#💬-general
1 messages · Page 137 of 1
yes im not
my friend said my old logitech G335 sounds better
guys please help https://discord.com/channels/299040363123965952/1252965024025022505
when is steelseries bringing out their custom keyboard? corsair just had one but it's kinda meh, razer's one is actually pretty good
now if steelseries releases one...
Hello everyone, I just bought a second-hand SteelSeries keyboard, and I really like it. However, the first two rows on the top (excluding the F1-F12 keys and Escape) don't seem to type at all. The lights work, but nothing registers when I click. Does anyone have advice on how to troubleshoot this issue to determine if it's a software or hardware problem?
@zenith crystalnope i have good moments and bad moments depends on what mood i am in 🙂
Hello guys i have question: The apex pro tkl 2023 wired is good? Beacuse i wanna change from my apex 3
@tawdry orchidit's also annoying that peeps don't read hw to use a program and then whinge when it doesn't work how they want it to !!!
@minor ravendid you submit a ticket ?
@viscid oysterask @minor raven on that one as he is having problems
What problems ?
What happend?
look adali up
Problem with firmware?
I have never had the option to upload new firmware to my keyboard
@thorn fractalget someone else you trust to listen and tell you honestly as you sounding bad could be at their end
@viscid oysteryour one of the lucky ones 🙂
The steelseries gods have their eyes on me😉
@umbral tigertry xinmeng gaming keyboard it a mechanical basic with nice colors backlit non of the shite that can go wrong except for leds stopping working i just bought another after 3 years this one is multi coloured it's basic and works no firmware mess ups you get 30 days to test with amazon
@hardy hawkare the switches hot swappable
@polar quiver I think I will buy Apex Pro TKL 2023 on sale for €120
good luck with that one
if i see you back in here i will no it was not a good buy
Wdym?
thanks, I want to learn about steelseries equipment because now I only have apex 3
hello does anyone know why my SteelSeries gg doesn't capture or detect fivem?
Good morning! I hope you all have a lovely day! 
I have a STEELSERIES keyboard, I installed the application. Is there a key hardness adjustment from the application?
hardness adjustment?
There was a key hardness setting on another keyboard, but I asked if this one had it.
you probably mean actuation distance, not "hardness"
and that just depends on the keyboard
OK thanks
hello guys!,
can someone help me, my software dont find valorant, so i cant clip. someone knows the problem?
Thank you for the kind wishes Miss Hyde, same to you! 
@livid willow @naive badger please visit this section of your Steelseries settings menu and see if you can manually add the games or applications!
i already did but i doesnt detect it
Interesting, apparently some titles block game capture.
In this case, it's recommended that you utilize Desktop Capture Mode found under the "Capture and Sound" category in the Moments section of your settings.
who does GGs sonar mic completely break after every update
i tried to change settings but still nothing
Yeah I'm sorry that's happening, definitely give Desktop Capture a shot though! That should work for you!
yea but idk why the desktop capture doesn't turn on
i click it and nothing
That's very unusual, have you tried restarting the app and making sure it's up to date?
i will try to update it
hi i just bought a steel series apex 9 mini i dont understand how to change actuation point and enable rapid trigger would be great if i go in a call and screen share i looked on youtube couldnt find a fix
it turns on but after 3-5 sec it turns off idk why
That's super weird. I'd suggest that you contact customer service then, they would be able to better assist you!
Hey people
Recently got the new headset, have set it all up
I have no issues with game sound but whenever people talk, it’s almost like they’re muffled at the start of whatever they say and then it gets louder ?
I’m having to ask my team to repeat what they’re saying because I can’t hear the start of whatever it was that they’ve said, it’s really starting to agitate everyone I play with because they’re constantly repeating themselves
there is no "fix", that keyboard does not support either of those features
fr
damm
this keyboard is kinda bad for fortnite then
btw can i change colours on it
how do i do that bro
Hi I have a problem with a SteelSeries Arctis Pro GameDAC headset, suddenly I can't hear anything anymore. I have Steelserie Sonar - Gaming audio output and it does not detect the microphone. 9a detects sounds but nothing comes out of the headphones. I think it's something stupid but I don't see what, I've been at it for 30 minutes. I don't know if anyone would see the error or think of a recurring error
hi should i turn this setting on or off for using the arctis pro wireless?
Exclusive mode to my knowledge will only allow that to connect to bluetooth
Anyone know how i can set a shortcut on my streamdeck to switch playback device in sonar between headphones and speakers?
guys
My problem is solved, I don't know why sometimes my computer doesn't detect the GameDac, I put all the audio inputs on the GameDac, I don't know if that's what to do
so when i turn off my nova pro's wireless, the sonar app directly injects volume to second monitor, instead of the pebble speakers.
how can i fix this to revert to the speakers instead of monitor when i turn off my headphones
Go Settings > scroll down to Sonar > Backup device switch > set the priority order on the left, and drag exclude to the ones you never want to use
Anyone have the Nova 7xs?
can someone please help with sonar gg
@stark rampart bro are u free to help with an issue related to sonar please
I'm not unfortunately and please don't ping mods or staff for support :)
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.
