#🆘︱support

1 messages · Page 118 of 1

neat totem
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connect 205.178.177.8:28015

glossy cradle
#

where do i verify

neat totem
#

You can write !login here

crystal pagoda
#

hm

ionic walrus
#

When does @next iron wipe for GMT times?

wary coral
#

where i can report 3+

neat totem
wary coral
#

ok, thx i send

gusty sable
#

can i play with bloody or A4Tech mouse?

outer pasture
viral radish
#

hello, why was I banned

neat totem
cloud lion
#

In the server Info it says team UI 16 on us main

Is that max people on the team or just the amount you can see on UI

outer pasture
#

Already answered in Vanilla

onyx blade
#

Because of what can be kicked from the server because of "timed out" every 15-25 minutes, but the Internet is all right and in discord I do not disappear

lavish cradle
#

اني ابيع خصاويي

strong lily
#

how you can contact an admin to report a cheater?

neat totem
hallow estuary
#

When is wipe on Us Medium?

neat totem
crude river
#

admin I need help in eu main im stucked

sacred raft
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i need an admin

outer pasture
sour orbit
#

American trio Thursday wipe time

crystal pebble
ornate notch
#

I started the first fishing mission but lost the tackle now the mission timer wont go down because it goes up and down infintely

surreal blaze
#

Hello There! So ive started playing the Rust wipe with random people and they ended up killing me and kick me out of the base and team.. can i get them banned somehow or is that my own fault?

surreal blaze
#

yea just wasted 8 hours farming for them.. i should of known better i guess 😕 fair play

silk sinew
#

I take a airdrop close to exit the map, i come diving under water to my base, 2 guys follow me full night, and i am under water " they cant see me " is impossible

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They kill me but i die for cool, i have his ID on console : 96672

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is this valid?

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I was only able to get his ID when he shot me

outer pasture
trim whale
#

ive reported cheaters how long to get a reply

harsh harbor
#

you should already have a reply

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all tickets have been answered

trim whale
#

i cant make a ticket

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done

frank vigil
#

why do i keep getting timed out on large oil rig?

true bay
#

Need to talk to an admin, thanks

outer pasture
frank vigil
#

mikez i keep dcing on large for no reason

true bay
#

@outer pasture Rusticated solo duo J crashed while my friend and I were on large oil, the server killed me and I'm interested in restitution

outer pasture
#

hmmm

true bay
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death log says "killed by (insert my username)

cloud seal
true bay
#

no clue, friend has a potato pc so no idea how long it'll take him to log in

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I would imagine he is dead as well

cloud seal
true bay
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done

unreal viper
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hello

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#21508 ticket check plz

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really cheater

outer pasture
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It is already being looked into.

sick moat
#

pablo.minecraft.2011 is cheating blatantly on us thursday trio we cant leave our base cuz hes doorcamping us every 5 minutes

sick moat
#

he just killed a SAR guy

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really distrubing the server

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i created a ticket btw

outer pasture
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All tickets are being looked into

alpine jay
signal scarab
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yo i need an admins help

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we have no time to make a ticket these guys are allieing over 3 on trio thursday and are stealing on our shit

crystal pebble
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We can not assist you without a ticket

signal scarab
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bruhhhhhhhhhhhhhhhhhhh

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they are like 5 deep\

crystal pebble
ashen fjord
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noticing a lot of disconnects on the thursday trio server. doesnt really happen on any other server. internet is 250down, 10 up, less than 10 ping on speedtests. Friend who never had issues before is also disconnecting a lot with similar speeds.

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tried all sorts of shit like changing primary dns to googles, resetting the router/modem, dont really experience issues in any other games at all

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the message received is a timed out message

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and my ping seems to sit around 85 on the server itself for the time being..

harsh harbor
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Hmm haven't seen any issues or had anyone else complain. What internet provider are you on so I can check others using it?

ashen fjord
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Spectrum

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Its probably local if its just me

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local hardware not region

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aka proly my bunk ass router

oak stirrup
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Rip techno 🪦

crystal pebble
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♥️

cyan root
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Hey, who do i talk to about not beeing able to get in-to server?

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Its shows that I am ISP BLOCKED, but I am not using ISP as VPN...

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Or VPN in general

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Its just a standart internet cable in to router and then another cable from router to pc

crystal pebble
cyan root
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Is there an normal admin who can take my ticket?

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I am talking to an NPC right now

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Dont want to sound rude

neat totem
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hamm ticket #?

cyan root
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#21541

neat totem
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He's handling the ticket like he should

cyan root
neat totem
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Are you using some type of gaming software?

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Like geforce now

cyan root
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With an ethernet cable coming in to my router and then from router straight to my pc.

unreal minnow
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/whitelist 76561198142259285

neat totem
#

hamm it's not like that

arctic burrow
#

xaninha

neat totem
#

sup?

arctic burrow
#

sim

#

pra pegar a whitelist posso abrir ticket com que topico ?

neat totem
#

Podes selecionar "Other"

arctic burrow
#

posso escrever em portugues lá ? você responde ?

neat totem
#

Sure

arctic burrow
#

abri

candid kernel
#

guys they said 3x quad wipe at 3pm but they dont doing it?

neat totem
#

It's still only 10:30am?

hoary canopy
#

whats the ip connect for the us build server

harsh harbor
vital orchid
#

Curiosity, how many devs contribute to rusticated code/plugins? Is it a one-man-team currently, or usually 3rd party kinda deal?

harsh harbor
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All depends on the work

vital orchid
#

I honestly was unsure if this kinda question goes somewhere else, or in a ticket, as it's more of a "only staff know" kinda question, so posting it in #general doesn't help.

harsh harbor
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we have dedicated devs and side devs

vital orchid
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Makes sense.

stable cape
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@harsh harbor

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smoil not spawning on rusticated 2x thurs eu

lavish gale
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i have a cheater on eu main walling

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q16 dead center walling 0 noise and peeks out his roof and straight at me doming me

harsh harbor
lavish gale
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done, his account has 4 years of comments calling him cheating LOL

errant atlas
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Adminnnn

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[RD] Cam

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Just got ban on rusticated 2x thursday

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I'd like to know why

tidal mulch
#

can you mute people for spamming

void spade
#

can i ask for an chat unbann

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pls id appreciate it

grave raft
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how do i report someone

dawn river
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@covert herald

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i got a question man

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or any admin

covert herald
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wassup

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@dawn river

dawn river
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so i spammed bananas in chat for like 2 mins yeseterday

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3k hours on your servers

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never been muted

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and i got perma muted..

