#🆘︱support

1 messages · Page 18 of 1

upbeat breach
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Is there ping problems on the 2x Trio US? its been lagging for me since 10 mins, my ping seems fine

full echo
#

can i get the map file for 2x solo duo trio

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its saying disconnected couldnt download level

upbeat breach
harsh harbor
#

Hosting currently looking into it now

upbeat breach
#

Thanks waiting for an update

harsh harbor
#

You guys all on comcast?

#

seems a lot of comcast customers are having issues

upbeat breach
harsh harbor
#

Interesting maybe your company piers with comcast

upbeat breach
#

yea maybe idk but ping is good now

naive bobcat
#

hey, is there a way i can check if someone was banned off the server

#

i was put up against 2 players with accounts less than 3 days old and admins couldnt find evidence

unkempt flume
#

@brave aurora I don’t see a cancel button

unkempt flume
#

@harsh harbor how do ik I canceled it

hazy sand
ionic walrus
#

eu long donw ?

teal dove
#

is the bedwars server down?

median galleon
#

cant connect to us trio mondays all of a sudden, cant even see it in my server browser

ionic walrus
#

can u report someone for insiding

brave auroraBOT
wintry basalt
ionic walrus
somber cove
#

Eu modded 2x vanilla monday down ?

idle linden
#

creative server laggy af

fluid thicket
ripe pulsar
#

Eu modded 2x vanilla monday still down? like 4hrs later?

pine wagon
#

Eu modded 2x vanilla monday What is server status?

ripe pulsar
harsh harbor
#

Its back online

ripe pulsar
pine wagon
#

LESGOO

mental frost
#

ADMINS

#

can help

#

whith cheaters

brave auroraBOT
# mental frost whith cheaters

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

harsh harbor
#

Working on getting servers online had some issues

#

3 mins

fluid thicket
#

it's up - 64.52.81.94:28015

astral cloud
#

my friend gets this error everytime he tries to join, he has no vac ban, no kind of cheats, no weird software, What should he do to fix this?

brave auroraBOT
ionic walrus
#

when are yall going to fix the bgrade glitch in creative aka everytime you switch your floor to a wall it changes the materal type

harsh harbor
#

Middle mouse and turn off F rotate

#

you have flashlight set to your right click

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im guesing

ionic walrus
#

yup

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thx big man

ionic walrus
harsh harbor
#

you would have to rebind flashlight to another key

fluid thicket
brave auroraBOT
astral cloud
#

I F7 reported aimbotter

brave auroraBOT
spice sluice
#

wtf server dead?

wintry basalt
sudden gyro
#

trio eu thursday down

main ruin
#

everyone time out

#

eu main

plain tree
wintry basalt
#

servers are up

ionic walrus
#

2x vanilla thursday is down

wintry basalt
#

have you tried using the connect ip?

ionic walrus
#

yea

#

64.52.81.98:28015

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this one

main ruin
#

same 209.237.141.17:28015

sage flare
#

i cant connect with my 2 mates too

fluid thicket
#

Hosting having some hiccups

sudden gyro
#

hosting drunk on vodka

ionic walrus
#

wtf

cold fossil
#

i don't see anymore the serv

wintry basalt
#

it's a hosting problem please hold on

ionic walrus
#

every rusticated server is down

wintry basalt
#

it's not just our server

sage flare
#

we were raiding

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fucking server

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if they'll connect earlier than me

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ill blame up ur house

harsh harbor
#

Guys its all servers on the hosting. Its being looked into
Please stop @ me

sage flare
#

just turn off server lol

harsh harbor
#

I can't turn 20 servers off

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instantly

pure root
sage flare
#

and server crashed

#

when someone can connect but u not

harsh harbor
#

They pushed a change, it should start working again

cold fossil
#

Is it working for someone ?

ember totem
#

yes

vagrant iron
#

@harsh harbori cant join

harsh harbor
#

Its slowly coming back

sage flare
#

server died

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again on raid

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2nd chance

vagrant iron
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@harsh harborwhat i can do?

harsh harbor
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Wait

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they are still fixing issues

vagrant iron
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ok

ionic walrus
#

it crashed again

harsh harbor
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It had another small drop yes

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they are still fixing things

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The hosting is fixing issues, its all coming back slowly. The are still having drops as they fix things.

icy onyx
#

Can an admin possibly help me cancel a VIP subscription. It's been almost a year since I played this server and every time I go to cancel it I never can find where to discontinue. I could be overlooking something right in front of my face...some help would be much appreciated.

brave auroraBOT
harsh harbor
#

check if u got a email

winged edge
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Killa some extra slot for eu trio pls

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We wait 2 times so many people because of server

sly canopy
#

@harsh harbor why the oil rig does not respawn on the server after problems with kicking people

fluid thicket
sly canopy
#

well, it's been more than 65 minutes, probably someone farming just wanted to clarify if something is wrong

fluid thicket
#

nah, but maybe Facepunch changes it soon

sly canopy
#

I looked at the cameras there, but the oil rigs do not respawn on Eu modded Thursday

magic jolt
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vpn ban

brave auroraBOT
tiny moth
#

hello is it possible to appeal my ban please, i was banned for stream snipping over a year ago

brave auroraBOT
ionic walrus
#

EU Long down

wintry basalt
sage ruin
#

I’m in rusticated trio and my audio is all messed up

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I can’t hear my own footsteps

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Or when I’m hitting trees

wintry basalt
#

restart your game

unkempt sigil
#

Hello i was playing at my friends place and i ordered skip que and it did work.. now when im home and trying to log in in the same account im in quee.....

wintry basalt
unkempt sigil
#

i have made a ticket no one is answering

harsh harbor
unkempt sigil
#

haha xd

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

whole finch
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I need help whitelisting vpn

brave auroraBOT
whole finch
#

@harsh harbor hi do in need 500 hours? or what do i need for white list vpn? please respond when you can

brave auroraBOT
whole finch
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@harsh harbor You there?

