#🆘︱support

1 messages · Page 109 of 1

smoky cloud
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ANAL

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VAS

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PORASHA

young marten
glossy vapor
crystal pebble
glossy vapor
#

teamers on solo bedwars

#

mad that they suck lmao

crystal pebble
clever lark
#

@midnight compass thanks for the free tier 2 btw 🙂

neat totem
#

Lmao :D

small ore
#

I want to use the vpn, but can't I?

fluid thicket
minor heart
#

hey i just wanted help with something ingame

#

so

#

when i put the fov command in f1

#

it dosent do anything

#

idk if its only me but i would really like to get some help

nocturne aurora
#

is render distance like capped on the servers you guys run?

harsh harbor
#

No? What server are you seeing this issue

vague bloom
#

i need help on the us 2x thursday

#

i need a admin to remove a compound gate

crystal pebble
rapid cosmos
#

Oh my @crystal pebble

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You got a promotion?!!

crystal pebble
rapid cosmos
#

Where is my pink name?!!

#

Wtf

crystal pebble
#

got to earn it

wild pivot
#

banned for cross teaming allegedly? We don't even know anyone else and have been firing at the neighbors. Can't even respond to the ticket.

#

can an admin please message me?

#

haven't even been in any skirmishes other than the neighbor

crystal pebble
#

Your ticket was answered. This is not the place for appeals

wild pivot
#

there was one fight where we killed 2 guys, and then when i went to loot the neighbor killed me I guess if the original 2 thought we were teaming. but I died and everything got looted, so that's far from a team. Are logs and such not checked at all here?

#

So just pound sand and do a charge back on the vip and such or what? if any of the data was actually looked at there was nothing that happened. And then to just shut it down with no further response is insane from a customer support perspective.

young marten
#

Charge backs lead to perm bans

#

Talk in your ticket, not here.

wild pivot
#

The ticket was closed, thus why I'm here.

young marten
#

Then you got your final answer

rapid cosmos
#

Oh my ban appeals 👀

wild pivot
#

Says to message killa in discord for help before I do a chargeback but if I recall he doesn't want folks messaging him so I just want to know you're saying we don't care, stay banned, we don't actually look into the bans themselves before I say fuck it

young marten
#

All I know is that you're not following the rules

#

Keep this stuff in a ticket when you can open a new one

cosmic lintel
#

I think I already know the answer, but can an admin help me move a stuck heli? It's on an almost dead server and I just landed weird and cant push it out, been tyring for a while now lol

#

but I know that you dont interfere with gameplay 😕

keen pasture
#

yeah nothing we can do about that, sorry. you're on an official server as well which is even stricter with that kind of thing

cosmic lintel
#

for sure

#

well thanks for replying anyways

keen pasture
#

np

cosmic lintel
#

got any tips?>!

keen pasture
#

uhhh well it depends on where/how its stuck, pushing from different angles can work sometimes

#

sometimes pushing it in a way that seems like it would make it more stuck can help by moving it a bit and then pushing from another angle can work when it didnt before

cosmic lintel
#

hmm ok i will give that a try, thanks again. I'll move this go general if I need to ask more lol

keen pasture
#

np, good luck 👍

frail torrent
#

admin i need help

outer pasture
frail torrent
#

i need help to get my suff

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stuff

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its stuck

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in this place where i cant get it

outer pasture
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Link your account.

frail torrent
#

okay i will do that

frail torrent
outer pasture
#

Hmm it's not showing yet.

frail torrent
#

is it now?

ionic walrus
#

Why wont my steamgroup/discord work? I have logged in at this point,

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Also boosted,

crystal pebble
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try !login

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in here

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link up your stuff

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You are boosting but haven't linked your Discord

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So it doesn't know who to send the kit to

ionic walrus
#

oh stupid me, Im sorry.

crystal pebble
#

No worries

sleek anchor
#

I need some Admin help, I put a lock on a garage door and its clipped through a rock and I cant type the code nor remove the door

sleek anchor
stoic lark
sleek anchor
#

Ok

stoic lark
#

What is your steam name @sleek anchor

sleek anchor
#

Butter aswell, but if that doesnt work its hotrod978

cloud seal
sleek anchor
timber jolt
#

hey someone is over teaming on 3X quad and we have proof

#

its fine now we getting off server just gave someone all our loot

ionic walrus
#

Yo anyone know what the command is to join a team when spot opens while spectating in bedwars?

slim geyser
#

i have linked my discord and i boosted but i cant redeem kits

keen pasture
slim geyser
#

yep i got it thz

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thx

#

well

#

kit discord worked but not nitro

keen pasture
#

whats your steam id?

slim geyser
#

oh

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nvm

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just had to reload

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thx tho

#

❤️

keen pasture
#

np

rustic radish
#

just wrote a ticket on trio thursday thanks for banning those dudes bud and the other hacker

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theres someone russian tho that looks sus asf just wrote ticket

vestal owl
#

Anyone can help me pls... I authorized all tcs and my own sam site shot me every time!!

#

its a bug or what?

neat totem
#

Sam sites shoot everyone

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Including people that are authorized on tc

#

You need to turn it off if you want to fly with heli

clever hedge
#

When is the EU trio due

neat totem
tiny jolt
#

do i have to wait until next wipe to make a ban appeal

fringe cairn
#

is it allowed to swap teammates during the wipe?

