#🆘︱support

1 messages · Page 35 of 1

true quiver
rocky glen
#

i made one wipe is right now tho unlucky

hollow bolt
#

anyone know why I cant see the trio server

timid ivy
#

I cannot see the 2x vanilla thursday either

#

Cannot client connect aswell

hollow bolt
#

same this is actually crazy

timid ivy
#

the queue will be amazing

autumn basalt
#

hey rusticated pls fix ur servers

rough bloom
#

lol server sucks

timid ivy
#

It seems to be working for 90% of people

rough bloom
#

where do i send vids

autumn basalt
#

yea but still, we need a rollback or sum

hollow bolt
#

so stupid.

weak sage
#

i submited a ticket for VPN use, dont know how long it will take to approve, so weird, i was able to play last week without a VPN just fine but the server wont show now without my VPN turned on.

brave auroraBOT
golden yarrow
#

my game wont show the servers

weak sage
#

youll have to use a VPN to see the server, same thing for me. just make a ticket for them to approve

hollow bolt
#

why would i need to use a VPN in the us lmao

brave auroraBOT
golden yarrow
#

I cant put a username in tho i cant even find the server

#

i was on it yesterdat tho

hollow bolt
#

same

crimson thicket
#

something is wrong with the servers

golden yarrow
#

^

weak sage
#

cause they have some setting wrong in the server, im not going to get into it but its end. i just want them to approve my ticket so i can play.

golden yarrow
#

i cant even make a ticket my steam name isnt on the players list

weak sage
#

just leave it blank and press next

#

when you log in through steam it will show your account

golden yarrow
#

i have a queue skip and it still wont show

eager pike
#

the server doesnt pop up for me

harsh harbor
#

Servers are showing fine for me

#

no idea what the issue is

eager pike
#

its only the thursday trio one thats not shwoing

weak sage
#

it has to do with us location and ISP may be a node down or something

hollow bolt
#

Im located in KY. I can see asll other servers besides like 2

harsh harbor
#

Just direct connect for now

#

Seems to be a hosting issue

hollow bolt
#

doesnt work

harsh harbor
#

they are looking into it

golden yarrow
#

how do i direct connect

weak sage
#

killa, how long for ticket to be approve, direct connect doesnt work either

crimson thicket
#

direct doesnt work

golden yarrow
#

from the site?

harsh harbor
#

Then you guys will need to wait I guess

#

not sure

eager pike
#

when i try to direct connect it still doesnt work

weak sage
#

it shows with VPN

#

just wont let me join until its approved

harsh harbor
#

If you need VPN access make a ticket

golden yarrow
#

i did

weak sage
#

been open for 15 min

#

thanks killa

golden yarrow
#

if im whitelisted what do i do now

weak sage
#

use VPN and then join

golden yarrow
#

oh so i have to download a vpn

brave auroraBOT
weak sage
#

bro..

golden yarrow
#

what

#

i dont ever have to use a vpn

#

i never have

weak sage
#

yes, you need to get one haha. watch some youtube videos

golden yarrow
#

will the severs be up later

abstract gazelle
#

hello

#

how do i buy vip on medium

brave auroraBOT
vagrant summit
#

how long does it take for queqe skip to activate

eager pike
#

Get a vpn then it’s not going to work but instead of pressing disconnect just turn of the vpn and rejoin and it should work

brave auroraBOT
main drum
#

@harsh harbor any update on connecting?

unique light
#

is there any way i can get a que skip if i crashed. I already waited in a 80 man que and then crashed and now im stuck in que again

subtle cloak
#

I bought my friend the US trio thursday wipe pass and he still can't get in. It stills gives him a queue

echo otter
#

I just bought vip but i clicked on the wrong server, i crated a ticket could I please get it changed to the right server??

brave auroraBOT
hexed cedar
#

hello On the 2x server, are bp distributed to the team?

restive estuary
#

any admin can wake up? we do 3 tickets 2 hours ago and no one help

#

we are getting spin botting

mystic terrace
#

guys how long do the support need to answer back my ticket on website could u tell me plz ?

finite bronze
#

If Thursday Trio is not popping up on server list how do i correct?

#

i was able to connect with ip

graceful galleon
#

what max team for us med

haughty grail
mystic terrace
#

guys why it says i have vpn but i dont have it at all on my pc ??? when i want try to join the server ?

brave auroraBOT
mystic terrace
#

can someone help me plz ?

midnight charm
#

does anyone know why the rusticated us main server isnt showing up for me?

slender sundial
#

Its not showing up for me too!

#

other rusticated servers are available. I cant join via f1 Connect > ip either

midnight charm
#

same

#

all the trio servers are available but not the us main

slender sundial
#

exact same for me

subtle cloak
#

yeah

slender sundial
#

this is sad

#

i am sad

midnight charm
#

fr

#

all my friends on it rn and i cant join

subtle cloak
#

bruh i bought pass for my friend and he still cant skip queue

brave auroraBOT
harsh harbor
subtle cloak
brave auroraBOT
velvet ledge
#

@harsh harbor Your Ticket
#70877

#

<$

livid escarp
#

I can't pick up one of the doors on my base no matter what. Can someone come remove this

#

It's my door..

harsh harbor
#

Put a codelock on it

#

remove codelock

#

pick up door

#

Oldest rust bug ever

floral nebula
#

base stolen by cheater

cunning stump
#

guys im stuck on warming prefabs on the thursday trio surver and ibe been in que for a hour and a half and dont want to cancel what should i do

#

anyone?

harsh harbor
#

Nothing u can do then relog

cunning stump
#

so i basically waited 2 hours for nothing

unborn valley
#

So i have vip and i dont have the sort function

brave auroraBOT
unborn valley
#

any fix?

