#πŸ’¬-general

1 messages Β· Page 83 of 1

warm scarab
#

is the mic facing the correct way

sour ridge
#

i have the flat side towards my mouth

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Is that right?

warm scarab
#

lemme look it up

sour ridge
#

yes looks right..

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i have the same little indent outward

warm scarab
#

interesting, it has 2 mics, one is supposed to suppress noise and the other to pick up you talking

#

seems like they're reversed for you

sour ridge
#

i can try flipping it around..

warm scarab
#

i mean that would be a quick fix but

#

still confusing

sour ridge
#

hmm not much difference however when im turning it it was REALLY loud

#

so it picks up my fingers i guess

warm scarab
#

what about disabling ANC

sour ridge
#

not sure how to do that on the wired version

warm scarab
#

you got the dac?

sour ridge
#

yea

warm scarab
#

look there

sour ridge
#

ah ok wired version does not have anc

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per reddit

warm scarab
#

hmmm

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weird

sour ridge
#

thanks anyway

#

ill keep playing

warm scarab
vagrant urchin
#

i tried with the username and password already. and it still didn't work

warm scarab
#

i call cap af, cause i hear HELLA WHITE NOISE

lone basin
#

hi, I have a problem with my keyboard, it is an Apex Pro TKL 2023, it lights up but the keys do not work
I'm on Windows 10
Someone can help me pls ?

lone basin
warm scarab
#

reset the keyboard

lone basin
#

i can't

lone basin
warm scarab
#

wait is that a good keyboard

#

i was gonna buy it

lone basin
#

i dont now

warm scarab
#

i think you locked it

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press steelseries key + left windows key

lone basin
#

I try but didn’t work

warm scarab
#

1: Unplug the keyboard, hold the scroll wheel and media button (top right), and plug the keyboard back in while holding the buttons

#

that should reset it

lone basin
#

no didn't work to

warm scarab
#

;/

lone basin
#

😦

cloud cedar
#

hi hi

stray axle
#

Culo

wise warren
#

the usb for my headphones is like this and nothing works

#

i need help

lean solstice
#

@wise warren Please re-plug the USB cord into a new USB jack on your computer, and let us know if that works.

normal sun
#

help

#

not detecting my microphone

kind ferry
#

how do i hear louder on my arctis nova headphone

ionic dew
#

Hi all, can you tell me why audio routing applications may be missing ?

normal sun
#

can someone help me

#

sonar doesn't detect my microphone so i can't talk on discord

normal sun
#

help please

visual drum
#

Anyone know what screwdriver is needed to open arctic 9

#

There’s a lose screw or something inside I can hear rattle around

copper meteor
silver fog
#

i wanna know if there a steelseries app for mobile

#

or no

light wasp
#

hi, idk what to do, my arctis nova 1 doesn`t normally record my weak voice, i played with sonar equalizer but still. do u have any suggestions for settings?

scenic pier
#

guys if i have an i3-6100 and a gt 1030 i can support moments?

gentle haven
#

hello i have a steel sires actis pro headset that came with a gamedac sadly i have misplaced the gamedac and was hoping someon could help me get the microphone working on the headset wihtout the use of the gamedac

gentle haven
#

the mic doesnt show up as an input

warm scarab
#

connect it

gentle haven
#

it is plugged in but it doesnt show

stark rampart
gentle haven
#

through the aux

gentle haven
stark rampart
wise warren
gentle haven
#

its pluged in as one as i only have the one

#

it is a full size jack

stark rampart
#

Make sure you are using a combo jack plug in a combojack port

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otherwise the mic won't work

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I gotta get some work done (not SteelSeries πŸ˜…)

gentle haven
#

it is a combo but idk

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but good luck with work

stark rampart
#

ty

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And good luck getting it fixed :)

gentle haven
#

im more frustrated that i lost my dac moving stuff

wheat compass
#

hi im using the arctics nova 3 and it seems crappy on discord but when I hear myself with the side mictone it sounds better. help?

stark rampart
#

You can buy it on its own?

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And I'm gone again :D

gentle haven
#

sad thing is i purchased the headset at that cost

stray axle
#

how do i make my mic as loud as possible with steelseries sonar and pc settings

random agate
#

could someone pls help me with my little problem with sonar software cuz no one wants to answer me on community support

warm scarab
coarse goblet
#

does anyone know how to fix when fortnite doesnt show in game detection and when i add the .exe file of fortnite it doesnt show fortnite again pls help me

pastel galleon
#

Hey, what are the selling points of the Alias mic over something like a Yeti?
I LOVE Steelseries - literally ALL my PC peripheral are from them - but I have a hard time justifying the price of this mic.
Please convince me πŸ™‚

manic owl
#

#giveaways know where it is but I’m in an other country πŸ₯²

tight dome
#

can someone help me

#

my clips are not recording sound

normal kiln
#

Does anyone know why this happen and how I can fix it?

desert basin
#

Guys is sonar down?

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HELP??

zinc tusk
#

.

warm scarab
stray axle
#

what is the loudest equalizer settings

warm scarab
#

@craggy chasm

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get in here

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when yall doin eu events

frigid dome
#

i have a question

cerulean sparrow
wild phoenix
#

bro just casually pinged mayday

frigid dome
#

how come that i paid 150€ for a mouse that RANDOMLY decides to disconnnect itself in moments when i need it the most?

wild phoenix
#

wdym

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what mouse

frigid dome
#

Aerox 5 wireless

wild phoenix
#

oh

#

i thought it would be wired idk

frigid dome
#

and don't tell me it's my fault or my setup, because my cables are from Volutz, i don't trust that cheap SteelSeries cable

wild phoenix
#

it aint cheap

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i use wired

frigid dome
#

and the receiver is right in front of the pad

wild phoenix
#

yeah im just not sure

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its probably the mouse or the pc

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im not much help i know

frigid dome
#

and don't get me started about the Apex Pro keyboards, there's a reason why i went with Wooting instead

wild phoenix
#

are they really that bad?