#

like a friend help building a base and quit server till the mates r back from work?

harsh harbor
#

Follow the swapping rules

crystal pebble
arctic burrow
#

Rusticated Medium - Outpost research table is bugged. Cannot research items as the timer is set to 0.00.

jolly kestrel
#

hi i buy the wrong vip

fluid thicket
upper cargo
#

restart ? eu monday trio?

crystal pebble
upper cargo
#

why?

crystal pebble
#

EU servers dont have daily restarts

jolly kestrel
#

I need EU trio monday

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But buy us

crystal pebble
#

You need to make a ticket

jolly kestrel
#

@fluid thicket I create a ticket

crystal pebble
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You havent

jolly kestrel
#

sorry i seend it now

crystal pebble
lucid spindle
#

@harsh harbor can I be unblocked from creating tickets

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would be nice

jolly kestrel
#

Thanks nix support

fluid thicket
lucid spindle
fluid thicket
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you'll have to wait for Killa, if he doesn't respond it's a "no"

lucid spindle
#

got it

woeful gate
#

yo @fluid thicket

fluid thicket
young marten
#

not even reputable Sadge

neat totem
chrome jay
#

How am i banned from your server when ive never played on a rusticated server before

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wtf

crystal pebble
#

If you create a ticket we can look into whats causing it

chrome jay
#

cant log into steam rn cause i had to change my password

#

its giving me a #29643

crystal pebble
#

Alright, well try it at a later time then

chrome jay
#

great 3hr after server wipe thanks just have to find a different fresh wipe server

neat totem
#

Without you openning a ticket there's nothing that we can do

crystal pebble
#

Nothing we can do about it really, we dont know whats going on without your account info

keen pasture
#

everything works through site ye

fringe cairn
#

theres a supporter?

neat totem
#

Supporter?

fringe cairn
#

or admin idk how to call it

neat totem
#

Yeah, what's up

fringe cairn
#

can we private chat?

neat totem
#

I'm sorry but we do not offer dm support

fringe cairn
#

well

#

why me and my 2 prems got banned before 5 min?

neat totem
fringe cairn
#

funny

neat totem
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super

fringe cairn
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find ich auch

#

well we gonna take our prem back then if u ban us for no reason.

neat totem
#

It's easier for us to check the reason of the ban

urban dome
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hello admins

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can you look at my ticket please

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urgent

neat totem
#

You need to wait, tickets are responded as fast as possible

urban dome
#

you have a cheater that is killing half of the server at launch ..

valid dock
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There was like 5 ppl on labs but I can't make ticket. I know names but when I search nicknames there is no one with this nick...

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btw private profile

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all 5

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US trio monday 🙂

green shadow
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admin

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can i talk to u

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@harsh harbor are you one rightnow?

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*on

prime gulch
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yo admins

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on us trio monday

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@harsh harbor

harsh harbor
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Stop @ me

prime gulch
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he is destroying my wipe

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gg for me this wipe fuck people cheating

nimble harbor
#

cheater in us trio mondays @harsh harbor

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he is killing everyone

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giant base

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gg

harsh harbor
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bro

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not even home to deal with anything

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admins look at tickets

nimble harbor
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Ok ty

prime gulch
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i made a ticket 30m ago

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btw

neat totem
#

Tickets are responded as fast as possible

prime gulch
#

xD

jovial parcel
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yo the !join aint working

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how am i supposed to get the discord kit

crystal pebble
marble blade
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how can i send a ticket

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i found lol

#

what does association means ?

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is it teaming or sum?

neat totem
#

It means that one of your teammate was either cheating or has an eac banned alt

marble blade
#

which type im gonna select

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other?

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while creating ticket

neat totem
#

Ban appeal

marble blade
#

thank you sir

cosmic lintel
#

Can I ask about a closed ticket here? Not sure if anything came of it and would like to know.

neat totem
#

You can still check the ticket

cosmic lintel
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I know, but it was closed with out much being said other than it will be looked in to

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So I'm just curious

neat totem
#

What is the # of the ticket?

cosmic lintel
graceful swan
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hi

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PAVEL plays 4+

neat totem
graceful swan
#

on thursday eu

neat totem
cosmic lintel
#

Really? ... thats insane

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But thank you for taking a look

neat totem
#

No worries!

rapid cosmos
#

Killa, we need you to bump up the respawn rates similar to rustoria

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and bump that pop up even higher 650 was so nice wipe day

loud shale
#

Is the AU creative server down?

neat totem
#

It got blacklisted, you need to connect using the ip

loud shale
#

Oh, okay yeah im doing that now, what does that mean? It will never come back or

neat totem
#

We're working on it

loud shale
#

ez

coarse vessel
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how do i make a note to unban me

#

?

crystal pebble
river cipher
#

He admin how many days do I need to wait for a banned alt

tidal pivot
#

Render distance has been limited to roughly 120m on the 2x trio server since the forced update on 4/7. Is this a WIP for server or is this across all servers?

sullen shuttle
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Website down? Can't see the server online

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Error when accessing website main page

crystal pebble
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Website seems to be fine for me

sullen shuttle
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That's what I see, maybe clear cookies?

outer pasture
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What's up?

versed pike
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any admins on?

cloud seal
nocturne aurora
vivid nymph
#

Is the AU creative build server down? I can't seem to find it in my history list

neat totem
#

The server got blacklisted, you can still connect using the ip

vivid nymph
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How is this done?

neat totem
#

Then press F1 and paste it in there

vivid nymph
#

Cheers will do

ionic walrus
#

@neat totemThe AU ip isn't working for sandbox

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Nvm

fluid thicket
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looks like Xaninha magically fixed it without doing anything CreepySmile

proper gale
#

Hey

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I report a player on the EU trio monday, he get banned, but his base and his friend still playing WTF !?!

fluid thicket
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what was the ticket ID (#) ?