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Whlite List VPN someone help

brave auroraBOT
harsh harbor
#

As the bot responded twice, yes 500 hours is one of the requirements

whole finch
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@harsh harbor okay so what are the other requirments, because i wasted money. I was able to play and for some reason I can't connect right now because of vpn. It worked fine before.

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I got like 480 hours........

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check my leader board ranking i got 130 kills, idk why i can't connect.

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Worked fine before.

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I have played at least 5 or 6 wipes now.

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Also I have played rustinity 2x as well, but I can't connect now keeps saying VPNs are not allowed.

livid linden
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@whole finch please create a ticket as stated by the bot and your issue will be looked into

whole finch
#

Okay @livid linden

wraith echo
#

Can an admin help me

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It says I’m banned from making a ticket

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@harsh harbor

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My account got hacked and I trashed talked to a admin cause they said I was lying when I wasn’t and said I would be unbanned in 150 days it’s been 10 months and I can’t play the servers can’t join discord and can’t make a ticket

brave auroraBOT
little gull
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how do i use /refund

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like after i type the command

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@brave aurora

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@harsh harbor

remote mortar
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@harsh harbor i bought vip for the wrong server, cloud you please change it?

brave auroraBOT
storm sedge
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How long does a ticket response normally take?

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regarding a ban

leaden orchid
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did they remove skin box on au sandbox?

harsh harbor
#

should be /skin

storm sedge
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@harsh harbor Hi, when you have time could we continue our discussion on my ban appeal? It was on the rusticated website roughly 30 mins ago.

brave auroraBOT
stark brook
#

hi

harsh harbor
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when is someone gonna learn

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to stop @ me

leaden orchid
storm sedge
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@harsh harbor i just wanna hop on with the boys mb 😭

junior vessel
#

BROhow report greifef

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this guy in bedwars locked us all in

dense tendon
#

How to add whitelist bro

crystal pebble
crystal pebble
short pollen
#

are you guys back to blocking rustplus bots?
on anything other than us main, im able to connect to it but if its on main, it blocks it if the ip is a proxy/vps

brave auroraBOT
lost dragon
#

Do this please ^

heady stag
#

Dear admins, on the Rusticated.com-EU trio Thursday server, after restarting the server, I lost a level 2 workbench, as well as 2 Thompson and sets, is there an opportunity to return them?

nimble delta
heady stag
#

понял,идите нахуй со своими серверами

unborn ruin
#

I was just raided by hackers "Vac Forgive Me" and "Boston"

fluid thicket
shadow bolt
#

can i swap team members in trio server?

fluid thicket
# 
1: Remove all bags/beds for the player(s) leaving.

2: Change codes & Clear TC (If you do not change codes you can potentially be banned automatically).

3: Player that is leaving can not return to your group for the rest of wipe.```
haughty river
#

cheat on 2x thurs

brave auroraBOT
# haughty river cheat on 2x thurs

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

haughty river
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there is no thinking about it

remote mortar
#

VIP

brave auroraBOT
remote mortar
#

Good morning! I bought VIP for the wrong derivatives. I wanted it for the 2x trio vanilla us. Could you please change it? I stopped playing because of that. Thank you. @harsh harbor

wintry basalt
remote mortar
#

I can't open tickt

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I got it

gleaming ingot
#

where i can write for admin boys?ik where leave boys wit 3+

fluid thicket
keen jolt
remote mortar
#

@harsh harbor Good morning! I bought VIP for the wrong derivatives. I wanted it for the 2x trio vanilla us. Could you please change it? I stopped playing because of that. Thank you.

brave auroraBOT
harsh harbor
ebon tusk
#

how long does it take for you guys to review tickets?

wintry basalt
#

asap please just wait

ebon tusk
#

nwm

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it just didn’t say it got reviewed

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

ionic walrus
#

in EU LONG NO WIPE PB

fluid thicket
blissful pier
#

My friend got banned from rusticated servers while he was playing on mini games for hacking when he is so bad and their is no proof that he was hacking and he tried making a ban appeal and was rejected with no proof of him cheating and was blocked from making more ban appeals

brave auroraBOT
hazy sand
blissful pier
#

He is new to the game and all we ask is if there’s anyway he can do like a check or something that can get him unbanned

true quiver
blissful pier
#

He did but it was rejected and he was blocked from creating tickets

hazy sand
blissful pier
#

So there is zero ways from getting him unbanned

wise oriole
#

That is os unfair you guys blocked him from telling you guys what happened

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cant play with our friend because yal being stuborn

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@hazy sand@true quiver

calm stone
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Dude on us main autocling fert shop at outpost 😦

crystal summit
#

you cant sit in any of the gambling wheel chairs at outpost on thursday trios

fluid thicket
#

Rust issue

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

fluid thicket
#

@livid linden are you sure it was his first mute?

brave auroraBOT
livid linden
fluid thicket
#

hm k, must have mixed him up

potent glen
#

For Rusticated US Trio - Mondays. Can you give your base away to someone directly? or is tha tbannable

harsh harbor
#

bannable

grim dawn
#

hello is a admin her?

