#🆘︱support

1 messages · Page 31 of 1

rugged tide
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Steam ID?

keen sorrel
rugged tide
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I see no tickets made on that account

keen sorrel
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he is new but heis streamer

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and he want to try rust with me

rugged tide
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You would not be eligible for a whitelist. You need 500 hours in game before we consider you for a whitelist

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If they want a whitelist they have to make a ticket themselves

keen sorrel
#

he dont know how

rugged tide
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Is that his account?

keen sorrel
#

yea

rugged tide
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He needs 450 more hours in game before he can apply for a whitelist

keen sorrel
#

bro he want to try the game in the stream and he want to play in monday server just that com on brother D:

rugged tide
keen sorrel
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if i give him my acount he can be able ?

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i have 5k

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@rugged tide ? yea

rugged tide
#

If you want a vpn whitelist on your account you would need to create a ticket for yourself

keen sorrel
#

i did

rugged tide
#

Then an admin will review it as soon as possible

carmine trout
#

hello i bought the vip pass but it doesnt work how long do i need to wait

brave auroraBOT
carmine trout
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@livid linden

craggy patio
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can support look into my ticket plz @livid linden @uneven pier

wintry basalt
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All tickets has been answered

fluid thicket
frozen badge
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Hello, i wish to know why i gettin auto muted but others not,

brave auroraBOT
frozen badge
#

i just dont think it was a auto mute

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cant belief it, because i made the same so many did, and only i got muted and the others still in chat

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so its very likely their little manchild group reported me

brave auroraBOT
frozen badge
#

for me the social feature of rust is the best, so not beeing able to communicate makes me just go play apex you know

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and its a disaster if my fun gets destroyed bc some little kids, who probably are not even 16 and shouldnt play rust report me

blazing vector
#

bro ur ranting to a bot

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make a ticket

frozen badge
#

yeah maybe i had one to hard sentence thinkin about it

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so i will let it be 😄

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but still uncool

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maybe time to start bann everyone who is not old enough to play rust

wintry basalt
fluid thicket
#

Admin, can I use Tokens to unlock skinbox on RMG yet?

granite agate
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I was in the top 100 when I was in the queue, after the games he threw me out, it wasn't my situation, I'm 190 again. Can you help me?

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@nova thorn

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@vagrant cliff

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@covert herald

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can u help me dude ?

fluid thicket
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There's a five minute grace period

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Once fully connected to the server you can leave and rejoin without Q for 300 seconds.

Use at your own risk though
@granite agate

unkempt ermine
torn rivet
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???????? monday

crystal pebble
prime osprey
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Why in rusticated trio monday eu cargo is stop

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is bug pls fixed

fluid thicket
fluid thicket
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maybe it just spawned

unkempt ermine
wraith crow
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i boosted the server but it hasnt given me the rewards yet?

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and i did it yesterday

fluid thicket
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next to the rewards

austere cloud
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Hello admins

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I need help

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some Russians are trying to grief us in outpost

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2x mondays EU

true quiver
austere cloud
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aldready did

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nobody responds

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what do I need sit in outpost for the rest of the night and wait for your response in outpost?

fluid thicket
ionic walrus
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@harsh harbor

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i just waited 70 players q in rusticated trio for your server to dc me

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and i be skipped

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can

fluid thicket
#

there's a grace period, but that can only apply once you were fully connected

simple fossil
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i have vip how can i cancel it?

brave auroraBOT
fluid thicket
brave auroraBOT
novel carbon
#

what does steam auth timeout mean

brave auroraBOT
amber harbor
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bruh

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fix the au build sever i cant post the ss but it keeps saying i have exceeded the entity limit when i have placed only 15 turrets

final heart
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If a cheater killed our whole squad on cargo and got banned after is there any way for us to get our kits back?

brave auroraBOT
final heart
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nice server 👍

uncut roost
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L + Bozo + Ratio

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Cap. Whoever he kills, you give back loot. That simple

final heart
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it is simply unfair to allow someone with 0 hours private account 2 vac bans to play on the server

amber harbor
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@thorny oriole could you pls get someone to look at the au build sever i cant even place turrets with out it saying i have exceeded the entity limit

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sure srry

final heart
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2 VAC ban players should not be allowed on a respectable server

uncut roost
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^^^^^^^^^^^

amber harbor
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i made the ticket btw

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ok thanks man

frail nebula
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Pretty sure he’s banned from the discord lmao

unkempt ermine
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cant make tickets

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i think killa blocked him also but idk

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they dont want to have any kind of association with lucroan anymore

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atleast since when i was an admin. who knows now

gray palm
unkempt ermine
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yes they are

gray palm
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ok thx

unkempt ermine
torpid haven
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hi, i want report a plater

brave auroraBOT
fluid thicket
ashen ibex
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Hello, the report function on the website for submitting cheaters for review is crashing

brave auroraBOT
ashen ibex
#

automated help isnt gonna solve this one unfortunately

fluid thicket
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are you trying to open a ticket with screenshots or other files attached?

ashen ibex
#

yes

fluid thicket
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if so: open the ticket without any attachments and add them once the ticket is open

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just report the player, enter a reason, write some info etc. without any files added

brave auroraBOT
fluid thicket
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then the report should not crash

ashen ibex
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thanks for the help anyways @fluid thicket

fluid thicket
#

yw

spice sluice
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check tickets guys, trio mondayt

fluid thicket
candid oriole
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Is there an admin looking at the game correspondence?

rugged tide
inner jackal
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Yo please help, theres a group of 5 who just raided me on eu monday 2x

rugged tide
inner jackal
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wont let me send in because i need atachment?

