#💬-general
1 messages · Page 130 of 1
everyone is ignoring me. crazy
and there we go again...
tried reinstalling restarting no idea why it wont open and im just stuck on this forever
and as of late is wont even show in my icon tray
hello im pulling my hair out atm just started a youtube channel so trying to use steel series to allow me to record all the sound separately (with osb) can not figure it out for the life of me anyone able to help ?
what exactly are you having an issue with ive alr set up obs with sonar id be happy to help 
trying so have game sound /mic /music to be recorded secretly so when i go to edit the vid its easier but just keep getting loads of tracks all the same
looks like its giving you the option for left and right audio thats being played so if theres a way to group them like they are on the left when your editing it should make it a little easier other then that im not really sure how you could change that
no idea on how to fix this seem it only started after the latest nvidia driver update tho not 100% sure if thats whats causeing it cause im having the same issue
nws thx
unfortunately this is not the case reverted back rq and still having the same issue
imma try to update nvdia
same
yeah nah still not working
seems like a problem from the app himself tbh, maybe we have to wait for an update
but i cant hear anything in games now ?
yea thats what i figured but the issue didnt seem to start untill after the driver update but ig it wasnt so most likely from the app and well just have to wait
if you have it auto start with your system it should work fine just wont be able to change anything until its updated
i cant even get the app to launch it just sits there loading
guys help me asap please, chatmix isn't working on Arctis 7
it worked yesterday
there's no effect in the app nor in sound
when I hover my mouse over the chatmix "graph" it says " Please use your hardware dial to control ChatMix" as normally, but turning it doesn't change anything
so not too long ago the qck xxl was released. will there be a 2xl rgb mousepad too?
working fine after rebooting my pc
Is it possible if I can have a private chat with one if the mods here? There is something that I need to know because certain things doesn't seem right here for me
@onyx gobletan app
Is that all and the battery life ig but god not much of an upgrade
@tardy canyonif you'd like me to help voicecall me we can share screens and go thru settings easier than back and forth in text
@onyx gobletif you want to do a comparison do it upagainst the arctis nova pro wireless
@onyx gobletbest way to do this is goto steelseries.com/arctis nova 5 and read the features then work out what yours hasn't got as i have the pro's as well
In your opinion what is the beat steelseries mouse
@onyx gobletlogitech wireless gamin mouse reason steelseries wireless mice have a tendecy to clash with other steelseries devices
I ment best
@polar quiver
But I got the g502 hero plus or whatever it is from logitech
Had it for bout 2 years
@onyx gobleti got this Logitech G PRO X SUPERLIGHT Wireless Gaming Mouse, made for esports HERO 25K Sensor, Ultra Lightweight 63g, Programmable Buttons, Up to 70h Battery Life, ZERO-ADDITIVE PTFE FEET, PC/Mac - Black
it has been thrown during seizures laid on etc and still works after 2 years
plus you can purchase replacement pads off amazon
BUT the choice is yours
I'll prob stick with the one I got and wait to see if anything better comes out
@onyx gobleti have the hero 502 i replaced it with the one i have as it out performs the 502 especially with the ghub able to programme settings
my experience with both
nope twitch tiktok and youtube for that
any ideas why my keyboard is flashing?
i get this message on top of my steelseries app. how can i fix this?
i just restarted the app and its better now. Just curious how this voice detect works tho?
Anyone have good Nova Pro wireless eq settings for warzone PS5? I play wired though
anyone able to help with nova 3 setup
got the speaker to work but not the mic
now i cannot get the speaker but got the mic to work
and now the speaker without the mic again
Ever find a good eq?
Negative. Any luck?
why is my steelseries gg not working anyone know?
The razer seiren X mic sucks, I have one
ive been seeing if anyone found out anthing but nothing yet
arctis nova 7 companion app support when
alguien habla español?
hey my chat playback isn't working can someone help?
the app says "something went wrong. check your device's status or pick another one" when i hover over the chat option in the mixer
can someone help me with arctis nova 1s?
if they dont work im returning them tomorrow
this is horrible bro
nothing works
hello everyone
crazy
im refunding the arctis 1s
steelseries is ass
plugging everything in and nothing works
literally same. bought them and have had to troubleshoot to fix them every single day. not a single time have i used them without problems. the whole steelseries experience has been a headache and ill never buy steelseries again and ill warn everyone not to buy
doing the same this company is full of shi
It's been a whole day trying to fix them yet I have no solution
Steelseries videos are so bad they have to turn off comments which is funny
Well it seems that some products are hit and miss so far mine have been decent
my arctis nova pro wireless are working flawlessly good.
but still it doesn't change the fact that people treat this server as an whole support stuff, and because of this ideas or tips or anything else is getting wiped out because of the frustration and desperation of others
it would also be helpful if this server wouldn't be dead
it would be better if this server as its whole would stopp treating this server with an bad reputation and asing everywhere desperatly for support which is none sense (people here already startet to ask for help in #👋-introductions, why!?)
because their products are faulty and their youtube tutorials are as useful as not watching one
are you okay? calm down first, yelling at something that can be changed very hard won't bring you anything
maybe not faulty, but there's so much issues with making one pair of headphones work that it's crazy
im not yelling at anyone, I'm just saying that their products are awful
not my fault they can't make a good youtube tutorial without people STILL asking for solutions and fixes
I'm returning these headphones and telling people that this company sucks lmao
aaaand another one who made unfortunately bad experience and now wnats to see steelseries blood. I already lost count of how many experienced bad things with steelseries. sad (no offence)
who do you wanna hop on next
razer?
logitech?
hyperx?
you know only because you made bad experience with a company one time doesn't mean that they are the worst one existing. trust me. I know of what I'm talking about
I experienced bad stuff with razer. I purchased their 8k laser deathadder lightweight mouse and guess what happened?
steelseries is the only company that makes plugging in your headphones to a computer somehow not work lol
keep d riding that ass company, I'm returning these headphones that I got for my birthday from my mom
which is sad that I have to do it but there's nothing else to do considering how awful the support is
f you don't want to listen. fine, so be it then. the only thing I beg you is to remember what I just said
Only because you made some bad experience with a company once doesn't mean that they're the worst one existing. You got it?
just because you can afford a lot of steelshit's pieces doesn't mean I do.
