#🆘︱support

1 messages · Page 116 of 1

ionic walrus
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How to report cheater

iron moss
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cringe losers cross teaming on duo bedwars

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JordanID: 76561199075861757

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his name has bad word 😦

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italy map i think

neat totem
iron moss
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ty

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🙂

neat totem
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No worries!

sly sand
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@neat totem yo can u look at my ticket or tell me where I can buy mini on us 2x solo/duo/trio?

small flint
#

Can we add voip timers please, sick of having to mute when someone blares music

arctic mantle
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any admin here?

neat totem
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Sup?

edgy cargo
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#20496 check ticket pls @neat totem

neat totem
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I'm currently not home, an admin will check it when available

tranquil forum
#

@harsh harbor @harsh harbor if i put an application to be an admin for rusticated can i not play rustinity anymore if i become an admin of rusticated servers

tranquil forum
#

when is the next admin apps opening up?

last arrow
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name is a bunch of wierd u's

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admin please

neat totem
neat totem
ionic walrus
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how do i claim a kit?

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yo

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did 2x duo

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die?

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like whats pop during wipe

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@neat totem @harsh harbor

neat totem
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Pop on the last 90 days

lime cosmos
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no one plays the solo duo anymore

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shut it down at this point

harsh harbor
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That's rude

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40 people on now she can grow

lime cosmos
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NO

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its been like that

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for 6 months almost

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it used to be the best solo duo

harsh harbor
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Well that's the point of trying to revive it

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Last month it's got 3 pop on wipe

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It's at 40 now and going

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We will see how it goes, also lowered map size

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We are doing what we can to try to help it

lime cosmos
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i think u should remove /claim

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way to op

harsh harbor
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Reward claims?

lime cosmos
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i think

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with youtube and that stuff

harsh harbor
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What's op

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Our 2x trio gets 600 pop on wipe

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With the same claims

lime cosmos
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thats trio

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nvm

lunar zinc
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@crystal pebble could i be unblocked from making ban appeals, it has been well over a week since that ban appeal where you said i could appeal in a week with better attitude.

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or if either of the owners could help

hot roost
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does the colored name tag mean i have vip?

harsh harbor
glad skiff
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can yall check this cheater out/

harsh harbor
glad skiff
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i cant

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my steam doesnt let me

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verify

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or sum bs

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im nearly guarantee hes cheating

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if you can help me killa

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please

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i cant make a ticket and this kid is cheating fs

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great admin support

pseudo sparrow
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Bro you waited 5 mins make a ticket like he said

glad skiff
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cant

pseudo sparrow
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There has to be a reason why you cant

glad skiff
#

my steam

pseudo sparrow
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verify or something

glad skiff
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accoint

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is marked a fraud

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so i cant sign in on random sites

pseudo sparrow
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shame

glad skiff
vernal yew
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admin are checking in the us monday trio and they don't do anything with the guy, he already stole everything from the base flying and killing us. I send a ticket and he does not answer me!

harsh harbor
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He is banned

vernal yew
harsh harbor
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Loot is left to be found, we cant return loot as he stole lots of people stuff.

vernal yew
severe thistle
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can't access rusticated store.

vital depot
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i keep getting kicked from my bedwars games, any suggestions?"

crystal pebble
rough fiber
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@harsh harbor how do you get doors in the rust mini games

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bed wars

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does anybody know how to get doors in the bed wars min games

crystal pebble
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place a doorframe

rough fiber
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but how do you get the doors

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like do they just apper or what

crystal pebble
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Yes

rough fiber
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ok let me try

crystal pebble
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Has to be attached to your base

desert nest
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Is the US 2x Solo/Duo/Trio Modded server down?

crystal pebble
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Looking into it

crystal pebble
desert nest
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Thanks!

slow maple
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that rollback though god damn

crystal pebble
severe thistle
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Thank you I appreciate it

remote wedge
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Im boutt have like 15 nakeds in my base im giving shit away dont banmyswamp

pseudo sparrow
ionic walrus
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bedwars is so fun but damn you shouldnt be able to just build a walkway above the enemys island haha

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way too OP

grim drift
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@pure crypt

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talk my boi

near vector
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How much time has to been passed after other game vac ban to play in servers?

warped coral
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and for vac bans i dont think they care

near vector
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Not rust ban

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Other game

warped coral
#

u should be good then

near vector
#

Becouse on other server you have to wait like 100days

warped coral
#

yeh i dont think rusticated cares bout it

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i might be wrong thjo

near vector
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I will wait for owner/admin opinion

neat totem
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If you have a VAC ban you are free to play, VAC bans are not related to Rust

gusty sable
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when is wipe today?

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on trio thursday

ionic walrus
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Why im doent can play im have VAC BAN at CS:GO Until this moment, I played normally and there was nothing and now because of VAC BAN in another game that was a long time ago, I can not play what the fuck?

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Admin I need an explanation! It is not normal!

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My nickname: Michaeljackson980 #bloodrust

neat totem
neat totem
tulip iris
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my mini is glitched 😦

ionic walrus
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admin on game rn???

small flint
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Weird question but is there a way to unlock a chest if you cant see the lock?

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Like placing 4 chests in a 1x1 square

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Or against a wall

cursive dock
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how do i refund vip?

cursive dock
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i have but no one has answered me for a long time

worn steeple
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where do vote for the map before wipe

ionic walrus
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Hey i found a Hacker :) i Want to Report

neat totem
neat totem
ashen fjord
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Accidentally entered my own SteamID while gifting a monthly sub to a friend. Can anyone assist with that here?

main adder
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Can someone with vac after 100 days play rusticated_

ashen fjord
quaint portal
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does anyone know what time rusticated trio wipes?

harsh harbor
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All the questions

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#wip

ashen fjord
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All the answers?

harsh harbor
crystal pebble
ionic walrus
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can i talk to an admin

neat totem
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Sup?

ionic walrus
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yeah i got to hackers and made a ticket but cant do another

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they are trying to deep us and dont die from shotgun trap

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pls man ban them

lethal shuttle
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any vpn allowed?

