#🆘︱support

1 messages · Page 6 of 1

livid linden
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But combined with other factors can constitute as harassment

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I gave you an answer for a single action with 0 outside factors

wicked pecan
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towering door camping tc griefing is fine then right since its just griefing?

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i dont want to get banned

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i play your servers a lot

livid linden
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^

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Just dont streamsnipe and harass users and you will be fine 🙂

wicked pecan
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but its allowed.

livid linden
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It can be a factor that goes into play into a harassment situation

wicked pecan
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but whats harassment

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wouldnt that just be text chat and voice chat based

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i mean "harassment" is the whole point of rust

livid linden
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I would beg to differ

wicked pecan
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to some players

livid linden
#

Harassment bans may include multiple different factors other than just text and voice

wicked pecan
#

such as?

livid linden
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We do not disclose all of the factors which may lead to punishments

wicked pecan
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it would help people not get harassed if you tell people you can be banned

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kinda just baiting out bans here

livid linden
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It is fairly common sense, nearly all large rust servers have some sort of harassment policy

wicked pecan
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the rules channel should show all the rules

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but harassment doesnt mean shit in rust

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for example i put over 100 landmines out side of a base last wipe

livid linden
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That is your personal opinion

wicked pecan
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would that be harassment?

livid linden
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Are you able to join other rusticated servers

misty anvil
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im going to try out now

livid linden
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Placing 100 landmines in itself would not result in a ban

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Again, it takes multiple factors and harassment bans are very situational and are not dealt out frequently

wicked pecan
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i also tc griefed towered

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talked a lot of shit

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they did the same to us

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so is that allowed?

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or only to people who arent streaming

livid linden
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If you continually followed a user from server to server with the intention of ruining their wipe and harassing them while streamsniping that could be a situation which a harassment ban

livid linden
wicked pecan
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okay so its fine to harass them on rusticated servers only?

livid linden
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Continual harassment can result in a ban

wicked pecan
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since i will be theree anyway for wipe

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so what you are saying i can do it on the mondays server since im not following them?

misty anvil
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Nat yes ive tested 2 more Rusticated servers and they still crash the game

livid linden
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Ex. Rustinity, Rustafied

misty anvil
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ima try out

livid linden
wicked pecan
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but i love harassing people in rust it makes it fun

livid linden
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You know harrassing users on rusticated can lead to a ban, you are risking it and have been warned

wicked pecan
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just wish there was a set of rules to follow that werent grey

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so i could play the way i enjoy

livid linden
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If you have any hardset rules then someone will just find a way to circumvent them

wicked pecan
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it just makes me scared to grief on the server if the bans are so situational

misty anvil
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Nat y ive just tested it out every server i join it crashes

livid linden
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I have played rust for 10,000 hours and have made a lot of enemies in that time. I have raided the same users dozens of times, griefed users a ton and never have received any sort of harassment ban on any server

livid linden
misty anvil
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sadly no

livid linden
# 
1. From the Library section, right-click on the game and select Properties from the menu.
2. Select the Local files tab and click the Verify integrity of game files... button.
3. Steam will verify the game's files - this process may take several minutes.
wicked pecan
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👍

misty anvil
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Damn sadly this is stil hapening

livid linden
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You can try to restart your pc, update your drivers, and if it's still happening you could try to reinstall rust

cerulean plaza
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Hi, ive been having problems loading base on the build server, it just keeps saying "loading base" but nothing is happening

velvet shell
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hacker on server

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just change his name to mine

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cant create ticket so what do i do

magic barn
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how do i see my stats on the leaderboard?

outer pasture
bronze elm
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yo i need an admin

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@everyone i need help

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@radiant kraken

outer pasture
obtuse elbow
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au creative not loading bases anyone know why?

harsh harbor
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are you getting any error?

obtuse elbow
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nope

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they just aint loading

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it just says downloading

harsh harbor
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Not sure then

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Should error if it fails

obtuse elbow
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its stuck downloading

harsh harbor
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Yea should timeout still if it doesn't download

obtuse elbow
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it just says build is downloading please wait

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ive waited 10 mins

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its happening to everyone else aswell

harsh harbor
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Not sure then

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Currently not home to look into it

obtuse elbow
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just cant load like anythin

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rip

viral latch
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do you have any rules against stream snipping?

bronze light
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Does the 2x trio have instant restock?

sour marsh
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i have a problem wit the Queue skip ticket can someone of the support help me?

harsh harbor
opal cloud
harsh harbor
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they just shy

opal cloud
hallow ember
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I need to speak to an admin, it's saying ive been banned from making a ticket

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im willing to answer any questions or concerns

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I would just like to please state my case and move on

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Its a permanent ban from teaming

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Killa?

harsh harbor
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If you are blocked from tickets it's due to you losing your privileges for a good reason

hallow ember
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I had a discrepancy with a past admin

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is there anyway im able to have one more chance or should I give up?

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killa?

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fair enough 🙂

pliant girder
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someone gets mad and turned on cheat on me i reported him but he is not getting banned

livid linden
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If you created a ticket you have to be patient

pliant girder
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i didn't

livid linden
pliant girder
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i don't have any proof i didnt know that his gonna turn up cheat on me

crystal pebble
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There is no need, proof is just a nice extra

livid linden
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^

pliant girder
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ok i opened it i hope this guy get banned

ember dagger
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YO admin?

onyx junco
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i need an admin to checck my ticket i made of a bug abuser shooting under the floor

frozen tangle
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I'm not able to enter vpn on the server, can you help me

warm socket
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eu monday trio server keeps timing out and restarting

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pls fix

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and i lost all the low grade in my inventory and in my chainsaw lol

gaunt gale
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geting dossed

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on 2x monday

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and one of them is def cheating

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any admins able to help like fast

outer pasture
gaunt gale
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dont have time i need it now bro]

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plkease

cloud seal
gaunt gale
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Too late we won

