#🆘︱support

1 messages · Page 115 of 1

harsh harbor
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Please make a ticket and we will come to you

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Fastest way to get a admin

prime osprey
#

Tomorrow wipe at what time?

maiden lava
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is there anything i can do about it

harsh harbor
#

no

maiden lava
#

pls

harsh harbor
#

If u are banned from tickets

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its for a reason

maiden lava
prime osprey
harsh harbor
#

Bro

prime osprey
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ty but at 20:00 there is a update no?

maiden lava
#

i never cheated and got banned

autumn musk
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i need admin

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regarding cheaters that built base next to mine

harsh harbor
maiden lava
harsh harbor
#

Told you the answer multiple times

desert flicker
#

when does rusticated solo/duo wipe

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2x

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@harsh harbor

crystal pebble
chilly talon
#

I have been charged the last 2 months for skip queue. how do i cancel it I haven't played in 3 months

neat totem
chilly talon
#

ty

cinder hamlet
#

hey admin , i cant find vanilla servers . i tried to do the f1 connect and didnt work , any solution please ? thanks

harsh harbor
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That means your connection isnt strong enough to connect

cinder hamlet
#

i have this issue since yasterday , my connection is the same and i was playing normal , i know this problem is from my side usually , but is there any common solution ?\

harsh harbor
#

Reset your router?

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Idk

past wing
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@harsh harbor the hacker is now on server that shoots bow rapid fire

neat totem
round snow
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what time tomorrow wipe and bp wipe

crystal pebble
round snow
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EU 2x vanilla

crystal pebble
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No BP wipe tomorrow

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Force is once a month on the first thursday

wary crypt
#

Hi all, tell me what time the wipe will be tomorrrow ?

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Thanks

neat totem
signal flame
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Any moderator?=

noble kestrel
#

Any admin?

#

I got bug on underlab water

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anyone can help me?

harsh harbor
noble kestrel
#

I sumbit ^^

cold shard
#

how do you give someone permissions on sandbox?

harsh harbor
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./friend add

neon jewel
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can an admin plz dm and help me i cant create a ticket it wont allow me

autumn elk
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eu thursday, you can literally craft everything without workbench if you have bp

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fix it plz

neat totem
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Are you sure? Because that's not really possible

autumn elk
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nvm, sorry

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looks like you can

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but it doesnt allow u

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it doesnt say that you need workbench

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but if you try to craft u cant

green ravine
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Would like to ask why I can't build is to open something?

iron timber
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guys, if i connected server and play some times.I have a time to reser my pc?
I have time not to get in queue?

mystic trench
#

When is rusticated us main going to wipe today? Because there is a forced update?

harsh harbor
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servers will update at 2pm, wipe isn't until 3pm

slow lichen
#

hello anyone can help with the store problem?

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i send the ticket already 30 mins ago

iron timber
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when will eu trio server restart thursday?

lusty canyon
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EU 2x Vanilla rubberbanding and with bugged horses, needs a reboot

iron timber
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why is it impossible to ride horses, which causes all players to teleport?

neat totem
#

Facepunch pushed a server update to latest unity which hurt server performance. The update on 1:30 hours should revert this change and make it better

lusty canyon
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server update or client side update?

iron timber
#

What time zone will the update be in?

neat totem
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The update is in 1:10 hours

neat totem
dire root
#

is VPN allowed ? i didnt find anything about it in server rules

supple python
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for vanilla 2x thursdays is there a bundle with queue skip, skinbox, sil, sorters?

wise linden
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where do i get verified?

solar osprey
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is wipe happening at 2 or 3

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for US Trio

wise linden
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a

supple python
round ruin
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does q skip include skin box or nah

ionic walrus
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the wipe its in next 30 min or 1hr:30 ?

harsh harbor
harsh harbor
edgy oyster
#

how can i activate my que skip

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nvm

cunning moat
iron timber
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when will be restart eu trio thursday?

harsh harbor
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Very soon

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Waiting for the update now

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Facepunch postponed the update

wise linden
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how to do the discord verify pls

alpine stirrup
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type !login.

wise linden
#

sweet tty

alpine stirrup
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how long till restart

crystal pebble
ionic walrus
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whats ip for thursday 2x vanilla

unkempt ermine
supple python
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how long does it take to get my skinbox

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after buying

crystal pebble
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Should be instant

ionic walrus
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wheres website for vip

crystal pebble
silk cedar
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i have very bad connection in my country

silk cedar
twilit harbor
silk cedar
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🙂

old dagger
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So whats the team size on US 2x Vanilla (Thursday)?

buoyant shard
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^

flat tangle
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are there any active admins ?

crystal pebble
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Yes

pearl copper
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My friend got banned for no reason

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Can someone help

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With this

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Hello admins

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I want to see proof

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Hhhheeellllllloooooooo

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Admins

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Are you ther

crystal pebble
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We can not discuss someone elses ban with you

pearl copper
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K

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He said he is perm ban from tickets

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And idk why

crystal pebble
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If he is then there is good reason for it

pearl copper
#

Can you in ban him

crystal pebble
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If his tickets were blocked it wasnt without reason

pearl copper
#

So he can text a ticket

crystal pebble
#

Whats his steamid?

pearl copper
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I will see

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DZ on your tree or doorcamper

crystal pebble
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Im gonna need a 64-ID

pearl copper
#

what is that

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76561199155211315 this

crystal pebble
#

Right, well their ban will stay and tickets were blocked and will stay blocked

pearl copper
#

the ban why he got ban

crystal pebble
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We can not discuss someone elses ban with you

pearl copper
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i need proof

robust talon
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@crystal pebble

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i need proof why im banned

crystal pebble
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No, you dont

robust talon
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@crystal pebble why am i banned i will not fucking give up

crystal pebble
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Stop cheating

covert kelp
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I have a question, if i bought 2 month passes, does it stack on top of each other? So now I would have 2 months?

urban kestrel
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Noellerp can u please respond to my ticket

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#20123

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@crystal pebble

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i am just trying to be respectful and figure out if we can get this resolved

latent snow
#

Hey are you guys working on your huge cheater issue in your bedwars server?

