#💬-general
1 messages · Page 32 of 1
everything it says doesnt work, ive tried literally everythging and my headset still isnt working
redownloading everything, rerseting everything, going into settings in my pc, resetting to default settings, but nothing
Have you told them that?
Can you DM me your ticket number?
It’s not letting me submit any tickets either
Because of the holidays or something idk
Can you send me a screenshot of that as well?
I haven't clicked submit but it seems to be working here
it finally let me submit
Great
I’m just super frustrated I’m sorry, I’ve been trying to get these headphones to work for weeks and nothing
It's all good, I get it
like, it shows the audio like its connected to my pc, but no sound. and when i go into the app it doesnt recognise its own product like wtf
fix ?
Free headset :^)
Any way to force my Windows volume to not being able to be turned up/down? I know that many are talking about the Windows Volume being locket to 100% withc Steelseries stuff, but I can still turn mine down/up, using Arctis Nova Pro Wireless.
Your profile just crashed my discord
I think your PC is in need of an upgrade.
Phone
Your phone then.
hi i have problem with my mic
my mic does not work and when it works i can hardly be heard
have SS said anything about the aerox 3 wireless rgb not responding to changes from the engine and the rgb only being on when stationary
They said on their website that they’re observing holidays this weekend or something so no
#official-support or #1047622297382567936 Would recommend submitting a ticket for #official-support though
@full furnace toast
Hi
Hi
For the steelseries tkl 2023
Do i need to have the software installed
To use the oled screen
And change the actuation
For the keys
Anyone know how to capture only game audio when using moments so when editing I can cut out the discord chat audio?
Or just record without discord or background audio
does anyone know why my hyper x quadcast isnt picking up in sonar?
Sonar is broken. Nothing works
hey so when will steelseries address the issue with the apex 7 having light issues
2 month old keyboard and an LED in the keyboard is almost completly dead
and no I dont leave it running all night, I turn it off when I am done with it
They said they on break for the holidays this weekend so things are slow
This is also part of sonar I'm guessing?
I'm trying to save clips without discord or background audio
@full furnace pls answer i beg
Is anyone able to help me
I’m trying to re pair my headset to my base station
And it won’t for some reason
Yes most likely
Oh
Dude nothing works w it rn the company is trash
go into the moments tab of settings, there you can select which audio devices will be captured
Only aerox wireless and wired left in Turkey?
Hello, I have a question! I would like to make my friends listen to music through my microphone with the GGSonar. Is there a solution? I know that when I record a sound to set my mic to Sonar, my friends hear the recording like a soundboard
hi, i have an arctiss pro wireless headset and it wont connect anymore, i tried resetting repairing switching usb port both batterys are fully loaded anything else i can do?
just bought the apex pro tkl on amazon, looking forward to it
After the most recent update to SteelSeries engine, this software will use around 50% cpu while gaming. After gaming it will remain there and will not go down unless I force close engine. Anyone have any idea how to fix this?
Edit: cpu is Ryzen 5800x
My headset mixer keeps flashing and won't connect. Don't believe I've damaged any hardware; could this be a software issue?
I did that by switching my chat device to none or speakers but I still hear discord audio in my clips
because you still have your discord audio on the same device as your game audio
Oo
The fix is to use another audio device for discord
in discord can you go into voice and video and change output device to steelseries chat
assuming you're using sonar
Did that also
is this in clips you recorded before the changes?
record a new clip, the difference will not show in clips recorded prior to the changes of settings
Because even if I use sonar and mute the chat audio I still hear the discord voices with the game audio in the saved clips
And I think most of them are after the changes
Hey guys, i just bought nova arctis pro and i was wondering what's the best microphone settings?
moments is definitely recording sonar - game for the game option?
Yee but it somehow mixed the game audio with the chat audio
Because when I muted chat audio in the bar of the saved clip i still hear the discord audio in the game audio bar when editing
And I selected the game audio as my device on windows device panel
how i can off windows key in apex 9
is it normal that in sonar everything shows 0 dB?
I'l send screenshots later to show the problem
The Destiny Lightfall mouse pad is in stocks on steelseries website. I know some people were looking for them the other day so I wanted to let people know. I just picked one up.
Anyones using NOVA pro for fortnite? $$ need help
this the right settings to record only game audio?
Anyone know why the SteelSeries GG app keeps saying I have an update yet when I go to update it fails to connect to the update server??
or am i missing somthing?
bro
u must re-download
it from steelseries website
Hello i use artics 9, please send me your best mic settings 🙃
STEELSERIES YAY
Yay
Anyone using Sonar? I have set the Game channel as my default Output so that future games will use that settings. However, the volume knob on my keyboard only adjusts the Game channel NOT the Master Channel. So, if I am watching on browser/mediaplayer.. The Media channel is not affected by the knob.
Has anyone have found a workaround this?
Package received! many thanks Steelseries! I enjoyed the asmr when i was unboxing/unsealing the ApexProTKL and the mousepad is massively beautiful....the biggest i have ever seen thank you thank you!! -winner from the Philippines
You won giveaway?
does anyone recommend the 2023 Apex Pro TKL over the older TKL?
tama po @iron prawn
why this app are so ugly xd
i just bought the steelseries arctis 9 headset but when im listening to music it keeps cutting out for a second any help?
OH MY GOD
I AM SO MAD
the microphone section of sonar wont fkin work
i am literally gonna drop kick my pc into outer space
ikr
my headset is late to audio when i shoot orf when i listen to music its chops up for a second
oh yeah that happens to me but ppl can still hear you
Not rlly
I just reset my pc for the 2nd time
And ik damn well it’s not my mic
ik i have been having problems with the headset tho
so why you dont buy hyperx 2 wireless they are better ten arctis 9 xdd
bc maybe i want the artis 9?
its overpay
you can think that but whatever
So I contacted customer support but still cant get GG to work can someone help please?
