meant with assessment is that you downplaying the numbers ( based on your opinion ,not maliciously)
and you cannot perfect tech
i mean look at intel
theyve ruined themselves theyve just had 15,000 layoffs and stocks are down massively
all because cpu wasnt perfect
Aren't you doing the same but opposite? :)
why cant we look at companies that actually make same type of products? but no one liked the razer/wooting comparison
fair enough 🙂
It's all anecdotal evidence (and in my case a decade of experience working with gaming and gaming gear)
because intel came to mind first
besides
my point was more so you cant perfect tech
not "yeah these headphones are good btw these cpus arent"
my point was more about prioritizing customers, because razer is one thing but you cant tell me that wooting has more resources and staff to beat steelseries to market with a new function
wooting was already working on it and has a lot less products
steelseries has a large range of keyboards they need to consider and develop for
and yeah, but i didnt go like "look their best mice are top 2016 specs"
wait, so you implying they gonna release it to all keyboards?
no
im not a dev
as much as id want to be lol, i am not.
but they still have more products
It's also about perspective. I'd argue that wootings clientele is much more competitive gamers whereas SteelSeries is more mainstream gamers
It's been confirmed for all Apex Pro keyboards
you cant keep changing the goalposts if you dont want to argue in bad faith.
3 keyboards
When did I do that?
oh they have much more keyboards than wooting. like make this argument make sense
its what you said
I didn't talk about that, I purely stated a fact
The funny thing is that I agree they could be faster
and they releasing it for 3 keyboards not all of them?
its confirmed for 3 keyboards
But I don't think we agree on how imperative the feature is
i cant wait for it to became irrelevant again
razer released it
didnt hear about it for a few hours
now its all i see
my social medias arent even about pcs anymore its bloody keyboards
I Think Nimbus+ need really to upgrade on Mac OS !
thats not even a factor tho. i could say that about mice and 8k polling rate or even keyboards pollingrate. point is - its doable without hardware change and its quite popular, and they even stated "soon" 2 weeks ago. so its about customers not about it being a gamechanger or useless
mac os jumpscare oh my
yeah its doable without hardware change no ones saying it isnt
youre probably missing what is likely the most relevant factor which is target audience. wooting is aimed more towards competitive players, whereas steelseries isnt.
my brother, cousin and girlfriend use steelseries yet dont have a clue what snap tap even is
wooting users probably found out what snap tap is like 0.02 nanoseconds after razer released it then immediately complained under wootings twitter
lol
hence pricing and pro series and rapid trigger?
rapid trigger is a feature youd expect in basically any keyboard that isnt £20
snap tap is brand new
and what about pro series? my cousin has an apex pro. plays minecraft most of the time nowadays lol
i dont think he could care less about snap tap if he even knew what it was
Yo can anyone help me, i have the steelseries arctis 7, the screw on the swivel that holds the left earphone cup fell out, i have it but it seems really hard to screw back on as the spot that you can screw it back onto is blocked by the headphone
dude, what is your point? like you cant make statements like that then packpedal
you know for a fact that steelseries started working on it later on? if yes can you name me dates and source?
At the end of the day my opinion ultimately doesn't matter. The feature is coming and I can't make it come faster or slower. Some people are very passionate about it with some even to a fault and then there's those who's fine with it coming whenever it's ready
i never did
wooting released it later than razer
People keep attacking me for my opinion
welcome to the internet
Do you guys like arguing about stupid stuff
yes
and steelseries still didnt
#1047622297382567936 but if theyre truly buggered contact support themselves
wow i had no idea
You think support would be able to help me with this
its like
a physical problem
warranty?
i mean
just rma it
is it still in warranty
maybe not then
damn, passive agressive comment - i guess you win then
@stark rampart got myself a little job for a single week starting monday, just fancied a bit of money. then its comic con on the 10th :>
excited to blow all the money onto 4TB nvme drives
can you explain it, im a bit slow 🙂
explain what
what you meant by that
wooting was working on it - so are you saying steelseries started later on? based on what do you say that?
based on what
steelseries main audience isnt really competitive players
my assumptions
same for the "wooting has much less keyboards"? because steelseries not releasing it for EVERY keyboards either so the amount is if not same - very close to it
its confirmed for 3
could be more, may not be
tbh this is the most pointless argument ever anyway
its only 2 weeks
yeah because your only factional argument was that your cousin plays minecraft
rip
show me one and you automatically win
hi there, I just got my nova 7x, I am trying to connect it with my PC wired, but my pc can not find the device, am I using the wrong cable?
