#🆘︱support

1 messages · Page 108 of 1

still nimbus
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the one time i wanna join

raw skiff
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facts

harsh harbor
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Possible fixed now

raw skiff
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fixed

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thanks

ionic walrus
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admin i need help

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@harsh harbor

brittle palm
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@cloud seal i made a ticket and admin hasnt responded for an hour

cloud seal
brittle palm
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thank you im just tryna play wipe lol

wraith haven
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how long does it take for a ticket to get responded to

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me and my mate believe were getting raided by a 4+ man group soon on trio 2x thurs

keen pasture
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depends on how many admins are working on them and how many tickets are open, on average i believe its around 20 minutes, there arent too many open atm i dont think so that or less id imagine

wraith haven
#

thanks man

keen pasture
#

np

fluid thicket
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just be patient. We do not discuss tickets here @brittle palm

fair pewter
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wondering how long it takes for VIP to cross over from your website to the server? just bought it!

ionic walrus
#

can i talk to an admin?

crystal pebble
versed pike
#

Admin, BP just got banned. Could we get our Tommy kit back?

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@crystal pebble

cloud seal
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no need to @ us admins

magic garden
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get some admins on monday wipe

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hackers running rampant

magic garden
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plenty of reports already on the server just get someone on for once

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pls and thx

outer pasture
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We have 0 tickets open.

magic garden
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i did /report on the server

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for all of them

static pumice
#

if i send my LFG application i get instantly muted anyone knows why?

fluid thicket
#

yeah you've violated an automated heuristic filtermyswamp AmongUsPepe

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@static pumice removed the remaining mute duration. feel free to re-post your post on #old-🤝︱looking-for-group just make sure to sum it up, at least less "new lines", otherweise the filters will kick in once again

static pumice
#

How many lines can i type?

dire storm
#

Do you just F7 players who are rolling 6 deep on the 3 man..

fluid thicket
static pumice
#

thanks @fluid thicket

fluid thicket
short carbon
#

Hey what's a Wipe Pass?

fluid thicket
vagrant pumice
#

Can i refund my vip, that I accidentally bought on wrong server???

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admin`?

fluid thicket
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the server owner can move the VIP to one of our other servers.

vagrant pumice
harsh badger
#

Hello Hello I can only create a ticket every 60 minutes but I've had 2 random team mates back to back griefing my base in bedwars. I can show evidence if any admins can watch real quick.

dusk storm
junior holly
#

can admins move a heli its completly stucked like a bug?

kindred sparrow
#

can yall check my ticket

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i got banned for group limite vialation but i wasn’t apart of it

cloud seal
kindred sparrow
#

ok

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vv sorry for what happened

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oh dang 7 days

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stupid ass tm8s i literally told them

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keep them perm banned

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@cloud seal

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they fucking stupid

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keep them banned

snow furnace
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admin a clan on monday 2x vanilla us is launching fireworks to lag the server

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everyone is feeling it

harsh harbor
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Its client lag but rust has a built in limit

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so they can only do so much at a time

jaunty oak
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i cant update my foundation to stone

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it just doesnt work

grand quail
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can someone support me?

tidal pivot
#

Im guessing render distance is an issue with this last force wipe? because the render distance right now for buildings and players is like 120m on the 2x trio

ionic walrus
#

is there any admin or mod i can dm?

limpid tulip
#

We dont do support via DM

neat totem
ionic walrus
neat fossil
#

According to facepunch the easter egg hunt optional update will come out April 14th at 18:00 UTC, which should be a few hours after map wipe on thursday trio right? Is there going to be a server restart around that time? hmm

harsh harbor
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Yes all servers will restart when they release that update

neat fossil
#

Awesome cheers mate

ionic walrus
dense quail
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hello

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Is there an admin available?

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@outer pasture @crystal pebble @limpid tulip

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Someone got me inside the wall, I can't move

harsh harbor
dense quail
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but I need help now

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@harsh harbor Ok, I sent a ticket.

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thank you

harsh harbor
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tickets always fastest way to get admins 🙂

fading delta
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question, i got banned once already for a week. i have a past gameban, am I still allowed to play on the servers?

civic vapor
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How does one cancle the vip kit subsccription

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website does not tell me anything

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nvm the website is just bad

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makes u sign in 2 times for dif pages

fluid thicket
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@brittle palm

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two options. either you stop complaining about the ban decision on other servers & DMs with other admins.

Or you just let it go, confess your sins and live on.

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cause your behaviour does not make me regret my decision. Actually it gives me even more reason to not revoke the ban.

Grow up and stop backstabbing/whining to other Discord users.

Read our #📃︱rules

clever hedge
#

@sick elkin I have a question

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@harsh harbor I can’t access the server

young marten
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Whats up

clever hedge
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It says I’m using a VPN

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@young marten

young marten
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Are you using a VPN?

clever hedge
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Yes

young marten
#

Can you turn it off?

clever hedge
#

Turning it off will make my ping go up

young marten
clever hedge
#

ok

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@young martenI already uploaded my ticket

young marten
#

ok

formal grove
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@young marten It says I’m using a VPN

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@drifting holly I was banned using a VPN

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Please unravel me thanks

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@cerulean island

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@supple shoal

young marten
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make ticket

formal grove
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I made a ticket

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Don't get back to me

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@young marten

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It's been an hour

fluid thicket
#

please be patient. We're looking tickets as soon as possible

ionic walrus
#

what twitch channel am I supposed to follow so that I could claim my twitch link?