I dont know where the download goes they told me to delete that file but cant find it
Can someone please help I would really appreciate it
I'd like to share my screen so someone can help me get it done and working I am fine with that
i love the headset for all the features, but does the sound quality for Nova pro wireless seem a bit tinny or not as clear?
this is going from the arctis pro from years ago too
understandable but this is an issue ive had for a few weeks and cant find anything online
Hey guys i have 7x and my friends tell me my mic cutting out randomly every time i try to speak more then 3 words any idea why? Or anyone having this problem
The problem is when i go to test my mic there is no problem with it
you need to do a bit of eq-ing in sonar, then it's brilliant (I have the wired but same story)
:S i've already done extensive eq-ing with sonar, fiddled around with the treble etc
unless by chance it matters where i plug it into the pc usb port
weird thing is, for media it's fine but noticeably for games that's where it sounds unclear + tinny
hmm, I recommend turning bass quite high, seemed to fix it for me
I dont see sonar in my volume settings of my PC not on GG
Can anyone help me please
wuts a good sonar preset for tf2?
If i uninstall GG and reinstall it. Will i lose all my clips? Or just my settings?
just settings
okay ty
yee
hey, i have a problem. i just installed Sonar and now my Sound sounds like i am in a big room. idk how to change it. i can hear my foodsteps behind me actually.... may somebody able to help me ?
Whats the best steelseries mouse
It would be weird cuz my whole setup is ss
Does it have 4 side buttons
Hey guys! have you ever experience that the sound is cutting like at the end of some sound that you're hearing when using the headphones over USB? I tested already with the 3.5mm jack and just sounds as intended :/
Hey - anyone ever experienced audio crackling with an asus z170-a motherboard?
It only ever occurs when a game is loading up/active. If I just listen to youtube or a film; no crackling.
Tried 3.5mm audio jack with another headset. Tried another gfx card. Tried another psu. All drivers are updated.
Hey can anyone help me with my MSI Keyboard. Im trying to change the colors but, it says not connected can yall help? (I didnt buy this keyboard, its the devices keyboard.) (My laptop is the MSI Stealth GS66)
PS: DM me.
The G Pro wireless (not superlight) has two on each side
Nvm i just found out that this is normal, I feel kinda disappointed 
huh
I have an Arctis Pro Wireless. The DAC screen doesn't go 'back' to the desktop in some menus. LIke BT Default and Audio Options.
To get it to clear I have to unplug the DAC and it starts up again at the desktop. How do I fix this? Or is there a 'back' button press I'm not understanding?
Thanks
yw
Basically sound crackling at low volume over usb
Hey can anyone help me with my MSI Keyboard. Im trying to change the colors but, it says not connected can yall help? (I didnt buy this keyboard, its the devices keyboard.) (My laptop is the MSI Stealth GS66) PS: DM Me.
how do i get a FN key on my apex 7 keybord?
What do you mean "get"? It comes with one? (The SteelSeries button)
yes
Get Engine/GG from the MSI support page. The one from the SteelSeries website somehow doesn't support the laptops
it just pops up red on my keybord for f9 f10 f11 f12
That's normal?
yes but i want to use FN key not that
What for?
in my game i have to use FN+p to open a meny
so i cant have a fn key?
FN keys are not intended to be used in games?
its for gta
Function keys are for functions on the keyboard
well it is so
It's for controlling macros and controlling lights
Use another key?
@stark rampart any idea on the issue with the DAC i mention above? Thanks in advance for the eyeballs.
Not really no. Don't remember having that issue when I used it
i got a question I am using an aux cord with my arctis 7p+ to connect it to my computer to play and talk and stuff and also to set it up using the SteelSeries engine because there's a insane amount of background noise if i even try to play music or watch something while talking to someone and im trying to use the sonar hearing thing to fix it with the mixer and whenever i setup the mixer it says i have realtek(R) audio with the speakers and the microphone and when i put that as the option the mic wont work at all is there a way to fix this>?
i would make a ticket on the website but im not sure how to since it brings you to a bunch of useless articles
Please, I need help. I can´t conected my mouse rival 3 wireless on my mac for bluetooth....
I need help figuring out the name of the cord that came with my headphones if anyone can help
ok thanks for the response.
my destiny mouse arrived. it's nice
my arctis 1 isn’t showing up as an audio option on my ps5 after I’ve used it flawlessly for almost a year now
Dude ngl the Apex Pro TKL is prolly the best purchase I’ve made this year. Along with thr Prismcap
LOVE my apex TKL - originaly had the mx brown switches before i tried to make MORE Of the keyboard brown by adding Coffee- it did nto appreciate that. Tried a repair - think I broke something and not sat down to properly diagnose it yet - then 'somehow felt the need' to get the cherry mx blue one - no idea why just wanted more clicky in my life
i'd love steel series if they actually helped 😭
other then that, loved the time I did have my headset
rough 😦
yup gotta love when they just dont turn on lol
you ever find a solution?
yoooo
just got a steelseries artic 5 headset
anyone know how to set this up?
One config for just overall good audio and another one for good audio in rainbow six siege
Does anyone have EQ settings for Warzone 2 PS5? Arctis Pro 7P=
Is there any way to change the reaction time on the Apex 3 Media keys?
im having an issue setting up sonar where when it asks me to ad a game or chat output etc, and when i go to select a device to be used, nothing pops up
maybe this image will make it easier to understand
What do yall think about the apex 100
the lightfall mousepad keeps showing in stock and then showing as out of stock in checkout, so what is the bug, is it out of stock in or in stock
i really need help
Hello, does anybody know if the sonar software automatically changes the audio configs based on the game that's running?
no
nobody knows
damn
it does not (yet anyway)
Configs in Engine do, but not sonar currently
Can someone help me set up the setting for Arctis Nova 7 Wireless for CSGO best foot step?
