#Game Crashing every 30 minutes

35 messages · Page 1 of 1 (latest)

gloomy mountain
#

My game crashes every 30 minutes for no apparent reason. I can't narrow down why it happens but it makes it very difficult to grind consistently. I have a Galaxy s22 up to date and graphics all on high, the performance is great but I can't narrow down the crashing issue.

wintry umbra
#

Same issue, different phone

pastel cloud
#

Also have that, S10

#

No help from anybody lol

kind copper
#

we're aiming to get a bug fix out this week

wintry umbra
#

Oh sweet

sonic pulsar
#

same issue galaxy s21 fe

kind copper
#

we pushed out an update for google play - not sure if its live yet

#

yeah try to update @sonic pulsar

#

@wintry umbra and @gloomy mountain

wintry umbra
#

cant, busy rn

kind copper
#

np

wintry umbra
#

but thanks for notifying

kind copper
#

whenever you can

sonic pulsar
#

i dont have an update available in the google store

gloomy mountain
#

I'm gonna check it out Kmess!

#

Nothing yet, I'll give it 10 minutes or so and check Google play again

sonic pulsar
#

yeah

gloomy mountain
#

No luck yet, I restarted my phone just in case

kind copper
#

Hmmm okay - hoping within the next hour or so

gloomy mountain
#

Cool! Thanks Kmess

gloomy mountain
#

For some reason still nuthin new on the play store

kind copper
gloomy mountain
#

Just checked again, unfortunately no

gloomy mountain
#

The update came through! I'll grind tonight and report back how it performs, as always thank you Kmess

gloomy mountain
#

Seems like the game will still crash, I guess it has to do with mass purchases of PPS items? This is a tough one to narrow down, I tried clearing the cache (just in case) but to no avail, let me know if I can be of anymore help! For now I can manage 🤟

zinc lily
#

I've not this issue
I use iPhone SE 2023 up to date, and app up to date too

#

maybe happenning only on android ?

hot spire
#

So far it only crashed 1 time for me on android. Mass buying pps items was the cause of it. Afterwards I haven't gotten any crashes.

light prairie
#

I'm on a Samsung Galaxy S21 and I still randomly crashed. There doesn't seem to be any reason for my crashing and there's no pattern that I have been able to pick up as of yet. Has this been resolved or is it being worked on or am I just broken? This has been happening for a while (probably around the same time as the others) and I have tried uninstalling and reinstalling but with no luck. Also cleared cache but didn't work either. I dont want to clear data because I'm paranoid I'll lose my saves and all my progress.

kind copper
light prairie
#

Will do

gloomy mountain
#

I noticed after my phone prompted for a system update the game hasn't crashed nearly as much but will still do so on the occasion, the last time it crashed was during a moment of collecting PPS items

gloomy mountain
#

There doesn't seem to be anymore crashing!! I hope y'alls game was resolved with the recent updates too

kind copper
#

Yay! 😁