young marten
#

rusticatedus

unique plover
#

can you tell me how long will be this ban and is there any use of this ticket since you can't give me evidence and just tell me that i'm ban

steel sparrow
#

hi i need a someone to talk to please

robust glen
#

eu trio restart ? or is crashed?

onyx sentinel
#

their server room got bombed

hard wyvern
#

How can i report teaming?

young marten
ionic walrus
#

Admin ther is a Nazi symbol on J16

fluid thicket
ionic walrus
#

It is a smal Base In the right down by J16

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can i have the loot of this base iv you benn this guv

young marten
#

no

ionic walrus
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Bruhh

steel sparrow
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hello mister Support 🙂
I created a ticket already but would love to talk to someone to explain the complex situation

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any chance to discuss ticket matter in voice

young marten
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Unfortunately we do not offer voice support

steel sparrow
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damn

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thanks anyways

steel sparrow
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my ticket is being reviewed for a long time do i need to provide more information somehow anything i can do to speed things up ?
Not stressing it's just a very very ugly situation and i would love to see it resolved

steel sparrow
#

just as an update my Ticket has been resolved and the customer support from these servers is top notch

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thank you to the team at work

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have a great week

scenic basin
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hello

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my friend was at fishing village in a boat and his game crashed

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his body was lying on the boat for 10 minutes ish then it just dissapeared

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he loaded into a death screen but says his last death was at the base

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there is no bag in the water or anything

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??

crystal pebble
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Thats what happens when you die in a safe zone

scenic basin
#

but why did he die

harsh harbor
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safezone kills u if u log off for so long

scenic basin
#

he was literally gone

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for 5-10 minutes

harsh harbor
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No idea but we cant do anything about it either way

scenic basin
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bruh

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thats not cool bro guess ill go put some chips up my bum

rancid otter
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for clarification

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stream sniping is ENTIRELY Allowed right

fluid thicket
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the stream sniper rule has been removed

rancid otter
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ok so no matter the size of the streamer

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I will not be punished for pwning

fluid thicket
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but we don't advice players to do it

rancid otter
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ty

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just wanted to make sure i would not be banned

fluid thicket
rancid otter
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for taking down a toxic sewer rat

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will do, ty

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for da help

ionic walrus
crystal pebble
crystal pebble
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So I dont recommend it

ionic walrus
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i was appealing my ban but i can no longer access the website to appeal my ban anymore

rancid otter
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well toxic in what way

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if I just kill him is that considered toxic?

crystal pebble
rancid otter
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im not swearing or anything lol

crystal pebble
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If you just play the game like you normally would then youll be fine

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But harassing someone is considered toxic

ionic walrus
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i cant upload a picture here but it says that "This site has been identified as potentially malicious." and i cannot get around it

rancid otter
#

thats a very subjective rule

crystal pebble
#

Try another browser? I'm using the website fine and so are thousands of others

ionic walrus
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my ticket got replied to but closed due to inactivity

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i tried all the browsers on my computer and a vpn but i couldnt get around it

harsh harbor
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@rancid otter If u need to ask if its against the rules or if you will get banned you probably shouldnt do it
😄

rancid otter
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well I am salty cause he got me false banned

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for cheating

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and the rule is removed so I wanted to clarify

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now that I am a free man

rancid otter
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I would consider waht he did toxic

crystal pebble
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I'll reopen your previous ticket

rancid otter
#

Ill keep it down to a reasonable level though

ionic walrus
#

it still wont let me in from that link lol

rancid otter
#

and refrain from voice chat etc

crystal pebble
ionic walrus
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yeah i was fine at like 8am but now it doesnt work i have no idea what happened

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can i only appeal through the website?

crystal pebble
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Yes

ionic walrus
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ok well ty for your help

lunar mesa
#

WHats wrong wrong with monday trio?

crystal pebble
short nacelle
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yo

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server just rolled back and i lost my kit it da vanished from my inventory

spark sequoia
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hey maybe an obvious question but i bought a que pass for the 2x Vanilla Thursday, Is the pass automatically applied or do i need to do anything to activate it?

keen pasture
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should be automatic, can take a minute sometimes but usually instant

spark sequoia
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alright thanks

keen pasture
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np

opal bison
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any active admins?

lunar mesa
#

Theres like 6 people in this base tring to counter on us mondays mods?

cloud seal
outer pasture
twin estuary
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any admins that can help me

high mason
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my neighbors on the duo modded 2x server have used more than 10 supply signals in the last hour.. Im pretty sure theyre abusing the claim command somehow or theyre duping. its nonstop

high mason
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wednesday 2x modded solo/duo

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its been going on since the start of the wipe

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their base is around Q4

cloud seal
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loading in

north sandal
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anyway an admin can clear the research table at outpost on Trio Thursday NA? someone left bp in and no one can use.

midnight arch
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White List

fluid thicket
uncut badge
#

uuuhh, where do I report a bug?

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I am not able to build in the sandbox anymore and it says "placing through wall" even though there is nothing there.

fluid thicket
snow pawn
#

How do I claim the Discord kit? Won't let me even tho I joined ?

uncut badge
#

now it says "not enough space"

snow pawn
#

In this chat or does it have to be somewhere specific?

fluid thicket
fluid thicket
snow pawn
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Thank you

fluid thicket
uncut badge
#

is there a fix?

ionic walrus
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@fluid thicket hey

uncut badge
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it's just weird how I can't place anything

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there is just a random invisible object in my building area

ionic walrus
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@fluid thicket there’s a user in here promoting cheats can I dm you

fluid thicket
#

we don't offer DM support.

ionic walrus
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Even for the discord only this didn’t happen in game

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Okay

fluid thicket
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sorry, even for the Discord. Any evidence has to be logged

uncut badge
#

is there a fix or something to this bug snake?

fluid thicket
#

but if your save is corrupted it's most likely lost.

