🆘︱support

[deep kraken]

@harsh harbor、

[lime warren]

@harsh harbor please answer my ticket i have evidence on cheater group need a god teir admin on this shit

[harsh harbor]

can we all stop @ me

im not fucking google

upload it to youtube if its not working

[lime warren]

how do i upload text bro

ive just spent a fucking hour typing first shit then google refreshed now done it again and this shit aint uploading

[hasty quail]

Killa Im sorry but I have been banned form your servers for no reason I have been ban evaded for no reason even though I have never cheated or ban evaded in my life monty showed me an account I never used or saw and said I have been banned I have 2.6k hours on my account I have no eacs or nothing please help me out sorry If I make you upset

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[scarlet nebula]

brother just make a ticket

[harsh harbor]

Yea man I cant deal with people today

Good luck

[spiral ibex]

You will have to make a ticket as this is not the place to talk about your ban

[pale kraken]

anyone else having issues connecting to EU main? i can connect to every other server. just EU main wont allow me to connect

[gentle steppe]

+++++

me too

[pulsar current]

I have problems logging in to the main server, I logged into the server and I can't get up from my sleep and it's been going on for a long time

[gentle steppe]

I'm sleeping and I can't get up.

[pale kraken]

are you from the UK?

[gentle steppe]

no

im from west EU

East**

[grave spade]

i also have the same problem

[pale kraken]

you get randomly dc about a hour ago?

[grave spade]

yep

[pale kraken]

then cant connect after?

[grave spade]

and after i get into server i have 11k ping

[gentle steppe]

+++

[grave spade]

tried other servers and i works fine

[gentle steppe]

i have 12k

[pale kraken]

do you have access to a vpn?

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket.Please note that you need to have at least 500 hours on Rust.

[grave spade]

yes

[pale kraken]

can you try connect to the vpn. and see if it works with that on

[ornate warren]

Do you have an online administrator? I purchased the wrong server for my VIP, but after creating the whitelist ticket, it will take an hour to submit the ticket. However, the ticket has already passed an hour and still cannot be submitted. Is there a solution

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[pale kraken]

guys it just let me join

try now

[harsh harbor]

Yea seems to be resolved now

[pale kraken]

was it a server issue? i reinstalled my game and everything q.q

or a DNS routing issue mb

[grave spade]

works for me aswell now

[pale kraken]

gz guys ❤️

pls dont raid me after i tried to help

[cedar sail]

rusticated us long new server wipe is today?

[smoky verge]

Ищем строителя с нами на вайп от вас нужно умение строить большой клановый дом с мульти шкафами

[proper trail]

where can i see map

[quartz bobcat]

LFG
2.5K hrs
17 Yr
NA

[abstract notch]

this has happend to me too where i was banned for ban evading and they show you some random ass account youve never seen before and say its yours

i get unbanned tho idk your story

[pine bluff]

quick question, does the new us long server have BP wipe

[harsh harbor]

no

[frank condor]

You thought id pay for vip? Ahahahahah 2 hour queue you swear youre getting bread from a real one

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[spiral ibex]

#old-🤝︱looking-for-group

[quiet plume]

is there grace period

[normal pollen]

hey if an administrator could look intro my ticket that would be cool. I got banned for having a sus account but Ive never played this server before??

[raven path]

interesting things afoot in the support channel

[jolly viper]

A admin will be able to get to you as soon as one is able to 🙂

[normal pollen]

ty

[dapper wyvern]

vip?

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[edgy python]

getting hard cheated at my base made ticket been 20 minutes

[raven spoke]

why is pop limit still set at 450??

on the trio thursday center

[topaz silo]

Pop is determined automatically by the performance of the server. If the servers more laggy it will allow less players.

[south skiff]

if we got raided by someone hacking is there any way to get our stuff back

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[topaz silo]

We don't return loot unfortunately, but they can't defend the offline 😉

[fiery tinsel]

I am sure everyone asks this, but can anyone please review my ban 110526?

[harsh harbor]

#🎫︱create-a-ticket

[fiery tinsel]

I did. Just very frustrated and dont want to lose all of our stuff

[south skiff]

is there a way to let us know where they were located, we have no idea

[fiery tinsel]

Very frustrated because i have played on this server for many years and got wrongfully banned. I understand you are people to and not going to instantly solve every ticket. Im just upset

[topaz silo]

We cannot share that kind of information im afraid.

[fiery tinsel]

too

[normal pollen]

@night crest I made a new ticket idk why u would close it for inactivity when it takes you just as long if not longer to respond.

[dim zodiac]

bro whats wrong with this server every 10 seconds i cant build

for like 20 seconds\

nevermind its doesnt last for 20 seconds it lasts for a min

yep im going to building sanc till this is fixed

[karmic igloo]

is there any admin online right now_

[topaz silo]

Always

[karmic igloo]

Can I whisper you about a report? He's being really obvious right now and we already mass reported him

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[topaz silo]

You should create a ticket to report a player. If you have any evidence/info it should be provided there.

[ionic walrus]

i just got banned for getting bagged in a base and killing htem

and they broke the bake after i tried to make the play

why would i get banned for teaming if i was killing them and had no intentions of teaming

[karmic igloo]

thank you monty!

[ionic walrus]

monty can you help me

[topaz silo]

I'll reply to your ticket in a minute.

[ionic walrus]

Thanks Brodie

[rain ridge]

https://streamable.com/s41m1y
eu main
brathor #rustypot

im not able to create a ticket

[topaz silo]

Howcome?

[rain ridge]

i cant press the submit ticket button

either its because i cant choose the player or idk

his battlemetrics profile : https://www.battlemetrics.com/players/1167632670

[topaz silo]

Select a random player and say in the ticket that the user you want to report didnt show up, link the user there

[rain ridge]

ight, will do

[timber jay]

@topaz silo if you dont mind taking a peep at my ticket that is open right now #143346

[topaz silo]

We respond to tickets in the order we recieve them, when we are available

[timber jay]

👍

[main light]

any admin online

[ionic walrus]

rustcated please check my ticket asap its a rage cheater trustr me

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[main light]

check my ticket guys

need help

checl my ticket guys

[ionic walrus]

@cunning bone the cheater is online again.-...

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[marble sapphire]

cant create ticket

[bitter ember]

@brave auroraMy account is banned from the game, how can I unban it

@ionic pierMy account is banned from the game, how can I unban it

[topaz silo]

If you have been gamebanned - you need to appeal that with EAC

[bitter ember]

76561198334358786

[topaz silo]

We are not rustoria

[bitter ember]

What should I do

Are there any sites that have requested to be unblocked

[topaz silo]

If you are banned on Rustoria you should go to their discord. Not ours

[bitter ember]

Rusticated.com's server is blocked

All servers with com cannot be accessed

[topaz silo]

If you are banned from our server #🎫︱create-a-ticket. We are rusticated - there are other servers that are .com
If it is .com but not rusticated, then you should make a ticket with their servers

[bitter ember]

thanks

[patent prawn]

hi

[fiery tinsel]

Hello, I would like to message an admin directly to solve a ban. Have made a ticket and my teammate has made multiple and the reason for our ban is still being avoided. I still do not know what we did wrong. I would like to message an admin. I do not understand what we did wrong to get us banned

[sharp rivet]

LF2-3 more to play high pop official servers. Currently duoing atm but looking to be around 6-8 active members. 18+ and 2k+ only

[harsh harbor]

Ban appeals are only handled in tickets posting in discord won't get you anywhere

[fiery tinsel]

Well they are not handling it well so I thought I would try here. Why are they so hesitant to give the reason for being banned? Don’t you want people to know what rule they broke so they can not break it anymore?

