#engine
1 messages · Page 7 of 1
I have the same keyboard, i asked the question to them they shared a screenshot of the keyboard in prism with the message Soon.
Hi guys i have a problem with my headphones when i set config to for example deep bass and so on it does not change anything in my headphones i have just bought arctis pro and it is my first time with steelseries equipment
Hello !
I bought a SteelSeries headset for Christmas, and when I tried it out I realised that there was audio feedback. So I looked for a way to disable it and saw that I had to use the app. So I installed the SteelSeries app, only to find that my device wasn't found, whether I plugged it in via USB or the dongle. I'd like to know if you have any solutions. (I've tried following the tutorials but it's no use).
Thank you !
What headset?
Nova 4X
Hmmmm
I don't know than, i don't have that headset so i can't really help you sorry :(
No worries. Thanks all the same!
anybody know what this button does in the engine?
Yea that's for the animation
ye but when i press it nthn happens
So it changes how the light changes on your rgb device
i use the steelseries apex 3 tkl if that makes any difference
Maybe you have that effect already equipped
wdym?
sry im abit new to the engine lol
for some reason sonar just isnt loading and i have tried restarting the app unpluging my headphone turning them on and off and it still wont load
and my headphones are not producing any sound from my laptop
any idea how to fix this
okay nice but is there still a period of time when you could expect it would be really nice to know
Yea true
Soon could be a thousand years🤷
But it will be added next update i think
when the Apex 11 will reales with gta 6 in a bundel than safe whe will get it
xD
can anyone help my oled is stuck on system monitor i turend the app off and it still is stuck on it
Hey so I got a new mouse, how do I go about removing the old one entirely?
Old Mouse
EG drives and all that stuff
I think you can right click on the cog wheel and remove it
best actuation point for the ctrl key?
Id say personally 1.2
thats on a 0.1-4 scale
why does steelseries stuff break so easily
It doesn't in my experience 😅
wdym
Same :3
I need to understand actuation points and rapid trigger better
any news about linux support?
Nope and while I don't work for SteelSeries I personally doubt it will happen any time soon, probably never
no linux support but you can check out things like rivalCFG or https://engineforchromebook.steelseries.com/ if you have a mouse
Can someone help me in dm please for my apex pro tkl, I'm having some issues with engine. Thank you
hi can anybody assist me with arena 2 please
connected up to my rig fine but cant seem to get them recognised within the engine tab on gg app
can someone help me with the actuation on my apex pro tkl? Everytime i put the actuation under 0.6 and I click w a random window pops up.
im almost having the same problem, when my actuation is low it randomly presses buttons and shit
how do i fix my arctic nova 7p not showing on the engine ive watched the video and it didnt help
anyone know why it won’t let me update firmware and my function keys aren’t working on apex pro mini wl
Have you tried reinstalling GG?
yes
idk if i missed something in setup or the product is faulty
because the steelseries key highlights the second use keys e.g function and more but they don’t work
Do you have a different computer you could try updating the firmware from?
yeah i can try that
I hope it helps
where is the acuaction ?
So I bought the steelseries arctis7+ headset thinking it's really good. Then I use it and somehow surround sound is enabled by default? Like what? There isn't even a clear way to turn it off and on like with most modern headsets.
I want to turn off surround sound on my headset because it's really annoying hearing outside things when I'm trying to be immersed in my game.
Which keyboard is it?
apex 9 mini w
Actuation is for Pro keyboards with OmniPoint switches. Use Typing/gaming mode to switch between 1.0 and 1.5 mm actuation
There's also a keyboard shortcut for it
More info in the manual: https://downloads.steelseriescdn.com/guides/KB_apex_9_mini_pig_web_1.pdf
alr thank you
You're welcome :)
Does anyone know how to change the ripped trigger on the apex 9 pro tlk
rapid trigger is only on apex pro keyboards, the apex 9 doesn't support it
hello, I have a problem with Arctis 9X headphones, the problem is that the headphones receive sound only from one application at a time, so when I have discord turned on, I can't hear anything in CS 2 or on YouTube pls help
uhhh is still happening jus not as noticeable... do i need to continously do this or am i maybe not doing it enough?
youll have to do it probably once a day
its best to invest in a new mouse
because the encoder is literally bugged and or dying
do i use rapid trigger
guys does uninstalling gg reset all the settings and stuff? i might have to reinstall gg but im not sure if its worth it since the client seems to be broken for me
It’s normal ?
Is anyone getting any "double typing" issues on their keyboards since the past few updates. I have the Apex Pro TKL Wireless and every so often it'll start typing double letters/numbers when i press them or delete two letters etc when tapping delete. Switching the keyboard off and on or plugging it into USB fixes it for a short time. So annoying
Hi so i recently bought Rival 3 it got delivered like 5h ago today and I got a lil question about the mouse lights
How do I set the lights to single lights? I want it to glow red only how do I that through the engine it’s a bit confusing
And the brightness too it’s so bright 😭
in engine, you can click on your product on the list to open the config window. from there it varies mouse to mouse but there should be some options for illumination
im I doing it right it’s not quite working?
Coz the other mouse I’ve been using I could go through its app I could set it on Steady and boom just one colour 🤔
make sure you're selecting the illumination zones on the mouse first before editing
OOOOOOOOOO it worked omg thank you
Beautiful
for a £20 + tax £24 mouse it’s pretty good and comfortable 😃
thought so
so basically what ur saying is too is that i got the band end of the stick? i got this shit in end of october 😭
not sure where to put this
all the options for the programable buttons are invisible. i tired restarting GG and restarting my PC. just set the alias pro up and cant see anything in the manual
i just got the apex 3 tkl keyboard and engine has had a fatal error twice. i was just playing around with the lights. does anyone know why this happens or what to do against it?
How do I get the app on my phone does anyone know
There's no app unfortunately
Where do I customize my apex pro mini wireless
In SteelSeries GG/Engine on your PC? :)
Im having a problem where if i put game sonar audio I can't hear anything anyone has a solution to this?
sounds daft, but on the game and/or PC do you have it set too correct output?
yea
I also checked the audio settings of my window's and nothing, all I just hear silent
sorry for my grammar I was born in mexico so sorry for my English's
Why can’t I use my apex mini pro wireless on my ps5
Hello I just got my apex for christmas I downloaded the software and did all of the steps but cant seem to find acuation tab in my keyboard in the engine tab...
@modern raptor
or @restive tundra
i have the apex pro ghost 2023
@old ibex
please read the rules, don't tag mods for your random questions please
no i don't know, sorry
Does anybody know, how I can change what the weal and button does on a Apex Pro?
you don't
Use the SteelSeries key. It's the FN key to access the meta layer. You can also add extra functions in Engine
I think i found a way how to fix it but it will still be doing it all i do is click the windows button and it goes away
hello please help me. i have steelseries rival 600 and and I want to set a macro on B6, but it doesn't work for me. please, how can I set the macro ctrl+numpad1 without it also capturing the launch of ctrl? I am also adding photos... i have shortcut to change headset to repro
i have set only ctrl numpad1 without ctrl ↑
Yo
I just bought the apex pro TKL wireless 2023
And the rapid trigger and 0,1 isn't showing up
someone know how to fix this??
My Apex Pro TKL wich i bought like 2 years ago or something does very weird stuff as soon as i set the actuation point to anything below 0.4. I gave the keyboard a deep clean today but the Problem still occurs.
My illumination setting keep defaulting. Is there anything I could do or is this a problem with the Engine?