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but they was def sus

wooden pasture
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Im litterly sitting and playin bedwars and there are 2 people teaming

crystal pebble
wooden pasture
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cant remember my password

crystal pebble
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Unfortunately we can not assist you then

wooden pasture
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then its a fucket up system why cant you not just join the lobby and see that they are teaming

crystal pebble
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Minigames is a very complicated system. It's not a simple 'just join the lobby'. We will need you to create a ticket with proof

wooden pasture
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But if you join you see the proof with you own eyes

crystal pebble
storm rampart
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Imagine getting mad over mini games 💀💀💀

shadow cliff
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hello i need help

stray forum
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Can I get permission to connect with vpn?

crystal pebble
stray forum
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Ok good sir

outer pasture
ionic walrus
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what is this

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server dude is legit camping

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gas station

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while glitched into wall

neat totem
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?

ionic walrus
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and he is shotting through wall

neat totem
ionic walrus
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for 4 hours

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i even have clip

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if any of the admins

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watched it

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jesus

neat totem
ionic walrus
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so did

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they get banned?

livid linden
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You will recieve a response on your ticket

final olive
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i cant seem to find the person i am trying to report on the player list

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7656119931116634

lilac cedar
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where can i find a admin? some guy is being racist to us

cloud seal
small shadow
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Id like to thank you Nat for banning those guys 🙂

trim patrol
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hey

outer pasture
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What's up?

pallid pewter
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What time is wipe on eu trio Thursday London time?

crystal pebble
cerulean plaza
pallid adder
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does your trio and any another server expends slots or they are fixed?

granite remnant
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Can you add spam filter to the servers?

harsh harbor
queen heart
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1

small jewel
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can i speak to the server owner?

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my steam account got stolen and i come back to it being banned on multiple of yalls servers for cheating

livid linden
unique hill
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Cargo ship full glitched on us main

harsh harbor
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It's being looked into

marsh shell
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Getting banned with the reason 'Exceeding team limits' and we were only 3 thats shit and when i open an ticket ure telling me that ill get perma banned if i kept talking.

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i dont even know whos our 4th

marble tundra
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hey there, the game wont let me log in, up upgrading tech tree on rusticated us trio and it keeps kicking me everytime i load in

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"object reference not set to an instance of an object. at tech tree widget.unloockpunch.00000000'

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is the error code

molten umbra
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please someone review my ticket and hear me out

misty dagger
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i just got insided is that allowed?

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i crafted guns after grinding for a bit because of a bad start and he just straigt up kills me xd takes em changes code breaks bag and bps them all

snow mesa
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w admin @livid linden thanks for looking into my report and watching him much love <3

livid linden
livid linden
misty dagger
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damn shitty server

livid linden
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No official server has a rule against insiding

misty dagger
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bouta go join as many teams as possible and inside them all to get ppl to quit lol

livid linden
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It is rust, you are not meant to trust people

ionic walrus
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is there a report room in here?

cloud seal
small shadow
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Server keeps crashing for me

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I'm in Canada on the US minigame server

quartz maple
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@atomic crystal can u destroy somthing i placed wrong

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@buoyant shard

versed iron
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How to whitelist?

harsh harbor
quartz maple
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killa can u do it?

unkempt ermine
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No

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Whatever you placed you need to destroy

versed iron
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I would like to join the white list of foreign countries without VPN acceleration

harsh harbor
dusky skiff
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can someone help me figure out how to open a bunker

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im kinda new and confused

crystal pebble
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Try using youtube and looking for similar bunkers

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Also know that old videos of bunkers might not work

magic garnet
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how can i report a cheater code raider

unkempt ermine
spark lantern
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why is us main so laggy today?

nova portal
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Is there an admin in here

harsh harbor
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?

nova portal
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im on the EU 2x

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and i went to get in my mini

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and me and my friend glitched under the map and we lost his rockets

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is there a way u can grab them because we cant loot his body

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u there?

harsh harbor
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And see if a admin can look but if it went under the map it typically gets destroyed

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Unless it's under a foundation or something

rapid cosmos
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Killa when is the leaderboards going to have farming stats?

harsh harbor
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Soon leaderboards is getting a huge update

rapid cosmos
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We need it ASAP

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The hours in leaderboards should be taken out

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People using that to see if people are still on and off

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Got offlined 20 minutes after I logged and have bm premium

dusky forum
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yo 2x vanilla server down?

neat totem
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hamm I don't think it is

dusky forum
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got DC'd now its not on the list

neat totem
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Which server?

dusky forum
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2x vanilla

neat totem
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we have 4 2x vanilla servers

dusky forum
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whiped like yesterday

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thursday

neat totem
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eu/us mondays/thursdays

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eu or us?

dusky forum
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us

crystal pebble
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Issue is already being looked into and solved asap.

neat totem
flint geode
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yo your US NA vanilla rusticated main server is rubber banding for like 15 seconds every ~3 minutes ... didn't happen yesterday, didn't happen last wipe. Happens regardless of where you are in the map. (#28295)

harsh harbor
flint geode
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Yes!

harsh harbor
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Yea I believe its a spectrum issue

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Only seeing it on spectrum users

flint geode
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Weird -- I'm able to do other things (constant ping test, network speed test) during the spikes. Would make sense though as I didn't have any problems yesterday or the entire last wipe.

flint geode
harsh harbor
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From speaking with the hosting it seems to be on spectrums side, they are still going to try to see if they can change anything

winged prawn
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Can we get VPN whitelist until its resolved?

harsh harbor
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Create a ticket asking for a whitelist as long as you have more then 500 hours should be fine to get whitelisted

winged prawn
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Ok cool, thanks.

frozen turtle
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where do i "!login", like in which channel or website

keen pasture
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here is fine

ashen fjord
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Can someone mute this Evo kid in trio thurs, hes spamming N bombs left and right... shits annoying

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2edgy4me

livid linden
pine pasture
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anyone admin able to help with something?

