#🆘︱support

1 messages · Page 100 of 1

amber gull
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ya va

stoic basin
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Im in a middle of fight got l9 and everythin on thr ground in gatehous lol

main harness
#

Fracasado

mighty fable
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me voy a jartar de robar

zenith raptor
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faceslam i wanna play

lyric halo
#

No faltes Blankito

solar wyvern
#

que feo el morenito

mighty fable
#

entonces nadie del medium

lyric halo
#

si tio

zenith raptor
#

CM , let's make a Tratado de Tordesillas please

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ok , servers are showing again

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😌

solar mortar
#

fix build server damn all day no fix

abstract viper
#

3500 PING

polar orbit
#

FIX SERV

civic sable
#

can u fix the skinbox on creative server?

bright otter
tawny cloud
#

Is there a way for me to see if someone got banned?

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@naive slate Was my submission banned?

tepid basin
#

Where can we appeal a ban?

brave auroraBOT
tawny cloud
#

Is there a process to see if someone got banned?

tepid basin
#

How do I know why there was a ban? I got "association".

wet hedge
#

yo guys i have a question how do i create a clan

olive valley
#

how do i get a admin to ban a cheater

brave auroraBOT
# olive valley how do i get a admin to ban a cheater

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

olive valley
#

how to talk to admin

civic sable
midnight void
#

au build server down again

harsh harbor
midnight void
visual grove
bright otter
#

should be on

rancid onyx
#

[_

tough geyser
#

When loading into the new au rusticated all plot times are set to 0 may be confuzing for new players

harsh harbor
#

it will be fixed

tough geyser
#

is it an only au thiong/

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auto embrasure doesnt work

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please reverse this update

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nothing works cant load bases or anythig

harsh harbor
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Its a beta, we will be pushing updates daily

tough geyser
#

ok\

harsh harbor
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Base loading is working fine?

tough geyser
#

oh yes

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are we the only ones being beta tested

visual grove
tough geyser
#

cant copy codes for bases ^ and stfu 😠

harsh harbor
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Entire server is rewrote from the ground up

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so we started from scratch

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so things will be missing or changed

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As we go we will add it all back

tough geyser
#

I dont understand why use the au one as testing server

harsh harbor
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We tested on a private creative already, AU is our smallest pop creative server

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we need real players to test

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Look at the performance difference already

tough geyser
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but we matter aswell not lab rats

harsh harbor
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💀

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You can play US or EU if you don't want to test 😛

visual grove
#

fuh no do u know the pain of building on 300 ping

harsh harbor
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The next day or 2 we will fix all major issues

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Then it will be little things

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give us a list of issues

visual grove
harsh harbor
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its not implemented yet will come soon 😛

visual grove
#

dam its a very useful feature i use but the ui is so small :sad: but its seems very smooth and i like the looks

harsh harbor
#

The before and after is very promising

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We will continue to make it better as we go now

visual grove
#

,/plot changed? what the home

harsh harbor
visual grove
harsh harbor
bright otter
brave auroraBOT
visual grove
midnight void
#

you can hear when people shoot again

harsh harbor
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Yea we are working on a fix for that

midnight void
#

thanks

atomic mortar
#

How do you make a clan?

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

lament temple
#

how do i make a clan to track my kd?

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or is there a sperate link to track kd? cuz im cerious how much times ive died to players

brave auroraBOT
small rune
lament temple
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thank you brodie

barren tinsel
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Unable to access any Rusticated sites due to them being not secure

tough geyser
#

rusticated au flyhacked

brave auroraBOT
# tough geyser rusticated au flyhacked

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

jagged geyser
#

In the au creative wallpaper doesnt work

bright otter
jagged geyser
bright otter
#

thanks, will take a look soon

bright otter
jagged geyser
bold path
#

Can somebody help with my ticket please?

brazen wren
#

Can somebody help with my ticket please?

ruby vapor
#

how do i get purple name in rust chat ive linked discord, boosted and joined steam group

brave auroraBOT
ruby vapor
#

should i just wait a bit for it to register that i did those

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or is purple name vip thing

brave auroraBOT
brazen wren
#

Can somebody help with my ticket please?@topaz silo@pine grotto

spice ferry
vapid magnet
#

Hello admins, even though I have never played on this server before, it says that I am banned when I try to join the server. Could you help me? The message on login is as follows: Banned: Hacking (O) #179616

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I created a ticket, but since I haven’t received any response yet, I am writing here.

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Can somebody help with my ticket please? @topaz silo @pine grotto

loud valley
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@harsh harbor i dont know what is happening but the lag you had recently fixed for South America players is back. Basically could play for a week normally but now game is freezing non stop.

cobalt turtle
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yo so if im loading in tom the game and i time out i dont get pre qeue

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i didnt get in fully in the game

sturdy viper
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Can an admin look at my na trio Monday ticket please

pliant nest
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Any admin please, Banned: Suspicious Account #121974 this is my ticket # 276481

civic sable
#

How can I change the wallpaper?

spice ferry
civic sable
#

i mean

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skin

hybrid laurel
#

Has demo.record been disabled on AU build servers now?

harsh harbor
#

Most likely just hasnt made it into the new update yet

terse panther
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How did I get banned on rusticated and on I’ve never cheated in my life pls help me @lucid cedar

brave auroraBOT
# terse panther How did I get banned on rusticated and on I’ve never cheated in my life pls help...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

muted fern
#

i cant join rusticated long

terse panther
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I can’t join ukn for some reason I have 2k hrs not even that good no one would report me I’ve never done anything crazy

muted fern
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bro i was playing in my base and it suddenly started lagging and i got kicket

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all my doors are open i wanna go sleep

compact patrol
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same dude

runic swan
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why can i not appeal my ban it says blocked

brave auroraBOT
runic swan
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i was false banned and the ban got lifted after 3 days

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can a REAL admin please help me i can play every server besides rusticated

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gameban lifted after 3 days

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it says this when i try to create a ticket "Failed to create ticket. You have been blocked from creating tickets."

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can i please just get a yes or no if i will ever be able to play here again

merry gulch
#

How do I unlink my old Steam account from my Discord account? (My account was hacked)

brave auroraBOT
# merry gulch How do I unlink my old Steam account from my Discord account? (My account was ha...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

runic swan
#

@spice ferry bro look were Wally1k mutuals bro how would i be a cheater

brave auroraBOT
# runic swan <@87634073622675456> bro look were Wally1k mutuals bro how would i be a cheater

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

shy shoal
#

why did i just break a sleeping bag on my base and the whole thing broke and it auto saved and i lost it all?

bright otter
gray cradle
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i need help

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Why did my base collapse about ten seconds after I loaded it

bright otter
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it's a known issue that we are working on fixing, is due to the symmetry used to build it
should be fixed today

gray cradle
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okay

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gg I accidentally pressed the save button

bright otter
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you can find the other versions via View History

gray cradle
#

ok thx bro

nimble peak
#

somebody can help us ? on Monday trio server EU , people playing under texture , killing us from ground , on square M18 , player nick THE JZNKLER

