#🆘︱support

1 messages · Page 7 of 1

sturdy birch
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okay good work

unkempt ermine
sturdy birch
#

I'm already using here

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server shuts down simultaneously with several people

unkempt ermine
#

The server has not shut down at all. If it did shut down, all users in that server would have been disconnected and unable to play right now.

sturdy birch
#

oke thanks

swift meadow
#

One message removed from a suspended account.

modern hedge
#

heyo, I keep making tickets and they are getting closed. am I doing something wrong?

merry elm
#

Can't place. Not enough space. <---- anyone experience this error on the build server? It happens on an empty plot that I've claimed.

royal oxide
#

Im trying to join an active bedwars game and every time i do it says who i was killed by and then respawn and leave and it will not let me respawn does anyone know why?

carmine linden
#

Qual horário do wipe no Monday?

unkempt ermine
#

we keep waiting for you to respond but you dont

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and ticket gets closed due to inactivity

modern hedge
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ah sorry I think the ticket was only open for like an hour, but can i send one now I'm online

ionic walrus
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it says im blocked from makeing tickets

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anyone know what that means

harsh harbor
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Means u did something wrong

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to get yourself blocked

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😄

ionic walrus
#

what

unkempt ermine
#

^

ionic walrus
#

i told the truth

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thats all

#

bru

unkempt ermine
#

can you please provide me with your steamid?

ionic walrus
unkempt ermine
#

you were told to not play with a cheater when you got unbanned

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and what did u do

ionic walrus
#

your right and i regret that alot.

unkempt ermine
#

you were given a last chance

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to not play with a cheater and you failed

ionic walrus
#

correct

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yes ik

unkempt ermine
#

therefore you will not be getting unbanned

ionic walrus
#

ok have a good day sir

unkempt ermine
#

you too

acoustic sinew
#

no chat mod on eu trio monday?
little kids spamming toxicity

acoustic sinew
#

cheater scum

acoustic sinew
#

nah

crystal pebble
swift meadow
#

One message removed from a suspended account.

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One message removed from a suspended account.

ionic walrus
#

so before your stupid self says dumb things ask first.

ionic walrus
#

is insiding against the rules?

unkempt ermine
#

no

fast sequoia
#

Is there an admin on?

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I need doors on bedwars

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how does one do this?

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on mini game

austere dew
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me too @admin

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i cannt get doors but other people can

fast sequoia
#

@buoyant shard

buoyant shard
#

what

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why @ me

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make a ticket

fast sequoia
#

you cant put your own name lol

buoyant shard
#

what?

fast sequoia
#

you can not put your own name down when making a ticket

buoyant shard
#

what can i help you with

finite kiln
#

hacker on monday trio

dull umbra
#

@buoyant shard We made a ticket on the 2x theres a guy blatantly hacking in trainyard

hasty heath
#

yo

teal forum
#

who stole the sofas in the casino?EU Trio Monday

solar apex
teal forum
#

xd

obsidian compass
#

why i cant join server ,it said ISP

topaz crow
#

Please any admin check my ticket

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@harsh harbor Check the ticket i create

unkempt ermine
#

Please do not ping staff. Your ticket will be looked at when an admin is available.

random cradle
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If I have a payment issue who do I contact

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Create a ticket I suppose?

midnight bay
#

I am playin eu trio monday. cargo is join 15 mn later but this cargo broken can you look

unkempt ermine
harsh harbor
rotund pewter
#

wtf , you delete?

crystal pebble
rotund pewter
#

okey

crystal pebble
rotund pewter
#

how long does a ticket take?

crystal pebble
#

There is no set time, we handle tickets in order and whenever admins are available

rotund pewter
#

And if you pay, it will speed up the process? it greatly hinders us.

crystal pebble
#

No, you cant buy yourself a faster ticket response time

iron tiger
#

my team mate has not been on all wipe but once I have a duo who is giving me an oppertunity to play with them but I want to know whats the proper way to do it.

#

@crystal pebble

iron tiger
#

your awesome thanks Noellerp

crystal pebble
mossy holly
#

Does the rust build serve have rapid seed growth

harsh harbor
#

good question

versed pendant
#

How do I cancel a recurring subscription on the website

harsh harbor
versed pendant
#

Where is the account

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Every time I click on my profile it just says I joined 4 years ago

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Nevermind

steep coral
#

can i get the steam kit i did join the group but i cant get it

harsh harbor
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Sometimes takes a bit

steep coral
#

okay thanks

ionic walrus
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Its says Im steamauth gamebanned?

craggy marsh
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where do i report people

brave auroraBOT
craggy marsh
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bc theres a hacker in my server

hollow flax
#

yo

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admins is online?

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casino in outpost get bugged

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no sofa

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and cannot play

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server is eu trio monday

placid zinc
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hello admin

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i need White list

unkempt ermine
placid zinc
#

@unkempt ermineSelect which application white list

unkempt ermine
#

Other

unkempt ermine
brave auroraBOT
#

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

flint grail
#

my friend has problem logging on minigames server bc whenever he joins it kick him out bc of error

ionic walrus
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I was charged 50 dollars for a 10 dollar queue skip

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And I havent played these servers since May

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Just auto charged 50 dollars

queen jewel
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in reference to the EU thursday wipe 2x, when force wipe happens will we get to vote on the map before hand like usual or not

unkempt ermine
#

If I am not mistaking, the map voting will begin in about 30 minutes

keen jolt
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the k its if we buy them, they say duration 30 days but is that once per 30 days or once per wipe

harsh harbor
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30 days u have it for

keen jolt
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oh, even better than I thought lol. thank you

rigid skiff
#

how do i kick people from my team in bedwras

harsh harbor
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you can only vote kick on quad games

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/votekick name

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i believe

rigid skiff
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thanks

vital hinge
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my builds wont load in rusticated creative what do i do please help

harsh harbor
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Any error?

