#šŸ†˜ļø±support

1 messages Ā· Page 28 of 1

near elm
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could anyone help me with my queue skip purchase?

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i entered eu trio thursday wipe and after checking my account i see that it got added on eu trio monday, is there anyway i can swap the queue skip without paying $10? thx

near elm
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it got fixed thanks šŸ˜„

sleek estuary
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some guy asked for another teams help in a trios server. is that against the rules?

neat forge
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there is a bear glitched in the mountain and it attacks us when we leave our base

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and we cant see it

sharp peak
slim nest
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admin pls help

cedar temple
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do rocks in the middle of icelakes get removed on here?

sharp peak
sleek estuary
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hey i made a ticket but theese dudes gonna raid me i think 6 of them on a trio

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ive got a screenshot of them saying theres 6 of em in chat

sharp peak
midnight night
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when on trio thursday will fix all animals and scientists?

sweet bobcat
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animals were never broken on thursday.

warm saddle
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can someone help me with the trio server rules?

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i wanna know if i am able to craft stuff for my friends if they are in a different base even though im part of a different trio

sweet bobcat
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you can do it as part of a trade

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im pretty sure

wintry basalt
wintry basalt
sharp peak
wintry basalt
#

šŸ‘‹

maiden charm
#

pretty sure I just got drop hacked on rusticated 2x thursday

brave auroraBOT
maiden charm
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lost a HUGE bag

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done with the wipe I Guess

rugged tide
maiden charm
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as in

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I timed out the second i started flying out of outpost on a mini

sharp peak
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ohh. You can still loot yourself, as long as your body is in the perimeter of the safezone

maiden charm
#

nope

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it was as I left

sharp peak
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Otherwise RIP loot

maiden charm
#

body showed as outside of safe zone

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literally as I crossed outside of outpost

sharp peak
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Rip- I hope you continue to play!

maiden charm
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doubt it

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I'm a solo

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had a huge bag

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was about to put down base

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I depend on rush strats at wipe time to get a start on a clan server

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that was some stupid shit

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can't post the video here šŸ˜•

wise glacier
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admin

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two group makeing team

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u wanna check them?

neat totem
maiden charm
#

my ticket has been on ice for the last 45 minutes

sharp peak
brave auroraBOT
maiden charm
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yep

sharp peak
#

Damn

maiden charm
#

tried to start up again, small-big groups controlling everything now

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it's pretty dumb, because I literally crushed the first hour of wipe

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and I was just about to put down base

pseudo mica
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got some racists camping out door, painting swastikas on our base and screaming the N word

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Rusticated eu trio monday

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just sent a ticket

maiden charm
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going on an hour with no answer to my ticket right after a significant wipe

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you guys understaffed?

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if there's nothing that can be done, should be like a 2 second answer šŸ™‚

trim flame
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Hello, can an admin help out. Team submitted a ticket yesterday but have yet to receive any answer.

pseudo mica
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Video of his racism has been added to the ticket, they're continuously coming back we have clear evidence

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They got muted, good job so the nazi symbols stay? great job guys...

brave auroraBOT
twilit blade
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its been a whole day

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my discord unlink is still pending

brave auroraBOT
neon roost
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yo can a admin fix the smoil two millitary crates on rusticated main

grave spire
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i have a question about what is considered "exploiting"

sharp peak
grave spire
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Was wondering if i could build in it

sharp peak
haughty sparrow
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whats a eac backend message lol

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i cant join server it says thats corrupted or invalid

languid basalt
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2x down

flat anvil
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Killa. Unban me. I been on this server for years and you gonna be me for something I didn’t do

dawn parrot
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made a ticket for vip cancelation

brave auroraBOT
sharp peak
dawn parrot
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YES

sharp peak
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Oh! That can be done on the website

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Can you join VC for a sec n Ill show you

flat anvil
sharp peak
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Thats

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rough

flat anvil
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Yup

sharp peak
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@dawn parrot Make sure to close your ticket, haha

dawn parrot
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k will do

flat anvil
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Banned me for evading even though I’ve been playing the server after getting unbanned. Played 250 hours

sharp peak
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You never got an answer from any of the admins in chat?

flat anvil
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Nope

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They just don’t know what they are doing

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Old admins were way more helpful

sharp peak
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They know what they're doing

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Have you tried reaching out to them here?

flat anvil
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Yes

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Then they just mute me for no reason

brave auroraBOT
sharp peak
flat anvil
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Yeah I’m never a dick

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I just ask for help on why I was banned

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Then they just say. Your ban will remain.

sharp peak
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Then that's your answer, haha

flat anvil
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yeah but I’m just trying to get more info.

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how did they let me join the server countless times on my ip. Never changed it or did anything after they unbanned me. They let me play countless wipe and 250 hours on their server just to ban me out of the blue

sharp peak
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I don't know man

flat anvil
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Exactly

sharp peak
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I'd just... take the answer and move on haha

flat anvil
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But I just enjoy playing on here

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Never cheating and I actually got a cheater banned lmao. Bought VIP multiple times. Banned out of the blue for something that o didn’t do is just annoying

brave auroraBOT
sharp peak
zenith kite
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what is this bull shit admins

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whos the owner

flat anvil
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Killa

barren path
#

does anyone know how to fix the "couldn't load level" after trying to load into a server, ive literally uninstalled my game and verified my files n everything

sharp peak
zenith kite
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well he aint on so woop big appeal going on here

brave auroraBOT
sharp peak
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@livid linden @rugged tide any of you on here to assist these gamers?

warped grove
#

What is max team ui on EU vanilla long?

lost dragon
sharp peak
brave auroraBOT
#
Fix Map Downloading Errors
  1. Stop your rust
  2. Navigate to your Rust folder
  3. Remove the "maps" folder
  4. Start Rust and try connecting again.

