#🆘︱support

1 messages · Page 11 of 1

fading lagoon
#

need help

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@livid linden hey man where can i contact an admin?

livid linden
fading lagoon
finite sail
#

/auth

viscid trellis
#

33560

#

Ticket ^^

#

@livid linden

unkempt ermine
#

dont ping staff

vale path
#

how i can end my vip subscription?

brave auroraBOT
wintry basalt
bleak crypt
#

can i talk to 1admin right away

wintry basalt
bleak crypt
#

okey

tropic oyster
#

Can i speak to an admin please

#

We got banned for group limit and we only a trio

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@true quiver

wintry basalt
tropic oyster
#

i cant find our names when i search a player

#

for ticket

true quiver
#

Thats fine. Just create one

tropic oyster
#

ok

wintry basalt
tropic oyster
#

do i have to put an attachment i cant submit the ticket

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I made a comment about what had happened

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I selected a random person btw for the ticket

tropic oyster
#

@true quiver our adim we got was unqualified can we please speak in a call to explain our situation

neat totem
#

We do not offer voice support

tropic oyster
#

ok well i made a ticket and the person on the other side was un reasonable

wintry basalt
tropic oyster
#

I prolly read them 900 ours ago when i played a year ago

#

But i dont remember sorry

wintry basalt
#

we could see logs you know

tropic oyster
#

yeah i know

#

we just joined last wipe and forgot about rules

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Check logs we havnt played for almost a year prolly

#

Can we go in VC#1

neat totem
#

Also saying to an admin "you suck" is not really a god idea

tropic oyster
#

I never said that

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lmao

neat totem
#

Hamm, I can read

wintry basalt
#

lmao

tropic oyster
#

lmao

#

join vc1

wintry basalt
#

we're good

tropic oyster
#

nah join pls

#

i want to explain

wintry basalt
tropic oyster
#

lmao

#

i didnt know that went threw

neat totem
#

Ah ok, makes sense

tropic oyster
#

i thought u closed ticket

wintry basalt
neat totem
tropic oyster
#

I never played with u

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i played trio

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with dog and kitty

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1v1 ukn? for unban

neat totem
#

No

tropic oyster
#

wow

neat totem
#

Nt tho

night valve
#

eu-trio-monday
MAP WIPES in 19 hours at November 14, 2022 4:00 PM
Is that 0 GMT time?
Is it Map wipe or blueprint wipe?

neat totem
#

Map

fresh swallow
#

hey need admin asap on solo duo trio

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guy spraying from bow and pipe

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and flying

crystal pebble
fresh swallow
#

just did

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hes litteraly outside right now

safe girder
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(EU TRIO Thurs) giil uses a bug - kills through the wall with a sofa ban team pls O-12 home

gilded smelt
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how do i get do the !login

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where do i do it

neat totem
#

Just do it here

neat totem
safe girder
#

pls ban check fast

mellow mica
#

login!

full pawn
#

i need an admin

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can i join a vc

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are there any admins or rn?

unkempt ermine
full pawn
#

i submitted a ticket just now

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thanks for banning him guys

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much appreciated 🙂

unkempt ermine
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no problem. thank you for the report.

heavy comet
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how do u submit a ticket?

#

was raiding a base and eneded up having the people in a base team up with another group so assuming thats against the trio rules?

delicate turret
#

hi im in the discord but it wont allow me to get the discord kit

brave auroraBOT
spice tartan
#

Wtf?? I just got banned without any reason.

wintry basalt
spice tartan
wintry basalt
#

it's safe 90% of people in discord are verified, I mean you do you only way to appeal a ban

spice tartan
#

Why do you need my steam logins? lol

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Isn't enough joining your server and providing my username

wintry basalt
#

many other rust servers does the same thing

spice tartan
brave auroraBOT
spice tartan
#

Makes no sense

wintry basalt
harsh harbor
#

Don't login

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then u get no help

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¯_(ツ)_/¯

wintry basalt
#

it's safe

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that's all I got to say

spice tartan
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Why do you need me to provide my username & password lol

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I am not a fucking dumbass

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Even Steam says you're not affiliated w them n shit

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I want to appeal, I have my username and everything

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I've did this before on other servers, no need to put my steam logins...

harsh harbor
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Ok bye

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No one asked for your password

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maybe learn how Oauth works

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As I said

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dont login

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dont get help

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¯_(ツ)_/¯

mighty snow
#

Is the server prohibited from using vpn

brave auroraBOT
raw pawn
#

- UP AND MAP WIPED

what is "up" in this context

neat totem
#

It means that the server is on

terse spoke
#

/whitelist

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any admins online?

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i wana get whitelist

nocturne hull
#

Can you guys please ban Russian user "MrHgaming" repeatedly trying to scam people in Looking for team. He dm'd me and blocked me when I called him out. They've been doing this Every day.

neat totem
rich obsidian
#

what happened to 2x eu monday?

bitter swan
#

what happened to 2x eu monday?!?!?

proud flint
#

what happened to 2x eu monday?

tribal kraken
#

Server dead?

abstract sparrow
#

Dead af

cedar pebble
#

what happened to 2x eu monday?

tribal kraken
#

Prbly 2x eu tuesday?

outer pasture
#

The owner was notified it should be up shortly!

tribal kraken
#

Mah man

sonic oxide
#

mah man

tribal kraken
#

@outer pasture MVP i will not door camp u ._.

random cedar
pulsar swift
#

whats going on with eu 2 x

harsh harbor
#

Loading now

pulsar swift
#

can u say when it has wiped

ionic walrus
#

can i ask what happend to the EU Rusticated Creative server?

harsh harbor
ionic walrus
#

fuuuuuck..... building with 200ms is shit but ty anyways

polar zenith
#

Why trio mondays dont wipe ?

