#🆘︱support

1 messages · Page 93 of 1

maiden locust
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Whats the difference between premium and normal

topaz silo
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the premium access thing on the main menu of the game was in the top right, not sure if they moved it with the recent ui changes

lost mortar
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plese admins look ticket

spice ferry
topaz silo
#

there ya go

lost mortar
#

plese look the ticket admins

winter ore
#

you need premium for the thursday trio?

lost mortar
#

plese look admins

strong jay
#

we are trio trying to play rusticated me and my friend keep disconnecting the same time and the other one doesn't, this is so annoying. This been for 2 weeks now, every 10 min we get disconnected

lost mortar
#

admins look plese my ticket

ivory gull
#

Yo @harsh harbor, last week and this week wipe I have ping 160 all the time, but in other games I have like ping 8. Discord is showing me ping 17. Don´t you know what can be an issue ? Last 2 weeks and more my ping was like 30-40, now its 160 and its unplayable. Thx

lost mortar
#

nobody is going to respond my ticket

lost mortar
#

plese admin

spice ferry
#

ban appeals go to the admin for the case not the next admin available

fiery pendant
spice ferry
#

And the we want to avoid heaps of extra works of reading into a case and reviewing all the evidence, if possible

topaz silo
fiery pendant
topaz silo
fiery pendant
frigid escarp
#

is giving away base result in perm ban?

spice ferry
#

no, usually teamlimit violations start at 7 days

balmy citrus
#

I was playing and my game crashed now I have 70 queue can you do something?

tame bear
#

hello admin

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Why The server getting DDOS

astral cloud
#

EU Thursday trio premium super lafggy

tame bear
#

Somebody's ddosing it

forest trench
#

Rusticated US Premium Long is also getting ddosed.

tame bear
#

Can an admin helped ????

forest trench
#

Seems to be fine now.

spice ferry
#

There was a big attack on the hostings networking provider

forest trench
#

Damn, maybe my girls doing. Hates when I get on Rust.

normal lark
#

Anyone know how to prevent rust from reverting my graphics setting from my preset to max settings everytime I restart the game?

pine pier
#

bruh i need unban for sus acc

#

i had low hours when i tryed to play i have 500 now

spice ferry
pine pier
#

last time it took like a week and i forgot about it

pine pier
brave auroraBOT
dense maple
#

@spice ferry could u take a look at #257164 ticket, we cannot play the game bcs of these kids

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or genuenly any mod please

kindred sundial
#

pay to skip?

spice ferry
kindred sundial
#

Anyone know typically how long tickets take to get answer I put one in about 25 mins ago

hexed crater
#

Maybe in a few years you'll get an answer because I also opened a ticket a long time ago.

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@spice ferry Please help me with ticket #257178

ivory spoke
#

when does raffle winners get picked?

spice ferry
ivory spoke
#

@spice ferry Do you know when raffle winners get picked

spice ferry
ivory spoke
#

@spice ferry since I have highest chance to win I think I should get que skipped this one time until they fix it

wintry violet
#

Eu Mondays Trio

sudden cargo
#

who winners raffle when we can learn ?

south eagle
#

Anyone to play duo server with me? It started a day ago and I already have a lot of stuff to raid.

fair jewel
#

hey

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uhm is it possible to talk an admin about something?

nocturne gale
#

Yo i need support please

fair jewel
#

can someone respond to my ticket please

nocturne gale
#

It says i got banned for hacking but im new to rust? I was able to play on the monday trio server but now it says banned please help

brave auroraBOT
# nocturne gale It says i got banned for hacking but im new to rust? I was able to play on the m...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

fair jewel
torn flame
mighty snow
#

VPN

brave auroraBOT
nocturne gale
#

no one answers tickets f this server

torn flame
tawdry current
sour nimbus
#

whats with eu thursday trio

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???

rotund citrus
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EU Thursday trio premium not up

harsh harbor
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It's loading

ionic walrus
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hello

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i got banned but i didnt teamming

spark lynx
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Just my neighbor got deeped, and he's also my revenge target, so I helped him for a while. Does this also apply to Timing?

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If so, I didn't know, can you help me once >? @admin

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I even attacked the owner of the house.

ionic walrus
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Banned: Exceeding Team Limits (6d22h58m) #165469

errant basin
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us main down

nimble scarab
#

Us trio down?

errant basin
#

ya half my team cant get back in

spark lynx
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somebody help me pls .~~~~~

astral jasper
#

Trio down?

spice ferry
#

There is an outage effecting our US Servers we are investigating the situation

lilac onyx
#

eta by chance? @spice ferry

odd musk
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Im getting kicked from server (high risk account)

signal lagoon
#

Wouldnt mind a server roll back a couple hours before i got raided

odd musk
odd musk
fallow yacht
#

any eta? i wanna put in upkeep b4 bed so i dont decay 😭

warm lily
#

so are we gonna be able to play today or

surreal furnace
#

ahhh always on the days off that this stuff happens 🙁

fallow yacht
#

why tf did i decide to play rusticated instead of moose damn

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now im committed to hitting reconnect for the next few hours over and over

cold gyro
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RIP my upkeep lol

signal lagoon
#

@fallow yacht

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How you know ob?

fallow yacht
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Through a clan i created 30 years ago on battle.net lol EwR

signal lagoon
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shi thats my boy

fallow yacht
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hahaha tell him you ran into darkknight he will know me for sure

signal lagoon
#

i know you lmao

fallow yacht
#

what lol

signal lagoon
#

add me back rq

lavish lichen
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is trio still down all good if so i was just curious

latent cargo
#

Yo is US Trio Thursday down for you too @lavish lichen

spice ferry
lavish lichen
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thats all good ty!

latent cargo
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Awesome

lavish lichen
latent sequoia
nimble rune
#

deadass put the servers back up now or else.

lilac onyx
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shits been down for almost a hour n half

fast jacinth
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why is it down?

lilac onyx
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crazy work

simple panther
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.

tranquil girder
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us medium still isnt up for me im cooked

worldly ferry
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Finally a server that doesn't have p2w vibes.... now hopefully it's decent

mint bone
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when i open rusticated premium in rust this appear (Banned: Chargeback #121751)

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what does it mean??

worldly ferry
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Dude I just shit myself when I died

odd rover
#

is it still down?

brave auroraBOT
#

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

lilac onyx
#

actually ridiculous

topaz silo
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👀

lilac onyx
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why does it keep going down

topaz silo
latent sequoia
#

Why r us servers down again

spice ferry
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they are not

arctic basin
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@spice ferry we keep having issues connecting to EU premium medium from the US, is it due to the US server host??

polar rose
fathom heart
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having issues conecting to US main

spice ferry
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some players got dropped from US Servers, i assume it is still due to the networking provider of the host

toxic roost
spice ferry
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but we will need to investigate what is going on

fathom heart
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roll back please!!! was fully inventory doing a metro

polar rose
latent sequoia
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cant connect to medium

steel gate
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ADM why can´t my friend and i enter the game in rusticated trio thurday us?