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i have like 300 ping without vpns

neat totem
solemn jungle
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@crystal pebble Hello! Was wondering if I could get a creator role? Thank you!

cosmic sinew
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@crystal pebble u muted me last week permanently for saying something when vincent got muted can i get unmuted or no

crystal pebble
cosmic sinew
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ok

ionic walrus
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anyone know why the serve couldnt get the app ticked when I tried to get on the server?

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is it something to do with my steam?

pallid trout
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i can see the timer on site for events but it says how long ago event happened, how can i know when will the next event like cargo or heli come

harsh harbor
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u cant

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we only show how long ago the event was

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so u gotta learn how long they take and do the math 😛

latent kestrel
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I cant create a ticket a month later because I malded on an admin after a hacker raided us twice ? 😦

latent kestrel
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76561198004545460

crystal pebble
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Oh yeah no you can stay banned lmao

latent kestrel
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Guy got vac banned, his group wasnt banned for association - got raided twice mind you by his hacker clan. and this is all happening on the first time im playing on your server after buying vip

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so OK

pallid trout
latent kestrel
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sorry my mean words

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im curious can you explain my ban further @crystal pebble is it for being toxic to an admin and calling him autistic?

crystal pebble
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You have 0 respect

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You can find another server to play on

pallid trout
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i have a question about boats that make no sounds, is it a feature or a bug?

crystal pebble
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Current Rust bug

elfin pivot
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@ADMIN can you guys open more spots for Rusticated x2 ??

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Like 200 players on line

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should open at least 100 more

crystal pebble
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We cant

trim dove
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purchaed q skip, not skipping though..

green fox
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need help purchasing a skip queue for my friend

woeful sentinel
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Got clip of spinbotters please help

hazy sand
topaz marten
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can I get admin support

crystal pebble
topaz marten
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I accidently bought que skip for main and meant to buy it for 2x thurs

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can I get it switched by any chance

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@crystal pebble

crystal pebble
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boi

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If you paid attention to ur ticket

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it was fixed

topaz marten
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Im sorry

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Thank you

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I love u

crystal pebble
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Youre welcome

topaz marten
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w admin

spark tartan
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One message removed from a suspended account.

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One message removed from a suspended account.

crystal pebble
normal verge
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help a cheater is ruining our wipe:(

crystal pebble
normal verge
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he has a friend too who is not hacking

strange timber
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can i get an admin in vc

harsh harbor
ashen fjord
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Hey if there are any admins in the area, could you check out the arctic base on thursday trios? I think people there are abusing NVidia night filters right now. Dont have names yet.

daring lodge
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Why have an AU Monthly that's hapis (xd) and no US Monthly? @harsh harbor

harsh harbor
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Facepunch asked us to open a AU hapis

daring lodge
#

I need monthly with best leaderboard in the game

harsh harbor
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We can only open what they give us

daring lodge
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Ah

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Cringe company

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Killa sell ur leaderboard to other servers

harsh harbor
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Leaderboards will only get better soon

daring lodge
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I can't suck you off more

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plz don't make it better

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no joke it's by far the best leaderboard in the entire game

harsh harbor
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Well we only looking to add more stats possibly

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but we will see

ionic walrus
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can i get admin support

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i wanna report a cheater

karmic summit
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ESP cheater on 2x mondays

ionic walrus
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no\

karmic summit
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?

ionic walrus
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Im on US 2x Vanilla thurs and this guy always knows where my team is peaking and instantly kills us.

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but we were dominating them before all this

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now one is just insanely good\

karmic summit
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nice we got the same on 2x monday vanilla

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no aimbot but 100% ESP

ionic walrus
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yea def

harsh harbor
fallen pewter
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i stg if the US medium server rolls back rn im gonna scream

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i just made a fat play and the whole server isnt working now

harsh harbor
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Start screaming

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It crashed

jade knoll
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Burg is unstoppable in medium NERF HIM

wild flame
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some1 open my ticket

jovial lodge
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admin?

dull gorge
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thank you

slim magnet
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how do i ban appeal

neat totem
neat totem
jovial lodge
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can u help us with something

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are team8 is new and he wanted to build so we let him and we just need help with demo one thing

neat totem
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What server are you playing?

jovial lodge
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2x vanilla thursday

neat totem
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As I said in your ticket, try to do /refund

jovial lodge
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it says un known command

neat totem
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You're gonna have to softside it then

faint quail
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good afternoon, I'm playing on your server and people killed me as if with cheats and then he killed me through the wall, I filmed everything and I can show the recording of how he kills everyone through the walls

neat totem
faint quail
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I have a problem with the design of the report because I enter the ID of the suspect and he can't find him

idle helm
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one admin pls come to me on eu trio thursday... "aimbot" is full on cheating

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cant make a ticket. 🙂

neat totem
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The only way for us to check the player is if you Create a ticket

idle helm
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well i cant

faint quail
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what to do if the applications on your site do not work and the intruder runs and kills everyone, we can go to discord, I'll show you a record of how he kills through the walls

neat totem
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Tickets should be working, what's the problem with it?