I just want to stick right here that since moving from Arctis 7 to the updated 7+ which uses Sonar and Virtual Cables has been a huge disapointment and a rage inducing experience. Steelseries fell so hard from grace moving over to software that just wasn't and isn't and from the experience probably won't be ready.
The constantly resetting of audio sliders to the very most annoying thing which is Sonar itself not picking up the Virtual cables on some days forcing me to go into the app and change everything over to use 'Headphones (Arctix7+)'. 1/10 Experience and the 1 is just because the audio quality is the same as the 7s.
always get stuck here and then i lose all "steelseries sonar x channel" mic, game etc. is there anyway to not get stuck on this page? getting really upset that i spent $500 on a headset and can't use it's software.
something sorta like this happened to me. i uninstalled steelseries gg and re installed it but it still didnt work. after some more messing around i decided to uninstall and reinstall it again and then it worked. not the exact same issue, but sort of similar in the way that sonar wasn’t working
i have already uninstalled and reinstalled before which fixed it, but now a couple days later this issue is back. thank you for your response though, i'm hoping to avoid reinstalling and losing all my configurations and custom EQs again for a second time lol
Hello, i got a Problem with Sonar i want to change my audio to Rainbow Six Siege but i cant hear anything
Why is there 3 different arctis nova pro headsets one being xbox but works with everything else
hello! please help me. i tried to cancel noise effect by using clearcast ai noise cancelation but it didnt work. what do i have to do to not hear may keyboard sounds or even mouse clicks?
@rigid geyser @full furnace
Please refrain from pinging multiple moderators at once.
okay im sorry
can you help though
Wireless or wired?
wireless
Hey guys I have a question, do you need steelseries GG running to apply changes to work for the nova 7? Or can I just configure it ones and quit steelseries GG and they will remain as I set them.
yes
how do i disable steelseries sonar permanently
had this problem
however the issue was
you used to be able to move it to make it work again, but eventually that stops
the issue lies in the cable
I just had it happen last night and gave up, won’t be buying another one for awhile.
so do you just hear from one side?
but yeh
hi ! I'm hesitating so much between the pro tkl2023, apex 9 or apex pro mini 😭, I'm a competitive player who needs crazy responsiveness and the 9 seems to me to be the right solution
But I've never had an optical switch 😅 and the elegance of the pro 2023 tempts me too... I'm sick of it XD
it’s the cable that comes up from the earpiece, it’s probably threaded.
is there a solution tho
move your left earpiece a bit around and sometimes it will go back, unfortunately for me it eventually stopped fixing all together.
so you are just working with one side from now on
thats horrible man
its been 2 hours but im already frustrated
yeah mine lasted 3 years too
was pretty mad about the lack of support tho
yeah i just asked this moderator to help me
asked if mine was wireless or not than said nothing more
it happens, steel series seems to have weird issues after a few years
but yk the 7s are old lol
well yeah
Hey guys I have a question, do you need steelseries GG running to apply changes to work for the nova 7? Or can I just configure it ones and quit steelseries GG and they will remain as I set them.
i dont think ill buy any more of the steelseries products though
very expensive for what it gives really
agreed besides keyboard
I loved the headset while they worked, however mostly comfortable is all I got for the price.
yeah
btw wdym moving earpiece
my earpiece (left) already in the limits of breakinf
but the thing is
it's not the left side not working
its the freaking the right side
oh
because the left doesn’t transmit the sound from the wire
so the right doesn’t get any audio due to the cable being shredded most of the time
okay man thanks for your help
im thinking about corsair
cant afford steelseries anymore
Hey guys I seem to be having issues with the gg software not being able to load I only get a loading circle has anyone been able to resolve this or may be able to help me ?
is there anywhere a support channel?
Greetings! New to the discord, had trouble with support providing information about the Smartgrip accessory (they left my ticket unsolved but marked it as solved, promised they would answer me but that was half a year ago by now...) , would like to know if anyone who has it could measure it for me whether the clip can be extended up to at least 76 millimeters or not? I'm not keen on wasting money on it, even if it's not expensive, but couldn't use it... Thanks in advance!
How long does it take for steelseries customer support to reply!?
It varies depending on how many are sending in tickets. When did you last send them a message?
Thanks Steelseries
Congrats!

Hi
Yes it’s a bug I’ve seen too. The latest update has borked everything. The solution is to completely kill the process and restart GG. If you’re lucky it should work again, until you sign out or put your computer to sleep.
You need the app to be running in order for the virtualised audio devices to work.
I’ve started seeing this issue as well. It’s a bug in the application. I’ve uninstalled and reinstalled a few times. It doesn’t really help that much. The issue always returns. The solution for me is to completely exit GG, kill the process entirely, wait a bit then restart the app manually.
i hear nothing in my headset but when i open the app the sonar shows that sound is playing
how to fix
i have heard of people trying out the beta program which seemed to work. maybe give it a shot? i’m not too sure tho
Heyo can anyone help me i can’t connect my headset to my base station
can confirm this is normal behavior. sonar will only show microphone input activity when there is an app running which has requested access to the microphone. you're seeing no activity because gg/sonar doesnt seem to request the access itself when its open. maybe it should. regardless, theres nothing wrong with your system. the only time you'll see activity is when your microphone is doing something with another app.
what can i do about the side of my rival 650 peeling off, its been doing it for about a year now but now its annoying constantly augjusting it
do the prismcaps usually work on non steelseries keyboards
Hello, I've just activated the Sonar Option. When I use my volume scroll wheel on my Apex Pro TKL the volume doesnt change at all. How do I fix this? Thanks in advance
They should work on any keyboard with a standard bottom row
alright thanks, not sure if you know a definitive answer, but do you know if they'd work on the corsair k95 platinum?