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failed to parse favorite server endpoint prim us moose gg

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because that appears to me

fathom heart
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tf is this server

acoustic dock
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im in

fathom heart
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farming an hour to give all my inventory to a naked cause server disconnect me

devout kiln
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are all yall east coast too

toxic roost
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yep

polar rose
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Loading in ty support team 🙂 (nvm)

devout kiln
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u going get timmed out

polar rose
toxic roost
#

L host 💔

chrome summit
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Hopefully you guys get some compensation from your host because it was so laggy for me yesterday I had to be the base...person...and today I got DC'd mid raid 🙁 Unfortunate lack of consistency for a fresh wipe.

winged vale
#

Yaaaaaaaa on

dull snow
#

US Premium Long down. What are the chances my dead body and kit will survive?

spice ferry
#

Ongoing maintenance by the networkorking provider is causing disruptions for players on the US East Coast.

polar rose
dull snow
polar rose
toxic roost
dull snow
#

I think I'm finally connecting now

toxic roost
#

same. jk

polar rose
dull snow
#

Never mind, keeps failing

arctic basin
#

yup

native wharf
#

i left my roof door open before it kicked me 💔

dull snow
#

For a minute I thought server was wiping and it threw my entire internal calendar off

toxic roost
#

must be a major server provider i see a lot of servers missing lol

arctic basin
#

not only that, but it affects us connecting from us east coast to EU servers

winged vale
#

Yaaaaaa apura la raja

toxic roost
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finally loading in. nvm again!!!!!!!! got real close though

pale junco
#

Help adm , server down

arctic basin
#

ETA please???

winged vale
#

How much longer do we have to keep waiting? We've already been trying to connect for half an hour during the sermon

steady cypress
marble onyx
#

muestra las teticas

winged vale
#

yaaaaaaaaaaa pendejo,andate a la escuela deja el juego para los grandes,abri los ojos o te estan dando en la raja

steady cypress
#

wuajajjajaja

winged vale
#

ya pero sin foto no quema cuh pa la otra

steady cypress
#

con esa foto ql no quieres ni salir de la casaa, pareci maraco hermano askjdhasd hacete ver

ancient shard
#

y el sv

winged vale
#

ta lindo tu foto con tus perro,aver pajin si te sacas unas con unas perras

dusky isle
#

Every time I try to join rusticated it says “connection attempt failed” I can connect to other servers. I loaded in this morning 5M later I crashed and haven’t been able to load in since or it says “timed out”

lost relic
#

alguien sabe como arreglar el error de fallo de conexion fallido?

winged vale
lost relic
steady cypress
#

alex capita, vendes pack??

signal lagoon
#

Why has this server had problems all day?

winged vale
#

siiiii pero con tu vieja

arctic basin
dusky isle
#

US MAIN for me

violet garnet
#

im in

winged vale
#

te bajo el precio,por ser hijo de mi amante

lost gorge
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so i verified game files and it allowed me in

signal lagoon
arctic basin
signal lagoon
#

just saying

polar rose
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madee it in (for now)

dull snow
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Lost my kit (forever)

upper siren
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@steady cypress

toxic roost
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brooooooooo not again im outside of my base with a bunch of shit on me

native wharf
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r u deadass

pale junco
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again

signal lagoon
#

yeah literally

chrome summit
#

did y'all rent this host on Temu?

cyan mica
brave auroraBOT
# cyan mica https://steamcommunity.com/profiles/76561199382199783/ can you get rid of this c...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

signal lagoon
#

this shit blows

native wharf
#

i was buying fkn comps bro

toxic roost
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rejoin it worked

drifting arrow
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admin im stuck in outpst

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10 people blocking me in the corner

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im in rusticated eu main

vague kraken
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My body is glitched in the water, maybe in the foundation

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any admin on to help? Rusticated US medium

solemn wagon
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all the doors in my base disappeared, eu thursday trio premium

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why

tardy nebula
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Nevermind, found you

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seem to be fine now

vague kraken
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Didn't see your message, all is well, would have despawned by that time anyway

waxen halo
#

can an admin help me US solo?

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

torn flame
#

If you have been blocked from creating tickets then your ban is final and can no longer be appealed

brave auroraBOT
torn flame
#

No, once you're ticket blocked then your ban is final and can no longer be appealed

bleak oxide
#

when eu hardcore trio will be up?

rapid maple
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i think bugged

unborn cliff
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up eu hardcore trio

manic jay
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admins <

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? HC still down

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@spice ferry can u check HC eu please ?

spice ferry
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Hey, we are aware of the issue and working to resolve it.

manic jay
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Thanks ❤️

spice ferry
#

Trio HC is loading

worn kiln
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i cant sell fertilizer on rusticated eu main because ramp on vending machine.

marsh sleet
#

My friend can't log into your server or Discord, when trying to connect it says "Kicked: ISP Blocked: Attempting to use an ISP as a VPN is not allowed". At the same time, there is no VPN, etc. We have tried a lot, nothing helps. Is there a solution to this problem?

brave auroraBOT
lavish lichen
#

are the trio us servers down rn i got kicked out and cant rejoin

golden mural
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think so I cant join back either

lavish lichen
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ah sad i was roaming EYES

golden mural
#

same, might be back up im loading in

tough geyser
#

can i pls get unbanned on rusticated build servers. I cant make a ticket my dads acc. I will do the thing where u right i will not be racist on paper 1030123 times my id is 76561197983232861 plsplspls im crying 😭

sonic shuttle
#

any staff around for EU Trio thursday?

brave auroraBOT
spice ferry
#

we do not discuss bans in discord

sonic shuttle
brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

scenic jacinth
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@torn flame

manic jay
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is there no mlrs on hardcore servers ? Theres no car to use it 😄

wintry pier
#

any admin here?

outer pasture
fading orchid
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@outer pasture what is ui limit for eu 2x monday

queen fable
#

How does one go about saving a build, and being able to paste it onto another private server?

spice ferry
high slate
#

Admin

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

lofty copper
#

Admin

torn flame
#

Player

wintry pier
#

any admin?

dawn stirrup
#

Why ban admin

torn flame
hardy dew
#

Looking to duo or trio w someone w experience im fairly new to the game and am seekin help

viscid plank
#

@spice ferry hey mate im still banned from griefing after u said im unbanned

spice ferry
viscid plank
spice ferry
viscid plank
spice ferry
#

auth ticket timed out is not a ban

fickle rose
#

How to appeal a mute

brave auroraBOT
viscid plank
#

been happening for like a week

gray hound
#

hello, i just died in my base, i respawn insta and my body/bodybag is gone

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this is the second time this has happened can any admin come and have a look please

viscid plank
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@spice ferry how do i fix the issue

rocky coral
#

if my friend has a gameban on a different game, how long does he have to wait to play on RC servers? I couldn't find a specific timeframe on the website or discord

torn flame
#

Your friend would need to make the ticket

lament silo
#

Hello, can an online admin open the map and look at the snowy area on the Rusticated EU Premium Trio Thursday Wipe server? This guy is deliberately doing everything he can to unnecessarily throttle the game, and it's pointless. He's just causing unnecessary lag and dropping the server and players.