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@brave aurora @bright otter please

bright otter
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create a ticket

past veldt
#

Where is ip servers?

gray cradle
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@bright otter load base fix?

spice ferry
timid linden
#

How do I load a build code?

bright otter
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/load <code>

timid linden
#

cheers brotha

terse panther
#

How will I know when they reply to my apeal

candid nacelle
#

How can I report a account thief

brave auroraBOT
# candid nacelle How can I report a account thief

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

sharp latch
#

where can i buy vip for eu Rusticated creativ

brave auroraBOT
wintry flume
#

AU sandbox - building skins (container) colours are not working , auto furnace light not working - i will try find more

spice ferry
sharp latch
#

ty

terse panther
#

Where will I see my apeal reply

spice ferry
#

in your ticket

bright otter
bright otter
pliant geyser
#

How long does it take to check the issued tickets?

ionic walrus
#

123

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

pale wren
#

how do i talk to a hacker

brave auroraBOT
# pale wren how do i talk to a hacker

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

terse panther
#

Why does it keep closing my ticket for inactive

torn flame
terse panther
#

I did

languid ermine
#

how to buy roles

runic swan
torn flame
high summit
#

any admin on monday trio?

runic swan
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why can i not appeal my ban it says blocked, i was false banned and the ban got lifted after 3 days
can a REAL admin please help me i can play every server besides rusticated
gameban lifted after 3 days
it says this when i try to create a ticket "Failed to create ticket. You have been blocked from creating tickets."
can i please just get a yes or no if i will ever be able to play here again, bro look were Wally1k mutuals bro how would i be a cheater

brave auroraBOT
# runic swan why can i not appeal my ban it says blocked, i was false banned and the ban got ...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

high summit
#

someone please get on monday top left corner lol

runic swan
#

@torn flame i sent all of these messages 2 days ago

torn flame
high summit
#

its done and there are multiple people reporting him lol

brave auroraBOT
runic swan
rose oriole
#

Rusticated

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Can you guys please fix your companion connection to rust+. The app consistently tells me your server is offline. Rusticated premium long

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I do not have this issue when I play winter rust. It always works.

torn flame
torn flame
terse panther
#

Who runs this bs closing my ticket for no reason I’ve never cheated I have 600 hrs I just want to play the game with my friends normal I don’t know what else to prove

brave auroraBOT
# terse panther Who runs this bs closing my ticket for no reason I’ve never cheated I have 600 h...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

runic swan
torn flame
safe gorge
#

hey is there a mod that can help please, playing US Trio Monday, trapped in outpost blackjack room by 2 griefers

terse panther
jaunty pecan
#

why i get banned hacking #74649

brave auroraBOT
# jaunty pecan why i get banned hacking #74649

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

jaunty pecan
#

is that cuz i was play valorant and i open rust ?

spice ferry
thorn thicket
#

Hello,
I am new to building and I'm struggling to build external tcs at ranges that should be acceptable. Does anyone know why this is an issue? I'm based on the AU server. Any other guides/pins would be appreciated as well, since I'm also a bit lost with some the basics.

analog wadi
#

why can i not find any build servers

civic sable
#

My lights don't work, and I need to put fuel in them. How can I fix this problem?

spice ferry
#

i do not understand what seems to be the issue

civic sable
#

Usually, the server includes lights that do not use low-quality fue

twilit nexus
#

Hello my tm8 got banned while he was gone whats the reason?

limber hazel
#

can any1 answer my ticket

spice ferry
spice ferry
twilit nexus
#

i did a ticket

scarlet dome
#

Hey 🙂 Is there a content creator program for Rusticated?

spice ferry
rose oriole
#

I just want this server to connect to rust+ plus bro.

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It rarely works.

marble halo
#

Do the servers wipe on 19:00 today?

spice ferry
scarlet canopy
#

tf is happening with building servers? why they are so laggy? @spice ferry

dusk laurel
#

where WIPE ?

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

severe fern
#

I have a costume, but I can't access the AB Premium Trio server.

frail olive
#

Eyo when does the server wipe at EU Hardcore thursday? Its said 15:00 but still no wipe?

celest sierra
#

Couldn’t download level

fallen fog
#

am i able to give loot away ?

lethal tulip
#

ive been false banned. ive created a ticket. anyone have any advise?

wooden fog
spice ferry
#

All servers are updating for Christmas update. Please make sure to update your clients

zenith raptor
spice ferry
#

and i can not see any of your former temmates banned at all

vocal fable
#

it says wrong connection protocol : client requires update but I already updated

spice ferry
#

restart steam and try again

vocal fable
#

ok

#

It works thanks

zinc goblet
#

Dear Administrator, could you please let me know when the 'us Trio Thursday' will be updated?

frail olive
zinc goblet
#

US Trio Thursday

fading crag
#

what is happening on the rusticated eu sandbox server its so laggy every 5 sec

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cant build 2 foundations without lagging to death

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It's unbuildable

crude scroll
#

hi

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I'm getting "attempting to use an ISP as a VPN is not allowed when trying to join. I'm not running a VPN. Any mods on that can help?

brave auroraBOT
valid socket
#

support get to my ticket plssssssssss

torn flame
valid socket
#

alr alr

indigo wing
strange socket
#

@admin

tame girder
#

when eu minigames will be fixed been constantly lagging for months

bright otter
#

once 4.0 it's launched there as well

molten geyser
#

I made a ticket and never got a reply. I waited for about 2hours

spice ferry
tender widget
#

on rusticated AU sandbox screenshot mode dont work

wild minnow
#

someone can help me puting my base in fortify?idk how to do it

pliant nest
#

Us thursday trio connecting attemp failed ?

wind copper
#

Us main just crashed?

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@admin

cerulean sonnet
#

did all the servers crash?

wind copper
#

I’m not sure if it’s me or the server did it crash for you?

cerulean sonnet
#

both trio servers are down

wind copper
#

@pseudo shadow

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Only EU is up now

spice ferry
#

We are looking into what is going on

twilit nexus
#

were can i buy ranks with the tokens i get ingame

spice ferry
dawn sage
#

whats going on with the us 2x Vanilla Thursday server? got booted and can't join back did the server crash?

tulip brook
#

Lmk when US main is up

topaz silo
silent chasm
#

can i get help im still blocked from making tickets after my ban expired

topaz silo
silent chasm
#

so i can never make a ticket again after one wipe where i was being neglected by a singular admin

topaz silo
silent chasm
#

thank you

distant viper
topaz silo
#

Second tab has rules for teamlimits :)

distant viper
slow acorn
#

admins ban pilot and bacardi on 2x vanila thursday

#

pls he"s rage

sacred quiver
#

when i joined something popd up on my screen saying anti hack and i was lagging in one place

brave auroraBOT
# sacred quiver when i joined something popd up on my screen saying anti hack and i was lagging ...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

main nymph
#

Why is my ticket failing to create

craggy compass
#

my ping is in 110, i live in brazil, there is anything I can do to improve it?

woeful pond
#

some admin pls?

frail tiger
#

yo so basically i just got banned from every rusticated server

rose oriole
#

Rusticated. Please get onto the people behind rust+ to connect to rusticated us premium long. Every other server I play on it works fine. This is the only server where it consistently says server offline.

umbral quest
#

Can some one pls look at ticket # 277118

vapid thistle
#

@pseudo shadow Good afternoon, can someone explain to me what this means and why I can't access the server? Hacking (O) #168875

brave auroraBOT
# vapid thistle <@808406423155376189> Good afternoon, can someone explain to me what this means ...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

vapid thistle
#

I was unfairly banned from the server, please consider my appeal and explain what happened. @neat hemlock? @topaz silo

brave auroraBOT
vapid thistle
#

Can I talk to someone? I don't understand what happened, I was just playing, my power went out, and when I logged in I was banned from the server...

sterile pawn
#

need admin to vc

spice ferry
#

we do not offer support in DMs/VC

sterile pawn
#

@harsh harbor why my builder got banned for hacking with no evidence?

brave auroraBOT
# sterile pawn <@242539263361679360> why my builder got banned for hacking with no evidence?

