#🆘︱support

1 messages ¡ Page 17 of 1

grizzled dragon
#

, and ' cheating on 2x vanilla monday

brave auroraBOT
lunar cypress
#

you guys ever gunna fix the chairs at outpsot

harsh harbor
lunar cypress
#

ahh didnt kno it was every server

dry cove
#

my friends body glitched and despawned instantly in outpost with 15k cloth on it, any chance yall can help

#

we think it glitched underground, it hasnt been long enough for it to despawn

surreal coyote
jaunty osprey
#

a

timid ocean
#

i had a body in a safe zone full of comps but the server restarted and i couldnt get the body before the restart, and now its gone, is there a way to retrieve it?

fluid thicket
timid ocean
uncut hawk
#

how do u verify

brave auroraBOT
hasty grailBOT
#

@fleet surge
Next 10 Wipes:
▸ US 2x Trio - <t:1672776000> (<t:1672776000:R>)
▸ 2x Duo - <t:1672862400> (<t:1672862400:R>)
▸ EU Main - <t:1672945200> (<t:1672945200:R>)
▸ Main - <t:1672945200> (<t:1672945200:R>)
▸ Medium - <t:1672945200> (<t:1672945200:R>)
▸ EU Long - <t:1672945200> (<t:1672945200:R>)
▸ Trio Monday - <t:1672945200> (<t:1672945200:R>)
▸ Trio Thursday - <t:1672945200> (<t:1672945200:R>)
▸ EU Trio Monday - <t:1672945200> (<t:1672945200:R>)
▸ EU Trio Thursday - <t:1672945200> (<t:1672945200:R>)

rotund mantle
#

hi

#

i need help

silver kettle
#

Can i play with vac ban?

fluid thicket
modern sigil
#

hi.any admin is on ?

magic osprey
#

aimbot

brave auroraBOT
hasty grailBOT
#

@magic osprey
Next 10 Wipes:
▸ US 2x Trio - <t:1672776000> (<t:1672776000:R>)
▸ 2x Duo - <t:1672862400> (<t:1672862400:R>)
▸ EU Main - <t:1672945200> (<t:1672945200:R>)
▸ Main - <t:1672945200> (<t:1672945200:R>)
▸ Medium - <t:1672945200> (<t:1672945200:R>)
▸ EU Long - <t:1672945200> (<t:1672945200:R>)
▸ Trio Monday - <t:1672945200> (<t:1672945200:R>)
▸ Trio Thursday - <t:1672945200> (<t:1672945200:R>)
▸ EU Trio Monday - <t:1672945200> (<t:1672945200:R>)
▸ EU Trio Thursday - <t:1672945200> (<t:1672945200:R>)

radiant oyster
#

not letting me make a ticket for some reason and we need to ban a cheater

brave auroraBOT
radiant oyster
#

its working now

#

but

#

it was being weird for a bit

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and the player got banned in the midst of me uploading my ticket 😢

gilded shadow
#

admins.. i need help on eu 2x mondays

#

i ziplined onto a "broken" zipline tower and instadied with my ak l9 kit 🙂

brave auroraBOT
midnight dragon
#

my brother got banned and he is not a hacker

brave auroraBOT
midnight dragon
#

I need admins help

brisk oar
#

How to a request admin

oak thunder
#

i boosted but i cant claim nitro ingame

sturdy widget
#

can someone tell me where the fuck i sell fertilizer in outpost

fluid thicket
brave auroraBOT
minor dagger
#

what to do to get the discord kit

brave auroraBOT
covert terrace
#

How do i know if the 30 day queue skip will be a recurring purchase or not when it expires

fluid thicket
brave auroraBOT
fluid thicket
#

it's all listed there @covert terrace

midnight beacon
#

hello

fluid thicket
#

hi

midnight beacon
#

need suport

fluid thicket
midnight beacon
#

I'm banned from opening tickets

brave auroraBOT
fluid thicket
long flint
#

bruh I got banned for no reason I literally am a new player and I joined these guys to teach me and I get banned the next day for " association" idk what I did I was just trying to play

fluid thicket
ionic walrus
fluid thicket
#

it's common practice to temp. ban mates of cheaters

brave auroraBOT
lost dragon
#

Don't play with cheaters is my top tip for the day

long flint
#

bro is bad at the game has to cheat😂 😂

brave auroraBOT
empty pilot
#

seems to be something wrong with Rusticated build server. For past 15 minuites the lag is so severe cant even type in chat.

harsh harbor
#

minigames is multi server so u can swap

#

I dont really see any lagging tho

supple sleet
#

cant do anything on build server its a guy called sethjeh doing it

supple sleet
#

and i can't rejoin cuz my base isn't saved

lime warren
#

How do I check maps on the website it says check but no link

brave auroraBOT
deft sorrel
#

YO

#

an admin in here

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like

crystal pebble
#

yes?

deft sorrel
#

so i need some support please

#

im a little mad rn man

crystal pebble
#

Alright

deft sorrel
#

me and my boys this server all the time can you go gen chat

#

cause its bullshit yall banned my boy when most of our hours are spent in this server

#

its fucking sad

#

like

#

we both have over 5k hours

#

sorry theres fucking new kids that dont know how to beam kids and they report us

crystal pebble
#

Im not sure who your boy is, but he can create a ticket on our website and we can assist him there

deft sorrel
#

how long will that take 3 hours ?

autumn swan
#

ok ill do it

crystal pebble
#

Depends on how busy the banning admin is, they all have lives

autumn swan
#

thanks @harsh harbor

deft sorrel
#

yeah so do we its just krazy how he got banned for nothing

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we spend money on the server and they ban him for hacking

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no pc check

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like

harsh harbor
#

Hundreds of players spend money

deft sorrel
#

if we have 5k hours why would we cheat

harsh harbor
#

including hackers

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and get banned

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😄

crystal pebble
#

I can assure you we do not ban players for nothing, we always require evidence of some type of rulebreaking. Please create a ticket and it will be discussed in there.

