#🆘︱support

1 messages · Page 30 of 1

proper wing
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I called in two supply drops right before restart will it rollback so I can get the signals back or am I just screwed?

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I had chat off so dont see the restart message

reef birch
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is the au builder server down right now?

harsh harbor
#

Yes we are working on it still

brave auroraBOT
#

Are you requesting an unmute? If so, please note that we do not unmute unless the mute was in error. Not knowing the rules is not an excuse. If you believe it was an error, make ticket using #🎫︱create-a-ticket and let us know what you said that got you muted. If it wasn't an error, please do not try to argue as you may get banned.

reef birch
harsh harbor
#

not yet

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big broken

reef birch
#

damnn im so fucked rout now need to quickly get on so i can check how to build base n bout to get raided

noble hearth
#

fix the creative on na please

faint cloud
#

when will na build be back up

noble hearth
#

fr?

harsh harbor
#

We are working on it

noble hearth
#

ok

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na bedwars doesnt work either

harsh harbor
#

We are aware

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update broke a lot

lofty trail
#

What is the whitelist command for people using VPN?

brave auroraBOT
solid orbit
#

Rusticated US trio lagging hard please admins

little ice
#

Man, AU build is down as well?

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Just wanted to do some building man, rip

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Gonna have to use shitty sanc

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Builder's wanktuary

lethal zinc
#

If I am requesting a VPN whitelist does my account need to be public and not private on battle eye or does the screen shot I included in the application suffice?

brave auroraBOT
wraith crag
#

i got muted in voice and chat for the second time, i dont even talk to ppl

brave auroraBOT
shell matrix
#

is the ticket system down? I am trying to upload one but it is stuck on 0%

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letting me upload but it is saying network issue now

reef birch
#

au build server still not fixed?

meager turret
#

yo when tf is the creative gonna be up on build sever

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@brave aurora

latent snow
#

hey so uhh, i just got raided by cheaters, they blew straight into my tc and then got banned right after

brave auroraBOT
latent snow
#

what am i supposed to do?

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do i just.. lose everything?

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they blew a stone roof with only 2 satchels also idk how

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which is fun

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i dont get how a cheater can get as far as getting AKs and shit and you admins dont do anything.. until it's too late and they already did damage

tight gorge
#

I made a ticket for a blatant cheater, need help ASAP

brave auroraBOT
tight gorge
#

theres literally 2 cheaters

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I cant do anything

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please help me holy

harsh harbor
#

We do tickets asap

tight gorge
#

nah its cool im swapping servers

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good luck in your eventual cheater bans!

harsh harbor
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Ok

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Have fun

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🙂

graceful mantle
#

how do i get you to mute the people speaking spanish in chat they are flooding my screen

brave auroraBOT
ionic walrus
#

can i please make a ticket

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i was just muted for saying "thanks for the mute little bro"

brave auroraBOT
ruby bane
#

how much time for restarting EU main?

nova current
#

How to apply for a whitelist

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@brave aurora

vagrant dirge
bronze sandal
#

been 15 min

ionic walrus
#

any mod look at my ticket

ruby bane
#

@brave aurora hello restart server

crimson zephyr
#

So you say we loose the last 23 Minutes of my farm because of Rollback?

ruby bane
#

@crimson zephyr tru same

harsh harbor
#

No rollback

ionic walrus
#

@livid linden my last ticket was closed without me being able to reply can you reopen it

bronze sandal
#

SERVER UP

crimson zephyr
#

@harsh harbor and team thanks for fast support!

buoyant lava
eager acorn
#

admin on rusticated eu 2x p16 roofcamper is hacking w esp he turns around 180 when i can see him while aiming

brave auroraBOT
eager acorn
#

admin on rusticated eu 2x p16 roofcamper is hacking w esp he turns around 180 when i can see him while aiming

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i cant bother making ticket

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just spectate him

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the roofcamper

wintry basalt
eager acorn
#

then dont watch him

wintry basalt
#

If you are unavailable to use 15 seconds to #🎫︱create-a-ticket/f7 nor provide usernames, we will be unable to assist you, follow the procedure like everyone else

green granite
#

Why’s 2x Trio down

brisk oar
#

i just got muted for 2 days for saying jimmy in voice chat

brave auroraBOT
lost dragon
worldly granite
#

please check player 11603463 aim wh Eu long no bp wipes

hoary creek
#

2x down ?

lucid adder
#

4 cheaters L21 Eu main

brave auroraBOT
south zealot
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I need help from an admin. A guy got banned but his team mates are still in the base

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can u get the off for association?

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ELPAPI is the name of the banned guy, Rusticated EU Main. His team mates are called REO and S T O I C

sacred elbow
#

how do u get discord kit on modded 2x?

brave auroraBOT
fluid thicket
graceful mantle
#

You guys havent changed gb alt rules right

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still good if u have 1 from 180 days

true quiver
#

150 days

fresh briar
#

yo i got chat banned for no reason and i made a ticket and he said he cant help me with any thing wont even show me proof cause i stg i didnt say shit in chat @harsh harbor

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like help pls

livid linden
#

You were caught stating an offensive slur in chat, please keep in mind our chat rules apply to both text and voice chat

tawny cloud
#

I need an admin badly to look at my ticket

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bout to go play League and thats how you know its bad lol

fresh briar
#

yea i nevr said anything and i yall cant even give me proof saying i did @livid linden

tawny cloud
#

They are literally about to raid us and are cheating so blatantly please help

brave auroraBOT
high moat
#

Anyone know where i can apply for staff?

high moat
#

Thank you

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is that form only for if u wanna be an admin?

pliant silo
#

there's some guys who are blatantly esping(inside our base) how do I get them banned before our base is gone?

molten temple
#

if i want to change teammate what should i do?

lost dragon
molten temple
#

and what if im leaving and my teammates are offline

lost dragon
#

Then chop your own bag and let one of your teammates know to clear codes when they get on.

pure walrus
#

admin

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?