neat totem
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Sup?

pine pasture
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Hey! thanks for that i was dealing with that all day! on the eu server... it is unreal and so hard to clip when they are actually teaming so easy to keep code locks clean and just stay in discord.. thank you thou

opal rivet
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Het i cant join the eu main its not showing in the launcher

harsh harbor
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Then for some reason u cant reach the server

opal rivet
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Weird my nephew is playing

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And hes not more then 30km away

harsh harbor
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Hmm not sure, if you have more then 500 hours in rust feel free to make a ticket for a VPN and u can try that

opal rivet
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You need 500 hours?

harsh harbor
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For a VPN on our servers yes

opal rivet
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Oh

faint hamlet
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Hey I was wondering If I can play these servers with a game ban a account for 80 days

harsh harbor
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No

faint hamlet
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Ok

sterile crest
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does 2x s olo/duo/trio wipe tmr?

harsh harbor
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no?

sterile crest
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oh wth

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someone in chat siad it did

harsh harbor
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wiped today

sterile crest
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someone said it's wiping again cuz of a glitch

harsh harbor
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Well its not

keen pasture
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if someone tells you something in rust its probably like 99% bs

naive herald
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why cant i claim my twitch kit

crystal pebble
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Not just linked

sweet bobcat
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this dude at outpost keeps coming back and using the exchange machine and its painfully obvious hes scripting

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he stands in the same spot for 4 hours at a time in the corner where nobody can push him

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he gets all the inventory the second its available

primal tundra
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Hello I bought all the kits for the trio us x2 and didnt got anything

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I opened a ticket with proof please answer my ticket

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Ticket number #28369

vestal oak
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So apparently admins here will share clips now with the players they banned? That's fantastic. Great job guys

sudden oriole
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So you can have a vacban and play on rusticated but cant with a serv ban 1 year + ? im confused

sweet bobcat
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yeah?

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if theyve never cheat at the game I dont see why they should be banned

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cheated*

sudden oriole
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In the rule it said 1 gameban is allowed but a serv ban u cant

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im just confused

neat totem
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What?

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You can't have a gameban that is not longer than 150 days

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That's it

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And you can have only 1

sudden oriole
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because of the 1 year ban

neat totem
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150 days

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not 1 year

sudden oriole
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the ban i got 150 ago

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was because i got ban sept 2021

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on survivor serv

neat totem
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We only care about game bans, not server bans

sudden oriole
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but its a serv ban

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i never got game ban

neat totem
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then you're fine to play

sudden oriole
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well my unban request has been denied cuz I had a server ban from a year go

neat totem
#

Read what Nat said again

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That's not what he said

sudden oriole
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partnered server?

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its not a game ban

neat totem
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You were banned 2 months ago

sudden oriole
#

hu

neat totem
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in that account

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in Rustinity

sudden oriole
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man

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plz

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chek the last time the account open rust

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6 dec 2021

neat totem
sudden oriole
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bobby or anna?

neat totem
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Both

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You were banned in both accounts

sudden oriole
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2 month ago

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?

neat totem
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yes

sudden oriole
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for the last 4 months i only play rusticated cuz i chek the rule

neat totem
#

Let me repeat everything again: your account named "Anna" was banned 2 months ago in Rustinity, due to that you're not welcomed to play in our servers

broken rock
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maybe he tried to connect himself to the server and the ban got activated?

sudden oriole
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i got ban on rustinity long time before that

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i remember september 2021 i got ban on survivor and then rustinity ban me because of this ban

neat totem
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Then you started played in another account

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And you were banned 2 months ago for cheating in Rustinity

sudden oriole
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cant u see the h played on rustinity in the past 10 months?

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its a big 0h i got ban in sept or octb

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maybe i try to load in and it show 2 months because of that

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but u can chek i got perm 1 year ago it does not make sens

neat totem
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Your appeal was denied, end of the story, try to appeal again in 90 days

sudden oriole
#

back to cheating facepunch it is

neat totem
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Have fun!

sudden oriole
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so the timer reset today with my new ban

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thats fun

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endless ban line

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i have 1 mor question?

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if go make a ticket on rustinity and got proof that my ban is more than 150 day can i get unban or im losing my time

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if i

tight sage
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can someonme please looking into my ticket?

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people cheating hard on Trio 2x server lol

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farming for cheaters and they not banned yet

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they following me everywhere

sweet bobcat
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admins in this server fucking suck sometimes

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this dude misunderstood my ticket and closed it

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thanks nat

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apprciate the hour wait

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for nothign

livid linden
# sweet bobcat this dude misunderstood my ticket and closed it

Heya! When creating a ticket please include all information you have regarding the situation so we are able to properly assist you. I have reopened your ticket and you can add anything you wish to the ticket. In the future please ensure you fully explain your situation in detail when creating the ticket so we are able to assist with your issue

tight sage
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yep lool made a ticket like 4h ago still no reply

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making a server and not even care when people cheating on it

sweet bobcat
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Thanks @livid linden for reopening the ticket and giving me a chance to speak. Even though I don't think a solution to the problem was found, I appreciate the effort, sorry for being difficult.

livid linden
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No worries, I do understand your frustration with the situation, but unfortunately it is something that just is not able to be reliably moderated. Other servers will tell you the same, hopefully facepunch can take a stance on the situation and implement some form of change that would prevent this issue

humble hare
#

where do I type /login at?

livid linden
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You are able to type it in any channel

humble hare
#

thank

tight sage
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why is he not banned yet

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i dont get it

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taking brad and getting killed by the same cheater

rugged iris
#

wont let me fucking make a ticket

mild void
#

got people teaming over three on the trio server

livid linden
tawdry sinew
#

Are the animals supposed to be frozen on trio 2x? They've been like this for the past 4-5 wipes. Same with scientists.

harsh harbor
#

Yea as due to a rust bug will fix when I move the server to a new machine within the week or so

tawdry sinew
#

alright thanks

nova socket
#

what is the group limit of eu 2x vanilla monday and thursday

frozen wharf
#

Evening are you able to help?