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there's like a ridiculous amount of hackers in there

covert terrace
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how long is priority to rejoin a server if you crashed

pseudo kite
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like 10 minutes i think

crystal pebble
crystal pebble
covert terrace
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He started joining a minute ago and it still says its negotiating connection, any idea what that might be?

zinc lantern
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how do i get unbanned on my main discord account, i made a mistake a while back and was rude to an admin after my vip i bought did not work

obtuse ridge
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hewy admin

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@crystal pebble

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oil has been down for like 2 hours on rusticarted main

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wtf

atomic shuttle
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Hello, I just purchased Rusticated 2x thursday vanilla VIP. Still cannot skip queue, have reset game a couple times.

crystal pebble
crystal pebble
atomic shuttle
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OH, I bought perks. wtf does that even mean lol.

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fuck

crystal pebble
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Perks means skinbox, sort and /sil

obtuse ridge
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ok @crystal pebble im just gonna wait and mabyue these degens will stop camping like pussys

atomic shuttle
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not sure what a skinbox is

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fml

obtuse ridge
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you can skin anything that has a skin

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if you know what im saying

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just type /skinbox

atomic shuttle
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just on this server?

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forever? lol

obtuse ridge
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no

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just for a wipe

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or however long you bout the skip for

pseudo kite
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yeah its lowkey a waste of money and makes zero sense to buy

ionic walrus
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Someone bought me VIP on a Rusticated server and charged back, but I got banned even though I had no control over him charging back.

crystal pebble
covert terrace
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How do you unmute players, like i muted someone and dont have his name in chat so cant click on it and unmute

crystal pebble
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chat.mutelist in f1

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then type unmute number

ionic walrus
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can i not send you my steamid and you can see whos pay pal it was

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i know the persons steam id and everything

crystal pebble
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Not gonna change the fact that it cost us money

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Someone will have to pay in order to get unbanned

ionic walrus
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I understand, but why don't you ban the person who bought the vip in the first place not me.

crystal pebble
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Because there is no way for us to tell who the paypal/stripe account belongs to

ionic walrus
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Ok thanks for your time

crystal pebble
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Transaction was made for your account

smoky oar
#

Is it possible to move a large furnace from a admin?

crystal pebble
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We do not interfere with gameplay, sorry

zenith estuary
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been in a 188player queue for 5hours

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still not in

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41more to go

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im so bored

ionic walrus
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i got in and after an hr i lost connection lets go

zenith estuary
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rip

sage grotto
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How do I verify on discord

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to use sort option

crystal pebble
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Link up your stuff

shell cape
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blatent rust scammer @safe eagle

rustic moss
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im so confused

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u cant use skinbox on vanill?

hallow coyote
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Admin

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kick pls and banned "Zeppy"

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cheats use

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@supple shoal@outer pasture@neat totem

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my neighbor, uses a wallhack and shoots in the head on cd. russian cheater.

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@misty umbra

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Server

neat totem
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There's no need to @ admins

quaint portal
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YO

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i just got chat banned for saying good

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in rusticated trio thurs.

unkempt ermine
prime osprey
#

In trio thrusday EU the boats doesnt make sound

outer leaf
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How to add a server whitelist public

neat totem
velvet bone
#

How long does it usually take for admins to reply? 😄

harsh harbor
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Asap

velvet bone
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pepe Okay

outer leaf
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What to do with a vpn that is prohibited

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@neat totem

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help

velvet bone
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Make a ticket

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my friend has the same issue

outer leaf
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Must buy VIP?

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...

neat totem
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No, just make a ticket

outer leaf
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how make a ticket

neat totem
outer leaf
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My friend VPN is not allowed

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Trouble you good brother

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@neat totem \

neat totem
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As I just said, create a ticket

outer leaf
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It takes 60 minutes

harsh harbor
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Your friend needs to create his own ticket

velvet bone
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Goes the same to me @harsh harbor ? even though i made one for him should he create a new one?

outer leaf
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Why you don't meet the requirement to add a whitelist

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@neat totem

tranquil pagoda
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I need to apply for a whitelist

half dune
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jo

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any adminds?

harsh harbor
half dune
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yeah ill make a ticket and wait another 10 hours to get him banned lmao

tight mural
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I usually takes like 15 minutes

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for them to respond

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not even lying

edgy oyster
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i have this ping warning what is it

lofty current
#

I can't report a guy in Eu Trio monday

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he is literally not dying in front of me

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afk standing still underwater

harsh harbor
ocean quarry
harsh harbor
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Just report what you know you don't have to have a recording

ocean quarry
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or he gonna get banned but still have all the loot of our boddy

quaint vortex
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Hi

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could you please help me? I'm trying to use vpn to connect on rusticated

neat totem
spring vessel
#

Hey could we get some help on 2x eu thurs

#

my group downed attack heli, recovered 1 crate and 3 just disappeared entirely, we were watching the entire time so it couldn't of been grubbed

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no way heli only would of dropped 1 so any help would be huge

drowsy stream
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so

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i got banned for "grow up" what does that mean?

harsh harbor
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means grow up son

drowsy stream
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do

harsh harbor
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idk open a ticket

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admin will take a look

drowsy stream
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So i got false banned then unbanned but i lost my mini due to getting banned mid air

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is there a way to get it back?

crystal pebble
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Are you Potato?

drowsy stream
crystal pebble
#

You never got banned, you disconnected, rejoined on a new session and got a fresh Nvidia IP that was banned

drowsy stream
wooden pendant
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bro i shot rockets did not go off gg

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do admins know why

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wasted them

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@harsh harbor

drowsy stream
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i died at labs and now my bodybag is stuck inside a wall?

