#💬-general

1 messages · Page 137 of 1

stark rampart
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Make sure you are not using Bluetooth

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Use the transmitter box

thorn fractal
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yes im not

stark rampart
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Then I'm not sure

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Got 300 km to drive, gotta go

thorn fractal
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my friend said my old logitech G335 sounds better

solemn sandal
umbral tiger
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when is steelseries bringing out their custom keyboard? corsair just had one but it's kinda meh, razer's one is actually pretty good

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now if steelseries releases one...

hardy hawk
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Hello everyone, I just bought a second-hand SteelSeries keyboard, and I really like it. However, the first two rows on the top (excluding the F1-F12 keys and Escape) don't seem to type at all. The lights work, but nothing registers when I click. Does anyone have advice on how to troubleshoot this issue to determine if it's a software or hardware problem?

polar quiver
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@zenith crystalnope i have good moments and bad moments depends on what mood i am in 🙂

viscid oyster
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Hello guys i have question: The apex pro tkl 2023 wired is good? Beacuse i wanna change from my apex 3

polar quiver
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@tawdry orchidit's also annoying that peeps don't read hw to use a program and then whinge when it doesn't work how they want it to !!!

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@minor ravendid you submit a ticket ?

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@viscid oysterask @minor raven on that one as he is having problems

viscid oyster
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What happend?

polar quiver
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@azure wigeonenglish

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@charred spadeaudiologist ?

polar quiver
viscid oyster
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Problem with firmware?

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I have never had the option to upload new firmware to my keyboard

polar quiver
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@thorn fractalget someone else you trust to listen and tell you honestly as you sounding bad could be at their end

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@viscid oysteryour one of the lucky ones 🙂

viscid oyster
polar quiver
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@umbral tigertry xinmeng gaming keyboard it a mechanical basic with nice colors backlit non of the shite that can go wrong except for leds stopping working i just bought another after 3 years this one is multi coloured it's basic and works no firmware mess ups you get 30 days to test with amazon

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@hardy hawkare the switches hot swappable

viscid oyster
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@polar quiver I think I will buy Apex Pro TKL 2023 on sale for €120

polar quiver
polar quiver
viscid oyster
livid willow
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hello does anyone know why my SteelSeries gg doesn't capture or detect fivem?

fresh pollen
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Good morning! I hope you all have a lovely day! HydeHeart

cobalt junco
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I have a STEELSERIES keyboard, I installed the application. Is there a key hardness adjustment from the application?

slender brook
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hardness adjustment?

cobalt junco
slender brook
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you probably mean actuation distance, not "hardness"

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and that just depends on the keyboard

cobalt junco
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OK thanks

naive badger
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hello guys!,

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can someone help me, my software dont find valorant, so i cant clip. someone knows the problem?

timid sable
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@livid willow @naive badger please visit this section of your Steelseries settings menu and see if you can manually add the games or applications!

livid willow
timid sable
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Interesting, apparently some titles block game capture.

In this case, it's recommended that you utilize Desktop Capture Mode found under the "Capture and Sound" category in the Moments section of your settings.

lofty citrus
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who does GGs sonar mic completely break after every update

livid willow
timid sable
livid willow
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i click it and nothing

timid sable
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That's very unusual, have you tried restarting the app and making sure it's up to date?

slow imp
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hi i just bought a steel series apex 9 mini i dont understand how to change actuation point and enable rapid trigger would be great if i go in a call and screen share i looked on youtube couldnt find a fix

livid willow
timid sable
plucky rivet
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Hey people

Recently got the new headset, have set it all up

I have no issues with game sound but whenever people talk, it’s almost like they’re muffled at the start of whatever they say and then it gets louder ?

I’m having to ask my team to repeat what they’re saying because I can’t hear the start of whatever it was that they’ve said, it’s really starting to agitate everyone I play with because they’re constantly repeating themselves

slender brook
slow imp
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this keyboard is kinda bad for fortnite then

slow imp
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how do i do that bro

full cave
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Hi I have a problem with a SteelSeries Arctis Pro GameDAC headset, suddenly I can't hear anything anymore. I have Steelserie Sonar - Gaming audio output and it does not detect the microphone. 9a detects sounds but nothing comes out of the headphones. I think it's something stupid but I don't see what, I've been at it for 30 minutes. I don't know if anyone would see the error or think of a recurring error

pure frost
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hi should i turn this setting on or off for using the arctis pro wireless?

latent juniper
worldly ravine
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Anyone know how i can set a shortcut on my streamdeck to switch playback device in sonar between headphones and speakers?

silver jay
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guys

full cave
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My problem is solved, I don't know why sometimes my computer doesn't detect the GameDac, I put all the audio inputs on the GameDac, I don't know if that's what to do

brisk creek
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so when i turn off my nova pro's wireless, the sonar app directly injects volume to second monitor, instead of the pebble speakers.

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how can i fix this to revert to the speakers instead of monitor when i turn off my headphones

worldly ravine
heavy kraken
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Anyone have the Nova 7xs?

quick adder
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can someone please help with sonar gg

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@stark rampart bro are u free to help with an issue related to sonar please

stark rampart
somber portalBOT
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Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.

If you'd like support from other community members, please make a post in #community-support.

Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

umbral tiger
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@pulsar badge breathe if steelseries will bring out a 75% keyboard soon

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we need a blackwidow 75% competitor!!! I am not buying overpriced razer

rain sierra
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Thx SS for update Nahimic 😄 finally Steelseries gg stop working 😄

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I love ss but after using my mouse and using software gg i just wanna think about to change this what i like ;/

viscid oyster
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Maybe you can check on another pc?

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Can you post an video or photo?

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So firstly what do you do

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?

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And the keyboard working good before?

zenith valve
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Do you have the original box?

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There’s no fix

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You need to refund it

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Steelseries and Amazon do refunds

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This is a common issue that steelseries refuse to address

heavy kraken
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Does Clearcast noise cancellation work on Xbox when set on the GG app?

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Or only on the PC?