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Maybe try /servers and use another server

vital hinge
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its bugged on every server he joins

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he's rejoined the game restarted

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no error its like the builds are invisible

harsh harbor
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Hmm not sure, can give me his steamid and I can take a look but won't be able to check tonight

vital hinge
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1167376229

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not sure whats wrong maybe you can like reset his plot

queen jewel
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is wipe 7pm GMT or

keen jolt
#

how do I claim my vip kits?

brave auroraBOT
earnest junco
#

i got banned for charge back like 2 years ago am still banned, any way i can get unbanned?

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

livid linden
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o/

earnest junco
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my ticket has been out for 3 hours

queen oar
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Any admins available to help me with my plot on Rusticated Creative?

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It's glitched out and everything invisible

harsh harbor
ionic walrus
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why was i just banned from the 2x?

upper sundial
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AU creative down

hazy sand
ionic walrus
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hey i was wondering if anyone knows when today force wipe is also pls include time zone. Thx

analog skiff
plucky bison
dry vector
#

Is force wipe today really a thing?

torpid basin
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Any chance the AU Sandbox - Creative will come back online soon?

short crane
analog skiff
#

Bro idfk look it up 💀

fringe kernel
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How do I cancel a subscription

harsh harbor
#

Sign into your account on our store page and click account and at the bottom you will see a cancel button

tulip pulsar
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What time is the wipe on eu trio today?

harsh harbor
brave auroraBOT
cobalt apex
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anyone know?

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is it forcewipe today??

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/wipe

unkempt ermine
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its force wipe today yes

cobalt apex
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so all servers wipe same time

unkempt ermine
#

yes

cobalt apex
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but waht time is forcewipe?

unkempt ermine
#

#💬︱vanilla it says in how many hours the force wipe will be in your local time

cobalt apex
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ok ty

unkempt ermine
#

np

brave auroraBOT
grim rose
#

when wipe?

brave auroraBOT
little agate
#

yo is force in 22 min or in 1.22j

haughty pecan
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1.22

cerulean topaz
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So the voting for the trio thursday was completely wrong. A map with 11 votes won over a map with 50+?

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how does that work ;-; that map is cheese and the one that won the vote was so fucking dope

harsh harbor
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I'll see in a few when I'm home and fix them if they are wrong

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I noticed some wrong ad well

mental charm
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what time do the servers wipe?

neat totem
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in 1 hour

mental charm
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thanks

cerulean topaz
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Thanks killa, appreciate it!

livid nacelle
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Will Rusticated server be up right when force hits or is there some kind of Oxide we have to wait for?

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as outpost and bandit is merged, if im not wrong

harsh harbor
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should be a few mins after

livid nacelle
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oh okay nice

harsh harbor
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@cerulean topaz Do u possible have the correct map?

cerulean topaz
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Let me check my browsing history 1 sec

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Yep here it is

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I hadn't checked in a while but last time I did that one was near 50 and there was 1 more near around 30 votes

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but im like 99% positive that one is it, unless there was a major comeback

zinc tapir
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Hello, I bought the vip but nothing arrives, any solution?

brave auroraBOT
cerulean topaz
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yep

crystal pebble
harsh harbor
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Ok got it

crystal pebble
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Frigid a legend

zinc tapir
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Okey thx dude ^^

cerulean topaz
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🙂

lyric pewter
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@neat totem u said to try ask u for an unban in a couple of months
is there any chance i could be im a reformed man

neat totem
lyric pewter
#

it says im blocked from making tickets

neat totem
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What's your steam id?

lyric pewter
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76561198431872388

wanton widget
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hi what about eu trio server ?

unkempt ermine
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what about it?

wanton widget
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its half hour after the wipe and it didet wiped

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can you tell when ?

unkempt ermine
#

every single server will be wiping in 25 minutes

wanton widget
#

ooo ok ty )

unkempt ermine
#

np

lyric pewter
unkempt ermine
#

i think he is aware

lyric pewter
crystal pebble
unkempt ermine
#

op

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bye ig 😄

uneven tundra
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does anyone know what time does eu trio thursday wipes?

jolly hound
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when is force?

unkempt ermine
#

in 5 minutes

modest mantle
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after this force wipe

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will those monday servers wipe again monday

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or is it skipped

neat totem
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they will wipe in monday

modest mantle
#

thursday it is

bronze sandal
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GL

mental charm
#

anyone able to see the servers?

unkempt ermine
#

if you do not see the servers, you can always try connecting using the f1 console

vague hedge
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im stuck at warming prefabs :C, what do i do?

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cancel and lose my spot or wait?

unkempt ermine
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that is your decision to make 😄

cobalt sluice
#

It won’t let me into us long 2

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It says I have a vpn but I play in GeForce now

brave auroraBOT
cobalt sluice
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And it won’t let me make a ticket

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What do I do?