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and i cant login to the website for some even more dumb reason

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just curious if i can appeal that some how? or get it not perma but like 24 hours or something? f

dawn river
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@covert herald ?

covert herald
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wuts ur steam id

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@dawn river

dawn river
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@covert herald

covert herald
dawn river
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i dmd you a clip

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im full perma muted lol

jovial aurora
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Hello, i was with my friend in tunnels and after the crash on EU Main and i had full inventory of comps when i joined i was dead (i died to nothing) on different location (not in tunnels) and i have bag in different base.

strange copper
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hi how can i find a video about our wipe on 2x monday vanilla

maiden wyvern
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i have to put a ticket in for a ban avder, but it wont let me says i can only do 1 ticket an hour

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@harsh harbor anything that can be done about this?

unkempt ermine
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Please don't ping staff and could I please have your steamID?

unreal viper
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check plz ticket #21602

thorn forge
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ghbdtn

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привет

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есть модер из раста?

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или админ

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hi

split shell
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do admins unlock code locks that were locked by an annoying teammate that got off

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he changed our outer TC codes and got off server

zealous bobcat
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yo my bps from last week on solo duo trio wiped and its not even force wipe

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can yall fix that ?

dense stump
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Yo on the US 2x trio, the BPs + the purchased kits are not working for some people

harsh harbor
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As for Bps some got lost last wipe we made a announcement

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If a kit isn't working make a ticket

dense stump
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ok Killa, I created a ticket for the VIPs

late summit
#

Hello! My brother is getting ISP blocked when joining the server but has done nothing wrong and is pretty new to rust ????

harsh harbor
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Make a ticket and we can take a look

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Most of the time means he is on some kind of vpn

late summit
#

He is not

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on a vpn

harsh harbor
late summit
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the server will be filled up

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by the time i have created a ticket my man

harsh harbor
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Ok well we can't help without seeing his account

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That's his only way of getting help

late summit
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Can i just PM you his ip?

harsh harbor
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No make a ticket

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It takes 1 min

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He needs to sign in and make it

outer needle
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Killa im having trouble with my kits

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I bought them last week and theyre not showing for me

late summit
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ticket has been created now! 🙂

outer needle
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im on 2x sat trio

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@harsh harbor

outer needle
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I did nobody is responding

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@cloud seal

crystal pebble
ionic walrus
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how do i verfy for the discord kit

outer needle
#

I love you @harsh harbor

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thx for the help

harsh harbor
true jay
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Cards dont seem to be working does anyone have a fix. i swipe and it does durability but doesnt open the door

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So far its the same at small oil and underwater labs

velvet rapids
#

yep

rocky mist
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Can someone help theres a hacker

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@true jay can you help there's a hacker

true jay
#

Yes

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i will use my admins powers to ban him

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what server is he on

rocky mist
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1 sec

true jay
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Hmm

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yes i see

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it doesnt seem like he is hacking

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i can tell this from your profile and by the fact you think i can do anything to help you

harsh harbor
true jay
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He might just have a good gaming chair

rocky mist
#

When I pressed on your name it said owner

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???

true jay
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Yes

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i am de owner

rocky mist
#

ok lol

true jay
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tell me what server your on

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and where you live

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and the codes to your base

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i need these things to be able to help

rocky mist
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@harsh harbor I don't want to log in with my steam

harsh harbor
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Thats our reporting process, we can see who killed you etc and make it easy for you to select the player by you logining in

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if u dont want to login use F7's

rocky mist
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I did

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He only gets headshots and spins

sand bobcat
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@harsh harbor i want to do a ticket but i can't since i'm unable to join the server

harsh harbor
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u dont need to join a server

sand bobcat
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but i'm not ban from it

pine galleon
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lost all bps on 2x trio

desert flicker
#

i bought vip+

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how do i get it

harsh harbor
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Should work automatically

desert flicker
#

kk'

umbral mango
#

how long do you have to wait until you can claim the kit steam and discord?

crystal pebble
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Type /kit and it will tell you timers for each kit

golden pewter
#

a

harsh harbor
weak sierra
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is this were i talk to admin

harsh harbor
#

🙂

strange prawn
radiant sorrel
#

@harsh harbor

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@errant grove

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@covert herald

keen pasture
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if you need to talk to one of us or report someone #🎫︱create-a-ticket , no need to @ us in discord

or if its just a question or something you can ask here

radiant sorrel
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@keen pasture have done been waiting for a reply for half an hour

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apparently im using a VPN

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i have offered to get in discord and prove that i ain't

keen pasture
#

it can take some time, we get through tickets as fast as possible but depending on how busy it is and how many people are working on it response times can vary. I'm not in game atm to help with those but I can try to look in to that here in a minute

radiant sorrel
keen pasture
#

np

arctic burrow
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can i only get whitelist with 500 hours of play?

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I play from Brazil and I wanted to use NoPing to have better stability

keen pasture
daring crow
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the website is not working for me can i talk to an admin in here

crystal pebble
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Whats not working specifically?