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is there anyway yall can just give me the shit inside?

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died to cold kek

harsh harbor
harsh harbor
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where if u are crouched in a window

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or something

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it doesnt register

drowsy stream
lost dust
crystal pebble
lost dust
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/whitelist

oak kestrel
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did thursdays 2x crash?

worthy merlin
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yes

oak kestrel
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damn

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@harsh harbor did the thursdays 2x crash?

harsh harbor
#

back up any second now

leaden shoal
#

thursday 2x cargo is glitched out and not moving

harsh harbor
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Ill fix in a min

upper thunder
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How do you create a team in sandbox?

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./party invite username

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found it

harsh harbor
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Nice

torpid mist
#

is streamsniping still not against the rules?

harsh harbor
#

Correct but you can be removed for harassment 🙂

edgy knoll
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i need help

hazy sand
candid finch
#

Can an admin DM me maybe? kind of urgent

unkempt ermine
autumn shadow
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when does 2x solo duo trio wipe

hollow marten
#

have a clip of hacker flying on rusticated trio where sjould i send it>]?

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i submitted a ticket with evidence of guy hacking

idle helm
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Need admin right now. there is one blatantly cheating on eu trio thursday

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i think he is banned

harsh harbor
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:))

idle helm
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he didnt finish us

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so hadn o name

urban jungle
#

Killa could you dm me I have a couple of questions and you closed my ticket before I had time to ask

hollow marten
#

resubmitted more evidence @harsh harbor

crystal pebble
ionic walrus
#

@buoyant shard please reply dm

unique pollen
#

i have a bugged research table that i cant pick up my gun is stuck in it

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its not doing anything

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any chance of a helping hand?

harsh harbor
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and we can take a look

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when we get a chance

unique pollen
#

calm

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you know how long that could take?

ionic walrus
#

@harsh harborcould u please send me friend request or accept mine it is kinda urgent

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cant make a ticket no steam

astral hedge
#

@harsh harbor how do i claim my discord kit, i linked my account and reloged and it still says that i dont have permission to use it. thank you

cedar cave
#

bruh the amount of cheaters on this server

neat totem
cedar cave
#

ive made 2

tough perch
#

is the grafitti pack in permenant market or is it gonna be tradable?

harsh harbor
#

no idea

lavish forge
#

hey how i get the discord kit pack on moddet server

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?

toxic wharf
#

how long is a harassment ban

crystal pebble
#

Link up your stuff

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After you did that type /kit in game and you will see the kits

crystal pebble
toxic wharf
#

fr, so weird

atomic zephyr
#

can i talk to admin

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theres a cheater on us trio

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thursday wipe

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@crystal pebble

crystal pebble
atomic zephyr
#

i did

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i got the clip on the website

crystal pebble
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Then be patient

atomic zephyr
#

alright thanks

atomic zephyr
#

can yall ban him. everyone is calling him out now

frank hazel
#

Anyone here that is good at building???

mossy spoke
#

the solo/duo/trio us server is down what happened?

keen pasture
mossy spoke
#

ok thx

keen pasture
#

no eta on that atm. hopefully wont be too long just depends on how bad it is

ruby lake
#

any eta for the trio yet?

keen pasture
royal gorge
#

floating wood boxes on ice lake w19

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^US medium (vanilla)

quick saffron
#

On vanilla 2x Thursday what is max team ui

keen pasture
#

12 i believe

sterile plume
#

shaggy put in multiple requests can you please consider them

keen pasture
#

his most recent ticket was already answered

hasty dragon
#

Tacoman u tryna unmute me too?

#

please

#

I would like to frolic in game chat if possible

keen pasture
#

i dont see where you're muted, you were talking yesterday in chat and theres no mute between then and now

hasty dragon
#

I got perma muted

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like 2 months ago

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idk if u wanna know what I said but

harsh harbor
#

Shaggy causing issues again

keen pasture
#

i can look in to it

hasty dragon
#

No sir sorry sir genuinely no problems

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okay ty

keen pasture
#

I'll unmute you, no more shenanigans

hasty dragon
#

yessir

granite trellis
#

Hey i have a question. I linked my twitch acc to the website but when i try ingame to claim it, it wont work and i dont understand y.

