#💬-general
1 messages · Page 19 of 1
RMAs are hell
lmaoo
you never win with them
good luck
wdym
They send it back broken most of the time
uhh
they prob going to kick us for shiting on their products but hey its real feedback
ig
Yeah I am returning them
hello how can i turn off steel series moments? is annoying and makes me drop fps
open the app go to settings and scroll down to moments
what kind of mic are you using
Just got a steel series arctis nova pro it’s sweet
cabbage1, i just got one as well, installed the engine, haven't tried it out yet, i want to do all the things all at the same time and need to figure out what to do first!
Only complaint I have about steelseries is their headset muffs having uncomfortable material
i had the arctis 1 wireless and the wireless range was full of lose. i was looking for the arctis pro, and i ended up with the nova pro, which i learned today are not the same thing, but i tested out the wireless range on this headset earlier, just loaded a game to hear the game music while wandering aimlessly around the house. i can go into every room of the house and still have sound. only i didn't try to go outside because it was 20 degrees.
so not sure which would be better, arctis pro or arctis nova pro, but what i was looking for first and foremost was wirelelss range
i hunted all over the earth for a wireless headset that wasn't bluetooth, the nova pro has both options, and i dont like bluetooth .. so i got what i needed. then i started looking at the software, and discovered 'sonar' so am looking forward to hearing that. i dont have anything to do on second life today so i think i will go play a game, and see if i notice it sounding any different.
tomorrow it will get the Second Life and Voice test workout haha
poof
does anyone know why my artics 5 change to red i set them to white and right after i click of the page they change?
Good job finally selling the de Lay-out from the prism keycaps
Can someone help?
My left mouse button on my rival 3 is squeaky
I just got it as a Xmas gift today so this seems a bit outrageous
Hi I have a friend who got an apex pro 2023 for christmas. When activating the RGB the wave works for a few seconds before freezing, anyone have a solution?
can anyone help me with my steel series sonar i can hear my own voive
ce
even tho i turned off the setting
okay the one thing so far that i am going to have to get used to and adjust to, is that this headset, the Steelseries Arctic Nova Pro Wireless is a whole heckofalot smaller than the Arctis 1 Wireless. I removed the elastic band and extended both ear pieces as far as they'll go, and it is squeezing my head like a tomato in a vice. will this loosen up over time?
Question, what channel should I go to, to ask about help with setting up my headset on discord o.o
quick question pertaining to sonar;
I have a bizarre issue at hand. I have a hyperx microphone, and I'm running my headset through the microphone as well. I also have a stream deck, and I'm using the sonar software to mix. The issue I run into, is I can no longer play audio from my stream deck to go into my microphone, to then go into the game I'm playing, or the discord chat. My question is, how do I make the audio from my stream deck, go to the microphone and headset, instead of just the headset.
Every time I try to download the SteelSeries GG application onto my pc, the setup gets to about 60% then just crashes all of the sudden. I have tried to delete the files from my computer and reinstall it, and I still end in the same result. Does anyone know how to fix?
if there any computer weebs here pls message me thanks
guys i cant hear anything and it says Arctis pro not connected
while my headset is on i can hear when i click my mic mute
Hi can i Connect My LogitechG733 Headset with the steelSieres gamedac?
Hello why I can not have the frequency of 96 kHz on my gamedac I am that at 48khz thank you for your reponce and Merry Christmas
Hello, when im in the Steelseries software my mic keeps making a constant rain noise even when im muted but when i remove the app everything world fine. Does anyone have a solution for this ?
Comunity suport
No one reacts on those things
Isn’t there a normal customer support on the site or something ?
Yes
Write steelseries support in google
try uninstalling any vpn you have on your PC
if I dont have the steelseries software launched will my arctis 5 equalizer settings still be working?
If i am not wrong the GG software launches in the background or if you open it set all settings and then "close" it it is still running in the background
I have birthday today
Arctis pro wireless+gamedac vs nova pro wired?
Yo i have arctis 9x and i have no sound on youtube or elsewhere if im not in a vocal chat in discord....
This is driving me crazy
some better configuration for microphone at arctis 7+ in sonar?
Hi
I’ve got a steel series headset and the mic isn’t work on my pc
It worked fine on Xbox
But now it won’t on my pc
I’ve got the Arctis 7
Hi
maybe dowload the steelseries software and look if it works than
I did
Nothing
It works for discord audio calls
But in fort
It wont
It’s like I can’t join the party channel
Does anyone know why the DAC for Nova Pro can't control volume for line out and also it can't control volume for Sonar Media/Chat etc.? It just controls Sonar Game
ive just brought the arctis 3s and i only got one cable and no splitter for the mic so now i cant use the mic
Anyone know if the SS site is not working properly? Can't download any of the software.
working for me
Took out my ethernet cord and went on Wi-Fi and now it works. So weird. Thanks @quartz socket !
Has anyone bought the DAC to use with their older headsets? Does it add to the experience?
same here in my left side did you find a fix?
can yall help me cus i cant figure out app to device routing, cus i have media set up as the output for spotify nut i cant hear anything
and i have music playing
i have the arctics nova pro wireless
Does spatial audio turn a headsets subwoofer/bass off? When I turn on spatial audio in Sonar, and listen to the spatial test track I can every direction and voice correctly (Side-left, Side-Right... and so on) But when the deep voice says "Subwoofer" You can't hear it. This leads to horrendously bad audio in game. I have the Arctis Nova Pro wired.
what happens when wifi disconnects while rival 5 firmware update?
hello I got the arctis nova pro recently and everything bleeds to the mic
tried even muting the mic entirely and still everything bleeds
as if sidetone is on but for the computer
hey i got a artics nova 1 as a gift and i tried to set up but the mic its not detecting. still uses the laptop microphone even when it's set to steel series microphone in both control panel and computer settings. i've tried sonar too but it didnt fix the problem. can you help?