peak saddle
#

anyone know what the raid sim server is called cant find it

torn flame
fading crag
#

there is some guy thhat built a lag maschine in the creative server

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i have pictures he said 5k tesla coils but it doesnt work

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thx

shy tartan
#

Why does it only let me report every 60 minutes?

brave auroraBOT
barren linden
#

if my freind did not cheat and is still banned what to do

brave auroraBOT
torn flame
viscid plank
#

how to fix disconnected griefing message

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on build server

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@spice ferry still having same issue

ancient dragon
#

How do I submit skins for the server?

spice ferry
spice ferry
brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

ancient dragon
spice ferry
strange garden
#

No WL?

spice ferry
celest mountain
quasi steppe
#

Is us 2x vanilla Monday wipe 3:00 est

spice ferry
onyx sparrow
#

look at my ticket

weak minnow
#

guys why i cant join

#

they say couldn t download procedural__4000

spice ferry
# weak minnow they say couldn t download procedural__4000

Mismatched Server Files / Not Able To Download Map

1 - Press F1 and type console.clear
2 - Try and Join the server again (You will get the error still)
3 - Press F1 again and type copy
4 - Open a .TXT file and press CTRL + V
5 - Look for "Loading custom map" and there will be a URL next to it
6 - Copy and paste that URL into an internet browser
7 - locate your Rust "Maps" Folder (\steamapps\common\Rust\maps) and delete everything in there.
8 - Take the downloaded file and drag that into your Rust "Maps" Folder (\steamapps\common\Rust\maps)
9 - Restart Rust and you should be good!

Video Tutorial: https://www.youtube.com/watch?v=7YjoBlKavT0

YouTube
RobJ's Workshop
World File Outdated / Mismatch

http://www.rustmaps.co.uk/
On discord: RobJ2210#2553
All rights reserved

▶ Play video
opaque salmon
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d

visual oriole
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x

visual oriole
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1

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n

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o

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1

viscid plank
#

thats the error im getting

celest burrow
#

EVERYONE REPORT @lapis kite .us FOR SCAMMING PEOPLE, YOU HAVE PROLLY SSEEN HIS TIKTOKS. WHEN YOU ASK FOR A REFUND HE JUST BAND YOU FROM THE SERVER.

brave auroraBOT
# celest burrow EVERYONE REPORT <@449743966095540234> .us FOR SCAMMING PEOPLE, YOU HAVE PROLLY S...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

gleaming sonnet
#

Zabav i ticket support. you didnt give me a chance to say thank you!!!

umbral glen
#

What is the difference between eu main and eu long

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And eu medium

gleaming sonnet
#

well one is main one is long and one is medium @umbral glen

umbral glen
gleaming sonnet
#

thanks! next question

languid crescent
#

Can I buy lifetime vip for build serv

brave auroraBOT
languid crescent
#

Is there a way to get unbanned from tickets

limber quarry
#

How long should I wait to be answered?

limber quarry
#

@spice ferry

wind matrix
#

yo

spice ferry
#

Main has higher population cap

spice ferry
limber quarry
#

I love rusticated. The admins respond very quickly. Within an hour, they had already responded to me. Very good treatment from the admins.❤️

sacred geyser
#

how does one check their kd

lucid sand
#

Hello, could i receive help from a mod please???

spice ferry
spice ferry
lucid sand
#

Hey, my brother got banned from the server. His username is Musical Terrorist. We are'nt sure why he was banned.

spice ferry
lucid sand
#

Thank you

lament silo
#

My friend, it's impossible to tell who's coming and going at home. I told you yesterday, you said it was fine, but someone new is coming to the base every minute. With these guys, there are eight of them now. server EU Trio Monday # 257982 ticket ID

lucid sand
toxic moat
#

U guys have an admin somewhere false banning multiple people. fix yo shit or we switching to the better server of Rusty Moose

torn flame
indigo wing
#

If I win a raffle for queue skip do i need to do something to claim it? I also currently do ahve an active queue skip for that server, does it get added to my next month?

brave auroraBOT
torn flame
#

If you're blocked from creating tickets then your ban is final and cannot be appealed

torn flame
#

We do not discuss bans in Discord

indigo wing
torn flame
#

You already are, what's your last ticket #?

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Steam ID?

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We do not provide support in DM or VC, and we do not discuss bans in Discord. I'll look into the ticket block, but need your Steam ID

#

Everything looks correct to me. You're welcome to refer to your previous tickets for any information about your ban, it was explained to you. we won't be discussing the matter any further in Discord

indigo wing
torn flame
tidal cradle
#

Does global wipe also reset BP?

torn flame
viscid plank
#

anyone know how to fix disconnected griefing error in au build server

cloud seal
viscid plank
cloud seal
hollow zealot
#

yo, does bps wipe this force?

teal oxide
#

@hollow zealot i love ur vids

gloomy steeple
#

Yo guys, im on the build server trying to showcase my new base design, any chance someone could tell me how to hide the HUD resource cost in the top right! Thanks.

harsh harbor
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thinks its /hud

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or /hub

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well actually resorce one is in the middle mouse UI to hide it

gloomy steeple
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ah yes i see, thank you very much

hollow zealot
spice ferry
hollow zealot
undone dust
#

can someone please respond to my ticket on website plz i need help

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@neat hemlock sorry for pinging i just wanna play

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please @harsh harbor

harsh harbor
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brother @ me will not get you faster help

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wait until we get to your ticket

undone dust
fossil smelt
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https://cdn.discordapp.com/attachments/1402267660364025940/1412820028528787496/1.jpg?ex=68b9aeaf&is=68b85d2f&hm=3982e282c8a93dcded02516597f56c6fe4786d493eb4b2d1252fa9ee148fc788&
https://cdn.discordapp.com/attachments/1402267660364025940/1412820029308796938/2.jpg?ex=68b9aeaf&is=68b85d2f&hm=de6255be6d04059db3b3ac422965aa35a98ec3b950526b45af7e251247843b23&
https://cdn.discordapp.com/attachments/1402267660364025940/1412820029782884463/3.jpg?ex=68b9aeb0&is=68b85d30&hm=d6ae235c26c0c81159a26620e0903080c4d43729139189b0343d7bde73003733&

trim pine
#

eu-trio-thursday. What time will the server get wiped today? It shows 16:00. but there is a general reset at 22:00.

spice ferry
tardy nimbus
#

Do the servers go live as soon as the server update is live, or do you postpone it until the client update is out?

spice ferry
tardy nimbus
raw jacinth
#

Is it possible to see the new map on wipe?

spice ferry
raw jacinth
#

thanks bro)

plucky karma
#

Is this week force wipe?

