🆘︱support

[blissful nimbus]

it's a pity

I'm more interested in how he can disappear? you have quite large servers

[harsh harbor]

No idea, we autosave players bases with a autosave slot as well as have save history

it cant just "Disappear"

unless it wasnt saved

[rancid walrus]

There are no NPC in fishing village, can someone help?

[harsh harbor]

Rust bug, facepunch is aware

[rancid walrus]

But can it be fixed? i want to the quests

[harsh harbor]

No not much we can do right now

[blissful nimbus]

I saved it, of course, because then I showed it to my teammate and I definitely went into the saved files to load it

[harsh harbor]

Well with save history it loads all your old saves

so if it was saved

it has to be in one of the saves

[dim scroll]

Twice I waited in line for more than 150 people and twice it gave me a time-out warning.

[rancid walrus]

alright, thnx for checking

[blissful nimbus]

You see, I saved that house, but there is a new house there. The last house I built was 18 days ago, but saves from 3 days ago usually show the most recent ones. there's nothing left of this house

[harsh harbor]

Well going back and forth isnt gonna get us anywhere

if its not in your saves nothing I can do

[glad quarry]

It was my turn on q and my game crashed 😭

[blissful nimbus]

will ID help at home?

[harsh harbor]

Nothing I can do to track it down

if its not in your save

we dont have the data

the server reads from the database and we show all saves we have stored

[blissful nimbus]

saving the house is there, but the house itself is not there

[harsh harbor]

Then its gone nothing I can do for you

[raw agate]

i literally cannot build on the build server, whats the point of vip if i cant even build

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[blissful nimbus]

It’s a pity, I didn’t have time to shoot a video of that house to post it and they helped me how to adapt it. and he simply disappeared until that moment, if I had at least managed to shoot a video and could at least rebuild it

thanks for trying to help, good luck to you

[dawn halo]

how can my friend buy me vip? other servers i seen you just use their steam ID this one i dont see option to buy for other people

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[vale coyote]

I can’t even load into the server just says connection timed out every time before I even get in que

[vernal crescent]

hello dear mods, i create ticket from website and i dont wanna rude my english not good please dont missuderstand me but i need to be quick enter server

can someone check it i can sent ticket link too

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[vernal crescent]

thanks !!

[north trench]

can someone admin check my ticket pls
#159658

[tepid surge]

my inventory is glitched

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[twilit tangle]

why cant i place walls in the building server
high walls*

[glass glen]

eu trio monday, three npcs missing from C13 fishing village, the boat shopkeeper and both of the quest npcs

[harsh harbor]

Rust bug, facepunch is aware

[glass glen]

if one of the fishing villages are bugged is the other one also bugged

[harsh harbor]

idk tbh

its from the cargo boat hitting them and destroying them

[glass glen]

oh yea that fishing village has a harbor right next to it, the other fishing should be fine then

[timid stone]

Your Ticket
#159694
Aimbot 100%

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[sharp quartz]

Can't seem to load in the creative server "searching for lobby"

canceled and retryed prob 30 times after waiting prob a couple times for like 10 mins

[tired dragon]

why cant you place foundtions on au build sever

[north island]

why is it saying not enough space when there is

[tired dragon]

@harsh harbor

[spice ferry]

see pins

[tired dragon]

????

[spice ferry]

A lot of common questions have their answer pinned in this support channels pins so does "why cant you place foundtions on au build sever"

[dawn juniper]

can an admin message me i need help please

[spice ferry]

we do not offer support in VC/DMs

[dawn juniper]

ah okay how long do tickets take to get reviewed i have never been banned before ?

[spice ferry]

we resolve tickets within an hour on average, ban appeals take longer since they are donr by the banning admin

[hasty lintel]

can someone help when i right click i cant aim down sights or throw items

[torn flame]

have you checked your bindings

[rain dagger]

yo jack(admin)

@spice ferry can i get your help/opinion on something possibly in dms? pls

[spice ferry]

we do not offer support in DMs/VC

[rain dagger]

damn bc i made a ticket but i get closed and it’s understandable but i want like your opinion, there anything we can do bc my ticket can’t open i just made one and i wanna text you abt this problem i have

@spice ferry sorry for spamming but don’t respond can you atleast read my dm and lmk what you think please

[spice ferry]

no i can not

what was the ticket number, i can reopen it

[rain dagger]

159887 or 159871 @spice ferry

[rain dagger]

read what i said and please consider man it’s be a blessing fr @spice ferry

[spice ferry]

I have DMs off, I can not read them

[rain dagger]

just one chance look at my ticket number

[rain dagger]

@spice ferry look at my tickets pls 159887 or 159871 @spice ferry

[fervent pawn]

yo @spice ferry my 2 tickets have been closed 3 and 4 hour ago and i cannot make another ticket and i am blocked please help me

[split spruce]

Whats the ticket ID?

[fervent pawn]

159887 or 159871 i had 2

[split spruce]

Whats the name created under it?

[fervent pawn]

it should be my steam which is why offline

just reopen ig and we can talk but i wanna get this situated please

[split spruce]

Seems like theres no point reopening that ticket. Think we both know why without saying details.

[fervent pawn]

yes i know but can you read what i said with the ticket i chose the option " other" please

i doubt ill ever get reported and can prove im done forever please 🙂

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[split spruce]

Dont matter, we have strict rules when it comes to that matter.

[fervent pawn]

did you read what i said though, please i genuinley care and hope for a temp ban or is there anything i can do for $$ 👀 not to bribe i was jw

[split spruce]

Not how it works. Unfortunately nothing we can do. Sorry, case closed.

[fervent pawn]

please @split spruce man do brotha a solid and im begging on my knees right now, case opened

please @spice ferry youve helped my before and i know your a solid man and follow the rules but please a temp ban would only be right only even for like 3 months please

[sturdy plinth]

where can I see the map for tomorrows eu trio?

[jade bobcat]

how much time it takes to vpn approve ??

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket.Please note that you need to have at least 500 hours on Rust.

[stone hill]

waters bugged, water purifiers wont place, bugged.. what is this

[main herald]

can any1 help me out when i try to join i get this msg, but its only for this server disconnected: connection attempt failed

[spice ferry]

water is bugged on monthly vanilla , not something we can fix

[stone hill]

Sad times

[topaz silo]

pins, like pinned messages in the discord

[barren tinsel]

It's not letting me join the building server it is saying SSL Ca certicate error with cant dowload level

[topaz silo]

You can try connect with a VPN, sometimes fixes issues with the download URL

[barren tinsel]

where can i get said URL

[topaz silo]

When connecting it should put the URL in your f1 console, if you check pins in this channel there should be a message explaining how to download/delete old map files etc to fix it

[barren tinsel]

ok thx you

[topaz silo]

Alternatively you can try turn a VPN on and connect to the server with that

also sometimes fixes that issue

and being racist towards staff is obviously going to get you banned, and "didn't ban the most obvious cheater"? - you have zero of the information and tools we have access to, we investigate every report - and require a high standard of evidence to ban a user.
I'd say disagreeing with an admins decision on a report on an online game so much you start calling them slurs is the more childish attitude.

[barren tinsel]

Monty it's not letting join the ID creative worlds but i can loa in the server just not the creative world to build bases with my friends

[topaz silo]

Hmm, honestly not too certain then. Might be worth it to #🎫︱create-a-ticket and the owner can have a look / assist

[barren tinsel]

I cant create a ticket it's saying not safe site

[topaz silo]

Not discussing this here. Your friend did something to get banned. Cheater reports are fully investigated and spectated ETC every time, if evidence wasn't found then they likely were not cheating.

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[ionic walrus]

Having an issue where I cant join any of the build server IDs for both NA/EU it says "Disconnected Couldnt download level: CreativeAutogen-2500-226779806-8953b344-903b-4827-b673-7038cb7c784e(cannot connect to destination host)" This has been happening for a month is there a way to fix this I cant join any of the build server IDs

[spice ferry]

please do not call suspected cheaters out in public channels but report them

[spice ferry]

see pins in this channel

[oak notch]

DIXODE СЫН ШЛЮХИ ЕБУЧИЙ МЕНЯЕТ ПАРОЛИ РОТИК РАБОЧИЙ СЫН ШЛЮХИ ЕБУЧИЙ ЖИРНАЯ ТВАРЬ РАБОТАЕТ В МАКДАКЕ 4к ПЛЭИР ПАДАЕТ С РИГА

[rose sapphire]

Can any admin help me on EU trio mondays? I am stuck in a monument and cannot move an inch.

