#engine

1 messages · Page 7 of 1

raven rune
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yup triggers namely worst my setup exposure that I can not use Reflect for the keyboard but the rest already ....

paper arrow
#

I have the same keyboard, i asked the question to them they shared a screenshot of the keyboard in prism with the message Soon.

left pendant
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Hi guys i have a problem with my headphones when i set config to for example deep bass and so on it does not change anything in my headphones i have just bought arctis pro and it is my first time with steelseries equipment

polar veldt
#

Hello !

I bought a SteelSeries headset for Christmas, and when I tried it out I realised that there was audio feedback. So I looked for a way to disable it and saw that I had to use the app. So I installed the SteelSeries app, only to find that my device wasn't found, whether I plugged it in via USB or the dongle. I'd like to know if you have any solutions. (I've tried following the tutorials but it's no use).

Thank you !

polar veldt
#

Nova 4X

paper arrow
#

Hmmmm

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I don't know than, i don't have that headset so i can't really help you sorry :(

polar veldt
#

No worries. Thanks all the same!

thick fulcrum
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anybody know what this button does in the engine?

paper arrow
thick fulcrum
paper arrow
#

So it changes how the light changes on your rgb device

thick fulcrum
#

i use the steelseries apex 3 tkl if that makes any difference

paper arrow
#

Maybe you have that effect already equipped

thick fulcrum
#

sry im abit new to the engine lol

pearl ivy
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for some reason sonar just isnt loading and i have tried restarting the app unpluging my headphone turning them on and off and it still wont load

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and my headphones are not producing any sound from my laptop

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any idea how to fix this

raven rune
paper arrow
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Soon could be a thousand years🤷

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But it will be added next update i think

raven rune
#

xD

white plaza
#

can anyone help my oled is stuck on system monitor i turend the app off and it still is stuck on it

cloud prawn
#

Hey so I got a new mouse, how do I go about removing the old one entirely?

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Old Mouse

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EG drives and all that stuff

restive tundra
cerulean kayak
#

best actuation point for the ctrl key?

void forum
#

thats on a 0.1-4 scale

cursive quest
#

why does steelseries stuff break so easily

restive tundra
cerulean kayak
void forum
cerulean kayak
#

I need to understand actuation points and rapid trigger better

paper arrow
#

Can someone dm me a brawlhalla code

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From the giveaway tab

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I doesnt work for me

frail quail
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can someone help me

small heath
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any news about linux support?

restive tundra
sullen robin
modern otter
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Can someone help me?

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with my Apex pro Tkl 2023

pliant nebula
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Can someone help me in dm please for my apex pro tkl, I'm having some issues with engine. Thank you

weary night
#

hi can anybody assist me with arena 2 please

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connected up to my rig fine but cant seem to get them recognised within the engine tab on gg app

modern otter
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can someone help me with the actuation on my apex pro tkl? Everytime i put the actuation under 0.6 and I click w a random window pops up.

long sage
clever obsidian
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how do i fix my arctic nova 7p not showing on the engine ive watched the video and it didnt help

fierce prawn
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anyone know why it won’t let me update firmware and my function keys aren’t working on apex pro mini wl

restive tundra
fierce prawn
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idk if i missed something in setup or the product is faulty

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because the steelseries key highlights the second use keys e.g function and more but they don’t work

restive tundra
#

Do you have a different computer you could try updating the firmware from?

fierce prawn
#

yeah i can try that

restive tundra
#

I hope it helps

uneven fiber
#

where is the acuaction ?

compact crown
#

So I bought the steelseries arctis7+ headset thinking it's really good. Then I use it and somehow surround sound is enabled by default? Like what? There isn't even a clear way to turn it off and on like with most modern headsets.

I want to turn off surround sound on my headset because it's really annoying hearing outside things when I'm trying to be immersed in my game.

restive tundra
uneven fiber
restive tundra
# uneven fiber apex 9 mini w

Actuation is for Pro keyboards with OmniPoint switches. Use Typing/gaming mode to switch between 1.0 and 1.5 mm actuation

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There's also a keyboard shortcut for it

uneven fiber
#

alr thank you

restive tundra
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You're welcome :)

candid dew
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Does anyone know how to change the ripped trigger on the apex 9 pro tlk

sullen robin
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rapid trigger is only on apex pro keyboards, the apex 9 doesn't support it

ashen creek
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hello, I have a problem with Arctis 9X headphones, the problem is that the headphones receive sound only from one application at a time, so when I have discord turned on, I can't hear anything in CS 2 or on YouTube pls help

crimson hill
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uhhh is still happening jus not as noticeable... do i need to continously do this or am i maybe not doing it enough?

gritty lynx
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youll have to do it probably once a day

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its best to invest in a new mouse

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because the encoder is literally bugged and or dying

rustic ice
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do i use rapid trigger

rigid canopy
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guys does uninstalling gg reset all the settings and stuff? i might have to reinstall gg but im not sure if its worth it since the client seems to be broken for me

cosmic seal
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It’s normal ?

flint pollen
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Is anyone getting any "double typing" issues on their keyboards since the past few updates. I have the Apex Pro TKL Wireless and every so often it'll start typing double letters/numbers when i press them or delete two letters etc when tapping delete. Switching the keyboard off and on or plugging it into USB fixes it for a short time. So annoying

tired needle
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Hi so i recently bought Rival 3 it got delivered like 5h ago today and I got a lil question about the mouse lights

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How do I set the lights to single lights? I want it to glow red only how do I that through the engine it’s a bit confusing

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And the brightness too it’s so bright 😭

sullen robin
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in engine, you can click on your product on the list to open the config window. from there it varies mouse to mouse but there should be some options for illumination

tired needle
#

im I doing it right it’s not quite working?

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Coz the other mouse I’ve been using I could go through its app I could set it on Steady and boom just one colour 🤔

sullen robin
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make sure you're selecting the illumination zones on the mouse first before editing

tired needle
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OOOOOOOOOO it worked omg thank you

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Beautiful

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for a £20 + tax £24 mouse it’s pretty good and comfortable 😃

crimson hill
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so basically what ur saying is too is that i got the band end of the stick? i got this shit in end of october 😭

frigid sky
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not sure where to put this

all the options for the programable buttons are invisible. i tired restarting GG and restarting my PC. just set the alias pro up and cant see anything in the manual

stable hinge
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i just got the apex 3 tkl keyboard and engine has had a fatal error twice. i was just playing around with the lights. does anyone know why this happens or what to do against it?

void forum
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can i remap keys on apex pro mini

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i need a pause break button

austere badge
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How do I get the app on my phone does anyone know

restive tundra
austere badge
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Where do I customize my apex pro mini wireless

restive tundra
final bronze
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Im having a problem where if i put game sonar audio I can't hear anything anyone has a solution to this?

vale plaza
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sounds daft, but on the game and/or PC do you have it set too correct output?

final bronze
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yea

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I also checked the audio settings of my window's and nothing, all I just hear silent

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sorry for my grammar I was born in mexico so sorry for my English's

austere badge
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Why can’t I use my apex mini pro wireless on my ps5

void forum
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Hello I just got my apex for christmas I downloaded the software and did all of the steps but cant seem to find acuation tab in my keyboard in the engine tab...

