#🆘︱support

1 messages · Page 114 of 1

frozen pebble
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can u check md

neat totem
#

It's Rust

devout sedge
#

dude

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ahjsdjhasdhjsadjhasdhjsadhj

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2 times in a row

neat totem
#

Me for example, I'm also getting kicked

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I got kicked twice

devout sedge
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kicked same time

frozen pebble
#

isnt rust

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jajaja

neat totem
#

It's Rust

frozen pebble
#

no

devout sedge
#

dude

neat totem
#

Yes

frozen pebble
#

its only

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on this sv

devout sedge
#

and my inv disappear

frozen pebble
#

and our 3

devout sedge
#

cuz is rust

neat totem
#

I'm on another server

frozen pebble
#

of the same trio?

devout sedge
#

ure joking man

neat totem
#

And I got timed out

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twice

devout sedge
#

buy wifi so

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not my problem

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we 3

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got ddos

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by admin

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is diff

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dont try feel like me

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pls

neat totem
#

Me and my teammate got kicked, it's not my internet

devout sedge
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or an admin

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or a kid

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but we got ddos

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3 at same time

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and instantly looted in middle of a lake

neat totem
#

I can assure you that an admin is not ddosing you lol

devout sedge
#

yh but who looted us

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wtf

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just check dude

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check

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we got dc

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with the invs

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and woke up without

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ure admin

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u can check the history for sure

#

omg

neat totem
unkempt ermine
#

A lot of people could be getting timed out. Not only you three.

neat totem
devout sedge
#

ashjdhasdhjasdha

devout sedge
#

dude

#

wake up

unkempt ermine
devout sedge
#

its ok just well continue playing with out

neat totem
#

My dude, I'm telling you. I was on another server, also got kicked and looted. Me and my teammate. It's Rust ok?

devout sedge
#

but

unkempt ermine
#

It's for sure a Rust problem.

devout sedge
#

its amazing

devout sedge
unkempt ermine
#

sure

frozen pebble
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thank you staff

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for the help

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so useful

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ty!!

devout sedge
unkempt ermine
#

I told you already. We cannot give your loot back. It appears to be a Rust problem and we can't do anything about it.

unkempt ermine
#

And someone 100% looted you.

frozen pebble
#

bye

unkempt ermine
#

It is what it is.

neat totem
unkempt ermine
keen pasture
#

losing connection and getting your shit looted has been happening on rust for forever, hell that happens on every game to some extent. As for multiple people losing connection at the same time that could be datacenter issues for the host affecting some locations which we cant control, or your ISPs if you use the same one. Either way not much we can do about it. Rust doesn't log items so we don't know where they went, if it was a glitch you report it with f7 as we cant fix that facepunch needs to, and as for admins looting, we cant. It blocks us from picking up things unless killa disables that for a minute in specific situations like a gun falling through a foundation or something so we can get it back. Everything we do is also heavily logged

rare drift
#

solar panals are not working on 2x vanilla staging, just letting u guys know xoxo

keen pasture
#

hmmm not sure what would cause that, but I'll let killa/noelle know and if they can do anything about it they will as soon as theyre available

harsh harbor
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It's oxide issue

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Server needs to be updated to latest to fix it

nocturne aurora
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I'm having some issues with solar panels as well, I think they weren't working last night as well.

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2x US Staging

harsh harbor
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Yes as I said above

rare drift
#

so would it be fixed on a restart?

harsh harbor
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Next time I get a chance to update the server currently on vacation

rare drift
#

alright thanks

wheat ocean
calm night
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any admins

harsh harbor
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?

calm night
#

I fell through the map at giant excav and lost my inv and I get it back

harsh harbor
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Open a ticket and hopefully someone can get to it fast enough

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I would not on vacation until tomorrow

calm night
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I opened one

stoic dome
#

brad is bugged on a dead body on 2x trio

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us*

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wont stop shooting

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nvm

covert terrace
#

Where can i vote for map for Us monday trio

crystal pebble
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24 before it wipes you can vote

boreal kraken
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hello i got banned on rusticated but it says undisclosed and im confused what happen i dinit do anything

harsh harbor
mental cairn
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can someone please review my last ticket? the bot closed it without actually resolving any of it.

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ticket 19535

crystal pebble
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Your ticket was answered

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You never replied

mental cairn
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it said it would be sent through discord, i replied on there

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and yes i did complete the steps

crystal pebble
#

Then youre good

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replying goes in the ticket

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not in discord

valid eagle
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im trying to submit a ticket and everytime i click submit it just scrolls the page up without submitting it

dim hinge
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so my support ticket got closed 1 hour after admin replied to me at 2am in the morning due to inactivity

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my vip still doesnt work and i clearly stated that in my ticket

unkempt ermine
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Did you try using your VIP?

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On the server you purchased it on by accident?

dim hinge
#

I purchased it on the server i was playing eu mondays 2x

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checked that about 20 times

unkempt ermine
tight timber
#

How to report a cheater?

keen pasture
sly kelp
#

um admin abuse me and my friends got false banned

keen pasture
#

#🎫︱create-a-ticket if you want to appeal a ban or talk to the owner about suspicions of admin abuse. Everything we do is pretty heavily logged and Killa is the one to act on that if there is any.

deft folio
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vpn

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i need vpn

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@harsh harbor

keen pasture
wicked stag
#

i need to talk to an admin in private can i do that with somebody ?

neat totem
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I'm sorry but we do not offer dm support

unkempt ermine
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Depends on the issue of course.

wicked stag
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ah okay

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i saw a player was recently banned im just curious as to what it was for and if you can confirm hes cheating

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i was suspicious of him that's why

compact grail
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hello, can i see the future map of EU MAIN?

harsh harbor
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Voting starts 24 hours before wipe

compact grail
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Thx

devout sedge
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@harsh harbor

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i have a dude

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doubt

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im playing eu trio mondays with full team and one of my team is not going to play with us anymore

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can we kick him and invite another friend?

neat totem
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If you follow the rules yes

devout sedge
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what rules

neat totem
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How To Swap Players
1: Remove all bags/beds for the player(s) leaving.