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Working fine for me

daring crow
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i cannot login

crystal pebble
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Whats your steamid?

crystal pebble
daring crow
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76561198379632740 im trying to get unbanned since my brother got are ip banned like a monkey

crystal pebble
#

You just got banned for hacking yourself

daring crow
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my brother use to hack and he has cheated on your server and he got the ip banned

crystal pebble
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No, the steamid you just sent me was banned for hacking a few hours ago

daring crow
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that was not from ip

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how did i get banned for hacking i just joined the server

crystal pebble
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Bans arent just IP. You are trying to evade in ways we counter easily. Tell your 'brother' to stop cheating.

arctic burrow
keen pasture
#

if you got an answer to your application to the whitelist then thats your answer, coming to our discord doesn't change that

keen pasture
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no? im saying the answer you got in your ticket is based on our guidelines and the admins on tickets are the same admins in the discord. You wont get a different answer on the discord. you can apply again with a ticket when you meet the requirements in your first ticket

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at that point one of us will check in to it again

arctic burrow
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I understand, but I just came friend to confirm a friend got the whitelist, sorry

keen pasture
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alright, sorry if my message came off as rude wasnt meant to be

arctic burrow
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I may have misinterpreted

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🙂

vernal nova
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@crystal pebble i was wondering why its taking days to unlink all my accounts on the website

jovial copper
#

how do i use the discord kit in game

open saddle
#

can u ban people for insiding?

open saddle
#

?? is insiding ban able dont even want the shit just fucked up what he did

crystal pebble
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Its not

crystal pebble
brisk totem
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i linked my twitch account for the airdrop but didnt get it

prisma turtle
#

is there a way to whitelist your account? im in japan right now, i try to join and it sayd vpn is not allowed

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it says "attempting to use an ISP and VPN is not allowed. im not sure what ISP is

crystal pebble
rugged canyon
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7 day old account

young shadow
#

what day i cleaned?

woeful grail
#

Does staff clear cheater bases on 2x?

prisma turtle
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i created a ticket

young shadow
#

zz

rugged canyon
#

an admin really needs to ban this kid

prisma turtle
#

i've gotten a response from an admin 1 time is the last hour

harsh harbor
ornate jungle
#

they respond to mine fairly quickly

rugged canyon
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bro killa did u ban that guy

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did u see him esp trying to raid us

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in the middle of the night

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LMAO

crystal pebble
oblique turret
#

i got a clip of him spining shoting and killing me

harsh harbor
remote galleon
#

the 2x trio server Wiped Again?

pure ravine
#

why did 2x trio wipe

crisp phoenix
#

????

pure ravine
#

it was supposed to restart not reset

harsh harbor
#

Im fixing it

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mistake on my end

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Back up now

onyx geode
#

@harsh harbor is it gonna reroll?

harsh harbor
#

no

remote galleon
#

thanks pa

onyx geode
#

thank god

harsh harbor
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Only thing that might reset is kit timers

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everything else should be fine

pure ravine
#

the animals r moving on 2x trio

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i thought they sat still

keen warren
#

how do ik which server im buying a kit for

idle swan
#

I bought build+ on the 2x trio 8 days ago and it says i dont hjave permission to use it

crystal pebble
tepid needle
#

why cant i claim the trade url or steam group stuff for 2x solo duo trio

crystal pebble
#

Trade url isnt a kit

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type !login here and link up your stuff

frank hazel
#

hey ya'll i have a building question. kinda sounds stupid 😂 but anyone know how i can bunker this part?

frank hazel
#

tag me if you guys know

radiant fractal
radiant fractal
sullen patrol
#

whats a wipe pass?

harsh harbor
#

5 day skipqueue

high basin
#

Admin

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Like please

short crane
#

Hi is it EU Trio Monday serwer will be wiped fully today with BP ?

harsh harbor
#

No

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Only map

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Force wipe is on the 7th

short crane
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it dosnt make sens it first wipe of month : (

harsh harbor
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So we wait until that update to wipe Bps and map

short crane
#

: (

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ok thanks for info

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: )

fresh seal
#

s

indigo raptor
#

do i needa update my rust for this update

lofty finch
#

killa add 100 more players to monday trio wipe

unkempt ermine
warped plank
#

Is there anyway yo add the bot that displays the pop for servers to my own discord server

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The group I play with Mains 2x Mon/Thurs and I'd like to be able to display it in my own server

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thanks

harsh harbor
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Current that is not possible

warped plank
#

Is it easy to code the bot that you use and have it for myself

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Or is it tied to the server and wouldn't be possible

harsh harbor
#

The data it uses requires a whitelist on our machine to be able to grab

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You could possible use battlemetrics.coms api to try to get the data

warped plank
#

Thanks killa

lunar willow
#

yea I used battlemetrics to work for my server

quartz ruin
#

.

eternal pawn
#

us mondays wipeing?

unkempt ermine
#

It wiped an hour ago 🙂

toxic moth
#

how do i go back to first person on the build server?

harsh harbor
#

f3

pallid shadow
#

If someone leave the team to restart to team as leader isnt on, do u loose any BPs as they are shared

crystal pebble
pallid shadow
#

so what if we re-join the person who got the BPs do we get them back? and so if we leave the team with the BP guy all the BPs just vanish?

crystal pebble
#

If you rejoin you get them back, if you leave the team that the BP person is in you will lose them again

pallid shadow
#

okok thanks

brave bridge
#

Does the 2x Trio wipe BP's in tomorrows wipe?

harsh harbor
#

no

lean agate
#

Where can I get the whitelist?

crystal pebble
fast sparrow
#

if my 2 teammates switched me with someone else but then want to switch me back can i join them back?

neat totem
#

Nope

unkempt ermine
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You will not be able to join them again.

fast sparrow
#

welp thats sad

unkempt ermine
#

Breaks our swapping rules.

fast sparrow
#

they didn't even ask bruh moment

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thx anyway

solemn sable
#

if im with 2 other guys in the team and we built a base can i switch up on them change the codes from the code locks and go in a team with a other friend?