I am sending bad vibes to whoever at steelseries decided the Arctis 9 should have a MicroUSB charger
It’s an old headset
Best bet is to stay away from steelseries headsets. They all have problems, and paired with the sonar you’ll just experience infinite headaches and subpar audio
bro really? i'm happy i don't have this mouse then
better than my experience with Corsair and Logitech and by a long shot lmao
Can someone tell me why my microphone always makes noise, but I don't know why
plus the Arctis 5 has that custom USB thingy, would be a lot better imo kekw
I wouldn't know, sorry
ok
will it break mouse firmware or something?
help steelseris headphone set discord
how do i save setting to DAC for ps5
once i change inputs to ps5 input sonar goes away
anyone got experience using the sonar to set up a blue yeti from logitech?
Sonar works only on PC, right?
Anyone knows if it is possible to save, export and import Sonar EQ settings? ie. new profiles for new games?
so... turning on Sonar just suddenly disabled ALL audio on my computer, is see the meter going up and down, but zero audio is coming through no matter what settings i change, or which audio device i switch to
switch to the sonar channel you want for that app
prob try restarting then
what headset you got
nova pro
did you plug the cable in on the side
it's wireless...
uhmmm yeah that one i cant help with i got a wired one
That's what I'm trying to figure out , but settings won't import to DAC
Yes sonar only works on pc I just want to transfer the EQ settings over to dac
Only shows preset menu settings on Dac
I have wireless pros
liking my nova pro wireless so far, they don't seem to get ridiculously loud and make you half deaf because of sudden loud sounds.
Arctis Nova Pro Wireless? I believe you can't save it to the base station and use it on PS5, as I understood from many tests and reviews. Sonar and all related settings work only on PC, xbox, PS and others use only the EQs stored in the station
however, you could at least mimic the EQ settings from SONAR and manually create a custom EQ in DAC
haha got some pentatonix goin on right now man this is epic
I think the data servers of SteelSeries website are down because I can go on the page but I can't sign up (neither on GG or https://steelseries.com/signup)
And apparently I'm not the only one.
@sullen bobcat
Bro
Same But i can sign up but idk why i cant verified
Its seems like Auth Faild
@turbid grove says Server Error (500)
w8 let me check
No prob for me
("detail":"Authorization failed")
Like it's the same page but when you click on create account it says it changes to Server Error (500)
At least for me.
Verified Error For Me 😦 it says ("detail":"Authorization failed")
That ain't me but he seems to have the same issue:https://www.reddit.com/r/steelseries/comments/zvu9g6/server_error_500_account_creation/
Bro i can sign up but i cant verified email..
seem like its just broken in a weird way, hoping for a fix soon...
hmm
Where are you from ?
BTW
Canada?
Pakistan
aight
can anybody help me with the right settings in sonar, so i can hear footsteps in Warzone 2.0
Anyone can help me with full reinstall Stellseries GG ?
Yay
These headphones sound so wonky
does anyone have like
genuine good normal settings i can use for everything on the equalizer
it just sounds so mono and dull
Anyone have any clues why after i restart/start my pc one of the sound channels for example media in this case is un hearable?
Like i can not hear sound from media?
I have the arctis 3 consle and I need a longer cable to use it on my pc anyone know any good cables for it
Is Sonar known to make a cpu run hotter? My computer is at 75c and it usually has been in the 50s, the only difference is the new headset i got yesterday, i turned off Moments thinking that might be making it hotter, but I am using Sonar still. Earlier it went to 85. it has been gradually creeping up the longer I am online
Somehow fixed itself out of nowhere but most likely will be broken tomorrow again.
don't beg
Il
I have big problems with the Steelseries GG app, where can I get help?
Does someone has an gif of SteelSeries?
can somebody help me with clipping i cant clip fortnite
so far my steel series suck even on a good day theres so much static and now i have 0 audio and sonar isnt even seeing steel series headset
can anyone help steel series wont clip fortnite
So quick question… will steel series ever come out with a white pro keyboard?
i need help plz
i cant post for like an hour, and my audio is capped at a certain point to where max is very quiet, anyone know whats wrong?
can someone please look up #1057058099271319614
I would rlly appreciate the help, i'm just trying to register :(
Can someone help me with the SteelSeries engine software it’s stuck on the loading screen and won’t open the app
i aint no tech expert, but maybe just try uninstalling and reinstalling the app
something could have just been skipped over during the install process
anyways, does anyone know how to control spotify, or see playing spotify tracks on the OLED display on the apex 5 keyboard?
idk if you can control it
I’ve done that so many times
I just wanna change stuff on the apex pro mini and it won’t even open the app
on steelseries gg the "repeat n times" won't work. I made something repeat 100 times but it only did it 25 times. And them max it can be is 255 so It's not enough
#1057077092543627295 pls help me guys nothing ive done has worked
Anyone know what each number means on the actuation like number 1 is 0.2mm etc for apex pro mini
the artis 7+ are pretty good
Is there a way to manually back up your Nova Pro Wireless Sonar EQ settings?
The Cloud Sync function is not working.
is sonar even good
How good are third party Arctis ear cushions? Mine broke in the washing machine so I need to buy a new pair
are there any macro programs just like the macro editor in steelseries gg?
or can you use steelseries gg for non steelseries keyboards? i doubt so but still
how can i clean my apex 3 if i cant remove the keycaps
Use Water duh (don't do that)
ok what do i actualy do though
also my rival 3 left mouse button is squeaky already after 2 days :(
I think the thing you use to clean your ears
Yk
Ear tips ???