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or your 64 steam ID please

proper gale
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76561198197359787

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And his base still here

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And friend still playing

fluid thicket
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we don't remove cheater bases, as we're not allowed to interfere with gameplay

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and both the cheater and his mate got banned, if you think they've returned on alt accounts. just file a ticket about it

violet hare
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cheater on monday trio

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already been banned twice today by anticheat

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on a third account

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i'll create a ticket

crystal pebble
meager pewter
#

Are there cheaters on here, i just got the game and i have like 10 hours from aimtrain and an official sever but idk how bad the cheaters are

harsh harbor
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cheaters on every server

meager pewter
#

oh

#

are there nice people, i need someone to teach me how to play

final snow
#

how do i get placeables to show up when i place them in the creative sandbox

harsh harbor
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middle mouse -> build assists -> network tab

final snow
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ok

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hey killa that didnt work they are still invincible

harsh harbor
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idk what to tell u then

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only way to make them go invisible

final snow
#

ok

quaint vortex
#

hey I got banned for using noping vpn on rusticated servers

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How can I get unbanned?

neat totem
quaint vortex
#

ok ty

hallow gorge
#

ss \

small citrus
#

US Main is lagging alot and everyone is complaining about it

ionic walrus
#

I still can’t access the rusticated website anymore idk how to get around it

#

how do you link ur steam account and discord account to get the discord kit?

urban otter
#

hello how to take a supply drop that i have buyed on the website

ionic walrus
ionic walrus
urban otter
#

thank u linkari 🙂

ionic walrus
#

@crystal pebble you just closed my ticket cause i didnt respond but im sorry i was at dinner with my family can i re appeal

crystal pebble
#

You can not

ionic walrus
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come on it got closed because i didnt respond but i wasnt even home

#

just hear me out

crystal pebble
#

Sir you are a stinky smelly hacker

limpid tulip
broken pond
#

Au sandbox is bugged for me, cant place wall frames on any surface, even if nothing is there

harsh harbor
#

Did you turn networking off something

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Middle mouse -> Build assist -> network tab

broken pond
#

yep worked, dont remember touching that but. cheers!

ionic walrus
#

Any chance i could get some assistance from an admin on getting unstuck

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sorted thanks!

inner scroll
#

do you wipe cheater bases?

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we died to one and reported him and he got banned from our reports and his base is next to us and he stole lots of loot from us

harsh harbor
#

They are left to be raided

inner scroll
#

bruh

heady hazel
#

What is the max team limit where the green dot still shows??

ionic walrus
#

Why does the cost of my base not show on the side for AU it's glitched for me how to fix it?

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nvm fixed it

severe gulch
#

does anyone wanna take a minute to assist me in a non server related issue?

fluid thicket
crystal socket
#

Any reason why i keep getting kicked from my bedwars match? 😦

fluid thicket
#

think there's a votekick feature

ionic walrus
fluid thicket
#

tbh no idea, but as it happens more often please create a ticket, so Killa can figure out why it's happening

ionic walrus
#

fs

uneven cave
#

When will there be a vote for the next map for 2x vanilla Thursday EU

fluid thicket
uneven cave
fluid thicket
#

yeah, the channels are generated automatically

uneven cave
#

Thanks for fast info!

fluid thicket
fervent wagon
#

@crystal pebble
say I'm lying, it's complicated, I'm going to look for a server that I can finish my achievement progress,

crystal pebble
#

I wish you all the best in doing so

#

Check on your ticket there

sage mortar
#

@crystal pebble Can you accept my friend request for open dm

crystal pebble
sage mortar
#

Trying to get unbanned from mini games id like to go into further details privately

crystal pebble
#

Also please note that we are Rusticated and not Rustafied @long stratus

sage mortar
#

I have nothing back i dont believe ill check rq

still nimbus
#

How's the new AIT's?

neat totem
#

Reputable changed colors? Pepe_Comfy

sullen shuttle
#

@neat totem why did you close my ticket?

#

I was typing something...

neat totem
#

I'll re-open it

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Done

sullen shuttle
#

How can I make a ticket against the team staff?

limpid tulip
fluid thicket
#

go for it

sullen shuttle
#

Wow that's how you guys treat your players? Very interesting "admin staff". I want to get Killa involved is just for the way the admin responds to me, not for the mute. I'll be muted for 2 hours without a problem, but how you Snake and Xaninha answer back is just showing your "respect" to your player base.

fluid thicket
#

funny thing is you appeal your mute claiming that some admin abused his powers, but yet you're a disgusting person that hates other people for no reason

#

so.... no need to bother any of us

crystal pebble
#

Yeah appeal denied

#

Xaninha handled it properly

rugged radish
#

Can’t see map voting @crystal pebble

crystal pebble
#

Make sure to pop out the map voting tab

neat totem
#

Because from what I can see it's not your first time beeing mute

rugged radish
#

I did pop it out lmao

crystal pebble
#

CLick on it lol

rugged radish
#

open dms with me

#

I can’t send an image

crystal pebble
rugged radish
#

Why is it deleted lmao

neat totem
#

Weird, I can see it

crystal pebble
compact tulip
#

Hello any chance to talk to an admin?

crystal pebble
compact tulip
#

Are u responsible for the rust servers as well or only for the discord server?

crystal pebble
#

Both

compact tulip
#

aight then. So my friends are playing on your Monday trio server and they were roaming when they started getting shot from inside a rock, that shouldnt be a thing right?

crystal pebble
#

It should not, but map glitches happen

compact tulip
#

aight then

teal saffron
#

Why can’t I link my twitch

ionic walrus
teal saffron
#

Yh

left musk
#

I gotta question for an admin if one is around

cloud seal
#

sup

rapid cosmos
#

Good to see cated getting some love one more official slot added 🙌

#

Now we need two more 🙌 one for rusticated mondays and a rusticated monthly

inland kettle
#

need an admin

outer pasture
#

What's up?