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any admin

neat totem
#

Sup?

neat totem
thorn moat
#

Why can I not save my build in sandbox?

dusty elk
#

blatant cheater on US 2x trio

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@buoyant shard @hazy sand @livid linden

livid linden
#

no need to ping staff and post evidence here, you can add it to your ticket 🙂

dusty elk
#

srry for spamming u it's just someone was asking about this guy 2 hours ago

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maybe longer, so he's been at large for a while

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(not large rig)

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more in a menacing the server type of way

livid linden
#

No one put in a ticket for this user 2 hours ago

dusty elk
#

dang unlucky

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he got us

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well i submitted one

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hopefully one of the admin daddys can take a look

dusty elk
#

we got another blatant cheater

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pls ban

harsh harbor
storm helm
#

Can someone tell me how long it will take for my queue skip to arrive on my account?

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@buoyant shard @livid linden @supple shoal can u guys tell me how long it takes for me to receive my queue skip?

harsh harbor
#

Its instant

storm helm
#

it doesnt work for me but i paid my money

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normally it works instant yes, this time it doenst

harsh harbor
#

Then you must have did something wrong, wrong server or steam account

storm helm
#

how long does it take to get an answer to the ticket?

harsh harbor
#

As long as it takes 😛

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Typically within 20 mins

storm helm
#

alright

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it did give me the message that said your package will be ready or something

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Killa, can it be that i accidently bought a subscription and not a one time payment?

placid heath
#

Exactly the same thing happened to a friend, he bought the skip for eu trio monday and it doesn't even appear on the shopping list. I write for him because he doesn't know English

gleaming pilot
#

Can someone kick the kids shooting people at outpost through a foundation? On EU 2x Vanilla Monday?

#

Its so boring

storm helm
#

@placid heath oh What did he do?

placid heath
#

He simply paid, they deducted the money and the purchase does not appear in the account of the rusticated page

storm helm
#

so theres nothing to do about it?

harsh harbor
#

I'll try to see from my phone currently at dinner

storm helm
#

thank you!

modest sandal
#

Can someone tell me how to play rusticated servers with geforce now as it classes it as a vpn

reef sky
#

Hi support team,

I messed up and bought a VIP account to the wrong server (US instead of EU), can you help me to transfer it?

harsh harbor
#

Please make a ticket and we can take a look

reef sky
winged tide
#

i wanna make a ticket

mild raft
#

JackThaRipper Trio mondays is cheating account is 5 days old has 30 hours and is trippling me back to back to back and knows where im at 24/7

past zealot
#

i have cheater report

mild raft
#

pleaseee do something adminssss

neat totem
unique quail
#

hes desyncing and shooting through walls

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trippling while falling

livid linden
unique quail
#

smd bruh ban him

livid linden
#

Dont call users out in discord, create a ticket instead as they may see your discord message and toggle off

unique quail
#

its a cheater he doesnt even have a braincell

livid linden
#

Also I see you have been calling him out in chat, please do not do this as this allows them the chance to toggle off prior to our investigation

unique quail
#

no i will continue doing it

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jk

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i gotchu

sly flax
#

I just got a message saying "Hello there! we are Rusticated administrators and we have had multiple reports of you Cheating. we need to hop into Rusticated admin voice call do you consent to a echo check. if you do not this may result in a Ban from all Rusticated Servers." Anyone know if this is legit or not?

ionic walrus
#

Report @ionic walrus he’s pretending to be a admin

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he’s trying to steal your info

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@buoyant shard

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@covert herald

ionic walrus
ionic walrus
#

@The Educational Nudist

unkempt ermine
untold grove
#

How often do you guys look at tickets?

keen pasture
#

Depends how many we've got and how many of us are available. We get through them as fast as we can

unkempt scarab
#

i need help

unkempt ermine
elder bison
drowsy hazel
#

When wipe trio 27/09 plz??

ionic walrus
#

есть кто в клан набирает людей? мне 17, 750ч в расте

tidal solstice
#

Hello guys, what will happen to EU Hardcore Long? Are you keeping it, changing it or leaving it?

harsh harbor
tidal solstice
#

@harsh harbor Good. Maybe the size will be different according to Facepunch plans with hardcore servers but I am grateful for your decision because I don't want to play with softcore assistants anymore.

crystal pebble
valid wagon
#

is there an AFK timer ?

#

if so, how long is it ?

harsh harbor
#

No

gentle flint
#

hello is it possible to get my loot back because the server lagged for 10 seconds and my mini stoped working and someone looted my body when i crashed.

valid wagon
gentle flint
#

ik

#

but atleast a roolback this happend 10 times in the same 2 days now

#

like 4 minis lost to this now

valid wagon
harsh harbor
green lava
#

hello how can i report a cheater ?

topaz crow
#

any admin to contact with?

flint maple
#

any admin to contact with?

livid linden
manic onyx
#

yo i reported someone in game pls can u check him if hes a cheater because we know that he is %100

lament coral
#

how do i connect my discord to the game so i can get discord kit

manic onyx
lament coral
#

thank you

haughty sparrow
#

I’m trying to load into rusticated server creative and it’s not letting me join

#

It just says authenticating with steam

unkempt ermine
#

well its a problem with steam

#

maybe go offline and online on steam and verify your files

#

that could help in some way

haughty sparrow
#

Would it be because I’m game-banned from when my account got stolen?

#

I’m just looking for a server I can play with my friend right now none seem to work

night siren
#

is website down?

harsh harbor
night siren
#

weird it keeps timing out for me

#

and my internet is fine

#

i keep getting that

#

says an unknown error occurred on the website

#

im just trying to get vip

harsh harbor
#

weird

night siren
#

same thing

harsh harbor
#

Does a VPN work?