If you'd like support from other community members, please make a post in #community-support.
Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
@pulsar badge breathe if steelseries will bring out a 75% keyboard soon
we need a blackwidow 75% competitor!!! I am not buying overpriced razer
Thx SS for update Nahimic 😄 finally Steelseries gg stop working 😄
I love ss but after using my mouse and using software gg i just wanna think about to change this what i like ;/
Maybe you can check on another pc?
Can you post an video or photo?
So firstly what do you do
?
And the keyboard working good before?
Thank you very much, i appreciate the help.
Do you have the original box?
There’s no fix
You need to refund it
Steelseries and Amazon do refunds
This is a common issue that steelseries refuse to address
Does Clearcast noise cancellation work on Xbox when set on the GG app?
Or only on the PC?
I just got my Arctis Nova 7X Wireless and theyre picking up absolutely every sound on Xbox
Wow, so the mice on this headset is just dogshit I guess? I paid $180 for a headset only for everything going on around me to be played in the headset. Amazing.
Yes is the short answer
can you help me as i have been trying for hours but havnt got it right
Make a tread in #1047622297382567936 and I'll try in a bit
Any suggestions for Minecraft username
how do i make it where if i play something on youtube it plays on my mic
@stark rampart
sorry for ping
Maybe it's not a simple fix?
Surely. It'd be much much cheaper for them to deploy a software fix rather than replacing units
Might be a physical issue that can't be fixed in software? I have no way of knowing
How can you know that?
That doesn't rule out a physical issue though. It can be a chip that does bad or a bad soldering point.
Physical issue doesn't require abuse
Depends on the issue
@merry bisonyou tried it in a different pc ?
@thorn minnowyes idiotforplayingminecraft
@merry bisonyou did get for pc nothing else like ps or xbox?
Minecraft is an amazing game what the heck
each to their own i cannot stand the blockyness of it
That's fair
Does anyone have a moment to explain how this sonar stuff works? Im watching the video for it and its showing things I cannot even click on and I am unable to use my mic on discord becasue of it.
its not playing on my mic for some reason
i have it connected to aux but its not playing on my game
@craggy chasm
i have the app connected to my aux
ive also tried doing it to my mic and it still wont
Please don't ping mods or staff for support
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.
If you'd like support from other community members, please make a post in #community-support.
Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
Not like support helps anyways lol
so i connected chrome to aux but i cant get it to play on my mic
for the game
im confused
aux is a speaker
youd need something to connect it to mic, to play through the mic
lol
It’s a software issue it isn’t a physical defect optimum had the same issue fresh out of the box
Idk I don’t think it’s a simple fix tho because they don’t even try to tell you they can’t give you a refund they just refund the unit for you after they try to give you a few bug fixes to it
Good thing is they will refund you
If its bought from Amazon or them directly
The wooting is the same price as the steelseries in the uk and us rn so after you get a refund
I recommend ya get a 60he
Yes
They can also do that
But I don’t recommend it mate
Because you’re probably gonna run into the same issue
After a few weeks
Why wait until it bricks when you can get a wooting that won’t
With 3 year warranty
Not true
Mongraal replaced his top
TKL
Yeah
That’s true
But the wooting is better
And won’t brick
Sure send me a thread on it bricking
no
lmfao
quick google search and im flooded with loads of reddit posts saying their keyboard is not working
gg
Send the threads
Source or didn’t happen
i dont care enough to start sending links
why. are you incapable of typing on google
If you’re already on the webpage
Just send
Went to every thread and they said their issue was resolved
Gg not bricked
LOL
let's just drop it
basically any modern "gaming" keyboard can brick
some are more or less prone
i prefer researching pcs anyway. a keyboard is just a quick 100 quid and sorted
ok
Gg my fault for arguing with somebody that included a b650 in their build 👌🏽👌🏽
Have a sweet day gang 😔😔
aw man a b650

no
if you have your headset at max volume that may be why
oh that must be it
might be
I have my headset audio at 100 while the windows volume thing at 25
yeah, do that the other way around
headset at 25, or just scroll down a bit
then control your volumes using windows and in game sliders
no problem
I tell you the funniest thing about Steele i cant get my headset repaired because best buy cant find my receipt i tried to get a copy and they cant find it so how can i get my stuff fixed
this doesnt seem like a steelseries issue, more like a best buy issue
my recommendation is to use bank statements to show you made a purchase at best buy on that date
its a steele series issue too
if you kept any packaging it might still have the label on it
how?
what happened to the headset for it to need to be repaired
i sent them video and picture what it was doing so do u want the same
well
see this is the problem when u register a product they should fix it as i remember registering it when i bought it should have a spot to upload a receipt then and there to there website too many people jump on here try to pass knowledge and don't know anything but run gums
Theree my problem till it stop working all togather
Solve that
proof of purchase would be necessary otherwise they cant prove this isnt found from somewhere or just stolen. check bank statements if no receipt
yep im a cat burgler and go to take steele series headsets
im not saying you are.