#

so if someone could help me it would mean alot

crystal pebble
#

Not just have it linked

granite trellis
#

i did

crystal pebble
granite trellis
#

still not working nvm forget it

crystal pebble
#

Make sure to follow that

granite trellis
#

it says im followed

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and i did it on both of my accs and its still not working

crystal pebble
#

Well you need to follow us with the account you linked on the website

granite trellis
#

ya i did

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i followed u guys on that acc as well

crystal pebble
#

Try claiming it now

granite trellis
#

like i said i did it on both accs my blindsight one and the norben256 one

crystal pebble
#

It seems fully linked now

granite trellis
#

kk

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ty it finally work ty for helping me and sorry if i was being an ass i have covid and i get pissy ezly

#

so i am sorry

crystal pebble
#

You are fine

#

Hope you feel better soon

pine ibex
#

i opened blue room in water treatment and the door closed on me and now it wont open what do i do

upper sundial
#

some idiot on AU creative spamming furnaces and campfires lagging the server. Name: o'clock Plot: A15

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now spamming horses on my private plot. great

rugged iris
#

two kids spammin chat on 2x trio asking for people cords i cba to make a ticket just to get em muted check their chat logs or sum 76561198276425572 and 76561199089177214

spice jackal
#

I'm currently in a trio with two friends. They don't really come to play and think they're quitting this wipe so I want to go join up with two other people.

After I join them, if my friends come back can I leave that team and go back to my friends?

#

I will follow all rules with TC privileges etc

harsh harbor
#

No you can't join your friends again until wipe

dusty vessel
#

How do you get verified

reef flame
#

ADMIN

#

so my group was on large oil on rusticated 2x eu vanilla and the heavy scitenst heli is bugged on the helli pad and i got squished but when my friend went to loot it he died and now we cant get out stuff back

covert terrace
#

Is it possible for admins on any rust server to enable old recoil ?

#

Like is that a thing that exists

young marten
covert terrace
#

alright

hard saffron
gentle robin
#

seems like eu monday sdt just went down

harsh harbor
gentle robin
#

ahh gotcha

dry jasper
#

steam group kit on 2x not working for me

#

trio

#

says i dont have permission to claim the kit

#

i tried the resend rewards button, been in the steam group for 4 years

keen pasture
#

try leaving it and rejoining

dry jasper
#

and then resend rewards again

#

or do i have to rejoin

keen pasture
#

well I can try something first one sek

dry jasper
#

just left and rejoined lol

#

i'll restat my game real quick

keen pasture
#

you shouldnt need to do that, also i meant leave the steam group and rejoin

#

i tried something but you can also try that if you want. lmk if it works

dry jasper
#

yeah i left and rejoined steam group + left and rejoined server

#

still says i dont have permission

keen pasture
#

hmmm try now?

dry jasper
#

worked

#

ty

keen pasture
#

nice, np glad i could help

hearty drum
#

What time will the eu mondays trio server wipe

harsh harbor
mystic magnet
#

i need a admin in game on the trio 2x

#

if possible

mystic magnet
#

@keen pasture

#

my twitch kit wont work

keen pasture
# mystic magnet my twitch kit wont work

It doesn't look like you're following the twitch channel, it doesn't do it automatically anymore since twitch changed their API. After you follow it it should work within a couple minutes

#

I reopened your ticket just lmk there if it still doesnt work

thorn merlin
#

I just got a ban on the rusticated.com sandbox bedwars server for noclipping in the lobby and just trolling I have never had this happen to me before so idk what I should do because I realy do enjoy playing on that bedwars server (its an exploit btw it works in almost all servers with creative.

#

some random guy showed me how to do it and said it was not bannable

harsh harbor
thorn merlin
#

theres not even rules of exploiting on the server

crystal pebble
#

4: Any form of cheats, hacking and exploiting is not allowed.

thorn merlin
#

am I banned forever?

harsh harbor
thorn merlin
#

i made a tiket

#

ticket

harsh harbor
#

Then u will get ur answers there

#

when we get to it

thorn merlin
#

ok

warped river
#

I purchased a perk pass however I cant open my chat menu to use any of the commands like /skin or anything like that

harsh harbor
#

Why cant u open chat?

warped river
#

idk. im pressing my caht key and nothing is popping up lol

#

I'm dumb I had chat disabled. mb lol

harsh harbor
#

Then you have it disabled in your settings or something

#

yea

warped river
#

ty LOL

thorn merlin
#

killa

#

does my friend have to go through that prosses to get unbanned?

#

and does that mean no more trolling

turbid pecan
#

@harsh harbor im getting kicked from the servers for haveing a vac ban but it was over 365 days ago and was not related to rust at all

#

what should i do?

#

becuase i saw in the rules that the vac ban just has to be 180 days old and not related to rust

neat totem
turbid pecan
#

Does Rustafied allow VAC banned players to play on the servers?
VAC banned players are allowed to play on Rustafied servers provided that the ban(s) in question are over 180 days old and are not Rust related.

#

thats what it says

neat totem
#

This is Rusticated, not Rustafied

turbid pecan
#

whelp

neat totem
turbid pecan
#

sorry bout that freand had given me the wrong link

#

look so simmaler

hybrid drift
#

Any admin able to help us, on your guys 2x server and we have a door that we cannot remove for no reason.

dusty goblet
#

have a guy issuing real life threats on hapis au monthly

thorn merlin
#

killa how can my tmate get unbanned

harsh harbor
#

same way you got unbanned

#

make a ticket

thorn merlin
#

once he found his steam pasword it says he tryed to many times

olive lintel
#

@harsh harbor I'm wrongs friend I'm trying to make ticket but when I try sign into my steam on your website it says "There have been too many login failures from your network in a short time period. Please wait and try again later" and it has been saying that for about 4 hours now.