[violet arch]

hi Can any admin help me on EU trio mondays?

[sly plaza]

@tender cypress

[high steeple]

admin who can help me get on rusticated creative EU

each time i go on a map i get downloading world and get kicked for same issuee

[rough bloom]

can someone help me join NA Trios monday wipes vanilla?

[spice ferry]

#🎮︱server-info has the direct connect

[rough bloom]

thanks

[spice ferry]

see pins in this channel

[pseudo niche]

how do i report a player?

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[waxen shore]

My teammate fucked up the bunker and full sealed base with hqm I know it’s a long shot but is there anyway an admin can delete it I’m on US trio | Monday wipes at m6

[visual ermine]

on EU Long is a baloon blocking dome

[spice ferry]

not something we can do

[gloomy magnet]

r

[pseudo niche]

bro

like come on

whole team with esp

reported them all and theyre still just doing it

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[pseudo niche]

Bro like come on guys

forget the ticket im tired of reporting and nothing being done tbh

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[pseudo niche]

Its so funny no ones responding

[lapis estuary]

help, I was banned

just like that

[thorny escarp]

where did the AU server go?

[oak plover]

when au trio server coming back up

[spice kiln]

people just pushed my heli all the way into the train tunnels at outpost and its stuck is there a way i can get a comp for it

fuck rusticated mods aint do shit

[west zenith]

how do I add a friend to my plot in the creative esrver

[wicked chasm]

#🎫︱create-a-ticket

[wicked chasm]

I responded to your ticket, unfortunately we don't compensate for this

[lapis estuary]

Why?

for what reason did I get banned?

[wicked chasm]

#🎫︱create-a-ticket we don't discuss bans over discord

[lapis estuary]

I made a ticket answer there

[lavish kraken]

I just created a ticket for a flyhacker but I dont know if the clip worked so if admin wants a clip it was on Minigames US

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[chilly remnant]

I was banned from the server for no apparent reason.. I didn't break any rules. Association(21d9h47m)#116759

EU Trio Thurs

My base was destroyed and I left.. I haven't logged into the server for two days, but when I logged in just now I found that I couldn't log in.

[spice ferry]

if you want to appeal a ban you will need to #🎫︱create-a-ticket

[lavish kraken]

Thx for the help btw ceT

[chilly remnant]

I want to know where I can download the map

[spice ferry]

pins in this channel

[deep halo]

au sandbox turned nighttime?

was also having cooked lag b4

can someone come fix this shit

[ashen wave]

So wipe is 3pm est on the us servers?

[spice ferry]

#🎮︱server-info

[pearl echo]

How come the NA Trio servers wipe at two different time slots? I wish the EU servers did the same

[brave aurora]

Each server type has a set amount of slots. Our Main servers push the max amount of slots we can based off performance. Our trio servers do not go over 500 players at this time.We will not raise the slots and ruin the overall experience. So please do not ask. We understand the server may have a queue. Asking will never result in more slots.

[spice ferry]

the time of "last wipe" is diff since it was force wipe

[pearl echo]

No i mean like, the monday server wipes at 6pm for me, and the thursday one, 9pm. However, both EU trio servers wipe at 3pm

That's what im saying, i'd wish one of the EU trio servers did that, since im forced to play NA servers even though im EU due to me not being home from work at 3pm sadly

[long hull]

map 1 EU Thursday trio pls !!! not map 2

[quick sigil]

is there a way to see why you were banned on a server? played just fine yesterday and today when i tried logging in it said ban evading #97391

[pearl echo]

I just want to make sure this aint a mistake

[sharp blaze]

wipe

[near fractal]

Why tf am i banned from making tickets?

[brave aurora]

If you would like to appeal a ban please #🎫︱create-a-ticket

[bold jungle]

hello bro i buy vip but anyway i have que

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[torn flame]

ban evading would be why

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[quick sigil]

No shit sherlock, but i didnt ban evade. I already got it ressolved, apparently i got a faulty ip or something

Kinda weird to get banned for ban evading when i didnt even evade a ban

[torn flame]

Glad to hear you got it resolved

[grave token]

I have paid for a VIP, how is it used?

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[eager hatch]

hello, I have just purchased a 1 year subscription and it is impossible to connect to the Thursday server because the skip queue does not work and it is impossible for me to send you a tikets..
Thank you for rectifying the problem as quickly as possible, my friends are waiting for me.
Sincerely

[thorn quest]

VIP not work

[eager hatch]

seriously I just paid...

[raw pollen]

can someone explain why im getting ignored in tickets?

[torn flame]

We are looking into payment issues, please be patient while we work on this issue.

[dawn wyvern]

Yep vip aint working

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[raw pollen]

are we going to get our money back?

[elder parcel]

i just buy2 month 😦

[raw pollen]

its a joke, like were literaly loosing the most important part of wipe

[elder parcel]

same for me 😦

190 players in the queue xD

[harsh harbor]

It will be fixed shortly

[bold jungle]

just skip us bro @harsh harbor

[harsh harbor]

just wait bro

I got 30 tickets open

its almost resolved

[elder parcel]

yeah good luck for fiiiixxx 🙂 no prob ❤️

[eager hatch]

impossible de créer un billet malgrée le lien que vous m'avez envoyer
je souhaiterais me faire rembourser
cordialement

[elder parcel]

calmez vous laisser les gerer le truc

[eager hatch]

impossible to create a ticket despite the link you sent me
I would like to be reimbursed
Sincerely

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[elder parcel]

your the best Killa do it ❤️

[torn flame]

Ce sera corrigé sous peu

[elder parcel]

my friend is farming solo i'm resting during the update :p

[eager hatch]

merci bien , tu es admin ?

[elder parcel]

that's not so bad , give me a bow plz for compensation ahahah

[torn flame]

administrateur en formation

[elder parcel]

good for me

it's working ! thanks support

[thorn quest]

vip not working

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[torn flame]

We are aware and working to resolve

[raw pollen]

nearly fixed? were 1h into wipe

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[astral cloud]

Is there a way to get a 1 wipe vip instead of full month?

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[exotic basin]

i opened a ticket at the web, its important, please some admin can welp¿?

[spice ferry]

not something we offer

[spice ferry]

tickets are done in order

[dim obsidian]

Where do I cancel my subscription? I don't think I put it as subscription but today I loaded on the server after one month and I still got VIP where do I cancel it?

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[spice ferry]

https://rusticated.com/account/subscriptions

[inland bolt]

Is there a place to download US Trio Thursday map? Like other servers

[grand lance]

why am i not able to connect to the thursday server right now

[dapper basin]

what the load in thing for us medium

[eager hatch]

Ça ne marche toujours pas le passe queue

[topaz silo]

#🎫︱create-a-ticket

[topaz silo]

Assuming you mean the current map, it puts the download link in the F1 console when you connect

[scenic gust]

Anyone else getting malicious site trying to buy vip?

[faint furnace]

my vip isnt working

[scenic gust]

Cant even make a ticket cause it just gives me malicious site msg too

[orchid tartan]

any one else get connection attemt failed, on us trios?

[craggy fable]

yeah

[orchid tartan]

any tips on how to stop it

[craggy fable]

nah i have been trying to the whole time idk how too

lmk if you find a way tho

[orchid tartan]

ok, same?

[wintry skiff]

i got the same issue for us thrusdays

[dim obsidian]

so do i dont have any rn? i send dm if it add me 🙂

[lucid adder]

I can join any other rust server, even the alternative ones hosted by rusticated, but rusticated US Trio Thursday’s always says connection attempt failed, anyone else having this problem

Any potential solutions?

[limpid python]

my friend is dealing with the same thing idk how to fix it

i can join but he isnt able to which is stupid. If you figured it out could you dm me?

@lucid adder add me

[spice ferry]

#🎫︱create-a-ticket and i can look into it

[limpid python]

can anyone help???

