🆘︱support

[forest kraken]

i change nikname and i got ban again

[mortal cedar]

if i kick someone from team they have no bag and i clear tc on trio and dont play with more then 3 people at a time will it be a problem?

[spice ferry]

clwar all TCs/turrets/codelocks chop all bags and kill the sleeper

[mortal cedar]

okay i did all that thank you

[coral urchin]

any mods

how do i clear a codelock when removing someone

[spice ferry]

you change the code

[coral urchin]

ok lets say i was playing with a trio then i decide to play withsomeone else can i just simply deauth myself from tc and then pickup my bag

[spice ferry]

No, you would share codes with more than 3ppl than.

[coral urchin]

so how can i proceed when joining someone else and leaving my team/base

?

[topaz silo]

have them change the code

[pure bone]

hello, any mod online?

need help

@spice ferry you here?

[fallen wharf]

admi please

[topaz silo]

#🎫︱create-a-ticket

[fallen wharf]

bonsoir j'ai envoyer UN clip dans mon Ticket et on me dit pas assé de preuve le mec on le voix bien qui ce teleporte => Good evening, I sent ONE clip in my ticket and I am not being told enough evidence. The guy, you can see him teleporting every time he gets killed, he teleports.

[topaz silo]

Clips from the players perspective are often inaccurate, and dont show cheating. seeing "teleporting" can be an artifact of ping/packet loss, or caused by something like a bug in the player occlusion/server lag etc, there arent really "teleport" cheats like that

[pure bone]

Hello @topaz silo just wanna quick ask, is being friendly with a Neighbour allowed?

[topaz silo]

When you report a player we fully investigate ourselves including spectating etc - it is not expected for player clips to prove cheating at all

[fallen wharf]

So why did I cancel my ticket? The guy is teleporting from everywhere all day.

[topaz silo]

Assuming you mean the teamlimit servers, their rules are shown in /teamlimits and the site https://rusticated.com/rules.
Stuff like not shooting eachother or going in eachothers bases or sharing loot etc is bannable so, wouldnt recommend being friendly at all

[topaz silo]

Player would have been fully investigated, spectated etc by the admin who took the ticket

[manic coral]

i need admin immediately check my ticket

[rough raptor]

hey when i try to play rusticated build server it says entitys out of order

[austere agate]

getting the same thing. AU build server

[rough raptor]

yeah au build server

[noble vine]

Why the EU premium long dont start ?

[sleek bay]

Admins pls fix eu premium long 😩

[iron tide]

Admins pls fix eu premium long

[slender skiff]

Admins pls fix eu premium long

[sleek bay]

wtf admins server off for 2h💀

[last yew]

@harsh harbor

@wraith token

[sleek bay]

@uneven pier

[last yew]

🥱

[sleek bay]

bro🥲

[last yew]

@spice ferry

[noble vine]

@wraith token pls open the serv

[sleek bay]

😩

[last yew]

Xd

[grand trench]

An ETA would be nice or any infomation

[hard berry]

Admins pls fix eu premium long

[cunning nexus]

any infos on EU Long? server down since restart no announcements when its coming back or why its still not running. dead silence...

[sleek bay]

@spice ferry

open eu long plsss

[spice ferry]

I would if i could, no idea what broke.
will need to wait for killa to fix

[near siren]

its been hours buddy

[sleek bay]

@harsh harbor wake uppp

[eternal trellis]

eu long dead ?

[noble vine]

yep

4h

[eternal trellis]

you know how many time

[noble vine]

no

[eternal trellis]

no good :/

[vagrant linden]

@harsh harbor Is there any information?

[steep wolf]

sereur down EU Prenium long ?

[noble vine]

YEP

[languid vector]

@spice ferry Can you put a message out saying that the server is down? Otherwise youre going to get alot of people asking the same question

[noble vine]

Its good

[grand trench]

finally

[marsh mango]

i need teammate

played 1200 hours

[tacit pecan]

hey how do you turn off thunder/rain on the build servers? global.admintime 12 does nothing or any of the other numbers

[atomic leaf]

when i join bedwars it forces me onto another players team where i can not play. i did not leave and rejoin. any fix to this

[viscid current]

i need help on rusticated.com eu medium premium on d16 fishing village someone put builded boat to prevent buying normal boats u cant go past it please admins remove it

[pure bone]

I have a ticket since tomorrow, almost 24h no response

[wanton silo]

Can i still get vip on rusticated build if i boost discord?

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[spice ferry]

not as far as i know

[spice ferry]

Unfortunately, we do not interfere with gameplay and are therefore unable to fulfill your request.
You can always buy a submarine and sink them or use cannons from your player build boat.

[final phoenix]

we had someone get 7 headshots in 1.5 seconds in a 180 degree arc can i get a mod

[thin raptor]

can i get in touch with an admin/mod?

[nova quarry]

@spice ferry 🎫

[dapper marsh]

@naive slate Accept my friendrequest

I want to tell you smth abt Phisy report

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[dense bone]

I got charged for queue skip when I didnt know it was a subscription

pn-42l8y1uf16v4
pn-42l87cihbsw0
please refund can check it never logged into the server

[topaz silo]

#🎫︱create-a-ticket under store category

[zealous stone]

@bright otter i made a ticket for creative they told me to talk to you

[torn flame]

#creative-4-issues

[fleet trellis]

can someone help me pls

[gloomy summit]

ANy admin on monday?>\

[blissful glacier]

if i buy vip for minigames do i get higher entity limit?

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[bright otter]

yes

[blissful glacier]

thx

[fluid citrus]

we got people teaming in trio monday wipe

more than 3 guys running up on pppl

[thorny shore]

next wipe`?

[fluid citrus]

this server IS LAGGING AND IM DIOEING TO PEOPLE WHOA RE NO

[subtle owl]

how do you report theres a 5 or 6 six stack in solo duo trio

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[wintry fractal]

Apply for a whitelist

[misty panther]

Theres a cheater on the trio monday server

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[worthy merlin]

why is US monthly long so laggy? I keep getting disconnected

[trail jay]

Hello, I need help. I'm being harassed on the server.

[lavish lodge]

i made a ticket about a ban

[torn flame]

Tickets are done in order of creation

[lavish lodge]

okay

[lavish lodge]

my ticket got closed no i was trying to explain

[versed granite]

eu trio monday when up?

support?

[torn flame]

Will alert ownership

[plain pine]

fast

[versed granite]

any info?

[plain pine]

admin fast

[marble oak]

the server for real died lol

[plain pine]

lol

[versed granite]

@torn flame info?

[split agate]

????

Eu Trio Mond dead

[versed granite]

support not responding :)))

[split agate]

Rofl

[plain pine]

баребухи

[versed granite]

support?

[torn flame]

It's being looked into

Should be up

[mossy goblet]

EU Medium Premium Wipe every week?

[torn flame]

Yes, on Thursdays

[mossy goblet]

Do you have a premium server that wipes twice a week?

[torn flame]

No, pretty sure most people swap between Monday/Thurs servers

#🎮︱server-info has all the wipe times

[wind storm]

Hey is there anyone specific I can talk to when it comes to content creators

[spice ferry]

#🎫︱create-a-ticket and i can answer any questions you ma have

[junior gale]

how to make a clan in rusticated servers

[spice ferry]

2x ingame, clan table in outpost

leaderboard:
https://rusticated.com/manage-clan/onboarding

[brave aurora]

You can create and manage clans to be shown on our leaderboards on our website https://rusticated.com/manage-clan/onboarding

[junior gale]

ok thanks

bro i make the clan but how can i invite ppl i invite 1 person but it says back to clan managment

[spice ferry]

they open the same page and put in the invitecode

[vague rivet]

how do i login

[burnt pewter]

.

[tacit pecan]

hey how do you turn off thunder/rain on the build servers? global.admintime 12 does nothing or any of the other numbers

[torn flame]

Should be environment options in middle mouse menu

[tacit ivy]

is deep sea active on eu thursday trio

?

[spice ferry]

Yes, deepsea is enabled on all servers

[unreal summit]

how long can it take for someone to reply to a ticket ?

[spice ferry]

normal tickets/reprots are usually resolved within the hour, appeals cant ake longer since they go to the specific admin not the next admin available

[unreal summit]

thanks

[ashen mist]

How do I create a clan?

Nvm i scrolled up

[spice ferry]

you may be too smart to play rust

[errant tree]

does rusticated us main get pop

[junior wave]

where medium?

[pure narwhal]

no clue

same

[wraith kayak]

its up im in

[junior wave]

Where us medium guys?