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

spice ferry
vapid thistle
#

Is there anyone from the administration here? What does "Hacking (O) #168875" mean?

spice ferry
vapid thistle
#

I wrote a ticket, but no one is answering.

sterile pawn
spice ferry
#

Ban appeals go to the specific admin, not the next admin available, so the ymay take longer

sterile pawn
#

i can't wait, i need my builder right now + I want compensation for no reason bann

topaz silo
vapid thistle
#

You understand that I'm a builder, I built a house, ran to farm, then I left for an hour and when I came back I was banned, I didn't even shoot anyone and I never raided. At most I shot straw with a crossbow.

topaz silo
finite magnet
#

Can I apply for a VPN whitelist for this server ？

brave auroraBOT
orchid valley
#

why is the creative server sooooo laggy today and yesterday? Cant even place stuff anymore :/

sand axle
#

server still laggy or not?

orchid valley
#

yes

grizzled hill
#

Hey so when is the server going to start workjing again

finite magnet
#

How long will it probably take to get a reply after creating a ticket？

grizzled hill
#

its being paused for 10min

#

like i cant even save my base

orchid valley
#

wonder what happned. it wasnt like this before

gaunt bough
#

hey do i verify login

brave auroraBOT
spice ferry
royal flint
#

@topaz silo can you please take a look at my tickets its super important

vagrant crest
#

does "removed" means the admin banned him?

warped agate
#

can an admin tell me how long I have on my association ban I have made a couple tickets but just keep getting a copy pasted response, im pretty sure its my first asso ban and its already been two weeks

rose siren
#

Can I get a admin on US Trio Thursdays?

steep breach
#

login

grand pivot
#

is there anyway i can create a ticket? i'm blocked from creating tickets apparently 🙁

torn flame
grand pivot
#

makes sense

warped tree
#

Hey Moosey, What's the status on my cheater ticket?

brave auroraBOT
dire drift
#

11

tacit folio
#

in the build sever why isd my tc range reqally big and yes i have tc range on please help cant place outers???

keen marsh
#

yeah i did already thanks

forest turtle
#

au build server lagging heaps

ivory portal
#

Au build server so laggy

#

can barley delete things and ui is so laggyyy

olive kelp
#

build servers are unplayable every 5 min it lags

kindred marsh
#

Fix the servers. Why do I have 600 pings, then 75, and then 1000 again? Why can't the host handle servers with 200 online?

restive dawn
#

pls rusticatedd fix your eu build server its close to unplayeble

topaz silo
restive dawn
sharp latch
#

i acidently deletet the wrong base how can i get it back

ionic walrus
#

@everyone

spice ferry
lavish ravine
#

any stuff team on

#

i wont let me join your server anymore its stuck on client ready

ivory coral
#

same for me
i just wanted to ask about it

lavish ravine
#

just this server it wont let me join

ivory coral
#

i can connect only to rusticated sandbox servers but not actually normal servers

brave ledge
fluid depot
#

why i get kicked by time out?

#

every 5-10 minute

midnight lava
#

i think i unbinded the open menu button, how do i rebind it?\

modest inlet
#

Banned: Hacking #148139

brave auroraBOT
# modest inlet Banned: Hacking #148139

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

modest inlet
#

why i banned and i never play the server ??

#

Banned: Hacking #148139

#

@spice ferry

small rune
spice ferry
spice ferry
round python
#

I want to play the Monday Wipe but idk since when but i am banned for suspicious account

brave auroraBOT
round python
#

277542 thats the ticket

graceful bloom
#

The creative update on AU seems pretty solid. Hope you can release it for NA and EU soon

quasi vessel
#

There is a guy in eu trio monday whos keeping the queue and nobody can join can somebody kick him?

grave geyser
#

Please give me a bind for the mouse wheel to open the menu.

spice ferry
willow prism
#

can i get unbanned pleaseeeeeeeeee

tired perch
#

Are the Christmas Present spawns disabled on 2x Vanilla Monday? The little present spawn thing hasn't happened once today nor last wipe

carmine widget
#

Hey is there any admin that can whitelist me? says my internet is blocked

#

how long does it take to be whitelisted??? was told by admin i was whitelisted and i still keep getting kicked

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

abstract eagle
#

yo you need to restart na monday trios or something lag is crazy rn

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

formal sparrow
#

@torn flame you got the wrong person. ticket 277721

midnight lava
#

is it possible to turn on item durabilty on the sandbox?

gaunt wedge
#

Eu trio Thursday lagged

fossil latch
#

anyone havinmg troubles joining eu trio thrusdays? i cant join dunno why

glossy bridge
#

im too

fossil latch
#

just saw it, seems to be down for some reason

hasty cradle
#

Im guessing i drop my bug reports into here for the sandbox server,

Amazing shit one of the best build servers i have ever seen and its crazy its still in beta but i have found something that's mildly irritating. It only effects a certain group of people not everyone but when loading and saving or switching between the biomes some electrical components break completely re wiring them doesn't work you have to fully destroy them for them to work again, I have only so far noticed it with the elevators as I link to tinker around with electrical shit so i can put them into builds, but found out the elevator breaks once you reload/load ur save so i have to destroy the elevator and rewire all of it to get it working again

brave auroraBOT
# hasty cradle Im guessing i drop my bug reports into here for the sandbox server, Amazing shi...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

topaz silo
honest anvil
#

yo guys, whats wrong with server premium trio EU? cant log in

#

not only me tbh

hasty cradle
glossy bridge
#

killa what is with trio thursday

honest anvil
#

holy moly creative laggin so badly , i guess rusticated have some issues , so pity that i have to go to work soon xd

fossil latch
#

only one though

tulip lichen
#

Any reason why EU TRIO THURSDAY is still down after an hour or more?