fluid thicket
dapper gorge
#

how do i claim my reddit kit

fluid thicket
shadow pelican
#

Hello, today I got banned for cheating on the EU Main server, but I didn't use anything and it's a common mistake, please check the ban #67305

brave auroraBOT
tired stump
#

I boosted the server and nitro dont work

harsh harbor
#

You have to link your discord to your steam account

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else it doesnt know where to send the kit

tired stump
#

it says my discord linked alr

brave auroraBOT
tired stump
#

i can use twitch and youtube but not nitro

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how do i unlink my discord

true finch
#

2x trio us why cant we use the gamble wheel we cant sit down on the chair

fluid thicket
fluid thicket
crystal pebble
tired stump
#

HOW long does it take for a admin to appeal for my discord getting unlinked

brave auroraBOT
tired stump
#

Unlink request pending admin approval

brave auroraBOT
tired stump
#

y does that say that'

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ive been waiting

harsh harbor
tired stump
#

u unlinked it

tidal girder
#

why doesnt the picture i put on a wood load (its just a red question mark)

pale pivot
#

cant redeem kits in rusticated 2x trio

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even tho i linked my accs on steam and discord

brave auroraBOT
tidal girder
#

picture doesnt load on sign

crystal pebble
ionic walrus
#

Hey I need an admin

#

I just got banned for "hacking" but i have never actualyl played on the server, i just recently switched from xbox to pc, and bought rust for the first time, and am banned for hacking. Please help me with this cuase

brave auroraBOT
ionic walrus
#

@crystal pebble

crystal pebble
ionic walrus
#

please man no this annoying crap

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i have to fill out so much shit

crystal pebble
#

Its not even 30 seconds of work (;

ionic walrus
#

it is man

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cause i am banned from every server

brave auroraBOT
ionic walrus
#

on rusticated

crystal pebble
oak gyro
#

how do i verify for the discord kit

brave auroraBOT
pastel notch
#

Can I add a VPN whitelist to the server?

brave auroraBOT
ionic walrus
#

could someone help me, how to import the base files build pro foritfy ??

harsh harbor
#

i think

ionic walrus
#

ok

harsh harbor
#

/help should tell u the command maybe

pseudo raft
#

is there any admins on because this kid keeps code hacking us

brave auroraBOT
inner compass
#

cheater attempting to raid and doorcamping me on 2x thursday

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if any admins are on here

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because i F7 and made a ticket on the website but nothings happening

harsh harbor
opal lava
#

i was banned for teaming and we were raided by a hacker can i please discuss this matter with an admin?

brave auroraBOT
outer pasture
opal lava
outer pasture
#

What is the error you are getting? If you are making a ticket with an image please remove the image and send it.

bold crane
#

admin online?

elder tinsel
#

why can i clan any of the kits i linked

brave auroraBOT
elder tinsel
#

its stll not work

reef dragon
#

guys

#

is rusticated trio bp wiping ?

harsh topaz
#

my kit claims wont work today either. They worked yesterday

neat totem
harsh topaz
#

anyone else having problems redeeming kit?

flat rune
#

why am i stuck under the ground

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anyone know how to fix it

shut wave
#

where do i talk to an admin

true quiver
shut wave
#

i did

#

if someone gets banned does their base decay

west spindle
#

what do i do if im trying to unlick a discord account i dont have access to

wintry basalt
wintry basalt
west spindle
#

i did say i want to unlick it just says waiting for admin approval

west spindle
analog magnet
#

Bunch of people keep timing out on 2x trios. just saw some people reporting it in chat and now i cant connect either

brave auroraBOT
wintry basalt
harsh harbor
#

Should be fixed any min

wary salmon
#

yo

#

what time does rusticated us trio mondays wipe

unreal wolf
#

Please need help. Getting hard cheated on rn

brave auroraBOT
ebon copper
#

how do u aply for admin?

unreal wolf
#

Any admins online??

harsh harbor
empty island
#

made a ticket but the clip is a streamable how do i send it to an admin?

harsh harbor
#

You can upload directly to the ticket or send the link

empty island
#

send the link to you?

brave auroraBOT
harsh harbor
#

In your ticket...

flint field
#

my browser is crashing so i can't ticket rn but pls ban the cheater on US main rn

brave auroraBOT
flint field
#

took my only m2 😦

empty island
harsh harbor
#

Please don't make stuff public

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That's what tickets are for

unreal wolf
#

I havent named anyone?

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or said the server

harsh harbor
#

I can't even help with anything right now.

empty island
#

w admins

harsh harbor
#

Admins have life's also

empty island
#

nah i didnt mean it like that

#

i meant it as in sweezy just blessed me up and banned sum temas

harsh harbor
flint field
#

The guy got banned from my ticket, but is there any chance admin could find the m2 he took xd thanks tho

supple hull
#

Out of curiosity, how fast is the ban appeal?

brave auroraBOT
flint field
#

nvm we found him

#

with the m2 xD

ionic walrus
#

yo is insiding allowed

livid saddle
#

@lost dragon yo i just made an appeal and you said you have evidence of us teaming. can i see it?

brave auroraBOT
wintry basalt
wintry basalt
#

but try not to EYES

livid saddle
#

we shot and killed those guys, and when we were "teaming" we let them into core and they killed us. at no point did we ever create an alliance with them at all. im just trying to get context, im not tryna be rude or anything.

formal grail
livid saddle
#

???

formal grail
#

chat its sarcasm

livid saddle
#

you ran in, shot the dudes in the core and then we shot you.