outer pasture
robust stirrup
#

Wipe

#

/wipe

#

When eu thurd wipes?

still nimbus
#

what's the team UI for 2x vanilla thurs?

rapid cosmos
#

Pretty sure it’s 12

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Or mondays was 12

#

Not sure about Thursday

still nimbus
#

also getting a weird mismatch error when loading in

raw walrus
#

on us trio someone broke the shops at outpost

outer pasture
#

Broke it?

south lichen
#

Possible to get a vote to change 2x duo to a friday wipe

dusky hedge
#

ADMIN

#

cheeta raiding me

#

he has 500 hours past 2 weeks

#

600

#

and cant miss a headshot

still nimbus
#

should probably make a ticket

austere kestrel
#

how do i get the discord kit ?

chrome night
#

hello i need help

#

we have a half wall of straw in dicay that we want to destroy and 6 hours have passed and it does not decay, no matter how much we remove the wood from the tc

#

admin??

outer pasture
chrome night
#

the bunker still close

#

@outer pasture ??

#

I have 4k hours, I'm not a noob

#

I really don't know why it doesn't decay

#

I think it's bug{

outer pasture
#

You removed all the wood completely?

chrome night
#

yes, about 6 hours ago, and other straw parts were dropped but that part was not

#

I'm trying to get bps, and I've been waiting for like 6 hours

#

i live in r18 top left a 2 x 2 bunker, on the server rusticated us main

outer pasture
#

Unfortunately we can’t interfere with gameplay. You would have to F7 report it to facepunch as a bug.

chrome night
#

😦

#

Thanks also

#

by the time they give me an answer it will be too late

covert terrace
indigo echo
#

does anyone know where to buy a mini LMFAO

#

i can't find it anywhere at outpost

crystal pebble
orchid wagon
#

No support at all

#

thx

#

nice server

#

-rep Noellerp

#

not hellping

indigo echo
crystal pebble
orchid wagon
#

i opened a ticket and no comment

crystal pebble
#

The way minigames works is complicated, its not as simple as a 'join and spectate'

orchid wagon
#

Nice easy anti cheat

crystal pebble
#

Easy anticheat for teaming in a bedwars game?

#

Alright

orchid wagon
#

nvm bro forget

crystal pebble
#

Reply in your ticket, not in here

chrome night
hard crater
#

any admin can see my ticket?

#

thx

cyan ingot
#

i need admin fast in voice

#

to share screen

#

2 guys teaming on solo

fluid thicket
#

sorry, but we don't offer VC support

cyan ingot
#

so teaming is allowed on solo

fluid thicket
#

are you referring to Bedwars or Skywars solo?

cyan ingot
#

bedwars solo

fluid thicket
#

am sorry, but we also don't offer DM support

cyan ingot
#

thats to late

elfin jacinth
#

what time is wipe today in cst???

#

sorry im trying to get a confirmed time

#

cuz teamates and i are unsure

elfin jacinth
#

nvm i got it

chilly mauve
#

Do Rusticated servers have clientperf enabled

harsh harbor
#

no we do not

harsh harbor
#

If you are verified streamer we have a specific channel you can ping staff team in. I can't really say if we are "faster" as I dont know everyones situation on every server. Our average ticket response time is 20 mins

chilly mauve
#

Makes sense, thanks Killa.

river cosmos
#

i was banned

delicate surge
river cosmos
river cosmos
crystal pebble
#

agreed

dense cloud
#

guys any admin can help?

neat totem
#

Sup?

dense cloud
#

yo man

#

do i contact you privately or we talk here?

neat totem
#

It depends of the situation

dense cloud
#

well

#

i am joining this the 2x vanilla server for the first time

#

i got such error

#

oh i cant put a photo here

#

it is written something about ISP or vpn or idk and i have none of these on use

#

how to fix that

neat totem
#

It's easier for us

dense cloud
#

i am not being able to open ticket as well

#

just give me a min let me restart my pc

neat totem
#

Sure

chrome jay
#

hey my brother was banned on this server and now it wont let me play ?

crystal pebble
chrome jay
#

im new how so i so that

crystal pebble
#

You press the link and fill out the information you think we need

west sable
#

I need some help rq

neat totem
#

Sup?

west sable
#

can u make a ticket for me

#

beacuase its blocked for me the sight

#

site

neat totem
#

Nope, you need to make it yourself

west sable
#

it wont let me

neat totem
west sable
#

cause my dad has parental controls

#

can i just tell u here

neat totem
#

Sure

#

I'll delete the message but I got it, thanks

west sable
#

np

#

r u gonna have a look athim

neat totem
#

Yeah

west sable
#

ty

neat totem
#

Banned, thanks

west sable
#

np

#

also do u delte bases/

#

delete?

neat totem
#

No

west sable
#

oh ok

neat totem
#

You're gonna have to raid it yourself or wait for it to decay

west sable
#

did u remove upkeep or no?