[neat fable]

cheater thursday 2x vanilla

[lucid adder]

Zaiah

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[lucid adder]

By any chance does your friend live in US East

Could be an outtage issue concentrated in US East bc I live there too

[limpid python]

he lives in the West Coast area so i dont know

i wonder if this is fixable bc i wanted to play today lol, add me so we can get ina call and figure it out

[still storm]

hey i am unable to move anything in my inventory and i relogged and it is not fixed

[spice ferry]

try the friendly emote or have a teamamte cuff/uncuff you

[fading heron]

how do i get my friend to join my plot or make a plot together

[peak goblet]

How do you make a lobby in the minigame servers that the minigame doesnt have lobbies for?

[peak goblet]

@ADMIN

[ancient mural]

I bought the wrong package on the website. i bought the 5$ one and the 10$ one. can i get refunded for the 5$ one?

[spark pasture]

can someone help me whenever i load into the rusicated build server it says couldnt download level then just a bunch of numbers

[coarse badger]

There is a cheater on medium

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[reef mulch]

10 admins and cant get a response on ticket lol

[harsh harbor]

We do tickets in order as we can

Not all 10 admins are free 24/7 for the 50 tickets we get a hour

[reef mulch]

so i get false banned for having a "sus account" and now need to wait instead of playing

[open cobalt]

do you have any time estimate to when they will get to the ticket?

[reef mulch]

so glad that ive waited 3 hours on a false ban 😄

[sour crystal]

eu trio thrusday

[rich fjord]

its an admin online?

[lunar blaze]

how can you see raid cost on build serv

[stuck mist]

admin? mod? help

[open cobalt]

get in line buddy, we have been waiting on our ticket for 4 hours

[rich fjord]

@wicked chasm Thank you ❤️

[neon sage]

What happened to build cost?

[wicked chasm]

[karmic thicket]

any admin online that can help with my ticket

this dude has a brand new account https://www.battlemetrics.com/players/1156682133 he has perfect timing every time, rusticated us main

[dawn wyvern]

is eu trio down?

[reef mulch]

there is no way you guys took 4+ hours to respond to my ticket and then close my ticket when I don't respond within 4 hours. are you guys serious?

[spice ferry]

Its almost as if opening a new ticket ton continue your appeal is free

[quiet tangle]

I just got locked in under water labs, a ship was respawned inside to search

https://medal.tv/es/games/rust/clips/ifJS0hsBeqhKQbPex/d133704oVVbX?invite=cr-MSxtb3IsMjMyMDEyNTI2LA

[spice ferry]

you can #🎫︱create-a-ticket but that does not sound as if we can help

[hollow mason]

A hacker code raided us and then got kicked for hacking

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[unreal beacon]

Выполняю любые услуги в игре Rust. Фарм, охрана дома. Пишите в личку могу через гаранта фп все делать. (Магия)

[hollow mason]

Is that something they could help us with if we create a ticket?

[true quiver]

Hackers can't code raid you

It is literally impossible for them to get your code with hacks

Someone on your team told them or they got lucky

[chilly jungle]

I was banned for team limit on the official server, as possible. I have 4 people in my team

@neat hemlock

[spice ferry]

if you want to appeal a ban you will need to #🎫︱create-a-ticket

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[spice ferry]

please do not call suspected cheaters out in public channels but report them

[high gyro]

Hi, can we talk? On the question of membership,

[spice ferry]

sure just #🎫︱create-a-ticket

[small summit]

How to report cheater

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[maiden linden]

could i get some help with my base perchance

from an admin

@spice ferry is there anyway you can help me get into my base i bunkered myself out i just build it i can show i have codes and all that

[topaz silo]

We don't interfere with gameplay I'm afraid.

[earnest thorn]

could i get some help

without creating the ticket it doesnt work for me

[amber quest]

Does anyone know why the flight pracctice gives an error when trying to spwn in the helis

[odd tundra]

how long does it take a ticket to be responded too normally

[torn flame]

Tickets are done in order, so it really depends on the amount of tickets that we have at that time.

[fluid flame]

BRH

THERE ARE 3 PLAY ON RC TRIO ThursDAY AND they cheathing and no one banned them so good

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[fluid flame]

at E14 CORDS JUST GO WATCH THEM

[torn flame]

#🎫︱create-a-ticket , do not call cheaters out in public channels

[long lagoon]

can you please help me?

[prisma pike]

any admins on that can help with the creative server?

its loading my bases very fucky

its loading in the bases stacked on top of eachother 5 times

it makes me want to kms

[torn flame]

with?

[prisma pike]

can you help me wirenut

[prisma pike]

can any admins help me on the us minigames and creative server

with a bug

i can show it

[torn flame]

Only specific admins can help with minigames, please be patient #🎫︱create-a-ticket

[prisma pike]

ok, thanks. it just makes the creative part almost unplayable for me

I also already created a ticket.

[torn flame]

Then please wait for a minigames admin to assist you in those tickets

[spark pasture]

can someone help me whenever i load into the rusicated build server it says couldnt download level then just a bunch of numbers

[torn flame]

#🎫︱create-a-ticket

[spark pasture]

website doesnt work for me

says site cant be reached

[torn flame]

I will tag @spice ferry and when he wakes up he might be able to help

[spark pasture]

alright thanks

[feral heath]

i need an admin

[torn flame]

#🎫︱create-a-ticket

[feral heath]

i did noone responded

[mossy ice]

im waiting for my ticket to be checked out 🙂

[torn flame]

@feral heath @mossy ice tickets are done in the order we receive them. Please be patient, we will get to you.

[spark pasture]

@torn flame is he awake yet?

[torn flame]

when he responds, yes

[spark pasture]

what time is it for him,

[mossy ice]

kk

[plucky wave]

im having a real problem in the creative where the servers custom error isnt letting me place walls ect and keeps saying not enough space

the creative server in general is being super annoying and glitchy

[ionic walrus]

how to take a copter to fly on a map for training?

[spark pasture]

@torn flame i waited all day he hasnt replied

[spark pasture]

can any admins help me bruh

@topaz silo

[spark pasture]

can someone help me with this

[spice ferry]

im EU and did sleep

Mismatched Server Files / Not Able To Download Map

1 - Press F1 and type console.clear
2 - Try and Join the server again (You will get the error still)
3 - Press F1 again and type copy
4 - Open a .TXT file and press CTRL + V
5 - Look for "Loading custom map" and there will be a URL next to it
6 - Copy and paste that URL into an internet browser
7 - locate your Rust "Maps" Folder (\steamapps\common\Rust\maps) and delete everything in there.
8 - Take the downloaded file and drag that into your Rust "Maps" Folder (\steamapps\common\Rust\maps)
9 - Restart Rust and you should be good!

Video Tutorial: https://www.youtube.com/watch?v=7YjoBlKavT0

[spice ferry]

Can't place: Not enough space"
This is an on going bug that we are still trying to solve.
In the meantime there's a few things you can try:

• Change biome
• Unclaim/Claim, or switch plot
• Select a different build server id from the lobby (/lobby)

[gray acorn]

hello ? have timeout from server around 5 times last hout. can you help?

[spice ferry]

Individual connection and routing problems are something that can occur sometimes and are not something we can help with. They usually resolve themselves after a few hours or days.

[ionic walrus]

is /env not working?

[reef nymph]

Thursday trio us is lagging like a mofo

[runic grove]

i keep getting kicked from rusticated sandbox when i join a creative server

[runic grove]

ssl ca certificate error

[spark kestrel]

any admin is online ?
can someone check my ticket on the website ?

[winter heron]

I have also timed out mid game a few times unprompted with no message it just turns the game off

[orchid notch]

Hello, I'm trying to report a player, but he doesn't appear in the report list, however he does appear in the battlemetrics.

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[torn flame]

Tickets are done in the order that we receive them

[torn flame]

post the battle metrics link in the report

in the ticket bro

[orchid notch]

Sorry, I couldn't create it because the player didn't appear..

[torn flame]

make a ticket for other no server

[high steeple]

bro i have tried this so many times it isnt the same problem

and when i try downloading manually the world file from you it says virus protextion or something so i cant download

[spice ferry]

that is the only fix i know of 🤷‍♂️

[obsidian mauve]

@devout oracle

[deep girder]

How do i report a cheater?

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[marsh portal]

I need help urgently, i used sat in a boat and got teleported to the buttom of the ocean and drowned

I got a video of it too

[spark pasture]

where do i get the txt file

[torn flame]

#🎫︱create-a-ticket

[regal pewter]

can a admin help me get my mini unstuck off of dome?

@spiral ibex

[topaz forum]

One question, how can I play bedwars with my friend as a duo, I mean together, we always try and it never lets us

pls help me

[prisma pike]

did you try making a team?