#

wait no

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you shot us

#

mb

empty island
#

LMAOOOO

formal grail
#

istg yall had like 20 bags each

livid saddle
#

i have 3

formal grail
#

mfs kept following me back we made a whole new base then you started raiding

wintry basalt
livid saddle
#

im not annoying you. i didnt even @ you. im literally asking for a screenshot

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i dont even want an appeal. i can wait a week

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i just wanna know why we got banned for not shooting them for 4 seconds

ionic walrus
wintry basalt
formal grail
#

are you gonna check the tickets tho

wintry basalt
ionic walrus
livid saddle
wintry basalt
#

try refreshing it

#

last response was 10 mins ago

formal grail
#

@livid saddle says wait time admin check it later

wintry basalt
livid saddle
#

ye i saw

#

and i got another response

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but it just says you have proof

wintry basalt
formal grail
#

is what it is ig dude had 1 ak and goes to report thats insane

brave auroraBOT
livid saddle
#

so.. if you just reverted to what you said earlier why did you tell me to check it. im confused

livid saddle
formal grail
#

dude that you raided reported us

livid saddle
#

gottt it

#

ah yes. reporting us for letting you run into core and kill them for us

#

and then after you shot us and we raided you

wintry basalt
livid saddle
#

teaming 100%

wintry basalt
#

take all of this to your ticket

#

the admin will be with you shortly

livid saddle
#

bruh my ticket got closed

hazy sand
#

Listen I dont care what happened to what, write in your ticket/make a ticket about it, you keep it up and youre going to get muted in this discord

ionic walrus
livid saddle
#

was there an admin watching us? did the people who report us send a video or something? i just wanna know why cause im sure theres another side to it

brave auroraBOT
hazy sand
livid saddle
#

aight man. thanks for your time anyway ig

obtuse epoch
#

how come i cant claim the twitch kit

west spindle
#

can someone let me unlink my discord plzzzzzzzz

brave auroraBOT
hazy sand
hazy sand
fleet cape
#

hi, my body just disappeared on the ground, can anyone help?

wintry basalt
#

or it despawned

fleet cape
#

i mean i couldnt loot it because it was bugged

#

like bots on cargo

#

and then just disappeared under the ground

#

not backpack or smth

wintry basalt
#

if you could find them

fleet cape
#

there is no body now

wintry basalt
#

facepunch bug we can't do anything about it sadly

fleet cape
#

when it turns into a backpack it just disaapered

#

sad

#

thanks

wintry basalt
#

you could submit a f7 report to FP

dusky swan
#

Monday US Trio crash?

hushed glacier
#

yes

fallow mist
#

i think so

dusky swan
#

cash

hushed glacier
#

admins?

wintry basalt
dusky swan
#

back up

magic cipher
#

Is there an admin? I’m on rusticated trip and after I died I just randomly got frozen

#

I can type but can’t interact or move

#

Rusticated trio Thursday*

fluid thicket
wintry basalt
magic cipher
#

Biscuit could you help me

wintry basalt
#

you died and your screen froze?

magic cipher
#

I am frozen and I asked in chat if there was an admin that froze me but no one’s saying anything

#

Screen isn’t frozen I can look around but can’t move or interact

wintry basalt
#

we don't "freeze" people, try restarting your game

magic cipher
#

Like full restart? I reconnected to the server

wintry basalt
#

full restart

magic cipher
#

Ok thanks I’ll try that

wintry basalt
#

verify your files while you're at it

magic cipher
#

It worked thanks

crisp light
#

i made a ticet in moindays i need help quick, some players breaking trio rule

#

we went deep, there adding others to base code on door to get help

fluid thicket
#

just be patient

#

Admins will check tickets whenever they have spare time

astral cloud
#

WTF Admins..

#

EAC: Temorary cooldown in effect for client, expires in 12 minutes

#

after long queue i got dc, when i join back in (cuz of the 5 min grace), i get this message

#

what am i supposed to do now and why did i get that message?

harsh harbor
#

That is a rust ban

#

We have no control over them

astral cloud
#

for what?

wintry basalt
astral cloud
#

it's not perma ban?

#

i didnt do anything to even deserve it.... -.-

wintry basalt
astral cloud
wintry basalt
#

we aren't eac

tired remnant
#

what it means "perks"?

solid berry
#

i just bought vip and it isnt letting me skip the que steam id 76561198447932428

brave auroraBOT
haughty swan
#

Me and my friend just got insided by our third, is that banable on rusticated trio

crystal pebble
# astral cloud for what?

For having excessive packet loss usually. No need to appeal anything, they pass after the mentioned time

void kestrel
#

why does it say #upgrade_blocked when i try to upgrade my floor

outer pasture
#

Maybe you have a bag or a box close to the wall that is preventing you from upgrading

wintry basalt
void kestrel
#

what are externals

wintry basalt
void kestrel
#

ok so is there a way to pick up a tc or do i have to break it

#

this shit is never gonna break

#

wtf

true quiver
#

try fire arrows, incen shells, or a molly

void kestrel
#

i dont even have a bow

#

is there any admins in rust that can help?

true quiver
#

we cannot interfere with gameplay

void kestrel
#

you cant just give me a fire arrow or something

#

its not my fault it wont let me upgrade it

#

oh wait there is a bear trap under my base

#

its unreachable tho

cloud seal
void kestrel
#

yeah i got it i just had to hit it and then it let me pick it up

#

thank you for the help

cloud seal
#

np!

wintry basalt
#

@dusty grotto

brave auroraBOT
#

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket.Please note that you need to have at least 500 hours on Rust.

mighty salmon
#

it is a group using hack at 2x vanilla monday

brave auroraBOT
wintry basalt
#

we're looking into it

mighty salmon
#

ok ty pls take a look at the whole group

#

they re not clear

#

@wintry basalt

wintry basalt
#

please don't ping staff, we're looking into it keep an eye on your ticket

mighty salmon
#

ok sorry

spice horizon
#

hello, please tell me what's wrong with the Eu main server and when it will be turned on @livid linden

livid linden
#

Looking into it

#

The owners have been notified

spice horizon
#

and for about how long will it be turned off?

spice horizon
#

and for about how long will it be turned off? @livid linden

fluid thicket
#

please be patient

harsh harbor
#

Machine is currently not online we are working to try to get it back online

fluid thicket
#

go to sleep man

#

isn't it 5am for you

spice horizon
#

then sleep first you need to fix it for 2 hours it doesn’t work (

spice horizon
#

well, when the server appears, I'm shocked

fluid thicket
harsh harbor
spice horizon
#

Tell me how long it takes to turn on the server

#

it's been too long, I don't have time to play all day

harsh harbor
#

We are unsure, as its a hardware issue

drowsy hill
#

yo is any admins on rn?