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I just got my Arctis Nova 7X Wireless and theyre picking up absolutely every sound on Xbox

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Wow, so the mice on this headset is just dogshit I guess? I paid $180 for a headset only for everything going on around me to be played in the headset. Amazing.

frozen nexus
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hello does the steelseroes gg app work with goxlr ?

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And still use the buttons

stark rampart
frozen nexus
stark rampart
thorn minnow
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Any suggestions for Minecraft username

stray axle
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how do i make it where if i play something on youtube it plays on my mic

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@stark rampart

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sorry for ping

stark rampart
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Maybe it's not a simple fix?

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Surely. It'd be much much cheaper for them to deploy a software fix rather than replacing units

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Might be a physical issue that can't be fixed in software? I have no way of knowing

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How can you know that?

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That doesn't rule out a physical issue though. It can be a chip that does bad or a bad soldering point.

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Physical issue doesn't require abuse

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Depends on the issue

polar quiver
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@merry bisonyou tried it in a different pc ?

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@thorn minnowyes idiotforplayingminecraft

thorn minnow
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oh that looks pretty thank you

polar quiver
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@merry bisonyou did get for pc nothing else like ps or xbox?

stark rampart
polar quiver
stark rampart
limpid orbit
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Does anyone have a moment to explain how this sonar stuff works? Im watching the video for it and its showing things I cannot even click on and I am unable to use my mic on discord becasue of it.

stray axle
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i have it connected to aux but its not playing on my game

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@craggy chasm

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i have the app connected to my aux

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ive also tried doing it to my mic and it still wont

stark rampart
somber portalBOT
#

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.

If you'd like support from other community members, please make a post in #community-support.

Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

stray axle
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can you help me though

high skiff
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well this is general. not support

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but sure maybe. whats your issue

heavy kraken
stray axle
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for the game

high skiff
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im confused

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aux is a speaker

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youd need something to connect it to mic, to play through the mic

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lol

zenith valve
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Idk I don’t think it’s a simple fix tho because they don’t even try to tell you they can’t give you a refund they just refund the unit for you after they try to give you a few bug fixes to it

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Good thing is they will refund you

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If its bought from Amazon or them directly

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The wooting is the same price as the steelseries in the uk and us rn so after you get a refund

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I recommend ya get a 60he

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Yes

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They can also do that

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But I don’t recommend it mate

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Because you’re probably gonna run into the same issue

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After a few weeks

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Why wait until it bricks when you can get a wooting that won’t

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With 3 year warranty

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Not true

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Mongraal replaced his top

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TKL

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Yeah

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That’s true

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But the wooting is better

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And won’t brick

high skiff
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lmfao it could very well brick

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your personal anecdote doesnt mean it wont

zenith valve
high skiff
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no

zenith valve
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Then shut up

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LOL

high skiff
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lmfao

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quick google search and im flooded with loads of reddit posts saying their keyboard is not working

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gg

high skiff
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no

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google it yourself

zenith valve
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Source or didn’t happen

high skiff
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i dont care enough to start sending links

zenith valve
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😔😔

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You were just on the page

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Send source or didn’t happen

high skiff
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why. are you incapable of typing on google

zenith valve
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Just send

zenith valve
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Gg not bricked

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LOL

high skiff
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wow, that was quick!

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howd you do that?

zenith valve
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I’ll show the rest too

high skiff
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sure

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as i said before, i dont care

strange finch
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let's just drop it

high skiff
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basically any modern "gaming" keyboard can brick

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some are more or less prone

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i prefer researching pcs anyway. a keyboard is just a quick 100 quid and sorted

zenith valve
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💀💀💀💀

high skiff
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ok

zenith valve
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Gg my fault for arguing with somebody that included a b650 in their build 👌🏽👌🏽

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Have a sweet day gang 😔😔

high skiff
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aw man a b650

high skiff
spare seal
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is it a must to install sonar?

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my arctis nova 1 has some weird tiny hissing sound

high skiff
high skiff
spare seal
high skiff
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might be

spare seal
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I have my headset audio at 100 while the windows volume thing at 25

high skiff
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yeah, do that the other way around

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headset at 25, or just scroll down a bit

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then control your volumes using windows and in game sliders

spare seal
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oh it worka

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worksa

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!!!

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thanks bro

high skiff
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no problem

lucid apex
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I tell you the funniest thing about Steele i cant get my headset repaired because best buy cant find my receipt i tried to get a copy and they cant find it so how can i get my stuff fixed

high skiff
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my recommendation is to use bank statements to show you made a purchase at best buy on that date

lucid apex
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its a steele series issue too

high skiff
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if you kept any packaging it might still have the label on it

high skiff
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what happened to the headset for it to need to be repaired

lucid apex
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because there not fixing a product

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want pictures and a video

high skiff
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what

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they wont just blindly fix a product

lucid apex
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i sent them video and picture what it was doing so do u want the same

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well

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see this is the problem when u register a product they should fix it as i remember registering it when i bought it should have a spot to upload a receipt then and there to there website too many people jump on here try to pass knowledge and don't know anything but run gums

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Theree my problem till it stop working all togather

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Solve that

high skiff
# lucid apex Solve that

proof of purchase would be necessary otherwise they cant prove this isnt found from somewhere or just stolen. check bank statements if no receipt

lucid apex
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yep im a cat burgler and go to take steele series headsets

high skiff
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im not saying you are.

lucid apex
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im being a smart ass to your comments of bs

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help or shut up

high skiff
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i cannot help. ive given suggestions

lucid apex
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then stop

high skiff
weak jasper
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I can not click on GiveAways items on GG Engine?

wicked moss
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sucks to be you I gues

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no offence

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its just ironical

high skiff
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just uninstall the software

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you dont need to use the software lmfao

high skiff
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yeah nice nitro sniper

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if i check the source am i gonna see dodgy stuff lmfao

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hey @strange finch this was sent in every channel. just to lyk

runic roost
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I actually have sonar off, partly because I dont understand it and most of the games I play probably dont suport it anyway.

high skiff
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sonar isnt a case of being supported by your games

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its kinda like a digital audio re router

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if you only have 2 channels for example, microphone and headphone. sonar can split it up into headphone, media & aux. along with microphone