Yeah they should work fine
thank you
Np
i loved the old aim trainer but the new one is epic but really really buggy which is okay since its a beta
Do I need to download GG engine to run my headset efficiently?
just got the artic nova pro. I play a lot of rainbow six but the preset on it just dosent sound right and I dont really know how to tune myself. any pointers/tips or just some settings i can try
I have found that to make anything sound right, boosting the bass a bit helps make it not sound a bit tinny
hi
i have a problem with my new arctic pro mini
My meta button isn t working anymore
Why
I later did find that out, used to it wasn’t like that so I was confused
Yeah. Maybe it’s to do with how Microsofts privacy controls work in Windows now. You can see exactly what and when apps request access to the microphone. Windows must do a permissions check every time it’s activated. The rest of the time it’s not in use it’s literally not detecting sound.
I seem to be able to run the nova 7 headset without the software, but you won’t get any of the special features. The gg software is required to check the battery status, do firmware updates, adjust volume side tone, to make party mic controls work, and to setup and use virtual audio devices so that you can apply eq settings to individual channels, and to setup noise gate. In short, it’s best to have the GG software installed, even if you chose to not always have it running in the background.
That said, gg is a bit of a mess in my opinion so I understand why you’re asking whether you need it. Firstly they do user unfriendly things like require online account setup and sign in just to use what I consider to be basic features on a headset; like sonar which lets you do eq adjustments. It’s doesn’t benefit the user in any real way, it just lets them do analytics, which is usually anti-consumer and privacy invasive. Secondly gg is becoming bloatware with so many unrelated features to headsets, it’s likely to get more and more buggy. Perhaps that’s why in the latest version people are seeing it get stuck loading, constantly virtual audio devices stop working and requires a complete exit and restart of the process to get it working again. I do think gg is destined to become a burdensome POS, if it isn’t already. I’d steer my friends away from buying their headset products if only because of this fact. Hardware wise, the audio quality on my new Nova 7x is mid, if not outright weird at times. The design results in poor breathability which means it gets hot around the ears during extended play. It’s also quite a loose fit and you’ll find it will slip around or slip off if you’re moving about or leaning while doing tasks. The battery life is ok, but average and other headsets do better. The only real pro is that it supports Bluetooth and 2.4ghz simultaneously, but that’s a niche use-case. Another negative is that it won’t operate over usb, so you better not lose or break the 2.4ghz adapter. Also it has bad performance with 3.5mm jack. Overall it’s just overpriced hardware.
If anyone else has put in a ticket for the bugs related to gg getting stuck or sonar audio randomly stops working, feel free to let me know if you get a good response. It’s a fault in the software, and we can only hope they fix it soon with an update, or let us rollback to a previous version.
ok
Hi - i got the arctis 7 nova mic and feel like i can hear my self a little bit when talking and like my background noise, what setting would be causing this?
i had the arctic pros before and it wasn't like that
sidetone
should be in the headset settings, in engine
is that the steelseries gg app?
yes
thank you shane!
Sounds like you were already discussing a similar issue. I have a brand new build running Windows 11, artics pro headset. When sonar is on, I get usb resource errors in windows, then parts of sonar will stop working.
with sonar off I can at least hear, but GG still shows my headset is not connected.
does anyone know if its possible to factory reset the arctis nova pro wireless headset
bc it wont connect to the basestation
how do i get soundpad to work with sonar
or gg
nvm it sonar
because with it on and i tried loopback on tf2 i cannot hear my soundpad play
hey there i got the new Destiny Arctis 7+ and my friends in discord say that i sound quiet, is there any fix for this?
Sonar enabled mutes my audio does anyone know why
uninstall its' drivers entirely (along w/ GG)
then reinstall.
That's what you get for using the unfinished, unoptimized mess that is w11.

How do I do that
Stick w/ w10 until it's support ends, then switch to Linux.
cause windows is ever further becoming a live-paid service with endless bloatware.
Yo how do I uninstall the drivers
😁😁
MOST COMFORTABLE KEYBOARD EVERRRRRR
Glad to hear you like it brother.
This makes me wanna buy even more things from steelseries
I've heard that, is the wrist rest plush?
The wrist wrest is amazing
Lmfao if I can make a recommendation, the 7's (headset) are really really good
At first I thought $200 was overpaying
It's like a studio headset at nowhere near the price
But its so worth it
They honestly are giving a absolute BARGAIN. Keyboards of that quality go for 300-400+
I've seen custom keyboards go as high as like 1k☠️😭
I've used a pro TKL before and it's better imo than ducky keyboards
What’s the point of customs
Yes brother custom keyboards are a HUGE HUGE market.
People like to make the keyboard themselves just like they do with PC's.
Makes the keyboard custom to you as you can pick legit everything
It's just very very expensive
Oh
And they don't come with a OLED screen 😉
Speaking of which, did you end up needing the software?
Nope!
I was able to change the color presets on ps5
Just not like create my own ones
Ouuu okay, I was wrong then, noted.
Ahh that you'll probs need the software for.
I dont got a pc lol
Huhhhhh
I use a ps5
☠️😭
Ikr lol
You got a insanely nice keyboard for a PS5.
Yep
The 7's are PS5 compatible pretty sure.
My ps5 have zero delay
With that keyboard
And i turned delay off in ps5 settings
Lmfao it's rly rly fast ik that
I need a pc tho lol
If you were to get a cheaper keyboard and tap a key at the same time, it'd definitely be faster
Steelseries uses really good PCB's (basically the motherboard)
Whereas most companies cheap out on stuff that you can't see as it's inside the keyboard, they didn't and I love them for it. My friend has had a TKL for 6+ months and loves it.