#

im on the au build server and there are people fucking our fps with just spawing in like snowmahines rn

outer pasture
drowsy hill
#

thats not even working 💀

#

Thanks admins love u

stuck ivy
#

help im crafted 28 tc and i farmed wood and and my wood despawned

fluid thicket
grand blaze
#

cheater trio on eu monday trio

brave auroraBOT
eternal hollow
#

hi.I am from Ukraine but I live in Russia and my payment card is Russian.How can I buy products from your store?

brave auroraBOT
eternal hollow
#

can I pay in usdt?

quiet heron
#

hi, I have VIP.
someone stole my loot from my body through the wall, while I was sleeping in my base. can you ban this person and give my loot back?

brave auroraBOT
fluid thicket
brave auroraBOT
fluid thicket
#

if you don't log off properly and get looted because of a Rust bug there's nothing you can do. also there's no logs for players looting sleepers iirc

quiet heron
#

great

fluid thicket
brave auroraBOT
outer pasture
#

Quit cheating and you won't have to worry.

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

fluid thicket
tribal loom
#

you guys have a spinbotter flying cheater still not banned made a ticket and reported in game please do something

brave auroraBOT
tribal loom
#

no shit rusticated bot

radiant oyster
#

my steam group kit doesnt work

#

ive had it authed for two years now

brave auroraBOT
radiant oyster
#

worked every wipe and now it just doesnt

harsh harbor
#

Try the resend reward button on the site

radiant oyster
#

still doesnt work

#

:p

bitter vine
#

i cant claim twitch

crystal pebble
#

Being linked isnt sufficient

bitter vine
#

oh

#

ty

lone viper
#

Why does my kit steamgroup not work?

bitter vine
#

it wont let me claim youtube

#

it keeps saying error

#

occured

fluid thicket
#

you're not linked on Discord either, so maybe you've linked stuff to a wrong Steam account

brave auroraBOT
fleet cape
#

can i talk to someone?

#

admin i mean

crystal pebble
radiant oyster
#

if you auth twitch do you have to relog once authing it?

brave auroraBOT
crystal pebble
#

Being linked is not sufficient

radiant oyster
#

thx my friend got it

#

:P

lament arch
#

I boosted the server and I cant link on the website?

brave auroraBOT
ionic walrus
#

how do i get the steam kit to work

#

i joined the group

long nebula
#

yoyoy

#

nlatant cheater named

brave auroraBOT
dire summit
#

I reported a kid and my ticket got closed for "inactivity" before any result

brave auroraBOT
dire summit
#

the kid's obviously cheating but it won't let me make another ticket because it hasn't been an hour

harsh harbor
#

Looks like admin hit the wrong button

#

the user has been offline for 30+ mins

exotic shore
#

yo we have a hacker in rusticated 2x trio

brave auroraBOT
rocky crystal
#

I have a bug with an armored cockpit module in monday vanilla

hasty totem
#

Where to add the whitelist

fluid thicket
fluid thicket
rocky crystal
#

the windows on armored cockpits are blacked out

fluid thicket
#

please F7 report it to Facepunch

brave auroraBOT
novel belfry
#

eu main down

spring crown
#

why eu main offline?

harsh harbor
#

Its back online

ionic walrus
#

i need help!

#

there is a cheater in my base

brave auroraBOT
west sable
#

killa why is attack heli cricling us at arctic for abt 10min now

crystal pebble
west sable
#

no its just been circling

#

for the past 13min now

#

we r hiding in the building

crystal pebble
#

Then it wants your ass

west sable
#

at arctic

#

so idk?

#

how long does it take to despawn

crystal pebble
#

15 mins

lusty flame
#

in building server, when i put my cursor to electric socket game returns back to lobby. why?

long temple
#

any admin able to help me

#

not a cheater problem or anything

brave auroraBOT
long temple
#

please

ionic walrus
long temple
#

my ak got stuck ina wooden wall

#

cant pick it up

ionic walrus
#

admins couldnt help, they dont interfere gameplay

long temple
#

yea ik i was jw

knotty grove
#

Where do I go to report someone in chat?

brave auroraBOT
brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

fluid thicket
#

but it sounds game related, not Server related

rugged tide
#

I have 4 ghost teammates in outpost and my teammate is fully invisible

fallow sandal
#

Listen, stop voting for Map 4 and 3 for EU Trio .... horrible Maps, VOTE FOR 2 !!!

lunar dune
#

No.

fluid thicket
#

instead of killing me in snow nonstop, listen to some chill vibes 🐍

#

@fallow sandal hier du Oberlappen

fallow sandal
#

ja ne danke

fluid thicket
oblique sky
#

how do i save plot without deleting all data

fluid thicket
oblique sky
#

k

#

when i click save plot does it save it to that load?

fluid thicket
astral cloud
#

wtf the map chosen in rusticated eu trio thursday is not what was voted the most for

fluid thicket
#

?