harsh harbor
#

then u should be fine

ionic walrus
#

Hey i logged into my friends acc a month ago to buy queue skip and now i cant log into his account to stop the charges

#

@harsh harbor

scarlet gazelle
#

how do i log in to discord to get my kit

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@harsh harbor

humble elbow
#

I was swapping out a teamate and it said it was logged

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Am I all good

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We changed all codes and tc privs removed

keen pasture
#

if that was after you swapped out you likely missed a codelock somewhere, if it was during then you probably just didnt change one before the new player put it in. As long as you're not breaking any rules and followed the swapping rules you should be fine

keen pasture
#

np

lime yew
#

Someone help, I bought vip+ for 2x trio and it wont let me redeem, I have the receipt to show admins

lime yew
#

ok thank you so much

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killa i also have the build + kit but it says no permissions

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i have had it

icy monolith
#

hey

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someone says we will get banned if we door camp and he said we door camped for 3 hours buit its been 20 mins but even though would we get banned for door camping something implemented in the game?

harsh harbor
meager tundra
#

Hi I had a weird glitch happen. How do i talk to an admin?

covert herald
#

what glitch

meager tundra
#

Out of nowhere my base just got turned into rubble down to foundations. I just upgreaded the walls and floors to stone and they were at full health so I have no idea what happened. IDK if its related but I just changed all my graphics setting and when i applied them thats when everything got destroyed

meager tundra
#

Just makin sure you saw this 🙂

fading fern
#

i like the ways this server have bugs

#

i fall in a limbo

crystal pebble
#

What is the bug you are facing sir

fading fern
#

two guys

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saying shit in the chat

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like

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suicide, but not in the game

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and about anothers persons mother

crystal pebble
#

I have no clue what you are trying to say

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And how that would be a bug on our server

fading fern
#

no

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the bug is i falling in limbo

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nexto to w7

short crane
#

Hello, what time tomorrow will be full wipe ? 🙂 on EU Trio Thusday

neat totem
#

19:00 UK Time

short crane
neat totem
#

yap

half jay
#

when was bp wipe on server trio mondays?

neat totem
#

1 month ago

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Tomorrow the server will wipe bps

half jay
#

only bps or all?

neat totem
#

bps and map

half jay
#

oooh okay okay and what time?

neat totem
#

19:00 GMT+1

half jay
#

thanks

ocean jewel
#

when will map votes start ?

neat totem
#

Usually they start 24 hours +- before the server wipes

ocean jewel
#

ok

cerulean thunder
#

what is the team limit on eu medium?

neat totem
#

No team limit

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12 people in the Team UI

cerulean thunder
#

thx

novel jungle
#

how do i make my kit work on trio 2x the discord one

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im in the discord but it still doesnt let me redeem it

neat totem
#

Write !login here

half forge
#

vpn

neat totem
lethal niche
#

Всем привет, а можно как то на сервер загрузить дом с FORTIFY достроить и скачать файл своей постройки обратно в FORTIFY

neat totem
#

I don't think so

lethal niche
carmine iron
#

is it force wipe tomorrow?

crystal pebble
#

Yes

fading pasture
#

hello can i get some help

#

cheater on trio 2x

neat totem
#

Sup?

fading pasture
#

ty

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alr i sumbitted the ticketed

edgy yew
#

trio 2x off?

weary basin
#

i think its down

harsh harbor
#

Crash Sadge

#

REE

dapper compass
#

lol

#

so disgusting the roll back men

#

lose all the stuff, i quit

slender pollen
#

I just wondered, does the EU x2 vanilla thursday include groupwide blueprints?

harsh harbor
#

Yes

slender pollen
#

awesome thank you.
do you have any plans of ever making an eu version of your NA 2x trio servers?

lunar willow
#

i need helpin bedwars

ionic walrus
#

just got banned for hacking after i just downloaded the game after resetting my computer and not playing for weeks

harsh harbor
#

We are still at a slow grow in EU takes a lot for them to scale and get full still

ionic walrus
#

Whats the pop usually on the 3x QUAD?

neat totem
tight vine
#

Is it 8 pm CEST, the server will be update ish? (EU servers)

neat totem
#

Yes

tight vine
main harness
neat totem
#

19:00 GMT+1 Force wipe

main harness
#

gmt?

neat totem
#

GMT+1 it's a timezone

amber gull
#

what time in eu is wipe in rusticated eu main?

neat totem
#

...

neat totem
floral hawk
#

Any admins online! i have a question about fertilizer limits on your servers

pine iron
#

hI

#

how can pay VIp?

storm helm
#

do wipe passes last 30 days or do they get reset every wipe

harsh harbor
storm helm
#

so it is 30 days from when u buy it if i read it well?

harsh harbor
#

skipqueue is 30 days

#

wipepass is 5

pine iron
#

wipe pass is out of service

#

afther 20h also?

kindred spire
#

hello

#

anyone know why i wouldnt be able to claim airdrop for having twitch linked

#

i hav it linked to my account and resent rewards and stuff and it only works for my teammates not me

crystal pebble
#

not just link it

remote cedar
#

yo

neat totem
#

Hey

remote cedar
#

whenever i try to link my youtube , it says 500 error

crystal pebble
remote cedar
#

@crystal pebble wym

crystal pebble
#

wym what i mean

#

Means its already linked

#

to another account

remote cedar
#

@crystal pebble do you know how to unlink my account from another acount

crystal pebble
#

If you have any alts or siblings that couldve used it you need to log into that account on our website, send in an unlink request and then make a ticket asking for your stuff tp be unlinked

ionic walrus
#

Do I need to restart the gave for the update?

crystal pebble
#

Yes

eternal grail
#

If u get vac banned on steam do you get banned on rusticated

neat totem
#

Nope

#

Vac bans have nothing to do with Rust

fierce quartz
#

i boosted the server and cant claim my /claim nitro on 2x trio and i am linked

wise wadi
#

Right click stacking to chests just stopped working for me and a friend on us vanilla 2x thursdays

#

Nvm it’s working again already

ionic walrus
#

bbro why did i get kixcked during a fight for my name?

