#🆘︱support
1 messages · Page 120 of 1
check your ticket, chill
Keep it in the ticket please
bedwars is honestly becoming unplayable its every other game that i run into a greifer and they ruin the entire thing its got to the point i wont even play unless i got a quad thats in a discord call with me
idk why all of a sudden there r so many weirdo trolls on bedwars
play some skywars
i did when i saw the noti in chat it only had like 5 ppl tho
seems like a cool idea but not enough ppl in it
holy shit i got alot of hours now on bedwars XD i got 906 on bedwars alone
hopefully ppl will start joining it but also can u pls fix the leaderboard on ur website for rusticated minigames lol with how much i play this server it would be funny to see what place im at
@harsh harbor sorry to bother u but can u pls look at my ticket the greifers r greifing the other team now they just keep joining teams and greifing them #22497
@harsh harbor wtf is this shit ive restarted my game 3 times and it wont go away it keeps happening its like the 5 time this week
Dude stop @ me
Its a bug after u leave and rejoin
we are aware
its on our list
u gotta go to a different game
ye ik i was in the call with pheonix when he found it but normally when u leave the server complety and join back its fixed but now all the matches dont work
the bug is getting worse it seems
my bad sorry about that its just this shit is so annoying and i dont feel like making another ticket lol but ill do it
what is even causing it bc lately it seems the server is buggy asf did u switch providers or sum i got killed eairler today and when i was about spawn it kicked me and my tm8 said it was bc there was a terrian something violation and when i tried to join back it just did the same thing
no nothing has changed
@harsh harbor why does my teammates lag and i am not lagging
because the ISP or Area is having issues
but we live in the same area
idk its not the hosting, they believe its a issue with the interent provider
as its only 10ish players all around the same area
can we get a server restart ?
A server restart wont fix the issue
to see if it fixes it
its happening on multiple servers
Everyone its happening to is around that same area or on the same ISP
its so unplayable
I'm sure but out of 500 players its 10 people lagging
Me and my teammate are lagging too 😦
i have 4 people in clan countering my team. Its trio server
hey you dm'd me but i cant dm you back
Add me
sent a friend request
how long does it take for admins to go over cheating tickets?
cant really play on my server while getting aimboted stepping outside
Am I being trolled that force wipe is tomorrow on US 2x trio modded? i thought force wipe happened already
Youre being trolled
ok haha just double checking. thanks 😄
No need to @ us all
All tickets are looked into in order
whenever someone is available they will look into it
what does /sil do for vip +. i am having a hard time finding some info on it
pastes an image to a sign, so you look at a sign and do "/sil imageurl" and itll be on the sign
np
I also have another question real quick. For the US Modded 2x Trio server. Does it wipe every Tuesday also? So Tuesday and Saturday?
▸ Tuesday wipes at 3PM EST and Saturday wipes at 1PM EST (or @ Force Wipe)
Yeah
my bad that was to my friend who didnt know either
i think its cool tho haha
Do the /kits reset and /claim on wipe or are those one time things?
Every kit shows their timer when you type /kit in game
But the timers reset on wipe if that was your question
Okay I was aslo wondering if I can use the /claim youtube again after wipe. I just did all the follows and in game its telling me to /claim but id rather save it for tomorrow if i can only use it once.
I believe that's once per wipe
Not 100% sure
Timed kits show in /kit
others are once per wipe
So you should be fine claiming it now and after the wipe tomorrow
Okay nice, thank you very much 😄 I believe that is everything I was wondering. Thank you
No problem, feel free to come here if you have any more questions. Any in game support would be done with #🎫︱create-a-ticket (:
Also one more question please. What exactly does /skin do ? I see a new, empty, inventory pop up.
You put there a skinable item and you can choose a skin for it
admin look tickets pls
Nice, thank you
i made a ticket if a admin can have a look please
how long roughly will it take for a admin to look at my ticket
All tickets are currently being looked into.
thank you
hi
Hey!
