#🆘︱support

1 messages · Page 80 of 1

winter bear
#

3 hours and no response on ticket ):

spice ferry
#

ban appeals take longer since they go to a specific admin not the next available one

civic wolf
#

Any admin on us trio? I put a ticket in but they are curretly playing

torn flame
winter bear
brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

spice ferry
#

please do not call suspected cheaters out in public channels but report them

hasty island
#

I made a ticket, anyway I could talk to support in a vc?

spice ferry
#

we do not offer support in VC/DMs

livid nexus
#

can anyone explain why our base just despawned

spice ferry
#

...

livid nexus
#

my team8 already did

spice ferry
#

you got a reply within 6minutes...

wind onyx
spice ferry
wind onyx
violet gazelle
#

#🆘︱support what did i do to get banned on rusticated, it says through assosiasion but i have nearly only played solo on this server, my name is SOLO 3 or the electrician, i am no longer banned as of 2 mins ago but what did i do. i am genuanly curious

thick panther
#

ôûàâûàôûà?

noble python
#

hello I got banned for hacking and I'm not even hacking. I was plaing on 2x Tuesdays Vanilla

brave auroraBOT
# noble python hello I got banned for hacking and I'm not even hacking. I was plaing on 2x Tues...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

silk crown
#

im on a build server and whenever i click right click it switches my material

harsh harbor
#

F rotate is on in your middle mouse settings

#

turn it off or unbind flashlight to rightclick

silk crown
#

thanks brother

pliant token
#

Whats the eta for ticket response?

low gazelle
#

Did this server just wipe? Does it sell kits or what i see huge bases already

unborn owl
#

does anyone know if there is a button/bind or chat command for symmetry?? i am tired or having to go in and manually turn it on and off

safe cipher
#

yo

safe cipher
#

any admins on?

#

can u check my ticket pleaaseee # 204583

grizzled olive
#

@cunning bone If i was hacking, i wouldnt care about getting banned and wouldnt keep trying to appeal over and over. pls open ur eyes man

brave auroraBOT
# grizzled olive <@194082135194337281> If i was hacking, i wouldnt care about getting banned and ...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

solid shore
#

POV: got cheated on rust for 8 hours straight top 5 experience

brave auroraBOT
solid shore
safe cipher
brave auroraBOT
#

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

safe cipher
#

THATS MY BOY JACK

uncut fossil
#

i just got a cheater banned is there anyway i can get my blue card back that he took

brave auroraBOT
# uncut fossil i just got a cheater banned is there anyway i can get my blue card back that he ...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

abstract leaf
spice ferry
#

please do not call suspected cheaters out in public channels but report them

dire dove
#

i need help on the build server

#

helppppppppppppppppppppppppppppp

#

your not answering my ticket

rocky coral
#

needadmin pls

keen vector
#

approx how long does it take for a response to a ticket

rocky coral
#

admin pls come ticket #204720 is the ticket number getting camped from the aimboter know eu main thats not normal he just aimbot for fun

brave auroraBOT
# rocky coral admin pls come ticket #204720 is the ticket number getting camped from the aimbo...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

spice ferry
#

please do not call suspected cheaters out in public channels but report them

lone sand
#

how can i report a hacker when theres a 60 min cooldown?

brave auroraBOT
lone sand
#

my report just got accepted, but theres a new hacker and i can report every 60 minutes

turbid dagger
#

can i like get a ticket for my ban appeal instead of taking a full 60 min every time i need another answer

brave auroraBOT
turbid dagger
#

maybe i cant u bot until 60 min. idk why even close my ticket GK until i can say what i want or we can have an disscusion abt this

true quiver
#

You have multiple game banned accounts. Its against the rules. Find somewhere else to play

turbid dagger
#

gay ass

devout kayak
#

my boat wont let me open the fuel storage

#

pls help

#

@true quiver

strong flame
#

is there any admins i can talk too

true quiver
true quiver
true quiver
#

Are you able to sit in it?

devout kayak
#

while it had fuel it was working but i couldnt turn it off or access the fuel storage

true quiver
#

Yeah I don’t know that bug or how to fix it. Google might have some info

devout kayak
#

okay thanks for ur help

lavish nest
#

how to make your base not delete on au sandbox

iron valve
#

how do i launch a lobby for helicopter training like im going insane

gray glade
#

i'm in na trio thursdays and my character is stuck in the elevator at outpost, took forever to get here, any way an admin can get me unstuck please?

ashen grove
#

i need a poo

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

strong bluff
#

ur au builder server is cooked

lucid shell
strong bluff
#

cant open the menu to claim plots or set up symetry

weary crest
#

please respond admins lots of people mad in the chat rn

undone notch
#

au sandbox is cooked

spice ferry
spice ferry
# undone notch au sandbox is cooked

if there's an ongoing issue, Killa will fix that as soon as he can. For the meantime, please use the EU or US minigame server. They have a build section too and you can load all your builds in there.

weary crest
#

we cant open the settings menu

undone notch
weary crest
#

hopefully you can get it fixed quick

weary crest
#

thanks admins for fixing it have a good night

dim grail
#

a laggy server with terrible administration, I will never play on your server again, let alone buy a VIP,

brave auroraBOT
limber rampart
#

Just wanna say I appreciate the admins here ❤️

tender atlas
#

PLEASE

#

need an admin

grizzled olive
foggy sentinel
#

i logged on to the US mini game server and it still showing my steam username for several years ago when. i played last, and if i join a friends party, it says “downloading” in the top right and won’t pull me into any of the mini games he joins/ wont pull him into ones i join

strong flame
#

the most usless admins in the world omg

limber beacon
#

is it bannable if two trios are planning to raid you or do they actually have to raid u to be banned

torn flame
torn flame
strong flame
#

bruh

#

but for real thoe i need somone to ban a cheater

brave auroraBOT
strong flame
#

i have already made a ticket

torn flame
#

Considering that there are no open cheater reports, I assume your ticket was handled

lusty dock
#

how long dose it take normally for a ban appeal

brave auroraBOT
spice ferry
lusty dock
#

bru i got banned becuse they siad i was hacking and all i did was changed internet i was on the server for like 5 min

brave auroraBOT
# lusty dock bru i got banned becuse they siad i was hacking and all i did was changed intern...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

sudden crag
#

on eu trio mondays, there is a guy holding a vending machine, refuses to get off, can any1 help with that, or its just how it is

heavy wasp
#

yo this shit stuiped i got banned for hacking and i got banned for making appeal bc my brother and me have the similar account name. Plus im fucking trash at this game and got banned for hacking that so fucking dumb

brave auroraBOT
# heavy wasp yo this shit stuiped i got banned for hacking and i got banned for making appeal...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

cobalt schooner
#

how do you demolish on the build server?

red horizon
# devout kayak my boat wont let me open the fuel storage

getting that problem many times these days on RC europe trio thursday, dunno if it s a server bug or a rust bug!
never seen it before! i drive the boat for a min or some then it bugs completely, it won t let me access fuel storage or turn on/off boat!

empty cape
#

How do I request a VPN whitelist? What conditions do you need?

brave auroraBOT
rugged pilot
#

VPN

brave auroraBOT
old oak
#

Did Eu Main crashed?

young sigil
#

whats wrong with eu main

dreamy plume
#

whats wrong us treo?