If that doesn't work then verify integrity of your game files by following these steps:

  1. Close your Rust
  2. Navigate to your Steam's Library section
  3. Right click on Rust
  4. Click "Properties"
  5. Navigate to "Local Files"
  6. Click "Verify integrity of game files"
  7. Wait until the process is done
  8. Restart your PC as doing this helps to fix a lot of other Rust issues you may be experiencing

You can find this and many more frequently asked questions in the #906746902723305472 channel

livid linden
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@barren path

elfin crow
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@livid linden can you help me?

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i have this problem
when entering the server, it gives such an error and I don’t know what to do with it, I and my friend have it, we use a provider, we live in the same city, I’ll throw it out of the server at the same time
I don't understand what it is

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this error is written like this

sharp peak
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Defuzer

elfin crow
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Kicked; ISP Blocked; Attempting to use a ISP as a Vpn is not allowed

brave auroraBOT
sharp peak
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You’ll have to get whitelisted

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And the admins will manually whitelist you

snow flax
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can i get an admin i have a cheating in trio thursday that i have a clip of amd the website wont work

brave auroraBOT
drifting tiger
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what do i do if i keep getting kicked from the server for no reason it says that you cant use a vpn but im not using one

brave auroraBOT
austere oracle
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npn

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vpn

brave auroraBOT
fickle rain
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hi, can we find the chainsaw add on that auto hits the poin

ionic walrus
sharp peak
ionic walrus
sharp peak
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Good lad! Wby?

ionic walrus
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im good jus chillin!

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started playing EU long

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stressfull

sharp peak
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Hell yeah man. I bet. I’m probably gonna hop on later today, maybe on the Thursday. Just go around and have fun for a bit

kind pendant
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Hey guys is it true that in may on EU LONG will be bp wipe? if it says NO BP wipe ? because 1 year aniversary?

sharp peak
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I’m not sure. That’d be a good assumption and a cool event but I’m not sure

wintry basalt
sharp holly
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US TRIO MONDAY CRASHED 10:55am EST

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please reboot thank you

wintry basalt
quick bough
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One message removed from a suspended account.

sharp peak
quick bough
kind pendant
sharp peak
quaint salmon
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banned undisclosed ?

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i guess fuck the blatent cheater that lives next to me that i f7'd like 3 times lol

brave auroraBOT
quick bough
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One message removed from a suspended account.

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One message removed from a suspended account.

fair berry
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Servers crashed

dark badger
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Admins what happened why my friend and I were kicked off the server and we woke up dead even though no one killed us

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Nice serveršŸ‘

quaint salmon
dark badger
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because of the restart, it was said that I killed myself

wintry basalt
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What is your steam id?

dark badger
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as far as I remember there was no warning abouthttps://steamcommunity.com/profiles/76561198282466938/

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It was not a restart as far as I understood the server crashed

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eu long

autumn zephyr
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thrown out of the server and he disappeared and through the connection does not go what to do?

rugged tide
autumn zephyr
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do not get

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does not even show friends on the server

brave auroraBOT
#
Verifying Integrity of Game Files to Fix the Issue

Common issues such as getting "Authentication timeout", EAC errors or game constantly crashing can usually be solved by verifying integrity of your Rust game files and then restarting your computer.

Follow these steps: (also shown in a gif below)

  1. Close your Rust
  2. Navigate to your Steam's Library section
  3. Right click on Rust
  4. Click "Properties"
  5. Navigate to "Local Files"
  6. Click "Verify integrity of game files"
  7. Wait until the process is done
  8. Restart your PC as doing this helps to fix a lot of other Rust issues you may be experiencing

You can find this and many more frequently asked questions in the #906746902723305472 channel

autumn zephyr
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eu main server gone

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Help

rugged tide
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The server is up, please try what I linked above

autumn zephyr
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move the game?

rotund nest
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@rugged tide can you play with a 30 day old game ban

sharp peak
brave auroraBOT
sharp peak
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If not then he’s off the rocker rn cuz yeah, you can’t play on an account with a game ban on that game lol

autumn zephyr
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the error is not solved, I have already reinstalled the game 2 times, there is no EU main server

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help what to do

quaint salmon
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bro i just got banned for ban evading

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what fucking crack are yall smoking

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im tryna resolve a issue and you close the ticket and ban me

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and i cant create another for 60 mins

quaint salmon
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namai can u help

rugged tide
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Verify your game files or connect via ip in #šŸŽ®ļø±server-info EU Main is not down. If you still have issues create a ticket

rugged tide
lost dragon
quaint salmon
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this is my first time on rust pc i come from console and im banned lmfao

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fucking ridiculous

lost dragon
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Re-opened the ticket for you

hard timber
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ADMINS did the server rollback early this morning? like early early

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were missing shit

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2x vanilla thursdya

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like crucial

faint jasper
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@livid linden #60157 Please šŸ™‚

quaint salmon
autumn zephyr
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the server just doesn't find me

rugged tide
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Try restarting your router

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What is your steam ID

hard timber
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namai is there anyway to get items back if we lost them in a rollback when we was asleep?

rugged tide
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Rollbacks only happen if a server crashes, in worst case it's 15minutes at most. But no we do not reimburst lost loot

hard timber
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my friend lost his m2 roadsign kit to a rando because he dced in base, woke up to being dead from rollback. absolutely really annoying

lost dragon
quaint salmon
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bro are u like mentally okay

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i ask what discord and you say "we have evidence of you ban evading"

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@lost dragon ?