I have just recently bought the apex pro mini. I could need some help with configuring my keyboard since I am struggling myself. Id appriciate some help from anyone thanks 😛
Does anybody else have a problem with their Apex pro? My x key keeps sticking until I press another button. I would appreciate if anyone could help me
I was having that problem after the update. I uninstalled restarted and then reinstalled and it worked.
yo js wondering if anybody can help me with headset mic other ppl can hear my gamw super loud and they cant hear me if anybody can help thanks so much
Can anybody help me, i just get the Apex 7 TLK and i'm using Discord's Gamesense, but is there a way after is activates a preset , instead of the selected keys going black, they change back to the RGB setting i programmed .. ? i love the Discord Gamesense but i hate that is just fully black out some keys..
does anybody know how i can get the latest firmware? i dont seem to have the critical update bar like it shows on the videos
i have apex 7 tkl and it often makes my F1-F12 and 1-9 keys go completely black/no rgb, whys this?
pretty sure that is the latest firmware, so I guess you got a mouse that was made more recently and the new firmware was already loaded from the factory
Love Steelseries! 
ah i seeee
yea i just get the mouse today
thanks a lot for the help
hey, do you have any knowledge on what motherboards are supported by prism sync?
some super old MSI models. nothing modern, pretty sure you can only find them used or as new-old stock. definitely would not build a new PC with them.
damn Apex pro keyboard thats like £159 💀
Thanks a lot, couldnt find info online
i guess same with monitors, right?
pretty much, I think monitors might still be feasable to use if you find a good used one, but nothing new
Thanks a lot. My arctis nova 3 just arrived and this encouraged me to dig into ss gg. My mistake i didnt do it earlier
Why you have to be rude 😦
Only issue i have is that prism doesnt support apex 3 but that isnt sth i can fix
im not?
Lies 
Hey, it seems that logitech GG has conflict with valorant, anyone has ran into this issue ?
when i launch valorant the mouse get stucks on the left corner, cant use the mouse anymore OR the mouse gets to the center of the screen every 1-2 seconds
what gg
lol, i'm talking about steelseries GG sorry XD
i just got the aerox 3 wireless and when i change the color settings in prism (wired) the changes do not carry over to bluetooth mode. Does anyone have a solution to this?
prism is entirely software driven, so any changes in prism do not save to the on-board memory
i did this but i still cant update it
Make a #official-support ticket :)
You can also try reinstalling GG first
i did that but still not working
Then contact support and tell them what you've tried
Ok
why my function key not working?
you need the wireless dongle and the keyboard plugged into the pc
at the same time
it says that on the instructions
Hello,
I recently purchased the Aerox 9, but it's not being recognized in the SteelSeries GG Engine. My operating system is MacOS Sonoma 14.2.1. Does it work in this environment? If anyone knows, please let me know.
I apologize for the inconvenience, but I've managed to resolve the issue myself shortly after asking. Thank you for your attention. 🙇♀️
Hey. Ive submitted feedback for this as well but wondering if anyone is running into a similar situation. I have an Alias Mic, with the lighting controlled by PRISM. My issue is that when the computer is awoken from sleep (or restarted / hibernated / cold boot) the ligthing that i have set for the Mic does not activate until I open the settings for the Mic in the Gear Tab.
can i speak turkish here ?
guys pls help me my headphone is steelseries arctis nova 3 and first time its was working but after the time the microfon sound was broken and my sound coming very bad after the restarting pc microfon doesnt working now
hi i need some help bc i don't know how to put the mode disco on my apex pro tkl
fixed, or worked around. By adding my Rival 650 to PRISM and resetting up the lighting i had. The mouse causes all lighting to initialise correctly.
Hello, i just got Arctis Nova3 and dl GG, but Engine doesn't detect my device (PC, not MAC), and i would love to set my rvb lights 🙂 I didn't find solution on support.steelseries.com
Do someone know how to configure this ?
Ah ! I find what was the problem ! Just need to change cable 3.5mm connection to cable usb c ! 
Hello i just need to know, can i use mouse move in steelseries macros? (im using apex pro tkl)
Does anyone have an Engine for MW3?
does anyone know if engine works on the arctics nova 1p?
hey man i have probleme can you help me
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.
If you'd like support from other community members, please make a post in #community-support.
Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
cd
The SteelSeries Arctis 3 wired is still supported in the SteelSeries engine
what does "some features of gg software may not work" regarding macos m1 compatibility? which ?
can i change the dpi of the mouse ?
im getting this error on my apex pro tkl after i installed the new firmware
i tried reinstalling, didn't work
this page has a short list: https://support.steelseries.com/hc/en-us/articles/4793502968717-Big-Sur-Monterey-Ventura-Engine-Compatibility
where can i report a potential bug in the MacOS verison of GG Client/Engine ?
seems like the Mission Control OS shortcut doesn't work 🙂 so i want to re port that
is it possibale to have light on the usb enterance on the apex pro tkl keyboard?
why does prism reflect interpret white or dark gray as bright blue
kind of defeats the whole point of the function by just overriding such a prominent color
or lack of
I am dying for a rapid trigger fix
reflect does a lot of averaging over a zone so i imagine there's something wonky with how it decides to average (like if you have just one spot of color it can skew the average)
when my entire screen is fully white its still bright blue
oh when i only select a small part to reflect it suddenly does show bright white
bizarre
yeah im getting pinks now this stuff is real wonky
hello, have you fix the problem or no, because I have exactly the same problem and I didn't know how to fix it... (sorry for my bad english I am frensh)
I have the same problem but on the apex pro mini, no on the tkl
if this can help, I am on windows 11 64 bit, I never have this problem, I have this problem just after the new version of the engine
Will Prism ever support the Apex 3?
add option to check battery level of headphones. I have steelseries artis 1 wireless and i cannot check it's battery level.
i cant get it to reflect my actual screen, does anyone have any tips?
like, the actual keyboard isn't changing? the preview in prism doesn't change, it only works on the real keyboard
the keyboard and mousepad arent changing from anything i do in prism
do you have some other app on in engine? like the old primsync or audio visualizer?
i just have the discord on
does it work if you turn the discord app off in engine?
just tried no 😦
do you have an hdr monitor? reflect doesn't work with HDR
do the other settings in prism work like the presets?
when you open the configuration for the keyboard or the mousepad does it say if there's another app controlling the device?
nope
hmmm i'm not sure what else then besides restarting your PC/restarting GG
i hope im able to figure it out
thx for the help
hello, can someone help me with my rival 3 wireless and try to connect it and change the dpi?
Hello, I would like to know what I am doing wrong when trying to update my apex pro tkl 2023 🙂
Every day it is more annoying for me to see that there and not be able to access the extra functions of my keyboard
gotta follow the instructions exactly. most people don't realize the dongle and the keyboard need to be plugged in at the same time, or forget to move the switch to "off"
This is what I do but I can't start the next step
When I connect my keyboard with the USB cable as the app asks me to do and then put the keyboard in the off state so that it can then turn on again and press enter, it doesn't work for me
maybe try turning it off first, then plug it in? or try replugging the dongle to reconnect it?
my apex mini pro spam all the keys a solution?
payeer un clavier 200 euro pour qu'il bug au bout d'une semaine
will there ever be a option to make the disco prism slower? i love it but its too fast lol
the presets can't be edited but you can always make your own with a slower speed
i know that but damn it would take a long time to get it hahahah
ah yeah, the disco one is definitely just meant to be chaotic as it can be
my apex mini pro spam all the keys a solution?
yeah i know but i seen some video on instagram where it is the same but wayy slower and i loved it, and now they added it but yeah... way to fast lol
Anyone else getting the fatal error message. I tried everything nothing worked
i got same error after updated firmware for Apex pro tkl
any solution?
Hey random thing if anyone knows, im trying to update my arctis 7 through the engine and it keeps saying an error occurred?