You can open a ticket though maybe Killa knows a solution, but he won't be around for another few hours, it's like 2am for him

uncut badge
#

Ok, ty

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it doesn't allow to me to unclaim my plot

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but its telling me "cant place through walls" and "anti hack" when I try walk where the invisible wall is

fallow furnace
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i cant make a ticket @fluid thicket my name doesn't show up

fluid thicket
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Just choose the Option "other" and explain

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You don't have to choose yourself in a ticket

fallow furnace
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ok

fluid thicket
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EU Trio Thursday is an official Vanilla server

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please take this suggestion into F7 feedback with Facepunch

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so what?

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we're Rusticated

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so..? just because other communities decided to push the Vanilla limit to the extreme, it doesn't mean we have to do the same

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all our server settings remain as close as possible to Vanilla

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anyway, either join the reddit subchannel for Rust

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or F7 feedback to Facepunch directly

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it's the same as all the people asking for recyclers in fishing villages

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then don't farm 5k scrap

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easy

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Just do whatever you want to do... the whole purpose of Rust is to have a Vanilla Sandbox experience

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no offence, but I don't get it why you complain about your farming behaviour here, while it was your choice

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you got 1.2k+ hours on Rusticated servers

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so... by now you should know our server settings 😕

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that's Vanilla Rust CreepySmile

tight plinth
#

hi

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i would like to know something about the build server

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is it possible to use the thing

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where if i build like a wall or foundations on the north side of the base it will automatically build it also on the south

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?

fluid thicket
#

-> building options -> symmetry

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there's multiple symmetry options, just select what suits your needs

tight plinth
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im really rusty on building so i dont really know what it is called

fluid thicket
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be aware that it will ONLY work with building tiles

tight plinth
#

but its something to do with like

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if i build on one side it will build on the other

fluid thicket
#

not with deployable entities

tight plinth
#

ok i will try it now

fluid thicket
#

just check the options, there's several ways wo work with Symmetrie

tight plinth
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there are options which one do i choose from tho

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i dont really know how it works

fluid thicket
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uhm, you can either use a circular symmetry... so you got a foundation in the centre, that is used as mirror, anything you build outwards will get mirrored on the opposite side

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or you can use an axis

tight plinth
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got it

fluid thicket
#

axis symmetry works better with non circular bases, so it's decent for any 4x4 square base

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or 3x3 just use one central 1x3 as axis

tight plinth
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im using a 3x3

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there is rot 4

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rot 2

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which one do i choose from those

fluid thicket
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not sure what "rot X" means... rotational? could be mirror symmetry

tight plinth
#

i found it

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thanks so much

fluid thicket
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you're welcome

misty chasm
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please can you help

neat totem
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Sup?

misty chasm
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am at fishing village trying to buy a boat

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and the dude fully ate my boat

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*scrap

neat totem
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hm, are you sure that the boat didn't spawned?

misty chasm
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i paid 125 for small boat and he took the p, but the boat didnt spawn

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where should i spawn?

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*it

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iv checked where i think it is

neat totem
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It spawns right here

misty chasm
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okay thank you

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where abouts is that

neat totem
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Behind the guy where you buy it

misty chasm
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im at large fishing village

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maybe its different

neat totem
#

In what server

misty chasm
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eu monday trio

midnight sedge
#

Hi, when does the Eu trio thurs wipe?

neat totem
coral wolf
#

After getting appeal my old VIP will be stand still or is it gone ?

harsh harbor
#

Bans dont effect vip

daring sandal
#

@harsh harbor I got a ban for the group limit, what is the reason for the ban and how long is it?

harsh harbor
daring sandal
#

I created

harsh harbor
#

Maybe you should look at the reply

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😄

ionic walrus
#

when is wipe on us medium

neat totem
nocturne aurora
#

on 2x vanilla thursdays is the group limit for team UI still 8?

robust owl
#

how do i get white listed

nocturne aurora
crystal pebble
#

afaik yes

abstract raft
#

are wipes happening early with update?

rapid cosmos
#

when the hell is wipe

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what time

river dragon
#

it wont let me download the level on rusticated main

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anyone know a fix for that?

river dragon
#

Thank you!

lucid spindle
#

@harsh harbor can i appeal yet

solid salmon
#

its 0 people ahead of me and its still not letting me load in

alpine condor
#

need help on us main

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spider hacks

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and esp

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i have a clip of him esping

neat totem
magic garden
#

get on main

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hella hackers

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aks m2s c4s l9s

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aimbotting cross the map

neat totem
magic garden
#

i did

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please check it out asap

gritty glen
#

hey im trying to make a support tickket but it says error when i try to sign in to the website

split mason
#

Hello, can i get whitelisted for VPN use please?

neat totem
neat totem
gritty glen
#

i messaged u a screen shot

neat totem
gritty glen
#

ok

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should i try a different account?

fading mauve
#

hello

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looking for a admin

neat totem
#

sup?

neat totem
gritty glen
#

ok ill just write the account name in the disc

fading mauve
#

if so how long

crystal pebble
gritty glen
#

idk what that is

crystal pebble
#

Alright. You are not welcome to play on our servers

fading mauve
#

?

crystal pebble
fading mauve
#

i can play

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omg

fading mauve
crystal pebble
#

Dont cheat

fading mauve
#

i don't

crystal pebble
#

Not smart

fading mauve
#

i have 3k hours

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with stacked account

floral rampart
#

how long does a false assoication ban last?

fading mauve
#

but @crystal pebble i might get ban from your server so i will make a ticket anyways

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i was temp ban recently

floral rampart
#

it was 2 wipes ago and I still cant play?