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good for customising audio volumes and EQs

runic roost
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ah, yeah not exactly something I plan on doing soon, im content with the default setting.
I digress here; turns out Linux mint recognizes SteelSeries hardware. as it picked up my headset and I was able to adjust some settings \o/

high skiff
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i dont use sonar either

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no need

civic light
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hello, anybody know how to force games to detect? all of a sudden my MW3 won't detect

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unsure what or how to do to make it happen, ive restarted PC, game, app, everything

woeful topaz
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D

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why is the aim trainer not working at all

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fov slider doesn't exist

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can't change the fps

sharp estuary
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anyone know why moments won't work even tho it says its up and running but it will not capture clips and still won't capture clips when i push alt-s

shell bluff
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guys dies anyone know how to fix

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desktop capute

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capture

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i open press start desktop capture

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and after one sec it says this

unique oracle
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can someone send me a pair of arctis velour cushions they have literally been sold out for over 3 months in europe now. im going insane

native jetty
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every thime i start up my pc i need to select all this again

somber portalBOT
#

SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar.

Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.

This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.

You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.

stark rampart
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@native jetty ^

native jetty
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poh thanks weanted to put it in the right channel so was deleting it

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but thanks ill check it out

stark rampart
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All good :D

native jetty
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its jsut that simple

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ur amazing!

stark rampart
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🥹

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Thank you PeepoLove

west estuary
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HI

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Who can help me

west estuary
open venture
crisp plank
# shell bluff

Mine keeps doing that it was fine like 4 days ago don’t know what to do tbh

bleak shell
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what do i need to do so i can hear the desktop audio and the audio from my discord mates in the clip?

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and how do i remove the steel series watermark

frigid sky
fickle kettle
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steelseries gg wont open

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someone help

balmy matrix
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Have anybody had problems with the bottom row of the Apex pro full size just stop working

olive juniper
open venture
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Just brought them

plucky rivet
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Hello!

Recently upgraded to the Arctis nova pro - my old headset I could record in game chat when using GeForce experience for my clips

Now when I record a clip, I cannot hear game chat except my own ?

Does anyone know a setting to switch please ?

slow imp
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yo for the apex 9 mini when i switch to gaming mode the number lights up for a sec then the light turns off is that normal

dusky crest
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can you display gifs on the gamedac gen 2 like with the apex pro

shrewd acorn
plain niche
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hello i just got my keyboard today but prism is buggging out and not letting me use it

shrewd acorn
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can you call me and screen share so i can try to help you

plain niche
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Im in another call rn so can you just try and help me in dms

shrewd acorn
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i can try but its harder

plain niche
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Ok

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lets just try dms for now

shrewd acorn
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ok

polar quiver
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@unique oracleamazon wicked cushions

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@west estuaryset discord voice and video the sonar chat for output and the sonar mic for input voila

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@shell bluffcheck your harddrive space

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@frigid skyyou set the correct sonar driver for output in discord voice and video

polar quiver
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@shell bluffhow much ram have you got

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@plucky riveti will test the program and get back to you

shell bluff
shell bluff
polar quiver
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@shell bluffi will check it because it was working in gg ver 63

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not tested since being on 64

shell bluff
mortal wedge
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hi i need help

shell bluff
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u start desktop capture and it stops working immediatly

polar quiver
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@shell bluffdo you want me to test it or not as i will not waste my time if you keep saying it's a bug

shell bluff
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test it plz

mortal wedge
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somone know how to repair the microphone captures (not umlauts) sounds from the computer

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and play it

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in my mic in chann

shell bluff
polar quiver
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yep defo happens give me a few mins so i can back test

hushed briar
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how do I fix sound only coming out of 1 side for my headset? (arctis nova 1)

shell bluff
mortal wedge
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somone know how to repair the microphone captures (not umlauts) sounds from the computer
and play it in canal

polar quiver
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@shell bluffok you need to revert back to gg version 63 to stop it auto updating find the version file and rename it to version# before logging into the reinstalled gg so close it rename it then open and set up save any clips before doing this incase it wipes them

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@hushed briarreturn to retailer for a replacement headset

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@mortal wedgesorry not understanding canal and (not umlauts)

mortal wedge
#

hm

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canal/ when i talk with someone

polar quiver
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ah you mean channel

hushed briar
#

goddamn it man

hushed briar
#

atleast its still an option for me but that stinks

mortal wedge
#

sry for my english but im from rock

polar quiver
#

@shell bluffc:/program files/steelseries/gg

shell bluff
#

i have this in the file gg @polar quiver

polar quiver
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rename the version file from version to version#

crisp plank
#

Is that how to fix the desktop capture thing?

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Because mines not been working either

polar quiver
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@crisp plankyes

crisp plank
#

Cheers

shell bluff
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i changed the version

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also

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do i have to close steel series?

polar quiver
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@shell bluff no you just rename the file

shell bluff
#

this right?

polar quiver
#

from version to version#

shell bluff
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i named it version#

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i will open steel series i will tell u if it works

polar quiver
#

it won't work if you changed inside the file

shell bluff
#

i will put 64 again

polar quiver
#

all you have to do is RENAME THE FILE ITSELF

shell bluff
#

sorry

polar quiver
#

then open gg and login

shell bluff
#

ok i will do it in 5 mins i will tell u if it fixed

daring dew
#

Hello guys i just bought a artics nova 1 headset but im having some troubles with it... I seem to hear myself through the mic, i have sent a gmail regarding this to steelseries but they dont seem to be answering i would be forever ungrateful if someone were to help. Ps i have tried going into sounds and disabling ¨listen to this device¨

slow imp
#

yo for the apex 9 mini when i switch to gaming mode the number lights up for a sec then the light turns off is that normal

plain niche
#

hello guys when ever i change profiles or sometimes change a setting on my apex pro tkl prism stops working and i have to plug out and plug back in my keyboard does anyone know whats causing this

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espically since its plugged in at the back of my pc so i need to move it everytime

vernal tulip
#

Arctis 7+ Right side is slighlty quiet compared to left. There is no balance setting in audio option. Anyone had this issue?

daring dew
#

why wont steelseries answer on gmaillll

lament wasp
#

Is there an API for steelseries Sonar?