faint quail
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i filled out the application everything is as it should be, it loads and then I go to check there are no applications, but the cheater runs and kills you can do something and not sit on your ass

neat totem
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Tickets are working, I just tested it myself, you're probably doing something wrong. Also where should I be sitting if not on my ass? I can't put my legs under my ass

faint quail
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I've done everything, filled everything out and it gives eternal downloads and zero percent

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it loaded up but nothing passed

ionic walrus
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@neat totem check dm

neat totem
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I did

ionic walrus
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seriously i had no idea it was like 20 mins

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he didn't seem to be cheating i just wanna play i was being nice and teamed after downing him

neat totem
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And as I said on the ticket, wait 7 days or comeback 30/60 minutes before the server wipes

ionic walrus
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but i wanna play bro come on all u gonna do i say re apply after the second ticket

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i don't cheat and didn't know he was ban evading i was legit eco raiding

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can't u just check mu base for evidence?

neat totem
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I'm gonna trust you and unban you, please read the rules before joining the server again.

ionic walrus
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omfg ur a legend

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add me on steam imma give u some skins

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thank u sm

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also how u claim steam thingy

neat totem
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try !login

timber hull
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So when i try and join it kicks me "Reason: ISP as a vpn" or something? I never used a vpn. I read somewhere that the admins of the server needs to whitelist my ip?

neat totem
timber hull
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i tried. But there is no category for me to make a ticket related to joining issues

neat totem
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select: "Other"

timber hull
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Done

timber hull
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Yo can an admin get on the eu trio thursday? There's a team of 6. some of them are using ESP

harsh harbor
jade knoll
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@harsh harbor ur admin is throwing my appeal

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@crystal pebble unepic

crystal pebble
jade knoll
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ur goin down

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@crystal pebble

crystal pebble
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ok

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@jade knoll

jade knoll
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See you in court

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Burg alert

crystal pebble
jade knoll
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Discord admin?

crystal pebble
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Almost

jade knoll
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you'll get it one day.

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But burg forever lives on

kindred rover
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can someone review my ticket, it's urgent

cyan helm
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If I put my pc specs in here can someone tell me if it’ll run the game ok?

eager goblet
#

why is the build server so laggy now.....

harsh harbor
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IDK MAN Someone probably lagging it

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She needs some help

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Our main dev for minigames got hired by facepunch

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so we havent had time to work on it more

eager goblet
#

any chance yall can eventually split the build server from the others later down the line?

harsh harbor
#

why would we do that?

eager goblet
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less lag?

harsh harbor
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Every lobby is its own server

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splitting it to one server would introduce more lag

eager goblet
#

youre running all these services on a single physical server

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no it wouldnt

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theyre all vms on the same physical host

harsh harbor
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no they arent

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lol

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They are all physical servers

eager goblet
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then youre over paying bud :/

harsh harbor
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A single server we used to have

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Yea Minigames cost over 3k a month

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with machines

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:))

eager goblet
#

what cpus are they using?

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sorry i work in it

harsh harbor
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3000 series and some Xeons

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50 pop servers dont need powerful machines

eager goblet
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it doesnt make sense then

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50 pop shouldnt be lagging like this

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if it's not the hardware then its the code :/

harsh harbor
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Rust wasnt meant to load thousands of entities

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what we did is very hard to do

manic plinth
eager goblet
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i mean sure but look at your weeklys and monthlys

manic plinth
#

you guys should fix your laggy servers @harsh harbor

eager goblet
#

they do it and dont lag this much

manic plinth
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have you considered that build servers add thousands of entities in a few seconds

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and monthlies/weeklies don't?

eager goblet
#

you might even be able to argue that the build servers have less entities since no animals and items such as weapons

harsh harbor
#

Creative loads thousands of entities

manic plinth
#

😮

harsh harbor
#

Rust doesnt like that

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We are aware it can lag at times but it all depends what people are loading in

eager goblet
#

yea sorry im not trying to be a dick like him

harsh harbor
#

I understand its frustrating but you simple dont understand how rust works

manic plinth
crystal pebble
#

ye someone ban that GK kid

eager goblet
#

no i do

harsh harbor
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From your answers

eager goblet
#

i can send you my linked in if you want

harsh harbor
#

you really dont

eager goblet
#

lol

harsh harbor
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and im trying to tell you that

harsh harbor
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Knowing computers vs knowing rust is not the same

eager goblet
#

i literally worked for several game developers bruh

manic plinth
eager goblet
#

no its not gk

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im pretty sure if he has the hardware he says he does, its bad code with the gui/setup of the build servers

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more than likely a memory leak from bad coding

harsh harbor
#

lol

eager goblet
#

hey you said i didnt know what i was talking about

harsh harbor
#

If it was a memory leak

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we would be saved

eager goblet
#

why does it get progressively worse as the day goes on?

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and gets better after a reboot?

harsh harbor
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yes bad code

eager goblet
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just because hes a good coder doesnt mean that it cant have issues... hence updates...

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even the best find issue with their code bro

eager goblet
#

again im not here to be a dick

harsh harbor
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It doesnt get worse through the day

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I can see everything

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I know what the issue is

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Its called Rust doesnt like it and we can try to slow down build loading to help prevent it

eager goblet
#

yea i understand you have fancy graphs

harsh harbor
#

but its not so simple

eager goblet
#

mkk man

harsh harbor
#

Well you dont understand what you are talking about and being one of them people who think they know when they dont

eager goblet
#

right

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ive worked at places like ncsoft, adobe, arenanet and so on

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but i have no idea what im talking about

harsh harbor
#

Congrats and we have worked inside rust code for 6 years

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and built the most advance server in rust

eager goblet
#

thats it?

harsh harbor
#

something others dont know how to do

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and Ive worked with devs with more experience then you can imagine