Thanks for all the help in advance!
Hi im wondering if it matters what nova pro wireless you get the PS and PC one is reduced to £250 on amazon but one is still full price would i be able to make the playsation one work on xbox or not?
Only the Xbox version works with Xbox
It has one usb port only for Xbox and one for PC/Playstation
The other version has two USB-C inputs for pc/Playstation
could this version be used wired for xbox?
snap tap when
Soon
You can plug the headset into the controller
alright thanks
ah thank you very much for the help
Xbox version
You're welcome ☺️
You're welcome ☺️
Why is steel series support not helpful at all
Why are you being super vague? :)
You're welcome to make a post in #1047622297382567936 describing your problem and why support isn't helpful
Ping me in it Monday if I forget to check it out
I'm visiting family this weekend
(And I don't work here :)
Because they’re not helping at all
hey just bought a new tkl pro 2023 from amazon and first day when io went to change the color to red my whole keyboard wouldnt the keys qwertyu wont turn red and same problem with other colors trhey only turn blue and green from what i have seen
what do u guys recommend i do before buying a new one?
They can't help you with math homework
😅
lennart u think u can hgelp
Sorry, going to bed. Try solid red blue and green on all keys. If any turn off that led is probably broken
All keys have three leds
For RGB, Red Green Blue
yea red they turn off so its broken
It's usually the blue one that dies
?
Maybe
its my first day i just got this too bro
ok thanks have a goodnighht
any updates on a new merc stealth launch?
Just fixed my headphones! Is it generally agreed that SteelSeries headphones are of poor quality or whatsup with this?
i heard they were good quality
They sound fine and look good but damn
but does anyone know how to use the audio box thing for the nova pro?
i just had a screw randomly fall out and it was hell putting it back in, had to stretch the entire thing apart
that sucks, what headset do you have?
i dont even know why i asked, i dont know abything about steelseries in general
i like the nova pros
yeah they look cool
other than my GG thing did so i couldnt hear anything
nice
why is my capture thing not working
i have 7 nova
hello guys i have prolem with my apex pro tkl 23 some some key turn alone yellow and i cant change it
I'm having a problem with none of the driver are installed for my keyboard can someone help?
why does my headset audio glitch out
please help me discord nitro free
hello im new to steel series and wondering if anyone can tell me how to route discord to the app
Hi guys, do you recommend any budget headset option?
Has anybody had their volume suddenly not be as loud anymore. Like playing music on Spotify and YouTube and it’s so quiet compared to what it was literally a week ago. All my volume settings are turned up. When opening the volume mixer the noise detection or whatever barely crosses the halfway point even tho the volume is turned all the way up.
Yeah me
Mainly with just discord notifications
That’s what I notice it the most on
can i multi connet with arctic nova pro?
Yeah idk what happened because listening to music right now. Before would be like I’m shoving my ear into a speaker. Now it’s no better then the 5 year old earbuds I have
This whole thing has to be Steelers servers or sum because yesterday my mic on my headset stopped working now I’m getting a free code to get a new one from an employee
Idk but I’m pissed off
Quadcast S or Alias microphone?
is there any way to change the color of apex 100 mine stays in blue
Is there a way to remover discord audio from sonar clips?
Like a setting or something?
i use the one thats on the headset saving up for a new mic
it does the same thing with streamlabs
i use quadcast but
im sure either is pretty damn good
do you know how to make it work>
Hey guys, my donglr headphones keep disconnecting and reconecting, im in spain right now and im using my mobile data if that helps
What type of lights does the apex pro have? Does it have north or south facing rgb
whats the best acuation for gaming on the apex pro tkll
preference
Hey guys my Rival 3 Wireless mouse flashing purple and cannot connect to any device. Any ideas?
avg steelseries product
i can't fix this problem ?
i cant get a response to my problem that i sent to steelseries
sent 2 times a customer support ticket havent gotten a answer
to any of them
peak steelseries
@stark rampart i havent gotten a answer yet
oh thank you for helping me anyway
When is the most recent message you sent them?