Idk how it's called in english
Anyone know if its safe to put the band and ear muffs from the headsets in a washing machine?
Q-tip
Thanks
or cotton swab both make sense
Hold up be careful with those
Specially the Ear Muffs
thats what im trying to figure out lol
Im seeing that the band can go in the washing machine
Bro why would u put it in the washing machine
it will obv break
Im not putting the whole headset in the washing machine
Yeah it will break
Even for the muffs and stuff
it will still break it
washing machine should only be used for clothes💀
the band wont break
Yes it will
can someone help me, idk how to use the drag and drop clipping thing
are there any tutorials on enabling minecraft integration with an apex 5? i cant seem to get it working and its annoying.
the srounding sound annoying when i play mmo , how do i turn it off , i hold the small button and it shows its off but still on
Please I am starting to think returning it is the better option, right now i just cant get my audio working on discord, i can hear but cant talk
@jolly jolt
Read the above I dont have audio
Just bought apex pro mini it’s pretty good
just got the arena 7, does the sound sound kinda flat to anyone? not enough bass. I have it turned up all the way already
What wireless headset should I get for my Xbox
Hey guys
Hi
I have a question, maybe you could help me
What's your budget?
Better open post in #1047622297382567936 but say
I did but I just figure if anyone was in the chat
Im
Do you know anything about the steelseries Arctic’s pro wireless nova
I know they have some bugs
Well yeah, I just was wondering if it is normal that I have my Xbox series x connected I could get the sound and mic working perfectly but also have it connected to my goxlr mini but when I hit the mute button on the goxlr it mutes but I still hear sound on the headset but on my ps5 when I hit the mute button both the goxlr and ps5 is muted on the headphones
Wait
Ok
I think it's good
So it’s normal??
I'm not in 100% but yes
Sonar detecting youtube song as a game. I thought it was more intelligent than Nahimic. Does that mean Nahimic was dumb too?
Hey guys. Just bought the Arctis Nova 3 and straight away there are issues with low-volume playback. The audio start to crackle and stutter badly when the volume is low. It happens both in games and YouTube, especially ehen there are low deep sounds. This only happens when connected via USB, the 3.5mm works fine. Tried reinstalling drivers, disabling audio enhancements, turning off sonar/gg and nothing worked. Any fixes or ideas as to why this might be happenning?
Connect it?
Or wait my bad i am high or smth i have wireless therefor just ignore me
i cant log in to the steelseries gg app anyone else having the same issue?? i can log in on the website fine but every time i try to login on the app i keep getting error saying that email/password must be wrong.
any help would be appreciated
.
i need help i just got my apex pro mini and 2 of my keys are showing black on the steelseries software
Hey cutie
One message removed from a suspended account.
@mellow hull heya! can you please PM me about my socks? i won during the GOTY awards and had no one contact me since :<
hi! i need help with steelseries gg. i have mouse keaybord form steelseries and when i instal it not working pls help me
why does my steel series 9x keep flashing white and blue?
my arctis 7 headphone stopped charging, how can I fix them?
when is the steelseries holiday sale ending?
Any helpers #1057309856010338344
hello can someone help me with configurate headphones steelseries arctis nova 1
Is it possible to have random colors for the Apex 3? I wanna have a wave cycle of black and then a random color flowing across the board
Sonar
Mhm that's 100% what I meant
can someone hellp me i just got my apex pro mini and 2 of my keys are showing black on the steelseries software and lighting up a diff colour
I'd say try mass selecting the board segments if you haven't already
I can dm you
yh
bro steeleseries gg is eating my cpu is that normal?
hey guys
is it possible to have sonar autoswitch preset configs depending the game you're playing?
let's say I'd play fortnite to have it autoswitch to the fortnite preset config
and then when id close fortine and start up another game like halo
have it auto switch to the halo preset config
can someone help me
my headset isnt working
i have the nova pro and its not connecting
@iron prawn ahh okay thanks
so currently theres no way to do it within the native gg steelseries app/sonar?
No
aight so i bought the arctis 7+ ye, but im confused on how to set up the sonar and stuff: how do i get surround sound?
is there a way to use arctis 7+ wired and how?
it comes wiv the like 3.5 mm jack think thats how u use it wired
and where does that plug into on my pc?
yep cheers mate

does that 3.5mm plug into the wired i got with a usb and type c cable or??
just a lil confused how to use it wired
cuz that 3.5mm thing is for wireless right?
Idk
if you got the manual still on hand that could have the answer you're looking for
i dont think sonar actually works
everything is same as before
or it doesnt support minecraft?
hello
When I enter the email to verify myself, I do the captcha but then it tells me that the authentication was failed, I want to claim the nitro but this error won't let me
i need help @warped sky
or moderators
what will happen if my wifi disconnects during rival 5 firmware update? will it break my mouse?
I need help for decide
Second hand arctis nova pro wireless (1 month old) vs brand new arctis pro wireless?
Both same price
i see there are more questions than answers
Read rules please
Can someone help?
Today while i was playing Valorant all my sounds went double, and i asked if my teammates also heared double. They were like "yo, your mic is like double" i didnt think much of it but now im watching youtube and then it started going double again. Ive rebooted my pc didnt do anything. Anyone got an idea how to fix?
thanks
@wet ether you can watch #official-support too
Ill check it out. Thanks alot
@stray axle English only please :)
sonar not working after windows 11 update...
how long to charge arctis 7p+?