Tkl will always be the best
I'm glad you think so. Enjoy it brother! If you come across any issues or have a question, feel free to ping me! 🧡🧡
Tyy
unplug the device, shutdown GG, then go to device manager, find and right-click the Nova, click properties, you'll find the uninstall driver button in the second or third tab.
It is overpriced and if you're like me, you'll just be fine with 50-100 € hardware.
flexing, until you realize that nobody cares.
i don't get people paying hundreds for hardware, that's just financial irresponsibility, unless you're loaded.
Ehhh unless you like a rly good keyboard that will last a long time and is custom to you, I see it as worth the money 
Buttt if you're dropping a lot on a keyboard your PC should be insanely spec'd beforehand. As that extra money could go to a nice new part if not.
Seems fair priced to me
(Especially when its on sale)
Why is my windows key not working? I'm using a apex 7 tkl
when I click it the light changes so i know im actually clicking it
hi 
It isn't overpriced for everyone
More expensive stuff makes sense for some and we shouldn't shame them for it. (The same holds true for cheaper stuff) :)
Hello, I've just activated the Sonar Option. When I use my volume scroll wheel on my Apex Pro TKL the volume doesnt change at all. How do I fix this? Thanks in advance
So what
Money is easy to get these days anyways
Hello, Anyone else having the issue that sonar is not synced at all?
Steelseries are from the future?
seems to be google interpreting mm/dd/yyyy as dd/mm/yyyy
Setup is looking snazzy now haha. Just got the pride parts and mat today. Going to be interesting using a plastic mouse mat. Been using a metal Razor Manticor for like 6 years haha
thats super cool!
If that's the case... Can I have some? 
Looks awesome :)
Seems fitting for #1059414196858662923 ;)
Oh it does. My bad. When I think of the words battle station I more think PC and PC parts haha
I can remove my post and put it there instead if you like?
No worries! I'll leave that up to you :)
I planned to make a battle station post maybe once I have all my gear. I'm slowly upgrading all of my peripherals and my PC you see. Money constraints and all. I have an Azeron Cyborg on the way, atm saving up for an ultra wide predator monitor lol. After that I did have plans go get an Ergodox EZ Keyboard, I do a lot of typing so thought it would be a good investment 😂
The mat was kind of a must buy investment though. My poor Manticor was over 6 years old and pretty worn out
And the pride parts for the headset... Well they where just cus I liked how they looked haha xD
Lol!!
any one3 know a good setting for the sonar for the arctis nova pro wireless ? I want to adjust it for the best tarkov experience
@lament sun
can someone tell me why smart volume seems to do nothing for me ? well let me correct that i think it did the first time but then never again ...

hello
Does anyone have the same problem with apex pro tkl wireless?
please remove from me the giveaways role
Same ^ I don't remember signing up for it lol
yeah I even opted out in #821481150437392405 but it still pings me
I don't see a problem here
Anyone here able to help with my artic prowireless?
It was working fine yesterday. today I dont get any input or output on my PC from the headset
Steelseries GG finds the headset, but no inputs or outputs.
Removed your giveaway roles @loud turret @distant sand @spiral locust :)
💯 🎉
Thank you
Hi, why does my keyboard turn off when I launch Fortnite ?
?
Hi
Is steelseries thinking about making one of their high end wireless keyboards with a numpad? I really wanted to get a wireless steelseries keyboard, but how do you just not include the numpad section 😂
Am I crazy or are there people that genuinely don't use the numpad
Can you remove mine too?
Nope, the promo ended
Done :)
Thank you
yw
Hello!
A new one here. I have Steelseries Arctic Pro Wireless and would like to get some help with the settings
I'm using Steelseries's own GG programm to tune sound, and what would u recommend for using: Engine equalizer or Sonar? Also I have read that Dolby Atmos would be best with this, but its not free program: I tought it would be.
Im playing mostly mmo games on PC.
heyo, guys im new aswell ^^ and i came from voicemeter potato to steel Series Sonar tool, but unfortunally i cannot find the tool, so i can split my media even more in half , like one for yt one for spotify and one for a certain music playing domain, furthermore, where is the playback stuff? i want to load in an mp3, but i also want others to hear that once i play it from my PC
why stealserries software its that shet???
sometimes get crash steelseries app
and after notworkinggg
does anyone have good sonar and engine settings for wz 2?
where can i find the replacement magnet covers for the steelseries arctis pro wireless
when will me be more optical switches for apex 9
Yo i have arctis 5 headphones have all the drivers etc
nearly gonna send them back cuz the mic headphones all of that wont work
any advice
Using Sonar?
here and amazon. https://steelseries.com/gaming-accessories/headset-accessories
Upgrade your gaming experience with accessories from SteelSeries. Arctis headbands, cables, carrying cases, and more.
Boom got you fam. https://support.steelseries.com/hc/en-us/articles/223395748-Setup#:~:text=1)%20Place%20the%20batteries%20in,in%20the%20available%20devices%20menu.
VPN?
@stray axle sorry I accidently tagged you. It's fixed.
I've been having them problem with my NOVA Pro wireless.
What's fixed?
The accidental tag.
I haven't found a solution. Some people have got it to work by deleting and re installing gg.
Yes my bad
Dang bro.
Try leaving a post here. https://discord.com/channels/299040363123965952/1047622297382567936
Your computers internet connection shouldn't matter.
@stray axle did you try plugging in via USB?
Was it a power only cable?
Also make sure it is not connected via Bluetooth when you plug it in.
Yeah some cables are power only.
You can tell your PC to forget the controller connection under Bluetooth settings. After that power cycle the controller and then plug in the cable.