tepid quarry
#

i'm back yet again because this stupid headset refuses to function properly

frigid dome
wild phoenix
#

am i just the only person that hasnt had issues with steelseries?

tepid quarry
#

the device is paired, why is it and sonar not working

warm scarab
#

really good amazing headphones, really bad software

dreamy sedge
#

For glory

wild phoenix
#

nah the software is fine for me

tepid quarry
#

this thing is a pain in the ass

frigid dome
wild phoenix
warm scarab
dreamy sedge
#

POG

warm scarab
#

still gonna click

#

but headphones matter to me

#

but i honestly feel like steelseries pays these tech reviewers tbh

lean solstice
tepid quarry
#

the thing that doesnt make sense to me is i can plug the headset dongle into another USB slot and at least then i can hear the damn audio, but after nearly 10 minutes, i still can't access my sonar settings in gg

#

it's still just loading

frigid dome
#

Ok, first pic is... well, was my Arctis Pro. The swivel broke from the INSIDE, just 2 weeks after the warranty ended. 250€ back then for THIS?

2nd pic is the Apex Pro i've used for 3 years... Yes, i took it apart to clean it, yes, i know what bullshit SteelSeries did there and for 230€ back then it's unacceptable

faint apex
#

my

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microp0hone

faint apex
#

is not

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working

frigid dome
#

then there's the QcK+ Pad... The first 2 weeks went fine, but as soon as the coating went off the entire pad became unreliable

wild phoenix
#

ive been using steelseries for a while and had no problems

frigid dome
tepid quarry
#

it's honestly so disappointing how bad the support for these products is, every time something goes wrong with my headset I look up the issue and at best I find a post on reddit for a similar issue that has no solution

warm scarab
#

are the artics pro and artics pro wireless different

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cause mine dont look like that

frigid dome
#

idk

wild phoenix
frigid dome
#

anyways, yeah, i'm abandoning my shitseries stuff for good. The quality is abyssmal, the support awful and the software a freaking bloatware

#

and as soon as my Sora 4k arrives i'm going to yeet that Aerox 5 against the wall, as hard as i can

warm scarab
#

besides the bluetooth sidetone issue i got and some software issues (which hopefully will be fixed soon) im p happy

tepid quarry
#

like the headset was great when it was still working then one day it decided it was done, now i cant use sonar and the thing doesn't even make sound if the dongle is plugged into certain usb ports on my computer that work just fine with every other device I own

frigid dome
#

the fact that a company like Wooting does better than a million dollar company like SteelSeries shows perfectly that they don't give a damn about us anymore

wild phoenix
#

whats wooting

#

never heard of it

tepid quarry
warm scarab
#

didnt steelseries get bought for like 1.1b

stark rampart
frigid dome
warm scarab
#

but thats dutch

wild phoenix
#

okay

warm scarab
#

known for their quality

stark rampart
tepid quarry
#

Razer also makes good products, I have two keyboards and the wolverine ultimate controller, very happy with all of them

frigid dome
stray axle
#

Is there a place I can get help for Moments?

smoky pine
#

when i load up steel on roblox, Roblox just crashes

stark rampart
wild phoenix
tepid quarry
#

interestingly enough, none of my razer products have ever stopped working for no reason whatsoever

stark rampart
#

Yw

faint apex
#

my microphone stopped working again on my arctis nova pro after i unplugged it...

tepid quarry
wild phoenix
#

yall got like viruses or smth cause my software hasnt had issues like yours

stark rampart
wild phoenix
#

same

stark rampart
#

Or other issues for that matter

faint apex
#

my mic is my only issue

wild phoenix
#

the support is bad tho

wild phoenix
faint apex
stray axle
wild phoenix
#

imo headset mics are kinda bad

#

cause its sorta like an extra feature

tepid quarry
faint apex
#

i would use my normal mic but i dont have any more usb options

wild phoenix
#

so they dont put all that effort into it

frigid dome
#

good for you then, but I'm using their stuff for around 5 years now and encountered all kinds of issues

faint apex
#

all my usbs are taken

wild phoenix
#

cause it would just raise the price

#

for an extra mic

tepid quarry
stark rampart
wild phoenix
#

i got like 4 usbs left

faint apex
#

im on a laptop

wild phoenix
#

BRO

#

oh okay

#

makes sense

tepid quarry
faint apex
#

i plan to buy a new pc soon

tepid quarry
#

This is what I use

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It's 12 bucks and works with 3.0

faint apex
#

my other mic is only 20 dollars same quality as the headsets mic

stark rampart
#

They had a lot of QC issues with headsets back then, but haven't had any issues for many years

faint apex
#

headset might even be better

#

so

frigid dome
#

from breaking down on me by just normal wear and tear up to the real weird shit like the Apex Pro refusing to control the volume or just straight up crashing

faint apex
#

i just wanna know how to fix the mic

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i had it working before

warm scarab
#

as for wear and tear idk ig thats ur fault kinda

stark rampart
#

I've probably used at least 100 SteelSeries products over the years through work and personal

frigid dome
faint apex
#

i love my steelseries stuff

warm scarab
#

shouldve wear and tear less tbh

warm scarab
wild phoenix
warm scarab
#

but hopefully itll get good

faint apex
#

best keyboard and mouse ive ever used

warm scarab
stray axle
#

I wish Moments could clip my FiveM. I've seen others doing it but mine just refuses to clip it

stark rampart
faint apex
#

but does anybody know how i can fix my mic

wild phoenix
#

do you guys like treat your products bad or something? cause i dont have any issues