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Thanks!

brisk atlas
#

How I can know my vip is active or not ??

brave auroraBOT
brisk atlas
#

Admins ?

split dust
#

where can i see premium servers, i cant find them?

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or are they the same maps as "same server name" non premium?

frank cypress
#

what happened to force wipe?

nimble cypress
#

Is it bannable for me to play on a new account? My last account got hacked but i dont want to be banned for being "too good" on a fresh account i just purchased rust on

brave auroraBOT
# nimble cypress Is it bannable for me to play on a new account? My last account got hacked but i...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

stone marsh
#

have somebody reply my ban Appeal

brave auroraBOT
stone marsh
#

admin?

#

what

#

dear admin,i havnt bad actions,why baned me?

swift rock
#

raise pop on eu main?

stone marsh
#

admin,you close my ticket,and i really dont know why im baned, plz tell me why

#

i want play this server with my friend

#

@night crest

#

@night crestplz help me

frank cypress
#

raise pop on medium?

hollow bolt
#

can i report a duo is solo server?

brave auroraBOT
# hollow bolt can i report a duo is solo server?

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

coarse moss
#

Why i can't join to EU mini games? just infinity joining server

viscid plank
tepid scaffold
#

it wont let me join the eu build serv

tough geyser
#

Is rusticated AU creative down?

torn flame
tough geyser
#

OKID

humble beacon
#

Hey guys any other server me and my team joins we have fine ping, on rusticated 2x we have 200+ and its unplayable

#

pls help

frozen eagle
#

do we have a estimated time until creative servers are back up?

mint pawn
keen hollow
#

are the servers down right now?

humble beacon
#

pls respond ticket

torn flame
torn flame
mint pawn
torn flame
humble beacon
torn flame
frozen eagle
#

turn it off and on again ❤️

keen hollow
#

okay sounds good just make an annoucement when they go back up please

mint pawn
tough geyser
torn flame
#

Unfortunately you'll have to wait for us to resolve the issue, pinging me doesn't do much

tough geyser
#

sory

shrewd lynx
#

can any admins help me im tryna get unbanned but i cant even make a ticket

torn flame
shrewd lynx
#

aw man i really like the server though

#

it was like 4 years ago

tough geyser
#

nvm it disapeared

harsh harbor
#

AU server is now fixed

#

we are just waiting on our dev to fix our multi server system

#

then US and EU will be back online

torn flame
tough geyser
#

👍

sour shoal
torn flame
sour shoal
graceful bobcat
stone marsh
#

@torn flame I really think this is a wrong ban. Could you please tell me what rules I violated that led to the ban

torn flame
stone marsh
#

sorry

#

wait 5min i will create a ticket

torn flame
stone marsh
#

@torn flameI don't understand. You didn't give me a reason for being banned, just told me that the ban wouldn't be lifted. I don't even know why I was banned

torn flame
#

Ban reasons are stated when you attempt to join the server. Again, we do not discuss bans in Discord

fading crag
#

are the creative servers for eu and us offline?

keen hollow
#

yes they are down right now ta of when they will be back up is unknown

torn flame
carmine pier
#

@night crest Sorry for the tag and thanks for answering my ticket.
But the leaderboard stats from other clans are updated constantly, is that still correct?

abstract cargo
#

guys i keep getting timed out from premium trio. anyone has a solution ?

slate monolith
#

Does the 2x Thursday shared bp wipe at 7pm or is battle metrics lying to me?

oblique lance
#

Admin help

#

is it possible to change Q skip i bought the wrong one😡😡

teal bison
#

can i get some admin help

topaz silo
vestal rapids
#

whats going on with the ping?

naive pewter
#

How can I appeal a ban?? Im not seeing a ticket for it.

brave auroraBOT
brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

lofty haven
#

is there any active admin there is sus player

#

greate

#

i am trying but login qr code not working

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

mellow walrus
#

My friend got banned for hacking after joining for 2 seconds, he was gifted the game yesterday, is there a way toun ban him from EU Main

brave auroraBOT
# mellow walrus My friend got banned for hacking after joining for 2 seconds, he was gifted the ...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

spice ferry
hallow condor
#

Why do I get up to 1000 ping every 2 seconds? My internet does not lag at any moment, but in EU premium Thursdays I always get these spikes

lean kelp
ember roost
#

nevermind

hallow condor
#

is there an admin that could help?

#

I have 1gb/s download and upload speed, 1ping. But today there's nothing but ping lag in EU Trio Thursday, it shows that I have 40 ping but then it suddenly goes up to 1k or 2k and its going like that every 5-10 seconds. Other games are running smoothly. Is there anything you can do from your side @admins

robust storm
#

Any chance an admin could look at my ticket ?

karmic sequoia
#

well thanks for nothing

#

There's no point in creating a ticket, you don't even stop to think about what I'm saying and you just give the first quick response to avoid it.

modest ruin
#

please check my ticket # 258658

vapid wing
#

@spice ferry can we speak ?

spice ferry
vapid wing
naive slate
#

I already spoke with your colleague and gave them enough explanations to understand the situation. Now it’s up to you to accept the consequences of your actions. We are not here to punish anyone, just to enforce the rules.

vapid wing
#

There are three of us. We're asking who we're teamed up with. You say you don't have to explain it to us.

modest ruin
#

It's not our intention to question you. There was no real teaming involved. You say you know what we're doing, but we really don't know anything. Is occasionally talking to our neighbors in a naked and voice talk teaming? We fought each other whenever we had a gun.

modest ruin
naive slate
torn flame
#

We do not discuss bans in Discord

modest ruin
#

Is this strong evidence? I'm genuinely curious. Do you think we'd insist so much if we knew we were wrong? Perhaps the ticket you opened against us is a misconception. Our neighbors have always been a contentious and toxic game. I don't mean to question you, but I believe we've been violated. Even if you don't explain, it's upsetting to encounter something like this on a server we love and work so hard to play. 🙂

torn flame
#

Feel free to read through your previous tickets if you may have missed the explanation. We do not discuss bans in Discord

modest ruin
#

I look forward to hearing from you again, admin team. Thank you for your interest. ❤️ pls examine again

vapid wing
#

Your friend @naive slate closed our ticket saying we don't have to provide any explanation. Could it be that they are friends with our neighbors in real life?