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Want to make it so it auto switches config based off running games, as they refuse to add it to sonar, even though they added it to Engine

shell bluff
#

its still the same

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i open clip and it close alone

polar quiver
#

@shell bluffok call me i will share my screen and walk you thru it

acoustic idol
#

when i move my clips the app glitches out

polar quiver
#

@acoustic idolwhich version of gg you on ?

acoustic idol
shell bluff
#

?

polar quiver
#

yes

acoustic idol
high skiff
#

celestified my pc

acoustic idol
#

@polar quiver how do i see what version i'm using?

vernal tulip
#

settings

#

about

plain niche
#

hello guiys now prism is just really delayed in reactiveness and when i make a change

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i might need to refund my keyboard bc i didnt spend £150 for it to not even light up how i want it

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and if you go see some of my other messages youll see its also not working when i change something

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where can i get help? hopefully from a professional since everyone ive asked didnt kno w

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please help if you know what to do

acoustic idol
#

@polar quiver this is the version i'm using but what is that supposed to do with my clips trippin

tropic stag
#

Good evening, since recently my on device chatmix function of my arctis 7 doesnt seem to work properly anymore, when I adjust the wheel I dont see the game/chat mix bar change in sonar either, anyone happens to be able to help? Would be much appreciated!

polar quiver
#

@acoustic idolcall me i will walk you thru it using screen share i just helped snowy with this

acoustic idol
#

ok hold on can we do that tomorrow?

#

or later

polar quiver
#

@acoustic idolentirely upto you today ... tomorrow whenever you want

acoustic idol
#

ok i will dm u

heady obsidian
#

my headphones wont shut down and wont connect to my pc anybody know what to do?

plain niche
#

is anyone able to help me ? or point me in the direction of help

barren gulch
#

someone please help
steelseries doesn't record my mic

polar quiver
#

@barren gulchyou have to have it turned upto full in game and in discord for it to record reasonably in stream

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@heady obsidianreturn to retailer for replacement headset or refund

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@plain nichewith ?

heady obsidian
#

so i really gotta replace it?

plain niche
polar quiver
#

@tropic staghave you tried unplugging the dongle and replacing in a different usb port

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@heady obsidianhow long you had it ?

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@plain nichehow long you had it ?

plain niche
#

got it today

fluid raptor
#

someone can help me please?

tropic stag
strong trellis
#

artics 7

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bugs

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so much

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it wont dettect

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shi annoying

polar quiver
#

@plain nicheright rule of thumb if an electrical device you buy does not work out of the box as expected fully functioning and your not happy then you don't keep it you return it immediately for either a replacement which i only do once or a full refund and purchase elsewhere

plain niche
#

Alright then but it still would be nice if i could fix it as its great in every other way

polar quiver
#

@tropic stagok unintsall all to do with your device after unplugging it then reboot then replug so your device gets rerecognised from scratch as if it was the first time of plugging it in

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@plain niche you should not have to

plain niche
#

fair enough

#

i think im seeing a pattern though i bought a pair of headphones from steelseries and they werent that good and had many issues so i also had to return it

polar quiver
#

when you pay a lot of money for a device you expect a fully working functioning device for that money

plain niche
#

🤔

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yeah im just gonna return it

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but

polar quiver
#

@plain nicheis your laptop an apple ?

plain niche
#

my pc is windows 11#

polar quiver
#

yes but is it a apple laptop ?

plain niche
#

but it might be my usb port though although it was fine for 6 months

plain niche
polar quiver
#

ok and you only have one usb c if a usb-a cable came with it i would try that first

#

@plain nichedo you have access to a different pc to test ?

plain niche
tropic stag
polar quiver
#

@plain nichesorry mario i got you mixed up with @tropic stag

#

@tropic staguninstall the device

#

driver everything to do with the device

carmine orchid
#

guys

polar quiver
#

so i can follow better

#

@carmine orchidno idea what a montage is

heady obsidian
#

@polar quiver i had it for about 3 weeks but seems like its defect so im replacing it with a new one

carmine orchid
#

its a clip for like 1-2 mins with just clips in a video

polar quiver
#

@carmine orchidi would repost in #sonar as i am not good with that

carmine orchid
#

how?

full silo
#

i deleted the whole app and lost thousands of clips because it annoyed me so bad, reinstalling the app did not help. still no clue how to fix it w

smoky silo
#

i recently bought the artic nova 3 headset. When i use the aux cable for my pc and ps5, i only hear sound in my right ear. The left one doesnt work. Does anybode have the same problem?

high skiff
#

you need an editing app

candid dew
stark rampart
candid dew
stark rampart
somber portalBOT
#

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.

If you'd like support from other community members, please make a post in #community-support.

Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

candid dew
stark rampart
#

You're welcome :)

vernal tulip
#

Arctis 7+ Right side is slighlty quiet compared to left. There is no balance setting in audio option. Anyone had this issue?

candid dew
vernal tulip
#

sometimes it breaks even more so that there is a bigger difference and then comes back again

#

Wasn't like this before

candid dew
#

open a ticket I would say

stark rampart
#

Def contact support

vernal tulip
#

Did that but no response for some time. Let's hope they will answer soon

stark rampart
#

How long have you had it for?

stark rampart
vernal tulip
#

i guess like half a day so not so long

stark rampart
#

Yeah that's not very long :)

candid dew
#

btw did steelseries rebrand or what? I thought it was always "For Glory" instead of "For Pride"

high skiff
candid dew
high skiff
#

dunno

#

probably

stark rampart
#

A shame there's no pride products this time. The mouse pad slaps and I could use a new one

high skiff
#

never got round to buying one

#

desperately need a new mouse pad

#

maybe ill get one when i case swap my pc

#

ive had this one for years... unwashedboomeline

stark rampart
#

It doesn't seem very easy to like actually clean them fully

lament wasp
#

Is there any way I can flip the screen on GameDac? I want to mount it to the front/underside of my desk, but it would be upside down because of the cables.

high skiff
#

i dont believe so

lament wasp
#

That sucks :(

high skiff
# lament wasp That sucks :(

you could probably take it apart and flip it in a way i presume is easy. but it seems very crammed in there. i wouldnt bother. you could try looking at just flipping it around weirdly

lament wasp
#

Doubt the ribbon cable is long enough to actual flip the physical screen upside down

high skiff
#

okay

#

lol

strange finch
#

and why's that?