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i lost a t3 FOR THE FUCKING ROLL BACK

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40 minutes in tunels for this bug server

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amazing

golden heath
#

Why can't I go in

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Disconnected: Banned: Suspicious Account #80889

south zealot
#

Cuz u banned

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Lol

wicked field
#

Hello. I got a ban. How to make an unban?
Disconnected: Banned: Hacking #62247

brave auroraBOT
idle jetty
#

Guys are healthy. Listen, tell me please, comrade ban has received, how can you unban

icy plank
#

Hi, when i try to sign into the website it just says error. I'm not able to open a ticket. Can any admins help me? @livid linden

icy plank
#

There's 12 admins online. no one responds?

fluid thicket
#

Try a different browser or use privacy mode which usually disables Plugins unless you enabled them for privacy browsing too

fluid thicket
summer mountain
#

if i use my vip before wipe can i use it after it wipes? like set say wipes in 20mins would that count as me using it today or would it restart?

brave auroraBOT
fair yew
#

can i please talk to an admibn

weak talon
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we played 3, we talked with the voice in the game because the vehicle crashed, we said the password, the neighbors came running and heard that we said the password in the voice, we shouted the password for fun, in total we talked to them and gave us the passwords

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[WAGNER]Stone Island, [WAGNER]смерть хохла, [WAGNER]турбоеб

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@covert herald@livid linden@split spruce

fluid thicket
fluid thicket
soft harbor
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whenever a admin has a second can they look at my ticket

nova spoke
#

Bro why did i get mute for nword while being black

brave auroraBOT
nova spoke
#

you guys are the real racists here

fluid thicket
nova spoke
#

black people can say the nword

fluid thicket
#

you can say whatever you like, but there's server rules you have to respect if you want to play on Cated servers

river slate
#

mertin it is time to grow up

fluid thicket
#

feel free to discuss this in a ticket with staff

nova spoke
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i was talking with my friend he is black too we are talkin brother to brother

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i aint playin

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dawg

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i didnt offend no one

fluid thicket
brave auroraBOT
woven estuary
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sERIOUSLY

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Getting Timed Out again

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Rusticated 2x trio

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this happened last wipe as well

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Does it only happen to EU?

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@rugged tide

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@thorny oriole

river slate
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getting dropped due to timeout at 2x trio server

harsh harbor
#

Seems like a hosting issue, we are waiting on a response from them

woven estuary
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This happened all of the first and second day of the last wipe as well

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pretty frustrating

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Just got dcd outisde my base with grubs everywhere

river slate
#

this is unplayable, please dont let it take 3 hours again

glass spoke
#

yeah this is fucked

harsh harbor
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Its a hosting issue, we are waiting on a response

glass spoke
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just let us know the second its fixed or sum

woven estuary
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This was the response we got last wipe as well. I'm not tryna be whiny but we never to any reply on what kind of response you got last wipe @harsh harbor

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Kinda felt that it got swooped under the carpet last time

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and now it's happening again on wipeday

harsh harbor
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Its the only response we get as well from the hosting...

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Its nothing I can do about it

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Its out of my hands

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If they ask for more info I give them more info

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the amount of users being disconnected is very small, it seems to only effect EU players connecting to the US server

glass spoke
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connected for 3 minutes and crashed mid road with comps

harsh harbor
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If any of you are whiling to run a https://sourceforge.net/projects/winmtr/

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Download it, put the server ip in (without the server port)

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let it run and as you have issues

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give it like 2-5 mins as u have issues

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and send me the results

glass spoke
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64.40.8.96

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so this?

harsh harbor
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yes

glass spoke
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running it now

harsh harbor
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Ok thanks just keep connecting and letting it run for a good 2-5 mins

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then DM me the results

glass spoke
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sended it

harsh harbor
glass spoke
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dm

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i messaged you private

glass spoke
harsh harbor
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Yea I saw it thanks

woven estuary
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I sent you as well @harsh harbor

harsh harbor
#

We are applying a new filter, should hopefully resolve the issue

woven estuary
#

My mannnn

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Good shit

glass spoke
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how long you think?

woven estuary
#

let us know when you want us to test it out

river slate
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fokkin aye 😄

harsh harbor
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Its being applied now, try to play again

woven estuary
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awesome

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thank you

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Will try and let you know

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dcd again

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while absolutely LOADED

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fbm

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oh everyone did?

harsh harbor
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Yea filter kicks everyone

glass spoke
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nah idk, server isnt popping up for me yet

harsh harbor
#

should be applied now

glass spoke
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ah like that

harsh harbor
woven estuary
#

seems to work

left bay
#

can someone respond to my cheater ticke

brave auroraBOT
stuck moat
#

EU LONG, Outpost, 2 guys using BOT selling cloth all the time

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Mr. Cola and some russian

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Mr. Cola and Margaux

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@harsh harbor

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Someone is blocking shop with cloth etc. its BOT....

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@crystal pebble

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Fucking autoclickers at EU Long, cloth and shit shop.......

harsh harbor
stuck moat
#

for that too? 😮

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ok

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Only 1 ticket every 60 minut

orchid spade
#

Why am I muted on 2x trio

brave auroraBOT
# orchid spade Why am I muted on 2x trio

Are you requesting an unmute? If so, please note that we do not unmute unless the mute was in error. Not knowing the rules is not an excuse. If you believe it was an error, make ticket using #🎫︱create-a-ticket and let us know what you said that got you muted. If it wasn't an error, please do not try to argue as you may get banned.

rugged tide
#

Create a ticket and an admin can look into it

orchid spade
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I did

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I’m still muted

brave auroraBOT
# orchid spade I’m still muted

Are you requesting an unmute? If so, please note that we do not unmute unless the mute was in error. Not knowing the rules is not an excuse. If you believe it was an error, make ticket using #🎫︱create-a-ticket and let us know what you said that got you muted. If it wasn't an error, please do not try to argue as you may get banned.