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dont know what too attach

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ok it let me now, please help lol xd

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just wanna get these fuckers some punishment xD

fluid thicket
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Then add them within the next Message in the Same Ticket

swift osprey
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can someone help me please?

gray palm
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Bro I got a question

swift osprey
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hello protocol

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can you help me on the trio monday eu wipe?

gray palm
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Is it fine if I send it dms cause I don’t want a guy to see it and idk if he’s in here

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But can I dm u

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The question

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A player

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My teammate

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And I don’t want him to see it

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A ye true thx

patent axle
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when will the EU Trio server map be released to vote on ? and can we vote to have the wipe scheduled to a later time cause alot of peps finish work at 4-5pm English time/ EU time and they miss wipe then are forced to sit in a que of like 100 + people

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also who tf is at home at 2pm for wipe on a Thursday it makes no sense as the majority of people are ether in some sort of education or at work ????

lost dragon
fluid thicket
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and you don't want your mate to know about it

gray palm
fluid thicket
#

Speech 50

meager fractal
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how long after wipe until you can use /claim?

teal pelican
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why am i muted user: spurtz

brave auroraBOT
# teal pelican why am i muted user: spurtz

Are you requesting an unmute? If so, please note that we do not unmute unless the mute was in error. Not knowing the rules is not an excuse. If you believe it was an error, make ticket using #🎫︱create-a-ticket and let us know what you said that got you muted. If it wasn't an error, please do not try to argue as you may get banned.

umbral drum
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me using /claim discord isnt working and it wont allow me to do auto sort

spice ferry
teal pelican
spice ferry
leaden axle
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how do i collect my discord kit ?

brave auroraBOT
hazy pelican
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is rusticated website having issues wiht logins?

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trying to rebuy vip and i cant login it wont let me

brave auroraBOT
hazy pelican
tropic wolf
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why do i get steam auth everytime i want to connect to the 2x server?

brave auroraBOT
shy frost
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how do i auth

brave auroraBOT
unborn zephyr
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how do i fix plot is currently busy on au build server

dire steppe
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how to i cancel a queue skip

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do

steep arch
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Made a ticket, how long do they usually take to get reviewed

final heart
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yo @thorny oriole there's blatant cheaters on monday trio again

brave auroraBOT
final heart
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3x VAC bans and private account with 3 hours

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Rusticated doing a fantastic job of mitigating that 👍

coarse pewter
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Guys wtf are we doing

steep arch
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But im banned with 0 hours on any server

fluid thicket
steep arch
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I did, an admin said that an admin would take care of it

fluid thicket
fluid thicket
final heart
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Any reputable server should not allow players with VAC bans to play

lost dragon
final heart
brave auroraBOT
lost dragon
final heart
lost dragon
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They play any server

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I don't think a single server just bans based off VAC bans alone. I could be wrong but I've never seen that

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If you get VAC banned in CSGO that makes no sense if you don't cheat in Rust

final heart
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If you cheat in any video game you should be blacklisted from a server in a game like rust where its relatively easy to cheat

lost dragon
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So by that logic you might as well get banned from using Steam.

final heart
lost dragon
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I won't expand further after this, but just because someone has a VAC ban on their profile/private profile it does not mean that they automatically are cheating.

final heart
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;

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L

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I will come back next time I get killed by blatant cheaters to complain

fluid thicket
# final heart boot licker

What's wrong with licking boots of a domina?

Either way you're obviously lost here. No arguments at hand but insults and false claims

fluid thicket
rugged tide
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For future reference

fiery cypress
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how to make a nickname in a different color on the server?

fluid thicket
brave auroraBOT
fiery cypress
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thx

velvet terrace
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why tf is the voice chat filter so sensitive im muted for two days for talking like i have my whole life :?

brave auroraBOT
rugged tide
ruby kelp
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hi can sm1 help

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what does nitro twitch tw etc gives

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what in game rewards

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@rugged tide

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@lost dragon @spice ferry

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oohh i saw them

fluid thicket
faint summit
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hi can u help
i banned for cheats on server but i dont use any

brave auroraBOT
hasty abyss
steady spire
#

Bruh

hasty abyss
steady spire
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There’s no self promo channel

hasty abyss
ruby kelp
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@hasty abyss hi

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are u here

hasty abyss
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hi!

ruby kelp
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where can i see even times

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in website

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cargo heli etc

hasty abyss
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on the main page

ruby kelp
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i couldnt find sir

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ohh

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i seen it

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thank you so much

hasty abyss
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No problem

ruby kelp
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can i seee oil

hasty abyss
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It's not on the website no

ruby kelp
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it shows like this ye,=?_

#

Last Wipe:
Tue, May 16, 2023 10:00 PM

Air Drop:
0h 9m 27s ago
Cargo Ship:
2h 3m 52s ago
Heli:
0h 5m 27s ago
Chinook:
0h 0m 32s ago

hasty abyss
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Yes

ruby kelp
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it says ago tho can i see upcomings

hasty abyss
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No

ruby kelp
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alrght

fallen niche
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What is the regular pop on wipe day for the US 2x vanilla Thursday?

unkempt siren
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Does the 2x us duo get pop?

timber gazelle
opal portal
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pls help

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I got banned once from Toxic, then I got banned for 2 hours and 1 week even though I didn't do anything, what is the reason please help

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Eu Trio Thurday Pls open my banned

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My game name LeNn##

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LeNn^^

spice ferry
opal portal
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There is a mod or an admin on the server or someone with authority, they are constantly banning me even though I have never done anything. HUGH JUH AND INCOMPRA SPANISH PLAYERS WHY DON'T YOU INTERVENT ME CONTINUOUSLY HARASSING ME EU TIO THURDAY ?

brave auroraBOT
opal portal
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@spice ferry ?

spice ferry
pure meadow
#

Hacker in bedwars rn - bb1516580

brave auroraBOT
lilac wadi
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any mods/admins i can talk to?

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@spice ferry can u checkl ticket #65999

fluid thicket
fluid thicket
teal isle
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Well Im currently building on Cated creative and I cant save my base for some reason. Im saving it but It wont show up in the "Load plots" Module.