spice ferry
spice ferry
dawn hollow
#

Please unstick me on US Medium. My sleeping bag spawns me , and I am stuck

dawn hollow
#

already did thank you

dawn hollow
#

Thank you for your hlelp!

spice ferry
#

im not sure what you want to be done ?

dusty vortex
#

what time does US 2x wipe?

gleaming sable
#

can an admin check my ban appeal, I think someone banned the wrong Pancakes

brave auroraBOT
spice ferry
#

i can reopen your ticket if you give me the number

spice ferry
#

open

gaunt wolf
#

why am i stuck at 7 players in queue

wispy peak
#

can someone check my ticket pls

torn flame
torn flame
solar coral
#

@spice ferry

#

CAN U HELP ME?.

solar coral
#

205193

hearty shale
#

hey long shot but i now awaited 3 total hours and everytime I get into loading into the world on the 2x Monday wiped today my games crash any way a mod wanna help a brother out 🙂

#

it just sucks because i don't ever actually fully load into the game so the 5 min protection doesn't work 😭

inland viper
#

@torn flame Can u look at my ticket 1 more time

robust sedge
#

jesus crist answer my ticket

#

theres 2 teams allied camping us

inland viper
#

Can I get help #205226

empty cape
brave auroraBOT
rugged nexus
#

:3

sour sequoia
#

Hey admin trio monday Man hacker help me please hacker nickname ceznow

brave auroraBOT
drowsy sequoia
#

Hello i want to know if trio eu monday is of?

iron timber
#

eu trio monday perc666 with aim
ban him fast!!!!!!

solemn trench
#

anyone know how to fix the downloading world issue where it doesn't load and stays on 0.0%. It puts you back on the server profile and says couldn't download level: CreativeAutogen

fallow stump
#

what time zone do the thursday 2x vannila wipe?

spice ferry
brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

granite helm
#

pls banned

spice ferry
#

please do not call suspected cheaters out in public channels but report them

granite helm
#

I've informed you, but no one is responding, and we're about to be called!!!

tribal hornet
#

The administrator hacked me

brave auroraBOT
# tribal hornet The administrator hacked me

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

undone notch
#

whats the entity limit for a non primum player on rusticated sandbox au

tribal hornet
#

Can the admin keep an eye on this private account?

spice ferry
#

please do not call suspected cheaters out in public channels but report them

tribal hornet
#

This hacker is so arrogant. 1v7

brave auroraBOT
# tribal hornet This hacker is so arrogant. 1v7

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

brave auroraBOT
torn flame
faint jasper
#

Trio monday has some full auto eoka hacker

brave auroraBOT
torn flame
faint jasper
#

Dont know the name, just hear him

nocturne imp
#

I am currently trying to request a ban appeal and am blocked from submitting one on the website. Is there another way to do this?

brave auroraBOT
torn flame
shut lark
#

i want a refund of the renew of the vip in the solo server, i didnt know it renew automatically

brave auroraBOT
torn flame
solar mantle
#

guys why did my rust turn blue

#

like whole screen just turned to this blueish tint

safe cipher
#

do u guys have access to know why someone has gotten eac banned if it happened on ur server

spice ferry
#

that is not information we would share

safe cipher
#

yeah but it’s my friend and he did absolutely nothing wrong and he just is confused and has been trying to contact facepunch and eac

violet prawn
#

soo. rusticated.com creative is broken as hell... keep getting lagged out and errors like (unable to build because of legacy shelter)

#

can someone fix this shit please?

viscid pewter
#

Can I get an admins help

#

@admin

midnight axle
#

can i get a admins help as well please

novel ermine
#

need a ban on rusticated 2x monday vanilla

blazing mountain
#

Any admins know if there is any rain on 2x vanilla servers

faint dragon
#

can somone plsease check my ban appeal # 205483

brave auroraBOT
cloud frost
#

What is wrong with the us creative server 1.) earlier the like anti fly hack would keep poeple in one spot 2.) when i try to build anywhere it says blocked by legacy wood shelter????

brave auroraBOT
# cloud frost What is wrong with the us creative server 1.) earlier the like anti fly hack wou...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

violet prawn
#

Seems the creative server is shitting on it self. We cant remove or place anything for 2 seconds without it lagging or spamming us with: antihax messages or saying that u cant place anything becayse you are blocked by legacy wood shelters. The rubber banding is also more common now since changes have been made from last time. This was always my to go server when i made new designs... but thats not possible with its current condition.

night knoll
#

Trio Monday just went down like 80 pop and I’m one of the players that can’t connect

maiden moat
#

yeah its horrible bro

paper python
#

What's wrong with the ping of EU Trio Monday?

slim grove
#

just manage server plz

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

torn flame
torn flame
tribal hornet
#

I found another cheater, and I'm booked!

brave auroraBOT
# tribal hornet I found another cheater, and I'm booked!

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

hybrid lintel
#

what hour wipe the server eu trio thrusday in spain?

spice ferry
frigid sequoia
#

owner? hurry up with my ticket please(Base grubber)

river terrace
#

how long for a avg ticket response?

torn flame
lone sierra
torn flame
lone sierra
torn flame
lone sierra
#

thats why i just typed here i cant create a ticket

torn flame
lone sierra
#

i cant open the website im not getting any error just loading

#

i can link my steam acc, i didnt play this server for like 2 months

brave auroraBOT
torn flame
lone sierra
#

yeah can i get help from discord??

lone sierra
torn flame
spice ferry
uncut lagoon
#

hello guys is it any way to see the map for tomorrow or is for VIP ones? In the case it's possible i want to know where I can see trio thursday map

brave auroraBOT
outer helm
#

LFG to snowball with DM me i have 11 k hours

spice ferry
slow gulch
#

can an admin get on the us thursday wipe there 4 players running around together

opaque axle
#

Any admins on that can review and answer my ban appeal? im trying to join for the first time

brave auroraBOT
ionic walrus
#

Couldnt Download Level. Creative Autogen (SSL CA Cerificate Error)

tribal hornet
#

I have a question. Can I play?

#

I'm on the ticket, but they're saying I don't have enough evidence, and this guy's a guide dog hacker who knows exactly where I am, regardless of cover and terrain. What proof should I present?

brave auroraBOT
# tribal hornet I'm on the ticket, but they're saying I don't have enough evidence, and this guy...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

torn flame
# tribal hornet I'm on the ticket, but they're saying I don't have enough evidence, and this guy...

We wont be able to catch every cheater in the moment right then but, we document and take notes of what we find. We hold our evidence requirements to a high standard and we must be conclusive in our evidence for us to take any action. This may not agree with all users but it is how we keep ourselves consistent and accountable.