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@modern raptor

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or @restive tundra

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i have the apex pro ghost 2023

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@old ibex

modern raptor
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please read the rules, don't tag mods for your random questions please

void forum
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sorry

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but do you have an answer?

modern raptor
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no i don't know, sorry

fast helm
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Does anybody know, how I can change what the weal and button does on a Apex Pro?

shrewd urchin
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you don't

brave sequoia
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guys how do i use

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f keys on apex pro mini

restive tundra
modern otter
wanton gazelle
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hello please help me. i have steelseries rival 600 and and I want to set a macro on B6, but it doesn't work for me. please, how can I set the macro ctrl+numpad1 without it also capturing the launch of ctrl? I am also adding photos... i have shortcut to change headset to repro

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i have set only ctrl numpad1 without ctrl ↑

tribal fable
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Yo

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I just bought the apex pro TKL wireless 2023

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And the rapid trigger and 0,1 isn't showing up

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someone know how to fix this??

plain tulip
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My Apex Pro TKL wich i bought like 2 years ago or something does very weird stuff as soon as i set the actuation point to anything below 0.4. I gave the keyboard a deep clean today but the Problem still occurs.

untold sinew
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My illumination setting keep defaulting. Is there anything I could do or is this a problem with the Engine?

void forum
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I have just recently bought the apex pro mini. I could need some help with configuring my keyboard since I am struggling myself. Id appriciate some help from anyone thanks 😛

fast helm
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Does anybody else have a problem with their Apex pro? My x key keeps sticking until I press another button. I would appreciate if anyone could help me

zinc path
white portal
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yo js wondering if anybody can help me with headset mic other ppl can hear my gamw super loud and they cant hear me if anybody can help thanks so much

deep flume
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Can anybody help me, i just get the Apex 7 TLK and i'm using Discord's Gamesense, but is there a way after is activates a preset , instead of the selected keys going black, they change back to the RGB setting i programmed .. ? i love the Discord Gamesense but i hate that is just fully black out some keys..

willow iron
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does anybody know how i can get the latest firmware? i dont seem to have the critical update bar like it shows on the videos

hexed vessel
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i have apex 7 tkl and it often makes my F1-F12 and 1-9 keys go completely black/no rgb, whys this?

sullen robin
teal matrix
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Love Steelseries! bongocat

willow iron
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yea i just get the mouse today

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thanks a lot for the help

tight summit
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hey, do you have any knowledge on what motherboards are supported by prism sync?

sullen robin
tired needle
tight summit
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i guess same with monitors, right?

sullen robin
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pretty much, I think monitors might still be feasable to use if you find a good used one, but nothing new

tight summit
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Thanks a lot. My arctis nova 3 just arrived and this encouraged me to dig into ss gg. My mistake i didnt do it earlier

teal matrix
tight summit
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Only issue i have is that prism doesnt support apex 3 but that isnt sth i can fix

tired needle
teal matrix
mighty kiln
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Hey, it seems that logitech GG has conflict with valorant, anyone has ran into this issue ?

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when i launch valorant the mouse get stucks on the left corner, cant use the mouse anymore OR the mouse gets to the center of the screen every 1-2 seconds

shrewd urchin
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what gg

mighty kiln
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lol, i'm talking about steelseries GG sorry XD

viral ingot
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i just got the aerox 3 wireless and when i change the color settings in prism (wired) the changes do not carry over to bluetooth mode. Does anyone have a solution to this?

sullen robin
frank lake
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i did this but i still cant update it

restive tundra
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You can also try reinstalling GG first

frank lake
restive tundra
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Then contact support and tell them what you've tried

frank lake
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why my function key not working?

noble compass
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at the same time

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it says that on the instructions

pseudo scarab
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Hello,

I recently purchased the Aerox 9, but it's not being recognized in the SteelSeries GG Engine. My operating system is MacOS Sonoma 14.2.1. Does it work in this environment? If anyone knows, please let me know.

pseudo scarab
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I apologize for the inconvenience, but I've managed to resolve the issue myself shortly after asking. Thank you for your attention. 🙇‍♀️

frosty abyss
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Hey. Ive submitted feedback for this as well but wondering if anyone is running into a similar situation. I have an Alias Mic, with the lighting controlled by PRISM. My issue is that when the computer is awoken from sleep (or restarted / hibernated / cold boot) the ligthing that i have set for the Mic does not activate until I open the settings for the Mic in the Gear Tab.

tight granite
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guys i need help i cant change the rgb on two keys can someone help me

glossy sigil
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can i speak turkish here ?

restive tundra
glossy sigil
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guys pls help me my headphone is steelseries arctis nova 3 and first time its was working but after the time the microfon sound was broken and my sound coming very bad after the restarting pc microfon doesnt working now

delicate wasp
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hi i need some help bc i don't know how to put the mode disco on my apex pro tkl

frosty abyss
upper parrot
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Hello, i just got Arctis Nova3 and dl GG, but Engine doesn't detect my device (PC, not MAC), and i would love to set my rvb lights 🙂 I didn't find solution on support.steelseries.com
Do someone know how to configure this ?

upper parrot
storm bramble
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Hello i just need to know, can i use mouse move in steelseries macros? (im using apex pro tkl)

thorn jungle
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Does anyone have an Engine for MW3?

split sail
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does anyone know if engine works on the arctics nova 1p?

shrewd dome
#

hey man i have probleme can you help me

umbral jungleBOT
#

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.

If you'd like support from other community members, please make a post in #community-support.

Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

grizzled glen
#

cd

ornate spoke
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The SteelSeries Arctis 3 wired is still supported in the SteelSeries engine

scarlet holly
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what does "some features of gg software may not work" regarding macos m1 compatibility? which ?

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can i change the dpi of the mouse ?

limpid nymph
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im getting this error on my apex pro tkl after i installed the new firmware

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i tried reinstalling, didn't work

gloomy saddle
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where can i report a potential bug in the MacOS verison of GG Client/Engine ?

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seems like the Mission Control OS shortcut doesn't work 🙂 so i want to re port that

trail thunder
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is it possibale to have light on the usb enterance on the apex pro tkl keyboard?

raw linden
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why does prism reflect interpret white or dark gray as bright blue

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kind of defeats the whole point of the function by just overriding such a prominent color

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or lack of

ivory crown
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I am dying for a rapid trigger fix

sullen robin
raw linden
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when my entire screen is fully white its still bright blue

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oh when i only select a small part to reflect it suddenly does show bright white

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bizarre

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yeah im getting pinks now this stuff is real wonky

heady matrix
# limpid nymph

hello, have you fix the problem or no, because I have exactly the same problem and I didn't know how to fix it... (sorry for my bad english I am frensh)

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I have the same problem but on the apex pro mini, no on the tkl

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if this can help, I am on windows 11 64 bit, I never have this problem, I have this problem just after the new version of the engine

dense narwhal
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Will Prism ever support the Apex 3?

near breach
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add option to check battery level of headphones. I have steelseries artis 1 wireless and i cannot check it's battery level.

wise rain
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i cant get it to reflect my actual screen, does anyone have any tips?

sullen robin
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like, the actual keyboard isn't changing? the preview in prism doesn't change, it only works on the real keyboard

wise rain
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the keyboard and mousepad arent changing from anything i do in prism

sullen robin
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do you have some other app on in engine? like the old primsync or audio visualizer?

wise rain
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i just have the discord on

sullen robin
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does it work if you turn the discord app off in engine?

wise rain
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just tried no 😦

sullen robin
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do you have an hdr monitor? reflect doesn't work with HDR

wise rain
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whats hdr?

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oh high dynamic range

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i do not

sullen robin
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do the other settings in prism work like the presets?

wise rain
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no

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nothing in prism

sullen robin
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when you open the configuration for the keyboard or the mousepad does it say if there's another app controlling the device?

wise rain
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nope

sullen robin
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hmmm i'm not sure what else then besides restarting your PC/restarting GG

wise rain
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i hope im able to figure it out
thx for the helppcrowL

mild lagoon
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hello, can someone help me with my rival 3 wireless and try to connect it and change the dpi?

twilit steppe
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Hello, I would like to know what I am doing wrong when trying to update my apex pro tkl 2023 🙂

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Every day it is more annoying for me to see that there and not be able to access the extra functions of my keyboard

sullen robin
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gotta follow the instructions exactly. most people don't realize the dongle and the keyboard need to be plugged in at the same time, or forget to move the switch to "off"

twilit steppe
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When I connect my keyboard with the USB cable as the app asks me to do and then put the keyboard in the off state so that it can then turn on again and press enter, it doesn't work for me

sullen robin
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maybe try turning it off first, then plug it in? or try replugging the dongle to reconnect it?

void forum
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my apex mini pro spam all the keys a solution?