solemn sky
#

asfg

lunar ginkgo
#

i bought the 2.50 air drop how do i get it

harsh harbor
lunar ginkgo
#

yeah it still aint working

harsh harbor
#

u bought it for duo

#

not trio

#

should be fixed now

lunar ginkgo
#

hell yeah thank you lol

lunar ginkgo
#

if i buy the 10$ how long till i get it

harsh harbor
#

its instant if u buy it for the right server

candid raft
#

HEY

astral oxide
#

hello

candid raft
#

my twitch or the /claim thing aint working ive done evreything

astral oxide
#

yea my twitch and nitro /claim isn’t working too

#

@harsh harbor

#

@buoyant shard

shadow sluice
#

when does the 2x solo duo trio sercver wipe

#

does it wipe on mondays?

vast snow
#

Servers wipe today

harsh harbor
blissful tide
#

wait when are the servers being wiped

hazy sand
blissful tide
#

no like a bunch of people are saying theres a random force wipe due to a bug

#

when is that

hazy sand
#

Theres no such thing

blissful tide
#

o

#

a bunch of people going around saying there doing a emergency wipe or smthing due to some dupe bug

hazy sand
#

Just trolls

blissful tide
#

damn

#

thas crazy

polar egret
#

lol

silent moss
#

I boosted the server and I still can’t get my nitro reward can someone help

fiery fjord
#

What do u get with minigames vip

#

Was thinking of getting it

fiery fjord
#

@crystal pebble do u know my question

crystal pebble
#

It says in the store

fiery fjord
#

In bed wars

#

I see a spot in shop

crystal pebble
#

Yeah thats a wip

silent moss
waxen thunder
#

any admin able to help me? why is my shotgun trap shooting me even though im authorized on TC. I'm on solo/duo/trio 2x na

quick verge
#

After I die on a bedwars server I sometimes get kicked immediately. Then when I try and rejoin I am stuck on respawn screen and it does not work. Anyway for me to rejoin the server and actually be able to play?

harsh harbor
#

Probably not if it bugged out

quick verge
#

It has happened two games in a row

waxen thunder
harsh harbor
#

Well never heard of a shotgun trap bugging out you must not have TC

#

somewhere

wind cipher
#

wanna log on to your server and come check?

harsh harbor
#

I currently not able to do so

#

Can open a ticket and wait until a admin can get to it

hard saffron
pliant herald
#

log in

glossy walrus
#

How do I know if I'm on VIP or not?

versed pike
#

Can I get an Admin?

neat totem
#

Sup?

versed pike
#

I submitted a ticket, I was just hoping someone could check into it

neat totem
#

Ticket # ?

versed pike
#

#20370

#

My tm8 and I were suspicious amd we just had a random come up and say they did the same to him

neat totem
#

I'm sorry, I'm currently not home, I can't load into the server to spectate him

versed pike
#

oh np, Thank you

neat totem
#

You're gonna have to wait for an admin that is available to check the ticket.

glossy walrus
#

How do I know if I'm on VIP or not?

#

😒

neat totem
#

What's your steam id?

#

I mean, when you're a VIP you should get a tag and/or a different color in-game

glossy walrus
#

I know, I subscribed but it hasn't changed

neat totem
glossy walrus
#

My friend, I can't find my name

neat totem
#

@boreal current we do not offer dm support, please explain your situation here

boreal current
#

Ppl killing with water exploit... some admin?

#

Abusing about an exploit sad as fuck

neat totem
#

Just wait for an admin to be available and answer to your ticket

swift basin
#

Hello, I bought VIP for monday trio server, but I cant join back in because it gives me 2000 latency. I allready played on it last wipe with no problems but today its like unplayble for me ( I can't join any rusticated servers for the same problem )

ionic walrus
#

hey quick question

harsh harbor
swift basin
harsh harbor
#

Ok but that could mean it's a specific isp having issues on our end I'm not seeing any issues

rough crystal
#

whats wrong with x2 vanilla connections

#

me and my friends getting 4k ping +

#

and it's just the 3 of us, other server works fine

#

any suggestion

swift basin
#

we are on the same boat

harsh harbor
#

We are looking but currently not seeing any issues on our end as said above

rough crystal
#

ah i didn't read above

rough crystal
swift basin
#

italy

rough crystal
#

ahhh ok

#

pure noi

#

allora è trim

#

Tim

swift basin
#

lol

rough crystal
#

hai tim vero ?

swift basin
#

si

#

Tim del cazzo

rough crystal
#

ok anche èerchè 4 di noi sono tim e siamo crashati

#

mentre uno vodafone funziona

harsh harbor
#

Do you guys share the same internet provider?

rough crystal
#

yes thats the problem

swift basin
#

yes

rough crystal
#

my apaologize

swift basin
#

its ''Tim''

rough crystal
#

it's our shit company

swift basin
#

FKNG TIM

rough crystal
#

maybe have a problem with your servers connection

#

perchè gli altri server ame vanno assurdo..