[prime fjord]

can any admins handle my VPNwhitelist request. appreciated 🙂

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket.Please note that you need to have at least 500 hours on Rust.

[prime fjord]

already made it

[topaz silo]

You were banned for association

reason seems quite clear

[prime fjord]

need someone handle it 👀

[fiery tinsel]

One of the rules is to treat staff like you want to be treated, yet staff is not treating me how they would like to be treated. It is not hard to just tell someone why they were banned and be kind. I am just asking for someone to be kind and explain to me why I was banned. I have played on this server for many years and love it. I would just like to know.

What rule did he break?

[topaz silo]

Association means playing with a cheater so

[fiery tinsel]

The person handling his ticket is not telling him

[prime fjord]

@topaz silo could u plz handle the ticket sir

thks

[solemn herald]

Does rusticated share bans with other servers?

[spiral ibex]

limitless rusticated and rustinity

[tidal mulch]

Im trying to upload a clip to an apeal on the website but it is stuck at 0%. is it ok if i link an unlisted yt video?

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[thorn horizon]

Yes as long as we have access to a view it. If you include the link of the unlisted in the ticket. That should be fine

[tidal mulch]

ok thanks

[versed plank]

Help me

помогите

[thorn horizon]

#🎫︱create-a-ticket

[versed plank]

There is a problem with the card

can I send you a personal screenshot?

[versed plank]

Log in to the bos in the discord

[thorn horizon]

Negative, create a ticket, we can help you from there.

[versed plank]

Please check the screen in the bos

[thorn horizon]

#🎫︱create-a-ticket

[versed plank]

а по русски можно писать?

[versed plank]

can I write in Russian in the ticket?

[thorn horizon]

Use google translate, so we can help you best.

[rare quarry]

Is there a creator program where I can request demos on the server?

Noticed toria has something similar wondered if you guys do the same

[night crest]

Shoot in a ticket so it can be forwarded to ownership

[rare quarry]

Thanks g

[somber cradle]

I cannot connect back to US long got timed out and now its not even showing up
my buddy is still on the server. tried restarting steam restarting pc
when i ping the servers ip it comes back to me with normal ping but in rust i cant connect through ip or even find it in server list

when i have cache enabled i can see it but when i try to log in it shows this Disconnected: Connection attempt failed

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[somber cradle]

and its the only server i cannot see without cache enabled and the only server i cant log in to

[grave arrow]

cannot connect to US long

[somber cradle]

u2 ?

[grave arrow]

yea

[somber cradle]

U from uk ?

[grave arrow]

yea

[somber cradle]

yup uk is not allowed rn in

tried using vpn it would let me connect but kick me for using vpn

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket.Please note that you need to have at least 500 hours on Rust.

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[pulsar sphinx]

Admin Q22 4 guys living i have clip can you spectate pls?

in trio thrusday

[pastel mural]

AU server too?

I got a clip of them flyjng, ESP and aimbot

[pulsar sphinx]

EU server yes

[pastel mural]

Ah nvm

Mine was AU

[heavy patrol]

can you get small hard cave on build server?

[spiral ibex]

#🎫︱create-a-ticket

[drowsy scarab]

yo yo why does this server no tgive rads to oil rig?

been waiting for over an hour and I just checked and there arent any rads on small, people just camping it stopping it respawning

[true quiver]

it should?

[drowsy scarab]

its disabled

has to be serverside

[harsh harbor]

We do not disable this on any of our servers

[drowsy scarab]

can you check when the small crate was started on us main? has been way longer then 45 mins and still no rads

[harsh harbor]

Not at my pc but as I say about 5 times a month oilrig has never been broke. It will work eventually.

[drowsy scarab]

I mean people are just camping it not getting rads

[harsh harbor]

Players always think it's broke and even if it was broke we have no way to fix it

Main is full vanilla server

We don't change anything

[brisk jolt]

Greetings, they banned a colleague from my team, for no reason, they say it has hacks, but it's impossible, I have everything on stream, they don't give reasons, and they still haven't attended to the ticket already created, is there an admin who can verify our case? and check the account and do what you have to do, we have clips and streaming video of whatever you need!

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[true quiver]

if he was banned for hacking, we have evidence. We don't show the evidence as that would allow hackers to know how to evade. You will need to wait for the ticket to be answered

[drowsy scarab]

rust admins are never wrong!

[brisk jolt]

Supposedly, they responded that they have enough evidence, but as I say, I am a computer scientist anyway, and I know that there is PC check and everything and they can do it, we are sure that there are no hacks, I don't know what evidence they say they have that they have. They are enough to believe that it has hacks, it has more than 4k hours in the rust, I have 5k in the game too, and we played together from the beginning, they cannot give reasons why, but I understand that to make this decision there should be a trial or something in which the user can show you that it is clean, not only because money has been invested in this server, but also because of the damage they do by saying that a person has hacks without being 100% sure that this is the case. be

[true quiver]

Not the place to appeal, that is what tickets are for

[celest furnace]

trio down

[leaden swallow]

trio down

[warped granite]

2x vanilla down

[leaden swallow]

does @harsh harbor know the severs are down?

[true quiver]

We are aware servers are down and they should be up within 5 minutes

[warped granite]

thanks

[pearl osprey]

i lost ak kit because server got down

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[true quiver]

#🎫︱create-a-ticket

[dark maple]

hello, im getting CPnnection Attempt Failed when trying to join Rusticated - US LONG .. this is the only server im having issues with

[stark belfry]

Hey admisn there is a cheater on trio thrusday twho just killed me and my teamate

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[spiral ibex]

#🎫︱create-a-ticket

[ionic walrus]

whitelist please

[ocean moss]

you have to make a ticket in #🎫︱create-a-ticket , in order to make a whitelist request

[ionic walrus]

yep

but after whitelist i need to fine my name

i cant enter their server how can i find my name

[topaz silo]

You are signed in, you don't need to select any name.

[rocky cape]

Fix your damn creative for once, sure the lag is gone but there is still probably hundreds of bugs 2 of these which are annoying as hell is the fact that my base loads in twice on my plot meaning I have walls inside of walls doubling my build cost, preventing me from building inside of my base also the fact that the build cost NEVER shows up on the top right of my screen.

This also fucks with the stability in my base ^^

[topaz silo]

You can toggle the build cost display in the middle-click menu, as for the double loading I'm unsure.

[rocky cape]

You think I'm too stupid to try to toggle the build cost display on and off? 😂 It doesn't work.