Sending a message resets your place in line
about 3 days ago
Keep in mind that this is not a support server so there's no support staff here
yes
Stop sending messages and wait then I'm sure they'll get back to you next week. They don't work on weekends
ill wait 3 more days and then ill open another one
i'm thinking of buying another keybord
Opening another will not help you
i already got a razer headset that has replacement parts 👍
and i aint spending more money
money isnt infinite
yeah
I mean it kinda is as a concept
But I get what you mean :p
Me finally realizing that the switches are not hot swappable:
You can’t replace the cherry mx reds for the tkl and full
I think it’s impossible without destroying them
they're actually not cherries but you can probably just desolder them if you really want to
I ain’t doing it
By the time I get my newer and definitely BETTER 80HE, I’ll leave this server
is apex pro south or north faced led
alr
My apex pro tkl 2023 is chattering every time I turn on discord live, the led automatically changes as the number key button turns green. I go into gg's engine and look at the app and all the discord and other apps are off. How do I fix this?
If the led light volume is even a little high, chattering occurs, so it's very difficult, so I'd appreciate it if you could tell me how to solve this as well.

Bro Discord Nitro get key option is not showing someone please help
What is this going on Bro someone help please
What should I do
desperate
yeah because responding to customers is overhyped and not the primary focus of the company, just like snaptap
and im really not trying to be a *ick, im just wondering if there is anything steelseries could possibly do where you wont try to justify and downplay said action
That has literally nothing to do with what you're replying to.
So why do it?
I take a lot of pride in always being truthful to my personal opinions. I can't start suddenly lying just because you're angry with SteelSeries
i just told you why, they could literally start stabbing random customers and you would say something like : well, its not that deep, and not everyone died sooo
Communication around this could 100% be better from SteelSeries
hey do you know about what is ogin on with my SteelSereies
Don't be daft
I've complained plenty when I felt it fitting
Like I'm very open about not liking their mice
...
so you just have very low standards /expectations then?
But keep going in bad faith and you won't stick around
Because that ain't true and you know it
yeah, nothing better when trying to defend a companies reputation then to make threats.
Not a threat. It's a promise :)
yeah, and? how is that any better, and furthermore - why would anyone be threatened by that? seriously
and i ban you on my teamspeak2 server. can you feel the terror yet?
@stark rampart Do you have experience in Steel Series
You can dislike any company all you want but constant trash talking and unproductive comments about any company won't be tolerated here
Lots
BRB
So, What is this
is there a way to disable these weirdd ahh sonar settings, everytime i boot my pc up it autoselects to them and ion want it, i only want sonar for my mic
define trashtalking mate, nothing i said was technically untrue, unless you saying that negative feedback and honest subjective customer opinions aren't welcome here
Usually when there isn't an option to get a code for one of the giveaways it means they ran out of codes and don't have anymore to give out
Thanks for help brother
This happen when my trun
Sonar is intended to be used for both the audio in and out. You could always disable the individual Sonar outputs through device manager though
hmmm, i have tried that but everytime i restart or turn my pc back on it undisables them and chooses it as the main device again
unless im doing smt wrong but idk
Oh yeah I forgot they reenable on each boot 💀
lmfao it's all good, any way to stop that or naur 
So short of diabling them every time you restart the PC there's no way around that that I know of
Anyone here used these presets before on sonar? FPS footsteps, Call of Duty: Modern Warfare III and COD Warzone II, what's the difference?
i USUALLY JUST USE THE CoD: MW3 Preset and Warzone, but I can't tell a difference myself
oh yooo that happens to me when i turn my pc on, whenever i boot my pc my keyboard lights just turn off completely and i’ve gotta unplug it from the back to turn them back on
Im not that stupid thats the first thing I tried 🤣
It just happened outta nowhere, legit nowhere
nah i know but it doesn’t fix the issue
idk how to fix it wither
either
it works if you unplug it every single time, but it gets annoying
Yeah I've tried about the normal stuff, reinstalling keyboard drivers, steelseries gg, unplugging the keyboard, I cant find out how to just reset my keyboard
Not for me 😐
I just told you that
I spent good money on this keyboard @crisp veldt
you told me you tried it, not that it worked or didn’t, chill
I wish I knew how to reset my keyboard, but idk if it will fix it
Pretty sure it's a bug in the newest GG build because the same thing happens on my original Apex Pro TKL. Most of the time when it tries switching profiles/botting up the PC the lights turn off and I gotta replug it
replugging aint working for the apex 9 mini
maybe ill try another usb c cord just to see if thats the problem
i mean if it’s happening on multiple keyboards it’s prolly smt to do with the build
but worth a shot
Hmm then yeah sounds like you're having a different problem. In that case the Apex Pro issue is probably with the last firmware update and not GG itself. Hard to tell though since they push GG and firmware updates at the same time usually
You outta all people should know if theres a way to reset the Apex 9 Mini right?