#

idk where the base is either way rip

neat totem
west sable
#

kk

supple robin
#

is there no way to get queue skip for 2x vanilla thursday???

crystal pebble
#

Can be minutes, can be weeks

steep fractal
#

wsg

#

i got muted can i talk to a chadmin

neat totem
steep fractal
#

Only got 30 mins left on my mute, where can i chat with an admin fast

neat totem
#

We do not offer dm support

steep fractal
#

On gekume???

jovial estuary
steep fractal
#

#🎫︱create-a-ticket So I got muted for acidentally linking my phub account but I did not mean to. I accidentally had it copied but meant to have something else copied to paste I am so sorry I did not mean to put in my phub link I will never do it again please unmute so I can chat with the fellas and sell my sulfur i am sorry

grizzled aspen
#

Hey, can i get an Admin

stoic lark
#

@grizzled aspen Here.

grizzled aspen
#

Me and my mates just got beamed by a guy we suspect of cheating

stoic lark
grizzled aspen
#

already did, but till it gets noticed i already got killed by him 20 times

pallid sable
#

need to talk to a admin dont want to report one its the hole team

#

they are spamming watch towers and screaming the n word

stoic lark
mighty pivot
#

can i get the map for the thursday 23x vanila

kind merlin
#

we are on 2x thursdays , 2 cheaters took our base over x8 i have proof of 1 of them spiderhacking

pseudo scaffold
#

Please help us on rusticated 2x thursdays

lean hamlet
astral torrent
#

are tickets still being looked at tonight?

halcyon bramble
#

trio has alot of aimbotters

#

reported a while ago

uncut badge
#

My game is broken while only playing the rusticated build server, Every bodies builds are invisible , I cant place anything as it says "placing through wall" or "not enough space" . my friends are claiming that there is something there but there is nothing.

#

could I please get some help??

ionic walrus
#

i cant play with vpn ?

harsh harbor
harsh harbor
flint oasis
#

Research table blocked for a while on Trio E Thursday, can any adminunblock it please?

unkempt ermine
#

What do you mean by blocked?

flint oasis
#

There is a revolver into it

unkempt ermine
#

You can’t take out the revolver out of your research table?

flint oasis
#

Its the research table of the outpost

unkempt ermine
#

Have you tried right clicking it? Or maybe trying to hover loot it?

flint oasis
#

yes

#

Appear that

#

I've asked to another players anad anyone can move it

fair pasture
#

Yeah you can’t take it out when it’s in the outpost as it’s someone else’s loot. Admin are the only ones able to remove it

flint oasis
#

Then i have to wait to the owner or an admin pff

unkempt ermine
#

So it’s basically from Rust itself?

#

When did they implement that?

flint oasis
#

Idk its the first time i have show it

unkempt ermine
#

Which server was this again?

flint oasis
#

Its on EU trio thrusday

abstract vale
#

It’s a bug pretty sure killa has to restart or completely remove the table to fix it

tame minnow
#

hello, where is i may send report on 3+ players?

crystal pebble
true matrix
#

good afternoon, I would like to talk to the administration

neat totem
regal patrol
#

Hello guys, today my friend was banned on "Rusticated eu trio" because he is from Russia and i was muted by admin for supporting Russia

#

Is that normal?

neat totem
regal patrol
#

I will but wtf is that?

#

Admins just ban russians for no reason

#

"whos next" or "bye." that was written like the reason of banning

harsh harbor
#

Dont bother opening a appeal if you dont know why he is banned

#

Grow up

regal patrol
#

no no

#

before my friend wrote in chat

#

that he support Russians

#

This moderator gave a lot of mutes to Russians

harsh harbor
#

Yea its called spam

regal patrol
#

ahahha

#

spam?

neat totem
#

And I just gave another one

harsh harbor
#

Dont spam the chat dont get muted

#

Grow up like I said

regal patrol
#

chat was created to chat

neat totem
#

To chat, not to spam

regal patrol
#

people chtted about the war

#

and only russians got banned

#

Nobody of us spammed

harsh harbor
#

No anyone that spammed got muted

regal patrol
#

...

#

ok, i see

#

just forget and
continue to ban russians for no reason 🙂

#

gl hf

neat totem
#

There was a reason

odd jolt
#

How would I be able to speak to a server mod?

neat totem
harsh harbor
odd jolt
neat totem
#

Yes

odd jolt
# neat totem Yes

How long do I have to wait before I can join a VC with someone? Literally need a 5 min chat

neat totem
#

I'm sorry but we do not offer voice support

odd jolt
neat totem
#

On the ticket, our average is 20 min

odd jolt
abstract vale
#

I heard Rustoria like russian spammers

#

💀

#

Ryan can thank me later

odd jolt
neat totem
#

are you ok Sn4ke? EYES

fluid thicket
#

yeah 💃

odd jolt
#

@neat totem Been waiting an hour now....

fluid thicket
#

what's your ticket ID # ?

odd jolt
#

im assuming its this #17180

neat totem
#

There's no need to tag me every single time that you send a message

odd jolt
#

you said the average time was 20 mins... Dont say it if its not XD

neat totem
#

Lol, it is

#

Do you know what "average" means?

odd jolt
#

yes i do, do you know how it works? 20 mins to an hour is a 40 min difference which would drag the average up a lot....

#

specially since im probably not the only one

fluid thicket
#

not really

odd jolt
#

All im saying is dont give me false expectations. I wouldnt of been chasing you if you said an hour.

#

it is a lot of difference make. if the average was 20 it means it can be as fast as 10 or as long as 30. Not an hour....

#

anyway ty

neat totem
#

It's an average, it depends a lot

odd jolt
#

of course. But im sure im not the only one waiting an hour and it probably would have been more if I didn't chase. Thank you for your help. Just trying to help you clean up your servers

keen marlin
#

can i talk to a admin

#

Jimboyeah on steam is griefing in bedwars

fluid thicket
tacit bolt
#

Can my ticked get unlocked again so i can write a question back?

