dying light 2 log in at least once | Dying Light | Page 1

fathom lichen Aug 3, 2024, 7:07 PM

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I'm on xbox series s and I bought the definitive edition and im trying to redeem the artbook and stuff, i've logged in many times but it still says i haven't. Help please

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Whoever was typing please help me

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Or anyone

raven flare Aug 3, 2024, 7:11 PM

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I'm looking at your screenshot

fathom lichen Aug 3, 2024, 7:11 PM

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Ok

raven flare Aug 3, 2024, 7:12 PM

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Have you checked in your stash under extras?

fathom lichen Aug 3, 2024, 7:12 PM

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Yup

raven flare Aug 3, 2024, 7:12 PM

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That's where it will be

fathom lichen Aug 3, 2024, 7:12 PM

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It still says to register

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I can't interact with it

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Cause in the screenshot if you see it says I haven't even opened the game (I've beaten it and have 60 hours on it)

raven flare Aug 3, 2024, 7:13 PM

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No, it's just telling you that needs to be done before you can get the rewards, not that you haven't done it

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That's for everyone

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Have you checked if your account is working on the website

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Is it linked?

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fathom lichen Aug 3, 2024, 7:15 PM

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Yes

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It is linked

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@raven flare

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Now what

raven flare Aug 3, 2024, 7:16 PM

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Did you get an activation email?

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Also, you need to start the game again for rewards to show up

fathom lichen Aug 3, 2024, 7:17 PM

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The account is already activated

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I had to link my email to activate it right?

raven flare Aug 3, 2024, 7:18 PM

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yes

fathom lichen Aug 3, 2024, 7:18 PM

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Should I unlink my xbox and relink it?

raven flare Aug 3, 2024, 7:18 PM

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You can try, that usually doesn't change anything

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Restarting the game helps though

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a full restart

fathom lichen Aug 3, 2024, 7:20 PM

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Like resetting xbox full restart, closing and reopening restart or fully uninstalling?

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@raven flare

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Hey wait

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The activation email for the Xbox?

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It still won't work

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raven flare Aug 3, 2024, 7:23 PM

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yes, did you get the mail?

fathom lichen Aug 3, 2024, 7:23 PM

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I installed reloaded edition btw

fathom lichen Aug 3, 2024, 7:23 PM

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raven flare yes, did you get the mail?

??

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I asked 3 options

raven flare Aug 3, 2024, 7:23 PM

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It sounds like you are not linked, can you claim anything, what does your dashboard say?

fathom lichen Aug 3, 2024, 7:24 PM

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raven flare Aug 3, 2024, 7:24 PM

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Have you ever claimed anything before?

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Ok, good, you got the mail

fathom lichen Aug 3, 2024, 7:25 PM

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raven flare Aug 3, 2024, 7:26 PM

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fathom lichen Like resetting xbox full restart, closing and reopening restart or fully uninsta...

No need to uninstall, just restart

fathom lichen Aug 3, 2024, 7:26 PM

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raven flare Have you ever claimed anything before?

Yes

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Restart my xbox?

raven flare Aug 3, 2024, 7:26 PM

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yes, try it

fathom lichen Aug 3, 2024, 7:26 PM

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Okay

raven flare Aug 3, 2024, 7:26 PM

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close the game and restart

fathom lichen Aug 3, 2024, 7:26 PM

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I have redeemed the volotoy

raven flare Aug 3, 2024, 7:26 PM

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ok good

fathom lichen Aug 3, 2024, 7:27 PM

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Alr xbox restarting

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Reopening dl2

raven flare Aug 3, 2024, 7:27 PM

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They really made this more complicated than it needs to be OMEGALUL

fathom lichen Aug 3, 2024, 7:27 PM

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Oops hold on

fathom lichen Aug 3, 2024, 7:27 PM

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raven flare They really made this more complicated than it needs to be <:OMEGALUL:9080879009...

Yea lol

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I'm so frustrated rn dude

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I hope this works

raven flare Aug 3, 2024, 7:27 PM

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I get it, you're not the first

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I had trouble too

fathom lichen Aug 3, 2024, 7:28 PM

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I'm not?

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That makes me feel better

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Okay reopening

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Should I go to stash now?

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GODDAMNIT

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@raven flare

raven flare Aug 3, 2024, 7:29 PM

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https://dyinglight2.support.techland.pl/en/support/solutions/articles/15000055664-claiming-ultimate-and-deluxe-edition-content

Dying Light 2

Claiming Ultimate and Deluxe Edition content

Follow the instructions below to claim your special edition content, please: pilgrimoutpost.techlandgg.com/goodies/dl2-special-editions Once you've claimed the items, visit the Pilgrim Outpost website and sign in. Select ...

fathom lichen Aug 3, 2024, 7:29 PM

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It still doesn't fucking work

raven flare Aug 3, 2024, 7:29 PM

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You have to claim it on the website first

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open the link and follow what it says

fathom lichen Aug 3, 2024, 7:30 PM

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raven flare Aug 3, 2024, 7:31 PM

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You may need to contact support, that's strange

fathom lichen Aug 3, 2024, 7:31 PM

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I fucking give up

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Support won't do anything I bet

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Do they have a phone number?

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What would I even say??

raven flare Aug 3, 2024, 7:31 PM

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Their support is really good actually

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They helped me

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a few times

fathom lichen Aug 3, 2024, 7:32 PM

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What's the best way to contact them?

raven flare Aug 3, 2024, 7:32 PM

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https://dyinglight2.support.techland.pl/en/support/tickets/new

Dying Light 2

Submit a ticket

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Sorry I couldn't be more help

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They will fix this

fathom lichen Aug 3, 2024, 7:33 PM

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John

raven flare Aug 3, 2024, 7:35 PM

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ya

fathom lichen Aug 3, 2024, 7:36 PM

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Can we hop in a call rq

raven flare Aug 3, 2024, 7:37 PM

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no mic atm

fathom lichen Aug 3, 2024, 7:38 PM

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Damn

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Ty for trying to help

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I hope I'm gonna access my stuff soon

raven flare Aug 3, 2024, 7:39 PM

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I swear you will get it

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you're not the first like I said

fathom lichen Aug 3, 2024, 7:40 PM

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raven flare you're not the first like I said

Yea but has download history being completely blank happened before?

raven flare Aug 3, 2024, 7:40 PM

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You bought a new version of the game?

fathom lichen Aug 3, 2024, 7:40 PM

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Bo

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No

raven flare Aug 3, 2024, 7:40 PM

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just the upgrade?

fathom lichen Aug 3, 2024, 7:40 PM

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I only bought reloaded

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Isn't that the highest edition?

raven flare Aug 3, 2024, 7:41 PM

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no

fathom lichen Aug 3, 2024, 7:41 PM

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What is

raven flare Aug 3, 2024, 7:41 PM

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Deluxe, Ultimate and Collectors edition have the artbook and soundtrack

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you can buy them in the shop to get the stuff. Reloaded is just the base game with bloody ties included

fathom lichen Aug 3, 2024, 7:43 PM

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I'm boutta give up

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Where would my ticket be responded to? On Gmail or on the website??

raven flare Aug 3, 2024, 7:44 PM

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On gmail, the mail you made the account with

fathom lichen Aug 3, 2024, 7:46 PM

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Ty

raven flare Aug 3, 2024, 7:51 PM

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Good luck

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