#

Any ad blockers?

night siren
#

using google

#

not using a vpn

harsh harbor
#

then refresh the page

#

and send a screenshot of the network tab

night siren
#

alright one sec

#

do you want me to post it in here?

harsh harbor
night siren
harsh harbor
#

Are you using http or https?

night siren
#

https

craggy marsh
#

i logged into my steam acc and discord acc on 2x solo duo trio and it doesnt let me redeem the kits

harsh harbor
craggy marsh
#

dont worl

#

work

harsh harbor
#

type it here...

night siren
#

nothing is working ill just try later i guess

#

normally it works

harsh harbor
#

weird

night siren
#

would i be able to just send you the money and you get me vip lol

harsh harbor
#

Preferable not, maybe try a vpn

#

I purged the website cache maybe try now

#

idk

heavy oyster
#

So why aren’t the kits working?

spare cove
#

kits arent working

#

L server

keen pasture
#

2x trio? if so looks like something is caught up on it. I let the owners know and they'll be looking in to it when they're available. Nothing I was able to do freed it up unfortunately so it's likely a deeper issue where they'll need to reconnect something. Apologies for the inconvenience.

crystal grotto
#

Do I have to relog to get discord kit on 2x modded trio ?

#

@here

ocean pendant
#

Already link and its dosent let me claim do i have to do something else ?

#

When i try to claim it it say u dont have permisions have u link your account

crystal grotto
#

relogging doesn't help either

keen pasture
#

Something is currently broken with it, I've let the owner know and they'll have a look when they're free. Sorry for the inconvenience

crystal grotto
#

alright, Thank you @keen pasture

keen pasture
#

Np, hopefully won't be too much longer but I don't have an ETA unfortunately.

ruby shale
#

Load Plot isn't working on AU Sandbox server

#

just very slow it seems

amber harbor
#

@keen pasture AU Sandbox server is not working it wont load plots

keen pasture
amber harbor
#

ok

#

thank u man

keen pasture
#

Np 👍

uncut bluff
#

yo taco man

#

@keen pasture

#

@outer pasture

#

yo mike

outer pasture
#

Yes?

uncut bluff
#

check dms

#

couldnt add pic to ticket

outer pasture
#

Already banned thanks

uncut bluff
#

whats his cords i wanna raid

livid linden
#

we dont give out cords

clever stag
#

can you guys ban the cheaters teamate on 2x trio

#

he just killed me and climbed up my base like he was spider man lmao

harsh harbor
#

He is banned

clever stag
#

the teamate?

#

and is there anything you can do about the shit i lsot to him

elfin carbon
#

hello

#

someone spawned in a million large furnaces

#

and it's leaving everyone on 1fps

#

on rusticated au creative

#

please get rid of those fucking losers

earnest kayak
#

This guy just got banned on the floor

#

but can his teammates also get banned?

#

@south pine

#

@harsh harbor

exotic pivot
#

@harsh harbor @nova thorn I was banned but i diddn't do anything...

#

Can you check please&

spare slate
#

Hello admin of the server. You banned my friend CocoBear14 for nothing. Could you please review his application ticket?

#

@harsh harbor

#

@covert herald

#

@supple shoal

#

@livid linden

gleaming pilot
#

Did you get banned at the vending machine?

exotic pivot
#

nope

#

i was just standing in the bush because it was night time

karmic mauve
#

I got banned just now for no reason, also.

#

I have just switched the location of Rust on my drive from my old HDD, over to my SDD... Seems likely to be related to why i got banned.

knotty pendant
#

i got banned too

covert herald
#

@karmic mauve what does it say

knotty pendant
#

i got vac and un vac

#

for 5 mins]

covert herald
#

Wrong game

#

Vac isn’t in rust

knotty pendant
#

and now im banned on rusticated

#

game banned

covert herald
#

You were gsmebanned and then un gsmebanned?

knotty pendant
#

yes

#

like fr

#

no joke

karmic mauve
#

@covert herald It says Banned: Hacking

#

#63573

tranquil sage
#

Hey i got gamebanned and then it has been removed withing 5 minutes from my profile, but the server still doesnt let me play (trio monday) here is my steam id:76561198195024257

wooden lagoon
#

Why can't i enter rusticated servers?

ionic walrus
#

his steam id is 76561198277126015

wooden lagoon
#

tf to do if i cant enter ??

ionic walrus
#

i can't send screenshots here but if u got to rust discord and then news there is the problem there

somber river
#

I also got banned for hacking for no reason like

#

wtf xddddd

#

when I bought also to skip queue, genius

ionic walrus
#

do you have amd gpu ?

somber river
#

no

#

nvidia

ionic walrus
#

and you got gamebanned?

somber river
#

yep

ionic walrus
#

did it get removed?

somber river
#

no

ionic walrus
#

then you were cheating xd

#

cuz facepunch and eac removed all false bans and my friend is unbanned already

somber river
#

xD

#

I am a pro valorant player, I stream on twitch too, so

#

it has no sense

ionic walrus
#

pro valorant player? daumn

#

never heard abt u

somber river
#

In spain I mean

covert herald
#

I think a lot of people were false banned or something

somber river
#

I am spanish

#

xD

ionic walrus
covert herald
#

And I’m not home atm

ionic walrus
#

and the bans got removed

covert herald
#

In like 2 hrs I will be

ionic walrus
#

you dont have anyone else to remove them=?