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I play on GeForce and that’s probably what the vpn is

lime cairn
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i get a error : nullreferenceexecption object reference not set to an instance of an object. world setup

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on other servers i dont get error?

unkempt ermine
cobalt sluice
crystal pebble
cobalt sluice
#

Friend sent the wrong one

lavish cave
#

it seems i have jacked my character up? wont let me move.

ionic walrus
#

Is the map staying as in on the us trio?

livid linden
ashen hound
#

plz read my ticket

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and please dont say COME back in a year then we will resolve the issue

arctic tendon
#

I cannot load into the server… I just played like an hour ago

high swan
#

help i cant launch rust it says couldn load assetbundle bundles/maps/maps.bundle

fallow granite
#

Mouse wheel click doesn't seem to work on Rusticated AU

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Only the Setting button

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(I checked if my mouse wheel click works)

harsh harbor
#

u sure u didnt rebind ur middle mouse?

harsh harbor
fallow granite
#

Ohh yeah I accidentally rebinded it yesterday

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thanks

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

light mason
#

how do you private message someone in chat

rain wave
#

admins u never ban esp cheater or ? we get kill 50% of times by russian hackers

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perma preshoot , when you hide for 1hour and it's impossible to see you they instant turn and 3HS you god damn it's a ***** pain i

rain wave
#

lmao already done

static lynx
#

cheater in server

brave auroraBOT
# static lynx cheater in server

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

sudden grove
#

cheater on the server

brave auroraBOT
sudden grove
#

rust 2x thursdays

neat totem
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Banned, thanks

sudden grove
#

sorry , chaotic situation 😄

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we lost 4 full kits to him yikes

proud tapir
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Bedwars is broken you can’t start new duo or quad matches when you try to load into the bedwars match it just redirects you to the minigames lobby

harsh harbor
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Hmm

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ill take a look

proud tapir
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Alr thanks

zinc tapir
#

Hi, im getting, "Disconnect timeout" since i got VIP

brave auroraBOT
cerulean topaz
#

Not sure if it's a rust problem or a plugin or something, but some animals are invisible. I didn't have shadowplay but I died to an invisible bear twice, even after respawning it was still invisible.

I thought they buffed starving damage bc I was starving, but nope, Invisible bear lol

zinc tapir
#

3,4 minutes in game, and timeout

proud tapir
proud tapir
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They stack to 100 in bedwars

harsh harbor
#

Ok thanks xD

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Gonna be broke for now

proud tapir
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I just saw lol

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As long as I can stack it to 100 I don’t mind

harsh harbor
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So they stack to 10

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for now

proud tapir
#

Bruh

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What even was causing the games to be bugged

harsh harbor
#

New rust update

proud tapir
#

Alr well thanks for fixing it

wanton widget
#

why you have so much cheters in your server do someting ...

harsh harbor
#

We have process hundreds of tickets a day

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We do stuff 24/7

wanton widget
#

i can gice you 2 name

harsh harbor
wanton widget
#

give one of in old***

marsh sundial
#

Aim bot on us medium is one of them

wanton widget
#

old*** is moveing like bot and only like headshots and this server supp ont doing aniting

marsh sundial
#

Bros spraying with an Ak and hitting all head

wanton widget
#

yes and you need only open ticket and they will not do anything about it

marsh sundial
#

@harsh harbor

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Look at it pls

harsh harbor
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Dont @ me

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thanks

marsh sundial
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Fix your server thx

harsh harbor
#

Tickets are looked at in order

wanton widget
#

old*** roming non stop in artic and taking card wepon and bullets only

marsh sundial
#

Like fuck

harsh harbor
#

Make a ticket and wait

marsh sundial
#

I did

harsh harbor
#

Your report is no more import then the other 20 people

marsh sundial
#

Kick the cheaters

brave auroraBOT
# marsh sundial Kick the cheaters

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

harsh harbor
#

We will get to it asap

wanton widget
#

in time you take cear of it ill lose all my staff and go to uder server

harsh harbor
#

If you look at your ticket a admin already took it before you even @ me for no reason

marsh sundial
#

Well they need to look faster

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My bad for @

wanton widget
#

it will not help cos i lost 5 sar 2 blue cards and aloot of loot

harsh harbor
#

Get gooder

marsh sundial
wanton widget
#

wow you are lame supp then try to help you players

harsh harbor
#

lol

wanton widget
#

if you are a god in rust it will not help you vs wh and aimbot kido

brave auroraBOT
marsh sundial
#

He gots 10 hours

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I think he’s good

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10k

wanton widget
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why the hell i need to pire my steam acc to open ticket wtf

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god help this server and this supp

marsh sundial
#

It’s like that every server

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Btw

wanton widget
#

ammm nop

harsh harbor
#

By you providing your steam account we can see everyone who killed you and answer your report 10x faster

Also makes reporting easier for you by seeing all the last players who killed you etc.

wanton widget
#

i have more 4 k in rust and its fu*kin first time i see this

harsh harbor
#

Welcome to a good server

wanton widget
#

ooo soo you dont have server full log i see

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if you need normal supp tell me

harsh harbor
#

Sir I wish I could even understand your english

wanton widget
#

yee hhhh good half server aimbot

marsh sundial
#

Lmfao go back to school sugar

wanton widget
#

sir go work and do your job good and ban them

harsh harbor
#

Get gooder

wanton widget
#

vs aimbot ?