If you think they're cheating, keep reporting them. Take clips of new interactions with the player and submit them in your tickets (this shows us it's not just spam reporting) and we will continue to check on them

tribal hornet
#

Got it. Thank you, admin

forest thorn
#

Hello, which pop media takes the server 2x us thursday? And what days does it start to "die"

torn flame
forest thorn
torn flame
forest thorn
#

Can you see me as a content creator tag?

torn flame
forest thorn
#

Ok ticket open

uncut lagoon
#

the wipe is at 16:00 on trio thursday madrid hour? or london hour?

spice ferry
uncut lagoon
gloomy nebula
#

Is anyone from support online?

spice ferry
#

yes

crimson gust
#

what time is the wipe for EU TRIO MONDAY server?

spice ferry
minor nimbus
#

there is vip to skip the line

brave auroraBOT
topaz parrot
#

how to invite a friend to your creative mode?

slim stream
#

I bought vip but the queue does not pass

torn flame
slim stream
#

I m waiting

#

where is the store adming i m bought but i m waiting 10 minutes ago can you help me pls ?

torn flame
slim stream
#

my steam id 76561198334148524

torn flame
slim stream
pliant sentinel
#

when buying a que skip does it work for all rusticated servers or just the one u purchased it for?

torn flame
pliant sentinel
#

W p2w

#

anyone know a fix to rust being stuck on recieving data

torn flame
brave auroraBOT
#
Verifying Integrity of Game Files to Fix the Issue

Common issues such as getting "Authentication timeout", EAC errors or game constantly crashing can usually be solved by verifying integrity of your Rust game files and then restarting your computer.

Follow these steps: (also shown in a gif below)

  1. Close your Rust
  2. Navigate to your Steam's Library section
  3. Right click on Rust
  4. Click "Properties"
  5. Navigate to "Local Files"
  6. Click "Verify integrity of game files"
  7. Wait until the process is done
  8. Restart your PC as doing this helps to fix a lot of other Rust issues you may be experiencing

You can find this and many more frequently asked questions in the #906746902723305472 channel

pliant sentinel
torn flame
pliant sentinel
#

yeah thats what i thought but its been 30m

torn flame
pliant sentinel
#

ye so verify NEEDS a restart? no chance to verify while on a game

brave auroraBOT
torn flame
pliant sentinel
#

okay ty man

wide oar
#

disconnected:eac: Authentication timed out (1/2) how could i solve this problem??

brave auroraBOT
wide oar
#

disconnected:eac: Authentication timed out (1/2) how could i solve this problem??

#

i tried verifying / deleting easy anti cheat/ deleting rust and download again but i keep getting the same problem

brave auroraBOT
# wide oar i tried verifying / deleting easy anti cheat/ deleting rust and download again b...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

#
Verifying Integrity of Game Files to Fix the Issue

Common issues such as getting "Authentication timeout", EAC errors or game constantly crashing can usually be solved by verifying integrity of your Rust game files and then restarting your computer.

Follow these steps: (also shown in a gif below)

  1. Close your Rust
  2. Navigate to your Steam's Library section
  3. Right click on Rust
  4. Click "Properties"
  5. Navigate to "Local Files"
  6. Click "Verify integrity of game files"
  7. Wait until the process is done
  8. Restart your PC as doing this helps to fix a lot of other Rust issues you may be experiencing

You can find this and many more frequently asked questions in the #906746902723305472 channel

torn flame
willow panther
#

how do you share bps on us thursdays

wide oar
#

ill try

torn flame
unreal lava
uncut lagoon
#

u guys can connect now? it says client update but i don't have updates on steam

wild helm
uncut lagoon
#

i did but cannot update it :S

wild helm
#

close steam from the arrow bottom right of windows bar and later open it again

wild helm
uncut lagoon
#

now it worked, at the 3rd time closing steam

ionic walrus
#

since there was an update are bps wiped?

wild helm
light yoke
#

whens server back up main

wild helm
light yoke
#

its back? as in main

wild helm
ionic walrus
#

where do i see upcoming maps?

wild helm
#

before it wipes, so probbably you cant atm

brave auroraBOT
forest thorn
#

A

brave ingot
#

we live in a rock and i opened a garage door and cant close it/ pick it up because i forgot to put a code lock on it some1 help lol

wild helm
ionic walrus
brave ingot
#

metal ☠️

civic lava
#

does anybody know the eta for server to come back up?

rocky isle
#

cant connect have problem - world file outdated and disconnect
help me plsw

wild helm
brave ingot
#

its in the rock, so door frame right

civic lava
rocky isle
#

anybody help me pls

#

i cant connect

wild helm
wild helm
rocky isle
#

updated

wild helm
rocky isle
#

disconnected: world file outdated: procedural_4000 bla bla bla

#

after open scene and load prefabs

torn flame
rocky isle
#

do it

#

no problems

wild helm
rocky isle
#

I log in to other servers without any problems

ionic walrus
#

I cant see the build servers

mellow island
torn flame
mellow island
wild helm
opal sail
#

can i talk to an admin (blocked from making tickets)

spice ferry
#

we do not offer support in DMs/VC

opal sail
#

can i be unblocked so i can appeal my 3 year ban ❓

brave auroraBOT
torn flame
#

Look at your last appeal response, that decision stands

opal sail
#

wow

#

its like 3-2 years ago surely something could happen!?

torn flame
#

We do not discuss bans in Discord. Once you are ticket blocked, your ban is final and you can no longer appeal

versed nacelle
#

Can u increase slots on server been in q a hour

brave auroraBOT
# versed nacelle Can u increase slots on server been in q a hour

Each server type has a set amount of slots. Our Main servers push the max amount of slots we can based off performance. Our trio servers do not go over 500 players at this time.We will not raise the slots and ruin the overall experience. So please do not ask. We understand the server may have a queue. Asking will never result in more slots.

broken lily
#

So am i going to queue skip?

bold jetty
#

i hate

feral pollen
#

@torn flame can you help me im having the same issue i had last thursday i opened a ticket

#

kill ended up giving me vip but i lost it again after i payed for a month

brave auroraBOT
torn flame
prisma aurora
#

quick que

west yarrow
#

hey guys, i bought q skip for the wrong server... will they help me out or make me re buy it for the right server?

#

thank, already did. i was just trying to gain some hope lol

dapper raft
#

can i get a admins help

rugged frost
#

ive been waiting for 50 min for someone to help withmy ticket can nayone help me? steam ign Games Franco

west yarrow
rugged frost
#

yes

west yarrow
#

shit, that aint good

torn flame
forest thorn
#

hey man in 2x thursday How many can I get on the HUD?

torn flame
forest thorn
#

can't more than 12? @torn flame

finite glen
#

admin needed

torn flame
smoky marsh
torn flame
forest thorn
#

Can I use a VPN? I have a high ping, I'm from Brazil. @torn flame

brave auroraBOT
torn flame
forest thorn
#

ticket opened

#

With the clan table can I get more than 12?

torn flame
strange pendant
#

Regarding the Piku ban he took fuck tons from us. Any way we can know coords to get it back EU Thursday vanilla^

tulip vortex
#

no now shut the fuck up

wind dock
#

How long do I have until I get kicked for being afk if I have to go do something?

noble spoke
#

We have admins on the cheat server here.

brave auroraBOT
# noble spoke We have admins on the cheat server here.

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

brisk plaza
#

can i get an admin in my server with me please?

#

rusticated us main

wicked chasm
#

ok bot 1 tick sending that message right before me i see

misty ingot
#

Hello,

I wanted to address an ongoing issue regarding the sleeping bag/bed bug that I have reported multiple times over the past three months. This bug occurs consistently on every respawn across both the EU 2x Monday and Thursday servers, yet there has been no visible progress or resolution.

Could you please clarify whether this issue is beyond your control, or if it requires further escalation to Facepunch for assistance? The lack of communication or action on such a persistent problem is quite frustrating for the player base.

I would appreciate a clear update on the status of this issue and any steps being taken to resolve it.