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Had this problem a few times so I lost bases due to it.

harsh harbor
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Middle mouse into the UI and hit the save button in there

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and maybe create a new save and save it to that

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as its a new option

teal isle
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Well I did that a couple of times Killa

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but there is the Problem

harsh harbor
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Not sure then

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You cant build on the server without having a save loaded

teal isle
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May you jump in a call rq

harsh harbor
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so if u hit save it should drop into whatever save you loaded

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as long as it says "saved" in chat then it worked

teal isle
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it doesnt.

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It always sais "Saving your plot..." but then it doesnt confirm it

harsh harbor
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Then its failing to save for some reason

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Can you send me your steam account

teal isle
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Yep

harsh harbor
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Thanks, ill have the dev look at your account but no promises

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No idea what would cause it

teal isle
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Alright

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But how would it have to do something with my Account?

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Lost the base

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great

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I think the base is to big for the Server or something

harsh harbor
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We have no limit on that really

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It's a weird issue that's pretty rare they we haven't found the cause

teal isle
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I just redid the process Ive been doing on my big base with a small base and It worked for that

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What ever

sick saffron
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Hello I just had a bot message about a ticket I'm wondering when did I ever make a ticket

wanton shale
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Can an admin dm me I wanna show something ab the ticket system lmao

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I also got a bot dm 5 months later then when I made the ticket

sick saffron
#

Yeah lmao

hearty carbon
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Same lmfao

winged inlet
woeful grail
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Just got 2 bot notifications

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They keep coming lol

harsh harbor
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Yea system was broke for a while so it's sending all backed up messages

woeful grail
#

I assumed it was something like that

sturdy goblet
#

where do i report teamers in solo bedwars?

brave auroraBOT
ionic walrus
#

when eu trio thursday wipes on moscow time or stockholm

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what time

lost dragon
latent snow
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I gotta ask though, not trying to be rude, but why do rusticated servers have a bigger issue with cheaters compared to other servers? It feels like they're allowed to play the whole wipe, or just get banned AFTER they've done damage, and users don't get anything back or any help.

brave auroraBOT
rugged tide
latent snow
#

destroying their bases would still be better than just, removing them and locking the loot away

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it's alright

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ive been watching camomo, he's got some cool tools

rugged tide
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We don't remove bases as it would provide an unfair advantage to those that live in the close vicinity and all those who lost loot to the cheater that are no longer online or live far away without a chance at any of the loot

hazy sand
# latent snow ive been watching camomo, he's got some cool tools

None of those tools are used on Official servers, I agree his tools get a good laugh but while he does Admin for Rustopia, he also admins on a lot of Community/Modded server which allow those types of tools. Officials are held to a higher standard and are more strict.

left radish
#

Just curious if I bought kits on one steam account and I move to a different steam account am I able to have those transferred?

fluid thicket
left radish
#

Ah rip...

fluid thicket
#

once a package was used on an account it's bound to that STeam64 ID

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for more details open a ticket and request owner response

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Killa usually transfers VIP Kits if they haven't been used at all

brave auroraBOT
fluid thicket
#

e.g. if it's been a subscription unused

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just ask

left radish
#

Ah yeah, I've used them already. Unused period or just for a specific wipe?

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And will do ty

fluid thicket
left radish
#

Ah ok

fluid thicket
#

so... 28 or 30 days? if it's not a wipe package

still wing
#

i got a bunch of dms sayin ticket closed but haven’t made tickets in months?

rugged tide
verbal loom
#

Whats the ip on trio thursday wipe EU?

rugged tide
unborn oasis
ionic walrus
#

please extend player capacity on eu trio thursday

rugged tide
brave auroraBOT
#

The amount of maximum players that can join a server depends on the server performance. The biggest influence on the server performance is the amount of player placed entities; this includes bases, walls, etc. The more player placed entities there are on the map the less performant the server is. This means the longer into the wipe, the less people can join the server. If we were to ignore the server performance and increase slots, it means everyone will start lagging.

alpine walrus
#

I've been blocked from creating tickets, I realize my error and I'd like to create a full appeal to show my apologies.

brave auroraBOT
alpine walrus
#

@rugged tide

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I'll even boost this server so I can have a chance at appealing my server ban

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@harsh harbor

rugged tide
#

If you are blocked from creating tickets your ban is unappealable

alpine walrus
#

Pretty please

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Let me speak to killa

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@harsh harbor I'd like to make an apology and take responsibility for my actions

rugged tide
#

If you keep pinging Killa it will probably just result in your removal from the discord

alpine walrus
#

My fault

rugged tide
#

But unfortunately a $3.49 server boost isn't going to change the outcome of your situation

alpine walrus
#

2 boosts?

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I just want a 2nd chance to make an appeal on my behalf, just a chance not guarantee.

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I'd like to appeal my ban on making a ticket to appeal my server ban

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am i banned from making an appeal on the ban from making appeals for my appeals?

rugged tide
#

Ticket blocks are usually given in a case where there is zero chance of a person being allowed back on our servers

alpine walrus
#

Is there any chance I can just speak to killa some time?

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I really do recognize my actions

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and it was dumb

rugged tide
#

I doubt it, even then it's not up to me to decide

alpine walrus
#

You think he'll respond?

rugged tide
#

In DMs? No

alpine walrus
#

Here

rugged tide
#

Maybe to tell you to stop pinging him 😂

alpine walrus
#

Lol

terse bison
#

i need a refund i bought the wrong vip

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@rugged tide

rugged tide
terse bison
#

i created

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but nobody respond me

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but i canceled the ticket

rugged tide
#

You have to wait for the owner to reply in your ticket

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Admins cannot help you with store matters

terse bison
#

bruh...

rugged tide
#

You need to open a ticket and wait

terse bison
#

bro but i need refund cuz i need to play this wipe

rugged tide
#

I cannot do anything

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You have to wait for the owner in a ticket

terse bison
#

damn

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nice admin bro, thx aprecit

vapid depot
#

hello, I have an error when logging on to the server:disconnected kicked isp blocked attempting to use a isp as a vpn is not allowed rust, how to solve if I don't have VPN enabled

brave auroraBOT
cloud pasture
#

Any admin ?

amber valley
#

why cant i open the settings on the creative server? i press middle mouse button but nothing happens

fluid thicket
amber valley
rugged tide
cloud pasture
#

why ?