@stray axle Uninstall and then re-install GG. That should work.
But, I am almost certain it needs to be paired with bluetooth to show up.
I am pretty sure the cable that comes it with it is only power
Is the controller paired via bluetooth?
Did the controller work when it was paired with bluetooth?
Do you have a Android?
@full furnace need help with the arctis 7p, just got them a month ago and they fully died today when playing, they are no longer able to be turned back on, ive used multiple different wires and nothing is working but they will work for my other products, ive done a reset on them and still nothing. I dont know what else to try
Dang. uhmm
I am not sure if there is a way to check then. I'd recommend opening a support ticket on the website, they will be much better equipped then I am to assist you.
Have you charged them?
How i can download steelseries moments.gg, when i put my gmail i send the web of the steelseries i cant get download link can somebudy send it to me
hmm I'd say give it more time on the charger, can you make sure the charger is actually giving it power?
It's included in the GG software.
yea, its charging my mouse
Alrighty then give it some more time, if it doesn't turn on after that, make a support ticket on the website.
ok :/
do you know if amazon is a supported retailer for warranty
this is the 2nd pair ive had just die on me in 4 months and theres really no reason
I believe they do
Are you charging while using them?
i didn't with my 2nd pair because i heard that wasn't good
but im down $300 on headsets in 4 months, kinda ridiculous
did you not consider using the warranty that comes with the headset?
first pair was refurbished from amazon, not allowed for warranty
this one i will be using warranty if amazon is a verified seller for steel series
why not just contact amazon?
fraud charge on my acc at the moment so really bad timing
🤨
cant get into my acc until thats resolved
this is just the world telling me to stop playing video games
hello everybody ! anyone for help me for to adjust my headphone via steel series sonar?
not long ago i got a warranty replacement for my steelseries headset and theres also an issue with the replacement and getting really annoying now , would they even replace it again im actually so unlucky 😦
they would
Anyone know how to get the "Sonar Microphone" to not run at studio quality? in windows the setting is locked, I cant find a place in sonar to change it
CAN I PLEASE get help with my aerox 3 wireless the rgb does not stay on while its being moved and engine imputs do not change the rgb
wait me too
shet soft
the default audio works fine but when i do sonar for gaming its silent
wtf
but headphones so weak
oh the headsets are for sure weak, especially the earcups
i get all setup steelseries
honestly not recommend
just mouse
mouse its so nice but headphones and keyboard not rlly
pretty nice rgb keyboard but feeling keys not too nice
the button on my gamedac isnt working either
Anyone using the arctic nova pro wireless for Xbox
Funny, I feel the opposite way. I like their keyboard (Apex Pro) and headset (Nova Pro wireless) but mostly dislike the wireless mice they make
why no working sonar????
i uninstalled and reinstalled it and it works now @coarse sphinx
my chat mixer keeps disconnecting when i dont use headset for a few days how do i turn it back on
do i have to do firmware update?
My headset comepletly stopped working (charged btw) I checked the app and it says firmware update and I dont have a micro usb
I'm having an issue with not having spatial audio during valorant, I have the steelseries app open and spatial audio on but when I go into valorant and alt tab to the app to test spatial audio, it doesnt work how it would outside of valorant
For the Arctis Nova Pro Wireless. Can the bluetooth have its own EQ? In the Sonar App there’s set for “Gaming, Media, & Chat”. I just want to know if the Bluetooth can have it own EQ.
What kind of pe and eva foam do I use to mod my Apex Pro?
Hello, i have a problem with aerox 5 mouse and apex 3 keyboard since i bought it and the problem is that it disconnects both devices at the same time for 5 seconds and then its recconects. I hate that how to fix it?
Bluetooth will use Engine EQ (if not connected to PC)
What did you do?
hiii
Hi
I am new!
Nice!
I sat on it
Why
@stark rampart sorry for the ping this just seems important
Thanks, appreciate it. Banned and reported to Discord :)
Hello, I am undecided which one of the nova 1 arctis 3 headphones to buy, I will use it mainly on phones and tablets, which one do you prefer


Busy at work (not SteelSeries 😅) with lots of exciting projects and got a kitten at home, so I can't complain. How about yourself?
Went afk, came back to my pc with no sound and my input/output devices missing from windows 
is there some kind of forced switch over to Sonar?
Hello, I've just activated the Sonar Option. When I use my volume scroll wheel on my Apex Pro TKL the volume doesnt change at all. How do I fix this? Thanks in advance
sorry, realised I was wrong channel so made a post in the #1047622297382567936 xD
Good
🗿
Thanks @mellow hull @craggy chasm and whole of SteelSeries... For Glory!!!
hiya i just got the lightfall headset and am trying to use sonar but i get no sound, i have checked online and in the support section on the website and in here and nobody seems to have an answer so am posting in here as a last resort.
go to #1047622297382567936 channel
YAY!
i have tried all the fixes in all of the posts already in there about this issue with no luck, still have no audio
do you have audio without sonar?
yes
sooo
soooo part of the reason to get the headset is all the features and enhancements you get with Sonar
when you start sonar is this the active audio channel
yes
it depends on what you're using it for
i have all my software set to different sonar stuff
like discord is on chat
all my media is on well media
etc
so i have to manually change it every time?
start some audio/video and see here if there is a cyan bar going up and down
there is
hmmm
check 12- chat mix dial ... move it in the middle...
@loud cradle hope this is.. I got no other ideas
In settings
thanks
can someone help me with why my steelseries software wont open? i tried everything
Anyone know how to do text message macro ?