I'm getting an error, too
what keyboard u got
its happening to a lot of apex pro mini and some tlk owners
I have APEX Pro
do uu have fix for apex mini pro spam all key ? 200$ for spam aaall key ahaahaaaahaaaaaaaahaaaaaahaaaaa
pls fix this 🙏
did you open a ticket with support like it says?
Have you tried reinstalling GG?
But yeah, contact #official-support if that doesn't help
still not fixed.. maybe its a bug
only happening after i installed the new firmware for prism
Any one got problem with Aerox 5 ? - when it turns off / standby it wont wake up unless i unplug / replug the USB reciver 🙂
yes. still no work. ill open a ticket.
That'd def be the best way to get help
guys, please help me, I have this problem, when I move the computer mouse or press something, I have a very quiet squeaking sound, I don’t have this on other headphones, I have Arctis Nova 1
same w me it spams keys and opens apps
Not sure if this is an Engine/driver issue or a Win11 issue, but for months my GameDAC for my Arctis Pro + GameDAC (wired version) randomly has the "GameDAC (Game)" device disappear from the Windows audio devices. The "GameDAC (Chat)" device and mic are still there. Only fix is reboot or unplug/reconnect it. If I reconnect though then I have two devices showing for it.
any one who got problems with the Aerox 5 wireless mice ? - when i boot up, it keeps discconnect / connect / disconnect / connect in a giant loop - happend after the latest update (engine software)
https://gyazo.com/b2ad9c5c74d4e003f3fb1419b0664f8c anyone else have this issue where the headset just disconnects and i have to unplug and plug the "box" back in again, have tried menny diff usb ports and pc mode and aux mode and have the issue no matter what
Try reinstalling GG
If that doesn't help make a #official-support ticket
I never had that issue with the headset
same
can we have a changelog for the latest legacy Apex Pro (TKL) firmware update? what changed?
re-installing didn't work. probably GG 54 broken?
try turning off rapid trigger with the SS key + T hotkey, then try to open it in GG?
maybe, that's how i fixed it.
maybe also try setting your actuation back up to a higher level with the SS + I/O keys?
lol actually, after turning it on it fixed it
so SSkey + T -> SSkey + T -> works now
i guess it's a temp fix until something proper comes along
also usually update notes for firmware updates are on the update blog: https://techblog.steelseries.com/
yeah but it only says: Legacy Apex Pro and Legacy Apex Pro TKL: Firmware Update
yeah and i got the error on a non-legacy KB and there's been a few people here also posting about it on their mini KBs, so it's probably unrelated
oh, the update is below it, it's just formatted oddly
Ahh ok thank you
usually it looks like this
True, I thought I should read it as "GG update fixes an issue ..." but it makes more sense if the fw was meant
oh is apex pro legacy now?
yoyo I need help with steel series apex pro
the duel actuation feature could you help please, I have tried watching the video and I didnt understand it and think its outdated
in valorant i want my w key to be walk and run
r u getting the fatal error on ur keyboard as well
ok i tried this i will se if it fixed anything, also plugged in the optional power aswell
engine wz2 setings any good? 🙂 its new ones right?
how do i turn off Prism on mouse?
i wanna use the illumination but its not letting me?!
speaking of prism I love how my mousepad is supported by the new Prism, but the Prime Wireless mouse which is newer in design/etc still isn't. Don't expect my M750 TKL to ever get support, but I guess I'm just sticking with the old PrismSync app for now
how to adjust the mm on apex 9 tKL ?
Ever since the app updated and added prism i can no longer edit the default color profiles i set up a while back. I can make new ones and see the effects when the app is running. But if i close the app the keyboard defaults back to a setup i cant change anymore
oh yeeeee that is exactly what im havin issue with
Will Apex 3 ever have prism support?
Hello I have a problem with engine and the apex pro tkl because when I want to put another key on my keyboard (mouse button 5) instead of f cella works
prism is software only lighting, it doesn't save to the device. if you had on-board configs before then you need to disable the device in prism and then edit the lighting in the config window in engine
Yeah, just figured that out, thank you
Ok Steelseries this is getting ridiculous, every other day now GameDAC Game is vanishing from the audio list
Contact support :)
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.
If you'd like support from other community members, please make a post in #community-support.
Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
I need some help
Im recently moved to China and wanted to still use my headset here
The app broke 2 days ago, so I simply uninstalled it and downloaded the latest version
Now when I launch it, it only opens the background processes and does not open at all
I looked through multiple tutorials and help sites on how to fix that, but they all said uninstall all VPNs..
If I uninstall the VPNS, I do not have international internet
Please help me
After waiting for hours now for any kind of help my brother came to help and gave me an older installer file, of the 53.0 rather than 54.0
This one at least opens, but only with a grey screen.
still appreciating all kinds of help!
You should read this message :)
It didnt help me any further
youre not alone. im also getting this error since gg 54 update. #engine message
this is the only fix for now
hi I got tingling in my helmet arctis nova 7P PC I don’t know why
i just installed 52 and it worked
Suddenly the settings are reset. apex pro mini i was using 0.1 but was forced to change to 1.8.
this happened often
Hello Steelseries, I don't think I can express myself well, I'm reaching you via Google Translate, I hope you understand:...:
My equipment;
Apex PRO TKL
Rival 600.
The situation is that I want to move the Steelseris Mouse by throwing CORDINATE, but unfortunately the Coordinate setting is not available in the macro section.
I would like to send you a script as an example;
#IfWinActive (Nebula)
SetTitleMatchMode, 2
!Esc::Suspend
return
^!r::Reload
return
+Esc::pause
return
$kLbutton:: ; loot button1 -------------
MouseGetPos, xl, yr
MouseClickDrag, left, xl, yl, xdestl, ydestl, 2 ;0 is mouse speed, 0 is instant
MouseMove, xl, yl, 0 ;0 is mouse speed, 0 is instant
return
$^kLbutton:: ; loot button2 -------------
MouseGetPos, xl, yr
MouseClickDrag, left, xl, yl, xdestl, ydestl, 2 ;0 is mouse speed, 0 is instant
MouseMove, xl, yl, 0 ;0 is mouse speed, 0 is instant
return
$0:: ;loot coordinate ---------
MouseGetPos, xdestl, ydestl
return
I need to make this kind of macro, can you guide me on this?
The script I posted belongs to the AUTOHOTKEY program Steelseries GG! I hope he can do this BETTER...
THANKS for your time!
Engine prism is work apps ? etc. Audio Visualiser ? I'm testing Prism but some times doesnt work wireless mice Rival 650 ? I confused is this bug/error or I using wrong but I think this isnt write.
Update: Audio Visualiser works fine on this device in Apex 7, but I'm not sure if it works like this on the Rival 650; The left and right lanes decrease and increase according to the sound, but the logo and wheel light are constant.
But thank you to Steelseries, Sync definitely works better than before.
@fair briar @lone basin change your config and it should work
To get rid of the fatal error
Does anyone know how to properly use the ArctisPro + gameDAC headset? It turns off my microphone (Razer Seiren mini), switching the sound to games and chat does not work. Before this I used Arctis 5 2019 and everything was fine.
every single time I try to configure my Apex Pro TKL (2023) at the moment
app restart does nothing
u have to close rapid trigger while editing, do ss key and t
edit whatever your going to do and after that do the same (ss key and t)
@frail palm
someone able to do a call and help me with the artcis prime headset
anyone got a decent eq for ark with the nova pro? lmk if this is the wrong place i wasnt to sure its on console (ps5)
I'm about to pull the trigger on an Aerox 9 and wondered how quickly automatic profile switching happens when I moved mouse focus from one program to another. Can anyone confirm if it's instantaneous like Ghub, or slow as molasses like Synapse?