rugged tide
#

I don't see you on our servers, can you provide the steam id of the account you're currently on

hallow robin
#

@rugged tide autoclicker on US medium user Milly - created a ticket an hour ago. ive seen him here multiple days now

terse bone
#

any admin online please

rugged tide
#

What's up

terse bone
#

there is a cheater bro

brave auroraBOT
terse bone
#

can you check him please

rugged tide
terse bone
#

i will send it check it faster please

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the file is uploading

rugged tide
#

An admin will update you in your ticket asap

terse bone
#

he have a wallhack

rugged tide
#

Provide the details in your ticket

terse bone
#

i have a video

hallow robin
#

thank you admins for banning the scripter on US medium! you da best

terse bone
#

@rugged tide can you tell someone for take my ticket, we still fight them bro

rugged tide
#

An admin will assist you asap

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Please be patient

terse bone
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thx

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im waiting

marsh bane
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Trying to make a ticket on benji

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teaming

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atleast 4 people

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all targeting me all next to each other didnt shoot each other

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his name is Benji

unborn canopy
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how to appel my ban?

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@harsh harbor yo killa I invited a random player to take down the patrol helicopter and we played in just 3 and I was banned because he already had a team and I didn't know, I don't understand why I'm banned, it's been a long time

fluid thicket
static badge
#

So i just got raided and raiders put stashes in my base somewhere and i cant find them does that warrent adin help?

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its in a 1by1 or a triangle and we tried everythinh

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@rugged tide

lost dragon
cedar portal
#

Hey next trio monday wipe bp or map wipe?

fluid thicket
gray flax
#

Adins

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I was playing yesterday for 4h everything was alright. and now in morning when i am trying to join server it says im banned for hacking ?!??! TF
I have 0 gamebans on record i never cheat

brave auroraBOT
gray flax
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I have 'Hack code:25172'

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@livid linden

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Please i don't wanna any bans on my record

rocky cape
#

When trying to right click teleport on the map I disconnect and it says this in the F1 Console

"RPC Error in Server_AddMarker"

harsh harbor
#

which server?

rocky cape
#

sandbox creative

harsh harbor
#

Hmm will look into it

gray flax
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plz

minor sigil
#

i got banned for the reason "undisclosed"

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what does that mean?

quasi bridge
#

where is US Main

minor sigil
#

@rugged tide

rugged tide
minor sigil
#

yeah but

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what does it mean

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im confused

rugged tide
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It means we are not disclosing the reason publicly, therefore you need to make a ticket

quasi bridge
#

@rugged tide did US Main rollback? I just lost 3 hours worth of progress for not being able to log back in while in outpost

rugged tide
#

I don't see any US Main rollbacks

quasi bridge
#

why did it crash for me, my internet was fine, server wouldn't appear now I lost everything because character got deleted

rugged tide
#

However, if you did log off in outpost you would have died therefore your loot despawning

quasi bridge
#

yeah it said server not responding

rugged tide
#

I haven't seen any other reports of it happening, I can only guess it was an issue on your end

quasi bridge
#

fun way to lose 3 hours of my life selling fertilizer

lament nebula
#

any admins active? there is a guy who is botting to sell fertilizer and cloth on a horse making sure no one else can buy from there EU trio mondays

digital ridge
#

Hello, I need to cancel the automatic payment of my Vip , i need help

brave auroraBOT
hidden bloom
#

why on rusticated eu main the oil rigs doesnt respawn??

livid linden
#

Rigs respawn every 65ish minutes if no users are camping it

heady crown
#

i keep getting kickt when i place a marker or tp on building server

hidden bloom
#

wow 65 min

harsh harbor
fair breach
#

can anyone in here help me with some control issues

#

i was trying to bind my menu button to "P" in the creative server and now when i press enter, escape, and f1 the menu opens

calm coral
astral tiger
#

US Main Rusticated
cargoship bug
is out of themap and not moving pls an admin?

wise maple
#

der server ist so scheisse wieso ist da ein panzer im aussenposten und wieso toetet der mich

wise maple
spice ferry
rugged tide
#

nat is our most professional 👍

wise maple
wise maple
crystal pebble
wise maple
crystal pebble
wise maple
crystal pebble
#

Ja

fast lance
#

Hey

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@harsh harbor

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@crystal pebble

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I'm playing on your server Rusticated 2x Thursday. There are players who insult my family values ​​and use cheats for 8 hours, why don't you do anything even though I report them?

brave auroraBOT
crystal pebble
fast lance
#

I will create a ticket when my house is raided

crystal pebble
#

Creating a ticket takes as much time as typing that sentence in here

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

unborn canopy
#

where are admins? player Onion on us trio mondays cheating

brave auroraBOT
golden heath
#

@livid linden Why am I banned? I haven't engaged in any cheating behavior

brave auroraBOT
golden heath
#

Disconnected: Banned: Suspicious Account #80889

wide coral
#

How should I get the whitelist, I already have 500 hours

rugged tide
latent snow
#

Question

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Is an auto clicker bannable? To trade fert

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Every fucking fert farmer has an autoclicker

lost dragon
wide coral
#

How to meet the requirements of the whitelist?

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How can I use a VPN to play the server?

brave auroraBOT
rugged tide
wide coral
#

I have created a ticket and am waiting for a response

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Do I need 500 server hours? Instead of gaming hours?

rugged tide
#

If you have created a ticket then please wait for a response there

acoustic wadi
#

US Trio Thursday wipes tomorrow? got a lot of people in chat saying it does but i know it can be troll at times.

unborn canopy
#

any admin to check tickets urgent? hacker take all my loot on trio monday

brave auroraBOT
worldly tree
worthy warren
#

can i plz be assisted rq

final olive
#

hey what was adam sandler (the dude that just got banned on 2x trio us) steam id?