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payeer un clavier 200 euro pour qu'il bug au bout d'une semaine

jaunty burrow
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will there ever be a option to make the disco prism slower? i love it but its too fast lol

sullen robin
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the presets can't be edited but you can always make your own with a slower speed

jaunty burrow
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i know that but damn it would take a long time to get it hahahah

sullen robin
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ah yeah, the disco one is definitely just meant to be chaotic as it can be

void forum
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my apex mini pro spam all the keys a solution?

jaunty burrow
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yeah i know but i seen some video on instagram where it is the same but wayy slower and i loved it, and now they added it but yeah... way to fast lol

fiery patio
#

Anyone else getting the fatal error message. I tried everything nothing worked

lucid depot
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any solution?

green bramble
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Hey random thing if anyone knows, im trying to update my arctis 7 through the engine and it keeps saying an error occurred?

fiery patio
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its happening to a lot of apex pro mini and some tlk owners

twin locust
void forum
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do uu have fix for apex mini pro spam all key ? 200$ for spam aaall key ahaahaaaahaaaaaaaahaaaaaahaaaaa

fair briar
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pls fix this 🙏

sullen robin
restive tundra
limpid nymph
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only happening after i installed the new firmware for prism

dapper shell
#

Any one got problem with Aerox 5 ? - when it turns off / standby it wont wake up unless i unplug / replug the USB reciver 🙂

fair briar
restive tundra
woeful moth
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guys, please help me, I have this problem, when I move the computer mouse or press something, I have a very quiet squeaking sound, I don’t have this on other headphones, I have Arctis Nova 1

silent narwhal
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same w me it spams keys and opens apps

shrewd python
#

Not sure if this is an Engine/driver issue or a Win11 issue, but for months my GameDAC for my Arctis Pro + GameDAC (wired version) randomly has the "GameDAC (Game)" device disappear from the Windows audio devices. The "GameDAC (Chat)" device and mic are still there. Only fix is reboot or unplug/reconnect it. If I reconnect though then I have two devices showing for it.

void forum
#

your keyboard is not buggy?

teal shuttle
#

i hate steeleries

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keeps disconnecting

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arctis 7+ wireless is horrible

dapper shell
#

any one who got problems with the Aerox 5 wireless mice ? - when i boot up, it keeps discconnect / connect / disconnect / connect in a giant loop - happend after the latest update (engine software)

pseudo echo
restive tundra
#

I never had that issue with the headset

robust needle
#

can we have a changelog for the latest legacy Apex Pro (TKL) firmware update? what changed?

robust needle
sullen robin
#

try turning off rapid trigger with the SS key + T hotkey, then try to open it in GG?

robust needle
#

whom are you replying to?

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is the fatal error caused by rappid trigger or what?

sullen robin
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maybe, that's how i fixed it.

robust needle
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no it's not. that didn't fix it for me

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but thank you for the suggestion!

sullen robin
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maybe also try setting your actuation back up to a higher level with the SS + I/O keys?

robust needle
#

lol actually, after turning it on it fixed it

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so SSkey + T -> SSkey + T -> works now

sullen robin
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i guess it's a temp fix until something proper comes along

robust needle
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yeah but it only says: Legacy Apex Pro and Legacy Apex Pro TKL: Firmware Update

sullen robin
#

yeah and i got the error on a non-legacy KB and there's been a few people here also posting about it on their mini KBs, so it's probably unrelated

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oh, the update is below it, it's just formatted oddly

robust needle
#

Ahh ok thank you

sullen robin
#

usually it looks like this

robust needle
#

True, I thought I should read it as "GG update fixes an issue ..." but it makes more sense if the fw was meant

steel inlet
#

yoyo I need help with steel series apex pro
the duel actuation feature could you help please, I have tried watching the video and I didnt understand it and think its outdated
in valorant i want my w key to be walk and run

fiery patio
pseudo echo
craggy haven
#

engine wz2 setings any good? 🙂 its new ones right?

tired needle
#

how do i turn off Prism on mouse?

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i wanna use the illumination but its not letting me?!

shrewd python
#

speaking of prism I love how my mousepad is supported by the new Prism, but the Prime Wireless mouse which is newer in design/etc still isn't. Don't expect my M750 TKL to ever get support, but I guess I'm just sticking with the old PrismSync app for now

orchid lark
#

how to adjust the mm on apex 9 tKL ?

formal dagger
#

Ever since the app updated and added prism i can no longer edit the default color profiles i set up a while back. I can make new ones and see the effects when the app is running. But if i close the app the keyboard defaults back to a setup i cant change anymore

tired needle
dense narwhal
#

Will Apex 3 ever have prism support?

pine harness
#

Hello I have a problem with engine and the apex pro tkl because when I want to put another key on my keyboard (mouse button 5) instead of f cella works

sullen robin
formal dagger
#

Yeah, just figured that out, thank you

shrewd python
#

Ok Steelseries this is getting ridiculous, every other day now GameDAC Game is vanishing from the audio list

umbral jungleBOT
#

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.

If you'd like support from other community members, please make a post in #community-support.

Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

floral tide
#

I need some help

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Im recently moved to China and wanted to still use my headset here

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The app broke 2 days ago, so I simply uninstalled it and downloaded the latest version

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Now when I launch it, it only opens the background processes and does not open at all

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I looked through multiple tutorials and help sites on how to fix that, but they all said uninstall all VPNs..

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If I uninstall the VPNS, I do not have international internet

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Please help me

floral tide
#

After waiting for hours now for any kind of help my brother came to help and gave me an older installer file, of the 53.0 rather than 54.0

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This one at least opens, but only with a grey screen.

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still appreciating all kinds of help!

lone basin
#

does someone know why i cant open my engine for apex pro tkl?

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it says fatal error

fair briar
cerulean fjord
#

hi I got tingling in my helmet arctis nova 7P PC I don’t know why

lone basin
autumn dune
#

Suddenly the settings are reset. apex pro mini i was using 0.1 but was forced to change to 1.8.

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this happened often

devout marsh
#

I also can't connect these headphones via usb and 3.5 wire.

proud thicket
#

Hello Steelseries, I don't think I can express myself well, I'm reaching you via Google Translate, I hope you understand:...:

My equipment;
Apex PRO TKL
Rival 600.

The situation is that I want to move the Steelseris Mouse by throwing CORDINATE, but unfortunately the Coordinate setting is not available in the macro section.
I would like to send you a script as an example;

#IfWinActive (Nebula)
SetTitleMatchMode, 2

!Esc::Suspend
return
^!r::Reload
return
+Esc::pause
return

$kLbutton:: ; loot button1 -------------
MouseGetPos, xl, yr
MouseClickDrag, left, xl, yl, xdestl, ydestl, 2 ;0 is mouse speed, 0 is instant
MouseMove, xl, yl, 0 ;0 is mouse speed, 0 is instant
return

$^kLbutton:: ; loot button2 -------------
MouseGetPos, xl, yr
MouseClickDrag, left, xl, yl, xdestl, ydestl, 2 ;0 is mouse speed, 0 is instant
MouseMove, xl, yl, 0 ;0 is mouse speed, 0 is instant
return

$0:: ;loot coordinate ---------
MouseGetPos, xdestl, ydestl
return

I need to make this kind of macro, can you guide me on this?

The script I posted belongs to the AUTOHOTKEY program Steelseries GG! I hope he can do this BETTER...

THANKS for your time!

severe jetty
#

Engine prism is work apps ? etc. Audio Visualiser ? I'm testing Prism but some times doesnt work wireless mice Rival 650 ? I confused is this bug/error or I using wrong but I think this isnt write.

severe jetty
outer nymph
#

can someone help me fix/set up my headset

#

its the arctis prime headset

fiery patio
#

@fair briar @lone basin change your config and it should work

#

To get rid of the fatal error

proud perch
#

Does anyone know how to properly use the ArctisPro + gameDAC headset? It turns off my microphone (Razer Seiren mini), switching the sound to games and chat does not work. Before this I used Arctis 5 2019 and everything was fine.

frail palm
#

every single time I try to configure my Apex Pro TKL (2023) at the moment

#

app restart does nothing

swift vapor
#

u have to close rapid trigger while editing, do ss key and t

#

edit whatever your going to do and after that do the same (ss key and t)

#

@frail palm

outer nymph
#

someone able to do a call and help me with the artcis prime headset

cursive pendant
#

anyone got a decent eq for ark with the nova pro? lmk if this is the wrong place i wasnt to sure its on console (ps5)

calm roost
#

I'm about to pull the trigger on an Aerox 9 and wondered how quickly automatic profile switching happens when I moved mouse focus from one program to another. Can anyone confirm if it's instantaneous like Ghub, or slow as molasses like Synapse?

still aspen
#

Hello everyone,

I was just offered the arctis nova pro, for the ps5.
I don't know at all, could anyone help me make the best settings for mw3 CDL?