Hello everyone,
I was just offered the arctis nova pro, for the ps5.
I don't know at all, could anyone help me make the best settings for mw3 CDL?
Thank you in advance for sending me a PM.
mw3 CDL settings for ps5.
THANKS.
broo the ccoolours ddoesnt cchange
what to do when I use prysm and the colors turn off after 5 sec if i dont press any button?
I Had the Same Problems and closed every "App" then it was fixed
check the "idle" layer to make sure you didn't set an idle color
I mean the engine apps
yo can someone help me i just got the apex pro tkl wireless 2023 but the oled iis stuck to default even tho i try to change it
where can i get help, i cant open my engine in steelseries.gg app, just bought the keyboard 2 weeks ago
i have Arctic Nova Pro on PC and GameSense is not working in Rust, i tried to launch the game before, but the engine steel does not work!
does anyone know where i can find gifs for the apex pro tkl screen
There's a whole channel for it in #oled-gifs :D
thank you
yw :)
Maybe you're changing it in the wrong place? Make sure you're using Prism if you have it enabled
Have you tried reinstalling GG?
do you also happen to know where i can find lighting profiles?
We don't actually have a place for sharing those but you can ask for it #1070392859125104660
where can i find prism?
wait nvm ii found it
@restive tundra this is where i was changing it
and everytime i upload a gif/file
i press save
nothing happens to my keyboard
its just default
is your firmware up to date?
oh
its not
@sullen robin is it because its not updated?
probably, it would help to update so you know for sure if it's causing it or not
alright tys,
ill lyk if it works
hello everyone is anyone having issue where GG is not recognizing the headset being connected. I'm using the second USB-C cord provided with my headset. It's my first time updating the firmware of the headset since i purchased last year. I've been having distortion and crashing from time to time where the headset would restart it's self. I currently have the headset plugged in and on sourced to the IO of my motherboard to be sure its connected directly my motherboard and not by my Cases USBs. Any work around to getting this fixed? You can see my headset is connected by thr charging icon.
anyone have a blue themed color shift i can use for reference??
anyone using a arctis 9x wireless headset on pc, every time i join a discord or xbox party or listen to music the audio becomes muffled, do i need to tweak stuff in the engine?
I'm guessing you are using Bluetooth?
yeah would i need to have it wired?
Bluetooth is awful for that. You need the Xbox wireless adapter since the headset uses the Xbox wireless tech
This is also how ox compatibility is listed on the product page
I have the apex pro tkl 2023 and the 2019 but I can’t change the actuation on the 2019 one but I can with the 2023 one help pls
Hi there, I started to use the Rival 650 wireless today and messing around with the profiles. I fixed it allready and it's switching automatically and nicely between profiles where I added applications/games. But the strange thing is. After a while when I move the cursor or click a button it looks like the active profiles starts over again. When you move the mice the RGB turns off and when you let it rest the active profile starts again.
Anybody else who has the issue as well? Can't seem to find the issue at the moment 😛 (Prism it not activated)
nice fake link
Yeah don't click on those
You can always ping me if you see stuff like that
I cannot open the software and I have tried everything someone please help me!
CONNECT
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I already watched the video I dont have a VPN
It mentions more than VPN :)
Yes but I already did what it said and didnt work
Do you know what I can do
What happens when you do?
But make a #official-support ticket if you don't find a fix here
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.
If you'd like support from other community members, please make a post in #community-support.
Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
Can you show a screenshot?
maybe the app just started minimized? do you see the steelseries icon in your windows taskbar?
do you see it running if you check task manager?
yes
try force closing it through task manager and then restart it after all the processes are closed?
.
sounds like you need to contact support so they can look at your error logs
how
with the information the mod linked earlier?
there are three generations of ARM macs. Would the native engine app ever be created?
league has a gamesense app in Engine, if you don't want it changing colors then go to Engine > Apps and turn off the League integration app.
Why don’t I have the mic side tone option on engine ?😭
Many SteelSeries headsets come with Sidetone, which allow you to hear yourself through the headset’s mic for better clarity when talking.
For most headsets, the volume of the Sidetone can be lowered in SteelSeries Engine, which is part of GG. GG can be downloaded here: https://steelseries.com/gg
If you have a “Playstation” version of a headset (such as the Arctis Nova 7P) then your headset may have a physical wheel on the headset for turning the sidetone down.
For analog headsets that use the 3.5mm headphone port, sidetone may be generated by your on-board audio devices. Please refer to your computer manufacturer’s support for more help
Good morning,
Could someone share with me the rule sheet in sonar for the PUB G game please so that I can reproduce it on my gamedac I have the arctis pro headset? i play on ps5 but i can't install sonar because i have a macbook computer.
I am French.
THANKS.
I have the apex pro tkl 2023 and the 2019 but I can’t change the actuation on the 2019 one but I can with the 2023 one help pls
Is there a website or area where you can find gamesense apps not on the GG app itself?
Steelseries team, can you kindly implement this? https://discord.com/channels/299040363123965952/1200242232524021891
Hey everyone....Quick Question....My Legion came with Nahimic and i just finished setting it up...I chose the smart profile option to assign an audio profile based on what im doing...My question is, do i also need the Steelseries GG software for Nahimic to work and apply the settings? I know its needed for Sonar obviously....But Nahimic is on its own app
Hey everyone, I have an Arctis 9 that won’t turn on. Followed all steel series steps to fix and still not working going to put it on charge for a couple days and ignore it and see if it comes back to life..
If anyone has experienced this is it likely that they recover or are they now for the bin?
My engine doesnt open tried everything OS Update reinstall disable vpn shut down restart...
Help me plz
When I go to the engine it doesn't show my headphones (artics nova 1 wired) idk why
Even though they're connected
Tell me If you know
Don't let it charge for too long or the battery will start lasting for less
I mean MUCH less my laptop for example I charge it every minute of the day and when I unplug it the battery lasts like 30 minutes on 100%
Why does Arctis pro have a really bad bass? Anyone has a good equalizer to have clear sound but good bass?
Did you ever figure out how to change it to 48? Have the same issue and cant figure it out. Artic Nova Pro Wireless
@Mods
i need some help with my headset
can anyone tell how can i repair my apex pro mini my (f,g,y,b,m.) have diffrent rgb than other and i can t change it in software someone respond
if you completely close GG, do those keys still have mismatched lighting?
yep
i tried to search how to reset to fabric settings but i think you can only do it with apex pro/tkl
@sullen robin
the mini doesn't save lighting on-board. if the LEDs are different even when GG is closed then that's a pretty solid indicator of a physical issue with the LEDs
ok thx
Hi I have a question because when I go to the application and the engine tab it does not show my device and what should I do
what device do you have?
arctis 7x + wireless
is the dongle plugged in? if so, did you switch the mode switch on the dongle to USB mode from Xbox mode?
no
that's what I have to do
heyy can anyone help me why does my pc want to install my aerox 5 seperatly? i cant use it the moment only right click works 🥲
@keen pilot
Please don't ping mods or staff #rules
Please be aware that SteelSeries support staff does not actively monitor this Discord server.
For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out #support or click the link below.
If you'd like support from other community members, please make a post in #community-support.
Please be aware that community members are all volunteers and may not be able to answer some questions, so please be kind to those volunteering to help you, and remember to open an official ticket with SteelSeries if our community members are unable to solve your issue.
my girlfriend things the Arctis nova pro looks like this, any thoughts?
hello
Hello everyone! Does anyone know if Apex 3 keyboard has on board profiles? I have a button for profile switching, but it seems like there is no way to create any custom profiles, only configurations that are saved on a computer. Can anyone help me with that?