[craggy dome]

taking a nap

[silk wedge]

Bruh

[ancient wadi]

Bro im stuck in a fuking loading screen

[junior wave]

no medium on wipe feed, still saying it hasnt wiped.

[tranquil mauve]

fix medium! lol

[ancient wadi]

heard myself getting killed like 3 times already

[silk wedge]

Something wrong with medium?

[twin topaz]

wipe the medium 😭

[craggy dome]

wipe medium NOW

[harsh harbor]

Its almost online

[sand thicket]

dont lie to me killa

[silk wedge]

Love you killa

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[left moss]

how to create clan

[glad portal]

where do i put my code to join clan

[hot grove]

https://rusticated.com/manage-clan/onboarding

[hot grove]

^^

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[lunar sage]

bles whoever just banned him ❤️

[stark robin]

hello

can i talk to the admin please

[torn flame]

#🎫︱create-a-ticket to speak with an admin directly

[wide surge]

is rust+ disabled on vanilla thursday trio?

[wide surge]

there must be an issue, it is working on the monday serer

[gloomy summit]

Trio monday so laged

[modest hearth]

Hey can a mod answer a question? Is it against TOS to taxi someone around in a car if they pay you? I just wanna make sure that's not like teaming. I'm a duo in a trio server.

[spice ferry]

Not allowed, please do so on a no teamlimit server

[slow leaf]

i need help

i am baned in u server but i dont any time play u servere

[modest hearth]

Okay Thanks!

[ornate lance]

hi create ticket anyone check please

thanks for return

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/profile?tab=linked-accounts and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[mossy goblet]

Half the server is reporting Bigo as a cheater, but the administration doesn't see anything.

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[mossy goblet]

There's no point in writing a ticket; the boilerplate bot always answers the same thing.

[harsh harbor]

Every case is handled by a admin, we have preset buttons yes to not have to write the same thing 24/7

Its not a boilerplate bot

Simply to speed up admins time and keep things consistent

[mossy goblet]

Yes, today half the server was writing about these people. There are 7 people playing them. One of them uses a program that allows you to see where everyone is, others use macros. I'm sure many people wrote a ticket, but there were 0 reactions.

[mossy goblet]

I've written complaints so many times, and they always tell me the same thing, the same answer, that they don't have enough evidence, on other servers where I played with 8 tickets, 6 people were banned for prohibited programs, but for some reason you have 0

[harsh harbor]

The entire server can report the same player if we have no evidence we can not remove them its that simple

[mossy goblet]

Other players get dismoral after such a game and leave. If you don't react, many will leave the server. For every one player, 20 will leave because they don't want to play.

[harsh harbor]

We been doing this for 8 years we have a process. We ban hundreds of cheaters every week

[mossy goblet]

Yes, everyone is screaming that he's playing with a prohibited program. For example, I have almost 4,000 hours from two accounts. I can see when a person is playing unfairly, when you go behind his back and he has no way of knowing it, he's already waiting for you.

[harsh harbor]

I understand your frustration but hours mean nothing I have 12k hours but I have closed many peoples tickets.

We have a process, if we dont have evidence we cant ban a user even if 500 people report

[mossy goblet]

All that blocks is the anti-cheat system. There are boards like DMA, and the system doesn't see them. This is a board that is inserted into a completely different PC, and an image is superimposed on the game where the user sees where everyone is, and so on.

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[harsh harbor]

Are you telling me what cheats exist?

[mossy goblet]

https://media.discordapp.net/attachments/1356663554878472419/1494793461596033024/image.png?ex=69e3e665&is=69e294e5&hm=4fbb9c272af177c24bdfe8e2a7603cd0ea40d7ac9e7dc57b20f839abeb0c8ecc&=&format=webp&quality=lossless

Where did this player disappear from the server?

BIGO His nickname, where is he??? Where did he disappear to?

76561198004105577 Here is his Steam ID

Why can't I see him on the server now?

I wrote a ticket about it today, but now I can't find it in the game menu)))

[mossy goblet]

https://prnt.sc/i_PZAxZlRJlD

[frigid pecan]

@harsh harbor u know why medium is soo laggy? maybe the problem the server have in the wipe is making this??

i liked a lot the server but the lag just make me and my teamates drop from it, we just sticky in the ground every 15/20 min, and have a lot of rollbacks, 1 in 3 fights this happening, was soo tilting
can u guys see what is happening? last wipe this are not happening

[harsh harbor]

https://gyazo.com/0412f613507fc13d56b51cf401bba064

I see no on going lag currently

[frigid pecan]

i gonna play a little time and gonna record if anything happens, can i send u the clip in DM if the lag apears?

[harsh harbor]

Wont really help we arent seeing lag on our end

[frigid pecan]

ah okay i understud, but this is strange bc all my teamates are having this, but is not all time
the server run well like 99% of the time, but in few moments the lag comes strong as hell xD

I thought something might have happened to the files because of the problem that occurred during the wipe and delayed it.

[harsh harbor]

Not sure, the only spike was 15 mins ago for about half a second

[frigid pecan]

ah is not this, this just make we sticky on the ground for a sec, this is normal in all server since i play rust xD

i gonna try record for u

[near slate]

someone check my ticket please

[torn flame]

Tickets are done in order of creation

[frigid pecan]

this night i just see 1 time, i gonna send u in DM

[humble current]

@harsh harbor HI my ticket was clsoed without any reason ?

[hollow plover]

Hi, i have a ticket but no response on it but now i have video proof could an admin check it trought discord? @harsh harbor@spice ferry

[spice ferry]

tickets are done in order of creation

[lavish kestrel]

Why am i unable to type in LFG ? Is there some type of verification i need to complete first ?

[topaz silo]

#✅︱verify-yourself

[lavish kestrel]

I went through that process allready. Unlinked this dicsord account and then relinked it to see if that would solve it.
Still unable to use lfg

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/profile?tab=linked-accounts and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[topaz silo]

Should be fixed, you have the verified role now :)

[lavish kestrel]

Thanks

[frigid pecan]

@harsh harbor u see the dm i send u?

[fossil pine]

EU Main is down?

[night crest]

Ownership has been notified

[native sage]

hello opeb server eumein ?

[mellow hawk]

EU Main, closed, what happend?

[raw needle]

it has been down in the last one hour

[azure compass]

I need help, the bind for opening the menu via mouse2 has failed.

creative on the server

[naive slate]

Open F1 and type: bind mouse2 +attack3

[azure compass]

thanks

[mellow hawk]

wtf

with EU main

[atomic leaf]

Absolute shame rusticated minigames servers have gone to.

[spice ferry]

to appeal any ban you will have to #🎫︱create-a-ticket

[leaden lagoon]

mods, please review ticket #295538

i got banned for association , even though i did not associate with anyone on the server + i was playing with my friend duo. if i did associate , he would get banned too

[undone fractal]

I bought the skip queue for trio monday wipe and its not skipping

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[severe rain]

mods please check ticket #295609

chat am i muted ?

[brave aurora]

Are you requesting an unmute? If so, please note that we do not unmute unless the mute was in error. Not knowing the rules is not an excuse. If you believe it was an error, make ticket using #🎫︱create-a-ticket and let us know what you said that got you muted. If it wasn't an error, please do not try to argue as you may get banned.

[swift furnace]

how can i change teammates without breaking the rules and getting banned

can i change teammates during a wipe?

[hot grove]

https://rusticated.com/rules

[spice ferry]

we do not discuss ban in discord

[muted grail]

Hey, I logged on to trio thursday today to a wanring for violating chat filter. Im not sure what I done tbh

[spice ferry]

cant tell, if you need help please #🎫︱create-a-ticket

[muted grail]

ty sir

[placid rock]

Hi, I was recently banned from the server for “ban evading” but I genuinely have no idea why. I only use one Rust account and I have been playing on this server for quite a while without any issues.
I live in a hostel and use shared Wi-Fi, so I am wondering if maybe someone else on the same network triggered something by mistake. I have not used another account or tried to evade any ban.
Would it be possible for someone to please review this for me? I really enjoyed playing on the server and would appreciate any help. Thank you.

"Ban evading #16974"

[spice ferry]

to appeal any ban you will have to #🎫︱create-a-ticket

[placid rock]

Forget it, you will just ignore it anyways, it's just a waste of time.

[little cedar]

hi, my game keeps spiking to 5000 ms+ every 2 minutes... is it possible to change my route?

[void orbit]

someone on there

[red sapphire]

Rusticated us trio is very very very lag. restart sv please

[red sapphire]

server lag only in Latam ha ha . nice rusticated

[heady orchid]

looking to snowball 7k im 21

[hearty spear]

Monday Trio die?