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is there anyway i can make a report against u lmfao

brave auroraBOT
quaint salmon
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ur unbelieve able

lost dragon
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We will not discuss ticket information outside of a ticket. Hope you have a great day.

quaint salmon
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bro, open the ticket and let me speak to you

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or tell me where to report you

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@lost dragon ?????

hard timber
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namai can yall stop the rollbacks then? 3 in one day is insane

rugged tide
quaint salmon
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yo namai where i go to report a admin

rugged tide
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Ask for an owner in a ticket I would guess, we don't really have a system in place specifically to report admins

sharp peak
delicate hull
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the lag on rusticated bedwars servers is crazy rn

worldly scarab
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fix your mini games server holy shit im about to bloowww

quiet basin
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what is up with your servers today

sharp peak
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It's not that easy, guys.. Lots of servers are having issues

quiet basin
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can someone reset them or something this is about unplayable

sharp peak
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They've done many restarts in the past few days

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Just gotta be patient and ride it out

worldly scarab
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but why is it laggin

sharp peak
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Something with the hosts, I'm going to assume

quiet basin
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the week will be over by then lol

sharp peak
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It's one week- You can spare it

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@harsh harbor Any info you wanna spread

harsh harbor
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Hosting is having issues in Chicago where minigames is hosted

sharp peak
swift hound
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servers tweaking plz fix

sharp shuttle
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pls restart

harsh harbor
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A restart will do nothing its the hosting

sharp shuttle
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im not on minigames server

silent mulch
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Thursday Vanilla is lag-fest

sharp shuttle
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thursday trio

silent mulch
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^^^

harsh harbor
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Yes we are aware its the hosting in chicago.

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Hopefully solved shortly

silent mulch
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thanks for update Killa!

harsh harbor
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Should be back to normal now

onyx oxide
#

how long does it take for large rig to respawn on these servers?

worldly scarab
onyx oxide
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no it doesnt

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can anyone fr tell me

fervent inlet
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hack

brave auroraBOT
# fervent inlet hack

If you think that someone is cheating please use #šŸŽ«ļø±create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #šŸŽ«ļø±create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

spice ferry
mellow pecan
#

hey where can we get help with getting unbanned from a server, i tried clicking on your create a ticket link but it keeps giving me an error

brave auroraBOT
foggy socket
#

Anyone have a fix for a transport heli that you cant interact with?

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Can still fuel it but cant get in

burnt sorrel
#

hello someone who played with us yesterday took our base kicked us out of the base ! should i make a support for that ? or u cannot do anything ?

sharp peak
worn epoch
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these people are teaming in my solo bed wars i got clips

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all teamed up against me to raid

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and i t wont let me make a ticket

heady hamlet
#

full blatant cheater on RUSTICATED US 2X VANILLA

brave auroraBOT
sharp peak
heady hamlet
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i already did

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thi guy goin around tripling everyone and he slitherin up walls like a snake with esp

sharp peak
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Yeah.. hopefully it gets resolved soon

lilac cave
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lmao

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got muted

brave auroraBOT
# lilac cave got muted

Are you requesting an unmute? If so, please note that we do not unmute unless the mute was in error. Not knowing the rules is not an excuse. If you believe it was an error, make ticket using #šŸŽ«ļø±create-a-ticket and let us know what you said that got you muted. If it wasn't an error, please do not try to argue as you may get banned.

lilac cave
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for saying mini

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and then guy after

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XDDDDD

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2 hour ban for chat

brave auroraBOT
#

If you think that someone is cheating please use #šŸŽ«ļø±create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #šŸŽ«ļø±create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

sharp peak
#

Hi! If you #šŸŽ«ļø±create-a-ticket , an admin will be able to help you much faster! Especially if you can provide any evidence/clips of your own! ā¤ļø

trail rain
#

Yo I'm going to kms

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Holy, just got banned for exceeding teamlimit

sharp peak
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Good talk

candid raft
#

why wont the store work

brave auroraBOT
candid raft
#

it says blocked

crystal pebble
candid raft
#

i cant get on the site

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~`blockpg safe zone

rugged tide
sharp peak
coral crest
#

theres a guy in a glitch spot in the ground on sewers on the 2x trio server

magic wagon
#

ticket #60391 vanilla trio-monday have people teaming and screaming racial slurs in voicechat

rain wave
#

any admins on to check fast my ticket plz ? there is a duo on trio thursday cheating hard

brave auroraBOT
hasty linden
#

I was false banned for being "linked to multiple banned accounts", and was told to send a file, and was still banned. I have no explanation to my ban. I have no banned accounts and this is my only one. I'm now perma banned from making tickets and from us MINI GAMES. Is there anyway I can get proof of me being linked to banned accounts?

brave auroraBOT
regal fiber
#

yoo need a staff for bedwars

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3 people teaming i have a clip

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helloooo

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theres a lot of people teaming

livid linden
#

You were found to be violating our server rules and your ban will remain

rain wave
#

Hi ! i've been banned but i would know what for ?

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it's saying for association but my mate ain't cheating so I would love to know why

brave auroraBOT
rain wave
#

did it

ashen hatch
#

just wait for the administrators, i believe they will say why you got banned, but they cannot show evidence as it helps players evade from getting banned in the future.

hasty linden
brave auroraBOT
hasty linden
#

Never had this happen to me on any server i've made a ticket in

next bobcat
#

can anyone explain why i just threw a c4 and explo ammod a wall and it didnt do damage?

regal fiber
#

hellow

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hello

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i need help reporting

brave auroraBOT
regal fiber
#

the people arent on anymore

rugged tide
#

F7 report them and open a ticket when they return online

regal fiber
#

if i f7 there names dont pop up anymore

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they not playing

supple lynx
#

Good night, I was banned from the server without knowing the reason can you help me? #799809

regal fiber
#

can i just send a video and there usernames

rugged tide
#

And you can f7 with a steam id like this
client.reportplayer steamid

supple lynx
#

however, as I was banned, I open the ticket marked by where

regal fiber
#

it wont let me submit a ticket

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bc i dont have there user name

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well there not on

rugged tide
rugged tide
regal fiber
#

i do and it brings me to submit ticket

livid linden
#

Please link your steam ID

regal fiber
#

76561199089650450

livid linden
#

You are able to submit a ticket, you do not have to select a user but can instead provide their name

drowsy rose
#

US medium down?

#

@rugged tide

wide lava
#

how to report of limit on trio

brave auroraBOT
leaden hound
#

is there Any online admin

#

?

#

@rugged tide

I am writing to appeal a recent ban that was placed on my account. I was shocked to find that I had been banned from the game, as I have never engaged in any form of cheating or exploiting during my time on the server.