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XD

marsh sundial
#

Who said he makes money doing it

harsh harbor
#

Our staff works 24/7 answering hundreds of tickets a day

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Banning hundreds of cheaters

wanton widget
#

ye ye

harsh harbor
#

Go tell EAC to get a better anticheat but our servers are as clean as possible 🙂

wanton widget
#

XD

harsh harbor
#

If you don't like our efforts feel free to go play elsewhere

#

but we arent here to listen to you cry. We are here to try to help so make a ticket and we will take a look asap #🎫︱create-a-ticket

wanton widget
#

it was mistake to start global wipe on your server

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you wanna help good

#

1.ill open ticket but if old*** using aimbot i wanna get all my staff and my team back

#

deal ?

crystal pebble
#

I'm not even sure what you are asking of us here... Use #🎫︱create-a-ticket if you wish to report cheaters and they will be looked into

#

We can not give you any loot as it would be unfair to others, we leave loot as is to be found by anyone

wanton widget
#

oo and its fair too loss loot cos you have a lot of cheaters ?

harsh harbor
#

Sir im not gonna repeat myself again

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Make a ticket and move on

wanton widget
#

killa i was asking the noellerp and not you

harsh harbor
#

We will help you further in the ticket

wanton widget
#

we is owner

marsh sundial
#

Bro learn English

wanton widget
#

he is the owner

#

bro im not speaking to you ) have nice day

crystal pebble
marsh sundial
#

How long does it take for an update ?

crystal pebble
#

An update on what?

marsh sundial
#

Tickets

crystal pebble
#

Depends, sometimes something takes a while to look into, and sometimes it does not

#

There is no set eta

harsh harbor
#

Takes time for us to collect evidence and figure out if they are really cheating

#

:))

crystal pebble
#

Yup!

marsh sundial
#

I could tell you aimbot on us medium is 😂 but hope it don’t take long

#

That’s his name btw

harsh harbor
#

If they are truly aimbotting we honestly would have picked it up on our anticheat

#

super easy to detect

#

Most likely arent actually aimbotting but we always run tests either way

marsh sundial
#

Some hacks most can’t pick up

harsh harbor
#

If they are hitting a single body part over and over

#

its very easy to detect

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We arent talking about detecting hacks on the client

#

we are talking server side anticheat

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Where we use logs and patterns

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to detect cheaters

wanton widget
#

why you have only online players report?

harsh harbor
#

We dont, put a steamID in and hit search

#

Online + 2 hours offline show in the box

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but u can search for anyone offline

wanton widget
#

i have id but cant find it on your websit

#

how you can help me here?

#

sry i have 2 id and cant find on your website

wanton widget
#

?

lilac knot
#

is this the place for admin help in game

harsh harbor
harsh harbor
lilac knot
#

its not that

#

a fishing village is completly broken

#

and been that way for hours

wanton widget
#

rly omg ok...

lilac knot
#

can use boats

harsh harbor
#

Probably best to still open a ticket under other and a admin can fix it

wanton widget
#

ok you dont wanna work k np m8t

olive quarry
#

yo admin

#

theres a cheater on rusticated 2x thursday

brave auroraBOT
gentle snow
#

killa hey i was banned and my friend did the smae as me so i made a appeal and it hase gotten no real respond to yet could i get a admin in discord of some kind?

brave auroraBOT
wanton widget
#

alot of them

drifting field
#

is there anyway to report someone who is offline on steam/changed their name

brave auroraBOT
wanton widget
#

can i get info about #29396 and 29379 ?

livid linden
#

If they are your tickets you are able to view them and see the replies

umbral aurora
#

Can I have a admin dm

#

Me

livid linden
green hemlock
#

Hello

unkempt ermine
#

hi

green hemlock
#

I ate pas vac ban 144 days ago

unkempt ermine
green hemlock
#

Players who get vac ban can play on your servers after how many days

#

I give an example; reddit 100, rustafied set 180 days rule

#

I didn't see your rules

unkempt ermine
#

150 days

#

You are allowed to play on our servers if you have 1 gamebanned alt and the ban has been over 150 days old.

green hemlock
#

Thank you

unkempt ermine
#

no problem

umbral aurora
#

I wanna talk to a owner

#

That know what there talking about

livid linden
umbral aurora
#

Man I made a a ticket there bricked ass hell

green hemlock
#

I made a new account and bought rust.

livid linden
#

If you only have 1 rust ban once it is 150 days old you can play

atomic obsidian
#

any admins on

unkempt ermine
ashen fjord
#

Hey admins

#

Anyone wanna unstuck the cargo on Medium? 😄

#

Maybe give it a reset too ya know

#

😛

north trench
#

any admin on? cheater on rusticated eu thursday blatant

brave auroraBOT
cursive stream
#

can a admin please help me? I got killed at out post and my bag is in a spot that is glitched under a invisible floor. I had a full metal AK/Bolty kit and cant reach it. Can you please help me before it

#

please before its gone

cursive stream
#

US Medium

#

Next to the heli pad

#

Next to the stone wall and bbq pit

#

Need my in game name?

cloud seal
cursive stream
#

Deadpool

cloud seal
cursive stream
#

Thank you for getting back to me and the help

#

I can be

#

Im at my base rn

#

I can fly over now if you need me there

cloud seal
#

please do

cursive stream
#

coming

#

60 seconds out

#

im hazy on heli pad

#

med stick out

#

thank you again man. I really do appreciate it

pulsar hollow
#

How long does I take to report a cheater?

brave auroraBOT
pulsar hollow
#

^^ did that but no response

vague galleon
#

Server says i use a vpn but i dont

brave auroraBOT
gentle snow
#

Is it possible to get a refund on my vip? I was banned and my appeal wont be accepted even tho it was all a misunderstanding and i used 10 dollars on vip and i didnt get to use it so a refund would be nice

brave auroraBOT
gentle snow
#

An i was told not to appeal as i would lose the ability to appeal for ever

#

Thats why i am asking here

crystal pebble
#

Your VIP was used and we will not offer any refunds on that

#

Though I dont even see any purchase history from you

gentle snow
#

Please man i really need that money and i bought it for a whole month and i dont have alot of money

#

No it was giftet from my friend crappysharta since i dont have paypal

crystal pebble
#

Your actions have consequences, I hope you learn from them

gentle snow
#

But i payed him in an app called vipps

#

I have learned from them and i wont do it again i just really need that money as tgat vip was littarly my last savings

crystal pebble
#

Unfortunately there is nothing we can offer you, you broke the rules and got the proper punisment.

untold magnet
#

Please tell me EU Trio Mondays there will be a wipe this Monday or only in a week? If this one, then please tell me the exact time of his wipe

unkempt ermine
untold magnet
#

ty

lavish oyster
#

good morning, what is the method you have to determine if a ban continues or is removed?