I do understand what youre saying
what? you think I'm rich?
For the average the user, steelseries is not the best choice
somehow never experienced anything bad with other headphone sets
I do
Then yeah, works great
true
Steel series gg
I just think for the avg consumer
I already have that
Yeah, you gotta change your audio profile
change it to what
Its overly complex too
like the software
Its dumb
You gotta go into windows audio
And change between game audio
And media
And music
Anytime you wanna listen
And you can only use 1 preset at once
can this also be affected by the fact I have razer's surround on?
So either your music or voice chat will be ass
I always exit
Its definitely
Something people can use
And is helpful
Especially if you have a job in music production
Or sound design
I still don't know how to configure these headphones so AT LEAST THE AUDIO works
so I'm returning them and getting something better
That's what im saying
Youre an average consumer
It isnt for you
This is more for
I've legit tried anything
The audiophiles who spend 10 hours perfecting audio
their awful youtube tutorials, changing audio profiles, using their awfully made software
Going through miniscule increases and decreases in bass and treble
anything
I do agree steel series gg really does need an upgrade
It is hard for devices to be detected
And you can't use more than one profile at once
Plus, their presets are really badly made
that's why I'm returning these awfully made headphones for something way better for it's price
There's no general preset
sad to see a birthday gift go down like that
Their not awfully made
Again
Their used for very specific purposes
And are rather cheap for the purpose theyre used for
However
Their marketing of it being a average gaming headset is hogwash
Since when companies aree that terrible that plugging in the headphones doesn't work
so you have to use some awful software
just think
Yeah, i do agree
The base audio preset
Is fucking atrocious
And you can only change it on pc
And it doesn't stay changed
Also, no mobile wpp
To configure on the go
But if you're in sound/music design
It is a good headset
do you recommend me any good headphones in the range of 60 dollars used for mainly gaming?
that isn't made by this awful company?
Dude ima be real
Just buy a turtle beach headset
Mine lasted me 10 years
And had good audio quality
I dunno bout their modern headsets
But that one was bought in 2013 for 15$
Worked for years
I dont need anything long lasting, I just need something with good audio and a decent mic
although it would be good if they lasted long
turtle beaches are just not it for me
Skull candies
They break in 2 months
But their fine
they have so much bass they almost break music
Lmfao truth
@topaz snow
Yo
Ima send you a video
@topaz snow
Choosing the best gaming headset for either your PC, XBox or PS5 can be difficult since there are so many choices out there. And a lot of them come down to personal preference. So let's talk about how to choose the best gaming headset for YOU based on things like earcup size, wireless vs wired, open vs closed back, microphones, overall comfort...
Watch this video
Decide whats important to you
Also glitch
@wicked moss
I will say
It is pretty inexcusable the state that the nova 7 pro is in
Especially since they market it as a casual, high end gaming headset
And not a audiophile piece of tech
so what do you try to tell me...
Nothin
Just saying
I do get why the dude would complain
me too
I don't think any of the other high end companies are much better rn tbh
Also, still not having a mobile app with basic presets
Is majorly fucked
it's just sad that if you make one time some bad experience with a brand or company nowadays, they will be jugded as the worst company excisting. that is the thing that fucks me up
I mean
Ive consistently seen a lot of complaints with recent steel series products
But i dont think their the worst
Just
Their marketing is very misleading
Compared to what their selling
As this really isn't a gaming headset
me too
but my experience is very alright / good
Oh no
It is a good audiophile headset
And can be good for gaming
But
Reset it back to default presets
It sounds absolutely awful
And a lot of consumers
Like xbox or ps5 gamers
Won't be able go use the headset for the marketed purpose
Which i just find pretty messed up, especially since they market too that audience as well, as a gaming headset company
fair point
so stereo is better for games that sound is essential for?
like cs go/val
since that's what I'm looking for
Rewatch the videos whenever
But on average
Yes
Surround is better for music/story driven games
Or music heavy games
But for competitive shooters
Stero
As sounds will come from 2 directions
Like in valorant
You wont be able to pinpoint them as easily with surround
Stero you will
I must admit
I like my arctis nova pro wireless headset, but the more I see broken headsets from steelseries online, my fear is getting bigger and bigger that mine would break to, even I know an german content creator who has the same one as mine and his is still after more than 4 years functional.
also the gamedc gen 2 for the arctis nova pro series, is this basically an soundcard? or am I trippin
i just wanna know since I'm kinda interested to buy an intern soundcard for my new upcoming pc setup (Creative Sound BlasterX AE-5 Plus)
@latent juniper
no answer again, getting ignored again
wonderful
Hey man
I wasn't ignoring you
Sorry if it felt that way
Feel free to send a dm
Its also 5 am so im half asleep
ALRIGHT
Here, my honest take
Dont buy steel series
There are better headsets for the price
Some of the major things i hate
The microphone, if broken, cannot be replaced
It's also uncomfortable
Actually
Man
Choosing the best gaming headset for either your PC, XBox or PS5 can be difficult since there are so many choices out there. And a lot of them come down to personal preference. So let's talk about how to choose the best gaming headset for YOU based on things like earcup size, wireless vs wired, open vs closed back, microphones, overall comfort...