i cannot help. ive given suggestions
then stop

I can not click on GiveAways items on GG Engine?
yeah nice nitro sniper
if i check the source am i gonna see dodgy stuff lmfao
hey @strange finch this was sent in every channel. just to lyk
I actually have sonar off, partly because I dont understand it and most of the games I play probably dont suport it anyway.
sonar isnt a case of being supported by your games
its kinda like a digital audio re router
if you only have 2 channels for example, microphone and headphone. sonar can split it up into headphone, media & aux. along with microphone
good for customising audio volumes and EQs
ah, yeah not exactly something I plan on doing soon, im content with the default setting.
I digress here; turns out Linux mint recognizes SteelSeries hardware. as it picked up my headset and I was able to adjust some settings \o/
hello, anybody know how to force games to detect? all of a sudden my MW3 won't detect
unsure what or how to do to make it happen, ive restarted PC, game, app, everything
D
why is the aim trainer not working at all
fov slider doesn't exist
can't change the fps
anyone know why moments won't work even tho it says its up and running but it will not capture clips and still won't capture clips when i push alt-s
guys dies anyone know how to fix
desktop capute
capture
i open press start desktop capture
and after one sec it says this
can someone send me a pair of arctis velour cushions they have literally been sold out for over 3 months in europe now. im going insane
every thime i start up my pc i need to select all this again
SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar.
Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.
This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.
You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.
@native jetty ^
poh thanks weanted to put it in the right channel so was deleting it
but thanks ill check it out
All good :D
Sweet
Mine keeps doing that it was fine like 4 days ago don’t know what to do tbh
what do i need to do so i can hear the desktop audio and the audio from my discord mates in the clip?
and how do i remove the steel series watermark
trash 🗑️
Have anybody had problems with the bottom row of the Apex pro full size just stop working
yea
Just brought them
Hello!
Recently upgraded to the Arctis nova pro - my old headset I could record in game chat when using GeForce experience for my clips
Now when I record a clip, I cannot hear game chat except my own ?
Does anyone know a setting to switch please ?
yo for the apex 9 mini when i switch to gaming mode the number lights up for a sec then the light turns off is that normal
can you display gifs on the gamedac gen 2 like with the apex pro
i think you can but not sure
hello i just got my keyboard today but prism is buggging out and not letting me use it
can you call me and screen share so i can try to help you
Im in another call rn so can you just try and help me in dms
i can try but its harder
ok
@unique oracleamazon wicked cushions
@west estuaryset discord voice and video the sonar chat for output and the sonar mic for input voila
@shell bluffcheck your harddrive space
@frigid skyyou set the correct sonar driver for output in discord voice and video
@shell bluffhow much ram have you got
@plucky riveti will test the program and get back to you
its a bug that happened to almost all users
,
@shell bluffi will check it because it was working in gg ver 63
not tested since being on 64
its a bug that happened to all my friends also
hi i need help
u start desktop capture and it stops working immediatly
@shell bluffdo you want me to test it or not as i will not waste my time if you keep saying it's a bug
test it plz
somone know how to repair the microphone captures (not umlauts) sounds from the computer
and play it
in my mic in chann
yeah and tell me if this happens to you also
yep defo happens give me a few mins so i can back test
how do I fix sound only coming out of 1 side for my headset? (arctis nova 1)
ty for listening to community bro
somone know how to repair the microphone captures (not umlauts) sounds from the computer
and play it in canal
@shell bluffok you need to revert back to gg version 63 to stop it auto updating find the version file and rename it to version# before logging into the reinstalled gg so close it rename it then open and set up save any clips before doing this incase it wipes them
@hushed briarreturn to retailer for a replacement headset
@mortal wedgesorry not understanding canal and (not umlauts)
ah you mean channel
goddamn it man
how do i fing the file
oh es
yes
atleast its still an option for me but that stinks
sry for my english but im from rock
@shell bluffc:/program files/steelseries/gg
rename the version file from version to version#
@crisp plankyes
Cheers
@shell bluff no you just rename the file
from version to version#
it won't work if you changed inside the file
i will put 64 again
all you have to do is RENAME THE FILE ITSELF
sorry
then open gg and login
ok i will do it in 5 mins i will tell u if it fixed
Hello guys i just bought a artics nova 1 headset but im having some troubles with it... I seem to hear myself through the mic, i have sent a gmail regarding this to steelseries but they dont seem to be answering i would be forever ungrateful if someone were to help. Ps i have tried going into sounds and disabling ¨listen to this device¨
yo for the apex 9 mini when i switch to gaming mode the number lights up for a sec then the light turns off is that normal
hello guys when ever i change profiles or sometimes change a setting on my apex pro tkl prism stops working and i have to plug out and plug back in my keyboard does anyone know whats causing this
espically since its plugged in at the back of my pc so i need to move it everytime
Arctis 7+ Right side is slighlty quiet compared to left. There is no balance setting in audio option. Anyone had this issue?
why wont steelseries answer on gmaillll
Is there an API for steelseries Sonar?