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or is player id in rust actually

drifting tusk
#

hello

#

I have been banned for an account linked to my account

brave auroraBOT
drifting tusk
#

hola

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i need help

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@hazy sand

drifting tusk
#

yes

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I am waiting to be attended

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

reef dragon
#

mister admins there are bradleys on eu monday roaming around map

clever coral
#

can someone fix it please ?

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@rugged tide

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@autumn scarab @uneven pier @night crest @hasty abyss

hasty abyss
#

It's part of the new patch

clever coral
#

yes the event

hasty abyss
#

It's on the patch notes and part of last day of wipe

clever coral
#

but this si bugged dude

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it is not even showed on the map

hasty abyss
#

Not sure they're supposed to show on the map

clever coral
#

i already met one of this

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and it is showed on map

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this is here since the start of the wipe

hasty abyss
#

Is this EU monday?

clever coral
#

yes

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p4

hasty abyss
#

Trio? What server please

clever coral
#

Eu 2x vanilla

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trying to sent screen but i can't

hasty abyss
#

Thanks give me a minute

clever coral
#

Ok thank you

night crest
#

I just removed them a bit ago, are they back?

clever coral
#

yes

#

it is in front of me

hasty abyss
#

Unfortunately it seems broken on Facepunch end. We're looking into possible resolutions

clever coral
#

could u maybe try to destroy it ?

hasty abyss
#

We can destroy them yes, but they'll respawn and come back. We're looking into it

ionic walrus
#

why bradly next to millitary baser

rugged tide
#

Read up^

clever coral
hasty abyss
clever coral
hasty abyss
#

I cleared them for now but they'll be back lol

#

Hopefully gives you guys a bit of peace for a brief time

obsidian elbow
#

i made a ticket an hour ago and still dont have a response D:

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@rugged tide

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@hasty abyss

hasty abyss
#

An admin will get to you as soon as they are available, we get hundreds of tickets a day

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Sorry for the delay

obsidian elbow
#

oh didnt know it was that busy

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sorry

errant void
#

read my ticket please 😠

dapper mountain
#

can an admin move my vip to a different server? I just bought it for the wrong server accidentally.

brave auroraBOT
errant void
#

Made a ticket an hour ago D:

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no response

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hacker still running free

brave auroraBOT
rugged tide
errant void
#

did i :o

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Where lol

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its says youre lookng into it idk if that is it

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@rugged tide

rugged tide
#

Yes, thats the response

#

No need to ping me, you will be updated in your ticket

errant void
#

woot woot

ionic walrus
#

when does rusticated monday 2x vanilla wipe

drifting tusk
#

hello

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i need help

#

nat

#

@livid linden

#

I opened a ticket and they asked me for this, how do I do it? msj: Hey there please link me all your accounts

brave auroraBOT
drifting tusk
#

Mikez ツ Hey there please link me all your accounts

lost dragon
drifting tusk
#

bro

#

They asked me for that and I don't know how to do it

lost dragon
#

The ticket has been assigned to the banning admin, please give them time to respond

drifting tusk
#

is that they closed the other ticket

lost dragon
#

It looks like you didn't reply for 9 hours

#

The new ticket will be looked at as soon as the admin is free.

fast geyser
#

can an admin on 2x mondays destroy the bradley camping right outside outpost killing everyone

harsh harbor
#

im looking into it

subtle jungle
#

#64282 please check this ticket

rugged tide
#

Please be patient and an admin will assist you asap, asking here does not speed up that process

subtle jungle
#

okay

wraith ice
#

hi, after renovation in creativity disappeared skins for objects, i want to ask they will appear?

cloud nacelle
#

hey, i have a problem, any admin online?

unborn canopy
#

where are admins trio mondays to ban alliance????

true quiver
unborn canopy
#

already

#

but no one to check

#

xD

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and now maybe they are sleeping

neat cedar
#

any admin online? have a clip of a griefer on bed wars

unborn canopy
#

i got raided by players on alliance in trio us and no one admin to check and ban LMAO nice

#

nice admins

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LMAO

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and no one admin to ban xD

snow hollow
#

Looking for support have proof of cheater on rusticated us 2x

brave auroraBOT
harsh harbor
#

We do tickets as fast as possible please drop @ staff. We will get to it as soon as we can.

bronze sun
#

just sent in a ticket for this, but thought I'd ask here as well. Is anyone else having issues connecting to the NA 2x server?

bitter oracle
#

who i can report anyone

brave auroraBOT
sweet stone
#

Good day. Admins, help please. In city is bot - dedmoro3koo. It is traiding bot, i cant buy scrap for cloth

#

i give ticket, but dont see reaction

jovial mango
#

Au build server is being lagged out over and over. pls someone get on and ban whoever is causing it.

sweet stone
#

Admins, where are you?

#

thx, very much

frank nebula
#

is there a admin that can join vc?

#

@rugged tide

cunning wind
#

2x solo/duo server is down i cant connect might need a restart

rugged tide
bronze sun
#

looks like it's going through a restart right now

harsh harbor
#

Seems 2x Duo machine is having hardware issues

#

we are working on it

cunning wind
harsh harbor
#

The server is loading back up now

cunning wind
sinful grail
#

hey can I use a vpn and play in rustafied servers?

brave auroraBOT
worldly tree
#

guy cheating on trio monday eu

brave auroraBOT
rugged tide
sinful grail
#

oh sorry I meant rusticated

rugged tide
floral forge
#

I need administrative support

fluid thicket
pine grove
#

mr @harsh harbor

harsh harbor
#

no

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

manic fiber
#

rusticated us trio is very laggy for the past hour can someone please take a look at this.

daring kite
#

*disconnect

#

?

autumn kestrel
#

can you inside on 2x mondays

#

because someone just insided us because we said they were a leach

rugged tide
#

We have no rules against insiding

lucid crown
#

If u see a cheater and u did the F7 and made a ticket, how long before it will be looked at?