weak depot
#

if i buy priority how long does it take to take effect

dreamy forum
#

rubber banding like crazy, getting lots of invalids on the trio thursday server.. not sure if its just me

cold valve
#

yo i got a scientist stuck in the ground he is able to shoot at me

brave auroraBOT
ionic walrus
#

Hello, I request that you please remove my ban. They received basically for being a good player and having a secondary account of a few hours. I literally used the account with a few hours because there I had bought the vip queue. I attach below my main account in the photo, if you can look at the IP they are the same as 76561199094965824 (ban association main account) and 76561199512246461 (cheating second account low hours)
If you need to do checks via camera (recoil) or if I have malicious programs, I am willing to show you to prove my innocence

lyric apex
#

can i get que skip cause my internet crashed now im in que

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i just waited like an hour

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my internet crashed 20 min after now i gotta wait another houe

latent snow
#

hey could we get some help in trio monday, i reported but we need an admin to expectate a duo

brave auroraBOT
latent snow
#

@hazy sand are you still in the server? sorry for pinging but i think they duo you just banned has a backup account and a base right next to theirs

#

i tried making a ticket but i cant in 60 mins

sick moat
#

US TRIO thursday needs a reboot asap

#

terrible lag

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not my internet multiple people complaining about it

lusty eagle
#

how long will the restart last

harsh harbor
#

5 mins

lusty eagle
#

alright

cold tinsel
#

how can i get help from a admin?

#

theres a group of 5+ in the US thursday TRIO

harsh harbor
halcyon prairie
#

I was kicked from us trio Monday and said i was cheating when i wasnt

brave auroraBOT
halcyon prairie
#

i was banned for no reason

latent snow
halcyon prairie
#

are there no admins on

lost dragon
halcyon prairie
#

yah

#

i also have a video

fading patio
#

Hi, The SHRRUG In the server US Trio - Thursdays IS Hacker. Shoot for walls and Aimbot ...

brave auroraBOT
scarlet niche
#

what happened to US monday trio

gleaming lark
#

fr

hazy sand
tame garden
#

Cheater on mini games

brave auroraBOT
tame garden
#

Boopas is flying and aimbotting in mini games

rugged blade
#

fix your terrible server performance on minigames

harsh harbor
dawn nebula
#

no barrels are spawning in arcrtic and its glitched is it a game bug??

#

on eu main

delicate field
cursive stream
#

Can a admin please help me?

#

I was at outpost and my internet went down for 15 minutes and i have a full metal ak kit with 1.5k scrap, 4 jackhammers, and 3 sam sights

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Its wipe day, can i please get my stuff back @harsh harbor

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Ive been on since wipe

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@hazy sand

delicate field
#

Pretty sure your stuff doesnt despawn for 2 hours in outpost. You just die after 10 minutes @cursive stream

#

If you had AK on you

cursive stream
#

I went back to where i logged and my bag was completely gone

delicate field
#

Dont think that is suppose to happen 😛

cursive stream
#

exactly

#

thats why i am so confused and want help from a admin

delicate field
#

There's a 17 day old steam account full aimbotting on the server but i cant make a ticket about it 😂

brave auroraBOT
cursive stream
#

Anyone?

solid tulip
#

so many aimboter here

brave auroraBOT
solid tulip
#

wtf

radiant oyster
#

how to fix heart palpitations

tribal robin
#

/wite

rotund rain
#

What i need to do if i banned for MultiAcc

fleet tiger
#

I get kicked out of the server with the reason "disconnected: kicked: isp blocked: attempting to use an isp as a vpn is not allowed". How do I add myself to the whitelist?

brave auroraBOT
rotund rain
#

i get kicked out of the server with reason- MeltiAcc

prime osprey
#

@harsh harbor Fix the performance of the sv

#

lag issues

#

there is a milisec crash

lost dragon
polar lantern
#

quick question is cheat bans appealable ? or association bans ?

brave auroraBOT
bronze sandal
#

why im crashing with steam auth every time

brave auroraBOT
rugged tide
# bronze sandal why im crashing with steam auth every time

Common issues such as getting "Authentication timeout", EAC errors or game constantly crashing can usually be solved by verifying integrity of your Rust game files and then restarting your computer.

Follow these steps: (also shown in a gif below)
Close your Rust
Navigate to your Steam's Library section
Right click on Rust
Click "Properties"
Navigate to "Local Files"
Click "Verify integrity of game files"
Wait until the process is done
Restart your PC as doing this helps to fix a lot of other Rust issues you may be experiencing

night bough
#

Would a admin mind helping me i was blocked from ban appeals on your website about 7 months prior and would like to open one

rugged tide
covert thicket
#

@rugged tide if i pop a 24hr kit today on 2x trio (sat wipe), will the timer be reset on wipe

rugged blade
harsh harbor
#

Hmm we will take a look

quasi eagle
#

is website down?

rugged blade
#

i get antihack and stuck in floors unable to do anything

brave auroraBOT
cinder hawk
#

admin pls why the server say me that kicked: isp blocked: attempting to use a isp as a vpn is not allowed.# rust

brave auroraBOT
grim thistle
#

how i cn speak with the admin?

rugged tide
grim thistle
#

i cant write anithing man

#

i dont hve permision

rugged tide
#

Click on the link in that channel

hazy anvil
#

Hi, how can I report a 6 man teaming on a trio server? I have actual evidence as well

brave auroraBOT
hazy anvil
#

I do not have permission to type in the create a ticket chat

brave auroraBOT
#

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

junior dew
#

Cheater on rusticated medium

brave auroraBOT
grave yoke
#

We need a Brazilian/Latin America server please Rusticated make our dream come true.

robust pasture
#

In rusticated US trios thursday wipes there is a team named RTX 3070 who claims to be a 5 man and says that it is only a trio reccomendation. Even when told to read the rules they deny and trashtalk. Please do something about team limit being broken

burnt tangle
#

Need help

#

yall have a cheater rage hacking i nthe bedwars server

brave auroraBOT
burnt tangle
#

If your Ticket system wasnt so damn complicated maybe id make a ticket.