Hi
I have apex pro.
How can I turn off the computer with a single button?
I want to assign the p key.
when i installed GG it made my fps drop alot
so for now i just uninstalled it
anybody know how to fix it?
try to turn it off
I wonder if anyone can answer this. Is it being done? Can't it be done?
it's not possible on the meta layer since it's not a binding you can use, but on the main layer you can always bind a key to run a .bat script to shutdown
Hi, I have a Arena 7 2.1 speaker system and a windows pc. I was wondering if anyone could help me with setting up the lightsync/ audio visualizer so the rgb can match the audio output especially for music on youtube spotify and apple music although just audio in general. I previously had the logitech g560 and it would perfectly match the audio through the Ghub app, but the GG app seems hard to figure out settings or presets for the same. Any help is much appreciated!
sometimes spam bots come through and try to post stuff and then it gets removed by automod/humanmod. so there was a new message and it got removed. it's just a quirk of discord
does anyone know a way to allow Sonar to automatically change game equilizer profiles based on game launch? It wont let me change it in engine cause sonar is running...
use ur dongle
Can someone explain why this is happening? Whenever I start up a game the whole audio and keyboard starts glitching after a while it stops but sometimes even become glitched and stays like that until I quit the game
I bought nova pro and the gamedac does not appear at engine there is a way to fix it
turn off the oled notifications for moments i guess?
I’ll try
I have a feeling it has to do with discord overlay
hey i need help
i have the knew apex pro tkl 2023 and theres a snek feature but its not there anymore
if anyone know how to fix it pls help
my settings doesnt save and i cannot cloud sync my keyboard
it was removed in a firmware update
Y
oled settings are handled in the device's config window, not prism
I have a Aerox 3 wireless and I'm having issues having the RGB work? anyone else have issues?
Is there any way i can disable the apex pro tkl volume roller
i have aerox 3!
hello
I
I HAVE GOT A QUESTİON
COLUD YOU PLEASE HELP ME THE SUBJECT
PROBLEM İS STEEL SERİES HEAPHONE AND KLAVYE DOESNT WORK
HOW DO YOU WORK
HOW AM I WORK
BUT I HAVE GOT HEADPHONE AND KLAVYE
Stop shouting maybe? :D
Which headset and keyboard?
How do i make engine tab work, how do i activate it?
Yall know how to reduce system usage? engine is using 20% of my cpu practically
uses less than 2% of mine. you might have a larger issue somewhere lol
Sonar removes the output every time my headset has been turned off. Any solutions to fix this?
good morning, does anyone know about the auto clip feature? It does not work on my computer and I googled already but still have the issue
How do I fix this issue after rebooting or start up my computer these settings always revert back I have open up GG and apply these settings every time.
Hello could someone tell me if there is a Option in Steelseries Sonar to set my Microphone on mono or stereo?
they're not supposed to change back, so if they are being changed then there's probably another program on your PC that's changing it.
what processor do you have, mine is old as heck
i9-9900k
Well no wonder it only uses 2% lol
Hi
1 - This button cannot be disabled
2- I assigned the function of button 1 to this button, but it did not work.
how can we run it
What do you have?
I7-4790k
How can I route a game mic to my default mic in the engine? It won't let me move the mic around, and when I do it just goes back to the original
if my headset is feeling a bit bass-y, which frequency should i adjust to help reduce that/make it more crisp? using nova 7p wireless on PS5
i have this really weird problem where if i connect/disconnect a device (my glorious mouse for example) and i have stealseries gg running in the background it temporarily disconnects my apex pro for a couple seconds
so i got prismcaps for my apex pro tkl and i noticed that the spacebar light does not shine bright enough to go throughout the spacebar and leaves black bars at the edge of it. is this an engine issue or is it normal
Hi guys, i have issues with my apex pro mini, when i turn on Rapid Trigger option my keyboard just glitch up and start spamming keys i tried all ports of my PC and still no fix what i can do?
Hey Guys, currently trying to update my Steelseries Arctis Nova Wireless Pro and it is shown as connected. I press Update but nothing happens
What should I do
0
for some reason the prism tab has completely disapeared from my engin page i can still access it through my keyboard configs but it shows nothing
the engine wont launch 😭
Any error message or is it just not launching at all?
I need help with sonar
I had this issue today. I turned off steelseries GG and I unplugged the USB 1 into the PC and used the USB 2 cord and plugged it into my headset into my pc. I plugged usb 1 back into the PC and restarted Steelseries GG again and it finally started the update. Try that I hope it works.
how do i connect my apex pro tkl to the engine to get the acuation point down can i have help with that
Why auto-clipping not working. For example, when I play fortnite and get a headshot, it wont takes a clip of it.
The engine is not even loading for me
and I uninstalled it and installed it same issue
tf is a klavye?
and im klavye west
Very tempting to change your name into that 
how do i fix whenever i click the fn button it pauses my game and changes color
actually i guess the auto clip & moments are not worked , i uninstall & re install & its same , no games detected
Apex , fortnite , the finals , brawlhalla , valorant
no work :/
yea only what work is cs go
@restive tundra do you know why?
no but I do know you shouldn't ping mods or staff #rules :P
my bad
is there a way to save a prism lighting profile directly to my board?
also, everytime i click on and off a certain effect, it doesnt save and resets to default
do you mean "toggle hold"? If so that's only for single key inputs. it isn't available for macros.
It's good I found
is there someway to display the charge level of my arctis nova and its spare battery on the oled on the apex 7 looked through the apps for it but hoping i just missed it
Any really good engine settings for ps5 warzone/fortunes keep?
im missing the mute all during bluetooth calls?
i know i can just set my discord or music to "game" but that kinda defeats the purpose
I think when it says "mute game" it just mutes the entire 2.4ghz audio input, not just the "game" VAD from sonar?
nope, i could hear people in discord when i tested it, and i got discord on the "chat" sonar and i could still hear them, but my mic got muted on discord
what's the BT connected to?
does anyone know what prism preset this is? before the static purple ofc
looks like it's just the prism preset (but maybe moving the other direction?)
You can just go into "effects" and make your own, here's one I made that's pretty close.
Thanks, i really like it but couldnt find it in the settings.
its connected to my phone, so when someone calls me i want the whole pc to be muted, or atleast have it an option
does anyone have engine for valorant ?
does anyone know whats up with that i literally put it to install and left for like 30 mins and its still like this is that normal or my app bugged
does anyone else have this problem ?
I have the apex pro tkl 2023 and the 2019 but I can’t change the actuation on the 2019 one but I can with the 2023 one help pls
what do you mean by "can't change the actuation"?
My Arctis Nova Pro Wireless says there is a firmware update but when I try to install it doesn't work and now I can't use my headset... After the screen saying you have to connect it and such it just closes when I click update and then does nothing.
can anyone help with that it's been stuck like this for 1hr now and i dont know what to do i restarted the app and even uninstalled and reinstalled cause i thought the app's files might have gotten corrupted and it still didn't work if anyone can help it would be greatly appreciated
pls help i have a Apexc 9 Mini and when i use the Prism then my "C" key always starts blinking red but it still works should i be worried
Hello fellow SS shill I have problems with reinstalling Engine after I emigrated to GG on my least used pc, I can not lunch it.