Thank you in advance for sending me a PM.

mw3 CDL settings for ps5.

THANKS.

manic hemlock
#

broo the ccoolours ddoesnt cchange

stray fractal
#

what to do when I use prysm and the colors turn off after 5 sec if i dont press any button?

queen snow
sullen robin
#

check the "idle" layer to make sure you didn't set an idle color

queen snow
jaunty marten
#

yo can someone help me i just got the apex pro tkl wireless 2023 but the oled iis stuck to default even tho i try to change it

void forum
#

where can i get help, i cant open my engine in steelseries.gg app, just bought the keyboard 2 weeks ago

heavy kayak
#

i have Arctic Nova Pro on PC and GameSense is not working in Rust, i tried to launch the game before, but the engine steel does not work!

void forum
#

does anyone know where i can find gifs for the apex pro tkl screen

restive tundra
void forum
#

thank you

restive tundra
#

yw :)

restive tundra
restive tundra
void forum
restive tundra
jaunty marten
#

wait nvm ii found it

#

@restive tundra this is where i was changing it

#

and everytime i upload a gif/file

#

i press save

#

nothing happens to my keyboard

#

its just default

sullen robin
#

is your firmware up to date?

jaunty marten
#

its not

#

@sullen robin is it because its not updated?

sullen robin
#

probably, it would help to update so you know for sure if it's causing it or not

jaunty marten
#

ill lyk if it works

harsh seal
#

hello everyone is anyone having issue where GG is not recognizing the headset being connected. I'm using the second USB-C cord provided with my headset. It's my first time updating the firmware of the headset since i purchased last year. I've been having distortion and crashing from time to time where the headset would restart it's self. I currently have the headset plugged in and on sourced to the IO of my motherboard to be sure its connected directly my motherboard and not by my Cases USBs. Any work around to getting this fixed? You can see my headset is connected by thr charging icon.

void forum
#

anyone have a blue themed color shift i can use for reference??

cold spoke
#

anyone using a arctis 9x wireless headset on pc, every time i join a discord or xbox party or listen to music the audio becomes muffled, do i need to tweak stuff in the engine?

restive tundra
cold spoke
restive tundra
#

This is also how ox compatibility is listed on the product page

abstract helm
#

I have the apex pro tkl 2023 and the 2019 but I can’t change the actuation on the 2019 one but I can with the 2023 one help pls

gritty edge
#

Hi there, I started to use the Rival 650 wireless today and messing around with the profiles. I fixed it allready and it's switching automatically and nicely between profiles where I added applications/games. But the strange thing is. After a while when I move the cursor or click a button it looks like the active profiles starts over again. When you move the mice the RGB turns off and when you let it rest the active profile starts again.

Anybody else who has the issue as well? Can't seem to find the issue at the moment 😛 (Prism it not activated)

proper harness
#

nice fake link

restive tundra
#

You can always ping me if you see stuff like that

snow gale
#

I cannot open the software and I have tried everything someone please help me!

snow gale
restive tundra
snow gale
#

Yes but I already did what it said and didnt work

restive tundra
#

Aight, the video is a good start :)

#

Bummer that it didn't help

snow gale
#

Do you know what I can do

restive tundra
#

What happens when you do?

umbral jungleBOT
#

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.

If you'd like support from other community members, please make a post in #community-support.

Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

snow gale
#

My mouse just has a blue loadiing circle then nothing happens

#

ok

restive tundra
#

Can you show a screenshot?

sullen robin
#

maybe the app just started minimized? do you see the steelseries icon in your windows taskbar?

snow gale
#

no

#

idk what to screen shoit

sullen robin
#

do you see it running if you check task manager?

snow gale
#

yes

sullen robin
#

try force closing it through task manager and then restart it after all the processes are closed?

snow gale
#

restart my computer>

#

?

sullen robin
#

restart GG i mean

#

but restarting your PC wouldn't hurt either just to be sure

snow gale
#

it did that lots

#

it didnt work

sullen robin
#

sounds like you need to contact support so they can look at your error logs

snow gale
#

how

sullen robin
#

with the information the mod linked earlier?

restive tundra
cobalt whale
#

there are three generations of ARM macs. Would the native engine app ever be created?

sullen robin
#

league has a gamesense app in Engine, if you don't want it changing colors then go to Engine > Apps and turn off the League integration app.

lucid leaf
#

Why don’t I have the mic side tone option on engine ?😭

umbral jungleBOT
#

Many SteelSeries headsets come with Sidetone, which allow you to hear yourself through the headset’s mic for better clarity when talking.

For most headsets, the volume of the Sidetone can be lowered in SteelSeries Engine, which is part of GG. GG can be downloaded here: https://steelseries.com/gg

If you have a “Playstation” version of a headset (such as the Arctis Nova 7P) then your headset may have a physical wheel on the headset for turning the sidetone down.

For analog headsets that use the 3.5mm headphone port, sidetone may be generated by your on-board audio devices. Please refer to your computer manufacturer’s support for more help

void forum
#

Good morning,

Could someone share with me the rule sheet in sonar for the PUB G game please so that I can reproduce it on my gamedac I have the arctis pro headset? i play on ps5 but i can't install sonar because i have a macbook computer.

I am French.

THANKS.

abstract helm
#

I have the apex pro tkl 2023 and the 2019 but I can’t change the actuation on the 2019 one but I can with the 2023 one help pls

short crag
#

Is there a website or area where you can find gamesense apps not on the GG app itself?

unique nimbus
candid knoll
#

Hey everyone....Quick Question....My Legion came with Nahimic and i just finished setting it up...I chose the smart profile option to assign an audio profile based on what im doing...My question is, do i also need the Steelseries GG software for Nahimic to work and apply the settings? I know its needed for Sonar obviously....But Nahimic is on its own app

bitter anchor
#

Hey everyone, I have an Arctis 9 that won’t turn on. Followed all steel series steps to fix and still not working going to put it on charge for a couple days and ignore it and see if it comes back to life..

If anyone has experienced this is it likely that they recover or are they now for the bin?

magic orchid
#

My engine doesnt open tried everything OS Update reinstall disable vpn shut down restart...

ruby pine
#

Help me plz

#

When I go to the engine it doesn't show my headphones (artics nova 1 wired) idk why

#

Even though they're connected

#

Tell me If you know

ruby pine
#

I mean MUCH less my laptop for example I charge it every minute of the day and when I unplug it the battery lasts like 30 minutes on 100%

wanton niche
#

Why does Arctis pro have a really bad bass? Anyone has a good equalizer to have clear sound but good bass?

copper sigil
#

Did you ever figure out how to change it to 48? Have the same issue and cant figure it out. Artic Nova Pro Wireless

gloomy vortex
#

Prism is rapidly flashing for me out of nowhere wtf

#

engine straight bugging

gray rock
#

@Mods

patent jacinth
#

i need some help with my headset

warm remnant
#

can anyone tell how can i repair my apex pro mini my (f,g,y,b,m.) have diffrent rgb than other and i can t change it in software someone respond

sullen robin
warm remnant
#

i tried to search how to reset to fabric settings but i think you can only do it with apex pro/tkl

#

@sullen robin

sullen robin
#

the mini doesn't save lighting on-board. if the LEDs are different even when GG is closed then that's a pretty solid indicator of a physical issue with the LEDs

warm remnant
#

ok thx

slate kayak
#

Hi I have a question because when I go to the application and the engine tab it does not show my device and what should I do

slate kayak
sullen robin
pliant gorge
#

heyy can anyone help me why does my pc want to install my aerox 5 seperatly? i cant use it the moment only right click works 🥲

green wraith
#

Can someone help me with that

buoyant shuttle
#

can someone help me so i can clip?

#

@restive tundra

buoyant shuttle
#

@keen pilot

restive tundra
umbral jungleBOT
#

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.

If you'd like support from other community members, please make a post in #community-support.

Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.

slender quartz
#

my girlfriend things the Arctis nova pro looks like this, any thoughts?

vapid steppe
#

hello

cedar sage
#

Hello everyone! Does anyone know if Apex 3 keyboard has on board profiles? I have a button for profile switching, but it seems like there is no way to create any custom profiles, only configurations that are saved on a computer. Can anyone help me with that?

empty cove
#

Hi
I have apex pro.
How can I turn off the computer with a single button?
I want to assign the p key.

weak bison
#

when i installed GG it made my fps drop alot

#

so for now i just uninstalled it

#

anybody know how to fix it?

empty cove
#

try to turn it off

empty cove
sullen robin
neon steeple
#

Hi, I have a Arena 7 2.1 speaker system and a windows pc. I was wondering if anyone could help me with setting up the lightsync/ audio visualizer so the rgb can match the audio output especially for music on youtube spotify and apple music although just audio in general. I previously had the logitech g560 and it would perfectly match the audio through the Ghub app, but the GG app seems hard to figure out settings or presets for the same. Any help is much appreciated!

empty cove
#

hi I not look new message

#

why ?

sullen robin
#

sometimes spam bots come through and try to post stuff and then it gets removed by automod/humanmod. so there was a new message and it got removed. it's just a quirk of discord

torpid ridge
#

hi i have a probleme with my apex pro tkl wirless

#

someone help me pls

fast ether
#

does anyone know a way to allow Sonar to automatically change game equilizer profiles based on game launch? It wont let me change it in engine cause sonar is running...

silk rune
safe saddle
#

Can someone explain why this is happening? Whenever I start up a game the whole audio and keyboard starts glitching after a while it stops but sometimes even become glitched and stays like that until I quit the game

tidal karma
#

I bought nova pro and the gamedac does not appear at engine there is a way to fix it

sullen robin
safe saddle
#

I have a feeling it has to do with discord overlay

calm talon
#

hey i need help

#

i have the knew apex pro tkl 2023 and theres a snek feature but its not there anymore

#

if anyone know how to fix it pls help

sleek spear
#

my settings doesnt save and i cannot cloud sync my keyboard

sullen robin
calm talon
safe saddle
#

how can i edit my OLED on the prism settings?

#

i want to add so cute gifs

sullen robin
iron dew
#

I have a Aerox 3 wireless and I'm having issues having the RGB work? anyone else have issues?

uneven frigate
#

Is there any way i can disable the apex pro tkl volume roller

knotty breach
#

i have aerox 3!

hollow ermine
#

hello

#

I

#

I HAVE GOT A QUESTİON

#

COLUD YOU PLEASE HELP ME THE SUBJECT

#

PROBLEM İS STEEL SERİES HEAPHONE AND KLAVYE DOESNT WORK

#

HOW DO YOU WORK

#

HOW AM I WORK

#

BUT I HAVE GOT HEADPHONE AND KLAVYE

restive tundra
#

Which headset and keyboard?

jagged rover
#

How do i make engine tab work, how do i activate it?

green bramble
#

Yall know how to reduce system usage? engine is using 20% of my cpu practically

eager bay
#

uses less than 2% of mine. you might have a larger issue somewhere lol

coral spoke
#

Sonar removes the output every time my headset has been turned off. Any solutions to fix this?

rain arrow
#

good morning, does anyone know about the auto clip feature? It does not work on my computer and I googled already but still have the issue

void forum
#

How do I fix this issue after rebooting or start up my computer these settings always revert back I have open up GG and apply these settings every time.

void forum
#

how about you fix this shit?>

earnest urchin
#

Hello could someone tell me if there is a Option in Steelseries Sonar to set my Microphone on mono or stereo?

sullen robin
green bramble
green bramble
#

Well no wonder it only uses 2% lol

empty cove
#

Hi
1 - This button cannot be disabled
2- I assigned the function of button 1 to this button, but it did not work.

#

how can we run it

eager bay
green bramble
eager bay
#

O yeah that’s a bit old

#

Would expect most programs to use up a good chunk of it

lean field
#

How can I route a game mic to my default mic in the engine? It won't let me move the mic around, and when I do it just goes back to the original

finite quarry
#

if my headset is feeling a bit bass-y, which frequency should i adjust to help reduce that/make it more crisp? using nova 7p wireless on PS5

true oriole
#

i have this really weird problem where if i connect/disconnect a device (my glorious mouse for example) and i have stealseries gg running in the background it temporarily disconnects my apex pro for a couple seconds

void forum
#

so i got prismcaps for my apex pro tkl and i noticed that the spacebar light does not shine bright enough to go throughout the spacebar and leaves black bars at the edge of it. is this an engine issue or is it normal

sick osprey
#

Hi guys, i have issues with my apex pro mini, when i turn on Rapid Trigger option my keyboard just glitch up and start spamming keys i tried all ports of my PC and still no fix what i can do?

wooden iris
#

Hey Guys, currently trying to update my Steelseries Arctis Nova Wireless Pro and it is shown as connected. I press Update but nothing happens ong What should I do

zealous mulch
#

0

eternal frost
#

for some reason the prism tab has completely disapeared from my engin page i can still access it through my keyboard configs but it shows nothing

vocal pond
#

the engine wont launch 😭

gentle rivet
grizzled rune
#

I need help with sonar

rapid heron
plucky viper
#

how do i connect my apex pro tkl to the engine to get the acuation point down can i have help with that

void forum
#

Why auto-clipping not working. For example, when I play fortnite and get a headshot, it wont takes a clip of it.

molten raptor
#

The engine is not even loading for me

#

and I uninstalled it and installed it same issue

vale goblet
void forum
#

he means keyboard

#

its turkish

vale goblet
#

and im klavye west

restive tundra
fleet meadow
#

how do i fix whenever i click the fn button it pauses my game and changes color

void forum
#

Apex , fortnite , the finals , brawlhalla , valorant

#

no work :/

void forum
#

@restive tundra do you know why?

restive tundra
void forum
#

my bad

agile torrent
#

is there a way to save a prism lighting profile directly to my board?

#

also, everytime i click on and off a certain effect, it doesnt save and resets to default

pine harness
#

How to activate these settings

sullen robin
# pine harness

do you mean "toggle hold"? If so that's only for single key inputs. it isn't available for macros.

pine harness
#

It's good I found

brave reef
#

is there someway to display the charge level of my arctis nova and its spare battery on the oled on the apex 7 looked through the apps for it but hoping i just missed it

craggy haven
#

Any really good engine settings for ps5 warzone/fortunes keep?

heavy vigil
#

im missing the mute all during bluetooth calls?

#

i know i can just set my discord or music to "game" but that kinda defeats the purpose

sullen robin
#

I think when it says "mute game" it just mutes the entire 2.4ghz audio input, not just the "game" VAD from sonar?

heavy vigil
sullen robin
#

what's the BT connected to?

digital vault
sullen robin
#

looks like it's just the prism preset (but maybe moving the other direction?)

#

You can just go into "effects" and make your own, here's one I made that's pretty close.

digital vault
#

Thanks, i really like it but couldnt find it in the settings.

heavy vigil
placid merlin
#

does anyone have engine for valorant ?

whole sable
#

does anyone know whats up with that i literally put it to install and left for like 30 mins and its still like this is that normal or my app bugged

muted compass
#

does anyone else have this problem ?

abstract helm
#

I have the apex pro tkl 2023 and the 2019 but I can’t change the actuation on the 2019 one but I can with the 2023 one help pls

shrewd urchin
#

what do you mean by "can't change the actuation"?

trail harness
#

My Arctis Nova Pro Wireless says there is a firmware update but when I try to install it doesn't work and now I can't use my headset... After the screen saying you have to connect it and such it just closes when I click update and then does nothing.

whole sable
#

can anyone help with that it's been stuck like this for 1hr now and i dont know what to do i restarted the app and even uninstalled and reinstalled cause i thought the app's files might have gotten corrupted and it still didn't work if anyone can help it would be greatly appreciated

neon veldt
#

pls help i have a Apexc 9 Mini and when i use the Prism then my "C" key always starts blinking red but it still works should i be worried

spring heron
#

Hello fellow SS shill I have problems with reinstalling Engine after I emigrated to GG on my least used pc, I can not lunch it.

alpine wedge
#

Same problem the new update just doesn't install

barren vortex
#

i don't know if this is the place to aks about this, but how or can, i use the steelseries api/gamesense thing to make my website change the colors of the users keyboard's key(s), via {Json}, like, by using https request or something, idk, i'm not that good at coding in general..! lol.!