burnt tangle
#

He’s probably banned now but yeah

fluid thicket
#

F7 ingame reports also work, tickets have priority though as F7 gets sent to the developers & anti cheat

brave auroraBOT
burnt tangle
#

After I called out the dude he started rage cheating… tp-ing inside our base, flying, etc

fluid thicket
#

Oh well, Bedwars Reports can only get handled by the owners due to the Bungee System

#

Feel free to ask staff for Details, but to my knowledge this never changed ✌️

junior notch
#

im not using vpn but i cant join on server "kicked: isp blocked: attempting to use a ISP as a vpn is not allowed"

brave auroraBOT
blissful flame
#

I made a ticket a few hours ago reporting someone can anyone help before he logs out

brave auroraBOT
rugged tide
short crane
#

@rugged tide why I can fix my auto turret wiht hq ? is it a server bug ?

#

@true quiver

rugged tide
#

And don't ping admins without @ for help in their names

outer pecan
#

eu long does peapole not get banned for assosiasont

#

team been playing with cheater that just keeps buying accounts

brave auroraBOT
rugged tide
outer pecan
#

okay couse he just got banned agin

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im gonna make a ticket

outer pecan
#

jamai

#

@rugged tide

#

could you help me with cheating team that just keeps buying accounts couse there base is upp and teammates are not banned

brave auroraBOT
rugged tide
outer pecan
#

i opned one 30 min ago before i had 2 wait for 3h

outer pecan
#

i really need support before they get there cheaters on and raid me

brave auroraBOT
night bough
#

can a admin hop in call w me?

livid linden
#

we do not provide vc support

tiny brook
#

i have linked my twitch but its not allowing me to claim the kit

brave auroraBOT
tiny brook
#

sorry to be impatient but can an admin check my ticket pls?

pine blade
#

how ı take dc kit

tiny brook
#

@livid linden

pine blade
#

guys can u help pls how ı take discord kit

brave auroraBOT
pine blade
#

ty

livid linden
#

An administrator will assist you with your ticket as soon as one is available

pine blade
#

ı join steam group but ı dont take kit

tiny brook
#

@livid linden

#

there is a hacker door camping me

brave auroraBOT
livid linden
vast jasper
tiny brook
#

us trio 2x

vast jasper
#

in x2 vanilla there is another one xd

tiny brook
#

his name is merc

vast jasper
#

ticket simbit please

#

sumbit, please check it fast please

#

love u team

#

ur are the best admins

still hearth
#

guys please go to my ticket this is super easy ban

#

they are racist and have trapped me in outpost

fluid thicket
iron kayak
#

Yo I need support it says I am banned for hacking when I dont think I have ever played a rusticated server can a admin help me figfure this out if possible

brave auroraBOT
iron kayak
#

I myself am banned for hacking and need help disputing this problem

iron kayak
rugged tide
#

What's your steam ID

iron kayak
#

this work?

rugged tide
frozen tangle
#

im so curious on how rusticated does there ban evasions

#

just changed my ip address then, spoofed every pc part in my pc

#

and im still banned

#

lol

#

props to yall rusticated

#

i gave up

#

0 other server in rust does that

#

do u have my monitors hwid or something

harsh harbor
sudden grove
#

how do i get in contact with admin

rugged blade
rugged blade
#

bedwars performance update plz

grave yoke
#

how do I include twig costs on creative?

harsh harbor
#

Open chat the click it with your mouse

dapper mortar
#

So I just appealed my ban for exceeding group limits, and got back into the server. When me and my teammate loaded in we lost everything on our bodies including our ak full metal kits. What can I do to get those back?

lilac goblet
small forge
#

what does this "Disconnected: EAC: Client integrity Violation" mean?

worldly shadow
#

I need help

#

ASAP

#

plz

#

need

iron kayak
brave auroraBOT
low oyster
#

admins

#

us medium

#

cargo is more than 4h

#

lag or wha?

cursive zephyr
#

can sombody pls get my ticket

compact osprey
#

For some reason i'm not able to claim my Twitch rewards. I've got it linked just like I do for the Reddit and Youtube and was able to claim those, but for some reason it's saying my twitch is not linked in game.

brave auroraBOT
rugged tide
compact osprey
#

@rugged tide That was it, thanks

coral hamlet
#

how do I verify for the cord kit on the 2x

brave auroraBOT
tacit flax
#

I need help, me kicked by vpn but i nah use vpn, what should i do?

brave auroraBOT
fresh hearth
#

can someone explain about 2x thursday server?? team UI & farms & Bps

rugged tide
#

What did you mean by farms and bps

broken atlas
#

hellp admin

fluid thicket
#

Or @rugged tide

unkempt ermine
#

or @fluid thicket

tardy pebble
#

when i press enter i get kicked out sometimes idk why

#

from rusticated bedwars

rugged tide
#

What's your steam ID, I can check your kick message

tardy pebble
#

or like it makes me leave too the lobyy

#

lobby not disconect me

pine grove
#

@rugged tide

#

I BOOSTED BUT CANT CLAIM kit

#

sorry caps lock

pine grove
#

@rugged tide

#

@thorny oriole

#

@vagrant cliff

#

@crystal pebble @harsh harbor

#

HELLO

#

SOMEONE

cursive zephyr
#

why is 2x sdt

#

down

#

what the fuck

#

are these shitty ass servers

#

this server is so shit

#

i keep getting timed out

jovial vessel
#

2X down for everyone else?

safe vine
#

ya poopy server

jovial vessel
loud cosmos
#

if anyone was at sewer lets call a truce

jovial vessel
#

servers back up

loud cosmos
#

im in im killing everyone

#

all the sleepers

safe vine
#

nooo!

jovial vessel
safe vine
#

fr tho

loud cosmos
#

they not up

#

i was lying

safe vine
#

nooo!