#

my ethernet speed seems normal

rugged tide
#

Are you talking about ping?

cloud pasture
#

Yes

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İts 80 but chest tc opens in 1 sec or 2 sec

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in morning i dont have this problem while ping is same

placid pollen
#

any admins on?

karmic sky
#

how can i buy the vip

brave auroraBOT
subtle wigeon
#

yo can we get an admin on minigames lol vswiff is blatantly cheating lol

brave auroraBOT
merry dust
#

us monday trio, R18 working together

lost dragon
ionic walrus
#

ADMIN, are u here? its important

#

there is a glitch on my base

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and i need help

wintry basalt
frozen tangle
#

@wintry basalt the ticket isnt working for me it says network error

#

but I have hard and solid proof of cheater

brave auroraBOT
wintry basalt
frozen tangle
#

I did already ):

wintry basalt
frozen tangle
#

I tried chrome safari opera

#

nothing lmao

#

nvm it just worked

limpid trout
#

WHAT in the world is wrong with the auto mute

brave auroraBOT
limpid trout
#

i got muted for saying "is this your base"

cloud seal
fast lance
#

hey admin

#

@harsh harbor @crystal pebble

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I sent a ticket, I want your review now

#

I've never seen as many cheats on any rust server as in yours. If you do not ban these cheats, our team will not log into any of your servers again. And for supporting the tricks I'm going to propagate by mentioning your name everywhere.

brave auroraBOT
candid oriole
#

hey admin
@crystal pebble
I sent a ticket, I want your review now
I've never seen as many cheats on any rust server as in yours. If you do not ban these cheats, our team will not log into any of your servers again. And for supporting the tricks I'm going to propagate by mentioning your name everywhere.

lost dragon
#

@fast lance and @candid oriole we will get to your ticket as soon as we can

fluid thicket
brave auroraBOT
rugged tide
candid oriole
brave auroraBOT
rugged tide
fluid thicket
brave auroraBOT
fiery aurora
#

any admins on?

rugged tide
fiery aurora
brave auroraBOT
rugged tide
fiery aurora
#

Ok they are looking, thanks bud!

floral oar
#

Hello fellas i got banned 2/3 Years ago for cheating on your servers, i mean i have 4,5k hours by now still no gameban yk

brave auroraBOT
floral oar
#

i told ya im not cheating could you unban me pls

#

an admin told me to check again after a year i forggot it tho and now im here again

south zealot
#

What time does it usually take for tickets to be answered ?

median acorn
#

Once a cheater always a cheater dont come back pls

brave auroraBOT
hazy sand
hazy sand
south zealot
#

Thank you very much!

south zealot
#

your admins are a joke, literally dude is not even trying to help

#

he instantly closed the ticket

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trying to explain my issue and bro does not give an f

#

great customer support :))))\

#

tnx ceTrial 🙂

spice ferry
south zealot
#

um this account is 10 years old

#

what do you mean new account

#

this is my only account lmao

#

you could atleast give some explanation to your customers instead of giving them generic answer and closing the ticket

spice ferry
south zealot
#

Thank you for at least trying this time

ionic walrus
#

Any admins? I accidentally messed up my build and i kinda want all these stone foundations removed lol

#

ill give you like 5 bucks

rugged tide
ionic walrus
rugged tide
#

I would recommend practicing your build on a build server before wipe

brave auroraBOT
#

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

sage lantern
#

why did i get muted for 2 days

brave auroraBOT
# sage lantern why did i get muted for 2 days

Are you requesting an unmute? If so, please note that we do not unmute unless the mute was in error. Not knowing the rules is not an excuse. If you believe it was an error, make ticket using #🎫︱create-a-ticket and let us know what you said that got you muted. If it wasn't an error, please do not try to argue as you may get banned.

rugged tide
left radish
#

Am I able to have a mod wipe my links on a specific steam account? Or do I need to wait 15 minutes and request each one individually

brave auroraBOT
left radish
#

Trying to unlink all and link all to my new steam account lol

wooden gazelle
#

hello admin, can someone pls unmute me, i misclicked on my numpad and then i earraped, im very sorry and it wont happen again. My steam is Hunting Bow

brave auroraBOT
civic ledge
#

For how long will a person be banned for playing with a cheater in the team

brave auroraBOT
rugged tide
wispy flare
#

Can i see someohow when will be blueprint wipe?

rugged tide
#

Blueprint wipes are the same time every month, the first thursday

weak sentinel
#

How can I get a whitelist

rugged tide
blazing vault
#

when is the battle royale going to come out? on minigames

uncut heath
#

how long does it usually take for tickets to get answered? no rush i'm just curious

left radish
#

And how long does it take for a mod to get to unlinking people's accounts too

brave auroraBOT
spice ferry
brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

bronze tundra
#

Hello, why was my friend blocked due to a suspicious account?

bronze tundra
rugged tide
gusty kernel
#

heyy, can i use a VPN to connect? when i try to connect its says its not allowed 😭

brave auroraBOT
tardy yoke
#

this server man i got muted for 2 days for playing a song and a rapper is saying the nword being racist/toxic/homophobic well gg to this server

brave auroraBOT
hushed leaf
#

any chance that an admin can look at my ban apeal im tryna play

tribal beacon
#

this server is so cheap

#

I clicked one time payment

#

and its been recurring for 2 months

pastel yoke
#

lol so

#

on Trio Thursday, an admin just came over to me AS I ARRIVED at the scrap machine in Outpost to sell some fert, and told me if I am still there even if I am ONLINE I will be server kicked?