#

not really, why don't you tell me

#

so...you don't like pride?

#

that's too bad, we don't like you

stark rampart
#

Media channel?

#

We don't really have that right now

#

Are you new to SteelSeries? They've supported pride every year for a long time now

strange finch
#

that was a fast join back

stark rampart
#

😅

#

Well I hope you find some more positivity in life so being positive towards those that are different than you doesn't bother you 😊

lament wasp
#

So what's the problem

strange finch
#

yeah...because you were spamming

#

i thought that was pretty self explanatory

lament wasp
#

You literally spammed "sdf"

stark rampart
#

There was spam from you but it got deleted?

strange finch
#

i didn't type out a full sentence in my warn reason, my bad

#

next time i'll write a double spaced four page essay with bibliography

stark rampart
#

Then I don't get your original comment about refunding rather than getting a replacement

strange finch
#

i was warning you not to spam

#

that doesn't make sense

lament wasp
#

You refunding your PC then because Microsoft does pride stuff? And most things you have probably

stark rampart
#

Says the person who wants to refund a product over a server banner lol

strange finch
#

can you explain how you don't support pride but you "fw gays"? because it seems like you're not being very accepting

lament wasp
#

You're getting butt hurt and supposedly "Refunding" over a server banner that will be gone in 10 days probably

strange finch
#

and preferably without trying to insult us

#

i'll give you one more chance

stark rampart
strange finch
#

correct

#

ok

stark rampart
#

Lol

strange finch
#

hope in the future you learn to be more accepting of other people

lament wasp
#

If you don't use any product that supports Pride (At least in June) there's not much you can use xD

#

Even if you're not accepting, it's a banner, just ignore it xD

stark rampart
strange finch
#

yeah...that doesn't sound like you fw the lgbt community, sorry

#

i do really hope you grow a little and become more open to other people. pronouns aren't difficult, and it's a basic act of respect to listen to what people are telling you and using them

#

but if you're going to keep spouting anti pride rhetoric, you gotta go

#

and now you're mocking

#

goodbye

high skiff
#

crazy

#

if you were mocking why would you even pick a rhino why not something cool as hell like a flaming pheonix of death with extra fire

strange finch
#

i mean...rhinos are cool too

high skiff
#

oh, no hate to rhinos baddyhug

#

but for the sake of mockery id personally be like, a godzilla

#

😭

balmy badge
dense skiff
nova peak
#

Where can I get help with steel series gg audio issues

#

been searching for minute now

#

cant seem to make sonar my default audio driver

#

can anyone help?

viscid oyster
nova peak
#

I get this promt but when I click nothing happens. When I try to set as default manually its not there

strong warren
#

i have the steelseries apex 7 red switch keyboard and i want new keycaps. what do i need to buy? do i need to buy steelseries brand caps or will the keycaps i am seeing on amazon for hyperx keyboard work?

#

whiteknight: sonar backfires so often it's not worth setting it as your default

viscid oyster
#

In the chat and mic?

nova peak
#

I tried but it kept saying somthing went wrong check your device status or pick another one

strong warren
#

i want to know if i am stuck buying prismcaps or i can buy other brands

viscid oyster
#

Or normal black?

viscid oyster
nova peak
#

uninstall then reinsatll or just try to install again?

#

Kind've like a repair method?

#

or do I delete and istall again

strong warren
#

the keyboard keycaps are printed wrong, in my opinion the numbers on the top row are printed above the symbols. the other symbol keys are the same way, with the shifted key printed on the bottom. i want ANY keycap not made that way. like, something NORMAL. i am seeing on prismcaps that they are printed side by side which i can deal with but this under the numbers business is driving me batty.

nova peak
#

Also I had nahmic driver 2 but nouse cancelation doesnt work hence why I'm trying to figure this out

viscid oyster
strong warren
#

do not reset your pc that's asinine

#

you mean reboot?

#

restart?

#

not reset

viscid oyster
strong warren
#

sorry

#

i have had people tell me to reset the pc and i am like .. no. i once contacted hp help and asked them something about their support software not wroking and they said the first thing i neede to do was restore to factory defaults! i disconnected the chant and have never contacted them again

nova peak
viscid oyster
#

And delete files

strong warren
#

sorry i am being unhelpful i can ask my question again later

nova peak
#

some wont delete because it says open in another file

#

is it ok if I leave those?

#

otherwise ill have to find the program individually right?

#

currently reinstalling

wind wyvern
#

I tried all fo this and nothing worked

#

still got stuck on "just a click away"

nova peak
#

It seems to be working for me.!

wind wyvern
#

alr i'll try it

nova peak
#

there's still background noise but it's not nearly as bad as when I used the other software fixing it seemed like it'd be a whole lot more complicated

#

yup it's working. If theres a way to get better noise cancel that be cool I might need to change a setting

wind wyvern
#

I keep getting stuck on this

nova peak
#

thats what I had

wind wyvern
#

how did you fix it?

nova peak
#

it froze a little there for me too

#

He had me uninstall, delete %temp% files and reinstalll

wind wyvern
#

alr

#

after delete %temp% files do i restart pc?

nova peak
#

yeah

wind wyvern
#

alr

nova peak
#

once you uninstall steel series itll prompt a reboot

wind wyvern
#

it didn't for me

nova peak
#

you unistalled gg?

wind wyvern
#

ye

#

I rebooted js now too

#

reinstalling

nova peak
#

is it the latest version?

wind wyvern
#

yes 64.0

nova peak
#

yeah

#

there it is

#

hopefully it works for you

wind wyvern
#

alr

nova peak
#

I've been dealing with mic and audio issues for years feels good to see progress

#

I'm really liking discord

wind wyvern
#

lets see if it works

nova peak
#

fingers crossed

wind wyvern
#

i'll just wait it out maybe it'll load itself

nova peak
#

yeah it took few seconds for me

#

do you have any other sound drivers active?