2: Change codes & Clear TC (If you do not change codes you can potentially be banned automatically).

3: Player that is leaving can not return to your group for the rest of wipe.

devout sedge
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ok

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perfect

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ill follow the rules

frozen pebble
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rusticated eu trio fall down?

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i get kicked

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@harsh harbor

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?????????????????

devout sedge
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true

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@neat totem

dark jungle
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where is the server at?

languid citrus
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taking a coffee break

crystal pebble
inner imp
#

Why can't I see the server? eu trio monday

unkempt ermine
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If you cannot see our servers in the Vanilla/Modded tab in Rust, you can get our connect ip from #476932241419796492 and join from there.

inner imp
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I've tried

crystal pebble
inner imp
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Is eu trio working now?

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I dropped from the game 1 hour ago, the server is not visible anymore

crystal pebble
vast flame
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How long does it take to fix the problem?

crystal pebble
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No eta

harsh harbor
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Recoil scripts you mean?

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Yes if we can prove they are cheating

bitter dawn
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why i cant buy mini in outpost?

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In eu trio vanilla

harsh harbor
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?

bitter dawn
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i cant find helipad

harsh harbor
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On the roof near slot machines

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it spawns on the roof

bitter dawn
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strange, i cant find it

crystal pebble
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The vendor is there next to the slot machines

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You buy a heli there and itll spawn behind you on the empty roof

frank vigil
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@harsh harbor will all servers be new recoil or is there a option for old recoil

harsh harbor
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Only new recoil no old recoil support is planned at this time

flint heron
#

How good is the 2x monthly server

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and what is team limit on it

harsh harbor
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Its dead we are removing it this force wipe

lunar zinc
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@harsh harbor can you or some with the ability unban Lukee#1738 so that he or she can submit an unban appeal i dont know why they are banned but they cant appeal since they arent in the discord

harsh harbor
lunar zinc
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he is branned from the discord

harsh harbor
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tickets arent in discord

lunar zinc
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and im blocked from even sending a ticket because of a ticket i sent 40 something minutes ago

harsh harbor
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If you are blocked from tickets you are not welcome to play here

harsh harbor
lunar zinc
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am i not going to every be able to put in another ticket?

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yeah i was told i could appeal in like a week but now it sounds like i wont ever be able to

harsh harbor
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In 40 mins like ur timer says

lunar zinc
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oh ok

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thank you

harsh harbor
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You are saying a teammate is banned from discord tell them to put a ticket in

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if they are

lunar zinc
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ok

livid linden
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It seems a lot of the creative server lobbies are currently bugged

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You are unable to join any of them except ID: 2 which is currently 50/50

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If you attempt to join, it loads you into the same hub lobby you spawn in w/o any other players or NPCs

livid linden
harsh harbor
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Ill come check it out

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8 creatives restarted and spinning up now

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@livid linden Fixed

livid linden
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Thanks ♡

narrow stump
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What time is the vape EU Main?

unkempt ermine
lunar dune
#

Will there be vote map for forced tomorrow?

lucid vault
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🗿

ionic walrus
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is there smt like a skinbox for the server booster?

crystal pebble
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You get one airdrop on our modded servers that have kits

ionic walrus
#

oh ok thx

lunar dune
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Will there be vote map for forced tomorrow?

harsh harbor
#

Map votes will start soon

ionic walrus
#

what is the exacly time for monday trio wipe ?

harsh harbor
#

when update is released

ionic walrus
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is there a update moday ?

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or wdym

harsh harbor
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force wipe thursday

ionic walrus
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the same time as monday ?

harsh harbor
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2 pm et it releases on Thurday

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then the server will wipe again on Monday at 12pm et its normal wipe time

ionic walrus
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ok thanks

vernal kestrel
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I played this monday on EU Trio monday wipe and locked crates are now 15mins instead of 10? when did that get implemented

harsh harbor
mellow steeple
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Are VPN's allowed? or do you need a whitelist for one if so where can I sign up?

harsh harbor
vernal kestrel
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Ahh fucking sad, really the best thing this server had PeePeeHands

harsh harbor
vernal kestrel
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and I was hoping facepunch is actually gonna take that from your servers , as its really a good change sigh

rose valley
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is 2x duo not wiping?

harsh harbor
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hmm one sec

rose valley
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ight

lunar zinc
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@harsh harbor do you know when i will be able to send a unban ticket in? because you said 40 minutes yesterday but i still cant send a ticket

lapis torrent
#

what time will rust wipe tmrw (central btw)

subtle glade
crystal pebble
rugged iris
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@harsh harbor can you help me I bought myself vip + when I meant to give it to my friend because I already have it.

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@crystal pebble

crystal pebble
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Make a ticket and we can swap it for you before force wipe

rugged iris
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Alright

rugged iris
#

@supple shoal so if i already
"claimed it to my account" does it just add anothe rmonth to my vip+?

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also look up bruh noellerp said that they would swap it for me before force wipe :/

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i spent 10$ on this, a reply would be pretty nice

daring cradle
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yo

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how many players can play on medium per team

keen pasture
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no team limit, team ui is 12

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@rugged iris I'll reopen your ticket so either noelle or killa can take a look

rugged iris
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Ok

crystal pebble
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bruh

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it's fixed

vague prairie
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is wipe time different with force?

unkempt ermine
vague prairie
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Okay thanks

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also , thursday trio is 2pm?

unkempt ermine
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Yes. Every server will be wiping at force wipe.

vague prairie
#

which is 2?

unkempt ermine
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I don’t know your time zone 😄

vague prairie
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just going off the site

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but yes, it will be 2

unkempt ermine
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We do have an event going on that tells you in your local time 15 minutes before our servers force wipe.

tropic quest
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Hello

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Us main map isn’t available for voting

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For force wipe

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And many other maps aswell

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@harsh harbor

unkempt ermine
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Yes it is. Also do not ping staff please.

tropic quest
#

It’s called deleted channel siked

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No members can see it expect for you guys

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Your welcome for helping you

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Maybe share it for the public

unkempt ermine
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There is no lock on it. Everyone can see it.