Thank you.

brave auroraBOT
# misty ingot Hello, I wanted to address an ongoing issue regarding the sleeping bag/bed bug ...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

harsh harbor
dense dagger
#

whats the turret limit on x2?

glossy frost
#

looking to talk to a moderator or admin to discuss what is harassment or excessive toxicity

tough meadow
#

hey guys is there an admin on i need to talk about people teaming on a trio server

tulip current
#

@halcyon jungle

#

@spice ferry

tough meadow
#

@rancid garnet

tulip current
#

@neat hemlock

tough meadow
#

@outer pasture

tulip current
#

@uneven pier

tough meadow
#

@night crest

tulip current
#

Yes mikez gaming we need you

outer pasture
#

Quit pinging admins, Make a ticket!

tough meadow
#

we did but nobody is helping

outer pasture
#

When an admin is available they will take a look into the ticket.

tough meadow
#

yeah but we would like to get these people gone as soon as possible since they are teaming and just ruined our wipe

#

@cunning bone could you help us out with a ban please

sick crag
#

#🆘︱support i need an admin to help me with something in satelite dish on trio server

#

@outer pasture i created a ticket how would i know they see it

outer pasture
nimble sleet
grand garnet
#

when is the au build server coming back up

torn flame
grand garnet
#

damm ok

#

what happend to it

torn flame
grand garnet
#

ok

woeful nimbus
#

bruh can u mfs ac not run your servers off potatos

grand garnet
#

who much long do yous reckon it will take for the au build server to be up

somber citrus
#

I created a vpn white list ticket, but it says no server.
You haven't given permission yet?

brave auroraBOT
somber citrus
junior turtle
#

i ned admin blis

pseudo raptor
#

I put on the white list. When will you do it?

junior turtle
#

admin

cinder hamlet
#

EU MAIN CHEATER

brave auroraBOT
# cinder hamlet EU MAIN CHEATER

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

spice ferry
#

please do not call suspected cheaters out in public channels but report them

cinder hamlet
arctic herald
spice ferry
#

wrong DC

gleaming sable
#

can someone reopen my ticket, #205831

worldly ridge
#

/claim discord

wild helm
#

hello, there is 5 minutes grace period when you disconnect? on eu trio

thorny nest
#

Looking for team, swedish, got 2k hours age 21.

floral reef
#

can someone look at my ticket 206100

crisp oak
#

WHERE IS THE SANDBOX HURRY UP AND FIX THIS SHIT PLEASE

tiny python
#

where is the au sandbox

crisp oak
#

what team u playing with on vital today tyrone

dire ingot
#

Anyone gonna do anything about the blatant cheater on US medium? Names Aqua. report # 206116

brave auroraBOT
# dire ingot Anyone gonna do anything about the blatant cheater on US medium? Names Aqua. rep...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

worthy cairn
#

admin pls check ticket

wispy rock
#

they are soo obvious

#

him and his friend

dire ingot
#

they're just raging around with aks

torn flame
#

Tickets are done in order

opal pivot
#

HEY ADMIN!

grand garnet
#

bro its been fucking nearly 12 hours who isnt au build server back up

crisp oak
#

HURRY UP AND GET IT UP

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

ionic walrus
#

.

dry prism
#

when is the build server back up ????

floral hatch
#

.

brave auroraBOT
#

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

wicked chasm
grand garnet
#

who much longer with build server take to be up

trail steeple
#

what happen to au sandbox

twin lotus
#

CAN I TALK TO ADIM

#

IN VC 1

cunning bone
#

@visual trellis

past totem
#

any info when au creative will be back up and why it went down?

solemn hawk
#

Au server still down

harsh harbor
#

As mentioned before we are waiting for the hardware to be fixed we don't have a eta

dense dagger
#

will the tickets be looked at automaticaly ?

midnight lava
#

rip sandbox🙏

slender holly
torn flame
jade magnet
#

im banned from making a ticket on the website?

torn flame
ionic peak
#

where i can report a cheater?

brave auroraBOT
# ionic peak where i can report a cheater?

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

woeful nimbus
#

Guys can we all agree if build server aint up soon were jumping the admins

autumn pumice
#

i cant join the au server

#

any idea why like it just dosent come up already tried client.connect

woeful nimbus
#

Its down

#

Cuz they run there servers off potatos

autumn pumice
#

@molten rune says 73 ppl playing?

#

for the love of god please dont make me use ukn sandbox

woeful nimbus
#

Nah js use eu

naive sun
#

@torn flame # 206240 if you could look into these players that would be nice, six man, one is using ESP

torn flame
#

Please do not ping for this

naive sun
#

alright, tanks man

teal spindle
#

guys who konw banned ：Association #128623

#

I didn't even play on the server i just join one second and banned

dense dagger
#

Killa we need you to look into tickets, you do a WAY better job at it than others.

foggy night
#

are admins just non existent on these servers or what

thorny nest
#

Looking to play 5x / 10x dm me, got 2k hours age 21.

dense dagger
#

WIRENUT what made you think this was legit?

spice ferry
ionic walrus
#

One message removed from a suspended account.

spice ferry
ionic walrus
rotund ibex
#

why does the au sandbox not show up is the server down?

slender holly
#

yes for a day now

rotund ibex
#

when will it be up

#

its the only good au sandbox

#

@neat totem @neat hemlock @rancid garnet au sandbox???

rotund ibex
#

sandbox has been down for a day

strange yoke
#

Disconnected: Kicked: ISP Blocked: Attempting to use a ISP as a VPN is not allowed.

spice ferry
dense dagger
#

ceT

spice ferry
#

Thank you for your thoughtful criticism, only through detailed feedback like yours can we improve and become an even better place for our players!

wicked chasm
dense dagger
#

we made over 4 tickets

#

4th isnt even getting opened, we only won this raid cause they were shit at the game only know how to buy magic from youtube

grand nimbus
#

Can you PLEASE PLEASE PLEASE fix the AU sandbox? i just want to build man

dense dagger
#

How do I get banned from this discord?

simple forum
#

yo

#

can u unmute me on EU long i was just telling something to teammate and i get muted

brave auroraBOT
hallow yew
#

US Long - Lagging Like Crazy, Low Pop 🫣

ionic walrus
#

Can you guys fix the build server its pmo

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

vocal lintel
#

/claim steam

quartz rivet
#

I've already been verified on discord and I can't access the game to use organize trunk

molten escarp
#

is there any way that i can unlink my steam if i wanted to?

brave auroraBOT
molten escarp
#

not the answer to my question bot

spice ferry
molten escarp
#

i mean from rusticated

#

not that

torn flame
molten escarp
#

that just shows the steam group tho

#

i meant my steam account

wraith quiver
#

some administrator to ban a hacker

brave auroraBOT
# wraith quiver some administrator to ban a hacker

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

wraith quiver
#

I already got a ticket

bronze niche
#

how did i get banned in bedwars for greifing

arctic jolt
#

why when i try to make a ticket it says error when i try to login

#

any1 help

undone notch
#

when is au sandbox coming back up

marsh gale
#

can admin look at my ticket

full rain
#

lfg 750 hours

spring schooner
#

admin look at ticket?

spring schooner
#

i have waited 2 hours

spice ferry
#

ban appeals take longer since you need to wait for a specific admin

opal forge
#

ADMIN

spice ferry
#

PLAYER

opal forge
#

PLEASE I NEED HELP WITH MY TICKET # 206472

spice ferry
#

your ticket is 5min, we will get to it

opal forge
#

YES BUT IN 5 MINUTES THEY RUIN MY GAMING EXPERIENCE I NEED HELP PLS IT'S A HA -CK -ER

pale scaffold
#

admin why are the green cards not working on EU main? are you able to help at all?