harsh harbor
#

Had a hacker gift 20 packages on 2x trio

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and get banned

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just last week

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so

autumn swan
#

bruh

deft sorrel
autumn swan
#

u can pc check

deft sorrel
#

like

autumn swan
#

this is bs

harsh harbor
#

Ok and im making a point we have a appeal process

crystal pebble
#

Sir

harsh harbor
#

which he can appeal

crystal pebble
autumn swan
#

i did on site

crystal pebble
#

This is not the place for appeals

autumn swan
#

but im saying u guys can pc check

crystal pebble
#

Alright, then please communicate in your ticket

deft sorrel
#

seems like you are not doing much

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sense you can type in here

crystal pebble
#

Not the way to go here

#

Use tickets. Stop being disrespectful

deft sorrel
#

not being disrespectful just saying

crystal pebble
#

Youre being disrespectful.

harsh harbor
lime warren
#

Killa just a quick question how do I get the the website to see rust map

harsh harbor
#

not the place

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You arent his lawyer

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He can appeal his own ban

crystal pebble
lime warren
crystal pebble
#

Yeah, phone doesnt support that

#

Check when youre at your pc (:

lime warren
crystal pebble
#

Awesome!

hearty carbon
#

Hey i think i might have found a cheater in 2x US Trio, already reported ingame and via ticket #40832

brave auroraBOT
lime warren
#

the maps changed ?

crystal pebble
lime warren
tiny ibex
#

@harsh harbor need to dm u about smth if u got a sec

ionic walrus
#

aint no way i just spent 20 years getting all the blueprints for the next wipe just for a bp wipe

#

😢

crystal pebble
tiny ibex
#

is this still ongoing

harsh harbor
#

We tried a few

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didnt go very well

tiny ibex
#

ah

lime warren
#

When’s map vote close

harsh harbor
lime warren
untold lotus
#

yo guys

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

plush inlet
#

i need help any admin here ?

#

im at trios na and the roullete inst working

upper sundial
ionic walrus
#

@harsh harbor can i make a ban appeal here?

brave auroraBOT
ionic walrus
#

a discord ban appeal

hazy sand
#

Well youre typing

ionic walrus
#

im asking for a friend

#

his id is974672662737592340

hazy sand
#

You can create a ticket

ionic walrus
#

yea but u gotta sign into steam

#

and i dont think steam info is relevant

hazy sand
#

Well its how our portal works

elder hedge
#

Just a heads up /load is delayed / broken on all of the build servers but everything is working fine there is no lag.

sage ruin
#

Is wipe still gonna be 3pm est tomorrow or is it different since its force?

fluid thicket
brave auroraBOT
sinful girder
#

Are the A.I. still going to be bugged on the trio servers?

fluid thicket
#

not bugged, just disabled

hardy veldt
#

Killa! When wipe on Eu main?

brave auroraBOT
quiet heron
#

can I gift VIP to someone?

brave auroraBOT
neat totem
quiet heron
torn mountain
#

yoo hello

#

guys

#

yestarday i play on x2 server and today when i want to join

#

he sai to me disconnected banned association #65803

#

??

slate vector
#

I currently don’t play rust anymore how can I cancel vip sub

brave auroraBOT
torn mountain
#

hey guys i make a ticket when its done

ionic walrus
#

Yo is there normal wipe today? i know its force wipe but will the maps normal wipe at 15:00?

#

so we can play before forcewipe

fluid thicket
#

nah, no normal wipe

ionic walrus
#

ohh alr thanks for explaining

sinful girder
#

So A.I. is going to remain “disabled”….?

lime warren
#

What’s max pop of long ?

harsh harbor
#

so we will have to play with it and see how much we can push

#

at least 400 i believe

lime warren
#

That’s good

meager portal
#

Ok so BP WIPE is happening today right?

sand sparrow
#

Hi, Tell the server EU Long Monthly there will be a full wipe?

harsh harbor
#

Bps will not wipe

meager portal
ionic walrus
#

wait what

#

bps will not wipe?

meager portal
#

@wintry basalt can you confirm?

pine canyon
#

I’m confused will servers wipe in 5 minutes or 1h 5m for NA trio Thursday vanilla

ionic walrus
#

moms idk why they make this so wierd

rotund rivet
#

is that what forcewipe is about?

harsh harbor
#

EU long is a no bp wipe server

meager portal
#

it says "Forced" but it's not full?

ionic walrus
#

ohh eu long

#

alr

harsh harbor
#

_>

ionic walrus
#

is it wipe in 5 mins

brave auroraBOT
ionic walrus
#

or 1 hour and 5 mins

ionic walrus
pine canyon
#

K

meager portal
harsh harbor
#

It shows the time in your local time

harsh harbor
ionic walrus
#

you guys change it 24/7 it says 8 but than 7

harsh harbor
#

what it never changes

#

force is the same time

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every single

#

month

rotund rivet
#

on the picture it say 19:00 but then now u guys say its 20:00

ionic walrus
#

it says 19:00 and you guys say 20:00

#

like what

#

just say are you wiping it in 3 mins or in 1 hour

#

...

harsh harbor
#

thats UK time

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its facepunchs image

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The local time

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is in the message

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it coverts to your local time

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by discord

rotund rivet
#

ok is it in 5 mins or 1 hour?

harsh harbor
#

1 hour...

rotund rivet
#

please its a yes or no

#

THANK YOU

#

omfg

harsh harbor
#

Same time

ionic walrus
#

HAHAHA

harsh harbor
#

every

#

month

hasty grailBOT
#

@harsh harbor
Next 10 Wipes:
▸ EU Main - <t:1672945200> (<t:1672945200:R>)
▸ Main - <t:1672945200> (<t:1672945200:R>)
▸ Medium - <t:1672945200> (<t:1672945200:R>)
▸ EU Long - <t:1672945200> (<t:1672945200:R>)
▸ Trio Monday - <t:1672945200> (<t:1672945200:R>)
▸ Trio Thursday - <t:1672945200> (<t:1672945200:R>)
▸ EU Trio Monday - <t:1672945200> (<t:1672945200:R>)
▸ EU Trio Thursday - <t:1672945200> (<t:1672945200:R>)
▸ AU Hapis Monthly - <t:1672945200> (<t:1672945200:R>)
▸ 2x Vanilla Monday - <t:1672945200> (<t:1672945200:R>)

sinful girder
#

Killa will A.I. still stand still?