you reckon they’ll fix it soon? been going on for months now 
Mine just started, legit its so annoying I don't even know if caps lock is on or off LMAO
Only type it works is when I use the FN function or the Steelseries button
weirdddd
i mean for apex tkl pro it’s been happening for at least 3 months now
that’s so odd
Mine was maybe 2 days ago, i'm tired of it now lmao, its so annoying, its hard to see some of these dark keys LMAO
Wait I can change my keystroke acuation point on this keyboard?
NO WAY WHAT
How do I do this
I don't work for SteelSeries and unfortunatly I don't know how to reset a board that doesn't have an OLED menu on it. You could try looking for a small pinhole somewhere on the bottom to stick a paperclip through but that's as far as I can help
oh yeah similar with the headsets
Naw I done seen that on google searches and didnt see that was a thing
I legit basically have a all steelseries setup
Keyboard, mouse, mic, headset
my PC is even steelseries branded from the stickers LMAO
Your best bet is submitting a ticket and seeing if support knows of a way to reset it or get an RMA started
Oh I just gotta change it to gaming mode for the actuation point
bro how did i never know this
wow it clicks so much quicker now
bro WHATTT
Lol yeah that was kinda most of the marketing around that board at launch lol
How did I not know this
Also the hotswapable switches
This is already a win over the lighting issues now
Yeah thats a good thing I love about it, never changed them yet though
I like the default ones a lot
Bro it types so quick now, wtfffff this is weird
I just use streamer mode
LMAO
what’s that
With that preset
oooo
What device is that for? If it's a Sonar VAC afaik those outputs are locked at a certain quality
oh yeah it’s a sonar one
Streamer mode lets you adjust sounds seperatly for yourself and your stream. So if you're using OBS or whatever and need to lower the game volume on stream, you can do that while keeping the volume in your headset the same
They advertising the Apex 9 mini without telling us a fix :*(
i see i see, ig for now can’t fix either of issues but no worries, thanks for the help🙏
And the giveaways have NEVER worked for me
Even on fresh installs
Just get that, but I never use the giveaways anyways
Really hoping for a new firmware update with the next GG build lol the poor USB connector on my board needs a break 😩
At least you have a fix :\
lmfao i’m praying on it 😭
maybe one day they’ll also add the option to disable sonar auto swapping devices
Wait the steelseries chatbot may be coming in clutch
Any fix to mic not working on discord after pc boot
I keep having to disconnect reconnect the usb for it yo work but doing it everyday is kinda tiring
nope
Idk mine is just a keyboard issue
^
Did you know the Apex 9 mini had 1mm actuation point and not only 1.5mm LMAO?
Bruh they gonna respond in so long
Wish I did this when it started
Ive had this keyboard maybe a year and just found it out
can somone possibly helo me
help me*
i own a steelseries arctis nova pro wireless but the gg app isnt recognizing it and i have no sound because of it
is it normal for the steelseries apex pro tkl 2023 to come without a right windows key and only a steelseries key and FN key? on all imagery of the keyboard I see a windows key on the right, for me it's replaced with the steelseries logo, and the usual steelseries logo button is FN.
Is there a ETA for next GG update?
Does anyone have a good setup for spotify on the sonar steelseries gg?
I do, DMs?
how come my chat channel is louder then my game channel (Arctics 5)
so snap tap when
i have the arctis nova 1s and the microphone doesnt show up anywhere
nvm ig nobody here knows lmao
Can somebody help me identify a product? 😅
Hello guys
why discord nitro key dont working
Just bought nova 7x they make buzzing noise when charging gone to factory reset they turn on for like few seconds then turn off
Tried everything and they don’t seem to work had em on charge for over an hour
any news on snap tap
Boyz help me since couple months steelseries GG program dosnt start with windows start, it is ultra annoying i tried reinstaling it opening as admin nothing changed
anyone know how to use sonar without logging in?
soon
its soon
yeah like VERY SOON
soon
lmao is this twitter
No Category:
help Shows this message
Type @SteelSeries Assistant help command for more info on a command.
You can also type @SteelSeries Assistant help category for more info on a category.
No command called "category" found.