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You dont know rust

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u dont know how it functions

eager goblet
#

youre right

harsh harbor
#

I bet you havent even opened the code base

eager goblet
#

i agree

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but the logic doesnt change

harsh harbor
#

lol

eager goblet
#

ask your devs if im wrong

harsh harbor
#

We are all laughing

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so yes

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you are very wrong

eager goblet
#

im sure you are bud

harsh harbor
#

Please feel free to make a server yourself

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and do it better

eager goblet
#

i have 3

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lol

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idk why you got all defensive bro

harsh harbor
#

Then go play them

eager goblet
#

ive been stating from the start i wasnt trying to be a dick

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youre the one who came at me with the i dont know what im talking about when all i was legitimately trying to do was help

harsh harbor
#

Its not about "Not wanting to be a dick" its about u thinking you understand when you clearly dont

eager goblet
#

hands down your gui and everything is the best

#

i dont have to prove anything to you bud. my paychecks and resume says otherwise

harsh harbor
#

Congrats

eager goblet
#

anywho man

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im not going to argue with you

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i came to try and help

harsh harbor
#

Go take your paycheck and resume to someone who cares, Maybe facepunch can hire u to fix there shit code

eager goblet
#

and its clear youre not looking to do that

#

their*

#

gl to you bro

stoic blade
#

"Trying to help"

barren briar
#

Me when ticket

#

Damn wait so was burg alert like bad?

graceful mantle
#

Homie is agruing that build servers have less entities????????????????????????? U must of never met someone like a masterbuilder from fucking The lego movie

lofty lagoon
#

where do i report

graceful mantle
#

I have a build that literally lags everyone on the server

#

@lofty lagoon

unkempt ermine
worldly arrow
#

i just got banned on rusticated for hacking but i am not hacking xdd

harsh harbor
worldly arrow
#

just made a ticket, can anyone check it pls

#

bro this ban makes no sense for real

hushed parrot
#

how do i talk to an admin

neat totem
#

Sup?

hushed parrot
#

now i could be wrong and i dont know how to do this and i dont even kno if this is the right way

#

but i want to report a hacker

#

i also got clip evidence if needed

unkempt ermine
oblique dragon
#

I can't seem to build anything on the build server anymore, nor can I load in my own plots

harsh harbor
#

Amazon storage which we use is having issues currently

oblique dragon
#

Right got it

#

Ty

supple knot
#

Is there admins for this server?

crystal pebble
#

Yes

supple knot
#

lol

#

Site is nice.

#

#20646

ionic walrus
#

OI ADMINS

#

AU build server

#

some kid putting car in my base

harsh harbor
#

Private your plot

static prism
upper sundial
#

Syko

neat totem
upper sundial
#

I will but don't get why you can't just sort it out

#

you've seen my message :/

terse portal
#

is there any rule about how long can you be doorcamped

#

its already been 2 hours cant leave the base

thorn merlin
#

theres a cheater in us minigames

harsh harbor
hearty drum
#

When will the eu trio monday map be out?

karmic sage
#

how does one claim the giveaway rewards?

harsh harbor
#

Ill be dming everyone

karmic sage
#

ah I see ok thankyou

sinful geyser
#

i need help with a door that i cant remove

ancient radish
#

Lookng for an admin on 2x trio

harsh harbor
ionic walrus
#

How do I get the discord kit?

outer pasture
quick saffron
#

Cheater on rusticaed sandbox squad 1 ID 1

stoic escarp
#

i got a music spamer 6 hours out of my base in rusticated thursday 2x

#

what can i do?

#

theres an admin here?

#

adminsss?

harsh harbor
#

Mute music in your settings

magic seal
#

anyone know why my mouse sensitivity wont change

unreal flame
#

Builder's Sanctuary says it's partnered with Rusticated and I can't find their Discord. Do I send a message here, or anyone have suggestions? I purchased a lifetime VIP for the Builders Sanctuary Premium and can't access it still.

harsh harbor
#

We are only partnered with the browser nothing more

#

You need to contact them

unreal flame
#

Ok thanks, just checking, damn. yeah thats my issue, no way to contact them lol

harsh harbor
#

They have a discord somewhere

unreal flame
#

Yeah their website says link isnt valid, I'll keep looking. Appreciate the assistance.

#

I'd prefer to use Rusticated since the admins are always really helpful and servers are stable. I just wish I could use a pump on Rusticated for farming.

harsh harbor
#

Currently can use watch catchers I think

#

but pumps are on our list

unreal flame
#

ah ok, thanks. Appreciate it.

unkempt snow
#

what are the rules about people with vac bans

unkempt ermine
#

We only care about rust bans

unkempt snow
#

so someone who cheated in one game can play on your servers and possibly still be cheating

#

makes sense

neat totem
#

Why shouldn't they be able to play?

#

VAC bans have nothing to do with Rust

#

You can get VAC banned for a lot of stuff besides "cheats"

unkempt snow
#

And a good majority of the cheaters that get banned via f7 reporting have VAC ban records on their account. but what do i know 👍

neat totem
#

Actually most of them don't have VAC bans

plucky crow
#

Can I Use the bind of the water on this sv?

restive marlin
#

what time is the wipe on eu trio Monday?