Want to make it so it auto switches config based off running games, as they refuse to add it to sonar, even though they added it to Engine
it doesnt work for me
its still the same
i open clip and it close alone
@shell bluffok call me i will share my screen and walk you thru it
when i move my clips the app glitches out
@acoustic idolwhich version of gg you on ?
how do i see
ok can i add a friend also that has the same probleM>
?
yes
how do i see what version i'm using
@polar quiver how do i see what version i'm using?
hello guiys now prism is just really delayed in reactiveness and when i make a change
i might need to refund my keyboard bc i didnt spend £150 for it to not even light up how i want it
and if you go see some of my other messages youll see its also not working when i change something
where can i get help? hopefully from a professional since everyone ive asked didnt kno w
please help if you know what to do
@polar quiver this is the version i'm using but what is that supposed to do with my clips trippin
Good evening, since recently my on device chatmix function of my arctis 7 doesnt seem to work properly anymore, when I adjust the wheel I dont see the game/chat mix bar change in sonar either, anyone happens to be able to help? Would be much appreciated!
@acoustic idolcall me i will walk you thru it using screen share i just helped snowy with this
@acoustic idolentirely upto you today ... tomorrow whenever you want
ok i will dm u
my headphones wont shut down and wont connect to my pc anybody know what to do?
is anyone able to help me ? or point me in the direction of help
someone please help
steelseries doesn't record my mic
@barren gulchyou have to have it turned upto full in game and in discord for it to record reasonably in stream
@heady obsidianreturn to retailer for replacement headset or refund
@plain nichewith ?
so i really gotta replace it?
scroll just a few messages up you willl see
@tropic staghave you tried unplugging the dongle and replacing in a different usb port
@heady obsidianhow long you had it ?
@plain nichehow long you had it ?
got it today
someone can help me please?
thanks for the response! sadly I only have 1 usb-c port for the dongle
@plain nicheright rule of thumb if an electrical device you buy does not work out of the box as expected fully functioning and your not happy then you don't keep it you return it immediately for either a replacement which i only do once or a full refund and purchase elsewhere
Alright then but it still would be nice if i could fix it as its great in every other way
@tropic stagok unintsall all to do with your device after unplugging it then reboot then replug so your device gets rerecognised from scratch as if it was the first time of plugging it in
@plain niche you should not have to
fair enough
i think im seeing a pattern though i bought a pair of headphones from steelseries and they werent that good and had many issues so i also had to return it
when you pay a lot of money for a device you expect a fully working functioning device for that money
@plain nicheis your laptop an apple ?
my pc is windows 11#
yes but is it a apple laptop ?
but it might be my usb port though although it was fine for 6 months
no
ok and you only have one usb c if a usb-a cable came with it i would try that first
@plain nichedo you have access to a different pc to test ?
Im not too sure what you mean? its the wired version so i dont see how you could change the cable
cheers, im guessing the 'anything to do with your device' would be uninstalling steelseries GG for the arctis 7? or would there be more I'd need to uninstall?
@plain nichesorry mario i got you mixed up with @tropic stag
@tropic staguninstall the device
driver everything to do with the device
Dw
@plain nichemake a thread in https://discord.com/channels/299040363123965952/1047622297382567936
so i can follow better
@tropic stagmake a thread in https://discord.com/channels/299040363123965952/1047622297382567936 so i can follow better
@carmine orchidno idea what a montage is
@polar quiver i had it for about 3 weeks but seems like its defect so im replacing it with a new one
its a clip for like 1-2 mins with just clips in a video
how?
ive had this bug for so long. when it bugs out like this, it ruins all my audio. no audio goes in or out, cant change voice/game chat level on the dock, have to do it on the app even though it was working fine last week.
i deleted the whole app and lost thousands of clips because it annoyed me so bad, reinstalling the app did not help. still no clue how to fix it w
i recently bought the artic nova 3 headset. When i use the aux cable for my pc and ps5, i only hear sound in my right ear. The left one doesnt work. Does anybode have the same problem?
is #1047622297382567936 even active? 💀 I see posts over a day that are unanswered
It varies I'd say. You're very welcome to help people if you want more people to get help :)
So this isnt an official help channel?
No? It's community as in help between users :)
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.
If you'd like support from other community members, please make a post in #community-support.
Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
alright, thanks for the help then
You're welcome :)
Arctis 7+ Right side is slighlty quiet compared to left. There is no balance setting in audio option. Anyone had this issue?
I think thats normal, not too sure
sometimes it breaks even more so that there is a bigger difference and then comes back again
Wasn't like this before
oh yeh thats odd then
open a ticket I would say
Def contact support
Did that but no response for some time. Let's hope they will answer soon
How long have you had it for?