I know how to do it
Use the macro editor, create your macro and assign it to a key
I wrote my initial message with a macro
You can even remove the delay between keys
had the second one of my steel series headset stop working completely out of no where for no reason
gotta love these awful headsets that last no longer than 6 months
Okay? Not sure what you're trying to achieve here. Have you made a #official-support ticket about it?
I don't think it's an exaggeration to say that I've used/opened 30-50 SteelSeries headsets since I started using them 12+ years ago and it's been many years since I last experienced one break
Is there anyway to get Audio EQ controls without downloading GG for a headset?
Not to my knowledge. Unless it's an older headset and you can find an old version of Engine that supports the headset
That is...disappointing
How come?
How much time you got?
GG Requires an account to use all it's features, even ones that don't require any connectivity. It collects data for ??? purposes. It delivers ads. Who knows where my email address is going. It is yet another bloated Electron App from hell and consumes the better half of a Gig of memory all to deliver a handful of EQ options.
Oh, and even when I'm just looking to adjust EQ settings, it can't help itself and plasters a plea to setup an account on the top of the window that I can't remove
500 mb seems like a lot. It using less than 100 mb for me
DO YOURSELF A FAVOR AND GET A NEW MIC
?
ProcessExplorer
Okay
Ty
But I get what you mean
It seems like there's an arms race to include as many features as possible
It's not like SteelSeries is alone in doing stuff like this. Both razer and Logitech are guilty of it
(Not to say that's an excuse)
Steelseries needs to start making some tasty backpacks for all their juicy gear
I would be so, so OK with software that aims to provide features and incurs a cost because of that. This really isn't that. WinAMP 3 has more features then this and targets Windows 98.
They already made multiple. I still use mine every day :)
Winamp is such a classic
It really whips and all of that :)
It's just... I get enormously frustrated at the state of consumer software. GG is awful on every axis that isn't exactly 'first-read experience' (and even that is questionable). I want to be excited about someone's software solutions for their hardware and the bar is so incredibly low right now, but no one can clear it. I was kinda hoping Steelseries would be The Chosen One™ since I saw early screenshots of Engine, but that well is now thoroughly poisoned by GG.
thanks for coming to my ted talk
Which headset are you using?
Nova Pros
For now. There is just a strong chance I end up returning them tbh. This is a sad, sad state of affairs.
Oh. Yeah I doubt Engine 3 is gonna work but you could try? It's the Engine part of GG and nothing else.
I'd take a swing at that
Maybe if they made GG where the extra features where modules you could install (or don't)
That might improve performance
Best of luck
It's 1:30am here so I should get some sleep
Gn y'all
anyone elses nova 7x break after the new update on the engine?
it broke after the windows update and broke when i tried downloading my motherboards software now it broke with their own update
Can someone tell me what switches the Steel series Apex 5 keyboard takes pls need 2 replacements (pls @ or dm thank you)
So I think I might have discovered some sort of bug in windows 11 in the situation that it 'sees' Sonar media but refuses to do anything with it, also it doesnt exactly seem keen to mix all the channels together like it does in windows 10. Anyone else notice this or am I just being an idiot?
i just dont get audio and threw the app it says that my chat is messed up, it was after their most recent update is when it broke and again when my windows updated and with my motherboard software, i think the app is just really buggy and needs to be fixed bad, and i know its not any of my drivers messing with it cause i recently hard reset my pc and it didnt work until there was a update for the app and im currently using another headset without issues
nothing is working even after the update this product is garbage
I submitted a ticket and all i got was a bot responding. for now all this is is a waste of 70 bucks
Anyone figure out how to pair the nova pros via Bluetooth to windows yet?
Does yall wireless headphones disconnect when its low battery? (Like arctics 9x etc)
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#astronomy #physics #simulation #astrophysics #halloween #cosmology #space #science #sciencememes #future #multiverse #sp...
Hi Guys. Anybody playing warzone 2 on ps5 with arctis 7p+ ? I cant find any good eq setting 😣
my steelseries Arctis nova 7 randomly quieter/low volume, is there any solution to solve this problem?
Help! chatmix not working. I turn the wheel, but the sound of the chat and the game does not change
What is the best wireless steelseries mouse?
no one
logitech g pro is better then all ss mouse
nope headsets hyperx are better
But like imma buy set
better buy from logitech and keyboard from ss
I had prime+ and scroll wheel died alr
i have mouse g pro keyboard apex 9 and headset hyperx cloud 1 its perfect
but i want buy hyperx 2 wireless
I could either go with ss nova 7, aerox 5, apex 7
Or logitech g pro wireless, g pro x and g512
i buy apex 9 for 90$ so its steal xd
for me logitech, ss stuf is so overprice
Nice switches on apex 9
and its better
black
Maybe white is better?
i can send foto if u want
and you need turkis layout
Yep
did u check on ebay or amazon?
oh
cheap i5-6600
Thats nice
i have this 6 years
I also have i5 8600
little better
buy 4070ti its better and price this same
Same hahaha
-+ in all game 40/60fps xd
maybe u oc card
i have gigabyte
Its good
but i dont have option oc
np
Hello
I have problem with my Artics 9X. When i conect to laptop with bluethoot it just conects my microphone
How to fix that?
Or can i conncect bluethoot and use microphone wia it and use 3.5mm to get sound on it?
I didnt install steelseries software on it if thats the problem i can try
Please don't use commands here in general my friend 🧡
Does yall wireless headphones disconnect when its low battery? (Like arctics 9x etc)
Just plug then in charging and work fine
If they goes sound of empty battery just ignore it🤣
But if they are low (not empty) they won't disconect for me. If they are empty they just turn off I plug them in and continue useing as normal
hey im having a issue with Sonar
i just installed it
but when i select the output device as SteelSeries GG, voice doesnt come out
when i press set to default
nvm fixed it, reddit is better than this server

Well this isn't a support platform (that's what the ticket system is for) :)
Anyone know how to degrade sensei 310 mouse?
