#🆘︱support

1 messages · Page 112 of 1

cosmic lintel
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is it worth creating a ticket for people who arent using english in chat? or is the rule not really enforced?

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US Trio Thurs is just goin wild

unkempt ermine
crystal pebble
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What, the account that was playing RMG?

mild mason
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hello

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admin

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my friend can creat ticket
he has been blocked from creating tickets

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could you help me

fluid thicket
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if your buddy got blocked from creating tickets we usually don't want to discuss with him anymore

mild mason
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he just creat ticket 3time to apply whitelist

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can you relieve it

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I promise it will not hapen in next time

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76561199205432305

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this is his

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steam id

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please help me,I promise it won't happen again

stoic lark
mild mason
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ok

crystal pebble
# mild mason ok

He's been denied three times now. He kept on making tickets and not reading the answers he got. The ticket ban will stay

mild mason
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ok

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thanks your answer

jolly briar
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Good afternoon. The problem is, I can't see the Rusticated.com server anymore US Trio | Thursday wipes. Friends play but I just don't see this server in the lists. What is the possible problem? I see other servers.

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Steam ID: 76561198160537563 . Please, help. PeePeeHands

unkempt ermine
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I am pretty sure that if the server does not pop up that it is not our problem. You can always get the connect and the ip for the server in #476932241419796492. When you are in Rust just click F1 on your keyboard and paste the connect link that has been displayed in the server-info channel.

fluid thicket
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more likely a Steam / Facepunch issue. a lot of servers "vanished" for me too 👁️

limpid swan
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Please help me

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cheater Ey trio monday

unkempt ermine
limpid swan
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I can't choose his nickname

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@unkempt ermine

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His nickname is just a dot

unkempt ermine
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What do you mean by that?

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Make sure to F7 Report him.

limpid swan
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He has a cheat for immortality, I have proof

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@unkempt ermine

unkempt ermine
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The @ is not needed sir.

crystal pebble
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last people you interacted with also show at the top when you create a ticket

ionic walrus
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how can i make a ticket

ionic walrus
#

i don't have permission to chat

limpid tulip
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What do you mean, you create a ticket through our website

covert terrace
#

How Do I Report A Racist Shop Name

lusty heron
#

how do i cancel a subscription?

coral jewel
#

How does the brush tool work on creative?

stoic lark
stoic lark
covert terrace
#

i will put myself and clarify that it is not my shop in the description

stoic lark
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That works.

timber ember
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Why I was muted on Monday eu trio for 4 hours????

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Lots of people was muted last day, moders just spam "mute notifications" in chat

timber ember
crystal pebble
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You usually don't get muted for no reason. If you believe one of our admins made a mistake feel free to #🎫︱create-a-ticket

young thicket
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@crystal pebble is the build server down?

fluid thicket
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AU creative seems to be down

young thicket
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Yeah it is

fluid thicket
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I've notified Killa, but it's 5am for him if I'm not mistaken

young thicket
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no worries

lean tulip
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Why VPN ban?

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Help me please

unkempt ermine
lean tulip
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Om

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Ok

crude karma
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I need admin eu monday trio

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Pla

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Pla

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Pls

pine juniper
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team crossers on us trio monday :(

crude karma
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Admin?

pine juniper
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Admins dont exist ig

crude karma
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no?

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jaja

fading turret
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#🎫︱create-a-ticket US Trio Monday server went down, i was sitting in Outpost doing fertelizer, you can check the logs. When i got back into the server i was killed in launch site, but i havent been there for 3-4 hours. Ive even made a snow base, went back with all the loot. Even did some BPs at outpost, i still have the bps. But all the loot i had on me was gona. I bought a Turbine from a shop, and had 13 wood walls that i had made. + 993 metal frags. Had around 400/500 fertilizer + some scarps on me. And it's all gone. Just frustrating. becouse ive been watching a video, while doing fertelizing at shop. And it's all gone. Kinda strange

fluid thicket
fluid thicket
karmic lily
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i need a fucking admin who is actually gonna talk to me

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and not just tell me im linked to an eac banned account that isnt mine

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so cringe

fluid thicket
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we don't offer VC support

karmic lily
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I’ve created 2 and get told the same thing before I can even respond,.. they all say I’m Linked tk a banned account that I’ve never seen , they tell me to contact eac and close the ticket

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Like that kinda shit ???

fluid thicket
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you're responsible for your connection

karmic lily
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The fuck does that mean ?

fluid thicket
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means that you are responsible for your internet access. if you play on shared WiFi or similar, that's on you. for us it doesn't matter if you claim to "not know" the alt accounts as it's impossible for us to verify

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thus we consider them as your alt accounts

karmic lily
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there are plenty of ways to verify that

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but instead youre gonna hold me over an account that isnt mine

fluid thicket
karmic lily
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that account has never been logged into on my computer , few ways to verify that . i can screenshare my steam big picture and you could see all the account i have saved that i log into ,

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could also show you every last steam common account registered in my steam registry

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but no way to verify right :)

fluid thicket
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there's even more ways to avoid those logs and the alt accounts could still be yours

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once again, you are responsible for your connection

karmic lily
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thats so cringe

fluid thicket
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guess there's no point discussing with you

karmic lily
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let me get this straight then

fluid thicket
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buy another copy of Rust, you seem to collect EAC bans

karmic lily
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LMFAO i do?

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ive never cheated on an eac game

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vac surte ill admit to that

fluid thicket
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so why are you EAC banned?

karmic lily
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my main account game ban? its from h1z1

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thats a be game

fluid thicket
prime spadeBOT
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:ok_hand: banned terra#6705

velvet wing
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what happend

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rusticated thursday

harsh harbor
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Crashed

velvet wing
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I was in the military tunnel, so am I going to turn up dead?