plucky crescent
waxen fjord
#

you guys have any setups for fps games straight from the EQ engine and not from sonar?

modest rune
#

hi, I have a problem with the DAC, when I move the wheel of the DAC a little bit to the right or left it automatically turn up the volume to the max and it stucks. I can turn it down with the wheel on the headest but not with the DAC. Could somebody help me please?

spring heron
iron osprey
#

ive been having an issue with my apex pro tkl, whenever i close the GG software my rgb lights on my keyboard turn off when they never did before and my oled screen just gets stuck, any fix ideas?

sullen robin
iron osprey
#

no i have prism turned offf for my devices

sullen robin
#

do you have other software lighting on like prismsync, audio visualizer, image sync, etc?

iron osprey
#

no, none, this issue only started happening about a week or so ago and idk why

sullen robin
#

if you change the lighting in the config window and re-save it (like if you make a basic change like adjusting the speed) does it work after that?

iron osprey
#

let me see

#

no my screen still freezes and my lights turn off and stay off

lusty kelp
#

Hey guys just wanted to check, my macro was working fine before, i was spaming good in my game, now there is a delay in my maco, does anyone know about this

vestal swallow
#

hey guy Help. Because my pc if it detects the tkl pro 2023 keyboard, but I can't type everything works, but it still stays like in a loop I can't restart it.

queen pecan
vestal swallow
#

Does anyone know if it can be fixed or if I already have a paper towel.

drifting stag
#

CAN SOMEONE HELP ME THIS UPTATE ISENT UPPTATING?

woven patio
drifting stag
#

YES

#

AND EAVEN DELEATEING IT

woven patio
#

does windows have any available updates?

drifting stag
#

no

woven patio
#

did you check

drifting stag
#

yes

woven patio
#

no

#

not like that

drifting stag
#

how?

#

then

woven patio
#

search "search for updates" in the search bar

#

it will look like this

#

click on it and it should have all the

#

available updates

drifting stag
#

ok

#

yes

#

let me uptate

woven patio
#

yeah try update that

molten bison
#

I have a question about the gg engine

#

How do i get on the customizeing/ illumination page on the GG engine?

molten bison
#

k

woven patio
#

and then whatever device you have

#

but you can look on the top

#

and see prism

#

click thayt

#

and there should be lighting settings

molten bison
#

it doesn't show for me

#

and i downloaded it

woven patio
#

send screenshot

molten bison
#

l

#

k"

woven patio
#

do you not see what it says right there

#

trouble connecting?

molten bison
#

i dont have trouble connecting

#

ill click it

woven patio
#

what are you using?

#

mouse, headphones

#

keyboards

molten bison
#

mouse

#

wired

woven patio
#

which?

molten bison
#

Rival 3

molten bison
#

Ok, thanks.

sour bough
#

any one else having an issue with the app looking as if its going blurry

atomic crystal
#

is it possible to set different lightings for different apps in prism like in the old config system?

sullen robin
tiny rain
#

Is there anyways to set button 4 & 5 on Prime wireless as Back & Forward button on Mac? I tried the default settings in GG but not work.

azure sand
#

does anyone know if engine allows me to change the dpi of a steelseries mouse with holding/pressing a button on the keyborad? so that i would get half my normal dpi when i hold down the shift key for example

merry birch
#

Good evening guys, I have a big problem with GG, it asks me to install the firmware but once I start the update it remains blocked and the keyboard (Apex Pro TKL) has the LEDs off. what should I do to solve it?

cunning creek
#

does anyone know if its allowed to use the steelseries macros with my apex pro mini for games like fortnite? is it considered a keyboard function and allowed?

merry birch
cunning creek
#

i heard that, but isnt it like part of the keyboard?

vivid otter
sullen robin
#

it really depends on the exact wording of the developer on their anti-cheat / macro policy. I tried searching up the policy from Epic but I couldn't find it online.

Generally, most developers are OK with using macros if it's doing something simple, and if it's a one-time event. For example, if you wanted to make a macro for binding shift+F to a numpad key, that's usually fine, since it's just pressing it once.

But developers are usually not OK for fully automating parts of the game, or having macros continually input presses. As an example, you shouldn't make macros that presses your LMB a bunch, or spams crouch as fast as possible for as long as you hold the key.

deep flume
#

Does anybody know if i can "make" numpad keys using macros on my Apex 7 TKL , i need to use a numpad in the game i'm playing but yeah i got the TKL because i like the look of it also the size is perfect but yeah now im stuck and no way to control the game 😅

smoky kayak
smoky kayak
deep flume
iron stump
#

I have trobule with screen reflect anyone know how to repari it ?

crude anvil
#

Hello is there a way to put my prism configuration even if the Steelseries GG app is close ?Cause i'm playing valorant at a high level and obviously i cannot keep steelseries GG open it consume a few RAM and it gives input lag so i basically close it every time i play, so the prism backlight change to my configuration to a simple unique colorswitch

#

Thx a lot

vagrant fractal
#

.

crude sun
#

help i have a infinite update

mortal mountain
#

then download the update

#

thyen download back the new one

tepid helm
#

anyone know how to set the apex pro to hold shift+w/a/s/d when pressing the key all the way down?

restive tundra
tidal gulch
#

HEY GUY I HAVE QUESTION HOW I GET NEW FIRMWARE FOR ME KEYBOARD

restive tundra
#

Also Engine will let you know when there's an update

restive tundra
tidal gulch
restive tundra
#

😄

stuck talon
#

Hi there, i have an issue with my Apex Pro Mini. For the last week i cant set underscores on my Keyboard. I can Type in --- this but with Shift i cant put an Underscore. Anyone had a similiar issue?

sullen robin
spice rock
#

where I can find best custom eq setting for ps5 warzone ? For my new arctis nova pro wireless.

stuck talon
#

I mean its literally German Layout but idk...

agile torrent
#

whenever i lag ingame so do my keyboard lights... wtf?

sullen robin
# agile torrent whenever i lag ingame so do my keyboard lights... wtf?

a lot of the new steelseries keyboards use the software to drive the lighting instead of having a small CPU on-board the keyboard to drive the lighting. so if you're playing a game that's maxing out your CPU and you're lagging, it's going to make other programs on your pc lag, including GG.

sage steppe
#

quick question i got a wireless aerox 5. When my mouse is low on battery is there some kind of warning before it shuts itself off?

sullen robin
drifting stag
#

#engine i have an infinite uptate please help

#

#engine i have an infinite uptate please help

sharp lily
#

Heya so I need some help with my rgb. I have a wired Arctis Pro and my mic rgb doesn't seem to respond when i try to change the settings in the GG app. I thought I could just update windows and see if there was any change but after updating there was no improvement. The rgb still wasn't changing. The light itself works and turns red when I mute it but unmuted, the light turns off.

#

Same issue applies to the sides

#

The app just doesn't seem to be doing anything to change it

#

Okay so after trying to mess around with it, it either goes to the old breathing orange or goes to colorshift

#

Regardless of what I try to set it to

#

I would really appreciate some help as other platforms such as reddit and the like do not have any helpful solutions as they have all been archived without reaching a proper solution

#

it is getting somewhat irritating

drifting stag
#

can someone help me it has been like this for like an 3-4 h now

twin thicket
#

It stop my wooting keyboard from working

#

...

smoky kayak
main anchor
quaint hull
# twin thicket It stop my wooting keyboard from working

If you permanantly want to stop Prism, the only was I was able to do it was to delete the .exe file while GG was closed. If you end the process, it just restarts and I couldn't find a way to disable it in GG. I only have a headset without RGB so I don't have any reason for it to run. The exe is in Program Files\Steelseries\GG\Apps\Engine, it is either in a folder called Prism there or in the engineapps folder, it is somewhere in that Engine folder.

primal steeple
#

i have this problem guys, can u help me pls?

void forum
#

engine kinda sucks

#

whenever i had it installed my tkl would randomly stop working

#

once i unistalled i havent had a problem since at all

dusk galleon
#

my desk pad isnt getting picked up by the software anymore can anyone help?

quaint hull
dusk galleon
#

yep ive tried that

#

plugged it into a port i know is working

quaint hull
#

Does it show up in Windows Device Manager?