unreal mason
#

is that 1pm est?

wintry basalt
lost dragon
#

Is it wipe day?

fiery iris
#

Hello any staff online to help?

crystal pebble
fiery iris
#

I bought vip to myself with an accident.

brave auroraBOT
fiery iris
#

I already have vip

#

Is it possible to give it to my friend

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just bought it

crystal pebble
fiery iris
#

just made a ticket, possible to do it before server wipes

#

wipes in 35min

sour elk
#

servers wipe at 2 with the force wipe right, like mine normally wipes at 3 but im guessing itll wipe at 2 today?

fiery iris
#

eu servers wipe 8pm cet

sour elk
#

heard that im in NA

fiery iris
#

ok i dont know mate sorry.

sour elk
#

its ok bro thanks anyway

#

yeah thats 2 my time so that adds up

fiery iris
#

think its 2pm est wetty fap

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🙂

sour elk
#

yesssirrrr

#

tyty

fiery iris
#

😄

dry pollen
#

yup, 33 min from now

sour elk
#

amazing i get to play for more than 30 mins before work

dry pollen
#

and then have a fresh server to come back to afterwards

fiery iris
#

need some help quick with my ticket

sour elk
#

exactly we grinding tonight

sinful girder
#

why nobody answer my question 😦

sour elk
sinful girder
#

they were standing still on official trio thursday and monday trio

sour elk
#

weird, what AI?

sinful girder
#

all animals and scientists

sour elk
#

very strange

#

idk bro

sinful girder
#

arctic wayy to easy to farm

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killa any word on this?

crystal pebble
#

On what?

#

@sinful girder

supple robin
#

is 2x vanilla wiping bps, since theres no force bp wipe?

fluid thicket
#

it'll wipe BPs

sinful girder
#

@crystal pebble Will A.I be standing still on thursday and monday vanilla solo duo trio servers?

sinful girder
#

awesome

#

thank you!

#

made the game wayyyyy to easy lol

crystal pebble
# sinful girder made the game wayyyyy to easy lol

Yeah when AI is off it is due to a Rust bug which causes the server to stall. Unfortunately turning off AI is the only fix when a crash like that happens and it has to be turned off for the remainder of the wipe or those crashes will continue happening

#

We dont want to have them off, but are forced to do so when it happens

sinful girder
#

ahhh good to know thank you for explaining i figured it had to do with some sort of bug!

#

thanks again for the response!

crystal pebble
#

No worries and have fun!

sinful girder
#

love the servers only ones i play on

hasty grailBOT
#

@sour elk
Next 10 Wipes:
▸ EU Main - <t:1672945200> (<t:1672945200:R>)
▸ Main - <t:1672945200> (<t:1672945200:R>)
▸ Medium - <t:1672945200> (<t:1672945200:R>)
▸ EU Long - <t:1672945200> (<t:1672945200:R>)
▸ Trio Monday - <t:1672945200> (<t:1672945200:R>)
▸ Trio Thursday - <t:1672945200> (<t:1672945200:R>)
▸ EU Trio Monday - <t:1672945200> (<t:1672945200:R>)
▸ EU Trio Thursday - <t:1672945200> (<t:1672945200:R>)
▸ AU Hapis Monthly - <t:1672945200> (<t:1672945200:R>)
▸ 2x Vanilla Monday - <t:1672945200> (<t:1672945200:R>)

brave auroraBOT
severe knoll
#

I have not played on your server. Now I decided to join and I got a ban for exceeding the number of players lol

vagrant mural
#

bro

#

im banned for alt and im pretty sure i have never played this server before

#

i am on 2x eu thursdays

severe knoll
#

++

#

Maybe because I play with Geforce Now?

brave auroraBOT
vagrant mural
#

all it says is Disconnected: Banned: GB Alt #5662

#

and now i will be in a fucking queue thats gonna take like 5 hours, bc of a false ban that i got

severe knoll
#

I was unbanned

neat totem
vagrant mural
#

i did

#

nobody is answering

severe knoll
#

I was unbanned but now have queue ahah lol

vagrant mural
severe knoll
vagrant mural
#

breh

#

they are looking into my ban bruh

fluid thicket
#

just sell your crypto

woven sable
#

is there a que skip?

neat totem
vagrant night
#

How can i get starter kit?

vagrant mural
#

there is no?

#

if there is one i think /kit

vagrant night
#

Yes, but i need to authorized on a Tool CupBoard

brave auroraBOT
crystal pebble
mental dome
#

Hey, Im interested in skiping queue and getting VIP, how long does it take before i can skip queue?
Is it instant after purchase?

brave auroraBOT
mental dome
#

Oh okay, thanks for the help 😄

crystal pebble
#

No worries!

rough thunder
#

Hello

pseudo haven
#

hey can someone help me with something?

#

i need support

#

i got false banned i was sitting afk in outpost watching tiktoks when i saw i got banned literaly wtf i can prove anything if you need some proog

#

proof

pseudo haven
#

i did

crystal pebble
#

Then be patient for the banning admin to assist you

pseudo haven
#

okay

tribal solstice
#

ive linked my twitch and its not letting me claim

brave auroraBOT
tribal solstice
#

help

crystal pebble
#

being linked is not sufficient

tribal solstice
#

ohhh

#

thx

crystal pebble
quasi sequoia
#

im being excessively griefed and unable to play. can i get any resolution

#

over 20min now

#

@harsh harbor

#

ill pay for vip or whatever i need to do this is stupid

brave auroraBOT
quasi sequoia
#

trio thursday

#

kid has me blocked in a corner for over 20 mins

#

griefing

crystal pebble
#

Griefing is not against the rules on those servers

#

Oh you mean in outpost>?

quasi sequoia
#

im in safezone

#

fishing village

crystal pebble
#

You can select that player there

harsh harbor
#

Can u stop @ me with your issues

median mauve
#

hey

#

admins online?

harsh harbor
#

?

median mauve
#

7656119838096 EU long chinese symbols wh and aim probably

#

or he is really good

#

i cannot create a 2nd ticket

#

76561198380969271*

pliant echo
#

Any admins here?