#

Are the russians, again, pulling out a massive DDOS attack?

glossy bridge
#

brooooooooooooooooooo whaT IS WITH TRIO

bright otter
fossil latch
#

i think someone its checking something in the server cuz you still can try to join in at it says there is two players in the server but idk

glossy bridge
#

its cringe as hell i want too play

hasty cradle
bright otter
#

thanks, should be fixed soon once we get to it

hasty cradle
stuck sedge
#

how to rep[ort

warped oar
#

@harsh harbor pookie boy can you add rot 4 to circles please, I don't want to be stuck with rot 2 and have to do everything 4 times even with sym

zealous summit
#

Admin
We went to raid a house and I received a DDoS attack for at least 20 minutes; I had to close the game. Before we went, there was someone flying near me. I'd like you to check if everything is alright.

limpid rain
#

Theres a floating slot machine at outpost, pls fix

brave auroraBOT
# limpid rain Theres a floating slot machine at outpost, pls fix

Each server type has a set amount of slots. Our Main servers push the max amount of slots we can based off performance. Our trio servers do not go over 500 players at this time.We will not raise the slots and ruin the overall experience. So please do not ask. We understand the server may have a queue. Asking will never result in more slots.

warm cloud
#

any active admin??

bright quail
#

277878

If an admin could look over my ticket when you have time it’d mean the world to me. Please read over it and consider giving me one last chance I promise I won’t mess it up. Merry Christmas 🎄

rose oriole
#

I wish rust+ worked good on this server, server always offline for it but I still get notifications from it. The thing is. Every other server I'm connected to it works just fine but for some reason this server does not like rust+

torn flame
blazing meteor
#

Everytime I go into a gingerbread house. I automatically die. I’ve lost a bunch of kits and guns

#

Can you like help me get my shit back? Or spawn me my items back?

spice ferry
blazing meteor
#

Seriously?

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

bright quail
# torn flame Tickets are done in order of creation, please expect slower than normal response...

It got denied, thanks anyways I got banned for association once and got that appealed then a while after that my cousin came over to my house and I allowed him to play on my pc while I was at work he was on his steam account and he got banned for association but since it was on my device I guess it carried over to my steam account as well. My fault for allowing him on my device though it is what it is.

brave auroraBOT
bright quail
#

I really miss those trio servers

olive valley
#

I've been banned from the server supposedly for Expelled: ISP blocked: Attempting to use an ISP as a VPN is not allowed. I think it's because my name is in Japanese, but I'm from Europe.

brave auroraBOT
olive valley
#

help me pls

#

It won't let me open a ticket

#

@brave aurora

torn flame
olive valley
#

But I haven't used anything

#

It won't let me open a ticket, message me DM

torn flame
olive valley
#

How can I prove to you that I'm from Spain? It won't let me open a ticket, it gives me an error.

torn flame
olive valley
#

It won't let me log in with Steam

torn flame
olive valley
#

How can I prove to you that I am from Spain?

torn flame
olive valley
#

Okay, well, nothing's ever happened to me for using Japanese names, but thanks for replying.

torn flame
olive valley
#

ok thanks

formal bluff
#

hi anyone help me we are playing trio. They are 6 people on the server.

olive pasture
#

this sandbox server is quite literally the shittest server ive ever played
building material randomly changes and it lags so much
please shut it down

cerulean sonnet
#

trio mondays just crash?

bronze pond
#

whats up wit trio mondays?

cerulean sonnet
#

everythings jjust frozen

bronze pond
#

yo mods

cerulean sonnet
#

been frozen for like 10 min

bronze pond
#

uhhh admin??????

#

@torn flame

cerulean sonnet
#

wait is steam down?

clear sinew
#

seems like it, cant access marketplace or anything

bronze pond
#

i can load into another server tho

#

wanted to spend my Christmas eve on rusticated

rancid solar
minor sigil
#

hello can anbody link creative vip? thank you

brave auroraBOT
quick silo
#

hi everyone

winter coyote
rancid solar
winter coyote
#

Tell me I’m wrong lol

quick silo
#

where i can get map for wipe rusticated eu main?

winter coyote
olive birch
frigid ore
#

I need help ,me and my fds get eac verify id token invalidparameters

brave auroraBOT
covert turtle
#

everytime I try and load into rusticated US medium It says eac verify id token invalidparameters

frigid ore
harsh harbor
#

All of EAC is down

marsh moss
#

servers back up yet?

unique condor
tired prairie
#

up

kindred marsh
#

Why are EU servers pinging so much? It used to be fine, but now it's terrible.

nocturne hedge
#

why cant i load into my server it just says EAC: Authentication timed out

brave auroraBOT
tired prairie
shrewd otter
#

Sort your shit ass laggy build server

tender hemlock
#

+1

#

shits lagging 24/7

#

does anyone here know an actual good build server ? cuz this one might be the worst one out there together with builderssanc

spice ferry
#

AU creativ has the building 4.0 wich is way more stable but still in testing

gleaming quail
gray flint
#

Hi!

#

Any admins online who can check out my appeal? I'd really appreciate it@! Thanks a lot

brave auroraBOT
gleaming quail
gray flint
#

Brother may I respectly ask why? and what'is wrong?

gleaming quail
gray flint
#

Kunkku can I have a small conversation with u?

fluid rock
#

why can't i use the ip to join servers, it does not work for me

cosmic fern
#

how long does it take for the appeal like ik havnt cheated or sum so idk whats happening and i was tryna join wipe with my team

brave auroraBOT
# cosmic fern how long does it take for the appeal like ik havnt cheated or sum so idk whats h...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

primal garnet
#

76561199444787929 9 hours 3 people triple

glacial kayak
#

is there a team limite on 2x Vanilla Thursday
like if we trade out guys when there off

charred charm
#

whats the conect for us premium medium

#

how do i find it

naive lagoon
#

hello

#

I was banddned for chddeating, and you said the information was correct. Please send me proof that I cheated, or come and connect to my computer via AnyDesk

brave auroraBOT
# naive lagoon I was banddned for chddeating, and you said the information was correct. Please ...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

naive lagoon
#

@spice ferry

frigid bolt
#

hi can someone in the team look at my ticket pls and thank you

spice ferry
naive lagoon
#

I was banddned for chddeating, and you said the information was correct. Please send me proof that I cheated, or come and connect to my computer via AnyDesk pls come anydesk im streamer

brave auroraBOT
# naive lagoon I was banddned for chddeating, and you said the information was correct. Please ...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

wild zealot
#

i just bought VIP for the us thursday wipe

brave auroraBOT
spice ferry
lament rain
#

Why does the game lag in the Latin American region?