jovial vessel
loud cosmos
#

@harsh harbor fix yo servers

jovial vessel
#

real

safe vine
loud cosmos
#

its still not up

thorn igloo
#

bro when is server coming back up

loud cosmos
#

@harsh harbor so you ever like work on your servers or just kinda beat your shit to rust r34

jovial vessel
#

ope

#

servers back up

#

wtf

#

30 min roll back???

loud cosmos
jovial vessel
#

currently turning my 6k fert into scrap

loud cosmos
#

bruh the servers not up for me

jovial vessel
loud cosmos
#

ima bout to say it

jovial vessel
#

may i please have a water

loud cosmos
#

i had 600 scrap and a mp5 kit somewhere but im not telling🥸

white valve
#

anyone know what happened to 2x solo duo trio?

jovial vessel
#

🤓 im not telling!

loud cosmos
#

never ever!

jovial vessel
#

russians are ddosing it

spring lagoon
white valve
#

how much longer till its bacck up tf its been forever

jovial vessel
#

go play tf2 and come back

white valve
#

rust server never down this long

#

crazy

jovial vessel
#

its t he server provider

#

look in announcments

spring lagoon
#

i was mid riad

#

shit tragic

jovial vessel
#

so sad

loud cosmos
#

⛏️

ionic walrus
#

Is it allowed to kill your teammate and take all his loot and leave the team?

jovial vessel
#

but yeah

#

fair

ionic walrus
#

It happens to me and i find that pretty unfair

jovial vessel
ionic walrus
#

Yeh well some servers have a rule not to grief

jovial vessel
#

yeah go play noob friendly servers

ionic walrus
#

Thats boring

jovial vessel
#

beggers cant be choosers

#

welcome to rust

ionic walrus
jovial vessel
ionic walrus
#

Breh this guy

untold breach
#

@hazy sand Im having autoload issues on the build server any help would be appreciated

chrome marsh
#

is the au sandbox down or somthing i can't build at all

untold breach
#

same

chrome marsh
#

if anyone can get back to asap ill be much appreciated

untold breach
#

🙏

severe knoll
#

build server not working

#

can't load building or build

harsh harbor
#

hopefully fixed soon

#

You died to outpost turrets

#

they just dont tell u

#

they say someone else killed u

#

You cant AFK in outpost too long

hard atlas
#

creative is glitched u cant build

harsh harbor
#

Your body might be

harsh harbor
covert thicket
#

some russians def died with raid loot and slammed the server off with 80 sextillion packets

#

killas house rn

dark cove
#

I cant open the creative menu with middle mouse button anymore

#

how do i change the button

royal stream
#

i have a suspected cheater

brave auroraBOT
wispy juniper
#

There is a cheater on bedwars

brave auroraBOT
wispy juniper
#

76561199381040913

fluid thicket
#

@dark cove

#

-> bind mouse2 +attack3

#

if that doesn't work don't blame me please, k thx PepeGrill laughpepe

glacial charm
#

small down?

outer pasture
spice reef
#

anyone know why I got randomly banned

lost dragon
coral badger
#

I bought q skip for a wrong server can an admin to change it for me?

#

I made a ticket

frozen badge
#

IMAGINE

coral badger
#

;(

frozen badge
#

imagine playing the game Repopulation Unit Survival Test where u live in a aftermath of the World striving to survive against others, a game wich is proably at least 16+ but i am not allowed to use funny music or curse words to my friends who are not offended at all, and u fuckin auto mute me for 2 days , but u feel great letting underaged kids live in this envoirment probably fkn up their future and consume content wich is not for them at all, but u fuckin mute me

brave auroraBOT
frozen badge
#

and well done for the Ticket pink hair community manager, u probably was offended, but nobody else right?

#

come and talk to me like a real human

harsh harbor
#

You can curse all you want, its when you use racist or homophobic words you will be muted

coral badger
#

@rugged tide can you please help me with q skip?

rugged tide
frozen badge
#

bro, my gay friend makes jokes, and u tell him when somebody has to be offended or what

#

who the fuck are u thinkin u are

rugged tide
#

Next time please follow our rules which apply to both text and voice chat

coral badger
#

Thank you owner

spice reef
#

is there a est time on how long tickets take to get resolved

lost dragon
spice reef
#

#71925

lost dragon
# spice reef #71925

Looks like it got forwarded to the banning admin. You will have to wait until they respond. Thanks!

spice reef
#

alright thanks

cyan sand
#

a cant connect "Disconnect: Kicked: ISP Blocked:Attempting to use a ISP as a VPN is allowed"

brave auroraBOT
grand ermine
#

i need a admin for trio monday

cyan sand
#

you answer for a long time

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

ionic walrus
#

Hi my Rusticated 2x Monday vip is not working, bought it 10 mins ago now

brave auroraBOT
lost dragon
ocean spade
#

i have an obv cheater on us trio thurs

brave auroraBOT
ocean spade
#

already made a ticket 10 min ago

keen mantle
#

where buy vip?

brave auroraBOT
ionic walrus
# lost dragon Like ticket response?

yo i bought vip and its not working can u help me out, i have transaction id and stuff i just dont like how its been 20 mins might as well waited queue @rugged tide

ocean spade
#

@rugged tide

leaden glade
#

@rugged tide

#

we need help bruh

#

we put in 100000 tickets for a hacker and no answer

brave auroraBOT
cyan sand
#

I was not allowed access to the server due to the fact that I live in Russia

ionic walrus
#

good

cyan sand
#

why is it good ?

rugged tide
rugged tide
ionic walrus
ocean spade
#

were in the same team

rugged tide
#

There is only one ticket against this user

ocean spade
#

just look at the vids

rugged tide
#

An admin will reply asap, we have a high ticket volume currently

ocean spade
#

the whole server is complaining about him

leaden glade
#

he is camping everyone in our area with bolty

#

and crunching everyone

#

the whole server wants him gone bro

tropic flume
#

Hey can i disconbnect from the server and still skip queue because my game is lagging really bad

brave auroraBOT
glossy mulch
#

bruh I crashed at 10 in queue

mystic pond
#

I get in the server after 3 hours of waiting and now it’s bugged when I get in, what do I do?