faint apex
#

nothing has worked that ive found online

faint apex
wild phoenix
#

like most of these complaints sound like theyre caused by bad management

faint apex
#

then i got it working

stark rampart
wild phoenix
warm scarab
faint apex
#

then i unplugged it

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and boom

wild phoenix
#

yea they gotta fix a lot of stuff

faint apex
#

not working again

stark rampart
faint apex
#

i bought a warranty so i might just go get another pair

warm scarab
faint apex
#

i cant remember how i fixed my mic before

frigid dome
#

Look at Wooting. You can change the settings of their keyboards in a BROWSER. You don't even need to download a software.
Another strong contender is Audeze, their software is just 90 MB and covers the most necessary stuff, no Sonar, nothing and yet still does better than the Arctis series

warm scarab
#

give it time my friend

#

itll be good eventually

frigid dome
#

and no one, really no one advertises their shop or software in their own software as much as SS does

faint apex
#

can someone

#

please

#

help me fix my mic

wild phoenix
frigid dome
faint apex
#

ive checked

warm scarab
#

"FREE ||glitches||" is what shouldve been advertised tbh

faint apex
#

how do i turn off sonar

#

i think thats why my mic isnt working

warm scarab
#

uninstall it?

faint apex
#

huh

wild phoenix
warm scarab
#

i dont think theres a way to actually turn off sonar

faint apex
#

stupid

wild phoenix
#

just uninstall

faint apex
#

really stupid

frigid dome
grave magnet
#

wojo

faint apex
#

so where i do uninstall sonar

frigid dome
#

including stuff SteelSeries didn't even figure out yet

wild phoenix
warm scarab
wild phoenix
#

oh yea

#

thats annoying

faint apex
#

where do i uninstall sonar

wild phoenix
frigid dome
#

Wooting also allows you to mod your 60HE the way you want. Custom case, different keycaps, different foam, plate? You can it, you can do it with your Wooting

wild phoenix
#

just search uninstall or delete programs

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in the start

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and uninstall steelseries gg

warm scarab
stray axle
#

can any1 tell me how can i make my mic as loud as possible (arctis 7p+)

warm scarab
#

there goes my mic

#

all i had to do was open sonar lol

wild phoenix
#

yall got viruses smh

warm scarab
#

nah

#

its stupid. connecting a ps4 controller to my laptop fucked it up

faint apex
frigid dome
wild phoenix
#

but i never had issues with gg

frigid dome
#

and asked for more money than Wooting did

wild phoenix
#

or sonar

wild phoenix
#

wait

faint apex
#

ok let me check my mic without sonar

warm scarab
wild phoenix
#

so most bad reviews i hear from you guys for products is just bugs and stuff

faint apex
#

still not working..

warm scarab
#

bugs should get fixed tho

wild phoenix
faint apex
wild phoenix
#

but i've never had issues with my products

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so i dont understand

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what yall are doing wrong

faint apex
#

hasnt it been over a year since these headphones came out with bugs

wild phoenix
#

except for the mic issue

#

thats just

#

stupid

frigid dome
warm scarab
#

buys 300$ headset cant even turn off sidetone when connected to bluetooth device(phone calls)

faint apex
#

the mic is the only issue i have

#

i like steelseries keyboards n stuff but these headphones

#

meh

wild phoenix
faint apex
#

they are fine without the microphone

frigid dome
#

forget it, you'll experience it one day yourself

wild phoenix
#

does it not work

warm scarab
#

steelseries shouldnt advertise bluetooth compatibility

#

cause theres no options to configure anything besides volume

frigid dome
faint apex
#

how do i check if my mic is muted on the little panel thing

frigid dome
#

same price, but by far superior quality in every term

wild phoenix
#

i havent seen a better brand so someone lmk

warm scarab
# wild phoenix its in gg engine

not bluetooth, the 2.4ghx connection yeah, but bluetooth nah only configuration you get is "BT volume", so here i am with 300$ headphones(i didnt pay that much for them but still) and i have to listen to myself talk on phone calls

wild phoenix
#

wooting sounds good

faint apex
#

steelseries headphones starting to seem a bit mediocre

wild phoenix
#

so i cant see ur view sorry

faint apex
#

my 20 dollar headphones didnt have any bugs with the mic

frigid dome
warm scarab
wild phoenix
frigid dome
#

bs

wild phoenix
#

then why is it on

warm scarab
#

i dont want to hear myself on phone calls (which SS advertises asa thing you can easily do especially with chat mix"

faint apex
warm scarab
faint apex
#

but far to much bugs

wild phoenix
warm scarab
#

nope

wild phoenix
#

what headset

warm scarab
#

artics pro wireless

wild phoenix
#

oh okay

#

wait

#

so you cant disable the sidetone

warm scarab
#

cant disable sidetone on bluetooth mode

wild phoenix
#

oh

frigid dome
#

ngl, SteelSeries is losing in every category atm, their headsets got beaten by Corsair, Razer, Audeze, TurtleBeach and even Logitrash

wild phoenix
#

logitech is mid

warm scarab
wild phoenix
#

i had a turtle beach headset

faint apex
#

why release stuff with bugs..

wild phoenix
#

it broke after 2 months

warm scarab
frigid dome
#

their keyboards get the shit beaten out of a company that doesn't even have 50 employees and mice? Did you see any pro using a SteelSeries mouse?

frigid dome
warm scarab
#

then god forbid you have ELECTRONICS near your headphones, you know that are meant to be used for ELECTRONICS