How long ago is that?
i guess like half a day so not so long
Yeah that's not very long :)
btw did steelseries rebrand or what? I thought it was always "For Glory" instead of "For Pride"
for glory. for pride is an lgbtq thing
oh so its temporarily ?
It's pride month :)
A shame there's no pride products this time. The mouse pad slaps and I could use a new one
never got round to buying one
desperately need a new mouse pad
maybe ill get one when i case swap my pc
ive had this one for years... unwashed
It doesn't seem very easy to like actually clean them fully
Is there any way I can flip the screen on GameDac? I want to mount it to the front/underside of my desk, but it would be upside down because of the cables.
i dont believe so
That sucks :(
you could probably take it apart and flip it in a way i presume is easy. but it seems very crammed in there. i wouldnt bother. you could try looking at just flipping it around weirdly
Doubt the ribbon cable is long enough to actual flip the physical screen upside down
ah yeah. hm. dont think there is a way then without spending more than what a little screen is worth
okay
lol

and why's that?
not really, why don't you tell me
so...you don't like pride?
that's too bad, we don't like you
Media channel?
We don't really have that right now
Are you new to SteelSeries? They've supported pride every year for a long time now
that was a fast join back
😅
Well I hope you find some more positivity in life so being positive towards those that are different than you doesn't bother you 😊
So what's the problem
You literally spammed "sdf"
There was spam from you but it got deleted?
i didn't type out a full sentence in my warn reason, my bad
next time i'll write a double spaced four page essay with bibliography
Then I don't get your original comment about refunding rather than getting a replacement
You refunding your PC then because Microsoft does pride stuff? And most things you have probably
Says the person who wants to refund a product over a server banner lol
can you explain how you don't support pride but you "fw gays"? because it seems like you're not being very accepting
You're getting butt hurt and supposedly "Refunding" over a server banner that will be gone in 10 days probably
Pretty weak insults anyway
Lol
hope in the future you learn to be more accepting of other people
If you don't use any product that supports Pride (At least in June) there's not much you can use xD
Even if you're not accepting, it's a banner, just ignore it xD
Snowflakes gotta snowflake I suppose
yeah...that doesn't sound like you fw the lgbt community, sorry
i do really hope you grow a little and become more open to other people. pronouns aren't difficult, and it's a basic act of respect to listen to what people are telling you and using them
but if you're going to keep spouting anti pride rhetoric, you gotta go
and now you're mocking
goodbye
crazy
if you were mocking why would you even pick a rhino why not something cool as hell like a flaming pheonix of death with extra fire
i mean...rhinos are cool too
oh, no hate to rhinos 
but for the sake of mockery id personally be like, a godzilla
😭
Where can I get help with steel series gg audio issues
been searching for minute now
cant seem to make sonar my default audio driver
can anyone help?
What do you want to do?
I get this promt but when I click nothing happens. When I try to set as default manually its not there
i have the steelseries apex 7 red switch keyboard and i want new keycaps. what do i need to buy? do i need to buy steelseries brand caps or will the keycaps i am seeing on amazon for hyperx keyboard work?
whiteknight: sonar backfires so often it's not worth setting it as your default
Do you have set your device?
In the chat and mic?
You want this?
I tried but it kept saying somthing went wrong check your device status or pick another one
i want to know if i am stuck buying prismcaps or i can buy other brands
You want custom keycaps?
Or normal black?
Try to reinstall stellseries gg
uninstall then reinsatll or just try to install again?
Kind've like a repair method?
or do I delete and istall again
the keyboard keycaps are printed wrong, in my opinion the numbers on the top row are printed above the symbols. the other symbol keys are the same way, with the shifted key printed on the bottom. i want ANY keycap not made that way. like, something NORMAL. i am seeing on prismcaps that they are printed side by side which i can deal with but this under the numbers business is driving me batty.
Also I had nahmic driver 2 but nouse cancelation doesnt work hence why I'm trying to figure this out
uninstall , delete %temp% , rebot pc, and install
Yep
sorry
i have had people tell me to reset the pc and i am like .. no. i once contacted hp help and asked them something about their support software not wroking and they said the first thing i neede to do was restore to factory defaults! i disconnected the chant and have never contacted them again
How do I delete temp I've already uninstalled and restarted
windows + r and type %temp%
And delete files
sorry i am being unhelpful i can ask my question again later
No problem
some wont delete because it says open in another file
is it ok if I leave those?
otherwise ill have to find the program individually right?
currently reinstalling
It seems to be working for me.!
alr i'll try it
there's still background noise but it's not nearly as bad as when I used the other software fixing it seemed like it'd be a whole lot more complicated
yup it's working. If theres a way to get better noise cancel that be cool I might need to change a setting
I keep getting stuck on this
thats what I had
how did you fix it?
it froze a little there for me too
He had me uninstall, delete %temp% files and reinstalll
yeah
alr
once you uninstall steel series itll prompt a reboot
it didn't for me
you unistalled gg?
is it the latest version?
yes 64.0
alr
I've been dealing with mic and audio issues for years feels good to see progress
I'm really liking discord
lets see if it works
fingers crossed
yeah it took few seconds for me
do you have any other sound drivers active?
it worked?
noise cancel has a volume, nicee.