[verbal ivy]

Y its down

it´s again down

[spice ferry]

Hey,
yes some servers went down due to maintenance, this was not planned but will be resolved shortly

[thick owl]

Friend got banned for racism is that perm ban?

[spice ferry]

depends on the case, when they try to join it displays the remaining ban time.
to appeal a a ban they will have to #🎫︱create-a-ticket

[thick owl]

It js says banned doesn't say appeal i think

[brave aurora]

If you would like to appeal a ban please #🎫︱create-a-ticket

[thick owl]

And it says a l9ng number thing after

[spice ferry]

to appeal any ban they will have to #🎫︱create-a-ticket

[tired stirrup]

is there an ETA on how long ticket responses take? was chat banned for saying "ig" to my teammate as in "I guess"

[night lily]

why is my base not loading on the build server it keeps saying: replicated convar not found on client: graphics.biomefogdensityscale

and just says failed to load base

[spice ferry]

#creative-4-issues and please provide a buidl ID, this is too unspecific

[night lily]

it says failed to load plot build 88609551

but that wasnt the base i had another one before but ive lost it i just want to make sure it dont happen again and i get loads of red errors on the top left corner of my screen

[last walrus]

hey is there any way for my friend to get white listed on the rusticated build server he got bame banned like 50 days ago and hes getting white listed on a 10x ands hes our main builder any way to get him white listed on the build server

[spice ferry]

to appeal any ban they will have to #🎫︱create-a-ticket

[dense dagger]

How do I load up a base on rusticated build servers? its not working for me

I am using build code, i tried community and featured, both dont show up anything

[golden musk]

It doesn’t let post in Lfg

[topaz silo]

#📣︱announcements message

Need to verify #✅︱verify-yourself :)

[humble rune]

If you have a code just put it in chat

/load blahblah5

[mystic agate]

where i can sell the flowers

?

[edgy copper]

I can't download the map without a VPN, and I can't access the server to download the map with a VPN. What should I do?

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket. Please note that you need to have at least 500 hours on Rust.

[edgy copper]

But if I download a map from a link (rastmaps), the server doesn't accept it, and therefore I can't access the server. Also, when I click "create a ticket," the site doesn't load. What should I do?! There are restrictions everywhere...

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/profile?tab=linked-accounts and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[fathom nebula]

i need 4x4 footprint for 5 man

[tepid slate]

how can i download world file?

[spice ferry]

Mismatched Server Files / Not Able To Download Map

1 - Press F1 and type console.clear
2 - Try and Join the server again (You will get the error still)
3 - Press F1 again and type copy
4 - Open a .TXT file and press CTRL + V
5 - Look for "Loading custom map" and there will be a URL next to it
6 - Copy and paste that URL into an internet browser
7 - locate your Rust "Maps" Folder (\steamapps\common\Rust\maps) and delete everything in there.
8 - Take the downloaded file and drag that into your Rust "Maps" Folder (\steamapps\common\Rust\maps)
9 - Restart Rust and you should be good!

@tepid slate

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[spice ferry]

#1239619348495204402

[foggy warren]

Banned: Association #161435
Change ip not help
What to do ?

[brave aurora]

You can find IP client connects in the #🎮︱server-info channel

[spice ferry]

to appeal any ban you will have to #🎫︱create-a-ticket

[hollow imp]

did anybody get vpn whitelisted here? i wann get vpn white listed but they say need at least to be 500hours. but i already have more than 700hours. but the one who reviewed my ticket is closed rn. did i anything wrong?

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket. Please note that you need to have at least 500 hours on Rust.

[topaz silo]

500 hours as tracked by BattleMetrics - so 500 hours of in-game time on trusted servers

most servers are on BM, but stuff like facepunch and some community servers wont be, think some russian servers arent also

[hollow imp]

can you tell me how to look that?

already have 700 on steam. but couldnt find in battle metrics

[topaz silo]

Usually we say in the ticket sorry, you have 256

[hollow imp]

oh okay. Thanks

[glass verge]

Hi deep sea works on every server?

[spice ferry]

but it does not show on the map unless active

[hallow sonnet]

Hey is there a way i can Important bases from Sanctuary onto Rusticated?

i have the .json files of my base

or maybe there is another way

[harsh harbor]

@bright otter did we ever add fortify imports back?

[hallow sonnet]

I hope so that would be amazing cause then i can move server

[hallow sonnet]

Should i open a ticket or just wait for reply?

[harsh harbor]

Just wait for supremes answer

[hallow sonnet]

Alright thank you

[spark drift]

@bright otter I just bought us trio Monday and I meant to buy us trio Thursday any way I can fix this for free?

[tropic tendon]

is US Thrusdays wipe at 12 or 11

[spark drift]

2pm

[topaz silo]

You should #🎫︱create-a-ticket under "store" :)

[spark drift]

i already have just tryna get it switched before wipe

[misty roost]

How to get whitelisted for VPN?

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket. Please note that you need to have at least 500 hours on Rust.

[dire thicket]

whenever I load into Rusticated 2x Thursdays I get high ping and can't do anything. But if I switch to other servers everything is fine what do I do?

[short plaza]

I couldn't connect today due to problems downloading the map and I haven't been able to access the website all day. I live in Russia. What should I do?

[spice ferry]

Mismatched Server Files / Not Able To Download Map

1 - Press F1 and type console.clear
2 - Try and Join the server again (You will get the error still)
3 - Press F1 again and type copy
4 - Open a .TXT file and press CTRL + V
5 - Look for "Loading custom map" and there will be a URL next to it
6 - Copy and paste that URL into an internet browser
7 - locate your Rust "Maps" Folder (\steamapps\common\Rust\maps) and delete everything in there.
8 - Take the downloaded file and drag that into your Rust "Maps" Folder (\steamapps\common\Rust\maps)
9 - Restart Rust and you should be good!

[fathom nebula]

i want to verify my self in this but i dont own real rust

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/profile?tab=linked-accounts and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[hallow sonnet]

No answer yet 🙁

[harsh harbor]

I talked to him its not currently supported

we will work on adding the command back

[hallow sonnet]

Alright thank you Killa that would be amazing then i can move my bases over to your servers
ill glady donate for this feature aswell 😄

[harsh harbor]

Shouldnt be too hard to add back we will get it back soon

[hallow sonnet]

Awesome ill keep eye out
Thank you for the support

[cosmic jewel]

Kicked: ISP Blocked: Attempting to use a ISP as a VPN is not allowed. #

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket. Please note that you need to have at least 500 hours on Rust.

[lunar sage]

I won a raffle for VIP, does that last a month? Or how do I check if its still active?

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[spice ferry]

30 days

[robust elk]

how do I get vip for the rusticated servers

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[stable drum]

Playing on Rusticated.com - US Main weekly and the metal detectors are not working? Any reason why?

Really frustrating for a solo trying to get bp fragments...

[little bison]

Could you please let me know what the estimated response time is for ban appeal tickets?

[brave aurora]

If you would like to appeal a ban please #🎫︱create-a-ticket

[torn flame]

Ban appeals are typically handled within 24 hours as they are forwarded to the admin who's assigned your case

[dark wind]

i know this is just gaming in general but any chance i could get some help with a dude screaming slurs and TC greifing?

[topaz silo]

If someone is being racist you can create a ticket to report them, a clip showing it is kinda necessary to prove it - if they aren't still doing so.
And there are no rules against griefing.

[slow hinge]

How to download a build server map

[bronze mist]

where can i view status for a report i made on the website?

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[spice ferry]

https://rusticated.com/profile?tab=tickets

[crystal hare]

is it possible to get a vip refund when i bought it yesturday

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[quaint mauve]

Helo guyses, why is there no recyclers in the safe zones in eu 2x vanila?

[spice ferry]

IF you did not join the server - > #🎫︱create-a-ticket

[deft cedar]

How to download a build server map

[slow hinge]

How to download a build server map

How to download a build server map

[harsh harbor]

Press F1 or whatever console key is when joining any server

and should provide a URL

for any server when joining

[slow hinge]

don't work

[hallow sonnet]

@harsh harbor Sorry for tagging you but could you @ me or something once it has being implemented to import bases

So i know when its there 😄

[slow hinge]

How to download a build server map

[fallen spear]

I paid for premium on EU Premium Trio and it won't let me join

[cerulean reef]

bro can check my ticket plsss

[vagrant mirage]

can anyone reply on a ticket i just got banned for ban evading even tho ive done nothing, 10h ago i logged in just fine lmao

[ember trail]

hi guys i need help, i had my x key binded to a button i hvae unbinded the x key now but it wont let me fly in the sandbox

[spice ferry]

it is your switch seat key

[ember trail]

tysm*

[umbral hatch]

you anyadmin here ?