It can be on yet not show up

Like did yall rewrite the entire build server managing to create 100 bugs? or what even happend

[topaz silo]

Didn't call you stupid, lots of people have toggle off by accident in past and not seen the toggle on - haven't heard of it just not working.
And yes, there was a full rewrite of the creative server, so it's not too surprising theres bugs - owners & devs are aware and are always working on it.

[rocky cape]

Atleast the lag is fixed tho but double loading, build cost not showing up (it's like a 10% chance that it shows up) is just annoying

especially since double loading prevents you from placing new foundations connected to the double loaded ones

[topaz silo]

Honestly not too sure what to say, first I've heard - dev/owner would probably know more. Has been a smooth experience for me excluding the lag it had for a bit

[rocky cape]

I think it loads your auto save twice so if you accidentally disconnect then load back in you have a double loaded base

[topaz silo]

Maybe your plot stays loaded for a time, and if you reconnect during that time it loads the autosave on top?

could be something like that, would have to test

for the devs to do anyways, will pass along :)

[rocky cape]

thanks

[elder hearth]

how to get whitelisted for vpn

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket.Please note that you need to have at least 500 hours on Rust.

[north smelt]

whitelist

[celest yacht]

Will there be a wipe bp on rusticated long due to the new tech tree tax system?

[spiral ibex]

Killa said not unless facepunch forces a bp wipe'

[restive mango]

I am spawning in my friends base to help him and make some changes how do i save a base that ive loaded in (I tried just saving it but t saves a empty island)

[ionic walrus]

you facking cheta

[reef birch]

the au build sever is full bugged, all plots full of bases with people asleep in air

[harsh harbor]

it was restarted

[reef birch]

did you just restart it? not online for me

[harsh harbor]

should load in a few

[ionic walrus]

helo

[eternal pelican]

hello i am on the sandbox

and i need help

to build i can t build because no load but

i can t load because i need claim

but i can t claim

[spiral ibex]

Try /claim

[prime cypress]

what do i do to try to get my acc un banned because u got false banned

[topaz silo]

Gameban is with EAC, if you were banned from our servers #🎫︱create-a-ticket

[prime cypress]

how do i make a thing to get un banned tho

[topaz silo]

If it was a game ban you need to go to EAC's website. If it was a ban from just our servers you need to #🎫︱create-a-ticket and appeal there.

[prime cypress]

i got a EAC ban and a ban from the 2x Thursday

from your severs

[topaz silo]

https://www.easy.ac/en-us/support/game/contact/appeal/ to appeal an EAC ban

[prime cypress]

it says page not found.

[topaz silo]

oh

might be the old one

[prime cypress]

can you get the new one for me?

[topaz silo]

https://www.easy.ac/en-US/support/contact/appeal

[prime cypress]

ty

[finite dragon]

What does banned: no u # 24141 mean?

Looks like banned from all rusticated servers. Get the same banned #

[ionic walrus]

@crystal pebble the server is saying 1/1 lobby

[spice ferry]

if you wnart to appeal a ban #🎫︱create-a-ticket

[vivid moss]

hey admins i made a ticket when yall get a chance to look at iit

[vocal mural]

okay?'110675

why im banned # 110675

?

[hollow knot]

idk if its on my end, but i cannot find the raid and plot counter

ik its usually on the right side, and i have it all turned on

its just not there

[spice ferry]

if you want to appeal a ban please #🎫︱create-a-ticket

[vocal mural]

pls giv me a name from steam or discord

or how can I find him

[vocal mural]

I want to write to him!!!!!!!
I've been playing for free for 2 days, day and night, because RNDM asks me if I want to join his group so we don't kill each other anymore

[spice ferry]

I can not give information about your teammates, please choose them more carefully in the future.

[vocal mural]

please give me his steam name I'm so mad

I played day and night and built up a large base for nothing

I'm so extremely angry right now

How can I see who I last played with?

[supple socket]

do admins not help?

im fighting a level o steam account cheater and the admins closed the ticket due to inactivity?

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[supple socket]

no admins?

no support?

no help?

no bitches?

[spiral ibex]

if it was closed for inactivity make another ticket

[supple socket]

60 minute cool down it says

[spice ferry]

im looking into it

[royal thorn]

Fix ur fuckinf build server

[spiral ibex]

whats wrong?

[royal thorn]

Can’t build anything nor delete

[spiral ibex]

try /claim

[royal thorn]

Have to wait at least 10 sec to place

[spiral ibex]

or is it just lagging?

[royal thorn]

Lagging

Af

It says not enough space

[supple socket]

i have a combatlog id love to upload, BUT YALL CLOSED THE TICKET CUZ HE WAS AFK FOR 1 MINUTE

[spiral ibex]

ceTriaL said he is looking into it

[supple socket]

❤️

[rocky cape]

"Can't place: Not Enough Space" happens out of nowhere preventing you from placing anything on your plot then randomly goes back to normal where you can place everywhere

[primal shoal]

h

[echo ether]

On long servers blueprints getting wiped or not?

[pallid shadow]

doesnt let me join server says disconnected level

[spiral ibex]

put a pic of error

[pallid shadow]

ok

not letting me send ss

says couldnt load level and cannot connect to destination host

go dms

@spiral ibex

i sent ss in dms

[spiral ibex]

we dont do dm support

[pallid shadow]

i cant send ss here

[spiral ibex]

Mismatched Server Files / Not Able To Download Map
1 - Press F1 and type console.clear
2 - Try and Join the server again (You will get the error still)
3 - Press F1 again and type copy
4 - Open a .TXT file and press CTRL + V
5 - Look for "Loading custom map" and there will be a URL next to it
6 - Copy and paste that URL into an internet browser
7 - locate your Rust "Maps" Folder (\steamapps\common\Rust\maps) and delete everything in there.
8 - Take the downloaded file and drag that into your Rust "Maps" Folder (\steamapps\common\Rust\maps)
9 - Restart Rust and you should be good!

Video Tutorial: https://youtu.be/pLRIPdH7H_g

@pallid shadow

[spiral ibex]

fix it?

[pallid shadow]

yes

cheers

[magic echo]

Every time I build with metal on the EU Rusticated Creative it automatically upgrades to shipping container, even if Its shipping container and I re-upgrade it to normal metal it becomes shipping container, any fix?

[harsh harbor]

press the skin button

and change the skin

[magic echo]

Ah, thank you

[blissful quail]

Issues with external tc not showing upkeep on sandbox au just says it's 10 frags

[hybrid cairn]

On a trio server is it allowed to let someone use a workbench connected to your base for them to craft an item if you pay them for it ?

[spiral ibex]

If your under group limit then it should be fine but if you are more then 3 I wouldn’t advise it

[hybrid cairn]

but its a trade then isnt it when i pay somoene

i hope someone higher up can give me a good answer

[topaz silo]

An agreement not to kill someone, which is specifically against our rules (displayed in the server description). Depending on how you do it, it is also against the rules to allow someone inside of your base.

If an admin catches you letting someone use your workbench, they may decide to ban you for that as it does break our rules.