[prisma pike]

did you try making a team in lobby?

[torn flame]

We do not interfere with gameplay

[topaz forum]

yeah

but it didn't work either, we were going to bedwars and he sent me to any other team or alone and I couldn't play with my partner

[wraith token]

can anyone check Danah's ticket please

[vague gazelle]

can someone help me

I got banned for association

[tight flume]

says "cant download level" cant connect to server

[long bane]

hello I got a apeal denied. I really dont know what to say I have been truly honest the whole apeal and something for you guys is not adding up i was told and I dont know how to respond for that as i have only said nothing but the truth.

please someone help me

[tight flume]

halp!: i get "couldnt download level: creativeautogen" when joining the server

[brave aurora]

If you would like to appeal a ban please #🎫︱create-a-ticket

[remote epoch]

Hello could I talk to someone I'm on the build server and anything i build keeps getting destroyed.

[remote epoch]

Hello? Should i make a ticket?

[spice ferry]

please do not call suspected cheaters out in public channels but report them

[spice ferry]

see pins in this chann

[lime warren]

is their any plans in future to stop monument walling eu long is literally high walls around every monument

[autumn hare]

Whats happening with the rusticated building servers?

all of the eu ones i try join say searching for lobby but never load and one of them had just gone offline

[spice ferry]

the creative server are not very stable as of now im afraid

[gray acorn]

Hello, a lot people have laggin on EU LONG, somethng happened?

[keen nimbus]

How to fix the problem Disconnected: Couldn't Download Level: procedural_4000_v4RhwwOU7EqmA12HLvLw3A (Request timeout)

[vocal belfry]

Im from Russia and usually got okay ping like 50 but now got 200, impossible to play, help please, my internet provider said that there's issues from server to the game, not to them

[spice ferry]

see this channels pins

[worldly ocean]

help me?

I left a ticket on the website

[spice ferry]

good

[worldly ocean]

why is it banned because of hacking

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[worldly ocean]

You will have to talk to them to appeal their ban , as long as they remain banned i cna not help you. Who should I talk to? I do not remember who you are talking about. I do not know this person.

[brave aurora]

If you would like to appeal a ban please #🎫︱create-a-ticket

[worldly ocean]

this is the first time I log on to the server from where I can have some friends there

[spice ferry]

we do not discuss bans in discord

[thin ledge]

я пидор

[stray palm]

I had a help ticket open for a little bit and I responded to the message, is there anyway I can get someone to look at it, I'm trying to playw ith my friend and I haven't got a response yet

[tall bear]

on creative is says i have no space admins please fix

[spice ferry]

Can't place: Not enough space"
This is an on going bug that we are still trying to solve.
In the meantime there's a few things you can try:

• Change biome
• Unclaim/Claim, or switch plot
• Select a different build server id from the lobby (/lobby)

[topaz forum]

One question, how can I play bedwars with my friend as a duo, I mean together, we always try and it never lets us
pls help me

siempre vamos a bedwars and he sent me to any other team or alone and I couldn't play with my partner

Can someone help me, I have had this problem for a long time and I want to play a duo in bedwars with my friend, please

[azure sonnet]

caan i get some help pls

[torn flame]

?

[timber meadow]

Hello, How do i report a 6 people playing together in EU Trio?

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[torn flame]

#1239619348495204402

[torn flame]

#🎫︱create-a-ticket

[swift spruce]

Hey im on Rusticated thursday trio my friends body fell through the floor with a lot of loot

we have a clip to prove it

[torn flame]

Unfortunately we do not return loot lost due to cheaters or bugs. Instead of spending the time to verify if the loot was actually lost, what loot it was, etc. we rather spend that valuable time on catching more cheaters.

[swift spruce]

we have the clip showing the loot...

[torn flame]

We still don't do it bud, that is unfortunate though.

[rocky tartan]

hi is there sitll a tournament going on?

[static pier]

Where do we report a player

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[untold vigil]

whats up
-# This user is under surveillance by the INTERPOL (International Criminal Police Organization) and by the United States Federal Bureau of Investigation's Cyber Watch unit.
-# Do not contact this user, they are the subject of a criminal case under 18 U.S.C. ยง 2332b effective July 15, 2024.

[weak fox]

im on rusticated creative and i cant find the control for demolishing walls/foundations what key is it?

[signal shore]

can an admin ban the cheater in bedwars quads

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[signal shore]

this guy is ruining the game bro

@spiral ibex

get george flowberry out of here😭 😭 😭

it should not take this long to "investigate" a cheater

[signal shore]

there is offiacly a second cheater

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[signal shore]

first one left second cheater still in the game

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[floral sage]

when was wipe?

[spice ferry]

#🎮︱server-info shows wipe times in your devices time

[hasty grail]

@halcyon pulsar
Next 10 Wipes:
▸ EU Trio Monday - <t:1721048400> (<t:1721048400:R>)
▸ EU 2x Vanilla Monday - <t:1721048400> (<t:1721048400:R>)
▸ Trio Monday - <t:1721059200> (<t:1721059200:R>)
▸ 2x Vanilla Monday - <t:1721070000> (<t:1721070000:R>)
▸ US 2x Trio - <t:1721156400> (<t:1721156400:R>)
▸ AU Trio Thursday - <t:1721271600> (<t:1721271600:R>)
▸ EU Main - <t:1721307600> (<t:1721307600:R>)
▸ EU Trio Thursday - <t:1721307600> (<t:1721307600:R>)
▸ EU 2x Vanilla Thursday - <t:1721307600> (<t:1721307600:R>)
▸ Main - <t:1721329200> (<t:1721329200:R>)

[tall fractal]

Hello,

After a year of not playing rust due to having an old computer I came back a couple weeks ago to try how was working Nvidia clouding game. Today i found out that i can't enter in your servers due to:

Banned: Undisclosed #116669

Could you please help me? I have never received a banned from any server and i don't understand why i'm banned from yours. Is it a problem related with the envidia platform using a vpn?

Thanks,

[brave aurora]

If you would like to appeal a ban please #🎫︱create-a-ticket

[dusky hemlock]

whitelist

[spice ferry]

if you want to appeal a ban you will need to #🎫︱create-a-ticket

[hollow cape]

расширьте слоты на eu monday trio а то 500 маловато

я хочу играть

[vagrant adder]

внатуре почему слоты не расширили

[heady inlet]

can we buy a clan table ?

[quaint plaza]

у меня у одного disconnect connection attempt failed

[quaint plaza]

((

[sour perch]

Wtf is this update Im already skip the queue and now Im in queue

[stuck bay]

i got kicked out the server and it wont show back up i already got past the queue aswell

[calm oracle]

Why is the line still standing? No progress

[spiral wagon]

it says client update required how can i fix that

[spice ferry]

all servers are up , if you can not see a specific one use the client connect from #🎮︱server-info

[meager dragon]

tried that

[stuck bay]

servers aint showing on my game at all restarted it 4 times aswell

[meager dragon]

it conncts me to offical amsterdam 2

[spice ferry]

all servers are up , if you can not see a specific one use the client connect from #🎮︱server-info

[spiral wagon]

.

[spice ferry]

it does show taht but will not actually do that

[meager dragon]

whats the vanilla thursday direct connect then idk it full on loaded me into amsterdam 2

[spice ferry]

connect us-2x-thurs.rusticated.com:28010

[meager dragon]

thanks

[fiery copper]

hello the creative us server is stuck on searching for lobbies. is it down right now or is it jsut me

[dapper hull]

real

[dense quail]

checked my files everything is good still nothing cet

[fringe harness]

why can i not join eu creative

[languid stone]

why did i get kicked for eac then unable to join now im in queue

[fiery copper]

@admin eta on build server being fixed?

[dense quail]

us mondays trio still not working

[spice ferry]

all servers are up and runing ,if it does not show for you please use the direct connect from #🎮︱server-info

[marsh vector]

@spice ferry how does the clan system work? Sorry im way to incompetent 😄

[spice ferry]

clan table at outpost (close to research bench)

[marsh vector]

okay have a clan now and then?

[spice ferry]

you can invite players and your clan stats show on the leaderboard 🤷‍♂️

[marsh vector]

im to stupid how to invite?

okay all have to be near the table... ty for your help

[knotty hull]

does anyone know what to do when joining creative says couldnt download level?