#

youll get hella white noise

frigid dome
#

easily 1 week of battery life, awesome sound quality, built-in mic, detachable mic, side tone, companion app, noise suppression, BT 5.3 LE

warm scarab
#

constant hiss, even tho they say " the DAC automatically switches channels for no interference" utterly BS

warm scarab
warm scarab
frigid dome
#

well, yeah, the Audeze Maxwell are a bit pricey with 400€, but they're definitely worth it

wild phoenix
warm scarab
#

sometimes it does switch channels then it comes back like 10 seconds later

faint apex
#

WOW! UNINSTALLING STEELSERIES SHITTY SOFTWARE FIXES MY MIC

#

what a SURPRISE

wild phoenix
#

not for me

tepid quarry
#

so anyway had a good talk with a few people earlier but my headset is at least functioning at an acceptable enough level that i can do what i need to so im leaving this place, ill see you all again someday, whenever it stops working again

warm scarab
faint apex
#

its almos like THEIR SOFTWARE fucking SUCKS

wild phoenix
#

thats ur engines issue

#

or something u did

#

cause idfk what yall are doing wrong to your stuff

warm scarab
faint apex
#

a million dollar company shouldnt have issues with stuff like this in their software

wild phoenix
#

is there any other good softwares

warm scarab
#

guess what steelseries support told this man

faint apex
#

im buying different headphones next time

wild phoenix
#

or something in ur pc

warm scarab
#

reinstall the app

faint apex
#

@frigid dome whats some headphones you recommend

frigid dome
#

depends on whatcha wanna spend

faint apex
#

i got money

frigid dome
#

and if you want a headset or headphones

faint apex
#

preferably a headset

wild phoenix
#

wait wait wait

#

theyre different?

frigid dome
#

is the mic quality important to you?

warm scarab
wild phoenix
#

I THOUGHT WE WERE TALKING ABT HEADSETS

#

BRU

faint apex
frigid dome
#

Razer Shark v2

#

their mics are currently unbeatable with an insane quality

faint apex
frigid dome
#

lemme check

#

sry, meant the blackshark v2 pro

wild phoenix
#

why do yall use headset mics omg

faint apex
#

ooh

frigid dome
#

should be around 200 bucks

wild phoenix
#

theyre so mid

faint apex
wild phoenix
#

you can move it

#

just put it below your mouth

faint apex
frigid dome
#

some people don't wanna have a cluster fuck of devices and keep it as simple as possible

faint apex
#

or at least ill try to remember

warm scarab
#

i prefer portability, which is why i game on a laptop

#

fit my whole gaming setup into a backpack

faint apex
#

i remember the last razer headphones i used were extremely comfy

wild phoenix
#

you act like it clogs the whole setup

warm scarab
#

plus doesnt it feel a little weird having a microphone float around ur face

wild phoenix
#

where is blud goin

warm scarab
wild phoenix
#

oh okay

warm scarab
#

work related, and i cant obv bring a pc with me

frigid dome
#

if you want some kind of mediocre mic quality and prefer listening to music instead with an insane quality:
Audeze Maxwell

Something that gives you a true advantage in games?
TurtleBeach Stealth Pro

Mic quality at its peak?
Razer Blackshark v2 Pro

wild phoenix
#

okay makes sense

frigid dome
#

only if you buy their cheap stuff

warm scarab
faint apex
wild phoenix
frigid dome
# faint apex do the blackshark headphones have good audio quality

Razer just released a new version of their BlackShark V2 Pro Wireless gaming headset with this new 2023 version. With a brand new microphone, increased battery, and onboard EQ storage, is this upgrade worth it over the original 2020 V2 Pro headset? Let's check it out!
β€’ Buy it here: https://amzn.to/42e72ot
β€’ 2020 Blackshark V2 Pro: https://amzn...

β–Ά Play video
tall thunder
#

I'm a bit confused with the Apex Pro keyboards
How outdated is this version: STEELSERIES Apex Pro, OmniPoint 2.0 Switch
What's the difference between that and the newest 2023 versions?

faint apex
#

amazing,. now without sonar my headset wont play audio

wild phoenix
#

thats a u problem

wild phoenix
#

@frigid dome why do u hate steelseries so much

#

u just point out the bad

#

n ignore the good

frigid dome
#

the 1.0 allowed you to adjust them from 0.1-4mm the whole time

tall thunder
frigid dome
#

to open your eyes here: Other brands do better for less

wild phoenix
#

i havent heard a reason why

warm scarab
warm scarab
#

software is mid

faint apex
#

if the engine wasnt shitty and make the product BREAK

warm scarab
#

if that

frigid dome
river merlin
#

does anyone know why gg never works?

warm scarab
wild phoenix
#

its you

faint apex
wild phoenix
#

or settings

#

or a virus

faint apex
#

when this is how it worked right at the start

warm scarab
# wild phoenix engine isnt bad

ive been here for a few days and i can say that, 90% of the people that join this discord is cause they have issues with the software

wild phoenix
#

all i hear is critic complaints

#

nothing good

#

yall just ignore anything good about them

#

and glaze the others

#

and dont point out the bad on others

#

im done arguing omg

frigid dome
wild phoenix
#

yall got a fake steelseries engine or products fr

warm scarab
#

like im saying i got 3 complains with my headset, wifi noise, cant disable sidetone on bluetooth mode, and the software is bad

wild phoenix
#

i havent had a SINGLE FUCKING ISSUE

#

ITS BAD MANAGEMENT

#

ITS A YOU PROBLEM

#

OMG

warm scarab
#

lets hope it stays that way

faint apex
frigid dome
#

well, good for you then. We'll talk again in a few weeks

stark rampart
wild phoenix
#

no issues

faint apex
#

the engine shouldnt make the product break

wild phoenix
warm scarab
faint apex
#

it does

wild phoenix
#

its your settings

stark rampart
wild phoenix
#

or pc

faint apex
#

i have default settings..

stark rampart
faint apex
#

engine should work with all pc's too

wild phoenix
wild phoenix
faint apex
#

the software effects the product

frigid dome
wild phoenix
#

what am i missing

faint apex
#

i hhave had a worse experience with my headphones using the software

frigid dome
#

or the fact that a firmware update broke the Apex Pro v1 and its OLED screen?

river merlin
frigid dome
warm scarab
# wild phoenix ITS A YOU PROBLEM

chatmix doesnt work cause you have to have both on the same playback device, but why have these modes then, the headset has two audio modes, gaming and call mode, so only way to use chatmix is to either have my calls in gaming mode (which chat mode is prefered for better performance) or game and call in chat mode (which works fine for calls but not gaming)

wild phoenix
#

where

#

how long have u had it

wild phoenix
warm scarab
#

i cant do anythign about it cause sonar adds like 50 different profiles

wild phoenix
#

try changing it from there

frigid dome
wild phoenix
warm scarab
frigid dome
#

2 years and a month

warm scarab
wild phoenix
#

its just older

frigid dome
#

from the INSIDE?!?