#

I was only able to send 1 message and they immediately denied my ban on minigames for breaking my own bed after having a team insult me ​​for having a girl's name

unkempt ermine
#

maybe you shouldn't have done what you did and ruined the experience of other users that are trying to have fun and play

brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

tame fiber
#

This guy is purposely creating lag machines on build server

#

someone ban this guy

#

i have ss

#

Killa, thank you man.

drowsy stream
#

my discord has been linked for months but im still cant take the kit idscord

brave auroraBOT
drowsy stream
#

bro i am logged in

gusty flicker
#

What the fuck...

#

The scientist killed me while I loaded in

#

There should be a protocol on ruining peoples wipes

#

We were moving

#

You should clear all npcs when server restarts

remote mortar
#

vpn

brave auroraBOT
remote mortar
#

@brave aurora send

#

need some system information?

drowsy stream
#

WW

#

@harsh harbor Wheres kit Twitter 😠

pulsar hollow
#

are the oil rigs broken on us trio rn

boreal moth
#

do vpns insta kick you

brave auroraBOT
unkempt ermine
#

yes

#

only if you do not have vpn whitelist

keen jolt
#

I am having trouble building a honeycomb on my base its telling me its too close to another building, but nobody is anywhere around and I can build a foundation thats not connected

sly kelp
#

the us main server crashed and i got back in and i was fully looted can i get my shit back?????

cloud seal
bright gulch
#

my team was banned for no reason

#

can i talk to someone?

limpid vector
#

Got falsely banned yesterday, created a ticket and the admins have yet to answer

unkempt ermine
#

Are you sure that you haven't gotten a response yet?

fringe kernel
#

is some1 i kicked allowed to join the team back after i kicked them from the team

unkempt ermine
#

No. They are not allowed to join the team back until next wipe

rancid apex
#

can someone do smth about my ticket

#

this guy is blatantly cheating and just getting away with it

brave auroraBOT
indigo mesa
#

how do the admins respond to my ticket?

#

idk how to get a respons

covert coral
#

@covert herald hello can i get a pm

junior glacier
#

any admins? i need help

harsh harbor
covert coral
#

@harsh harbor hey why was my ticket closed ? can i get a pm

unkempt ermine
#

check it yourself

covert coral
#

@unkempt ermine was you helping me? if so i wasnt done man

unkempt ermine
#

click the link and go to your recent ticket

#

check yourself

covert coral
#

yeah im on the website but i wasnt done with being help

unkempt ermine
#

ticket #?

covert coral
#

#29556

unkempt ermine
covert coral
#

@unkempt ermine just confused and id like suggestion also

unkempt ermine
#

suggestion for what?

covert coral
#

with what i was being helped with

#

and adding it into the rules 6.

#

@unkempt ermine

unkempt ermine
#

stop tagging me

#

i am looking at the channel

covert coral
#

oh okay sorry

unkempt ermine
#

you can now type iin the ticket

#

continue the conversation there

covert coral
#

okay n thank you

unkempt ermine
#

np

desert wharf
#

how do i link my discord and steam so i can use it ingame

brave auroraBOT
ivory gust
#

i need help with a glitch thats just now happened on US 2x trio

#

@harsh harbor

gaunt gale
#

got chat banned after saying gg

#

on 2x thurs

ionic walrus
#

twitch kit for 2x trio aint working

void totem
#

can i please have a dm with a admin

ionic walrus
#

where admins ay

#

at

harsh harbor
pliant granite
#

hacking team rusticated eu main

brave auroraBOT
rigid citrus
#

Please revisit my complaint.
#29617 It has a cheater who sees through the walls and it is 100% fact that he raided 2 houses ideally into the closet bypassing all doors and guntraps. You close cases without even starting to figure it out, and from this you have a lot of cheaters on your server. Take action already, this is already the transition of the framework of everything reasonable.

brave auroraBOT
harsh harbor
rigid citrus
#

What will I do if the user has already changed his nickname or won't log in again? Are you kidding me ?

harsh harbor
#

I cant ban someone without evidence

#

Just because you think they are cheating we need proof

#

If he comes back and you believe he is cheating still make another ticket its that simple

rigid citrus
#

It's just that I don't have 1 house and 1 resource at all. now I will not return to the server

harsh harbor
#

I'm sorry to hear that but I dont have proof they are cheating

pliant granite
#

please ban the whole team on rusticated eu main

#

they're probably rebagging him

#

faded than a hoe just got banned but his teammates didnt

#

why?

#

dont all of them get banned for association?

rigid citrus
#

admin

#

I can't create a case again within an hour

harsh harbor
pliant granite
#

killa what happens to teammates after someone gets banned after BE?