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How can we only see it if it has more than 50 votes on it?

tropic quest
#

Why can’t I see it? And it says #deletechannel

tropic quest
#

Why can’t I see it

unkempt ermine
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I don’t know. Are you on phone atm?

tropic quest
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oh yes maybe that’s why completely my bad

neat totem
#

Discord can get buggy on the phone

unkempt ermine
stark hamlet
unkempt shell
#

Cant create/add members to party on Bedwars/Mini-games/Creative Server

hollow mantle
#

When rust update with servers?

short breach
#

how many people are playing Rusticated 2x Hapis

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like how many vips sold?

eager prism
sudden shard
#

Can I refund my VIP?

ionic walrus
#

Wipe in trio thursday today?

polar kestrel
#

how can i see the new map for EU Thursday 2x Vanilla

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i need the links

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please

cold crow
#

When wioe in trio eu Thursday?

crystal pebble
#

Any minute now

leaden cedar
#

why only 450 slots

open garnet
#

skinbox Is the package purchased?

leaden cedar
#

queue 240

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make 700 slots

queen chasm
#

is the trio still wiping

harsh harbor
#

All our servers wiped at 2pm ET when update released

ember thistle
#

can someone post map?

crystal pebble
ember thistle
#

weridly discord doesnt liek to show me the images, can someone pm me the main one?

sudden orchid
#

is there que skip

crystal pebble
iron sorrel
#

@crystal pebble i bought queue skip on wrong account i made a ticket on the website #19665

iron sorrel
#

ty

native chasm
#

how do i !login?

velvet ledge
#

@crystal pebble

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my love can u come mute these guys in main just spamming chat

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❤️

crystal pebble
velvet ledge
#

thankkkk yoouuuu

oak kestrel
#

is the servers up?

formal veldt
#

rig scientist are fucked on happis 2x

keen pasture
#

killa may have to look in to that #🎫︱create-a-ticket and he or someone else in game doing tickets can check it out as soon as theyre available

harsh harbor
sage geode
#

can an admin help meeeee

#

@here

keen pasture
#

if you just need to ask a question or something just let us know what you need

sage geode
#

@keen pasture how long does it usually take for an admin to respond to a ticket???

keen pasture
#

it depends on how many are available and how busy we are, its force wipe so might be longer than usual. we get through them as fast as possible

stray forum
#

How long is AFK time before getting kicked on a full server?

proper trout
#

yo i accidentally bought skip for main and not medium, could i transfer it?

harsh harbor
ionic walrus
#

how do u claim supply drop?

remote wedge
#

so does cargo not come out on thursday??

unkempt ermine
#

It should.

remote wedge
#

its been 3 hours and 40 minutes

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lmao

#

just cam out

crystal pebble
#

Yeah takes like 3-4 hours

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So nothing out of the ordinary

remote wedge
#

it said N/AA

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on website

crystal pebble
#

Because it hadnt come out yet that wipe

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So it had no past timer

harsh harbor
#

It just spawned

crystal pebble
grand ether
#

If I bought VIP for the wrong server, is there a way to fix it?

harsh harbor
grand ether
#

ty

deft stag
#

does the green card still spawn if you're close to it?

crystal pebble
#

Camping monuments/loot spots will stop them from spawning

undone turtle
#

where the email is added on the website ?

harsh harbor
#

?

remote wedge
#

killa hold off on cargo for a tiny bit longer

#

crates at 2:30\

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3:30

harsh harbor
#

You act like I have control over that lol

undone turtle
#

I'm trying to buy the €10 package to quickly enter a server but it asks me to put an email first and I don't know where to put it

remote wedge
#

u own rust

#

thx

warm skiff
#

i have a kit but it says i dont have permission to use it

crystal pebble
crystal pebble
#

Go to account

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add email

idle cedar
#

hello can i get help my admin ?

#

voice call

keen pasture
idle cedar
#

dont nvm i'm speeking with @crystal pebble

keen pasture
#

alright

frank apex
#

What would be a rough estimate for a support ticket for a store inquiry

keen pasture
#

depends on how busy we are and how many people are available. on force wipe it can take a bit longer in some cases

frank apex
#

And switching gifts is possible as I accidentally sent it to someone elses steam ID with the same name on my friendslist

keen pasture
#

As long as it's not used I believe they can switch it

oblique ivy
#

Admins are shit lol

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Won’t even fix a simple problem

harsh harbor
#

?

oblique ivy
#

I was kindly asking if u could remove a foundation a accidentally placed

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And ur just lazy and don’t feel like doing it

harsh harbor
#

We are not allowed to interfere with gameplay on officials

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unless absolutely needed

oblique ivy
#

Well I have had my friend admin do it before

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It’s not affecting anything

harsh harbor
#

Well thats nice but we are not allowed

oblique ivy
#

Sure

#

Thanks :)

harsh harbor
#

We load into hundreds of servers a day if we were allowed we would but for minimal issues we do not interfere with gameplay like that

keen pasture
#

i mean your friend is going to end up costing whatever server that was on their official slots if it was an official server. fp doesnt like that lol