tall hazel
#

hey, i tried to connect my steam profile with your site but it doesnt work for me, trade url doesnt work eather, but other connection variants works

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steam group just connected but, trade url still not working

grizzled needle
#

Admin

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I need help

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I have only played your servers once or twice and apparently I’m banned for association

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I’ve never played with a hacker before

brave auroraBOT
grizzled needle
#

@livid linden

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Please

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I’ve created a ticket

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Can someone pls look over it

livid linden
#

Please dont ping staff

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be patient

grizzled needle
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Sorry

clear ice
#

I just wanna thank all the mods whos in charge of checking on the tickets yall are amazing keep it up

keen jolt
exotic ocean
#

I was killed in the water by a guy inside lighthouse, i think he was using that bind command to remove water, is that a way of cheating i can report him ?

brave auroraBOT
frail shadow
#

admins are u here???

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I was banned for nothing

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can u help me ?

wintry basalt
safe nimbus
#

association what a reason ?

frail shadow
#

Your Ticket
#33700

wintry basalt
frail shadow
wintry basalt
frail shadow
crystal pebble
#

Be patient for responses

frail shadow
brave auroraBOT
frail shadow
wintry basalt
#

Vecna is the banning admin, I trust them

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I doubt any other admins will say otherwise

frail shadow
frail shadow
safe nimbus
#

look at ban another server

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o ban

wintry basalt
safe nimbus
#

acc 10 years

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0 ban on another servers

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I am ready to be tested

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but they don't check

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my pc

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If I was with cheat

brave auroraBOT
# safe nimbus If I was with cheat

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

safe nimbus
#

I think I wouldn't make excuses

frail shadow
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guys, you can deal objectively with this situation, because the admin is wrong!!!

safe nimbus
#

someone admins help me

devout obsidian
#

Vecna я твою мать ебал дочь ебаной шлюхи спасибо что заруинела мне день 🙂

frail shadow
#

a good project, a woman with 2k hours to ban an HONEST man without explanation, with a 10-year-old account 8k hours in rust, 10 lvl whether FACEIT made a very good project, thank you, have a good day)))) a person is banned for nothing

devout obsidian
#

@wintry basalt

frail shadow
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@covert herald

devout obsidian
#

@livid hemlock

frail shadow
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@supple shoal

devout obsidian
#

@supple shoal

frail shadow
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@outer pasture

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@unkempt ermine

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@prisma cradle

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@lost dragon

devout obsidian
#

@supple shoal дочь шлюшки ало 😎

supple shoal
#

Please quit pinging staff

frail shadow
#

Please Kick Kanna from staff

devout obsidian
#

раст

#

это моя жизнь

#

мне похуй

safe nimbus
#

admin Vecna made a mistake by banning our trio, could you check her actions, because we don't play with cheats, she banned a person who has no bans in any game for 8k hours, there are no bans on other servers without providing a single proof, we are ready for verification, we still haven't out of the game!

frail shadow
#

@mossy depot

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@wintry basalt

wintry basalt
#

spam pinging staff will only get you muted

frail shadow
#

unban us hello

safe nimbus
#

0 bans on the account for 10 years in rast

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And she claims that I used a cheat, I'm ready to pass the test

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my pc

wintry basalt
frail shadow
#

Kanna made a mistake figure it out

safe nimbus
#

I spent time playing on your server

frail shadow
#

do you understand?

safe nimbus
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I am ready to be tested

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the point of a cheater is to write this

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idk

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I still haven't left the rust game session

frail shadow
#

@wintry basalt

exotic pecan
#

Yo didn't know if you guys knew or not but on US minigames the targets where you select the gun and get a box popup to put attachments on, there is nothing inside of the box and they are all empty.

keen jolt
#

I keep getting steam auth timeout when trying to log into the server

brave auroraBOT
crystal pebble
keen jolt
#

I Dont know how to do that but I am looking at the website now. my partner is getting the same error.

wintry basalt
keen jolt
#

ok did that and it worked thank you!

arctic pagoda
#

good night

#

wallhack?

brave auroraBOT
# arctic pagoda wallhack?

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

wintry basalt
arctic pagoda
#

0.25

harsh harbor
#

We are looking into it

white raven
#

A report I had, had a screenshot and I was told to "clip" it. Is this defined as video or image?

brave auroraBOT
crystal pebble
white raven
slender knot
#

AU Creative Is this server down?

neat totem
#

The owners have been warned about the issue

slender knot
#

okey ~~

amber harbor
#

@livid linden au sand box sever is down

neat totem
amber harbor
#

yeah well they needa hurry tf up this happends every like 2 days its starting to be a bit of a joke

paper pewter
#

plis unban mi from rusticated 2x vanilla monday

wintry basalt
quasi scarab
#

there is bot to trade fertilizer how can i report him?

brave auroraBOT
tough prairie
#

guys i created ticket can someone respond ?

harsh harbor
#

Once we get to it yes

tough prairie
#

oh okey

ionic walrus
#

It won’t let me claim the twitch kit

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Idk why

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I subbed and everything

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@harsh harbor

livid linden
#

Please don't ping staff

haughty sparrow
hasty walrus
#

I need help from admin

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on rusticated US MAIN

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need to report cheaters

brave auroraBOT
wintry basalt
#

or f7

last osprey
unkempt cradle
#

/mapvote

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Mapvote for some servers are not showomg up

wintry basalt
#

they open up 24 hours before wipe

unkempt cradle
#

24 hours before wipe

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wipe is 2 pm always

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Eu thirsday 2x vanilla

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it aays here

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says here map voting started

grizzled tartan
#

Eu thursday 2x vanilla map voting is missing 🥲

unkempt cradle
grizzled tartan
#

ah its there finaly >D

hasty walrus
#

just wanted to take the time to thank the admins for their swift response in disposing of the cheaters I reported yesterday.. Thank you

brave auroraBOT
prime lion
#

Yo guys coud u help me
in what time will be wipe on eu main server
3 pm eu its like 3 pm cet? or not?