#

I legit only got the answear that showed in chat

#

for the reason that i got muted

cloud seal
fluid thicket
#

also be happy I muted you for that reason and not for "staff disrespect"

tacit bolt
#

Okey, thank you for information, but why did my friend "Bati" get muted for 7 days when he didnt even write anything in chat? (Not trying to be rude or anything)

fluid thicket
#

sorry, but I can't share that info with you

radiant crane
#

when my friend and i try to join party on sandbox it says downloading or unknown player? anyone know solution?

flint oxide
#

need to report somthign

crystal pebble
gaunt lava
#

Are you allowed to play here if you have a Second Steam account where Rust is gamebanned on?

fluid thicket
clever jackal
#

Why is Dark Lord in my base killing me

#

over and over for absolutely no reason, I go to get dfood come back dead and Dark Lord, his name is red, is in my base locking up everything with some random player and taking all my stuff?

#

Okay, I just grinded with my two friends for literally HOURS. An admin with absolute no reasoning or anything just no clipped into my base and took it over with some random player with a spear. Killign me and taking everything. Name Dark Lord. Please some explain this.

crystal pebble
#

Yeah admins cant and wont do that

#

So you either got insided or someone raided/guessed codes

clever jackal
#

No, he is no clipping through the wall

#

his name was red

crystal pebble
#

We dont have any admins called red

clever jackal
#

No, his name colour was red, hjis name was Dark Lord

#

rather than being whiute, his name appeared as the color red

crystal pebble
#

Also no one called that

#

Yeah because theyre hostile

clever jackal
#

Okay so is he hacking???

crystal pebble
#

Thats why the name is red

uncut badge
crystal pebble
#

But sounds like you got insided

#

@clever jackal Im also pretty sure you are in the wrong Discord, we are Rusticated and the account you have linked has never joined our servers

clever jackal
#

Rusticated US TRIO

crystal pebble
#

But noclipping through walls and code hacks are not possible

fierce quest
#

Hello, I had recently made a ticket about abuse of numbers on a team. It's making the game rather unplayable when you're having to worry about a 3v6. Please assist me in this matter!

fierce quest
#

Is it not against the rules to let another team into your base to kill another player?

#

It clearly states this in the rules, which someone had clearly broken and now all they have is a "warning" It's making the game unplayable knowing that there is a possibility to run into a 3v6, we lost multiple kits because of these 2 teams breaking the rules.

harsh harbor
#

Please keep it in your ticket, if your ticket was closed open another one when you can if you dont agree with the judgement

carmine talon
#

wait what i thought kills was the owner who is neollerp 😦

carmine talon
#

hot

clever zodiac
#

i need an admin

#

@outer pasture Can we talk

#

either cheaters are rolling around in medium or youtubers it would be nice to know

ionic walrus
#

@supprt

#

@admins

dusty shadow
#

Found antoher cheater on x2 vanilla

#

thursday server

#

name Clown, headshot aimbot and wallhacks

neat totem
dusty shadow
#

i did

#

hes already causing havoc

#

multiple victims

outer pasture
#

@spare marten We are rusticated.

spare marten
#

@outer pasture sorry
Where can I inquire about a ben?

outer pasture
#

You will have to join the discord of what ever server you are playing to report a player.

spare marten
#

trio group limit ben
Because

#

no, my team trio group limit ben because
Where should I inquire?

neat totem
spare marten
#

sorry i English is not good

#

created a ticket. Please confirm.

neat totem
#

Yap!

spare marten
#

Thks. bro

#

If so, can it be processed quickly?

spare marten
#

@neat totem sorry, bro. How long does it take?

agile gust
#

I can't upload tickets, can anyone help me?

dense solar
#

s

supple robin
#

hello Rusticated 2x thursday just did a daily restart and my minicopter is gone from my roof now???

wooden yacht
#

Yo euhm my clan mate changed the code on a garage door on 2x Thursdays eu and ghosted us is there anyway that u guys can remove that door so we don’t have to blow it up

harsh harbor
#

no

wooden yacht
#

Fuck

#

Can he get banned tho?

harsh harbor
#

No insiding is not against the rules

wooden yacht
#

Wow

#

Thats stupid tbh

#

But I don’t make the rules

neat totem
#

It's part of the game

wooden yacht
#

True

#

Not really its betrayal

neat totem
#

You need to choose your teammates wisely and trust them

neat totem
wooden yacht
#

I know

supple robin
#

@neat totem can you do something about my minicopter getting deleted on a server restart?

fluid thicket
#

we're not allowed to interfere with gameplay. not sure how this has anything to do with the daily restart, as the server makes a new save before it restarts

supple robin
#

we had a boat out our front door and a mini on our roof and they were both gone after the restart....

fluid thicket
#

other players could have taken them?

supple robin
#

we instantly reconnected and they were inside a compound pretty impossible.. :/

fluid thicket
#

sorry to hear this, but we're not allowed to interfere with gameplay.... there's nothing we can do about it

spare marten
#

@fluid thicket admin, my ticket inquiry check please.

fluid thicket
rough bronze
#

yo why is the 2x vanilla monthly trio like a thing but you have to join through f1 and theres 0 pop?

crystal pebble
#

make sure to also toggle to show empty servers in menu

sharp pond
#

heyo my vip+ kit on solo duo trio saturday wasnt supposed to expire till the 25th

harsh harbor
#

4/18/2022

#

the 4/25 package was the one you gifted to someone else

sharp pond
#

oohhhhhhhhh

#

preciate you killa got 10 dollas for you this wipe

harsh harbor
#

Free pizza

ionic walrus
#

Mr killa can i ask u a question

sharp pond
#

me too

#

may i suckle upon the feet

unkempt ermine
#

ayo?

#

@ionic walrus What's your question?