I have been a loyal and active player on your Rust server for the past 14 days, and have even played through the last wipe without any issues. I am committed to playing the game fairly and have always adhered to the rules and guidelines set forth by your team.

I understand that there may have been some confusion or mistake in my ban, and I would like to request that my ban be lifted and my account be reinstated. I am willing to cooperate fully with your team and provide any information or evidence necessary to prove my innocence.

I truly enjoy playing Rust and have formed many positive relationships with other players on your server. It would be a shame to lose all of the progress I have made and the connections I have established due to a misunderstanding or error.

Thank you for taking the time to review my appeal. I hope that you will consider lifting my ban and allowing me to continue enjoying the server in a fair and honest manner.

brave auroraBOT
queen marsh
#

i need an admin please fast

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now

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tow cheaters just get inside of my base killing us, i ca nt even make an ticket, they ca t be find on the website

brave auroraBOT
sharp peak
neat nimbus
#

i need help of admins cant make ticket

wintry basalt
rugged tide
#

We do not handle appeals through discord

ashen hatch
#

quick question how long will it take for a ticket to be looked at ? just submitted it and its the waiting game now

wicked plover
#

ive linked my twitch account to rusticated, it says on both the rusticated website and twitch that it is linked properly but for some reason it wont let me claim the twitch reward on the 2x trio server

brave auroraBOT
rugged tide
ionic walrus
#

how do you redeem a discord kit?

brave auroraBOT
prisma ridge
#

Hello, i accidentally bought a VIP for eu trio thursday server, but i actually wanted to buy it for the eu trio monday server, is there any chance that somehow we could swap/change that transaction and have the VIP for the eu trio monday?

brave auroraBOT
rugged tide
grave spire
#

hello i believe ive been falsely muted in chat, i said my teammates name in team chat and was muted for 2 hours

brave auroraBOT
grave spire
#

done šŸ™‚ ty!

ashen hatch
#

is insiding bannable ?

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@rugged tide

sharp peak
#

No @ashen hatch

ashen hatch
#

wack

sharp peak
ashen hatch
#

it was my irl lmfao

sharp peak
#

Damn

ashen hatch
#

hes a bitch

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lmfao

sharp peak
#

Go beat him up

ashen hatch
#

ong i will

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make sure his mom watches 2

#

jpjp

keen sinew
#

How can I report a cheater?

brave auroraBOT
keen sinew
#

I did, just found a disgusting lowlife cheater, just running around tripling geared players, and shooting me through trees, and he just saw and killed my friend at the ocean floor. If you play EU TRIO | THURSDAY WIPES, stay away from the bottom right of the map, the guy only goes around killing geared players.

sharp peak
hazy pelican
#

bro

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how can i get someone banned

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theyre cheating on 2x solo duo trio

brave auroraBOT
hazy pelican
#

i have video evidence

hazy pelican
#

already did

rugged tide
#

Then be patient

hazy pelican
#

deadass its blatant, his AK is faster fire rate than M2 and insta tripled me and my friend LMAO

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shits comedic how hardcore he is cheating

spiral surge
#

how do i get support

#

from admin

#

we just got insided can that be banned or are we just cucks šŸ˜‚ šŸ˜‚

livid linden
#

we suggest being careful who you team with to prevent this

restive knoll
#

I just lost so much loot due to server restart I had 3 body bags in outpost, server specifically set in full capital letters. "everything will be saved!"

#

pls explain to me what everything will be saved means

gentle citrus
#

Whitelist

opal kindle
#

Hello, help pls! How can i open menu to buy a hellicopter?

spice ferry
tacit furnace
#

@spice ferry Why doesn't the fuse room on smoil work. Trio vanilla

#

@livid linden

tacit furnace
#

i put the fuse in and press the button to open the door but nothing happens.

tacit furnace
wintry basalt
tacit furnace
#

I'm not on smoil anymore.

#

Can you not check in vanish?

brave auroraBOT
wintry basalt
tacit furnace
spice ferry
still rivet
#

can i get an admin?

true quiver
#

What do you need

wintry basalt
timber hatch
#

We just got banned for no reason on trio monday

#

this is bullshit

#

payed for que skip and everything and me and my trio did nothing wrong and got banned for association

rugged tide
timber hatch
#

i did

#

this is bulllshit

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i dont understand

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how would it even think we are associating with any other team. we been dying the whole wipe just got a base down and then banned

crystal pebble
#

Keep it in your ticket please

#

They are there for a reason

late berry
#

Guys can anyone help me

crystal pebble
late berry
#

ok ok

crystal pebble
#

Please communicate in there

late berry
#

thank you

obsidian token
#

Hey i just bought a subscription, how long will it take before i can skip quene? šŸ™‚

timber hatch
#

can i talk to an admin

obsidian token
#

hello?

rugged tide
obsidian token
#

ive tried 4 times, thx for answear

rugged tide
#

Make sure you bought the correct queue skip

obsidian token
#

i have crate a ticket and waited over 30 min but no one is in the chat

timber hatch
#

yep

#

wasting everyones time I want a refund on my que skip

obsidian token
#

It must have been he right one? 10 dollar?

timber hatch
#

yes but they mean for the correct server ur trying to join

obsidian token
#

That im sure of

timber hatch
#

make sure its for the server ur joining

obsidian token
#

Yes, its the right one

exotic pivot
#

On the server EU Monday Trio there are players running 4 in one team, one of their nicknames ?SLIP? and others, please ban them

rugged tide
rugged tide
prisma ridge
#

Im having HARDCORE laggs on eu trio monday, if i relog will i have to wait the que again?

rugged tide
#

You have a 5 minute grace period to reconnect without queue.

prisma ridge
#

Thank you!

vital kayak
#

how to get epic perks from being in the discord?!