harsh harbor
loud apex
#

Furnaces are bugged on 2x trio

manic yew
#

2x trio modded server furnace burning slow fix plz

loud apex
#

^

harsh harbor
#

they were like 10x

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when they shouldnt have been

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We turned them to where they are suppose to be now

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They are 3x vanilla rates still

manic yew
#

hmm could you check the rate again? It's slower than vanilla

harsh harbor
#

Its not

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I just got done testing it fully

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its 3x as fast as vanilla

whole tundra
#

furnaces are currently cooking 60 sulfur a minute

harsh harbor
#

just checked

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We figured out the issue

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will update soon

harsh harbor
#

@whole tundra Should be fixed now

whole tundra
#

F

#

thank you

brave auroraBOT
#

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

timber gazelle
#

@harsh harbor tomorrow wipe (us 2x thurs 17 nov) is MAP WIPE? or BP WIPE

ionic walrus
#

do you think i can trade my vip to a difrent server

brave auroraBOT
crystal pebble
ionic walrus
#

u mean

crystal pebble
#

Yes

ionic walrus
#

whatr ab like next wipe

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and if i didnt use it

crystal pebble
#

Same answer still applies

ionic walrus
#

alr

rugged iris
#

my steamgroup kit hasnt been working for a week

thorn sparrow
#

Where is the whitelist opened?

true quiver
low oar
#

cheater on vanilla mondays us trio name holaa

brave auroraBOT
ionic walrus
#

Can the rusticated = sanc converter command be fixed

azure python
#

guys answer my ticket pls cause I`m not using VPN and Im ISP blocked

#

Wanna get whitelist real quick to jump on your great servers

pastel epoch
#

trying to press the view on rust maps button for a map vote but its not working

azure python
#

@livid linden sorry but spend 5 sec on me pls

#

beeing ignored I suppose

teal hollow
#

what is max team on eu 2x thursdays?

neat totem
#

There's no team limit in that server

neat totem
nocturne hull
#

How do i get vpn whitelist?

brave auroraBOT
still adder
#

where do i buy vip

brave auroraBOT
granite widget
#

@neat totem

#

2x thursday is map wipe or bps wipe?

silent chasm
#

is vanilla wipes in 20 mins or 1 hr and 20 mins

wet kiln
#

it says 3pm which i assume is eastern? not sure tho

#

would be good to know

mellow stump
#

when does thursday US wipe

bitter swan
#

im stuck in a car and i have full inv of base

#

pls help

thin palm
#

People are around our base making Pattern Boomer (Swastika), we are playing on Rusticated 2x server. I would like to know if there is any chance of trying to ban them or get in contact with admin?

harsh harbor
#

We have a way to check let me see

thin palm
#

S5 or S6 guys are making it around our base at Q5

#

Spamming for like 20 minutes already

thin palm
sleek depot
#

we keep getting kicked over and over again, anyone else?

harsh harbor
ionic walrus
#

any update on these random issues where i get kicked getting fixed or nah

#

i saw it was a new york thing just curious

harsh harbor
pine echo
#

kila

#

a admin on

#

ples i find a map bug

crystal pebble
pine echo
#

i can not telll serve and you op on

#

and do whe get a reward

crystal pebble
#

Please create a ticket for any issues

pine echo
#

do whe get a reward

crystal pebble
#

For creating a ticket? No...?

pine echo
#

reporting'

brave auroraBOT
# pine echo reporting'

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

pine echo
#

the bug

crystal pebble
#

No

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We will do our best to fix this bug you wont mention

pine echo
#

ok

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but i dont find the us 2x

crystal pebble
#

2x vanilla US

pine echo
#

yay

#

tuesday

#

ther is eu are just server whit out eu are us

#

i tink is just 2x

crystal pebble
#

Correct

pine echo
#

ok server clos i can not finish

crystal pebble
granite widget
#

3 min roll back is so much

crystal pebble
pine echo
#

i can not put my screen

summer mountain
#

roll back made me lose my chainsaw jacky an t2 an i want it back

onyx kernel
#

that sucks

crystal pebble
pine echo
#

it a smal rock tha if you down your friend and push in and revive your in

summer mountain
#

ima need my shit back noellerp

crystal pebble
pine echo
#

on the map

crystal pebble
#

Thanks

#

Now I can find it

pine echo
#

h23

#

can i get lik the 5$ kit to get skinbox ples

crystal pebble
pine echo
#

?

summer mountain
#

so u just not gonna do it noellerp

crystal pebble
summer mountain
#

how so? i just bought the shit and it took it out my invo? an didnt give me the scrap back

crystal pebble
untold magnet
#

Server administration, we have evidence that a person with third-party software is playing on the server, where I can send a link with the uploaded video to YouTube, Server: EU Thursday Trio

pine echo
#

noel can i get lik the vip kit for skin boc becaus of the report

crystal pebble
#

Didnt give me much to go on

pine echo
#

tp to me

#

get beam

untold magnet
#

pls, admins

crystal pebble
untold magnet
#

who can help me?

crystal pebble
pine echo
#

you alredy find it

crystal pebble
#

I see the issue, thanks

pine echo
#

nvm

#

tp

#

so can i get skin box ples

#

noellerp

untold magnet
#

okay

#

im create ticket

#

who can watch him pls

quaint pier
#

EU Thursday Trio, Administration please ban these cheaters already on complaint 33985

brave auroraBOT
maiden ore
#

where do i go for admin help

#

can i get a admins help please

#

please

crystal pebble
maiden ore
#

i did

summer mountain
#

server crashed again?

sullen kernel
#

hey it is saying i charged backed my payment and i got banned

#

how do i make a ticket

umbral atlas
summer mountain
#

better not roll back again

#

why do u look like u have a tumor in your face

#

hoes mad?