#

Wondering if Thursday trio's server could get a restart. Server is mad laggy @covert herald

harsh harbor
#

Restart wont help its the network

#

we are still trying to figure out why

pliant echo
#

perfect, thanks killa ❤️

manic kindle
#

Could the build server for AU get a server update, please?

median mauve
lunar cypress
#

lmao way to loose half ur pop bc fucking lag lost inv fuill of loot bc thi shit lag maybe fix it bc i know we done playing it

crystal pebble
lunar cypress
#

everyone saying its been this way for 4 hours tths nuts

#

server reset wont help?

crystal pebble
#

And in those four hours it has been investigated constantly

#

its not a 'have you tried turning it off and on again' situation

#

if it was that easy it wouldve been fixed already

lunar cypress
#

ahh welp ive tried lol GL on fixing it tho alot of ppl pissed imma jsut switch servers till next wipe i appreacite the help tho

crystal pebble
#

Have a good one

pine canyon
#

someone please

#

fix lag on trio us thursdays

#

its soo laggy unplayeabled

#

@harsh harbor

#

@crystal pebble

quasi sequoia
#

is it going to be same IP for trio thurs?

crystal pebble
vivid frigate
#

hey, i dont appriciate how i go afk for 10 minutes and you reset server, and i dont get priority que! now im sitting in the que

#

?

#

@crystal pebble

wintry basalt
#

your ticket has been answered

north heron
#

admin ple

#

plz

waxen kernel
#

admin?

harsh harbor
#

?

waxen kernel
#

i logged off at ranch and woke up on the beach

#

with nothing

harsh harbor
#

in a safezone

waxen kernel
#

what??

harsh harbor
#

Yes, part of rust

waxen kernel
#

unbelievable well thanks ig

harsh harbor
#

Else everyone would log off every night with rockets in safe zones

stark jasper
#

how often the oil spawns

ionic walrus
#

i made a ticket

#

how long do they take to respond

unique spoke
#

Hello! How to solve error eac easy anti-cheat client protection not active null client?

brave auroraBOT
wintry basalt
#

just wait it out

unique spoke
#

I've been waiting for a month

#

🙂

scarlet epoch
#

Any admin answer me if they can ban the team of a cheater by association

azure owl
#

the ticket area is not working

#

can someone help me i need to report i will keep trying the ticket thing

unreal mason
#

im trying to create a ticket

#

but its not letting me

#

"network error" everytime i try

#

?

lime steeple
#

can an admin help me i believe mine fell asleep in the ticket its been 30 mins

#

steam name is Greeny

harsh harbor
oak kite
#

does rusticated own rustinity?

#

i heard they did but i doubt

harsh harbor
oak kite
#

interesting. you created both or did u buy rustinity after the fact or?

#

also ty for entertaining my whimsical questions

harsh harbor
#

I took over recently, GK and I work together on a few different projects.

oak kite
#

cool cool

#

ty for info

azure owl
#

has anyone had a chance to look at my ticket i know your more then likely hard at work on this force wipe. ticket number 41209

harsh harbor
#

You will get a response once it's being checked into

long temple
#

smoil on us main is broken rn

#

hasnt been up for over 2 and a half hours

#

i went to check for bodies and no one was sleeping on it either

meager trail
#

adm?

coral eagle
#

i need help immediately on vanilla server

#

are there any available admins

coral eagle
#

i did bro

#

someone gotta look at it i cant even do anything rn

outer pasture
#

An admin will take a look shortly!

naive bobcat
#

how do you change name color on 2x solo duo trio?

#

i have all kits

naive bobcat
#

thank you so much

bright drift
#

unable to build in the creative server, "not allowed to build", cant load any bases either

bright drift
#

Ok

wintry basalt
bright drift
#

👍

ionic walrus
#

bases on the build server not showing

#

like no bases at all

#

not even mine

gusty harbor
#

I just spent 4 hours building a zerg base and when i click save it never says saved just loading

#

and when i go to my builds it says it costs nothing

#

i have same problem its 4:30am i want to sleep but i spent all night building this

#

how did you fix yours?

#

if anybody or people can help with this id appreciate it a lot

#

nvm my entire builds gone

#

and there goes my entire morning

fluid thicket
dusty locust
#

any chance i could get an admin on au hapis?

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

dusty locust
#

I've made tickets and nothing has happened. why don't your mods actually just get on the servers and do their jobs, the server was at full pop just before and mods are no where to be seen or heard from I feel like I'm talking with a telecom company ffs all I ever get from you guys is "submit a ticket". its not my job to fuckin sit here all day trying to get recordings of these dweebs cheating. I've also gotten cheaters banned on here before @covert herald can check his dm's from a few months ago, so maybe it might be a good idea to just watch these guys because I wouldn't go through this much effort to report them if I wasn't 100% sure they were cheaters. @harsh harbor @crystal pebble pull your staff inline.

brave auroraBOT
wintry basalt
#

we'll get to you soon

dusty locust
#

to late now ive already lost my base to them

wintry basalt
#

I think I already got to your ticket

dusty locust
#

baidawgs

wintry basalt
dusty locust
#

lmao

#

allg forget about it im done with your servers anyways, good way to end hapis i guess

wintry basalt
#

¯_(ツ)_/¯

#

I can't read the ticket if there isn't a ticket

#

I'm happy to assist as long as there is a ticket or f7 report to read

#

note that tickets are prioritized over f7s

hot plover
#

i need help

#

am on

#

Eu trio / thursday

#

and i got shot through a wall at d4 light house by 2 hackers

brave auroraBOT
fierce hedge
#

i just got raided by hackers. Nice man

brave auroraBOT
fierce hedge
#

zzzz

#

making tickets does jack shit

#

base gone

#

sick man

harsh harbor
#

ok

#

then dont make a ticket

#

¯_(ツ)_/¯

lost dragon
#

¯_(ツ)_/¯

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

lost dragon
#

We reply when we can

#

But also I recommend not playing with cheaters. That is my top tip of the day

proper scarab
#

I overheard some people say some really hurtful slurs, are those words allowed on the server?

livid jetty
#

Hello, i wanted to know if autoclick is banneable, because there is a guy exchanging afk all the fertilizer in EU trio thrusday wipe. Thanks

harsh harbor
#

so we know who said what

harsh harbor
#

its really something that isnt enforced by facepunch or anyone right now

livid jetty
#

okey can i give you a screenshot ?