[patent hatch]

yo can i save inventory in the sandbox

[spice ferry]

You can not allow a player not in your team into your base, you would need to trade the item or a BP from the research table via vending machine or shopfront to follow the rules.

[patent hatch]

@spice ferry can i save inventory in the sandbox

[hollow knot]

@topaz silo is there a key to press to open the counter ?

in creative

[topaz silo]

counter?

build cost you can toggle in the middle-click menu

[hollow knot]

it counts the raid cost and plot resources

[topaz silo]

yah you can toggle that in the middle-click menu

[hollow knot]

it shows the build cost is ( on )

nvm

[topaz silo]

Maybe try turn it of then on? or place something

needs to be updated to show sometimes

[hollow knot]

i just switched to a diff plot and went back

[topaz silo]

👍

[hollow knot]

1 more question, it says no turret limit but when u go past 12 it starts doing the electricity thingy

@topaz silo

[topaz silo]

Not certain, could be a customizable thing but I'm unfamiliar

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[distant lantern]

help

[spice ferry]

what do you need help with ?

[round bluff]

im getting 3v1 on solo bedwars NA rn

[spice ferry]

#🎫︱create-a-ticket

[distant lantern]

kicked isp blocked

[spice ferry]

#🎫︱create-a-ticket

[oak roost]

how do i get the airdrop from linking my acc

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[vocal crater]

yo ngl mods ur funny asf for filtering megaknight in chat as blocked

i respect it

[hasty quail]

yo I got banned for ban evading which I never did and I already made a ticket and now I am blocked from making tickets can an admin help me

[spice ferry]

No, if your blocked from creating tickets your ban is final

[shell egret]

so how comes i get "can't place not enough space" every 10 seconds on the build server when there is space

[harsh harbor]

that server is bugging out

i would do /server and move

[drowsy fiber]

Yo

I have a question for a mod-

[jolly viper]

What's the question?

[drowsy fiber]

It kinda got answered, but so could someone maybe explain it further?
So basically, I logged off for about 10 minutes. (In outpost) When I logged back onto the server, I was on a mountain, had apparently gotten eokad and lost all my loot?

[true quiver]

Outpost kills you if you log off and it shows your last death message

[drowsy fiber]

Alright, thank you, just wondering what happened!

[drowsy fiber]

How come you don't die after being in outpost logged out for over 3 hours though, but 20 mins does kill you and remove all your loot?

[topaz silo]

It should automatically kill you after 10 minutes asleep, so not sure why you would still be alive after 3 hours logged out - if so that is likely unintended behaviour & it may be best to file a bug report with Facepunch with the details of where you logged out / anything else relevant. AFAIK this isn't a known thing, but I could be wrong.

[spice ferry]

If you see another player logged out in Outpost forever, that is because the did never log back in.
The game does kill you upon logging in if 10minutes or more have passed.

[topaz silo]

😲 Didn't know that, mb

[spice ferry]

nobody does

[native fern]

There is anyway to see the map before it wipes?

[brave aurora]

You can find wipe schedules in the #🎮︱server-info channel.

[spice ferry]

map votes start 24hrs before wipe

[exotic sinew]

i'm stuck in a blue card room at water treatment

why does this happen

[spice ferry]

that is how the room works, there is a switch in the back behind the desk with the redcard you can flip top open the door from the inside

[zinc lynx]

EU Trio monday is it map wipe ?

[stone latch]

/login

[spice ferry]

yes BP and map wipe on thursday with force wipe

[surreal sandal]

Wtf infinite receiving data when loading on the server?

[stray seal]

same

[eager sinew]

Same

[indigo sand]

same here

[eager sinew]

Wtffffr

[eager sinew]

Same

Reset the server please

[spice ferry]

The server is fine , if there is individual issues loading in im sorry, but most ppl seem do be loading in just fine

[astral haven]

Guys

im entering in the server and put me receiving data

I will enter or its bugged

[surreal sandal]

Same problem

Server issues, never seen that before

[astral haven]

pls help us

[surreal sandal]

I disconnected and connected again and it worked, skipped queue some how

[astral haven]

can u repeat

i love u men me too

thanks <<<<<3

[ionic walrus]

no rusticated building server

wipes over

[shell dew]

#🆘︱support I was first in line and while the server was loading I had endless receiving data

[ionic walrus]

yes

yes

[shell dew]

#🆘︱support I was first in line and while the server was loading I had endless receiving data, what should I do?

[ionic walrus]

why you tag the support channel

[shell dew]

I want help

[spice ferry]

some players had that issue , you will need to reconnect im afraid

[ionic walrus]

yes

[brazen roost]

Guys

i think i found a cheater

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[spiral ibex]

^

[brazen roost]

ik

but he wasnt

[gleaming goblet]

aque horas es el wipe?

[ionic walrus]

yes

[spice ferry]

#🎮︱server-info

[raw plinth]

where can i report , some guys playing 6 on eu monday trio server

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[oblique sky]

4-6 stack in trio server (mondays)

[harsh harbor]

#🎫︱create-a-ticket

[raw plinth]

what if i will disconnect from server (not queue) will my slot be saved ?

or i will stand in queue again?

[spice ferry]

once you are fully loaded in there is a 5minute grace period

[raw plinth]

ty

[ionic walrus]

wsp homie ❤️ the building server....

[raw plinth]

im sitting 4 fucking hours in queue bcs of timed out error

[ionic walrus]

no

don't swear!!!!!!!

[raw plinth]

sorry but i cant

[ionic walrus]

all good idc

[ionic walrus]

ahh the building server is up!!!!

yippy!!!!

[pale skiff]

kicked isp blocked attemptin yo use a isp as a VPN is not allowed

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket.Please note that you need to have at least 500 hours on Rust.

[pale skiff]

#🎫︱create-a-ticket

[true quiver]

You have to go to the link in the channel

[pale skiff]

bro, I can't make a whitelist, I'm not on the list of players there.

whitelist, eu long, and I don't know what to do next

[spice ferry]

you do not need to select anybody we know who made the ticket since you log in with steam

[pale skiff]

But I still have a mistake kicked isp blocked attemptin yo use a isp as a VPN is not allowed

pls help me

[true quiver]

We can't help you if you don't make a ticket

It automatically attaches your name when you create a ticket

[ebon peak]

im a bit of a rust noob but im having problems connecting to the 2x monday vanilla. i can join the 2x thursday and all other servers but i am unable to connect on the monday wipe server. ive uninstalled and reinstalled, restarted pc and router, and idk what else to do

if anyone can try to help me id greatly appreciate it

[spice ferry]

do you get an error message ?

[ebon peak]

"Disconnected: Connection Attempt Failed"

every other server works

[spice ferry]

Individual routing , you can #🎫︱create-a-ticket and i can look into it

[ebon peak]

i opened one a min ago

[ebon peak]

lol its not letting me access the ticket anymore

idk what happened but vpn still didnt work

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket.Please note that you need to have at least 500 hours on Rust.