outer pasture
celest sundial
#

120 people were waiting in line, when it came to 25, the client crashed - it was written - disconnecting the server! Thank you dear server admins. You are top notch as always. Now I have to wait again for 120 people. Damn you!

outer pasture
#

Nothing the admins could do sadge

celest sundial
#

The Internet did not disappear and nothing changed. Just a disconnect. For the first time ever in a game. Thank you ! now 3 hours of waiting ... Gorgeous!

astral cloud
#

literally there was another map with 20+ votes, number 5 who got more votes, at second place it had 6 votes, how come this was picked

misty sleet
#

Disconnected: Kicked: IS Blocked: Attempting to use a ASP as a VPN is not
allowed. #

brave auroraBOT
tired prairie
#

admin i join the server and spawn in bag and i get this

#

wot is this am i a hecker ?

harsh harbor
#

leave and rejoin

tired prairie
#

nonono i am a hecker

loud jetty
#

how do you become an admin for rusticated

wintry basalt
alpine cedar
#

does anyone know why i can't switch between these options: Include Twig, Deployable Breakdown, and Upkeep on the creative server?

light marsh
#

K7 on trio server US, the ziplines are in the sky 😛

vital notch
#

How do u talk to admin

outer pasture
brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

livid linden
#

Admins do not play on servers they administrate on

#

A rusticated admin is not allowed to play on a rusticated server

#

You are more than free to submit an appeal, but all bans have evidence which we do not disclose

brave auroraBOT
livid linden
#

If you submitted an appeal and the administrator stated your ban will remain, then you will remain banned

#

Cheating would mean you were caught utilizing 3rd party software to obtain an unfair advantage over the other players. This could include but is not limited to: Scripts, Aim assist, ESP, mobility cheats, etc

radiant oyster
#

idk if im stupid or what but idk what the fuck mmb is in minicopter training

#

nvm

#

middle mouse button

#

im a dingus

harsh harbor
sacred crystal
#

can sm1 help

#

i linked my twitch and its not letting me do /claim Twitch'

brave auroraBOT
broken raptor
#

can some1 help ive been banned on my account that i havent logged into in a bit of a while and when i try create a ticket theres an error when i link my steam account!

brave auroraBOT
broken raptor
#

it says failed to authenticate with steam: invalid signature

#

help please admins

cloud seal
broken raptor
#

i cant link my steam to the website

harsh harbor
#

That is a steam error not a us error

#

verify your game files

broken raptor
#

killa can you private dm me or make an ticket on discord

#

please

#

is there anyway i can show you my banned number

#

like a screenshot

#

@harsh harbor

pastel yoke
#

bought my teammate earlier a 1Mo for the Trio Vanilla, now I am trying to do the same for myself and i keep getting booted from the login through steam page to a white page that says "User is not logged in"

#

great... I tried signing out of the browser pg on rusticated to sign back in and it wont let me now.. lol

#

so I made a ticket and I can't even access the ticket to paste the screenshot of the Authenitcation error

cloud seal
pastel yoke
#

yes on the website

#

"Failed to authenticate with Steam: Invalid signature
Redirecting in 2..."

cloud seal
pastel yoke
#

ok

pastel yoke
#

@cloud seal can I send a manual payment to the same Paypal Gmail as the one I issued earlier + steamID to purchase it that way?

cloud seal
coarse narwhal
#

every time it try to log in on the site it says signature failure , how can i fix that?

pastel yoke
coarse narwhal
#

yep me too , this is aids

#

in a 60 man Q , twice already

#

because the game keeps kicking me out

pastel yoke
#

its not just Rusticated either, I tested it over at Rustified too

harsh harbor
#

Its all of steam

#

steam API is dead

coarse narwhal
#

can we get the payment through somehow?

#

cause i want to play

#

and cba sitting in Q for 60 people

coarse narwhal
harsh harbor
#

No we will need to wait for steam to be back

pastel yoke
#

👍🏿

coarse narwhal
pastel yoke
#

just sit in queue it took like 15 mins

coarse narwhal
#

i am already in Q for another 30 minutes and only moved 15 spots

haughty grail
#

how do i get the discord kit btw?

brave auroraBOT
haughty grail
#

it wont let me link my steam

thorn stump
#

cant link steam to make a ticket

brave auroraBOT
haughty grail
buoyant nest
#

is there a point of me making a ticket if i was banned for Racism/Toxic Behavior

#

I was just messing around and I didn't think I would get banned, but i understand

dense shore
#

ok but are you guys going to do something or nah

harsh harbor
#

Server is restarting EAC spazzed out

dense shore
#

ok

lost dragon
buoyant nest
#

it wont let me

#

steam is down apparently

lost dragon
#

RIP steam

buoyant nest
#

will there be a chance i would be unbanned?

#

i really thought of it as just trolling

dense shore
#

ok thanks

lost dragon
#

We'd have to take a look in a ticket.

dense shore
#

while the server was fucked my teammate and I died to a polar bear and we lost our stuff at the server restart

#

but nothing you will do im asuming

lost dragon
#

We don't mess with any gameplay unfortunately

dense shore
#

ok

west grail
#

hey im dealing with hackers with brand new accounts made a ticket and no ones respawnded to me

brave auroraBOT
fluid thicket
#

and EU Admins might be at University

#

they deal with tickets in their spare time

west grail
#

were getting raided by the hackers really

brave auroraBOT
west grail
#

no one can intervien

fluid thicket
west grail
#

Sure 40 hrs with. No games and no fiends they were cracked maybe I’m just trash double taping kids being walls on our base wow

outer pasture
buoyant flame
#

Mikez

#

you just closed a ticket of mine on the website

#

And like ngl didn't really help at all

#

could you remove the snowmobiles on my plot

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

outer pasture
buoyant flame
#

Ok thank you

outer pasture
#

Please make a ticket Trickster do not call players out here.