slender brook
wild phoenix
frigid dome
warm scarab
slender brook
#

arctis pro moment

slender brook
wild phoenix
#

i tried to help

wild phoenix
#

but u said theres too many profiles

wild phoenix
warm scarab
#

lemme be more clear

#

best calls are on chat profile

#

best gaming on gaming profile

frigid dome
#

and the reason why it broke from the inside was the weird cut they made. They didn't have a cut on the left side and that one was fine. Yes, i took them apart to be sure

warm scarab
#

cant use chatmix if calls on chat and gamging on gaming

#

both have to be on the same profile

wild phoenix
#

no they dont

#

you can change it

warm scarab
wild phoenix
#

device routing

#

from your pc

wild phoenix
# warm scarab

well what is there to balance out if theres nothing in chat

frigid dome
#

and the DAC also almost always lost its configuration, because SS Engine didn't overwrite its own settings

slender brook
#

is there any reason in particular you want to use sonar's chatmix instead of your headsets chatmix?

warm scarab
#

if these headphones are 300$ id expect them to be able to do that shiz both at the same time

wild phoenix
#

?

#

both of what

#

im reading like 5 different messages right now so i cant keep up

warm scarab
warm scarab
wild phoenix
#

wdym u cant use both

frigid dome
#

luckily i don't have to bother with that

wild phoenix
#

i said try device routing

frigid dome
wild phoenix
#

did it not work

slender brook
#

device routing has nothing to do with this

wild phoenix
warm scarab
#

if you set this to chat and have gaming on gaming, you can either hear the game or call, not both, gotta switch profiles too

#

so i have to set my calls on game mode

warm scarab
warm scarab
slender brook
#

i mean you can set the volume wheel click to open chatmix

#

(on the headset)

warm scarab
#

i would have to use this playback option to hear calls

river merlin
#

mine works when i disable sonar

warm scarab
#

but then i cant hear the game

warm scarab
#

works fine without sonar

river merlin
#

lol my mute button is hella broke though after 4 months

frigid dome
#

@warm scarab honestly, quit bothering with them, return your Arctis and get yourself a nice pair of Maxwells

#

things are kicking ass

wild phoenix
#

or sonar

wild phoenix
#

oh ok

#

well not for me

#

i can select gaming

#

and i'll hear all audio

kind oxide
#

hello, can someone can help me with macro ? i watch every tuto but it doesn't word

warm scarab
frigid dome
#

ugh... didn't the previous owner give the receipt too?

warm scarab
frigid dome
#

sucks =/

warm scarab
#

but i got em for kinda cheap so idc

wild phoenix
frigid dome
#

but yeah, for 300 bucks there are by far better options out there

warm scarab
#

oh yeah i wouldnt spend 300 on these

#

i was ok with buying them for 80 tho

frigid dome
#

are the Arctis Pro still coming without swappable cups?

#

Fun fact: The Apex Pro comes with ABS keycaps when everyone moved over to double shot PBT keycaps

slender brook
#

the new ones dont

frigid dome
#

they finally had a change od mind?

wild phoenix
#

and what makes it bad

frigid dome
wild phoenix
frigid dome
#

double shot PBTs can easily outlive ABS

#

not sure about WTV

#

there aren't many

wild phoenix
#

ok

#

but what are they

#

explain

wild phoenix
#

i didnt know how to spell it

#

silenced the chat

#

damn

#

half of my questions werent even answered

warm scarab
#

am playing forza 5 LOL

frigid dome
#

i would give you an answer if fucking YT would not be such dick heads giving channels with low views an abyssmal bandwidth

#

like holy shit

frigid dome
wild phoenix
frigid dome
#

but basically: ABS wear off way faster, smoothing out the keys and making them shiny. Properly made PBT caps don't have that issue

wild phoenix
#

whats wrong with it tho

#

i dont see it as an issue

#

and how fast does it wear off

warm scarab
#

months

frigid dome
#

it is an issue, because the worn down keys feel different and tend to be slippy

wild phoenix
#

oh ok

warm scarab
#

and god forbid you touch the keyboard with greasy hands, gl getting it back to normal

wild phoenix
#

yeah im not that guy

#

bro i need a review for the apex pro

#

with both goods and bads

frigid dome
#

i mean you wouldn't touch your phone either while eating fried chicken with your fingers

#

anyways. What were the other questions, @wild phoenix?

wild phoenix
#

you answered mine but some other people never responded to me

frigid dome
#

pretty sure i can answer some of them too

wild phoenix
#

im convinced they were just arguing to argue

wild phoenix
#

to fix the software n bugs

frigid dome
#

well, there's not much SteelSeries can do. Imo they should just stomp the current shit they have and start from the ground up

#

because no one asked for an aim trainer or their blatant advertising

wild phoenix
#

u got a point

frigid dome
#

and the issues with their headsets are very real. I had all kinds of issues over time too. DAC not synchronizing with the software, the software refusing certain settings while the DAC did it, random sound disappearance where switching to a different input fixed it, etc.

#

and the bugged sound control where the DAC nor my Apex Pro were able to control the Volume of Windows

#

and no, it's definitely not the fault of my PC with a 5800X3D and 6800XT

#

because i'm certain it's powerful enough to run the software absolutely fine

#

that machine was built with 0 compromises back then after all

quick oracle
#

can anyone help me please ? I have a problem with my steelseries sonar. The problem is that some of the apps I wanna add to a specific tab wont go into the tab I drag them to and the "apps" look like this (If anyone can or want to help just send me a dm)

quick oracle
#

You mean reinstall ?