#

lol

#

he was actually really cute, a little gingerbread guy

pastel yoke
high geode
#

any admin here ?

outer pasture
hushed leaf
#

ok

outer pasture
lethal flax
#

2x thursday just crashed?

boreal aurora
#

yep

outer pasture
lethal flax
#

whole game crashed too so I couldnt tell what was up lol

hushed leaf
#

mikez do you think he will respond tonight?

lethal flax
#

@outer pasture any info on if this is gonna be significant downtime or just a standard restart?

chrome marsh
#

how do you rebind the setting's back to middle mouse on sandbox

outer pasture
hushed leaf
#

ok

outer pasture
lethal flax
#

👍

chrome marsh
#

how do you rebind the setting's back to middle mouse on sandbox

outer pasture
chrome marsh
#

tnx

outer pasture
#

Let me know if that works for you!

chrome marsh
#

sure will do

#

tnx mikez for the help

#

🙂

outer pasture
#

No problem Rusticated_Orange_Heart

lethal flax
#

might wanna let the owner know, been like 8 mins since it crashed

outer pasture
hushed leaf
#

mikez can you contact the admin?
]\

plucky thunder
#

16 minnn 😔

#

my everything

lethal flax
#

literally

#

-600 scrap +inv of comps lol

plucky thunder
#

:C

outer pasture
hushed leaf
#

ok

plucky thunder
#

can they uh not roll back

#

and magically give me loot 😿

drowsy pike
#

need an admin

outer pasture
drowsy pike
#

the rollback messed up our timers to destroy something on our base to have a way in

#

@outer pasture

outer pasture
#

Unfortunately we can not interfere with gameplay. I am not sure of your exact issue but you can create a ticket and an admin can look into it.

plucky thunder
#

wowwwww

#

thought you were cool mikez

#

ig not

drowsy pike
#

@outer pasture Unfortunately your server went down and rolled back to where we can't fix it

plucky thunder
#

yea shitass server you tell him

drowsy pike
#

Good server, just unfortunate timing

ionic walrus
#

i got banned from 2x thursday for suspicious accounht

#

but my account was flagged awhile ago for fraudulent activity and idk why, so i cant create a ticket

#

how can i get it resolved

outer pasture
outer pasture
ionic walrus
outer pasture
#

You will have to contact steam to gain access on the account to make a ticket 😦

ionic walrus
#

ahh damn

ionic walrus
outer pasture
#

You would have to create a ticket.

hard pebble
#

hello i found a group that is allying on the us trio thursday server

#

but when i make a ticket it doesn't work it says error

#

@outer pasture can you look at my ticket please

#

can i get a admin please

outer pasture
hard pebble
celest wigeon
#

teaming on au thursday trio server

#

at h5

fluid thicket
#

good

lost patrol
#

ey whoever is named Linkart

brave auroraBOT
lost patrol
#

u suck

#

ill rat out my teammates just lemme get unbanned aight

#

i cant even make tickets

#

ive been banned

#

@outer pasture hey can i talk to you

lost patrol
#

Could I get unbanned?

I will snitch on some people that are cheating if you unban me :).

brave auroraBOT
lost patrol
#

i cant create a ticket

rugged tide
lost patrol
#

cuz ive been banned

#

linkart doesnt like me

brave auroraBOT
lost patrol
#

bro shut this bot up

#

i cant create a ticket

rugged tide
#

If you're ticket blocked then the ban is unappealable

lost patrol
#

hey well

#

can it atleast not be perm

fluid thicket
rugged tide
lost patrol
#

no like

#

server ban

#

not ticket block

rugged tide
#

What's your steam ID

#

So I can take a look into your situation

lost patrol
#

ye alr

willow loom
#

i need help in game someone is insulting and harassing me in chat

dense jewel
#

Hello, Hello. I'm in the rusticated.com creative/bedwars server and I cannot save my plot. The auto save feature rolls me back whenever I go to lobby and return, But as far as saving anything I do past the autosave time. It won't. /save results in "Saving your plot..." With no success message in sight after. Help is appreciated. Thx @rugged tide

harsh harbor
#

Have you tried middle mousing and hitting save another slot

#

Do you know if it's a specific thing you build when this happens

#

Are you using skinned items or default skins

dense jewel
#

We are using skinned items but some of the autosave stuff is also the skinned items. We aren't sure what is causing it. We exceeded entities limit and we removed some. The save feature has worked for me once before immediately after loading autosave then trying. Someone else in the chat said it's a glitch that happens sometimes but didn't say anything else about it. About to try the middle mouse save strat now.

dense jewel
harsh harbor
#

Yea it's a rare but we haven't been able to figure out what is causing it something we are still trying to figure out

dense jewel
#

Well i can ensure you. I can certainly replicate it as this is the 3rd time. Lol. Appreciate the help tho.

harsh harbor
#

Thanks, it's hopefully something we will have solved soon we have debug in to try to figure it out

dense jewel
harsh harbor
#

Interesting thanks for the info

dense jewel
mint sierra
#

Any admin avaible for a little chat maybe?

#

@thorny oriole you maybe?

#

Right

#

I did

#

are we able to talk?

#

or not?

#

oki

mint sierra
#

@thorny oriole

#

were you the admin that did my ticket ?

#

Can i please speak to you

#

what does that mean

#

you spoke your mind

#

i can show more proof tho

#

Alr

mint sierra
#

why did u close it again? @thorny oriole

#

i can legit show u the proof

#

of the first account that got hacked

brave auroraBOT
mint sierra
#

the second account ban is valid

#

but the first one isnt

#

but why not tho??