You need to #🎫︱create-a-ticket
Yes, we have some requirements to be whitelisted, open a ticket and we can check if you fulfill them
cool!
i am in the discord and cant get my discord kit
Type !login
type that where
how often can u claim the nitro and twitch kits
Not currently
yo i unbinded my middle button to do sum
and i cant bind it back
to open up settings
@harsh harbor ?
need help\
@crystal pebble
Don't remember the command no need to @ staff
Use discord search to find the answer
Are you working on a eu 2x trio
No, currently not planned
Is there any chance you could
Cause me and my mate played the us 2x trio and we actually enjoyed it but the downfall we are eu
Don't know if we have a big enough EU footprint for that
Try it might bring more people
HElp SERVER
thx
vauxhal Это ДРУГ ЧИТЕРА! которого только что забанили barry ZS. м еще 1-н игрок имя не помню,могу наити на видео
He's also banned
You did not ban his timeites for playing with a cheater. I have a video!)
name vauxhal
He's banned
Love you
They took a lot of resources from us. You can tell the coordinates of the house or where they live there. It's not fair, I've been playing on your project for about 3 years,0,,
I'm sorry but we cannot
Bead(
How do I get the Steam group kit?
where we enter discord kit
Is this where I can ask admin for help
which ever admin tried helping me last night with my issue i fixed it if u want to know how to fix it lmk. also great support team!
hello?
Hi
in game
Hi are u admin
You join the steamgroup and type /kit steam in game
yes
What do you need?
yall should make a rule against door camping people for entire days at a time man, not only have we had people build a base literally as close as possible just to camp our doors but i know multiple players on the server who are having the same thing happen to them. Door camping is part of rust obvi, but there should be something agaist doing only that for entire days at a time cause thats just toxic lol
it wont let me sign into steam from ur site so i cantr
Why wont it let you sign in?
yea im currently tryin to fix my steam account i used my new debit card on my steam account and its saying fraud so im waiting for them to verify my card
Ask your teammates (if you have any) to create a ticket, else just f7. We do not handle reports publicly
there is a spin botter on rusticated 2x
why not just do smt instead of linking a fuckin ticket
Tickets are our fastest way of tracking and seeing exactly who and where they are and what they killed and a bunch of other data!
login
yall are so dogshit bruh fucking ban him
countered both our raids
knowing exactlly where we are
Because we cannot see who you want to report without making a ticket. Making a ticket is the fastest way to get in contact with an admin. Just tell a friend/teammate of yours (if you have a teammate) to create a ticket on our website
/claim twitch
Make sure to type that ingame.
ite
Think i'm being stupid but where do you input a base code on Rusticated?
what do you mean by this?
I want to load in someones base from YT, I have the base code but no idea where to paste it?
Yo this wipe on the monday 2x us in fishing village there was a shark next to the fishing village and when you are in the safe zone it still kills you so if you can fix it would be nice i cant show proof didnt record it but would be nice if yall check it out.Tysm
Yo I need to be able to make another ticket but im on a 60 min cooldown
two major griefers
hi, just joined the server and I am trying to redeem the discord kit, where du i type !login?
Anywhere in discord
can some admin reply to my ticket pls?
ticket number?
nvm looks like you already got a response.
Hello do we complete a ticket regarding a wrongful ban?
idk why we just got bann we didnt talk to a admin or anything
Eu 2x vanilla full wipe or not?
No. Just Map wipe.
where is the map for Eu main??
when does the 2x eu thursday wipe what time?
We need 2x trio like the us one for eu
what does wipe pass do?
Lets you skip queue on the server you bought the wipe pass for.
thank you
Good night! I want to join the server, but it says that I am banned. I have never used cheats. Why can this be so?
Could you please #🎫︱create-a-ticket ?
We can look at the situation as soon as you make the ticket.
Please #🎫︱create-a-ticket
hello to you also 🙂
but how are you liking the admin life

i love it 
How do I get the streamer tag?
You'd have to go to the link in #🎫︱create-a-ticket and request it from killa or noelle. Not 100% sure on the requirements but I believe it's not just given to anyone and requires a decent sized account. Idk if there's a specific follower requirements or if they just look at your account and decide overall but they can check it out when they're free
Hey, I got banned for cheating on suspicion, it has been over 3 weeks and I was told to appeal around this time because if my account hasn't been EAC banned by then, then its HIGHLY unlikely that I was actually cheating. I've been playing the game daily since my ban on rusticated on dozens of different servers and still haven't gotten EAC banned
. How should I go about the official appeal process?