#

Or just uninstall sonar

#

?

wild phoenix
#

prob uninstall

#

we was beefin earlier

#

he didnt like steelseries that much

warm scarab
#

uninstall it, try using an older version

quick oracle
#

Ok

#

How do I do that ?

frigid dome
#

much cleaner PCIe power cables now

strong trout
#

hello i need help

#

pls

#

@stark rampart

stray axle
#

hello help me tΓΌrkish @ruby remnant

strong trout
#

help me tooo swedish

stray axle
#

Can you give me the application sound settings for the game?

inner jewel
#

I am not able to update
how do I get that fix Firware update not working!!!!!

lean solstice
#

@stray axle Please try plugging your keyboard into a new USB port and let us know if that changed the issue.

#

@strong trout Hej Willi, I am swedish. Vad behΓΆver du hjΓ€lp med?

copper portal
#

can i get help? my aerox 5 only shines in orange steady... cant change it.. can someone help please. Prefer swedish since my english is meh.

forest ivy
#

Hey guys, just purchased myself the Artis Pro Nova's for PC with GameDac. Installed the SteelSeries GG software. anything else I need to do??

warm scarab
#

did you get the wireless or wired version

forest ivy
#

Wired, I was thinking Wireless but I heard Wired was better sound / Mic and I don't need wireless to be honest.

#

Just wanted a new headset for Alan Wake 2 lol is there any good presets to make the sound the best it can be or is out the box the best? I'm new to these types of fancy headsets lol

frigid dome
blazing prism
#

Hello, for some time now in my Arctis 3 Nova headphones my RGB flashes red and the colors do not want to change, please help. Thank you

forest ivy
dark sentinel
frigid dome
forest ivy
#

lol now you tell me, just dropped Β£250 on these lol. They'll do for now I'm sure πŸ™‚

frigid dome
#

well, rip =/

forest ivy
#

lol you don't like these?

warm scarab
#

mine say Hi-Res 24bit/ 96khz

frigid dome
forest ivy
#

SS Arctis Nova Pro

frigid dome
#

yeah, no...

forest ivy
#

fair πŸ˜›

frigid dome
#

there are by now far better options out there

dark sentinel
# warm scarab whats hi fi

The Nova Pro Wireless does not support 96kHz audio, only the wired version with GameDAC Gen 2 does.

The Nova Pro Wireless headset does have the same speaker drivers as the wired version though, so if you connect it over a 3.5mm cable to a soundcard/DAC that can do hi res you will get the same audio quality as the wired headset (although without wireless functionality obviously). Basically higher audio quality kHz wise when connected.

#

The drivers inside the headset support hi-res but only when wired. Same with the artic pro wireless headsets.

forest ivy
#

on my GameDac it says 48kHz / 24 bit is that right??

warm scarab
dark sentinel
warm scarab
#

but im using wireless

#

and older model than nova pro

dark sentinel
#

Really? weird. On my artcis it didn't even get up to 96

warm scarab
#

using artics pro wireless

dark sentinel
#

unless direct connected

slender brook
#

Where does it say that? In sonar?

warm scarab
slender brook
#

that's the input to sonar

dark sentinel
slender brook
#

sonars virtual devices support 96/24

warm scarab
#

can i check on dac

#

with artics pro wireless

slender brook
#

No

#

You can check in windows, though

warm scarab
#

so how do i figure out what the quality is

warm scarab
slender brook
#

sound settings?

dark sentinel
#

(this is what it looks like on the nova's)

#

same thing in Steelseries GG though as you.

warm scarab
#

it says they support it for artics pro wireless

#

"Hi-res capable speaker drivers and a lossless and lag-free wireless solution make Arctis Pro Wireless the only true wireless high fidelity gaming audio system."

dark sentinel
#

See but I feel like that's just fancy wording. Yes they have hi-res capable speaker drivers, but they only run 96khz when direct connected. It technically doesn't say that it works wirelessly, just that you will get loseless and lag-free audio.

warm scarab
#

hmmmm

#

interesting you have a good point

#

but the artics pro wireless arent supposed to be direct connected ?

fresh coral
#

Hello, I have a problem with my headset, the Arctis 9 which can connect via 2.4Ghz with the Doncgle and via Bluetooth. My headset works very well and I point out that the Bluetooth works very well too, I even use it quite often with my phone. My problem is that my laptop does not detect it via Bluetooth, can people help me solve my problem? I would like to be able to use it via Bluetooth with my laptop because it is much more practical on the move ?

warm scarab
warm ridge
#

Hello, I bought Steel Series Apex 5 today. There is a lighting problem. The lights from F1 to F8 are blinking, they do not light up like the other letters, and the numbers 1, 2 and 3 under the F keys are the same, not like the other letters, they are blinking. I could not find the problem in any way. I would be glad if you can help me.

fresh coral
pearl isle
#

hey, so is there a way to repair arctis 7+ with the transmitter?

serene quail
#

What gif are you guys using?

stark rampart
serene quail
#

love it

desert zinc
#

spotify sound is being picked up by my mic. what can i do to fix this?

gaunt nacelle
#

hi i bought a new apex pro mini today and i downloaded the official engine software after i connected it. but it said the updating failed and now the keyboard not working at all

#

i uninstalled the software and reconnected the keyboard but it's still not working

vagrant urchin
#

does anyone have any preset settings to have a normal microphone sound like a cordoid microphone?

white epoch
#

me when sonar is broken

regal badge
#

yeah...

neon mural
#

Does anyone have problems with their Arctis 9 wireless headset?

#

Mainly at least twice week i have to reconnect it

white epoch
regal badge
white epoch
#

it looks like one of gakiis characters

limpid jungle
#

How are the nova pro wireless?