#

also there are tools in game to do that, if you accidently placed a foundation just hold right click with hammer and destroy it. if you waited too long or didnt make a tool cupboard thats your fault

magic belfry
#

cant link twitch

crystal pebble
magic belfry
#

it is for me but not my friend

crystal pebble
#

link up any kit you want

#

your friend needs to follow our twitch as well

ionic walrus
#

Hey I bought VIP but its not working

#

Receipt #1484-9077

harsh harbor
#

You bought perks

#

not skipqueue

ionic walrus
#

ahh, well shii

peak yew
#

hey, I'm Brazilian and I have a ping problem, I would like to use VPN to be able to play on the server, can anyone help me?

harsh harbor
peak yew
#

thanks, i got it!

river cipher
#

is their an admin who can look at my ticket for a unban i waited 180 plus days to play again

harsh harbor
#

We will look asap

river cipher
#

ok thank you

river cipher
#

thank you killa

#

i bought the wipe pass just for your kindness

harsh harbor
#

👍

rapid nexus
#

Before I look dumb, the gameban applies for ANY Gameban or just a rust gameban?

crystal pebble
#

Rust

rapid nexus
#

tyvm

remote wedge
#

Killa what the fuck is this shit at excav

#

airdrop wont land

#

but its on the floor

crystal pebble
#

boi you think killa is god

#

he cant control every single thing on every single server 24/7 lol

remote wedge
#

lmao I know I just give him a hard time for any inconvenience I have on his server

keen pasture
#

seems fair to me

#

get ur shit together killa smh

remote wedge
#

masterhand mf

warm igloo
#

hello?

#

White list

harsh harbor
warm igloo
#

@harsh harborhello

harsh harbor
warm igloo
#

steam ID 76561198134852872

#

Purchase VIP

#

@harsh harbor

crystal pebble
#

stop @ ing him

weak phoenix
#

i need help of an admin

keen pasture
#

if you need help in game or with any store stuff go to the link in #🎫︱create-a-ticket otherwise put what you need here

vapid fulcrum
#

AU Hapis Site B, In the underground monument there is a rock that doesnt render in till u jump over it, u then get stuck behind it and cant get out had to feed loot through the bottom of it https://imgur.com/a/ruzjeg5

keen pasture
#

Yeah unfortunately there seems to be a lot of issues with hapis' return, unfortunately we can't fix that. You'll need to hit f7 and report it to facepunch as a bug so they can fix it

covert kelp
#

can an admin help me get a gun thats stuck

keen pasture
covert kelp
#

just did

#

thanks

umbral musk
#

admin

#

?

keen pasture
drowsy stream
#

why did yall change the layout of the labs

keen bridge
#

@harsh harbor @crystal pebble @abstract vale @outer pasture 2x trios is down

unkempt ermine
#

Do not ping staff.

#

The server owners have been already informed about it.

royal nebula
#

Is 2x trio still down?

reef geode
#

yup

keen falcon
#

any chance i could get some help removing a vending machine? im new to the game and had no idea you couldnt pick it up again, cheers

#

@abstract vale @outer pasture @unkempt ermine pls help me

reef geode
#

u cant have to break it

unkempt ermine
#

Yeah you have to break the vending machine. We cannot assist you with that. Also please do not ping staff.

keen falcon
#

ok, whats the best way to break it, not including explosives?

unkempt ermine
#

¯_(ツ)_/¯

reef geode
#

hit the foundation

#

softside

#

or floor or whatver

#

yup

keen falcon
#

ok cheers man

reef geode
#

spear a foundation or if its on a 2nd floor u can hit it from under

keen falcon
#

ok ty ❤️

fervent inlet
unkempt ermine
#

With what sir?

fervent inlet
neat totem
unkempt ermine
fervent inlet
#

Sup Man i got a ban appel and cant make mor Ticktes i dont know why but pls help me ? ❤️

neat totem
#

What's your steam id?

fervent inlet
#

Sup Rusticaded Team

I made a big mistake saying the N word. I am aware that it is absolutely disrespectful and irresponsible to say the N word. I was very aggressive as I was killed several times by the same people, of course that doesn't excuse my mistake. So I would like to apologize for my behavior. I'm sorry and I hope for an unban! (

Yesterday i played on your Server and i wanst Stream Sniping or anything else why could i join your server and Play when i where banned for Streamsnipping i dont get it? Yester day i played for 100% on your Server at Forced Wipe why could i join?

Thanks your Zepi

(I'm sorry but I don't speak English very well and had to translate it with google translator sorry)

fervent inlet
#

My ban says Undisclosed #17292

neat totem
#

From what I can see you already got a response to that in your ticket

fervent inlet
fervent inlet
royal nebula
#

when is the 2x trio still down?

unkempt ermine
#

It is not down anymore.

#

It is online and running.

royal nebula
#

ok

#

eu 2x trio?

unkempt ermine
#

Us 2x Trio

#

We do not have an EU one atm.

#

Maybe in future 21323

royal nebula
fervent inlet
harsh harbor
#

Something glitched out cause you never were unbanned

#

I will be taking a look why when I'm back at a pc

fervent inlet
# harsh harbor I will be taking a look why when I'm back at a pc

Can you do something for me Bro? I got banned for stream sniping i thin 1 year Ago. I know it was a mistake to stream snipe and i know its not okay. I made a big mistake there but i also excuse my mistake and send a sorry message to the Streamer and he acceptet it. I will never to that shit again i just had a bad time in my life and that was the only thing what made me laugh 😦 I hope you can understand me that i but a hard work yesterday in the Server and now im still banned. ❤️ 😦

harsh harbor
#

Open a ticket

fervent inlet
harsh harbor
#

Then my guess is the answer is no

fervent inlet
harsh harbor
#

send steam 64id

neat totem
fervent inlet
harsh harbor
fervent inlet
royal nebula
#

2x trio down again?

harsh harbor
#

No?

royal nebula
#

ok

harsh ridge
#

cheaters on eu monday 2x vanilla right now

#

monday server

neat totem
harsh ridge
#

i did

blissful falcon
#

@neat totem my neighbours is very racist, can u come ban them?

neat totem
blissful falcon
#

yes

#

he is also from portugal

#

so no good

neat totem
#

What a bad boy

blissful falcon
#

ye

#

@neat totem when do u have time to ban him?