To 100%
Idk
The 7P+ has quick charge so I think it takes about an hour and a half to go from around 10% to full
Hello my rival 300S mouse has started to like lag when i move it... is there anything i can do to fix it?
thanks
Is it just me or is the website confusing for headphones? Like it doesn't have a compare button?
is updating rival 5 software safe?
Yes
Just purchased the 7+ for 20$
Does any know why my artics 5 change color from what I selected on the app
I change them to red and blue flicker red and some times green
Hey! how do i enable the clearcast ai noise cancellation? or is it only available on steelseries products?
Only steelseries
What lol? 😆
i had to switch my apex pro mini to a ducky one 2 mini case just for me to able to type on it without my wrist hurting
ive literally got a ducky pro mini 😎
hello
just purchased nova pro wired for 190 USD
W sale
I got the nova pros wireless for $250
wireless is 370 here
Easily the best headphones ive ever used
thats why im happy
yup
do you like em so far?
easily my favorite headphones ever
is xbox version okay to use for pc?
yea
cool
I got the Xbox version
It works for pc but instead of 24 bit its 16 bit
the xbox port
used second hand nova pro wireless is 350 bucks, i bought 1 month ago non xbox nova pro wired for 267 bucks and returned cause of its expensive
right now got for 190

mw2
thanks
wired one is 24 bit 96khz
before ordering that i ordered arctis pro wireless for 370 bucks
but cancelled immediately
yup haha 19.68$
Where
Anyone up for the MW2 raid? Need a third
I don't play mw2

Can't have that
Hey, I posted an issue that I'm having in #1047622297382567936. It's been about an hour without response, and the issue's still prevalent.
Keep in mind that it's the community helping each other. Gotta send in a #official-support ticket on the website for help from SteelSeries :)
Were can you submit a support ticket on the steelseries support site?
does anyone know how long left is on the sale?
Use this
It will try to help you first
Alr did that multiple times but it just gives me answers that have nothin to do with my problem
Keep going, it will let you submit a ticket in the end
Alr thx its kinda weird because I’ve seen multiple people with the exact same headset and issue as me but most of us think it has something to do with the steelseries software
how do i connect my new aerox 3 wired mouse on the app on mac
Apex pro tkl 2023 or 2022
I think you'd be surprised how many it helps so that they don't need to wait for a ticket response but it obviously can't help everyone
Yo can someone help me
I bought steel series arctic 3 console edition
And I’m tryna use it on pc
But the microphone doesn’t work
Yeah I know I also helped some other people with the headset because you need to have the steelseries sonar software in order to be able to use the mic but a lot of people didnt know that. The problem I see most people having right now with the nova 1 headset is that there mic is making a weird/ static noise even when your on mute or not talking in the steelseries software mic tester. The mic button also somehow doesn’t make your mic completely muted so people can still hear you a little bit but I think it has something to do with the software because it’s only in the sonar mic tester and not ingame. I will try and to let people know what the problem is when I get a respond to my ticket.
Just got my Nova 7 and Aerox 3, love them so far
Most likely due to the way the headset is connected to your PC. Dual vs combo jack
I got my nova 7s for Christmas and they are AMAZING
I will never go back to budget headsets after this
Literally
Hello my rival 300S mouse has started to like lag when i move it... is there anything i can do to fix it?
What type of lag ?
Check the Sensor maybe there is something in the way if you don't see blow in it (gently) and check again
That's what I do and it solves problems
i blew hard into it and now its even worse...
do you think i could wash it with some water?
mine didnt come with dual combo
it came with a 3.5 mm jack that connects into the headset
i did it fast
If your PC doesn't support combo jack you'll need an adapter or a usb sound card that does
Hello everyone, i didnt find anything in the community support so i wrote a thread. basically my Nova Pro wireless Dac stopped sending the right ear any sound. Does anyone have any idea how to fix this? or do i just return them?
but why not fast?
Make sure to send in a support ticket on the website if you can't find help here
sent, but it says it might take a couple of business days. so i wrote here. Thanks for the advise
You're welcome ☺️
I hope you can get it fixed
Good night y'all. It's half past midnight here and I have work (not SteelSeries) in the morning
hello i just bought my apex 7 tkl but the software is kinda buggy the discord addons are not working that good
Hey guys, I just got a Nova 7 headset and I noticed that with Sonar the one headset comes up as 5 different devices when I go to select an output in my Windows settings. It just a little bit annoying to have to scroll through them all every time I switch from speakers to headset. Is there a way to make it so just the "Headphones (Actis Nova 7)" shows up, instead of "Steelseries Sonar - Media", "Steelseries Sonar - Chat", "Steelseries Sonar - Gaming", and "Steelseries Sonar - Microphone"?
Its just an excessive number of options that makes a mild inconvenience every time I go to switch
i need some help
how would i make a button that if i press it on my keyboard all my steelsieres devices would just like turn black or like the RGB would turn off on all of them and then anoter where i can press and it all turns it back on?
i got the arctis nova 7 wireless and im tryna use the equalizer on my macbook then switch it back to my ps5 for use
but my macbook and the steelseries gg application isnt even picking up my headset
im confused to say the least
and im not even sure if the equalizer settings stay when i disconnect from my mac and and switch over to the ps5
this is complicated as hell
like it literally should be on my engine tab
i have it connected directly thru usb c
😠😠😠
Can I plug the usb-c wireless dongle straight into the ps5 or do I have to use the adapter cable that comes with the arctis nova 7
bro lmao
this steelseries is a flop
im finna use some turtle beaches
i want to slam my headset on the ground
and step on it
have my dog eat it
wtf is this
ruin my night
steelseries gg developers should have some shame
user friendliness was thrown out the window
Does anyone here use a roccat syn pro air headset
my pc does
but
i didnt get
it in my headphone box
since i bought to console version
but i dont think i need it
Hi, just disable the unwanted sources in the audio in Windows.