[obsidian obsidian]

how do i buy priority queue?

[fervent zinc]

@obsidian obsidian on their website

[gilded harness]

[barren tinsel]

it's not letting me join the server ID For the build server in creative ID"S maps

[lone escarp]

how i can get unbanned?

[spice ferry]

if you want to appeal a ban you will have to #🎫︱create-a-ticket

[lone escarp]

kk, i create Ticket in site web

[bleak copper]

@spice ferry @topaz silo not allowing me to create a ticket to report someone at all

[topaz silo]

:Z

does it give an error or anything

tickets are coming in so

[bleak copper]

must be on my end it let me do it on phone sryt

[obsidian acorn]

Still can't connect

Keep getting connection attempt failed
https://gyazo.com/00dd4a5c72aaca108b8ce06fdaa51442 I already tried verifying rust

[young sedge]

How do I claim rewards?

[cunning talon]

hello 45 minutes, waiting for response to the ticket, cheater with less than 30 hours neighbour raided me, can someone help? i cannot even play and i dont want to quit

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[cunning talon]

hey come on more than two hours please

[spice ferry]

the oldest ticket without a response is 30minutes old

[stark obsidian]

How do i report someone

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[remote hare]

rusticated build server is not up, it is just searching for lobby and does not load us in

[errant matrix]

im trying to create a ticket to report a cheater and its not working

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[spice ferry]

if your clip is above 100mb you will need to use a streamable/YT/medal link

[fallow hinge]

hi can som modd help me?

[fallow hinge]

write me please

[torn flame]

[true quiver]

#🎫︱create-a-ticket

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[true quiver]

#🎫︱create-a-ticket

[obsidian acorn]

Keep getting connection attempt failed
https://gyazo.com/00dd4a5c72aaca108b8ce06fdaa51442 I already tried verifying rust

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[bronze violet]

Creative/build server is totally bricked atm. Needs a restart. Cant build at all without errors

[plush timber]

@harsh harbor server in vanilla down makes me sad

[west salmon]

real

[lunar cloak]

main down?

[languid stone]

Can admins help with a door im unable to close?

[tepid stump]

i need staff

[languid stone]

same

[torn flame]

We cannot interfere with gameplay

[languid stone]

so its jusst stuck there?

[torn flame]

if its a general question, ask away. otherwise, #🎫︱create-a-ticket

[torn flame]

If it is a bug, F7 report as a bug to facepunch

[languid stone]

my garage door is fazed throug ha rock

[torn flame]

#🎫︱create-a-ticket

[lost elk]

My friend is trying to get in and it keeps saying "connection atempt failed" what can he do

[celest crag]

same issue here^

[torn flame]

@lost elk@celest crag we are seeing a pattern where players on comcast are getting this error, though we aren't sure why. If you're using comcast, you could be experiencing the same issue.

[wide fulcrum]

i need help

[torn flame]

[tepid stump]

staff plz

[odd iron]

bro help meee

[torn flame]

@odd iron@tepid stump #🎫︱create-a-ticket

[odd iron]

kicked: isp blocked: attempting to use a isp as a vpn is not allowed

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket.Please note that you need to have at least 500 hours on Rust.

[torn flame]

#🎫︱create-a-ticket

You will have to apply for a whitelisted account to use your VPN, or turn off your VPN

[odd iron]

i dont use vpn

how many hours ticket checket ?

[odd iron]

helpppppp pls check my ticket i want playyy

[novel girder]

it looks like we have a cheater on au trio

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[novel girder]

just reported with ticket 161770 dude seemed WAY too good

dude is hacking AF

[spiral ibex]

Just wait for your ticket then

[wary grove]

Why is my account banned for suspicious activity

What are the reasons to be banned for suspicious activity?

[torn flame]

We don't discuss bans in discord, you will have to appeal this ban by creating a ticket. #🎫︱create-a-ticket

[rugged matrix]

hi. it is possible to play with vpn making a ticket or talking to the admins? because im from cuba and my ping is bad without vpn

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket.Please note that you need to have at least 500 hours on Rust.

[torn flame]

#🎫︱create-a-ticket and apply for a whitelisted VPN

[rugged matrix]

thanks man

[keen sequoia]

theres a rage chea** on rusticated eu trio
rage chea and writing in chat hes che but no one bans him

[spice ferry]

if you wnat to report a cheater please #🎫︱create-a-ticket

[keen sequoia]

nah thx i dont really care if u ban him
ur server not mine

if u want his name was roby.DONTSLEEP

[spice ferry]

well somebody reported them and they are banend

we can not be on all 50 servers at the same time and watch everybody, that is where we need the help of the players reporting suspected cheaters

[eternal oriole]

yo theres a dude spinbotting on rusticated us trio monday wipes mr. rager

[chrome temple]

Yep ^^

Blatant flying and aimbot and admitting in chat do something bruh

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[eternal oriole]

not sure how theres not a single mod to get him banned

[chrome temple]

Dogshit server

[torn flame]

Yeah, give out some thanks to the people who created tickets on that guy

[eternal oriole]

i f7ed as well just was so blatant had to come in discord lol

[torn flame]

We recommend using F7 and creating a ticket for an optimal response time. F7 sends the report to us, Facepunch, and EAC. However, with the amount of people who abuse the F7 feature in game, we find it's much more worth our time to prioritize tickets.

[eternal oriole]

cool, noted. Thank you!

[cold ferry]

Apply for whitelistapply

What are the requirements for applying for a whitelist

[grizzled crow]

Where can i see eu trio thursday map?

[rustic seal]

open
queue

[zealous hare]

why does it always say connection attempt failed while trying to join freshly wiped Eu Trio Thursday

[tired stratus]

I went to the rusticated eu trio Thursday, I had 27 people left in the queue and I was thrown out and now I have a queue of 200+ people

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[normal mesa]

хочу купить випку

здравствуйте, хочу купить випку, пишит в России недоступно, нельзя как-нибудь оплатить по другому?
hello, I want to buy a VIP card, it is not available in Russia, is there any other way to pay?

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[normal mesa]

hello, I want to buy a VIP card, it is not available in Russia, is there any other way to pay?

[harsh harbor]

No US companies cant do business with Russia

[pale basalt]

hey i was unbanned but still cant login onto server, i just need to wait??

[topaz silo]

try now

[pale basalt]

yes i can now, thanks!

[full fern]

hi can an admin look at my ticket cuz i submitted a bvan appeal for chargeback and i wanna play wipe in 20

[brave aurora]

If you would like to appeal a ban please #🎫︱create-a-ticket

[full fern]

@topaz silo

[topaz silo]

Appeals are handled by the banning admin / relevant administrator. They are handled when that person is available.

[full fern]

is he on rn?

[topaz silo]

idk

[full fern]

can u please bru i j got banned for sum thats not my fault u can js charge my paypal for 10 idc

[spice ferry]

only killa can resolve this

[full fern]

dam

[dull flame]

US Creative seems to be stuck in the searching for Lobby phase when connecting

[light dust]

what time rusticated us med wipe?

[spice ferry]

#🎮︱server-info

[empty sierra]

I keep getting Not enough space on the creative servers. And not being able to remove things ive built. Its boarderline annoying. Even placing a foundation on a new plot gives me Not enough space

[lyric crest]

I opened a new account and I'm trying to log in to the server but I can't. banned hacking I get an error

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[spice ferry]

you will need to #🎫︱create-a-ticket to resolve this

[vocal belfry]

help me please

[jolly field]

Hi, I have paid for the queue pass and it had debited my account but not added the subscription

[ionic walrus]

Where is us 2x vanilla map?

[red shoal]

What is the limit on the green card?

[buoyant raft]

Update required. What i do?!!!

[spice ferry]

update rust

[buoyant raft]

i takd upd before 3rd launch rust\\

[spice ferry]

verify game files

[buoyant raft]

what to do with the queue,

hehe i in queue

I couldn't get an update for more than five minutes

@spice ferry

what is your opinion on this matter?

[mossy wyvern]

@everyone is there a 5 minute disconnect grace period on Rusticated servers?

[buoyant raft]

yes, but it’s useless for me, because the update hasn’t been on Steam for more than five minutes

[spice ferry]

we do not que skip players

[buoyant raft]

what should I do if I just came to the city and got crush

100 slow people que

[mossy wyvern]

@spice ferry so is there a 5 min grace period then

[buoyant raft]

yesss

[spice ferry]

Yes, but no guarantees.