#

he is screaming outside my base now

neat totem
blissful falcon
#

but i forgot my steam password, i cant sign in

#

@neat totem he is calling me diffrent names, and i get very sad now

#

u can come ban?

neat totem
blissful falcon
warm igloo
#

@harsh harborCan I get a white list if I buy VIP?

#

hell?o

unkempt ermine
warm igloo
#

Does it have to take 500 hours?

unkempt ermine
#

¯_(ツ)_/¯

#

Did you get rejected before?

warm igloo
#

I need VPN to play

#

yes

#

Applications have been rejected many times

unkempt ermine
warm igloo
#

I can only translate Google I'm sorry

#

I can apply but it will be rejected

#

Can you help me?

unkempt ermine
#

Could you give me your SteamID?

warm igloo
#

76561198134852872

#

Thank you very much

unkempt ermine
#

Yeah unfortunately you need a lot of more hours played to be whitelisted.

warm igloo
#

But how can I have more time without VPN

#

Can you help me ?I can buy VIP

neat totem
#

It's on the roof next to the slot machines

warm igloo
#

I'm sorry I didn't catch you

#

Can I use VPN when purchasing VIP?

warm igloo
#

I can't use VPN because there is no white list

crystal pebble
#

If you don't meet our requirements you won't be getting whitelisted

#

You can't buy yourself a whitelist

warm igloo
#

😭

#

If there is no VPN, there can be no more time

#

Very high delay

crystal pebble
#

Alright, play on an Asian server

lavish cradle
#

i cant find rusticated eu thursday in both me and my friend servers

crystal pebble
zealous turret
#

I need support from an server admin

crystal pebble
#

Sup

zealous turret
#

Me and my team playing on ur server 🙂

#

And a guy just insided us and changed core doors sadly...

#

We got logs and clips

#

A lot of us bought VIP

crystal pebble
#

Insiding is not against our rules

zealous turret
#

You gotta be kidding me

crystal pebble
#

Unfortunately I am not

errant nimbus
#

7 players paying for VIP on the server, one toxic player decides he doesnt like farming anymore, so we go farm and come back to codes changed, is there nothign you can do?

crystal pebble
#

Sadly no, its part of the game

errant nimbus
#

That's unfortunate, a lot of servers make this bannable, which takes it out of the game, because people realize its terrible for the game and business model of Rust servers. we really like rusticated servers because of the versatility of game types, the UI team sizes, and general game play. I, personally, have invested in VIP on these servers at least 8 times. It's unfortunate that one experience like this negates out all those positive things. I understand there is nothing to be done at this point, but I ask that you guys consider being part of the group that takes this out of the game. Thank you for your time.

crystal pebble
#

We are one of the biggest official community out there. We have certain standards we need to meet and almost all other official servers I know of do not have any rules against insiding

#

Sorry that it happened to you, but its just part of the game and you got to be careful as to who you trust.

ripe hazel
#

I misplaced a vending machine in my base is it possible an admin could come delete it? I realize its part of the game, but this is my first time trying somethijg like this so if you pwease remove it

harsh harbor
#

Modded or Official?

#

If its official we can not remove it

ripe hazel
#

official :(

harsh harbor
#

sorry

ripe hazel
#

its okay thankyou

tacit remnant
#

%100 cheating

harsh harbor
pseudo kite
#

im trying to log into the server and i keep getting this message: Disconnected: EAC: Anti-Cheat Integrity

#

anyone know how to fix this

ripe hazel
#

maybe verify your game files

pseudo kite
#

ahh thank you man

#

its fixed

frozen cedar
#

I just realized I put roofs on my base and now I can't put on window embrasures below them 😦 . Would it be possible for an admin to remove the roofs so I don't have to start building a new base. I'm on 2x modded Thursdays if it makes a difference...

neat totem
#

You can try to do /refund

frozen cedar
#

didnt seem to work says "unknown command: refund"

languid kiln
#

Can you buy minis on these servers

#

?

#

@ionic walrus

harsh harbor
rapid pumice
#

Am I able to use GeForce now

#

Some servers don’t allow it

#

Also does us medium have team limit

crystal pebble
crystal pebble
scenic sundial
#

not a server question but a game one, when i get hit stuff covers my screen and i cant see

#

I have blood turned off

#

still does it

ripe hazel
#

you cant turn blood off you can only censor it and make it grey

scenic sundial
#

my friend doesnt have anything on his screen when he gets hit

crystal pebble
#

Yes?

regal heath
#

if someone breaks your bags and adds their own team. is that trio rule violation?

crystal pebble
crystal pebble
regal heath
#

yeah it was

#

didn't know if everyone knew the term insiding lmao. thanks for responding @crystal pebble

crystal pebble
gritty berry
#

hey I need some help on a ticket @crystal pebble

#

or whoever can help

#

he is online but his name does not pop up when I try and submit it for a ticket

#

I'm def spelling it right because im looking at his name as I type it

#

he doesnt pop up on f7 either

#

@harsh harbor

#

sorry for pinging

#

this kid is just annoying

quasi basin
#

can i talk to an admin

#

or someone in charge

#

please

unkempt ermine
glass herald
#

whenever i put down a workbench it says i can upgrade it, how? is it cheaper than just crafting tier 3?

hardy compass
#

When i try to join the server it says. Disconnected:Kicked: ISP Blocked: Attempting to use a ISP as a vpn is not allowed.#

I played on the server yesterday woke up could not join. I think i have a strict nat type if that helps? I do not know what IPS is and i do not use VPN