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@crystal pebble how long does a first assoication ban lasxt

crystal pebble
fading mauve
#

k

crystal pebble
floral rampart
#

I tried and the admin just closed my ticket twice saying he has evidence but cant show me when everyone that i played with knows I didnt play with the group that had the cheater

fading mauve
#

umm

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i was kicked recently

floral rampart
#

we literally lost kits to the cheater group and i got banned because I played with the group before they had the cheater like 3 wipes before lol

crystal pebble
#

Well if they have sufficient evidence then the ban is justified. If you still feel like this decision wasnt right feel free to create a new ticket and I will look into it

fading mauve
#

it says user has been banned for vac/gameban

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but

floral rampart
#

I tried noellerp and they just timed me out for a week

fading mauve
#

i just loaded back into the server

floral rampart
#

on my main disc account

crystal pebble
#

What is your SteamID?

fading mauve
#

mine

#

?

floral rampart
#

want me to dm it to you?

crystal pebble
crystal pebble
fading mauve
#

o sorry

crystal pebble
fading mauve
#

o ok

floral rampart
#

noellerp can we join a vc so i can explain it and i can dm you my steam

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or i can put it in here

crystal pebble
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We dont offer VC support since everything has to be logged in here

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Please send it in so I can review the ban for you

floral rampart
#

I wouldn't go through the trouble of making an alt if i actually was assoicated with one i would take my ban and shut up lol but im still trying @crystal pebble

crystal pebble
#

Alright, if you create a ticket right now Killa will personally deal with it

floral rampart
#

will do

crystal pebble
#

Awesome

floral rampart
#

@crystal pebble i submitted it

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i am gonna run and shower rq while he responds

trim quest
#

Do teams on 2x thursdays not get banned for cheater association ?

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a cheater got banned in a group next to us and the whole team is still there

crystal pebble
#

Depends on the situation and reason the user got banned

compact minnow
#

does vip not give you skinbox

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on 2x\

candid swift
#

hello

#

i need help

honest arrow
#

i have a question for an admin

crystal pebble
crystal pebble
crystal pebble
honest arrow
#

when cheaters get banned. Will their teammates get banned for association?

honest arrow
#

okay

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so do scripts cause the whole team to get banned or just full on cheats

magic garden
#

noelle there is litearlly no way you didnt find "enough evidence" to ban those kids

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literally blatantly cheating

crystal pebble
#

Every ban situation is different, so I can not give a concrete answer on that

honest arrow
#

okay

magic garden
#

actaully unbelievable

crystal pebble
#

They got shit on 5 times and got deeped on

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Then logged

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So I said there wasnt enough evidence atm

magic garden
#

yea... sure....

crystal pebble
#

Feel free to report them again when you see them active again and still feel like theyre cheating

#

Its not like we want to keep cheaters on the server, but we need evidence to ban someone

magic garden
#

yea i guess its normal to have full kits m249s aks and l9s 1.5 hours in

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and c4

crystal pebble
#

That is very much possible

magic garden
#

and also have l9 bullets that shoot thru walls but dont worry ill report em again

crystal pebble
#

Alright, thanks

plush ore
#

what cheats was the guy you just banned using?

#

I made a ticket like 30 mins ago

fluid thicket
#

we don't disclose that kind of information

brittle shell
#

i need help

#

babe

#

need help with vip

floral rampart
#

@crystal pebble i litearlly also just bought vip so i could play so if it dont prove me innocent idk what does

fluid thicket
magic garden
#

noelle theyre literally still online

#

nice cap

#

still in the base they stole from us

serene yew
#

tecer clan OT none of us cheat ahahaha

jolly wave
#

Thanks 4 ban Dodie

#

A hacker kill me you ban him 1 min after this can you say me the Postion from his body? than i can get my loot back

deft stag
#

Where is the egg hunt at on US Main

#

Please

#

I need it

robust owl
#

egg hunt i want

shell sand
#

admins dont care about appeals only want to close tickets

crystal pebble
shell sand
#

u have blocked him from creating tickets tho wrongfully banned

crystal pebble
#

I havent done anything. I'm just saying you cant appeal for others

shell sand
#

well can you at least look into something here because he has been wrongfully bannedin my opinion

crystal pebble
#

We do not allow multiple gamebanned alts, which he has. This is not the place for appeals and you can not appeal for your friend anyways.

shell sand
#

shit admins too ignorant to look into things

harsh harbor
#

yawn

amber edge
#

yo i just bought queue skip for the wrong server. Haven't used it or anything, can it be transferred across?

young marten
amber edge
#

does support take long on that?

eternal plank
#

Hi, I created a ticket over a week ago and I haven't heard anything. The issue I'm having is still happening too.
I was just wondering if anyone has had a chance to look into the issue yet?

harsh harbor
#

what was the issue?

#

Did you try the suggestion I gave?

#

Middle mouse -> build assist -> network tab

eternal plank
#

I wasn't notified of a response sorry.
I'll try that now and let you know. Thank you.

#

What would the optimal setting be? I'm not sure if I've accidentally turned something off.

signal marlin
#

MAN

#

PLS HELP

crystal pebble
harsh harbor
#

you most likely have something off in that

eternal plank
#

So I want them all to be on ? Or all to be off?

harsh harbor
#

Then no idea I would try the EU or US minigames server and try a creative lobby there

eternal plank
#

Okay thank you. That's a shame I've been using this server for over a year I have all my builds saved on here.

harsh harbor
eternal plank
#

Oh that's awesome thank you.