#

it worked?

#

noise cancel has a volume, nicee.

strange yew
#

Helloo

#

Does somebody know if the Arctis 7+ is Unified Certificated? can't find that anywhere

rotund scroll
#

Does anyone know why my steel series gg app is downloaded but not opening

fervent harness
#

is there a fix when u go to 0.1 ur keyboard stops working

#

just goes diff colors at 0.1

civic light
#

despite the game being open and trying multiple times, for some reason cod is just not being detected

#

any fixes for this or no

fervent harness
#

How to fix apex pro mini clicking random stuff

#

0.1 breaks

#

what fix

acoustic idol
fervent harness
#

bruh whats the fix to ts

#

tf

#

why tf it stop workng at 0.1

#

@rigid geyser

kindred kraken
#

Anyone else with an arctis headset got a loose volume wheel on the left ear cup?

stark rampart
somber portalBOT
#

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.

If you'd like support from other community members, please make a post in #community-support.

Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

lunar tiger
#

just got some arctis nova 1ps and i cant get tyhem to work on aux or ona switch i can hear peole but cant talk or hear myself

wind verge
#

how to set it to steelseries GG so that there are no umlauts

dense skiff
#

Wait what does thicc mod mean lmfao

south owl
#

Hello, I am a controller player and I don't know how to use the "3D aim trainer" application with my controller?

#

Can anyone help me?

toxic sphinx
#

Anyone have an issue where if I put my PC to sleep, then wake it up the backlight for my Apex Pro TKL (legacy) doesn't work. I have to unplug/plug the USB. It started recently.

wide sentinel
#

Had this steelseries headset for over a year now, just felt like i need to clickthe discord link in steelseries sonar to say,

This is the single piece of garbage software ive ever used. Nothing ever saves, nver uses correct devices
The new issue im experiencing is using my fekin blue yeti as audio device XD

stark rampart
#

But if it's so bad, why use it? You're not required to

#

"nver uses correct devices" sounds like the typical fallback issue

somber portalBOT
#

SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar.

Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.

This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.

You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.

wide sentinel
#

as a skill deprived average user, what other software can i use with the headset and access to engine and enable 7,1 surround sound?

stark rampart
#

But I don't care for fake surround sound so I don't use it much tbh

wide sentinel
#

as a CM you should forward your opinions to SteelSeries and tell them to disable the fake surround sound feature

hasty wave
#

Hello

#

i just bought my first non laptop keyboard

#

its fire

#

but its hard to switch tho

#

also i bought a mouse

#

i think steelseries has the best gaming equipment

acoustic idol
#

@polar quiver

polar quiver
#

@acoustic idol

acoustic idol
#

@polar quiver

wooden yacht
#

why can't steelseries moments clip fivem?

acoustic idol
wooden yacht
#

how?

acoustic idol
#

i have no idea it somehow worked for my but u have to put it so it will register everything

wispy hatch
#

We can't chose the emplacement of GG on our disk now ?

empty pond
#

SteelSeries if you read this.

When the headset turns off please don't turn off the audio drivers, having to manually go into GG App to switch it back to 'Headphones' is very tedious when hot swapping and/or when headset turns off from no activity. Please fix this.

fervent harness
#

apex pro mini at 0.1 just stops working

#

whats the fix

stark rampart
#

and please don't ping mods or staff for support

somber portalBOT
#

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.

If you'd like support from other community members, please make a post in #community-support.

Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

high skiff
#

beautiful

kindred island
#

hi

#

idk why but my headphones not working

analog fox
#

hey

#

can anyone help me with my apex pro tkl keyboard?

high skiff
#

would be helpful if you said what with

analog fox
#

i cant change the color of my keys <> and '#

high skiff
#

are you using the engine software? check you have them selected

analog fox
analog fox
#

but i cant select themn

high skiff
#

oh yeah, thats weird

#

have you tried using other software to see if they change them?

analog fox
#

which other software?

severe bloom
#

does anyone know how to eliminate arctis nova 1 echo? im not very skilled at solving my own problems when it comes to hardware. and at the moment this is my biggest issue (somehow). so if anyone can help me, that would be much appreciated. 🙏

formal grail
#

can someone help me i cant open steelseriesGG after installing i already tried the fixes on the home page.

tall sphinx
#

I bought these arctis 1 wirless headset today and as soon as i turned on sonar the microphone stopped working... i've never had a steel series headset before so this is baffling. if anybody had any advice they could give me i would appreciate it

polar quiver
#

@severe bloomhttps://support.steelseries.com/hc/en-us/articles/360051003711-What-is-Sidetone

exotic pawn
#

it wont let me create a account or let me sign in to one i have made on google

#

can anyone help

dusky cobalt
#

CAN someone help me with my headset

stark rampart
dusky cobalt
#

I just want to know how to Connect my headphone to my gamedec

severe bloom
dusky cobalt
polar quiver
#

@severe bloomi don't have that headset so i don't know much about it i do know there is a wireless version so if you have the facility to take back and get the other it may be an option

severe bloom
dusky cobalt
#

Do you know if the steelseries app is available with the Arctis nova pro wireless ?

karmic rock
stark rampart
stark rampart
dusky cobalt
#

Can I download the software on MacBook ?

stark rampart
dusky cobalt
stark rampart
#

Have you selected a tag?

dusky cobalt
#

Yes

stark rampart
#

Then I'm not sure which button you mean

#

Works for me

dusky cobalt
#

The blue button

#

To send the message

stark rampart
#

And you put in a title, message and tag?

dusky cobalt
#

Yes

stark rampart
#

Then I'm not sure why it's not working

dusky cobalt
#

Doesn’t matter

dusky cobalt
#

@stark rampart it say « Irrecoverable error »

stark rampart
stark rampart
polar quiver
#

@dusky cobaltpersonally i would do the update on a pc as the gg software isn't fully supported on the mac so i would be careful

limber sparrow
#

hi im new to this gg sonar thing and ive fucked up the sound on my pc, is there a way to reset it ?

dusky cobalt
#

How do I Connect my gamedec to my headphone ?