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killa

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why can't i vote for the next thursday trio map?

fluid thicket
velvet wing
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okk

drowsy mauve
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killa duo 2x is completely dead i thought you where going to do something about it

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thats like 3 wipes in a row now

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i would like for someone to cancel my VIP +kits for this server

harsh harbor
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You can cancel it yourself

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I dont just wave a magic wand and get pop

marsh thorn
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whats wrong with creative AU ?

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cant join and not showing up in server list

harsh harbor
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Looks like it froze again

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restarting

marsh thorn
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ty

cyan loom
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Hey I got charged again yesterday on my card. And I’m not sure why.

harsh harbor
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Create a ticket and I can take a look when I'm available

versed pike
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In the build server what do i do to have symmetry on all 4 sides? Im building a 2x2 and wanting to build 1 side and all the other 3 sides build automatically

keen pasture
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I'm pretty sure you can do that but not 100% sure, it'd be in the menu somewhere which you can get to by hitting the middle mouse button

terse narwhal
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Hello can i ask where can i find map for EU TRIO THURSDAY wipe ?

fluid thicket
#
RustMaps

Small Harbor ✅
Large Harbor ✅
Airfield ✅
Junkyard ❌
Launch Site ✅
Military Tunnels ✅
Powerplant ❌
Trainyard ✅
Water Treatment ✅
Sphere Tank ✅
Bandit Town ❌
Sewer Branch ✅
Satellite Dish ✅
Outpost ✅
Excavator ✅
Large Oilrig ✅
Small Oilrig ✅
Arctic Research Base A ✅
Military Base ✅

molten saffron
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Hi, I got this message saying Attempting to use a ISP as a VPN is not allowed when I tried to login to a server, is there a way I can resolve this^

molten saffron
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thx

finite adder
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i need a admin asap, im about to be raided by a posible cheater, he sniped me from 90 meters under the water, very sus, im in the eu trio monday server e26

harsh harbor
terse narwhal
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Can someone refresh website with kills on eu trio thursday when it wiped ?

fluid thicket
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probably doesn't refresh until the wipe is a couple of hours old

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as it needs some data

terse narwhal
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ok ! ty

mossy bloom
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any updates on my ticket?

crystal pebble
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Check on your tickets there

mossy bloom
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how do i get my loot back?

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i reported him could i get my 23 tech trash back atleast

neat totem
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You're gonna have to wait for the base to decay or raid it yourself

subtle glade
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im connecting to the server and stuck in receiving data for a few minutes now and i dont want to disconnect and get q what do i do

keen pasture
subtle glade
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i disconnected can u potentially move me through q

keen pasture
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I can't move people through queue, no

subtle glade
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can i get the map to download and put in the maps folder it keeps getting hung up

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nevermind it took like 20 trys but im in

sonic field
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can i get my moiney back cuz its was automatically paying

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@keen pasture

keen pasture
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you signed up for a subscription, it's your responsibility set up whatever you want to pay for and to cancel a subscription if you no longer want it. we dont offer refunds as stated in our TOS you agreed to on purchase, sorry

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if you're having trouble cancelling the subscription I can direct you to instructions for that

silk sinew
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Hello, Please can i get md? is importante i cant open ticket is not working for me

crystal pebble
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Whats the error you get

silk sinew
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when i press end support nothing appear

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"summit ticket "

crystal pebble
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Did you select all options?

silk sinew
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of course

crystal pebble
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Server, reason, player etc

silk sinew
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yes!

crystal pebble
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Are you trying to upload clips?

silk sinew
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nope just screenshots

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but i try without screens

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can you open MD one sec?

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if i dont get help i have to despawn :/

crystal pebble
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Try without the screenshots

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Tickets are working fine for me, so you must be doing something wrong

silk sinew
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Already send

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@crystal pebble

twilit oasis
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broooo

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why yall ban me

ionic walrus
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admin hello>?

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is there an admin on?

keen pasture
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if you have a question ask here, if you need to speak with one of us directly or need any help in game make a ticket here #🎫︱create-a-ticket and it'll be answered as soon as someones available to help

keen pasture
twilit oasis
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i made a ticket

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its fucking stupid i even got banned

keen pasture
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it'll be looked in to asap

twilit oasis
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it was 100% someone that was friends with an admin

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cuz we killed them and got unbanned like 5 seconds later

keen pasture
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i mean if you've got concerns with that then you'd wanna request to talk to killa in your ticket. but thats never been an issue as we're all monitored pretty heavily and evidence for a ban is required and viewable by all admins

crystal pebble
twilit oasis
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let me get it

ionic walrus
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hello ive been blocked from creating tickets

crystal pebble
glossy coral
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can an admin please check my store ticket

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i'm sitting in this long ass que and i definitely should have que skip

snow crag
ionic walrus
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were getting insided

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can anyone help? Were like a 15 man

limpid tulip
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We do not interfere with gameplay. Insiding is unfortunately a part of rust and we have no rules against it

ionic walrus
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Bruh

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Alright

limpid tulip
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Im sorry PepeLove

ionic walrus
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its fine ig

ionic walrus
crystal pebble
ionic walrus
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if i have a gameban from over 500 days ago and its only one gameban am i aloud to play these servers

manic tapir
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whys my name this weird colo

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its like dark blue instead of light blue

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@limpid tulip

south lily
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Hello i need help

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Server time out me and when i enter in the server (rusticated trio) im dead and i not have the lock permissions

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Im not raided

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20 sec from time out to enter again in the server

slate flax
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can someone pls unban me

stoic lark
slate flax
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ive already created one

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me and my friends got banned a while back and they got unbanned but i am still banned

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they are playing right now i am trying to join them

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@stoic lark

neat totem
manic tapir
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so im real as fuck

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huh

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i like that

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real jit

summer flame
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Is there a reason that Rusticated sandbox/creative is unplayably lagy

tawny monolith
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help cant create tickets

fluid thicket
tawny monolith
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@fluid thicketblocked, im waiting on vc now

fluid thicket
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we don't offer VC support. if you're blocked from our ticket system there's a reason for that

tawny monolith
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aight

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its been 90days

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i cant create ticket

fluid thicket
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creating new account(s) to bypass a block. very smart indeed

tawny monolith
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you said after 90 days i can appeal.

vapid field
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guys, how can a get a white list on my account?