My microphone is not picking up my audio. I almost have to scream to hear a glimpse of my voice in playback. The headset is two days old so its not likely that the microphone is broken. Is it possible that I messed something up in my software?
why do i hear my voice with sonar on
i turned off sidevoice or or whatever its called
Hi I got theses artis pro wireless and I’m having an issue where the sound audio would change when I enter discord vc or launch any game it would sound like a tin can please help!
Are you hearing yourself and whats going on around you through your headphones?
YEA
and its annoying
so much white oise
Mine was doing it too and I've been trying to figure it out
Went to the bathroom and now it's stopped though?
Oh
Its because my headset is off lmao
Nova 7 Wireless
Yeah it's still doing it
Stops when I mute my mic though?
anyone know how to fix the mic for the steelseries arctis nova pro wired got it today and it isnt working idk if its my pc got it like 2 days ago anyone know any fixes
anyone has arctis nova 7s ?
i got the steelseries arctis nova pro wired
ok
hows that noise cancel for you?
i can hear everything around me
i though they had noise cancel, it says so on the page atleast
it makes it way more quite for me not too much but its way harder to hear sadly idk how to make the mic work
ok, its like im not wearing anything, i hear everfything aroundme
yeah
@stuck hemlock and I are also having this issue. I've just made a reddit post, so hopefully I will get some answers.
just heard your mic
I THINK I FIGURED IT OUT
I DID
Go into the engine and click on your headset
Turn off Mic Sidetone
@stuck hemlock @onyx niche ^
my mics work its just the noise around me that i can hear
but ill try
oh its a lot better
just fixed it
join vc ill help
noise cancel in the mic
and you actually have to have audio playing
most likely a setting in gg
to enable or disable your mic
also make sure the mute button on the little controller
or
the
headset
is not on the mute setting
and also make sure, in windows settings, your mic is set to ur headset and not anything else
anyone have a good EQ setting for Diablo 2 Resurrected
using sonar / nova pro wireless
try focus
for d2r?!
Does Anyone have a good EQ setting for god of war ragnarok? Arctis nova 7s
flat is prob best
My scroll wheel on my Apex Pro TKL will not control my Spotify volume as it should. The overlay comes up and shows its going up and down but its not changing. Any help?
hello, is there a way to show the specific battery percentage of my arctis 9 in the steelseries software?
Are there any coiled aviator cables which will work with apex pro TKL 2023 wireless?
eh
i received a phone call on my phone and now my headset doesnt work anymore on my pc?
Eggs
had to close down my headsets for like 10-15 secodns
couldn get my sound back
anyone had that?
So u telling me nova pro wireless in sonar cant be saved on xbox? So im stick using the basic 3 presets only in base station??
Or do i just get dolby and copy paste the sonar presets
Hey guys could someone reccomened me a good wireless headset from steelseries, but not too expensive.
@vague herald u didn’t tell budget
like $100-200 aud
actually most i could go is like $230ish
Can I get help by someone please
My scroll wheel on my Apex Pro TKL will not control my Spotify volume as it should. The overlay comes up and shows its going up and down but its not changing. Any help?
@vague herald maybe like nova 7 or if u want better sound nova pro wired
alr thanks
i think you did usd
@vague herald oh u meant australian then prolly u need to go with arctis 5 maybe u can find 7 for this price but not sure how is it in australia
steelseries too much giveaway
How am I meant to clean my apex 3 if I can’t remove the key caps
Hey can somebody help me pls , I just bought the steelsrieas arctis 7+ it was working for a week, them I came to charge them and turn them on, they didn't charge and didn't turn on
hello, is there a way to show the specific battery percentage of my arctis 9 in the steelseries software?
Here you go! 
why cant i post on the support section lol is it because i just joined the discord?
are the arctis 7p+ noise canceling?
Only for nova
We're?
Where?
Nova pro wired vs arctis pro Wireless?
Nova Pro is 190 bucks, arctis pro wireless is 350 bucks
my arctis 7+ mic sounds muffled, like a phone mic how do i fix this plz help
hi everybody i need help
im using steelseries gg but dont capture my game
please somebody help me
My Destiny mouse arrived today 😄
Sorry this is the first time I've downloaded the software.
is the media mixer going to be added to the nova DAC?
@rapid snow have you tried #1047622297382567936 ?
its not loading
Weird I can see everything are you on pc?
do someone know what happened to snek on apex pro ?
mouse light up what do i do
Hello, I would like to know until when are the 2022 Holiday Sale discounts available please?
...
I saw the message that was deleted "for the starter pack?" and not for that but for this on the site: "UP TO 65% OFF 2022 Holiday Sale
Jump on these limited time offers to change your gaming gear. Now is the time! "
I thought I was in Lost ark channel lol
Lol no worries
bro can sm1 acc help my arctis 7+ mic on discord sounds ass
yeah you have to close steel series gg fully to play it,
Nova pro wired vs arctis pro Wireless?
Hi all, not sure if this is enough of a support topic so I won't make a post yet, but I got the Arctis Nova Pro wireless headphones today, and my Sennheiser PC 363Ds (from ten years ago) seem to blow them away, bass-punch-y wise.