[fresh pike]

US Premium Medium seeing a few lag spikes (10 seconds) over the past 20-30 mins.

[dim vessel]

^

[lost sun]

hey guys, does VIP provide any benefits for bedwars? willing to pay to host private games

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[dim vessel]

is anyone working on a fix for the lag on premium med US?

[torn flame]

#📣︱announcements

[marble brook]

h

[shrewd peak]

Can i get unban from ticket is like 2 year i am ban

[solid cedar]

Why did I wrongfully get banned I didnt even hop on the game to get banned to Exceeding team limits and I didnt even make a team either

[quasi fjord]

GOOd afternoon i made a ticket on the website i got a reply and i replied back 5 min later the ticket isnt loading anymore i need help i cant acces the open ticket

[latent oasis]

Where can I look for 2x eu Mondays map ?

[spice ferry]

#1053485251407646790

[swift crag]

Y10 Fishing Village Completely blocked by a house boat, no boats can be bought and leave fishing. Server is Medium Premium US

[spice ferry]

you can buy a sub and torpedo it

[swift crag]

what a joke xD

[proud raptor]

its crazy see all days the fk medium premium permalaggy and unplayeable...

[fresh iron]

eu premium medium is unplayeable

sort it out i have no life

[finite nymph]

Sme admin fast please

[tranquil kraken]

holaaa

[wispy fable]

Is there a way to get in contact with admin for EU servers?

[tranquil kraken]

lagggg in us servers

[severe thunder]

admins i need help on rusticated.com us permium medium thrusday there is a big boat parked where you buy boats in fishing village blocking people from buying boats very annoying please come help

[torn flame]

We do not interfere with gameplay and cannot assist with that

[severe thunder]

This is unfair and not fun they have it parked there and arent even there to move it. It is unfair and your poor admin skills anger me if there is nothing you guys can do i will be leaving your server and will leave a poor review

[fervent grove]

I need to use Exit Lag to play, I live in Brazil, can you allow me to use it?

[fervent grove]

@torn flame Thanks man, you solved my VPN problem. My ping is now consistently at 200; before it was unstable and would go up to 1000+.

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket. Please note that you need to have at least 500 hours on Rust.

[torn flame]

No problem, enjoy your wipe

[barren portal]

https://medal.tv/games/rust/clips/mAmvnIBtm78GYUMpd?invite=cr-MSxhNUksMzU5NzU4Mzg1&v=56

[fluid citrus]

please help me im stuck in a wall us trio thursday

someone please help me

i was on a train i jumped now im stuck

you guys ARE USELSS

[worthy gorge]

Can we get a server restart on medium

server has been perfect for two days and now its perma lagging like full server freeze and shit

[brisk spire]

I'm very upset that I was banned on the premium server. I have 3 thousand hours of jungle pack and a lot of twitch drops and no one can explain to me the reason for the ban. It just says banned: hacking #29355. My nickname is rq. Link to the steam account profile: https://steamcommunity.com/profiles/76561199114429261/

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[wet glade]

rusticated duo crash?

[fallen parrot]

im stuck in launchsite elavator, can a admin help?

[spice ferry]

to appeal any ban you will have to #🎫︱create-a-ticket

[fallen parrot]

mabye instead of saying create a ticket, reply to them.

[still rivet]

Can a head admin look at ticket 296241 please, thank you

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket. Please note that you need to have at least 500 hours on Rust.

[dreamy cosmos]

When I attempt to join it's telling me to apply update from steam but there is no update.

I was playing 3 hours ago

[spice ferry]

verify your game files

[devout kiln]

Sorry for the ping! My friend just made a ticket (#296274), and I was hoping someone could take a look. It feels like he might not be getting the same consideration as others, and he’d really appreciate a fair chance to play again. Thank you!

[tired prairie]

np

[torn flame]

Tickets are done in order of creation, ban appeals are forwarded to the admin assigned to the case

[devout kiln]

ok

because he was false banned and told after 150 day no game ban he can get unbanned

[torn flame]

We do not discuss bans in Discord

[devout kiln]

ok

[latent oasis]

Where can I look for connect

?

[mortal valve]

what do you mean?

@latent oasis

[spice ferry]

#🎮︱server-info

[latent oasis]

Where can I find the connection?

[spice ferry]

#🎮︱server-info

[latent oasis]

Connect to the server

[pulsar ridge]

what do i get from boosting the server

[faint granite]

when wipe eu trio monday ?

[brave aurora]

You can find wipe schedules in the #🎮︱server-info channel.

[analog jacinth]

hi is there deep sea on rusticated servers ?

[spice ferry]

Yes

[analog jacinth]

on all or just some ? because im playing on modded one

[feral magnet]

any admins here

[topaz silo]

Yes

simple questions you can ask here, otherwise its best to #🎫︱create-a-ticket :)

[feral magnet]

turns out that you guys banned my brother becuase he had neihbor that report him cause he got mad he died and report my brother for no reason other than low level account, and you guys go ahead and ban him

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[feral magnet]

like for what, here is his id #315286

[topaz silo]

We don't ban for no reason or purely based on people making reports, and we can only discuss bans with the user banned in a ban appeal ticket.

[topaz silo]

And are you sure this is the correct server?

[feral magnet]

what do you mean he appeal a ticked

[brave aurora]

If you would like to appeal a ban please #🎫︱create-a-ticket

[topaz silo]

The person banned needs to create a ban appeal ticket

from their banned account

[feral magnet]

he did that his id so you can check it out

[topaz silo]

But i do not recognise the id you sent

Are you sure its Rusticated

[feral magnet]

oh shit, rustafied that crazy mb

[topaz silo]

🙏 all good

[rigid trail]

hello im stuck on a glitch can you unbugg me ?

its rusticated EU premium medium

plz bro im gonna starve to death

[bitter knot]

why /settings doesn't work in the building server

[gloomy summit]

now used wH when you close my tiket

[latent flower]

Why is 2x so dead

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[charred wave]

Just asking if someone do inside is ban? I mean steal someone base

[torn flame]

Please do not call suspected cheaters out in public channels but report them #🎫︱create-a-ticket

[brazen wadi]

can we ban this guy

[lethal blade]

On the creative server. It let's me join but when I try to join a lobby it just gets stuck on receiving data and never laods. The aimtrain lobby works fine. Any ideas?

[hearty tapir]

EU or US?

[lethal blade]

Us

[shrewd hull]

i made a ticket can someone look at it

?

[signal spade]

I need permission to use ExitLag. Can anyone help?

[tired prairie]

wdym u need permission

[signal spade]

I already got it tanks

[silent tundra]

where are the wipe times?

[spice ferry]

#🎮︱server-info

[waxen cedar]

server lag on eu trio

[granite pier]

lag on vanilaa 2x monday

[red shell]

lag on eu 2x vanilla monday

[obtuse temple]

@naive slate hello can you add me i want to ask something

[spice ferry]

we do not offer support in DMs /VC please #🎫︱create-a-ticket

[worthy tangle]

Is there a admin on rusticated monday trio? i need help

[thorn zenith]

O

[scarlet hull]

infinity loading with text "downloading world 0.1%"

[noble wing]

guys i need help

[shadow prawn]

Not even jesus can help you

[obtuse temple]

i just need an advise can you help me ?

[hallow sonnet]

is it possible yet to import / export to fortify?

[harsh harbor]

U can export

just not import still

[full dagger]

how do you get the purple name

@harsh harbor

[torn flame]

if you've linked your Discord

[full dagger]

kk

[dry river]

Why can't I see/type in #1239619348495204402

[zinc tendon]

The map won't download to Creative. What should I do?

[hallow sonnet]

Alright hopefully soon xD thanks Killa

[kind lotus]

a guy called me an an nogger but with i

[jovial gulch]

Can someone tell me why I was banned? I don't know why entering the server displays Banned: c t # 9043

[tropic dove]

maybe cs u are

[spice ferry]

to appeal any ban you will have to #🎫︱create-a-ticket

[jovial gulch]

ok think you，i find the reason， is vpn ban

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket. Please note that you need to have at least 500 hours on Rust.

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[cyan tapir]

Ban appel

[unique crater]

what to do when 10 different russians living next to eachother teaming in a trio server

[tranquil sable]

Hey admin our boat stuck at fishing village on eu trio monday can you help us please R25 ?