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i need a VPN to play this server . it's so lag on my region

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does any one know ?

tawny monolith
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@fluid thicketthank you for unban , but looks like my main account still cant open ticket on site. could you unblock ?

zenith cape
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is it allowed to grief helis in outpost with pushing

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there is a stupid russian kid griefing for 2 hours now

void elk
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@fluid thicket do you have a minute or any other admins

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i have something to ask preferrably in VC

fluid thicket
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we don't offer VC support

void elk
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oh

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alright

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im not banned or anything but

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ill do it, i just had a quick question will the ticket take hours?

fluid thicket
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no it won't

void elk
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ok, will the response just be seen on the website, or will i get a noti here?

fluid thicket
remote wedge
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hey I got a gun in launch and its just in the ground ig

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can a admin like grab it for me idk why I cant pick it up

fleet vale
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i die to a glitch would i get my loot back i have a clip

ancient mural
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how long do tickets take to get a response?

fleet vale
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idk

ionic walrus
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admin Why do I banned Association #30830 WTF!!!! why ??? I was alone, no cheating, no team !!! FK

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im

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solo

crystal pebble
austere viper
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i made tickets 😦

unkempt ermine
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When an admin is available they will gladly assist you with your ticket.

high forge
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how i make whitelist ?

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i nedd use vpn

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becausa im play with 400 ping in us servers

unkempt ermine
austere viper
#

does anyone know why in my map my teamates nametag is like somewhere else where he isnt? He has the same problem.

harsh harbor
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Which server

dim anchor
austere viper
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the trio server US

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2x

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it keeps happening and ik its not my pc or internet

wild meadow
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2x trio Saturday wipes what time EST?

fluid thicket
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1pm EST

plain pawn
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hey, I reported a player on solo/duo/trio thursdays Muilton I'm wondering if an admin can check him out

still yoke
#

admins get the cheater off main

fluid thicket
onyx bough
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kid has cheated for like 2 hours and he isnt banned

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just lost 2 m2s and he still no banned

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good serber

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very fun to play having alot of fun

harsh harbor
onyx bough
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trust me

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ive made a ticket

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this kid is flying around our base

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but hes clean dw

harsh harbor
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Upload him flying then

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if its so obvious

onyx bough
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log on and watch him

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LMFAO

harsh harbor
#

When your ticket is answered we do

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We have a lot more data then you can see

onyx bough
#

ight ill sit afk for the next 4 hours and wait

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💀

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hes banned

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nvm

harsh harbor
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u have no tickets

onyx bough
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my friend did

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hes banned

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nvm

harsh harbor
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I see a gamebanned alt tho

onyx bough
#

me?

harsh harbor
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YES SIR

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Mobile IP tho so maybe its not yours

onyx bough
#

yea i dont even have 2 steams

harsh harbor
#

Are u playing on a hotspot

onyx bough
#

no

harsh harbor
onyx bough
#

im broke i cant even by rust 2 times

heavy swan
#

buy*

onyx bough
#

monkey

harsh harbor
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here is the acount incase u were wondering

onyx bough
#

LMFAO

harsh harbor
onyx bough
#

who even is that HAHA

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thats just not me💀

harsh harbor
#

Linked to you :))

onyx bough
#

wait

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wym linked

harsh harbor
#

Shared the same IP address

onyx bough
#

bro what

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same ip?

harsh harbor
#

Has the same name as your accounts as well

crystal pebble
#

uh oh stinky

onyx bough
#

idk

onyx bough
#

my steam along time ago got hacked

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it was my friewnds who gifted me steam then i gave him my login

harsh harbor
#

Well its over 150 days old so idc really just saying nice ALT sir

onyx bough
#

haah yea ik

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truthfully its not mine

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but idk

crystal pebble
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the friend

onyx bough
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any

#

way

harsh harbor
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NO

onyx bough
#

u can tell me where this guys lives

harsh harbor
onyx bough
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the cheater

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he has our m2s

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and rockets

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and c4

harsh harbor
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no we leave the body and base to be raided

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we cant give location

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first time find it wins it

onyx bough
#

bro

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fair ig

harsh harbor
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As they killed multiple people

heavy swan
#

2 m2's....

onyx bough
#

give us the grid

onyx bough
#

he will get on a alt btw hes just greifing us

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honestly

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would u be mad

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if u lost 2 m2s

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and boom

fluid thicket
#

it's just pixels

onyx bough
#

pixels i care about

fluid thicket
#

Rust got rid of their item tracking system years ago... so no way for us to tell which pixel belonged to who

onyx bough
#

xd

cosmic lintel
#

Is it possible to track someones fireworks? someones firing off Nazi symbol but I would have no idea who to report

mellow spoke
#

cheater on US medium

neat totem
ionic walrus
#

I just got banned for group violation on the us trio but im a solo?

fluid thicket
subtle glade
#

homophobic guy on US Main

neat totem
indigo whale
#

hello

#

some admins here?

crystal pebble
#

Yes?

kindred crow
#

I connected my twitch and cant claim it

crystal pebble
woven abyss
#

i got banned today!!?? why admin. Can help going when with ban cant with teamate admin job not doing is in what that would be in hopefully can unban

neat totem
crystal pebble
upbeat prairie
crystal pebble
#

Correct

unkempt ermine
upbeat prairie
unkempt ermine
upbeat prairie
#

i made ticket alr

unkempt ermine
#

right ok

#

When an admin is available they will help you out.

upbeat prairie
#

just wanted to make sure that there was no teaming allowed don't wanna waste anyone's time

crystal pebble
#

Definitely not allowed. Thanks for reporting it

upbeat prairie
crystal pebble
nova cloak
#

what are the odds of getting unbanned after playign with a cheater i met in game?

crystal pebble
#

Very slim

nova cloak
#

Thankyou!

crystal pebble
#

Ban is usually 7 days

nova cloak
#

For Cheater Association?

crystal pebble
#

Correct

nova cloak
#

Okay, Thank You!