#

avevamo startato di cristo porco due va

#

tim di merda tutti i giorni problemi

harsh harbor
#

Yea I'll see if our hosting can figure out anything on our end. That could take a bit but we will see

boreal current
#

Why someone kick me because i reported a guy exploiting

harsh harbor
rough crystal
#

im tryng

harsh harbor
#

Dm me the results

#

Use the server ip

#

'Tracert ip' in cmd

#

@swift basin you can try also

#

If you wish

swift basin
#

ok

wicked glade
#

i have fastweb

harsh harbor
#

I need the results to send to hosting so they can take a look

wicked glade
#

i don’t see why i’m having the issue

harsh harbor
#

Are you from Italy?

wicked glade
#

yes

#

taranto, puglia

harsh harbor
#

Run a trace route for me

#

'Tracert ip' in cmd

#

Use the server ip

wicked glade
#

what is comunque

#

cmd*

harsh harbor
#

Command prompt

swift basin
#

scrivi cmd sulla barra ricerca

wicked glade
#

e poi?

swift basin
#

boh

wicked glade
#

can you explain again what i have to do @harsh harbor

rough crystal
#

SCRIVI "tracert 64.52.81.97"

harsh harbor
#

click your windows icon bottom left type cmd

#

Open command prompt

#

Then run what he posted above

#

Then dm me the results

wicked glade
#

says it doesn’t recognize the command

rough crystal
#

devi scrfivere senza le freccette che ho messo

harsh harbor
#

Don't put the quotes

wicked glade
#

i didn’t

harsh harbor
#

tracert 64.52.81.97

#

Doesn't work?

wicked glade
#

ok it did now

harsh harbor
#

Let it run once it's done send me a photo

wicked glade
#

how do i know when it’s done

rough crystal
#

Killa

wicked glade
#

oh turns out i do have tim i was wrong

rough crystal
#

btw

wicked glade
#

anche a voi esce dal 12 al 17 “richiesta scaduta”?

rough crystal
#

it started lagging after the slot update from 300 to 400/450

#

before that it was working

harsh harbor
#

That shouldn't matter

#

You got millions of people connected to the network

rough crystal
#

it does upgrade on the same machine?

wicked glade
#

i think it’s a problem from this “tim” provider

#

maybe they fucked up something

rough crystal
#

si alex abbiamo capito grazie

wicked glade
#

e non penso lui possa risolvere

rough crystal
#

ma comunque resta il fatto che lagga solo sul loro server

#

sugli altri no

#

quindi penso che qualcosa si possa fare

wicked glade
#

quando esce richiesta scaduta ha finito di fare il tracert?

rough crystal
#

si

harsh harbor
wicked glade
#

i sent you the photos

#

comunque in caso dovessimo riuscire a risolvere sta cosa, avete un team? io ho 4500 ore

harsh harbor
#

Thanks sent everything to hosting they are taking a look

#

See if they can change anything

wicked glade
#

will you let us know in dm or here?

#

so i can keep an eye out

harsh harbor
#

Here is fine, might be a Italy internet issue tho

#

They said they will poke around see if they can find any issues

wicked glade
#

ok thanks

harsh harbor
#

@wicked glade @swift basin @rough crystal

#

Should be better

swift basin
#

yo it is, thanks man!

wicked glade
#

it's slightly better but still unplayable @harsh harbor

lofty current
#

it's still unplayable

swift basin
#

true 😦

#

i spoke too early

harsh harbor
#

Hmm

wicked glade
#

it was playable for like 3 minutes

#

then back to 4700 ping

swift basin
#

sadge

harsh harbor
#

They are looking again lol

lofty current
#

free vip for the issues

#

🙂

wicked glade
swift basin
#

me 2 D:

urban kestrel
#

@harsh harbor My friend Red.#0001 got false banned of Rusticated 6 months ago. He is ticket banned and cant get unbanned. He has been unbanned/banned 6 times. I have tried respectfully reaching out to you guys (or gals) so that we can get this resolved. No I am not one of his alts (he has given up on that).

neat totem
#

What is his Steam id?

urban kestrel
neat totem
#

@shy schooner Keep it in the ticket, no need to dm me

urban kestrel
#

I have been ticket banned because Noellerp thought that I was one of Reds alts

#

but indeed i am not

neat totem
#

And please your Steam ID?

urban kestrel
neat totem
#

I'm gonna unblock you from creating tickets, but please, do not try to appeal your friend again

urban kestrel
#

why

#

he was banned 6 months ago

#

and has been banned 7 times and unbanned 6 times

#

i dont think this lines up

wicked glade
#

seems to work

neat totem
# urban kestrel why

I'll talk with the admin that banned him, i'll let you know when I know something about it

#

@urban kestrel you are now unblocked from creating tickets, as I said, do not try to appeal your friend again. I'll reach out to you when I have a response from the banning admin

urban kestrel
#

k thanks

#

I will be expecting a reply

crystal pebble
#

Your "friend" will stay banned. If you continue asking you can follow him

urban kestrel
#

My "freind" Red.#0001 has at least 4x your hours

#

HE HAS 12k HOURs

#

I dont think u admins can comprehend that

#

How someone with 12k hours will have a line of a spray and wont be hot garbbage

crystal pebble
#

No one said he was banned for scripting

urban kestrel
#

what was he banned for

crystal pebble
#

Like I told you multiple times now, we can not and do not disclose that with you

urban kestrel
#

was he hard cheating

#

he isnt gamebanned

crystal pebble
#

Half of his hours are fake/afk. Hours dont mean shit. Im going to need you to stop asking because you will follow him very soon

urban kestrel
#

I have tried my very hardest to be respectful with you guys/gals

#

even in your servers he hasnt even gone afk

crystal pebble
#

No matter how "respectful" you are, you were given an anwer now multiple times.

urban kestrel
#

a shitty one at best

#

hop in a vc with me and him

crystal pebble
#

Alright, have a great rest of your day

harsh harbor
ionic walrus
#

There are teamers raiding my base rn on trio monday

harsh harbor
ionic walrus
#

Admin ?

neat totem
#

Sup?

ionic walrus
#

Sup?

neat totem
#

Do you need some help?

ionic walrus
#

Hello Admin, it's not a nice situation, please help urgently

neat totem
#

With?