#

258659 my ticket number

torn flame
#

We do not discuss bans in Discord

modest ruin
#

Of course, I ask you to reconsider your decision one last time. Good evening... :/

robust storm
#

Fucking nice one GoodGrief , make it make sense, what your saying is just waffle

rancid garnet
#

In-game rules
All the above mentioned rules also apply to our in-game servers

1.No cheating, any kind of device/program/exploit that gets you an unfair advantage will get you permanently banned.
2.We do not allow you to have multiple RUST gamebanned alts. One is allowed if you have appealed this in a ticket.
3.No ban evading.
4.Playing with cheaters/ban evaders could get you permanently removed from our servers.

robust storm
#

Played the servers for years and think id willing be playing w a cheater, like genuienly the most stupid person i think ive ever spoke to

brave auroraBOT
# robust storm Played the servers for years and think id willing be playing w a cheater, like g...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

unique quiver
#

Yo does staff ban the entire team for association like rusty moose does when a cheater gets found?

brave auroraBOT
# unique quiver Yo does staff ban the entire team for association like rusty moose does when a c...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

torn flame
unique quiver
torn flame
unique quiver
torn flame
#

Tickets are done in order of creation, thanks for letting us know

unique quiver
#

Our entire area is expecting to get offlined by them tonight so just letting admins know in case we get off and most likely go hop on a separate server

upper sundial
#

AU creative lagging like crazy because of this guy

image.png
tough geyser
#

There is some dumbass lagging the shit out of AU creative his IGN is bug

spice ferry
light nest
#

how do u get the purple name

dark cradle
#

quick question how do i quit a subscription to a server ? im not sure how to do it on rusticateds website

spice ferry
dark cradle
#

appreciate it! i was just blind lol

limpid zinc
#

i've never cheated in my fkin life, you guys banned me for no reason and you also never respond to my question. what is the exact reason of my ban

brave auroraBOT
# limpid zinc i've never cheated in my fkin life, you guys banned me for no reason and you als...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

limpid zinc
#

I just want to play with my brother guys

#

i'm boutta crash out

scarlet tree
#

I've always played fair, but I was banned and refused to be unbanned for no reason. Why should I suffer because of you?

solar drift
#

is there an build server dc?

scarlet tree
#

@pine grotto

#

Why did you deny my unban request if I'm playing fair?

torn flame
#

We do not discuss bans in Discord

solar drift
scarlet tree
#

Why was my ticket closed without explaining the reason for the ban, even though I'm playing without any third-party programs?

#

@torn flame

#

I'm an old Rasta player, I have paid add-ons and skins, and I have an open profile. What's wrong?

#

@spice ferry

torn flame
torn flame
unique quiver
#

@torn flame Remember how i was asking last night about that team? 3 of them hard toggled when they raided us

open lagoon
#

why do i have to give my steam account to start a ticket

torn flame
#

Then you'll need to wait for a response from the admin who's assigned to your case

#

They will respond as soon as they are available

#

What's your ticket #?

#

No your ticket #, not ban ID

#

Your ticket has been open for 8 minutes

#

You'll need to wait for a response from your banning admin

#

Before today, the last ticket you made was 2 years ago

lime helm
#

Hello, I have already submitted a VPN whitelist ticket. Could you kindly check and process it when you have time? Thank you! # 259045

VPN Whitelist - No Server

brave auroraBOT
lime helm
#

I have 2000+ hours on rust

distant patrol
#

can someone respond to ticket, thanks 🙂

#

how long do i wait for a response? do i need to do something else? never got banned for association so i dont know the process, pleasures of joining new groups 😄

distant patrol
#

@torn flame EYES

torn flame
distant patrol
torn flame
#

No, you'll have to wait for them to respond, since they are the one who has the most knowledge of your case

distant patrol
#

alright thank you.

torn flame
#

No problem

median acorn
#

OK but say sorry

spice ferry
distant patrol
#

you can make a ticket and expect 1-3 working days for a response

runic niche
#

i made my ticket but my ticket is closed can u check one more time? you can check my profile

#

plz 😂

#

and i want to know the requirement that i cant meet

spice ferry
mellow ice
#

I was asked to join the server from your resident IP so that I can check if your account is Whitelist eligible, so I did my duty
Can you check it again?

idle quest
#

Is there any way to remove the "resource cost" thing in the corner of your rusticated creative servers?

idle quest
brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

gleaming blade
#

How long till eu premium long wipes? Monthly

tulip plume
#

cet # 259159

spice ferry
#

an admin did react to your ticket within seconds...

tulip plume
#

Okay, im not a rusticated player just noticed they moved after rustaf_ied b*an

quasi fjord
#

i made a ticket 2 hours it said adminstrator would come forwarded and my ticket got closed due to inactivity

spice ferry
quasi fjord
#

but it said adminstater owouldu take it over but okay

potent oasis
#

how long would i take if i sent a ticket its been 30 minutes. just curious thanks in advance

torn flame
potent oasis
#

wire nut can you look into mine if you dont mind sir

torn flame
potent oasis
#

i am not happy with the mod i got and the ticket I made he didnt read my message and skipped me

#

with all due respect I hope to get this issue resolved please. kind regards

torn flame
potent oasis
#

259253 that is the number

torn flame
potent oasis
#

its not fair

#

i joined a random group on this server. i had never assoiciated with these people ever

torn flame
potent oasis
#

alright i understand wirenut but may i have have another chance please

#

in my ticket it says i get 3 strikes. i didnt get 1 .

#

some random people invited me to their team and I get banned for no reason. and the admins do nothing nice

dire goblet
#

hey i f7 what i believe to be a cheater, is there a way to make a ticket as well or does f7 suffice

brave auroraBOT
# dire goblet hey i f7 what i believe to be a cheater, is there a way to make a ticket as well...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

potent oasis
#

i love this game i love playing this game. i love having fun on this game. and now i cant due to it not being my fault

torn flame
dire goblet
dawn tulip
#

You all should look into tickets longer than 10 minutes for instance last night we reported lol on us long to yall after he killed entire team floating in air yall closed tickets in less then 10 min f7 banned him in 22 min this has happened alot w rustacated

brave auroraBOT
# dawn tulip You all should look into tickets longer than 10 minutes for instance last night ...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

spice ferry
severe olive
#

hi i have one question why i cant save my base on your build base?

muted sequoia
#

Are there allies allowed? on eu trio monday

spice ferry
weak minnow
bitter heart
#

admin he is shoting with eoka rapid EU TRİO MONDAY G12 pls check fast

#

please admin check fast

#

he is raiding eoka rapid

dawn wharf
#

i cant connect to server it says connection atempt failed

spice ferry
silent hinge
#

why cant i log in with steam on the rusticated minigames website to add a build in game?

hard ocean
#

i hermit crabbed into this decaying base, i put down a tc and put farm in it. removed the farm to let it decay, and it hasn't lost any hp. why is that?

torn flame
hard ocean
torn flame
steady agate
#

How do you cancel subscription? I have been trying to cancel for more than a year now, tried emailing you guys and even canceled my card twice and it’s still taking payment from my card. I quit the game about 3 years ago.