#

So fucking annoying, cuz i sapent 7 hours wasted

quaint adder
#

not sure if its worth a ticket but whenever i use electricity on us creative i get sent to lobby

#

dunno if its intentional or not

harsh harbor
#

Sure the lobby isnt crashing for some reason?

quaint adder
#

not sure that could maybe be it, i noticed that i can do it for like an hour sometimes and then sometimes 5 minutes until it crashes

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and always when im doing something that requires the wire tool in my hand

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it might be with the large battery but i havent tried the smaller ones

brazen barn
#

/whitelist76561198318140773

cosmic lintel
#

is there a way to scroll back up chat? wanted to report someone but their name is gone now

#

yo can I add something on to a closed ticket? meant to add another person to it but forget his name, but he just typed agaian so now i remember

harsh harbor
#

Admin that closed it would have to open it back up for you

cosmic lintel
#

hmm

harsh harbor
#

I reopened it

cosmic lintel
#

youre the man ty

#

while i got your attention, if you dont mind answering. is there a way to scroll back in rust chat logs?

harsh harbor
#

nah dont believe so

#

A admin can check logs if needed if u remember what was said

cosmic lintel
#

kk

cosmic lintel
#

Thank you Strike #100hBeamer

opal briar
#

High delay ping 300+ i need VPN

#

@harsh harbor

unkempt ermine
formal veldt
#

got a teaming 6 man on trio

unkempt ermine
livid cape
#

Steam group not working

unkempt ermine
#

Try to leave and join our group again.

lapis apex
#

how to use vpn

deft isle
#

yo any admins on? got some blatant cheaters

#

already f& submitted ticket on discord

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F7 reported

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@unkempt ermine

unkempt ermine
#

would be better

deft isle
#

i already did tho

#

these guys are killing us and everyone else, bout to lose a raid becaus of this bs

astral tiger
#

There is a hacker killing everybody on rusticated us oficial trio

#

quadropel headshot

unkempt ermine
astral tiger
fierce dew
#

hello

#

i need

#

help

novel bronze
#

if u get banned do you get ip banned instantly?

fluid thicket
#

yes

fierce dew
#

Do I need a whitelist to enter the server?

fluid thicket
#

you need a whitelist to use VPNs. you can play without whitelist using your residential IP

fierce dew
#

How to apply for the whitelist?

fluid thicket
fierce dew
#

I'm so sorry, I don't know what to do

fluid thicket
fierce dew
#

I don't see where the whitelisted application is

fluid thicket
#

you just open a ticket and request it / explain why you need to get whitelisted and an admin will verify your account and check whether it's eligible or not

fierce dew
#

ok,thank u

fluid thicket
#

closing your ticket without waiting for a response isn't really helpful either

fierce dew
#

I need to remake the ticket

fluid thicket
lament steeple
#

i cant make tickets

fluid thicket
#

64 ID?

lament steeple
#

v

#

ok

fluid thicket
#

lmao

#

looks like the bot doesn't like what you're saying

lament steeple
#

yes

#

can be

#

i hau da ane owa

fluid thicket
#

aha

#

well if you're blocked from tickets there's a reason for that

lament steeple
#

so why am blocked from tickets

fluid thicket
#

how should I know. you're not willing to share your steam ID here

#

instead you decided to throw some funny insults here

#

which the bot just deleted

lament steeple
#

yes they were german words which will get deleted because englisch only

#

red ma moi in dialekt

#

wir san jo dialekt brüder

fluid thicket
#

go ahead, share your 64 steam ID here if you want support

lament steeple
#

Steam-ID: 76561198400046833

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du bist sehr sturr heast

#

ignorierst mi afoch

fluid thicket
#

aber sicher doch 😄

#

you're blocked from tickets for wasting our time and making a racist appeal trying to get unmuted for racism

lament steeple
#

ok

#

how am i wasting your time

#

im being funny

#

trying to make ur day better

fluid thicket
#

and you think that your last mute appeal was appropriate?

lament steeple
#

no it wasnt

#

was funny

#

the thin with the nword pass

#

was funny

#

i gave up making appeals no matter what appeal or when i do it its getting denied

fluid thicket
#

for a reason, you stated wrong things within your first and second appeals

lament steeple
#

ah yes i lied

fluid thicket
#

there's no reason why you should be allowed to use ingame text or voice chat

#

type faster, cause I got to go CreepySmile

lament steeple
#

because i dont get it why i am getting perm muted for typing the nword one time in chat with thinking that noone will see it because its getting delted by chat filter. the thing is i got muted so long after writing that. And there is so many players who say nword in chat or voice chat and I am the guy who gets perm muted. Makes no sense to me. and the moment where i got muted my WHOLE TEAM got muted for "sexualism" for NO reason. And u are telling me that there was no moderator doing it

fluid thicket
#

keep on lying, your chat logs are full of racism

#

have a nice day

prime spadeBOT
#

:ok_hand: muted FaTe#9686 ("racist")

minor cypress
#

hello

#

banned:hacking

#

but im not cheater

fluid thicket
bold gull
#

Is there a way to whiteist mysef because i am using a vpn?

fluid thicket
drowsy stream
#

how can i get my friends to build on my plot?