#

or any admin can come?

#

i dont know why dont let me to report him, his name doesn't appear.

brave auroraBOT
ashen cobalt
#

made a ticket on trio monday us if a admin can check

cunning lynx
#

How do I get discord verified?

#

in game

#

I linked and rejoined but it still says im not verified

brave auroraBOT
blazing jacinth
#

Made a ticket on 2x thursday if an admin can check please.

#

I dont wanna be that guy but pls check soon, we will be getting raided by them soon

kind sage
#

hey i have a clip of people teaming

#

on a trio server with 4 people

#

how do i report them

brave auroraBOT
kind sage
#

can i speak with an admin

#

i need an admin

wintry basalt
dawn karma
#

whats the rule on game bans

crystal pebble
strong dagger
#

poeple cheating on rusticated 2x trio server on J21 meats k21 using wall hacks and ESP

brave auroraBOT
strong dagger
#

i did

#

they are still raiding the base at k22 k21

strong dagger
#

thanks for nothing appreciate playing a game and the cheaters get away with all the good shit

brave auroraBOT
unreal mason
#

YO @lost dragon

#

I wanna do map voting but it won’t show me the maps I’m voting for

fluid thicket
brave auroraBOT
fluid thicket
#

guess 2x Trio

unreal mason
#

The trio 2x

#

Yea

#

It’s not showing any of the maps tho

harsh harbor
#

Its a discord issue then, its not embeding them for u then

#

discord weird sometimes

unreal mason
#

Yea but how do I fix it lol, I’ve tried everything. Man

fluid thicket
#

options -> text & images -> enable embeds ?

unreal mason
#

Thanks snake that worked

#

Kinda wish it didn’t tho, somehow all 5 maps are ass

#

😂

fluid thicket
unreal mason
#

Lmaooo

upbeat finch
#

what time does US medium do it’s scheduled restart

ionic walrus
#

I have a problem on the map (helicopter training) I can't make 1 appear

harsh harbor
#

Middle mouse

ionic walrus
#

Tanks very mutch

merry knoll
#

he is cheating

#

on rusticated eu long no bp wipe

#

esp aim

#

both of them

west totem
#

what happened to eu trio monday wipe ??

deft field
#

connected

rain orbit
#

j just lost all my loot becouse of serwer, shot down and tp down to tunels and died, ( J was in autpost and after this back to tunels)

pallid siren
#

someone can help me fix this

quiet yoke
#

i got raid by someone and they unlock my keylocks

#

how is that possible

#

unlock the keylock

pallid siren
#

I coundn't connect when I use vpn

brave auroraBOT
neat totem
pallid siren
#

ok,thanks

quiet yoke
#

@neat totem i need help

brave auroraBOT
versed horizon
shy radish
#

Where is US 2x Trio hosted?

neat totem
#

US

shy radish
#

Right

#

But where

#

Dallas got the answer ty

robust glacier
#

Bruh why do I have to have at least 500 hours on rust to get Whittier

#

Whitelist

#

I just got my pc and need a vpn to play servers because my router is messed up

brave auroraBOT
robust glacier
#

I ain’t got no 500 hours

crystal pebble
robust glacier
#

No cause it says I need to have at least 500 hours on rust for them to put me on it

#

And I don’t feel safe giving out my steam password

harsh harbor
#

You arent giving out your steam password

#

You login with steams api

bold crane
#

I have a question, on the steam group it says trio 2x is saturday weekly wipe but on discord it says next wipe is 1/10/23

#

explain

quiet yoke
#

So @versed horizon there is a bug abuse and nobody gonna get ban okey boss

crystal pebble
#

Discord is correct

quiet yoke
#

@harsh harbor i got raided by keylock doors someone just open the doors

#

Withoutbreak it but i arleady ticket it

crystal pebble
#

Then your answer is in your ticket

candid pewter
#

Hi. I got kicked three times already and see message to not autovend. I am not using clickers, how to not get banned? Who is doing this?

quiet yoke
#

Yes i see the ticket server stuff cant help with this bug abuse

candid pewter
#

I am just staying half afk w/o sound watching movie and selling horse dongs

quiet yoke
#

So go guys keylocks you can raid it just find how

crystal pebble
#

Keylocks cant be opened without being the owner or having keys.

#

You could also have possibly left the locks unlocked.

robust glacier
#

How long will it take to get a response for a ticket

robust glacier
#

bruh can't even ur servers

#

play

#

L support

robust glacier
vestal moss
#

all players

harsh harbor
#

average ping is currently 73 on EU Main

mental remnant
#

Hi Admins when we play poker sometimes it crashes all its players games

ionic walrus
#

u

ruby yew
#

i need an admin on rusticated eu long no bp wipes

dense mirage
#

good afternoon, I have the
discord but i can't order the kit

crystal pebble
finite horizon
#

i just got banned for ban evading. ive never been banned on here..