#

"NEGRO GATO" means black cat

#

black cat = unlucky

#

??

crystal pebble
#

ATM it is not linked, so our system does not know what steamaccount to send the rewards to

frosty wigeon
#

is there any further reporting other than f7

#

like a ticket in here

crystal pebble
icy monolith
#

can a group get bannned for being racist and toixc?

ionic walrus
#

if i only have one gamebanned account from over 600 days ago am i allowed to play on your servers?

nova relic
#

any admins on the 2x vanilla solo,duo,trio i killed a guy in the tunnels and his body went under the map

#

and i know he's loaded and im a vip member my in game name is AGoatTaco lol

#

i need a admin

#

plz

frosty wigeon
#

need admins to be on us medium group near arctic just blatantly running around cheating

harsh harbor
frosty wigeon
#

thanks made one

calm frost
#

server restart killed me?

#

i was in water treatment

#

1st one to connect and i'm dead

neat totem
#

it shouldn't kill you

#

were you in the blue keycard room?

calm frost
#

fuze box

#

i was next to fuze so i can put it in and go and open it

neat totem
#

hm weird

calm frost
#

1st time happening to me

neat totem
#

There's nothing we can do about it tho, I'm sorry

calm frost
#

k

idle helm
#

hey guys, i keep crashing since the update. Have other ppl reported the issue too? is there a fix?:D

#

like every 2-3min i crash ._.

neat totem
#

Try to verify your game files, it may fix it

idle helm
#

how do i do that

neat totem
idle helm
#

oh

#

that i did already 🙂

ocean jewel
#

hi in what time dose the cargo ship spawn ?

#

3 to 4 hours right ?

neat totem
#

Yeah

ocean jewel
#

so on eu main its now more than 2 hours

#

4

#

4hours

royal stream
#

can i get a admin

#

someone closed my ticcket before ii had time to respond

neat totem
#

I've re-openned your ticket

tired nexus
#

Reported a cheater on rusticated medium

ocean jewel
#

when do you guys fix cargo on eu main ?

restive marlin
#

check site ticket pls

#

admins

#

nick: fighter

ionic walrus
#

if i only have one gamebanned account from over 600 days ago am i allowed to play on your servers?

neat totem
#

Yes

slim falcon
#

I have been given code raid, is it allowed?

neat totem
#

Yes

slim falcon
#

omg

trim smelt
#

Eu trio thursdays large oil rig glitched its not respawning like 2-3 hour

torn sinew
#

I need an admin to kill my body on the beach because im stuck receiving data while loading in because of something in that spawn area Im on Rusticated US main

wet crow
#

Hi, i have made a mistake and bought vip package on us serv instead of eu, is there any way to transfer it?

harsh harbor
#

As long as it hasn't been used

wet crow
#

i mean its bought 5 minutes ago

harsh harbor
wet crow
#

okok

harsh harbor
wet crow
harsh harbor
#

We will take a look asap

wet crow
#

great, thanks!

hollow panther
#

admin banned my friend but not a cheater, what to do?

silk matrix
#

damn bruh can someone just check my appeal rq bro I wanna play so bad

silk matrix
#

@crystal pebble bro like check my ip go check my ip and geolocation it I swear I am in amish the only internet I have u can search this I am on satelite internet with extremely high latency. Literally like twice a year does my latency get down low enough to play rust like I only had like 3 eac bans or 2 or sum and its past 90 days like I have nothing to do other than this, I have nowhere to play, even If i wasnt playing rust what am i to do? go walking randomly into the woods? I literally live in amish the only store in my town is a single dollar general come on I have nothing to do with my life

crystal pebble
#

Boi you think cause youre amish you get a free pass for cheating

#

No

silk matrix
#

lmfao

#

what do u expect me to do?

crystal pebble
#

Find a new hobby

silk matrix
#

I have got down on my knees and prayed to god

#

I have resented my sins

#

I shall never cheat again

#

in any area of life

#

new hobby? what am i Supposed to do bro weave pine needles? clean up horse shit? farm corn

#

like fucks sake

crystal pebble
#

Youre the amish dude

#

you tell me

#

run your farm

silk matrix
#

please man

#

I need an escape

#

dont be so cruel

crystal pebble
#

Did it to yourself my dude

silk matrix
#

Its called a mistake

#

I dont know what sense of power you get from this but it is cruel

#

like you can see my connection to your server like 3 months ago I tried to play for5 minutes and latency was too high so I waited three more months and finally got a chance like I rarely ever get to play on my computer and there are no good games to play I love rust and I just need somewhere to play

crystal pebble
#

Not one mistake, you did not learn and cheated again and again. Your ban will stay.

ashen fjord
#

If i have a clip that shows someone abusing night filters, where should I post it on a ticket?

#

I mean it doesnt outright prove it, but he totally pretends to flick on his flashlight

crystal pebble
#

Whether someone is using night filters or not is hard to prove for us, especially from a clip. We can not 'scan' someones pc and see if theyre using them. It would be up to Facepunch to handle on that since they implemented that new rule

ashen fjord
#

ah ok

stable sierra
#

hi i want you to report 1 guy pls his name is player 1 he is cheating

crystal pebble
light sparrow
#

can i be staff im only 15

unkempt ermine
tardy pond
#

we raided a base a few hours ago and we sealed it with sheet metal with nothing in tc so that their base would decay. however nothing from their base has decayed so far, only the things we placed are decaying

#

a full sheet metal wall decayed before their stone wall even took 1 dmg

harsh harbor
#

If so it's part of rust to take the materials when a tc is destroyed and protect it up to 24 hours if it had enough materials in it for that long

tardy pond
#

we broke their tc and placed our own

#

the tc is fully empty

#

we also emptied theirs before we placed our own one

harsh harbor
#

Yea so it probably absorbed materials when you destroyed it

#

Depending how many materials were in it will take up to 24 hours to start to decay

tardy pond
#

no like

#

we emptied their tc

#

before we broke it

#

and then we placed our own

#

and the one we placed is empty

upbeat pecan
#

Ineed suppppport

#

@harsh harbor

#

on Rusticated Vanilla 2x Thursday we had went to go to cargo that appreared to have not spawned. As we approached it we realized it was a floating crate and cargo was broken. we Went to triple boost to claim this crate and we just all insta died due to the edge of the map I assume. Is there any possibility we can get our stuff back or idk smth?