#

its says in the rules says u can have 1 alt account banned no ?

rugged tide
mint sierra
#

yeah i know

rugged tide
#

The consequences of it being comprised are also your responsibility

mint sierra
#

sure but how does it have an affect on this tho ?

#

i can show the proof it got hacked

#

i got back like almost a year later

#

i understand its my responsibility in the first place but i cant understand why its affecting here

#

im innocent tho ?

jade mist
#

he is

#

innocent

#

this server is just very ez

#

most ppl are really bad

#

and come on now a days ak spray is so fucking ez

rugged tide
#

Any further discussion about your situation will result in a timeout, you already have your decision

unique ridge
fossil axle
#

I tried to log into one of your servers and it writes to me that i have been banned from a server because of cheating

brave auroraBOT
fossil axle
#

I tried to log into one of your servers and it writes to me that i have been banned from a server because of cheating

left radish
#

@ killa Would you be able to unlink all my accounts for me? Wanna have them linked ready to go on my new steam for when trio wipe happens.

brave auroraBOT
rocky prairie
#

I created a ticket, is it supposed to take long for an answer?

#

its been like 25 minutes lol

outer pasture
rocky prairie
turbid star
#

never let ppl that play with cheaters back!

brave auroraBOT
rugged tide
fossil axle
#

Hello, I have pended my account on your servers. And I have never cheated and your supervisor does not accept the discussion with me why?

brave auroraBOT
fossil axle
#

@rugged tide

cloud pasture
#

i have always lag problem when it is night time

#

while ping is same at day time

#

@rugged tide

rugged tide
rugged tide
red venture
#

My steam id is: 76561199067449869

i I need a admin to tp to me my base is glitching. The items are flinging and flashing, and i need a admin to remove the flashing light before it causes a seizure.. Please dont delete my base in the process

#

Im at c9 in id2

#

I made ticket on website too

cloud pasture
fossil axle
rugged tide
rugged tide
#

I haven't seen any other reports about connection issues though

fossil axle
red venture
#

How long does it take to get a admin

cloud pasture
fossil axle
glad orbit
#

is it against the rules to team in bedwars?

rugged tide
rugged tide
fossil axle
glad orbit
#

orrr you could just put in the ticket like he said

#

takes like two seconds

fossil axle
#

The admin there closed my ticket and it's talk for no reason and tells me to go play somewhere else

#

With no respect for either me or the community he represents

red venture
#

Bro

#

Its been 27 min since i made the ticke

#

I cant build my base because the stuff is glitching and flashing my screen and im going to have a episode if a admin cant get here and help me

rugged tide
#

Due to the complex systems implemented in our minigames server only Killa and Noelle can assist you. Therefore the wait time will be longer than usual

red venture
#

Ok estimated time? I cant play because if i look at wrong thing i will have a seizure

#

Yea

#

It still is wierd

#

My base

#

The stuff in my base started flashing and teleporting when i was learning about the xor switch

#

And timers

#

OFF

#

Oops caps

fossil axle
#

😂

red venture
#

Woah, its like blurry

#

Ye

#

I can see the hint of it in the corner

#

Its litterly in the game not setting

#

I just need a admin to delete it

#

I cant go over there and do it

red venture
#

Let me hear what dumb shit you did to get banned

#

Its not hard to follow rules

fossil axle
red venture
#

Im not angry

#

Im very much happy, my car windows are getting tinted right now and im very excited

fossil axle
#

Well, it is clear that I do not receive any result from speaking, because in short, you decided to ban my account, and you do not want to discuss this matter, and you do not have any reason to ban me.

fossil axle
#

😂 👍

#

Thank you dear brother

#

I do not think so

#

Forget it and go have a good time

#

🤠

red venture
#

So killa nad noelle cant do it?

#

Its been over an hour

#

Oh ok

#

I will wait i gues

steel tangle
#

How do i report 4 people roaming on a trio server

brave auroraBOT
wise moat
#

i bought the aidrop kit and its not accepting, its saying it just expired

red venture
#

Still waiting

#

:/

#

3hours and 40min later

#

I fixed it

#

I had a family member

harsh harbor
#

We are on vacation for the weekend and answer when we can

red venture
#

Go in and do it

left radish
#

There's nobody other than the owner that can unlink accounts?

brave auroraBOT
smoky comet
#

hey is ther an admin available to killa scientist stuck in the ground on solo duo trio 2x

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

thorn plume
#

theres 6 people teaming in one base

long dove
#

Hello

#

Currently playing rusticated us medium and i live in a cave, i placed a garage door and could not close it because it is in rock, can anyone help me?

#

the code lock is in the rock so i cannot take off

#

i just want my door to close

#

please send help

fading kernel
#

why cant i load into rusticated 2x tro

ionic walrus
#

i need help w the key binds for build serv

loud gazelle
#

Someone know why my base is gone

bronze tundra
#

@thorny oriole We're being raided straight to the closet right now, cheaters

brave auroraBOT
karmic sky
#

vip

brave auroraBOT
simple parrot
#

@lost dragon

#

@lost dragon

#

@lost dragon

#

@lost dragon

#

@lost dragon

fluid thicket
whole matrix
#

I am having trouble joining rustafied US TRIO. I can join other servers, but when I try to join US TRIO is says disconnected: couldn't download level: 2023-05-18_rustafied.com_-_us_trio (failed to receive data)

#

Anyone know the issue?

#

I just verified integrity and redownloaded rust

fluid thicket
#

usually deleting the maps should help, if not someone can send you the map

#

lmao

#

@thorny oriole

#

some people click on anything I guess

#

@whole matrix best to open a ticket

#

or ask for admin help here

#

if the map issue still persists

whole matrix
#

okay

lost dragon
whole matrix
#

finally got it fixed thanks sn4ke

left radish
#

I'm just curious

#

What's the rule on using 2 accounts

#

Say I'm a trio, can I bring a alt account to my base to drop off it's kits?