#

getting small pp energy.

wintry basalt
#

could y'all take this to dms please

sullen kernel
#

yo

#

i need help @wintry basalt

#

it said i charged back

summer mountain
#

i will when the servers up

wintry basalt
summer mountain
mellow stump
#

i dont blame u xwuh shit crashed twice td

#

som1 buy me nitro

summer mountain
#

why server so bad?

bright nexus
#

cant upkeep

#

how do you keep 450 spots open if you cant handle

harsh harbor
#

Its fucking rust dude

#

its a rust crash i have 0 control over it

#

Im just as pissed off as u

mellow stump
#

lul

bright nexus
#

feelsbadman

#

we literally made a play and server went down

dark valve
#

Y’all got the owner out here lol

summer mountain
#

im just joking i luv u killa ❤️

#

gotta love fuckn roll backs

dark valve
#

Well a problem happened so the rollback fixed it

ionic walrus
#

@harsh harbor can you fix the cated sanc converter command

harsh harbor
#

whats wrong with it?

ionic walrus
#

dont work

#

asked vice about it he said it was fine on his end

#

pops stuff up in chat but doesnt actually load anything

#

just clears plot

nocturne hull
#

If i am going to leave my group do i just destroy my bag and unauthorize on tc?

neat totem
#

yeah, and they need to change the codes

fluid meteor
#

what are the conditions to get a whitelist?

neat totem
#

One of the conditions is having at least 500 hours of playtime

fluid meteor
#

only one condition?

neat totem
fluid meteor
#

I just can't figure out how it works, yesterday I was able to access the server without a whitelist and today I can't

neat totem
#

Are you using a VPN?

fluid meteor
#

I don't use any VPN service

brave auroraBOT
neat totem
fluid meteor
#

When I try to log in, the server tells me that I'm using vpn, but I'm not using vpn

neat totem
distant cargo
#

one player is stucking me in outpost at the oil refinery what can i do about it?

#

with his horse

#

is that bannable or smth or do i need to kill myself

#

dont want that cause of hp and shit

neat totem
#

It's not bannable

distant cargo
#

ait

manic onyx
#

is there no rust+ on trio ?

long pebble
#

Dear Senior Admins, why u not care about people on Rusticated EU Trio Thursdays, a lot of cheaters
Please check the PONYA ( nickname)

neat totem
long pebble
#

on web

neat totem
#

Then please be patient, an admin will get back to you as soon as possible

long pebble
#

This fcking guy killing almots all ppl on the server, we cant play normal

neat totem
#

As I said, please be patient

long pebble
#

Can u harry it up pls?

#

hope

neat totem
#

An admin will look into it when available

#

We also have our own lives fatchamp

latent snow
#

so are the admins sleeping?

neat totem
#

Hammm, Hallo?

latent snow
#

i made a ticket and only got one response

#

idk if the admin is looking at the guy in game or what

neat totem
#

Read the message that the admin sent

hollow forge
#

Any admin online? Please contact me

wintry basalt
brave auroraBOT
#

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket.Please note that you need to have at least 500 hours on Rust.

summer kraken
#

disconnected kicked vpn detected please turn off vpn ????? 76561198950612337

brave auroraBOT
stoic lark
#

Any known disconnect issue on Trio Thursday or other servers? Ticket has been created by teammate having the issue. Just wondering if it's ongoing. Thanks!

crystal pebble
long pebble
#

Servers down?

harsh harbor
brave auroraBOT
#

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

ionic walrus
#

I'm not able to enter to the server: "Disconnected: Kicked: ISP Blocked: Attempting to use a ISP as a VPN is not allowed"

brave auroraBOT
ionic walrus
#

Someone can help me?

fringe shore
#

admin teaming at

hazy sand
sweet zenith
#

yo

#

i got a racist person, and have proof, butr it wont let me sign in my steam

vivid sable
#

smoil is broken on hapis

gentle blade
#

Im getting kicked because of ISP Blocked: Attempting to use a ISP as a VPN is not allowed. And i'm not even using a VPN

brave auroraBOT
gentle blade
#

Halp ServerIsDown

vestal moss
trim prism
#

help me / why i got banned

lofty topaz
#

guys i cant authorise my discord can some one help

brave auroraBOT
north canopy
#

I need help. yesterday i left the server in outpost sitting in chair near wheel . Today i joined and it saID that i am dead. HOW? do smth pls. I had 2900 scrap on me

leaden venture
#

/whitelist

hazy sand
hazy sand
trim prism
#

собаки разбаньте

vast anchor
#

please send help

bold fern
#

Any active staff?

harsh harbor
#

?

golden rain
#

how long it take usualy for vpn tickets? not sure should i go sleep or wait 😉

brave auroraBOT
bold fern
# harsh harbor ?