alpine jay
#

best place to report

neat totem
ionic walrus
#

i did

#

and i did

ionic walrus
wicked geyser
#

its been 10 mins no reply

neat totem
ionic walrus
#

the "i did" "i did" was replying to all those whom said #submitticket

neat totem
#

I mean, 3 minutes after you opened the ticket you were already complaining about the response time

ionic walrus
#

because they all came to my base and were raiding me ... ?I have video evidence and its not letting me submit on the website

neat totem
#

Upload it to youtube as "unlisted" and then send the link

ionic walrus
#

👍

wicked geyser
#

ive waited 20 minutes, what about that

ionic walrus
#

oh im there too

wicked geyser
#

responded after half an hour and they cant return what we gained rediculous

harsh harbor
#

The server goes to its latest save, everyone lost stuff

#

We can not return loot

#

It sucks but it happens

ionic walrus
#

im still waiting for mine to be dealt with and im sure you arent giving anything back i just want them banned for teaming

harsh harbor
#

We had a lot of servers wipe today and we have a lot of tickets we get to them as soon as possible

wicked geyser
harsh harbor
#

No its not fair to everyone, everyone gets set back to the rollback time

#

we cant just spawn in items

ionic walrus
#

well you can but you willnt because it avoids accusations

harsh harbor
#

Its about being fair to everyone

#

We cant return some peoples loot and not others

#

It goes back the rollback time for all

wicked geyser
#

i wouldnt be bothered if it was late in the wipe but we just took bradley and lost m2 l9 c4 rockets and 9 kits and thats everything from out team it was all or nothing

ionic walrus
#

thats not what im saying im saying you dont do it in general because of those reasons and admin abusing accusations

harsh harbor
#

Well people make them accusations either way we dont really care, its just about being fair overall. Even if we did return loot everytime a server crashes would be a nightmare

#

but either way its unfair and we wont do it. Rust crashes because of a unity bug

wicked geyser
#

would it not be fair if i showed proof

harsh harbor
#

Facepunch cant even fix it

#

No cause now we are duplicating items in the game and returning your loot and no one elses

#

while everyone else is set back 11 mins

neat totem
#

We would have to return the loot to everyone else, not only you

wicked geyser
#

i see what your saying but if you want it back you should go through the effort and give proof

fiery fjord
#

Im thinking of getting vip for ur minigames server but first would like to know what it gives you in bedwars

#

I see there is a slot but no real info on what u get in bedwars with vip

fiery fjord
#

But it doesn't tell u what vio gives u im bedwars

#

So there is no bonus in the bedwars mode ? Just trail and tokens

#

And skin

crystal pebble
#

Yeah, like I said thats a WIP

fiery fjord
#

Oh work in progress

hybrid trout
#

any admin able to join 2x trio server I got a glitched guy in my base

solemn sky
#

when does US 2x Trio wipeJ?

crystal pebble
karmic summit
#

so my ISP gets flagged as a VPN even though i do not use a vpn

#

i have had to get whitelisted on reddit and rustoria for this reason, i am wondering if i can get whitelisted here as well

crystal pebble
cinder stratus
#

how do i create ticket

wicked abyss
#

@harsh harbor do u get banned for insiding

rain dust
#

i need help in trio 2x

#

racist base in L 14

#

@harsh harbor

harsh harbor
stuck moat
warm wadi
#

Any admins on? I have a emergency ticket #20426

#

I made it already , need help , a inside

velvet shell
#

yeah same

#

there racist and they insided me

#

@harsh harbor

harsh harbor
#

Insiding isn't against the rules

velvet shell
#

racism

harsh harbor
#

No need to @ me make a ticket

velvet shell
#

crazy server

#

lmao

warm wadi
#

So u guys cant help?

harsh harbor
#

Make a ticket

warm wadi
#

I did ;-;

harsh harbor
#

I'm in bed not sure what you want me to do

#

Wait until a admin gets to your ticket

warm wadi
#

Hea decaying the base ;-;

#

Ok np

velvet shell
#

why is it not a rule

#

kinda dumb

clever vale
#

I need help!

unkempt ermine
ocean walrus
#

Are the servers offline?

neat totem
#

No?

#

There was a daily restart for the EU servers 15 minutes ago tho

karmic summit
#

Yeah I found that out once I logged in. Was just trying to get ahead of the curve because of issues I've had on larger servers before😁

versed rapids
#

Cheater EU trio mondays name is "Player 1" esp and aimbot with headshot percentage turned to 100%. i submitted a ticket an hour ago and havent gotten a reply

#

nice waste of my vip supposed to get priotiry support

neat totem
#

Why should you get priority support?

cold forum
#

How long does a server restart typically take?

boreal root
#

Teapot on top

neat totem
neat totem
cold forum
#

Thanks!

versed rapids
#

ok

#

ty

#

I thought VIP has priority support

#

like it says

neat totem
#

Where does is says that?

versed rapids
#

2.5 hours since i submitted a ticket

#

cheater is still running happily in the server

harsh harbor
#

Considering he isn't online

neat totem
#

Actually he's not "still running happily in the server", when an admin is available he will check the ticket

versed rapids
#

ok and im saying until then he is in fact running happily

hasty gyro
#

I need sepek wiht admonç

#

admin

#

speak

crystal pebble
indigo harness
#

i need admin

#

nachscratch3497

#

got code raided by a guy with 200 hours

harsh harbor
graceful mantle
#

Bro I come in here to read the shit that goes on

#

Insiding wanting to be bannable, priority support. I mean new update really got pop going and people playing

#

And killa u own rustinity now fucking crazy

crystal pebble
half idol
#

how i can teport a teammates in a trio server?

crystal pebble
last jolt
#

Hey can I get someone to help me with something?

proud nacelle
#

Is there a group limit?

crystal pebble
crystal pebble
last jolt
#

Do you get dms?