woeful nimbus
#

AU IS BACK UPPP !!!!! 🙂

tawdry sky
#

sorry looking at ur rules if my mate has a ban and waits for his rust ban to be over can he then join this server even if he has a ban more recent on a dif game

spice ferry
spice ferry
tawdry sky
opal forge
#

WHAT'S THE POINT OF ME REPORTING A PERSON WHO KILLED ME FROM 70 METERS WITH 3 HEADSHOT AT 70 METERS AND HAS 1600 HOURS IN HIS STEAM ACCOUNT
VAC Banned
Trade
Community
3 Game Ban(s)
AND IN THE REPORT THE SUPPORT TELLS ME THAT HE HAS NOT FOUND SUFFICIENT EVIDENCE???

brave auroraBOT
# opal forge WHAT'S THE POINT OF ME REPORTING A PERSON WHO KILLED ME FROM 70 METERS WITH 3 HE...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

opal forge
#

WHAT'S THE POINT OF ME REPORTING A PERSON WHO KILLED ME FROM 70 METERS WITH 3 HEADSHOT AT 70 METERS AND HAS 1600 HOURS IN HIS STEAM ACCOUNT
VAC Ban
Trade
Community
3 Game Ban(s)
AND IN THE REPORT THE SUPPORT TELLS ME THAT HE HAS NOT FOUND SUFFICIENT EVIDENCE???

undone notch
opal forge
#

I HAVE THE EVIDENCE I HAVE 5000 HOURS IN RUST AND WHEN I HAD 2000 I DID NOT KILL WITH 3 HEADSHOT AT 70 METERS WITH AKM WITH THE FIRST 3 BULLETS FROM A MAGAZINE

topaz silo
#

We need sufficient evidence to ban someone - user submitted evidence cannot show enough information to result in a ban which is why we gather our own evidence when you report a user, and 3 headshots from 70 meters is entirely viable, I've hit better and I'm garbage

opal forge
#

BUT THE PROBLEM IS THAT THAT PERSON ENTERED MY AREA YESTERDAY AND HAS TAKEN OVER THE SERVER. HE WON'T STOP KILLING AND HAS 3 GAME BANS ON HIS ACCOUNT. WHAT MORE PROOF DO YOU HAVE???

topaz silo
#

That isn't evidence they are cheating, those are just things you find suspicious

opal forge
#

THEY SHOULD INVESTIGATE IT MORE DEEPLY AND NOT CLOSE MY TICKET LIKE THEY DID

topaz silo
#

Bans on other games can be for anything, we don't know, and aren't something that is considered for our servers.
Even if someone did cheat on another game that doesn't mean they are cheating on rust, conversely most cheaters play on bought accounts with only rust.

It is suspicious, but if a user is not cheating on our servers, and has not been banned from rust, then we have no reason to ban them.

#

Every ticket is fully investigated, we look into all the information we have available - and spectate them for a while, if there is no evidence found to justify a ban then there wont be a ban

opal forge
#

WHAT EVIDENCE DO THEY NEED TO BE ABLE TO BAN HIM??? THAT THE GUY FLYS OUT OR DOES FLIPS? HE'S NOT A STUPID MAN, HE PUT IT ON WHEN HE NEEDS IT, LIKE THE TIME HE NEEDED THE LOOT FROM THE ELECTRONIC BOX AND THEN HE TAKES IT OFF.

harsh harbor
#

Is your capslock key broke

#

Talk normal before I mute your ass

topaz silo
#

evidence that actually proves they are cheating :Z

half blaze
#

ssl ca certificate error only happens in rustcated when i try loading into the building server

#

why is the rusticated website flagged by my isp for being malicious

opal forge
#

NO MI TECLA MAYUSCULA NO ESTA ROTA YO ESCRIBO COMO YO CREA PERO NO OBSTANTE A ESO ME PUEDES SILENCIAR PERO ME ESTAS OFENDIENDO LO SABES? YO SOLO QUIERO QUE RESUELVAN EL PROBLEMA DEL HACKER ESO NOE S MOTIVO APRA QUE ME SILENCIES PERO BUENO ES TU DECICION AS LO QUE TE DE LA GANA

scenic comet
#

what is the keybind for destroy in creative???

last hound
#

how do i get to the store?

brave auroraBOT
cyan orbit
#

hey i need to get to bed soon for work any chance i could have my ticket followed up again <3

topaz silo
#

so prob the key you have reload bound to i'd assume

cyan orbit
#

hey monty can u follow it up pls :)

sacred isle
paper pebble
#

아이 씨발련들은 날 밴을 왜 먹이고 이기 이기 이기 그냥 운지해라 시발

#

그냥 ㄴㅇㅁ ㄸㄹㄱㄹ 이 ㅈ같은 외노자 새끼들아

feral arch
#

Elite recon raid me

surreal stirrup
#

how do i add friends / build with people

spice ferry
dusk tulip
#

eu trio server drop?

bleak patio
#

EU TRIO SERVER DOWN

#

PLZ RESTART :D

dense dagger
#

hello

#

ticket 206560 is not loading in for me, id like to know what admins replied but the ticket just wouldnt load

spice ferry
# dense dagger hello

The answer to your question was:" that's a normal game mechanic". If you destroy a TC it consumes up to 24 hours of upkeep and decay will only start after that is over.

dense dagger
#

ye i just got told tc was replaced

grizzled gull
#

@brave aurora

#

@halcyon jungle

#

@halcyon jungle

halcyon jungle
#

please do not spam @ staff

meager parrot
#

@halcyon jungle Pls why we were kicked out

lament nebula
#

admin
on eu main you banned YOSSI
how can we have our resourses back&
?
do we need to raid he's base?

torn flame
lament nebula
#

we raided him, thx

round bane
#

how long till a cheater gets banned i made a ticket

brave auroraBOT
river junco
#

do yall do unbann apeals?

torn flame
dusk stirrup
#

all rusticated players are freaky

river junco
#

admin join vc 1

#

pls

buoyant fable
#

pleaase

pale scaffold
#

dont open 2nd floor hes in

floral mauve
#

admin plz check ticket on us trio thursday, player 777

shrewd lynx
#

admin i need help

neon ingot
#

How exactly does the saving feature work in creative? my saves dont have previews or footprints and i cant post it in the base-browser

ionic walrus
#

One message removed from a suspended account.

#

One message removed from a suspended account.

exotic patio
#

@torn flame Hope we can make this work on force man again I’m sorry have a amazing night , just saw the ticket .

grizzled gull
#

@fair flare Why was I kicked out?

ionic walrus
#

One message removed from a suspended account.

ashen igloo
#

any admin on

#

there a guy lagging the sever

#

au

cyan orbit
#

i need help with my ticket pls

forest turtle
#

whens au sandbox going back up

brave auroraBOT
#

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

steep frost
#

How can I reskin building blocks in sandbox

cosmic ibex
#

Horita wipe eu trio monday

spice ferry
arctic island
#

admins I need help

spice ferry
brave auroraBOT
#

Servers in the US region are performing a daily restart. Please wait 5-10 minutes for the servers to be back online.

nimble ivy
#

t

outer pasture
#

I created a ticket related to VPN. Can you please check it?

brave auroraBOT
shy slate
#

yo whenever I try to buy VIP the checkout page is blank

brave auroraBOT
crimson sapphire
#

Wondering if my resolved ticket can be deleted by a admin so that it doesn't appear on the site or is that not possible?

spice ferry
#

no, we keep them in our database

crimson sapphire
#

👍

stone pollen
#

HI, I got raided in eu 2x mondays by a clan having a cheater. They just got banned and I have proof of them raiding me. can we maybe get our loot back? or ungrief atleast?

brave auroraBOT
# stone pollen HI, I got raided in eu 2x mondays by a clan having a cheater. They just got bann...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

lilac rune
#

Helpp que skip not working

misty ingot
# harsh harbor As mentioned before we haven't figured out the cause we doubt it's a facepunch i...