Anyone know what causes this?
yk whats crazy that its almost 400 euros
but why not its a good mic and i need a new one so why not buy it
are there any other chats for support aside from https://discord.com/channels/299040363123965952/1047622297382567936 ?
for?
like what do you need help with maybe i can help you
like tryna trouble shoot my headphones
whats the problem?
anyone with the steelseries arctis nova pro wireless have terrible spatial sound
cute ngl have a nice day
the non-pro version has the same mic capsule so unless you really need the XLR/mixer features, the regular one might be worthwhile
my arctis nova pros keep having this crackling and popping noise that is very noticable for the past month or so. ive tried everything from updating drivers, to changing audio setting, and everything else i can imagine and nothing seems to work
same lol
i keep seeing ppl have this issue but no one seems to know how to fix it
tbh i think its a bad headset it seems
its not ies pretty good
but aye
you be you
i aint juging
anyone? just randomly started happening
crackling and popping usually means interference, so either try removing other transmitters in your area to reduce radio interference, or talk to support since it might be physical interference on a bad cable/trace/chip
app name?
if you could help me maybe i can change my opinion
steel series app
wait could you call and schreen share?
ive changed both the audio cable and the usb c cable for the dac and neither had any noticeable effect
try using the headset wired for a bit to see if that clears it up. if it doesn't crackle when wired then it's wireless interference.
i only use wired
its not the wireless version
my b. then try it on a different PC or a phone (if you have a phone that still has a headphone port)
if it still crackles on a different device then there's a physical fault on the headset
Can the Hyperx Quadcast S use the premade microphone presets on sonar?
any device can use the presets
already tried with my tv, phone and 3ds, no issue on those
im worried my gamedac might be busted cuz my warranty just ran out and i dont got money for a new one
should i stick with only one brand on my setup? (rn i got all steelseries except keyboard which is a hyperx)
why the song im playing to my mic using Sonar just dosen't play good in discord it looks like discord/sonar trying to silnce the background noise (noise supprison off)
like how soon doe
VERY SOON fr
bro im just saying what the socal media manager is saying
its all bs they said soon 1 ago
@rotund yoke i helped him rq
what u need?
audio is fine
mic?
its plugged into ps4 conteroller
it just doesnt work
you where muted in the call
yea ik
what headset is it?
is the mic led red?
alr
is the snap sh even good for val
anyone else need help?
would anyone know why my arctis nova 7 isn’t charging?
can you call?
I’ve hard reset it multiple times but after I plug it back in it still blinks red
Can’t
my sonar just keeps loading help
if you could wait wil im done with @pliant hazel i can help you after
yeah its insane
You can help them out now because im out right now
frame perfect counterstrafes are ez
are you sure?
yeah im good i can pop back in chat later
ok just tagg me
@mellow portal
yes
i can help you now
just had a question. thinking about getting an xbox gamedac but wanted to know if its possible to use the line in/line out to send my pc mic to my series x?
yea look I updated my pc to windows 11 today but I have also had this problem before
it is usually fixed by troubleshooting
join the call rq and schreen share
ok anyone else needs help?
whit what
im a lil support rn
since i cant do anything
so im doing support
for yall
damn
i wish u was here when i had the spamming keys on my apex pro tkl
alias pro
hoping devs will take a look at #1269383595596972033
Anyone here have apex 9 mini pro keyboard
there is no "apex 9 mini pro"
you probably mean the apex 9 mini or the apex pro mini
guys when i try to claim the 1 months nitrro on the steelseries gg app, it just says an error occured try again later? Anyone know why?
have you had nitro in the past year?
No
I mean i dodnt even get the code
no clue then
@rigid geyser this person in my call is being rude to me could you join rq i got proof
In fact i cant get any codes?
I'm sorry, I can't join right now. My advice would be to leave the call if that is the case
thank you g
could anyone else join?
are you staff no so dont react thank you <3
🧌
@stray axle this kid said he knows a mod that wild ngl
i said i can get a mod in here not that i know one no need to cap
well saying you can get a mod you have to know the mod it works like that
kid
you cant get a mod in a min. mods have more time doing smth else
nah he wiling
telling me i said n word
all that
i got clips of him saying you big N-word
wdym
Nothing ain’t even happening in the call 🤷♂️
alr I got evryting in 1 cliped alr
Bro so both of y’all got a clip of saying n words??