76561199048643656
Trying to see if someone could check if I'm able to get unbanned.

Thanks!

fallen swift
#

hack help mi pls

#

@harsh harbor

#

go watch

#

large oil

covert herald
#

do not ping admins

#

make a ticket

slim storm
#

@harsh harbor

#

@livid linden

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

deft lantern
#

hi
i need whitelist for my steam profile
some help me plz

neat totem
deft lantern
#

when I go to the server it says that vpn

brave auroraBOT
neat totem
deft lantern
#

ок

#

ок

grand forge
#

how to i get the steam kit im in the group

frail nebula
#

Why was my card charged 10$ for vip when I have not played a rusticated server this wipe and haven’t bought any prios in weeks?

brave auroraBOT
stoic lark
#

Can Ticket #34174 be reopened please.

brave auroraBOT
#

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket.Please note that you need to have at least 500 hours on Rust.

buoyant shard
alpine laurel
#

it wont lemme create a ticket can I private dm an admin.

unkempt ermine
stoic lark
brave auroraBOT
alpine laurel
#

Just spoke with an admin because it wont lemme access tickets through the website, and they told me to post my problem here so I was playing with my bud and we met this kid named bobby, we played with him for about I would say 15 minutes before my buddy got banned for association BUT I got banned for ban evading which got me hella confused as I was playing the Thursday trio wipe for a couple weeks now, but as soon as we added the bobby kid which we just met earlier in the day and we invited him and we got banned 15 minutes later i got perm banned so if maybe someone can tell me why I got perm banned. because ive never gotten banned before on any server or have ever had cheats. And its possible can you see that we were playing on this server for a month and not once did I get banned for ban evading.

brave auroraBOT
unkempt ermine
stoic lark
unkempt ermine
#

Figured. 😄

cold wren
#

Yo

#

we got a problemes

#

we play on rusticated TRIO all the day and we got banned for association ?

#

like wtf we just play at 3 ppl not more or anything else

#

can i got help please ? @admin

harsh harbor
alpine laurel
#

Yo killa

#

What happens if you can’t create a ticket

#

Like at all

harsh harbor
#

Why cant u create a ticket

alpine laurel
#

You’ve tried 3 different browsers and a mobile phone.

harsh harbor
#

What error does it give?

alpine laurel
#

I’m not sure but it just says error every time and it’s been like that for months.

#

And on top of that I also haven’t been able to cancel my VIP+ for months

brave auroraBOT
harsh harbor
#

Well to cancel VIP u go to the store

#

which is a separate sign in

alpine laurel
#

Okay.

harsh harbor
#

but without a error on the ticket not much I can help u with

#

should give some error

alpine laurel
#

It just says error

harsh harbor
#

Are you trying to upload a video with it?

alpine laurel
#

Nah

#

I’m just trying to actually create a ticket but I can’t even do that

harsh harbor
#

Well im not seeing any website errors on our end for that so no idea

#

Whats your steam account u are using?

alpine laurel
#

Like username or wym by that

harsh harbor
#

url to your steam account

#

that u are signed in with

alpine laurel
#

TubOfLard

harsh harbor
#

Can u send a url to the account?

alpine laurel
#

Yeah can I send it thru priv dm’s

harsh harbor
#

I found it, but I see no errors on why would wont be able to create a ticket.

alpine laurel
#

Or should I just post it here

harsh harbor
#

If you can make a video or share a screenshot of the error in #📺︱videos

alpine laurel
#

I gotchu I got a ss of it givme to sec

frail nebula
#

How do i cancel a re occurring charge for VIP i opened a ticket but no where did they say how to cancel it.

brave auroraBOT
keen pasture
halcyon fern
#

Trio Monday 3+ w15 raid admin help

harsh harbor
ionic walrus
#

hi

#

can i report teaming?

brave auroraBOT
north fox
#

For EU trio Monday it says 2pm on wipe feed but 3pm on server info, which one is correct?

fallow furnace
buoyant shard
mint sonnet
#

how do i invite rusticated bot to my server?

wintry basalt
mint sonnet
#

Yeah it has sent messages in my server, telling me when servers wipe n shi

harsh harbor
keen pasture
cosmic lintel
#

can admins help with a stuck heli? lol

#

dunno if its worth submitting a ticket

true quiver
#

If you want an answer a ticket will typically be the quickest way to get a response

cosmic lintel
#

Thanks Fate

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

harsh harbor
#

stop posting here

#

Not how we handle reports

#

Make a ticket, stop posting here

#

if u are too lazy use F7

royal herald
#

already did and your still letting him cheat

#

if u are too lazy to read a message in this chat instead of a ticket just say so

#

i gave all the evidence needed

harsh harbor
#

Tickets are made private to not make the players aware

#

Tickets allow us to see everyone who killed you

#

and a lot more information

#

then me looking at a blob of chat

#

but if you dont want to make one then dont make one

royal herald
#

dont think someone on a 50~ hour acc on servers is actively monitoring support channel lmao

harsh harbor
#

Your second best option is F7

#

Considering cheaters have discords which monitor support and report channels

#

and post them in discords

#

yes

#

They do

#

Which is why we removed discord tickets in the first place

royal herald
#

lmfao

fervent nexus
#

hey so im not reporting i just lost a base to a glitch on your build server and is there anyway to get it back?

brave auroraBOT
fresh swallow
#

hey I cant claim my Twitch reward

#

its been few hours since I linked accounts and I attempted to resend rewards 3 times so far

brave auroraBOT
minor dagger
#

How to appeal?

brave auroraBOT
keen elk
#

EU Trio Monday 8 pm what time zone?

tribal kraken
#

Does the monday wipe in 1.45 hrs oder 2.45 hrs?

fading oak
#

EU Hardcore Long seems to be down

brave auroraBOT
#

If you would like a VPN whitelist please make a ticket at #🎫︱create-a-ticket.Please note that you need to have at least 500 hours on Rust.

proud fiber
#

HELP ME

#

ADMOIN

crisp dust
proud fiber
#

NO TICKED

misty lance
#

when im on the build server (au)
sometimes things dont unload properly
and i have invisible objects that stop me from running around, and i cant delete it coz i cant see where it is
it doesnt fix it if i load another build, or if i clear the plot
any way to fix this?