[spice ferry]

Sorry i would not know how to help you from here

[prime cypress]

is there a facepunch discord sever

[spice ferry]

yes its just called Rust

[rare wedge]

i need white list i got vpn banned from the sever
https://steamcommunity.com/profiles/76561198850660166/

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket.Please note that you need to have at least 500 hours on Rust.

[cinder kraken]

how do i appele for a ban?

[spice ferry]

#🎫︱create-a-ticket

[cinder kraken]

ok thx

[signal valve]

why is the sandbox rendering multiple bases at once and i cant even move or build

[civic condor]

can anyone help any mods

i cant make a ticket for some reason cuz I dont see my user and I cant join main even tho I dont know why and i was never banned or anything, Im able to join the server just not creative or any of the ids I havent checked any other things like bedwars though

[true quiver]

You don't have to select yourself

its already attached when you make a ticket

[civic condor]

oh alright

ty

[ionic walrus]

i feel like if one of the admins @night crest tells me one thing and then another admin tells me somthing differnt i feel as if the admins need to get their facts straight iv been trying and wasting my time for the last 16 hours trying to get myself whitelisted and i think its bogus that you give other players an advantage because their accounts are older i feel like this is somthing the owner @crystal pebble should respond to because of the utter bull thats going on all i want to do is play on the server with my friends and im shot down and treated unfairly because im a newer player comeplete bull man

[icy echo]

the admin kinda suck

have a ticket open for an hour

[ionic walrus]

iv had tickets open for the last 5 damn days

[true quiver]

We have requirements for VPNs, its not because we are unfair

[ionic walrus]

the owner needs to adress this

[icy echo]

banned for some stupid charge back

and i rebought vip

justr now

[ionic walrus]

when one admin is telling people one thing and another is telling people others it needs to be adressed

complete bull

and then the other admin trys to talk circles around me

[icy echo]

fate please answer my ticket

[ionic walrus]

im not an idiot man

[true quiver]

Chargebacks cost us money to contest, so you have to pay for the package you refunded plus a chargeback fee

[icy echo]

just did u brick

send me a fee then'

[ionic walrus]

kai chill

dont be disrepsectful

[icy echo]

im mad bro my friend just goit hella shit

[ionic walrus]

thats not the way to get them to help they have god complexes

[true quiver]

Maybe you shouldn't have charged back

[icy echo]

just send me a fee?

[true quiver]

Those tickets go to the owners

They handle them

[ionic walrus]

hince why u havnt got a response

owners are busy

[true quiver]

The are not available right now, so you'll have to wait

[icy echo]

making new account

[ionic walrus]

me on the other hand the admins are being completely unhelpful and treating me as if im incompatint and a troll

trying to talk circles around me after i litrealy had another admin tell me they were white listing me

in a ticket

look im not looking to be rude

[true quiver]

He told you to connect so we could better check your account

[ionic walrus]

and i was connected

[true quiver]

He didn't say he was going to whitelist your account, and if that's what you got from that, I apologize

[ionic walrus]

actually he did

[true quiver]

Your account still doesn't meet the requirements

[ionic walrus]

heres the screenshot

[true quiver]

I can read the tickets

[icy echo]

when was the last time an owner was online

rrespectfully

👍🏼

[ionic walrus]

one is online rn

just busy ig

[true quiver]

They have lives too, they dedicate a lot of time to the servers

some server you have to wait days for responses to tickets, an hour is nothing

[ionic walrus]

^

that is true rusty moose takes FOREVER for anyone to respond mod admins or owners

[icy echo]

they needa lock in

[ionic walrus]

real

[true quiver]

No matter what someone told you, you aren't getting whitelisted as your account doesn't meet the required time

[ionic walrus]

thats why i want to speak to an owner about that even if my account dosnt get white listed

i still dont like that one of the admins was talking circles around me

[true quiver]

He didn't tell you he was going to whitelist you, he said connect so we can verify for whitelist approval

[ionic walrus]

before you say anything keep in mind your bias as ur an admin urself

[true quiver]

that doesn't mean your 100% going to get whitelisted

[ionic walrus]

mabye wording should be choosen differntly

[true quiver]

Okay

[ionic walrus]

verifying normaly means that you got accepted and now u gotta verify

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[true quiver]

Thank you for your feedback

[icy echo]

if i boost server would that get the owners attention

[true quiver]

no

[icy echo]

damn

[ionic walrus]

dude u could donate $100

[icy echo]

maybe

[ionic walrus]

and the owner wouldnt care

[true quiver]

Donating does not grant you any extra privilages

[ionic walrus]

it should

[icy echo]

https://tenor.com/view/fade-emoji-funny-gif-25240293

[ionic walrus]

lol

[icy echo]

so i gotta wait till wipe is over to get unbanned

[true quiver]

Well it doesn't. Admins can't see if you bought a package or not

No, you have to wait for an owner to response

[ionic walrus]

if u buy vip u should be able to whitelist like every other server

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[icy echo]

which is going to be way after wipe seeing how you said it takes them days cuz they slow

[true quiver]

I'm sorry we are not every other server

[ionic walrus]

no shit

idk why my friends wanted to play here but they do

[true quiver]

I didn't say that kai😂

[icy echo]

^

[ionic walrus]

oh shit hes got u there

[true quiver]

Im talking about other servers

[icy echo]

so since your slowing then other servers i should expect a couple weeks

[true quiver]

it should say some servers* but that doesn't change the meaning of the sentence

[ionic walrus]

im bout to call my 30 man zerg to come up in here and complain that i cant play

[icy echo]

lmao

[true quiver]

I would recommend against it

[ionic walrus]

what your going to ban all 30 of us because admins cant use words correclty

[true quiver]

Literally not what I said

[ionic walrus]

fates getting gaslit rn

[icy echo]

but you are slower then other servers

[true quiver]

Yeah sure we are

[ionic walrus]

poor fait RIP my homie he aint do nun

[true quiver]

idk how many times I have to tell you, he didn't promise you shit

[ionic walrus]

fate*

[icy echo]

can i just refund this VIP i just bought then cause this is kinda dumb

[true quiver]

He never said that he was going to give you a whitelist explictly

[ionic walrus]

WOAH there is no need to curse

i have been very calm with you sir

[true quiver]

Then you would have to pay back two packages worth

[ionic walrus]

remain professional please

[icy echo]

its been months since the first chargeback

never recieved a fee

[true quiver]

You didn't. We do to fight it

[icy echo]

so now i gotta wait another couple months for the new VIP to get refunded

[true quiver]

You don't have to wait months for anything

[safe lark]

which option do i click for informing u guys about a past gameban?

[true quiver]

Ban appeal

[safe lark]

👍

[icy echo]

so what needs to be done in order for me to get unbanned

[true quiver]

Wait for an owner to respond in your ticket

Like I've said before

[icy echo]

but theres no point unless they magically respond in the next hour since wipe is so close

[true quiver]

Wipe is in like 3 days maybe 2

If you want to think that it will take that long, feel free. Then you would be presently surprised when they respond sooner.