#

You can ask us aswell 😄

frank cipher
#

Why dose my Rust say Not Responding all the Time?

river slate
#

The 2x trio server is having some ping issues, it's going up and down all the way up to about 500

sharp pond
#

thats a you prob dude

woven estuary
#

I have insane Ping on the server today

harsh harbor
#

Yea the hosting notified us already they are having ping issues atm

woven estuary
#

any reason?

#

It spikes between 150-500 cconstantly

woven estuary
#

Do they have any ETA on latency fix?

#

It's unplayable atm

harsh harbor
#

no i know as much as u

foggy sluice
#

where can i get admin support?

#

i just somehow took the scrap out of research table while researching sar and now my sar is stuck inside

brittle island
#

I have a problem with the creative server, can anyone help?

harsh harbor
#

?

#

Other then its shitty and buggy 😛

brittle island
#

I don't think so. I haven't had any shit or bug issues with it.

#

just, how do I get base "pictures" instead of a question mark?

#

I have a base picture thing on one base, the rest of my published bases appear as question marks

harsh harbor
#

Yea thats suppose to be auto generated

#

but uhh its broke atm

brittle island
#

Ok. I know a few talented rust devs if u need anything 🙂

harsh harbor
#

Well its actually a old rust client before the obfuscated the code

#

That takes the photo so its not easy to do

#

We will fix it soon

coral jay
#

hello

#

i was banned for accidentally connecting with a vpn as i always use a vpn and forgot to turn it off, is there anyway i can be unbanned?

harsh harbor
#

You arent banned just kicked

coral jay
#

oh it said banned

harsh harbor
#

Yea just turn it off and rejoin

#

u gucci

coral jay
#

OKAY TY

rare zephyr
#

Can someone help me, I am in the steam group but the kit doesn't work

remote mortar
#

@harsh harbor Checks my ticket by kindness. # 17273

crystal pebble
#

Check on your ticket there

crystal pebble
remote mortar
#

I opened this moment!

#

@crystal pebble

crystal pebble
#

@remote mortar

rare zephyr
crystal pebble
#

Alright

fresh swallow
#

hi it seems I cant get steamgroup kit

#

even though I did everything as per instruction

#

anyone know how to fix issue?

crystal pebble
#

Well you see sir, your Discord is linked to your gamebanned alt

fresh swallow
#

oh

outer pasture
fresh swallow
#

that is why I cant get steamgroup kit?

crystal pebble
#

You have all of the kits linked with your gamebanned account

fresh swallow
#

but I could get Discord kit on account I am not cheating on

#

thats why I am a little confused

crystal pebble
#

lmao

#

Gotta send in an unlink request on the website

fresh swallow
#

thank you

#

appreciate your help

feral umbra
#

Hi! I need admin in game on US Trio x2 ^^

#

Anyone?

swift jasper
#

hi admins theres a serious problem with teaming on bedwars

#

like its really fun but people join the solo with other friends/people and then just team up on the one or two other solos

harsh harbor
#

Provide proof and they get removed

swift jasper
#

thanks its great fun, just disappointing sometimes and then they just harrass you and say you're crying or some shit. I'm just trying to enjoy my day off.

harsh harbor
#

Well hundreds of games are played Daily not really any automation we can do to prevent that

#

Best we can do is be responsive to reports

stark sapphire
#

can u check with my ticket

#

@harsh harbor

vivid fable
#

can i get someone to check my ticket

#

8 man of cheaters i know for a fact

stark sapphire
#

@crystal pebble hi , can u check with my ticket

crystal pebble
#

stop @ ing us

#

Tickets will be responded to whenever someone's available

stark sapphire
#

ok madam

solid ledge
#

Hi my love i have proplem @crystal pebble

#

cam s,one help me

wary frost
#

hey how do i report a cheater? is it best to just f7?

azure goblet
#

Not sure if anything can be done or addressed, but can 2x sdt by chance get some help? It is lagging and is nearly impssoible to pvp. Thanks 🙂

upper sundial
#

some retard called ChodeEater loading chode bases in AU. Whole server laggging

trim hamlet
#

on the AU build server. its really bad Edit: Thank you for kicking

ionic walrus
#

someone is loading it in again'

trim hamlet
#

There might be multiple trolls loading and unloading stuff on AU

ionic walrus
#

its ChodeEater and pepega :)

fierce grotto
#

Hellooo

#

I need help

#

For the sandbox/build server, when you middle clic with your mouse the settings/menu appear right

#

Mine doens't work anymore

#

Who do i reset that ?

#

Like rebind

#

yeah im on the serv

trim hamlet
#

i bind my to z with ' bind z +attack3 '

fierce grotto
#

ty

#

working

#

bind mouse2 +attack3 (mouse2 mean middle clic)

fierce grotto
trim hamlet
#

❤️

#

@molten rune

ionic walrus
#

the lag is back

jovial quest
#

yea

lost prairie
#

are there any mods?

jovial quest
#

just tryna place mah furnace 😦

#

its cringe

uncut badge
#

whats happening in au sandbox??

jovial quest
#

lag

#

lag

#

and more lag

uncut badge
#

kinda cringe

vale yacht
#

fr

#

huh?

#

who is that

#

oh lol

uncut badge
#

did the server just crash?