#

on server...

rugged tide
rare scroll
#

can someone look at my ticket?

timber hatch
#

so if u play with this guy add him to team. Never played with him in your life. Have no idea he is cheating. You still get a 7d ban and dont get a refund on my que skip. That makes so much sense

rugged tide
#

We recommend only playing with players you trust to avoid anything similar happening in the future

hoary aurora
#

im on rusticated au sandbox and there are invisible foundations and buildings that arent letting me build

#

how do i fix it

#

@rugged tide

rugged tide
#

Try relogging or changing biome

hoary aurora
#

thx that worked

timber hatch
#

can i talk to an admin

#

got something important'

#

maybe even a discord call right quicj

rugged tide
#

We do not offer vc support

ruby bane
#

EU Monday trio down

lucid bloom
#

Hello, I have a question regarding a cheater that just gone banned (I reported him)

rugged tide
#

What's up

lucid bloom
# rugged tide What's up

Lost 1 revolver & hella nodes due to the cheater, can provide all the info ingame, its on trio vanilla monday wipe

#

Anything to be able to get that back? He was banned already

rugged tide
#

We don't reimburse items lost to a cheater

hoary crown
#

huge lags on the server, what is it? eu long no bp

#

@rugged tide

zenith crown
#

Hello. EU Long lags a lot, can you do something about it? Thank you

harsh harbor
#

We are aware hosting is receiving large attacks at the moment

grizzled drum
#

@rugged tide completed bradley and server reset, any way I can get the loot?

tawny cloud
#

@rugged tide I am unable to find US Trio Monday and I got off probably about like 6 hours ago and I can se all other servers besides US trio monday

woeful vortex
#

Why was my ticket deleted?

wintry basalt
tawny cloud
#

@wintry basalt I created a ticket just now

wintry basalt
tawny cloud
#

@wintry basalt sorry restarted my PC again to see if it fixed it. I responded to the ticket

#

@wintry basalt I responded.

tawny cloud
#

Was told server owner needed to look at my ticket. How long does that usually take? Worried my base is going to decay, my duo partner won’t wake upšŸ˜‚šŸ˜‚šŸ˜‚

rugged tide
#

Unfortunately I can't provide an accurate estimate as to when the owner will be available to reply to tickets

rugged tide
rugged tide
tawny cloud
#

My duo also can’t see the server for some reason either

sly kettle
#

monday right?

tawny cloud
#

Yep

rugged tide
tawny cloud
#

Yes multiple times

#

ive uninstalled the game reinstalled

#

verified game files

#

restarted PC and router

harsh harbor
#

Seems like it might be a hosting issue that they are working on

sharp peak
wintry basalt
dawn wagon
#

how do you verify

brave auroraBOT
dawn wagon
#

so i joined the steam group and it dosnt work to verify it

ionic walrus
#

how long does a response take usually on ticket, through the website

karmic dust
#

@rugged tide ^^^^

#

hello????

#

we are legit mid wipe losing time cos of a random ass ban

#

for nothing

#

@uneven pier

uneven pier
karmic dust
empty hornet
#

@covert herald pls can you look at my ticket

jovial yacht
#

@livid linden

livid linden
ionic walrus
#

did the server roll back

rugged tide
ionic walrus
#

i have vedio for cheter players

rugged tide
unkempt hill
#

my friend linked her twitch acount but cant claim the kit whats wrong

brave auroraBOT
rugged tide
unkempt hill
#

which twitch channel lol

#

nvm we figuredit out

ionic walrus
#

Monday is down??

#

yea

#

bruhhhh

rugged tide
ionic walrus
#

Hey can i speak to an admin for 2x vanilla us please

#

lol thanks for fucking us

#

was full inventory and got looted cause it rolled back

rugged tide
ionic walrus
#

replace my loot then

#

literally just spent an hour raiding to lose it all to some bullshit

#

@rugged tide we got insided by someone in our disc server, would u be able to unlock the doors and reveal who did it?

#

they dont help anyone. Dont wast ur time

#

already got insided once and they wouldnt do shit

rugged tide
#

We have no rules against insiding, I recommend playing with teammates you trust

kindred herald
#

any admin?

#

urgent p`lease

rugged tide
#

What's up?

kindred herald
#

we have a problem with a item bugged in a sealing, in Eu Trio monday

#

its urgent its gonna dispawn, and its crazy bug

#

is there any possibility of help?

rugged tide
#

An admin can look into your situation if you open a ticket

kindred herald
#

thanks

mint wolf
#

Hello can i appeal a ban?

brave auroraBOT
rugged tide
mint wolf
#

thank you

round kite
#

any admin who can help me?

#

please?

rugged tide
#

What's up

round kite
#

a guy block me with a horse in outpost

#

y cant move from herre

#

im new on server and this is anoying

#

imon trio vannila

rugged tide
round kite
#

man hes keeping me herre y cant move help me please

indigo hull
#

yoooo admin

#

can u help

#

my mini is just stuck in a foundation

#

out of nowhere

#

how does this happen

#

rusticated trio monday wipe

lost dragon
spring vapor
#

Is this support for build server too

#

keep getting Plot is currently busy! error over and over

tight gull
#

ı cant connect eu main

#

the server say isp block

sharp peak
cerulean cradle
#

is shop offline

#

and why can no use sorter in game on vanilla 2x? even boosted..

sharp peak
brave auroraBOT
viscid plover
#

Are you guys currently looking for staff? If so where can I find the staff application form?

viscid plover
#

Thanks

visual iron
#

Why doesn't the excavator appear in the map voting? Map 1 Medium us

rugged tide
#

Depending on map size some monuments do not spawn

vestal cedar
#

Anyone know how to enable twig cost and upkeep count in the creative build server?

harsh harbor
#

Press t and go over to the button

vestal cedar
quaint pier
#

After how many hours wipe on Thursdays trio vanilla?

compact heart
#

Can someone please help me with my high ping???