brave auroraBOT
glossy bramble
#

we got banned but we dont cheat

brave auroraBOT
glossy bramble
#

and we can prove

rugged tide
#

Appeal via ticket

tame saddle
#

I don't know if this is legally regulated on your server, but your rules state that the contract you enter into with the purchase of the vip que can be revoked if you "cheat"

would be some easy money with a lawyer

brave auroraBOT
rugged tide
tame saddle
#

Nah nah you dont unterstand what i mean

rugged tide
#

Yes, I'm not exactly sure what you're saying but if you have any legal enquiries I would suggest contacting legal@rusticated.com

ionic walrus
#

can i speak with a rusticated admin who deals with the creative servers? i have a question

rugged tide
harsh harbor
#

You can ask here if you wish

#

What is it?

ionic walrus
# harsh harbor What is it?

im building a private build server for me and my friends, but cant find/have no idea what plugins are usefull, def want symmetry, bgrade and unlimited resources, trying to have an idea what else id need

harsh harbor
#

Yea I answered the ticket now

#

Some stuff you will find public but most stuff you won't

#

All is very custom built

ionic walrus
#

i had a feeling, ill check that ticket now

#

i know there is public plugins like simple symmetry, bgrade and unlimited resources, i imagine theyd work for now, any leads on who custom builds plugins? more then willing to pay!

harsh harbor
#

I have no idea about public plugins tbh

tawny yarrow
#

Can a admin deal with my ticket plz. I reported a hacker with more then enugh proof for a ban

brave auroraBOT
tawny yarrow
#

No speactating needed just gotta watch the clip,

true roost
#

Is the administrator present?

harsh harbor
#

?

spice ferry
true roost
#

The ticket has been created and we hope to process it quickly.

verbal loom
#

What time zone does this server use for wipe info?

spice ferry
rough bloom
#

can any1 help me with creative

#

ill dm u an ss

#

of the problem

#

it fucks all my builds

#

and i cant finish widegaps

#

@admin

#

@harsh harbor

#

It legit makes u unablz to place anything

#

No matter how high

rugged tide
rough bloom
rugged tide
#

You can attach files on the bottom left

compact vector
#

What file format(s) are supported for linking video files on the website? (nvm, it's a file length issue)

brave auroraBOT
fluid thicket
brave auroraBOT
frosty mica
#

theres guy spamming fertalizer since 2am on eu long

#

can u admins add another vending for it or something

#

cus i cant do shitt

rough bloom
frosty mica
#

add 2nd fertalizer shop please? whats the point merging it if u cant even cash out cus a fucking guy with macro sits there for the past 9 hours cashing it out

devout mauve
#

Hello, I have a problem logging into your EU Long III server
when I try to log in, they throw me off the server and write kicked disallowed vpn proxy service
can you help me?

brave auroraBOT
rugged tide
#

We only have @native oxide

spiral sage
#

Can anyone pls check my ticket that I've just made? :C
Ticket#64587

mint marlin
#

When is US map vote available?

harsh harbor
#

24 hours before wipe

digital smelt
#

Why isn’t map vote up yet

#

I thought it wiped at 1

brave auroraBOT
ancient belfry
#

i jus got mnuted for no reason

#

i said nun in chat

rugged tide
elder whale
#

how do i turn que skip off auto pay

topaz silo
brave auroraBOT
topaz silo
#

since nobody replied 😬

ember igloo
#

Ranch is bugged with bradley

#

cant talk to quest guy or anything

#

or buya horse

#

please remove the bradley

gentle flare
#

i need help, apparently im banned from submitting tickets and it wont allow me to submit one can any mods or admins help? please and thanks

gentle flare
#

@crystal pebble ^

storm meteor
#

@rugged tide pls can you check my ticket Ticket
#64716

fluid thicket
fluid thicket
crystal pebble
red bronze
#

Why is bradly roaming around the road and a jet flying aroudn randomly?

wise maple
#

@harsh harbor @crystal pebble koennt ihr endlich in #1053485251407646790 fixen das man auf mobile nicht auf das "View on RustMaps" klicken kann? Das ist so doof! @echo finch hat hier gerade ernste probleme

red bronze
harsh harbor
#

o wait

wise maple
red bronze
#

dont hear the jet anymore

#

but bradly was next to outpost

harsh harbor
#

the server wipes soon

#

so the event is happening

red bronze
#

is it normal?

#

or just on your servers?

harsh harbor
#

Yes it is now

#

no its all servers

red bronze
#

oh well fair enough

harsh harbor
#

just not coded

#

xD

wise maple
crystal pebble
#

krankenwagen

wise maple
#

@odd marsh they stealing your work already

crystal pebble
#

keep the toria filth out of here

#

we were first

echo finch
#

Hello my Name is Hoppel and I am from Germany.

Pls stop the cringe right nau @wise maple

harsh harbor
#

yes

echo finch
#

@harsh harbor He really needs a timeout this little "penner"

#

😄

#

haha

wise maple
harsh harbor
#

i agree

wise maple
crystal pebble
#

i'll timeout all our streaming services passwords

harsh harbor
wise maple
crystal pebble
#

i know you need to finish gilmore girls first

#

i'll give you 2 hours

wise maple
#

On it sir

slender aurora
#

What time is wipe for 2x thursdays us

glad pewter
#

hey i got a question for any admin on solo duo trio 3x vanilla my team is off but i made some friends and wanted to roam with them if i leave my team and join them until one of my teamates get on will i get banned

mint marlin
#

2pm est

#

Nvm 3pm

spice ferry
unkempt ermine
#

me casually reading toria x cated banter

nova spoke
#

hey bro why doesnt rust update

#

i have an update here and it isnt updating

fluid thicket
red bronze
wintry basalt
red bronze
#

Eu Trio thursday

wintry basalt
#

That is the new wipe event from the recent force wipe

Wipe Event:

  • As the countdown to the cycle reset approaches zero on the laptop in the missile silo, the amount of NPC activity around the island will increase.
  • Vehicle patrols will begin on roads and fighter jets will patrol the skies. Future wipe events will include infantry patrols, bombing runs and more.