#

Compared to the Astro a50s (latest gen)

#

Better sound quality?

white epoch
#

they are really good

#

but are broken rn

#

because Sonar isnt working

limpid jungle
#

Of

#

Oof

#

I’ve heard sonar lowers the auto quality? I’m not sure if thats true tho

white epoch
#

I dont think so

#

its good its just that they some how broke it in the new update and they rather warn me than address the issue

sudden depot
#

e

regal badge
white epoch
stray axle
#

There is no Sonar setting channel?

foggy hatch
#

So my arctis 9 wireless headset has a constant single beep going on. Help please

regal badge
frigid dome
foggy hatch
frigid dome
#

if you need some recommendations i can give you some, depending on your budget and preferences

foggy hatch
#

Budget isn’t a problem. I’ve just always used steelseries or astros

frigid dome
#

the world of headsets is bigger than this

#

and if budget is not a problem then there's the king of headsets rn with 90mm planar drivers and an insanely good sound: Audeze Maxwell

foggy hatch
#

I know this. Lol turtle beach I used on console back in the day

frigid dome
#

if you rather prefer mic quality above all else: Razer Blackshark v2 Pro

analog badger
#

I found a way to fix the steel series 7+

#

It was annoying asf

frigid dome
foggy hatch
#

You must hate steelseries @frigid dome lol

#

Like really hate them

frigid dome
foggy hatch
analog badger
#

Recommend it

#

But

foggy hatch
analog badger
#

It worked

#

Before it was bugged

frigid dome
#

like a 250 bucks headset i.e. destroying itself from normal wear and tear shorty after the warranty expired, because of a weird cut SteelSeries made

analog badger
#

Like it stayed on mute & it wouldn’t cut on

#

So I had to reset it

#

With a paper clip

foggy hatch
#

I tried the reset for mine. It didn’t work

analog badger
#

Has to be a paper clip

#

I tried other and it didn’t reset

frigid dome
#

if that's build quality for 250€ then i'm the queen of england

foggy hatch
foggy hatch
analog badger
#

Crazy

foggy hatch
#

That was my 7’s thought

frigid dome
#

bought my Maxwell and am absolutely happy with them

foggy hatch
frigid dome
#

build quality is top notch, sound's a dream and support too

analog badger
foggy hatch
analog badger
foggy hatch
#

Yes

frigid dome
#

and the rapid trigger update for the Apex Pro? Please... Imagine copying the original and still failing despite being a million dollars company

frigid dome
#

not to mention that they needed not 1, not 2, but 3 YEARS!

#

excuse me, but when did the first Apex Pro with Hall Effect switches came out?

#

and then there's the QcK+ mouse pad

#

like hooooooly shit, is it bad

#

once the coating's gone in 2-4 weeks the pad becomes highly inconsistent

#

all these issues add up to a big pile of shit, it's quite disappointing that a million dollars company focused on "gaming" peripherals acts like this and doesn't listen to the consumer

regal badge
#

if not try switching usb ports

fresh coral
#

Hello, I can't connect my Arctis 9 at my laptop with Bluetooth, someone can help me ?

icy lily
#

yo, is steelseries gonna release a new mouse anytime soon?

frigid dome
#

unlikely

#

and if so they'd have to compete in a highly aggressive market rn

#

Lamzu, Ninjutso and Razer are killing it rn

#

and then there's also the highly anticipated Endgame Gear XM2w

#

it'd be the best for SteelSeries to kill their mouse branch entirely

trim sparrow
#

how do u clip with moments ?

#

i

#

?

frigid dome
#

assign a hot key to it and adjust the time of record

#

however, depending on your GPU there are better solutions out there

trim sparrow
#

what would u prefer

frigid dome
#

nVidias own recording or AMDs ReLive

#

as said, it depends on your GPU

autumn storm
frigid dome
gentle crystal
#

man

#

updated windows last night, now my gamedac and arctis nova pro dont work

vernal wren
#

Guys, yesterday I lost my USB transmitter for my Arctis headset on the train. It happens. Clumsy me. Meanwhile my almost brand new headset is completely useless without this dongle - seeing a price tag of 29,99€ for the dongle is not really making my day.

But on top having 9 Euro shipping fee "bUy fOr 30 eUrO get sHiPpInG fReE X))))))" makes almost 40 Euro for clumsy me an even more infuriating event, which makes me wonder about the "customer experience" around SteelSeries. My mistake, sure. Mistakes are expensive. Also sure. How expensive, depends on you guys.

No doubt, you have to cash in somewhere, but on a tiny** spare part device**? Topping this with an obscene amount of shipping fee, is IMHO ecologically and for marketing purposes unacceptable nowadays.

I am talking about putting a price-tag on a part (which is destined to get easily lost), that creates electronic waste out of a perfectly working device. And customer friendliness. If I have to pay 40 Euro, to making an almost new, perfectly working 140 Euro headset not obsolete, I will probably toss the headset - and never ever buy a SteelSeries again.

You as a company know this. You know, those parts get lost. The price is on purpose.

Kindly overthink your price strategy on really cheap and essential spare parts. Especially the shipping cost on tiny ones. USB-C dongles can be put into a very small envelope, with a 2 Euro stamp...

40 Euro for a spare USB-C dongle? Hell no. Next time I lose this spare one, buy next, I will have paid 60 Euro for dongles only, and 20 Euro only for shipping cost. 80 Euro spare parts for a 140 EURO headset, nah. I will just curse even more, and toss my almost brand new headset into the trash. Congrats.

Make it 10 Euro for the part and 5 Euro for the shipping, anything else is just mocking a customer for making a clumsy mistake - and actively supporting unnecessary electronic waste.