#

I am guessing it is a Qck Prism pad?

verbal hazel
#

Hi guys, I have these two keyboards, the MSI is inbuilt with my laptop, I customize them the way I want because when I use some effects for one, it automatically rteflects on the other keyboard.

I love to use audio visualizer on one, and leave the other as plain, but whenever I turn on audio visualiser, or some other apps, it affects both.

Does anyone know any way around it?

#

I also have this issue of the keyboard lights, trying to setup color shift doesn't work normally, but I was able to make it hapoen with prism sync, but the keyboard light changes when I press any key, and it affects my eyes when I use it in the dark, does anyone know a way aeound it?

primal steeple
#

Guys can u help me about this problem pls?

#

I cant fix that

mortal mountain
analog monolith
#

Please someone help me I set my left-click to an empty macro now my left click doesn't work anymore

austere temple
#

Anyone know how to get the Squad app working on Apex Pro TKL? The option isn't selectable on the Engine tab, just "Show More" that takes me to the Steam page

empty cove
verbal hazel
verbal hazel
empty cove
verbal hazel
#

One is external, apex3 TKL, the other is inbuilt for my MSI laptop

sullen robin
#

if you're just trying to turn off the reactive lighting, there should be a "reactive" tab in prismsync you can edit

#

keep in mind that the apex 3 doesn't have per-key lighting, so a lot of the lighting effects won't look as good as they do on a per-key lighting kb like your built in one on your laptop

verbal hazel
#

While the other has another effect

sullen robin
#

no, it takes over all compatible lighting sources, including mice and headsets if they have RGB

verbal hazel
void forum
#

can someone help

#

its stuck

#

at 0

zinc path
zinc path
void forum
zinc path
void forum
zinc path
#

Close GG, hold the line button down by the led display, scroll to about, select factory reset. Let it reset then reopen GG and try again

zinc path
void forum
#

i diobnt see that

zinc path
void forum
#

i think i did it

#

but

#

when i see yes

#

it

#

like

#

i click on the wheel

#

and it dont do nun

zinc path
#

after you find it you push the scroll wheel down

void forum
#

how do i know if it did it

#

i think id did it

#

hollon

zinc path
#

did you try the line instead?

void forum
#

it just goes back to the factoery reset thing

void forum
#

but

#

it does same thing still

#

there

#

i factory reset

#

it still dont wrk

#

@zinc path \

#

what do iu do

#

?

zinc path
#

id go to the website and submit a ticket or take it back to the store and try another one

verbal hazel
verbal hazel
pure ether
#

Hey, i'm having a problem with my Apex 3. The middle part of the illumonation zone totally doesn't work. The lights have just gone out. Few weeks ago I've spilled not much water on the keyboard and 10 minutes later it just started malfunctioning. I've tried the factory reset, nothing happened.

#

So yeah it's been like that for few weeks

dusk saffron
#

does the latest update fix phantom presses in apex pro tkl 2023?

void forum
#

Is the rival 600 mouse good

lucid marsh
#

for someone reason my engin does not work

desert coral
#

does someone has good gifs for imagesync? prefer black+white or red+black or purple+black

sullen robin
#

there's an #oled-gifs channel that might have a few

limpid pond
#

i messed up my settings and now when i speak to people in discord they sound like theyre in an open room

#

does anyone know a fix?

thorn echo
#

I found a cool color layout with the reactive setting and I want to save it as a normal layout (not reactive) Is there any way to so that?

twin thicket
#

my game lags like crazy with it

#

wish they made a lite mode version for just the microphone lol

quaint hull
#

Why not just get rid of it all? I assume Windows detects the hardware fine and it works when GG isn't running right?

violet thorn
#

gg casing stutter when switching windows like game > desktop or desktop > game

#

is it because auto profile switching ?

fresh zealot
#

I just can't open up my GG. I've done the steps, but nothing. I don't want to lose my clips.

final pelican
#

i just brought an apex pro mini and not sure how to st it up can someone please dm me and hlep me?

rich flame
#

I'm super upset with this engine update, my mouse is now also recognized by my keyboard so every time i click or scroll it resets my idle timer. also in addition to that it's added not 1, not 2, but 5 new audio outputs.... FOR A KEYBOARD. no, i do not have any other SteelSeries products connected to the engine and the mouse I'm currently using is Logitech,,, does anyone have ideas on what to do?

sinful crane
#

the color is stuck and only changes when switching dpi

#

no matter if I change the lighting options in prism or illumination

sick rampart
#

if gg is opening, but not loading, try terminating the process(es) through task manager and reopening

visual tusk
#

I have the Apex Pro Mini. Can you share profile settings for Valorant?

pine moon
void forum
#

does anyone know why those two aren't working?

#

i have apex pro for 1year

#

suddenly these buttons stopped working

twin arrow
#

my apex pro mini will not show up on the engine

fierce axle
#

Anyone have an opinion on rapid trigger (steelseries) vs the wooting keyboard in terms of performance for CSGO and valorant?

dense wyvern
#

guys

#

anyone have this problem?

#

i open dota 2 and play

#

the mouse always goes up

#

it stops when i close the game

mossy sentinel
#

what are you guys using for FPS to hear footsteps on the nova 7 for console?

exotic river
olive swift
#

why does my engine never open?

dreamy rose
#

how do i fix spotty clips? like it’ll randomly cut out audio and leave it in little chunks and the video shows just still images of a frame every three seconds or so in random spots throughout the clips. Hasn’t been happening up until recently on Lethal Company and some DbD clips

forest swift
#

Anyone know why the “Steal series GG” app is saying “not connected” even tho it’s plugged in

lyric sentinel
#

Do you know why when I set the actuation time to 0.1 my Apex Pro Mini starts writing by itself?
I already updated the software to the latest and nothing. From the moment I put it at 1.0 mm it starts to click on its own and I've been trying to solve it for over 5 hours and nothing.

void forum
#

Any idea how to use the hold/toggle macro ? its grayed out for me

sullen robin
#

I don't think you can hold/toggle a macro, only single keys or quick macros like shift+key. i think you'd want to try auto repeat for macros?

void forum
#

doesnt let me use the hold option

#

no matter what i put in the macro

sullen robin
#

like i mentioned, you can't hold a macro, since the hold option only works on single keys or some specific dual key bindings. if you want the macro to keep on repeating, you can use "repeat while pressed" or "toggle auto-repeat"

void forum
#

what do you mean

#

im not trying to hold the macro

#

i want to use the macro to click it and it would hold another key for me for a specific period of time

sullen robin
#

that dropdown you're showing in your screenshot refers to how the keybinding/macro would play when the key is pressed. If you want to edit the actual macro and define what keys are pressed and for how long, you'd want to do that in the macro editor.

void forum
#

okay so if i need L held down for 672ms what should i put please

sullen robin
#

just go to the macro editor and hit "start" and record the macro you want. Once you hit "stop" you can click on the numbers to edit them later to get them exactly right.

void forum
#

ik i can edit them but ive tried multiple things and it never works

sullen robin
#

once you have it recorded you can just bind it to a key

void forum
#

i think i got it

#

ty

hallow coral
#

does anyone know what was this minor update for 58.1.0?

sick wigeon
#

I'm trying to log in but no matter what email I put it keeps saying invalid email

dusk yarrow
#

why is my keyboard and mouse a drifferent colr than what i have put in the engine? pic for reference:

#

1st in engine second is irl and its is just light brown when it should be orange

proper portal
plucky hamlet
#

why gg fails to update?

next quiver
#

is it just me that doesnt like i cant the battery % on the software. that would really be nice. atleast for me 🙂

rugged viper
#

my apex pro mini doesnt change colours and rgb does not work can anyone help

sage steppe
#

Is there any way to make omniswitches analog?

jade jackal
#

how do you guys like the keyboreds i hvae razer rn

void forum
#

Hiii , what is best apex pro binds press settings for valorant please

violet kestrel
sick rampart
#

engine is likely to be more vibrant anyway

dusk yarrow
void forum
#

Can anyone help me with configs? I play a lot of cs2 and i can’t really point out where the “footsteps” are coming from. It just feels as if I was surrounded