#

Every so often the game freezes and everyone stands still.

subtle jungle
#

Hi eu trio premium has the same lags again like a few weeks ago every 10 minutes 9000 ping

stone mist
#

Getting insided on 2x thursday can an admin come look

rapid crescent
#

so why does half the server have lr out of advent and i cant get it

#

thats bull shit so unfair like what the actual fuck

#

@tawdry beacon make it make sense

#

either keep it on all wipe so its fair or not at all turning it off 2 hours in is straight bull shit

spice ferry
#

The advent calender works by facepunch rules not ours

#

it turned off ~30min ago since it changes at midnight in the UK

rapid crescent
#

we tried hours ago

#

dont lie now thats a bad look every other server works this is a us server anyway not uk

spice ferry
#

Facepunch is a UK based company, that is why the calender changes at UK times

rapid crescent
#

that doesnt change the fact we tried hours ago

rapid crescent
#

???? yeah thats what i thought yall turned it off

spice ferry
#

yeah no we did not.
and if you had an issue hours ago you should have asked for help than.

frail ember
#

hello admin, possible to get ur attention ? 🙂

pure dragon
#

Support

timid linden
#

Does "wipe to level" work, and if it does can someone tell me how?

lilac goblet
#

Can i get a reply to my ticket please?

gray flint
#

Admins, thanks for your reply on my ticket. U have mentioned that I am not banend and I should restart my modem. I tried it but still when I try to join it says im banned for association?

open lintel
#

are people allowed to play if they have a gameban alt?

rare socket
#

fix the server right the flip now or bad things are gonna happen i go demon mode with blue and red eyes and start flying

fathom stratus
#

Holy lag

rare socket
sharp rover
#

any admins that can help me/whitelist me rq? says my internet is blocked

steel grove
#

Admins it says were unable to service your request whenever i try to go to make a ticket please help i want to report a team deeper then 3 on a trip server

brave auroraBOT
# steel grove Admins it says were unable to service your request whenever i try to go to make ...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

loud mulch
#

Hello, we need help with our base. We were playing on your server on Thursday 2, and the player who banned us was banned. We are asking to return our base and delete his base. Our base is located on square g 17 near the lake, and the cheater's base is nearby. We hope for your response, thank you!

brave auroraBOT
# loud mulch Hello, we need help with our base. We were playing on your server on Thursday 2,...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

warped dawn
#

Dear admins, I got falsely banned, can anyone help me?

topaz silo
peak dagger
#

genuinely dont know how im supposed to find an account i created fucking 7 years before

#

im showing proof of purchasing the game and all that stuff and i still get banned for new account lol

opal briar
#

cant sign in to create a ticket. just says error

outer basin
#

can i talk to a admin pls in private ?

topaz silo
outer basin
#

i can't anymore i really want to talk to a admin

topaz silo
#

Ticket blocks are permanent and unappealable.

outer basin
#

i don't wxant to unappealble i just want to talk

brave auroraBOT
outer basin
#

i just want to know why

topaz silo
#

We only provide support / discuss bans etc through tickets. If you've been blocked you are no longer able to do so.

outer basin
#

ok i understand but i really want to know why i was tickets ban

#

for me there is a missunderstanding there is no other ways to me

topaz silo
#

Ticket blocks are given at an admins discretion, usually when the ticket system is abused/a final decision was reached where you are no longer welcome to create tickets.

fallow gorge
#

the admins here are useless

outer basin
#

like i just made 3 ticket because the admin abuse me and don't give me any explanation for my perma ban

#

so yes i want to talk to someone

#

is not even about cheat like i don't get it

brave auroraBOT
topaz silo
outer basin
#

yes i know but the explanation are not so thats why i try to talk to someone

topaz silo
#

there isnt much to explain, you did that thing and got banned for it

fallow gorge
#

@outer basin dont waste your time the admins here are useless

outer basin
#

but the think is that i did not do the think so why i got ban*

topaz silo
outer basin
#

like bro i am trying to be honest w u like i scear to u there is a problem here

fallow gorge
#

@topaz silo you didnt give him any explaination u just saying the same as everytime (COPY / PAST)

outer basin
#

because the admin abuse or they are just tired but i really want to talk to someone pls pls pls pls pls pls

topaz silo
outer basin
#

the think they said i did i did not there is a huge misstake

#

i can't undeerstand why u don't want i know u can do something but idk why u don't want

fallow gorge
#

are u banned for cheeatss ?

outer basin
#

@fallow gorge no there is a huge misstake i swear

topaz silo
#

association means playing with a cheater

#

They are usually temporary, but certain things like playing with multiple cheaters, or repeatedly playing with the same cheater can result in that ban being longer or permanent.

outer basin
#

yes but i didn't

#

he was a cheater in the past like i can garantee u that is not fair what i take

#

but the moment i get the ban i can put my hand to cut that he was not a cheater for the wipe i was banned

#

thats why i want to talk to someone just to have some more information about this problem

topaz silo
#

Reread your past tickets and what the admin clearly explained there, all the information we are willing to share is there.

outer basin
#

bro like hge just abuse me and don't believe me so what can i do more

#

like he don't want to listen like he clearly don't want to hear me she just wanted to ban me like i can't tell more the truth

topaz silo
#

You cannot do anything, you are permanently banned, but you want to understand why and the admin explained that in the tickets you already made.

opal briar
topaz silo
wild yoke
#

why do blueprints for items for the autocrafter randomly despawn when put in boxes or going through the system?

topaz silo
wild yoke
topaz silo
#

EU/US are currently on the old sandbox, with the new version being tested on the AU server

#

so could already be fixed, or just not be an issue there

wild yoke
topaz silo
#

give it a test on the AU sandbox and see if similar behaviour is there, any feedback/bugs for that can be put in here and the dev can have a look :)

wild yoke
wild yoke
opal briar
#

Monty I still can’t open a ticket. Any way I could do one another way

topaz silo
wild yoke
# topaz silo <@198817679883239424>

also when reloading the plot all the filters on the conveyors get reset(the max/buffer/min quantities, and the filter mode set to the default any item)

#

that seems to still happen on au, blueprints also disappear, but haven't run into blueprints despawning when hovering in chests or anything

wild yoke
bright otter
arctic aurora
#

My report ticket came back that the player is not online, but is currently online and has been for over 3 hours(ticket was answered 20 minutes ago).

Ticket # is 278307

brave auroraBOT
# arctic aurora My report ticket came back that the player is not online, but is currently onlin...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

topaz silo
wild yoke
nova root
#

Hello everyone, I'm being kicked off the server with a VPN error. Can you tell me if there's a white list on this server?

brave auroraBOT
sick sparrow
#

There is so much lag in Rusticated Us main for players from europe

fading fjord
#

Hello EU main server is having insane lag

pearl anvil
#

insane really

#

1700 ping all time

spice ferry
#

yeah there is something going on since 5minutes we are looking into it

pearl anvil
#

is amazing the lag

fading fjord
#

is always like this?

#

because is unplayable

pearl anvil
#

anyone admin?

amber gull
#

This happens 5 or 6 times with every wipe, and sometimes even worse It's a bit embarrassing that a server this big has this problem

main harness
#

Canarias ahhhh

high ledge
#

does wallpapering ur base count as entity spam and will it get removed??

quasi wind
#

restart the server please very lag

#

rusticated eu main need restart

pearl anvil
amber gull
#

can t you see it ?

main harness
pearl anvil
#

good

main harness
#

🤷🏻🤷🏻

pearl anvil
#

But has this happened to you in more wipes?

amber gull
#

One day it was like that for 5 hours and it was wipe day

main harness
#

if once in a while

#

Such a amazing server idk , playing for years and now this shit

pearl anvil
#

But the strange thing is that they don't say anything here or give any answers to this.

rancid acorn
#

I cant login the rusticated website

neat cloak
#

f

sacred coral
#

Is rust + device support disabled ?