Watch this video
i was just asking if the dac is a soundarc or not
just stop pls
i stay with steelseries because i like them but if you guys prefer something else so be it
No no
You were asking my audio opinions
I wasn't tryna be a dick
Or say you were wrong for liking it
Don't take it like that man
I WAS ASKIG IF THE GAMEDAC GEN 2 IS AN INTERN SOUNDCARD OR NOT
Brb
Alright
DAC
Basically means
It only has outgoing sound
ADC
You can input and output
Oh wait
2 sound way
It seems it is a very subjective topic
finally an answer i was looking for
I'd recommend not buying it
But
If you truly
Want a very, very high quality audio
You can
However
It may sound worse
It is again, subjective
And there is no objective answer
I gtg now, peace
Alright
So if thats the case
Sm me
Dm me
A dac is a waste of money
You need sum dif from that
I gtg so kll answer u later
Kk
k
hi ya, ive noticed that steelseries moments is taking over my oleg screen on my apex pro and my nova pro screens and i hate it and want to turn it off but cant find it in the settings (opps wrong channel)
the steelseries headsets are the worst i have used so far. i will never order a steelseries headset again - you only have problems with them
Hello
Does this work of what i told you
Or maybe you either was unlucky or used it wrong. I've unboxed and used 25+ SteelSeries headsets over the years and haven't had a single issue in over a decade. 🤷♂️
i don't think so, i've tried everything and it doesn't improve, these are the worst headsets i've ever used
the microphone works for me, it only picks up the sound that comes out of the headphones, not my voice. the sound can only be turned down in virtual machine when i select the normal headset it is only at 100 decibels and i can't change it at all, so i have to switch to virtual machine sometimes the sound is gone from the virtual machine then i have to reinstall the software. it's just not a good headset i've tried everything but nothing works
Looks like the old version. Also looks a little off brand so not entirely sure 😅
The orginal is like 60 bucks man😂
Yet if it was a design issue then thousands and thousands of people would be here to complain. But you do as you want :)
No it isn't? 😅
It's 25 on Amazon for the new version
it's my experience the headset just sucks
Which country?
Canada
Is that normal
Oh I was talking US prices
But canada and us are not a huge diffrences
Why is an extra 45
😂
I am currently contacting amzon
Please don't ping mods/staff for support :)
where the fuck should i get help then every time i got in here nobody fucking helps fix your app and i wont fucking tag any mods
easily the best headset in the game right now for Rainbow Six siege
yall, @steelseries----, make prettier accessories for the Nova, like the limited dragon headset should come with a cosmetic booster pack

Guys, my apex pro steelseries keyboard light up is bugging out because on my number pad number six is only on phase red at full speed and I can’t change it for some reason
probably dead leds
How many designs do you have I'd love to see them all. 😮 They look really cool
Actually I only have three of them: Apex 3 TKL, Arctis Nova 3 and Arctis Pro + GAMEDAC
wow
Today I turned on the computer to play and found that the program does not work even in games. No one can hear me. Is there a solution?
@stark rampart
Does anyone have a fix for the headphones disconnecting after just a few seconds or minutes on? I can't keep them on for some reason though it shows on the basestaiton they are on?
Mods don't work here, no reason to be rude. Contact #official-support for help from SteelSeries and enjoy a break from the server :)
Please don't ping mods/staff for support :)
This is not a support server
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.
If you'd like support from other community members, please make a post in #community-support.
Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
is there any way to turn off my mouse lights
hey guys does anyone have a solution? my sonar headset wont work.
when i use gaming sonar it says theres volume but i cant hear it
Yes, in Engine or Prism depending on what's controlling the lights
Make sure the output is correct
still dont work
what do i do
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.
If you'd like support from other community members, please make a post in #community-support.
Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
That ^ @visual vapor
Thanks but is there a way to do it without having steelseries app open bcz it lags me pc while playing games but if no that's fine
Not sure tbh
Ah its fine then thanks for helping btw
You're welcome :)
steelseries gg not opening all of a sudden, i can't change most of the stuff that i want to anyone know what happened
maybe yk @stark rampart ?
CONNECT
Twitter: https://www.twitter.com/steelseries
Instagram: https://www.instagram.com/steelseries
Facebook: https://www.facebook.com/SteelSeries
TikTok: https://www.tiktok.com/@steelseries
Discord: https://www.discord.gg/steelseries
Twitch: https://www.twitch.tv/steelseries
but please don't ping mods/staff for support :)
this entire server is not an support server
if you guys want an steelseries support server
fine I'll try to make one
Blud who cares
is there anyone that can help me with steelseries gg? when i try to clip something it dosnt work and it says that it cant detect any game any help?
Do anyone have an idea why my rode nt1 isn't not working while nova pro wireless is connected? Its recognized by windows, but it doesn't capture any sound
how can you disable moments in steelseries gg?
Disable auto clipping and capturing here
i have it like this
it even dropped more now i played at 15fps when shooting and 60 when just walking
i disabled it and the game after became 15fps
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.
If you'd like support from other community members, please make a post in #community-support.
Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
will try some more things before going to support
is their a way to transfer my medal clips over to steel series or na
Guys i need some help. I just bought me a pair of arctis 9 wireless and i just cant hear footsteps at all. i try everything. Switch from gaming mode to game mode to chat mode and it dont help. The spatial audio dont work. i have tried to reinstall the drivers but that dont work either. Just please help me! 😃 sorry for my english, im swedish 😄
i need a help becouse my steel series GG is not working properly i mean when i try to start deskop capture it is on for 5 sec and then it turns off and i cant turn it on again same happening when i open any game whats the issue
Check your version or reinstall
You can ask ChatGPT or ai because I don’t know what to do🥲
like idk too i tried to find some wideos about it but theres only how to fix it if not opening
Ask ChatGPT he can help you with your problem or i think you can check in SteelSeries website
ayy, i want to make war thunder clips with steelseries gg but it does not work, the app don't want to detect my game
anyone knows what to do?