I’m going to sleep bye
Just send the clip
Pretty sure u can send links in here?
nah cant
nvm can lol
Send it in here
cant
don't send it here
I’m not the mod
send it to me in dms
I am using obs
sending it to drip does nothing
alr
Actually send it to me too I’m curious
And I’m left out even tho I’m the one who recommended to send the link, wowww 🤯
@stray axle Whatchu gotta say abt this
I thought u had a clip 😭
Spin back on him
if you've got something, dm me. let's drop it here
Buddy ur gonna get banned or kicked if u don’t spin back 😭
anyway to run steelseries GG on my pc and have my Artics 7X+ connected to my ps5 and stilll have
steel series have a effect?
Did you get the clip @strange finch ?
Steelseries nova pro wireless is not being detected by software i done all of the steps like reinstaling steelseries gg, changing usb ports, re-pairing etc any ideas guys?
gime a sec
no ones even in vc where is this happening
vc
i left since he was making fake evidence
okay
Is there any twich giveaway winners here? I won a giveaway about 4 months ago and the prize hasn't even been shipped yet
Which one is better
the pro
Nike pros
What’s the difference
Guys, I've just bought Nova 5 and I hear myself all the time
Is there anything I have to turn off?
Okay, I guess I found it
It was sidetone
Exactly :)
Hey guys I need help
I just bought a ss mousepad
The qck heavy
But I’m not sure if it’s the right one because the edges are embroidered
I can send pic
The qck heavy that ive seen isn’t embroidered
Hi
Does anybody know for Arctic nova pro wired? If you can use the little equalizer with it I’ve seen many videos about using Dolby access but after reading and listening to all those it’s still saying it doesn’t have access to.
My arctis 7+ randomly turns off after maybe 2 minutes, ive turned on "turn headset off: never" and it still happnes, any help?
why i not collect my nitro
damn 4 people wanting help and nobody getting answers is crazy 😭
How so? This isn't a support server so there's no support staff here
Ah thought this was a server for help and genereally stuff about steelseries
It's a community server :)
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.
If you'd like support from other community members, please make a post in #1047622297382567936.
Please be aware that community members posting in #1047622297382567936 are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
oh i miss #💻-building-a-pc
i lie im gonna miss osu
ive got a fun week ahead of me
osu on a super old laptop
no apex pro cuz i cba
@stark rampart any help?
with...?
@high skiff
Need identifying difference between mousepads
how much did you pay for it is the real question
cuz its a mouse pad i dont think its worth stressing over
you could go on youtube and find an unboxing probably
or just google
then compare
qck heavy+
epic
Better than regular qck heavy?
wai nvm there isnt +
Oh
I mean
It was listed on eBay as the qck heavy
Oh yeah it is
There’s barely any difference tho right?
why is my g pro wireless randomly stopping in game on the qck mouse pad
theyre both a mousepad
although if you want feel free to return it
its ebay
guys should i get grim or ram?
any idea on why this is happening only started today with the steelseries qck mouse pad
if u see at start of the clip it stutters
my mouse does the same thing every once in a while
its happening constantly today with the qck mouse pad idk why
isnt the qck mousepad literally just cloth
it has nothing to do with the mousepad
update gpu drivers
when i move mouse over surtn spots on the pad it happens
just freezes my mouse for a second
does your mouse have dirt on the sensor
try using another mouse pad see if the issue persists
in the same location preferably
works fine on my old mouse pad
😂
Well duh. But there’s an obvious different between for example an artisan mousepad and a generic steelseries one
so just return it if you arent happy with it
Artisan imo overrated
I got Saturn Pro, Artisan Zero and im still using Steelseries QCK Heavy
I just bought it 😂
Hasn’t been dispatched
Never said I wasn’t happy. I wanted to know the difference
Are arctis nova 1s worth it?
where do i go for help?
I just brought the steel seris nova pro wired and I am having trouble talking to a friend on discord
hopefully your not on pc cuz gg is a joke
half the app works and vol is stuck at 100%
do not buy steel series
It keeps saying something about routing may not be supported for this app which is the discord
the only way i found to temporarily fix this is by either uninstalling and then reinstalling gg or restarting my pc
try going to discord settings
voice & video and change the imput/output options
Can anyone help me properly connect SS GG with obs streamlabs?
I went back to play my stream and I can't hear anything
Due to fixes on audio between my mic and gameplay audio
I'm just beyond frustrated with it
Yup I tried every setting