#

bruh 2 hours

somber river
#

2 hours and I have to leave home in 1h :(((

ionic walrus
#

just more worth switching

covert herald
#

Dunno if everyone’s asleep atm I’m pming them

ionic walrus
#

bruh

#

dont you have acess to console or sum

covert herald
#

On my phone?

spare slate
#

My drag was thrown into the ban , although he was just running around the house

ionic walrus
spare slate
#

@covert herald

somber river
#

steam sent me a message that banned be incorrectly and I can access again to rust

#

but I cant enter to the server

#

xd

outer pasture
#

I am looking into it now please be patient

ionic walrus
#

yey

spare slate
#

what should he do in such a situation if the ban was issued just like that

outer pasture
#

Make a ticket

covert herald
#

Weird they were all manual bans

#

And then unbans

ionic walrus
#

how is it weird

#

it was a rust update error

#

they say it was cuz of amd gpus or sum idk

tiny spade
ionic walrus
#

Rust put out an official statement

outer pasture
#

I understand we are going through them now

ionic walrus
#

ok ty

covert herald
#

Yeah I’m unbanning lol

#

We are

ionic walrus
#

I made an ticket

stoic summit
#

Thanks Jacob

spare slate
#

this is a team

covert herald
#

I think we got everyone

#

If you got false banned make a ticket

tranquil sage
#

im never playing on this server again...

heavy oyster
#

Are the kits fixed.

upper sundial
#

AU creative down

#

apparently needs updating..?

prisma kite
#

i tried to connect and it says BANNED HACKING 63562

heavy oyster
#

Make a ticket Kenny

#

As long as you actually didn’t hack they’ll unban you

neat totem
#

Please create a ticket

strange sedge
#

I just had the same

neat totem
strange sedge
#

ah nice

#

I had same got unbanned within 30 minutes

#

but rusticated still has the ban registered seperately i guess

outer pasture
crude pivot
#

does the single player server on ?

outer pasture
#

I know many peoples bans were just fixed

spare slate
#

thank you guys

ionic walrus
#

for some reason

#

he tries to connect by ip and he cant

outer pasture
#

Have them make a ticket so we can take a look.

wooden lagoon
#

@outer pasture check my ticket bro

#

Shawerma

ionic walrus
#

each temporary cooldown

ionic walrus
#

you cant connect to au sandbox

#

says there is an error with a server update

outer pasture
sonic dock
#

Rusticated US trio mondays heli hasnt spawned for 8 hours ??

modest sandal
#

It says I'm banned for the reason of P2W Garbage servers on US Monday 2x and have no clue what that means

neat totem
#

Please keep it in the ticket

grizzled tartan
#

can i ask when is force wipe ?

winged stag
#

now he is sun pahin painajainen

crystal pebble
#

Keep it in the ticket

winged stag
#

(((

#

sorry

white fern
#

wtf does it mean when i try to load into a server and it disconnects me and says EAC: Client Integrity Violation

urban finch
#

how do i report cheating

#

?

strong condor
#

/login

sour goblet
#

Can an authorized person check the ticket please

manic onyx
#

yo i send a ticket about they are breaking trio rules. check that out. Your Ticket
#28666

manic onyx
#

can someone check the ticket yet?

sly temple
#

( Trio eu mondays )

meager dove
#

hello i was playing on rusticated solo duo trio on community servers and the whole server just crashed and my trio was all done and quit the game. Still hasnt come back online yet.

burnt rain
#

What is client integrity violation

vast dune
#

rusticated EU trio crashed

outer pasture
#

It should come right back

pulsar hollow
#

Is there a way I can check the status on my VIP

covert herald
#

Should be on the website

shut fiber
#

many people have been suspecting AOT minty on the us trio monday wipe for cheating

covert herald
#

Ticket

livid linden
#

Tickets allow our administrative team to look into the user, creating an F7 report is a report sent to facepunch, not us

unreal lava
#

how do i make a ticket i dont have perms to it says

twilit harbor
unreal lava
#

thank you!

ionic walrus
#

yo guys
does anyone know what tijme today
that the thursday wipe trio eu wipes?

neat totem
deft oriole
#

Why are the EU servers hosted in the US? 👀

harsh harbor
#

Ping is inaccurate until you are on the server

deft oriole
#

Alright, interesting - since the IP range they have is US based I figured the servers would be hosted there too. But I see Tempest also offers servers in London

#

We've been playing on the EU Hardcore server but it's been having weird rubberbanding a lot and sometimes kicks everyone out. Not just limited to one person, but to everyone in our group at the exact same time. Doesn't matter where they connect from

harsh harbor
deft oriole
harsh harbor
#

Honestly not sure been on vacation last I heard they been working on it for weeks lol

deft oriole
#

Ouch that doesn't give much hope 😄 hope they sort it out

dusty elk
#

Map voting channels are ambiguous. I want to vote for US 2x trio, is that us-trio-thurs or us-2x-thurs? Because the server only wipes on Tue and Sat

#

There is no way they're both 4k in size, that's way too big. Remove launch site

cosmic swift
#

how do i apply for discord mod

deft oriole
#

kek

#

nice bio bro, already breaking rule #1 🍿

cosmic swift
deft oriole
#

You're the one that wants to be a Discord mod 🙂 perhaps you can figure out where to find the rules

cosmic swift
#

i stand behind my believes and i will if needed disrespect people with other believes

crystal pebble
vast dune
#

eu trio crashed

vagrant citrus
hard oracle
#

trio crashed

vagrant citrus
#

gonna fix or no?

#

Oh i see thx

neat totem
crimson parrot
#

eu trio thursday wipe, why dosnt oilrig spawn?

neat totem
#

Because the server crashed a bit ago, it takes like 15/20 mins for it to respawn

crimson parrot
#

should maybe look into it nothing is happening

#

its like 30 mins since the crash now

livid linden
#

It automatically spawns and is dependent on multiple factors the largest being if a user is ratting on the rig preventing it from respawning

deft oriole
#

perhaps someone got in the vents before it spawned 😉

#

and now it won't spawn

livid linden
#

If they are logged out it doesn't matter

sage osprey
#

i have high ping

#

i need to use vpn

#

is there whitelist in this server?