#

My deck

polar quiver
#

@dusky cobalt?

#

expand

#

@limber sparrowyeah it's called reset /default

dusky cobalt
# polar quiver expand

I've connected my headset via Bluetooth to my phone but I can't turn the sound down with the gamedec.

#

It’s so difficult to use the headphone

#

I'm trying to adjust my headphones on the software but it's not working. I'm trying to adjust them on my gamedec but it's not working either.

stark rampart
#

You can't use it over bluetooth with the gamedac

#

bluetooth is for connecting the headset to a phone

dusky cobalt
#

I told you that i can’t turn the sound down with the gamedec

#

Idk Why

rotund yoke
#

i can't fully remember but i think for bluetooth, since it's just a direct connection to the phone (as in it goes phone > headset and doesn't talk to the DAC) there's no volume control on the DAC

#

so the expectation is to use the volume controls on the phone to turn it up/down

dusky cobalt
#

What

#

No we can use the volume with the dac

#

How do I use sonar with out the software ?

#

Because I can’t download on Mac os

rotund yoke
#

no sonar on mac. i don't use mac but AFAIK you should still be able to use the volume controls. just make sure you're not double connected with bluetooth and 2.4ghz

dusky cobalt
#

How do I Connect my phone with 2,4 ghz

peak temple
#

why does my sound turn off when i put something in the steelseries GG app but when i take it out of the app then the sound returns

dusky cobalt
#

I don’t want to lie but the song is weird it’s not better than simple headphone

polar quiver
#

@dusky cobaltyou don't try this reset the dac clear all paired thru the bluetooth menu on the dac then re-pair the headset using 2.4 and then pair to the phone using bluetooth then see if the volume control works

polar quiver
#

yes

dusky cobalt
#

I did the 2,4 thing and it’s say pairing successfull

#

So know I have to connect with bluetooth ?

polar quiver
#

right now try the volume control

dusky cobalt
#

I can’t connect my phone with Bluetooth

polar quiver
#

why not ?

dusky cobalt
#

Basically it works

dusky cobalt
polar quiver
#

yes it does you set it to pair on the bt menu then you have the bluetooth off on the headset then hold the bt button pressed until it flashes really fast then on the phone finalise

dusky cobalt
#

Do I have to put it on ?

polar quiver
#

your not pairing correctly read the instructions pls

#

yes

fallow kernel
#

why my steelseries gg doesnt clip cs2 but clip other games?

sharp mortar
#

guys

polar quiver
#

bope it has to go really fast and peep and you have to have the phone in pairing mode as well

sharp mortar
#

what do i do when i cant do omni point with an apex mini 9

#

like i cant change the reaction time

polar quiver
#

no idea hopefully someone else can help you

dusky cobalt
polar quiver
#

no if you do it correctly it only take 10 secs at most

dusky cobalt
#

Ok so i reset the dac

polar quiver
#

now google how to pair it correctly and watch a video on youtube

dusky cobalt
#

I have to clear paired Bluetooth

#

Now

polar quiver
#

google

dusky cobalt
#

I have to pair 2,4g

polar quiver
#

google

dusky cobalt
#

Pairing success

#

Now i connect my phone with bluetooth

#

Nah it’s so difficult

#

I did what you say

polar quiver
#

watch a video google it

dusky cobalt
polar quiver
#

nite nite thats me done

dusky cobalt
#

The audio of my arctis nova pro wireless is so bad can I use it with 2.4gh?

#

For my phone ?

#

And how

mild chasm
#

why is the call sound on discord doubled on sonar? the audio is duplicated

dusky cobalt
#

How to enable spacial audio for Arctis nova pro v

#

?

hushed obsidian
#

hi guys
used my headphones for half a year
now i cant listening

#

tried all stuff online

#

nothing works

#

like this and dosent work

fervent merlin
#

when i click start desktop capture it turns on for 5 seconds then turns off by its self. Any help?

dusky cobalt
#

I can't turn the sound up and down using the knob on the dac and headphones on the arctis nova pro, like I do?

tulip anchor
#

sonar stopped working for me yesterday no help anywhere with a fix so now im here. when i enable sonar i lose sound to everything and mic wont work and when i disable my sound comes back and mic work fine very strange.

#

before yesterday never had an issue with it.

#

Arctis nova 7's *

lucid imp
#

yo guys my friend installed steelseries for the first time to clips his plays , is it normal that it doesnt work , does he need to restart his pc maybe?

dusky cobalt
#

Sometimes on my Arctis nova pro in Bluetooth on my phone, well, the audio cuts out every time, which is annoying, and what's more, I bought it today.

high skiff
#

this is what you want

#

it isnt what you have here

high skiff
#

wow

#

if i knew how, dont you think i would have answered?

high skiff
dusky cobalt
sleek imp
#

how do i get chatmix to work, i looked through every official guide and fixes and i just cant get it to work

dusky cobalt
#

I bought Arctis nova pro wireless for 400€

#

But no one can’t help me thump thump

high skiff
#

have you tried

#

searching it online?

tender sleet
#

whats teh mai ndifference between nova 5 and 7 wireless

sudden basin
#

I ordered a headset with express like 12 days ago and it still hasn’t reached FedEx

dusky cobalt
#

Chat gpt too

sudden basin
#

Lmao

#

Good luck

dusky cobalt
#

This song with the focus preset 👌🥃

#

Same for persona 4 ost👄

high skiff
#

persona 3 reload

#

mass destruction

#

good song

#

same with persona 5 wake up get out there

#

and beneath the mask

hybrid igloo
#

can someone help me please ? i have a arctis nova 3 and mic isn't working, i tried absolutly everything, the mic isn't damage physicaly