Does anyone know what the problem is thx

latent hazel
#

How to whitelist

harsh harbor
chrome hare
#

There is some people abussing a rock glich

#

In EU Vanilla Trio

#

They are inside a rock and they can shoot

unkempt ermine
velvet wing
#

Admin

#

i need admin

#

please

#

emergency

#

Ticket numer 19816

#

please

#

Help pleaseee

#

@harsh harbor

drowsy stream
#

Why do yall unban cheaters

crystal pebble
#

We dont

crystal pebble
drowsy stream
velvet wing
#

I can't when they cheat me like that

crystal pebble
drowsy stream
#

its kinda weird to steal a clans name and all their members name

crystal pebble
crystal pebble
crystal pebble
topaz yarrow
#

777 people are esp'ing

haughty oyster
#

777

#

Cheating

crystal pebble
haughty oyster
#

i did

crystal pebble
#

Then be patient

drowsy stream
drowsy stream
crystal pebble
drowsy stream
crystal pebble
#

So idk what you are on

#

Ok lmao

crystal pebble
drowsy stream
#

and why im reporting them

crystal pebble
#

Yeah remove the attachment

frank vigil
#

im in the disc and stuff and my discord kit wont work in game. why

#

its been like this for months

crystal pebble
#

You are cursed

#

Try now @frank vigil

frank vigil
#

@crystal pebble ty

misty meadow
#

beacuse the crash all my craft go away

ionic walrus
#

Why do i keep getting kicked

#

Im not even using a vpn or something

#

how can i fix this>?

crystal pebble
#

Which server?

ionic walrus
#

2x duo solo triop

crystal pebble
#

The hosting is having lots of issues atm, maybe your kicks are due to that. We saw some major kicks earlier, now only minor ones

ionic walrus
#

Can u fix it for me so i can play or no

crystal pebble
#

But its most likely on our hostings end and all of that is out of our hands

ionic walrus
#

Nah then i most likely need to wait for coujple hours so its fine, thank you have nice day!

crystal pebble
#

We provide very fast support

ionic walrus
#

I cant even find the right server where i played on with my name in it

ionic walrus
solid topaz
#

friend cant join thje server or find it

#

any1 know why

crystal pebble
#

Current Facepunch issue after game update, we are waiting for a response from Facepunch as this is out of our hands

ionic walrus
#

do u have an ETA? does facepunch fix this stuff relatively quickly?

crystal pebble
#

No ETA yet, sorry..

ionic walrus
#

aight

harsh harbor
#

New client update has been released for the fix

covert herald
#

oh

zenith valve
#

i've requested to unlike this so long ago

#

any eta when mfs gonna approve this shit

rugged cape
# crystal pebble No ETA yet, sorry..

Hey I just saw you on the Rusticated trio server. Are you an admin who could help me?

I did something very dumb and locked myself out of my base...

old gale
#

i have a question

#

how do i get the discord kit

#

it wont let me

harsh harbor
#

type !login

old gale
#

where

crystal pebble
#

here

shell pelican
#

Will monday server bp wipe again on 6/6?

harsh harbor
#

no

#

only map

agile adder
#

@harsh harbor you guys just billed me 118 dollars....

#

for a 5 dollar vip

harsh harbor
#

Most likely had a unpaid subscription for many months

agile adder
harsh harbor
#

Make a ticket so we can look

agile adder
#

ok

crystal summit
crystal summit
harsh harbor
#

You bought Build+ which doesnt come with skipqueue

#

only VIP+ and bypassqueue

#

Build+ is a kit you have in game

#

./kit

crystal summit
harsh harbor
#

o i see now well it auto stacks for 60 days

crystal summit
#

ok ty

frank vigil
#

@harsh harbor i got a question.

#

so if vincentsmg streams on rusticated and he is telling people in chat to watch his stream then kill him how can they get banned from the server? He is suppose to be on streamer mode and chat off. he could just get everyone banned if he gets mad and gets killed by someone and know they have watched his stream

harsh harbor
#

Stream sniping is no longer a rule on our servers

frank vigil
#

oh ok cause he said a little bit ago in his chat he got someone banned for sniping him

harsh harbor
#

plus even if it was he would not be allowed to play how he plays

#

for us to enforce it

frank vigil
#

ok thanks

outer beacon
#

@harsh harbor i have a question about the group max servers, are you allowed to agree to not KOS your neighbors while near each others bases? this type of relationship doesnt extend to roams (we would still kos) and neither of us would help the other in a fight with a third party near our bases if that situation were to happen

harsh harbor
#

Its in the rules

#
No making deals to ally & to have slaves. No making deals to not kill neighbors/players.```
outer beacon
#

got it

harsh harbor
#

You arent forced to shoot anyone on sight but u cant make a deal to not shoot each other

spiral hamlet
#

How can i get a admin to look at a player report, on 2x trio US there is a duo that is not missing any shots and definitely cheating in some way. What can i do to speed up this process. I reported him 2 hours ago

harsh harbor
floral sundial
#

um just wondering ive joined the steam group but it wont let me use the kit in game do you know why?

radiant wolf
#

there is a fly hacker on rusticated sandbox

#

and he is name spoofing

harsh harbor
radiant wolf
#

theres no list for the sandbox server

#

when I try to make a ticket i dont see the sandbox server

harsh harbor
#

Its called US Minigames

radiant wolf
#

oh

#

no player listing shows up

harsh harbor
#

shows for me

#

Just use other and give us any name u know

radiant wolf
#

NVM

#

im doing it rn

#

I submitted the ticket @harsh harbor

#

thx bro

#

that guy was a pain

#

he blamed it on the new recoil update too kekw

harsh harbor
ornate elbow
#

@harsh harbor

#

i had a question or any admin on

#

we forgot to kick a player bc im drunk ash and it said we violated group

#

and idk how to make a ticketd it so drinl

#

sorry juss t lmk opleae

#

like tc auth i eman bet

harsh harbor
ornate elbow
#

my name wont pop up

harsh harbor
#

u dont need to select ur name for a ban appeal

ornate elbow
#

but when i make a ticket it says select name and im not benned

oak kestrel
#

Cheater on the Thursdays 2x "(Profile NameHere)" is his name

#

made a tickety

fallen haven
#

can someone look at my ban appeal?