Helloo
Does somebody know if the Arctis 7+ is Unified Certificated? can't find that anywhere
Does anyone know why my steel series gg app is downloaded but not opening
is there a fix when u go to 0.1 ur keyboard stops working
just goes diff colors at 0.1
despite the game being open and trying multiple times, for some reason cod is just not being detected
any fixes for this or no
It's the same for fiveM we can go call in about 3-4 hours if that's ok
Anyone else with an arctis headset got a loose volume wheel on the left ear cup?
Please don't ping mods or staff for support :)
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.
If you'd like support from other community members, please make a post in #community-support.
Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
just got some arctis nova 1ps and i cant get tyhem to work on aux or ona switch i can hear peole but cant talk or hear myself
how to set it to steelseries GG so that there are no umlauts
Wait what does thicc mod mean lmfao
Hello, I am a controller player and I don't know how to use the "3D aim trainer" application with my controller?
Can anyone help me?
Anyone have an issue where if I put my PC to sleep, then wake it up the backlight for my Apex Pro TKL (legacy) doesn't work. I have to unplug/plug the USB. It started recently.
Had this steelseries headset for over a year now, just felt like i need to clickthe discord link in steelseries sonar to say,
This is the single piece of garbage software ive ever used. Nothing ever saves, nver uses correct devices
The new issue im experiencing is using my fekin blue yeti as audio device XD
Sounds like a skill issue to me 
But if it's so bad, why use it? You're not required to
"nver uses correct devices" sounds like the typical fallback issue
SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar.
Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.
This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.
You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.
as a skill deprived average user, what other software can i use with the headset and access to engine and enable 7,1 surround sound?
I have these options by right clicking on the sound icon in Windows 10
But I don't care for fake surround sound so I don't use it much tbh
as a CM you should forward your opinions to SteelSeries and tell them to disable the fake surround sound feature
Hello
i just bought my first non laptop keyboard
its fire
but its hard to switch tho
also i bought a mouse
i think steelseries has the best gaming equipment
@polar quiver
@acoustic idol
@polar quiver
why can't steelseries moments clip fivem?
it can
how?
i have no idea it somehow worked for my but u have to put it so it will register everything
We can't chose the emplacement of GG on our disk now ?
SteelSeries if you read this.
When the headset turns off please don't turn off the audio drivers, having to manually go into GG App to switch it back to 'Headphones' is very tedious when hot swapping and/or when headset turns off from no activity. Please fix this.
can u help me
apex pro mini at 0.1 just stops working
whats the fix
Contact support :)
and please don't ping mods or staff for support
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.
If you'd like support from other community members, please make a post in #community-support.
Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
its not broken. check your fallback settings
beautiful
would be helpful if you said what with
i cant change the color of my keys <> and '#
are you using the engine software? check you have them selected
i did
but i cant select themn
which other software?
does anyone know how to eliminate arctis nova 1 echo? im not very skilled at solving my own problems when it comes to hardware. and at the moment this is my biggest issue (somehow). so if anyone can help me, that would be much appreciated. 🙏
can someone help me i cant open steelseriesGG after installing i already tried the fixes on the home page.
I bought these arctis 1 wirless headset today and as soon as i turned on sonar the microphone stopped working... i've never had a steel series headset before so this is baffling. if anybody had any advice they could give me i would appreciate it
@severe bloomhttps://support.steelseries.com/hc/en-us/articles/360051003711-What-is-Sidetone
@empty pondthey don't you want them to read what you put contact steelseries.com/support
it wont let me create a account or let me sign in to one i have made on google
can anyone help
CAN someone help me with my headset
Read the message above :)
I don’t have problem
I just want to know how to Connect my headphone to my gamedec
unfortunately my headset is not supported on gg with the engine
@stark rampart i can’t post Anything in #1047622297382567936
@severe bloomi don't have that headset so i don't know much about it i do know there is a wireless version so if you have the facility to take back and get the other it may be an option
alrighty, i appreciate the response at least.
Do you know if the steelseries app is available with the Arctis nova pro wireless ?
@craggy chasm here is a lego version of the Outrider https://www.reddit.com/r/legostarwars/comments/ryem2t/my_latest_moc_project_yt2400_the_outrider/
It's only available for the new Nova 5 as it needs a new wireless chipset but I'm sure there'll be more headsets in the future that has app support :)
Oh ok 👌
Which error are you getting?
I bought the helmet today but I can't connect the deck to the helmet and I can't activate the sonar without the gg software.