#

Oh no wait, I unselected All and manually turned them all on. It's working now. 😁
Thank you.

harsh harbor
#

No worries

deft stag
#

egg hunt me please

#

egg

patent ether
#

@harsh harbor cant u just take the loot from the nakeds who looted us

#

one of them is supposedly "Pandawarrior"

ionic walrus
#

my friend accidently bought the wrong queue skip and he wants to know if he can get a refund

ionic walrus
dull eagle
#

admin

harsh harbor
dull eagle
#

i made a ticket on the web site

inner sparrow
#

Hey can i talk with an admin pls ^^

serene yew
#

3RaH

dull eagle
#

@harsh harbor

inner sparrow
#

I'v made a ticket on site

limpid tulip
#

If you made a ticket please wait for a response

chrome sequoia
inner sparrow
#

No it was about a connection problem but it got fixed from a suuport guy on site ty alot 🥰

ionic walrus
#

Can someone please act? This has already ended my clans wipe and we were turned down every time someone reached out.

harsh harbor
harsh harbor
#

Either way we cant give loot back even if we found him hacking. You are welcome to raid his base if he is banned or find his body but if he is cheating and killed you he killed many others.

#

If the user is offline and we dont see enough proof to ban the user then yes they wont get banned. We typically take the time to spectate and see what we can find if they are so called cheating.

#

You have how many hours on our server I believe you know how it works by now. If you dont like that you are free to play someone else but I would be damned if we arent one of the top servers on hackers and tickets constantly.

modern iron
#

whitelist

trail fiber
#

banned on us minigames, yet havent even connected to this server in the past before

#

wtf

ionic walrus
#

There is a cheater inside of my bedwars game

#

2 of them

carmine talon
#

does queue skip include skinbox on modded servers

cloud seal
upbeat flicker
#

Where is the Thursday US 2x hosted from?

#

I sit at legit 80-100 ping and im NA, my EU friends are across the country and have the same ping as me. My wifi is good but don't understand why its shit here

#

Is the server just shitting itself?

versed pike
#

Can an admin do something about this guy on Trio Thursday exploiting in Outpost, killing ppl behind a wall so Outpost can kill him

severe cliff
#

glitch in fishing village where if you dc and come back ur body disappears

fluid thicket
warm drift
#

*I need support

#

Like now

fluid thicket
ebon basalt
#

How do I add a whitelist

robust glen
#

serv eu trio crash

fluid thicket
#

you have to open a ticket and explain why you need a whitelist, it's mandatory that you join our servers at least once on your residential IP.

odd frost
#

eu trio crash !

#

Any admin online?

coarse ether
#

eu trio lag

#

no server bro

fluid thicket
#

we're aware of the crash, just be patient and wait until it shows up on #📣︱wipe-feed with the crash & rollback info

clever hedge
#

Don’t file it back

neat totem
warm drift
#

It's too big...

turbid wyvern
#

can i switch my skinbox over from us 2x thursday to eu 2x thursday

young marten
vestal owl
#

Hello anyone know in the EU vanilla thursday 2x , why we can farm only one place a red card?

young marten
#

The community voted for the map

vestal owl
#

okay but all the map had the one red card place

#

i mean in the votes maps room

crystal pebble
vestal owl
#

okey

echo river
#

please fix us trio Thursday

neat totem
#

What's wrong with the server?

echo river
#

lag

#

full lag

#

5 seconds

#

freeze

harsh harbor
#

Yea we saw some network lag it seems fine now

ionic walrus
#

is camping in train tunnels by outpost with hvs bannable??

neat totem
#

No

ionic walrus
neat totem
#

why?

junior fog
#

@admin the eu trio monday server restarted and i died by nothing when i logged back on and lost all my shit

#

i want my stuff back i was loaded

ionic walrus
# neat totem why?

because hes sitting right outside of safezone in tunnels camping with an hv

neat totem
junior fog
#

no you dont understand

#

i didnt die because of something, i died bc of the restart

#

and that is where you are interfering

junior fog
#

i was in the middle of nowhere and in my kill screen it just said i died (i didnt even die on the spot i last was)

#

everybody here on the server lost all their shit they r saying rn in chat

neat totem
#

Every server has restarts and crashes, there's nothing that we can do about it

junior fog
#

well yea give me my shit back

neat totem
#

Nope

#

Even if I wanted I couldn't

junior fog
#

because i get that theres a restart but theres no reason I die by it and there isnt my body anymore too

#

like you just take someone loot away he used 2hrs of his life for bc of a restart?

#

if i respawned with my stuff it would have been fine but your crash just literally erased all my stuff

harsh harbor
#

Yea the server goes to its latest save nothing we can do about a crash

junior fog
#

its latest save okay then WHERE IS MY STUFF

#

nothing got saved

neat totem
#

Probably on your body?