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

warm pawn
#

what kind of a penalty is there for a teammate griefing in bedwars duo? i have clips of him breaking bridges im on and throwing our mats off the cliff

harsh harbor
#

ban

#

just make a ticket and upload the clips

pastel matrix
#

@harsh harbor

#

sorry will do

fluid thicket
next flicker
#

@outer pasture

#

i was banned for server ad a long tirme ago i was wondering if i crould be unbanned

neat totem
outer pasture
next flicker
#

i cants

#

bc i dont havre my steam grud my phone is broken

#

like i put it in the washer on radc

#

adc

#

i hav emy steam arlt i can sign in to

#

on there

devout wigeon
#

my neighbors got a swaschtika or however u spell it on their base

#

so idk what yall wanna do abt it but im tryna open a ticket

fluid thicket
#

@cloud seal 💋

main harness
#

i cant create a ticket

fluid thicket
main harness
#

I put the download of the video

fluid thicket
#

open a ticket without video

main harness
#

and stays at 1%

fluid thicket
#

then add a video once the ticket is opened

main harness
#

he's going to raid me before he gets banned probably

fluid thicket
#

just open a ticket without attachments first

#

then add them

ionic walrus
#

snake just destroying the questions

fluid thicket
ionic walrus
fluid thicket
#

just a tiny tad

ionic walrus
brave auroraBOT
# ionic walrus cheatty chad

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

ionic walrus
#

im not german actually lol

#

😄

quaint parcel
#

the server griefed our base

#

rusticated eu long no bp wipe

#

after restart an unbreakable rock spawned in our tc

harsh harbor
#

Yea so that is a rare rust bug

#

I can come in see if I can do anything

#

but im guessing i wont be able to destroy it either

quaint parcel
#

please

#

BojanBojan in game btw

harsh harbor
#

Yea I see ur ticket im loading in

prisma burrow
#

can someone look at my ticket please theres a hacker killing us

brave auroraBOT
prisma burrow
#

#43945

fluid thicket
#

no Gavin

lime warren
#

killa u able to see if the ak kit has despawned in the rock?

fluid thicket
quaint parcel
#

any admins active?

#

its about the rock glitch problem

#

need help quick

valid stump
valid stump
#

I already solved it, apparently the attached files were very large

lost dragon
#

good ol files

minor cove
#

yo are any admins online

lost dragon
#

what's good

minor cove
#

theres a bug in my base

#

i put my cloth away and it dissapeared

lost dragon
#

Like a spider?

#

Oh

minor cove
#

its stuck behind the wall

#

idk how to get it out

#

i had like 600

#

im very sad

lost dragon
#

Define stuck behind a wall

minor cove
#

i have a drop box

#

so i put it in the drop box

lost dragon
#

Ohhhh the good ol drop box slot

minor cove
#

and the other side is in the honeycomb

#

so now its stuck

#

yea

lost dragon
#

yeah its stuck

#

we dont effect gameplay in anyway unfortunately

minor cove
#

damnit

lost dragon
#

I lost C4 that way once

minor cove
#

alright

#

ill just softside

#

or sum

grand kite
#

i need an admin

#

im with the clan our base got ruined by a littual rock

#

it spawn at middle of ice lake

#

ue long srver

fluid thicket
#

but apparently there's not much they can do

heavy notch
#

I need an admin

#

Disappeared after 180 high-quality metal restart server

#

Eu 2x Vanilla Thursday

grave crown
#

Is there any Admin here? can you message me. Its urgent

#

Gamebreaking bug

#

Piikeec same thing happend to me

#

wtf is this lmao

brisk gyro
#

how to apply for whitelist?

fluid thicket
#

admins will check your account and IP

#

you must connect to Rusticated servers on your home IP

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

outer pasture
#

@nocturne anchor Please do not call players out publicly. If you think someone is cheating please #🎫︱create-a-ticket

spiral hound
#

how to cancel VIP?

brave auroraBOT
spiral hound
#

wait nvm

wraith karma
#

Rusticated AU hapis has a hot air balloon at dome thats glitched and kills anyone who goes near it - you can't retrieve your kit

ionic walrus
lost dragon
#

This^

olive ruin
#

how do i link my steam

brave auroraBOT
slim falcon
#

I don't understand why you ban me for 7 days for giving a t2 to a naked 🤷‍♂️

neat totem
#

It wasn't only for that

hollow loom
#

wrong discord sorry

hearty plaza
#

how do i go back a save in US build

harsh harbor
harsh harbor
hearty plaza
#

no i mean how do i go back a save

#

like

harsh harbor
#

Open your build menu and load your latest build

#

we only offer latest save

#

at this time

hearty plaza
#

bruh

#

actually wanna kms rn i just spend damn day and i didn relize that if you clear the build and save something it overrites the actual build before you cleared

harsh harbor
#

Well, we actually save every save

#

but at this time dont have a way to roll it back

#

One day the feature will come and your build can be rolled back

#

😄

slim falcon
#

You told me exactly this. Since you made an alliance and gave items to your neighbor, your ban will remain, you can wait for the 7 days or just appeal before the server is cleared, have a good night.

brave auroraBOT
slim falcon
#

and I did not make any alliance, I only gave him a t2 of a raid that I had left over because he had just started playing rust I do not see it as a reason for a ban of 7 days and less having 1k hours played in rusticated

stoic fern
#

I just boosted the server but I didnt get the ability to claim my supply signal

crystal pebble
#

So it should work

stoic fern
worn pelican
#

Yo... Someone is griefing me for absoloutely no reason

#

he was door camping me forever just being toxic then boom he encapsulates my base in walls