#

surely it saved

vale yacht
#

yeah

ionic walrus
#

my build got deleted after the crash

uncut badge
#

same

marble tendon
#

How’ do I do the discosd

jovial quest
#

is the server still scuffed

trim hamlet
#

seems fine for me? what you having problems with?

jovial quest
#

the au sandbox one?

trim hamlet
#

yea

jovial quest
#

before it was crashing n lagging n disconnectin me

trim hamlet
#

the server got restarted or something. I rejoined the server

#

working fine

jovial quest
#

ah yep all goods

hot cypress
#

who @ me

jovial quest
#

bruh the fact that the au sandbox is dying is jkust cringe

#

restrict the entities

#

per plot

vale yacht
#

no thats not it

#

dont need to punish the whole pop for 1 player

jovial quest
#

yea true

vale yacht
#

find the people who are doing it and ban them

jovial quest
#

but to prevent it from happening in the future

trim hamlet
#

@molten rune is getting lag again, can you please get remove whoever it is?

jovial quest
#

a15's base on sandbox actually crashed my game, had almost 1mil metal frag upkeep

#

or some shit

vale yacht
#

Brian the roofer

#

thats his name

vale yacht
#

i have a 3 mil one

jovial quest
#

and

#

you want a medal for that?

strong dagger
#

i have a hacker on my base this guy is fly hacking and at my base

#

can i get an admin pls

#

PLS

neat totem
south lichen
#

Can I swap my vip to another server

fluid thicket
wooden yacht
#

How can i save an auto saved base on the Sandbox?

#

because i rrl dont want to lose my build

harsh harbor
#

It auto saves into a hidden save slot

#

but you have to press save everytime for it to save into your slot

wooden yacht
#

how do i acces that

harsh harbor
#

u dont autosave slot is only there if the server crashes for some reason

#

then it loads the autosave on rejoin

wooden yacht
#

i didn't make a new build so its just on auto saves

#

so i can't save it now?

harsh harbor
#

You should have had to create a new build

#

unless u deleted it while building

wooden yacht
#

i thought i would work like sanc XD

#

you can just make it a new project while building

#

like for build stages

harsh harbor
#

no we dont have that

wooden yacht
#

fuck me

#

i spend 5-7 hours on that shit

harsh harbor
#

Well the server shouldnt let u build without creating a save

#

not sure how u bypassed that

wooden yacht
#

i just claim a plot

harsh harbor
#

weird

wooden yacht
#

i made a save for my clans main base

#

i clear that everytime

#

maybe is it because of that

harsh harbor
#

hmm

#

Well if u cleared and started building again

#

if u save it will override that clans base

#

cause that is the save you had loaded

wooden yacht
#

but it didn;t

harsh harbor
#

No idea then

wooden yacht
#

rip

#

it is what it is

#

anyway thanks for the help 😦

#

nevermind

#

it did

harsh harbor
#

Yea /clear jsut clears the save

#

u need to create a new slot

#

everytime u want a new build

upper sundial
#

ChodeEater lagging AU again

hasty walrus
#

Hey can i get help please?

#

A few stuff is bugging in the EU minigames server

round sonnet
#

Why is it that the servers are constantly timing people out?

fluid thicket
#

chat filter

round sonnet
#

Like I was in the middle of a fight, hadn't said anything and got timed out of the server completely.

fluid thicket
#

oh sorry, you're referring to disconnects?

round sonnet
#

Yeah, it was a random timeout disconnect.

fluid thicket
#

no idea, not seeing any incidents reported by the hosting.

round sonnet
#

Yeah I was in the middle of a fight and died because I got timed out. It's happened a couple of times in the past week.

crystal pebble
#

Havent seen any drops lately on the server youre playing on

round sonnet
#

Yeah I've been playing on the 2x Solo/duo/trio US and the US Main. Had it only once on main. Who knows.

indigo echo
#

where do i report people for teaming?

keen pasture
ember nest
#

Yo is the /refund broken right now?

hidden steppe
#

Hello, I am a brand representative, what is the email for business contact?

fluid thicket
plain dagger
#

hello

#

i made a ticket months ago and have never been responded to

plain dagger
#

create a ticket when u dont answer tickets ?

#

makes sense

#

i need to talk to an admin or mod

snow crag
plain dagger
#

smg this is why 7 year olds shouldnt have a little bit of power

#

any admins or mods that can help me

snow crag
#

If you create a ticket we will respond to it as soon as someones available. You can speak to an admin if you create a ticket as we don't offer support through DMs or VC.

plain dagger
#

are u not reading my first message ?

#

does it normally take months to get help from a ticket ?

#

ive waited months

snow crag
#

Recreate the ticket as I don't see any uncompleted tickets.

plain dagger
#

..........

#

sure\

#

done sent thru cheers

#

how long should it take for a respnse

#

response

snow crag
halcyon hornet
#

Is there anyway you can buy a kit that lasts forever?

harsh harbor
#

no

abstract vale
#

Technically you could buy out rusticated and own all the kits forever

gusty wedge
#

is there a way to pair rust+ on sandbox creative to test power / smart switches?

uncut spire
#

We went deep on US 2x trio and trying to pickaxe a wall but it doesnt do damage

#

all 3 of us are trying to break it and it doesnt work

crystal pebble
#

It's a known Rust bug currently

abstract vale
uncut spire
#

Naw there wasnt

#

On either side

brittle island
#

killa i did u a bit of free advertisement in my video coming tomorrow for the build server. Love the work ur doing with it. fix the base picture things pretty please.

harsh harbor
# uncut spire Naw there wasnt

I saw a few other owners saying they been having users complain that soft siding walls has been buggy since force. I havent seen any complaints of it on our servers tho maybe its that bug. Not sure

harsh harbor
uncut spire
#

Yeah it happened yesterday too but only partially

harsh harbor
#

We have some logs running to track the lag issues we are seeing for creative

uncut spire
#

Like half my hits registered and half didnt yesterday

brittle island
#

we have this bug on our servers (enjoy rust) too. I've been teleporting around the map all day ent killing stuff for ppl

uncut spire
#

But today was no hits at all