@brave aurora

[west agate]

How to save a house in 3D on Rusticated

[tranquil sable]

admin pleaseee

[spice ferry]

Unfortunately, we do not interfere with gameplay and there is no unstuck boat command anyway.

[tranquil sable]

its bugged 🙁

please

everything in the boat

we really need help 🙁

[mint flower]

we cant move the ship, really

this is a problem also for other people in fishing village

[pine viper]

Hello, is there anyone that can help me with a ticket I opened due to VPN? I have no proxy activated and server still send me the error "ISP BLOCKED: Attempting to use ISP as a VPN is not allowed"

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket. Please note that you need to have at least 500 hours on Rust.

[pine viper]

I have 8k hours on rust, and allready opened a ticket but since an hour I have no answer. If nobody can help me I have to go to other server but I insist once more before that...

ticket n # 296471

[unique crater]

can admin ban russians pls they are teaming this is hilarious

[torn flame]

If you think someone is breaking the rules please #🎫︱create-a-ticket

[tame fable]

Big problem with build server, blueprints disapear when right click transfer or 50% when dragging to inventory or loot container

[hallow sonnet]

https://i.imgur.com/SnI0Sl9.png

is it possible to add pictures here?

[harsh harbor]

Sadly no, its generated automatically

[hallow sonnet]

Alright ty

[upper dune]

How do I report Somone

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[mortal imp]

Hi guys, I'm shooting into my wooden building with AK but bullets make no damage. Rockets do. What gives? Any setting I can change on my side? Also molotovs/fire seems to be going straight through walls, no collision... Thanks!

[gloomy lake]

2x vanilla thursdays not being able to join it

[velvet rock]

How to see map voting for US Premium Long

[valid holly]

yall forgot to wipe 2x thursday eu

[red shell]

where wipe a eu 2x vanilla thur?

[left shadow]

where is wipe for eu 2x thursday?

[high knot]

wipe 2x vanilla thur pls

[shrewd hawk]

wipe 2x vanilla thur pls

[languid hull]

wipeeeeeeeee

[red shell]

@harsh harbor WIPE EU 2X VAN THUR

[prisma inlet]

WIPEEEEE

@topaz silo

[languid hull]

wipeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

[high knot]

cmon bro

[stark niche]

@harsh harbor

[latent oasis]

When wipe on Thursday eu vanilla 2x?

[brave aurora]

You can find wipe schedules in the #🎮︱server-info channel.

[latent oasis]

Wait server already wiped?

But there is still buildings

[high knot]

its 20min late why is it not wiped

[latent oasis]

Now one knows

[vapid flax]

any admins active to review my ticket as quick as possible, please? :/

[slate axle]

as i see fullwipes every month, it means every first thursday of every month?

[cyan tapir]

How to get unbbaned for accociation When i didnt even remember playing with a cheater

I made a ticket but i cant see it @admin

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[eternal star]

combat 07 he got banned just minutes ago he was named combat 03 or some like that

[hallow sonnet]

How can i invite a friend to my plot?

[turbid harbor]

how to join clan

[quick ibex]

who can give me file with map rusticated eu main?

[scenic halo]

hi

i need help icant connect to the server i need support

??????????????

Kicked: ISP Blocked: Attempting to use a ISP as a VPN is not allowed. id:browse

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket. Please note that you need to have at least 500 hours on Rust.

[lucid spruce]

Do the blueprints wipe on Rusticated.com - US Premium Long

[scenic halo]

Kicked: ISP Blocked: Attempting to use a ISP as a VPN is not allowed. id:browse

i need help with that please i dont want to use vpn and i dont use vpn

[spice ferry]

invite them to your team

[spice ferry]

Mismatched Server Files / Not Able To Download Map

1 - Press F1 and type console.clear
2 - Try and Join the server again (You will get the error still)
3 - Press F1 again and type copy
4 - Open a .TXT file and press CTRL + V
5 - Look for "Loading custom map" and there will be a URL next to it
6 - Copy and paste that URL into an internet browser
7 - locate your Rust "Maps" Folder (\steamapps\common\Rust\maps) and delete everything in there.
8 - Take the downloaded file and drag that into your Rust "Maps" Folder (\steamapps\common\Rust\maps)
9 - Restart Rust and you should be good!

Video Tutorial: https://www.youtube.com/watch?v=7YjoBlKavT0

[spice ferry]

Yes, face punch made it so all offical servers have to wipe BPs on force

[lucid spruce]

Word, thanks

[cyan tapir]

How to get unbbaned for accociation When i didnt even remember playing with a cheater

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[hallow sonnet]

Thanks ceT

[spice ferry]

to appeal any ban you will ahve to #🎫︱create-a-ticket

[cyan tapir]

I did 2 times no answer no place to see my ticket nothing

[spice ferry]

you can see all your tickets here
https://rusticated.com/profile?tab=tickets

[frosty musk]

how do i become premium to play

[spice ferry]

What Are Premium Servers?
Premium servers require players to have at least $15 worth of Rust inventory items. Only your RUST inventory counts. This includes:
Weekly skins

• Building skins
• Item packs (Frontier, Arctic, Industrial Lights, etc.)
  DLCs (Sunburn, Instruments, etc.) do not count towards the $15 requirement.

This system is designed to help reduce cheating and enhance the overall gameplay experience.

[dapper lake]

tried to purchase queue skip got charged twice on my bank account but didnt recieve the email comfirmation and skip not working

wont aloow me to make ticket because i dont have an order number

[velvet rock]

@humble ivy yo how do u know jac and allk!

[trail oasis]

where can I download the map [EU] Rusticated.com - Creative | Bedwars | CREATIVE 4.0 OUT NOW?

[gloomy summit]

ADmin

Premium trio now With out card jump up on launch and Looted

ANy admin

PLSSSSSSSSSSSSSSSSSSSSSSSSSSSS now with cheat looted launch

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[humble rune]

why is my "select your build zone" just black with white text on creative

[languid hull]

i have a problem in server

i have an error 'graphics.biomefogdensityscale'

[tight flare]

who can throw me map on the build room?

[heady fiber]

i need an admin in the game pls

[marble slate]

Trying to load a base in the build server and it is loading partially underground. Is there a way to set a height with the load command or something?

[brisk imp]

hello guys my name is adam

[vapid frigate]

check reports

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[hallow sonnet]

How do i make my bases unlisted thay i can share it with a friend bur not to the public

[ivory jolt]

is anyone else having ping issues on rusticated us premium trio

i have 300 ping today when i normally have 60

[harsh harbor]

every base has a share code by default thats a private code

that can be shared

any publish base gets a different code thats public

[hallow sonnet]

Okay i gave my friend this shared code but he cant load it he says

[harsh harbor]

Not aware of them being broke

its just /load code afaik

[hallow sonnet]

Ill tell him to try it again

[willow shell]

hey random question, I was on yesterday, and now I can't join because I was server banned, I haven't cheated, could I get an answer as to what happened?

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[spice ferry]

to appeal any ban you will have to #🎫︱create-a-ticket

[willow shell]

I created a ticket, but it got cancled because i didnt respond in the time frame.

[spice ferry]

The template says to create a new ticket if you would like to continue

[fair nova]

Hi
When will this server restart?

Rusticated.com - EU
Premium Long

[spice ferry]

restats are every day at 10am, next wipe is on force see -> #🎮︱server-info

[acoustic sonnet]

Cheater with teaming over 4 people. His name is Maynonez (76561198125710149)

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[acoustic sonnet]

Ok i did it

[velvet rock]

@brave aurora why do tickets look so stupid why can i not see what other admins reply

[spice ferry]

[velvet rock]

@spice ferry ive made over 4 tickets in the past 2 weeks and i never see a reply from someone

[spice ferry]

you can view all your tickets on the website:
https://rusticated.com/profile?tab=tickets

[velvet rock]

bruh i have one open rigth now

[rotund sphinx]

Player 76561199185232399 is a cheater. I can send you a video in a private message if needed.

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[fair plover]

有认识汉语的吗？

The time I spent playing on the vital and .gg servers is real, and I can also activate membership.

[tardy nebula]

#1239619348495204402

[lament pollen]

is /party broken on the build server?

[lucid spruce]

will there be a map vote for US long?

[frosty tapir]

give me white lite thank you

[fervent wolf]

@hot grove can i talk with u pls?