#

i mean to add sensor or something on rust +

patent girder
#

@smoky dagger

spice ferry
# sacred coral Is rust + device support disabled ?

There is an ongoing issue with Rust+ not working for random players on random servers. Facepunch is aware and working on a fix. This has nothing to do with us and we cannot help with it.
You can try to update in appstore, update in app, spam connect with the app open.

midnight lava
#

how do i load a fortify base from the website

fathom stratus
#

lag?

hushed saffron
#

why every 10 min server is lagging

wraith bolt
#

admin can yall check my ticket

torn flame
wraith bolt
#

oh

torn flame
wraith bolt
#

because i think this guy che@ting

fossil latch
#

our heli got eaten by the ground is there anything to do?

turbid gazelle
#

how do i open a ticket to report teamers

brave auroraBOT
lofty gazelle
#

i linked my discord and everything but it still dont let me use the sort button

brave auroraBOT
pseudo egret
#

how can i use my server points?

torn flame
robust cradle
#

is bedwars done for good? genuinly loved that game

#

is anyone working to fix it?

amber dust
#

Why is admins not looking tickets, we are dying to same cheater like 20 times and still waiting him to bann

brave auroraBOT
# amber dust Why is admins not looking tickets, we are dying to same cheater like 20 times an...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

torn flame
molten geyser
#

@torn flame

torn flame
#

We're aware of issues and looking into it

molten geyser
#

i cant place code locks on my door

#

@torn flame

torn flame
wraith bolt
#

admins can u check if my friend is banned he cant join

torn flame
torpid mantle
#

Rusticated US medium seems to be having some lag / connection issues half my team can't connect.

cerulean parcel
#

thursday trio us too

torn flame
#

Looks like the servers are coming back up

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

torn flame
sharp trench
#

/link

brave auroraBOT
tropic mulch
#

i am here to report these dedozers

brave auroraBOT
# tropic mulch i am here to report these dedozers

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

past kite
#

yo yall seriously need to fix your plot saving issue, the old ui used to prompt you if you wanted to override or create a new build and this one does not
besides that even if you do try to create another build via the menu it does but it does not register the build itself
its saving nothing
and why is it auto saving every 2 minutes???
I dont want it too
also yall removed the center plot option
yall need to restart this shiet

#

found the option for autosaving

rigid lark
#

how do i spawn in a mlrs truck because i want to test it on my base

past kite
#

brother

peak dagger
#

my ban doesnt make any sense to me can someone help me out
i provided everything i have lol and still got "APPEAL AGAIN IF YOUR WILLING TO DISCLOSE YOUR PAST AND PRESENT"
like brother i gave my main cs account and my main rust account wtf

spice ferry
quiet yoke
#

@spice ferry why n0tmik is unbanned?

spice ferry
#

we do not discuss bans in discord

quiet yoke
#

i cant pm you i cant open another ticket

quiet yoke
#

how i can ask why he got unbanned @spice ferry can you speak with me please?

spark sage
#

How can i add a bot discord on mine and see wipe and else

tired prairie
spark sage
hasty grailBOT
#

@tired prairie
Next 10 Wipes:
▸ EU Trio Monday - <t:1767016800> (<t:1767016800:R>)
▸ EU 2x Vanilla Monday - <t:1767016800> (<t:1767016800:R>)
▸ Trio Monday - <t:1767027600> (<t:1767027600:R>)
▸ 2x Vanilla Monday - <t:1767038400> (<t:1767038400:R>)
▸ EU Main - <t:1767294000> (<t:1767294000:R>)
▸ Main - <t:1767294000> (<t:1767294000:R>)
▸ US Long - <t:1767294000> (<t:1767294000:R>)
▸ Medium - <t:1767294000> (<t:1767294000:R>)
▸ EU Long - <t:1767294000> (<t:1767294000:R>)
▸ EU Medium - <t:1767294000> (<t:1767294000:R>)

wheat junco
#

so whats the rules if you find a way under map i dont want to get banned for finding a way under by accident

steep hollow
#

is the monday wipe tomorrow PST or EST time?

tardy nebula
wheat junco
#

okay

wheat junco
deft hemlock
#

why did i get muted for typing "gg" into team chat lol?

brave auroraBOT
cedar mason
#

w mod ripping the n word

#

on 10x

golden remnant
viscid hawk
#

server down wtf?

fallen jolt
#

yes

north anvil
#

15-18 need 8 man prepping for force we playing atlas to test you out 3k plus hours

golden remnant
frigid pollen
#

i try to join the trio thusrday and trio monday servers with the ip but rust says: server not found

night bridge
#

yooo

topaz silo
golden remnant
#

Show me I beg

golden remnant
topaz silo
#

200m away sniping you for the last like 10 mins as yall saying that lol

golden remnant
#

Can I see the recording and not a ss?

rugged inlet
#

wheres the clip

topaz silo
rugged inlet
#

trim your clip

golden remnant
rugged inlet
#

wheres the clip bro

topaz silo
rugged inlet
#

so what you ducking for you clearly dont have a clip your just chatting straight from your arse

topaz silo
rugged inlet
#

so trim your clip and stop waffling

topaz silo
#

to what??? you all just said that whilst i was on the tower lol

cloud seal
golden remnant
topaz silo
golden remnant
#

So any part of the video is you head dinking us meaning trim it anywhere?

torn flame
#

If you guys have a genuine report to make against our admins please #🎫︱create-a-ticket and upload any clips you have and we'll look into it @golden remnant@rugged inlet

golden remnant
#

It's not a "report" It's just me asking for a clip

brave auroraBOT
cedar mason
#

monty do u like saying the n word👍

chrome delta
#

where do i type !login?

topaz silo
chrome delta
#

I linked my account but still cant sort on 2x thursdays

brave auroraBOT
main isle
#

yo why did someone closed my ticket about requesting vpn whitelist

brave auroraBOT
main isle
#

my friend sent the same ticket and got approved wtf, now i have to play lagging every 10 min

simple prism
#

check ticket cheater

polar nacelle
#

where do i see the new upcoming map for us long? Also, where do i go to create a clan?

potent basin
#

how can i find the server ips, none of the server info ips work

tawdry oriole
#

Everyone vote map 5 us trio Monday

jagged bronze
#

where can i file a ticket

ionic walrus
#

why it says wipes at 3 and u wipe 3 mins before is that hard to process a task in cron?

hoary mist
#

i need help
som1 are on revicing data on the mondays trio wipe?
i need som1 to solucionate it

#

and chat gpt say me can the server down

brisk salmon
#

Hey @torn flame You lurking around right now?

vestal cloud
#

Wassup guys who can help? I cant open the load screen with mouse wheel on creative server @torn flame

brisk salmon
#

Any admins happen to be monitoring atm? I have a question about server guidelines that doesn’t seem to be posted, pretty niche

topaz silo
topaz silo
vestal cloud
#

thx very much +rep

brisk salmon
#

Hey @topaz silo thanks for replying. Question: I’m looking into trying out the GeForce Now, you familiar with it? From what I read online it has rust, is that allowed?