#

every server i go to i get more than 100 ping

quasi ivy
#

whats the client connect for eu trio thursday

quasi ivy
#

yeah like what do ive to type

sharp peak
quasi ivy
#

ok thx

sharp peak
#

That’s what you put in

#

So it’ll give you the IP

#

Put in F1 ā€˜connect’ and then follow it with the IP

#

Including the port

quasi ivy
#

client.connect 64.52.81.94:28010

#

like this ?

sharp peak
#

Yes!

quasi ivy
#

ok

lavish heron
#

hi

#

ı need help

#

Im playing on this server right now Rusticated.com-EU Trio Monda

#

There is a cheater on the server and I want her banned

brave auroraBOT
wary briar
#

if friend has a game ban from 2+ years ago is there anyway to appeal it to be able to play now?

buoyant sorrel
#

where do i report players in the disc

brave auroraBOT
cerulean topaz
#

thurs trio map is wrong

brave auroraBOT
#

If you think that someone is cheating please use #šŸŽ«ļø±create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #šŸŽ«ļø±create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

true quiver
#

Please don't publicly call out suspected cheats

harsh python
#

what does the rule on code locks mean

misty quartz
#

is there any news on if medium official is having connection issues atm?

harsh harbor
#

Im not seeing any issues on our end currently

thin knoll
#

how do i become discord verified

harsh harbor
#

type !login

#

or go to our site and go to link

thin knoll
#

okay how do i claim

willow crest
#

yo killa theres a racist on us medium just saying i dont like nwords on repeat

#

h16 middle

crisp light
#

trio thursday is unplayable

exotic sand
#

thurs trio SO LAGGING 10000MS

crisp light
#

12k ping

quasi crescent
#

please fix trio thursday server

vivid plover
#

3k ping but pinged google getting under 30ms and discord fine

#

Y’all hearing this from others ?

sharp peak
#

Yes

#

It's a host issue

crisp light
#

reset thursdays trio please

edgy imp
#

Thanks for resetting

proven kiln
#

Re-wipe?

sharp shuttle
#

n1 just shut down general chat lol

proven kiln
#

Re-wipe thurs trio?

prime spadeBOT
#

:ok_hand: channel locked by Killa#0001

harsh harbor
#

We are aware, nothing we can do. The hosting is working on it.
All we know is they identified the issue and are working on resolving it.

harsh harbor
#

Server is back online now, stability is being monitored as they are still working on the situation

eternal dome
#

can we swap player if my team well not playing anymore in trio

magic slate
#

@harsh harbor

austere oracle
#

vpn

brave auroraBOT
tulip vigil
#

i needa admin in game how i do that

modest flame
#

@brave aurora how long does it normaly take to get responce on a ticket

sharp peak
#

Hey man, you’re not gonna get any accounts for free. Here also isn’t the place to do anything like that. I’d just go ahead and buy the game, it’s worth every minute you’ll spend in it

bold bobcat
#

Cargo hasn't been out in 5 hrs on us medium

#

It's meant to be out ever 2-4?

lost dragon
#

@calm quiver

calm quiver
#

Yes?

#

@lost dragon

lost dragon
#

Ok so you're in now

#

Just testing from your ticket

calm quiver
#

Yeah it was weird....

lost dragon
#

Strange, glad your back!

calm quiver
#

It was just up this morning

steel glen
#

sweeeeeezy, we are getting camped by a 4 man group on rusticated eu trio thursdays

#

can you help?

wintry basalt
lost dragon
#

^

steel glen
#

ok ty send one now

manic mica
#

whats the hostname of 2x vanilla EU thursday server ?

frosty widget
#

how do i ban appeal for something that happened 589 daysx ago?

brave auroraBOT
shell marsh
#

admins here? i need help.

#

where are admins?

#

they are dont answer

harsh harbor
#

dead

hoary cliff
#

large is broken on 2x vanilla

manic mica
#

why oil rig not spawning for hour now?

#

they camping it

neat totem
#

rig doesn't spawn if there's someone on it

polar seal
#

yo bois

#

i was wondering

#

i build old 1x1 near my main base

#

its not connected to my main tc

#

and has no tc in it

#

but still no decay

#

is it bugged or what

#

if any admin could maybe pay me a visit and destroy that or somthing i would be super thankful šŸ™‚

true quiver
polar seal
#

yes i first break it then went like 5 foundations from it and built my main

#

and 24 hours passed its still 500 hp

#

full hp i mean

#

and its not connected to main in anyway tho

true quiver
#

Whenever you break a tc, it consumes 24 hours worth of upkeep for the base

#

and since it was a small base, I assume you left resources in there and thats what happened.

polar seal
#

so eventually it will break?

#

makes sense tho so it means soon it will start decay i guess?

#

and thanks for the quick reply mate

true quiver
#

It should decay yes

gritty steppe
#

Hi i need help cancelling my subscription

hasty linden
#

@crystal pebble Is there anyway you can check my dms, about my ban?

true quiver
#

If you want to appeal a ban, you’ll have to make a ticket

#

We don’t offer dm support

hasty linden
#

I should've listened to noels request, but was just overall confused and wanted an explanation, so I didn't get banned from other servers for the same reason.

#

@true quiver

#

@rugged tide

rugged tide
#

If you have been ticket blocked your ban is unappealable

harsh harbor
#

What if u open the build menu and hit select biome

polar oriole
#

i need help on my ticket #61364

#

please

#

@here

rugged tide
#

Please be patient and an admin will update you in your ticket

#

Asking here will not speed up this process

wide flax
#

respectfully why do icreate tickets to get someone investigated for cheating if everytime i create a ticket nothing happens for an hour and then the player is offline

brave auroraBOT
indigo hull
#

yo any admins on rn

#

@livid linden

#

made a ticket with screenshots so did my tm8

livid linden
#

If you've made a ticket an administrator will assist you shortly

indigo hull
#

yo is it possible for them to spawn back my mini

#

cuz i lost it to the guy we were mid air

tribal bloom
#

who can help me and check some body?

rugged tide
frosty widget
#

Noellerp told me i couldnt be unbanned bc i have mutiple acounts with ban efvasion or banned for cheating bc there new accounts. and i had to keep buying them bc i hwasnt able to play. i cheated around 600 days ago and am still getting banned for ban evasion. so cab i have abither admin reviw this ticket bc i dont think they know what they are talking about. no disrespect intennded, ban evasion and cheating are 2 differetn things. ive stopped cheating the first time i was banned for.

brave auroraBOT
frosty widget
#

and now im blokced from making any further tickets. 600 days ago bro...would like if another admin gave me more information cs Noellerp dont know whats going on

sharp peak
#

I don’t think you’re gonna get another admin to look at it. You cheated and have thus paid the price. It’s not a simple one and done thing. I’d go play another server, because nobody here wants a cheater on the server again

brave auroraBOT
sharp peak
manic mica
#

lmao guy asking to get unbanned for cheating

brave auroraBOT
rugged tide
frosty widget
#

bro touches no bread, sits on his pc all day checking tickets.