wet shell
#

@harsh harbor is VPN okay on ur serveur trio EU?

ornate sluice
#

Hello, when will be the next wipe on this server? EU main ?

harsh harbor
reef flame
#

how do i report someone on one of your servers?

fresh glacier
#

@supple shoal

#

@supple shoal can you help me get some cheaters of the eu main server banned?

harsh harbor
fresh glacier
#

@harsh harbor I am to dum to do a ticket can you pls just check in game on eu main on this guys

neat totem
#

I'm sorry but you need to make a ticket for us to check them

ionic walrus
#

why cant i link my acc to rusticated twitch

cursive dock
#

thanks admins for banning pooh shiesty

kind crown
#

hey i encountered a hacker is it poissible to contact one

#

?

cloud lion
#

theres people selling scrap for USD on US main, isnt that illegal

opaque jungle
#

i cant use my steam or discord kit

river cosmos
#

how do i turn off rusticated overlays on the build server (plot cost, sponsored by and quick tabs)

#

@cloud seal

cloud seal
#

middle mouse button

river cosmos
#

you cant remove them from build tools

#

nor general settings

nocturne anvil
#

cheater please report

ionic walrus
#

are you allowed to roam with another team as long as the roaming group doesn't exceed the group limit

#

for example, on trio, are you allowed to roam with a person from another trio if it is just you two online

harsh harbor
#

no

ionic walrus
#

Okay! thank you

harsh harbor
mild spruce
zenith sluice
#

Yo when does eu trio monday wipe

neat totem
magic obsidian
#

hackers x2 vanilla

#

Ice and %beans%

ionic walrus
#

In how many hours is eu trio wiping ?

magic obsidian
#

both pricate lvl2 accounts

neat totem
magic obsidian
#

that will take froever

neat totem
magic obsidian
#

well im just done why should i create a ticket when i just told you?

#

well i guess

#

ok nvm i will

neat totem
#

Because I cannot check that player if you don't open a ticket

magic obsidian
#

ticket created. sorry for argue

drowsy stream
#

is next thursday force again?

harsh harbor
#

They have a force update next Thursday but not a force wipe

#

our servers will wipe at normal time

solar cipher
#

i have a clip of a guy on 2x vanilla Thursday saying racial slurs

harsh harbor
glossy coral
#

wheres killa?

unkempt ermine
#

¯_(ツ)_/¯

candid gorge
#

I can't build help me

#

I'm trying to build but I just cant

#

idk why

harsh harbor
#

?

cloud lion
#

Are discord server boosters able to change their server profile nicknames? uwu

oak kestrel
#

on the build server my build ui wont pop up

#

is there a f1 command for it?

#

@harsh harbor pls bb

ionic walrus
#

what time is wipe on 2x vanilla monday??

oak kestrel
#

9

#

@ionic walrus

#

9 o clock for est

ionic walrus
#

on trio monday too?

neat totem
torn jewel
#

noellrp is the reason I strongly believe females shouldn't take charge too emotional

unkempt ermine
sharp fox
#

is there a mod or someone i can show clips of people breaking team limit cause the website wont let me send tickets rn idk why and its so annoying

neat totem
sharp fox
#

does anyone here give a fuck abt their servers or not god damn

#

ur website is a piece of shit and no one will help me

neat totem
#

I mean, the website is working just fine for me, the only way for me to check a player is throught the website

#

For example ^

cloud lion
ionic walrus
#

monday trio eu wipe is in 10 min right ?

neat totem
#

yes

calm palm
#

how can i enter surver

unkempt ermine
calm palm
#

i need enter whitelist?

unkempt ermine
calm palm
#

When I enter the server, the game will flash back

unkempt ermine
#

What does it say?

calm palm
#

i Unable to access the server

unkempt ermine
calm palm
#

Server needs white list?

unkempt ermine
cloud lion
harsh harbor
#

Don't believe so

calm jewel
#

@crystal pebble Hello, confirmation

crystal pebble
calm jewel
#

Artix will tag you in second

#

Thanks!

crystal pebble
#

Already fixed for him

neon forge
#

Yo

calm jewel
#

Thank you very much!

neon forge
#

Thanks

unkempt ermine
crystal pebble
#

No problem

cloud lion
sacred elk
#

I have 2 houses of neighbors and they make team , they don't kill each other , they throw airdrop in front of them.

unkempt ermine
latent snow
#

Hey i just encountered a wall hacker, and i submitted a ticket

#

are any admins on?

brittle island
#

Is there a way to edit a published build without having to republish (with a different base code) ?