neat totem
proud hinge
#

i have the weirdest bug if anyone can help me fix it it would be great. Basically anytime i try to load into rusticated trio monday or thursday i crash once i get to my last few prefabs in warming prefabs. Thing is if i join ukn for example beforehand and then load into rusticated trio it loads in fine. weirdest glitch ever it makes me load into ukn before i can log in everyday its just annoying

deft oriole
proud hinge
#

yea

#

is that why LMAO

indigo blaze
#

admin

neat totem
#

Sup?

indigo blaze
#

hi, we are playing the rusticated EU 2x and we just bought a mini but it despawned seconds after because someone bought a scrap heli

#

could you do anything about this

neat totem
#

I'm sorry but I can't

indigo blaze
#

okay thankyou

deft oriole
lavish oyster
#

hello, i dont speak very english but i was banned on rusticated mini games bedwars, can i get help to speak whit any admin ?

cloud seal
lavish oyster
winged prawn
#

Is Spectrum still having issues?

plain bough
#

so my base for raided and its just not making any sense and i need an admin asap

neat totem
#

Sup?

plain bough
#

so my base was completely closed off and they destroyed a wall and idk if they no clipped or something but there is literally no way they got to core all my garage doors are closed and everything

#

idk if i can screenshare or something

#

@neat totem

neat totem
#

It's not possible for a cheater to noclip and steal your loot

plain bough
#

people no clip in rust all the time

neat totem
#

but they can't take loot while noclipping

plain bough
#

it just doesnt make sense because none of my walls are touched or anything only my tc door is touched

neat totem
#

Maybe you got insided

plain bough
#

no because my duo was at work with me all day lmao and we live together

neat totem
#

Then someone raided you

plain bough
#

but how i dont think you understand what im saying

neat totem
#

maybe he raided your wall and sealed it back, idk

plain bough
#

so how did he get into the loot rooms without blowing anything up?

ionic walrus
#

hello i have an eror could not download level: rustmaps_.................... cannot resolve destination host

graceful yacht
#

hello

#

i got block from ticket

ionic walrus
#

I got doxed and the guy is threatening me with gay oral sex

thin shard
#

its me im the doxxer

#

how do i verufy

crystal venture
#

whats the max team limit on the rusticated eu 2x vanilla thursday

crystal pebble
blissful trout
#

can you get a admin on 2x thursday to watch user: tia

#

has 30 hours and has tripled everyone he comes in contact with

neat totem
tacit aurora
#

can you report racism if i have it clipped?

harsh harbor
royal epoch
#

i bought queue skip like 3 hours ago and still cant get past queue

harsh harbor
delicate patio
#

Way to disable creative menu UI ?

keen pasture
#

or i think the command /plotsui works

dull umbra
#

@harsh harbor

#

please check ticket for thursday wipe

pallid grotto
#

im stuck

#

like i got glitched into a spot

#

can i get brought out

#

on rusticated us medium

cloud seal
pallid grotto
#

no i fix

deft oriole
#

Any admin around that I can have a quick chat with? I found a vulnerability that could benefit from having a chat instead of just opening a ticket 🙂

cloud seal
deft oriole
#

alright, then just ignore it 😉

#

just know there are people actively exploiting it on your servers

keen pasture
#

i mean a ticket is literally a way to talk directly to us, our site links through everything on our servers so its way better for us all all our tools are there. plus everythings logged which is why we dont offer dm support, tickets are basically dms but with extra functionality for us. private and the easiest method for us to look in to stuff

deft oriole
#

You're also all on this Discord. I don't feel comfortable leaving my private information in your registration system. Also this might benefit from a back-and-forth that is hard to achieve with a slow ticket system.

#

It's okay tho, I'll happily ignore it then and play somewhere else - because I rather not cheat

keen pasture
#

tickets are back and forth, and your information isn't left anywhere on our system. signing in through steam confirms your the account owner on their servers and sends us a unique identifier back to confirm. all we have access to is that key which is just confirmation for that one sign in and useless for anything else, and whatever else is public on your steam, like steam id. Though if its that much of an issue i do understand some people are more weary of that kind of thing. I'm not exactly in a position to do much with the servers but if its really important @cloud seal can probably get a short version from you in dms to check in to it. we arent really encouraged to work through dms though for security reasons. dont want admins doing shady shit

deft oriole
#

Gotcha - well up to y'all 🙂 now there's players doing shady shit 😄

keen pasture
#

well that much is nothing new, but you can try to dm him if theyre open and he can check in to it

brisk tinsel
#

what is a vac ban exactly? and if someone has a vac ban are they allowed to play on these servers?

unkempt ermine
#

You can get a VAC ban from cheating on 2 games that are made by Valve. If you do get caught playing with cheats on those games which are CS:GO and Team Fortress 2, you will be given a VAC ban. We do not bring attention to VAC bans. We only care about Rust game bans and if someone is caught having a game ban or multiple game bans on Rust, they will get removed from our servers and many others.

brisk tinsel
#

helpful thank you

ionic walrus
#

is it posible to get vpn white listed?

unkempt ermine
#

We will help you out when you make a ticket

eager forge
#

any admins on?

wary pelican
#

please admin look at tickets , someone is blatantly ESP ing

#

Vanilla 2x EU

eager forge
#

also made a ticket hes pretty blatant

harsh harbor
#

We do tickets in order

eager forge
#

well he got slugged in the head for his ak kit and i think hes logged xD

winged hound
#

kid in rusticated us trio thurs being racist as hell

#

cant post screenshot here but yeahy

neat totem
winged hound
#

i posted it in random, ticket would get pushed back plus its an easy glance. hope thats cool

neat totem
#

I've dealt with it, next time please open a ticket, it's always faster and easier for us :)

calm forum
#

guys teaming in my game

neat totem
grand wing
#

how about you unban me. my friend wants me to play a wipe with him

vocal pagoda
grand wing
#

"you have been blocked from creating tickets"

neat totem
#

What's your steam id?

vocal pagoda
#

@neat totemme?

grand wing
neat totem
grand wing
#

rip

vocal pagoda
#

@neat totemhow can i get vpn permission?

neat totem
neat totem
grand wing
#

why no?

neat totem
#

You were blocked for a reason

grand wing
#

rip my friend wanted me to try idrc

vocal pagoda
#

@neat totemhow much should i wait?

neat totem
#

For what?

vocal pagoda
#

vpn permission

#

noone answer me

neat totem
#

It's pretty quick

#

Have you created a ticket?

vocal pagoda
neat totem
#

You need to press that link

#

This link

#

And create a ticket

vocal pagoda
civic pawn
#

is the 2x thursday server down?