spice ferry
past oxide
#

76561199373995067 HEY ADMINS U SLEEP? HE IS BRO USSING CROSSBOW LIKE A 1000METRS HEADSHOT ONE BULLET. MAYBE U CHECK THIS PERSON? EU 2xVANILLA

#

сервер для долбоебв ясно всем похуй админы лдолбоебы

pine grotto
lethal peak
#

bruh

odd geyser
rancid garnet
simple swallow
#

why on long i cant watch cams or set smart alarm

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

torn flame
stuck anvil
#

i cant make a ticket either since i just did for the vpn whitelist

brave auroraBOT
random ibex
#

Hi, I would like to ask how long it will take for me to get a response in ticket?(about the vpn whitelist)

brave auroraBOT
fallen niche
#

Are there any admins that can help me

spice ferry
#

depends on the problem

fringe yacht
#

how i can get to the exchange vendor machine in outpost, complicated to reach it (what kind of witchcraft is this)

vestal bison
#

Is the Kazakh language supported in your north?

distant spade
#

where are the admins on rusticated US long Premium

tardy nebula
#

mostly all around you and in your base

#

🙂

minor tulip
#

How can I activate god mode?

mental fjord
#

Hello admin can i talk wit you

spice ferry
#

sure

mental fjord
#

Can you come vc1 room pls

#

Admin

#

Admin

#

i show you a teaming video

spice ferry
#

we do not offer support in DMs/VC

lilac geyser
#

how much max have slot medium?

brave auroraBOT
# lilac geyser how much max have slot medium?

Each server type has a set amount of slots. Our Main servers push the max amount of slots we can based off performance. Our trio servers do not go over 500 players at this time.We will not raise the slots and ruin the overall experience. So please do not ask. We understand the server may have a queue. Asking will never result in more slots.

misty pecan
#

can u check my ticket please ticket number 259742 i just banned now from eu trio

#

@spice ferry please check ticket

strange garden
brave auroraBOT
# strange garden cheater

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

gilded lynx
#

do you have online admin in trio trhusday in horse farme safe zone one player use macro its afk we cand buy anyting in h11

waxen pollen
#

au sandbox is down

topaz silo
#

ah you already saw in general

#

sorry for the extra ping 😅

stuck anvil
#

@topaz siloexcuse me can you help me with a rather obscure issue

topaz silo
stuck anvil
brave auroraBOT
topaz silo
#

Do you mean manually banned from our servers

stuck anvil
#

@topaz silo i got auto modded can u check dms i cant send screenshot in here

topaz silo
stuck anvil
topaz silo
#

glad you could connect :)

stuck anvil
tropic atlas
#

Is the Rusticated AU Creative server down?

torn flame
tropic atlas
#

ooh thankyou so much 🙂

torn flame
#

No problem

gilded loom
#

where do you create a clan name?

spice ferry
gleaming basin
#

i cant log into rusticated website with my steam account when i try it says error so icant buy vip

brave auroraBOT
high plank
#

Hey all of a sudden ive been banned from all rusticated servers and I have no idea why can I appeal from my ban?

brave auroraBOT
clever idol
#

I can't log into the server, when I try to get into the server, I get an error, the attempt failed or disconnected

torn flame
gusty fern
#

so i was trying to buy skip queue on the website using crypto, and copy pasted the details asked for, apparently your website didn't count fee with the payment. And now my skip que not activated due to $1.20 short and I can't send that because mini withdraw amount is $10. is there a way to solve it aside?

brave auroraBOT
half badger
#

I have queue skip, it worked earlier and not its not working

#

now*

quick yarrow
#

LF1 for a 200 pop trio server it be litty im 2800 hrs 30 yrs old

fast hatch
#

please admins review tickets

torn flame
main shoal
#

I vanished from the leaderboard

fading crag
#

just a questin : what is causing when i place or remove something randomly boxes or beds or turrets or shopfronts just randoomly get destroyed

#

pls i wanna know i want to design the interior of my base

sonic nacelle
#

Any admin on eu trio thuersday can see me

#

Im bugged and i cante move

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

jovial swift
#

Ho c an you make a clan?

twin pier
#

Hello why am I banned on the EU Premium Medium server when I haven't played here? Banned: Hacking #158714

brave auroraBOT
# twin pier Hello why am I banned on the EU Premium Medium server when I haven't played here...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

lean dust
#

So i am currently on ur build server. I was building my new base. So i swapped from base to base the whole time. The once that i had saved. all of a sudden i couldnt switch anymore. Then i relaunched the server. Now all my builds are gone all my saved building aswell. Pls pls help me

#

I have everything back idk how but it works again

pallid mural
#

Anyone admin here ı report full rage cheater

brave auroraBOT
pallid mural
#

I created a ticket but the cheat is incredibly alienating to the ingrained players. I want an urgent investigation.

spice ferry
#

current response times for tickets is <5min

subtle relic
#

I am stuck in water treatment on US thursday trio can I make a ticket for that?

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

atomic sun
#

@rancid garnet

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

flint wave
#

What is premium server? Thanks

torn flame
# flint wave What is premium server? Thanks

What Are Premium Servers?
Premium servers require players to have at least $15 worth of Rust inventory items. Only your RUST inventory counts. This includes:

  • Weekly skins
  • Building skins
  • Item packs (Frontier, Arctic, Industrial Lights, etc.)
  • DLCs (Sunburn, Instruments, etc.) do not count towards the $15 requirement.

This system is designed to help reduce cheating and enhance the overall gameplay experience.

To refresh your account status after purchasing items, click on the PREMIUM tag on the server list, it should pop up a menu, there you will see your name, premium status, and a refresh button.
https://support.facepunchstudios.com/hc/en-us/articles/25840924689693-Premium-Servers

These are our premium servers:
US Trio Thursday
EU Trio Thursday
US Medium
EU Medium
US Long
EU Long

Facepunch Studios
Premium Servers

To access Premium Servers, your Rust Steam inventory must be valued at $15 or more. This includes items from the Permanent Store, such as building skins, décor packs, and hazmat skins, as well as a...

mystic holly
#

Im banned for unidscoled reason please admin help

simple prism
#

check my ticket us main

fossil basin
#

hello again,i asked for a help about the gamebug that i am having,i have everything researched but i cannot craft some of the stuff and i cannot even research it cause it says i already have it,you guys already said you sent it to facepunch but still no update after a day.