Hello,

Thank you for your response. I understand that identifying the root cause can be challenging. However, as this issue has persisted for several months and continues to impact gameplay, I was hoping you could provide more details on the steps being taken to investigate or address it.

If it’s not a Facepunch issue, could you confirm if there are any alternative fixes or workarounds being explored? Additionally, is there an estimated timeline for when this might be resolved?

Your insights and communication on this matter would be greatly appreciated by the community.

coral linden
#

i need whitelist vpn please

brave auroraBOT
vestal crypt
#

its not letting me make a ticket

#

never mind

cyan orbit
#

whoever the admin CeT is how do i find out the length of that ban?

#

u said over 150 how do i find it?

outer pasture
#

Look at your steam profile

spice ferry
exotic patio
cyan orbit
#

W admin

wet tusk
#

can i talk to a admin

#

i think i found a hacker

brave auroraBOT
# wet tusk i think i found a hacker

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

wicked chasm
brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

oak venture
#

Sorry to message you directly (Trio Monday NA Server)
I was a real jerk in the past and was banned from making tickets (Rightfully So Unfortunately)

tawny cloud
#

HELLO HES FLYING AND LITERALLY JUST KILLED ME

oak venture
#

😦

spare steppe
#

Is us main crashed? i cant get in

paper python
#

I can't join EU Trio Thursday as well

tepid pilot
#

can i get help with a ticket?

#

@topaz silo

tawny jackal
#

I would like to clarify the situation on the trio server, I have this situation: at first I played with some people then, I kicked them and invited others to the same house, is it possible to survive?

tepid pilot
#

can i get help w a ticket i keep getting banned for ban evading when i switch from my bad wifi to my hotspot. i have never been banned other then this.

misty ingot
brave ledge
brave auroraBOT
# brave ledge Sounds like ur a cheater

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

harsh tartan
#

does anyone know why my base just keeps dissapearing whenever i build in a rock formation?

tepid pilot
livid vector
#

does anyone know how to stop 2 triangle roofs from connecting

thick vector
#

bruh i got kicked with weapons roaming

spice ferry
livid vector
#

u are one smart man

fading crest
#

Eu 2x Vanilla monday check tickets rn plz

wet tusk
#

What does it mean when your ticket is closed

spice ferry
ember drum
#

a user by the name of kostgg is posting on lfgs and steals your steam account @harsh harbor

#

i got him banned from rusty moose, i know this because he stole my steam account, i have emails to prove it dm me if u need them @harsh harbor

wooden plover
#

admin pls check my ticket and ban this cheater # 207116

brave auroraBOT
pallid remnant
#

can somone admin help me pls,i get banned for nothing and i did a ticket

#

@brave aurora

wooden plover
#

admin why you dont banned this monkey with wallhack # 207116

brave auroraBOT
wooden plover
#

@cunning bone

tawny cloud
#

I have lost 5 AK kits to hackers on trio monday... made F7 reports and tickets on website to get them banned. Is there any way I can get my loot back?

brave auroraBOT
# tawny cloud I have lost 5 AK kits to hackers on trio monday... made F7 reports and tickets o...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

tawny cloud
#

One time I was tp'd to the hackers body.... only ever happened once. That hacker was on for four hours and it took me to submit a ticket?

pallid remnant
#

bro i took a ban on trio monday for noting guys pls

cunning bone
pallid remnant
cunning bone
#

not even if you submit a ticket

pallid remnant
#

i did

cunning bone
pallid remnant
#

can u ping another admin then plsi wait fir 1hour

cunning bone
#

if you have made a ticket , another admin will be helping you , if not , i will be back in few hours

#

other admin have their own life too, we are not a fulltime worker , we are volunteers

pallid remnant
#

yes i know bro

cunning bone
#

i am sorry, but it is new year, i got to go.

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

wintry sand
#

fix your server

thorn girder
#

AU sandbox crashed, any admins? 🙏

spice ferry
thorn girder
outer pasture
#

Where do I report nuclear users?

brave auroraBOT
# outer pasture Where do I report nuclear users?

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

fading cradle
#

Hello! I am playing on Rusticated Creative EU and there's a tile which gives huge fps drops. Can someone look into it?

fading cradle
#

There is a guy building some stupid things and you cannot use the plots around him because you get 5 fps.

spice ferry
sharp bluff
#

does f7 report do anything? reported multiple people with no punishment to them. last guy i reported has a ban on record, and friends with people who has multiple bans

brave auroraBOT
# sharp bluff does f7 report do anything? reported multiple people with no punishment to them....

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

spice ferry
#

please do not call suspected cheaters out in public channels but report them

brave auroraBOT
#

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

spice ferry
#

please do not call suspected cheaters out in public channels but report them

mild rock
#

he dont banned all time bro. i have proof

sharp bluff
hybrid echo
#

hq

pale laurel
#

how do i use the symmetry on the creative server

spice ferry
main ravine
#

how I can export my base to fortify?

warm torrent
#

sut

lilac rune
#

sos help me!!

spice ferry
#

that is a bit unspecific

opaque axle
#

Any Admins or moderators avaible?

golden lynx
#

bro can you guys fix your server cant even walk or build without rubberbanding or it not working

#

whole server lagging so bad

azure dragon
#

can i get white listed to use vpn

brave auroraBOT
brittle wharf
#

Can you see the map before the Server wipes?

spice ferry
terse granite
#

@spice ferry can u help me what the team ui on eu long long? i dont see it in the server info

misty ingot
# misty ingot Hello, I wanted to address an ongoing issue regarding the sleeping bag/bed bug ...

@harsh harbor Hello,

Thank you for your response. I understand that identifying the root cause can be challenging. However, as this issue has persisted for several months and continues to impact gameplay, I was hoping you could provide more details on the steps being taken to investigate or address it.

If it’s not a Facepunch issue, could you confirm if there are any alternative fixes or workarounds being explored? Additionally, is there an estimated timeline for when this might be resolved?

Your insights and communication on this matter would be greatly appreciated by the community.

harsh harbor
#

I don't have any further information for you

misty ingot
# harsh harbor I don't have any further information for you

I understand there may not be new information at this time, but as the issue continues to significantly impact gameplay, any updates—no matter how small—would be really appreciated by the community. If there’s any way we can assist in identifying the cause or testing potential fixes, we’d be happy to help.

Additionally, if there’s an approximate timeline for a resolution, even if it’s just an estimate, it would give players a better idea of when things might improve.