I am pretty sure I am not the only one having those thoughts.

slender brook
#

y'know only 9€ for shipping is pretty good

#

it's a lot more in some countries

vernal wren
#

Even worse?

frigid dome
#

depends on the country you live in, in germany it's usually either free shipping or 5€ up to 2 kg

slender brook
#

i think it's like 40 or something insane to canada

vernal wren
#

For a USB-C dongle it is 3,75€ for a registered envelope in Germany....

vernal wren
#

this is awful

frigid dome
#

well, all i can recommend to you is to either try and not lose your dongle, buy one from Kleinanzeigen or stay the fuck away from SS

vernal wren
#

Look, what gets me the most: I immediately thought "well, 40 bucks, nah, put it into trash.". And this made me so angry. Why create waste. OFC I cursed the most at myself. But this is what happens.

frigid dome
#

Passiert halt. Wobei ich mich frage, wieso man den Dongle ΓΌberhaupt mitnimmt

#

Die Dinger sollten BT 5.0 kΓΆnnen

vernal wren
gentle crystal
frigid dome
#

Steelseries? Sympathy?

#

They didn't give a shit about me either when i was empowered to get a refund for my first Aerox 5

#

and they don't give a shit about the random disconnects of the 2nd one either

vernal wren
frigid dome
frigid dome
#

yeah, they are pricey with 400€ in germany, but well worth it

vernal wren
#

My KPI was the mic and the hard-switch buttons. It checked all my checkboxes, besides the BT (which I cant explain why I even bought this HS in the first place)

#

But yeah, lets wait and see if they reply.

#

If they dont, well ....

#

lets wait and see

frigid dome
#

BT 5.3 LE, simultaneous connection of Dongle and BT, supports several connections via BT too, 3.5mm connection, USB-C connection, 80h of battery life, godlike sound stage and absolutely gorgeous build quality

#

oh and the cups are swappable

marsh sigil
#

yo is anyone able to help me why my media channel is not showing up in steelseries sonar?

frigid dome
#

i ran these things through a crap ton of stress tests and they still worked for an entire week of gaming and during work

#

the only downside was that they left a mark on my hair while i was wearing them

#

stress test parameters as following:

#

the 2362 kB/s were due to the limit of 5.3 LE, that's the absolute maximum the protocol was able to run

slender brook
#

you're using ldac, not lc3?

#

so 990kbps

frigid dome
#

well, sadly Samsung's a bit restricted in that regard

slender brook
#

i mean my earbuds have ldac but i don't use it because battery life goes down the drain

vernal wren
slender brook
#

yeah that was like 2 years ago

stray axle
#

can anyone do me a favour

#

if u help me u will get nitro

#

plsss

#

i will also get nitro

frigid dome
#

the whole Nitro thing expired years ago

foggy hatch
#

Anyone help my arctis pro 9’s have a constant single beep going on.

tall thunder
#

So, can anyone tell me the difference between Apex Pro 2020 vs Apex Pro TKL 2023?

frigid dome
#

the Apex Pro 2020 uses Omnipoint 1.0 switches, the TKL 2.0 and as the name already tells the TKL has no numpad

tall thunder
slender brook
#

Well, functionally the only difference is that the 2023 model has a detachable usb c cable and is tkl

frigid dome
#

weird...

#

well, guess the numpad is the only difference then

slender brook
#

omnipoint 2.0 was effectively just a software update

tall thunder
#

The only actual difference I saw is this has ABS keycaps

#

I can't find any info about other stuff

frigid dome
#

Just buy a Wooting Two HE imo

tall thunder
#

I would, but it's too expensive

#

I'm not paying 250$ for a keyboard

frigid dome
#

uh... it should be cheaper than the Apex Pro? Lemme check

tall thunder
frigid dome
#

hm... it's 200€ for me with the ANSI layout

#

and the Apex Pro is also 200€ here

slender brook
#

wild stuff

tall thunder
#

Oh it's a bit cheaper now, 227$, but it's still a bit too much

#

I also may not be able to order it since it's outside of Romania

frigid dome
tall thunder
#

Lucky you 😭

frigid dome
#

seriously tho, you should rather buy a Wooting. Yeah, they might be more expensive now for some, but it's well worth it

#

i mean you don't even have to install any software for it to configure

#

and their Support even helps on their Discord if there's any issue

tall thunder
#

Problem is I don't think I can buy it, I'm using a card which is a bit more complicated to explain

#

I might be able to only buy stuff inside Romania with it, I'm not sure

frigid dome
#

well, give it a try

#

but for me it's clear as day. I can't recommend SteelSeries devices anymore

slender brook
#

I can :)

frigid dome
tall thunder
frigid dome
#

durability wise the Wooting hits it out of the park

#

broke a switch? Np, simply yank it out, put a new one in. Hot swap ftw

#

broke the case? Also not a problem, there are replacement options. Hell, they are even dropping the PCB only with screw-in stabilizers soon

west osprey
#

Hey, I just want to close Mixer. How do I do this work? I don't want it to change the sound of the headphone

#

I just want to adjust the microphone

slender brook
#

You don't

frigid dome
#

in terms of build quality, software, features, durability and repair friendliness you can't go wrong with Wooting. And the custom options for the 60HE are just

slender brook
#

Though you do have to remember that the average users do not care

frigid dome
#

the only downside are the switches, but then again, SteelSeries doesn't offer any replacement for the switches at all

frigid dome
slender brook
#

so is the apex pro

frigid dome
#

given all the issues i had with mine? I doubt it

#

very much so

#

How long did it take SS to copy Rapid Trigger?

raven estuary
#

Womp womp

frigid dome
#

3 whole years

#

and it's not even adjustable

#

it's just on/off

slender brook
#

Wild stuff

frigid dome
#

Dynamic Keystroke? That's not even a thing on the Apex

#

mod tapping? Nope

#

custom cases, different plates, screw in stabs? Nope, nope aaaaaand nope

#

i mean even Asus did better with the Azoth

raven estuary
#

bro an opp for steelseries

frigid dome
#

Sry, but SS is sleeping in the market

#

literally

raven estuary
#

hey lemme pay overprice for not so delicious products

frigid dome
#

also

raven estuary
#

bro got more beef

tall thunder
#

@frigid dome Unfortunately I can only buy from websites inside Romania yeah

frigid dome
#

Steelseries will never be able to pull this off

tall thunder
#

I don't really have a choice 😭