You can read the full update here:
https://rust.facepunch.com/news/r-u-s-t

Repopulation Unit Survival Test has begun, again? This Month's update brings the new Missile silo monument, lore, wipe events, SMG weapon buffs, building skins and much more.

wintry basalt
restive lagoon
#

Hello I wanted to ask if can i use vpn? to enter a sv of rust. Because the sv of rusticated us main does not appear and does not let me connect by console and the only way that lets me is by vpn.

brave auroraBOT
ionic walrus
#

what in the actual fuck did you guys do i get muted every single time for cussing at someone like what? where does it say this is fucking christian server? LOL

brave auroraBOT
ionic walrus
#

why do i get muted for saying 1 word??

#

like what is this bullshit

#

are you kids fucking children ? to try make the server " none toxic "

#

grow the fuck up

#

stupid old farts

#

like instead of muting people for "toxic" go fucking workout ik half of you fucking old farts are over 300kg

tall dew
#

@harsh harbor I got banned off rustinity around 5 months or more ago, before that I loved to play rustinity it was one of my favourite servers to play. I basically mained it. It was how I got into rust and basically just played it for really long. I got banned for racism (I’m black) I said the n word and got perm banned off both rc and rustinity. ( I got blocked from making ticket prior to they ban because I made multiple tickets for a mute) ( spam I think). I would like to apologise for this and didn’t mean to be racist in any way (I’m black) I understand it was the wrong thing to do and can assure you it won’t happen again @crystal pebble
Lmk if there’s anything I can do.
https://steamcommunity.com/profiles/76561198855882964
I would make a ticket to plead my case but I’m in kind of an unlucky situation

brave auroraBOT
harsh harbor
#

Simple, don't say racist words

ionic walrus
#

L0L bro said " no n word "

#

like if its not the most used word in the world and in any type of games

#

or are you saying you are racist cause you're muting a black person for saying a word?

#

you cant just switch the game up and be like " no n words " after 5 years of people doing it

#

ur switching teams like Micheal jackson

wintry basalt
ionic walrus
#

you act like muting someone will make your server 100x better any other fucking server rn is way better your guys they don't mute for "Toxicity" fucking weirdos

#

its fine we cant express our feelings when someone camps up on you for all ur loot

#

we supposed to say

#

ohh did not see you ggs

#

😢

harsh harbor
#

No way to tell the color of your skin and either way it wouldnt be allowed still as its not allowed in chat as well

eager wagon
#

admin online ?

rugged tide
eager wagon
#

we got cheater

brave auroraBOT
# eager wagon we got cheater

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

rugged tide
eager wagon
#

i did

#

15 min ago

#

still not response

rugged tide
#

Admins reply asap, please be patient

#

Asking here does not speed up that process

eager wagon
#

i cannot come out from base

#

guy litteraly flying ...

#

and aimboting

rugged tide
#

Your ticket was made 1 minute ago, not 15. As mentioned above please be patient

north pagoda
#

I was wondering on a update on my ticket?

#

I made the ticket about 40 minutes ago?

rugged tide
#

For that reason I cannot provide an ETA

jaunty orbit
#

@rugged tide

#

can you help me?

foggy beacon
#

why is there players who were banned for association still playing

potent token
#

Any admin online? I need permission to be able to use vpn here on the rusticated server

brave auroraBOT
fluid thicket
#

So if those players got assoc. banned last wipe they can play again this wipe...

stiff stirrup
#

how can i get a sever-whitelist

stiff stirrup
#

It says I need 180 hours of play to apply for the whitelist?

#

But I have 400 hours of play

#

@rugged tide

rugged tide
#

You need 180 more, totalling 500 in game hours

stiff stirrup
#

I had 800 hours of play on my other account, but I sold that account

#

@rugged tide

rugged tide
ionic walrus
#

Where can I report a player with software

brave auroraBOT
ornate mountain
#

@rugged tideI want to know what's going on with this account and he can't get into the server

#

76561199108519193

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

brazen gyro
#

Need help on AU Trio's

#

Something wrong with map

#

@rugged tide

brazen yoke
#

Admin: I can't get into the three-person suit

#

76561199070582889

#

@rugged tideI can't get into a server for 3 people, can you help me? 76561199070582889

gusty topaz
#

Hello?

#

@admins

sharp peak
gusty topaz
#

I contacted

#

They dont give af

sharp peak
#

They’ll get to you

#

There are other tickets before you

signal fiber
#

EU 2X Vanilla Thursday has unplayable lag, been on server for months and getting worse each wipe

harsh harbor
#

It should be better

#

We been waiting for a machine from the hosting for quite some time now to upgrade the server

ionic walrus
#

can admins get stuff for players thats glitched in the ground?

#

we threw stuff out in base and its stuck in the ground

compact spear
#

Hello @harsh harbor i was just wondering if you guys are compliant with GDPR and if I'm able to make a subject access request ?

harsh harbor
compact spear
#

Thanks

signal fiber
harsh harbor
signal fiber
#

Cheers

harsh harbor
#

Its looking a lot better since about 30 mins ago

signal fiber
#

will give it a shot, appreciate it

sour citrus
#

Ticket submitted on website

hasty abyss
wheat plume
#

Im in Bedwars creative. Is there a way to spawn vehicle frames? All the other components for cars are available, except the bare bones frame

long stream
#

is there a way to get an admins help with a cheater, im on us medium and we have a hacker... cant f7 report because his name isnt showing up

brave auroraBOT
long stream
#

thx i submitted, is there an estimated wait time, these guys are a pain rn

hasty abyss
long stream
#

ok thx

wheat plume
#

??

lost dragon
tiny cairn
#

Hello, I would like to appeal. My official server has been mistakenly blocked. I am a green player and have no record of cheating. Can you help me resolve this

#

Hello, I would like to appeal. My official server has been mistakenly blocked. I am a green player and have no record of cheating. Can you help me resolve this

stark hamlet
rugged tide
stark hamlet
#

ah okay no worries.