Thank you for your time and efforts!

harsh harbor
#

I don't have any updates, we tried fixing it for months. As of now we aren't spending more time on it. As of now it is how it is.

misty ingot
# harsh harbor I don't have any updates, we tried fixing it for months. As of now we aren't spe...

I appreciate the efforts that have already gone into attempting to fix this. While I recognize that no further work is currently planned, I’d like to ask if there’s any possibility of revisiting it in the future if more information or potential solutions come to light. It’s worth noting that this issue only occurs on two specific servers RUSTICATED EU 2X MONDAY and RUSTICATED EU 2X THURSDAY which might help narrow down the cause.

If there’s anything the community can do to assist whether through additional testing, reporting, or feedback PLEASE let us know! We’d be happy to help in any way possible.❤️

brave auroraBOT
# misty ingot I appreciate the efforts that have already gone into attempting to fix this. Whi...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

odd jay
#

Our neighbors played as a 3+2 team, then gave their base to their friends and left the server. Does that break the rules?

spice ferry
hoary nacelle
#

Assuming that I'll need to create a ticket to report issues with connection to a Rusticated server. No rush -- just wanting to let someone know that an issue exists. If creating a ticket is the preferred method, if someone could hit me with that little ticket react, i'd appreciate it, otherwise I can just share it here 🙂

brave auroraBOT
# hoary nacelle Assuming that I'll need to create a ticket to report issues with connection to a...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

rare solar
#

Is there any chance that a guy who is on your team gets caught and changes your codes and leaves? Can you give them back to us? @brave aurora

ionic ice
#

is 2x vanilla thursday lagging bad for everyone??

#

i got 400 ping 😦

pseudo moth
#

i got banned for hacking but i never played with cheatds

jaunty torrent
#

When does the us long wipe?

neon sequoia
#

i bought vip for Q skipn

brave auroraBOT
opal pivot
#

please admin ?

noble rapids
#

Hi, I had a friend is play in China and got vpn band is there any way to turn in an apple from me?

brave auroraBOT
spice ferry
spice ferry
spice ferry
opal pivot
#

tiket is already

#

can u check tiket ?

lethal shoal
#

@spice ferry fix build server connecting negoating conecting

hot zenith
#

My pc crashed while loading in ( i was loading not in queue) and loaded rust up again in like 40 seconds and i got back in the queue. Im not getting a 5min ahead time to skip queue from being thrown out of the loading.

brave auroraBOT
spice ferry
spice ferry
lethal shoal
slate lodge
#

when does rusti wipe

lethal shoal
spring pulsar
#

is there an admin?

oak thunder
#

when i try to join build server wont work

polar musk
#

when wipe?

brave auroraBOT
thick vector
#

wtf is happening eu main

#

keep getting timed out

sage solstice
#

eu trios is kicking me all the time cause timed out

sand sleet
#

where us server is located? i need info for NOPING!

orchid mica
#

516 ping fix

rose timber
#

guys im stuck the map is glitched pls tp me out my ingame name is leo

#

@admin

#

pls help me i have so much loot im stuck on a hill in desert

mighty marsh
#

76561199789370704 eu 2x rage cheater

brave auroraBOT
# mighty marsh 76561199789370704 eu 2x rage cheater

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

frigid crane
#

do the admins respond to there tickets

signal schooner
#

@halcyon jungle i accidently closed my ticket tabbing out should i create a new one, or could you please DM me?

frigid crane
#

@halcyon jungle how long to respond to tickets

opal pivot
#

nice tiket when is bann ?

sullen crescent
#

I NEED A ADMIN PLEASE

random charm
#

someone put me in handcuff trap and keeps reseating me in EU Long

wicked chasm
wicked chasm
sullen crescent
#

i already could fix my problem

full cloak
#

I was wondering when US Long wipes please ping me if anyone knows

hasty vale
tame fiber
#

Where is rusticated us build server why is it not showing up

runic elm
#

i want need help

river dagger
#

anyone speak spanish? im new and i want to learn how play this game

wicked chasm
brave auroraBOT
#

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

west sable
#

Hey can I get some help I accidently bought vip for us main instead of us thursdays

brave auroraBOT
feral crow
#

vpn is ok for play?

brave auroraBOT
twilit knot
#

i need help

wicked chasm
twilit knot
#

ready create ticket @wicked chasm

sinful topaz
#

if i try to link discord it says u have to verify discord first?

brave auroraBOT
vast rapids
#

Hey the servers are down due to a hosting provider change?

#

Whats the direct ip connect address for us medium

torn flame
vast rapids
#

niiice 199.xxxxx im loadin in boss

#

ah still loading but i see the dns change

hollow hemlock
#

where do i get into the server there isnt anywhere i can type in the direct ip address

torn flame
quiet path
#

Is there a punishment for a person for deceiving people and taking their homes and resources?

hollow hemlock
torn flame
torn flame
hollow hemlock
#

rusticated us medium

torn flame
#

Copy paste that

hollow hemlock
#

thank you it worked

torn flame
#

No problem

tacit sequoia
#

that did not work

keen totem
#

is the build server down?

dusty wigeon
keen totem
#

or can i get the ip

dense solar
#

Hey. sorry to bother but I can't create another ticket becuase it just got resolved. but the admin helped me fix my base because it was stuck in a rock and he left my top door locked and I can't leave my base. help pls

#

@torn flame

#

@harsh harbor can u come back please? xD Im stuck

harsh harbor
#

@dense solar Its the same code

#

That you used on your base

dense solar
#

thanks babe ❤️

#

BRUHHHHHH KILLA YOU COOKED ME YOU TPD ME AND MY OTHER BASE GOT RAIDED 😦

harsh harbor
#

You had nothing

dense solar
#

the shack I placed over by mining. it had my tier 2 and 50+ hqm and some lowgrade. 😦

brave auroraBOT
# dense solar the shack I placed over by mining. it had my tier 2 and 50+ hqm and some lowgrad...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

harsh harbor
#

ah rip

dense solar
#

its okay. thanks for the help anyways

pastel peak
#

need help

hardy ferry
#

i have an active ticket under the steam name darla

#

if a mod or admin can look into it.

true canyon
#

прошу узнать причину бана,тикет создал

worn thicket
#

Чкрль длится рестар

shadow bolt
#

Hey, can any moderators contact me i would like to ban a cheater, i have video proof and i would like to show it.

brave auroraBOT
# shadow bolt Hey, can any moderators contact me i would like to ban a cheater, i have video p...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

tidal raft
#

the minigames build servers are both rubber banding really bad - it's not connection related. can someone check out the servers please? US and EU are rubber banding

shadow bolt
#

how fast are the tickets checked?

cunning moat
#

Hi, I’m unable to post in LFG, is it a discord bug, or am I missing something?

full cloak
#

link

brave auroraBOT
scarlet plank
#

hello i was just banned for suspicious account???

#

@torn flame how can i not be truthful with you in my ticket

torn flame
scarlet plank
#

i do not

junior leaf
#

EU creative server down?

crisp oak
#

fix the au server

coarse sorrel
#

Bna evading #137233 wtf is that means?