Same problem the new update just doesn't install
i don't know if this is the place to aks about this, but how or can, i use the steelseries api/gamesense thing to make my website change the colors of the users keyboard's key(s), via {Json}, like, by using https request or something, idk, i'm not that good at coding in general..! lol.!
yea i have the apex pro mini and i had to uninstall and reinstall the steelseries app and thenit fixed, its a bit buggy but overall very good
you guys have any setups for fps games straight from the EQ engine and not from sonar?
hi, I have a problem with the DAC, when I move the wheel of the DAC a little bit to the right or left it automatically turn up the volume to the max and it stucks. I can turn it down with the wheel on the headest but not with the DAC. Could somebody help me please?
So after advice I uninstalled GG than reinstalled it again thanks.
ive been having an issue with my apex pro tkl, whenever i close the GG software my rgb lights on my keyboard turn off when they never did before and my oled screen just gets stuck, any fix ideas?
are you using prism now? prism is software only lighting so once GG is closed the lighting goes away too.
same for GIFs on the oLED, they require the software to be running.
no i have prism turned offf for my devices
do you have other software lighting on like prismsync, audio visualizer, image sync, etc?
no, none, this issue only started happening about a week or so ago and idk why
if you change the lighting in the config window and re-save it (like if you make a basic change like adjusting the speed) does it work after that?
Hey guys just wanted to check, my macro was working fine before, i was spaming good in my game, now there is a delay in my maco, does anyone know about this
hey guy Help. Because my pc if it detects the tkl pro 2023 keyboard, but I can't type everything works, but it still stays like in a loop I can't restart it.
I have seen this same issue about a hundred times today.... i wonder what is going on with they keyboard....
Does anyone know if it can be fixed or if I already have a paper towel.
CAN SOMEONE HELP ME THIS UPTATE ISENT UPPTATING?
have you tried restarting it
does windows have any available updates?
no
did you check
search "search for updates" in the search bar
it will look like this
click on it and it should have all the
available updates
yeah try update that
I have a question about the gg engine
How do i get on the customizeing/ illumination page on the GG engine?
go to engine
k
and then whatever device you have
but you can look on the top
and see prism
click thayt
and there should be lighting settings
send screenshot
which?
Rival 3
idk im not an expert
but try this https://www.youtube.com/watch?v=-L8qXztVMGo
CONNECT
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Blog: https://steelseries.com/blog
Ok, thanks.
any one else having an issue with the app looking as if its going blurry
is it possible to set different lightings for different apps in prism like in the old config system?
prism configs are available in the dropdowns in the library tab so you can just set them there
Thank you
Is there anyways to set button 4 & 5 on Prime wireless as Back & Forward button on Mac? I tried the default settings in GG but not work.
does anyone know if engine allows me to change the dpi of a steelseries mouse with holding/pressing a button on the keyborad? so that i would get half my normal dpi when i hold down the shift key for example
Good evening guys, I have a big problem with GG, it asks me to install the firmware but once I start the update it remains blocked and the keyboard (Apex Pro TKL) has the LEDs off. what should I do to solve it?
does anyone know if its allowed to use the steelseries macros with my apex pro mini for games like fortnite? is it considered a keyboard function and allowed?
Macros are bannable on fortnite
i heard that, but isnt it like part of the keyboard?
they cant really detect them
it really depends on the exact wording of the developer on their anti-cheat / macro policy. I tried searching up the policy from Epic but I couldn't find it online.
Generally, most developers are OK with using macros if it's doing something simple, and if it's a one-time event. For example, if you wanted to make a macro for binding shift+F to a numpad key, that's usually fine, since it's just pressing it once.
But developers are usually not OK for fully automating parts of the game, or having macros continually input presses. As an example, you shouldn't make macros that presses your LMB a bunch, or spams crouch as fast as possible for as long as you hold the key.
Does anybody know if i can "make" numpad keys using macros on my Apex 7 TKL , i need to use a numpad in the game i'm playing but yeah i got the TKL because i like the look of it also the size is perfect but yeah now im stuck and no way to control the game 😅
I've got a Apex Pro TKL and can using the gg software for it
you might want to make another profile for this game, that way you can have them without having to hold down 'meta layer' key.
click on a key you want, then at the top of the pop up make sure 'Keyboard Buttons' is showing. In there should be an option called 'NUMPAD' click that and pick which one you want.
repeat for all the keys you want
Oh that actually really smart , also i only need it for certain parts of the game (its for FiveM when i need to place vehicles in my showroom) but could you also do this with the meta key if i understand it correctly ? (Sorry for my bad english)
I have trobule with screen reflect anyone know how to repari it ?
Hello is there a way to put my prism configuration even if the Steelseries GG app is close ?Cause i'm playing valorant at a high level and obviously i cannot keep steelseries GG open it consume a few RAM and it gives input lag so i basically close it every time i play, so the prism backlight change to my configuration to a simple unique colorswitch
Thx a lot
.
help i have a infinite update
Nooo man i had the same problem js download a old version of steelseries software
then download the update
thyen download back the new one
anyone know how to set the apex pro to hold shift+w/a/s/d when pressing the key all the way down?
Use dual bindings and macros with a macro for each combination :)
HEY GUY I HAVE QUESTION HOW I GET NEW FIRMWARE FOR ME KEYBOARD
WHY ARE WE SHOUTING?
Also Engine will let you know when there's an update
With a red bar underneath like this picture
ok thx
😄
Hi there, i have an issue with my Apex Pro Mini. For the last week i cant set underscores on my Keyboard. I can Type in --- this but with Shift i cant put an Underscore. Anyone had a similiar issue?
assuming the other shift keys are working, maybe check the input language in Windows in case it changed?
where I can find best custom eq setting for ps5 warzone ? For my new arctis nova pro wireless.
Actually no. My Shift Key is working fine. Both of them actually. But when i press shift and the underscore, nothing happens.
I mean its literally German Layout but idk...
whenever i lag ingame so do my keyboard lights... wtf?
a lot of the new steelseries keyboards use the software to drive the lighting instead of having a small CPU on-board the keyboard to drive the lighting. so if you're playing a game that's maxing out your CPU and you're lagging, it's going to make other programs on your pc lag, including GG.
quick question i got a wireless aerox 5. When my mouse is low on battery is there some kind of warning before it shuts itself off?
the mouse itself will start flashing red when the battery is low. i think you'll also get a notification from GG if you have that running.
#engine i have an infinite uptate please help
#engine i have an infinite uptate please help
Heya so I need some help with my rgb. I have a wired Arctis Pro and my mic rgb doesn't seem to respond when i try to change the settings in the GG app. I thought I could just update windows and see if there was any change but after updating there was no improvement. The rgb still wasn't changing. The light itself works and turns red when I mute it but unmuted, the light turns off.
Same issue applies to the sides
The app just doesn't seem to be doing anything to change it
Okay so after trying to mess around with it, it either goes to the old breathing orange or goes to colorshift
Regardless of what I try to set it to
I would really appreciate some help as other platforms such as reddit and the like do not have any helpful solutions as they have all been archived without reaching a proper solution
it is getting somewhat irritating
can someone help me it has been like this for like an 3-4 h now
k thanks
HOW DO YOU TURN PRISM OFF
It stop my wooting keyboard from working
...
right click end task, right?
go gg apps
If you permanantly want to stop Prism, the only was I was able to do it was to delete the .exe file while GG was closed. If you end the process, it just restarts and I couldn't find a way to disable it in GG. I only have a headset without RGB so I don't have any reason for it to run. The exe is in Program Files\Steelseries\GG\Apps\Engine, it is either in a folder called Prism there or in the engineapps folder, it is somewhere in that Engine folder.
i have this problem guys, can u help me pls?
engine kinda sucks
whenever i had it installed my tkl would randomly stop working
once i unistalled i havent had a problem since at all
my desk pad isnt getting picked up by the software anymore can anyone help?
Might sound silly but have you checked it is still plugged in? Maybe ty to unplug it and plug it back in? Maybe try another USB port.