I've installed the GG software, and am using the Modern Warfare II Sonar preset, but guns and explosions near me sound super-muted compared to the Sennheisers. Am I missing something here?
Funny you ask right as I have this issue with the Nova Pro Wireless 💀
Dont get it
You between nova and normal?
You mean don't get the Arctis Nova Pro Wireless?
They've literally just turned up today 😭
I am between nova pro wired and arctis pro wireless
Nova Pro is 190 bucks, arctis pro wireless is 350 bucks
Ohhh right, I've got the Arctis Nova Pro Wireless so I can't speak for either of those sorry !
Are you sure you don't mean "arctis Nova pro wireless is 350 bucks"? 350 seems like a lot for just the Arctis Pro Wireless
I mean arctis pro wireless is 350 bucks
Not nova wireless
Nova Wireless is 400 bucks
Ah okay, my bad
Should i buy nova or normal one?
So uh. What's the trick to fixing terribly muddy and muffled audio on an Arctis 7? I've made sure that my Windows default audio device is the Arctis Game channel, and it seems to be outputting through it correctly. There's just no definition whatsoever in the midrange. I'm playing The Cycle: Frontier, and it just sounds like I'm listening to everything through a pillow....
Any reason why my Arctis Nova 7s aren't showing up in bluetooth at all?
I've updated my firmware and hit the little reset button but it doesn't work
Made something in #1047622297382567936, not really any responses
Open ticket #official-support
Fixed
hey guys I just bought the Aerox 3 Wireless and the Artic7p and although I really like them they are my 1st wireless mice and headset so I gotta know. Do I really need the dongles?
#1047622297382567936
but whats the point of picking a wireless mice if you still have to connect a big cable for the dongle?
Show the dongle
Wireless makes it so you don't have any drag when using a mouse, or having a cable restrict your movement for your head
well yeah I was just hoping I didnt have to use both dongles but oh well
btw do you know if there is any dock to place the headset and charge it at the same time?
No. You gotta plug in your cable to charge it
I see one more thing would it be okay if I charge it with my smartphone charger?
As long as it's the right charger head
You're fine
okay thank you for your time appreciate it
guys i m so confused i have the 2019 apex pro tkl version and in the software i can program it to 0,2 mm actuation but isnt that only for the 2023 model??
anyone know how to get the hissing sound to stop when you hook up a line out to capture card?
I think it's for every apex pro
I'm using Bluetooth on my arctis 9s and there's a hissing/static sound its really irritating I've tried everything else on YouTube and on the website but theres nothing thats working can someone help as they were a lot money
#1047622297382567936 or open ticket #official-support
@iron prawn wait but is there a difference between old omnipoints and new 2.0 omnipoints in speed?
Idk I only use apex 3
oh
hipo do u have any idea?
2.0 maybe has difremd build
but is it faster?
It can be
but is it actually?
Is the aerox 3 a good mouse?
For what?
gaming?
Professional?
idk i just want to play games
Then it's good for you
guys how can i get snake on apex pro ?
SteelSeries Arctis Nova Pro Wireless and OMG amazingggggggggg 😄
Batteries in headset appear 1 bar and when in dock station for pro wireless shows it at 1 bar jumps to full but headset reads it as 1 still
messed up batteries or headset, if either what can i do?
power cycle? that use to happen to my dock on my old Siberia's had to pull the plug on them for about 30seconds plug back in and then it would register.
@tribal temple where you able to get the chat mix working
I dont fully follow
unplug the little box where you put your batteries into leave it unplugged for a full min. also check for firmware update 😄 via Steelseries GG 😄 also I think you may wanna reach out via their support section. 🙂
Nitro free?
nah you gotta pay for Nitro unless you are gifted it 🙂
i call myself a techy person but i cant find the bit on GG about firmware updated
its gon be directly in front of me now
left hand side click on "engine" then you should see your headset there could be a firmware update. if so itll tell you on the right hand side where your head set is listed.
The mic on my Arctis 3 just stopped working for some reason
I cant find out why or how to fix it whatever I do
No updates available and same issue despite unplugging it
this headset is only like 6 months old 😦
yo whats going on?
its annoying. Ive tried everything and still nothing
hi! I'm new at this!!
i love how this server is 90% people just needing tech support
pls be patient XD I need to set up everything for my new pc
lol
does some of you use Momments?
no
well I'm trying to be a creator XD but dunno
Be honest, steel series or hyperX
Hi, just a quick question, is there a way to turn off the touch-screen back button noise on the Game DAC Gen 2?
Does steelseries have official support?
does anyone else's headset make a static noise when the volume knob is at full?
My microphone is only hissing no other sound or anything
Does anyone have same problem?
anyone know why my mic isnt working thru sonar?
Don't use moments then lol
Do you happen to be a rattlesnake?
Yes!
Steelseries higher quality
I love Romania!!! I love bacu I love
?
nope
i dont think so
but can you help me?
i errr posted sum in the community support chat, if any1 can help me id appreciate it a lot, thanks!
yes i also have the same mouse you need the dongle to keep it wireless
hi 
I got an Arctis 3 and I can’t connect it to anything and there’s no power button and no way to connect it to any of my stuff
How to fix greyed-out special audio, In the window spacial audio setting? I’m using sonar with my SteelSeries pro wireless.
nvm done
XD
It won't troubleshoot or turn off I just got them today
got this arctic 7+
won’t connect at all to pc
tried everything they said in the email to help
It won't connect to Bluetooth it won't turn off it won't reset so I don't know what to do are you putting email for the tech support I've gone to Reddit still waiting for that I don't know what to do
I literally got it today cuz my other headset was dying this is why I don't buy new headsets
They just break on me
It's probably an easy fix but I don't know
yall know how to fix double-triple clicks from scroll click on the rival 500?