Would cherry MX switches work with a steelseries apex 5?
I have problem with my nova pro wireless noisy buzzing when I connect it with Bluetooth
Can someone help me now please
If I wish to pursue a refund, is that something stealseries could handle, or would I have to go through amazon?
I would think it's amazon if that's where you bought it
Roger that
#commands
Where can I use them
Anyone figure out how to pair the nova pros via Bluetooth to windows yet?
hai
Heya :)
would it be the same for nova 7X's?
I don't follow?
this
I wouldn't recommend using bluetooth to getting audio from the PC
that adapter dose it better
it wont even connect lmao i think it knows its bad lol
it Says its connected but headset keeps on blinking blue
I’d like to hook it up to my work laptop for music and zoom meetings. DAC is at home with gaming setup. I don’t see any reason why this wouldn’t work, it pairs with the laptop but shows up under other devices, no audio or mic capability.
test(so I can see my roles)
the #821481150437392405 text isnt right... it says "React with 🔔 to opt-out of being tagged in our giveaways." instead of "React with 🔔 to opt-in of being tagged in our giveaways."
if you react with the bell you will get the role instead of deleting it
Hello everyone. Who has faced the problem of a cyclical update request with a Rival 650 wireless mouse?
i have "giveaways" muted, i dont have them selected under "roles" and i keep seeing pings..... do i have to just flat out leave?
fyi.. SONAR,,,,, is still broken garbage
Removed your giveaway role
Works fine for me 🤷♂️
Sonar is a good idea but I've found many flaws in the first hour of use.
love steelseries headphones but i absolutely hate the adapter, it breaks so easily and is just a massive inconvenience most of the time
i wish steelseries made them stronger or something, it falls on the ground once and then its just dead and you have to buy a new one :(
does anyone with Arctis Nova 7 have sound issues with League of Legends? For lost ark the audio is perfect but in league the sound sometimes cuts out/has some static/sounds...just off. I can't really describe it. It gets worse in teamfights, so it makes me think it's CPU related, but lost ark is also cpu intensive and it doesn't happen there so IDK
If I toggle between my desktop speakers the sound goes back to normal, and toggling back to headset makes it sound strange again. Didn't happen with my old Arctis 7s.
e
i have a problem with my apex 7 tkl when i press the s key it doesn't respond. can someone help me
For about 20 minutes I was hacked. If I have now fixed this issue sorry for any inconvenience I have caused.
is there a way to set debounce timer?
Anyone know where I can get replacement parts the wire in my headset that connects all the wires to the motherboard is super super short I've tried fixing it but I doubt I can and my sister's bf already voided the warranty so idek what to do anymore......
I'm sooo frustrated and aggravated
Why can I not open a ticket with steel series. why is everything a bot?
I need a technical support from a human being.
I made a huge mistake buying the 9x (even though they were 44% off lol)
I forgot it is used for xbox
And im dumb
And the sound quality is bad when I use it on pc lol
I use the Arctis Nova Pro on PC. Sometimes stream with friends on Discord. On my Astro's I could flip a switch and make it so people could hear me. Is there an easy way to do that with the Nova Pro?
Anybody have good EQ for music whit WickedCusions?
hi
Hi so I'm using Nova pro on my pc. When I'm charging the battery in station just 2 slashes are charging. Is there any reason? It's not fully charging
i have a apex pro tkl as soon as i launch up a game the led lights turn off
unfortunately, official support is a joke, you're better off asking people on places like reddit or Discord.
frankly, that's one of my gripes with steelseries.
a simple solution can be made to be really complex, for no particular reason at all.
Elo there
Nope the retired parents already have two Range Rovers & Live in Holland Park, London
💯
Thanks
Yes this one of them, which is barely used lol
flex
Lol!
Ikr
Hiii I can’t sleep
dont think about anything
put phone away
Nty
?
what time is in your country?
maybe drink water
turn on flashlight
where tf are you
Earth
where on earth?
No somehow 😭
unlucky
This place called the world
Fr
you gotta be more specific
you havent got flashlight?
Idk
And no
o\hmm
who tf carries a flashlight right next to them at all times
My brother
.
in phone
i think he is from brazil
talking about a different kind
ok
My brother has full 2 flashlights with em all the time
but he is at home
nightmare
No
no?
Trauma kinda
ye
Brittish?
poland
Oh
Im use to 6 hrs ahead bc my cousins live in Scotland
So I always assume Brit times
ok
what happens on 4am?
3 am isnt good time for piss?
whats big bang
“Devils hour”
“BOOM”
i have online lessons i want to sleep
my aerox 3 simply dies in the middle of a game
amazing
thanks for the engine update, it has officially killed my mouse.
my mouse cursor simply disappears and I have to reboot
sick
Om
Wireless Arctis Nova 7s are such a downgrade from previous models. The sonar auto changes the input source. There should be a way to lock it to the headset. The software is way too finicky with this headset.
Is there noice canceling for sound? Like I know there is for others mics and my mic in sonar. Is there a noice cancellation feature o with the headset to block out background noice so I can hear audio without cranking it.
So a quick question, how to i do the firmware update
As well it just doesn't work
You can get headsets with ANC? (Active Noise Cancelling)
Nova Pro wireless has it
But you can't really use software for it
Needs multiple mics
any idea if steelseries is going to release the sensei ten wireless or something?
i dont like the holes on aerox
Dont buy their mouse, you'll get a update and that's it, no more mouse < 3. So far had a blast, today it just stopped updating and you cant use it wired nor wireless
Rival 3 was great, too bad they cant do nothing bout the drivers
That doesn't always happen tho
That's a tiny amount
Or the many many MANY people online