#

these guys are still running around after his teammate got banned

harsh harbor
#

Depends if we think there team knew they were cheating, also depends if it was a automatic ban or manual

#

If we wanted them removed we most likely would have removed them

pliant granite
#

Damn but im pretty sure they know but hey im no admin

#

i believe he logged on his main now

#

after the ban they got quite and started trolling in base not knowing what to do

harsh harbor
#

Don't @ staff

vital talon
#

any1 else not able to save there builds as of rn?

storm charm
fervent drift
#

Guys

#

is an admin here?

#

my friend and me got ddosd of the server by a hacker in tunnels

brave auroraBOT
steady loom
#

i cant redeem my discord or steam group kits even though i connected both accounts

harsh harbor
wanton widget
#

Can I speak with the owner of this server private?

mossy cobalt
#

i have a question

#

if we have bps and next map wipe we only have 3 people instead of the 4 we were with will we still have bps on the 2x server

#

2x mondays

crystal pebble
#

Whoever researched the BP's has to be in your team at all times

#

Cause they are the ones sharing it with you @mossy cobalt

vital trout
#

admins

crystal pebble
unkempt ermine
#

Ky

wanton widget
#

Owner/admin please contact me privet

neat totem
somber river
#

has eu trio thursday sv crashed??

short crane
#

yes

somber river
#

actually it is sooo lagged always, idk

short crane
#

i can see on list

#

server down

#

again

#

why i get all time dc ?

#

Why when I try to connect servers is always disconnected invalid packet client ready?

deft yacht
short crane
#

do you know fix ?

north trench
#

same happens to my duo

deft yacht
#

I have looked at some things on the internet, possible solutions but I doubt they will work, I don't think it's our fault.

stable frost
#

same to me

short crane
#

@buoyant shard

#

@hazy sand

stable frost
#

rusticated eu trio thursday - same invalid packet client

short crane
#

@neat totem

neat totem
stable frost
#

just restart the server

deft yacht
neat totem
deft yacht
#

😂

north trench
#

now im getting invalid packet too

short crane
#

@neat totem its not "just restart the server" major part of players cant get in Its good reason to do it.

ionic walrus
#

@admin

#

@buoyant shard

#

i just saw this fucking guy flying right mow

#

he is killing player

buoyant shard
ionic walrus
#

rip

#

wtf

#

i have to log-in to my steam to make a ticket?

#

bruh

#

guess I'm not reporting the hacker

brave auroraBOT
unkempt ermine
#

server and steamid?

ionic walrus
#

it's going to be in rusticated Thursday Trio, didn't catch the name cuz I ran back to my base because bro was flying and killing people. he was in j4 of the map.

ionic walrus
unkempt ermine
timber gazelle
#

admins pls

#

help me

#

hacker in x2 solo/duo/trio

brave auroraBOT
wanton widget
#

Anyway good luck with your shit servers and support and your cheater that you prefer not to ban and just close the tickets you ask to open

brave auroraBOT
livid linden
languid portal
#

the trio server eu monday the bps force wipe is today or did they already do it on thursday?

keen pasture
#

it was on the 6th, bp wipe is always on forcewipe which is the first thursday of every month

calm pumice
#

vpn

brave auroraBOT
ionic walrus
#

i just bought que skip how long until it working on my account ??

wintry basalt
harsh harbor
dusty yoke
#

admin

#

@neat totem are you here?

neat totem
#

Sup?

dusty yoke
#

i cannot place any bags in my base

#

Eu mondays server

inner vessel
#

how do i do !login

lament pewter
#

Hello. EU Trio. Nick ? ? Jordi ? ? Auto exchange fertilizer.

inner vessel
#

where do i do !login

harsh harbor
#

anywhere in discord

molten field
#

Is the Monday 2x US Vanilla a shared BP server? @harsh harbor

vague hedge
#

is it me or did Monday Trio server just die?

hazy lance
#

look like

#

monday dead

#

hey

#

anyone know what is going on?

#

@zinc monolith

neat totem
hazy lance
#

thx

atomic spire
#

we getting cheated onb

brave auroraBOT
atomic spire
#

full rage hacks

neat totem
wary trout
#

Any admin please help me in support?

#

I cant join ur server

#

@neat totem

neat totem
wary trout
#

I cant

neat totem
#

Why?

wary trout
#

I cant put steam id

#

Its not ban or something

#

Just need help to talk to someone

neat totem
#

What error do you get?

wary trout
#

I send Private i cant send here

#

doesnt let me

neat totem
wary trout
#

ok sent

neat totem
#

Are you using a VPN?

wary trout
#

No i dont

neat totem
wary trout
#

ok

alpine jay
#

need help monday trio glitchy .

#

boat will disappear and u site there

ionic walrus
#

when i load in im in outpost and i cant move or f1 kill and it says i have 0 health and hunger

gloomy isle
#

@zinc monolith

#

@livid linden

#

@buoyant shard

#

@covert herald

crystal pebble
#

Why

gloomy isle
#

@hazy sand

crystal pebble
#

There is no need to @ every single admin you can see in the list

gloomy isle
#

cheaters are playing, and admins don't give a fuck

brave auroraBOT
gloomy isle
#

I wrote, I have a video

#

no voy a registrar a través de steam

#

I will not register via steam

#

@livid linden

#

@livid linden

#

@livid linden

crystal pebble
#

Stop @ ing

#

If you want to report someone make a ticket like everyone else

livid linden
#

^

visual quail
#

@livid linden Your Ticket
#29806

livid linden
#

@visual quail ?