how do i make moments not interfere with the OLED screen?
you can add a game manually in settings
why does my sonar stay loading i did i think everything the internet said and its still loading
No self promo please :)
finally a mod to help save chat
if somebody could help, that'd be great 🙂
is there a spot here where i can do suggestions
thank you
You're welcome :)
@wicked moss you need to buy a synthesizer
Also
An ADC may be better as it can sample music
Dac changes digital audio to stero
hello i just join in the server
Welcome :)
aloha
if i start my sonar app it keeps loading what can i do about it?
can we pls talk about that in a vc?
the story its much larger than you thik and "m to lazy to type it now
https://discord.com/channels/299040363123965952/1240620794015518820 would like get some opinions
Hello all, new here, (mostly) loving my new nova pro wireless after having the 7p for so long
I am 31 years old and have never been married, nor have I experienced close relationships. Last year, my life took a sharp turn for the worse: I lost my job, and my future fiancée left me. This event triggered a deep depression, and loneliness became my constant companion. My last hope was tied to the green card. I sincerely believed that I would win it, move to America, and start a new life from scratch. But on May 4th, the results came out, and luck once again was not on my side. This only deepened my depression, and thoughts of suicide became my constant companions.
I live in a world where I have neither a friend nor a girlfriend to support me. I am tormented by the thought that I have not become the person my parents wanted me to be. I feel my inability to help them, as well as my brother and sister. These failures have become a symbol of my internal collapse, an embodiment of my fear of my own helplessness. Lately, I have been plagued by panic attacks, and sometimes the only thing I wish for is to fall asleep and never wake up.
Philosophers say that life is a struggle, an endless search for meaning. But how can one find meaning when every attempt to get back on one's feet is shattered by misfortune and loneliness? In moments of despair, I wonder: perhaps the meaning of life lies not in successes and achievements, but in the journey itself, in our suffering and overcoming? And if that is the case, how can one find the strength to keep going when every fiber of your being screams for peace?
keep going, we are on your side
anyone else getting inconsistency with this headset
its like every other day I turn it on, no sound goes through. its just randomly deciding to work and other days it doesn't
which one?
arctis nova pro wireless
find out the issue. its because of the "Backup Device Switch" settings
*found
good to know
I've been trying to figure out how to not get garbled/robotic audio at random intervals while using them
(same headset)
https://discord.com/channels/299040363123965952/1240620794015518820 pls your opinion guys
does anyone know if the fifine am8 is better than the k688
does sonar work for artic nova 7? @everyone
you just tried to ping 150k people to ask if a program made by steelseries that works with literally any audio device works with a steelseries headset
Does anyone have any suggestions for USB cables I can use for the nova pro DAC to hook it to my devices, that would keep the quality good? (ps5, PC, mostly)
well that was spam
sonar isnt working again lmao
Guys do you know how to access the bass enchancement setting for my headphones?
does artic nova 7 work with steelseries gg anymore? about like a few months ago its been a bugging mess for me
Is it even worth using gg? Most of the devices I use the headset on aren't PCs
idk i keep getting this when every my headset disconnects and i got to restart my pc when ever i want to fix it ( I just want to find a way to use headset without software)
I don't feel like you need it. I used them for 3 days without ever downloading the software and downloading it didn't fix the issue I'm having
im having some problems with my rival 5, can anyone help
English only please :)
PS5, why aren't my settings saving for the Arctis Nova Pro Wireless? Seems like every day I use it, I have to go into the Base Station's settings and change my mic level from 10 to 8. It should save in the Base Station's memory, no?
sonar is definetly down right?
thats racist man
not racist just sounds bad out of context but crazy rule (google translate)
Not really. We use one language here so that everyone can understand
i guess but not everyone speaks one language that buys SteelSeries so good amount of people are screwed
Anyways, does anyone know any tutorials about the compressor on sonar?
Use a translator :)
fair
i have the same but mine says controlled by voice detect. my oled screen goes from custom to the standard 'steelseries' display. keeps happening. how can i fix?
anyone know?
not for me
ive just alw had problems on discord with screensharing but nothing else
where do i go for questions about fixing a product
my headset volume has completely gone off, all of the audio dials are turned all the way up, the cables are plugged in correctly, everything on the app looks like its working just fine, and I can hear the little beep when I press the button on the module thing. I have the arctis nova pro and it just started doing this. does anybody know what might be wrong?
does anyone know when the apex pro tkl will be back in stock
does anyone know how to fix steelseries gg not opening i do not have any vpns ive tried reinstallind and even reinstalled windows lol
why does software always work for 6+ months fine then one day just not work?
what additional software do i need for bass enchancement?
You could add a channel/forum for people who speak different languages
Especially since you do sell outside of the USA, and even in the usa many people don't speak english
Perhaps #official-support-Internation
It's not that hard to moderate foruks
Forums*
I do think the excuse of "Use a translator" isn't quite fair to any people who buy steel series products and try to find support
Especially since translators aren't extremely accurate
But if an experienced steel series user/staff member uses a translator
They can understand the issue and help
Without the hassle a non english user who is.looking for support could
Guys im using the Arctis 7P+ for a while and im getting constant buzzing sound when i turn volume to max using the infinite scrollwheel on the headset and it goes away when i turn the volume down i turned audio enhancements off updated drivers and still not fixed i need help please
I am writing this letter with a heavy heart to express my feelings and thoughts that have accumulated over the past months. I understand that these words may cause pain, but I want you to know that I have always loved you and appreciated your support.
In recent years, I have faced many difficulties and challenges. Losing my job, breaking up with my fiancée, and the failure to get a green card have been too overwhelming for me. I feel lonely and helpless, and I lack the strength to cope with it. I constantly feel that I have not met your expectations and have not become the person you wanted me to be. This feeling haunts me, and it eats me up inside.