I have tried changing the l/r config in game and turned off the perspective hearing but it didn’t feel any different

mortal plover
#

Not sure where to ask this but do the nova pro wireless ever get updates related to the Ps5?

sullen robin
#

there's been occasional firmware updates to add more preset game EQs to the base station, but otherwise if you're looking for something it might be good to post it in #1070392859125104660 .

graceful pilot
#

Hi everyone! I was wondering if there was any plan to allowwed us to sync our color with HUe phillips light? :/c

sullen robin
#

maybe once steelseries adds their devices to the microsoft RGB system, someone might make an app that syncs them all? for now I don't think there's one.

tight gyro
#

can u edit the prism presets?

desert coral
#

does someone has good rgb profile for the apex pro tkl? its really hard to find good stuff foir it and really hard to customise it urself

storm vine
#

So i know 7 Days to Die has integration in the headset base station, but what other games do?

sullen robin
deep flume
#

if there any way to download extra ''gamesense'' app would love to have stuff for like ESO and Sea of Thieves

#

is*

storm vine
#

Everything is plugged in, including the headset directly to my PC.

sullen robin
#

oh, yeah, i guess most apps are RGB focused so they'll show as incompatible with a headset without RGB.

obsidian cobalt
#

Hey, I am using arctis 9 and want to set it up in engine but I don't have the audio jack and when I plug it in with usb, program doesn't see it. What can I do for it?

#

I've read and tried the instructions on the web page but it didn't help

#

This is what I see on the engine screen

sullen robin
obsidian cobalt
#

I did connect it with usb

#

if you are talking about thing that came with the headphone, jak to usb transmitter

#

I don't have a jack cable, can't I just plug it in with usb?

#

Or I have to buy a jack cable?

sullen robin
#

the transmitter is connected or the headset itself? i believe engine will only detect it if it's the transmitter

obsidian cobalt
#

ahh alright then I need a jack cable

sullen robin
#

you shouldn't need to buy anything extra. just gotta plug in the dongle over USB and turn the headset on.

obsidian cobalt
#

ahh, I always thought I need to connect this device to my headphone, then this device to my computer

#

I'm an idiot

#

Thank you sir

storm vine
#

Its the System Monitor though. Why would i need RGB for that?

pearl nebula
#

Greetings, When I select sonar set for Gaming in the Sonar app. I can't hear my friends on Discord, and my microphone doesn't work. I'm sure I chose the right microphone and headset in Discord settings. The sound and microphone only work when I choose the default version. can you help me. Thank you.

void forum
#

my steelseries gg client on sonar crashes every 5 minutes, tried many troubleshooting methods still not fixed

fleet shard
#

hey anyone used the latest version engine and failed to connect bluetooth ? (keyboard)

sullen robin
paper arrow
#

Howw to disable gg engine?

restive tundra
summer ridge
#

I have an apex 3 tkl and I can't change the light color as I want. I want the lights to be solid red. I've been trying for an hour but I couldn't do it, please help me.

sullen robin
bitter glade
#

I have a Apex 7 TKL and when I go to engine my actuation doesn't pop up and I don't know what to do.

unreal charm
#

Hello, I bought a new arctic 7+. Often my in-game sound simply disappears. Then I have to relink my headset via the engine. what is that about?

lilac moat
#

Someone expierenced that the apex pro tkl started to push buttons by itself? for me it was alt, s, w and 2

#

changed the actuation point but it worked for 4 months prior

ebon magnet
#

Had that happen to me a while back, think it was a GG/drivers issue. Eventually had to delete and redownload GG to fix it.

drowsy star
lilac moat
oak sand
#

whats a good gif for my keyboard light?

trail harness
#

Anyone who has the Aerox 3 Wireless here? I just got it and I have issues with setting a config in the Engine. It keeps resetting to default settings whenever I change the default config. Anyone else have this issue or know a way to fix this?

wild atlas
#

Anyone knows what to do if it keeps failing on updating?

#

it has happened to me since version 51.0.0

#

It keeps looking like this no matter how long i wait

sullen robin
#

not sure why its not updating but you can just download the latest from the website and run the installer and it'll patch it

wild atlas
#

Okay. Thx😊

thorn canopy
#

Just built a new PC and during my initial setup turns out that SteelSeries GG conflicts with my AIO Cooler. As soon as I launch GG my AIO LCD Screen begins to restart constantly. It's an MSI MEG Coreliquid s360. I was wondering if anyone else has had issues with GG and PC hardware conflicting and was seeing if I could get some pointers. Thanks

sullen robin
thorn canopy
lilac moat
#

also reinstalled steelseries gg and the drivers. I am sending the keyboard back tomorrow

stuck yew
#

same

final panther
#

need help, audio not working when opening steelseries gg engine with arctics pro wireless, willing to pay if fixed. dm me

bleak rampart
#

Hi all, i have arctis 9, i configured a profile and linked to a game, but when i start that game, the audio profile not change in GG, where is my fault?

#

i have to modify manually each times i launch the game 😦

hazy moss
#

Hi, is there a particular reason why my firmware does not update? it does nothing after clicking the update..

dusty sequoia
#

SS for Linux, pls

sonic pelican
#

I have ss arctics 3 and I want to use sse but my device is not supported, I wonder if anyone has an old or special version of sse for my device.

restive tundra
strange juniper
#

can someone help me i cant update i already did the steps nothing works help pls

dusty sequoia
#

But I want Sonar on Deck

#

And to use my MnK on Deck, too

restive tundra
dusty sequoia
#

Itls not a matter of agreement tho lol

#

It's common knowledge

restive tundra
dusty sequoia
#

Linux performs best

restive tundra
#

There's more to it than performance even if that is true

dusty sequoia
#

Privacy and security

restive tundra
#

Compatibility

dusty sequoia
#

I use Windows LTSC, still not nearly as safe as Linux

#

Compatibility isn't rly an issue with 'wine' and 'proton'

Linux is better than Windows in erry possible way. The only thing that makes Windows the better option is purely compatibility. It's more of a mainstream platform. But thanks to Valve, Linux has a chance

restive tundra
#

There's no dangers in Windows for the vast majority of people

dusty sequoia
#

There is for erryone

restive tundra
#

Those aren't the silver bullet some people like to claim

dusty sequoia
#

It's called 'Microsoft'

restive tundra
#

lol

#

okay

dusty sequoia
#

:p

#

I've seen coubtless game benches with Wibdows vs SteamOS/Linux

#

Linux almost always performs much better

restive tundra
#

I'm all for Windows getting competition but Linux is not there yet for the average user and it's not even close

dusty sequoia
#

Yeah

#

Unfortubately

restive tundra
#

So we agree :D

dusty sequoia
#

But since Proton, the lack of Linux conpatibility dwindles

#

It'll take a while, but when Linux catches up, Windows would become completely irrelevant. At least with popularity. It's alrdy inferior to Linux by default

restive tundra
#

I'm sceptical but let's talk again in 10 years and there might have been a development :D

dusty sequoia
#

:p

#

I still need SS for Deck

#

It'll become my new main platform for a while

restive tundra
#

There's some user made stuff

dusty sequoia
#

:,)

restive tundra
#

That's the closest you'll get for a very long time

dusty sequoia
#

Hmm

#

I'll have to remember that then

#

Can you project your Steam Deck to your PC via Steam Link?

#

And if so, can you use SS Sonar that way?

restive tundra
#

In theory?

dusty sequoia
#

I've been hoping for the ability of being able to project the Deck to my Laptop so I can use OBS to capture the display, no need for Capture Cards

surreal bloom
#

Does anyone know why prism isnt working

dusty sequoia
#

Nope

#

Mine stopped working once

#

For whatever reason

#

A lot of things in SS stopped working

#

I ended up reinstalling it and errything worked again

dusty sequoia
#

Sometimes it doesn't switch profiles for me

#

:c

restive tundra
#

Please don't spam :)

austere zenith
#

guys do anybody know how i can get free nitro

restive tundra
potent sentinel
#

How do yall make images/gif for the oled panel for the apex 5? when i try to make one it looks like poop
VebabbiMunaKarva — Today at 5:41 PM -

sacred ibex
#

Any chance of seeing a firmware update for the Apex Pro TKL? seeing that wooting just dropped 8k pollingr

sullen robin
#

wooting added 8k polling in a firmware update?