#

Please do not ping staff, if you submit a ticket please wait patiently on a response. The average response time is ~30 minutes

wintry basalt
brave auroraBOT
#

If you think that someone is cheating please use #🎫︱create-a-ticket or F7 report in game (F7 reports are not prioritized as much as making a ticket). If you have clear video evidence of someone cheating please create a ticket using #🎫︱create-a-ticket and include name of the suspected user, steam ID (if possible), what happened and all the evidence you have.

short crane
#

Eu Trio Thus all time get disc, admin ?

#

Time out all time

#

@buoyant shard

stable frost
#

eu trio thuresday disconnects all the time

short crane
#

@harsh harbor

stable frost
#

the server lag so much and have many problems since yesterday

eager estuary
#

Could somone reply to the ticket I made there's a guy hard cheating on the monday server

brave auroraBOT
trail saddle
#

We have a guy on the us trio monday wipe server that keeps making one acct after another when he gets banned for aimbotting...

brave auroraBOT
trail saddle
#

I can only make 1 ticket per hour and he comes back 10min later after he gets banned.

sly kettle
#

can i get an admin to watch someone near me? i cant report because even his name in game in just blank...

brave auroraBOT
queen echo
#

If you open

desert briar
#

after the server restart I can't connect it tells me "Disconnected: Kicked: Disallowed VPN / Proxy service" but i'm not using any of that, and i was playing normal before the reset

brave auroraBOT
visual cipher
#

help my game is bugging out whats happening
its not allowing me to send the photo of whats happening but im under the map everytime i spawn and it just makes my game bug
and im just floating under the map
on eu monday trio admin pls help

#

i wanna play but its just puting me under the map and im just floating

#

it somehow just got fixed

harsh harbor
rigid citrus
#

@harsh harbor
Tell me if you managed to track the cheater on the Ticket case
#29617 ?

brave auroraBOT
keen jolt
#

is the burning food going to be fixed this wipe?

high herald
#

need a admin to dm about stream sniping ❤️

#

being full stream snipped by a 6 man

#

@outer pasture CAN U HELP BUD

floral ibex
#

Hello, how can I become an admin, what checks do I need to pass, what is needed for this?

elfin lava
#

What time does 2x trio wipe

wintry basalt
keen jolt
#

I still need to know about burning food.

somber river
#

is EU trio monday sv up? Im getting Timed out

harsh harbor
keen jolt
#

all meat on the 2x s/d/t burns instantly

#

in fire/bbq/ camper

#

everyone asked about it in game, I guess nobody mentioned it you anyone here.

#

had to survive the whole wipe without any cooked meat lol

harsh harbor
#

tf

keen jolt
#

I saw at least a dozen people mention it in in game chat so I know it wasnt jsut us.

keen jolt
#

no I tired a bbq, and then also the cooker in the camper vehicle thing

#

I built a car to test it in a car lol

#

I was working fine before the server wiped saturday then saturday post wipe insta burn

#

people were even trolling people who asked in chat telling them that you had to be vip to not insta burn food

brave auroraBOT
keen jolt
#

🤣

crystal pebble
# keen jolt 🤣

Even the bot wants you to buy vip, Killa is looking into the food not turning into crisps

keen jolt
#

lol I already have VIP+ and my food still burns so...

crystal pebble
#

Frick

#

Not so p2w after all

keen jolt
#

we built near pumpkins and dealt with it

crystal pebble
#

Pumpkins are great too

red comet
#

We told people only VIP+ could cook food, but in reality we were all screwed lol

harsh harbor
#

but its fixed for now

keen jolt
#

also thank you.

#

next tim eIll report weird things since I assumed one of the 500 people online on saturday had already done it.

#

I have another question, we were not able to /claim twitch it said we wernt authorized to claim. but I did link my twitch account and it still shows linked when I go to the link page

harsh harbor
#

Twitch removed the auto follow route

#

So you gotta do it manually now

keen jolt
#

yeah it is followed. I unfollowed and re followed and will try again tonight when I get on.

frosty gate
#

can yall look at these tickets

harsh harbor
#

Legit 1 ticket currently pending

#

put in 30 seconds

#

u say it like we got 40 tickets

frosty gate
#

weve been reporting through the game itself

brave auroraBOT
frosty gate
#

im sorry killa does those not go to u guys

harsh harbor
frosty gate
#

i gotcha

#

im sorry killa

keen pasture
#

yeah f7s mainly for facepunch. they get spammed hard so not great for server admins to look in to

loud berry
#

anyone know how manys days it has to be from last gameban to play

harsh harbor
#

150

loud berry
#

ok

harsh harbor
#

Only allowed 1 account

loud berry
#

thank you

loud berry
brave auroraBOT
loud berry
#

yea it says steam auth denied he was banned 174 days ago

harsh harbor
#

He needs a new account you can't play on the gamebanned account XD

loud berry
#

ohh my fault

#

damn

#

is it like that for all servers

harsh harbor
#

Yes

loud berry
#

so he needs a new account completly to play any rust?

harsh harbor
#

If you are gamebanned you are banned from playing the game

#

Yes

alpine jay
#

KIlla if some1 got band from your server does his team at get band as well. Only because I reported a cheater last night he got band but team mate still on?

harsh harbor
#

Depends on if we think the team knew and if it was a manual ban or autoban

tall vector
#

Is there a way to fix claim twitch not linking/working for my account link. My twtich is connected with my steam account and my steam is on the correct account, Also all my other claims work fine.

brave auroraBOT
alpine jay
#

manual

#

had to know he friends with im

placid beacon
#

massive lag atm on us medium biweekly

neat totem
#

We don't have a Biweekly server, this is Rusticated

alpine jay
#

xaninha how is the guy that u band still on server

crystal pebble
ionic monolith
#

I linked discord how can i get my kit?