[hot grove]

We don't offer support through discord

[fervent wolf]

i open ticket and u close? rly?

steam lvl 2 i think u doing nothing

[hot grove]

Create a new ticket with the ticket number of the old one

[fervent wolf]

nono im old man old school come bottom and talk with me i have 7k hours in this game

[hot grove]

All conversation have to go through our ticket system, there is no work around for that

[leaden wadi]

what time eu trio monday wipe?

[toxic wind]

why am I banned. there is no reason on the display. I have 6k hours and never cheated. Is it something else? This is the reason that pops up: Banned: Undisclosed (3d12h22m) #195905

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[spice ferry]

to appeal any ban you will have to #🎫︱create-a-ticket

[lone barn]

Banned: Suspicious Account #196291

[spice ferry]

to appeal any ban you will have to #🎫︱create-a-ticket

[plucky nest]

Can't the gesture commands be used on the build server?

[knotty cloud]

rusticated worst fucking staff ever fuck you guys

[spice ferry]

Yes, it is very unfortunate we do not allow you to have multiple gamebannend accounts and still play

[lilac goblet]

LEGATHUS

[winged temple]

hi my friend tried to log in and got banned before even loading in is there something to do?

[plain bough]

i create a ticket please answer soon i dont unterstand why you banned me, after someone raided my base

[lapis oriole]

Where are the map votes for long!?!?!

[lapis oriole]

???

[spice ferry]

Map votes
Force wipe - Gets released manually as soon as we have maps available, times for this can vary as Facepunch often makes last minute changes to maps.
Map wipes - Released 3 days before the server wipes

[wind dune]

окак

[forest pawn]

Hello, I was banned from opening support tickets. Could you please review my case and help restore my access

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[torn flame]

If you're banned from making tickets then your ban is final and cannot be appealed

[tired prairie]

https://tenor.com/view/orange-terio-awkward-orange-black-kid-awkward-black-kid-orange-terio-orange-terio-gif-20374609

[fickle kiln]

Hello, can you upload the map file to the Rusticated build EU server?

[spice ferry]

Mismatched Server Files / Not Able To Download Map

1 - Press F1 and type console.clear
2 - Try and Join the server again (You will get the error still)
3 - Press F1 again and type copy
4 - Open a .TXT file and press CTRL + V
5 - Look for "Loading custom map" and there will be a URL next to it
6 - Copy and paste that URL into an internet browser
7 - locate your Rust "Maps" Folder (\steamapps\common\Rust\maps) and delete everything in there.
8 - Take the downloaded file and drag that into your Rust "Maps" Folder (\steamapps\common\Rust\maps)
9 - Restart Rust and you should be good!

Video Tutorial: https://www.youtube.com/watch?v=7YjoBlKavT0

[fickle kiln]

it didn't help

[turbid harbor]

“Does early access via the staging branch work on Rusticated servers?

[ornate dawn]

Hello i need help ! I m on rusticated creative and i would like to do electricity auto and water but it's bug ! How i can fix that ?

[upper dune]

What pop does the US monthly get ?

[torn flame]

You can search the server on Battlemetrics to see pop trends

[acoustic sonnet]

Good morning admins, any update on the reports i have done for 2 people that took part in teaming 4+? Are we gonna continue having them in future wipes?

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[flint reef]

@torn flame I added you in regards to a ticket, I made another one and added you on discord If you have any questions

[torn flame]

We don't provide support in DM

[torn flame]

If you reported players in a ticket, you would have a response in that ticket with the result of the investigation

[acoustic sonnet]

Ok i have a ticket. I will wait. Thank yoy

On the ticket it show reply as 'cet'. What is means?

[torn flame]

Cet is an admin

[acoustic sonnet]

Ok good.

[blazing patrol]

I use a VPN for work and surfing on a second monitor. The router routes all traffic. I can't turn it off so only Rust works. This doesn't cause problems on other servers. Please help. ticket: # 297223

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket. Please note that you need to have at least 500 hours on Rust.

[blazing patrol]

there is support here?

[blazing patrol]

Are you serious about 500 hours of play? We're posting the entire game on YouTube, plus due to restrictions in my country, I have to use a VPN 99% of the time. I don't have a zero Steam account, and I buy premiums. Seriously?

[static cosmos]

EU MAIN - MAP VOTE - MAP 2

whoever from admin team put this map to map vote for EU main is just delusional ...

Just wanna ask, if staff can think, for bare second, to not include maps like this into the vote...

Its ONLY giga clan map for forcewipe ... no smaller groups have chance to achiev something without BPs, cause all the monuiments are in the range of 2 grids, where all 15+ clans will build bases 🙂

And If you want to tell us to vote ... you have no chance to offvote 2-3 15-man clans 🙂

[gray acorn]

Helloo, i have VIP on EU LONG but in chat my name is blue. Is it ok or need check somewhere?

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[spice ferry]

VIP does not change your name color only #✅︱verify-yourself does that

[robust grotto]

so sorry to bother you all. after force wipe, will the monday eu vanilla map wipe 4 days later?

[fallow wedge]

Anyway i can get permission to post in LFG?

[willow wraith]

where i can take map for eu rusticated build?

[spice ferry]

yes

[spice ferry]

#✅︱verify-yourself

[spice ferry]

Mismatched Server Files / Not Able To Download Map

1 - Press F1 and type console.clear
2 - Try and Join the server again (You will get the error still)
3 - Press F1 again and type copy
4 - Open a .TXT file and press CTRL + V
5 - Look for "Loading custom map" and there will be a URL next to it
6 - Copy and paste that URL into an internet browser
7 - locate your Rust "Maps" Folder (\steamapps\common\Rust\maps) and delete everything in there.
8 - Take the downloaded file and drag that into your Rust "Maps" Folder (\steamapps\common\Rust\maps)
9 - Restart Rust and you should be good!

Video Tutorial: https://www.youtube.com/watch?v=7YjoBlKavT0

[fallow wedge]

do you have to join the steam group?

well im linked on discord so idk why its not verified

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/profile?tab=linked-accounts and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[spice ferry]

you are not, you do not have the verified role

[fallow wedge]

on the website it says im linked, should i unlink and relink then?

[spice ferry]

yeah

[spice ferry]

stap

i fixed it

[fallow wedge]

ty

[bronze compass]

9pm Anglia or?

Wipe

[keen quarry]

guys hello

can anybody help?

eu long is gonna bp wipe?

@spice ferry

[lucid spruce]

all official servers do now

[haughty horizon]

When is update

My rust not updated

[topaz silo]

force is in an hour and 15 minutes

so a bit before that

[fathom lava]

why cant i see other peoples builds on EU Creative?

[spice ferry]

leave isolation mode

[lapis oriole]

Man 90% of servers are already updated
whats is going on? All rustafied, facepunch, rustoria servers are wiped.

[harsh harbor]

They all use custom modding frameworks

Servers will be up once they are up

client isnt even out yet

stop bitching already

[sand junco]

so wipe is at 3est right

[plain prawn]

cliend update is up boys

[young tree]

Hi, can u help? 3D explore doesnt work on PC but works on mobile. I changed 2 browsers on PC...

[quartz phoenix]

When will be an update?

[torn flame]

#📣︱announcements

Restart Steam to get the client update

[vapid void]

does anyone know if the Thursday trio EU Goes above 500 max pop?

[fierce slate]

please expand thursday trio

[night crest]

The amount of maximum players that can join a server depends on the server performance. The biggest influence on the server performance is the amount of player placed entities; this includes bases, walls, etc. The more player placed entities there are on the map the less performant the server is. This means the longer into the wipe, the less people can join the server. If we were to ignore the server performance and increase slots, it means everyone will start lagging.

[wet ferry]

HOLY can yall put higher pop on eu medium im gonna have a happy family by the time im in the server

[dim hedge]

Can they check my ticket to see if I can use a VPN? I can't play without one. Ticket number #297273

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket. Please note that you need to have at least 500 hours on Rust.

[torn flame]

Tickets are done in order of creation

[safe iron]

can someone let me know about my ticket?

[severe mica]

I cant complete my skip que purchase.

[spice moat]

there is a player with %76 hs accurate is it possible or what?

[torn flame]

Tickets are done in order of creation, appeals are forwarded to the admin who's assigned the case. You will get a response in the ticket, you can see your open tickets here: https://rusticated.com/profile?tab=tickets

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/profile?tab=linked-accounts and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[restive tendon]

how do i buy queue skip?

[torn flame]

https://rusticated.com/store

[obsidian jewel]

false ban? pls help when admin says ban was correct

[torn flame]

We don't discuss bans in Discord, please #🎫︱create-a-ticket if you'd like to discuss your ban

[timber condor]

i bought vip a few minutes ago and it still hasnt gone through

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[young coral]

what time does monday servers wipe usually?