[icy echo]

wouldnt count on it

we will see ig

[true quiver]

ok

[safe lark]

okie dokie my ticket is in!

[icy echo]

damn bro free cocolate

muted for 7 days is nuts

[brave aurora]

Are you requesting an unmute? If so, please note that we do not unmute unless the mute was in error. Not knowing the rules is not an excuse. If you believe it was an error, make ticket using #🎫︱create-a-ticket and let us know what you said that got you muted. If it wasn't an error, please do not try to argue as you may get banned.

[icy echo]

my ticket wont even be ressolved by that time

[next turret]

how long do ban appeals take to get a response on average?

[brave aurora]

If you would like to appeal a ban please #🎫︱create-a-ticket

[true quiver]

Depends

[next turret]

Will I have a response before force wipe you think?

[true quiver]

yea

[next turret]

okay perfect!

[ionic walrus]

what type of ticket do i make to report an admin (Do not respond to me fate)

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[next turret]

is there a time frame you have to wait after a gameban to play again?

[true quiver]

yes 150 days

[next turret]

even if i have 17k hours and hadnt played rusticated in like a year

[true quiver]

Unfortunately yes

[true quiver]

Dude, I muted you in a discord while you went on and on about a small thing and threatened to bring your zerg into this. Boo hoo

[ionic walrus]

stop being unprofessional

please and thank you i havnt done anything to deserve the amount of disrespect your giving me

and their was no "threat" i said quote on quote "
im bout to call my 30 man zerg to come up in here and complain that i cant play" which btw i dont have a 30 man zerg it was a joke that i thought would lighten the mood as u were being quite uptight

[true quiver]

that's literally a threat

????

[ionic walrus]

i no longer wish to speak to you

as you are a power hungery person and are constatly disrepecting me and being super unprofessional

[true quiver]

Okay, have a nice night. Like I've said before, #🎫︱create-a-ticket

[ionic walrus]

and the "threat" i made was to get 30 players of the sever to come in and also complain so that my voice would be heard which actually isnt a threat and is somthing used by alot of people in the political world

[true quiver]

We are done with this conversation in the support channel

[safe lark]

i for one think fate is a nice individual

but thats just me

[ionic walrus]

and u have never said to #🎫︱create-a-ticket btw

[ionic walrus]

look thru the convo they just had with me

[true quiver]

my fault, I typed the messgae and didn't send it lol

well, convo done here, #🎫︱create-a-ticket

[ionic walrus]

again i will ask what type of ticket do i make to report an admin (Do not respond to me fate)

[true quiver]

other

[rare drift]

"Other" would be the category you are looking for. But after reading your lovely messages, good luck with your "report"

[reef birch]

is there any ice berg 2 on au build server?

[dawn valley]

is stream sniping banable ?

[spice ferry]

we have no direct rule , but make case by case decisions.

[dawn valley]

ok

when my ticket comes up i wanna make a note on it if i could thank u for the fast reply

[spice ferry]

you got an adminalready, just respond in your ticket

[atomic pewter]

Br long vip?

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[compact marlin]

how do I invite to a clan

[sonic gorge]

Hello, i can't craft repair bench in US monday trio

[brave aurora]

Are you requesting an unmute? If so, please note that we do not unmute unless the mute was in error. Not knowing the rules is not an excuse. If you believe it was an error, make ticket using #🎫︱create-a-ticket and let us know what you said that got you muted. If it wasn't an error, please do not try to argue as you may get banned.

[true quiver]

lol

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[harsh harbor]

[topaz silo]

[night crest]

[faint willow]

i cant find the 2x trio wipe server happening today in #1053485251407646790 i was gonna hop on and grind bps but i cant find it

[night crest]

#📣︱wipe-feed message

It's there, you still having issues locating it?

[obtuse frigate]

When come bp wipe?

[spice ferry]

thursday on all servers but the long servers

[magic pecan]

server rusticated 2x vinilla is saying i have a vpn but i dont any way i can get a white list to play ?

[brave aurora]

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket.Please note that you need to have at least 500 hours on Rust.

[tropic vessel]

hi

heloo

helooo

is anyone on dc

[spice ferry]

sure, how can we help you ?

[exotic owl]

its been saying searching for lobby for like 40mins on the build server

is it like full or what

https://i.imgur.com/rjNuNVh.png

[cinder kraken]

Yo can some admin respond to me in the ban appeal it’s bean like 26 hrs

[brave aurora]

If you would like to appeal a ban please #🎫︱create-a-ticket

[keen bobcat]

its been saying authorization timed out on rusticated build server can some1 help

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[glacial storm]

I keep getting "Disconnected: Couldn't download level" when i try and load creative on the minigames server. how can i fix this issue?

[empty surge]

WHEN force wipe

?

[true quiver]

this thursday

[delicate basalt]

I have a questions, can i play on the server with 2 old gamebanned accunt both over1000day?

[true quiver]

Please appeal with #🎫︱create-a-ticket

[delicate basalt]

Allright

[reef birch]

i dont really see the point of the color metal skin wheel option on build server if you skin your base and then it just gets randomizes/reset when you reload the build, am i doing something wrong?

[harsh harbor]

Well its not suppose to get randomized

[wanton patrol]

where do we see the maps for the eu long

[jaunty tulip]

what is the turret limit on the rusticated 2x?

[spice ferry]

map vote does start 24hrs before wipe and ends 1hr before wipe

[wanton patrol]

thx

[spice ferry]

turret limit is 24 on the 2x servers

[jaunty tulip]

thank you

[solemn herald]

When EU long map out

[solemn herald]

I see

[unique willow]

I keep getting a message saying my isp is blocked and i'm not sure why? How do I fix this? it says attempting to use an ISP as a VPN is not allowed but i'm not

[vivid pumice]

how to check build cost in creative

???

[topaz silo]

You can toggle the cost menu on in the middle-click menu

If it doesnt show up you can try switching plots

[vivid pumice]

alr

[royal dune]

@harsh harbor global wipe tomorrow on all servers?

[hexed wyvern]

global update with all resets, will the study be tomorrow or Friday?

[spice ferry]

tomorrow, always first thursday of the month

[spice ferry]

all servers but EU/US long ,those will only mapwipe

[royal dune]

@spice ferry When will there be a global wipe?

02.04.2024 22:00 global wipe und map wipe?

[dense flame]

make a discont for vip

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[dense flame]

I am too broke, i only have 95kr

9usd

[royal dune]

@spice ferry pls

02.04.2024 22:00 global wipe und map wipe?

[hexed wyvern]

in the vanilla section, it says that the servers are being downloaded tomorrow at 21:00, that is, how the update is coming out.

[royal dune]

Admin thursday global wipe und map wipe?

[obtuse frigate]

Eu Long no bp wipe?

[spice ferry]

correct

[spice ferry]

all servers but EU/US long ,those will only mapwipe

[spice ferry]

#🎮︱server-info has the wipe time in your local mashines timezone

[jaunty tulip]

Can you build on roads on the 2x?

and do quarry's also give 2x the amount of loot?

[hexed wyvern]

Admin thursday global wipe und map wipe?