#

but still not working

#

like idk what to do anymore

#

its whatever i hear or whatever we can't hear me

silver wolf
#

this is fun

dusky cobalt
high skiff
#

all the persona 4 ones are mid when youre not in game

dusky cobalt
#

Why @crisp veldt Sends us faqs that have nothing to do with what we've asked for

dusky cobalt
#

But I've never played Persona 3 reload

abstract veldt
#

my steelseries moments dont work help

dusky cobalt
#

CAN i connect my Nintendo 3ds and my phone in the same Time with my steelseries Arctis nova pro wireless ?

stark rampart
#

Dang, the 3DS. Now that's a handheld I haven't thought about for years. I'll stop myself from talking about it since I'll just trash talk it 😅

stark rampart
stark rampart
#

Aight

high skiff
bold hill
#

ive been using the nova pro wireless for the past few months and the past week have had audio issues but have been able to fix them by going into settings and changing where the sound is playing from.. now i have no sound and no online fixes work.. but they work fine on my xbox?

thin robin
#

For pride? I’m out

high skiff
#

if thats what makes you leave we didnt want you here anyway

#

🗑

#

good riddance

abstract veldt
#

my steelseries moments dont work

twilit ingot
#

My Sonar isn't working?

abstract veldt
#

my steelseries moments dont work

silver wolf
#

Moments is broken ig just wait for the next update

#

I love moments so much but it does feel like every other update breaks it lmao

abstract veldt
#

it detects the game and shows clips active but cant clip anything and when i check back at the app it says waiting for game

#

weird ash

silver wolf
#

Yeah I have the exact same problem

#

Also today having problems getting my headset to connect to my pc but I think that’s just it not being charged enough or something

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It would be nice if we could go to older versions of gg with everything working

abstract veldt
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yh it fixed now

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works for me

stray axle
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wtf

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my aerox 3 wireless has just bricked itself...

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im sat here playing ultrakill

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and out of nowhere my mouse stops moving

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so i thought it died and unplugged the dongle and plugged it in with usb

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and now its flashing random colours and keeping on connecting and disconnecting

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and my pc says firmware update failed

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and my other mouse wont work...?

abstract veldt
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u have been ratted gg

stray axle
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brudda all i can hear is ]

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the connect

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disconnect

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over and over

wanton monolith
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Hello i am having some trouble understanding what the diffrence between rainbow six siege and rainbow six siege by ubisoft is in the steelseries sonar app

agile oracle
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Hello, I bought a new SS Arctis Prime, but I cannot adjust the volume. Can anyone help?

verbal stump
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i cant hear anything

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i got the steelseries arctic zp+ wireless

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all i can hear is when i use the microphone mute switch and the power button

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nvm its fixed

pale quest
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Why doesn't my SteelSeries GG app open?

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Like it doesn't open at all, I've reinstalled it multiple times

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I've tried putting it to administrator as well (though my computer doesn't do that for some reason)

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idk what to do

viscid oyster
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my keyboard is on its way to me1698fishlove

old agate
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how I can open it

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its in a loop

median locust
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Is it possible to downgrade the firmware of a keyboard?

trim gulch
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can someone help me my mic is very quit on my steelseries headset and it sound distorted

stiff seal
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why its like this?

worthy osprey
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say guys is it possible to combine both audio inputs when they're connected to the console?

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i wanna be able to play on my switch and use my pc at the same time without having to deal with the terrible BT latency

stiff seal
high skiff
high skiff
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might be able to get a splitter online

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3.5mm usually disables bluetooth

worthy osprey
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both connections are USB-C tho

high skiff
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what headset/headphones

stiff seal
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I can't hear with headphones and there is 50 percent battery

high skiff
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discord has a certification team

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for headphones to be discord certified they have to pass a standard

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thats why when buying headphones online you might sometimes see "Discord Certified" in the name or as a little icon

stiff seal
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Yes I understood but I have had the headphones for half a year and I never had the sign and now I do and I can't listen with the headphones

exotic pecan
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Just got the Arena 9 anyone know how to fix the static. ?

stray axle
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does any1 know my artic noca pros sound so bad like chinese quality

high skiff
exotic pecan
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700 CAD speaker and it got static. O..O

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How you fix it. ?

stray axle
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can any1 please help me

stark rampart
stray axle
limpid grail
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hey guys I just bought my arctis nova pro wireless headphones and im having trouble setting them up

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can anyone please help me they sounded so bad just before i had friends mics on discord going quiet then a bit loud and cod sounded terrible as well

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i downloaded the software but i have a feeling i've done something wrong

dusky cobalt
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I can't turn the sound up and down using the knob on the dac and headphones on the arctis nova pro, like I do?

limpid grail
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i have no idea i'm trying to work them out myself

limpid grail
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im about to throw these headphones at a wall!!!

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why are they so quiet

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i've been trying to work this out for 2 fkn hours

supple ridge
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What did you guys do with this lagging reactive layer on Apex Pro on last update? I dont understand how to roll back to older version, found only two topics with no solution

stray axle
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my chat/game regler not more working

stark rampart
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English only please :)

stray axle
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my chat/game regulator not more working 2 days new update crached ?

strange yew
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Does the Artcis 7+ have the Unified certificate? Trying to use it for work i wonder it will work if it has the certificate

stray axle
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????? certifate ?

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why???

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and this not working

strange yew
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Sound Control Panel

violet geyser
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when i install steelseris i dont have sound anymore

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why?

sudden flower
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yo wsg guys anyone know why the sonar in my steelseries gg app is not loading?

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it just stays on this screen for sum reason

stark rampart
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English only please :)

strange yew
stark rampart
strange yew
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Is it possible if you know that the arctis 7+ have the unified certificate

stark rampart
strange yew
stark rampart
strange yew
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So i wanted to use for work my artctis 7+ but can't find anywhere if the Steelseries headsets have the certificate

high skiff
sudden flower
stark rampart
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English only please :)

stark rampart
sour shell
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Hello, I bought an Arctis nova 5 headset but it flashes red and I can't do anything. What do I have to do ? THANKS

finite urchin
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Is it just me or does steelseriesGG no longer work

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only spinning and loading

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it's been doing that for the past month

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Been trying to use moments, but steelseries wont open