brave auroraBOT
topaz silo
brisk salmon
#

Have you heard anything about it? Know anyone who personally uses it? Do rules surrounding that technology tend to differ? When you say whitelisted I read online it can appear as a VPN?

topaz silo
#

It's allowed, other similar services may be allowed depending on how they work - cloud gaming like geforce now doesnt give you access to the machine so cant be used to cheat, other services give you access to a cloud computer which aren't allowed

brisk salmon
#

Gotcha! So it shows up as GeForce now on your end? Does it show up as a VPN like others online say it could? If so that may mean it may vary server to server it seems

#

And do we need to go g through a process to use it? Or is it I suppose “auto accepted” so to speak

topaz silo
#

They generally connect from nvidia owned IPs which can be marked as VPN but generally we allow them to connect, some might not be marked as geforce now and will block you connecting which you'd need to make a ticket for but

#

you can generally just use it with no issue or process yeah

#

and i know people that use it yea

brisk salmon
#

Okay awesome! Have you heard anything about the tech itself? Any feedback? Most of what I find online is older. I assume it uses our normal rust account etc?

topaz silo
#

i havent used it myself, not 100% on how you use it

#

i imagine its quite intuitive though

#

believe you use your normal steam account yeah

brisk salmon
#

Awesome man, well thank you for the feedback and quick response time, pretty helpful admin.

topaz silo
#

👍 enjoy the server

dark aspen
#

can i get map-file for rusticated eu monday trio?

spice ferry
wraith bolt
#

my friend got 0 shader

#

and he have it on max and it looks bad ?

#

any fixes

tired prairie
#

does his game look like roblox ?

pliant geyser
#

Is there no vote on the EU long map?

spice ferry
#

Force wipe map Votes - Get released manually as soon as we have maps available, times for this can vary as Facepunch often makes last minute changes to maps.

ancient garnet
#

Quick question, I just bought queue skip around 5 minutes ago and it seems like it hasn't registered. How long do I have to wait until it actuall does register?

topaz silo
ancient garnet
#

oh shi LOL

ancient garnet
brisk salmon
#

@topaz silo im about to give Rust a try on GeforceNow, ill let you know how it does, battlefield 6 prformed well.

brave auroraBOT
spring token
#

hello can i get some support please

#

im in vc and would like to talk to admin

lethal stag
#

shared bps arent working for my team

warped oar
#

I found another cheater but can't make a ticket.

brave auroraBOT
storm belfry
#

is there no vip to skip queue in here?

brave auroraBOT
lethal stag
#

shared bps arent working

brisk salmon
#

I think Geforce Now actually caused me a issue haha when going back to launch via steam on my home machine, weird, i opened a ticket 🙂

brave auroraBOT
dry garden
#

yall server is trash, gets crashing for many people.

#

CRASHING FOR NA, my and my buddy different servers, keep getting disconnected and many people are server saying same thing, fix your shit

#

not gonna reccomend to anyone

pliant flame
#

admin

#

lag stole my air drop, plane never came on god

ionic walrus
#

Admin, as you know this is unplayable and I'm paying for VIP on this smh. Monday trio lagged out 4 times now. Any word on an update? May have to play different server

brave auroraBOT
unique nacelle
dim tinsel
#

This is the worst this server has ever been holy]

abstract eagle
#

wtf the is up with the server lag, unplayable

solar oxide
#

us thursdays down???

tough walrus
#

give me a refund!

wraith bolt
#

Admins check my ticket

prime crescent
#

This is crazy bro

crude rapids
#

Can we fix this lag??

worthy loom
#

Lag is pretty ugly on Monday trio. Thank you.

worthy loom
last gull
#

Lag is spiking again on monday trio

peak mason
#

their servers all suck

median tangle
#

can i get someone to unban from the 2x mondays. im banned for some reason

peak mason
#

legit lagging on every server even building server, they need to limit the amount of entites per player

median tangle
#

@topaz silo

topaz silo
#

appeal it

median tangle
#

i did

topaz silo
#

ok

peak mason
#

just don't cheat duhh

brave auroraBOT
# peak mason just don't cheat duhh

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

median tangle
#

i never did

#

is there anyway i can get in a call with one of the admins for like 2 mins and i can have you guys check please

#

or one of the vcs

topaz silo
#

tickets are handled in the order they are created

#

We do not provide VC or dm support.

median tangle
#

how long does it take for one of you guys to even look at it

topaz silo
median tangle
#

oh so with in like 10 mins??\

topaz silo
#

ill do it now since its at the top, but you shouldn't ping us in here - we do tickets in the order they are created either way.

median tangle
#

alr mb i just got confused why i got banned

night knoll
#

GOODGRIEF my pookie, can you @ killa .. I Made him a special ticket..

trim delta
#

can some one pls hellp me i just got banned and it says banned for policy violation what does that mean?

torn flame
trim delta
#

oh im soory your right lol thanks

green moon
#

I’ve had a problem since earlier today. I was playing on the Trio Mondays server, and then it kind of crashed. Now it won’t let me join anymore—it gets stuck on “negotiating connection” and doesn’t go past that. I can join other servers without any problem. Can you please help me?

pure brook
#

Greatest mods gg fam

round wing
#

i need suport

inland tundra
#

us trio mondays thers a duo zach and z34

#

esping

finite berry
#

I SWITCHED settings and now i cant open build tool how i fix it

#

whit the mouse wheel

balmy plume
#

Is there a map vote for EU Long Premium?

spice ferry
past verge
#

aspvect cheat pls ban him

brave auroraBOT
# past verge aspvect cheat pls ban him

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

hexed sparrow
carmine dove
#

I've been verified for like 2 years no. still can't auto sort. 😄

#

should I unlink and try relinking again?

brave auroraBOT
carmine dove
#

it did actaully work wow

compact chasm
#

my bases are all gone i saved them wth

#

@spice ferry

lime warren
#

whens map vote out i see medium is out but no others

spice ferry
#

map votes are released as soon as they are ready

spice ferry
compact chasm
novel ember
#

yo arctic research is bugged on 2x vanilla monday, the puzzle room wont respawn. weve swiped like 5 times now and its been empty every time

wraith bolt
#

i need admin to check my ticket it has rasiscim

wraith bolt
#

he have every thing privet

torn flame
warped oar
#

2x monday is down

desert moat
#

2x monday down

crude rapids
#

Every server just went down

open lintel
turbid wave
#

so uhh is everyone off trio offical

eager parcel
#

Monday

turbid wave
#

yea

normal knot
#

YOOO

glacial widget
#

el jueves es forced?

brisk salmon
#

Does the server supprot any kind of sign/photo/neon sign photo/slide imports or pasting?