#

it also sometimes makes me unable to build, and says either not enough space
or too close to another building

last loom
#

I get this when trying to enter the server : ISP BLOCKED: ATTEMPING TO USE A ISP AS A VPN IS NOT ALLOWED @harsh harbor

brave auroraBOT
last loom
#

hello u can see ticket 34374

keen elk
#

Can you link to the map? eu trio monday

brave auroraBOT
lucid mantle
#

Where has the EU hardcore long server gone ???

fading oak
#

Idk lamar but I always admired your name from the players list

lucid mantle
#

❤️

fading oak
#

If you find a guy sleeping with 20k wood thats me

lucid mantle
#

Server just doesn’t exist anymore ??

fading oak
#

I think it must have crashed and failed to autorestart somehow?

lucid mantle
#

Going to put a ticket on I’ll let you know

fading oak
#

Thx

#

This kind of stuff happens when the connection to steam breaks

harsh harbor
#

Aware of EU Monthly, it will be back soon. Waiting for techs to finish getting it back online.

viscid junco
#

guys, cant connect only to your server "ISP blocked: Attempting to use a ISP as a VPN is not allowed"

brave auroraBOT
lucid mantle
idle flax
wintry basalt
#

^correction, bot is currently down

idle flax
turbid seal
#

Yeah can we get NA wipe info as in time 2 hrs from now or?

wintry basalt
#

@idle flax

flint lodge
#

hey <@&286711345091706881> i got dced in outpost and i had to buy vip because i was stuck in the queue, but when i log back in which took like 10 minutes, i was dead and my loot wasn't even there when i went back there to check it. can we do anything about it :sadge:

brave auroraBOT
idle flax
#

hey does rusticated allowed rustlink to be used alongside rust+ ?

brave auroraBOT
wintry basalt
wintry basalt
lucid mantle
#

please

#

anyone info for hardocre monthgly?

harsh harbor
lucid mantle
harsh harbor
#

down completely

fading oak
#

6 hours into the server being down I went outside and got a gf by accident pls stop this madness

harsh harbor
#

lol

#

Yea its crazy, my luck has been insane

fading oak
#

how insane?

glad vapor
#

any update ?

grizzled haven
#

hello, just bought vip, still not active after 10 min, any help?

brave auroraBOT
grizzled haven
#

any help?

wintry basalt
grizzled haven
neat totem
#

It has passed 10 minutes since the last response...

grizzled haven
#

im already late for wipe couple hours 😄

wintry basalt
#

just wait, he'll be with you shortly

grizzled haven
#

cool cool i hope so its going to be shortly

#

its going to happen today right?

neat totem
#

Yeah

grizzled haven
#

i hope so

lucid mantle
#

my tc's will be decaying 😢

harsh harbor
#

Yes just got it

#

back

#

loading it up

#

ETA 2-5 mins

lucid mantle
#

banging

#

thanks brother

harsh harbor
#

So sorry this took so long

#

was suppose to be a simple PSU swap

#

turned into a crazy day

lucid mantle
#

these things happen

ionic walrus
#

How to whitelist?

#

any admins?

#

@harsh harbor

spark goblet
#

appeal ban

brave auroraBOT
atomic tartan
#

So question, do you guys have a rule against staff impersonation on your servers?

harsh harbor
atomic tartan
#

US | 2x Vanilla - kid called 9 year old orphan child or something impersonated staff when we asked if any staff was one, don't have it clipped but it's like 3 - 4 minutes ago

fluid depot
#

Hello Killa. Do u need moder / admin who know russian? i can help u to cheaters / bags / look on team limit and more else if u need it tell me ;d

brave auroraBOT
eager wagon
#

want to report cheater

brave auroraBOT
sacred crystal
#

want to report a cheater

brave auroraBOT
sacred crystal
mighty mist
#

how do I ban appeal?

brave auroraBOT
faint elm
#

how do i get the autosort function?

wintry basalt
faint elm
#

ah, says to just link discord to use the function in game. looks like a lie :/

brave auroraBOT
lime isle
#

hello sir anyone know 2x Vanilla Monday

#

this server teamlimit

wintry basalt
lime isle
#

@wintry basalt ok sir

thick juniper
#

What a rant that because of so many cheaters they screw up the game experience for others and that the admins only ban the cheater and not his entire team for breaking the rules with his partner, 5 approved cheater tickets in 7 hours of server, and The admins, despite the fact that you pass them videos and streams, do not return even 1 item of what was lost and they close the ticket with no possibility of telling the cheater's team that they ban

brave auroraBOT
thick juniper
#

I am in the top of the people who play the server for the most kills and hours and despite that I do not have a good deal

neat totem
thick juniper
# neat totem We can't return the cheater's loot, we would have to return it to every single p...

brother I understand you, but look at my reports in tickets 4 tickets approved by cheats, it's already too much, it ruins the experience on the server, I'm streaming and every 30 minutes I have to waste time taking screen shot clips, if it's 1 time I wouldn't bother or 2, but 4 approved reports in 5 hours of wipe is not normal, I am a player who is at the top of the server in hs and ranking a minimum compensation or good treatment

brave auroraBOT
thick juniper
#

look at the ticket that they closed me for asking to ban the cheater's team, they closed me and after 15 minutes that person cheated again, and they banned him, it is unfair sometimes that a cheater steals your loot that one took time and that the team use those corrupted objects for your benefit, because the cheater uses his main account and that's it he has the corrupted loot
^`

brave auroraBOT
thick juniper
#

I do not intend to change the way you manage the server but there are things that I want to give my opinion so that more consideration is given to these things and they ban the entire team at least to know that that lost loot and time is not being used by someone for their benefit, Excuse me, I do not intend to bother anyone, it is only my opinion for all these cases that happen constantly

harsh harbor
#

It all depends on the situation. Teams can be banned if we feel it's obvious that the team knew the player was cheating. It also depends on how long the cheater was in the group. We try to be as fair as possible when making the judgement. If a cheater has been in a group for over a day it's likely the entire team will be removed. As at that point they have gained a lot of loot from having a cheater and it's just unfair. As I said tho it's a situational dependent thing and we make the judgment call on every ban.