I know you always wanted the best for me, and I am grateful for everything you have done for me. Please do not blame yourselves for my decisions and feelings. It is not your fault. I ask you to remember me as I was in the best moments of our lives and to continue living for yourselves and each other.
I am sorry that I cannot be there to support you as you deserve. I hope you find strength and support in each other and that you continue to move forward despite all the difficulties.
Goodbye. I love you and will always be grateful for everything.
Is the three-month nitro method available yet?
need Help
Sad that none of you all checked the idea I shared in feature requests. Like come on. Who doesn't want to have a nice webcam from steelseries with 3 integrated cameras?
That would require more mods handling each language and that's simply not realistic
Well this is a community server not a support server :)
yes, go to craiglist, list your device for a sum that would make you happy, wait for someone silly enough to buy it, buy something high quality without "gamer" features
alternatively reinstall GG
Is there a way to hard reset headphones when they hangup?
found the factory reset button
I already lost count of how many times I have been ignored here
@cobalt grove its not funny!
same here
this crap needs to stop
that you get ignored?
i love your profile dude @wicked moss
all of us who are infected with that @reef lance
thx...
bye
Why would you admit to ban evasion?
Why are my settings always changes back to Realtek when i turn off SS?????? It came with the new update... any solution?
SteelSeries Sonar has “Device Fallback” that will automatically switch the outputs on Sonar.
Fallback can be triggered when a device is unavailable (such as when booting your PC or unplugging a device), or it can switch outputs if it detects if a Nova headset is turned off, and automatically switch to speakers.
This fallback functionality can be adjusted or turned off by going into the settings in GG. You can find it under Settings > Sonar > Backup Device Switch.
You can also adjust the order in which devices fall back to. This can be adjusted in the same options menu. Simply scroll down to see the full list of devices.
Check that @sturdy sundial ^
Thank you!
You're welcome ☺️
@stark rampart I have another question, maybe you can answer this. I use my speakers when i watch movies, and before this update when i switched to Realtek(speakers) it worked when the SS is on, now when i switch, it shows my realtek is the main device but it not working, i only hear audio in my SS
@stark ramparti can handle english 😂
I dunno how to use it
@icy tulipwhat english ?
How to use steel series?
@icy tulipok not playing 20 questions so state your problem in full
Autoclips are not working anymore :(
for screen recording
oh mybe bc i did not update?
My sonar isn't turning on
my mic isn't working with discord 😦 steelseries arctis nova pro Xbox
SAME
That was helpful bc I was having the same problem
the steel series
Steelseries app is not starting what do i need to do
where do I talk about problems
A therapist?
But if you mean problems with SteelSeries stuff then you can either ask others for help in #1047622297382567936 or you can contact #official-support for help from SteelSeries :)
too expensive
You can try BetterHelp
I spent my money on steelseries nova pro😔 (worth it but mic is not working rn)
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Discord: https://www.discord.gg/steelseries
Twitch: https://www.twitch.tv/steelseries
it was working yesterday
it just wanted to not work ig
Gave you two options for that :)
my arctis 5 are not detected on the software 🙂
SO
YOU ARE TELLING ME THAT
I SUFFERED FOR 4 HOURS
JUST BECAUSE THE CABLE WASNT FULLY IN
😭
Bummer
does anyone know why every time when i turn on the steelseries i have to change my mic and headphone again and put it in default is there any way to od that one time ?
anyone really loose keyboard support on the apex pro?
Hi there, just bought and received the Steelseries Arctis Nova Pro (wired). I could be wrong here but there's no tutorial on how to set up the headset. Is there a link somewhere that I should know about? 🙂
I already have the program installed from the website. Do I have to go from there?
i bought new mousepad from Steelseries the smell is so bad, what i can do with it?
where can i find your site?
I accidentally drop the headset and microphone broken what can I do to fix it
Well last night the arctis nova pro wireless headset I have performed worse than ever after trying to move the DAC a bit further away
when I go to the giveaway section in the app, I get shown the tiles and what is getting given away but the "get key" button doesnt show up
how do I fix it or can someone send me their key for the game if they arnt gonna use it?
just copped a new steel series mouse Aerox 5 wireless, the rival 3 was too heavy lol
they are now showing but they are not showing any code
tried that and it didnt work so ill try the other thing 😁😁😭
guys
whoever wnats to share its opinion about my idea for the arquimus
pls leave a message behind
I've lost my sound. Just got the headphones and had to restart the PC due an update and now there's no sound. The headphones do pickup sound but I do not hear anything. What should I do?
it's in the steel series app
I have it on my PC right now. I had sound just before dinner and now its completly gone for some reason
take a screenshot of the mixer so I can see
Which mixer would you like to see?
I had a lot of problems like that too
More than happy to continue this through DMs? 🙂
this one
yh, although I can't guarantee i'll find the fix sadly 😭
but i'll try
All good! To keep the chat free of our messaging back and forth 😛
yh lol
Tried moving my dac further from my tv by about 2 feet. Somehow it's worse now
my mic is not work anumore idk why?
I prefer not to be freacking ignored AGAIN!
is it possible to disable ssgg engine but not sonar? task meneger disables but it turns back on
Anyone willing to help me with an issue I'm having? Seems a lot of people are having issues.
Sonar is not detecting the Virtual Audio devices that it created.
Windows detects the virtual channels, and is attempting to use them.
In the backup devices, none of the virtual audio devices are listed, so it is defaulting to my speakers.
I'm guessing there was an update overnight, which has just added to the awful experience GG can provide. This is clearly an issue many people are experiencing.
Sound came back randomly and now everything seems to work just fine. This is very strange..
Thanks Sir K for the assistance!