#

like build griefing me Idk why my TC didnt stop it but yeah Idk its annoying IM at j18/17 right in the middle on the line basically and soomeone has turned my whole base griefed...... so annoying

#

I get door camping but this griefing is ruining my experience

#

Im at my base now if you can teleport or something so toxic

#

cant even play

#

and he has vip or smoething its just a stain

brave auroraBOT
neat totem
#

We can't do anything about it

vital notch
#

hey support can i have some help?

neat totem
#

Sure, what's up?

vital notch
#

the us 2x tio server everytime i go to play mmy rust loads but when i click ur alls server it almost loads in then crashes

worn pelican
#

What do you mean you cant do anything about it??? hes built griefed my whole base and my tc still has stuff in it????

neat totem
#

It's part of Rust, as I said, there's nothing we can do about it

worn pelican
#

How is that a part of rust bruh wat da fuq ok

neat totem
#

It's part of the game, doorcamping, griefing, etc

neat totem
worn pelican
#

Bruh he put shit everywhere all over my base thats just stupid

#

he boxed me in put it all on top likee I cant demolish it cause he placed it

#

on my tc claim?

vital notch
neat totem
vital notch
#

i only get them a few times also dont know how to take a pic

neat totem
neat totem
vital notch
#

something about a page

#

or some shi like this

neat totem
#

Does the game crash or does it only take you back to Rust's lobby?

vital notch
#

i have restarted and even verified it

#

fully crashes

neat totem
#

You can try to verify your game files

vital notch
#

i alr have

#

i deleted it and reinstalling it now but this shi p***ing me off

neat totem
#

Without exactly knowing what errors you're getting there's not really much I can do, you can try to reinstall your game, not sure if it will help

vital notch
#

how do i take a ss on pc

neat totem
#

You should have an app in your computer called: cutting tool

#

or snipping tool

vital notch
#

how do i get to it i dont ever really need that a lot lol

crystal pebble
vital notch
#

so i deleted the game and reinstalled still crashes

bold crane
#

my steam account is locked so I can't sign in through 3rd party sites is there another way for me to donate? Can yall manually link or something

brave auroraBOT
bold crane
ashen umbra
#

submitting a ticket seems to not be working for me

#

it wont show up under "my ticket" on the website

bleak cloud
#

stupid ticket website doesnt even work

vale jungle
#

how i know on which server i am ?

hardy chasm
#

how can i order a mini helicopter plis

outer pasture
outer pasture
tepid sapphire
#

Hey Mikez when u get the chance can ya help me out with an error I keep getting when trying to join

outer pasture
outer pasture
outer pasture
tepid sapphire
#

It is long one it says “exception (cs:78456) nullreference exception: object reference not set to an instance of an object”

#

Never seen it before

outer pasture
tepid sapphire
#

It’s only these servers tho it’s wierd

outer pasture
#

You can try to verify your game files if that doesn't work I'd google the error your getting and see if there are any other fixes.

worn ivy
#

y dosent the build menu pop up when i press middle mouse button

outer pasture
snow snow
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my isp is blocked how to fix?

outer pasture
slim falcon
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Xaninha You can stop closing the ticket all the time. You are telling me that I enter someone else's base when I have never done that, you tell me that you have a clip, I tell you that you pass it to me and you don't pass it to me, you tell me nonsense things, bro, I don't. I get it

ashen umbra
west sable
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mikezgaming

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or any admin can help me?

true quiver
onyx stone
#

how much player does 2xeu mondays see on wipe day

ionic walrus
#

i linked everything but i dont have it in game what do i do? but it doesnt work

brave auroraBOT
vestal girder
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how can i grow a hemp seed in minigames

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creative

robust scaffold
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Hi were do i make a appeal ticket at?

brave auroraBOT
slate shore
#

where can you report cheaters

brave auroraBOT
hybrid mural
#

why is there snow mobiles all over the au build server

harsh harbor
#

We have to push a plugin fix

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we will do it tonight

glass forge
#

Anyone else getting kicked out build server?

lilac cargo
#

can i talk to a admin?

wintry basalt
fair nexus
#

Quick question, i got unbanned recently, since i was fucking stupid a while back, but i cant join servers because its stuck loading on "Authenticating with steam" any ideas?

#

should i reinstall or verify files or something?

brave auroraBOT
twilit yew
#

rusticated 2x trio is down and isnt coming up

harsh harbor
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Due to hosting should be back soon

onyx stone
#

how much player does eu2xmonday see on wipe day ?

novel oriole
#

EU Trio Monday when the wipe ?

hasty grailBOT
#

@livid linden
Next 10 Wipes:
▸ EU Trio Monday - <t:1674482400> (<t:1674482400:R>)
▸ EU 2x Vanilla Monday - <t:1674482400> (<t:1674482400:R>)
▸ Trio Monday - <t:1674493200> (<t:1674493200:R>)
▸ 2x Vanilla Monday - <t:1674504000> (<t:1674504000:R>)
▸ 2x Duo - <t:1674676800> (<t:1674676800:R>)
▸ EU Main - <t:1674741600> (<t:1674741600:R>)
▸ EU Trio Thursday - <t:1674741600> (<t:1674741600:R>)
▸ EU 2x Vanilla Thursday - <t:1674741600> (<t:1674741600:R>)
▸ Main - <t:1674763200> (<t:1674763200:R>)
▸ Medium - <t:1674763200> (<t:1674763200:R>)

novel oriole
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okay after 58 min

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thank you @livid linden