#

i tried adding them as a friend but it aint working

cosmic lintel
#

thanks taco, that was quick, appreciate it

wispy minnow
#

I need an admins help

crystal pebble
crystal pebble
#

It was answered

plush aurora
#

i need help please

frail nebula
#

imagine turning on a vpn to gamble online, then tab back into rust seeing ur banned lmao

#

rip

harsh harbor
#

You arent banned just kicked

#

just turn off the VPN

#

@frail nebula

frail nebula
sharp tide
#

can i ask an admin something

digital bolt
#

Admin around? I have video evidence of a cheater on sandbox, we just banned on ProjectNova.gg for multihack

crystal pebble
late stream
#

VPN ban how to apply for whitelisting?

unkempt ermine
#

When an admin is available they will help you out with your ticket.

late stream
#

ok thanks

rugged nexus
#

Where check map?

fluid thicket
dusky flame
#

admin pls why banned me ?

#

Can an admin help me?

#

@harsh harbor.

cosmic lintel
#

is there a way to check who killed me by player id?

#

doesnt show a name

crystal pebble
#

I dont believe you can search for that, only we (admins) can

#

Hidden data

#

But you can always check on our website

daring lodge
#

Will 2x monday be under same ip? @harsh harbor

harsh harbor
#

Yes

#

Its loading now

daring lodge
#

Thank you a lot ❤️

#

Also are insanely rare smg bodies by design?

#

Ran entire airfield and water and didn't find 1

harsh harbor
#

Loot hasnt changed in forever

daring lodge
#

it's always been super rare though

#

I remember

#

more rare than vanilla

harsh harbor
daring lodge
#

did water again still not 1

#

It's always been insanely rare

#

i've gotten around 15 rifle bodies and 0 smg bodies

neat totem
short nacelle
#

my bad

paper spruce
#

got banned

neat totem
paper spruce
#

got banned what do i do

neat totem
mild chasm
#

How long does it take for someone to review a ticket that I sent in

crystal pebble
#

Shouldnt be too long

mild chasm
#

It said I banned for association does that mean someone in my team was cheating or what would that mean?

crystal pebble
#

Means you associated with someone who did bad things

mild chasm
#

Would I be able to see who it was exactly or is that anonymous

crystal pebble
#

Your ticket has been answered

daring lodge
#

2x monday crash

granite lark
#

2x monday crash

crystal pebble
green shadow
#

did the 2x monday rusticated crash??

crystal pebble
#

Yes, read up

green shadow
#

aight thanks

rich gale
#

yo

#

i got banned for playing in a public place

#

it says I got banned for cheating

#

but the same problem happened to me before.

rapid cosmos
#

lol

neon current
#

I made a ticket and it hasnt been responded to for an hour

reef vapor
#

how to whitelist

#

for vpn

harsh harbor
rich gale
#

how to reopen a ticket

finite ravine
#

im about to get raided by a cheater and reported him like 3 times

crystal pebble
#

Have you created a ticket yet?

placid cargo
#

admin can you tp to G11 top right

finite ravine
#

@crystal pebble yes

#

hes camping our base with bolt and has anther guy here we cant do anything just sitting here for the last hour

#

we hit him 20 times with a gun when he was naked and he didint die all the shots said invalid EYE NO CLIP

#

@crystal pebble

harsh harbor
#

stop @ staff

finite ravine
#

killa

#

i did no one responds

harsh harbor
#

You need to wait

finite ravine
#

this is how i get a respons

#

ok i wait for cheater to raid me

harsh harbor
#

Your cheaters isnt more important then the person who reported before you cheater

finite ravine
#

thanks man

harsh harbor
#

We do tickets as fast as possible

finite ravine
#

ight man ill wait

torn jewel
#

I feel like i was treated unfairly by an admin while appealing

#

Ima just assume i make a ticket?

#

@crystal pebble is this how you treat everyone?

#

how is this even fair i wasn't even appealing

#

i wanted to clear up this bs around this

crystal pebble
slim rover
#

Hello, I played today until the morning everything was fine. I tried to join the server and got banned for cheating. Why was I banned? check if there is an error

#

@harsh harbor

crystal pebble
covert herald
#

ayo any admins avail atm

neat totem
#

Sup?

#

We do not offer dm support @covert herald

covert herald
#

ok can u hop on the 2x monday wipe and tp to me?

neat totem
#

Why?

covert herald
#

theres 1 triangle in the middle of nowhere where i am building blocked and i dont understand why

#

right in the middle of all my building

neat totem
#

There's porbably something blocking it

covert herald
#

it says building blocked like theres a tc but theres not one

#

the only tcs are mine which im authed on

slim rover
#

I have created a ticket please check****

neat totem
#

All tickets get looked at as soon as possible

neat totem
covert herald
#

and its only 1 triangle

#

bottom right

#

its very weird

neat totem
#

You're probably not authed to some random tc

covert herald
#

thought it might be a cave underneath or something

#

but theres no cave near enough

#

i have all tcs thats why im so confused

#

anyway u could hop on and check it out or are you busy

neat totem
#

I'm sorry but I'm not home rn, I'm at work

covert herald
#

all good thanks man

neat totem
#

No worries, good luck figuring out!

fluid thicket
sand matrix
#

I need help in rusticated eu trio please

#

we raided 3 player they get mad and log in with cheater account and counter us

#

killing throw walls

#

and spinning aimbot and more

whole spear
#

i cant create a ticket in the web to report this guy @sand matrix

#

i have his steam

fluid thicket
whole spear
#

i cant

sand matrix
#

@fluid thicket is a joke

#

that i see 1 guy flying killing throw walls and i have to make a ticket?