#

yall all lame asl, got zero motion ccs u sit in front of a screen 24/7

rugged tide
#

Next time I would suggest not cheating

sharp peak
brave auroraBOT
open notch
#

Hey

#

did server place tcs on sulfur quarries?

#

or is that player because it was already stone tc'ed 4 min in

sharp peak
#

sup protocol

#

haven't spoken to you before

sharp peak
#

How're ya?

ionic walrus
#

I need help

sharp peak
#

Hell yeah. What kinda stuff

sharp peak
ionic walrus
#

I just made a ticket

sharp peak
#

Ah, gotcha

ionic walrus
#

There is a guy cheating

brave auroraBOT
ionic walrus
#

he going crazy

sharp peak
ionic walrus
#

alright

#

This guy is cheating so hard this is rididulous lmao

#

headshot my friend twice with ak 400 meters out of a mini

glass frost
#

Hey can i talk to support?

quartz nova
brave auroraBOT
pastel yoke
#

hello

night yew
#

Can i speak to a mod or admin directly?

pastel yoke
#

I just got DC'd for Thursday Trio for "Autoclicker"? I am not AFK I am sitting here clicking. I try to report others for it and they say it's not against TOC? lol

brave auroraBOT
buoyant scroll
#

Hey, so I had my account stolen and the kid was game banned using the account, am I able to submit a ticket 120 days after his ban and get an alternate account to play your servers again?

lost dragon
snow ledge
#

can someone help me idk why i got banned

#

@thorny oriole

#

i already did im just waiting

#

aight

#

just trying to play with my team cuz it wiped

brave auroraBOT
snow ledge
#

@thorny oriole is shaky lr a bot or a person?

#

like admin lr

lost dragon
snow ledge
#

i just made a ticket cuz i dont know why i got banned, and shaky admin lr said it will be forwarded to another admin

lost dragon
#

So it got forwarded to the admin that banned you

snow ledge
#

ah ok

lost dragon
#

Yeah please he patient as that admin may be away

wise lotus
#

@thorny oriole there is a bot at outpost on Us Medium that automatically just buys scrap for fertilizer

wise lotus
#

i did but they said they cant confirm it

hybrid sleet
#

admin i need help

molten ore
#

I need an admin please somebody is exploiting right in front of me

#

Kind of urgent

unkempt ermine
#

@livid linden

#

@rugged tide

#

dunno if he made a ticket or not

fluid thicket
#

^

molten ore
#

Can someone come kick this dude then please

molten ore
#

Yes I did

#

A long time ago

#

He’s still here afk

#

I need an admin

#

I’m just trying to get a mini to fly home bro I live so far away and he’s afk auto clicking

fluid thicket
#

Just play the game, don't sell poop

#

Once again.. admins handle tickets in their spare time

wise ice
#

activate

#

how do i get the kit

dusk dune
#

/kit in game

hollow tendon
#

do I need to make a ticket to talk to an admin, ive been accused of auto clicker because I have the patience to sit at a vending machine for hours on end

#

just created it.

prisma monolith
#

yall got a hacker in trio vil

brave auroraBOT
craggy flicker
#

what does "disconnected EAC: authentication time out 1/2" whnever i try to log in mean

sonic field
#

i need help

#

isnt insiding against server rules on the 2x vanilla

lost dragon
lost dragon
scarlet oracle
#

how i can spawn a heli? the comand

ashen hatch
#

no command

zinc karma
#

what’s max team ui on 2x Monday vanilla?

sage raven
#

i have a question

#

can someone help me ?

frozen shale
#

is there a way to have symmetry on sandbox work with removing?

harsh harbor
#

If you are using hammer + R it should work

frozen shale
#

or are there any useful commands i should know ab

harsh harbor
#

with removing

frozen shale
#

and ya i got that but

#

like symmetry works for placing

#

but doesnt remove on the mirror side

#

just a minor inconvenience lol but wasnt sure if there is some toggle

harsh harbor
#

Yea but I don't see why it wouldnt work should be working fine

frozen shale
#

ok wait sorry its working now i swear when i was doing rot2 yesterday the removing was being weird. glad it is working now thank you : )

rare scroll
#

i was wrongfully banned and i can prove it

#

i can explain it all

fluid thicket
#

šŸæ

sterile fiber
#

I just get banned for team limit for being chill with my neigbor

#

I play on this server for year now and never had anything like this happen! we just make a nice base and we traded sulf for guns and items with our neighbors

#

and we get banned for a week

#

without a chance to defend ourselves

sterile fiber
#

That doesnt explain why i was banned win i didnt break rules

#

Wait so we just have to kill our neighbers when they are nice to us?