Please help me with GG Sonar connecting to Elgato WaveLink software and Mic. i cant seem to find any videos on YouTube and thats why im here.
just bought new Arctis Nova Pro Headset White today and Im having trouble with all the settings. i can live screen share in discord, applications are ready to go(pic attached). If support can help that would be a lifesaver. 🙂
Thanks everyone for taking the time to read this.
Love DrPoon
I DON'T WANT TO BE IGNORED AGAIN
why dont my auto clip settings save
That's not how this works though? You're not entitled to a response :)
fair enough
Noticed it too when i check sonar it doesnt detect the Virtual, whilst my computer does. Pretty sure this is the reason my headset keeps muting itself when there is low sound playing
can someone explain to me what this link output channels toggle do?
i've read the warning message and I literally can't understand what it says (i may be r-tarded)
Where is the setting for that AI Clearcasting thing?
@modest grailfirst rule of electronics and audio always check your connections
@wicked mossif you need therapy @stark rampart said he knows a good one
@fair skiffyes if you read the instructions like we did you would know 🤓 ok ok i'll make it easier on you look up how to use backup device switch
@dusty cryptsteelseries.com/support
@pliant lindendid you do a google search ?
can someone help me #1241263571460030546
@mossy wharfsteelseries.com/support
@vapid surgedid you use the audio splitter if your on a desktop erm laptop harder
im on a laptop and it uses a dongle so i dont have a splitter or anything
@rotund nymphsteelseries.com/support
@vapid surgedid you extend the dongle away from laptop ?
wdym
no i didnt change anything on the physical stuff it just stopped working after the first day
output still works its just the mic
@vapid surgedongle = wireless so if paired correctly and you have used the dongle extender cable to move it away from the laptop it should all work (DO NOT PLUG THE DONGLE ITSELF INTO LAPTOP USE THE EXTENDER)
unplug it and replug it into a different usb port to force reinstallation of the usb drivers if you have to re-pair the headset to dongle
I already have therapy...
@wicked mossthen why do you need us
are you telling me that I should stop "raging" if no one is texting me back
@wicked mosswell i have no idea what your problem is but if it's something that can be solved by going to steelseries.com/support you probably won't get it answered
I mean, yeah, fair point that its useless what I'm doing. I get it. But don't put that with the mantal health of someone in. Seriously
i tried and still doesnt work
that was a bit of banter fun
I just want to text. But as how I did is the next problem. I get it
My apologies
@vapid surgeok have you tried resetting your headset
@polar quiver but again. Pls don't but the mental health of someone in this. its not cool
@vapid surgeyou know what i am going to sayd next don't you ...... return to retailer if under 30 days for a replacement
alr
@wicked mossi have a neuroligical problem it not going to stop me also i have the right i used to work as a psychiatric nursing assistant so i will if you take offence at that then thats on you
@wicked mossalso one more bad text and i will be blocking you
nonono thats notwhat I mean ( even when I have asd) My problem here is that my expectation was just that I wanted the attention of the community because for me personally the topic I've mentioned was kinda important to me and I didn't wanted to see going down, because everyone expects support here. so thats why I made it a little "drama" that no one replied to my messages. thats all.
and for one more time. stop putting my mental health in there
I don't like it that people say that I need therapy because of my behaviour!
@wicked mossyour blocked bye this is for peeps with headset and software issue's that cannot be solved normally
youy don't want to listen, fine.
this sounds like a you problem
@rigid geyser we have a problem here
i tried to explain the old mf my behaviour here, even when I see it myself that this was wrong what I did. but the continuesly told me that I need therapy and didn't said anything bad at all. but now he blocked me for.. an explanation!?
@stray axlei am no good with keyboards maybe someonelse with that knowledge can
can someone explain to me what this link output channels toggle do? i've read the warning message and I literally can't understand what it says (i may be r-tarded)
this means that anywhere where the audio will be given out will be connected to once and porpably do and give out the same ausio
Hi, how do I turn on "hearthrough" on my SteelSeries Arctis 7 wireless headset?
I just installed the Steelseries engine but can't find the specific setting
you don't
because it doesn't have rapid trigger?
i have no idea what a "delte deley" is
not necessarily strictly a Steelseries product question but anybody know how to remap my keyboard's Y key into a ¥?
Hello, I just purchased a ARCTIS NOVA 1 headset, and the audio is working fine, its just the mic quality isnt great, can anyone help me with this? I downloaded the app and messed with the settings, and that seemed to help a bit, but it still isnt that good. Can anyone help me with this?
hey i boght steelseries arctic 7 wireless and i want a sonar settings for r6 to be able to hear footsteps clearly can someone help me with this?
So does the nova pro wireless not play nice with Linux or something?
There's no official support so you're on your own with it
He said "if you need", not that you do need it. Also be nice to people. Have a break from the server, might be good for you :)
I think a lot of my issues are with me trying to use them on my steam deck honestly
@stark rampart Can you please help me with my Arctis Nova 1 headset?
Seems likely, you can always use them in wired mode with the mobile audio cable and plug them in directly
I would if I could
Well my mic is not working well and the quality is very poor. Do you atleast have any tips??
I don't, please keep in mind that mods doesn't work for SteelSeries and there's no support staff here :)
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.
If you'd like support from other community members, please make a post in #community-support.
Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
Also a little busy at work so just helping here and there where I can :)
are you busy right now?
What does that mean?
Kinda
Gave him a time out so will be a little before he can answer
are any of you guys english speakers or are you all from nigeria or india or something?
Why do you ask?
I don't think my English is bad? :D
I'm from Denmark though so English is my second language
my sonar don't work any one help?
mine works sometimes and other times not so have fun waiting for a reply
bruh
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Twitch: https://www.twitch.tv/steelseries
have this issue i cannot seem to fix
I installed a new monitor today
and now its only playing from my monitor even tho its setup for my headset
also the mic is not showing up aswell ?