#

Any help?

#

@brave aurora

#

@brave aurora

neat totem
#

What bug are getting?

steep minnow
#

how do i read the even tomer on website.cargo jus came out and i wanna know how long it takes for ir to come out again and the timer goes up not down

sturdy wadi
#

admin yo

#

wake up can u look my report pls ?

brave auroraBOT
latent snow
#

US trio monday is lagging like CRAZY, is someone ddossing the server???

sturdy wadi
#

eu long someone using hack c:

#

check report pls

jolly grove
#

what kind of ticket do i make to confirm I am allowed to play after my account has been banned for more than 150 days?

rapid stirrup
#

Bro theses kid cheating

brave auroraBOT
rapid stirrup
#

Nothins been take

jolly grove
#

r any admins doin tickets?

#

@ @livid linden @rugged tide

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

light abyss
#

kicked isp blocked: attempting to use vpn is not allowed but i dont even have a vpn.****

#

anyone know how to fix?

#

@livid linden

#

@rugged tide

hoary magnet
#

any admin?

#

need support in game

icy turtle
#

any admin look at my ticket?

fluid thicket
brave auroraBOT
fluid thicket
rocky lynx
#

i cvant save my build on sand box i might be just dumb but

fluid thicket
rocky lynx
#

i think?

fluid thicket
#

Open the menu (middle mouse)

Should be to the left, or maybe middle.

Sorry, didn't build anything on creative recently

rocky lynx
#

i click save it says saving in chat but nothing happenss

fluid thicket
#

And select load build

#

Your current build should Show up among all your saved plots

rocky lynx
#

my issue is the save doesnt look like its saved

#

it just says ? and doesn thave any of the build costs or anything

fluid thicket
rocky lynx
#

i do stretch res but other than that

fluid thicket
#

You can just load a new plot / select load build and your build should Show up unless the build save is broken.

Switch to different Cated Build server.

Return to Lobby and select another creative/build Server from the Bot NPC

#

Or /server iirc

rocky lynx
#

i dont wanna rusk losing the build

#

incase it isnt saved cus theres nothing showing that it is

fluid thicket
#

it should be Auto saved

#

You could also try to share the build

#

Isn't there a tiny URL function?

#

Or invite a mate ✌️

rocky lynx
#

ok will try

raven warren
#

Hi

#

I am trying to enter in the server and say Disconnected: EAC: Client integrity violation

#

Can someone tell me what i did wrong or if it was a bug?

ionic walrus
#

I got kicked off the server without a reason

rugged tide
# raven warren I am trying to enter in the server and say Disconnected: EAC: Client integrity v...

Common issues such as getting "Authentication timeout", EAC errors or game constantly crashing can usually be solved by verifying integrity of your Rust game files and then restarting your computer.

Follow these steps: (also shown in a gif below)
Close your Rust
Navigate to your Steam's Library section
Right click on Rust
Click "Properties"
Navigate to "Local Files"
Click "Verify integrity of game files"
Wait until the process is done
Restart your PC as doing this helps to fix a lot of other Rust issues you may be experiencing

robust abyss
#

ez server

#
  • loot - life
#

crash eu trio monday crash

spark wasp
#

yeah i cant see the server

#

or get back in ?

rugged tide
#

Servers are currently down, they should be back up ASAP

spark wasp
#

thanks !! 🙂

molten sinew
#

will it also get back in time?

spark wasp
#

its still down rn

rugged tide
#

Owners have been notified of the crashing issues, they will be looked into ASAP

granite wadi
#

admin rollback for 20 minutes! lost 2 rocket strings

rugged tide
robust abyss
#

rollback about 3 hrs like last time ?

molten sinew
#

and will it be again 15h of waiting?

rugged tide
#

No that was a steam issue that affected every server

remote jetty
#

its been 20+min we scared

midnight sphinx
#

rusticated eu trio monday crashed can you give me information when is open

rugged tide
#

Owners have been notified of the crashing issues, they will be looked into ASAP

#

I do not have an ETA for when they will open

midnight sphinx
#

how 38 people are still in the game

#

@rugged tide

rugged tide
robust abyss
#

very sad( again monday got some problems

graceful ibex
#

is eu long down?

fallow anvil
#

"Redundant equipment" apparently not

clever aspen
#

what happened to eu trio monday ???

rugged tide
remote jetty
#

im sadd almost an hour of clicking refresh im crying

#

We are awake of some servers offline. The hosting is having maintenance and was not suppose to go fully down just some drops. They are working on moving some equipment. It shouldn't be long. You can find updates here.

molten sinew
#

my question is what means not so long

sweet ridge
#

same xd

rocky cape
#

When I join the building server (creative) and press grass my camera stays the same and in F1 console it says "Local player is being set up multiple times!!"

#

nvm its fixed just had to rejoin twice

robust abyss
#

pls help i just wonna play rust and chill today

vast flame
#

How long does it take to run the server

hollow karma
remote jetty
#

Pls help

hollow karma
neat kindle
#

guys server eu long work ?

because cant see server in search and i'm got (server not respond) when i'm try join by ip

rugged tide
trim estuary
#

I dont understand, EU trio is working?