#

So I can ask in private chat

crystal pebble
fervent inlet
#

I got 3 Teamers on your Sandbox Server in Bedwars i got clip and i cant create a ticket to report

fervent inlet
fervent inlet
crystal pebble
#

Sadly no

#

You will have to create a ticket

fervent inlet
#

ok

frank hazel
#

is this where i can ask for building help?

last jolt
#

I’ll just ask in here

#

I got game banned like 2 months ago (not for hacking) and I wanna start playing rust again. Do you know if I make a new steam and buy rust again will I just get game banned and waist 40 bucks or will I actually be able to play regularly?

#

And does this server ban you if you’ve been game banned before

harsh harbor
#

Most servers will remove you until the ban is X amount of days old

small flint
#

Killa is there any way to mute just one person in game?

#

Like if they're spamming music

eternal grail
#

hey

#

smoil on rusticated 2x vanilla

#

is broken

#

the crate is unlocked called heavys but doors closed

harsh harbor
harsh harbor
eternal grail
#

and doors are just closed

#

the crate unlocked

keen solar
#

@harsh harbor yo how do I report someone through discord. I reported a cheater in rust but nothing has been done

kindred spade
#

@harsh harbor theres a cheater and hes pissing me off

past path
#

@harsh harbor rusticated 2x vanilla

harsh harbor
#

Dude

rapid cosmos
#

😂

last jolt
#

@harsh harbor do you know if I’ll just get removed by the server or will I get game banned from rust again for already being game banned once?

#

Kus I don’t wanna buy rust again just to waist 40 bucks and get banned for nothing again

crystal pebble
#

Depends on the server. For us, we don't allow such fresh gamebanned alts and it will result in a ban

#

No matter the reason of the gameban

last jolt
#

But I won’t get completely game banned again?

#

Just for already being game banned

crystal pebble
#

If you're not cheating I doubt it, but you never know

last jolt
#

Ok that’s good enough for me

#

How long should I wait to play on your servers then

#

I got banned 63 days ago

crystal pebble
#

You'd have to wait at least until it passes 150 days

last jolt
#

Ok thank you

crystal pebble
#

No worries

green patio
#

hey I made a ticket

ionic walrus
#

I need to get in a call with a mod or sum asap

#

@harsh harbor plz

#

@ionic walrusoneget me and admin

#

ill pay moneryuh

harsh harbor
ionic walrus
#

got closed

#

so i need to talk to someone

#

can we join a vc so i can get a better understanding of my ban?

ionic walrus
#

@harsh harbor pul through for the home bois

crystal pebble
#

We dont offer VC support

#

You were caught ban evading on our servers twice now, and were also playing with cheaters

#

Your ban will stay

ionic walrus
#

my brother got banned but idk what fo. i can send you his account

#

and can you tell me who the cheaters are

#

that i played with

#

@crystal pebble this would be resolved so much faster if we hop in a vc

crystal pebble
#

No, thats what tickets are for

ionic walrus
#

they closed it

crystal pebble
#

You didnt reply, so it was closed due to inactivity

ionic walrus
#

ok ill make another on just for u]

#

i sent it

ionic walrus
#

@crystal pebble i sent more proof in the ticket. PLz go open it

gusty sphinx
#

Any Australians playing on US server? If yes what do you use for minimum ping?

runic lantern
#

I fucked up building my base, could an admin come and remove the foundation I misplaced and upgraded it would be greatly appreciated

hazy sand
runic lantern
#

what if i said please

#

its just 1 foundation i left for too long

#

it messes up the whole base design

unkempt ermine
#

The word “please” unfortunately won’t work.

#

You would have to break it

ionic walrus
#

hello

#

i was banned for harassment? I was just chillin in outpost

neat totem
rain basin
#

support

#

very fast rn

#

very big hacker

harsh harbor
rain basin
#

i did

#

hes a blatant cheater with a lot of his teammates

#

dude is shooting at our base

#

not realizing were in base

#

esp and aimlock

#

if you can pls check him out

shrewd haven
#

check him he changed his name and else

#

we f7 reported

#

check recent reports

#

please admins do job

harsh harbor
#

He left 8 mins ago

#

Relax

#

keep it in tickets

shrewd haven
#

whats his name

#

he changed it or what

#

i cant create ticket

#

even with his id

harsh harbor
#

Then pick a random player and post his ID and tell us what you know

rain basin
#

hes probably changing his name

#

oh hes online new name

#

chinese

harsh harbor
#

Keep it

#

in your

#

ticket

rain basin
#

im keeping

#

ok sorry

shrewd haven
#

ok i submited, he changed name but we have id

valid vine
#

hey guys

#

im currently being doorcamped by a 12 man on trio us mondays

#

any help?

harsh harbor
shrewd haven
#

thanks admin

#

for baning

#

can you tell where they live they stole alot of loot from us

rain basin
#

admin i send you kisses <3

shrewd haven
#

@harsh harbor can you tell where he live, the cheater

neat totem
#

I'm sorry but we cannot

ionic walrus
#

how do I let my friend build on my plot

#

on creative sandbox

harsh harbor
#

./friend add name

ionic walrus
#

ty