#

Hey Wirenut, do you guys allow/support Rustangelo for sighn painting in game?

topaz silo
topaz silo
#

vanilla dont

brisk salmon
#

ahhh okay cool yeah so all offical vanilal support rustangelo then i assume, thats awesome to know, also i gave that GeforceNow a try @topaz silo didnt work out too well, program itself is great but requires a pretty superior internet strength (fiber most likely)

brave auroraBOT
brisk salmon
#

thanks for the help again 🙂

topaz silo
#

👍

simple tree
#

Hi everyone, when wipe EU 2x Vanilla - Thursday ?

brave auroraBOT
slim folio
#

Is this pc or console or both

stiff pecan
#

pc

slim folio
#

Danm not even ps5

fleet tide
#

hi where do you find the premium trio map vote? I can only see the non-premium version on the website

novel musk
#

is it possible to remove the blue outline when I claim a plot for pictures and stuff?

languid root
#

how do i let sm1 build on my plot

tired prairie
twilit marsh
#

когда вайп на eu main

livid zealot
twilit marsh
#

во сколько

livid zealot
#

лс чекни

livid zealot
#

@tired prairie yo

tired prairie
stoic basin
#

Does someone know when exactly eu-2x-vanilla-thursday wipes? Cause my friend says it double wipes now im not shure

twilit marsh
#

time wipe eu main

neat gorge
#

where is vipe on eu vipe?

brave auroraBOT
spice ferry
neat gorge
#

@spice ferry Yes, but on vipe info it says it was supposed to be on the 15th.

#

eu main ip ?

tired prairie
left spindle
#

Hey guys whats the pop max when full on medium serveur ? pls ?

mental otter
#

I need to do something to use exitlag ?

sacred coral
#

can someone explain how does rewards system work regarding hours spent ( tokens earned ) i found raffles about que skip and map voting is there anything more? one said to create a ticket but on ticket creation page i dont see anything regarding claiming special rewards

#

Okay nevermind understood about ticket part 😄 😄 how many winners for que skip? 1?

#

okay got that part also 😄 😄 😄 sorry for spam

foggy vector
#

when is server wipe time on EU Premium Thursday Trio ?

spice ferry
boreal kraken
#

What’s time do all us servers wipe? East coast

strange umbra
#

@admin hello please help me.
I have an ISP Blocked appeal
My IP: 178.169.72.255
ISP: Telecoma
Error: Kicked: ISP Blocked

brave auroraBOT
full cloak
sacred coral
#

Wipe in hour for EU main right?

#

Do i need to contact with someone about raffle rewards or its automatic?

spice ferry
fickle rose
#

staging branch not working/

remote wedge
#

can we get an update on wipe?

topaz silo
fleet briar
#

client update

west smelt
#

did staging method get patched

topaz silo
#

i believe so

west smelt
#

for all servers or just rusticated

topaz silo
#

all

#

staging has ocean update on it and stuff

bright pivot
#

what's the new update about

full cloak
#

it says wrong connection protocol client update required how do i update it i check theres no updates

#

i cant join the us long server because of this

topaz silo
#

can try restart your steam

full cloak
#

there we go tysm

elfin flume
#

did rusticated wipe before ?

unreal pilot
#

how do i get premium, i have $30 in skins

raw tiger
#

why no wipe on 2x?

gaunt elk
#

i cant conecting on the server is normal ?

fleet cypress
#

whats max slots on main? 800?

inland fog
#

there are 7 people left and they've been kicked out of the queue. It's just terrible.

stuck stratus
#

I had 5 people left in the queue and I was kicked out of the queue and can no longer log into the server. I already had a similar case and the admin already gave me a pass for 1 hour.

#

my nickname meow

noble cargo
#

map on eu thursdays 2x doesnt download please send file

#

please i need it now

#

help please i dont want to wait queue second time

#

thank you very well for support, i wait queue again

spice ferry
spice ferry
noble cargo
fleet cypress
spice ferry
shut pine
#

is there an option to skip the que in EU Premium long via payment?

cold hawk
#

Yes via website

errant hull
#

add more slots EU Premium Trio !!!!
200 queue

brave auroraBOT
# errant hull add more slots EU Premium Trio !!!! 200 queue

Each server type has a set amount of slots. Our Main servers push the max amount of slots we can based off performance. Our trio servers do not go over 500 players at this time.We will not raise the slots and ruin the overall experience. So please do not ask. We understand the server may have a queue. Asking will never result in more slots.

pseudo wind
#

can you pls add 100 space to the eu premium trio thursday

shut pine
#

ah thanks

cold hawk
#

Eu premium long que is horrible

pseudo wind
#

yes more than 200 people

cold hawk
#

Mine to

pseudo wind
#

im 98 in lobby

#

support pls its a new year

open quartz
#

Same with us long

dull sky
#

What are the requirements for a VPN whitelist?

brave auroraBOT
idle plinth
#

Any admin can help?

full cloak
#

Why do I keep getting kicked? I made it through the 100+ player queue when I loaded in my game closed

proper maple
#

how long does it take for support to reply to my ticket?

willow warren
#

i got banned for hacking even though i play on xbox

fossil latch
#

this servers have a grace period after you leave em? im having texture issues and i would like to restart the game

spice ferry
fossil latch
#

thanks!

last valley
#

if im playing solo can i be in team with duo on trio server?

fallen narwhal
#

is there a 5 min grace period if i leave the server

last valley
#

yes

pine spire
#

bro this 3 hour queue on us long premium is ridiculous as fuck

#

still at 20 queue and its been a few mins shy of 3 hours

full cloak
grim finch
#

cheater on eu 2x thuirsdays

brave auroraBOT
# grim finch cheater on eu 2x thuirsdays

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

torn flame
runic canyon
#

Banned: Hacking #121957

brave auroraBOT
# runic canyon Banned: Hacking #121957

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

silent tree
#

new player here. how do i get "Rust premium"? i have more than 15 dollar in my steam account

olive bay
#

Banned: Hacking (O) #182680
I don't even know when I got banned, but I didn't play on the server from December 28th to January 2nd.

brave auroraBOT
# olive bay Banned: Hacking (O) #182680 I don't even know when I got banned, but I didn't pl...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

spice ferry
# silent tree new player here. how do i get "Rust premium"? i have more than 15 dollar in m...

Premium servers require players to have at least $15 worth of Rust inventory items. Only your RUST inventory counts. This includes:
Weekly skins

  • Building skins
  • Item packs (Frontier, Arctic, Industrial Lights, etc.)
    DLCs (Sunburn, Instruments, etc.) do not count towards the $15 requirement.

This system is designed to help reduce cheating and enhance the overall gameplay experience.

To refresh your account status after purchasing items, click on the PREMIUM tag on the server list, it should pop up a menu, there you will see your name, premium status, and a refresh button.

spice ferry
solid gale
brave auroraBOT
spice ferry
#

on average tickets are resolved within the hour, ban appeals can take longer

solid gale
#

how can i see my discord numericial number @spice ferry

torn flame
solid gale
#

Ty

torn flame
#

No problem

raw hatch
#

can some admins check out my ticket please?

torn flame
shy patrol
#

how we can report a son of a bitch at game uses cheat with f7 not working u know facepunch sleeping

brave auroraBOT
# shy patrol how we can report a son of a bitch at game uses cheat with f7 not working u know...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

flint sand
#

yo cheater on us main

brave auroraBOT
# flint sand yo cheater on us main

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

verbal summit
#

h0oly shit mods please help

random bobcat
#

Can I talk to an admin?

long loom
#

yo why did evil_fate get banned?

torn flame
torn flame