#

i made ticket

candid raft
#

i need help

#

i just got banned for ban evading too

#

never cheated in my life on rust

brave auroraBOT
candid raft
#

i need help

finite horizon
#

yeah idk wtf is going on lol

candid raft
#

can somone please help

#

there is no reason ishould get banned i dont know if it was a acident or glitched

neat totem
#

You already created a ticket, please be patient

finite horizon
#

okay

#

just tryna play w/ the homies on the fresh wipe

candid raft
#

@livid linden

livid linden
#

All correspondence can be done via the ticket

radiant current
#

any admins on to check my ticket

candid raft
#

how do i find my steam directory

pallid venture
#

Is this the correct discord for help on the us creative server?
If so I was wondering why when I load my plot there are no doors loaded in places that I have placed then in the past. I believe it still shows the cost of the doors and will not let me place then in the socket were i placed them in the past

harsh harbor
#

Do you have them not networked?

#

Middle mouse, build assist tab, network tab

pallid venture
#

I tried that before. Turned them on and off again

harsh harbor
#

They would have to be disabled for them to not show

#

Only thing I can think of

pallid venture
#

strange

#

not all of the doors are gone. some are still there. most windows are gone too

harsh harbor
#

Weird maybe try switching plots

pallid venture
#

just did

harsh harbor
#

or even servers

#

/servers

pallid venture
#

that did not work either

mortal lark
#

killa

#

is it possible for you to check my ticket this one guy is cheating on medium

pallid venture
#

I think it might have to do with the way code locks work now. im not sure

rough ocean
#

Hello

radiant oyster
#

my tickets been up for half an hour

#

is there any mod on who can take a look

mortal lark
#

taking forever on tickets

harsh harbor
#

Bro we handle thousands of tickets a day

#

Give us time

#

we cant instant answer every ticket

inland bone
#

I need some help

#

I try to claim the twitch kit and it keeps asking if I linked my account yet, and on the website it tells me I already have it linked.

brave auroraBOT
harsh harbor
inland bone
#

Oh okay thank you

radiant oyster
#

sorry for the troubles

stiff phoenix
#

how long do tickets normally take?

stiff phoenix
#

pls checkm it out

silver field
#

hey killa on thursday trio we flew to the crate at the bottom of the map and it killed us, anything we can do over that, was just trying to loot the crate

tiny fox
#

theres a cheater on US rusticated trio mondays

brave auroraBOT
potent wind
#

i've submitted a ticket about getting kicked for vpn. please help. my wifi provider isnt registered in your systems, i dont use vpn.

brave auroraBOT
lyric loom
#

reported multi teamers, plz check ticket. they are outside right now

brave auroraBOT
white jacinth
#

why am i perma banned from rusticated servers

white jacinth
#

i did and all they said was that i was perma banned

#

no reason given

calm kiln
#

Is the rust mobile app disabled on thursday trio for some reason?

harsh harbor
#

I'll look into it

calm kiln
#

I really like using those smart switches

harsh harbor
#

as the firewall updates

calm kiln
#

Oh thank you so much

#

💯 👍🏻

misty anvil
#

please ban this cheater he is online 20 min on Rusticated EU Trio Thurstay wipe

brave auroraBOT
stoic goblet
#

@harsh harbor can u help me

wintry basalt
#

we dont offer dm support

calm kiln
#

It won't let me pair any devices

harsh harbor
#

I think the server will need a restart but I might be have a plugin to fix it

soft lynx
#

why do my tickets just say 0%

crystal pebble
soft lynx
#

yeah

crystal pebble
#

If so, try to upload them after the ticket has been created fully

soft lynx
#

ah nvm, i made created another ticket and its working now

maiden ice
#

Killa on 2x trio theres a kid who has not set up his steam profile

#

and is cheating

brave auroraBOT
cursive moth
#

im trying to redeem my steam group kit and it says i dont have perms

#

even tho i claimed it yesterday and many times before

#

still 14 used left too

harsh harbor
#

Try hitting the resend reward button on the linking website

river isle
#

when does mondays wipe gmt ?

harsh harbor
hasty grailBOT
#

@river isle
Next 10 Wipes:
▸ EU Trio Monday - <t:1673272800> (<t:1673272800:R>)
▸ EU 2x Vanilla Monday - <t:1673272800> (<t:1673272800:R>)
▸ Trio Monday - <t:1673283600> (<t:1673283600:R>)
▸ 2x Vanilla Monday - <t:1673294400> (<t:1673294400:R>)
▸ US 2x Trio - <t:1673380800> (<t:1673380800:R>)
▸ 2x Duo - <t:1673467200> (<t:1673467200:R>)
▸ EU Main - <t:1673532000> (<t:1673532000:R>)
▸ EU Trio Thursday - <t:1673532000> (<t:1673532000:R>)
▸ EU 2x Vanilla Thursday - <t:1673532000> (<t:1673532000:R>)
▸ Main - <t:1673553600> (<t:1673553600:R>)

harsh harbor
#

or this

river isle
#

killa on the website it ses the eu 2x vanilla monday wipes at 7 but on the discord on 2 oclock which one is it im so confused.

crystal pebble
#

Oh, website shows the latest wipe (which was force) at 7PM GMT

#

So the normal wipes are at a different time than force wipe is

river isle
#

does 2x vanilla mondays wipe at 8 gmt

hasty grailBOT
#

@wintry basalt
Next 10 Wipes:
▸ EU Trio Monday - <t:1673272800> (<t:1673272800:R>)
▸ EU 2x Vanilla Monday - <t:1673272800> (<t:1673272800:R>)
▸ Trio Monday - <t:1673283600> (<t:1673283600:R>)
▸ 2x Vanilla Monday - <t:1673294400> (<t:1673294400:R>)
▸ US 2x Trio - <t:1673380800> (<t:1673380800:R>)
▸ 2x Duo - <t:1673467200> (<t:1673467200:R>)
▸ EU Main - <t:1673532000> (<t:1673532000:R>)
▸ EU Trio Thursday - <t:1673532000> (<t:1673532000:R>)
▸ EU 2x Vanilla Thursday - <t:1673532000> (<t:1673532000:R>)
▸ Main - <t:1673553600> (<t:1673553600:R>)

wintry basalt
#

@river isle the times are set to your timezone

river isle
#

whats the limit ?