#

this is very frustrating cause i cannot progress into the game,previous wipe it was fine,everything was showing normally but now i cannot do anything,i want to put up turrets and etc and i cannot craft wind turbines.

topaz silo
fossil basin
#

it is also like for individual servers too,like for instance long 3 rustafied it's working fine,here no.

north birch
#

I need report hacker

brave auroraBOT
# north birch I need report hacker

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

soft thicket
#

How much days cost ban ( for association ) ?

fading crag
#

it says it on rust

fading crag
soft thicket
fickle lark
#

does the server have stats

spice ferry
storm plume
#

yo is dark on rn

fresh yoke
#

I have a 4080 super and this giant zerg that keeps getting people banned are dropping frames to 25 on US Main

pallid night
#

@rancid garnet Hi, my ticket closed due to inactivity and I have my response for your reply

#

I didn't realize someone would respond so quick so thanks for the fast reply

pallid night
#

New ticket: # 260463

ocean ether
#

why does eu main have a que with 150pop..

tall grove
#

Why is there a queue on premium long with 150 pop???

north birch
fickle lark
#

why main has only 150 pop and 50 player que

normal abyss
#

I'm not happy.

crude gull
#

more than an hour in queu...is this a joke?

ocean ether
#

65 player que on a 150 eu main server, good job way to kill the server 👍🏿

spice ferry
#

okay manually raised the pop cap

brisk karma
#

main down

restive eagle
#

hello, I cant Craft anything, its bugged. can someone help me with this issue

spice ferry
restive eagle
safe ferry
#

why dont u just restart ur game

topaz marsh
#

what does /sil do and the box sorter?

plain zealot
#

How do I add people to visit their buildings?

#

@left stratus @outer oyster

torn flame
warped wedge
#

@rancid garnet

#

@harsh harbor

#

They put iron under the banker base, that's why I can't open it, please help

#

@rancid garnet plshelp

torn flame
warped wedge
#

They made a banker base in the game, friends, and they put iron on it. We just started the game, we can't open it, can you delete it from the game? It's 3 boring steps.

#

If you warm up to me in the game, I will tell you my game name is boring

#

I am writing admin from the game, please help

#

@torn flame

torn flame
brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

warped wedge
#

PLEASE IF IT'S JUST ONE TIME I AM NEW TO THE GAME THIS IS NOT A CHEAT @torn flame

torn flame
magic mirage
#

i dont understand how i get banned for ban evading when ive never been banned in the first place. i just bought a brand new pc from the store today and come back play for a couple hrs and then u ban me it doesnt make sense. ive been playing rusticated for years now and never had an issue i dont understand. can i have some explanation maybe instead of just closing my ticket?? im willing to answer literally any question to get me unbanned

brave auroraBOT
torn flame
magic mirage
#

im sorry i tried and u closed my ticket with zero reasoning

#

didnt know how else to contact u

torn flame
#

Reason was given before it was closed

magic mirage
#

it just says info didnt match or something like that can i get like a further explanation i dont understand how im jsut randomly banned thats all

#

i was willing to give every bit of evidence you needed too but u just closed it after u sent a random account

magic mirage
#

the only thing i can even think of abt that account would be me randomly teaming with them on a server but even then the name is completely different and i still dont get the ban evading part

torn flame
#

We do not discuss bans in Discord

agile rain
#

I won the raffle for Rusticated Eu trio monday, how do I know it's gonna be active?

spice ferry
agile rain
#

Thank you < 3

nova tiger
#

please help

spice ferry
nova tiger
#

theres a cheater in my game hitting impossible shots and were boutta lose everything lol

brave auroraBOT
# nova tiger theres a cheater in my game hitting impossible shots and were boutta lose everyt...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

mental temple
#

admin

#

me saco del server y me metio cola

coral shore
#

Banned: GB #157313

#

I requested a VPN and exited the game to enter the game with the VPN exitlag and when I pressed enter the server I got banned. (Banned: GB #157313)

brave auroraBOT
topaz silo
coral shore
#

ok

acoustic ibex
#

1

gaunt spoke
#

how do u get a mini on the build sever

gusty belfry
#

why cant i get skin request to work

#

it says "/skinrequest is not a command"

torn flame
plucky tundra
#

Can I Have The Role As President? It Is What The People Know Me As. - President Ronny H. Howard

gusty belfry
torn flame
empty gorge
#

@rancid garnet i cant open my ticlet on web why?

torn flame
steady swift
#

please can someone look into my ticket

#

how much time will it takes to someone see my appeal

brave auroraBOT
torn flame
empty gorge
torn flame
empty gorge
#

just empty

empty gorge
torn flame
steady swift
#

how can i get my dis id ?

torn flame
steady swift
#

thanks i really appreciate you

torn flame
#

No problem

empty gorge
torn flame
empty gorge
#

this page doesnt ope

torn flame
#

It's working fine for me and I'm seeing no reports from others with this issue

olive sentinel
#

where is the au build servber

torn flame
open tusk
#

Someone please look at my ticket i didnt do anything wrong

wheat fulcrum
#

HI @here
got banned somehow yesterday in the night (today actually)
Whats the procedure? I see no reason for banning
Probably a mistake

open tusk
#

jax what you banned for

torn flame
open tusk
#

Sounds good

wheat fulcrum
open tusk
#

@torn flame how long will it take for the appeal

brave auroraBOT
supple salmon
#

@brave aurora @torn flame #260753 ticket

torn flame
brave auroraBOT
#

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

muted raft
#

do cheater bodys get removed ?

brave auroraBOT
# muted raft do cheater bodys get removed ?

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

pastel mason
#

cheater

brave auroraBOT
# pastel mason cheater

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

errant verge
#

hello dear

#

my friend get banned someone can help me

inland rivet
#

omer make a ticket

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

errant verge
#

IDlOT SERVER

crisp light
#

I have a quick question if there is any admin available

rocky mango
#

Yo

finite orchid
#

Guate ez ban

topaz birch
#

Hello
Can u help me pls

#

My teammates and I were unfairly blocked for suspected foul play. You can check our computers for cleanliness.

finite orchid
#

Do bases gets removed after ban?

topaz birch
#

Why do the admins ignore my teammate, who filed an appeal on the site?

brave auroraBOT
dawn lynx
#

When I try to save a build my other one deletes and all my progress is gone how I fix that

spice ferry
quaint badger
#

Could you please take a look at this ticket? #260896

#

@spice ferry

topaz birch
#

It's funny to watch how the admins don't rush to figure out the situation, but just ban me and my teammates without any evidence. So even after the appeal, they drag out the time so that the desire to return to the server disappears. Apparently, one of the admins ran into our trio and his ass burned off when he ran into skill players. Well, let's keep in mind now how much they dislike skill players on rusticated.

brave auroraBOT
spice ferry
boreal comet
#

Medium went down, any info?

untold kiln
#

Can someone from the stuff tell me if there is any possibility to get my and my teammate stuff back which was lost due to fight against cheater which is now banned?

brave auroraBOT
# untold kiln Can someone from the stuff tell me if there is any possibility to get my and my ...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

untold kiln
#

i don t want to report anybody

untold kiln
brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

unborn dagger
torpid urchin
#

admins please do something about au sandbox

prisma needle
#

Are the wipe times uk time or cest?

burnt hemlock
#

I need some technical support from an admin like its complictad trough a ticket

spice ferry
waxen zodiac
#

Only timet out game

hollow herald
#

Could you please check the ticket? I've been waiting for 40 minutes.

verbal silo
#

Can admin help me? I am blocked from making tickets? I want to make appeal

brave auroraBOT
versed hamlet
#

can someone help me i got banned for toxic behavior

spice ferry
versed hamlet
#

but its making me sign in?