#

why is it already written that wipe

#

?

neat totem
neat totem
tall vapor
#

I wanted to play on the server Trio Monday wipes but says that I have a ban on "Hacking 6106" I have never had rust cheats on my computer, please help

dire igloo
#

if i bought VIP for the wrong server is it possible to swap it over to the server i meant to buy it for?😅

dire igloo
#

no

#

i bought for eu trio but meant for eu trio monday

#

relized it when i looked at confirmation email

cloud seal
dire igloo
#

alright

hardy condor
#

i bought vip for eu trio mondays and still got queue??

pallid trout
#

How to upgrade workbench?

neat totem
#

You need to craft the "Next level" workbench

cloud seal
pallid trout
neat totem
#

Imagine that you have the level 1 workbench, you need 500 scrap, 20hqm and some metal frags to craft the level 2 workbench

pallid trout
#

i am playing on 2x Eu

harsh harbor
#

You used to be able to put the Level 2 inside the level 1

#

but not sure if it sitll works anymore

pallid trout
harsh harbor
#

No all it does is autoplace your level 2 where your level 1 was

#

Rust used to not allow you to pick the benches up

#

so was our feature

pallid trout
#

oh ok

#

thanks man

thorny sparrow
#

e yo

#

can i have the us trio monday ip?

#

thx

covert terrace
#

my mate is currently in traffic speeding running red lights to get home in time for wipe

#

any chance you can make trio monday wipe 5 minutes later?

neat totem
humble osprey
#

teamers on bedwars

neat totem
sterile sail
#

how long it finna take for my ticket to get responded to lmao

gray canopy
#

yo can i have some admin help with something?

#

@harsh harbor

#

@buoyant shard

#

@abstract vale

harsh harbor
#

stop @ staff

gray canopy
#

sorry

harsh harbor
gray canopy
#

nah its not trying to report someone

#

like

#

nvm

#

i just need an admin

neat totem
#

Sup?

gray canopy
#

can you get in vc / join server and talk in game

#

so i can explain?

#

can we vc

neat totem
#

We do not offer voice support

gray canopy
#

nah like itll be quick, i just need to share my screen or something to show you

#

like

#

its nothing that i can use a ticket for

neat totem
#

As I said, we do not offer voice support. Even if I wanted to, I'm not home

gray canopy
#

DAMN

neat totem
#

Write it here or create a ticket

gray canopy
#

ill buy vip+++++ if u help me

#

i cant exactly describe it or write a ticket about it

neat totem
#

if you write it here or create a ticket I'll help you

gray canopy
#

ok this is me writing it here (the map is bugged and im confused about it)

#

like

#

i legit just need to show you

neat totem
neat totem
rugged ermine
#

any staff available to dm i got a EAC ban evader on your server

harsh harbor
#

Sure dm me

foggy pasture
#

Can u build tcs outside other teams base?

gray canopy
#

can u help me in the sandbox server

#

ive been here for 2 hours

#

i need help

weary wind
#

When does the mondays 2x wipe?

neat totem
#

In 30 minutes

weary wind
#

Thanks

pallid trout
#

I just killed a bear on 2x eu mondays and it dissapeared

neat totem
#

That's Rust beeing Rust

pallid trout
#

i really needed it 😭

brittle island
#

Killa, is it in any way possible to add a big shiny "Start New Build" button on the creative? Not under "load"?

I hear from ppl often how they accidentally delete everything they were working on because just logging in and starting building doesn't count as a "new build" etc

harsh harbor
#

Well its not suppose to let people build without creating a build haha

#

its a bug

#

suppose to tell u to make a build

brittle island
#

Fair enough

harsh harbor
#

Honestly no idea why it happens we have looked many times

brittle island
#

why not just have an instant popup "start new build" button when u get in your plot

#

that way u circumvent the bug, mostly

#

because people will click it

#

Or a dual button, "New Build" / "Load Base"

#

Anyway, just ideas. I have no idea about programming or how it works.

Much love

harsh harbor
#

When its the first time you join the load UI appears

#

people just close it

#

We thought about just starting people with a default build

#

Creative needs a lot of help its suffering but I currently dont have the dev power atm to do anything about it

#

My main dev got hired by facepunch so we are scraping along the best we can currently

prime osprey
#

@harsh harbor When you buy a mini copter in rusticated trio monday they give you 2

#

instead of 1

harsh harbor
#

o interesting i might know why

prime osprey
#

Becasue you change the position

#

of the heli

#

in new outpost

#

but the past location is not disable

harsh harbor
#

is this a EU server

#

or US

#

@prime osprey

prime osprey
#

EU

#

maybe if you change in both servers

harsh harbor
#

Yea ok I fixed it already then just wont be fixed until wipe

prime osprey
#

should be both

harsh harbor
#

I think

#

US should be fine

prime osprey
#

2x1 in Helis hahahahah

harsh harbor
#

Ill see if I can fix it

prime osprey
#

Okay

harsh harbor
#

Thanks for letting us know

prime osprey
#

Your welcome

brittle island
harsh harbor
#

😛

#

Yeaaa maybee

brittle island
#

It's fine, those are the only 2 logical choices anyway

#

Anyway 🙂

small flint
#

There are never any mods in the actual game, why?

harsh harbor
#

We cant be on 20 servers always?

#

We can see chat in discord

#

and we have tickets for reporting

#

Where u can speak to a admin directly

vernal kestrel
#

@harsh harbor There is a major bug in the game need to be hotfixed are u there?

harsh harbor
#

We are aware of 2 helis

#

Already tried fixing it with a plugin

vernal kestrel
#

Yess I hope this gets fixed thats insanly stupid

harsh harbor
#

We have tried currently havent figured it out

vernal kestrel
#

Alright best of luck with that

rose narwhal
#

#🆘︱support there is a group of extremely racist russians @J19 on trio monday! they have a sign on their base that says the n word.