In the Windows sound settings, what is the output device set to?
I just uninstalled sonar gonna test that real quick
I also used to have virtual desktop for VR and forsome reason those two apps were not compatible
What the fuck is going on? I am having this issue in chat where peoples volumes are going all over the place in my headset. It is NOT discord volume. It is My Headset doing something weird.. like trying to adjust everyones voice or something..
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.
If you'd like support from other community members, please make a post in #community-support.
Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
I don't know much about Sonar, but I think this might help the sound play through your headset instead of your monitor:
In the GG settings, scroll down in the left menu to find "Backup Device Switch", and if there is a Device Priority List, then ensure your headphones are at the top of that list.
Bro what is wrong with this Aerox 9 mouses, is the second one which broke
This one have 1 month... 1 led burn under it.. and now the mouse is not working anymore
Bye bye Stealseries... Good keyboard but mouse you still have alot of work to do
I might just return these nova pro wireless, it's so weird that my old 7p is still better but it's so much more plug and play friendly and that's what i want
You should do as you want :)
I ain't getting rid of mine :D
mouse💀
You most likely never confirmed your email. If you reset your password via email it should fix itself
I wish I didn't have to
Can some one help me pls
Of course :)
My arctis dont work, i go outside for a while and only mic light red but i cant turn off/on them
I have a feeling that there might be a 5G antenna near me but I might be wrong 😅
Ok
Let me try
Thank you
alas, i've tried that, but that didn't work...
Do you possibly have any other tips? :/ Or perhaps it's bugged on the Steelseries' servers side and everyone's having da same issue?
Try it again or make a new account
If you have a gmail account you can easily use the same email by adding a +text to it
like if you email is draky@gmail.com you can do draky+steelseries@gmail.com and it will count as a new email but still go to your main email
And it will show up in gmail
It's super handy
til that's a thing.
It's neat, right?
bro steelseries gg wont launch for me someone please help me
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Discord: https://www.discord.gg/steelseries
Twitch: https://www.twitch.tv/steelseries
still didnt work 💀

Steelseries we dont know what to make next let just make the artis nova pro wireless white for easy sale
hi, probably after windows 10 update i don't hear any sound in my headset after choosing sonar option, any solution? the stadard headset chat and game are working perfect, but sonar not
I had the same problem, and I seem to have fixed it by doing this:
In the GG settings, scroll down in the left menu to find "Backup Device Switch", and if there is a Device Priority List, then ensure your headphones are at the top of that list.
When i first turned on my steel series arctis pro I was able to hear discord and my game on a PC. I installed the GG app and now i can only hear discord. ANy ideas?
shouldn't have installed the gg app 
at least urs launches
Its not even registering my device anymore
ive tried uninstalling sonar that did not work
anyone know what the new TKL 2023 Update was for?
It says no options even after uninstalling sonar, and reseting headset
Is there a way to system restore or reformat my arctis nova pros? During an update where it days not to unplug/turn off etc. I definitely did that... multiple times
And now I feel like I'm missing sounds idk.. could just be cod too haha.
i fixed it!
i just plugged my headset into the computer lol
seemed to work idk what happened but its working now
Oh! xD
sat here for hrs messing with random stuff decied to just plug them in LOL
thanks lada
No problem! ^-^
i had to exclude my monitor
When I add I try to put my stream mix as the output in discord, it no longer allows it as an app to be routed. Does anyone know why?
Can some one help me with my head set pls?
anyone experience static sound on nova 7? this is my first time using steelseries headset
I need help with my arctis pro nova wired : (
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.
If you'd like support from other community members, please make a post in #community-support.
Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
guys i just got the steelseries arctis prime and when i connect it to pc i cant hear anything and when i look in sound settings i did not found it, it's like the driver does not detect it, no output and no input. i tried on windows 11 and windows 10
how do I fix the discord mic problem on the arctis nova pro wired
anyone else having this issue where the drivers are gone?
what drivers
maybe I shouldnt have bought steelseries man
maybe
Hi there,
Did you have too sound issue when the are on discord and you lanch another media (like yyoutube video) and the sound of this antoher media is awefull ?
There used to be sonar gaming, sonar chat, and mic
Imma just buy razer next time
It was fine last night. Was there an update or something
@stark rampart
Hello
my mic is not working but when i play a youtube video the person im on vc with can hear the video but not me
how do i fix it?
guys can you help to i cant connect my bluetooth im using steel series artics nova 7
im using the arctis nova 1 btw @stark rampart
Please don't ping mods or staff for support :)
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.
If you'd like support from other community members, please make a post in #community-support.
Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
ight
how do i change left right balance on my arctis 7
I just received my RMA headset 3 days ago, and every single f*cking time my headset turns off I have to go back to sonar and manually change it back to my headset, why is this a thing?
honestly this GG software has been the biggest headache in my life for the last 3 years, why can you not have a software that works flawlessly
@delicate briarclick the orange bar
@delicate briarreinstall gg
@sweet fractaldid you read the gg instructions for setting it up ?
@daring tapirread up on discord
@crisp pollendoes your headset have that feature ?
@cinder latchuse the audio splitter cable if on a desktop if on a laptop you also need the opposite female splitter
i am
its not working still
@cinder latchcall me
1 minute im in a siege match
lol
lol
you plug it in, you turn it on
done the same for all of them
good does it work ?
nope, every time i restart my pc or change battery it defaults to my speakers
did this before the priority feature also
fresh installed and cleared temp files
@sweet fractalyou have to set not just game but all of them
any updates on how to make the 'Something went wrong. Check your device's status or pick another one.' work again? i tried downloading an older version but steelseries keeps updating without my consent...
@polar quiver
solution: go to GG app > settings > backup device switch > move all playback device to excluded > move them one more time to the playback devices, with your headset on top > do it for chat, media etc.