#

I cant connect

ionic walrus
#

@trim estuary its down

trim estuary
#

Thanks

rigid rune
#

do we know how much longer its gonna be?

wind lily
#

2 hours

wicked gate
#

When EU trio start work?

livid linden
short crane
#

Damn this hosting all time trouble with serwers

livid linden
#

It is also affecting other communities as well

wicked gate
spark wasp
#

is it back up trio monday ?

cold totem
#

when will the server be opened

molten sinew
#

probably next force vipe

brave auroraBOT
steep minnow
#

How often does cargo come out

frosty cargo
#

3h

spark wasp
#

how often are the servers online that i pay whitelist for

molten sinew
remote jetty
#

same question

fast current
#

bro what is up with monday? Shit has been down for like 2 hours bro said a short while man is capping

dusk dock
#

plz help me , i want to follow the server , thank you

remote jetty
#

pls admin answer i can pay u with kiss not joking

livid linden
outer pasture
cold totem
#

menn eu monday trio open servers pls ?

#

admin

outer pasture
remote jetty
swift osprey
#

2 Apr 2023
Partial outage
24 hrs
0 mins
No incidents or maintenance related to this downtime.

#

😄

ionic walrus
#

@remote jetty bro just touch grass

remote jetty
#

trure website say everuthing operational

remote jetty
ionic walrus
#

aa okey i understand u

remote jetty
#

^^

ionic walrus
#

i think u was a kid srry fella

remote jetty
#

im a cooker that woud like to enjoy his freetime :p

#

unlucky days off :)))

ionic walrus
#

xDD

reef birch
#

on au build server my plot is bugged and relogging adn 5 hours doesnt fix it. i cant clear, load or unclaim my plot

coral badger
#

get yo shit ahh server back up

#

bro eu trio has been down for like 3 hours now what happend?

livid linden
coral badger
#

any idea when it will be back up?

livid linden
zealous crest
#

why i don´t see the eu trio mondays

#

how much time we need to wait

narrow umbra
#

Absolute L admin

coral badger
#

L servers ngl

quaint gale
#

In this case u can guys touch some grass see your family or sth

#

Its about time

ionic walrus
#

@quaint gale +1

rose tangle
#

How can I touch grass when the servers are down?

restive ermine
#

how long will we wait?

quaint gale
#

thats wild but valid opinion

midnight sphinx
#

How can a server be down for 4 hours, how big a problem is it?

quaint gale
#

apparently a problem that takes 4 hours plus

coral badger
#

straight up

unkempt willow
#

EU long, will be turned on today?

livid linden
#

It's been ~3.5 hours and I'd estimate about another 1.5 hours until the issue is resolved

quaint gale
#

just play another server then hop off their dick mate

coral badger
rigid rune
#

@livid lindengive me a sar skin and ur forgiven

dusty forum
#

Cuti majmune

quaint gale
#

ngl dry the glazin is crazyyyyyyy

coral badger
#

srb detected opinion rejected

coral badger
viscid beacon
#

ням-ням

#

nyam-nyam

pulsar sphinx
#

украинская сила

dapper oxide
#

@livid linden how to verifiy ? on the bot ?

tender trout
#

when i s the eu trio monday up?

viscid beacon
molten sinew
#

@livid linden will you make a anouncment when the servers are online`?

remote jetty
#

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 4 hours ago. Jun 13, 2023 - 11:00 UTC ok im crying

ionic walrus
#

chill bro dont think on rust, just dm one of ur friends go buy beer and stay chill

remote jetty
#

i want an admin to tell me that server are coming in 5min otherwise i might do bad things

ionic walrus
#

like what

remote jetty
#

like bad things

ionic walrus
#

like masturbate?

#

xd

remote jetty
#

is it bad

#

i watch old recoil clips as porn tbh

ionic walrus
#

hhaahahhahhaha

real turtle
#

How do I unsubscribe my kit purchases

molten sinew
real turtle
#

Do y’all know how to stop the the payments or unsubscribe to rusticated?

livid linden
#

To cancel a reoccurring subscription:

  1. Sign into the Rusticated store https://rusticated.com/vip
  2. Click on the account tab.
  3. Scroll down to subscriptions.
  4. Click cancel.
remote jetty
#

if i cant know when serv back up im gonna cry &no kiss for anyone

midnight sphinx
harsh harbor
#

They are back online

wind lily
static crescent
#

this sv is back online ?

north portal
#

I was banned from entering the server for seven days, why? I just lost something to my friend, why am I being punished?

#

@livid linden

#

I didn't know he had a team, I've been playing alone

#

This is unfair. There are still many cheaters on the server who have maliciously teamed up and are still alive. Why did they ban me? I played on this server for a week last week, and I don't understand why I was banned for seven days

brave auroraBOT
rugged tide
#

Appeal via ticket

uncut dune
#

anyone know why my middle mouse button stopped opening menu on rusticated build server? Edit: it isnt a mouse issue I can split stacks and such in rust inventory

safe vine
#

please approve my unlink req

brave auroraBOT
safe vine
#

its been like a week

fluid thicket
fluid thicket
#

-> bind mouse2 +attack3

#

should be the default

uncut dune
storm bone
#

help please

lost dragon
storm bone
#

i played on syndecate 4 and my team and the server crashed

#

I went and no, I died and there is no loot

#

I have evidence that the server has crashed

#

@lost dragon help please

storm bone
lost dragon
#

This is Rusticated

brave flame
lost dragon
#

^

reef birch
#

@harsh harbor can u please restart the au server i real;ly want to play but i cant because none of my stuff works not even /unclaim

odd saddle
#

i keep getting world file mismatch even when ive verified integrity of game files

#

@harsh harbor

fluid thicket
fluid thicket
#

Restart your game, join, should fix if

#

..not there's a fix pinned within this channel

#
2 - Try and Join the server again 
3 - Press F1 again and type copy
4 - Open a .TXT file and press CTRL + V
5 - Look for "Loading custom map" and there will be a URL next to it
6 - Copy and paste that URL into an internet browser
7 - locate your Rust "Maps" Folder  (\steamapps\common\Rust\maps) and delete everything in there.
8 - Take the downloaded file and drag that into your Rust "Maps" Folder  (\steamapps\common\Rust\maps)
9 - Restart Rust and join the server```
#

@odd saddle

novel osprey
#

how long does it take for oil to respawn

pulsar sphinx
#

Need an admin pls

#

hackers near to me

brave auroraBOT
# pulsar sphinx hackers near to me

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

supple orchid
#

why do the bots and animal not move? is it a bug or is it a always thing

alpine coral
#

im playing on the 2x and my external tcs arent working

slim dawn
#

at what time do servers wipe on thursday? 2pm EST or 3

snow ermine
#

is mini bombing at outpost allowed?

graceful flower
#

i think i found a bug

#

does he have a admin?

hazy sand
latent sigil
#

i keep getting muted and im not even saying anything bad

brave auroraBOT
crimson tinsel
#

Sorry if this has been asked before, how can I enable Container skin for creative ?