#

Na Vanilla servers monday trio

haughty river
#

is insiding banable?

harsh harbor
#

no

haughty river
#

okay

small swift
#

may I ask why? guy joins our call, we build a base, then he kills us and takes the base.

fresh kindle
#

can someone check my ticket please?:)

burnt sleet
#

I know no one will probably help me with this but I was banned for "cheating" pretty sure it was because of a unlock tool for modern warfare and I love this game and have never cheated in it I know everyone will say no one will help a cheater which is fair even though I didn't cheat but I would like to know if there is a way to play the game again. please.

burnt sleet
#

i did 23 days ago and they have not reaponded

crystal pebble
#

Can take a few weeks if not longer

burnt sleet
#

👌🏼

#

it says like 3-14 days i guess that’s not reliable lol

crystal pebble
#

The general response time may vary from 3 to 14 days

#

Doesnt mean they 100% always answer between 3-14 days

burnt sleet
#

that’s fair ppl get banned a lot

#

i honestly don’t think i’ll get unbanned but i hav hope which i shouldn’t

stone coral
#

hello admin i suspecting people to team in a trio server

burnt sleet
#

also at the time I was game banned I was on one of your servers but I assume it wasn't a admin because it said steam auth so maybe it was I have no idea. Pretty sure it was a 2x trio US.

buoyant shard
brittle island
#

One more little thing

#

it seems that posting rsc.td links on discord won't open the base "picture" anymore

#

works on web browser tho

crystal pebble
#

Wait for an answer on your appeal

frank vigil
#

so mnay cheaters near launch on 2x mondays please help

#

kid is p2 quad headshoptting 200m

crystal pebble
static drift
#

How do i get in contact with a server admin?

crystal pebble
#

By talking in here to creating a ticket

coarse canopy
#

i cant load my builds or do anything on the creative server

ruby copper
#

I cant even load into the bedwars server

frosty gate
#

report tickets arnt working

harsh harbor
#

Cloudflare was down

#

everything is still coming back online

frosty gate
#

is there not ban for association with hackers on these servers

harsh harbor
#

If its a group limit server yes, if its not we determine if we think the team knows then we decided if we think they should be banned

frosty gate
#

ohh this team def knows LMAO

#

and i put in a ticket and no response

harsh harbor
#

Well half the internet was just down

frosty gate
#

theres two of them with game bans

harsh harbor
#

legit website just started working again

frosty gate
#

ohh my apologies killa i didnt know it was all down

spiral beacon
#

Is there anywhere i can see banned people

#

There's a trio that was shooting through walls and i wanna seen if they got banned

gleaming relic
#

i droped sheet metal and it got stuck in texture

unkempt ermine
gleaming relic
#

why i cant use sort button?

#

i already logined

mossy charm
#

hello

#

my friend is stuck

#

pls help

#

@unkempt ermine

#

@abstract vale

#

@supple shoal

#

@outer pasture

#

@neat totem

#

@harsh harbor

#

@crystal pebble

#

anyone?

#

aight bruh im off this server

neat totem
#

There's no need to tag every staff

#

What server?

#

2 minutes and you already started to freak out, chill

frosty gate
#

Can someone fucking ban this kid hacking @ionic pier

neat totem
frosty gate
#

i have but ive been getting shunned by admins and not doing anything about it

#

and now they tc griefed us

#

@ionic pier

silver tide
#

i’m trying to end my monthly subscription but i’m not sure how to can somebody please help me

#

someone call me on discord asap to show me how thank you

frosty gate
#

@ionic pier may i please get my tcs back, since im being griefed by a hacking team

silver tide
#

@neat totem im on there right now

neat totem
#

Did you followed those steps?

silver tide
#

yes

#

on my phon i see the subscribtion and all that

#

but on my computer nothing

#

can u call me for 5 minutes i gtg to work but im trying to solve this now

storm glen
#

yo how do you get your sub out of a bay

#

i have plenty of fuel

neat totem
storm glen
#

and its in the fuel storage

silver tide
#

o my god

frosty gate
#

can i get help please

silver tide
#

yes

neat totem
silver tide
#

can u guys wait please

neat totem
frosty gate
#

i placed a ticket

storm glen
#

it wont move

#

i can go up and down @neat totem

frosty gate
#

with proof

storm glen
#

but not forwards or backwards

silver tide
#

@neat totem please focus my real life moeny issue and not the server right now p[lease

neat totem
neat totem
neat totem
silver tide
#

i want u to get on a call watch me stream because i dont see where it says account i only see profile

storm glen
#

i dont think so

neat totem
storm glen
#

it just wont move anywhere else besides up and down

silver tide
#

do u wanna sign in and do it for me then

#

jesus christ you guys havae taken 90 dollars frm me and i dont even plat the game anymoe

neat totem
neat totem
storm glen
#

nah thats fine

silver tide
#

i have work in 9 minutes how hard is u tralking

#

to me telling me what to do

#

s

#

so u guys can stop taking my money

neat totem
#

That's how you do it, there's no other way to do it

neat totem
silver tide
#

ridiculous

#

figured it out myself thanks for the admin help thoiugh

neat totem
#

No worries

neat totem
wheat tinsel
#

Pls unmute me in game

unkempt ermine
tulip wave
#

i create a ticket for eu trio monday

proper sedge
#

how do i get an admin

ivory mantle
#

i need a admin

neat totem
#

Sup?

ivory mantle
#

somebody is cheting

neat totem
ivory mantle
#

i already do it 2 hours ago

#

and y cant play beacause i stay on is roof

neat totem
#

You need to wait for an admin to be available and check the ticket

frank vigil
#

hackers are still on 2x monday right now

smoky parrot
#

i need help bc my base is decaying even tho its inrange of tc and theres mmaterials in tc

ionic walrus
#

i need mod

#

like quick

proper sedge
#

me and nemesis need anj admin

#

theres a hacker

ionic walrus
#

he is booting everyone on server

proper sedge
#

ive been waiting for ever

harsh harbor
proper sedge
#

for icket

#

ive been waiting

#

and hes messing up my pc

harsh harbor
#

Hacker isn't booting people it's due to server maintenance in our hostings New York PoP

proper sedge
#

no no

#

hes doing it unpurpose

#

we are the only team getting booted off

#

because we were fighting him

#

hes doing it

harsh harbor
#

No you aren't multiple people got booted

#

A hacker can't just boot you

#

Across all our severs people got booted

proper sedge
#

then why is it just me and a team?

proper basin
#

yo killa

#

are the US medium weekly servers down?