#

My mate got banned cuz of 2 hackers that streamsniped he got banned cuz of that

brave auroraBOT
quasi bridge
#

hacker at outpost rusticated main

brave auroraBOT
west coral
#

I want to know why I was banned

#

@everyone

radiant oyster
#

Are building skins included with vip+ skinbox

brave auroraBOT
ionic walrus
#

hello

#

Can someone help on something

#

@harsh harbor

dreamy stump
#

need help hacker on 2x eu

brave auroraBOT
fluid thicket
stuck moat
#

We have realy big problem at EU LONG

#

Someone hard cheating

brave auroraBOT
# stuck moat Someone hard cheating

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

stuck moat
autumn basalt
#

any admin?

#

why cant i claim my twitch thin

spice ferry
wraith magnet
#

how do i link my discord so i can get my discord kit in game ?

brave auroraBOT
autumn basalt
#

it says " please wait. the server has recently wiped and we are unable to give you your stuff."

#

does it have a timer or sum

thick pebble
#

it says I do not have permission to use my vip + kit, but on the website it says I have purchased and its good to redeem

brave auroraBOT
thick pebble
#

I already bought, saysa I cant redeem it

#

says I do not have the permission

silk matrix
#

this allowed bruh ?

#

why yal ldelete that?

#

dumbasses deleting an image hosting link

brave auroraBOT
silk matrix
#

fucking stupid

plush pier
#

HELP

#

i can't even make a ticket to appeal my ban

brave auroraBOT
plush pier
#

for being TOXIC????

#

like mf bfffg

lost dragon
lost dragon
silk matrix
#

because i dont even know if its against rules

#

i uploaded the image and one of your junior junior chat mods delete it

tardy yoke
#

There is someone inside a rock shooting everyone is this bug abuse and bannable?

stuck moat
#

@harsh harbor #65223, please help asap

#

Hard cheater

brave auroraBOT
# stuck moat Hard cheater

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

rancid stag
#

/LINK

brave auroraBOT
gaunt scroll
#

Where do I find event timers?

rugged tide
wide garnet
#

is autoclicking at the fertilizer vending machine in outpost bannnable/kickable?

fluid forge
#

Is there a way to export to fortify on creative? I need to load my base on my server

#

@rugged tide

#

😦

harsh harbor
#

which includes a fortify export

fluid forge
#

ok thanks

brave auroraBOT
#

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

robust owl
#

im on a trio server and it says the three people i start with is the three people i end with but i got insided but got the base back and i wanted to play with my other friend would i be able to

rugged tide
rose moat
#

hey i need some support asap

#

its about vip i have emailed you guys several times to cancel my vip and you keep charging me.

brave auroraBOT
rose moat
#

already made a ticket

#

no answer i have waited way too long for no response bruh

rugged tide
rose moat
#

ty

rugged tide
rose moat
#

i made one like 7 days ago aswell

rugged tide
#

Not on this account

rose moat
#

stg

rugged tide
#

I'm looking right now

rose moat
#

idk then It said i submitted it on may 8th

#

when my subscription was getting renewed

#

am i able to refund the que skip?

rugged tide
#

If you haven't used your benefits I would suggest requesting one in your ticket, all store issues are dealt with by the owner so I'm not super familiar with refund eligibility.

rose moat
#

ok

rugged tide
#

I reopened your ticket and I will forward it to the owner

rose moat
#

i think i sent the receipt in the ticket

rugged tide
#

Just reply and ask about a refund and the owner will get back to you when they're available

rose moat
#

ok

#

ty

pale echo
#

can i have any advice how to handle with an admin thats banned me and my m8 for no reason and isnt listening to what i say

rugged tide
#

We do not issue bans for no reason

#

What's your steam ID?

pale echo
#

no its on bloolagoon server do you have any advice to what i can do

#

this admin just banned me and kept telling me my m8 is a cheater, but hasnt even any proofs

brave auroraBOT
rugged tide
#

No servers are required to share proof, it can help cheaters figure out how they were caught and avoid detection in the future. This is why servers don't give out evidence

pale echo
#

but i am not cheating and my m8 isnt too

#

he just has an fresh account because his got hacked and is gone

#

i even gave the admin the old profile and all the shit

rugged tide
#

If he is banned for evading then it's his own fault for for allowing the security of his first account to be compromised

pale echo
#

his first account isnt even banned it got scammed

#

so there is nothing what i can do when i am banned

brave auroraBOT
rugged tide
#

The final decision is up to the admins on that server, we cannot do anything about it

pale echo
#

hmm thx very helpfull

night yew
#

i need to speak with an addmin

night yew
#

i literally cant

#

there is a cheater just running around on rusticated trio bruh

#

he has gotten reported multi[;e times no ban

hasty abyss
night yew
#

im banned

#

from them

hasty abyss
night yew
#

dduo

hasty abyss
#

Your friend can create a ticket

night yew
#

he made a ticket as well

#

and so have others

hasty abyss
#

Thanks, an admin will look into them as soon as they're available

#

We get 100s of tickets per day. I appreciate your patience

night yew
#

im sure you just got 100s of tickets about a guy running rampant on your server for like 45 minutes non stop

hasty abyss
#

I'm sure

ionic walrus
#

LITERALLY CHEATING thats his name he is hacking wall jumping and triple headshoting us

brave auroraBOT
hasty abyss
#

A ticket will help in getting that player removed from our servers

night yew
#

oh fr?