Hi guys, I have these two keyboards, the MSI is inbuilt with my laptop, I customize them the way I want because when I use some effects for one, it automatically rteflects on the other keyboard.
I love to use audio visualizer on one, and leave the other as plain, but whenever I turn on audio visualiser, or some other apps, it affects both.
Does anyone know any way around it?
I also have this issue of the keyboard lights, trying to setup color shift doesn't work normally, but I was able to make it hapoen with prism sync, but the keyboard light changes when I press any key, and it affects my eyes when I use it in the dark, does anyone know a way aeound it?
where ??
search it up
Please someone help me I set my left-click to an empty macro now my left click doesn't work anymore
Anyone know how to get the Squad app working on Apex Pro TKL? The option isn't selectable on the Engine tab, just "Show More" that takes me to the Steam page
You need to set it from sonar gg
I've never used that, I'll check it out thanks
I think sonar is all about audio, the interface looks that way
Isn't your keyboard brand steelseries?
Yes, both of the keyboards are
One is external, apex3 TKL, the other is inbuilt for my MSI laptop
if you're just trying to turn off the reactive lighting, there should be a "reactive" tab in prismsync you can edit
keep in mind that the apex 3 doesn't have per-key lighting, so a lot of the lighting effects won't look as good as they do on a per-key lighting kb like your built in one on your laptop
Thank you, this worked
Alright.
But, is it possible to enable audio visualiser for just one of the connected keyboards?
While the other has another effect
no, it takes over all compatible lighting sources, including mice and headsets if they have RGB
Okay.
I would love to see that feature
try plugging it in if its wireless. Needs more info
you might be able to do it in OpenRGB if it supports both
its plugged in
what is it?
apex pro tkl
Close GG, hold the line button down by the led display, scroll to about, select factory reset. Let it reset then reopen GG and try again
i dont see factroy reset
its under the about section
i diobnt see that
scroll the wheel down it should pop up
i think i did it
but
when i see yes
it
like
i click on the wheel
and it dont do nun
after you find it you push the scroll wheel down
did you try the line instead?
it just goes back to the factoery reset thing
i think i did it
but
it does same thing still
there
i factory reset
it still dont wrk
@zinc path \
what do iu do
?
id go to the website and submit a ticket or take it back to the store and try another one
Is that a different software, or just an application inside steel series gg?
Different software
Alright, I'll download it now and check it out
Hey, i'm having a problem with my Apex 3. The middle part of the illumonation zone totally doesn't work. The lights have just gone out. Few weeks ago I've spilled not much water on the keyboard and 10 minutes later it just started malfunctioning. I've tried the factory reset, nothing happened.
So yeah it's been like that for few weeks
does the latest update fix phantom presses in apex pro tkl 2023?
Is the rival 600 mouse good
for someone reason my engin does not work
does someone has good gifs for imagesync? prefer black+white or red+black or purple+black
there's an #oled-gifs channel that might have a few
i messed up my settings and now when i speak to people in discord they sound like theyre in an open room
does anyone know a fix?
I found a cool color layout with the reactive setting and I want to save it as a normal layout (not reactive) Is there any way to so that?
i had to delete the engine
my game lags like crazy with it
wish they made a lite mode version for just the microphone lol
what part of the GG software do you need?
Why not just get rid of it all? I assume Windows detects the hardware fine and it works when GG isn't running right?
gg casing stutter when switching windows like game > desktop or desktop > game
is it because auto profile switching ?
I just can't open up my GG. I've done the steps, but nothing. I don't want to lose my clips.
i just brought an apex pro mini and not sure how to st it up can someone please dm me and hlep me?
I'm super upset with this engine update, my mouse is now also recognized by my keyboard so every time i click or scroll it resets my idle timer. also in addition to that it's added not 1, not 2, but 5 new audio outputs.... FOR A KEYBOARD. no, i do not have any other SteelSeries products connected to the engine and the mouse I'm currently using is Logitech,,, does anyone have ideas on what to do?
https://cdn.discordapp.com/attachments/638048694343696384/1215633523570901012/20240308_131229.jpg?ex=65fd75f1&is=65eb00f1&hm=5ced6bfef2726e6a069ea8a68c7814911da18b920ab757eb84e8b62943051b28& my mouse is stuck on this nasty color and I cant change it whatsoever with the software
the color is stuck and only changes when switching dpi
no matter if I change the lighting options in prism or illumination
if ur trying to access ur clips u can just go to ur video folder and click on the moments folder
if gg is opening, but not loading, try terminating the process(es) through task manager and reopening
I have the Apex Pro Mini. Can you share profile settings for Valorant?
why is the colour shift colour option in the menu the only one that doesnt save? it just doesnt work at all
does anyone know why those two aren't working?
i have apex pro for 1year
suddenly these buttons stopped working
my apex pro mini will not show up on the engine
Anyone have an opinion on rapid trigger (steelseries) vs the wooting keyboard in terms of performance for CSGO and valorant?
guys
anyone have this problem?
i open dota 2 and play
the mouse always goes up
it stops when i close the game
what are you guys using for FPS to hear footsteps on the nova 7 for console?
Same here. The menu button seems to still work, but the wheel has a hard time tracking/selecting anything. kinda like the scroll up/dn is tied to "select". Cleaning it doesn't help either.
why does my engine never open?
how do i fix spotty clips? like it’ll randomly cut out audio and leave it in little chunks and the video shows just still images of a frame every three seconds or so in random spots throughout the clips. Hasn’t been happening up until recently on Lethal Company and some DbD clips
most of tripple a fps games
Anyone know why the “Steal series GG” app is saying “not connected” even tho it’s plugged in
Do you know why when I set the actuation time to 0.1 my Apex Pro Mini starts writing by itself?
I already updated the software to the latest and nothing. From the moment I put it at 1.0 mm it starts to click on its own and I've been trying to solve it for over 5 hours and nothing.
Any idea how to use the hold/toggle macro ? its grayed out for me
I don't think you can hold/toggle a macro, only single keys or quick macros like shift+key. i think you'd want to try auto repeat for macros?
i need the key to be held for specific miliseconds
doesnt let me use the hold option
no matter what i put in the macro
like i mentioned, you can't hold a macro, since the hold option only works on single keys or some specific dual key bindings. if you want the macro to keep on repeating, you can use "repeat while pressed" or "toggle auto-repeat"
what do you mean
im not trying to hold the macro
i want to use the macro to click it and it would hold another key for me for a specific period of time
that dropdown you're showing in your screenshot refers to how the keybinding/macro would play when the key is pressed. If you want to edit the actual macro and define what keys are pressed and for how long, you'd want to do that in the macro editor.
okay so if i need L held down for 672ms what should i put please
just go to the macro editor and hit "start" and record the macro you want. Once you hit "stop" you can click on the numbers to edit them later to get them exactly right.
ik i can edit them but ive tried multiple things and it never works
once you have it recorded you can just bind it to a key
does anyone know what was this minor update for 58.1.0?
patch notes are at https://techblog.steelseries.com/
I'm trying to log in but no matter what email I put it keeps saying invalid email
why is my keyboard and mouse a drifferent colr than what i have put in the engine? pic for reference:
1st in engine second is irl and its is just light brown when it should be orange
could just be the lighting
why gg fails to update?
is it just me that doesnt like i cant the battery % on the software. that would really be nice. atleast for me 🙂
my apex pro mini doesnt change colours and rgb does not work can anyone help
Is there any way to make omniswitches analog?
how do you guys like the keyboreds i hvae razer rn
Hiii , what is best apex pro binds press settings for valorant please
Whatever you like to use and is comfortable.
alr
Can anyone help me with configs? I play a lot of cs2 and i can’t really point out where the “footsteps” are coming from. It just feels as if I was surrounded
I have tried changing the l/r config in game and turned off the perspective hearing but it didn’t feel any different
Not sure where to ask this but do the nova pro wireless ever get updates related to the Ps5?
there's been occasional firmware updates to add more preset game EQs to the base station, but otherwise if you're looking for something it might be good to post it in #1070392859125104660 .