#

like i cant connect it keeps sayin timed out

harsh harbor
#

Hosting currently is doing server maintenance on New York pop. So seems some people got Dced

proper basin
#

crap

neat totem
quiet inlet
#

Is there an ETA on this being one?

#

I know its a game and all but like... affects some players more than others obviously 🙂

#

At a minimum can you "announce" its occurring and when its done?

harsh harbor
#

It wasn't suppose to really effect anything, it seems to be back to normal now

quiet inlet
#

I mean I just got disconnected.

harsh harbor
#

The maintenance has been going on for over 6 hours now. First issue we seen from it

quiet inlet
#

It seemed to start like 30 min ago but has been... far more frequent as of the past like 5-10 min

proper basin
#

lets me boot up

#

same here ivellos

#

but yeah lets me boot up half way thru "timed out"

quiet inlet
#

yeah still occuring

proper basin
#

great lets me login

#

and then fuckin kicks me

quiet inlet
#

just got disconnected again

proper basin
#

same

#

tf is going on bruh

#

what type of "maintenance" does this

quiet inlet
#

100% not Killa or RCs fault

quiet inlet
#

But yeah its occuring

undone rover
#

i keep timing out on trio mondays

proper basin
#

everyones timing out

#

fkin servers are aids currently ig

quiet inlet
#

Anyone who routes through NY at least.

harsh harbor
quiet inlet
#

I see him typing in Announcements so Ill take that since its out of his control 🙂

proper basin
#

yo killa

quiet inlet
#

Thank you.

proper basin
#

i cant login with my steam i have chargebacks on my acc and it doesnt let me log into 3rd party sites, are u still able to give me the ability to use vpn?

#

@harsh harbor

#

i made a ticket killa

unkempt ermine
opal tangle
#

how can i report a 4 team on trio server

crystal yarrow
#

i need help on us trio monday wipe, my submarine is stuck and i cant leave my base. its gliched out andf i cant enter it

quiet inlet
#

Verifying
All maintenance steps are now complete. Monitoring for any issues from the maintenance

#

Hopefully true 😛

frank vigil
#

Killa please someone ban these cheaters

#

you banned them yesterday he made a new account and is cheating again

#

sensation is his name 2x mkondays

#

cant even do nothing cause they are cheating

neat totem
quiet inlet
#

Still getting disconnects:-\

#

Less often buyt figured I would call it out

undone rover
#

same

sour gull
#

fix us main we keep losing stuff

ancient moat
#

Fix sandbox, server freezing

trim sundial
#

Still getting perma-timed out on US trio mondays

quiet inlet
#

^^^^^

#

Is there any communication going on with the provider? I see that they are in "monitoring" but It looks like a few people myself included are still having timed out issues.

Thanks!

frank vigil
#

still cheaters and nothing is happening

spice estuary
#

Maintenance is completed but still disconnecting unfortunately

quiet inlet
#

Yep saw the update and Just got disconnected again.... ^

harsh harbor
#

Yea I see other servers complaining to them. They are looking

undone rover
#

if i make a ticket can i maybe be aloud to use a vpn?

harsh harbor
#

If your account meets our requirements

undone rover
#

ok i made a ticket

#

❤️ Killa

spice estuary
#

Might want to look into better hosting if possible. I know issues like these happen but there's also a lot of rubberbanding issues that you guys haven't been able to see from your end so I think its just the host? I don't think its the machines

final swallow
#

why am i timing out of trio mondays

quiet inlet
#

Some sort of server Maintenance that was going on, that has since completed, seems to have caused some issues for people who route through RC's NY hosting I guess?

harsh harbor
spice estuary
#

unlucky I guess

#

I guess it could be the machines idk

harsh harbor
#

The rubberbanding is when we have high pop and FPS drops due to like cargo coming out

#

We lower pop to counter it

#

as you see US Monday is now at 400

#

its also because Trios share a machine with another server

#

Monday and Thursday trio are on the same machine.

#

We have dedicated 129000k's on order for each of them

#

While currently they share a 10900k

#

We push performance to the best of our ability on all our servers while making sure FPS stays up.

#

Sometimes cargo comes out and just ruins a servers performance but we try for that to not happen.

#

The hosting had schedule Maintenance today. I didnt think it would even affect us so I didnt even make a announcement

#

Trust me Ive been with almost every host in rust. I've been running servers and have fixed game breaking issues in rust and have multiple plugins to improve rusts performance. We know what we are doing. If the hosting is shit I would have switched to someone else again. This is the best hosting in rust for attacks and lately even stability. We have tanked 1tb attacks alone here while we would be fully offline anywhere else.

hasty badge
#

Hi @harsh harbor I know that on Trio monday, Cargo, chinnok et Heli are relatively at the same time, I am no expert but laying them out in time would maybe help??

harsh harbor
#

We cant control when events come out on officials

#

Server has to stay vanilla, Heli doesnt really effect performance only cargo does.