#

@crystal pebble

#

If its possible to "give us" our stuff back it would be great I am not trying to seem rude but I feel it was the servers fault for allowing cargo to be glitched

crystal pebble
#

Once your stuff hits the water its gone there

upbeat pecan
#

Yea but its not like we died to people or anytthing

crystal pebble
#

Its a Rust bug, nothing we could do about that

#

We dont allow cargo to be glitched

upbeat pecan
#

not even give us kits back or anything

crystal pebble
#

Unfortunately not, out of our hands

upbeat pecan
#

... damn

wicked void
#

How do I cancel my monthly vip subscription?

ionic walrus
crystal pebble
harsh harbor
crystal pebble
short crane
#

Hi, I have problem after update. Game crash all time and do not respond. Any one here have same problem maybe ?

grim nest
#

When im want to connect to the server game crash wtf

harsh harbor
#

just validate files and reload

#

etc

grim nest
#

I reloaded the game already

rough ledge
#

Found someone ban evading. I made a ticket, he was just recently banned.

quaint sphinx
#

how do i cancel my monthly vip membership

ionic walrus
#

are The build servers included as minigame servers? asking because i use them a lot and am doing an admin application

crystal pebble
#

Yes minigames includes build servers

ionic walrus
#

saweeet

royal stream
#

damn ii love getting no admin help

crystal pebble
wise totem
#

When does the solo/duo/trio 2x wipe? What time

#

Btw PST

neat totem
willow panther
#

can someone thats a mod or admin for rusticated 2x thrusdays look sniper on the 2x thrusdays please he's with a zerg that onlined me and my team and he just jumpshotted my teamate

neat totem
#

Look at your ticket

idle helm
#

Hey guys. it looks like that iam only crashing on rusticated servers. Any idea why this might be?

silent junco
#

Hey (:
I was wondering how can I demolish walls and entities in us bedwars server?

#

I saw players doing that and I tried also but can't figure how

neat totem
#

You can try to /refund

slender pollen
#

My friend is from Abu Dhabi and is unable to be in a discord call unless using a VPN, is there any way to get perms so he can play while using a VPN or not at all?

neat totem
drifting arrow
#

how verificate account?

neat totem
#

!login

karmic hornet
#

Hello we need help our car with our characters just slip under the soil, can you help us to return our car, It is a camper van with engine in the front, 3 modules

neat totem
#

I'm sorry but there's nothing we can do about it as we do not interfere with the gameplay

maiden ice
#

Im playing main and i am on oil rig with the crate started and the doors shut?

#

what do i do

#

@harsh harbor

#

@buoyant shard

#

help please

blazing estuary
#

why can't I claim the steam or discord kit?

buoyant shard
#

@maiden ice Are you inside the room or outside?

#

If you are inside then just press the button

maiden ice
#

i was outside

#

but i already swiped and it shut

buoyant shard
#

Youll have to swipe again. Nothing i can do about it sadly

maiden ice
#

oh! i have a clip of killa doing it for my clan like a couple months ago

buoyant shard
#

Youll need to ask killa then

maiden ice
#

its too late i already swiped it

harsh harbor
#

Dude be patient

#

we do them in order

humble elbow
#

is it bs that sdt 2x is rewiping

vivid stump
#

Ayo mr Killa

#

Y'all actually wiping this shit on Trio boa?

harsh harbor
#

idk why people believe them every wipe

#

they do it every single wipe

neat totem
vivid stump
#

Lmao that's what I thought bro I was so confused I was like "Now why tf would these people wipe this after just wiping" lol

raven badge
#

/claim nitro

true fjord
#

@harsh harbor Ticket

neat totem
#

chill

true fjord
#

?

neat totem
#

Can't you wait a bit?

quiet flax
#

server is wipe?

neat totem
neat totem
true fjord
#

I mean, just asking

#

😚

quiet flax
#

rust

neat totem
#

But what server

quiet flax
#

the rust one 😠

neat totem
#

we have 18 rust servers...

quiet flax
#

nvm

true fjord
#

@crystal pebble So do I make a new ticket in a week?

#

or contact you?

crystal pebble
#

Make a new ticket in a week

true fjord
#

Awesome sauce, thank ya!

#

I can't wait to do it again next week! Looking forward for a fresh wipe everyone!

crystal pebble
#

With that attitude your mute will stay. Appeal again in a month from now

neat totem
hollow warren
#

how i make a report with out having go to website kinda annoying

harsh harbor
#

f7

barren stirrup
#

i cant link my accounts

ionic walrus
#

hello I bought the vip kit as I have it in the game

crystal pebble
high mason
#

The last 2-3 wipes, my ping on the server has randomly been spiking, has anyone else been having this issue? Someone else on my team has it happening to them at the same time as me, Im NA west and theyre NA east tho

dense portal
#

when i try to create a ticket... it just spins

neat totem
#

wdym by "it just spins"

wild scaffold
#

any admins wanna ban somone

young breach
#

I heard you guys were looking for some new staff?

harsh harbor
wild scaffold
#

killa

#

wanna ban somone

young breach
#

I will be sure to fill out the form

void birch
#

can anybody look into oil enthusiast he lives in aa21 seems pretty sus

neat totem
young breach
#

I sent that application through if you get the chance to take a look at it.

ionic walrus
#

is stream sniping allowed?