Hi everyone! I was wondering if there was any plan to allowwed us to sync our color with HUe phillips light? :/c
maybe once steelseries adds their devices to the microsoft RGB system, someone might make an app that syncs them all? for now I don't think there's one.
can u edit the prism presets?
does someone has good rgb profile for the apex pro tkl? its really hard to find good stuff foir it and really hard to customise it urself
So i know 7 Days to Die has integration in the headset base station, but what other games do?
most supported games are listed in the "apps" section in Engine, but there's no complete list since some games can add support directly through the API without getting shown in Engine (like mortal kombat 1)
if there any way to download extra ''gamesense'' app would love to have stuff for like ESO and Sea of Thieves
is*
every time i click on configure on any app, I just get this message:
Everything is plugged in, including the headset directly to my PC.
oh, yeah, i guess most apps are RGB focused so they'll show as incompatible with a headset without RGB.
Hey, I am using arctis 9 and want to set it up in engine but I don't have the audio jack and when I plug it in with usb, program doesn't see it. What can I do for it?
I've read and tried the instructions on the web page but it didn't help
This is what I see on the engine screen
you need to plug in the USB transmitter
I did connect it with usb
if you are talking about thing that came with the headphone, jak to usb transmitter
I don't have a jack cable, can't I just plug it in with usb?
Or I have to buy a jack cable?
the transmitter is connected or the headset itself? i believe engine will only detect it if it's the transmitter
ahh alright then I need a jack cable
you shouldn't need to buy anything extra. just gotta plug in the dongle over USB and turn the headset on.
ahh, I always thought I need to connect this device to my headphone, then this device to my computer
I'm an idiot
Thank you sir
Well thats a bit dumb lmao.
Its the System Monitor though. Why would i need RGB for that?
Greetings, When I select sonar set for Gaming in the Sonar app. I can't hear my friends on Discord, and my microphone doesn't work. I'm sure I chose the right microphone and headset in Discord settings. The sound and microphone only work when I choose the default version. can you help me. Thank you.
my steelseries gg client on sonar crashes every 5 minutes, tried many troubleshooting methods still not fixed
hey anyone used the latest version engine and failed to connect bluetooth ? (keyboard)
most engine features don't work over BT so I'd just recommend wiring it or using the USB dongle (which uses 2.4ghz instead of BT)
Howw to disable gg engine?
What do you mean?
I have an apex 3 tkl and I can't change the light color as I want. I want the lights to be solid red. I've been trying for an hour but I couldn't do it, please help me.
make sure when you're trying to change the illumination that you select the lighting zones you want to edit first
I have a Apex 7 TKL and when I go to engine my actuation doesn't pop up and I don't know what to do.
Hello, I bought a new arctic 7+. Often my in-game sound simply disappears. Then I have to relink my headset via the engine. what is that about?
Someone expierenced that the apex pro tkl started to push buttons by itself? for me it was alt, s, w and 2
changed the actuation point but it worked for 4 months prior
Had that happen to me a while back, think it was a GG/drivers issue. Eventually had to delete and redownload GG to fix it.
apex 7 has regular mechanical switches, not omnipoint therefore you cant change actuation
Thought about that too but it happened in the middle of the game which wondered me
whats a good gif for my keyboard light?
Anyone who has the Aerox 3 Wireless here? I just got it and I have issues with setting a config in the Engine. It keeps resetting to default settings whenever I change the default config. Anyone else have this issue or know a way to fix this?
Anyone knows what to do if it keeps failing on updating?
it has happened to me since version 51.0.0
It keeps looking like this no matter how long i wait
not sure why its not updating but you can just download the latest from the website and run the installer and it'll patch it
Okay. Thx😊
Just built a new PC and during my initial setup turns out that SteelSeries GG conflicts with my AIO Cooler. As soon as I launch GG my AIO LCD Screen begins to restart constantly. It's an MSI MEG Coreliquid s360. I was wondering if anyone else has had issues with GG and PC hardware conflicting and was seeing if I could get some pointers. Thanks
i've never heard of that product specifically, but a lot of MSI products use GG for lighting, so maybe there's some weird communication going on there? definitely something to open a ticket with MSI/GG about
Thank you, its gonna be a process for sure lol
same thing today and changing the actuation point does not help
also reinstalled steelseries gg and the drivers. I am sending the keyboard back tomorrow
same
need help, audio not working when opening steelseries gg engine with arctics pro wireless, willing to pay if fixed. dm me
Hi all, i have arctis 9, i configured a profile and linked to a game, but when i start that game, the audio profile not change in GG, where is my fault?
i have to modify manually each times i launch the game 😦
Hi, is there a particular reason why my firmware does not update? it does nothing after clicking the update..
SS for Linux, pls
I have ss arctics 3 and I want to use sse but my device is not supported, I wonder if anyone has an old or special version of sse for my device.
I seriously doubt that will happen any time soon but: #1070392859125104660
Linux is a fantastic server environment, but desktop use for gaming? Not even close imo. And that's as a Steam Deck owner 😅
can someone help me i cant update i already did the steps nothing works help pls
Linux is the best OS for gaming tho. Best OS for performance, privacy, and security than Bloatware 11
But I want Sonar on Deck
And to use my MnK on Deck, too
Agree to disagree. Linux is the worst part about my Steam Deck
It's not tho
Linux performs best
There's more to it than performance even if that is true
Privacy and security
Compatibility
I use Windows LTSC, still not nearly as safe as Linux
Compatibility isn't rly an issue with 'wine' and 'proton'
Linux is better than Windows in erry possible way. The only thing that makes Windows the better option is purely compatibility. It's more of a mainstream platform. But thanks to Valve, Linux has a chance
There's no dangers in Windows for the vast majority of people
There is for erryone
Those aren't the silver bullet some people like to claim
It's called 'Microsoft'
:p
I've seen coubtless game benches with Wibdows vs SteamOS/Linux
Linux almost always performs much better
I'm all for Windows getting competition but Linux is not there yet for the average user and it's not even close
So we agree :D
But since Proton, the lack of Linux conpatibility dwindles
It'll take a while, but when Linux catches up, Windows would become completely irrelevant. At least with popularity. It's alrdy inferior to Linux by default
I'm sceptical but let's talk again in 10 years and there might have been a development :D
There's some user made stuff
:,)
That's the closest you'll get for a very long time
Hmm
I'll have to remember that then
Can you project your Steam Deck to your PC via Steam Link?
And if so, can you use SS Sonar that way?
In theory?
I've been hoping for the ability of being able to project the Deck to my Laptop so I can use OBS to capture the display, no need for Capture Cards
Does anyone know why prism isnt working
Nope
Mine stopped working once
For whatever reason
A lot of things in SS stopped working
I ended up reinstalling it and errything worked again
Please don't spam :)
guys do anybody know how i can get free nitro
Seriously, you choose to spam in a channel where I just asked someone else not to spam? :D
How do yall make images/gif for the oled panel for the apex 5? when i try to make one it looks like poop
VebabbiMunaKarva — Today at 5:41 PM -
Any chance of seeing a firmware update for the Apex Pro TKL? seeing that wooting just dropped 8k pollingr
wooting added 8k polling in a firmware update?