#

he has 20hours in the account

#

no games

fluid thicket
sand matrix
#

he hass nothing

#

xDDD what a joke

#

really

whole spear
#

he have multiaccount

#

we raid him and he went back with another acc

#

flying

fluid thicket
ionic walrus
#

Am i able to connect while on a VPN?

crystal pebble
limpid maple
#

Is steam connection manager down preventing people form joining servers?

crystal pebble
#

Yeah, causes a bunch of connection issues

limpid maple
#

Is there some way around that?

harsh harbor
#

no

#

need to wait until it comes back

limpid maple
#

But my loot can't lose itself

exotic gust
#

hello may i ask whats the normal for tickets on website to be answered if i may ask?

harsh harbor
#

asap

exotic gust
#

thank you 😄 for info

vital granite
#

hi so i played with these guys but they were really mean to me can i kill them and take their base or is that against rules

neat totem
#

Insiding is not against our rules so yes

ionic walrus
#

hello

#

why can i not use symetry on build server

ionic walrus
dim quail
#

help someone pls

#

research table bugged in npc town

#

rusticated us trio monday

odd cloud
#

Hello. There was such a situation. Let's start with the fact that my friend and I played on the us medium server. We bought a copter. A friend got behind the wheel. Then we flew home, were going to fly to someone else's base and at that moment my friend kicks for some flyhack. The copter exploded and we don't know what to do. Please help

#

i have a screenshot

fluid thicket
#

we're not allowed to interfere with gameplay

odd cloud
#

why? And then who will return the copter ? We lost it through the fault of the admins, namely through the fault of the crooked anti-cheat

#

I have a screenshot of my friend being kicked for no clear reason

harsh harbor
#

Our anticheat doesnt auto kick if you are talking a EAC kick that is rust

#

that isnt us

#

nothing we can do about EAC

odd cloud
#

then why was my friend kicked off the server ?

#

he plays without cheats

#

banned for some kind of flyhack, which wasn't even close

harsh harbor
#

Flyhack is rust

#

not us

#

That is rusts anticheat

odd cloud
#

Clear

#

We just need 750 scrap per copter. And everything

#

I even have a screenshot where my friend was kicked

harsh harbor
#

We understand but we arent in control and nothing we can do about it.

odd cloud
#

Thank you, you helped. Cool support !!!

harsh harbor
#

Np sir

#

anytime

warm smelt
#

can someone help

#

in na trio there is 4 team

#

riding us

crystal pebble
lavish cradle
#

I have a question when is the wipe and how can i know

neat totem
mint thorn
#

i've created a ticket for whitelisting for a vpn, i've explained my situation and why i can't turn it off etc. Just dropping a dm in here to double check that that was the correct place to ask about that.

warm ridge
#

is using a vpn bannable in rusticated servers?

mint thorn
#

is not bannable but you need whitelisting

warm ridge
#

how do i get whitelisted?

harsh harbor
#

Correct just turn it off and rejoin and u won't be banned

#

You can make a ticket

#

We will check if we can whitelist your account

mint thorn
#

Yeah ok no worries i created i ticket 20 minutes ago, just making sure i made it in the correct place.

harsh harbor
#

Yea we do them asap I'm currently not at a pc

mint thorn
#

argh damn i got declined without reason, is there anyway of me getting the list of requirements so i can reapply.

harsh harbor
#

500 hours played on rust servers

#

Is our biggest one

mint thorn
#

just your server

#

or all

harsh harbor
#

No we can check your hours on actual servers

mint thorn
#

oh i should have like 1000

#

i have a few hundred on ukn

harsh harbor
#

Not sure I didn't look at the account would have to ask that admin

#

Or open another ticket and ask when you can

mint thorn
#

yeah ok thanks man

#

ok it says i got to wait another 30 mins before i can make another ticket. so to double check theres no other requirements. my reasoning for needed in one is my roommate is a cyber security maniac and turned our wifi router into a vpn so everything on our network is protected, but because of that theres no way for me to turn it off without buying a new router and convincing him the government arent trying to steal his virginity.

harsh harbor
#

It all depends on the account, we have many reasons I can't all list

#

We are very strict on which accounts we hand vpns out to

mint thorn
#

yeah i know that's understandable. but my account is 5 years old, no bans, 1.5k hours, loads of comments saying im a nice guy and stuff. all my information is public including my hours, and before i moved in with my roommate i had loads of hours on your servers with not even a chat timeout to my name never mind being banned

#

strange oh well thanks for the help man i shall wait for the ticket to reset

lone current
#

All team of cheater in server main , GG jajaja

ionic walrus
#

Rust link dnt work on Rusticated?

fluid thicket
#

we don't support the Rust bots

#

only the official Rust+ app

ionic walrus
#

yikes

grave mesa
#

Please check ticket on EU 2x.. It's unplayable because of cheaters group

keen pasture
#

all tickets are checked, we get through them as fast as possible

sand matrix
#

Please check ticket in EU Thrusday trio vanilla, ticket 18934 thanks

harsh harbor
#

We do ticket asap

limpid hawk
#

Killa

#

Can you help?

#

@harsh harbor

crystal pebble
#

Whats up?

limpid hawk
#

I got banned on Rusticated main for a "charge back" im assuming thats from canceling vip. Could I at least be unbanned and get into q?

crystal pebble
limpid hawk
#

It says connection private

#

idk how to fix that

crystal pebble
#

Try another browser

limpid hawk
#

That worked ty

fallen raft
#

my game when the logo is giving world file! giving error

#

Can someone help me ?

pseudo sparrow
#

I waited in que for about 15 mins and once done it downloaded and there was an error happening to anyone else?

fluid thicket
#

Mismatched Server Files / Not Able To Download Map

2 - Try and Join the server again (You will get the error still)
3 - Press F1 again and type copy
4 - Open a .TXT file and press CTRL + V
5 - Look for "Loading custom map" and there will be a URL next to it
6 - Copy and paste that URL into an internet browser
7 - locate your Rust "Maps" Folder  (\steamapps\common\Rust\maps) and delete everything in there.
7 - Take the downloaded file and drag that into your Rust "Maps" Folder  (\steamapps\common\Rust\maps)
8 - Restart Rust and you should be good!```
leaden timber
#

How can i report a player?

fluid thicket
#

by creating a report ticket on our website

leaden timber
#

I did alrady. He is putting 3hs at 120-180m with tommy to everyone. i have one clip

#

one spray of tommy 4 death 🙂

void elk
#

man high key shout out these admins

#

ive had 2 tickets and both get insta responses

#

this is new to me on rust

neat totem
rugged moth
#

Yo I purchased the skip queue for the wrong id

neat totem
rugged moth
#

Nvm I got it

glad badger
#

dude i had 2 lines of fucking sulfer and i put it all in 1 large furnace and it just dissapered

meager lotus
#

how come i cant respawn on rusticated au sandbox??? please help

#

when i click respawn nothing happens

cosmic lintel
#

How long is AFK time before getting kicked on a full server? (US Trio Thurs)

harsh harbor
harsh harbor
cosmic lintel
#

Omg it’s THE Killa!