#

and we cant trade with them

lost dragon
#

You cannot ally with neighbors above your group limit. I don't know the specific of the ban however

sterile fiber
#

We HAVE to kill them on site?

lost dragon
#

Not necessarily. You can choose to let them run past if your sneaking or something like that

sterile fiber
#

but we cant just coexist

#

has to be kos

lost dragon
#

But actively trading and having a truce cannot happen

sterile fiber
#

there is a trading feature on the server

#

I played on here so long and been friendly never got a week ban for it

lost dragon
#

My mind could be lying, but there isnt a /trade option on rusticated servers

sterile fiber
#

super lame on the admin who banned me we had a roleplayer base driving cars playing music

#

There is 100% a trading feature

#

i traded with my teammate

#

you know theres kits as well?

lost dragon
#

Are you talking about a rustinity server?

sterile fiber
#

how can you not know this your an admin 😭

#

You literaly are enforcing rules on a server you have not played on it seems

#

dont even know there is trading

lost dragon
#

I'm not enforcing anything.

sterile fiber
#

your an admin

lost dragon
#

I'm just explaining team rules

#

I haven't looked into your ban

sterile fiber
#

If you cant play the server without Kosing your nice friendly neighbors then i dont think ill be playing again

#

one of the dumbest rules i have seen on a server

#

promoting toxic community

lost dragon
#

Most group limit servers have that rule

#

Across orgs

sterile fiber
#

that you can trade with neighbors and just exist without kosing?

#

I think your mind is lying again

#

well thanks for clearing up the fact that i have to kos my neighbor every time i see them and get banned for a week if i trade with them on a server with /trade

#

šŸ‘šŸ½

lost dragon
#

So I mis spoke about the /trade thing I forgot about the modded servers, I think in vanilla terms

sterile fiber
#

i wont interact with another player ever again turning off voices and getting my poop sock ready

#

unban our neighbors at least they were playing for 2 days and got banned for not killing us

#

would they be banned if we got banned?

lost dragon
#

Well that's teaming then

sterile fiber
#

teaming does not equal not killing

lost dragon
#

If you and your neighbors exceed the group limit by allyjng them yes

#

You have a truce to not kill

#

I assume then yes?

sterile fiber
#

we didnt roam

#

wwe didnt raid

#

we didnt team

#

we didnt kill eachother and we traded

#

There was no truce on paper

#

we just decided to have a chill night

#

and have fun

lost dragon
#

Yeah that's allying then.

sterile fiber
#

No its not killing

lost dragon
#

I'm not going to argue semantics here.

sterile fiber
#

we didnt come to their aid

#

and they didnt come to ours

#

your crazy

#

šŸ¤“

lost dragon
#

Under group limit

sterile fiber
#

Rule #3 one of the most dumb things i ever saw

#

You MUST kos your neighbors or else 1 week ban!

lost dragon
#

Well it's a rule and you apparently broke it.

sterile fiber
#

no being a nice human being

#

just killing

lost dragon
#

You can have neighbors on non group limit servers

sterile fiber
#

can i send you a clip of us killing them

#

we killed them a few times

#

Your legit insane if you think coexisting is teaming

lost dragon
#

I'm not the one that banned you so it's not up to me

sterile fiber
#

your minging

#

Banned for livin our life

#

having fun with our car

#

driving around without them because we were not teaming

#

roleplaying good time for everyone

#

then boom

lost dragon
#

I'd roleplay on a non group limit server so you don't run into this issue again

sterile fiber
#

oh so there is no roleplaying now?

lost dragon
#

šŸ™ƒ

sterile fiber
#

only roof camping door camping and saying the nword?

#

because thats all you can do

#

if your not friendly

#

not even a warning like stop doing it

#

first offence

#

and no warning

rugged tide
#

Nothing is going to be done about your ban here, nothing will come from complaining either. Refer to your ticket

sterile fiber
#

just a ban

rugged tide
#

Stop discussing your ban here

sterile fiber
#

made a ticket 23 mins ago

#

no response

rugged tide
#

Then be patient

sterile fiber
#

or respond

#

that might work to

#

šŸ¤“

fluid thicket
rugged tide
#

He won't be replying

fluid thicket
#

lol ^^ was just curious anyway

#

🫘

#

love how support chat became the new Discord ban appeal from pre Gaffer days

tough axle
#

My middle mouse button isnt working on the server but is working for everything else. Could someone help me fix it?

rugged tide
#

Is it only not working on rust? You may have unbinded it by accident

tough axle
#

Just on rust

harsh harbor
#

?

harsh harbor
#

this happens to alot of people its there server they are just to stubborn to fix it

#

A server has no way to unbind something on your client

#

You did

brave auroraBOT
#

If you think that someone is cheating please use #šŸŽ«ļø±create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #šŸŽ«ļø±create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

harsh harbor
#

bruh

rain wagon
#

Hey @harsh harbor I’m banned from making tickets so I will just ask you here I’m trying to cancel my subscription to the kit that I bought how do I do that?

rugged tide
rain wagon
#

Thank you so much

icy pilot
#

Since the latest monthly update from Facepunch, I haven't been able to use the middle mouse button to open the Builders menu in the Creative Sever. It does glitch on and off pressing Esc though. Anyway way to fix this? Think the new Ping system broke that button bind. Thanks

rugged tide
wide coral
#

I can't access the server using a VPN?

brave auroraBOT
sharp peak
wide coral
#

i dont have 500 hrs

rugged tide
#

You would need to reach our minimum requirements before you are eligible for a whitelist

remote sage
#

Hi, I've been queuing for two hours and I got kicked out for ''couldn't download level' or 'map' I don't know. plz help me

brave auroraBOT
#
Fix Map Downloading Errors
  1. Stop your rust
  2. Navigate to your Rust folder
  3. Remove the "maps" folder
  4. Start Rust and try connecting again.

If that doesn't work then verify integrity of your game files by following these steps:

  1. Close your Rust
  2. Navigate to your Steam's Library section
  3. Right click on Rust
  4. Click "Properties"
  5. Navigate to "Local Files"
  6. Click "Verify integrity of game files"
  7. Wait until the process is done
  8. Restart your PC as doing this helps to fix a lot of other Rust issues you may be experiencing

You can find this and many more frequently asked questions in the #906746902723305472 channel

prime epoch
#

What time does 2x mondays wipe

rugged tide
remote sage
#

Ok and i have to wait again?

#

2 more hours?