junior fog
#

stop saying stuff that isnt true

#

THERE IS NO BODY thats what im saying

#

i went back

neat totem
#

Someone took your stuff then

junior fog
#

4 other ppl on the server telling the same stuff

#

no one did

#

there is just no bag

harsh harbor
#

Either way we cant just give you what you said you have

#

Going on isnt going to change anything

#

if its gone its gone

#

Its was a rust crash nothing we can do

junior fog
#

well know that this is exactly the reason ppl wont play on your server anymore

#

the server crashed

#

only your server

harsh harbor
#

Ok go find another server that has a different answer lol

junior fog
#

not rust

harsh harbor
#

Lol

neat totem
#

It happens in every single server

harsh harbor
junior fog
#

well every other server in my list was fine besides this one

harsh harbor
#

Yea its called our server crashed do to a rust bug

#

that hasnt been fixed in 2 years

#

Nothing we can do about it its random

#

every server has it

junior fog
#

and still! A crash is a crash i dont see why a crash erases someone full inventory and it wasnt just me it was everybody on here

harsh harbor
#

Again its out of our control. Rust has saves we load the latest save by default

#

A server cant save on crash

junior fog
#

well im not my last save i can tell you that

harsh harbor
#

the rollback was 3 mins

junior fog
#

cuz if i would be on my last save i would stil be alive

harsh harbor
#

You clearly dont understand how servers work

junior fog
#

this just killed me and that was it i had to respawn run back and no bag or anything

#

no you clearly dont

#

tell me what in this case got "saved"

neat totem
#

Everything

harsh harbor
#

A server cant save if it crashes

#

The saves happen every 10 mins

#

the last one after the server crash was 3 mins ago

#

Nothing further we can do either way

#

We dont control the crash we dont control what is saved

empty bluff
#

can an admin unban me, or look at my ticket i belive I was wrongfully banned for a charge back.

neat totem
#

Just wait for a response please, tickets get looked into as soon as possible

empty bluff
#

ok thx

magic garden
#

anyone having an issue joining server? im getting Exception Couldnt get appticket

#

i was on the server like 1.5 hours ago just fine

limpid tulip
#

Have you restarted Rust recently

magic garden
#

yea i restarted a couple times just restarted my internet and its letting me join

#

but now i have a 50 person queue lol

limpid tulip
magic garden
limpid tulip
#

Im sorry, not a ton we can do because its a rust issue

#

Do you need help with anything

#

Awesome, someone will look into it asap

#

Please upload all evidence to the ticket

#

We do not do support via dms/voicechannel

#

Is it to big to upload to the ticket

neat totem
#

maybe it didn't showed up on chat, but they are banned

proud raptor
#

the new main will have group limit?

neat totem
#

No

wet escarp
#

How do i cancel a wipe pass auto payment?

neat totem
wheat grove
#

hi im just wondering can i switch the team on trio server? kick one guy from party and add another

crystal pebble
frail thicket
#

Hi, my friend has a problem, and he cant respawn, anyone know the solution?

crystal pebble
frail thicket
#

yes

full light
#

if i restart my game will i have a grace period to get back in?

#

@neat totem

harsh harbor
#

5 mins but use at your own risk

#

in other words if it no work

#

not on us

full light
#

oh ok

neat totem
full light
#

thank you guys

#

how many times can i restart my game

#

as many times as i want?

#

bc im restarting bc my frames are bad so i might have to restart my pc

#

will that work as long as i use it within 5 mins?

harsh harbor
#

As long as you are fully in you can restart with 5 mins

#

but again use at your own risk

full light
#

ok thank you

merry wraith
#

Want to add a whitelist

limpid tulip
covert forum
#

how do i appeal a ban

idle nymph
#

@harsh harbor @outer pasture @crystal pebble please help

turbid terrace
#

how do u get verified?

crystal pebble
turbid terrace
#

ok thanks

idle nymph
crystal pebble
#

Wait for your ticket to be answered

#

Just told the other guy not to do that and now you do it

#

Don't be racist, don't get banned

hoary creek
#

@harsh harbor

#

So you can exploit and not get banned

#

?

#

@crystal pebble

harsh harbor
#

Stop @ staff over and over

hoary creek
#

So i can exploit and not get banned

harsh harbor
#

The issue arises all the time we do not ban for it. We fix it and warn them

#

Its been fixed it wont happen again

#

unless a new spot appears

hoary creek
#

thats stupid asf

harsh harbor
#

If I found a rock I could go in I would think it would be cool as well

hoary creek
#

but he can abuse it to kill people

#

thats crazy

harsh harbor
#

and it was reported and fixed

#

I would ban a team every wipe

#

over the same thing

#

as it happens every wipe

hoary creek
#

you should just ban them for a wipe

#

not a perm ban

silver moss
#

@harsh harbor free my boy recks, he legit wasnt the one on his pc. you cant just say "lol no" like that man.

harsh harbor
#

I just did

keen pasture
#

his account, his pc, his responsibility. No way of differentiating between whos sitting at the computer. all we see is x account did y, so x account gets banned. people will tell all sorts of lies to get unbanned we cant just take someones word for it, sorry.

dawn jungle
#

ayo bruh ig ot perma muted for telling the server know that M22 on control this wipe

#

even tho its true

#

can i get a 24hr mute instead

crystal pebble
dawn jungle
#

ah ok

teal saffron
#

Why can’t I link my twitch

floral bone
#

you guys just banned some kid reaper on rusticated main for ban evasion. you really not gonna ban his team who just chopped his bags and changed codes in there?

#

playing with a cheater is ok?

fleet swallow
#

Help! I connected to my VPN and I got instantly banned for cheating. It was instantly, as soon as the IP refreshed.