#

nvm, working now, didnt work before 🤣

rare rose
#

bro my body fell through the fucking ground i have clip and i had a invo of sulpher with m2 ak kit !

#

sulfer*

unreal mason
#

PLEASE

#

I have solid proof of cheaters admitting to hacking and ban evading

#

@hazy sand

#

@uneven pier

fluid thicket
brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

twin adder
#

i cant connect to EU TRIO MONDAY , it saying ( could not download level : rustmaps-c.......(numbers) unable to complete SSL connection) , its just happening just for this server , others are ok

mellow fern
#

@livid linden

#

Hey

#

Is using rust plus plus app allowed in this server? (in official server)

mellow fern
#

so i can use it right?

#

im asking twice for being sure

unreal mason
#

I deadass just sent videos of kids admitting to ban evading and they said they couldnt find enough evidence and closed my ticket

#

yall are braindead as it gets

harsh harbor
#

Kids say they are ban evading and cheating 24/7

#

We need physical evidence of them ban evading and or cheating

unreal mason
#

he showed me his steam accounts

#

and showed me his discord pm's of him buying cheats

brave auroraBOT
unreal mason
#

its all on the videos

#

theres literally a plethra of video evidence

#

also considering the fact that hes a 15 day old account like what lmao

fluid thicket
unreal mason
#

maybe after 6 months

#

thats how long he said it took him to get banned last time

#

and i wonder why

#

but thats only half a year legit players have to suffer because they are treating this like its a court trial lmao

harsh harbor
#

All your videos I see no where u show steam accounts or discord dms

unreal mason
#

one sec

harsh harbor
#

I see one gamebanned alt of his which is 161 days old

#

which is allowed as long as he has 1

crimson tinsel
#

EU Creative - Is there only flat maps, or is there some other way?

unreal mason
#

Wait so hes allowed to ban evade?

rugged tide
#

#📃︱rules 6: We have a strict gameban policy. One gamebanned account is allowed if you have appealed your ban in ⁠create-a-ticket.

small walrus
#

Im getting kicked for VPN even though im not using any VPN

brave auroraBOT
thorny pebble
#

Hello, I would like to know if something can be done with players, who know where the loot is and go directly to it?

lost dragon
#

you can #🎫︱create-a-ticket if you think someone is cheating. But I would lean on, they got lucky and drilled towards core, or knew the base design etc.

hollow bolt
#

Can anyone see the US Trio Thursday map voting?

rugged tide
safe vine
#

monkey town!

abstract gorge
#

Does 2x main have shared bp

subtle shard
#

Anyway i can get some in-voice support? I did a Ug Oh. lol

#

I have a ticket open,Just need to explain lol

#

@rugged tide

viscid glacier
#

OI i got unbanned and i just got rebanned for nothing what the fuck

#

@rugged tide

#

@lost dragon

#

@rancid garnet

viscid glacier
#

i did

lost dragon
#

Ok then wait for someone to respond please.

quasi vortex
#

i need you guys to ban this guy he tried to scam me and probably other people saying hes gonna get there account band and a bunch of bs but i have his discord account so if you would like to ban him from doing this to other people

#

strange
#8428

#

@ionic walrus

#

he lied about where hes from

#

he said he live in Canada but live in fucking india and tried scamming and banning my account for $500

quasi vortex
#

yes

#

it's a common scam

lost dragon
#

Can you post a screenshot please

quasi vortex
#

yeah

#

I have this

#

I cant

#

it won't let me

#

I don't have perms

lost dragon
quasi vortex
#

still cant

lost dragon
quasi vortex
#

still can't lmao I sent it to your dms

#

he sent me that

#

but he blocked me

lost dragon
#

thats a steam scam

quasi vortex
#

yeah ik he sent me that on discord

#

saying imma get banned for accidently reporting me

brave auroraBOT
quasi vortex
#

so idk I just dont want ppl falling for it he got my account from here cause its the only mutual server I have with him

quasi vortex
#

i sent it to your dms rn

#

yeah everything I sent it

lost dragon
#

Thats not a rusticated scam

#

thats just a steam scam

quasi vortex
#

dms

lost dragon
#

banned

#

thanks for the report

quasi vortex
#

yeah thank you sweezy

primal niche
#

hello i ve been ban , but i dont use hack

brave auroraBOT
primal niche
#

just fall from a tower, and i dont loss health ,and been ban

#

any admin can help me?

primal niche
#

@lost dragon

lost dragon
brisk atlas
#

Hi I want vip in Thursday bisemanal vanilla Us but I don’t see that server

brave auroraBOT
brisk atlas
#

I don’t know where see my server

pulsar sphinx
#

Admin pls

#

one team of 4 next to my house

somber crystal
#

when is rusticaded eu main going to wipe

#

hour

ionic walrus
#

Heyy, can anybody help me ?