[mossy wyvern]

No guarantess 🥲

[halcyon ore]

Im still having connection error. Any fix or update on when it will be fixed ?

[copper tree]

How do I get in contact with an Admin? I've submitted a ticket.

[true quiver]

Wait for you ticket to be responded to

[halcyon ore]

?

[tight moat]

VPN

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket.Please note that you need to have at least 500 hours on Rust.

[trim scaffold]

only my friend and me, has "disconnected: Time Out " on the EU Trio Thur ? How to fix this issue? we have this every 10 mins

[spice ferry]

Individual connection and routing problems can occur and are not something we can help with. These normally resolve themselves within a few hours or days.

[slow hedge]

my inventory is greyed out anyone know a fix??

[torn flame]

do the friendly emote

[slow hedge]

oh shit thanks was stuck like that for a min

[ruby tapir]

I have been unfairly banned and they do not let me appeal the ban, they close my ticket and I cannot do anything, I am not a cheater. Can you help me?

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[torn flame]

We do not discuss bans or tickets in discord.

[potent hollow]

@everyone Rusticated Main is down WTF

[torn flame]

#📣︱announcements

[errant pond]

Hello, Good evening, I was banned, but I didn't join the server, and I would like to understand, and who to talk to about this?

[opaque zephyr]

Looking for some friends that are adults and play seriously.

[marble blade]

looking for admin to contact

need fast answers any admins online thank you for ban appeal

[brave aurora]

If you would like to appeal a ban please #🎫︱create-a-ticket

[torn flame]

You'll have to create a ticket to discuss ban appeal

[marble blade]

yeah but jack aint answering our calls @torn flame

i need 5 mins from any admin imma die bcz of no sleep any admin can i hv ur 5 min for ban appeal pls

[torn flame]

Yeah make a ticket and wait your turn. Tickets are done in order that they are received, and ban appeals take longer because they typically go to the admin who gave the ban.

[errant pond]

looking for admin to contact
I'm banned without even logging into the server, can any admin help me?

[brave aurora]

If you would like to appeal a ban please #🎫︱create-a-ticket

[torn flame]

See above

[errant pond]

I already made a ticket, so far I haven't heard back.

[marble blade]

@torn flame yeah but its all about time difference jack from na so he aint sleepy as i am so waiting my turn for a day

[torn flame]

Jack isn't from NA, but he might be busy with life, or with another ticket, or who knows what he's doing but I do know he will get to you when he has time. Spamming admins is not going to speed anything up for you

[marble blade]

@torn flame yeah ik but im just mad bcz of im sleepy sorry for dat tho

[pallid meadow]

is the piping buging right now after server roll back?

any admin online?

[static carbon]

any admin on?

[spice ferry]

just ask your question or #🎫︱create-a-ticket

[frank pivot]

was this normal restart? it happend out of nowhere

[brisk pier]

I am stuck under a wood foundation with my loot

On rusticated US main, I am surrounded by stone foundations

[dark pendant]

I am not able to join any of the creative build servers can someone help?

[surreal lark]

Mr cetrial man when i can appeal man

[brave aurora]

If you would like to appeal a ban please #🎫︱create-a-ticket

[wise spade]

everytime i try to join a session it says disconnected: steam auth failed, i tried to reset steam and rust but its not working?

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[rich oracle]

we just tried to put low grade fuel in the hqm quarry for high qual metal and it wouldnt let us put any fuel in it do you know why

[acoustic dust]

Rusticated.com - Creative | Bedw
The server is having an issue affecting many players. It causes an error saying: Can't place: Not enough space
whenever you try to build.

[ionic walrus]

need 1 or 2 people for stevi sol duo trio 6k+ hrs were playing rig

[vernal otter]

Rusticated.com - EU 2x Vanilla
I believe someone has made a lag machine as the whole server is lagging.

[spice ferry]

see channel pins

[spice ferry]

to operate quarries/pumpjacks/giant excavator you need diesel fuel

https://wiki.rustclash.com/item/diesel-fuel#tab=exchange

[surreal lark]

cet hello can we talk

[fossil olive]

i think so to

[vernal otter]

Can somebody reboot Rusticated.com - EU 2x Vanilla its extremely laggy

[subtle falcon]

fix eu 2x server vanilla is soooo lagy

[surreal lark]

cet come on man dont ignore me

[spice ferry]

we do not offer support in DMs/VC

[stone musk]

Help!
I cant join creative...
it says couldn't download level:
Creativeautogen-2500-345325714

i cant make a ticket, cause i cant find my name...

[torn flame]

see pinned messages in this channel

[stone musk]

i did what you wrote in the ticket.
But still same problem

ticket got instant closed... and now i need to wait another 60 min to make a new one, to tell that its not working...

[spice ferry]

sorry, but that is the only fix we know of to that issue

[stone musk]

Could there be an error with the save/base i made before i logged last time?

Is this the correct link?
https://maps.rustmaps.com/240/5ba8ad4390d44166b6de32bf46d2e0da/chBXmrGLakiLgo5mEaSi7g/Killa_Lobby_V.2.4.map

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[glad quarry]

hello guys , I have clip with ASSOSIATION , I would like to report them

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[glad quarry]

I wrote to admins no response, ticket doesnt work for me

[stone musk]

anwser on tickets are pretty fast

[glad quarry]

okay I try again

[stone musk]

i did one, got reply in 7 min

[glad quarry]

did you link your discord too?

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[spice ferry]

i only know of that one solution that error im afraid

[stone musk]

First after.
Did it on the website, and just skipped the player part and pressed next

[glad quarry]

I see, well my friend wrote the ticket so hope they get banned, its trio server afterall and they are teaming up. not cool

[wintry lance]

hello! what can i do if my car just despawned when i walked away from it for two seconds

[runic scaffold]

How do I report people on rusticated us main

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[narrow glade]

ive been banned but i havent touched rust in a while

[torn flame]

#🎫︱create-a-ticket to appeal your ban

[narrow glade]

i made it 5 mins ago

[torn flame]

Tickets are done in the order they are received, ban appeals can take longer because they are sent to the admin who gave the ban. Please be considerate of their time and they will be with you as soon as it's possible for them.

[wraith marten]

how do you play bed wars with a friend? I have him in the party but when i go to a duo server it puts me with someone els and dont let him join bc hes not the leader.

is there a command he has to do to join me ?

[torn flame]

Parties are disabled until further notice

[thick harbor]

ola boa noite , nao estou conseguindo entrar no servidor por causa da vpn no ping como faço para autorizar?

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket.Please note that you need to have at least 500 hours on Rust.

[shrewd lynx]

Chat i need help

@torn flame can you help me

[torn flame]

[shrewd lynx]

i want to get unbanned but i cant make a ticket

[torn flame]

why can't you make a ticket?

[shrewd lynx]

cause 2 years ago i said some stuff i shouldnt have to the guy that was doing my ticket

[torn flame]

What's your last ticket number or your steam ID

[shrewd lynx]

the ticket number is #33808 and my steam id is 76561199106776442

[torn flame]

Unfortunately you're not going to get unbanned, wish you luck in your other rust endeavors though!

[shrewd lynx]

can i get a reason why?

[mighty maple]

hey can i get an admin on US 2x vannila maybe a cheater

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[coarse pumice]

us main hacker friends id = 76561199706479553

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[grizzled olive]

Bruh i was false banned and u guys wont even look into it, i pay real money to play ur servers this is actualy crazy man

[cunning bone]

Buying our VIP do not stop you from getting banned for cheating
and not to mention your "Real Money" VIP is going to expire tomorrow anyway

[grizzled olive]

okay ? but it litteraly is real money wtf lmao I worked for it and decided to support rusticated servers

ive donated over $50 for vip and what blows my mind is that you actually think im h acking, whatever you saw man please look again

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[cunning bone]

you have "Bought" our VIP perk and queue skip for the month in exchange and you have enjoyed most of it anyway, the vip going to expire on 21 of july

you are not making a donation like people do to church.

and you were cheating on our server , you still get banned from our server no matter you support our server or not, the punishment are the same for everyone.

if you do not want your money goes into drain, then do not cheat on our server at the first place

[grizzled olive]

okay i get that what ever, but there is no way you actually thought i was ha cking, please show me what ever you decided to ban me for, I am assuming it was you that banned me I just don't get it. and im not throwing my money down a drain because I am just not ch eating in the first place and you need to actually do your job and ban the real ones

i am kindly asking you please look into what you banned me for again, I am not a cheater and never have '

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[opaque wave]

whys it saying i have a vpn connected when i dont even have one

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket.Please note that you need to have at least 500 hours on Rust.