[glad minnow]

why i get banned

[obsidian jewel]

Can I get a different admin than Legathus to look at my ticket? He doesn’t care at all and sends me the same automated message everytime.

[glad minnow]

please accept my ticket

[torn flame]

Report tickets are done in order of creation and are typically responded to within the hour. This is dependent on the amount of tickets at that time. Ban appeals are forwarded to the admin who's assigned to the case, they are typically responded to within 24 hours or as soon as that admin is available.

[torn flame]

Feel free to request another admin in your ticket

[elder latch]

Can I talk to admin

[torn flame]

Sure, just ask here or #🎫︱create-a-ticket if you'd like to speak with an admin directly

[pure vortex]

RPC TIMEOUT have FP fucked the update?>

[spice ferry]

looks like that may be the case

[pure vortex]

haha classic

[lost vigil]

rpcerror too

[static cosmos]

RPC Error too

[true kite]

rpc error xdd

[fresh iron]

GG facepunch

[pure vortex]

nothing admins can do, will have to wait till FP release fixed update kekw

[quasi thorn]

hmm. But what if we cry about it on a server discord that has nothing to do with the problem tho, will that fix it?

[polar mason]

clasic facepunch

[south otter]

EU Thursday Trio RPC Error in PerformanceReport

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[static cosmos]

Its only Rusticated problem, so admins can do a lot - not facepunch problem :))

[harsh fable]

EU Thursday Trio RPC Error in PerformanceReport

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[slim dust]

EU Thursday Trio RPC Error in PerformanceReport

[ionic pebble]

RPC thurs trio rusticated

[clear wolf]

working now

[fresh iron]

lol you seen facepunch discord? its all servers

[silver venture]

i just lost my boat to the restart

[dim hedge]

check ticket its cheater # 297464

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[obsidian jewel]

7 hours no response?

who paid you

[rugged smelt]

Why did I get banned? Unban me.

[spice ferry]

to appeal any ban you will have to #🎫︱create-a-ticket

[teal yoke]

why is build server not working

[young crow]

is allowed the use of vpn?

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket. Please note that you need to have at least 500 hours on Rust.

[lapis oriole]

Is there a daily restart? us long feels insanely laggy and heavy

[gritty ocean]

on the creative my plot didnt save is there anyway to get it back

[pearl nymph]

Anyone know why Rust demos don’t load my base properly? Only turbines load in cinematics

[winged quail]

my vip doesnt work

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[spice ferry]

please #🎫︱create-a-ticket and we will look into it

[glass flare]

pleas #🎫︱create-a-ticket I got silent because I was texting with a teammate.

[urban badge]

Any admin from EU trio online? i'm sick of opening tickets and always sayin that the guy went offline.

[worthy nebula]

Body was bugged in texture and it impossible to loot

[worthy moth]

Hello! Create a ticket for a player suspected of hacking, do they respond to me on the website or via discord?

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[delicate crescent]

Anyone know how to fix loading into any server and stay stuck on “Receiving data”

[violet swift]

Hello, any chance to get help regarding a ticket?

got 2 players hacking on vanilla thursday, any chance we can get some help?

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[violet swift]

both names are taifoo and artem

speed hacking / TPing

[woven ore]

@brave aurora my duo got falsely banned on US Long Premium

[woven ore]

@topaz silo can you look at the ticket for my duo

@topaz silo YOU ARE THE GOAT

[brazen yoke]

Good evening, could you help me? I ended up making a mess of things, nickname predator.

?w

[rich lagoon]

im glitched and everytime I respawn Ifall from the sky

can someone help me on rusticated eu long ?

[spice ferry]

relog/ restart game if that does not work repair your gamefiles

[rich lagoon]

its a deep sea bug I restarted game and im good ty

[urban badge]

Need to talk to some admin please

EU admins, plase someone answer.

I already created a ticked and when i try to talk with you, you closed the ticket. WTF is happening with you guys?

No one can talk with mods, no one can talk to admins, the tickets are open and can't even expose what is happening. No notifications when a ticket is getting solved, then you close it without waiting for an answer. WTF is that?

[spice ferry]

You can view all your tickets here :
https://rusticated.com/profile?tab=tickets

[urban badge]

All closed, the last one you answer and close the ticket without even telling the veredict or trying to really solve the case. Kinda strange to see a guy recieven 4 tickets, playing with admins and no one does nothing. Quite an experience. A sad one...

[spice ferry]

Admins can not play on the server.
A player can receive 100 tickets and not be banned if their is no evidence of them cheating, since we ban based on evidence not reports.
The player you did report last was temp banned, as we told you in the ticket.

[hallow sonnet]

Killa did the Implamentation of Importing / exporting bases to fortify happen?

[harsh harbor]

I believe the command was added /import url

@bright otter can confirm

[hallow sonnet]

Thank you ❤️

[hallow sonnet]

Do you know by any chance where i can get the Url from fortify?

And any way to Export a base into Fortify?

[harsh harbor]

You upload the json to discord

And get the discord url

Then use that as the url in game

You export to json in fortify or from sanc etc

[hallow sonnet]

Maybe stupid question but how do i get a json file from Fortify?

[harsh harbor]

Idk gonna have to figure that out yourself

They have some export button

For json

[hallow sonnet]

i got all bases on Fortify

and wanna import them to your server

[hallow sonnet]

Alright wil figure it out 😄

whats the upload command in discord

[harsh harbor]

It's not a command you upload it anywhere in discord

And hit copy url on the attachment

[hallow sonnet]

ahhhh alright doesnt have to be in this discord i see thank you 😄

[harsh harbor]

Can be anything that gives a url

[hallow sonnet]

https://i.imgur.com/Ne6rSIb.png

[harsh harbor]

No copy the attachment link

Not the message

[hallow sonnet]

Ahhh Alright thanks 😄

[swift venture]

can anyone support my ticket ? ID - # 297914

[keen salmon]

im confused why im banned

pls can someone look into my ticket? ID # 297919

pls i really wanna hop on today and get a farm going

[keen salmon]

@brave aurora

@spice ferry pls help

[slow monolith]

anyone know how to set binds for the /fly and menu in the build server?

[keen salmon]

@brave aurora

[spice ferry]

bind <key> noclip

Open F1 and type bind mouse2 +attack3

[slow monolith]

what ab the menu? bc my middle mouse button dont work

@spice ferry

[spice ferry]

Open F1 and type bind mouse2 +attack3

[slow monolith]

wat does that do?

[spice ferry]

open the menue with MMB

[slow monolith]

my middle mouse button dont work

nvm got it ty

[civic violet]

is there any way to pickup dropboxes after i place them?

[spice ferry]

no, you will need to destroy them

[hallow sonnet]

@harsh harbor https://i.imgur.com/SzrHQZj.png

this link also doesnt work

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/profile?tab=linked-accounts and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[hallow sonnet]

this is a link towards the download Json

this is the link to the media attachment 🙁

[haughty acorn]

i just had a backpack in my base and it had 2 rows of guns in it and i think it went through the ground

is there anyone that can help with a glitch of backpacks going through the ground, i have a clip

[hallow sonnet]

Yte i dont think it works yet @bright otter Maybe you can help

https://i.imgur.com/QFfoMUx.png

i tried any link to the downloadable Media

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/profile?tab=linked-accounts and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[bright otter]

send me the link

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/profile?tab=linked-accounts and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[hallow sonnet]

I have send you the link in DM

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/profile?tab=linked-accounts and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[slender bane]

axASD

[hallow sonnet]

Thanks Killa and Supreme for the amazing help

[civic violet]

how do i see how many people that are on the server

[spice ferry]

bots on the right or the ingame seerver browser

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[frozen jetty]

the map vote for trio mondays is the same map thats on the server right now

[spice ferry]

no

this is the correct link

https://rusticated.com/maps/2440

there is two one for today and one for force last week

[potent radish]

hi, i need some help at the momment in game

[torn flame]

What's the issue?

[potent radish]

so, we are expecting some issues with the sailing boat at us trio, monday wipe. looks like something is messed up, i cannot tell what it is, the vessel is moving sideways

cannot put it straight, and its is moving even with the sail up

[torn flame]

Looks like you've opened a ticket, will respond there

[potent radish]

ok

[latent snow]

@night crest I just wrote a ticket, I would like to clarify why I was refused and why don't you believe me?

Are you writing to me in riddles and don't believe me? Can I discuss my problem in more detail? I was building a house and I got banned and I'm filming the whole process in OBS

[hallow sonnet]

Is there a way i can skin my whole base to container skin? at once

[latent snow]

supports you can help me???