brave auroraBOT
runic lagoon
#

any admins able to come to bedwars solos atm

#

im not linking my steam account to your website but there is 2 lil kids in solo have been for the last hour but playin as a duo

brave auroraBOT
livid linden
#

To report a user you have to use our ticket system

runic lagoon
#

lmao

#

that useless

#

why do you need my steam info for me to report someone

brave auroraBOT
livid linden
#

You are logging in through steam

lofty shore
#

only 2 refund tokens per wipe or 2 regenrated over time?

latent snow
#

Hey is there any admin on? me and other people have been reporting this one guy who's camping a blindspot on outpost and killing people with ak that try to leave or come in, he's dies like twice and keeps coming back to grief

brave auroraBOT
latent snow
#

his name is djejen

#

and a bunch of letters

cloud seal
brave auroraBOT
#

You can verify your account to get access to perks by heading over to https://rusticated.com/link and following the instructions. View the perks you will gain directly on the website. If you're having issues please open a ticket #🎫︱create-a-ticket channel.

drifting badge
#

i have been banned on my main account like a month ago from eac and i didnt cheat and eac has not givin me any response from my appeal before i get on a rusticated server i would like to know if i will get banned for this i have just recently bought the game on an alt account and i have no further questions thank you

#

that doesnt help

wintry basalt
tender gale
#

Why i can't take discord and steam kit?

drifting badge
#

ok

wintry basalt
tender gale
#

Yes i did

#

Joined and linked

brave auroraBOT
wintry basalt
#

Make a ticket ig like the bot said

tender mango
#

there is a glitched scientist, you cant see him or shoot him but he shoots you

drifting badge
#

yes

#

@wintry basalt

#

thank you

wintry basalt
#

Np just wait for a staff member to help you out, don’t ping them tho

drifting badge
#

yeah ik

tender mango
#

yes

cloud seal
drifting badge
#

i created a ticket and the guy said i need to list my main account but he closed my ticket where do i list

patent ledge
#

um i got kicked from AU hapis server apparently for fly hacking ??? I don't even know how to hack!? also someone else got kicked for the same reasons and i saw them back on the server would it be and admin issue ? how ever though i am lagging in this server so might of been a mix up ??

brave auroraBOT
shadow knot
#

how do u claim the in game kits

crystal pebble
#

No need to worry

crystal pebble
keen jolt
#

can confirm hacky fix is working, was able to cook bear meat last night and no crisps.

brave auroraBOT
unreal mason
#

im banned from chat for 2 hours for using caps on accident wtf...

wintry basalt
#

automod

keen jolt
#

I got a warning that what I said was against the rules one day and I was just saying like hey <persons name> I gotchu trying to trade lol

livid linden
keen jolt
#

If the trade of for less racism and homophobia Is occasionally falsely flagged messages, I'll take it.

honest pecan
#

please do a rollback on rusticated us monday, due to the lag that has just occurred, my partner and I have just lost a fairly large loot, and like us many players lost their things, or at least do something

wintry basalt
#

there's a save every 10 mins, everyone lags

brave finch
#

were to do !login?

wintry basalt
brave auroraBOT
ancient escarp
#

i got banned from your rusticated sandbox creative server for no reason is there a way i can get this resolved

vast dune
#

Hello

#

looking for admin support regarding one of your servers

#

been down for an hour

harsh harbor
spiral drum
#

my friend was banned in US Main for no reason pls unban @sturdy iris

sturdy iris
#

i need resolve my ticket please

#

Ticket
#30049

harsh harbor
sturdy iris
#

thanks

vast dune
#

does rusticated eu main wipe at the same time as

#

trio thursday?

livid linden
#

@vast dune

vast dune
#

thank you!

harsh harbor
simple trail
#

why no choo choo

#

😢

shadow cosmos
#

choo choo bad

forest wing
#

1join

ashen ibex
#

is there an admin i can talk to for squad size abuse

neat totem
ionic walrus
brave auroraBOT
ionic walrus
#

he is legit flying around without getting flyhack violation and headshoting everything

neat totem
ionic walrus
#

does anyone know when eu trio thursday wipes_

#

like what hour

#

ik its today but idk the hour

#

@neat totem

cosmic swift
#

think

neat totem
somber pecan
#

When wipe EU TRO Thurs

brave auroraBOT
tulip belfry
#

Are u guys gonna fix the massive lagg spikes like every 5 minutes? Since forced wipe its like i have rubber band spanking me from behind. Ping is normal, other servers dont have this issue. I hear more people complaining about this. I like the server but its making me rage so hard. Do you know about this problem? Are u busy with this problem?

harsh harbor
#

Which server?

tulip belfry
#

well on the 2x thursday. But i wanted to try the monday last monday and have there the same problem

harsh harbor
#

Only thing I can think of is the ESO update

#

Facepunch has yet to finish fixing these issues

tulip belfry
#

Yeah my girlfriend is hosting with some one else role play server. She said something about a patch maybe

#

Okay. I played 2 days on rusty moose and didnt had 1 lagg spike so its maybe modded related?

harsh harbor
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Not really sure, ive seen a few people complain on and off. Our hosting has had ping issues the last week or so as well so not really easy to diagnose any issues atm

lament knot
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i have the same issues at the same moments

tulip belfry
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Okay, its nice that u guys are aware of it. Cuz i really like to play here and want to continue playing here ^^

harsh harbor
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If you are on EU currently the hosting has had 3 lag spikes the last 20 mins

tulip belfry
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yeah thats about right