#

Cargo shows to every person on the map no matter where they are. That is a lot of network traffic being sent to all players

#

which causes performance to dip

#

I legit should have new machines for the trios sometime this month hopefully

hasty badge
#

oh okay

#

Thank you

#

Heli is jut really bugged out all the time too

novel canopy
#

Is there an ETA for tickets btw. Just wanted to know because we're currently getting door camped by a 4 man team on a trio server. Also one of them might be cheating but we aren't 100% sure

lilac hazel
#

^

#

is there any active admins?

harsh harbor
#

We do them as fast as possible

frank vigil
#

@crystal pebble hey my ticket was closed but did the whole team get banned??

#

do yall ban for assoc.

#

@harsh harbor

#

do yall ban for assoc.

harsh harbor
#

Please don't @ staff.

frank vigil
#

ok sorry

harsh harbor
#

I don't know the answer as I didn't even handle your ticket. It all depends on if we found alt if they we actually cheating and or if it was a group limit server or not.

frank vigil
#

ok ty

rain flame
#

why can't my friends use the sort option they bought vip and authorized on discord?

frosty gate
#

why is the people that are playing with cheaters, still on the server playing when they know they were cheating

buoyant shard
frosty gate
#

why do i need to create ticket if his entire team that he knew was cheating got banned

#

just have cheaters on ur server then

#

@buoyant shard

buoyant shard
#

You make a ticket so we can keep track of it and look into it properly.

loud grail
#

where can i buy a mini

frosty gate
#

once again, he is still hacking, placed numerous tickets and nothing happens

harsh harbor
#

If we find him cheating they will be removed

#

You act like we like cheaters

#

We legit spend all day trying to catch them

frosty gate
#

no im just confused with how theyre not banned for association

halcyon bramble
#

cant send a report but hacker on us trio

atomic stag
#

where can i see map for upcoming wipes

crystal pebble
#

New map votes start 24 hours before wipe

cinder stratus
#

rusticated us 2x vanilla has a cheater blatently cheating

harsh harbor
cinder stratus
#

i

#

dont want to sign into the website sorry

#

should make discord tickets

#

he is name spoofing or something so i cant report him in game

harsh harbor
#

Discord is limited, steam is a trusted source to login

#

Not sure why you wouldn't want to but sure

#

F7 him and hope a admin gets him then. Tickets notify all admins.

cinder stratus
#

cant find his name in the list sorry holmes

dark haven
#

I can't see the map vote (us servers) how can I fix it?

neat totem
#

The map votes only start 24hours before the server wipes

coral portal
#

I want to join your server but i get this : Authentication timed out 1/2

slate dock
#

these guys on the build server are basicly ddosing it by swtiching between megabuilds every 30 seconds. Is this banable?

neat totem
neat totem
slate dock
#

they logged now its whatever

versed rapids
#

ive been waiting for 3h with my ticket

harsh harbor
#

We are pretty backed up atm

#

We are working on it

sleek agate
#

administration

candid wyvern
#

How can i take rol? I've got VIP.

sleek agate
#

@neat totem

unkempt ermine
sleek agate
#

I was banned on the server for nothing , how is this possible , there is no reason

ancient jetty
#

probably some reasoning

unkempt ermine
edgy marlin
#

What is happening to 2x vanilla mondays its been offline for a while now

harsh harbor
#

Having issues with the update

#

still working on it

deft yacht
#

eu odd jr

#

offline

#

can u start the server?

dense oasis
#

um

#

why is the 2x us mondays down

echo totem
#

they all are down

dense oasis
#

damn

raw horizon
#

2x Us Mondays still down. Others are up

ionic walrus
#

damn us monday i had 200k sulfer smelting

dense oasis
#

does anyone know what time it will be back up

harsh harbor
candid wyvern
unkempt ermine
#

No problem.

candid wyvern
unkempt ermine
#

Should be automatically changed to blue.

#

Unfortunately you cannot change it to another colour.

candid wyvern
#

Is this for VIP or not? I don't understand sorry

wet escarp
#

Do you have an eta on when they will be back up

harsh harbor
unkempt ermine
#

Should be up now. I see people joining the servers.

candid wyvern
#

I'm joining too

unkempt ermine
candid wyvern
unkempt ermine
#

No problem at all. Glad I could help.

winged relic
#

hi

#

whats happen with cargo 6 hours

#

trio moonday eu

harsh harbor
#

Server restart timer isn't accurate

lyric atlas
#

is not being able to access car vehicles a known bug? after restart I cant hop in any modular vehicles

winged relic
#

@harsh harbor and the real time?

harsh harbor
#

After restart the timer goes to 0

#

Then it's 3-5 hours for cargo I believe

winged relic
#

oky

#

thanks

carmine verge
#

@harsh harbor yo killa how do i cancel my subscription

sinful dove
#

anyone know why i could have gotten timed out in the au sandbox server?

#

nvm

spring mesa
#

is it happening to everybody?

harsh harbor
#

?

winter orbit
#

whoever is admining the creative server needs to ban whoever is in A17

#

No idea how to even get an admin on the creative server, but the lag and crashing is out of control

rain dust
#

w mods

waxen thunder
#

minigames server is lagging like crazy

#

well bedwars is

harsh harbor
#

You need to get a players name so we can take a look

lament ember
#

any idea if there is a way to get an autosave file from that last crash

#

just lost over an hour of progress

lucid citrus
#

Help me, bag or banned. Error EAC banned

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idk what is it. i am never play with hack

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admins help pls

neat totem
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What message does it show?

lucid citrus
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Disconnected: Banned: EAC Gamebanned #19819

lean tulip
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ban

neat totem
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?

zinc silo
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where is server white wipe.?plz

neat totem
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White wipe?