you have the one year man warranty so you should be good to go regardless 😄
With the latest arctis nova 7 firmware, my chatmix dial no longer works. I also don't have access to the software option. Any advice?
nova 7:
- transmitter v0.1.11.0
- headset v1.13
- bluetooth 1.8
- GG 29.2.0
My artis nova 7 wont turn on and has no charge light anyone know whats up?
i had the same issue. let the battery drain for about 2 days and insert a paperclip in the factory reset hole
does it have to be two days causes its been over a day and i tried that
im not even 100% sure im resetting it correctly i dont hear a click
idk man. i'm honestly tired of my nova 7. the software is horrible and my chat mix never works without restarting gg multiple times. i'm heavily considering returning it. im so fed up its not even funny
if i were you i would you could get better headphones and a hyper x mic for the price of it
same issue here
the only good thing about is is the mic sounds normal and other wireless mics usually sound horrible
i already have a good mic, just wanted a decent wireless headset. my arctis 7 worked great, just had some wear and tear and wanted to upgrade only to get disappointed by this overpriced excuse of a headset
i dont even care too much because i worked at amazon and they werent getting shipped out so i took one lmao
its just odd that a 200 dollar headset doesnt work
hi, i'm new, where do i ask for help with things?
i route the sound via Sonar, but game and media don't work, chat and mic work fine.
however, if i try using the game or media I get no sound through the headset. i can see the sound bar playing in Sonar, but not on the controller
any tips/tricks for this?
@strange finch - can you help?
no, please read the rules
k, thanks
if you need help use #official-support or #1047622297382567936
Loving my nova pro wireless omg
why ??
It’ll be short lived
Wym
Bro I got a nova 7 for Christmas and it’s great

I am unable to switch to custom RGB light on keyboard via using shortcut keys. Is there any solution regarding to this?
#1047622297382567936 or create ticket #official-support
does 3 beeps and turning off mean anything on arctis 9 headset? i thought it would be that it soon will need charging but engine shows 2/4 batery bars
hello guys i am new here and i have a question for you please
my mouse used to work but now, all the lights don't work and sometimes my mouse disconnect suddenly while playing even if it is fully charged
Hello everyone! I'm new to the steelseries family, and i want to buy a wireless headset, but I'm not sure which one to pick between the Arctis 9 and Arctis Nova 7. What are the pros and cons of these 2 headsets?
does the nitro promotion still work?
Yes
how does it work?
Install gg
gg?
hello guys i have a hissing/static noise in my headphones even when there not connected
Maybe sidetone turned again
nope its off
#official-support open ticket
i will but its not helpfull at all
pc
huh?
And say me if you hear this noise on this pc too
i only have one pc
Oh ok
and its the same on my playstation 2
You have console
yes a ps5
So it's hardware issue
wdym
?
hardware issue what do you mean by that
Its just broken
oh well thats not great
Refund it
how
You bought it from amazon?
im not sure got it for christmas i think currys pc world
Just wait for respond
ok
Oh
I sometimes have this noise when I touch my headphones with hand
Idk how to say that
its ok ive reboxed them and there going back asap
hi does anyone here knows how to fix purple blinking light for rival 3 wireless? Thanks
Hey Guys,
I've just got a pair of Wireless Nova Pro's Just set up the Sonar Equalizer under game. When launching 'World Of Warcraft' Its not going the Sonar Game Sound. Its using Sonar Chat Sound
Any Ideas?
Only nova headphones support it
#1047622297382567936 or #official-support @sterile vale
saw someone in community support posted the same concern a long ago and no one helped
So creat ticket #official-support
whatever
Hi can anyone help me please
I have tried EVERYTHING
my surround sound won’t work for my artis pri wireless
#1047622297382567936 or open ticket #official-support
when i unplugged the dongle, and plugged it back in, it started working
@lucid houndsaw ur message about nova 7 i thought about buying it, are you sure it's not worth it ? i looked at Logitech g pro x wireless headset but it doesnt have noice cansalattion neither bluetooth.
would anyone recomend it?
nova 7
hello, i am considering buying the fabric earmuffs for my arctis nova pro wireless. I'm just afraid that they will give way more and that I might have the bump in my auricle the whole time
sorry for my english :/
hi i wana turn off this sonar but i dont know how
Me
Settings
but where
.
Can someone help me? When I try to connect my headphones to the computer (1steelseries arctis nova headphones) the headphones don't work for me, I tried to check through the settings and it doesn't appear in the settings, I bought the headphones two days ago and I don't know what to do, please help me
#1047622297382567936 or open ticket #official-support
Completely
ok Thanks
@inland coveuve had no issues?
Only on setting it up it might take like 2-3 hours to have good settings and updating but once you've done it it's a very good headset
?