untold magnet
#

why is there no information on upcoming wipes?

thick juniper
#

brother with all due respect, the person you banned for cheats, took a lot of loot from us and showed it and the videos from my stream, and they banned him and the team came back with another cheater who was in the same team as the previous cheater, it is simply breaking the code beds and they have the benefit of enjoying the corrupted loot, that is what annoys me and all the people who were in the stream that we made several reports because the same person was banned twice and was with the same team and they harmed us more than 1 hour of play and things obtained
HFGJKL

brave auroraBOT
thick juniper
#

I have more than 7k hours, and I know that losing loot is something normal for rust, but put yourself in my place, and try to understand that 5 valid reports in 5 hours of wipe, all I want is for it to be dealt with more thoroughly With the teams that end up benefiting from the cheaters, someone when they recruit a minimum, investigates the person with whom they are going to play and in case of being banned incorrectly, they can appeal

brave auroraBOT
thick juniper
#

And I don't want you to take this as disrespectful, I am a person who likes to play this server and spends a lot of time, and brings people from Latin America, along with other streamers to the server, and these are things that harm the experience, thanks to understand

wintry basalt
untold magnet
#

@wintry basalt why is there no information on upcoming wipes?

wintry basalt
#

which server are you looking for?

untold magnet
#

it turns out the global wipe can be already this week?

wintry basalt
untold magnet
#

eu trio thursday

wintry basalt
#

try to convert that to your timezone

neat totem
unreal mason
#

where do i go to see the maps for the vote?

#

@neat totem

neat totem
#

Map votes only start 24 hours before the server wipes

unreal mason
#

yea i know but i cant find it for the us trio 2x

#

which wipes in like 5 hours

neat totem
unreal mason
#

all i see are thumbs up emotes lol no maps

neat totem
#

Are you on the phone?

unreal mason
#

pc

neat totem
#

Weird, I see maps

#

on top of the emotes

unreal mason
#

im so confused

#

can u just send me them or something

#

"weird" proceeds not to help xD

#

why isnt sanity on the admins list

true quiver
#

Because he’s offline

hushed pulsar
#

theres a cheater running around on Trio Mondays

brave auroraBOT
unreal mason
#

make a ticket fam

hushed pulsar
#

can an admin lead me to a cheater body

#

he has all my shit and got banned right after killing me

harsh harbor
#

No, its whoever finds it first as cheaters kill many people

hushed pulsar
#

my m2 😦

#

please killa 🙏

#

ill be a very happy rusticated playere

#

i got him banned and he was dropping everything to carry my kit

#

i literally cannot find this body

supple nebula
#

IPS Blocked

#

can you help me ?

true quiver
hushed pulsar
#

i found the loot @harsh harbor

#

we are raiding him

hushed pulsar
#

twice now killed by cheaters no help from admin

brave auroraBOT
neat totem
mild cairn
#

any admin can help me?

wintry basalt
mild cairn
#

cheater

brave auroraBOT
# mild cairn cheater

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

wintry basalt
#

or do both

mild cairn
#

we alr report them

#

in trio mondays

fading pasture
#

Hey uh on 2x trio none of the small monument icons are shown, do you know how I can see them?

#

Like on the map voting

wintry basalt
#

click on View on RustMaps

fading pasture
#

Ah thanks a ton

stone edge
#

yoo

#

@harsh harbor

tribal scarab
#

how to verify for discord kits?

brave auroraBOT
marsh bane
#

kid cheating

brave auroraBOT
# marsh bane kid cheating

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

sour pike
#

hey how can i talk with an admin on my server

#

my tcs just glitched and cant do anything and need help

harsh harbor
remote sluice
#

how to verify for discord kits??

brave auroraBOT
eternal scroll
#

i just got booted from the server and now i cant rejoin

#

nvm it works now

fluid zenith
#

it says i cant use vip+ kit but i bought it saturday wtf

brave auroraBOT
vale nova
#

admin need help on 2x solo duo trio guys are makeing allinces with the people around us

#

to roof camp only us

wintry basalt
crystal sundial
halcyon abyss
#

I need help with my ticket.

#

Legit these guys have taken everything from us. Theyve got massive ESP

fleet cape
#

Hi, im trying to create a ticket and i cannot do it

#

some admin?

harsh harbor
#

Why not?

fleet cape
#

I press the button and do nothing

#

still not working, ive tried to send it without images

harsh harbor
#

Weird, yea try no attachments then see if it works?

fleet cape
#

nope

harsh harbor
#

People are making tickets so not sure what the issue is

fleet cape
#

idk maybe i wrote too much? XD

harsh harbor
#

Hmm it should give errors

#

if its erroring

fleet cape
#

maybe i can see it in console?

#

but i dont see any error

#

i just fought a 4 guys team on a trio server i want to report it

brave auroraBOT
fleet cape
#

oh i see, maybe i need to select a player?

#

i cannot do it because they dont appear

harsh harbor
#

the players arent appearing?

#

Did u select the correct server?

fleet cape
#

i have 3 of the 4 names and they doesnt appear on the list

#

yes, even my duo is on the list

harsh harbor
#

well select random player and just tell us the names

fleet cape
#

ok thanks

#

done ty

final schooner
#

why?You have been blocked from creating tickets.