Im also clipping my gameplay and have been recording all of my clips since the incident
go to the link here #🎫︱create-a-ticket and one of the owners can take a look, or the banning admin if it wasn't one of them
👍
I am pretty sure I appealed this server and played on it how can i check if im allowed to?
if you appealed you'd be able to see the ticket here https://rusticated.com/account/tickets
do the appeals delete after a while?
no it should be there even if it was a long time ago
if not then it probably wasn't this server
I made another appeal how long will it take to be checked?
I want to play todays thursday wipe, and Im sure I will get accepted since this account has been clean for 200+ hours of gameplay and over 250 days from last gameban.
It depends on how busy we are and how many of us are available, I'm not currently checking tickets as I'm busy with some other stuff but some people are. It looks like one fitting what you just said was already responded to, you'd be able to see it at that link I sent and can go respond to the admin handling it.
Ok thanks
np
i buy vip in a modded sv, how long does it take ?
to upgrade my account and skip the q
Should be instant
Unless you bought the wrong package/wrong account
You bought perks, which does not include skipqueue
yeah i bought that
see the four DOES NOT INCLUDE SKIPQUEUE
how can i get the skip q
it does not include skip queue
As stated in the TOS you agree to on purchase we don't offer refunds. It's the players responsibility to read through, select, and purchase what they want. They can move an unused package to another server if it was bought on the wrong one but I'm not sure there's anything they can do in this instance, sorry.
😦
He may be busy with other things as well, we can see when new messages are sent, he'll respond as soon as he's available
I'll send him a message letting him know as well he may be tabbed out of it currently
Thank you very much!
np
Staff I got banned for playing with cheater when I just met the guy I didn’t know he was cheating wtf
I Can send proof but can’t make ticket
Dm me
We dont offer DM support
You will have to make a ticket, but cheater association is usually 7 days (or rest of wipe)
Yeah wtf for real I met the guy on a lfg discord I played 2 hours went to supermarket in real life then come back and got banned
And he doesn’t respond anymore witch I understand now
-.-
Are animals broken in vanilla thurs
They could be turned off to prevent Rust crashes from last wipe
oh ok, so will it be enabled again after pop dies down or not at all
They will be enabled again on daily restart tomorrow
Noellerp I can’t connect my steam account cause my phone broke with mail on it and The password Is on there
I forgot it
Only way we can assist you is in tickets, but your answer is most likely in here
Associating yourself with (a) cheater(s)
I met him 2 hours ago man now I get payed for what he does wtf
How tf can I know
That’s mad ngl
It was your choice on who you played with. Only help i can give you is to say you may wanna look into random people next time
how do i find out how long left i have on vip?
But yours is valid till 7/25/22
ok thanks for the response
@crystal pebble think ive encountered something weird? our trio on Rusticated EU trio thursday just crashed while on Oil Rig, conveniently after killing someone there, just got booted of the server?
Almost entire server got booted
Was due to a network issue
ah damn.. we just killed 1 out of 2 there, got booted and they logged on before us, sucks to suck i guess
sorry ):
all good 🤣 3 nakeds sitting in vents with dbs, we didnt deserve that 💀
was also super conveniently timed cause they said "go away, we are hacking" while we were sitting in the vents 
Is anyone else having issues with the build server?
What kind of issues?
it is opening.. #📣︱wipe-feed
😭 🇧🇷
up
Connection issues it keeps taking forever to register anything I do every couple minutes
can we do somthing about this cheater on vanilla 2x vanilla thuirsdays
MIMI is his name
Hmm, im not seeing any issues server side
damn alright thx anyways
Sorry!
its all good ig you cant help us delete bad placed foundations either?
Nope, sorry
lol all good
I think it might be specifically ID 9, because I got kicked back to the lobby and saw 0 people on ID 9
Sometimes lobbies crash, you will simply have to select another lobby
Hey admins, just for reference. are staff applications still being processed?
Hey can someone message me about a report
#🎫︱create-a-ticket Make a ticket and we can look into it.
I already did I was just wondering if u guys needed any more info
someone is hacking on 2x vanilla thursday wipe
i dont know the name but i have it clipped
Anyway to get support with a cheater through discord?
not really no. the only way to get in contact with us is by creating a ticket.
They're always open!