[spice ferry]

#📣︱announcements

[swift tendon]

does it mean anything if a player i'm searching doesn't appear on leaderboards? even searching by ID i can't find them

[chilly plinth]

Hello, my friend can't connect to the server - "Connection attemp failed" But if he will spam "connect" once upon a time he will randomly connect
How to fix that?
VPN is not helping, changing accs too
https://media.discordapp.net/attachments/1034464929534709760/1235296649635692564/image.png?ex=6633db27&is=663289a7&hm=49f3021e1617015e5cb78ea5ffc95ae0bbfa402b19959b81eaeb2126e452f3dc&=&format=webp&quality=lossless

[rugged elk]

hello, i bought subscription only for one time a month ago

and today it took money from my card again

im 100%sure i bought one time

can you please help

on your web it says i have no subscription active

[harsh harbor]

Its not possible for it to recharge if it wasnt a subscription

but you can go to your account tab

on the website and cancel

[rugged elk]

yea but there is nothing

but it took my money i can send screenshoot from bank

[harsh harbor]

Then its not a subscription

[rugged elk]

man but it took my money again

i didnt play rust for month now i dont play anymore

[chilly plinth]

Can u help me pls?

[spare galleon]

which mapvote for eu trio monthly?

[harsh harbor]

Looking at your account you bought 2 packages last month

which both were assigned to your other account

cause u bought them on the wrong account

[rugged elk]

yea you helped me

[harsh harbor]

I see no subscription or charge this month

You would get a email from us saying "Order Complete" if it was a charge fromus

which we could look up by the transaction ID

[rugged elk]

can i send you screenshot

[harsh harbor]

I cant do anything with a bank statement screenshot

I would need a email with a transaction ID

[spare galleon]

which mapvote for eu trio monthly on force? @harsh harbor

[harsh harbor]

bruh what

it tells u the name of the server

#1053485251407646790

[spare galleon]

yes

but which mapvotte

[harsh harbor]

are u special

[chilly plinth]

oh, montly...

[harsh harbor]

It tells you the name

of the server

You pick the name

and thats the map vote

[rugged elk]

i see

[spare galleon]

yes but i dont know which serwer its eu trio monthly

you have 4 server trio

[rugged elk]

idk i guess i will wait till next month

if it charges again

[harsh harbor]

Then he cant reach the server with his connection some reason

[harsh harbor]

Check your email for a email from PayNow

[chilly plinth]

@harsh harbor He's right, there's no "monthly" servers

[harsh harbor]

but both your charges are for April 1st

[harsh harbor]

Well we dont have a EU Trio monthly

💀

[chilly plinth]

xDDD

[spare galleon]

so what trio servers are there?

[chilly plinth]

Yep, but how to fix that? If he will try to connect 5/10/30/... times he will connect

[rugged elk]

yea you are right, but today i was charged again, the same price, from the same account

no email tho idk wtf

and its exactly month from the buy

[harsh harbor]

I can send you a screenshot from the payment provider

[rugged elk]

i believe you

but i dont know what to do

i cant just lose 12 dollars for fun monthky

[harsh harbor]

Does it say "Rusticated"

or "PayNow"

[spare galleon]

@harsh harbor

[rugged elk]

PAYNOW

[harsh harbor]

#🎮︱server-info

[chilly plinth]

#🎮︱server-info

[harsh harbor]

You sure its not for another rust server

many rust servers use Paynow

https://checkout.paynow.gg/subscriptions

This will show all your subscriptions

across all paynow stores

[rugged elk]

ty will take a look

nothing there xd

but today they charged 12 dollars

[spare galleon]

ok @harsh harbor so you have only 1 week server trio yes?

[harsh harbor]

I found it

Its on account https://steamcommunity.com/profiles/76561199176989427

[rugged elk]

ok thank you

[dense flame]

@harsh harbor@crystal pebbleGuys be nice and do a soon summer discount on vip for eu thursday trio

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[sudden robin]

Is the us long sever wiping tomorrow

[harsh harbor]

all servers are wiping tomorrow

[lime warren]

Sort out the map votes is a joke people who don’t even play this shit voting

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[high gyro]

Eulong wiping time?

@harsh harbor

admin

[lethal garnet]

what time does the au trio thurs wipe today

[true quiver]

#🎮︱server-info

[true quiver]

^

[clever moth]

hello

i have a cheater as a neighbour

[brave aurora]

If you think someone is cheating, please ensure you F7 report AND create a ticket at https://rusticated.com/create-ticket. Rusticated staff investigates all tickets. If you have any evidence, you can attach it to the ticket. Make sure to select the player's name and a brief description of the situation. Never call out suspected cheaters in chat. If you do, it will make it much harder for us to catch them!

[naive rock]

I am on the rusticated bedwars build server and me and my friend keep getting these lag spikes and it wont let us build for like a minute is this normal?

[night wagon]

this wipe global?

[coarse rampart]

My credit card got blocked after i bought VIP to these servers. You're service is tagged as suspicious. Kinda weird guys?

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[topaz silo]

Force wipe, yes

[night wagon]

ı hop so

[gray acorn]

How i can check if i have VIP status?

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[ionic walrus]

when is wipe?

[brave aurora]

You can find wipe schedules in the #🎮︱server-info channel.

[wooden crow]

u got a spy.pet data scraping bot in ur discord and its @mortina9768
https://i.imgur.com/EJxIC5M.png
ban it

nvm account got suspended by discord, thanks anyways 👍

[jagged drum]

Vote map 1 for eu long

[rocky haven]

Please supply the seed info for the rust maps in vote

[topaz silo]

If you click "view on rustmaps" you can see the interactive web map

Custom proceedural generation - so you cannot replicate the maps yourself for a private server before wipe.

[rocky haven]

Thank you for the support @topaz silo

[night crest]

Depends on your payment provider, PayNow is a newer service and dependent on where you are located some banks may choose to flag the purchase for additional scrutiny. Have had 1000s of purchases with no real issues, but I will let ownership know so they may look into it further.

[muted sky]

why when i do /load and load a base nothing happends says "load to be able to build"

[spiral ibex]

try "/claim" then try to load the base

[muted sky]

i did says i already claimed it and nothing works i cant build

got it nvm

[dense flame]

Are there any discount codes, please answer quick

[rocky pelican]

I never had a problem before, I'd call your bank and tell them it's not suspicious. I've bought VIP 4 times over the past 3 years and never had any info stolen or anything suspicious on my account.

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[sleek aspen]

LF a builder to rate my base Right now! custom base, funnel, peeks and bunkers lmk asap thanks

[dense flame]

Hey can someone help me remove my card from the webiste i just bought vip for me and my freind

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[vagrant sable]

is using a bot to sell at vending against rules?

[high gyro]

hi admin

I may need help

[golden cloak]

lfg 22 3.4k

[median delta]

where can i find the patch notes

[vagrant sable]

us long

yellow hazzy with radio

been there hours

[lone talon]

why wont this server let me join with exitlag on like wtf

[marble sapphire]

link to map eu trio thursday

[brave aurora]

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

[proven osprey]

whats the map for eu long

[lucid willow]

when to vape on a trio ?