#

I just got banned for nothing

torn flame
torn flame
junior leaf
# torn flame Might be restarting

ive not been able to join for about 2 hours now, just get negeotating connection forever and ive only seen pop go down from the 100+ it was

junior leaf
spice ferry
#

please do not call suspected cheaters out in public channels but report them

distant stirrup
#

When will eu creative be back up?

inner relic
last walrus
#

are the build severs down

sleek tangle
#

how to use VPN pls

brave auroraBOT
wild zealot
#

Au sandbox lagging hard

last walrus
#

when is the us sand box back up

flint wave
#

Negotiate connection still, any info when server working?

last walrus
#

its been like 50 wtf u mean 10

swift bluff
#

can i talk to a admin?

spice ferry
#

please do not call suspected cheaters out in public channels but report them

spice ferry
swift bluff
#

i wrote a ticket 🙂

junior leaf
#

Creative server still down?

faint jasper
#

Could one of you guys check ticket # 207717 when you can please 🙂

jaunty wasp
#

when creastive online?

cunning moat
#

EU Long Crashed

sand rose
sage solstice
#

why you didnt announce the server is gonna crash in the game chat???

spice ferry
last goblet
# spice ferry

who watches discord when playing? Should be announced ingame chat

gloomy flame
#

literally my teammates first response was, "why didnt they say something in global chat?"

last goblet
#

Also it was announced at 18;32 in discord and it crashed 3 mins later

spice ferry
#

This was an emergency maintenance by the server hoster. We had no more warning in advance.

tribal ingot
#

will there be a rollback?

glad ermine
#

uhhh why cant i connect

gloomy flame
#

im loading in

turbid belfry
#

what happened?

versed geyser
#

Give back my mini cuz they droped with the server when i fly to home, Eu Trio Mondays

gloomy flame
#

its back, and im looking for people asleep with kits

glad ermine
#

so are yall gonna fix where u keep disconnecting

pure kiln
#

It’s not back

turbid belfry
#

john is NOT back for mw

balmy sail
#

why is this server so booty

silent valve
#

bruh tf does it mean steam auth failed

crimson adder
balmy sail
#

ik right

pure kiln
#

Do I have to verify my files

brave auroraBOT
vernal kestrel
#

It's back now, sign in and out of steam

silent valve
#

yall deadass gonna make me get racist if i get booted again

turbid belfry
#

hooray

crimson adder
#

Server is loading @silent valve so just restart game quickly worst case and your good to go again

silent valve
#

thught i was going to have to drop it and just get banned

jade pasture
#

Yo doesn anyone know why i cant join rusticated build server? EU

hollow flare
#

soo whats up w the build server

woeful kraken
#

guys there is cheater in launch

brave auroraBOT
# woeful kraken guys there is cheater in launch

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

olive notch
#

why doesnt the eu build server work?

inner relic
#

One message removed from a suspended account.

reef carbon
#

hello is there any staff that could help me?

rancid loom
#

when will us be up

olive notch
#

admin?

reef carbon
#

Can any staff check tiket number # 207801

neon pond
#

Admin, can you check player on server Rusticated.com - EU 2X Vanilla (player name is メveqzyメ). He is playing very suspiciously. As soon as I respawn in the bushes, I immediately get shot through the bushes and trees, although I am not visible. (He have 150hrs in rust and Multiple game locks)

chrome cove
#

another crash?

little ice
#

Please holy shit can you buring back the eu and US build servers quick the AU one is 900000 ping for everyone

#

AU is getting DDOSed or something Its completely unplayable

harsh harbor
#

US wont be back for 3-4 days

#

Most likely

obsidian raft
#

What about EU 👀

tight lintel
#

will eu be fixed soon

frozen owl
snow hound
#

EU Creative is Up

naive thunder
#

yippy

novel walrus
#

fix AU rusticated sandbox its beyond cooked

silent basalt
#

The Rusticated AU Sandbox Server has been lagging immensely for about an hour and a half. The server pop has dropped from about 70 - 80 to 20 - 30 during this time. Please fix xx

novel walrus
#

^^^

silent basalt
#

thank you... fixed

austere meteor
#

Is it possible to create a ticket based from the combatlog ID?

torn flame
austere meteor
#

I made a ticket with the steam id which I though was the guy but I'm not sure. I sent a clip of him blatantly shooting L96 though multiple trees in the dead of night at 250m with but the admin said he could not find anything sus so maybe I got the wrong guy. I know his base location and combatlog ID only

torn flame
austere meteor
#

Well I survived...

#

Maybe an admin could check the base location for a steam id?

torn flame
austere meteor
#

Ok I will make a ticket real quick

#

There we go I created the ticket.

#

(My name is also Shingle in steam)

odd frost
#

Hello

torpid elk
#

@torn flame can you do something about this cheater on medium

brave auroraBOT
torpid elk
#

tons of people have reported him through the course of today and not a single thing has been done

turbid belfry
#

was there another crash?

torn flame
wicked chasm
wicked hornet
#

i need an admin, someone teaming with 5

thorny nest
#

Looking for one more to join me and another guy on 10x, wipes in a few hours 400+ pop. DM me 🙂

frigid galleon
#

please help me

#

there is a guy and I have a clip of him trapping me in handcuffs and I cant respawn

spice ferry
dry merlin
#

my friend got banned while we were offline

#

we did an appeal but still no response in 40 minutes

brave auroraBOT
dry merlin
#

may anyone help us to fix the issue cuz we want to play since 50 minutes

astral raptor
#

Any Admins free?

#

Any Admins free to support?

spice ferry
#

what do you need ?

astral raptor
#

trash pile is not despawning despite me clearing it so i cannot complete my compound

#

server restart or or something to fix it please on trio thursday

unreal lava
#

can someone play with 50 days old game ban on 2x server thursday us server? i cant see any rules of saying no bans udner certain days

spice ferry
unreal lava
#

i can make a ticket, so i can maybe see if it is or directly send u the link?

brave auroraBOT
fierce forge
#

@brazen robin can i get permission to use exitlag

fierce forge
#

@spice ferry dude i have 800 hrs not 300 why u closed my ticket

#

great now i cant create a ticket for an hour

spice ferry
#

🤷‍♂️

novel latch
#

I NEED HELP ADMIN

candid zenith
#

my friend cant wake up it says press any key to wake up anyone know how 2 fix ?

spice ferry
#

did they already relog ?

candid zenith
subtle ether
#

Hello can i talk with an admin ?

candid zenith
spice ferry
subtle ether
#

you banned a cheater after my report. did the base got destroyed and we can get our loot back ?

brave auroraBOT
# subtle ether you banned a cheater after my report. did the base got destroyed and we can get ...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

torn flame
manic abyss
#

@torn flame how long do tickets normally take i just submitted one and just curious this is my first time making one on this server

torn flame
#

Depends on the ticket

#

Usually pretty quick though

manic abyss
#

okay thank you

limber beacon
#

when force wipe

spice ferry
frigid moon
#

\

simple fiber
#

i want to report a glitch or smth in the rusticated au build server where my plot just decides to clear itself and destroy my whole base or whatever i built it to

brave auroraBOT
# simple fiber i want to report a glitch or smth in the rusticated au build server where my plo...

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

shut kindle
#

why is there no eu minigames shop cuz im trying to get vip for myself and i cant find the eu minigames shop

brave auroraBOT
bright otter
simple fiber
#

both

lyric oar
#

Played yesterday and now i get disconnected banned hacking wtf

brave auroraBOT
molten fog
#

how i claim the kit in game?

#

is X2 Vanilla server US

spice ferry
#

there is no kits

molten fog
#

and where can i have kits?

acoustic kelp
#

theese servers are shitty asf

#

getting frezzed out of nowere while building, unplayeble server