I'd like to retain the current base codes if at all possible because they go as links in my vids :/

harsh harbor
#

unfortunately no

#

Thats due to how the database was setup

#

its not something we can really do with its current structure

brittle island
#

cool cool

tacit coral
#

how do i cancel a sub

timid yew
#

hey I accidentally bought vip for the wrong server I got it for trio thursdays but I meant to get it for mondays can I please have it switched

crystal pebble
crystal pebble
timid yew
#

just bought havent even loaded in with it

crystal pebble
timid yew
timid yew
crystal pebble
#

No problem (:

vital talon
#

when is the pattern hud and bedwars gonna be updated due to the new recoil update ?

harsh harbor
#

Something we still need to look into

#

Our dev hasnt had time yet to do so

vital talon
#

ah okay

bitter dragon
#

currently have a 4 man teaming on EU monday trio against us, anything anyone is able to do?

harsh harbor
bitter dragon
#

i have made a ticket now

twilit robin
#

creating a ticket, blatant cheater right now on 2x, also ban evading as I found his old account that used to play on the same server, would appreciate the look into it

#

legends thank you

crystal pebble
nova magnet
#

How can i join serve with VPN

mental flicker
#

Can anyone look into my ticket please3

#

ty @harsh harbor

sonic zodiac
#

How long is the ETA on a ticket response I just submitted one

vague obsidian
#

can we get a admin or sum on trio monday

vague obsidian
#

ticket wont work for me

#

nvm

ionic walrus
#

why isnt large respawning on 2x vanilla mondaysa

#

@harsh harbor

crystal pebble
#

no need to @ him

#

Someone is most likely camping it

tranquil forum
#

im using rusticated sandbox and my plot isnt saving

#

wtf is wrong with the server

#

its not saving my prgoress

#

progress

dreamy moth
#

hi, next week wipe bps in Thursday trio?

unkempt ermine
#

We wipe BP's only on Force Wipe.

proud tapir
#

can a admin pls look at my ticket

#

#20023

#

pls im getting hard greifed in bedwars

#

pls hurry

#

i have proof and everything it will take 10 seconds

#

@unkempt ermine

unkempt ermine
#

When an admin is available they will look at your ticket.

past wing
#

do even admins care if there is hackers running around?

unkempt ermine
#

Of course we care. If you do suspect someone of cheating please #🎫︱create-a-ticket and we will have a look at him.

past wing
#

i have done over hour ago

#

can u look at my ticket then siked?

past wing
#

so can some admin look my ticket i cant do anything the hacker is just there where i am every time

#

Your Ticket
#20021

buoyant shard
#

When an admin is available it will be looked into. Pretty much all of us have jobs outside of rust, and it’s midday throughout the US

lunar needle
#

Hey, for some reason on the EU sandbox server I cannot load in any bases? The game says it’s loaded the base but it hasn’t?

cinder hamlet
#

i cant find the servers ? i did everything but it didnt show to me

magic yacht
#

how do i save a build in creative because i spent almost an hour building a base and it got fucking deleted bc i don't know how to save

harsh harbor
#

you just press the save button

#

or /save

lavish gale
#

hard cheater wtf

harsh harbor
lament elm
#

is the VIP section of the site down?

#

https://rusticated.com:8080/vip/
gives me this error


An error occurred during a connection to rusticated.com:8080. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.```
#

oh weird maybe it's just putting the 8080 in the link on the homepage

#

kinda weird

harsh harbor
#

Well shouldnt be going to 8080

#

not sure why it is

neat totem
hearty drum
#

wait

#

can u come voice chat ?

#

i live screen

#

@neat totem plz come bro

#

I will only show one thing

neat totem
hearty drum
#

rusticated eu trio mondays, there are people who make teams on your server, they throw houses next to each other and make alliances. And they take each other home. 3.4 different houses installed on the G23. If you want, I can prove it with video, at least 5 people are playing together. @neat totem

#

3 people live in the house, I shoot him while leaving the house, his other friend runs away, 2 people from another house take him into their house. This is hilarious and I think it spoils the competition.

neat totem
hearty drum
#

Why should I share my Steam information :),

#

I don't want to enter my information for security reasons, but it won't take you 2 minutes to check.

#

please just take a look at the code locks or their gameplay, you will understand. It's okay to submit a ticket, but it's not possible for me to share my personal data, believe me my friend

neat totem
rustic moss
#

LMAO i just got banned for hacking

#

im playing on geforce now

neat totem
rustic moss
#

with like 3fps this shit so funny

neat totem
#

Probably something wrong with the ip

rustic moss
#

yeah prob

hearty drum
#

If I open a ticket, in how many seconds will I get a response?

neat totem
#

It depends

#

But the only way to report those players is by creating a ticket

hearty drum
#

okey bro i ticket

rustic moss
#

there anyway to create a ticket another way?

#

for some rszn im not getting my steam guard rn

neat totem
#

What's your steam id?

hearty drum
#

Is it enough if I give the names of 2 of the team builders, or should I try to find them one by one? @neat totem

neat totem
#

It's easier for us if you give us the name of everyone that is teaming, but if you can at least get the name of 1 of each team is probably good enough

frozen sparrow
#

how can I be whitelisted for using a vpn?

hearty drum
#

Others don't come out of the house much, if I give you the coordinates, would it be okay if I could describe it, I'll try to get a name now, but if it happens, I won't be tired, master 🙂 @neat totem

neat totem
#

Sure

hearty drum
#

i open ticket my bro @neat totem

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deadlykick my ticket. 😄

slim shale
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It is normal that it takes a long time to search for lobby, eu sandbox?

simple jewel
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+++

vivid frigate
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what is wrong with your thursday t rio server

velvet wing
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what happend white rusticated thursday?

harsh harbor
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Daily restart

thorn maple
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Thursday Trio down again

harsh harbor
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Yea gonna have to turn scientists off

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its the rust bug

hollow plover
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heey, there is 2 guys teaming in solo bedwars, dont know where to report that..

neat totem
ionic walrus
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I am on the server rusticated us trio monday and I live in a cave base but my garage door got stuck outside of the map and I havent put a code lock on it yet can a admin come and close that garage door and I could put the code lock

hollow plover
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is there any admin on? he could go ban them, they are still in same game

maiden lava
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can i get unticket banned

harsh harbor
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If you are banned from tickets you arent welcome to play here

ionic walrus
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I am on the server rusticated us trio monday and I live in a cave base but my garage door got stuck outside of the map and I havent put a code lock on it yet can a admin come and close that garage door and I could put the code lock