#

no matter what i do it wont show up for me in the server list and i cant connect to it

grizzled tartan
#

please i need info when its the freaking force wipe

civic pawn
#

force wipe is on october 6

neat totem
civic pawn
neat totem
#

No worries, have fun!

grizzled tartan
#

really ?

neat totem
#

Yeah, it's in 6 days

grizzled tartan
#

oh

#

i thought it was tommorow

neat totem
#

It's always in the first thursday of the month

willow dagger
#

is thursday trio still down?, i keep getting errors but in disc it says 333/350

neat totem
#

Hamm it's not down

#

What error do you get?

willow dagger
#

keeps trying to negotiate connection, then it times out and disconnects and says EAC 1/2

neat totem
#

Try to verify your game files

willow dagger
#

ok thanks

deft wharf
#

but on a diff server

#

so eac servers might be down (?)

crystal pebble
#

There is something going on yeah

willow dagger
#

understandable

crystal pebble
#

Havent heard anything from fp but definitely something going on

cloud talon
#

we are getting raid and we all cant connect

crystal pebble
#

You could try verifying gamefiles, but I'm not sure if there is a major underlying issue that verifying wont solve

#

FP is now looking into it though

willow dagger
#

yeh i think you're right, verifying hasnt been the issue

woven star
#

I can no longer connect

harsh harbor
willow dagger
#

working now

heady orbit
#

admin

barren torrent
#

Thanks for the fast response on my ticket "Bat" keep up the great work

pulsar elm
#

why am i banned on the sandbox server?

#

doesnt say a reason

#

just says 'banned'

crystal pebble
cunning wolf
#

how long do tickets take for a response normally? not trying to be annoying just wondering

mint cypress
#

how can i report players?

#

why are they not doing anything against fucking cheaters

harsh harbor
harsh harbor
ionic walrus
#

my twitch wont claim

#

and it says its linked on the site...

crystal pebble
#

Make sure you are actually following the Twitch

ionic walrus
#

i am

crystal pebble
#

Just being linked isn't sufficient

ionic walrus
#

i need a request to unlink or smth

#

then im gonna relink

mint cypress
#

i need to follow there twitch to report?

crystal pebble
#

No?

#

I was talking to Salem

crystal pebble
ionic walrus
#

yo

#

@crystal pebble my unlink request is waiting for approval

cunning wolf
sharp jewel
#

2x trio is lagging really bad

coarse nimbus
#

i need a admin ppl teaming at my base camping

cloud seal
deft bison
#

Theirs a group of cheaters on Rusticated Medium and i have put in 2 tickets about them and nothing yet i have some proof and its not just hackusating

tawdry sinew
#

yo

#

my steam group kit isn't working all of a sudden

#

right after server restart so may be that has something to do with it

empty brook
#

Someone can give me a ban on the server, I don't want to play on this shit. It is desirable that I would not be allowed here.

#

@livid linden @supple shoal @unkempt ermine

#

shit server?

#

@livid linden @supple shoal @unkempt ermine

unkempt ermine
#

dont ping staff

short tide
#

can I play on your guys official server but I have a eac game banned

neat totem
#

As long as it is only one and it's older than 150 days, sure

short tide
#

damnit man

#

fuck

short tide
neat totem
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The ban

jade steeple
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yo so i just got raided by hackers with a admin that was "looking in to it". and now they took everything and left

neat totem
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I mean, if I have no evidence to ban them how can I ban them?

crystal pebble
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Remember saying this?

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Have some respect, weirdo

south isle
crystal pebble
south isle
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I'm sick of it. You might have to step up to the plate

harsh harbor
crystal pebble
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💀

south isle
unkempt ermine
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what color is your m39

swift meadow
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One message removed from a suspended account.

unkempt ermine
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hi

swift meadow
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One message removed from a suspended account.

unkempt ermine
swift meadow
#

One message removed from a suspended account.

unkempt ermine
#

are you the user Burning?

swift meadow
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One message removed from a suspended account.

#

One message removed from a suspended account.

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One message removed from a suspended account.

unkempt ermine
#

so what is the problem?

swift meadow
#

One message removed from a suspended account.

unkempt ermine
#

i see your ticket

swift meadow
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One message removed from a suspended account.

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One message removed from a suspended account.

unkempt ermine
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the config?

swift meadow
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One message removed from a suspended account.

unkempt ermine
#

make sure you put the file on your desktop

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and then click Attach on the website on your ticket, go to Desktop and click the config and upload it.

sturdy birch
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@unkempt ermine bro eu trio thursday server gg ?

unkempt ermine
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no?

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what do you mean by gg?

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as in pop?

sturdy birch
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Unable to login to server

unkempt ermine
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What message does it say?

sturdy birch
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tmm server opened

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oke

unkempt ermine
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?

sturdy birch
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Don't you understand what I'm saying?

unkempt ermine
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what does tmm mean

sturdy birch
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There was a problem with your server

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The problem is solved and the server is up

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understand ?

unkempt ermine
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yes thanks

sturdy birch
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@unkempt ermine server crashed

unkempt ermine
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its up and running

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its your internet

sturdy birch
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i have good internet

unkempt ermine
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Server is online and has not crashed at all.

sturdy birch
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Sadece bu sunucuyla ilgili sorun yaşıyorum

unkempt ermine
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As i said above your message the server is online and has not crashed at all. it has to be something on your end because our server has no problems at all.