#

I need to go to bed, my base is unsecured and I was in the middle of a huge craft

#

Ticket
#16688

kind saddle
#

can an admin on rusticated 2x vanilla help me out

#

i cant build my base because its a bit to close to train tunnels but i only need one square to be placed to finish my base or else my base is useless

#

is there anything i can do

tawdry heath
#

Where should I apply for the white list

vestal owl
#

Anyone help me pls on the EU 2x Vanilla 2 kid camp the oupost and try the take minicopter and they are very toxic

#

his name is Hassan

young marten
#

cant do anything sorry

scarlet light
#

Hello, i dont know if i can ask here, but is there somebody here that can help me fix my lags in rust? Im desperate idk where i can find the guy that can help me with it

#

bc no tutorial working 😦

#

its like issue but internet is ok we watched it, reinstalled pc, rust, nothing works 😦

spring orchid
#

@harsh harbor can you stop abusing admin power i cant even create ticket no more you blocked me and didnt give me an explanation for my ban

#

your system for detecting cheater suck ass bro sorry to say it like that but i did nothing and i got ban

crystal pebble
#

Server owner is abusing admin power

#

Appeal denied

silver ridge
#

admin?

crystal pebble
silver ridge
#

I lost a heli in the petro due to the reset and a red card, can you help me?

fluid thicket
#

daily restarts get announced on global in-game chat

silver ridge
#

jajajajajaaj aok

fast mirage
#

when does 2x solo duo trio wipe?

crystal pebble
fluid adder
#

Hello admins i gifted a VIP how do they receive it

crystal pebble
tropic atlas
#

on us medium the research bench isnt wokring at outpost

#

@crystal pebble

fresh nova
#

CAN SOMEONE TELL ME HOW i join my friends team in bed wars

fluid sapphire
#

Im having a bug where my scope is blurry does anyone know why

fresh nova
#

@crystal pebble how tf i join someones team on bed wars

crystal pebble
#

/party invite name

#

/party accept

upbeat pecan
#

hello

#

any admins in here rn?

#

@crystal pebble

ionic walrus
#

/login

crystal pebble
crystal pebble
inner fiber
#

/login

tiny jolt
#

wow, I just made a lfg and found a guy played with him for a bit, then got banned for being associated for playing with a cheater ima kms.

neat totem
neat totem
tiny jolt
tiny jolt
neat totem
#

Only play with people that you know, if you're gonna play with someone new I would suggest you to run a quick test on him, maybe watch some of his gameplay, battlemetrics, steam, etc

upbeat flicker
#

Why’s my ping so high for no reason on the US Thursday 2x?

#

Anyone know how to troubleshoot it?

cloud seal
upbeat flicker
#

Already did

#

My connection to dallas servers (where 2x is hosted) is 40 ping

#

but my connection to the server is 85-95 ping

patent bramble
#

Question the admin can remove the wall in my house, or rather the ceiling, somehow I got it in the HQM, this is not a stash, but just in the loot

young marten
#

Unfortunately we do not interfere with gameplay

patent bramble
#

damn, just because of him, my house will be the end, please, I can pay with sulfur)

young marten
#

I have no use for sulfur

#

Admins don't play

patent bramble
#

I can send a screenshot, what is the ceiling, maybe it will somehow affect?

#

on your opinion

flat robin
#

bro is there no vip for tio saturday wipe on the website/

#

@sick elkins

#

nvm

frigid hollow
#

yo

#

can i speak to an admin

crystal pebble
#

Sure

frigid hollow
#

can u accept freind request

crystal pebble
#

I can not, whats the question?

frigid hollow
#

I got banned for teaming I created a ticket they said it was teaming me and my freind peepe were a duo and the other person was in a trio and he left them to play with us

#

he did not go back he was playing with us

#

how is that teaming

woven abyss
#

idk but i full raided you already so ty 4 loot

frigid hollow
#

he left them to play with us

crystal pebble
#

I see that your appeal was handled correctly. Please make sure you read our #📃︱rules again and that you follow them after your 7 day ban passes.

frigid hollow
#

bruh

south saffron
#

you i need an admin on 2x thursday wipe

neat totem
#

Why?

south saffron
#

people ramming helis in outpost safe zone

neat totem
#

That's not against the rules

south saffron
#

are you fr

neat totem
#

yes

south saffron
#

wow

covert terrace
#

Lol

#

That was me

#

SORRY AHAH

#

I made a ticket on rusticated and they closed it without responding what does that mean

supple shoal
#

Yeah Im sorry but you self incriminated yourself in your appeal. No more needs to be said. RULE #3 in group limit servers.

covert terrace
#

Is it a perm ban?

supple shoal
#

7 days or unitl wipe

covert terrace
#

I can cope with 7 day ban and not associate with friendly people every again but it looks like a perm ban

#

ok phew

#

I hope i can play next week

supple shoal
#

Yeah feel free to appeal 30 minutes before next wipe

covert terrace
#

Thanks man ur the best

#

Or woman

lusty scarab
#

Im tryinkg to report a hacker on the website

#

but its not letting me

#

like i cant search names, i cant even find my own name

covert terrace
#

Or will they be banned aswell

crystal pebble
crystal pebble
#

They will be removed

covert terrace
#

Yikes

grand wing
#

@harsh harbor your so mean

harsh harbor
#

?

grand wing
#

you know what

#

you ban me over and over again

crystal pebble
#

Id like to take full responsibility for that

#

You are a horrible liar

grand wing
#

i know

#

ima do it again no regrets

crystal pebble
#

i will find you

grand wing
#

btw the kid that reported me scripts if you wanna look into that

#

i gave them to him

crystal pebble
#

Great

grand wing
#

is this id

harsh harbor
#

He is ban evading also

#

Rude

grand wing
#

he is lmfao

#

deadass

#

@harsh harbor realisticly what would i have to do to get unbanned

#

because i will wait if you really want me to

harsh harbor
#

You ban evaded multiple times, Have made threats of ddosing and doxing and racism