Is there like a way to disable that annoying ass Auto Clip sound?
here bro
Oh
Thank you
why on my apex pro oled screen appears c2
wtf is this
pls delete it. it is awful
@sweet fractaldoes it work now
and awful arrow
Who even looks at that screen
ok nvm i can turn off that in settings
my sonar does not save the output device in the mixer tab is there a fix?
i have to choose the right game audio to which device whenever i strt up my pc
anyone else having the issue? or am i the only one
same here
yeah its their new feature in settings its annoying af
Hello guys, I'm considering to get an Arctis Nova 1 mainly for competitive gaming. I use a 5 years old laptop. Do you guys think it's a good choice at this price?
(My old one is Arctis 3 2019 edition which always has this low volume problem whenever I shut down and turn on my laptop again for some reason)
anybody got any headset suggestions i should get like top 3
i was thinking like arctis 1 wired or wireless i can't decide
whats the diffrence? just colors?
Everytime I restart my computer, these default to my desktop speakers...any way to fix this?
Go to GG settings/down to Sonar tab/Backup device switch and you can set the order and exclude devices from there
Does anybody have a setup for getting a stream deck to just open the GG program?
Also be warned that this fix is not 100%. It'll stay most of the time, but occasionally it goes wonky and you have to set it up again. I just had to reset mine as I was going through the steps to provide that walkthrough. If you're on NVIDIA, I can say that driver updates mess it up every time if you a clean installation like I do.
That's probably what did it. Clean install of driver updates
anyone have good preset for boost footsteps eq?
thank you
probably. do you have the GG software? you can check battery level in Engine
Seems to be a common issue. I'll reach out to them but I doubt they are able to assist me with the matter. Thanks tho 🙂
I have to unplug the usb-c cable and then plug it back in for the sound to come back. Surely that's not how it should be working, no?
I got problem
this is my first time with wireless headphones and how to charge them?
I got SteelSeries Nova 4X
Hey, has anyone faced the issue where moments service is using 0% gpu and it wont clip anything unless i turn on desktop capture?
I never tried this thing out
@dusty cryptyes unless there is something else going on
@candid cragquestion how much harddrive space you got left and how much ram installed ?
@dapper ironnop the p and x are for the playstation and xbox ones
.
Around 25gb left, 32gb of ram installed
@candid cragokwindows does a pagefile for virtual swap drive ok right so it uses your 32 gig and multiplies it by 1.5 so your page file needs to be 48gig and you only have 25 gig left if you can move the page file to a drive with more space or free up some space on your main drive
so it cannot effectively clip or do anything else becareful as you can also end up corrupting windows
ive been using it just fine for the past 6 months and i had less than 20gbs available, it just suddenly stopped working today
Usually it uses 20% of my gpu, now its just at 0% and thats why its not working
If i end task then it comes back and it works fine till i tab out and it goes back to 0
@candid cragok you carry on when it totally messes up i have gone on holiday
i am speaking from experience
@candid cragdon't take my word for it ask linus or another youtuber
So ure telling me if i delete a game rn to have over 50gb of storage it'll work?
yup as long as your clip don't take up any of the pagefile space of 48 gig
once you delete make sure you reboot first
80gbs available now, rebooted and still not working
Idk what the storage has to do w anything rn my issue is the gpu usage
open cmd with admin rights at the prompt type
sfc /scannow
let it run then reboot
where can i ask for help
@storm karmagod isn't around right now but i am the next best thing 🙂
well alr i think i have a rival wireless 3 but its flashing pink
and wont connect
is it broken?
@storm karmadoes flashing pink mean it needs charging ?
guys can i ask a question on the voice chat
about steelseries sonar
i couldnt find my question in questions
can anyone help me ?
Still not working
is that arctis 1s any good still
please 😦
whats ur problem
it's some kind of sound level regulation problem, isn't it?
i hope there is some heroes to help this poor guy
😭

Can I get some help with my headset?
The thing is
Well
Hmm
Airy and distorted so to speak
Hello, I have a microphone problem. I speak like a robot, how to solve the problem? Thank you for your reply !
Huh
sup
Howdy hey
Can someone tell me how the f I can actually charge my headphones?
like that thing
that charges them
Bro I’m more lost on this
they are wireless btw
Ya mine are wired but sound like actual trash so
are you from south?
Hmm
alr
Ya
I got some but they are older
Think so
North Carolina
Ya
Ya i paid 60$ bucks for these
And the other one that I wasn’t a fan of sound so much better
But I’m not home to grab them
i will come to voice chat if u are available
I am now
Hello, I have a microphone problem. I speak like a robot, how to solve the problem? Thank you for your reply !
but i cant come support channel its full 😦
alr
I like these random generated nicknames

do you know why when I speak I have a robot voice? instead I don't have a voice modifier...
look at my screen
.
let me see bud
maybe because of option
or maybe because of your headphones
Ik that for example my wireless ones (Nova 4X) sound more robotic than my wired ones
but idk
maybe also check setting on your pc/laptop
with sound and stuff
Does anyone know how to charge Nova 4X?
Thank you very much, I think it's an option... I'll try to fix it
Yeah
try this out
when I was using them for the first time
idk what to do
but then I clicked on Bluetooth icon and then to sound on my windows 11 setting and I choosed "Steelseries Nova 4X"
guys, is arctis nova 1 good for competitive fps gaming?
well
thank you you manage!
Nova 1 is very lowkey one
like
idk
what would u recommend for $100 budget
I got Arctis Nova 4X wireless
they are not that bad
but you only have to charge them
when it comes to price idk
I got them for bday
but I can check
if u want wired, i suggest the acrtis 5 its great
yup
I was thinking about these
the wireless part alone would go beyond my budget
thanks anyway