#

We just got a warning in chat saying 'Max limit is 3, this has been logged.'

#

Or would I need to keep that alt account outside my base and just drop the kits at my door

harsh harbor
#

As long as its part of your trio

left radish
#

I assume it logged when I opened my door since 4 people would be authed

brave auroraBOT
harsh harbor
#

Yea no different accounts count as 2 people

left radish
#

Ah so for my situation, I just can't auth my 2nd account then

#

Just have my teammate let me alt in the base, drop off my kits and then leave the base on the alt?

#

Or better yet, what's the best way that's allowed for me to take kits from my alt, asking because I have 2 accounts with all paid kits

ionic walrus
#

where are the caves at in 2x?

crystal pebble
#

With one other teammate it would be possible

left radish
#

And then switch accounts and go loot that box?

crystal pebble
#

Not if you wish top break the group limit rules

pastel yoke
#

ticket

#

how does this server let such blatant hackers play

brave auroraBOT
pastel yoke
#

Playing on this server I feel like its worthwhile to take the 15 FPS hit to just have fucking Nvidia reflex running 24/s

#

24/7

pastel yoke
#

lol literally all hackers log off after hacking now aparently

brave auroraBOT
tardy steppe
#

Just got raided by a 4man on trio

waxen wraith
#

Hey i was wondering why Rust+ on 2x Vanilla monday was disabled as me and my friend got raided with no notifications the second rust+ was gone

left radish
crystal pebble
left radish
#

Rip...

clever fable
#

hi admin

outer pasture
#

Hello!

clever fable
#

me and my duo are being griefed at outpost in the server us medium

#

they glitched our mini helicopter

#

and now we cant move

#

they are just standing there waiting for us to either give up so they can have it

#

i have their names

#

Nyximoo , sentry and ronnie2k

#

is there anyway you can help?

steep iris
#

Can we get some help?

clever fable
#

congrats

#

they got our mini

wintry basalt
#

We can not interfere in gameplay, a tip for next time you could drive your minicopter by holding down your crouch key (wasd) also while the engine is going minis could not be pushed

prisma cradle
steep iris
#

And then just lost 2000 scrap to a sentry and lost 750 scrap so im not playing this anymore

clever fable
wintry basalt
#

Pushing one's minicopter is not considered "griefing"

clever fable
#

why are people allowed to do that when someone is in the mini?

wintry basalt
jaunty solar
#

My friend got a game ban from modding cosmetics on dead by daylight , is there any way he can play here ? Everything is verifyable

brave auroraBOT
buoyant nest
#

i’m blocked from creating a ticket

hazy sand
hazy sand
buoyant nest
hazy sand
buoyant nest
buoyant nest
#

i won’t say what i said ever again you can even permanently mute me in chat

brave auroraBOT
austere trellis
#

hey i'm sorry to bother you but i would like to play eu trio monday with my friends at 3 now i'm banned for some unknown reason i also opened a ticket but i don't know if it's solved by 3 would be nice if you maybe you could take a look ticket
#66972 thanks

brave auroraBOT
rugged tide
austere trellis
austere trellis
#

@rugged tide im still banned eu trio monday pls have a lock again Ticket
#66976 thankyou

prime osprey
#

Pls @rugged tide if you have the chance to check if in eu trio monday, in the new wipe the cargo is bug fix pls is so annoying if its stop it

fleet cape
#

Eu trio monday not wiping?

rugged tide
#

Give it more than a minute

#

It's automatic

ionic walrus
#

I bought vip for wrong server

brave auroraBOT
ionic walrus
#

@rugged tide

left radish
#

Create a Ticket

fast current
#

Bro my game crashed and I lost my queue can I get back to my old spot

#

?

rugged tide
#

There is a 5 minute grace period assuming you're already fully loaded in

#

If you crashed in queue then there is nothing we can do

fast current
#

damn that sucks I had 10 player queue now I have 200

rich saddle
#

my husband is trying to join the discord an he's never been in the discord before but it's saying he's banned from the discord

lost dragon
rich saddle
rugged tide
whole matrix
#

admin pls help

hasty abyss
whole matrix
#

im trying to start a support ticket on someone but hes not showing up

#

ik

#

it wont work

hasty abyss
#

Just select a teammate and then let us know as much info as you can about the player you're reporting so we can find them

#

Like link us his Steam or where he lives in-game or similar

whole matrix
#

E19 i suspected him of walls and someone trying to grub them said the same thing

hasty abyss
#

Put that in the ticket 🙂

whole matrix
#

kk

#

prickachu

#

I dont know their fkn names but everyone in chat is saying they have 25 day old steam accounts

#

hes been /reported a bunch

brave auroraBOT
hasty abyss
#

You'll need to include that in your ticket and we'll ask for more info there if necessary

whole matrix
#

I would love to figure out how to make a ticket if their names arent found...

#

I have one steam link

brave auroraBOT
hasty abyss
whole matrix
#

whatever man they can j keep cheating i dont have the other names

#

its just hard to believe someones not cheating when they have a zerg compound with a 25 day old steam account

hasty abyss
burnt cobalt
#

can i see how much time until cargo spwan?

hasty abyss
stable sinew
#

are vpns allowed?

brave auroraBOT
brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

hasty grailBOT
#

@haughty veldt
Next 10 Wipes:
▸ US 2x Trio - <t:1684868400> (<t:1684868400:R>)
▸ 2x Duo - <t:1684954800> (<t:1684954800:R>)
▸ AU Trio Thursday - <t:1684983600> (<t:1684983600:R>)
▸ EU Main - <t:1685019600> (<t:1685019600:R>)
▸ EU Trio Thursday - <t:1685019600> (<t:1685019600:R>)
▸ EU 2x Vanilla Thursday - <t:1685019600> (<t:1685019600:R>)
▸ Main - <t:1685041200> (<t:1685041200:R>)
▸ Medium - <t:1685041200> (<t:1685041200:R>)
▸ Trio Thursday - <t:1685041200> (<t:1685041200:R>)
▸ 2x Vanilla Thursday - <t:1685041200> (<t:1685041200:R>)

hoary quest
rugged tide
#

Tickets are replied to asap, posting them here will not speed up this process

hoary quest
#

sorry, site said to post in discord

#

just trying to follow directions

weary nest
#

how am i gonna get banned for using my mic and saying n**ga when im black?