[ashen hatch]

what time do servers wipe

idk if its force wipe or regular wipe

[lucid willow]

global wipe ?

[solemn herald]

Rusticated eu long wrong map

[small rune]

What do you mean

[empty frigate]

@us long

[small rune]

@heavy thunder

[covert trench]

ive got vip for eu trio but im still in queue 🤷‍♂️

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[weak wyvern]

add slots to the EU long!!!!!!!!

[small rune]

Slots are automatically increase and we cant do anything to increase them

[dense crescent]

the admin is there?

i have some question about my vip

[brave aurora]

You can purchase Skipqueue / VIP ranks at https://rusticated.com/vip. If you're having issues please make a ticket using #🎫︱create-a-ticket

[small rune]

❓

[restive pond]

are servers not showing up for anyone else?

my buddy has been in for 30 min

ive reset steam and pc multiple times

[small rune]

You can allways join with the ip

Que server quieres jugar?

[restive pond]

rusticated us main

[small rune]

Abre la consola (f1 en el menú) y pon esto 'connect us-main.rusticated.com:28010'

Sin las comillas

[restive pond]

👍

[weak wyvern]

after about how long the slots will increase?

[small rune]

¯\( ͡❛ ͜ʖ ͡❛)/¯

[brave aurora]

The amount of maximum players that can join a server depends on the server performance. The biggest influence on the server performance is the amount of player placed entities; this includes bases, walls, etc. The more player placed entities there are on the map the less performant the server is. This means the longer into the wipe, the less people can join the server. If we were to ignore the server performance and increase slots, it means everyone will start lagging.

[sharp prawn]

Is there a team limit on rusticated 2x thurs?

?

???

@topaz silo

?

@spiral ibex

^^^

[spice ferry]

NO just UI limit

[spiral ibex]

^

Team limited servers say it in there title

[jaunty tulip]

hey, can you use a rustplus bot or something?

rustalytics for example

[spice ferry]

yes

[compact frigate]

admin

can u pls help fast

i make ticket

cetrical hello bro

im waiting your answer

[old coral]

@south pine Can someone please confirm if 2x Vanilla Monday was supposed to BP wipe? map wiped but BP's did not and I cant find any information in wipe feed.

[spice ferry]

all tickets are done in order

[jaunty tulip]

it keeps saying i violated the chat filter

[compact frigate]

im waiting pls be fast bro

[old coral]

@south pine Monday Can someone please confirm if 2x Vanilla Monday was supposed to BP wipe? map wiped but BP's did not and I cant find any information in wipe feed. @spice ferry

[gloomy magnet]

Are multi tc's disabled or am I doign sum wrong

[small rune]

You probably did something wrong

[jaunty tulip]

i didnt even type, it was my rustplus bot

[muted sky]

whats wrong with the sandbox server

[royal dune]

@small rune admins please help me I stood in line for 100 people then my internet went out and I was banned for 10 minutes help please. And now I need to stand in line again, can you help me please, I will be very grateful.

[small rune]

Create a ticket

[small rune]

There's nothing we can do there

[muted sky]

@small rune please help theres something wrong with the EU sandbox server you spawn in the water ouside of the map

[rocky cape]

Fix creative, you spawn under map.

[harsh harbor]

We are aware

[oak talon]

is there grace period

[muted sky]

how long until fix

[hardy wind]

hello

please place a recycler in fishing x4

[small rune]

Its vanilla

[oak talon]

@small rune ...

[hardy wind]

but i dont care

[small rune]

once you are fully loaded in there is a 5minute grace period

[oak talon]

aightt

[hardy wind]

i need recycler

[small rune]

Nothing we can there as its an official vanilla server

[hardy wind]

its not oficiall

can you come and give me a recycler a admin took my recycler i want it back please

[spiral dove]

EU trio thur down?

[ornate lance]

yes

[low willow]

yES

[spiral dove]

crap

[rich compass]

yeah looks like it

[simple notch]

3 hours in queue

[dense haven]

eu trio thur die

[simple notch]

and insta dead

[dense haven]

xD

[rich compass]

Sad im outside haha

[tardy harbor]

any update?

[void quartz]

Only a few is dc

depends on region ect

[light pagoda]

xD

[latent kestrel]

EU trio monday wipe i keep getting disconnected is the server down?

[light pagoda]

Ja

[rich compass]

wdym region?

[light pagoda]

EU

[rich compass]

arent we all EU?

[light pagoda]

I don't think

Only AU stay alive

ups US

[rich compass]

Is it gonna be up or what?

im sure admins are notified?

[light pagoda]

[grand pike]

last 700 scrap for server shot down 3 times nice 🙂

[compact frigate]

when fix server

[glossy wharf]

eu trio thursday no work

[simple notch]

any info from admins?

[inner sapphire]

lol

[simple notch]

or you dont give a fuck bout what happened tf?

[inner sapphire]

wipe eu trio

[near igloo]

eu trio monday down

[rich compass]

even monday?

[glossy wharf]

thurhsday too

[inner sapphire]

wipe eu trio thursday plz

[near igloo]

it says that it still has pop but cant join

[rich compass]

im fed up spamming refresh lool

[inner sapphire]

yeah

[glossy wharf]

i farm fool inventory and servers down

[pallid leaf]

HELLO, Trio Thursday server dead!!! FIX PLS

[spiral dove]

where

[rich compass]

lol

[glossy wharf]

i dont say you)

[inner stratus]

Lost all my stuff, i died before, was running to my loot back with alot of juicy stuff, inside safezone... disconnect, bag just gone, cya server, it died b4 it started xD

and im paying for this

[mighty sluice]

any admins

[inner stratus]

spend the last 15 min looking for it, now i think im done for this wipe yo, that was what i could do before work tomorrow

byeeeeeeee

[main cargo]

yo server died again but some1 dident dc and kill ous both

plz rollback

#🆘︱support

[void quartz]

crazy sw

wtg

[main cargo]

roll back ffs

some1 killed me when server died

[warped gale]

bro... Lost full inventory of farm because of this DC

[main cargo]

can they rollback???

[smoky anchor]

I bought premium and the server is just so bad, not worth premium

id rather wait in queue for 1 hr and then ill hopefully come back to a smooth server

but i guess a good server is a bit too much to ask for

[main cargo]

idk man so tilt that some1 dont dc and killed ous with loot when we dc

[latent kestrel]

can admin pls rollback_

[main cargo]

#🆘︱support

[latent kestrel]

i died because one guy didnt disconnect and kill me #🆘︱support

[harsh harbor]

The orginal issue the server crashed for everyone, currently a network issue is happening where 10-20 people are getting DC'ed. Nothing we can do about it

[main cargo]

like died to bow that dident dc

[harsh harbor]

Issues happen

[main cargo]

no??+

[harsh harbor]

That is why we give 5 mins to rejoin

[civic minnow]

loot not spawning?

[main cargo]

man i have fiber network and some1 dident dc and took everything from me