#

@neat totem

crystal pebble
#

Yes

#

But we do not recommend doing it

#

Scummy thing to do

ionic walrus
#

😦

#

were getting stream sniped by 20 man of koreans on us main

#

and we got proof of it

#

cuz they legit sent a clip of the mfighting us and we can hear our own voices in the background LOL

crystal pebble
#

Sorry bout that, try to hide everything the best you can

ionic walrus
#

rip[

#

gotta hate these klorenas

#

im turning racist cuz of them 😦 downfall of humanity

#

why is the pop so low, server is so dead? @crystal pebble

#

does no one play rusticated anymore?

crystal pebble
#

Well thats not good, one group of people does not equal all of them

subtle karma
#

@crystal pebble is hard streamsniping/harrasment allowed on us main

ionic walrus
subtle karma
#

one of them also esps

#

30 deep zerg

#

koreans

#

always uses vietnam war tactics

crystal pebble
ionic walrus
#

they hide in bushes doorcamping u waiting for u to take brad and they load up ur stream with their 400 gb download speed and they know where u are and what comms ur doing

subtle karma
#

just stay in trees and bushes

crystal pebble
ionic walrus
#

i am not being racist

crystal pebble
ionic walrus
#

I have not shamed them for being koreans

subtle karma
#

how is that racist

ionic walrus
#

they are just using vietnamese war tactics

#

@crystal pebble i dont mean to argue with u

#

but in vietnamese they used to hide in bushes according to my grandfather

#

he fought in the war

crystal pebble
#

Alright well I answered your question, we dont appreciate that kind of talk

undone aspen
#

can we just ban them

#

plz

ionic walrus
#

okay ill drop it then im sorry about it its just ikm really tired of these klorenas

crystal pebble
#

No, we can not

subtle karma
#

you never did

crystal pebble
ionic walrus
#

wait hes right

wild scaffold
#

can you ban this kid for me

subtle karma
ionic walrus
#

what about harassment noelle?

subtle karma
#

they have been earraping outside and harrasing us

#

they spammed hard r outside base

crystal pebble
#

Harassment would have to be proven but its rare we ban for it

subtle karma
#

for 10minutes

ionic walrus
#

they called us hard n-r words and really mean stuff, they bullied me for being a gamer girl

crystal pebble
ionic walrus
#

they said woman dont belong on games

wild scaffold
#

how fast could you ban him if i make a ticket

ionic walrus
#

and theyre just being offensive to me

crystal pebble
#

but if its just normal stream sniping then we cant do anything about it

subtle karma
wild scaffold
#

cause hes just full gearing

subtle karma
#

so i wouldnt waste my time

crystal pebble
ionic walrus
#

we have a clip of them doing it @crystal pebble

wild scaffold
#

i can promise you he is

crystal pebble
ionic walrus
subtle karma
crystal pebble
undone aspen
#

can we get the pop up on main ???

#

plz

#

@crystal pebble

slate parrot
#

I cant claim my twitch drop even tho it sayus its linked

west birch
#

are admins able to break walls so we can fix things?

#

on the 2x trio

harsh harbor
#

use /refund

west birch
#

oh i did not know that was even on here thx

harsh harbor
#

👍

ionic walrus
#

any payment support?

crystal pebble
lavish cradle
#

eu thursday trio down or reset ?

dire igloo
#

idk but im in heli above ocean so its ggs

lavish cradle
#

ohh too bad

glacial spoke
#

is there an admin on?

harsh harbor
#

?

glacial spoke
#

can i DM you?

crystal pebble
#

We do not offer DM support

#

You can ask in here or create a ticket

glacial spoke
#

i mean these kids just raided us and started calling us the N word and his name is litteraly George floyd and the cop that killed him and didnt think that was super aweome of them

crystal pebble
#

If you have any clips that show them calling you those things we can give them proper punishments for it

glacial spoke
#

i wasnt recording at the time but i have a screensahot of his name and pfp its its of the cop kneeling on geroge floyds neck i can send

crystal pebble
#

Without proof of it happening there isn't much we can do for you unfortunately

glacial spoke
#

alright sounds good thanks you can proabablly cehck they have been reported for hate speach 100 times but its all good thanks

vital orchid
#

So there has been two teams teaming in bedwars for over an hour now. What do I do about this exactly?

neat totem
vital orchid
#

I did

#

It went for over 4 hours and received no response

#

So I felt like creating a ticket is quite pointless.

neat totem
#

I'm sorry about that, sometimes we get quite busy but we do tickets as fast as possible

#

It's always worth creating one :)

crystal pebble
# vital orchid So I felt like creating a ticket is quite pointless.

It's definitely not pointless. You created a ticket at 2am my time, Killa and I are the only ones that can handle minigames tickets atm due to how the servers work. We can and will assist you but you just need to give it some time when it's in the middle of the night. Please also use clips as proof, because without it we can not do much when a match has already passed

vital orchid
#

I have the recording

#

Would you like it?