SO WHEN YOU GET IT IT TAKES 2-3 HOURS?
sry caps
why does caps button exist wtf
how long you get nitro with that promo
1 month
thats not rrly long
Hi can anyone help me please
I have tried EVERYTHING
my surround sound won’t work for my artis pro wireless
i tried using general support but no help
@lusty dome try resetting sonar
by deleting the app or just turning it off and on
any1 experienced that aerox 9 keybind profile for game attached to a game just defaults by itself ,and after 15 min of headaches of trying everything,after pc reset fixed itself?
hello just join server quick question are GG the keyboard good? i dont really know much about the gaming side of the app
i found a flaw with the arctis nova pro wireless. the battery charging port does not have a cover, so as it sits on my desk things could get inside it. i think this was a serious oversight by steelseries. when not in use that thing should have a cover to go over it 😦
that weird never hurt of that
who know gaming here i have question my pc is 1yr old but it need better stuff what is recommended brand for a processor and graphic card that is good but not expesive\
?
it's all expensive. but when you are looking at graphics, you are not going to want to cut corners. get something nVidia, and yoiu will not have any regrets. do some research and find out what a solid mid-range graphics card will cost you. yoiu want nVidia, yoiu want at least 4gb video ram, as for cpu, do you really need a new one? anything 2.4 gh or faster will be good, you might want to look at a cpu that has more than one core, Intel is still the best i think. but even with intel you can find something suitable that isn't top of the line expensive. but if yoiu want a good solid gaming pc, set some money in the bank. my pc i have now cost me about $1400 after taxes. if you are getting 'new stuff' make sure you have a nice strong power supply too.
safest graphics card option thats not very expensive but solid for the majority of games is a 1080
if you got the money tho a 3080 is good
3060 if you need a smaller card
oh! and pc ram. if yoiu have less than 16 gb ram, consider a ram upgrade. even if you have 4gb video ram, if you don't have enough ram on the pc, your gaming will suffer.
ram isn't that expensive and it makes a huge difference
16 is sorta the standard
8 used to cut it but not really anymore
my pc is 2 years old, gonna be 3 years old soonish. i got it with the stimulus money
i added upgrades when i bought it i got a bigger power supply, and i got windows 10 pro .. i have not regretted it, because with pro you get the ability to pause windows updates, which i have done before for 30 days, and i tell you if you are going to have a super gaming session, you got windows pro, pause updates for 7 days - you can unpause them at any time .. but then you know your pc won't be downloading crap in the background while you are trying to shoot random robots
oh lord the time .. running late as always, tata for now
Hello
Hey! does anyone here face this issue with the Arctis nova pro wireless where you hear a low buzzing sound when using bleutooth?
i ruin it
i had to use cable so i don't hear that sound when it's quite
hm?
Sorry meant to say I got a new 240hz monitor
Congrats!
Anyone good with Sonar? windows is detecting my headset but sonar shows nothing under the playback device dropdown menu
have done clean install and retsart/delete all devices and drivers 3 times now and nothing.....
I well and truly have no idea what he's on about. Install Steelseries GG, open Sonar, use audio eq presets (one button click) and enjoy the experience. If you want to get more technical you are free to but these are not some niche headphones for audiophiles that have to take hours to set up to enjoy their value. Mess around with steelseries GG as there's a fair bit it can do for your headphones.
--> it's intuitive, it won't take hours.
Of course do update the headphones which can be done via Steelseries GG and it'll prompt you to do so anyways
The immediate thing I noticed about the nova's was the comfort, then the GameDac made changing volume and talking to people a hassle-free experience since I could easily use the dial to adjust mic volume, game volume etc in mere seconds and change the EQ in seconds too.
The microphone is nice, and is retractable so you can put it away and forget about it. Though these are gaming headphones so comfort and communication are the primary factor, if you primarily commute and don't game that much I wouldn't recommend gaming headphones
That was what i was thinking
Like
Open the box: 2 minutes. Charge for 15 minutes. use
like wtf
u talking nova 7?
#1047622297382567936 or open ticket #official-support
there isnt a gamedac with nova 7
I had issues on start, that's because I do not use gaming headphones often though. I have the Arctis Nova Pro, not the 7 my bad I misread yours and thought it said Nova. Regardless, the 7's won't take hours to set up - remember this is a large company that want to attract every kind of gamer so they'll streamline the process
@stray axlei heard some talking about a static sound?
your best bet is to watch YouTube videos
i did
What was the consensus?
?
bump
Did they recommend the headphones or not?
idk but its alot for a headset so i wanted to ask
@young dome #1047622297382567936 or #official-support
Ive submitted a ticket and commented on multiple posts in community support
Try the subreddit(probably the best option)/#1047622297382567936 for the community's consensus on the headphones, though if you ask in an area dedicated to Steelseries buyers
you'll have a bias selection
yes
Promoting his twitch
@stray axle did u see this?
you didnt say anytjing about it so wnated to make sure
First read rules then write
😗
Do you have to use sonar for game/chat function to work?
Delete your first message
ok
Thanks
Didn't see it but that's probably a manufacture issue, happens to every company I'd look it up on Google and see how frequent it is and if many people managed to get replacements that worked
sorry
@muted willow joined server today too lol
I've been subject to manufacture issues before, Sony sucks ass with their manufacturing quality
pls yes
Sep 10
guys somebody knows how to turn off that the keyboard changes the colors itself in some games?
@iron prawn no tyhis guy@muted willow
he joienmd today lol
and promoted twitch
@iron prawn
not me
joined for 10 minutes 😄
Without too
Sonar is soooooo bad
guys whats the color pattern that the apex pro tkl comes with?
like when i first pluged it in i had a nice purple and blue combination and after i played around with the colors i couldnt get it back
i know its the vapor dream thing but its not the same
so what do i need so i can run game sbetter cuz my pc cant even run fortnite its crazy
help pls, my keyboard is changing the colors itself in some games like cs and rust where can i disable the option
i got it myself
which trainee came on with this setting
@stray axle i said, nvidia graphics with at leasst 4gb video ram, at least 16 gb ram on the motherboard, a cpu faster than 2.4 gh with several cores, a hefty power supply, google is your friend, make sure you get what goes with your specific computer .. don't skimp on graphics if you can afford it go wild
okay thx
fot the help