Can I download the software on MacBook ?
No I meant which error are you getting when posting in #1047622297382567936
I can’t click on the button
Have you selected a tag?
Yes
And you put in a title, message and tag?
Yes
Then I'm not sure why it's not working
Doesn’t matter
Do i have to do the update of my headphones ?
@stark rampart it say « Irrecoverable error »
If you want the update message to go away :D
Not sure honestly, I haven't really used GG on my MacBook
@dusky cobaltpersonally i would do the update on a pc as the gg software isn't fully supported on the mac so i would be careful
hi im new to this gg sonar thing and ive fucked up the sound on my pc, is there a way to reset it ?
I have another question
How do I Connect my gamedec to my headphone ?
My deck
I've connected my headset via Bluetooth to my phone but I can't turn the sound down with the gamedec.
It’s so difficult to use the headphone

I'm trying to adjust my headphones on the software but it's not working. I'm trying to adjust them on my gamedec but it's not working either.
You can't use it over bluetooth with the gamedac
bluetooth is for connecting the headset to a phone
I know lol
I told you that i can’t turn the sound down with the gamedec
Idk Why
i can't fully remember but i think for bluetooth, since it's just a direct connection to the phone (as in it goes phone > headset and doesn't talk to the DAC) there's no volume control on the DAC
so the expectation is to use the volume controls on the phone to turn it up/down
What
No we can use the volume with the dac
How do I use sonar with out the software ?
Because I can’t download on Mac os
no sonar on mac. i don't use mac but AFAIK you should still be able to use the volume controls. just make sure you're not double connected with bluetooth and 2.4ghz
What do you mean
How do I Connect my phone with 2,4 ghz
why does my sound turn off when i put something in the steelseries GG app but when i take it out of the app then the sound returns
I don’t want to lie but the song is weird it’s not better than simple headphone
@dusky cobaltyou don't try this reset the dac clear all paired thru the bluetooth menu on the dac then re-pair the headset using 2.4 and then pair to the phone using bluetooth then see if the volume control works
fixed it
?
yes
I did the 2,4 thing and it’s say pairing successfull
So know I have to connect with bluetooth ?
right now try the volume control
Bro
I can’t connect my phone with Bluetooth
why not ?
Basically it works
yes it does you set it to pair on the bt menu then you have the bluetooth off on the headset then hold the bt button pressed until it flashes really fast then on the phone finalise
I know but I doesn’t work
Do I have to put it on ?
why my steelseries gg doesnt clip cs2 but clip other games?
guys
bope it has to go really fast and peep and you have to have the phone in pairing mode as well
what do i do when i cant do omni point with an apex mini 9
like i cant change the reaction time
no idea hopefully someone else can help you
Do I have to hold the button for 1 minute ? 
no if you do it correctly it only take 10 secs at most
Ok so i reset the dac
now google how to pair it correctly and watch a video on youtube
I have to pair 2,4g
Pairing success
Now i connect my phone with bluetooth
Nah it’s so difficult
I did what you say
watch a video google it
Which one
nite nite thats me done

The audio of my arctis nova pro wireless is so bad can I use it with 2.4gh?
For my phone ?
And how
why is the call sound on discord doubled on sonar? the audio is duplicated
hi guys
used my headphones for half a year
now i cant listening
tried all stuff online
nothing works
like this and dosent work
when i click start desktop capture it turns on for 5 seconds then turns off by its self. Any help?
I can't turn the sound up and down using the knob on the dac and headphones on the arctis nova pro, like I do?
sonar stopped working for me yesterday no help anywhere with a fix so now im here. when i enable sonar i lose sound to everything and mic wont work and when i disable my sound comes back and mic work fine very strange.
before yesterday never had an issue with it.
Arctis nova 7's *
yo guys my friend installed steelseries for the first time to clips his plays , is it normal that it doesnt work , does he need to restart his pc maybe?
Sometimes on my Arctis nova pro in Bluetooth on my phone, well, the audio cuts out every time, which is annoying, and what's more, I bought it today.
your audio channels changed
this is what you want
it isnt what you have here
@high skiff help me too
@high skiff and for this ?


how do i get chatmix to work, i looked through every official guide and fixes and i just cant get it to work
whats teh mai ndifference between nova 5 and 7 wireless
I ordered a headset with express like 12 days ago and it still hasn’t reached FedEx
persona 3 reload
mass destruction
good song
same with persona 5 wake up get out there
and beneath the mask
can someone help me please ? i have a arctis nova 3 and mic isn't working, i tried absolutly everything, the mic isn't damage physicaly
but still not working
like idk what to do anymore
its whatever i hear or whatever we can't hear me
this is fun
Persona 4 song is better 💀💀💀💀
all the persona 4 ones are mid when youre not in game
Why @crisp veldt Sends us faqs that have nothing to do with what we've asked for
The persona 4 golden is good
But I've never played Persona 3 reload
my steelseries moments dont work help
It's a pretty simple bot
CAN i connect my Nintendo 3ds and my phone in the same Time with my steelseries Arctis nova pro wireless ?
try it 😮
Dang, the 3DS. Now that's a handheld I haven't thought about for years. I'll stop myself from talking about it since I'll just trash talk it 😅
I haven't tested it but I wonder if you could use the mobile cable and Bluetooth at the same time
It doesn’t work
Aight
usually 3.5mm disables bluetooth
ive been using the nova pro wireless for the past few months and the past week have had audio issues but have been able to fix them by going into settings and changing where the sound is playing from.. now i have no sound and no online fixes work.. but they work fine on my xbox?