SUPPORT open my ticket #298105 and discuss my problem with me!

[burnt shard]

i cant send message on Looking for group, how to get the role?

[prisma sphinx]

Why can’t I post in looking for group

[torn flame]

#📣︱announcements message

[tepid schooner]

dont the rusticated build server how do you get bots to shoot at.

[compact vector]

is there a bug with the resource cost feature its innacurate for me

[devout reef]

Hello, i get banned: gb #197009
Why?

[hot grove]

#🎫︱create-a-ticket

[willow wraith]

Where can I download a map for the build server?

[errant olive]

i can join build server. when i try to any server creative server on rusticated, every time mismached error. i try to download map and it didnt work

[spice ferry]

Mismatched Server Files / Not Able To Download Map

1 - Press F1 and type console.clear
2 - Try and Join the server again (You will get the error still)
3 - Press F1 again and type copy
4 - Open a .TXT file and press CTRL + V
5 - Look for "Loading custom map" and there will be a URL next to it
6 - Copy and paste that URL into an internet browser
7 - locate your Rust "Maps" Folder (\steamapps\common\Rust\maps) and delete everything in there.
8 - Take the downloaded file and drag that into your Rust "Maps" Folder (\steamapps\common\Rust\maps)
9 - Restart Rust and you should be good!

Video Tutorial: https://www.youtube.com/watch?v=7YjoBlKavT0

[steep river]

i just got someone banned and they took a decent amount of my kits can i get the code or can the admins demo their base or do i have to raid it

[torn flame]

We do not interfere with gameplay, you'd need to raid it

[steep river]

ok thanks

[empty lodge]

Your admins are deleting tickets against ch eee ter s who are paying for premium. HANDLE THIS. US LONG PREMIUM

[torn flame]

Ticket #?

[empty lodge]

/tickets/298253

One ticket of the many against this player and his teammates. They are changing their names as well.

[torn flame]

That ticket was investigated

[empty lodge]

I sent a screen shot of triple headshot. Others were reporting them as well. They triple headshot my 6 man over and over, all of us. That cannot be done from edge of render without some things that should not be allowed. they did that to us 7-10 times over the duration of one night of play. Done at night time in pitch black. Done from flying mini's. Done from jumping to shots with triple headshot ak. Thats not real, and you know it.

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[torn flame]

If you think there's something we may have missed, you're welcome to report them again and we'll look into it again. We won't be able to catch every cheater in the moment right then but, we document and take notes of what we find. We hold our evidence requirements to a high standard and we must be conclusive in our evidence for us to take any action.

[empty lodge]

He was literally just flying onto the roof of my base (covered in turrets and walled with a china wall, and turrets in each, building on it and shooting bolty off of my roof. I logged in and started shooting out their building and they flew off. no footsteps.

[gloomy tide]

i NEED ADMIN

AMIND

i need one like now not a ticket a human

[spice ferry]

we do not offer support in DMs/VC, please #🎫︱create-a-ticket

[stone marsh]

Why do I lose 30 fps when I take a building plan, and this only happens on your build server?

[finite shard]

When's the 2x Vanilla eu thursday wipe ?

[spice ferry]

#🎮︱server-info

[fringe burrow]

help connection attempt failed

[potent holly]

need help how i can put my base in

3d app is someone can help me dm me please

[hushed haven]

Client-side admin controls just don't work on demos now?

[trim fractal]

Can an admin respond to my ticket I cannot remember why I was banned and wanna play wipe tomorrow

thank you

[mighty ether]

🫡

[torn flame]

Report tickets are done in order of creation and are typically responded to within the hour. This is dependent on the amount of tickets at that time. Ban appeals are forwarded to the admin who's assigned to the case, they are typically responded to within 24 hours or as soon as that admin is available.

[slate nest]

Do you get an extra map vote when buying VIP?

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[twilit ridge]

hi everyone, when wipe on UTC?

[brave aurora]

You can find wipe schedules in the #🎮︱server-info channel.

[raven glacier]

when wipe

[brave aurora]

You can find wipe schedules in the #🎮︱server-info channel.

[astral crest]

i need help

ticket 298502

[spare sparrow]

how do I report scammer on server?

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[torpid ice]

sos

[night crest]

https://youtu.be/khTD5FDneCI?si=rt3mBY1TfeA49j5R

What may we assist with?

[paper walrus]

how long till i get a reply in my ticket on the website

i payed for queue skip and it only worked for last wipe but not this one

[night crest]

You just made your ticket 5 mins ago, please await a staff member to review it.

[hollow agate]

Hello, I am currently stuck in the ground on Monday Vanilla Trio. Anyway for me to get out? I can support a ticket but the server says come here, and then the discord sends me elsewhere. I'm currently killing polar bears while glitched under the map haha

I'm free, disregard, ❤️

[tranquil forum]

does rusticated have a map preview

[paper walrus]

I have waited nearly an hour, is there any administrators available now?

[night crest]

It has been assigned, will have to wait for a response sorry

[tranquil forum]

is there a map preview

[cloud seal]

You can see that on our website

[barren viper]

hello, i need a help, Hey guys, I live in Brazil and I'm using ExitLag to optimize my connection, but I'm getting bounced from the VPN server even though I'm not using it. Could you help me?

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket. Please note that you need to have at least 500 hours on Rust.

[heady salmon]

i bought the monday pass instead of the thursday one, could u guys switch it

[torn flame]

Yes, #🎫︱create-a-ticket

[heady salmon]

thank you, the best

[ember sluice]

there is 499 people on the server and im next in que and its not moving?

[torn flame]

Someone has to log out before you'll be able to get in

[ember sluice]

30 people did but its k server is aids just 30 trios in 1 grid grubbig only

[sturdy monolith]

Can you guys up the slots

[brave aurora]

Each server type has a set amount of slots. Our Main servers push the max amount of slots we can based off performance. Our trio servers do not go over 500 players at this time.We will not raise the slots and ruin the overall experience. So please do not ask. We understand the server may have a queue. Asking will never result in more slots.

[wraith spoke]

can I play immediately after a temporary EAC ban expires?

[torn flame]

#🎫︱create-a-ticket

[restive tendon]

where can i buy quese skip?

[torn flame]

https://rusticated.com/store

[bright kindle]

is my ban permanent, I didn't know a teammate was ban evading? @torn flame

[torn flame]

If bans are temporary, the ban timer will be shown on the ban error message when attempting to join

We do not discuss bans in Discord

[bright kindle]

@torn flame sorry, one more question does ban affect other servers, it is all rusticated servers or just the server I was just playing? and do i need to appeal later?

[brave aurora]

If you would like to appeal a ban please #🎫︱create-a-ticket

[torn flame]

All Rusticated servers, and you're welcome to appeal again if you wish after your cooldown

[twilit idol]

how long untill somone responds to the raffle i made?

[torn flame]

You can see raffles here: #🎫︱enter-raffle

[open anvil]

any admins on?

[lilac tundra]

any admins on?

[tulip urchin]

Hi, Im trying to join the premium EU medium but I cant connect. It keeps connecting and kicks me out. I'm able to join other premium rust servers except the rusticated ones

[dusk cloak]

any1 admins cheater on us trio thursday

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[narrow cobalt]

How long will it take for my VPN Whitelist to be accepted?

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket. Please note that you need to have at least 500 hours on Rust.

[wanton lintel]

Big lag on premium medium

[solemn wing]

RUSTICATED.com - EU PREIUM LONG PLS ADMIN HELP MY NEIGHBURS HAVE AIM LOCK

[gloomy summit]

HELP me camped CHe aters

[solemn wing]

i have sam problem

same

[spice ferry]

If you think somebody is cheating please #🎫︱create-a-ticket and we will investigate them

[solemn wing]

i create ticket

[severe badge]

Is there a reason that cargo keeps spawning but spawns no crates?

[warm flare]

Hello admin. My friends applied vpn whitelist just now, they have 1500 and 4000 playing hours, thank you. I want to play with my friends. There name : AE86 and LT.

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket. Please note that you need to have at least 500 hours on Rust.

[warm flare]

Hello admin, my friends applied tickets, thank you for approvbing. We want to play together.

[wanton lintel]

@here big lag on premium medium

[opal quiver]

is there admin?

there is a big gaping hole to the bottom of the map on the server

[nimble badge]

Hello, i need 1 admin

We need to remove 1 bunker from base and sadly we did a mistake earlier.

[night gazelle]

admin help friend stuck in outpost tunnel entrance

in 2x vanilla