[torn flame]

Hey, you should #🎫︱create-a-ticket so we can help figure that out

[next thorn]

These kids trapped me in handcuffs.... I've been here for 30min... Admin can you get me out

[torn flame]

Have you tried to break out of them?

[next thorn]

yes its not working

[torn flame]

#🎫︱create-a-ticket

[next thorn]

wait i logged and its working now

[torn flame]

Nice! I hope you get set free 🕊️

[next thorn]

thanks!

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[spice ferry]

please do not call suspected cheaters out in public channels but report them

[elder pelican]

i submitted a ticket sus cause a guy with lr gun triple headshoots me and my friend immediately when he saw us and we were moving all the time

[verbal roost]

how long is a assosiation ban?

[icy magnet]

7 days, 30 days or permanent it depends

[verbal roost]

i made a ticket

[alpine linden]

bro everytime i remove objects on creative it dosent work

it dosent even let me place or remove objects why is creative always bugged

please fix your creative shit man i cant even build my base without it bugging

[torn flame]

@alpine linden
We are aware of a lot of bugs with creative and are working to find solutions, but I don't believe there is any ETA on a fix at this time. The last update really messed up a ton of modded servers.

There are some things you can try to do also in the pinned message of this channel

[alpine linden]

yh i selected a dif build id and its fixed for now

[torn flame]

@alpine linden I'm glad to hear that! ☺️

[alpine linden]

by any chance are you good with china walls?

[torn flame]

I wish 💀

[fringe vapor]

Hello, how i can receive help with a cheater

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[fringe vapor]

I created my ticket and send my report but, this ruins our entire wipe.

[true quiver]

We reply to tickets in order

[elfin moth]

Can an admin please help me

[fringe vapor]

I send another ticket..

[true quiver]

#🎫︱create-a-ticket

[autumn gazelle]

@sullen depot

[wide pike]

EU 2x Vanilla Monday is a teamlimit?

[torn flame]

Team UI limit, not group size limit

[wide pike]

❤️

[stable cedar]

Can I get an admin? I submitted a ticket but its urgent

[torn flame]

All tickets are looked at in the order they are received. Please be patient as we have a lot of tickets to go through. Usually it takes anywhere from a few minutes to a few hours to get a response. If you have any additional information to add to your ticket, please add it to the ticket. Please do not create multiple tickets for the same issue as it will only slow down the process.

[zenith mango]

Did US Main just go down? I just snagged a sap off a guy then got kicked out. Can't reconnect

[torn flame]

Yes, it appears to be booting back up now.

[zenith mango]

How far will it rollback? I dont have sap learned so I was looking forward to researching it?

[torn flame]

I'm not sure, from what I understand the server saves itself at certain time intervals, so depending on when the last time it saved that could be how far it rolls back. I don't know what the intervals are for this server specifically, but it is typically 10-15 mins

[zenith mango]

Yep it rolled really far back. no more SAP for me

thanks for the quick response. rough timing

[torn flame]

That is very unfortunate, hope you find another one!

[junior glacier]

anybody know why i’m getting this message when i join the server “Disconnected:kicked: isp blocked: attempting to use a ISP as a VPN is not allowed”

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket.Please note that you need to have at least 500 hours on Rust.

[torn flame]

#🎫︱create-a-ticket

[fast onyx]

any admins on?

[true quiver]

#🎫︱create-a-ticket

[pseudo niche]

yo can i get unmuted rusticated us long i put n11 then gg and got muted

[brave aurora]

Are you requesting an unmute? If so, please note that we do not unmute unless the mute was in error. Not knowing the rules is not an excuse. If you believe it was an error, make ticket using #🎫︱create-a-ticket and let us know what you said that got you muted. If it wasn't an error, please do not try to argue as you may get banned.

[pseudo niche]

i get why it happened but i was just saying gg lol

my steam is acting up i cant create a ticket lol

[torn flame]

#🎫︱create-a-ticket for a mute appeal

[pseudo niche]

it wont let me lol

[torn flame]

We don't discuss any appeals through discord, you will have to create a ticket or wait out your mute

[pseudo niche]

Lol man ok ill just wait since i cant make one

[desert loom]

yo is insiding against server rules? not us but i feel bad for this guy lol

in US Trio

[torn flame]

As unfortunate as a situation like that is, insiding is allowed on our servers. Be careful who you play with!

[meager dragon]

when trying to link steam url in website i press add after i paste my url and then it doesnt say like linked or anything does it just not show it being linked?

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[west sable]

can i make a suggestion is there any way we can make a chanel for support where u vc chat with admin?

[torn flame]

We intentionally do not offer vc support

[fierce nimbus]

On February 9th of this year I received a ban from the game dota 2 and I want to know if I can play on this server?

[vague token]

We only check Rust game bans

[fierce nimbus]

thx

[cold flower]

yo have a question, my friend got banned on rusticated EU MAIN can me and my friend know a reason for this ban?

[thick ore]

Hey,It's me

[topaz silo]

Should show when they get kicked - like "Banned: reason"
Your friend can #🎫︱create-a-ticket to appeal the ban.

[thick ore]

thx

[brave aurora]

Are you requesting an unmute? If so, please note that we do not unmute unless the mute was in error. Not knowing the rules is not an excuse. If you believe it was an error, make ticket using #🎫︱create-a-ticket and let us know what you said that got you muted. If it wasn't an error, please do not try to argue as you may get banned.

[ionic walrus]

OvO Jack, Sorry for this situation and thank you for your understanding

[junior bough]

Where to buy vip?

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[lime warren]

fix build server

[terse fractal]

hello

[spice ferry]

#1239619348495204402

[autumn blaze]

US Trio Monday wipe server down still?

[harsh harbor]

no

[urban bronze]

Us trio Monday is not letting me log in like it’s not in my feed to let me load in why is that

[subtle ferry]

when i try to claim rewards after linking accounts it says "Unknown command: claim"

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[timid gust]

same for me, im on 2x vanilla modded thursday

[high plaza]

any admins able to check a ticket?

[subtle ferry]

sorry forgot I said this, I was in a 2x vanilla, and I didn't see that at the top it's only for drop supported servers

[warm dove]

whenever i go on to the creative au server it says disconnected couldnt download level

[spice ferry]

see pins in this chann

[winter coral]

when admins respond my tickets ?

[pure oak]

we raided a base and destroyed tc but after 12 hours still no base decaying with new empty tc. how does that work? can someone help?

[spice ferry]

TCs consume up to 24hrs of upkeep when destroyed, decay will only start after that time is over

[empty ridge]

can you please increase the space to 600 people on the Rusticated Eu Trio Mondays server

[glad quarry]

if the game crashed during last que, do I have to wait again

[harsh harbor]

Yes nothing we can do

[quasi prism]

y does creative take 1 year to find a lobby

searching for lobby (1/2)

[quasi prism]

@topaz silo

got time out and now its working

[fair lodge]

how do i check what server i have VIP on

[fierce nimbus]

Reshade banable?

[topaz silo]

I think it used to be allowed, but isn't anymore - it should just be blocked by EAC now I believe?

[fierce nimbus]

maybe, i have seen reshade on videos on youtube

[fierce nimbus]

its like enb in gta sa?