#

Thank you for the reply tho 🫡

harsh harbor
vivid nymph
#

I am trying to take damage on the au creative build server but turnin god mod off does nothing. Am I doing something wrong?

snow herald
#

2x thursdays is down

harsh harbor
vivid nymph
#

Is it possible to allow auto-turrets to give you damage in AU creative?

harsh harbor
#

If god mode option isn't working most likely not at the moment

#

Sometimes updates break things most likely is broken if it's not working

vivid nymph
#

Thanks

cosmic lintel
#

thank you @outer pasture for such a quick reply

outer pasture
#

No problem! CreepySmile

meager lotus
#

@harsh harbor its still not working only on au sandbox ??? also sorry i had to leave for school

#

bruh i cant wake up and i have tried on other servers and rusticated servers and i have tried pressing esc esc but it does not let me respawn or wake up bruhh what do i do

meager lotus
#

bruh someone help me im trying to continue my new build bruh

#

/servers

teal spindle
#

i need help

#

i m new player but when connect server

#

its hack#30821

#

some one can help me?

harsh harbor
manic rose
#

hello guys im banned on 2x vanilla thursday for using a VPN but im not even using one

#

id appreciate it if someone could help me

fluid thicket
delicate patrol
#

Where to cancel a que skip subscription?

fluid thicket
leaden timber
#

Any admins knows what's the ETA for a ticket answer about a cheater?

leaden timber
#

Yeah facepunch just banned the guy. And we lose a lot of weapons againts him. is stupid.

harsh harbor
#

We answer tickets as fast as possible.

leaden timber
#

Killa can i give you the Ticket id number and you check it out? Facepunch banned the guy but the other 2 players teaming with him they haven't

#

To ban them for assosciation?

stoic elbow
#

HELP Please.... i was playing on Us main official then i quitted the game after few minutes when i turned on rust ......Us main is not listed in my official server and i am not able to join from my friend steam ( he is playing ) Help 😦

leaden timber
#

@harsh harbor #18991

harsh harbor
#

I'm not at my pc atm

#

Admins do tickets in order

stoic elbow
#

i did. its disconnecting....last thing i can remember ...i turned on vpn in chrome for some work before this incident ....i dont know what to do now HELP

harsh harbor
#

You can try a vpn or open a ticket and ask for vpn access first

stoic elbow
#

nah i don't need vpn to play ......and i just found some article that vpn causes ban ....what i can do now ..thank u for your replies

harsh harbor
#

You arent banned for a VPN

stoic elbow
#

then any solution ...Us Main isnt showing on my official server and without this particular server ....i am able to connect every server...

harsh harbor
#

Not sure try resetting your router?

stoic elbow
#

did everything even reinstalled rust

harsh harbor
#

Not sure man nothing we can do on our end to fix that

#

your internet isnt reaching the server

#

well connection isnt strong enough then

stoic elbow
#

okh 😦 thank you for your kind replies

harsh harbor
#

and try to use that

stoic elbow
#

Thanks a lot it worked

harsh harbor
#

👍

elfin ether
#

yo i bought build plus for the 2x trio but it wont let me use it in game

devout sedge
#

i got kicked of eu trio thursday

#

and now

#

i can not enter

#

cant see the server

frozen pebble
#

me too

silent ginkgo
#

me too but from eu main

harsh harbor
#

You guys good now?

elfin ether
#

ok ty it worked now

brittle island
#

I'd like again to suggest a very obvious "start new build" button in the creative server, outside of the "load" menu 🙂

fathom dagger
#

how do i verify

crystal pebble
#

type !login here

stone coral
#

i need help

#

i keep getting timeout

jade swan
#

yo

#

quick i need a mod on trio thursday US wipe

#

mid right Q6 my base is getting greifed

harsh harbor
#

greifing isnt against the rules

jade swan
#

damn

#

is door camping for 3 hrs straight allowed?

glacial ravine
#

Id hope so, its rust

#

Being doorcamped by grubs is kindve a staple of the game

red crag
#

i need help with a building promblem and tc can i please get an admin on solo duo trio 3x

void elk
#

@harsh harbor any plans that you know of to add a hapis 2x or something?

#

or vanilla

harsh harbor
#

Currently we have 1 hapis server but its not what anyone is expected we can try a 2x hapis maybe

harsh harbor
#

2x hapis has peaked my interests maybe we can try it out

ionic walrus
#

Why banned me

#

I don't playing with cheater

#

On eu main

cloud seal
meager lotus
#

bruh why cant i respawn or un sleep on rusticated au sandbox please help me bruh

meager lotus
#

@harsh harbor thanks so much man have a good day

harsh harbor
urban pumice
#

thank you

#

@harsh harbor you can delete that now for marketing purposes if you'd like

harsh harbor
#

No worries lol we don't need to hide anything

urban pumice
#

That's why we fucking love you man

#

haven't played in like 4 months, when I come back you betcha it'll be renewed 😉

harsh harbor
sharp cloud
#

@harsh harbor

#

can i get some help

boreal perch
#

Hey

sharp cloud
#

someone is chat is asking for a mod because they dont know if what they are doing is against the rules

boreal perch
#

I am on rusticated trio and have a question, qyto is helping me

#

I am playing with a group near mili, but my friends from home want to play with me. Can we start a base on the other side of map near launch and play tonight. Then tomorrow morning can i play with my mili friends. No tc or codes or loot will be shared