#

hey i started my ticket

sturdy flower
#

Hello. Can you set the EU trio Thursday wipes server to 600 people? Thank you.

warped hearth
#

@torn flame #261095

humble heath
#

On the US Mondays server where is the honey vender. I see it at outpost on the map but I can not find the guy who buys.

ashen zealot
kind mural
#

how do i get purple chat ?

torn flame
polar rose
#

Can we get our kits back from lebron and elmo

torn flame
fathom sleet
#

what benefits do you get by linking your accounts?

brave auroraBOT
polar rose
brave auroraBOT
# polar rose can you at least tell me where you guys banned him at. like id like to try and g...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

torn flame
torn flame
fathom sleet
polar rose
#

cant believe you watch someones wipe get ruined. you have the power to fix it and do nothing. thanks for the support

torn flame
fathom sleet
torn flame
# fathom sleet and how do you use them?

Box sorter should just have a sort button on it, and furnace filler should either have a fill button, or it automatically inserts the right amount of wood, something along those lines

fathom sleet
neon patrol
#

I keep timing out every 2 mins on EU medium

dense rover
neon patrol
#

yeah if i fly my mini its fina get cooked

kindred saddle
#

it keeps crashing for more than 30 seconds, even though I have a good internet connection. I've restarted my router, computer, and the game itself, but nothing seems to work.

vital moon
#

can some1 check ticket # 261234

grizzled rivet
#

how can i learn why did i get banned?

spice ferry
verbal silo
#

@spice ferry can u help me, icannoit make tickets

#

please give me a chance to make a ticket

spice ferry
verbal silo
topaz silo
brisk adder
#

confused why half the radio stations dont work on US Long 🙁

I also wanted to double check... my bot keeps violating the chat filter mostly for the use of other languages (translation attmepts between team mates) as well as discord pushes into game that I cant figure out why theyre violating chat filter but are... is this going to cause issues for me? XD Dont want to get banned or chat restricted automatically bc the bot keeps violating something

crimson light
#

wsg hamers

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

heavy trellis
#

wait why did I get perm muted on US trio haha

brave auroraBOT
gusty ore
#

thank you @full comet #goat admin (:

spice ferry
muted sequoia
#

Can you get banned if you bypass the n word in the ingame chat?

spice ferry
small sage
#

Why does my stash placed in my base despawn?

sharp hull
#

I was banned from the server for no reason on my account kago. Banned: Hacking #140547

brave auroraBOT
# sharp hull I was banned from the server for no reason on my account kago. Banned: Hacking ...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

sharp hull
#

I was banned from the server for no reason on my account kago. Banned: Hacking #140547

tropic dagger
spice ferry
unkempt elm
#

Why was I permanently muted?

brave auroraBOT
# unkempt elm Why was I permanently muted?

Are you requesting an unmute? If so, please note that we do not unmute unless the mute was in error. Not knowing the rules is not an excuse. If you believe it was an error, make ticket using #🎫︱create-a-ticket and let us know what you said that got you muted. If it wasn't an error, please do not try to argue as you may get banned.

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

coarse cloud
#

does rusticated foundation wipe cheater bases

brave auroraBOT
static dune
#

i create a ticket and no one anwser me

#

nice staff mens

#

please check the tickets

static dune
#

men 30 minutes with the ticket and no answer men

indigo wing
#

Quick question on a server with team limit

#

can i let a guy in my airlock to do a trade?

tired prairie
drowsy plank
#

Э

full oasis
#

any admins to check out # 261491

torn flame
#

Tickets are done in order of creation

quartz furnace
#

Can an admin help me

#

on rusticated us main

fathom oar
#

anyone know how to fix

#

i press join on the au creative and it says disconnected

brisk adder
#

whatsup with the super restricted chat filters? like 'midnight' being banned in chat? Theres lots of stuff my rustplusbot tries to push through that gets blocked by this over zealous automation

mild turret
#

how do i link account

brave auroraBOT
mild turret
#

how do i get purple name in game

ivory badge
#

i can't play with my friends bedwars i dont know how we creat a game !

final stump
#

admin write me in pm pls, i need help

spice ferry
final stump
spice ferry
#

Unfortunately, we do not interfere with gameplay and are therefore unable to fulfill your request.

void obsidian
#

is bedwars no more??? yall had the best one and we can no longer play it. unless im doing something wrong

green forge
#

were wanting to play bedwars but cant rn why is that?

woven fjord
#

How do I see the pop on the servers

steep burrow
#

on the build server and it will not let me change or build anything on my base

limpid whale
#

look at my ticket

umbral roost
#

yo guys

#

i typed g in chat for a free base and it muted me for 2 hours please unmute me im (dcm)ypherblaze

brave auroraBOT
mint veldt
#

Hi, I got banned for no reason. Can you please check ticket # 261777 ?

woven fjord
#

yo i just verified my discord thingy with my steam on the website but i still cant sort my boxes

spice ferry
woven fjord
#

how do i like confirm it then

rare bronze
#

how do i make a clan

dusky ingot
#

I have a previiously hacked steam account from 600 days ago am I allowed to play if its only one and not my fault kinda?

brave auroraBOT
# dusky ingot I have a previiously hacked steam account from 600 days ago am I allowed to play...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

devout rose
#

how do i get back to the ticket i made

rare fractal
visual mauve
mortal tapir
#

Looking for 1-2 man 6k hrs + snowball , We are 12k/10k hours

lofty haven
#

does exitlag consider as vpn?

brave auroraBOT
polar tiger
#

how to start a bedwars server oh my god

polar tiger
#

@humble ivy @rancid garnet

#

i asked this shit like a month ago and still havent been told

humble ivy
#

?

polar tiger
#

how do i start a bedwars server

polar tiger
#

@neat hemlock @outer pasture @tardy nebula

#

@uneven pier @uneven pier

white hawk
#

THANK YOU

#

yall fucked it up

polar tiger
#

fix the bedwars idiotsa

latent snow
#

@humble ivy are you or any admins on right now

humble ivy
stone obsidian
#

bro i already made a ticket i need an admin

lean seal
#

Hello i’m searching a duo to play this wipe

#

I have +2k hours

covert patrol
#

Where is the EU creative?

spice ferry
#

if you can not see it please use the direct connect

spice ferry
atomic vault
#

I got banned? what did i do i wasnt even logged in the whole day. How can i talk to an admin?

low prawn
gritty copper
#

@naive slate Seria posible hablar contigo por privado o algo?

naive slate
naive slate