For pride? I’m out
ok
if thats what makes you leave we didnt want you here anyway
🗑
good riddance
my steelseries moments dont work
My Sonar isn't working?
my steelseries moments dont work
Moments is broken ig just wait for the next update
I love moments so much but it does feel like every other update breaks it lmao
it detects the game and shows clips active but cant clip anything and when i check back at the app it says waiting for game
weird ash
Yeah I have the exact same problem
Also today having problems getting my headset to connect to my pc but I think that’s just it not being charged enough or something
It would be nice if we could go to older versions of gg with everything working
wtf
my aerox 3 wireless has just bricked itself...
im sat here playing ultrakill
and out of nowhere my mouse stops moving
so i thought it died and unplugged the dongle and plugged it in with usb
and now its flashing random colours and keeping on connecting and disconnecting
and my pc says firmware update failed
and my other mouse wont work...?
u have been ratted gg
Hello i am having some trouble understanding what the diffrence between rainbow six siege and rainbow six siege by ubisoft is in the steelseries sonar app
Hello, I bought a new SS Arctis Prime, but I cannot adjust the volume. Can anyone help?
i cant hear anything
i got the steelseries arctic zp+ wireless
all i can hear is when i use the microphone mute switch and the power button
nvm its fixed
Why doesn't my SteelSeries GG app open?
Like it doesn't open at all, I've reinstalled it multiple times
I've tried putting it to administrator as well (though my computer doesn't do that for some reason)
idk what to do
my keyboard is on its way to me
Is it possible to downgrade the firmware of a keyboard?
can someone help me my mic is very quit on my steelseries headset and it sound distorted
why its like this?
say guys is it possible to combine both audio inputs when they're connected to the console?
i wanna be able to play on my switch and use my pc at the same time without having to deal with the terrible BT latency
?
like what
dont believe so
might be able to get a splitter online
3.5mm usually disables bluetooth
both connections are USB-C tho
what headset/headphones
The white mark
I can't hear with headphones and there is 50 percent battery
certified?
discord has a certification team
for headphones to be discord certified they have to pass a standard
thats why when buying headphones online you might sometimes see "Discord Certified" in the name or as a little icon
Yes I understood but I have had the headphones for half a year and I never had the sign and now I do and I can't listen with the headphones
Just got the Arena 9 anyone know how to fix the static. ?
does any1 know my artic noca pros sound so bad like chinese quality
the sign has nothing to do with it
Contact support or rma it where you bought it :)
@stark rampart i know im not supposed to tag you but please ith all my heart help me in https://discord.com/channels/299040363123965952/1254022561235210292
hey guys I just bought my arctis nova pro wireless headphones and im having trouble setting them up
can anyone please help me they sounded so bad just before i had friends mics on discord going quiet then a bit loud and cod sounded terrible as well
i downloaded the software but i have a feeling i've done something wrong
Loooollll me too i bough the Arctis nova pro wireless yesterday but i have a lot of problem
I can't turn the sound up and down using the knob on the dac and headphones on the arctis nova pro, like I do?
i have no idea i'm trying to work them out myself
im about to throw these headphones at a wall!!!
why are they so quiet
i've been trying to work this out for 2 fkn hours
What did you guys do with this lagging reactive layer on Apex Pro on last update? I dont understand how to roll back to older version, found only two topics with no solution
my chat/game regler not more working
English only please :)
my chat/game regulator not more working 2 days new update crached ?
Does the Artcis 7+ have the Unified certificate? Trying to use it for work i wonder it will work if it has the certificate
Sound Control Panel
yo wsg guys anyone know why the sonar in my steelseries gg app is not loading?
it just stays on this screen for sum reason
English only please :)
Just helped him because his Englisch was bad
Helping each other is fantastic but please keep it English only here. Use a DM etc for other languages :)
KK
Is it possible if you know that the arctis 7+ have the unified certificate
I honestly have no idea what the unified certificate is
The certificate is used for programs Cisco etc.
Ah okay
So i wanted to use for work my artctis 7+ but can't find anywhere if the Steelseries headsets have the certificate
ive already told you. it means nothing
why it no worky :(
English only please :)
Contact support or rma it where you bought it :)
Hello, I bought an Arctis nova 5 headset but it flashes red and I can't do anything. What do I have to do ? THANKS