#

and is it full wipe or map wipe ?

wintry basalt
#

it's all there

river isle
#

i checked

#

it doesent say if its full wipe or map wipe

outer pasture
fallow mist
#

I was at 30 ping yesterday now im at 90. did something change on the server?

harsh harbor
#

Hosting having issues atm

#

should be fixed shortly

fallow mist
#

Thanks for the response brother.

fading trail
#

I bought VIP + but it wont let me reedem

brave auroraBOT
cursive moth
wintry basalt
cursive moth
#

lmao

#

ima just join everyone and change codes

keen pasture
#

i mean if theyre worried about insiding thats on them for playing with randoms and not using guest codes

woeful mist
#

can someone look at my ticket

keen pasture
#

all tickets are checked as soon as someones available. theyre handled as they come in so sometimes it can take some time if a lot are coming in

regal coral
#

eu trio thursday keep timing players out, can you do something please

woeful gulch
#

eu trio thursday keep timing players out, can you do something please

harsh harbor
#

The hosting is having issues

#

hopefully fixed soon

arctic cedar
#

where i can report for teaming

brave auroraBOT
strong belfry
#

i load into the build server but it doesn't give me a plot

broken mist
#

im blocked from making tickets and im banned for association but ive literally never played with a cheater on rusticated, i never even play rusticated but my groups playing main thursday

brave auroraBOT
oblique plaza
#

Does anyone know what to do to fix Using ISP as VPN. I'm not sure if it's something on my end or with the ISP. I tried to send a support ticket and it says I need 500 hours to be eligible, and I only have 120. I have had a previous experience getting flag saying I use a VPN. Not sure if it's because I use a small internet provider or not. Thanks!

brave auroraBOT
inland junco
#

hello guys, if we make bps for the monday x2 wipe, will we keep them ?

livid linden
eternal garden
#

monday trio is bp wipe?

wintry basalt
#

we wipe bps monthly on force

lone current
#

any adm help me?

lone current
#

i send a ticket

hardy osprey
#

we need help in the wipe,we have neighbours that has hacks

brave auroraBOT
hardy osprey
#

pls help

#

i send a ticket already 30 minutes before

tall glen
#

I want to buy VIP access with cryptocurrency. How can I do it?

brave auroraBOT
harsh harbor
tall glen
tall glen
harsh harbor
#

Yes but not anytime soon

azure lance
#

any admins here ?

#

can make cheater rep

brave auroraBOT
ionic walrus
#

Is it possible to buy vip if i forgot my steam password?

brave auroraBOT
dreamy perch
#

Any admins on that can assist with my ticket?

sharp plover
#

NoelleRp banned me on my main account because i asked for an unban on a different server "rustinity" on an alt cuz she blocked me from making tickets the second i tried to appeal i dont know what or why she really wants me to be banned but I feel like its directed cuz i wasnt banned until today when i tried to appeal. I really dont understand. (and blcoked me from making tickets on both servers without the option to appeal at all even though it was a rule violation not a permanent ban)

wintry basalt
sharp plover
#

im not complaining im asking for support on the matter

wintry basalt
sharp plover
#

for rustinity a month or two

#

and for rusticate today

#

rusticated*

wintry basalt
#

why didn't you appeal in rustinity

sharp plover
#

she blocked from creating tickets as soon as i submitted the first one and asked support in their discord and she muted me in there as well

brave auroraBOT
wintry basalt
sharp plover
#

I was blocked from making tickets because i appealed for a mute like 5 months ago

#

not even for the violation

#

so i couldnt even and there was no ticket to appeal nor deny about my violation

wintry basalt
sharp plover
#

I appealed to a mute 5 months ago and got blocked after that

#

then got banned recently for a rule violation

wintry basalt
#

yea I wonder why

#

this isn't rustinity, if you want to appeal, wait for your mute to end and ask for support there

sharp plover
#

its a perm mute but the main reason im here is for the rusticated ban i believe i have to wait a while for the rustinity one

#

I cant create a ticket for rusticated as well

wintry basalt
#

you got banned for ban evading, coming back on an alt on steam

#

for the last time we are unable to help you here

#

you were banned from rustinity for ban evading which bans you off all servers that killa/noellerp runs including rusticated, if you want to appeal go to rustinity

sharp plover
#

I made a ticket because i couldnt make a ticket on my main

#

cuz i blocked for no reason

#

is it really considered evading if i established that i owned my main account

wintry basalt
sharp plover
#

Alright, thank you for at least not leaving me ghosted more than any other admin ever did

wintry basalt
#

we never ghosted anyone ¯_(ツ)_/¯

sharp plover
#

other servers mainly rustinity

wintry basalt
#

their discord support is good as ours, please head over to their servers if you wish to appeal, if you do not need support please clear out of this chat for others, you could use #📺︱videos

sharp plover
#

ITs the fact that i cant im perm muted but thanks for the suggestions and i will.

crystal pebble
lime warren
#

please read my ticket cheater in mili

brave auroraBOT
lucid mantle
#

why does rusticated allow people with VAC bans to continue to play?

#

I purchased queue skip just to live next to hackers

brave auroraBOT
lucid mantle
#

i already did

#

no one responded

#

Ticket
#42067

harsh harbor
#

VAC bans are useless

#

They are for VAC protected games and you can get them for more then just Cheating.

lucid mantle
#

the dude literally bragged about it. i wish i had replay buffer running

#

he's blantantly cheating

harsh harbor
#

We do tickets in order. We will get to it asap

lucid mantle
#

can i refund for queue skip?