#

Its 70 GB

#

because "clips" dont really work. Teaming over the course of an entire hour

#

lol

crystal pebble
#

You can upload any proof you have to youtube if it's that big

vital orchid
#

Youtube doesnt allow that big :)

crystal pebble
#

Well, we can not sit here and browse through one hour of footage. It would be best if you clip highlights of teaming moments

vital orchid
#

Or, could join the match and spectate for 5 mins and notice its obvious

#

lol

crystal pebble
#

Due to the way minigames works that is not possible atm

vital orchid
#

Then I guess I will continue to complain and nothing will be done.

crystal pebble
#

Yes, you can clip obvious teaming moments, create a ticket with those clips and we will look into it and ban them if it's sufficient

vital orchid
#

I don't really understand why ya cant join, turn on OBS/shadow play, and then ban them externally in the ticket lmao

crystal pebble
#

Because the way minigames is setup it's simply not possible

vital orchid
#

Then tell me -- How DO you ban?

crystal pebble
#

It's one of the largest multi server setups Rust knows and no one has ever done what we have. Due to it being put together with such complicated systems with hundreds of lobbies going on it simply does not allow us to just go in and spectate someone

vital orchid
#

lmao

crystal pebble
#

And we ban them

maiden flint
#

we clipped shit and yhou don't ban do be lyin up in here

neat totem
#

If the clip doesn't show anything we can't ban them

crystal pebble
#

You clip obvious teaming moments

maiden flint
#

oh teaming, i thought we were talking about the 12 year old screaming n word

maiden flint
#

plural, 12 year olds, pardon

tranquil river
#

How do I cancel auto renew payments

neat totem
tranquil river
#

Ty g

#

que tengas buen dia

#

<3

neat totem
#

Obrigado, tu também catnod

tranquil river
#

🫡

#

I’m braindead

#

Since I’m on mobile

#

When I was in the subscriptions tab

#

The cancel button was just farther right than my screen was LOK

#

LOL

#

I found it now

neat totem
#

Perfect!

tranquil river
#

Mwah

#

I realized I had it auto renew for 2 months, but I’ve been on vacation so I don’t have my pc haha

#

So I figured I’d renew when I get home

frank hazel
#

anyone that can send me the direct connect to the eu sandbox?

#

or tell me how to get it?

neat totem
#

Which one?

vast wyvern
harsh harbor
#

You aren't suppose to allow anyone in your base

vast wyvern
vast wyvern
#

Main base on left deployables on right

#

Im fine with removing doors or hell even walls if i have to

mortal rune
#

when EU trio usually wipe?

vast wyvern
mortal rune
#

EU trio monday

vast wyvern
#

When do you think?

#

Take a wild guess

mortal rune
#

and what time

vast wyvern
#

3pm est

mortal rune
#

aight thanks

vast wyvern
#

whenever that is for you

crystal pebble
crystal pebble
half jay
crystal pebble
timid smelt
#

why arent half of the claims working in game. i've linked most of my accounts

crystal pebble
#

not just link it

#

You currently only have Steam, Discord and Twitter

timid smelt
#

i followed it but ill try to re link my steam to my twitch account again, thanks

maiden wyvern
#

theres a guy whos sharing my name, my age etc in world chat on us trio can that not be bannable?

harsh harbor
neat totem
#

Already handled

high sundial
#

hello my friend was sitting on the roof
in a peaceful city with a copter, his game crashed, after entering he was killed by a scientist, please help me get there, thanks

#

server trio thursday

#

plz help me

#

@harsh harbor

crystal pebble
#

Dont @ him

#

Outpost kills you when you log off there

#

Nothing we can do about that'

high sundial
#

so this is a game bug, why are we suffering? I'm not asking for the loot of the team, at least the copter, you can make sure the corpse that lies there, if it is still there, plus there is a copter, please help

crystal pebble
#

Its not a game bug, it's done on purpose

high sundial
#

ahahahah]

worn horizon
#

i better get my 8 rockets and 4 aks from that rollback @crystal pebble

#

@buoyant shard

crystal pebble
worn horizon
#

bro wtf why

#

i was full deep got 4 aks and 8 rockets along with recorses but idc about that anyways i was running and then i crashed then i loaded in spwaned in there base and crashed again

#

so i lost that cause of the rollback

#

@crystal pebble

#

@crystal pebble

#

@outer oyster

harsh harbor
#

Nohting we can do

#

u want to get banned?

#

stop @ staff

#

Rollbacks go to the latest save

worn horizon
#

so u wont do anything about what i lost

harsh harbor
#

No we can not just return items cause u are saying u lost them due to your client crashing after a rollback

worn horizon
#

i died casue the rollback

harsh harbor
#

Okay and the rollback went to its latest save, its out of our control

#

Nothing we can do

worn horizon
#

alright nice

torn sinew
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Can an Admin f1 kill my body on us Main

worn horizon
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lol

torn sinew
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pwease

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@harsh harbor 🙏

harsh harbor
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Not at my PC currently, open a ticket and admin can try to help

ionic walrus
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Since force wipe did the US 2x Mondays get a BP wipe or?

indigo mesa
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why cant i claim my Twitch kit???

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@everyone

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LMAO sorry

timid smelt
unkempt ermine
maiden wyvern
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is someone dossing sandbox?

harsh harbor
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Probably someones build lagging that server

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do /servers

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and swap

west birch
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we had a group member that we had kicked for not playing (i forgot to change door codes but un authed him), when we got off he got on and opened all our doors and unlocked them and changed main door code so he hard greafed our base, can a admin come remove the door so we can continue playing?

neat totem
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I'm sorry but we cannot

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We do not interfere with the gameplay

west birch
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not even to ungreaf a base so we can play the server?

neat totem
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Nope

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It's part of the game, due to that we cannot interfere with it

west birch
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well ok then, is insiding aloud here? kinda messed up

neat totem
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It is

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You need to trust who you play with

west birch
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F

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welp thx for the info i guess

neat totem
golden moss
#

how do you stop the reaccuring purchase for monthly servers on rusticated

neat totem
west birch
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2x trio theres a man spamming racist chat for a while now

neat totem
crude orbit
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How to get an admin for a cheater?

harsh harbor
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@crude orbit This is rusticated tho

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not rustafied

jade swan
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hey does anyone know if i get bps on the monday trio thursday wipe rn if it will carry over to next wipe tmrw?

harsh harbor
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o

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yes

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well ur sentence doesnt make sense

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Monday bps dont go to thursday wipe server

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etc

jade swan
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ya

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idk how to explain it then

harsh harbor
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Servers dont go across server

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bp wipes are only on force wipe

jade swan
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ya ik that

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ok i gotch u

obsidian cloak
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blatant esp usage on us trio mondays :/