#

Yesterday, i was playing normally, i have 7k hours, and i was banned by EAC, cant join any server but on steam profile no BANS, only message that im banned until 17th (14-17th)

#

Im not server banned, i doesnt have to do anything with rusticated

#

But maybe theres someone who can explain.. ?

vast flame
#

cheater esp

brave auroraBOT
# vast flame cheater esp

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

dull eagle
#

admin check my ticket plz

prisma sapphire
#

admin can we increase rusticated eu trio cap

#

@rugged tide

brave auroraBOT
#

The amount of maximum players that can join a server depends on the server performance. The biggest influence on the server performance is the amount of player placed entities; this includes bases, walls, etc. The more player placed entities there are on the map the less performant the server is. This means the longer into the wipe, the less people can join the server. If we were to ignore the server performance and increase slots, it means everyone will start lagging.

copper stratus
#

why i was one of the first in the queue for the eu trio thursday wipe and when i started to connect to the serv i was timed out which created a queue when i reconnected

#

the least I can do is get my tail skipped again

rugged tide
#

You will be able to play again once the 3 days passes

copper stratus
#

@rugged tide you can help me

rugged tide
#

What's up

copper stratus
#

why i was one of the first in the queue for the eu trio thursday wipe and when i started to connect to the serv i was timed out which created a queue when i reconnected
the least I can do is get my tail skipped again

rugged tide
#

We don't skip players through queue, you get a 5 minute grace period if you're fully connected

copper stratus
#

I did not have this delay when I reco there was a queue in front of me.

#

it's the server that deco'd me I don't know why when I was in packet loading

rugged tide
#

You only skip queue if you reconnect 5 minutes after disconnecting, you have to be fully loaded in and in the server for the grace period

copper stratus
#

I wasn't entirely in the waiter's seat since he was the one who deco'd me.

rugged tide
#

We don't skip players through queue

copper stratus
#

so I'm going to fck of it doesn't matter I'm going back to the best rust server which is rustoria

fast current
#

game crash

trim estuary
#

Hello, where i can find information about wipes? Next wipe on eu trio will be with bp or not?

simple zinc
#

hey, is there any chance to talk to an admin

topaz silo
#

@ionic walrus

#

could also be related to spam reports if your a known name of some kind

brave auroraBOT
topaz silo
#

¯_(ツ)_/¯

real turtle
#

How do I cancel my subscription to a rusticated server.

molten sinew
#

I have Q skip for trio thursday but its not working what can i do

#

@rugged tide

rugged tide
rugged tide
molten sinew
rugged tide
#

Just press next without selecting anyone

molten sinew
#

okey

#

and how long do i need to wait

rugged tide
#

Until the owner is available

versed basalt
#

do I create a ticket to report and submit evidence

brave auroraBOT
versed basalt
#

Can you get banned for extreme toxicity

#

oh its a botaada

lost dragon
#

But it has to be pretty extreme

#

If you create a ticket with evidence we can take a look

versed basalt
#

I literally cannot find him from the player search on your website

#

Found everybody else from my seen tab on rust

topaz silo
#

if not maybe look at their past steam names and search for those? website might not update instantly or sumn

versed basalt
#

i searched with the id or the number thingy

topaz silo
#

wack

spice reef
#

does anyone know why I keep getting banned but have not played the server at all?

verbal herald
#

what do i do if i try joining a rusticated server and it says disconnected:world file mismatch: 2023-06-08?

carmine mica
#

anybody know if you can view map before wipe? looking for the US medium map

south isle
#

vote map 2 for trio thrusday guys!!!

south isle
#

map 2

fluid thicket
#

@unkempt ermine let's vote anything but map two for Trio Thursday 21323

prime condor
#

Hello any admin available?

spice reef
#

can an admin help me

#

I have not played on rusticated for like the past month and I have a ban that says im banned for teaming when I haven't even had anyone to team with. I think this is a false ban. (yes ive submitted a ticket)

#

the first ticket I made about this they said I was banned for playing with someone that was "evading/cheating"

brave auroraBOT
spice reef
#

and the second ticket that I made today was about "teaming"

#

these 2 tickets that I made were about the same ban, im just trying to figure out how im banned and if a admin could help me out

fluid thicket
#

@spice reef they don't discuss bans here, you have to keep it within your appeal

outer pasture
golden yarrow
#

is servers broke again

hollow bolt
#

How can we not see trio thursday sever again. 3rd time in a row its been broken

golden yarrow
#

fr

hollow bolt
#

I pay 10$ a month to not even be able to join

golden yarrow
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same

hollow bolt
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hopefully they will credit back because this is crazy

golden yarrow
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i would be waiting less time to queue than waiting 4 hours for server to pop up

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Hello? is anyone working to fix this server?

full pilot
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cant load into server

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using ip connect

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it says disconnected

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everytime

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not sure why

hollow bolt
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same

harsh harbor
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Hosting claims they broke something and working on a fix

golden yarrow
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am i gonna get back compensation for paying for vip

brave auroraBOT
alpine coral
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why do i not see the rusticated 2x

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it doesnt say my friend is playing it either

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idk if i am banned or something but i see every other server besides that one

brave auroraBOT
hollow bolt
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Killa this happened last time and the time before. will this be fixed for next wipe i paid 10$ to skip the queue

outer pecan
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please help getting raided by cheaters right now

brave auroraBOT
little canyon
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how do i get verified

cobalt jackal
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Trio thursday server is down?????

severe kernel
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server crashed

tame burrow
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Is there a way to buy VIP without accessing the Steam account? Because when I try to log in it gives an error

brave auroraBOT
rich mantle
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I already created a ticket but just want to see if there is anyone I can talk to directly about the fact that I bought a queue skip and for the server i play on and am currently in queue with 100 poor people

leaden oar
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Why did half of my bp's get wipe on 2x Vanilla?

oblique mauve
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is there vip for q

brave auroraBOT
ionic helm
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can anyone help me

rugged tide
rugged tide
rugged tide
rough pier
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Im trying to make a ticket about some crossteamers on bedwars but it just wont work

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can I just send you the video I have of all of them?

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and i have all of there steam ids in the video

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@thorny oriole