[topaz silo]

No clue, just heard it was blocked by EAC a bit ago. FP did say it was fine ages ago if I'm remembering correctly, but they have since cracked down more on filters etc that give unfair advantages (e.g. nvidia filters being blocked)

[fierce nimbus]

thx for the answer

[topaz silo]

I doubt it would get you banned, likely would just not let you launch rust if blocked by EAC, but if it doesn't block it I still wouldn't personally recommend as FP has seemed against it

probably more info on the web / somewhere deep in FP's blogs

[hidden nacelle]

Rusticated eu long is down

[analog tiger]

eu trio getting disconnect

[wary arrow]

2x EU, crashed

[ruby haven]

What's going on on Trio Monday?
600 players on the server out of 500 available

I'm the 3rd in line, I haven't been able to log in to the server for an hour

make 600 slots, or the queue will never start working

[harsh harbor]

Hosting had drops

overflowed the server due to our 5 min rejoin

You will need to wait until it goes back under 500/500 before it will move again

[teal salmon]

Been wiating for 2 hrs

Shits bugged

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[safe cipher]

yo

rusticated us trio monday loot not spawning anywhere

[cinder dock]

loot wont respawn on us trio mondays

[true quiver]

yes it does

[fluid sphinx]

Got unbaned last night, played wipe on trio like 1 hour ago and now im banned again for same reason, like i was never unbaned

[obsidian cape]

need help asap

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[true quiver]

#🎫︱create-a-ticket

[true quiver]

^

[fluid sphinx]

I did

[ionic walrus]

hello any admins?

i created a ticket, bought queue pass and its not working

[fluid sphinx]

Any admin that can check my ticket pls

[spice ferry]

Tickets are done in order, it a wipe day so it can take a minute

[modern sandal]

what tf was i just muted for

[brave aurora]

Are you requesting an unmute? If so, please note that we do not unmute unless the mute was in error. Not knowing the rules is not an excuse. If you believe it was an error, make ticket using #🎫︱create-a-ticket and let us know what you said that got you muted. If it wasn't an error, please do not try to argue as you may get banned.

[granite grove]

why did i go into the build server and my builds arent there no more

[sullen siren]

HI

any admin around?

[torn flame]

[sullen siren]

is it possble to check for a ticket ?

[torn flame]

Tickets are done in the order that they are received

[sullen siren]

i am aware of that but it annoying to see someone who is hacking in the game there is no fun to play anymore on the server

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[torn flame]

I understand that can be a frustrating situation, however we do deal with hundreds of cheater reports every day, and to keep it fair for everyone we do all of them in order. Please be patient while we work to get to yours

[fluid sphinx]

Been 4 hours 😦

[torn flame]

Appeals take much longer than others because they are forwarded to the admin who dealt with the first case. Please allow them time to respond

[fluid sphinx]

Ye but it’s wierd cause I was ubanned already and I got banned again for 1 day like I was never unbanned

[torn flame]

I'm sorry but we do not discuss bans or ban appeals in discord. You'll have to wait for the admin on your case to respond.

[wet stag]

can i refunbd or move my vip

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[torn flame]

#🎫︱create-a-ticket

[alpine cradle]

can i get a mod on the trio server to kick the kid afk in the chair on the refinery ?

been like a hour,

@torn flame

[spice ferry]

Unfortunately, we do not interfere with gameplay

[rich lichen]

is there an admin?

[mystic beacon]

eu trio monday server down??

[torn flame]

no

[karmic cliff]

@torn flame I was just flyhacked for jumping on an airdrop and died bc of it can i please have a kit back i had a full sar kit

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[torn flame]

We do not return lost loot due to bugs, cheaters, or in this case dire mistakes. That sucks that happened though!

[oak anchor]

can i get an admin?

yo

[torn flame]

hello

[native remnant]

Hi, ther are a lot of empty plots on build server that cannot be claimed. also build cost not showing despite it being toggled on

[knotty granite]

I was traveling with cargo, the boat disappeared, 3 minutes later it appeared at the end of the map and it killed me, there is video confirmation

[spice ferry]

now, we have no rules against insiding

[hallow heart]

yo can i get an admin

how to report someone for teaming on bedwars solo NA?

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[dreamy hawk]

Is anyone else having problem with creative map download taking forever? It's literally ticking in at like 0.1% per 5s or so. I have a 100mbit symmetric link.

[spice ferry]

you can try the manual download as the guid in the pins explains

if you want to report suspected teamers, please #🎫︱create-a-ticket

[vast nymph]

Did as the pinned message but still getting the same error

[spice ferry]

i am afraid that is the only fix im aware of

[dreamy hawk]

There are some pins, but none that pertains to manual map download

[spice ferry]

mismatched serverfiles (second pin) is manual map download

[grave geyser]

hello, the settings on mouse2 do not open. Can you tell the bind? rusicated creative

[frigid elm]

O

[spice ferry]

Open F1 and type bind mouse2 +attack3

[grave geyser]

love u

[dreamy hawk]

doing it, but the file downloads at 3.2kB/s

[spice ferry]

strange

[craggy veldt]

i have been banned from chat and voice chat for 30 days i havent done anything wrong what the f

[topaz silo]

#🎫︱create-a-ticket and select mute appeal to appeal it

[craggy veldt]

is there any way to create a ticket without signing in on the website?

[sturdy anchor]

Hi, could I add EU Thursday Trio#7142 to my discord server? I mean a bot that shows the number of players.

Monday's trio eu can be added without a problem, but Thursday's trio eu is not available.

[small rune]

its limited i think

[analog halo]

admin

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[analog halo]

I reported it already wtf @spice ferry

@topaz silo we lost so much to him already

[keen mesa]

is insiding allowed?

[topaz silo]

no rules against it

would contradict your discord about me though

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[slender coral]

whenever i try to go to the ticket website it blocks me from it

[topaz silo]

Is there a specific error message?

Should be fine, have other reports coming in

[slender coral]

nvm he was muted, but yes the error it says, "blockpg-dock.safezone.mcafee.com is currently unable to handle this request." http error 500

[brave aurora]

Are you requesting an unmute? If so, please note that we do not unmute unless the mute was in error. Not knowing the rules is not an excuse. If you believe it was an error, make ticket using #🎫︱create-a-ticket and let us know what you said that got you muted. If it wasn't an error, please do not try to argue as you may get banned.

[slender coral]

but he quite litteraly doxed me

[topaz silo]

looks like some antivirus/firewall thing, should work if you turn it off, no clue why it has that error

[short ingot]

been banned for no reason while i was afk reason haking

[spice ferry]

if you want to appeal a ban you will need to #🎫︱create-a-ticket

[toxic ocean]

hello, can I creat another ticket? I reported a cheater, who was banned but his whole team is still on the server

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[spice ferry]

Association bans are case-to-case decisions, and if the team has not been banned, the internal criteria were not met this time. But don't worry, we keep track of such events for further reference.

[toxic ocean]

so the only cheater gets banned out of their team and rest of them can still play with the loot they got?

also they got other 4 man team, they picked up the rest of the team who didnt get banned on a scrappy with all the loot and left, and still not bannable?

[muted flare]

why cant i claim the kits from linking on the us 2x vanilla mondays

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[spice ferry]

kits can not be claimed on vanilla servers

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[cold scarab]

when the server wipes does it also include blueprint reset

[west sable]

Why do u guys not offer support vc it would be better for us players

[spice ferry]

We do not offer support in DMs and VC for various reasons, but mainly because we want to ensure continuity and documentability.

[spring mesa]

hello everyone, I am not allowed on the server for some unspecified error, my clan is playing here, I want to go to them, how do I solve this problem

[torn flame]

What error are you getting?

[spring mesa]

ips blocked

[torn flame]

#🎫︱create-a-ticket

[waxen wraith]

ticket number #163076 made a ticket said i got 10+ clips from the wipe admin insta closed the ticket played from 2014, i main rusticted eu long and bought alot of vip for your servers would like to talk to an admin a different one because he doesn't wanna talk with logic

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[spice ferry]

we do not discuss bans in discord

[kind lily]

i have a gamebanned alt and in the rules it says i need to appeal this in a ticket but the format asks me for a server and player. what should i put?

[brave aurora]

If you would like to appeal a ban please #🎫︱create-a-ticket

[spice ferry]

you can skip those

[young holly]

how do i gix it it says couldnt download level anytime i try to join creative

[spice ferry]

see pins in this channel

[young holly]

ok

holy shiit thats alot of work ill jus play ukn

[grand apex]

i cant join creative server. says finding lobby

wtf happened to rusticated?

[hollow mango]

cheater

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[south terrace]

A

Aaaa

[quasi prism]

all my builds got deleted man and now cant even build : saying not enough space bruh

[buoyant raft]

Can`t place: Not enough space on creative. What i can do

[midnight portal]

I got banned for association in the rusticated minigames i want only build

[dreamy hawk]

It's a bug. See pinned messages on this channel. TLDR: they don;t know. Try unclaiming an claiming the spot again

[woeful cape]

Bro the build server is like unplayable today

[dreamy hawk]

true

[undone sphinx]

hi