#

my wipe is ruined

harsh harbor
#

Not how it works.

lucid mantle
#

ok thats fine

#

keep my 10$ sounds like you guys need it do deal with the cheating problem

harsh harbor
#

idk what your issue is, we work day and night spectating players and fighting cheaters

#

If you want to be disrespectful you can just be banned and not come back

#

that simple

lucid mantle
#

i will just cancel my subscription and move on to a different server no problem

harsh harbor
#

Best of luck

sleek abyss
#

how do i make a ban appeal

brave auroraBOT
tall glen
#

Why can't a player be banned with anti-cheat?
why do you only ban players on your own servers? cheaters just change the server and play on. it is not right.

brave auroraBOT
harsh harbor
tall glen
harsh harbor
#

Every player we ban or suspect of cheating we already send them to EAC

#

You need to understand how EAC works

#

EAC can detect a cheater cheating instantly as soon as they turn on cheats

#

but EAC will not instantly ban them

#

You might ask why, this is because if EAC instantly banned cheaters then cheaters would easily be able to bypass EAC's detection as they would know what is causing the detection

#

so instead EAC and any anticheat really. They collect a group of hundreds of players

#

then they execute the ban

#

This way it prevents cheaters from knowing how they got detected.

#

Issue with this like a game like rust you can lose everything in seconds. So it sucks.

tall glen
#

I did not know about it)

Thank you for your work. you saved my wipe an hour ago

harsh harbor
#

Which is why for a lot of cheats we have our own anticheat which we can instant ban players from

#

Now it will never be as good as EAC as we don't have access to players files.

jaunty osprey
#

minigames server is getting ddossed

stray forum
#

@harsh harbor i need an admin

outer pasture
brave auroraBOT
earnest chasm
#

cani have some help with a cheater on eu trio mondays

brave auroraBOT
earnest chasm
#

any admiins on bc the website wwont let me create a ticket

wintry basalt
earnest chasm
#

cant i just talk to an admin man wwould be alot easier

wintry basalt
#

we don't offer dm or vc support please f7 or create a ticket, please note that tickets are prioritized over f7s

earnest chasm
#

youre jokinh right?

#

you know facepunch takes years to ban ppl

#

when u could just ban him now

wintry basalt
keen jolt
brave auroraBOT
brave auroraBOT
lime warren
#

killa cheater on long so obvious bro i have created a ticket

brave auroraBOT
ionic walrus
#

is the mini games server down?

crystal pebble
#

Being looked into

lime warren
#

creating ticket now

grand kite
#

hard cheating on me

brave auroraBOT
radiant oyster
#

If a cheater that raids you gets banned do you get your stuff back or nah

brave auroraBOT
crystal pebble
rotund torrent
#

Urgently! who should I contact about the unban?

#

I was banned for no reason, and there was no reason either. It's a shame when you play for about 7 hours and they ban you...

#

I am Russian, so I can make mistakes in spelling very much, because I don't know English well.

harsh harbor
ionic walrus
#

why isent showing the players in website?

#

nvm

onyx rose
#

i made i ticket

#

please someone review

#

i was giving base away and me and my teamates were banned

#

we didnt know

#

ticket number 42208

lost dragon
woeful basin
#

how do i get the discord kit

brave auroraBOT
ionic walrus
#

please review 42204 ticket

lost dragon
#

As soon as someone is free we will take a look!

onyx rose
lost dragon
#

TELL IT TO THE JUDGE.

onyx rose
#

been trying!!!

onyx rose
#

we were talking in game chat so theres proof in the clip

#

all we did was give codes and log off

#

@lost dragon

lost dragon
# onyx rose all we did was give codes and log off

Which is against the rules, the banning admin is the one that determines next steps which is explained in the ticket. I cannot help you here. They are probably busy with something so please be patient.

robust frost
#

i cant claim a twitch kit in rusticated 2x solo duo trio not sure what to do i have it linked and verified and i can claim other kits just not that one

brave auroraBOT
indigo owl
#

are there any mods online?

#

@hazy sand

lost dragon
indigo owl
#

need my ticket reviewed

#

@lost dragon

lost dragon
#

It looks like it's awaiting your reply

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

vernal yew
#

algun admin despierto?

midnight orbit
#

could i get help on my ticket please

unreal mason
#

any admins on?

keen pasture
#

Handled, apologies for the delay

unreal mason
#

me?

#

can u check my ticket taco

keen pasture
#

yeah I did

unreal mason
#

were they cheating?

brave auroraBOT
unreal mason
#

they raided me twice

keen pasture
unreal mason
#

yo taco

keen pasture
#

?

unreal mason
#

where do they live

#

they full raided me twice lmao

#

dm me

keen pasture
#

I cant give out that info, sorry. i also don't even know, a base wasn't involved when i looked in to them

jade veldt
#

@keen pasture can u look into my ticket 🙏 ?

unreal mason
#

?

#

alr then ill just hit up someone else for em xd

keen pasture
# jade veldt <@239881780738523136> can u look into my ticket 🙏 ?

I'm not looking in to tickets atm as I'm not in game and about to be gone for a while, but there are others currently looking in to tickets, we handle them as they come in so depending on the volume of tickets and how many are working on it it can take some time. Sorry for the wait, it shouldn't be TOO much longer i wouldn't think even if you just sent it in. Idk for sure how long it will take to get through the others though.

#

It looks like most of the current ones we've got have already been answered/are being looked in to. Idk which one is yours but in case it was answered you can check your tickets here for any responses: https://rusticated.com/account/tickets

verbal anchor
unkempt flume
#

@brave aurora how do I cancel my subscription

woeful gust
#

What is the team limit on eu 2x vanilla?

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Monday

outer pasture
#

No limit. Team UI Limit: 12

amber valley
#

i cant press x on the creative server to fly, how can i fix that?

outer pasture
#

Press F1 & type bind x noclip

amber valley
#

ty

ionic walrus
#

game crashed all times !!

wintry basalt
#

might be computer specs too

ionic walrus
#

Until 8 hours ago I was playing calmly, after this ''small'' update came out today on steam.. it crashes every time I enter the server.

half tendon
#

same

torpid pebble
#

some cheaters on US medium at the excavator right now

brave auroraBOT
half tendon
#

game still crashing even after verifying my game files

brave auroraBOT
wintry basalt
#

You are not the only one, the latest client update has increased crashes in rust

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hopefully FP reverts it

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

harsh harbor
half tendon
#

awesome

quiet yoke