#

how does that make sense?

amber harbor
#

au build is saying i have exceeded the entity limit when i have placed 15 turrets its a joke come on now its been going on a while

lost dragon
amber harbor
lost dragon
#

its a feature not a bug

amber harbor
lost dragon
#

Oh sorry, I thought I replied to the person I replied to

amber harbor
#

Ok I’m confused

#

I just want to know how I fix this

hazy sand
amber harbor
#

Omfg you really aren’t getting my point, give me the link to make ANOTHER ticket and I fucking stg if I have to make another one in the future this will be the last time I play your shitty au sand box that ALL ways has problems

brave auroraBOT
hazy sand
ionic walrus
#

Whitelist

#

@harsh harbor

fluid thicket
#

just open a ticket and request it. Admins will check whether your account is eligible or not

ionic walrus
#

Already made tickets

fluid thicket
lost patrol
#

can i get unbanned

#

ill be good

#

trust

austere pecan
#

Can I play with 24 peoples on rusticated eu 2x monday?

true quiver
austere oracle
#

/vpn

brave auroraBOT
white patrol
true quiver
#

Can’t do that, sorry

white patrol
#

fml

lusty eagle
#

Hey, whats this servers ruling on player run businesses. can you rent hotel rooms/run a casino on trio servers?

rugged tide
#

No, you would be breaking multiple teaming rules

lusty eagle
#

regardless of if the base owner is strictly separated from any non owners and everyone is monitored by peacekeeping turrets?

rugged tide
#

#📃︱rules 5: No hotels / giving away bases (You can abandon a base)

lusty eagle
#

yea my first point of hotel rooms was redundant, i was moreso asking if creating a safezone was allowed so long as it was indiscriminate.

#

but i am catching your drift, nothing of the sort lmao

rotund tangle
#

Hello, can u ban bot who has been continuously exchanging cloth for several real days while sitting on a horse in outpost on "Rusticated.com - EU Long | no BP wipes"

rugged tide
tawdry fossil
#

/link

brave auroraBOT
frosty sinew
#

when i try to connect to rusticated creative it says searching for lobby you are 1204/1223 is this a queue?

#

@rugged tide

rugged tide
#

I don't see any queue

frosty sinew
#

so what is this message for

#

me and my 3 friends are all getting the same thing

rugged tide
#

I'm not familiar with the issue

frosty sinew
#

if you add me i can send a screenshot

rugged tide
ionic walrus
#

@rugged tide is there a queue skip i can buy or like a vip

brave auroraBOT
ionic walrus
#

there is no queue skip for the creative server dumb bot

#

atleast not on there

harsh harbor
#

I'm working on a fix give me a min

fallen cairn
#

Hey what are rules about placing tcs on someone elses base to be toxic

#

cuz we got a grand total of 4 on our base rn

lost dragon
dense jewel
#

There a server problem ? I full load the server and it just says "searching for lobby 1200/1,205" and i've waited a while. Doesn't seem I can get in the server now.

ionic walrus
#

same her they fixing it i tihnk

dense sierra
#

ight was checkin the same thing

#

was wonderin if I was crazy

harsh harbor
#

Should be fixed now

ionic walrus
#

should i leave and rejoin

harsh harbor
#

You can try looks like most are getting routed in now

ionic walrus
#

yo it worked tysm

lime ivy
#

there's someone with aimbot

brave auroraBOT
ionic walrus
#

I am on the server Rusticated.com | Creative. I am trying to load a plot and it has been saying "plot is currently busy" or "Plot is currently busy, please wait for it to finish! (Please notify admin if this happens often". I was wondering how I can solve this problem because it has been doing this for a few days now. Thanks -Lotus

green shadow
#

I am trying to cancel my subscription on rusticated.com and I don't know how to go about that

harsh harbor
#

Go to the store page

#

Sign in

#

But account

#

Then go and hit cancel

green shadow
#

You're really just that guy fr

#

Thanks

harsh harbor
#

np

brave auroraBOT
jade tiger
#

admins The man named Mankurt is converting the manure into scrap at the police station, but he made a macro, so I will transform, the man buys constantly, I waited for about half an hour, but he constantly buys, can you give a warning to my friend?

brittle torrent
#

how do i get muted for sayin nothin but someone can tell me they gonna rap3 me and the hard r and not get muted

brave auroraBOT
true quiver
sour crag
#

ok so like i was banned for staff disrespect i didnt know so sorry bruh so sorry bruh i just wanna play blud i will never make a ticket or talk ever again im tryna just get unbanned and play fr

brittle torrent
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well if it takes time i dont remember saying anything at all so clearly i got muted for nthing

sour crag
true quiver
sour crag
sour crag
true quiver
#

If you were banned from creating tickets, your ban is unappealable

sour crag
brave auroraBOT
sour crag
true quiver
#

What is your steam id

sour crag
#

76561199405868197

true quiver
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Yeah your ban is unappealable and will be unappealable for a very long time. Have a good night

sour crag
#

how long

hazy sand
rustic pilot
#

Why are turrets still capped at 15?

dull junco
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Hey Admin, I bought VIP several months ago and apparently I’ve been getting charged monthly since then even though it said there was no auto renewal! Not a big deal, but do you guys know how I can cancel that?

brave auroraBOT