#

I just got rejected from whitelist because I don't have enough game time, why can't I create a ticket again

stray hazel
#

how come i keep getting a Disconnected EAC: Auth Timed Out (1/2) when connecting???

#

im verified though already

#

doesnt make any sense??

rugged gyro
#

how dp i get discord kit

brave auroraBOT
rotund jewel
#

@brave aurorawhitelist

lime hawk
#

is the twitch kit broken

strong briar
#

yo i got insided i need some help

#

@admin

#

@ionic pier

fresh swallow
#

Hi, claim twitch doesnt work for last 2 wipes. Resending rewards doesnt work. Anyone knows how to fix?

#

I tried relogging

flat vessel
#

how do i report a player without there name?

brave auroraBOT
flat vessel
#

i dont know there name yet

maiden wyvern
#

doorson labs are opening and closing around me on their own

balmy echo
#

Where do i go to vote for a map and when is that posted

edgy quail
#

just a quick question for yall is there a way to see when large rig comes out on your servers thru the website? if not all good just curious.

wintry crow
fickle knoll
#

we need to talk to someone asap rocky

#

pls and thank you

#

@lost dragon can u join vc and help us??

wintry crow
#

plz

lost dragon
tawny abyss
#

@neat totem you just banned a cheater i created a ticket for, can you give my his body location or smt cause i lost quite a bit to him

brave auroraBOT
tawny abyss
#

my ticket id is #34640

neat totem
tawny abyss
#

ohk is there no way for me to get my atleast tommy back then?

#

cause it was quite a bit for us

tawny abyss
viral perch
#

how to support banned team limits?

#

admin

unkempt ermine
marsh bane
#

reported a cheater named superrate on trio mondays us did he get banned?

brave auroraBOT
marsh bane
#

superrat*

maiden wyvern
#

u know whats great me knowingigot burned by cheaters last night u guyssaying not enough evidence but getting notified that thedevs banned himthismorning

brave auroraBOT
maiden wyvern
#

his whole team should be banned this is bs

marsh bane
#

thank you support team for banning cheaters as fast as u can. not being sarcastic u guys are on top of it for the most part

brave auroraBOT
tawny abyss
#

Hey guys can anyone check my ticket #34661, even looking at his account its pretty clear its a throwaway.

marsh bane
#

made a ticket about a guy named Frank on mondays trio

left bay
#

any admins that can answer my question

true quiver
sleek ice
#

admins someone check my ticket please

#

the guy got anti cheat ban mid game it was written in chat yet somehow he's still playing

brave auroraBOT
strong anchor
#

@covert herald CHEATER ON BED WARS JUST MADE A TICKET HE JOINS ALL AND RAIDS EVERYONE

brave auroraBOT
narrow coral
#

eu-monday-trio down?

outer pasture
#

its loading back up now

narrow coral
#

nice, ty ❤️

ocean hinge
#

people cant ally in the solo duo trio right ?

opaque jewel
#

Skins

unkempt ermine
orchid bone
#

au build server down

narrow coral
#

eu trio monday down

keen warren
#

cant connect to au build server, is it down?

languid lagoon
#

admin?

#

I need help

#

these players know our passwords, use cheats, you can see on the stream

brave auroraBOT
maiden wyvern
#

what time est is wipe today it sats 3pm but monday wiped at 12pm?

crystal pebble
round geyser
#

@crystal pebble can u please respond to my ticket fast

neat totem
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Please do not tag staff

round geyser
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ok my bad

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sorry

wintry basalt
granite swan
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got a scam message from someone on this server. Should I just DM a mod? Ticket is for servers only,

verbal pelican
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Killa do some work EYES #34759

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😂

crystal pebble
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Yeah Killa

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Do some work wth

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leaving this dude hanging

paper plank
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@ Any admins
\

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Is asnyone able to look at my ticket

sage belfry
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When is wipe

brave auroraBOT
paper plank
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@crystal pebble

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@covert herald

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any admins

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ticket
#34740

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please

maiden wyvern
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client.connect 199.231.233.244:28015

proper mirage
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Guys my friends body stuck in underwater lab textures
EU Monday Trii
Nickname Чин Ган Гук

wanton portal
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I'm getting isp vpn error and can't get into the server

brave auroraBOT
bitter silo
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theres a ban evading stream sniping cheater greifing us please look at my ticket

brave auroraBOT
neat totem
pulsar radish
#

what happened to the rusticated sandbox
cant find it

verbal creek
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what happend to the builds i cant see them

craggy charm
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How do I open a ticket to report someone?

brave auroraBOT
wild ibex
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Is it possible to get a ban appeal looked at faster?

brave auroraBOT
craggy charm
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we need an adm on now to ban people

outer pasture
slender owl
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hey mikez

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ik you told me to be patient but my ticket has not been responsded too for over 5 hours

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is this a coincidence or no

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not trying to push at all

keen pasture
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its still there assigned to the right admin. They just haven't been around it seems, It is thanksgiving after all. Apologies for the delay they'll respond when they're available

slender owl
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yea thats why it sucks I wanted to play on thanksgiving and I got banned for assosiation and my whole team did aswell just confused why my whole team is banned for assosiation when there was no cheater in my team yk

brave auroraBOT
keen pasture
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Thats the general policy on most servers, association bans for teammates of cheaters. I don't have the context for this specific ban so I couldn't really tell you exactly what happened. Hopefully they'll be around soon to look in to it

slender owl
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okay sorry for sounding harsh thank you for your help just wish someone was here to help me yk

keen pasture
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you're good, I understand that the delay can be frustrating. The admin it's assigned to is here quite often usually so I imagine they've probably been out for thanksgiving. I'm not 100% sure where they are though I've been gone most of the day as well

slender owl
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so help me understand really quick

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is the admin responsable the one that banned us?