#

can a moderator plz help

boreal perch
#

i have almost 1000 hours on this server and i want to keep playing 🙂

void berry
#

hlep me

unkempt ermine
# boreal perch i have almost 1000 hours on this server and i want to keep playing 🙂

You can start a new team and build a new base, but your old team has to have no contact with you or you with them, they have to change all the code locks, clear TC, remove bags etc. I suggest you to not share any information across both teams and not be together at any times, as this would be consider teaming and you and your teammates will get punished for it.

unkempt ermine
void berry
#

😦

boreal perch
#

thanks siked, i am following these rules

unkempt ermine
unkempt ermine
boreal perch
#

admins are scary, how can i become one?

unkempt ermine
#

You can check #476932241419796492 . At the bottom are all of our links. One of them are the Admin application link. There you can apply.

warm ferry
#

u have any time to check my ticket @unkempt ermine soz for tagg

#

its just unplayable till this gets fixed xD

unkempt ermine
#

When an admin is available they will look at your ticket. Just be patient.

stoic elbow
#

Why there is only 1 sign up option available on rusticated website ...if anyone who don't want to signup using steam ( like me) :(

I need to use VPN to play but this sign in

coral wolf
#

#19031 ban evading group ruining our online raid here is the evidence and report 3 russian

neat totem
fluid thicket
#

also... interesting how you want to request a whitelist without revealing your steam account CreepySmile

modern iron
#

any adminIs there an administrator online?

fluid thicket
stoic elbow
fluid thicket
#

you can request a whitelist, create a ticket and we will check if your account meets the requirements

stoic elbow
#

ok thank you

robust python
#

How do I cancel my renewing subscription?

fluid thicket
robust python
#

Thank you, lost about 40 bucks because I couldn’t figure out how to cancel my subscription lol

#

Great server just haven’t played rust in a while and didn’t need to spend money

coral wolf
#

any admin can come to eu thursday? my friends got into water while they are waiting for elavator

#

anything can be done for it?

#

I am waiting for feedback

#

@harsh harbor @crystal pebble @abstract vale sorry for tagging , I am urgently waiting for it if its possible 😦

iron cobalt
#

hello admins can you check

#

eu trio thursdays ticket please

harsh harbor
#

We do tickets in order

iron cobalt
#

19049 is the number

harsh harbor
#

No need to come here and ask

iron cobalt
#

i got sucked into the floor and its despawning noqw

#

in train tunnels

coral wolf
#

Bodies went into water somehow bugged while waiting elevator they are here but inside the floor due to bug

harsh harbor
#

Ok we do tickets in order, your issue isnt any more important then anyone elses. Once we get to it we will get to it asap

coral wolf
#

Thanks ^^

iron cobalt
#

how long will it take thanks.

harsh harbor
#

asap

iron cobalt
#

🙂

ionic walrus
#

got insdied were can i report it to

#

other than website

harsh harbor
#

Insiding isnt against the rules

ionic walrus
#

bruh

unkempt hill
#

is puting hitler pictures outside others bases legal?

crystal pebble
#

legal, yes.

#

if they are offensive then we will remove them

#

just pictures of the man itself wouldnt be classified as offensive

austere sonnet
#

how to verify?

crystal pebble
#

type !login in here

austere sonnet
#

done thanks , but steamgroup is not working, i joined and cant claim

#

@crystal pebble

harsh harbor
#

Give it some time

austere sonnet
#

Stil lcant claim

harsh harbor
#

From what I see only your discord is linked to your steam account

ionic mantle
#

im boosting this server but i still cant claim my airdrop for nitro

austere sonnet
#

i joined grp

#

on steam

#

Steam Group
Ekg
follower
Rewards:1x Steam Kit

crystal pebble
#

You should be able to claim steamgroup

#

Its assigned to you

ionic mantle
#

i have nitro and steam linked but cant claim my airdrops can someone help?

crystal pebble
#

Whats your steamid

ionic mantle
#

how do i find my steam id

unkempt hill
#

while in game shift tab click on ur profile it will bring up a website

#

copy and paste url

ionic mantle
#

it doesnt show number all it shows is "homx" instead of numbers

crystal pebble
#

type !login

#

and verify your account again for me

#

Your Discord isnt properly linked so it doesnt know to which steam account to send the rewards to

ionic mantle
#

where do u want me to verify it?

crystal pebble
#

need you to link your discord

ionic mantle
#

ok its linked

crystal pebble
#

Should be good to claim now

ionic mantle
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got them. ty a lot

true peak
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how do i know when i admin answers my ticket someone is cheating in my game rn

harsh harbor
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Wait until we get to your ticket

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We do them asap

true peak
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oh alr thanks

smoky stone
harsh harbor
#

All depends who is around as soon as possible

smoky stone
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been quite a while now since i've opened my ticket

harsh harbor
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I'm currently not home you will need to wait until a admin gets to your ticket

smoky stone
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all right hopefully someone can get the hands on it as soon as possible i've got video evidence in it just needs a quick check up on it

unreal breach
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Where do you report cheaters_

harsh harbor
unreal breach
#

But the server isn't there. the 2x trio saturday weekly wipe isnt there

harsh harbor
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US 2x Trio

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is the name on the site

burnt rose
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Is there a discord nitro boost kit

crystal pebble
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on our moddeds, yeah

burnt rose
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how do i get

crystal pebble
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You get one airdrop

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By boosting our discord and linking your discord on our website

burnt rose
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booftsteed

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shit

burnt rose
crystal pebble
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Thats fine, link it up

burnt rose
crystal pebble
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You need to link your discord

burnt rose
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i have

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oh shit i linked the wrong discord

crystal pebble
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this shows linked for you?

burnt rose
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Wrong discord

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My old discord

crystal pebble
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You will need to send in an unlink request for that account

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in order to link your current one