mellow oriole
#

is there a way someone can send me the copy list?

hasty abyss
mellow oriole
#

if u guys have the copy paste plugin

#

so i could get a base from build server to another server

rugged tide
#

You could probably export to fortify then import via fortify, would need to be supported on both servers though

fathom escarp
#

how do i report teaming in a trio server? rules say no teaming

brave auroraBOT
fathom escarp
#

im trying but it keeps crashing

#

i try searching their names of the group teamers and it crashes everytime

#

i have video proof you can watch via screen share if you want @rugged tide

mellow oriole
#

is there another way i could get a base onto another server?

fathom escarp
#

how am i suppose to make a ticket if EVERYTIME I type their name to search bar in the create a ticket it crashes... kinda hard to report when that keeps happening

tiny marten
#

the word 'singer' is filtered ingame chat, any reason why? kinda a pain since it stops me from messaging my discord to people

rugged tide
#

It may be a result of our chat filter false flagging "nger"

tiny marten
#

ah i see, unfortunate

fathom escarp
#

just made a ticket and they just raided us.....

#

they only raided us due to us telling them we reported them

brave auroraBOT
rugged tide
#

You should never call out users you suspect, it only makes it harder for us to catch them since they are most likely going to toggle their cheats off.

crude lichen
#

i would like to talk to somone and explain y im comms band

rugged tide
crude lichen
#

i need a explaination on y im comms band

#

pls

rugged tide
crude lichen
#

when did i say that tho

#

can i get a clip or sum of me saying that

rugged tide
#

No, read your ticket

dense tide
#

do i get something if i boost the server?

fluid thicket
shy valve
#

just got muted for no reason

brave auroraBOT
# shy valve just got muted for no reason

Are you requesting an unmute? If so, please note that we do not unmute unless the mute was in error. Not knowing the rules is not an excuse. If you believe it was an error, make ticket using #🎫︱create-a-ticket and let us know what you said that got you muted. If it wasn't an error, please do not try to argue as you may get banned.

twilit charm
#

@rugged tide made new ticket

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

visual badge
#

how to upgrade everyrtihn in build serevr ?

ruby scarab
#

how can i become discord verified?

storm mica
#

how do i report someone for teaming

brave auroraBOT
halcyon cloak
#

how report player whit cheats?

brave auroraBOT
elder mist
#

Looking to connect with an admin regarding an appeal ticket I submitted

brave auroraBOT
ionic walrus
#

where can i verify for discord kit

brave auroraBOT
gray ferry
#

I tried creating a ticket but the players name and steam id didnt pop up when i typed it in

#

i was on the right server and everything but this dude is cheating his ass off and i cant report him

brave auroraBOT
halcyon cloak
#

any admin can open pm please

fluid thicket
teal lynx
#

im playing trio server my friend is gone for the wipe so i left team will i get banned if i join my friends team?

azure goblet
#

why can't i PM people on SDT ?

willow prism
#

pls unmute

brave auroraBOT
# willow prism pls unmute

Are you requesting an unmute? If so, please note that we do not unmute unless the mute was in error. Not knowing the rules is not an excuse. If you believe it was an error, make ticket using #🎫︱create-a-ticket and let us know what you said that got you muted. If it wasn't an error, please do not try to argue as you may get banned.

swift meadow
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One message removed from a suspended account.

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One message removed from a suspended account.

rugged tide
swift meadow
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One message removed from a suspended account.

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One message removed from a suspended account.

rugged tide
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You didn't copy the full link

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I only need your steam ID I don't need you to set it public

swift meadow
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One message removed from a suspended account.

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One message removed from a suspended account.

rugged tide
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Yes

swift meadow
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One message removed from a suspended account.

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One message removed from a suspended account.

rugged tide
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You were told exactly why your ban remains in your last ticket opened on the 3rd October 2022

swift meadow
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One message removed from a suspended account.

rugged tide
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The file you sent in your ticket

swift meadow
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One message removed from a suspended account.

swift meadow
brave auroraBOT
rugged tide
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As already mentioned in your ticket, the file was modified. Your ban is unappealable, please stop discussing it here

swift meadow
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One message removed from a suspended account.

modest pivot
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bro why do me and my duo keep disconnecting but not our trio\

harsh harbor
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The host

modest pivot
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so is it just u guys

harsh harbor
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no

stone adder
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How long does ban appeals take?

brave auroraBOT
rugged tide
# stone adder How long does ban appeals take?

There is no estimated time of reply, whoever issued the ban is the one who deals with the appeal. So depending on when you open the appeal you would have to wait until that particular admin is available / awake in some cases due to timezones

topaz hazel
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Why am i constantly timing out of servers

true quiver
fluid thicket
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Not that game files will fix your shitty internet but it can't hurt

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Restart your router manually

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Most routers have a diag restart options

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And restart your PC while you're offline anyway

frail nebula
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Hello @harsh harbor sry for the tag in advanced lol. Was reaching out for a close friend "Lucroan" since he thinks you just absolutely hate his guts witch might be the case lol. I was wondering if he will ever be unbanned or if he appeals will he have a shot of being unbanned. I know what he said about the server and his constant reports on people might get annoying I told him to cut the shit and to not spam report and msg admins constantly. And he apologizes for the hateful words used against your guy's server. I need my duo partner back its been too long:( thx -zilo

brave auroraBOT
opaque oracle
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Hey guys I have a question I payed one time for vip to skip queue at rusticated eif thrusday and every month they are trying to take money on that server that I wanted only one month vip how I make it to stop trying to take money from me?

brave auroraBOT
opaque oracle
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Eif

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Eu

winter vector
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can not use vpn ?

brave auroraBOT
obsidian brook
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why cant i shoot in targets?

winged dock
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@thorny oriole

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Could you check my ticket pretty please?

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#65598

keen sorrel
brave auroraBOT
keen sorrel
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i did but no answer