#

and just said you gave someone scripts

#

and said you are gonna ban evade again

crystal pebble
grand wing
#

lmfao

harsh harbor
#

YOU ARENT GETTING UNBANNED ILL FIND YOU ASS EVERYTIME

grand wing
#

gl

harsh harbor
#

My AI will do a good job

#

right @crystal pebble

grand wing
#

AI

#

?

harsh harbor
#

She is my AI

#

I created her

grand wing
#

oh

harsh harbor
crystal pebble
grand wing
#

noellerp i hope you stub your toe

crystal pebble
#

same

grand wing
#

for banning me

#

that was just rude

crystal pebble
#

Im not gonna be able to sleep tonight

#

Im so sorry sir

harsh harbor
#

Forgot to add lying to your list of bad things

grand wing
#

well....

harsh harbor
grand wing
#

i told my friend if you banned me to play that bad to buy me a account

#

so i guess you will see me then

cloud seal
#

Good luck

grand wing
#

same for you

mighty pivot
#

can i get help on something i cant authenticate anything because i dont have the same phone number or email but there is a guy cheating on the 2x vanilla thursday

#

us

crystal pebble
#

Get one of your teammates to create a ticket if you have any

#

Other than that we can not do much if you do not create a ticket

mighty pivot
#

its just the 2 of us both of us have the same problem

crystal pebble
#

Then sadly there isn't much I can do for you. You can try f7 report but we do not prioritize those

mighty pivot
#

i figured it out ticket made

random briar
#

hey guys quick question how do you upgrade your stone base in bedwars when you have scrap hammer and hq i hammer it and nothing happens right clicking nothing happens?

sand briar
#

k

#

y cant i sort items in 2x im verified

limber rain
#

us trio thursday wipe--- outpost drones are down

crystal pebble
crystal pebble
celest wind
#

Help

#

Is anybody on

sand briar
#

where do i go from there

#

my account is logged in

celest wind
#

Can anyone see me

#

Talk

sand briar
#

ye

stoic lark
#

@celest wind are you needing support?

sand briar
#

@crystal pebble

celest wind
#

Yes

stoic lark
#

@sand briar Please don't @ the admins, how can I help you?

sand briar
#

so im logged in

#

but i cant sort items in 2x

cloud seal
#

which 2x

celest wind
#

I don’t know how to save my Build

sand briar
#

rusticated us 2x vanilla

cloud seal
#

could you link your discord account please !login

open goblet
#

I boosted the server about 45 minutes ago and still dont have my nitro kit any suggestions?

potent trellis
#

ive been trying to /trade and i cannot receive or send anything

#

anyone help?

sand briar
#

i did it thanks for ur help

cloud seal
sand briar
#

no i just wanted the sorting privilege

cloud seal
cloud seal
sand briar
#

no like i just wanted to sort items thats it only said to link ur account

#

i didnt have to buy anything

cloud seal
#

ohh then all that is required is to verify your account which you have done. it should work now

open goblet
#

@cloud seal yes

#

didnt mean to @ you sorry

cloud seal
#

np

ionic walrus
#

trio us 2x large oil has not respawned in abt like 1 hour or 45 mins

gleaming wind
#

hello

#

can i get help

#

im at outpost and this kid has me stuck in the wall with his horse

#

pease

#

why is this allowed

cloud seal
#

which server

gleaming wind
#

@outer pasture

#

rusticated medium

#

please

cloud seal
#

loading in

gleaming wind
#

im by the recyclers

#

im glitched

#

i cant get out because of the horse kid

#

@cloud seal u in??

cloud seal
#

one sec

gleaming wind
#

thanks for the help bro

fair tartan
#

Aye can I get an admin to check on a group Im on a server with. Some of our neighbors have a player on there team using scripts and walls

#

@cloud seal Idk if im allowed to @ you but.

fair tartan
#

Oh thank you man my bad.

unreal rapids
#

how to set writelist

unreal rapids
#

yes

grizzled saddle
#

what is there twitch

ionic walrus
ionic walrus
midnight compass
#

yo admins wtf is u doing yall just removed my tier 2 infront of my eyes

neat totem
#

what?

midnight compass
#

my tier 2 legit went away just despawned infront of my eyes in my base

#

and now i cant craft anythign

neat totem
#

It's most likely a rust bug

midnight compass
#

"rust bug:

neat totem
#

I can assure you that an admin didn't "removed your tier 2"

midnight compass
#

can you give it back we have proof we had a tier 2

#

im trying to make a ticket but it aint wroking

neat totem
#

I cannot as we do not interfere with the gameplay

midnight compass
#

no chance i legit seen one of your guys fucking around in the servers

#

and how is it a rust bug ive never heard of that

neat totem
#

give me 1 sec, i'll find some clips

midnight compass
#

no chance a teir 2 workbench just randomaly despawns for no reaosn

neat totem
#

It's a known rust bug

midnight compass
#

no chance

neat totem
#

yes chance

midnight compass
#

alr cp chad thanks for letting me know

neat totem
#

No worries, have a nice easter day!

midnight compass
#

u too man

spiral mauve
#

@everyone can u tell me about Vanilla 2x Thursday max 5 or no limit?

crystal pebble
#

No group limit

#

Team UI 12

spiral mauve
#

so we can play 10 guys in this server ?

crystal pebble
#

Yes you can

spiral mauve
#

i got it

#

so can u tell me to max 5 any rusticated server ?

crystal pebble
#

We dont have a 5 group limit server, we have a 3x quad server which is 4

#

But at the moment we do not have a group limit server for 5 players

spiral mauve
#

i got it sir, but let me tell you my opinion u need to 1 of ur server max 5,

crystal pebble
harsh harbor
smoky cloud
#

YES

#

SERVAK

#

ANAK\